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### Human: Agent: ['Marc P.', 'Experienced SAAS sales executive with proven track record of quota attainment in fast-paced, hyper-growth environment.Specialties: Startups \| Consultative Selling \| Enterprise Sales \| Lead Generation \| Internet Marketing \| Inbound Marketing \| SAAS \| Mobile \| Sales Strategy \| Business Strategy \| Project Management \| Consulting \| Sales Training \| Territory Management \| Customer Success', 'Driving Customer Outcomes', 'Gainsight', '[{"company":"Gainsight","company_id":"gainsight","industry":"Computer Software","location":"Greater Boston Area","positions":[{"description":"B2B companies have dramatically accelerated customer acquisition efforts by employing technology such as Salesforce.com, Marketo and Eloqua. But as more businesses are paid over time, customer acquisition is merely the beginning of the story.That’s why customer-driven enterprises are using Gainsight, the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging “big data” analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.* Acquired by Vista Equity Partners for $1.1B *","duration":"Dec 2017 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Dec 2017","subtitle":"Gainsight","title":"Regional Director- New England"}],"url":"https://www.linkedin.com/company/gainsight"},{"company":"Localytics","company_id":"localytics","location":"Greater Boston Area","positions":[{"description":"Localytics is the leading marketing and analytics platform for enterprise mobile and web apps. Localytics works with some of the world\'s most well-known brands, like eBay, Salesforce, Microsoft and The New York Times, helping them create great experiences for their customers and maximizing profitability, engagement, lifetime value and loyalty. Localytics provides analytics and marketing for more than 1 billion devices across more than 20,000 apps. Localytics\' headquarters are located in Boston, MA. Learn more at http://www.localytics.com.President\'s Club 2016#1 Sales Rep Worldwide- 2015 #1 US Rep-2014#1 Rep in Starting Class- 2013","duration":"Jul 2013 Dec 2017 4 years 6 months","duration_short":"4 years 6 months","end_date":"Dec 2017","start_date":"Jul 2013","subtitle":"Localytics","title":"Sr. Strategic Account Executive & Team Lead"}],"url":"https://www.linkedin.com/company/localytics"},{"company":"HubSpot","company_id":"hubspot","location":"","positions":[{"description":"HubSpot (HUB$) is an all-in-one marketing software that helps more than 7,000 companies in 45 countries attract leads and convert them into customers. A pioneer in inbound marketing, HubSpot aims to help its customers make marketing that people actually love.","duration":"Dec 2009 Jun 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jun 2013","start_date":"Dec 2009","subtitle":"HubSpot","title":"Principal Account Executive"}],"url":"https://www.linkedin.com/company/hubspot"},{"company":"Backbone Media","company_id":"backbone-media","location":"","positions":[{"description":"Backbone Media is a search engine optimization firm which helps companies generate traffic and leads through SEO, PPC and social media strategies. I was the first sales hire tasked with building out their go to market strategy. In this role I managed the entire sales cycle from prospecting to close.","duration":"Sep 2009 Nov 2009 3 months","duration_short":"3 months","end_date":"Nov 2009","start_date":"Sep 2009","subtitle":"Backbone Media","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/backbone-media"},{"company":"TechTarget","company_id":"techtarget","location":"","positions":[{"description":"- Managed team of delegate recruitment leads spanning 120+ global events targeting C-Level IT executives at Fortune 500 companies.- Created and execute call campaigns, including outbound and follow up calls, tracking and analyzing all results to establish best practices and ensure future event success- Targeted decision makers at companies such as Target, Coca Cola, Home Depot, Caterpillar, Abbott Labs, Safeway, Citibank.- Ran and created detailed reports in Salesforce.com and reported directly to VP - Supported delegate recruitment team in meeting all goals for seminar recruitment and retention to increase show rates- Responsible for all call efforts for events including: creating call schedule, initiating all call list requests for upcoming shows and generating sales force email copy for attendee acquisition","duration":"Mar 2004 Aug 2009 5 years 6 months","duration_short":"5 years 6 months","end_date":"Aug 2009","start_date":"Mar 2004","subtitle":"TechTarget","title":"Senior Manager of Delegate Recruitment"}],"url":"https://www.linkedin.com/company/techtarget"}]', '["“Marc and I worked together on the enterprise east team at Gainsight and I could not recommend him enough to any sales team that wants a straight up closer. He had an uncanny ability to build relationships, demonstrate value (not talking product features), and pull prospects through the sales process resulting in numerous multi-six-figures lands. Marc is also a great team player, lending a hand to new teammates, working with x-functional leads like sales engineers, value consultants, and execs in a very seamless way. I’m fortunate enough to call Marc a friend now and I could not recommend him enough for anyone that’s look for a strategic, results-driven seller. ”","“Marc is a sales dynamo. He took a very strategic approach to building relationships and momentum when he joined Gainsight, leading to a very impressive and productive ramp. He\'s been a great teammate as well, always willing to collaborate and tackle challenges. He\'s a + to any team!”"]'] User: ['Kayla Sabo', 'Versatile and customer obsessed Marketing Professional with a passion for tech and strong product and content experience.', 'Product Marketing Manager at JobTarget', 'JobTarget', '[{"company":"JobTarget","company_id":"jobtarget","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jan 2022","subtitle":"JobTarget","title":"Product Marketing Manager"},{"description":"","duration":"May 2021 Jan 2022 9 months","duration_short":"9 months","end_date":"Jan 2022","start_date":"May 2021","subtitle":"JobTarget","title":"Lead Product Marketing Specialist"},{"description":"","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"JobTarget","title":"Product Marketing Specialist"}],"url":"https://www.linkedin.com/company/jobtarget"},{"company":"Openpay.","company_id":"open-pay","location":"Melbourne, Australia","positions":[{"description":"- Development and implementation of B2C and B2B communication strategies, including campaign management - Content production, deployment and tracking (both digital and print) (including design and print management)- Identify and nurture partnerships with retailers and other stakeholders- Manage and maintain email marketing platform, and associated sends and strategy - Retailer account management, assessing business needs and mutually beneficial campaign strategies, including major accounts such as Bunnings Warehouse and Nike- Management and execution of sponsorship activities, including maintaining relationship with the Australian Grand Prix Corporation - Social media strategy and platform management and advertising (Facebook, Instagram and LinkedIn) - Website management including content deployment and two redesign projects - Manage day to day Marketing activity and workflow for a team of four, reporting to the Head of MarketingKey accomplishments:- End to end development and implementation of OpenMay, an annual, cross vertical campaign, resulting in a $1.5 million increase in sales- Contribution to major project rollouts, from big retailer launches to website redesign, app redesign and email platform rollout- Appointment to the Extended Leadership Team","duration":"Sep 2017 Feb 2020 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2020","start_date":"Sep 2017","subtitle":"Openpay.","title":"Marketing Executive"}],"url":"https://www.linkedin.com/company/open-pay"},{"company":"MELCA- Divorce with a Difference","company_id":"melbcollaborative","location":"Melbourne, Australia","positions":[{"description":"• Design and implementation of a Marketing Strategy & Plan including print, digital, events, social media and content• General marketing tasks including writing content and social media management • Design and implementation of a Marketing Strategy & Plan including print, digital, events, social media and content• General marketing tasks including writing content and social media management","duration":"Jul 2017 Sep 2017 3 months","duration_short":"3 months","end_date":"Sep 2017","start_date":"Jul 2017","subtitle":"MELCA- Divorce with a Difference","title":"Freelance Marketing Consultant"}],"url":"https://www.linkedin.com/company/melbcollaborative"},{"company":"Digital Next Australia","company_id":"digital-next-australia","location":"Melbourne, Australia","positions":[{"description":"• Writing articles on assigned topics while adhering to specific criteria• Maintaining accurate research• Content is optimized for Google search in order to increase clients’ web presence • Writing articles on assigned topics while adhering to specific criteria• Maintaining accurate research• Content is optimized for Google search in order to increase clients’ web presence","duration":"Jan 2017 Sep 2017 9 months","duration_short":"9 months","end_date":"Sep 2017","start_date":"Jan 2017","subtitle":"Digital Next Australia","title":"Freelance Content Writer"}],"url":"https://www.linkedin.com/company/digital-next-australia"},{"company":"Move On Removals","company_id":"move-on-removals","location":"","positions":[{"description":"• Social media management and advertising• Content writing including blogs, brochures and managing website redesign• System set up & implementation and training document creation for new fleet management and booking system • Social media management and advertising• Content writing including blogs, brochures and managing website redesign• System set up & implementation and training document creation for new fleet management and booking system","duration":"Aug 2016 Mar 2017 8 months","duration_short":"8 months","end_date":"Mar 2017","start_date":"Aug 2016","subtitle":"Move On Removals","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/move-on-removals"},{"company":"IMC - more than learning","company_id":"imc-learning","location":null,"positions":[{"description":"- General marketing tasks on both a local and global scale including writing and editing of materials such as brochures, website pages, emails, case studies, press releases, blog posts, infographics, sharable content, and more.- Provide sales support through assisting with ad campaigns, event planning and sales representation and tender processes.","duration":"Apr 2015 Mar 2016 1 year","duration_short":"1 year","end_date":"Mar 2016","start_date":"Apr 2015","subtitle":"IMC - more than learning","title":"Marketing Consultant"},{"description":"","duration":"Jan 2015 Mar 2015 3 months","duration_short":"3 months","end_date":"Mar 2015","start_date":"Jan 2015","subtitle":"IMC - more than learning","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/imc-learning"},{"company":"Lazar Partners","company_id":"lazar-partners","location":"Greater New York City Area","positions":[{"description":"Intern in Public Relations. Compiled daily media monitoring reports; researched various aspects of the biotech and pharmaceutical industry to assist in project design; wrote press releases; created media contact lists that met the needs of specific projects. Intern in Public Relations. Compiled daily media monitoring reports; researched various aspects of the biotech and pharmaceutical industry to assist in project design; wrote press releases; created media contact lists that met the needs of specific projects.","duration":"Jul 2013 Sep 2013 3 months","duration_short":"3 months","end_date":"Sep 2013","start_date":"Jul 2013","subtitle":"Lazar Partners","title":"Intern"}],"url":"https://www.linkedin.com/company/lazar-partners"}]', '["Eloise Antonie “When I think of Kayla, I think \'incomparable work ethic\'. I reported to Kayla for two years at fintech start-up Openpay, and during our time working together, Kayla was constantly inspiring me with her hard work. As a leader, she showed me how to stay motivated and focussed during times of high demand. She leads by example when it comes to demonstrating her expectations. It is so refreshing to see a manager who works as hard and enthusiastically as her staff. Kayla was constantly upskilling and taking on new responsibilities in her role at Openpay. I started at the same time as her and saw her role evolve to encompass what seemed an impossible mountain of tasks and responsibilities. Yet somehow, she managed to not only stay on top of everything but to excel in each task she undertook - inspiring the rest of her team to do the same. I don\'t know how Openpay would\'ve survived if it wasn\'t for Kayla. Her dedication and attention to detail made the rapid growth of the company possible. She provided support to all aspects of the business; product development, UX support, customer service, B2B sales, assisting the CEO with communications, event management, community management, and overseeing three rebrands in three years. Her resilience and perseverance made her the best manager and collaborator I could\'ve asked for in amongst the stresses of start-up chaos. Not only was she calm and focussed in the face of pressure, but she thrived with each new challenge, encouraging everyone around her to do the same. I can\'t thank her enough for her support and mentorship through my time at Openpay. Also, she is an incredible chef and baked me the BEST birthday cakes I\'ll ever have! So, if not for all of her skills and experiences, you should absolutely employ her for her baking abilities.”","Negar Ghadiri-Zare “Kayla is a rare and impressive marketing professional, an exceedingly valuable asset to any team. Always ensuring to go above and beyond, Kayla pushes her remit and contributes to the entire business operation, surpassing the marketing function where necessary. Uniquely, Kayla has a diversified skill-set; she’s deeply proficient in a broad range of the marketing mix, without compromising on the quality to which she can deliver. She has the ability to plan, develop and execute marketing strategies that meet objectives and drive growth for the business. Placing an emphasis on the value her campaigns are delivering, Kayla ensures to push metrics beyond marketing stats: for example, looking at customer numbers or generating incremental revenue. It goes without saying that I\'d highly recommend Kayla - she\'s awesome.”"]']### Assistant: The agent's job is to provide consultative selling and enterprise sales strategies, and today the user is reaching out to the agent because they need assistance in developing a comprehensive marketing strategy for their tech product.
### Human: Agent: ['George Tyson', "Who Needs A Home Inspection? Call Today 912-658-4891 We work for you!! We are not affiliated with any realtors and have no obligations except to perform the most thorough, in depth, home inspection possible. We adhere to and exceed all guidelines set forth by the national Home Inspection Associations and Society’s. What does a Home Inspector check? IRIS Inspections will visit your property and inspect the HVAC systems, electric & plumbing systems along with the visible structural (crawl spaces) and roof areas (attic) and all major appliances. We deliver a comprehensive report on site or, if you cannot attend the inspection a computer generated report will be sent the same day via e-mail along with digital pictures. A Home Inspection is an important educational tool when purchasing a home. We welcome your participation. Pre Listing Inspections. Why? IRIS Inspections also performs pre-listing inspections. This has become one of the best tools available to prepare your home for sale and eliminate or minimize any last second surprises. Nothing is worse than negotiating a deal then having the buyers do a home inspection where something turns up you and the buyer were not prepared for. Now you're having to start the process over again, or worse, losing the deal altogether. Pre-listing inspections are performed from the viewpoint of the buyer and can be a helpful tool in marketing your property. Plus it tells the seller that you went the extra mile in getting your house in top shape for the next owner. How much does a Home Inspection cost? Our pricing is based on the size (square footage) of the heated and cooled areas of the home you are purchasing. We do not charge extra for crawl space inspections or detached garages, they are included in the price. We offer 10% discounts for active military, real estate professionals, and Gulfstream employees. Please let us know if you are either when booking your inspection.", 'President at I.R.I.S Home and Commercial Inspections 912-658-4891', 'I.R.I.S Home and Commercial Inspections', '[{"company":"I.R.I.S Home and Commercial Inspections","company_id":null,"location":"PO Box 30554 Savannah,Ga. 31410 Phone 912-658-4891","positions":[{"description":"Home and Commercial Inspections Home and Commercial Inspections","duration":"Jan 1997 - Present 25 years 5 months","duration_short":"25 years 5 months","end_date":"Present","start_date":"Jan 1997","subtitle":"I.R.I.S Home and Commercial Inspections","title":"President"}],"url":""},{"company":"Darby Bank- Ameris Bank","company_id":null,"location":"Savannah,Ga","positions":[{"description":"Commercial and Construction Lending, Portfolio Manager. Contract Negotiation,Real Estate Sales, Short Sales, Financial analysis. Commercial and Construction Lending, Portfolio Manager. Contract Negotiation,Real Estate Sales, Short Sales, Financial analysis.","duration":"Aug 1999 Nov 2010 11 years 4 months","duration_short":"11 years 4 months","end_date":"Nov 2010","start_date":"Aug 1999","subtitle":"Darby Bank- Ameris Bank","title":"Vice President Commercial Lending"}],"url":""}]', '["Andrea Re “George is a great inspector, on time and provides a great report on site. Always available to answer questions. Andrea. Mopperkelly realtors. ”","LinkedIn User “I\'ve recommended George to many of my buyers that are in need of a home inspection and have always received very positive feedback! He explains the process from start to finish so my clients know what to expect and makes it easy for those that are out of town. George is also always available to follow up and answer any questions they may have. A+ Level of Service.”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to perform thorough home inspections, and today the agent is reaching out to the user because they need to schedule a pre-listing inspection for the user's property before it goes on the market.
### Human: Agent: ['Christian Lane', 'Specialties: Process Management, Process Automation, IT Operations, ITIL, Custom Software Development', 'Founder & Chief Growth Officer', 'Flatwater Foundation', '[{"company":"Flatwater Foundation","company_id":"the-flatwater-foundation","industry":"Non-profit Organizations","location":"Austin, TX","positions":[{"description":"","duration":"Mar 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Flatwater Foundation","title":"Board Member"}],"url":"https://www.linkedin.com/company/the-flatwater-foundation"},{"company":"Praecipio Consulting","company_id":"praecipio-consulting","location":null,"positions":[{"description":"Focusing on growing the business in areas of people and culture, alliances, and brand.","duration":"Mar 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Praecipio Consulting","title":"Founder & Chief Growth Officer"},{"description":"Mr. Lane is founder and CEO of Praecipio Consulting. He is responsible for the overall definition and implementation of the firm’s business strategy. Mr. Lane has over 20 years of Consulting, IT Operations and Software Development experience in industries including utilities, chemical and start-ups. His areas of expertise include implementing best practices for managing technology infrastructure, design and development of IT solutions and Process Management. Mr. Lane is certified in ITIL as well as Process Management.","duration":"Sep 2006 Mar 2022 15 years 7 months","duration_short":"15 years 7 months","end_date":"Mar 2022","start_date":"Sep 2006","subtitle":"Praecipio Consulting","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/praecipio-consulting"},{"company":"Atlassian","company_id":"atlassian","location":"Austin, TX","positions":[{"description":"","duration":"May 2016 Jan 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2019","start_date":"May 2016","subtitle":"Atlassian","title":"Atlassian Partner Advisory Board Member"}],"url":"https://www.linkedin.com/company/atlassian"},{"company":"in.gredients","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2018 8 years","duration_short":"8 years","end_date":"2018","start_date":"2010","subtitle":"in.gredients","title":"Co-Founder"}],"url":""},{"company":"ERCOT","company_id":"ercot","location":null,"positions":[{"description":"","duration":"Mar 2005 Sep 2006 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2006","start_date":"Mar 2005","subtitle":"ERCOT","title":"Manager, IT Commercial Operations"},{"description":"","duration":"May 2002 Feb 2005 2 years 10 months","duration_short":"2 years 10 months","end_date":"Feb 2005","start_date":"May 2002","subtitle":"ERCOT","title":"Commercial Operations Lead"}],"url":"https://www.linkedin.com/company/ercot"},{"company":"Tactica Technology Group, now Hitachi Consulting","company_id":null,"location":"","positions":[{"description":"","duration":"May 2000 May 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2002","start_date":"May 2000","subtitle":"Tactica Technology Group, now Hitachi Consulting","title":"Senior Consultant"}],"url":""},{"company":"NCH","company_id":"nch","location":"","positions":[{"description":"","duration":"Jul 1999 May 2000 11 months","duration_short":"11 months","end_date":"May 2000","start_date":"Jul 1999","subtitle":"NCH","title":"Systems Analyst"}],"url":"https://www.linkedin.com/company/nch"}]', '["James Maitlen “I have worked with Christian on many occasions. He has a tremendous work ethic and seems to have a gift in identifying client needs and delivering solutions. He is thorough, charting out processes and finding ways to automate and improve them. He provides excellent documentation and follow through.”","Andrea Kalmans “Christian is a visionary with management skills to make work happen. I am fortunate to know the Brother\'s Lane.”"]'] User: ['Joe Cisneros', 'ISES Austin, Texas', 'Executive Partner at Austin Elegant Transportation', 'Handyman A to Z', '[{"company":"Handyman A to Z","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Oct 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Handyman A to Z","title":"General Contractor"}],"url":""},{"company":"Austin Elegant Transportation","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"Director of Corporate Sales Director of Corporate Sales","duration":"Oct 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Austin Elegant Transportation","title":"Executive Partner"}],"url":""},{"company":"Austin Black Car Service","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Jun 2008","subtitle":"Austin Black Car Service","title":"Founder & CEO"}],"url":""},{"company":"Centex Beverage, Inc.","company_id":"centex-beverage-inc.","location":"Austin, Texas Area","positions":[{"description":"Marketing and Sales Marketing and Sales","duration":"Jan 2001 Mar 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2004","start_date":"Jan 2001","subtitle":"Centex Beverage, Inc.","title":"Sales"}],"url":"https://www.linkedin.com/company/centex-beverage-inc."},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"El toro,CA, Yuma,AZ, Iwakuni,Japan","positions":[{"description":"IYAOYAS IYAOYAS","duration":"Mar 1992 Oct 1999 7 years 8 months","duration_short":"7 years 8 months","end_date":"Oct 1999","start_date":"Mar 1992","subtitle":"United States Marine Corps","title":"Aviation Weapons"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Frances Adair “When going on vacation, my daughter puts the luggage at the front door and says \\"for Joe\\". Joe has picked us up several times and taken us to/from the airport. He is always on time, vehicles are spotless, he is dressed in suit and tie even at 5am pick up time, and the cost is less than parking the car at the airport for the week. I highly recommend Joe and Austin Black Car Service.”","Robert Rae “Great company to work with, no stress, just good service.”"]']### Assistant: The agent's job is to provide transportation services, and today the agent is reaching out to the user because they need to confirm an upcoming executive partner appointment.
### Human: Agent: ['Faruk Ahmed', 'Experienced Business Intelligence Analytics Professional with 10+ years of expertise in developing new and innovative ways to leverage data to improve processes and enable fact-based decision making.', 'Business Intelligence & Analytics', 'Orange County Transportation Authority', '[{"company":"Orange County Transportation Authority","company_id":"orange-county-transportation-authority","industry":"Truck Transportation","location":"Orange County, California Area","positions":[{"description":"","duration":"Feb 2019 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Orange County Transportation Authority","title":"Customer Engagement and Marketing Analytics, External Affairs"}],"url":"https://www.linkedin.com/company/orange-county-transportation-authority"},{"company":"CouponDC (Affiliate Marketing Publisher Website)","company_id":null,"location":"Ladera Ranch, California","positions":[{"description":"\uf076 Created business plan, achieved buy-in from developers, hired team and launched online affiliate marketing publisher website.\uf076 Planned, designed, prototyped, coded, implemented and maintained the website which contained both static and dynamic content using CSS / HTML.\uf076 Conducted regular SEO analysis and worked with developers to optimize site content, site ranking, page ranking, site architecture and design, linking, etc.\uf076 Oversaw daily operations such as checking site traffic, page ranking, page views, bounce rates, sales conversion, new user registrations, etc.\uf076 Managed affiliate networks, monitored affiliate publisher practices, negotiated and evaluated affiliate publisher advertising agreements, maintained relationships with merchants, and checked merchant campaign performance regularly.","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"CouponDC (Affiliate Marketing Publisher Website)","title":"Entrepreneur/Business Owner"}],"url":""},{"company":"Creative Channel Services (Agency of Omnicom Group)","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"\uf076 A strategic partner to both internal and external clients focused on providing actionable insights and recommendations for client’s business.\uf076 Responsible for creating and delivering polished presentations to inform the business of historical trends, risks, opportunities and recommendations for navigating the competitive landscape. Explaining the business “story” behind the data, detailing what happened, what is likely to happen, and why.\uf076 Transforming complex and large volumes of data into visuals and building clear narratives that are meaningful and relatable to client stakeholders and Executives. \uf076 Built / maintained Tableau dashboards and data extraction via the use of Tableau, SSRS, SQL, surveying and research for analyses.\uf076 Responsible for scoping new projects, reports and deliverables and ensuring high quality, accurate and timely reporting to the clients.\uf076 Hired, managed and mentored temps/contractors and / or Jr. Analysts.","duration":"Jul 2015 Dec 2017 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2017","start_date":"Jul 2015","subtitle":"Creative Channel Services (Agency of Omnicom Group)","title":"Business Analytics Manager"}],"url":""},{"company":"MarketStar (Agency of Omnicom Group)","company_id":null,"location":"Irvine, CA","positions":[{"description":"\uf076 Provided clients with insights to evaluate outsourced program direction, opportunities and risks, as well as critical issues influencing return on investment and competitive advantages to drive program improvements.\uf076 Analyzed and interpreted quantitative and qualitative data, presented insights and trend analyses to drive decision making at all levels of the organization. \uf076 Managed and developed interactive reporting tools that improved reporting flexibility and reduced reliance on analysts to fulfill ad-hocs which allowed business to grow without the need to increase analyst work force.\uf076 Scoped, designed and implemented scorecard dashboards and KPI metrics to measure performance and effectiveness of Sales Reps against sales target/goal.\uf076 Scoped, designed and developed BI products and solutions for internal stakeholders and external clients. \uf076 Demonstrated well rounded understanding and competency of SQL, database design and infrastructure, BI report developments and tools, and predictive data modeling and testing.\uf076 Scoped and tested new modules for CRM system integration and enhancements. \uf076 Built and implemented a new Data Validation/QC tool that improved data integrity, accuracy and consistency of the data stored in database, data warehouse and/or cloud for reliable and accurate reporting. \uf076 Fielded marketing specific tasks such as coverage modeling to drive optimum program footprint/performance.\uf076 In partnership with key team members, I was responsible for directing all reporting activities/functions - daily workload/staff management, driving continuous improvement, establishing, managing, and reporting metrics and key performance indicators.\uf076 Liaise with end users to test application software, ensuring accuracy, integrity, interoperability and completeness to achieve desired results.","duration":"Jun 2012 Jul 2015 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2015","start_date":"Jun 2012","subtitle":"MarketStar (Agency of Omnicom Group)","title":"Sr. Market Analyst, Business Intelligence"}],"url":""},{"company":"The Eleven Agency (Agency of Omnicom Group)","company_id":null,"location":"Irvine, CA","positions":[{"description":"\uf0a7 Analyzed sales activities, marketing campaigns, organizations, customers, and competitors in detail, with charts, graphs and explanatory texts.\uf0a7 Analyzed metrics in order to identify effect-cause relationships between financial outcomes and marketed actions, thus raising profitability.\uf0a7 Developed, published, and implemented new analytical and reporting applications/tools. \uf0a7 Generated variety of analyses needed by departments within the company across all business lines requiring a broad level of comprehension in a timely fashion. \uf0a7 Provided ad-hoc reports to senior management and worked with various divisions to create a more comprehensive reporting structure.","duration":"Oct 2007 Jul 2012 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jul 2012","start_date":"Oct 2007","subtitle":"The Eleven Agency (Agency of Omnicom Group)","title":"Data Analyst II"}],"url":""},{"company":"New Century Financial Corporation","company_id":"new-century-mortgage","location":"","positions":[{"description":"\uf076 Responsible for analyzing loan file data to monitor company’s compliance with fair lending laws, state specific regulations, and underwriting/pricing decisions.\uf076 Prepared presentations for executive management to communicate policy change recommendations, rate sheet adjustments and process improvements.\uf076 Developed ‘Fair Lending Balanced Scorecard’ to track progress on compliance strategic goals and objectives and for accountability purposes. It measured organization’s risk related activities from a legal standpoint and ensured that they are actively and appropriately managed. \uf076 Created and maintained database containing customer mortgage loan information for performing advanced descriptive statistics, predictive modeling and analysis (such as forecasting, analysis of variance, t-tests, categorical data analysis, cluster analysis, and multivariate statistical analysis)\uf076 Worked with various business units and key functional stakeholders to develop business intelligence solutions for evaluating business performance and to supporting business decisions.\uf076 Identified and reported disparate trends/unfair lending practices in loan application and origination activity using Statistics to executive management.","duration":"May 2003 Aug 2007 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2007","start_date":"May 2003","subtitle":"New Century Financial Corporation","title":"Compliance Fair Lending Analyst II"}],"url":"https://www.linkedin.com/company/new-century-mortgage"}]', '["Jackie Kim “Faruk is a data genius. He built complex models which set the framework for the industry. He always came to the table with an open mind and built solutions around the challenge at hand. He burnt the midnight oil to over-deliver for his clients and internal partners. Appreciate having worked with Faruk for my all of my time at T11A, MarketStar and CCS as well as for a few personal business projects. He challenged me to dive deeper into the numbers. Faruk is a business intelligence gem and would be a huge asset to any organization! And he’s overall just a solid guy and great person to collaborate with. ”","Jerry Scipione “Faruk is an outstanding associate that can always be counted on to deliver results for complex and difficult tasks within tight deadlines and under challenging working conditions. In addition, Faruk is a pleasure to work with. Faruk has a calm, but enthusiastic state of mind as well as an intense, but orderly work ethic. Accordingly, I give Faruk my strongest reccomendation.”"]'] User: ['Doris Marks Rodier', 'I am an articulate and creative professional, with extensive background in writing, editing, nonprofit fundraising, event planning, marketing, and hospitality. Specialties: Writing, editing, fundraising, event promotion and management, and marketing', 'Director of Marketing and Special Events at Bayley Life', 'Bayley', '[{"company":"Bayley","company_id":null,"location":"Cincinnati, OH","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Bayley","title":"Director of Marketing and Special Events"}],"url":""},{"company":"SPCA Cincinnati","company_id":"spca-cincinnati","location":"Cincinnati, Ohio Area","positions":[{"description":"","duration":"Dec 2015 Apr 2016 5 months","duration_short":"5 months","end_date":"Apr 2016","start_date":"Dec 2015","subtitle":"SPCA Cincinnati","title":"Special Events Manager"}],"url":"https://www.linkedin.com/company/spca-cincinnati"},{"company":"Stepping Stones","company_id":"stepping-stones-llc","location":"UCP, Given, and Allyn Campuses","positions":[{"description":"Coordinating the fundraising events for this amazing organization! Coordinating the fundraising events for this amazing organization!","duration":"Jun 2014 Dec 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2015","start_date":"Jun 2014","subtitle":"Stepping Stones","title":"Special Events Coordinator"}],"url":"https://www.linkedin.com/company/stepping-stones-llc"},{"company":"Karen Lindner Designs","company_id":null,"location":"","positions":[{"description":"I work directly with Karen Lindner, the jewelry designer, to develop new sales venues and local and regional PR. I work directly with Karen Lindner, the jewelry designer, to develop new sales venues and local and regional PR.","duration":"Jun 2010 Dec 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2012","start_date":"Jun 2010","subtitle":"Karen Lindner Designs","title":"Director of Sales, New Account Development, and Marketing"}],"url":""},{"company":"Antonelli College","company_id":null,"location":null,"positions":[{"description":"Teaching English, College Keyboarding, Introduction to Hospitality and Tourism, Social Event Planning, Corporate Event Planning, Hotel Management, Hotel Housekeeping, and Negotiating Contracts","duration":"Oct 2011 Nov 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2012","start_date":"Oct 2011","subtitle":"Antonelli College","title":"Adjunct Professor"},{"description":"I teach Hospitality and Tourism at Antonelli College","duration":"Oct 2011 Nov 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2012","start_date":"Oct 2011","subtitle":"Antonelli College","title":"Adjunct Instructor"}],"url":""},{"company":"The Glendalia Boutique Hotel","company_id":null,"location":"","positions":[{"description":"I run a lovely, all-suite boutique hotel in Glendale. Elegant, full of art and antiques, right on the Village Square. I run a lovely, all-suite boutique hotel in Glendale. Elegant, full of art and antiques, right on the Village Square.","duration":"Jun 2011 Feb 2012 9 months","duration_short":"9 months","end_date":"Feb 2012","start_date":"Jun 2011","subtitle":"The Glendalia Boutique Hotel","title":"General Manager"}],"url":""},{"company":"The Iron Horse","company_id":"iron-horse-inn-restaurant","location":"","positions":[{"description":"In addition to planning private events for the Iron Horse, I also compose press releases and promote our English teas and other Iron Horse events. I am also helping to plan the 2011 Glendale Beer, Wine, and Food Fest. In addition to planning private events for the Iron Horse, I also compose press releases and promote our English teas and other Iron Horse events. I am also helping to plan the 2011 Glendale Beer, Wine, and Food Fest.","duration":"Apr 2011 Feb 2012 11 months","duration_short":"11 months","end_date":"Feb 2012","start_date":"Apr 2011","subtitle":"The Iron Horse","title":"Private Event Coordinator"}],"url":"https://www.linkedin.com/company/iron-horse-inn-restaurant"},{"company":"STOP AIDS","company_id":null,"location":"","positions":[{"description":"I organize the fundraising events for STOP AIDS, formerly AIDS Volunteers of Cincinnati, along with other wonderful and dedicated staff members and volunteers. These events include our Walk to Stop AIDS, our annual gala, and many other events through the course of the year. I organize the fundraising events for STOP AIDS, formerly AIDS Volunteers of Cincinnati, along with other wonderful and dedicated staff members and volunteers. These events include our Walk to Stop AIDS, our annual gala, and many other events through the course of the year.","duration":"May 2001 Mar 2011 9 years 11 months","duration_short":"9 years 11 months","end_date":"Mar 2011","start_date":"May 2001","subtitle":"STOP AIDS","title":"Special Events Coordinator"}],"url":""},{"company":"Pulse","company_id":null,"location":"","positions":[{"description":"Former social columnist and photographer for weekly newspaper Pulse--Pulse of Our Town column Former social columnist and photographer for weekly newspaper Pulse--Pulse of Our Town column","duration":"Apr 2008 Dec 2008 9 months","duration_short":"9 months","end_date":"Dec 2008","start_date":"Apr 2008","subtitle":"Pulse","title":"Former Social Columnist"}],"url":""}]', '["Carolyn Jayne Lunt “Doris was very engaged in every project, full of very innovative and bright ideas, and always willing to jump in with whatever was needed to make an event flow smoothly and successfully.”","Grace Jones “Doris has tremendous commitment to whatever project she is currently working on and makes things happen! It is a pleasure to watch someone like her organize, agonize and produce such successful events.This is one person you want on your team. Grace Jones, Sr. Designer”"]']### Assistant: The agent's job is to leverage data and develop innovative ways to improve processes and enable fact-based decision making in business intelligence and analytics, and today the user is reaching out to the agent because they need assistance in coordinating and promoting fundraising events for their organization.
### Human: Agent: ['David Jarema', 'Relocated to Richmond with Hays in 2015, to help grow our market presence in Richmond, VA. Responsible for developing, maintaining and overseeing our client relationships in the Richmond area for the purpose of contract, contract to hire and permanent placement in the information technology field. I specialize in the following core skill sets: DEVELOPMENT: • Java/J2EE (Frontend, Full Stack, Backend) • .NET (Front, Full Stack, Backend) • Front End (Angular/React/Vue) • Mobile (iOS/Android) • SQL Server (SSRS, SSIS, SSAS) • Business Intelligence (Cognos, PowerBI, Tableau) • Data Engineering • SDET INFRASTRUCTURE: • DevOps (SRE) • Windows Admin (AD, Office 365, Exchange) • Linux Admin (RedHat/RHEL) • Network Engineering (Cisco) • SQL DBA • Cloud Systems (AWS/AZURE, Cloud Engineer) • Technical Support FUNCTIONAL: • Project/Program Manager • Project Coordinator • Business Analyst • Scrum Master • Product Owner/Product Manager • Data Analyst (Excel) • UI/UX • QA(Manual/Automated) CYBER SECURITY: • Security Operations (Threat Prevention, Threat Detection, Incident Management) • Identity & Privileged Access Management • GRC (Governance, Risk & Compliance) (Data Privacy / Governance , Risk / Audit / PCI / SOX) • Cloud Sec & Architecture (Cloud Security / Engineering, Security Architecture) • Application Security (Penetration Testing, Red Team / Offensive) • Network Security At Hays Technology, we are shaping the future of recruitment. In today’s market, there are no boundaries for tech talent or limits on the pace of change for companies. We have built the leading human network for the digital age and we’re ambitious to meet your aspirations and work together to match tech experts to organisations. The established relationships that we hold give you unparalleled access to unique insights, which we provide to you at speed using our expertise, investments, and innovation. We are Hays Technology. haystechnology.us', 'Manager, Richmond Account Management Team at HAYS Technology', 'Hays', '[{"company":"Hays","company_id":"hays","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"I’m responsible for our entire Richmond Sales operations, which includes; Hiring, Developing/Coaching the Account Management team, and our office P&L budget. My focus is on helping businesses in the Richmond area find and retain top IT talent, and providing world class customer service.","duration":"Jul 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Hays","title":"Manager, Richmond Account Management Team"},{"description":"","duration":"Jun 2018 Jul 2021 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2021","start_date":"Jun 2018","subtitle":"Hays","title":"Team Lead, Richmond Account Management Team"},{"description":"","duration":"Jul 2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"Jul 2017","subtitle":"Hays","title":"Business Manager"},{"description":"Relocated from the Veredus corporate office to Richmond VA, to help expand and grow our market presence here in Richmond.","duration":"Apr 2015 Jul 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2017","start_date":"Apr 2015","subtitle":"Hays","title":"Sr. Account Manager"},{"description":"","duration":"Feb 2010 Apr 2015 5 years 3 months","duration_short":"5 years 3 months","end_date":"Apr 2015","start_date":"Feb 2010","subtitle":"Hays","title":"Account Manager"}],"url":"https://www.linkedin.com/company/hays"},{"company":"Sales & Marketing Technologies","company_id":"sales-&-marketing-technologies","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Responsible for developing the Tampa regional office, helping local businesses increase their visibility through custom web solutions. I offered consulting services that are based on developing an effective online marketing strategy that untimely drive results. My company specialties included Search Engine Optimization (Including Video SEO), Professional Web Design, Custom Web Development, PPC, Reputation Management, and Hosting services.Sales & Marketing Technologies is one of the few all-in-one Internet marketing agencies. Our in-house development team works closely with our Internet Marketing team to ensure your website is strategically optimized to be ranked highly in the Search Engines. All work completed in-house, never outsourced.","duration":"May 2009 Feb 2010 10 months","duration_short":"10 months","end_date":"Feb 2010","start_date":"May 2009","subtitle":"Sales & Marketing Technologies","title":"Internet Marketing Advisor"}],"url":"https://www.linkedin.com/company/sales-&-marketing-technologies"},{"company":"ReachLocal","company_id":"reachlocal","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Responsible for developing my own book of business through prospecting in the local Tampa area. I offered consulting services that helped my clients develop effective online marketing campaigns using Paid Search (PPC), and Display/Banner advertising.Through extensive training I was able to get a very good understanding of Internet marketing, especially Google Paid Search advertising. Responsible for developing my own book of business through prospecting in the local Tampa area. I offered consulting services that helped my clients develop effective online marketing campaigns using Paid Search (PPC), and Display/Banner advertising.Through extensive training I was able to get a very good understanding of Internet marketing, especially Google Paid Search advertising.","duration":"May 2008 Apr 2009 1 year","duration_short":"1 year","end_date":"Apr 2009","start_date":"May 2008","subtitle":"ReachLocal","title":"Internet Marketing Consultant"}],"url":"https://www.linkedin.com/company/reachlocal"},{"company":"Autotropolis.com","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Responsible in helping transform Autotropolis.com from a SEO/SEM automotive lead wholesale distributor into the retail market segment.Helped in the initial Autotropolis.com design overview and content flow, as well as, writing some of the initial online content.Worked directly with Development team in creating the entire sales process, which included all admin and selling tools.Directly involved in finding a CRM solution, implementation, and training. Responsible for developing strong business alliances with strategic partners and associations.Continued support of current Business-to-Business relationships enabling constant growth.","duration":"Oct 2004 May 2008 3 years 8 months","duration_short":"3 years 8 months","end_date":"May 2008","start_date":"Oct 2004","subtitle":"Autotropolis.com","title":"National Sales Director"}],"url":""},{"company":"The Orlando Magic, NBA","company_id":"orlando-magic","location":"Orlando, Florida Area","positions":[{"description":"Discovered untapped markets, such as Orlando tourists, for profit growth opportunities. Initiated and contributed in writing the Orlando Magic Tourism Initiative.Trained approximately 300 guest service representatives on the Tourism Initiative. Cultivated partnerships with Global Tour Operators and Guest Service Managers.Responsible for generating maximum revenue for the Orlando Magic through full menu marketing ticket programs.Created and developed new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting.","duration":"Jan 2000 Jul 2004 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2004","start_date":"Jan 2000","subtitle":"The Orlando Magic, NBA","title":"Account Executive"}],"url":"https://www.linkedin.com/company/orlando-magic"}]', '["Carl Gardner “David has been the best recruiter I\'ve had the pleasure to work with. He matched up my experience with a great opportunity and did a super job preparing me for the interview process. The entire Hays team also provided great support throughout the hiring process. Thanks David.”","Quinton Litchford “David is professional, diligent, and genuinely kind. He delivers fantastic candidates. He listens to your needs and finds people who can both do the job and fit the culture of your organization. Of the last four competitive requirements for my team, David has produced the finalist on three occasions. ”"]'] User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to develop and maintain client relationships in the IT field, and today, the agent is reaching out to the user to discuss potential job opportunities in system administration at Martin Bros.
### Human: Agent: ['Norma Mendez', 'A bilingual Human Resources professional with over 10 years’ of experience in various industries with union and non-union environments. Collaborative partner to all employees and managers to ensure organizational happiness and productivity. Worked in a multitude of capacities including benefits, payroll, employee relations, employee engagement, health and wellness.', 'Director of Human Resources at Newsweb LLC', 'Newsweb LLC', '[{"company":"Newsweb LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2019","subtitle":"Newsweb LLC","title":"Human Resources Director"}],"url":""},{"company":"Atlas Financial Holdings, Inc.","company_id":"atlas-financial-holdings-inc.","location":"Schaumburg, IL","positions":[{"description":"","duration":"Apr 2017 Jul 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2019","start_date":"Apr 2017","subtitle":"Atlas Financial Holdings, Inc.","title":"Human Resources Business Partner"}],"url":"https://www.linkedin.com/company/atlas-financial-holdings-inc."},{"company":"Treasure Island Foods, Inc.","company_id":"treasure-island-foods","location":"Chicago, IL","positions":[{"description":"","duration":"Jun 2015 Apr 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2017","start_date":"Jun 2015","subtitle":"Treasure Island Foods, Inc.","title":"Benefits & Payroll Director"}],"url":"https://www.linkedin.com/company/treasure-island-foods"},{"company":"Aerotek","company_id":"aerotek","location":"Chicago, Illinois","positions":[{"description":"","duration":"Dec 2014 Jun 2015 7 months","duration_short":"7 months","end_date":"Jun 2015","start_date":"Dec 2014","subtitle":"Aerotek","title":"Bilingual Patient Navigator"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"Lambent Risk Management Services, Inc.","company_id":"lambent-risk-management-services-inc.","location":"Chicago, IL","positions":[{"description":"","duration":"Oct 2013 Aug 2014 11 months","duration_short":"11 months","end_date":"Aug 2014","start_date":"Oct 2013","subtitle":"Lambent Risk Management Services, Inc.","title":"Benefits Specialist"}],"url":"https://www.linkedin.com/company/lambent-risk-management-services-inc."},{"company":"WellCare Health Plans","company_id":"wellcare","location":"Chicago, IL","positions":[{"description":"","duration":"May 2011 Oct 2013 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2013","start_date":"May 2011","subtitle":"WellCare Health Plans","title":"Benefits Consultant"}],"url":"https://www.linkedin.com/company/wellcare"},{"company":"McCain USA, Inc.","company_id":null,"location":"Lisle, IL","positions":[{"description":"","duration":"Sep 2002 Jul 2009 6 years 11 months","duration_short":"6 years 11 months","end_date":"Jul 2009","start_date":"Sep 2002","subtitle":"McCain USA, Inc.","title":"Sr. Human Resources Representative"}],"url":""},{"company":"Business Staffing of America, Inc.","company_id":"business-systems-of-america-inc-","location":"Chicago, IL","positions":[{"description":"","duration":"Nov 1996 Sep 2002 5 years 11 months","duration_short":"5 years 11 months","end_date":"Sep 2002","start_date":"Nov 1996","subtitle":"Business Staffing of America, Inc.","title":"Human Resources & Financial Representative"}],"url":"https://www.linkedin.com/company/business-systems-of-america-inc-"},{"company":"Northern Trust Corporation","company_id":"northern-trust","location":"Chicago, Illinois","positions":[{"description":"","duration":"Apr 1989 May 1996 7 years 2 months","duration_short":"7 years 2 months","end_date":"May 1996","start_date":"Apr 1989","subtitle":"Northern Trust Corporation","title":"Relationship Associate"}],"url":"https://www.linkedin.com/company/northern-trust"}]', '["“I had a pleasure of working with Norma at Treasure Island Foods. We collaborated in a lot of projects and Norma showed such dedication, leadership and tenacity. She handled herself with great calmness and professionalism even in the most chaotic situation. She has a giving spirit and definitely lead by example. She will be a great addition to any organizations and will be a pivotal part of any team. I highly recommend Norma with high regards of her abilities and work ethics.”","“Norma is fantastic at her job. She is always 100% devoted to whatever she does. When I was working with Norma, she wore many hats of the Human Resources department and was great at each one. She is always looking to excel in her skills and do the best for the company and her co-workers. ”"]'] User: ['Emily Antos Dieter', 'Over 9 years in Marketing + 5 years in Retail and Sales, Emily is a driven and collaborative leader who brings her variety of experiences to every project she tackles.', 'MBA in Marketing & Sports/Entertainment Management, Bachelors in Retail and Business Management', 'The Michaels Companies, Inc.', '[{"company":"The Michaels Companies, Inc.","company_id":"michaels-stores-inc.","industry":"Retail","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Marketing Lead"},{"description":"","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Specialist"}],"url":"https://www.linkedin.com/company/michaels-stores-inc."},{"company":"Shoptology","company_id":"shoptology","location":"Plano, Texas","positions":[{"description":"","duration":"Apr 2018 Dec 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2019","start_date":"Apr 2018","subtitle":"Shoptology","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/shoptology"},{"company":"TPN","company_id":"tpn","location":null,"positions":[{"description":"Deliver on clients’ business goals/ROI through marketing activations. Develop strategic partnerships based on brand matches through consumer/shopper insights. Lead and create activation plans to support a strategic omnichannel approach.Drive new business growth and develop existing relationships.","duration":"Aug 2016 Apr 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2018","start_date":"Aug 2016","subtitle":"TPN","title":"Account Supervisor"},{"description":"Negotiate entertainment and brand partnerships for client’s promotional & shopper programs.Manage financials and budget overviews.Owned influencer programs including drafting agreements, managing communication and content creation.","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"TPN","title":"Senior Account Executive"},{"description":"Manage projects with client, creative team and third party partners to execute retail-based marketing activations.Develop and negotiate scopes of work for variety of deliverables. Conduct primary research (e.g. Simmons, E-scores) to determine PassionPoints for brands’ consumers & shoppers.Mentor entry-level client service account coordinators.","duration":"Sep 2013 Sep 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2015","start_date":"Sep 2013","subtitle":"TPN","title":"Account Executive"},{"description":"Manage and assist client service with shopper marketing and entertainment promotional marketing programs. Coordinated with creative and account service teams to meet client objectives and TPN deliverables.Participated in shopper and promotional marketing projects. Assisted with new business and TPN internal projects.","duration":"Nov 2012 Sep 2013 11 months","duration_short":"11 months","end_date":"Sep 2013","start_date":"Nov 2012","subtitle":"TPN","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/tpn"},{"company":"Pro Challenge Inc","company_id":"pro-challenge-inc","location":"Dallas, TX","positions":[{"description":"Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders. Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders.","duration":"Sep 2012 Nov 2012 3 months","duration_short":"3 months","end_date":"Nov 2012","start_date":"Sep 2012","subtitle":"Pro Challenge Inc","title":"Account Executive"}],"url":"https://www.linkedin.com/company/pro-challenge-inc"},{"company":"Margo\'s Collectibles","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after. Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after.","duration":"Oct 2009 Oct 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2012","start_date":"Oct 2009","subtitle":"Margo\'s Collectibles","title":"Sales rep/showroom assistant/merchandiser"}],"url":""},{"company":"Mark Shale","company_id":"mark-shale","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Mark Shale","title":"Women\'s Division Manager"}],"url":"https://www.linkedin.com/company/mark-shale"}]', '["Bre (Breanna) Wolfe “Emily is a strong leader. I had the pleasure of collaborating with her last fall. She brought a goal-driven approach and organizational skills that kept everyone on task and working towards the client\'s needs. Emily\'s mastery for both her core role, and the projects that extended beyond it, were critical to the final product. I look forward to future partnership opportunities. ”","Natalia B. “I’ve worked with Emily for almost 2 years. Emily managed all my day to day projects and provided input into longer range planning. She did a great job pulling in the right resources and helping us build realistic timelines. She had the perfect balance of project / resource management, regular status meetings and additional check ins as needed at crucial decision points. Her recent amazing work was for our November 2019 consumer research. She worked closely with Shoptology planning director on identifying and organizing the right kind of research to answer our current shopper questions. She was leading the planning and personally attended 6 focus groups in 3 different markets (all within 3 days, different time zones and flight delays!) to ensure everything went smoothly and to capture additional shopper feedback from the study. Our relationship was build on solid partnership and Emily was great in helping think strategically about future initiatives. Her forward thinking and solid project management made her a great asset for my team.”"]']### Assistant: The agent's job is to lead the Human Resources department at Newsweb LLC. Today, the agent is reaching out to the user because they need to discuss potential collaboration on employee engagement initiatives.
### Human: Agent: ['David Grothe', 'I have been working in Software Development for 10 years now and I am looking for my next opportunity to continue increasing my skills and contribute to the increasing well-being of a company. I have worked in the medical device, medical record, healthcare, aerospace, and automotive electronics fields. I have done development at every layer of the full stack of development. I enjoy working in C# and Java and have no qualms about brushing up on or learning any other language.', 'Senior Software Engineer at Global Custom Commerce / Blinds.com (a Home Depot company)', 'Global Custom Commerce / Blinds.com (a Home Depot company)', '[{"company":"Global Custom Commerce / Blinds.com (a Home Depot company)","company_id":"global-custom-commerce","industry":"Retail","location":"Houston, Texas Area","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Global Custom Commerce / Blinds.com (a Home Depot company)","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/global-custom-commerce"},{"company":"DISA Global Solutions, Inc.","company_id":null,"location":null,"positions":[{"description":"","duration":"Mar 2018 Aug 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2019","start_date":"Mar 2018","subtitle":"DISA Global Solutions, Inc.","title":"Lead Software Developer"},{"description":"","duration":"Oct 2017 Mar 2018 6 months","duration_short":"6 months","end_date":"Mar 2018","start_date":"Oct 2017","subtitle":"DISA Global Solutions, Inc.","title":"Software Engineer"}],"url":""},{"company":"Preventice Solutions","company_id":"preventicesolutions","location":"Houston, Texas Area","positions":[{"description":"","duration":"Dec 2014 Jun 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2017","start_date":"Dec 2014","subtitle":"Preventice Solutions","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/preventicesolutions"},{"company":"Lockheed Martin","company_id":"lockheed-martin","location":"Houston, Texas Area","positions":[{"description":"","duration":"Jan 2010 Dec 2014 5 years","duration_short":"5 years","end_date":"Dec 2014","start_date":"Jan 2010","subtitle":"Lockheed Martin","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/lockheed-martin"},{"company":"Dynasource","company_id":"dynasource","location":"Houston, Texas Area","positions":[{"description":"","duration":"May 2009 Sep 2012 3 years 5 months","duration_short":"3 years 5 months","end_date":"Sep 2012","start_date":"May 2009","subtitle":"Dynasource","title":"Contract Programmer"}],"url":"https://www.linkedin.com/company/dynasource"},{"company":"Delphi Research Lab","company_id":null,"location":"West Lafayette, Indiana","positions":[{"description":"","duration":"Aug 2006 Feb 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2008","start_date":"Aug 2006","subtitle":"Delphi Research Lab","title":"Software Verification Engineer"}],"url":""}]', '["Joshua Wix “Aside from His great sense of humor David is one of the hardest working Developers I know. David is highly skilled in multiple areas of software development and would be an asset on any team he joined. If you need someone who will get the job done right the first time David is the one to call.”","Grady Persell “David is a passionate software engineer with a drive to create high quality software. He insists on improvement in the most critical parts of the software solutions that he is asked to develop and oversee. I recommend David for positions that require high performance, high reliability, and great quality.”"]'] User: ['Kelley Deblois', 'Full Service Residential and Hospitality Design Studio, Specializing in new construction and remodels. Offering Interior Design and Project Management.', "Interior Designer/Principal, Solde' Designs", "Solde' Designs", '[{"company":"Solde\' Designs","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2008 - Present 13 years 9 months","duration_short":"13 years 9 months","end_date":"Present","start_date":"Mar 2008","subtitle":"Solde\' Designs","title":"Interior Designer/Principal"}],"url":""},{"company":"Interiors By Design Connection","company_id":null,"location":"","positions":[{"description":"","duration":"May 2006 Mar 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2008","start_date":"May 2006","subtitle":"Interiors By Design Connection","title":"Interior Designer/ Project Manager"}],"url":""},{"company":"Parisi Portfolio","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1996 May 2006 9 years 6 months","duration_short":"9 years 6 months","end_date":"May 2006","start_date":"Dec 1996","subtitle":"Parisi Portfolio","title":"Interior Designer/ Project Manager"}],"url":""}]', '["Holly Karkouti “Kelley Deblois is not only an amazing Interior Designer, but an amazing person as well! I had the opportunity of working with Kelley @ Interiors by Design Connection, among with many other designers. She is extremely knowledgeable with the industry, has true integrity, and a fantatstic personality. I miss working with her on a day-to-day basis, but am happy to know that we are still such supportive friends of one another. Anyone that hires Kelley will be blown away at her design expertise, and her willingness to listen.”","Rae Polis “Kelley truly listened to what we were trying to accomplish and showed an inordinate amount of patience. Her eye for detail and color is exceptional. As part of the project Kelley designed a custom stair rail which was used extensively in our setting. It was not only unique in form but she was able to bring together several existing elements to form a unifying design that made a huge difference in the overall look of the entire space. Kelley maintains a wonderful working relationship with the people she recommends. She demands qualtiy craftmanship and respectfully gets it. She was able to integrate six subcontractors so that the work flowed with cooperation between the industry groups. Although the contractors legally work for the homeowner, Kelley was able to act as a buffer to make the usual stressful process of a remodel as painless as possible. Kelley is totally trustworthy and was given complete control and access to our space while we were out of town. I felt assured that she would be mindful of protecting our property as well as following through with appropriate supervision of the work. I was not disappointed.”"]']### Assistant: The agent's job is to connect with professionals in the design industry. Today, the agent is reaching out to the user because they need to discuss a potential collaboration on a high-end residential project.
### Human: Agent: ['Micah Thompson', 'Licensed Mortgage Loan Officer, for the state of Texas and have a big span of products from first time home buyer products & self employed programs. If you’re interested partnering and cobranding on marketing then let’s connect and see how our rates compare! Personal Email: MicahThompson23@yahoo.com NMLS ID 1624619', 'Senior Loan Advisor at Freedom Mortgage', 'Freedom Mortgage', '[{"company":"Freedom Mortgage","company_id":"freedom-mortgage","industry":"Financial Services","location":"Plano, Texas, United States","positions":[{"description":"","duration":"Nov 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Freedom Mortgage","title":"Senior Loan Advisor"}],"url":"https://www.linkedin.com/company/freedom-mortgage"},{"company":"Caliber Home Loans, Inc.","company_id":"caliber-home-loans","location":"Irving, Texas","positions":[{"description":"Account Executive for Caliber Home Loans Account Executive for Caliber Home Loans","duration":"Mar 2020 Nov 2020 9 months","duration_short":"9 months","end_date":"Nov 2020","start_date":"Mar 2020","subtitle":"Caliber Home Loans, Inc.","title":"Account Executive"}],"url":"https://www.linkedin.com/company/caliber-home-loans"},{"company":"Global Integrity Finance LLC","company_id":"global-integrity-finance","location":"McKinney, Texas","positions":[{"description":"Investment Loan officer, for Investors and Brokers alike! Making sure every deal is closed and everyone is satisfied with the terms! Investment Loan officer, for Investors and Brokers alike! Making sure every deal is closed and everyone is satisfied with the terms!","duration":"Aug 2019 Mar 2020 8 months","duration_short":"8 months","end_date":"Mar 2020","start_date":"Aug 2019","subtitle":"Global Integrity Finance LLC","title":"Broker Account Liaison"}],"url":"https://www.linkedin.com/company/global-integrity-finance"},{"company":"Colonial National Mortgage (CNMCS)","company_id":"colonial-national-mortgage-cnmcs","location":"Dallas/Fort Worth Area","positions":[{"description":"Loan Officer Loan Officer","duration":"Oct 2018 Aug 2019 11 months","duration_short":"11 months","end_date":"Aug 2019","start_date":"Oct 2018","subtitle":"Colonial National Mortgage (CNMCS)","title":"Mortgage Loan Officer"}],"url":"https://www.linkedin.com/company/colonial-national-mortgage-cnmcs"},{"company":"Ethos Lending LLC","company_id":null,"location":"Irving, Texas","positions":[{"description":"If you are not winning every loan because someone else is beating your rates, then I can defintely help. With our proprietary technology it allows for us to lower our operating expenses and pass those savings back to our customers with the lowest interest rates. Here at Ethos Lending we are consistently 35-75 Basis Points better than our competition on a daily basis. Ultimately, I am here to help my customers grow their purchase business or work more efficiently. Please feel free to reach out to me at anytime.","duration":"Jan 2018 Oct 2018 10 months","duration_short":"10 months","end_date":"Oct 2018","start_date":"Jan 2018","subtitle":"Ethos Lending LLC","title":"Account Executive"}],"url":""},{"company":"Sherman Bridge Lending","company_id":null,"location":"Irving, Texas","positions":[{"description":"It’s that simple! When you fund your real estate investment with a hard money loan from Sherman Bridge, it is just like using cash. With speed and convenience, Sherman Bridge’s hard money loans provide great investment financing, and, with resources like these, you will bring more leverage to the seller’s table. Your success is just around the corner, and with it, comes significant profit. Get started on your tomorrow, and get your pre-approval letter today! It’s that simple! When you fund your real estate investment with a hard money loan from Sherman Bridge, it is just like using cash. With speed and convenience, Sherman Bridge’s hard money loans provide great investment financing, and, with resources like these, you will bring more leverage to the seller’s table. Your success is just around the corner, and with it, comes significant profit. Get started on your tomorrow, and get your pre-approval letter today!","duration":"Jun 2017 Jan 2018 8 months","duration_short":"8 months","end_date":"Jan 2018","start_date":"Jun 2017","subtitle":"Sherman Bridge Lending","title":"Loan Officer"}],"url":""},{"company":"loanDepot","company_id":"loandepot","location":"Plano, Texas","positions":[{"description":"I worked as a CLR at Loan Depot Loved every minute for the most part people are always there to help if needed plus made a lot of connections and learned a lot as well. I would recommend this job as a stepping stone to the next level they promote within as well as out source for other Loan Officers, Processors and etc. I worked as a CLR at Loan Depot Loved every minute for the most part people are always there to help if needed plus made a lot of connections and learned a lot as well. I would recommend this job as a stepping stone to the next level they promote within as well as out source for other Loan Officers, Processors and etc.","duration":"Mar 2016 Jun 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2017","start_date":"Mar 2016","subtitle":"loanDepot","title":"Customer Lending Relations"}],"url":"https://www.linkedin.com/company/loandepot"},{"company":"Controller Consulting services, Inc","company_id":null,"location":"Denton, Texas Tracy, Califora","positions":[{"description":"I am a Business Analyst at CCS, Inc., My job is to assists in GSE application process and direct marketing of CCS’s client solicitation process. In addition, I also assist in the bookkeeping for mortgage banking transactions recording of funding and purchases. I graduated from University of North Texas, Denton, Texas in Bachelor of Arts in Criminal Justice. I also was a avid football player for University of North Texas from 11-15. I am a Business Analyst at CCS, Inc., My job is to assists in GSE application process and direct marketing of CCS’s client solicitation process. In addition, I also assist in the bookkeeping for mortgage banking transactions recording of funding and purchases. I graduated from University of North Texas, Denton, Texas in Bachelor of Arts in Criminal Justice. I also was a avid football player for University of North Texas from 11-15.","duration":"Dec 2015 Feb 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2017","start_date":"Dec 2015","subtitle":"Controller Consulting services, Inc","title":"I am a Business Analyst at CCS, Inc.,"}],"url":""},{"company":"Performance Course","company_id":"performance-course","location":"Denton, Texas","positions":[{"description":"I\'m a Student athlete at the University of North Texas. I work for the company called Performance Course. We work with high school kids all over the state of Texas. I will be working our camp at Northwest High school, this year again 2nd year glad to be back with these kids they work their butts off there lucky and blessed to get this experience. I\'m a Student athlete at the University of North Texas. I work for the company called Performance Course. We work with high school kids all over the state of Texas. I will be working our camp at Northwest High school, this year again 2nd year glad to be back with these kids they work their butts off there lucky and blessed to get this experience.","duration":"Jun 2014 Aug 2016 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2016","start_date":"Jun 2014","subtitle":"Performance Course","title":"Personal Trainer"}],"url":"https://www.linkedin.com/company/performance-course"},{"company":"University of North Texas","company_id":"northtexas","location":"Denton, Texas","positions":[{"description":"I play Offensive Line at UNT. My job as a player on the field is to protect the QB so he does not get sacked or pushed around during the play of the game. Blocking is my job. I play Offensive Line at UNT. My job as a player on the field is to protect the QB so he does not get sacked or pushed around during the play of the game. Blocking is my job.","duration":"Jul 2011 Jan 2016 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jan 2016","start_date":"Jul 2011","subtitle":"University of North Texas","title":"Football Player"}],"url":"https://www.linkedin.com/company/northtexas"},{"company":"Lowe\'s Companies, Inc.","company_id":"lowe%27s-home-improvement","location":"Denton, Texas","positions":[{"description":"Managing the Paint department Managing the Paint department","duration":"Jan 2015 Apr 2015 4 months","duration_short":"4 months","end_date":"Apr 2015","start_date":"Jan 2015","subtitle":"Lowe\'s Companies, Inc.","title":"Paint Associate"}],"url":"https://www.linkedin.com/company/lowe%27s-home-improvement"},{"company":"Taco Bell","company_id":"taco-bell","location":"Denton, Texas, United States","positions":[{"description":"","duration":"Feb 2014 Jan 2015 1 year","duration_short":"1 year","end_date":"Jan 2015","start_date":"Feb 2014","subtitle":"Taco Bell","title":"Customer Service Associate"}],"url":"https://www.linkedin.com/company/taco-bell"},{"company":"Sonic Drive-In","company_id":"sonic-drive-in","location":"Jones, Oklahoma","positions":[{"description":"Cook Cook","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Sonic Drive-In","title":"Cook"}],"url":"https://www.linkedin.com/company/sonic-drive-in"}]', '["Shelby Hicks “Micah has an adept ability to create valuable relationships with people. This is most likely due to his focus in doing what is very best for his clients at all times. He is a trustworthy and reliable person that i\'ve enjoyed working with. I recommend anyone looking for a mortgage to give Micah an opportunity. He is very knowledgeable and if he is unable to help you, he can point you in the right directions. Definitely worth your time.”","Chani McMurray “Micah is an asset to any sales force or management team! He had self-driven character along with strong work ethic in an agile environment. He is reliable/dependable and prompt. ”"]'] User: ['Tom Meyer', 'Experienced Investor with a demonstrated history of working in the real estate industryq. Skilled in Sellers, Luxury Goods, Buyer Representation, Sales, and Listings. Strong entrepreneurship professional with a 4 years focused in Assemble equipment from US Air Force.', 'Investor', 'Investor', '[{"company":"Investor","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2004 - Present 18 years 2 months","duration_short":"18 years 2 months","end_date":"Present","start_date":"Jan 2004","subtitle":"Investor","title":"Investor"}],"url":""},{"company":"Exit Advantage Realty Dallas Texas","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2004 Mar 2013 9 years 3 months","duration_short":"9 years 3 months","end_date":"Mar 2013","start_date":"Jan 2004","subtitle":"Exit Advantage Realty Dallas Texas","title":"Realtor"}],"url":""}]', '["Terry Keeton “It is a pleasure working with Tom, he truly cares about his customers. Tom is open to new ideas and enthusiastically gives it his best to ensure his customers find the home of their dreams.”","Sharon LittleJohn “Tom is an incredibly gifted Realtor. He takes exceptional care of his clients. He is very intuitive to his clients needs. He is patient, thorough, and an extremely conscientious listener. He truly cares about each and every one of his clients and they feel very confident he is working for them. Not only is he a consummate professional; he takes pride in turning his clients into lifetime relationships. I feel very confident that any customer of mine will be handled like they are the only client Tom has. He treats them with ultimate respect and I am always excited when I have the chance to work with Tom.”"]']### Assistant: The agent's job is to provide mortgage loan services, and today the user is reaching out to the agent because they need assistance in securing a loan for a real estate investment.
### Human: Agent: ['Malorie Benjamin', 'My background is a solid combination of traditional and digital media planning and buying. My true passion is digital media of all kinds, including but not limited to display, video, mobile, influencers, paid search and social. Strategy in plan development is a must and I enjoy helping clients solve business problems through their marketing and media strategies.', 'VP of Media Services', 'Dixon Schwabl + Company', '[{"company":"Dixon Schwabl + Company","company_id":"dixon-schwabl-company","industry":"Marketing and Advertising","location":"Rochester, New York Area","positions":[{"description":"Develop and deliver media strategies across all media tactics for all agency clients. Continue to lead and develop our team of media professionals. Lead strategic direction of the media department. Develop and deliver media strategies across all media tactics for all agency clients. Continue to lead and develop our team of media professionals. Lead strategic direction of the media department.","duration":"Nov 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Dixon Schwabl + Company","title":"VP of Media Services"}],"url":"https://www.linkedin.com/company/dixon-schwabl-company"},{"company":"Quinlan","company_id":"quinlan-&-company","location":null,"positions":[{"description":"","duration":"May 2018 Nov 2018 7 months","duration_short":"7 months","end_date":"Nov 2018","start_date":"May 2018","subtitle":"Quinlan","title":"VP, Media Director"},{"description":"Works with clients to build strategies and deliver on execution through the leadership of the media team of professionals. Drives growth through mentorship and coaching of developing team members.","duration":"Aug 2014 May 2018 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2018","start_date":"Aug 2014","subtitle":"Quinlan","title":"Media Director"}],"url":"https://www.linkedin.com/company/quinlan-&-company"},{"company":"The Martin Group","company_id":"the-martin-group","location":"Buffalo, New York, United States","positions":[{"description":"Develop media plans for mid-size clients across digital media and traditional media. Primarily supporting clients in the restaurant, medical and casino industries. Develop media plans for mid-size clients across digital media and traditional media. Primarily supporting clients in the restaurant, medical and casino industries.","duration":"Apr 2014 Aug 2014 5 months","duration_short":"5 months","end_date":"Aug 2014","start_date":"Apr 2014","subtitle":"The Martin Group","title":"Senior Media Planner/Buyer"}],"url":"https://www.linkedin.com/company/the-martin-group"},{"company":"Eric Mower + Associates","company_id":"mower-agency-inc","location":"Buffalo, New York, United States","positions":[{"description":"Provide comprehensive media plans and buys to achieve client objectives across many client categories. I developed many digital media strategies. Provide comprehensive media plans and buys to achieve client objectives across many client categories. I developed many digital media strategies.","duration":"Jun 2010 Apr 2014 3 years 11 months","duration_short":"3 years 11 months","end_date":"Apr 2014","start_date":"Jun 2010","subtitle":"Eric Mower + Associates","title":"Media Planner/Buyer"}],"url":"https://www.linkedin.com/company/mower-agency-inc"},{"company":"Victoria\'s Secret","company_id":"victoria%27s-secret","location":"","positions":[{"description":"Visual merchandising, product flow management, associate management. Visual merchandising, product flow management, associate management.","duration":"Oct 2006 Jun 2010 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 2010","start_date":"Oct 2006","subtitle":"Victoria\'s Secret","title":"Product Manager"}],"url":"https://www.linkedin.com/company/victoria%27s-secret"},{"company":"Archer Communications","company_id":null,"location":"","positions":[{"description":"","duration":"2009 2009 less than a year","duration_short":"less than a year","end_date":"2009","start_date":"2009","subtitle":"Archer Communications","title":"Intern"}],"url":""}]', '["Jessica Bielmann “Malorie is an extremely talented media practitioner, manager and overall marketing specialist. I have been lucky to work closely with Malorie for many years, at two different companies. She is very strategic and treats her clients\' marketing needs with the utmost care and attention. She is also one of the most accountable people I have ever worked with, always willing to take an extra step, or help another team member to produce the best work possible. Malorie is focused on creating media programs with measurable results, and she truly follows up on the progress of those programs, guiding clients to make changes as necessary. Additionally, she is one of the few media professionals who is well versed in traditional and digital planning and buying practices. I highly recommend Malorie to any company or partner, and hope to work with her again in the future!”","Ben Kirst “Malorie\'s combination of straight talk, skill and the ability to get results is amazing. Her passion for advertising and her strong, no-BS attitude have made her one of my favorite coworkers. Malorie is the type of person who forces me to get better in my own work because I know that she is always spot-on with her own. Her time at Quinlan has coincided with an huge leap forward in the professionalism and quality of work at this agency.”"]'] User: ['Whitley McAlister', "I am Senior Account Executive for the Audience Solutions team at Alabama Media Group. We focus on comprehensive custom digital marketing strategies for our clients. Our goal is to work with business to help them achieve their goals by reaching their target audiences through digital campaigns. I am truly passionate about learning all I can about my clients' industries to execute effective advertising plans on multiple platforms that work together to help them succeed.", 'Account Executive at Alabama Media Group', 'Alabama Media Group', '[{"company":"Alabama Media Group","company_id":"alabama-media-group","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Mar 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Alabama Media Group","title":"Senior Account Executive"},{"description":"As Senior Account Executive for Alabama Media Group, I help my customers reach their goals by putting together custom digital marketing campaigns. -Cultivating and acquiring new business through cold calling and prospecting -Practicing consultative selling by conducting needs assessments with my clients and putting together custom proposals and presentations that incorporate our digital and print solutions-Ensuring customer satisfaction by constant surveillance of their campaigns, conducting continual research of products and marketing news, optimizing the digital portion of their plan, and servicing them with reports of their campaign\'s status","duration":"Oct 2012 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Oct 2012","subtitle":"Alabama Media Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/alabama-media-group"},{"company":"Honey\'s Restaurant","company_id":null,"location":"Fayetteville, TN","positions":[{"description":"Honey\'s Restaurant has been owned by my family since 1923. It is a staple in the Fayetteville Community. I waitressed, trained, hired, and assisted with the marketing at Honey\'s. I strived to continue the tradition of fine foods and good atmosphere. I enjoyed the many relationships I built with the wonderful employees and customers. -Established positive people skills through the constant interaction with customers in order to provide a satisfying and hospitable experience -Developed into a motivated worker who multitasks successfully with high energy in a fast-paced environment -Recruited, Supervised, and Motivated a staff of up to 15 employees to perform to their maximum potential","duration":"Sep 2004 Oct 2012 8 years 2 months","duration_short":"8 years 2 months","end_date":"Oct 2012","start_date":"Sep 2004","subtitle":"Honey\'s Restaurant","title":"Managerial Assistant"}],"url":""}]', '["“Whitley is a first class Account Executive. Her ability to grow relationships is transcendent. She is also a master at multitasking. I have seen Whitley prepare strategies with countless hours of gathering data and resources to ensure her clients receive top notch products and performance. Whitley is very well rounded. She is not only a great Sales Person, but also great at researching and managing products to ensure excellent results. Whitley is a consummate professional and a renowned resource where ever she is. ”","“Whitley is a top senior media specialist in North Alabama. Her attention to detail and success strategy for all her clients is the very best in the industry. She always takes a proactive approach in assuring all clients goals are met as well as exceeding expectations for those she serves. She is one of the most dedicated individuals with a passion to help each client she works with businesses grow. Her talent is top notch. I am proud to have Whitley as a leader on my team and we learn from her every day. ”"]']### Assistant: The agent's job is to develop and deliver custom digital marketing campaigns for clients, and today, the agent is reaching out to the user because they need to discuss a new advertising opportunity that aligns with the user's target audience and business goals.
### Human: Agent: ['Ashok Chandrashekhar', "Ashok is a strategic and innovative thinker. He has a proven track record of expertise in driving innovation, from ideation to execution. Ashok's versatile experience spans over 12 years in the technology, healthcare and telecommunication sectors. With exceptional communication and interpersonal skills, Ashok believes in the importance of bringing a human and personal touch to his work.", 'COO \| Partner at PFG MedComm, LLC', 'PFG MedComm, LLC', '[{"company":"PFG MedComm, LLC","company_id":"pfgmed","industry":"Business Consulting and Services","location":"","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"PFG MedComm, LLC","title":"COO \| Partner"}],"url":"https://www.linkedin.com/company/pfgmed"},{"company":"NRG Energy","company_id":"nrgenergy","location":"Princeton, New Jersey","positions":[{"description":"","duration":"Jan 2019 Sep 2019 9 months","duration_short":"9 months","end_date":"Sep 2019","start_date":"Jan 2019","subtitle":"NRG Energy","title":"Brand Marketing"}],"url":"https://www.linkedin.com/company/nrgenergy"},{"company":"Verizon","company_id":"verizon","location":"Basking Ridge, New Jersey","positions":[{"description":"Strategic Innovation:- Creating a new sales channel to increase market penetration from 3% to a projected 20%- Developed a process to expand customer base to increase availability of product by 41%- Transformed existing product portfolio into a robust, dynamic competitive offering through collaborative partnershipsNew Market Expansion:- Developed collaborative partnerships with non-traditional customers to generate over $126 million opportunity over 3 years in the residential market- Utilized VOC to develop new product offering and create an $8.3 million opportunity in the wireless market- Developed a $2.4 million opportunity by identifying gaps and missed opportunities in the existing sales portfolioCollaborative Partnerships:- Leveraged partnerships with colleagues and executives across business units throughout the organization to accomplish strategic goals","duration":"Mar 2014 Sep 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"Sep 2018","start_date":"Mar 2014","subtitle":"Verizon","title":"Sr. Marketing Consultant - Product Management"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"Jubilant Clinsys","company_id":"jubilant-clinsys","location":"Bedminster, NJ","positions":[{"description":"Brand Strategy:- Translated VOC and internal stakeholder feedback to drive the development of the new North American brand platform- Expanded corporate brand presence globally through targeted marketing initiatives in the EU and APAC regionsMarketing Strategy and Leadership:- Executed a successful product launch by collaborating with the end-to -end development team and agency partners- Established a new service line to enhance existing product portfolio- Successfully managed a marketing budget of $350,000","duration":"Apr 2013 Mar 2014 1 year","duration_short":"1 year","end_date":"Mar 2014","start_date":"Apr 2013","subtitle":"Jubilant Clinsys","title":"Consultant - Marketing Manager"}],"url":"https://www.linkedin.com/company/jubilant-clinsys"},{"company":"Terumo","company_id":"terumo","location":"Somerset, NJ","positions":[{"description":"- Created over $2 million dollars of revenue opportunity by developing targeted marketing strategy across indirect and direct sales channels- Facilitated communication between sales and marketing teams to develop strategic and competitive tools - Developed the strategic marketing plan and operating budget with feedback from internal stakeholders - Created over $2 million dollars of revenue opportunity by developing targeted marketing strategy across indirect and direct sales channels- Facilitated communication between sales and marketing teams to develop strategic and competitive tools - Developed the strategic marketing plan and operating budget with feedback from internal stakeholders","duration":"May 2012 Mar 2013 11 months","duration_short":"11 months","end_date":"Mar 2013","start_date":"May 2012","subtitle":"Terumo","title":"Channel Manager"}],"url":"https://www.linkedin.com/company/terumo"},{"company":"Terumo","company_id":"terumo","location":null,"positions":[{"description":"- Produced the quarterly market share report that assisted product management with decision making on strategy- Facilitated product testing focus groups, generating VOC feedback that resulted in innovative approaches to product launch.","duration":"Jan 2012 Mar 2012 3 months","duration_short":"3 months","end_date":"Mar 2012","start_date":"Jan 2012","subtitle":"Terumo","title":"Consultant - Business Information Analyst"},{"description":"- Worked with product management colleagues and external agency partners to create product and marketing strategies- Recognized for streamlining regulatory compliance processes for all marketing material","duration":"Sep 2011 Jan 2012 5 months","duration_short":"5 months","end_date":"Jan 2012","start_date":"Sep 2011","subtitle":"Terumo","title":"Consultant - Marketing Communications Manager"}],"url":"https://www.linkedin.com/company/terumo"},{"company":"Infodyn Corporation","company_id":null,"location":null,"positions":[{"description":"","duration":"Aug 2008 Aug 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2011","start_date":"Aug 2008","subtitle":"Infodyn Corporation","title":"Associate Marketing Communications Manager"},{"description":"","duration":"Jul 2006 Aug 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2008","start_date":"Jul 2006","subtitle":"Infodyn Corporation","title":"Marketing Communications Specialist"}],"url":""},{"company":"New Jersey State House","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2005 Apr 2006 8 months","duration_short":"8 months","end_date":"Apr 2006","start_date":"Sep 2005","subtitle":"New Jersey State House","title":"Staff Writer"}],"url":""},{"company":"Object Xperts","company_id":null,"location":"","positions":[{"description":"Developed a comprehensive website reaching greater market penetration and brand recognition. Developed a comprehensive website reaching greater market penetration and brand recognition.","duration":"Jun 2003 Dec 2005 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2005","start_date":"Jun 2003","subtitle":"Object Xperts","title":"Marketing Data Analyst"}],"url":""},{"company":"Jayco Int.","company_id":null,"location":"","positions":[{"description":"Provided customers with market and product intelligence while developing marketing plans and executing campaigns. Provided customers with market and product intelligence while developing marketing plans and executing campaigns.","duration":"Oct 2001 Apr 2003 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2003","start_date":"Oct 2001","subtitle":"Jayco Int.","title":"Marketing Associate"}],"url":""}]', '["Robert Luftglass “Ashok has always been a great Marketing partner to our Sales organization - doing whatever he can to develop and support his product. He\'s knowledgeable, helpful, and a great team player.”","LinkedIn User “Ashok brings creativity, professionalism, strategic thinking, and results to the workplace. He is a fast learner who deftly processes new concepts and strategies. Ashok has strong communication skills, both written and verbal. He is able to leverage complex data to diagnose opportunities/issues, and uses this data to devise creative solutions. Ashok is a good teammate who “plays well” with others across different stakeholder organizations. ”"]'] User: ['Adam Pearlman', 'Whatever you do, take care of your shoes.', 'Ready, set, go!', 'Wave Mobile Money', '[{"company":"Wave Mobile Money","company_id":"wavemm","industry":"Financial Services","location":"United States","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Wave Mobile Money","title":"IAM Security Architect"}],"url":"https://www.linkedin.com/company/wavemm"},{"company":"Systech","company_id":"systechmsp","location":"Brooklyn, New York, United States","positions":[{"description":"Cyber Security product owner.Design, engineering, and implementation Acting Senior Customer Security Engineer. Senior System AdministratorProcess and Policy Manager Cyber Security product owner.Design, engineering, and implementation Acting Senior Customer Security Engineer. Senior System AdministratorProcess and Policy Manager","duration":"Nov 2020 Aug 2021 10 months","duration_short":"10 months","end_date":"Aug 2021","start_date":"Nov 2020","subtitle":"Systech","title":"Senior Security Engineer"}],"url":"https://www.linkedin.com/company/systechmsp"},{"company":"Sunflower Bank, N.A.","company_id":"sunflower-bank","location":"Greater Denver Area","positions":[{"description":"Microsoft System AdministratorMicrosoft Exchange AdministratorMicrosoft 365 Administrator ( Including Security Essentials Administration)Security Engineer. (Threat detection, mitigation and remediation engineer)VMWare ( Horizon and Vue) AdministratorCisco Umbrella, AMP, and ISE AdministratorOn site and remote end user support. Hardware and software support.System Vulnerability Remediation and Patching Microsoft System AdministratorMicrosoft Exchange AdministratorMicrosoft 365 Administrator ( Including Security Essentials Administration)Security Engineer. (Threat detection, mitigation and remediation engineer)VMWare ( Horizon and Vue) AdministratorCisco Umbrella, AMP, and ISE AdministratorOn site and remote end user support. Hardware and software support.System Vulnerability Remediation and Patching","duration":"Jan 2020 Aug 2020 8 months","duration_short":"8 months","end_date":"Aug 2020","start_date":"Jan 2020","subtitle":"Sunflower Bank, N.A.","title":"Senior Infrastructure Engineer"}],"url":"https://www.linkedin.com/company/sunflower-bank"},{"company":"Unison Systems","company_id":"unisonsystems","location":"Greenwood Village, Colorado","positions":[{"description":"Consultant Microsoft 365Azure AdministratorMicrosoft Security Center AdministratorSecurity Engineer SOC 2 type 2On site and remote desktop managementServiceNow AdministratorSenior Technical SupportOkta AdministratorAgile working enviroment Consultant Microsoft 365Azure AdministratorMicrosoft Security Center AdministratorSecurity Engineer SOC 2 type 2On site and remote desktop managementServiceNow AdministratorSenior Technical SupportOkta AdministratorAgile working enviroment","duration":"May 2019 Sep 2019 5 months","duration_short":"5 months","end_date":"Sep 2019","start_date":"May 2019","subtitle":"Unison Systems","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/unisonsystems"},{"company":"InteliSecure","company_id":"intelisecure","location":"Greenwood Village , CO","positions":[{"description":"Windows Server Administrator Security EngineerWindows Sever 2008 R2 Windows Server 2016DUO Administrator Okta Administrator SalesForce Administrator Microsoft Office 365 Administrator Microsoft SharePoint Administrator Microsoft Salesforce Administrator AirWatch Administrator Pulse Administrator VMWare Administrator ISO,PCI, and GDPR planning, implementation, and remediation. 2017-2019AVAYA Administrator - VOIPBrivo Security AdministratorSymantec End Point AdministratorPDQ AdministratorVendor/ 3rd party managementZoom Administrator","duration":"Nov 2017 Apr 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2019","start_date":"Nov 2017","subtitle":"InteliSecure","title":"Senior Support Administrator"}],"url":"https://www.linkedin.com/company/intelisecure"},{"company":"Robert Half","company_id":"robert-half-international","location":"Lakewood, CO","positions":[{"description":"","duration":"Jan 2017 Nov 2017 11 months","duration_short":"11 months","end_date":"Nov 2017","start_date":"Jan 2017","subtitle":"Robert Half","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"The Doe Fund,Inc","company_id":"the-doe-fund","location":"Greater New York City Area","positions":[{"description":"Help Desk ManagerMeraki Network Support Microsoft Server 2008 R2 AdminG Suite (Google) AdminAudio and Video Support.Site management, support, and engineer for seven location in New York and Pennsylvania area. Help Desk ManagerMeraki Network Support Microsoft Server 2008 R2 AdminG Suite (Google) AdminAudio and Video Support.Site management, support, and engineer for seven location in New York and Pennsylvania area.","duration":"Jul 2013 Oct 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2016","start_date":"Jul 2013","subtitle":"The Doe Fund,Inc","title":"Technical Support Specialist"}],"url":"https://www.linkedin.com/company/the-doe-fund"},{"company":"Cadwalader, Wickersham & Taft LLP","company_id":"cadwalader-wickersham-&-taft-llp","location":"One World Financial Center 200 Liberty Street New York, NY 10281","positions":[{"description":"Sole technical support, desk side, and remote support for 2500 international users. 3rd shift.Windows 7 end point support.FileSite document management support.Mobile device management (MDM) and supportRemote access ( Citrix, VPN ) support. Sole technical support, desk side, and remote support for 2500 international users. 3rd shift.Windows 7 end point support.FileSite document management support.Mobile device management (MDM) and supportRemote access ( Citrix, VPN ) support.","duration":"Mar 2012 Jul 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2013","start_date":"Mar 2012","subtitle":"Cadwalader, Wickersham & Taft LLP","title":"Helpdesk Analyst"}],"url":"https://www.linkedin.com/company/cadwalader-wickersham-&-taft-llp"},{"company":"Weitz & Luxenberg","company_id":"weitz&luxenberg","location":"700 Broadway, New York, NY 10003","positions":[{"description":"Help desk, desk side, in-person, remote, and offsite technical support. Windows 7 SupportDesktop and Laptop SupportOffice 2010 SupportRemote Access (Citrix) SupportAvaya IP Phone SupportCreston AV SupportLexmark Printer Support and life cycle management Help desk, desk side, in-person, remote, and offsite technical support. Windows 7 SupportDesktop and Laptop SupportOffice 2010 SupportRemote Access (Citrix) SupportAvaya IP Phone SupportCreston AV SupportLexmark Printer Support and life cycle management","duration":"Dec 2010 Mar 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2012","start_date":"Dec 2010","subtitle":"Weitz & Luxenberg","title":"Helpdesk Analyst"}],"url":"https://www.linkedin.com/company/weitz&luxenberg"}]', '["Paul Merritt “Adam is passionate, driven, and motivated IT professional... His insight and multifaceted skill set made his an effective senior member of my organization and I really enjoyed our time together at InteliSecure!”","Mischa Danaceau, CISSP, CISM “Adam is the kind of IT professional who sees beyond the technology and understands the relationship between IT services and the needs of the business. He truly understands and values the relationships between people, process, and technology. Adam is a very smart person and has repeatedly demonstrated an ability to learn quickly and master new technologies and systems with minimal resources. This kind of skill set would be an asset to any IT organization.”"]']### Assistant: The agent's job is to drive innovation and strategic thinking in the technology sector, and today, the agent is reaching out to the user because they need to collaborate on a new project related to IT services and the needs of the business.
### Human: Agent: ['Mahesh Sharma', 'Attended University of Rajasthan for undergraduate, graduate study, post graduate studied. Attended northeastern and Boston University for postgraduate education. Taught at universities in India, UK, and United States. Retired as professor and president of Cambridge College. Currently professor emeritus at Cambridge College. Currently affiliated with Framingham State University as visiting presenter of professional development workshops in mathematics education and learning problems in mathemstics for teachers. Lectures on these topics throughout US, UK, in more than 75 countries. President of Center for Teaching/Learning of Mathematics. Writes a blog on mathematics learning www.mathlanguage.wordpress.com Presents a weekly Zoom webinar on mathematics education on every Tuesday at 7:30 AM EST USA', 'President at Center for Teaching/Learning of Mathematics', 'Mathematics for All: Center for Teaching/Learning of Mathematics', '[{"company":"Mathematics for All: Center for Teaching/Learning of Mathematics","company_id":null,"location":"754 Old Connecticut Path, Framingham, MA 01701","positions":[{"description":"Teacher Training; Consultations with schools, colleges, universities, and organizations locally, nationally, and internationally; Evaluating children and adults for their learning disabilities (including dyscalculia); remedial and interventions to help children and adults with learning difficulties; developing curriculum and instructional for schools and individuals.Teacher training involves clinical models and content embedded pedagogical training in schools and their classrooms.Publications related to mathematics education, learning disabilities in mathematics; instructional and remedial strategies","duration":"Jan 1972 - Present 50 years 3 months","duration_short":"50 years 3 months","end_date":"Present","start_date":"Jan 1972","subtitle":"Mathematics for All: Center for Teaching/Learning of Mathematics","title":"President and founder"}],"url":""},{"company":"Focus on Learning Problems in Mathematics: Center for Teaching/Learning of Mathematics","company_id":null,"location":"754 Old Connecticut Path, Framingham, MA 01701","positions":[{"description":"An international journal on learning problems in mathematics presenting information from education, special education, language and reading related difficulties in mathematics; etc.Older issues are still available from the Center. An international journal on learning problems in mathematics presenting information from education, special education, language and reading related difficulties in mathematics; etc.Older issues are still available from the Center.","duration":"Jan 1988 Apr 2008 20 years 4 months","duration_short":"20 years 4 months","end_date":"Apr 2008","start_date":"Jan 1988","subtitle":"Focus on Learning Problems in Mathematics: Center for Teaching/Learning of Mathematics","title":"Editor in Chief"}],"url":""},{"company":"Cambridge College","company_id":"cambridge-college","location":"","positions":[{"description":"","duration":"1973 2008 35 years","duration_short":"35 years","end_date":"2008","start_date":"1973","subtitle":"Cambridge College","title":"President and Professor of Mathematics of Education"}],"url":"https://www.linkedin.com/company/cambridge-college"},{"company":"The Math Notebook: Center for Teaching/Learning of Mathematics","company_id":null,"location":"754 Old Connecticut Path, Framingham, MA 01701","positions":[{"description":"A publication for teachers and parents of children with learning problems in mathematics. Older issues are still available from the Center for Teaching/Leanring of Mathematics A publication for teachers and parents of children with learning problems in mathematics. Older issues are still available from the Center for Teaching/Leanring of Mathematics","duration":"Jan 1980 Apr 2005 25 years 4 months","duration_short":"25 years 4 months","end_date":"Apr 2005","start_date":"Jan 1980","subtitle":"The Math Notebook: Center for Teaching/Learning of Mathematics","title":"Editor in Chief and publisher"}],"url":""},{"company":"Education Development Center, Newton","company_id":null,"location":null,"positions":[{"description":"","duration":"1971 1979 8 years","duration_short":"8 years","end_date":"1979","start_date":"1971","subtitle":"Education Development Center, Newton","title":"Mathematics Advisor"},{"description":"","duration":"1971 1979 8 years","duration_short":"8 years","end_date":"1979","start_date":"1971","subtitle":"Education Development Center, Newton","title":"Mathematics Advisor"},{"description":"","duration":"1971 1979 8 years","duration_short":"8 years","end_date":"1979","start_date":"1971","subtitle":"Education Development Center, Newton","title":"Mathematics Advisor"},{"description":"","duration":"1971 1979 8 years","duration_short":"8 years","end_date":"1979","start_date":"1971","subtitle":"Education Development Center, Newton","title":"Mathematics Advisor"}],"url":""}]', '["Jim Waldman “President Sharma not only has expertise in teaching all levels of mathematics but he is a visionary at whatever he is faced with. When he was President of Cambridge College we worked together to establish a regional campus network of centers that enabled adult learners to receive their masters level and above in education and management. This was all in-seats education where the students were actually looked at as a customer and treated the same way. The results was a doubling of the size of the college in about 5 years. He was a pleasure to work with and was a true leader with vision.”","Thomas Starratt “He provided excellent inservice to our teachers in the area of Math. His in-depth training sparked many of our teachers to seek out additional coursework in Math. His approach included makiing sure that administrators buyt in to the active learning strategies that help with the development of \\"automaticity\\" in math.”"]'] User: ['Myron Randall,Jr.', 'Experienced professional with a demonstrated history of working in the education management industry. Skilled in Presentation Development, Student Development, Organizational Development, Training, and Adult Education.', 'Associate Director of Recruitment and Community Engagement', 'Mercer University', '[{"company":"Mercer University","company_id":"mercer-university","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"May 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"May 2020","subtitle":"Mercer University","title":"Director of Graduate Admissions- College of Professional Advancement"},{"description":"","duration":"Sep 2015 May 2020 4 years 9 months","duration_short":"4 years 9 months","end_date":"May 2020","start_date":"Sep 2015","subtitle":"Mercer University","title":"Associate Director of Recruitment and Community Engagement"}],"url":"https://www.linkedin.com/company/mercer-university"},{"company":"MIRconcepts","company_id":null,"location":"","positions":[{"description":"","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"MIRconcepts","title":"Principal Consultant"}],"url":""},{"company":"Morehouse College","company_id":"morehouse-college","location":"Atlanta, GA","positions":[{"description":"","duration":"Apr 2012 Jul 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2015","start_date":"Apr 2012","subtitle":"Morehouse College","title":"Sr. Assistant Director of Admissions"}],"url":"https://www.linkedin.com/company/morehouse-college"},{"company":"Envision EMI (Congressional Youth Leadership Council)","company_id":"envision-emi","location":null,"positions":[{"description":"","duration":"2009 Dec 2011 2 years","duration_short":"2 years","end_date":"Dec 2011","start_date":"2009","subtitle":"Envision EMI (Congressional Youth Leadership Council)","title":"Program Coordinator of Education"},{"description":"","duration":"Feb 2009 Aug 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2010","start_date":"Feb 2009","subtitle":"Envision EMI (Congressional Youth Leadership Council)","title":"Outreach Coordinator"}],"url":"https://www.linkedin.com/company/envision-emi"},{"company":"The Advisory Board Company","company_id":"advisorybd","location":"","positions":[{"description":"","duration":"Feb 2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"Feb 2011","subtitle":"The Advisory Board Company","title":"Associate"}],"url":"https://www.linkedin.com/company/advisorybd"}]', '["“I’ve had the great opportunity to work with Myron Randall, Jr. in his position with Morehouse College as Assistant Director of Admissions. Myron is intelligent, diligent, and a top-performer in this field. Morehouse College is fortunate to have a person of his caliber, as the face of Admissions. He is well liked and he has tremendous leadership skills that serve him well. In my recommendation Myron’s skills would serve any organization.”","“As Myron\'s manager, I had the privilege of seeing first-hand his ability to innovate, imagine, and execute - all with equal ability and effort. Myron always worked to find new ways to complete tasks that created more efficient and effective processes. He always had a positive attitude, despite challenging circumstances, and his enthusiasm affected the entire team. He was a genuine asset to our organization and I am very thankful for the opportunity to work with him.”"]']### Assistant: The agent's job is to provide professional development workshops in mathematics education, and today the user is reaching out to the agent because they need assistance in organizing a mathematics conference at Mercer University.
### Human: Agent: ['Janice Kaushal, MFA, PhD', 'I am a proud advocate of all education, particularly post-secondary. My vision centers on providing educational access to as many learners as possible while providing accurate preparation to both students and faculty in order to ensure successful learning outcomes. I believe that education is a critical part of a solid foundation crucial to building successful lives and economic stability. It has been my pleasure to play a role in the educational success of the students I have worked with over the past years. I have been described as a self-motivated and dynamic individual. I have more than twenty years of experience in higher education administration where I mentored students and provided leadership to both faculty and staff. I have developed program and course content, designed curriculum and taught across disciplines. Before entering higher education I also worked in television, radio and advertising in both the sales and creative areas. My combined experiences in broadcasting, advertising and education have provided a unique foundation that will allow me to continue to foster growth and achievement in others. Specialties: Leadership, team building and collaboration, relationship development, conflict resolution, trouble shooting, student advising and mentoring, curriculum development, program assessment, writing and public speaking,', 'Dean, Career and Technical Education at Prairie State College', 'Prairie State College', '[{"company":"Prairie State College","company_id":"prairie-state-college","industry":"Higher Education","location":"Chicago Heights, IL","positions":[{"description":"","duration":"Jul 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Prairie State College","title":"Dean, Career Technical Education"}],"url":"https://www.linkedin.com/company/prairie-state-college"},{"company":"North Park University","company_id":"northparkuniversity","location":"Chicago Illinois","positions":[{"description":"Courses: Film Studies Courses: Film Studies","duration":"Sep 2014 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Sep 2014","subtitle":"North Park University","title":"Adjunct Faculty"}],"url":"https://www.linkedin.com/company/northparkuniversity"},{"company":"Robert Morris University-Illinois","company_id":"robert-morris-university-chicago-il","location":"","positions":[{"description":"Provided program leadership and direction to ensure quality and departmental growth institutionally; served as advisor and mentor to undergraduate students; directed curriculum planning and development; monitored program retention and collaborated with faculty on strategies to ensure student persistence; implemented institutional changes; hired, supervised, and evaluated faculty; maintained an institutional budget; monitored student satisfaction and outcomes. Provided program leadership and direction to ensure quality and departmental growth institutionally; served as advisor and mentor to undergraduate students; directed curriculum planning and development; monitored program retention and collaborated with faculty on strategies to ensure student persistence; implemented institutional changes; hired, supervised, and evaluated faculty; maintained an institutional budget; monitored student satisfaction and outcomes.","duration":"Feb 2003 May 2014 11 years 4 months","duration_short":"11 years 4 months","end_date":"May 2014","start_date":"Feb 2003","subtitle":"Robert Morris University-Illinois","title":"Dean, Institute of Art & Design"}],"url":"https://www.linkedin.com/company/robert-morris-university-chicago-il"},{"company":"Robert Morris University","company_id":null,"location":null,"positions":[{"description":"Provided academic leadership and guidance for faculty and staff at the western suburb branch campus; addressed student issues; managed daily operations of the academic area; managed campus academic budget.","duration":"Feb 2002 Feb 2003 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2003","start_date":"Feb 2002","subtitle":"Robert Morris University","title":"Director of Education"},{"description":"Managed the daily operations of the western suburb branch campus administrative departments (Financial Services, Information Services, Career Services, Bookstore and Facilities).","duration":"May 2000 Feb 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2002","start_date":"May 2000","subtitle":"Robert Morris University","title":"Director of Administration"},{"description":"Provided academic planning and counseling to degree seeking students; managed quarterly course schedule; Conducted student orientations; participated in curriculum development.Courses taught and/or developed: Introduction to Communication, Screenwriting, Video Production, Humanities through the Arts, Career Development, Presentation Graphics, Photography","duration":"May 1992 May 2000 8 years 1 month","duration_short":"8 years 1 month","end_date":"May 2000","start_date":"May 1992","subtitle":"Robert Morris University","title":"Program Director/Faculty"}],"url":""}]', '["Claire Epperly “I had the pleasure of teaching for and reporting to Janice Kaushal for 11 years at Robert Morris University. She was a dedicated and inspiring dean who worked tirelessly to expand and promote the art and design department. Janice\'s gift is coming up with new and exciting projects and recruiting the right people to bring them to life. She was the first dean at Robert Morris to hold a conference for RMU students; I worked closely with her on several symposiums and was always inspired by her vision and commitment. Her work on our annual Design Symposium inspired several other departments to hold regular conferences for students and outside professionals. ”","Roz Iasillo “Janice is a dedicated professional who has positively impacted the lives of countless students. I worked with Janice for 15 years and witnessed the high level of commitment to the success of each student at Robert Morris University. I was fortunate to work with Janice because she is a transformational leader and gifted teacher.”"]'] User: ['Erin Timmons', 'With 15+ years of experience delivering creative content, I bring a proven knowledge of creative strategy, vision, communication and management. I am a versatile designer that’s dedicated to smart solutions and fostering a collaborative environment. Areas of expertise: Process Enhancement, Project Management, Leadership, Creative Management, Talent Acquisition, Art Direction, Photo Direction, Brand Strategy, and Design.', 'Brand Marketing and Design Manager', 'Wendover Art Group', '[{"company":"Wendover Art Group","company_id":"wendover-art-group","industry":"Artists and Writers","location":"Largo, Florida, United States","positions":[{"description":"","duration":"Feb 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Wendover Art Group","title":"Brand Marketing and Design Manager"}],"url":"https://www.linkedin.com/company/wendover-art-group"},{"company":"PubWorX","company_id":"pwxsolutions","location":"Greater Detroit Area","positions":[{"description":"","duration":"Feb 2019 Feb 2022 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2022","start_date":"Feb 2019","subtitle":"PubWorX","title":"Digital Creative Consultant"}],"url":"https://www.linkedin.com/company/pwxsolutions"},{"company":"Visual Comfort Group","company_id":null,"location":"Skokie, Illinois","positions":[{"description":"","duration":"Oct 2016 Feb 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2019","start_date":"Oct 2016","subtitle":"Visual Comfort Group","title":"Creative Marketing Manager"}],"url":""},{"company":"Trusted Media Brands, Inc.","company_id":"trusted-media-brands-inc-","location":null,"positions":[{"description":"","duration":"Nov 2012 Jul 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jul 2016","start_date":"Nov 2012","subtitle":"Trusted Media Brands, Inc.","title":"Associate Creative Director, Taste of Home Publications"},{"description":"","duration":"Oct 2010 Nov 2012 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2012","start_date":"Oct 2010","subtitle":"Trusted Media Brands, Inc.","title":"Art Director, Taste of Home Magazine"}],"url":"https://www.linkedin.com/company/trusted-media-brands-inc-"},{"company":"Erin Burns Design","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2009 Aug 2010 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2010","start_date":"Jan 2009","subtitle":"Erin Burns Design","title":"Art Director"}],"url":""},{"company":"Meredith Corporation","company_id":"meredith","location":null,"positions":[{"description":"","duration":"Aug 2008 Jan 2009 6 months","duration_short":"6 months","end_date":"Jan 2009","start_date":"Aug 2008","subtitle":"Meredith Corporation","title":"Creative Services Manager, Corporate Marketing - NYC"},{"description":"","duration":"Jan 2003 Jul 2008 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jul 2008","start_date":"Jan 2003","subtitle":"Meredith Corporation","title":"Associate Art Director"}],"url":"https://www.linkedin.com/company/meredith"}]', '["Matt Strelecki “Erin Burns was one of the best hires I ever made. Not only was she a tireless explorer of design and photography trends, she was an extraordinary designer and art director. She helped push us forward as a group and she personally blew past boundaries and expectations on every job she was assigned. On top of that, Erin was a joy to be around. Her wit and charm is limitless and her humor and easy laughter made the office a better place. I would hire Erin again in a second and hope to have the chance again in the future. Feel free to contact me directly as I can go on about Erin\'s accomplishments and input for days. Sincerely, Matt Strelecki Art and Creative Director 515-229-8176”","Ken Carlson “I have worked with many designers in my 20+ years in the publishing industry and Erin most definitely ranks as one of the best. She has excellent conceptual skills and the ability to translate those concepts into effective graphic solutions. Great art direction in the photo studio, as well as the personal skills to work with celebrity talent if necessary.”"]']### Assistant: The agent's job is to provide leadership and mentorship in the field of education, and today, the agent is reaching out to the user to discuss a potential collaboration in enhancing creative content strategies for educational programs.
### Human: Agent: ['Kenia Serrette', 'Creative leadership, with a focus on teamwork, research and solving problems with thoughtful, clean and purposeful design. I have recently joined the Tigerspike team in New York as a UI Designer and am currently supporting user research, remote workshop facilitation as well as visual design for our clients.In my previous role, I was a Digital Creative Director at Segal Savad. I’ve had the pleasure of partnering with clients from various industries to set project goals and requirements, lead and conduct discovery and research phases with key stakeholders and users, create UX deliverables including wireframes, sitemaps, visual design for web and mobile apps, detailed design documentation and presentations. I have also collaborated with our team and clients on event design, brand strategy and good ol’ fashion print work — all while managing the client expectations and feedback from project inception to completion.Before joining Segal Savad in 2013, I worked at LF USA, (now Global Brands Group) as a designer on their marketing team where we focused on print, brand and social media for the fashion and home industries. Way back when, I graduated magna cum laude from the School of Visual Arts with a BFA in Graphic Design and I continue to study and learn as the design world continues to grow and evolve. I recently completed the awesome UX Design Immersive program at General Assembly, gaining more knowledge on user research and how to incorporate user feedback throughout the design process.https://www.keniadelrosario.com/nestair', 'Senior UI Designer at Concentrix Tigerspike', 'Concentrix Tigerspike', '[{"company":"Concentrix Tigerspike","company_id":"concentrixtigerspike","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Concentrix Tigerspike","title":"Senior UI Designer"},{"description":"","duration":"Mar 2020 Mar 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2021","start_date":"Mar 2020","subtitle":"Concentrix Tigerspike","title":"UI Designer"}],"url":"https://www.linkedin.com/company/concentrixtigerspike"},{"company":"Segal Savad","company_id":"segal-savad","location":null,"positions":[{"description":"Overseeing digital projects from apps to responsive websites. Managing design and development phases and ensuring the workflow is efficient. Researching the latest technology and keeping up with digital trends and coding techniques. Designing and implementing work across multiple platforms from wireframes to final design files. Working with development teams to ensure design is executed properly.","duration":"Oct 2014 Mar 2020 5 years 6 months","duration_short":"5 years 6 months","end_date":"Mar 2020","start_date":"Oct 2014","subtitle":"Segal Savad","title":"Digital Creative Director"},{"description":"Designing print and digital work for clients across multiple industries, including fashion, non-profits and financial companies. Creating project timelines and managing projects from beginning to end. Presenting to clients and working with clients throughout the design process to implement feedback. Responsible for researching the latest Digital Publishing and web technologies and keeping the Segal Savad team up to date.","duration":"Mar 2013 Oct 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2014","start_date":"Mar 2013","subtitle":"Segal Savad","title":"Senior Graphic Designer"}],"url":"https://www.linkedin.com/company/segal-savad"},{"company":"LF USA","company_id":"globalbrandsgroup","location":"New York, New York","positions":[{"description":"Design and develop assets (logos, hangtags, brandbooks, lookbooks, packaging, evites) for fashion brands sold at Macy\'s, JCP, Target as well as top tier retailers such as Saks Fifth Avenue and Bloomingdales. Brainstorm and conceptualize for pitch/proposal decks. Art Direct lookbook shoots as well as product shots. User experience/app concepts.Social media/web design.","duration":"Jun 2010 Mar 2013 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2013","start_date":"Jun 2010","subtitle":"LF USA","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/globalbrandsgroup"}]', '["“We were fortunate to have Kenia work at our agency for over 7 years. She fearlessly pursued learning the latest in digital and led our team and managed our clients with incredible intelligence and a huge heart. It was an honor to have her present an app that she built (for a major fashion company) at Adobe Max. She led our team through large scale websites and initiatives. It was a pleasure working with Kenia all these years and we truly miss her! ”","“Kenia was an absolute pleasure to work with during our time together at Segal Savad! Her ability to create standout designs for clients across multiple industries was truly impressive. Additionally, her attention to detail, dedication to delivering the best work possible and overall positive attitude made her an invaluable member of our team. ”"]'] User: ['Matthew Drzewiecki, MBA', 'Digital marketing strategist & client relationship lead, expertise in emerging market growth, innovator for new partnerships Over 12 years experience delivering successful global performance marketing campaigns on behalf of the worlds top brands. Specialties: International Performance Campaign Management, Affiliate Marketing, Business Development, & Prospecting, Marketplace Building, Digital Marketing, Client Service and Success, Operations / Project Management, Market Research, Data Analysis, Direct Marketing, Real Estate', 'Agency Account Executive at Perform[cb]', 'Perform[cb]', '[{"company":"Perform[cb]","company_id":"performcb","industry":"Marketing Services","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Perform[cb]","title":"Agency Account Executive"}],"url":"https://www.linkedin.com/company/performcb"},{"company":"Fiat Growth","company_id":"fiatgrowth","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 Dec 2020 3 months","duration_short":"3 months","end_date":"Dec 2020","start_date":"Oct 2020","subtitle":"Fiat Growth","title":"Director of Partnerships"}],"url":"https://www.linkedin.com/company/fiatgrowth"},{"company":"Rakuten Marketing","company_id":"rakutenadvertising","location":null,"positions":[{"description":"","duration":"May 2019 Jul 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2020","start_date":"May 2019","subtitle":"Rakuten Marketing","title":"Director, Enterprise Solutions"},{"description":"","duration":"Apr 2017 Jul 2020 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2020","start_date":"Apr 2017","subtitle":"Rakuten Marketing","title":"Senior Enterprise Account Manager, Client Success"},{"description":"","duration":"Sep 2015 Jul 2020 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jul 2020","start_date":"Sep 2015","subtitle":"Rakuten Marketing","title":"Strategic Account Manager, Client Success"},{"description":"","duration":"Oct 2013 Jul 2020 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jul 2020","start_date":"Oct 2013","subtitle":"Rakuten Marketing","title":"Account Manager"}],"url":"https://www.linkedin.com/company/rakutenadvertising"},{"company":"SGK","company_id":"sgk","location":null,"positions":[{"description":"","duration":"May 2013 Sep 2013 5 months","duration_short":"5 months","end_date":"Sep 2013","start_date":"May 2013","subtitle":"SGK","title":"Retail Data Operations - Team Lead"},{"description":"","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"Schawk!, Inc. / Anthem! Worldwide","title":"Data Analyst, Operations Process Consultant"}],"url":"https://www.linkedin.com/company/sgk"},{"company":"James Clark Company","company_id":null,"location":"Chicago, IL","positions":[{"description":"","duration":"Aug 2009 May 2012 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2012","start_date":"Aug 2009","subtitle":"James Clark Company","title":"Direct Marketing Manager, Analyst"}],"url":""},{"company":"Loyola University Chicago","company_id":"loyola-university-chicago","location":"Chicago, IL","positions":[{"description":"","duration":"Oct 2006 Sep 2007 1 year","duration_short":"1 year","end_date":"Sep 2007","start_date":"Oct 2006","subtitle":"Loyola University Chicago","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/loyola-university-chicago"},{"company":"Finis Inc","company_id":"finis-inc","location":"Livermore, CA","positions":[{"description":"","duration":"May 2004 Dec 2004 8 months","duration_short":"8 months","end_date":"Dec 2004","start_date":"May 2004","subtitle":"Finis Inc","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/finis-inc"}]', '["Shruti Sahu “It has been a great pleasure working with Matt as the Account Manager for Global Customer Commerce (Blinds.com) for the past 2 years. He is a person with strong ownership of the Rakuten product, and has in dept knowledge of the business. Matt is proactive, results driven, responsible and full of great ideas. He is one of the best Account Managers I have worked with!”","Lara Roberts “Matthew has an unmatched knowledge base and proven expertise in his field. A pleasure to work, with and someone who professionally and competently manages resources to consistently achieve the stated goals. Always available and responsive, our expectations were well exceeded by having Matthew manage our account team. I would highly recommend him to lead or execute marketing initiatives for any scale project or client. ”"]']### Assistant: The agent's job is to manage client relationships and deliver successful global performance marketing campaigns, while the user is reaching out to the agent because they need help with international performance campaign management and business development for their emerging market growth.
### Human: Agent: ['Rick Gaul', 'I have over 25 years of Real Estate and Financial background. I have over 15 years of Residential Development experience and have been a Real Estate Broker for at least that as well. I have always been recognized as strong leader in business and the community. Although I bring a great deal of knowledge and experience, my major strengths are Operations and Managing People. My ability to surround myself with great people has clearly been the best formula to building great companies. I learned early in my career that finding sufficient capital for growth was relatively easy, finding great people was the most difficult and clearly was the key to successful growth and profitability. I have extensive training and experience in Recruiting, Selection, Training, Managing, and Motivating people (RSTMM).Specialties: • Tenant Representation in The Woodlands and North Houston areas• Land Brokerage and Development• Holds a Texas Real Estate Brokers License', 'Land Broker at National Land Realty', 'National Land Realty', '[{"company":"National Land Realty","company_id":"nationallandrealty","industry":"Real Estate","location":"The Woodlands, Texas","positions":[{"description":"As a regional partner and land broker I will lead National Land Realty’s expansion into the Texas market.","duration":"May 2015 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"May 2015","subtitle":"National Land Realty","title":"Regional Partner / Land Broker"}],"url":"https://www.linkedin.com/company/nationallandrealty"},{"company":"4 Star Development & Brokerage","company_id":null,"location":"","positions":[{"description":"I have over 25 years of Real Estate and Financial background. I have over 15 years of Residential Development experience and have been a Real Estate Broker of as well. I have always been recognized as strong leader in business and the community. Although I bring a great deal of knowledge and experience, my major strengths are Operations and Managing People. My ability to surround myself with great people has clearly been the best formula to building great companies. I learned early in my career that finding sufficient capital for growth was relatively easy, finding great people was the most difficult and clearly was the key to successful growth and profitability. I have extensive training and experience in Recruiting, Selection, Training, Managing, and Motivating people (RSTMM).","duration":"Nov 2010 - Present 10 years 9 months","duration_short":"10 years 9 months","end_date":"Present","start_date":"Nov 2010","subtitle":"4 Star Development & Brokerage","title":"President/Broker"}],"url":""},{"company":"Coldwell Banker Commercial-Ingram Group","company_id":null,"location":"","positions":[{"description":"With Coldwell Banker-Ingram, I specialize in Landlord / Tenant Representation Leasing in The Woodlands and North Houston area. I have also developed many relationships in all areas of commercial real estate, including several large development listings and have several relationships with nationally known franchises.","duration":"Mar 2009 Nov 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2010","start_date":"Mar 2009","subtitle":"Coldwell Banker Commercial-Ingram Group","title":"Real Estate Commercial Broker"}],"url":""},{"company":"Southeast Land Partners","company_id":null,"location":null,"positions":[{"description":"Most recently I was co-founder of Southeast Land Partners a Houston based Land Development Company specializing in coastal/bay frontage properties. Within the second year of business achived sales of 20 million dollars, with a 30 percent net profit. I directly dealt with everything from Acquisitions to Marketing the property.","duration":"Jul 2005 Mar 2009 3 years 9 months","duration_short":"3 years 9 months","end_date":"Mar 2009","start_date":"Jul 2005","subtitle":"Southeast Land Partners","title":"President / Real Estate Broker / Acquisitions"},{"description":"","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"Southeast Land Partners","title":"President"}],"url":""},{"company":"Inland Management","company_id":"inland-management","location":"","positions":[{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Inland Management","title":"Regional President"}],"url":"https://www.linkedin.com/company/inland-management"},{"company":"LGI Development","company_id":"lgi-development","location":null,"positions":[{"description":"of LGI, with 10 people reporting directly to me, I was in charge of all operations (in the land and housing divisions), including Acquisitions, Corporate Administration, Human Resources, MIS, Legal and Accounting. Additionally, I managed banking relationships and liaises with property- owner associations. With LGI I greatly contributed business growth from 10 employees and 3 million in annual sales to over 100 employees and over 100 million in annual sales in just 7 years through recruiting and developing people,including operations of all offices. I also developed and implemented a multi user state-of-art Management Information (MIS) systems.I was the designer and developer of the company\'s exclusive Performance Tracking System (\\"PTS\\"). This powerful tool allows management, in a multi-user environment, to track and objectively assess the individual performance levels of salespeople, the effectiveness of advertising media, and the all-important measure of customer satisfaction.","duration":"Feb 1998 Jul 2005 7 years 6 months","duration_short":"7 years 6 months","end_date":"Jul 2005","start_date":"Feb 1998","subtitle":"LGI Development","title":"Exec VP & COO"},{"description":"","duration":"Jan 1998 Jul 2005 7 years 7 months","duration_short":"7 years 7 months","end_date":"Jul 2005","start_date":"Jan 1998","subtitle":"LGI Development","title":"Executive Vice Pres. & Chief Operating Officer"},{"description":"","duration":"1998 2005 7 years","duration_short":"7 years","end_date":"2005","start_date":"1998","subtitle":"LGI Development","title":"Exec VP & COO"}],"url":"https://www.linkedin.com/company/lgi-development"},{"company":"Kemper Securities","company_id":null,"location":"","positions":[{"description":"I decided to reenter the financial arena as an investment consultant with Everen Securities, a member of the Kemper financial group, in Chicago. I was able to Build a client base of over 250 clients and over 20 million in assets within a few years of joining the firm.","duration":"Jan 1992 Feb 1998 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 1998","start_date":"Jan 1992","subtitle":"Kemper Securities","title":"Broker"}],"url":""},{"company":"Patten Corporation","company_id":null,"location":"","positions":[{"description":"I began my career in the land development business 20 years ago, as an assistant sales manager with Patten Corporation at their Lake Carroll project west of Chicago. From there I was transferred to the Canadian Lakes project in Michigan as general manager for the startup operation.I returned to my home state of Illinois and was quickly promoted to the office of regional president for 3 states. In this capacity I oversaw the 3 state region and directly managed the Lake Carroll subdivision which contributed in excess of ten million dollars in annual sales with a pre-tax profit of thirty-six percent. Lake Carroll, the largest man made lake in the state Illinois, became one of Patten\'s most successful land development projects.","duration":"Jan 1987 Mar 1992 5 years 3 months","duration_short":"5 years 3 months","end_date":"Mar 1992","start_date":"Jan 1987","subtitle":"Patten Corporation","title":"Regional President"}],"url":""},{"company":"First State Bank of Shannon","company_id":null,"location":"","positions":[{"description":"Before entering the real estate field I earned admiration and respect as a vice president and director of the First State Bank of Shannon, an Illinois state bank. As one of the youngest Bank executives in the state, I excelled in Bank Operations, Commercial and Real Estate Lending. I hav always been recognized as a leader in the community.","duration":"Jan 1977 Dec 1987 11 years","duration_short":"11 years","end_date":"Dec 1987","start_date":"Jan 1977","subtitle":"First State Bank of Shannon","title":"Executive Vice President"}],"url":""}]', '["“When I arrived on the scene at LGI, Rick Gaul and the Executive Team at LGI had already done the hard work. They had developed systems, infrastructure and training programs that we could just plug into. It was the basis for the company to be prepared for hyper-growth. Rick and the rest of the executive team lead us from a one property shop to multiple developments in multiple cities and states in just a couple of years. In every market we operated in we exceeded all our competitors due to the leadership of the company. I highly recommend Rick Gaul.”","“I have seen Rick in action for over 10 years and his 25 years plus of Real Estate and Financial experience brings a great deal to the table. Rick has a very high level of integrity and has always produced superior results. Tough but fair.Everyone knew where they stood with Rick.”"]'] User: ['Tom Schmitz, CRS 562-754-5330', '17 Years of experience helping buyers and sellers fulfill their Real Estate Dreams! Call me and I can help you too! Specialties: Specializing in Residential sales in Orange and los Angeles Counties! Call anytime for quality service! 562.754.5330', 'Residential Marketing Specialist at First Team Real Estate!', 'First Team Real Estate', '[{"company":"First Team Real Estate","company_id":"first-team-real-estate","industry":"Leasing Real Estate","location":null,"positions":[{"description":"Residential Sales Rep for the past 17 years! Helping Buyers find their dream home and assisting Sellers in the sale of their home!","duration":"Jun 2003 - Present 18 years 9 months","duration_short":"18 years 9 months","end_date":"Present","start_date":"Jun 2003","subtitle":"First Team Real Estate","title":"Residential Sales Rep"},{"description":"","duration":"Aug 2002 - Present 19 years 7 months","duration_short":"19 years 7 months","end_date":"Present","start_date":"Aug 2002","subtitle":"First Team Real Estate","title":"Residential Marketing Specialist"}],"url":"https://www.linkedin.com/company/first-team-real-estate"},{"company":"Miller Brewing Company","company_id":"millercoors","location":"","positions":[{"description":"Outside Sales Rep. In the beverage industry for 20 years! Outside Sales Rep. In the beverage industry for 20 years!","duration":"Jan 1988 Mar 1998 10 years 3 months","duration_short":"10 years 3 months","end_date":"Mar 1998","start_date":"Jan 1988","subtitle":"Miller Brewing Company","title":"Sales Rep."}],"url":"https://www.linkedin.com/company/millercoors"}]', '["LinkedIn User “Tom is very professional.”","Robert Bolender “Tom is one of those people you can\'t help liking. Very down to earth family guy who is also a consummate professional. It\'s usually hard to recommend or say good things about your competition but if I\'m losing business to someone I prefer it to be Tom.”"]']### Assistant: The agent's job is to assist buyers and sellers in fulfilling their real estate dreams, and today, the agent is reaching out to the user because they need to offer their expertise in residential sales in Orange and Los Angeles Counties.
### Human: Agent: ['Tanner Rowland', 'Owner & Operator of Alliance Maintenance Inc. in the Tulsa and Shawnee, OK metropolitan areas. At Alliance Maintenance, we have proven systems and processes in place to ensure our customers get excited about having a clean and orderly place to work every day, month after month. We’d love to get you excited about the cleaning at your office too! Let’s connect!', 'Owner/Area Developer - Alliance Maintenance of Eastern Oklahoma at Alliance Maintenance Inc.', 'Alliance Maintenance Commercial Cleaning', '[{"company":"Alliance Maintenance Commercial Cleaning","company_id":"alliance-maintenance-inc-","industry":"Facilities Services","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Alliance Maintenance Commercial Cleaning","title":"Owner/Area Developer - Alliance Maintenance of Eastern Oklahoma"},{"description":"","duration":"Jun 2019 Oct 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2021","start_date":"Jun 2019","subtitle":"Alliance Maintenance, Inc.","title":"Operations Specialist"},{"description":"","duration":"Jun 2018 May 2019 1 year","duration_short":"1 year","end_date":"May 2019","start_date":"Jun 2018","subtitle":"Alliance Maintenance, Inc.","title":"Management Intern"}],"url":"https://www.linkedin.com/company/alliance-maintenance-inc-"},{"company":"University of Oklahoma","company_id":"university-of-oklahoma","location":"Norman, Oklahoma","positions":[{"description":"","duration":"May 2017 May 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2019","start_date":"May 2017","subtitle":"University of Oklahoma","title":"Student Manager - Men’s Basketball"}],"url":"https://www.linkedin.com/company/university-of-oklahoma"},{"company":"Oklahoma City Thunder","company_id":"okcthunder","location":"Oklahoma City, Oklahoma Area","positions":[{"description":"Thunder basketball camp coach. Thunder basketball camp coach.","duration":"Dec 2016 Nov 2018 2 years","duration_short":"2 years","end_date":"Nov 2018","start_date":"Dec 2016","subtitle":"Oklahoma City Thunder","title":"Youth Basketball Coach"}],"url":"https://www.linkedin.com/company/okcthunder"}]', '["Dryden Dennis “You won\'t find anyone more diligent, thorough, and attentive to the customer than Tanner. I have had the pleasure of working alongside Tanner during building inspections, customer calls, and team meetings. Throughout those times, I have always been impressed with how he treats his coworkers, employees, and customers. I highly recommend working with Tanner! ”","Erin Rowland “Tanner is committed to providing excellent service to his customers and believes every relationship should be a win, win! I would work with Tanner anytime! ”"]'] User: ['Lori Kerrigan', '#Financial Health', 'Celebrating Your Retail Therapy', 'Big Lots Stores', '[{"company":"Big Lots Stores","company_id":"big-lots","industry":"Retail","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Mar 2020","subtitle":"Big Lots Stores","title":"Essential Worker"},{"description":"Strategic Implementation","duration":"Jun 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Big Lots Stores","title":"Retail Salesperson"},{"description":"","duration":"Oct 2018 Jun 2019 9 months","duration_short":"9 months","end_date":"Jun 2019","start_date":"Oct 2018","subtitle":"Big Lots Stores","title":"Retail Cashier"}],"url":"https://www.linkedin.com/company/big-lots"},{"company":"Unemployed Veteran","company_id":"unemployed-veteran","location":"Dunmore Pennsylvania","positions":[{"description":"","duration":"Jun 2018 Oct 2018 5 months","duration_short":"5 months","end_date":"Oct 2018","start_date":"Jun 2018","subtitle":"Unemployed Veteran","title":"Former Donor Data Integrity Specialist"}],"url":"https://www.linkedin.com/company/unemployed-veteran"},{"company":"Geisinger Commonwealth School of Medicine","company_id":"gcsom","location":null,"positions":[{"description":"I perform Accounts Receivable Clerk Job Duties:Posts customer payments by recording cash, checks, and credit card transactions.Posts revenues by verifying and entering transactions from lock box and local deposits.Updates receivables by totaling unpaid invoices.Maintains records by microfilming invoices, debits, and credits.Resolves valid or authorized deductions by entering adjusting entries.Resolves invalid or unauthorized deductions by following pending deductions procedures.Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.Protects organization\'s value by keeping information confidential.Updates job knowledge by participating in educational opportunities.Accomplishes accounting and organization mission by completing related results as needed.","duration":"2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"2017","subtitle":"Geisinger Commonwealth School of Medicine","title":"Donor Data Integrity Specialist"},{"description":"I’m responsible for the entry and maintenance of constituent records as well as the proper coding, recording and processing of charitable donations to the Geisinger Commonwealth School of Medicine including cash, stocks, and gifts-in-kind. I am also responsible for creating and updating biographical data for donors, prospects, corporations and foundations, as well as helping to maintain data integrity. In my position, I work closely with other Geisinger Commonwealth offices to ensure the timely recording of donor information. I have the proven ability to maintain strict confidentiality regarding constituent information and am able to work independently and as part of a team. I have significant aptitude and experience with computers and relational databases, including Microsoft Office products and Talisma.My Responsibilities•As appropriate, collect charitable donations received by Advancement, Staff Counsel, Student Accounts and other University departments; evaluate, sort and total all donations in order to create daily gift batches and process them in a timely and accurate fashion. Analyze gifts to determine appropriate campaigns, funds, and/or appeals for each gift to be processed.•As appropriate, run daily proof reports for each gift batch and complete deposit slips for daily entries.•Enter constituent data updates for all individuals and organizations, including address updates, constituent demographic information, and relationship links.•Responsible for creating new biographical entities in the database for individuals, organizations, and other entities as needed; research and analyze information to populate all appropriate biographical data fields where information is available.","duration":"May 2015 Sep 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2017","start_date":"May 2015","subtitle":"Geisinger Commonwealth School of Medicine","title":"Advancement Services Data Entry Clerk"},{"description":"Working under the direction of the Director of Marketing and the Director of Alumni I was tasked with orchestrating the first Alumni Outreach in LinkedIn! I’ve orchestrated an efficient and effective method that successfully created 843 LinkedIn invitations to the 499 TCMC MD and MBS Alumni; all the classes!","duration":"Jun 2016 Jul 2016 2 months","duration_short":"2 months","end_date":"Jul 2016","start_date":"Jun 2016","subtitle":"Geisinger Commonwealth School of Medicine","title":"LinkedIn Alumni Outreach Coordinator"},{"description":"My responsibilities are:Under supervision, this position serves as the facility\'s main contact person while performing general clerical duties and assisting with projects.Serves as the initial contact for the Operations Department by:Greeting and directing visitors and clients, answering questions, distributing employment applications, maintaining visitor sign-in log, assigning visitor parking spaces, distributing guest badges/providing employees with temporary ID badges, and operating the multi-switchboard telephone.Assists in arranging onsite client visits in the Scranton facilities.Reports environmental concerns to Facilities, provides contractors with ID badges.Receives deliveries and distributes mail, ensures timely distribution of employee paychecks to supervisors.Assist in performing general clerical duties including:preparing meeting materials, updating monthly phone directory, scheduling, copying and faxing.Schedules conference rooms, assists in the distribution of company posters and performs other duties as assigned.* PC proficiency to include Microsoft Office Word, Excel and Outlook* Experience working in a Customer Service environment* Clear and concise verbal and written communication skills* Organizational skills including time-management and multi-tasking skills","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Geisinger Commonwealth School of Medicine","title":"Front Desk Receptionist"}],"url":"https://www.linkedin.com/company/gcsom"},{"company":"Krayer Detective Agency","company_id":null,"location":"Scranton, PA","positions":[{"description":"Basic First Aid and AED/CPR qualified (Card Carrying!) till 10/6/2016! Just finished my 2014 training with Blood Borne Pathogens and HazMat R&I, too. Now I am fully trained as a Public Safety Officer at the Commonwealth Medical School in Scranton, PA! I walk at-least two city blocks and can operate snow removal equipment. I have a shiny, clean criminal State & FBI Background, Walsh act (Child line approved) and driving records. I have strong work ethics, the ability to work with children and adults in a public setting and work independently with little supervision. I am the only female selected applicant for Krayer\'s Detective Agency\'s TCMC position.","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Krayer Detective Agency","title":"Public Safety Officer"}],"url":""},{"company":"NOSC Avoca","company_id":null,"location":"Avoca, Pennsylvania","positions":[{"description":"With over 15 years managing general military office environments which involved considerable computer work and data entry, my strong organizational skills made me The Go To Sailor! I lead the coordination mobilization of 10 teams for local funeral honors as well as forward deploying 300 Sailors around the world! With 100% accuracy I lead my teams with our Core Values of Honor, Courage and Commitment to get the mission done! The missions came fast, under pressure and with everyday heavy workloads! With my guidance, we provided excellent customer service to our fallen who paid the ultimate price with great respect and gratitude towards their loved ones. With my strong verbal and written communication skills I ensured my team prioritized our multiple projects in an energetic environment. We were the Tip of the Spear for Northeast PA!","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"NOSC Avoca","title":"Leading Petty Officer"}],"url":""},{"company":"US Navy","company_id":"us-navy","location":"Avoca, Pennsylvania","positions":[{"description":"As the Executive Secretary I performed diversified administrative/clerical duties for the Chief Operating Officer/Executive Team. This included the handling of all scheduling, travel logistics, meeting preparations, meeting follow up and internal meeting representation. I have an Associates degree with two years experience supporting senior managers required with more than seven years experience supporting senior managers world-wide. I prioritize and communicate well, manage upwards, handle confidential information, multitask and handle multiple projects under tight deadlines. Among my personal attributes such as discretion, a high level of professionalism, strong attention to detail, organization, written and verbal communication skills are my ethos. I have an advanced knowledge of MS Office Suite applications including MS Word, Excel, PowerPoint and Outlook.My Experience with scheduling meeting arrangements, calendar maintenance, customer relations and travel arrangements were flawless. I have demonstrated strong organizational, interpersonal, communication skills and the ability to interact with all levels within an organization. I enjoy being able to work independently as well as within a team. I have basic accounting experience, too.","duration":"Dec 2011 Dec 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2013","start_date":"Dec 2011","subtitle":"US Navy","title":"Executive Secretary"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"Navy Operational Support Center Earle","company_id":null,"location":"Naval Weapons Station Colts Neck New Jersey","positions":[{"description":"Supervised three departments primarily using the Navy Standard Integrated Personnel System (NSIPS) (customized PeopleSoft web-based application used for field input for Navy pay and personnel information to update corporate databases and collects, passes, and reports timely, accurate data on Active and Reserve Navy members in the continental US, overseas, and aboard ship) and NSIPS Analytics (Business Objects XI reporting environment that includes NSIPS Web Ad Hoc, Navy Retention Monitoring System (NRMS), and Career Information Management System (CIMS) Analytics and a XMLWeb Services, the XML Data Reporting (XDR) system, that provides Navy customers with access to on-demand information from NSIPS). I analyzes business and technical processes related to the Navy*s personnel data, pay related information, career information, and other associated data to formulate the basis for modified business components relating to System Change Requests and Software Problem Reports and for new business components based on high level requirements provided in meetings/discussions with the customer, the US Sailor. Creates/updates Requirements Document containing detailed high level requirements used for development, design, and testing of new or existing components. Responsible for decomposing high level functional requirements and writing system, software, and technical requirements used for design, development, and testing. As a member of the Team, I am always able to work well with co-workers, developers, testers, and customers of NSIPS and NSIPS Analytics.","duration":"Oct 2007 Nov 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 2011","start_date":"Oct 2007","subtitle":"Navy Operational Support Center Earle","title":"Personnel Officer/Manpower and Operations Department Head"}],"url":""},{"company":"USS Hayler","company_id":null,"location":"Homeport: Norfolk, VA (Decommissioned)","positions":[{"description":"Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there. Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"USS Hayler","title":"Compass Computer Specialist"}],"url":""},{"company":"Drydock Waterford (ARD-5)","company_id":null,"location":"New London/Norwich, Connecticut Area","positions":[{"description":"Hydroblasted Submarines! Painted everything the appropriate color, sometimes...always Grey! Deck Department is similar to Maintenance and Facilities Management. Operated Pettibone Cranes to bring very expensive and highly classified materials onto/next to the Submarines. I performed all basic seamanship functions aboard ship that involve line or wire and rigging used to secure the ship to a pier, mooring or anchor. I am able to identify functions of navigation and shipboard equipment; lowered, raised and launched lifesaving equipment; handled small boats; navigated by using several different types of compasses; kept records by degrees or points; know navigational aids, nautical rules of the road and the buoys of inland US waters; know the nomenclature of decks, superstructures and parts of the hull; knows the purpose and limitations of first aid and the first aid treatments for electrical shock, simple and compound fractures, heat exhaustion, heat stroke and burns. I am qualified as a swimmer first class. I know how to determine the classes of fire hoses and how to use carbon dioxide, dry chemical and water portable fire extinguishers; know the function of the typical fire main system, fixed carbon dioxide system, water washdown system and magazine sprinkling system. I know the difference between flooding and progressive flooding and the danger involved. I was the Leading Seaman for Deck Department due to my positive attitude and \\"can-do\\" spirit. American Counsel on Education awarded me 7 semester hours in the freshman college level on: Nautical Science (Navigation), Nautical Science (Seamanship) and Swimming.","duration":"Jun 1993 Feb 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 1995","start_date":"Jun 1993","subtitle":"Drydock Waterford (ARD-5)","title":"Seaman"}],"url":""},{"company":"Recruit Training Command","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too. Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too.","duration":"Mar 1993 Jun 1993 4 months","duration_short":"4 months","end_date":"Jun 1993","start_date":"Mar 1993","subtitle":"Recruit Training Command","title":"Seaman"}],"url":""}]', '["Jamie C. Curcio “Lori is a great asset to have on your team.!”","Anthony Aaron Cernera “I have had the pleasure of working with Lori for nearly two years. She is kind, considerate and a joy to work with. I will always appreciate how thoughtful she is! ”"]']### Assistant: The agent's job is to own and operate a commercial cleaning company, and today, the agent is reaching out to the user because they need to discuss a potential cleaning service for the user's retail store.
### Human: Agent: ['Pei Y. Spirito', 'Founded in 1997, Studio Spirito engineers high-end custom websites and develops branding, internet marketing and all advertising-related materials and strategies that give businesses a competitive edge. Specialties: website design / development and advertising What we do: website technology, social media marketing strategies, advertising art and design', 'Director, Studio Spirito', 'www.StudioSpirito.com', '[{"company":"www.StudioSpirito.com","company_id":"studio-spirito","industry":"Advertising Services","location":"","positions":[{"description":"My skills were honed by years of work with the Dentsu Group, one of the world\'s largest advertising agencies, as Assistant Art Director for clients JVC, Panasonic, Sharp and many more; and as Creative Director for clients including 3M, Siemens, Bayer, and Toshiba. My skills were honed by years of work with the Dentsu Group, one of the world\'s largest advertising agencies, as Assistant Art Director for clients JVC, Panasonic, Sharp and many more; and as Creative Director for clients including 3M, Siemens, Bayer, and Toshiba.","duration":"Jan 1997 - Present 25 years 7 months","duration_short":"25 years 7 months","end_date":"Present","start_date":"Jan 1997","subtitle":"www.StudioSpirito.com","title":"Director"}],"url":"https://www.linkedin.com/company/studio-spirito"}]', '["Dan Friedman “Studio Spirito did a remarkable job with my website (danfriedmannyc.org). It has provided all of the features and functionality that I was looking for in creating my professional web presence—and did so right on deadline. It was a pleasure to work with Pei Spirito. We went through a joyful creative process together. Her attention to detail is great, and, as we created the concept and actually of the website, she was responsive to my every question and concern, fixing/changing things overnight. It look beautiful, is accessible, inviting and easy to navigate. Pei Spirito is a remarkable artist—and she really listens. She was able to capture exactly what I was looking for, even when I wasn\'t quite sure what it was. The website reflects my aesthetic, my temperament, my ways of communicating. Thank you, Studio Spirito. You have made me very happy. Dan Friedman, Ph.D. Artistic Director, Castillo Theatre New York City”","Fabienne Cosulich “Pei has provided me outstanding technical support since December 2013 and is very savvy and knowledgeable on the technical side and updated in social media development. With her expert team she provided me with great ideas and advice. Pei is very friendly and responsive to client needs. With her team the customer service is outstanding. I recently had some new technical issues. Pei took on the challenge and was able to find a customized solution using new tools to resolve the problem. I highly recommend Pei as you can always count on her and her expertise.”"]'] User: ['Bonnie Unsworth', 'I help companies REACH their ideal prospects and give them the tools to help turn those prospects into customers. • I build websites that work • I create and manage social media campaigns and blogs • I create content people want & distribute it to the platforms where their prospects hang out. There is not one marketing solution that fits all. Today, a website may be your most important marketing tool, but a company needs to drive traffic to their website using Social/Search Marketing and in some cases traditional print marketing. Website design and search engine optimization has been part of my marketing solutions since 1995. Always on top of technology has allowed me to help companies transition from “traditional” outbound marketing to “internet” inbound marketing with ease.', 'Web Designer and Information Architect', 'Imagine, Inc.', '[{"company":"Imagine, Inc.","company_id":null,"location":"Fort Lauderdale","positions":[{"description":"Known for our “brilliant marketing creative” we have a knack for understanding our client’s product and their market and delivering on-target solutions that generate results.My team has provided a full range of Marketing Creative Services since 1990, and for the Website development since 1995. Our retention rate is high over a broad range of industries including, luggage manufacturers, furniture manufacturers, marine manufacturing, service industries, the citrus industry and law firms. Our work includes business to business and business to consumer.My range of marketing services includes:• Internet marketing• Website development/design• Search engine optimization• Advertising campaigns• Corporate capabilities brochures• Catalog design/production• Direct mail campaigns• Packaging design• Trade show graphics• Point-of-sale","duration":"Jan 1990 - Present 32 years 2 months","duration_short":"32 years 2 months","end_date":"Present","start_date":"Jan 1990","subtitle":"Imagine, Inc.","title":"Owner"}],"url":""}]', '["Barbara Gobbi “I have worked with Bonnie for several years and hae referred my marketing clients to her to build and optimize their wesite and write blog content. He blogs are so thorough and built to drive traffic to your website. She is the first person I think of when somone needs a website, blogs or SEO.”","Bruce Pockey “Hi Bonnie, Thank you for developing and maintaining my web site. You know traditional marketing and you know how to deliver marketing results through all digital media. Please use me as a testimonial and a reference for any of your prospective clients. Bruce Pockey”"]']### Assistant: The agent's job is to provide website design and internet marketing strategies, while today the user is reaching out to the agent because they need assistance in building and optimizing their website, as well as creating blog content and improving search engine optimization.
### Human: Agent: ['Ankur Datta', "I am an engineering leader focused on driving software quality for products that are used by millions of customers globally. I have built high performing technical teams from ground up and delivered test strategy, automation framework and tooling solutions that continuously improve the product's quality and time-to-market.", 'Director of Product Quality at Upstart', 'Upstart', '[{"company":"Upstart","company_id":"upstart-network","industry":"Financial Services","location":"San Francisco Bay Area","positions":[{"description":"I lead the product quality engineering function at Upstart. My org of SDETs and QEs are responsible for building test tooling, automation framework, improving the test efficiency, defining test strategy, SDLC processes and test execution for the company. We work with teams in engineering, product, business & compliance to continually eliminate quality risks and improve our software testing practices. I lead the product quality engineering function at Upstart. My org of SDETs and QEs are responsible for building test tooling, automation framework, improving the test efficiency, defining test strategy, SDLC processes and test execution for the company. We work with teams in engineering, product, business & compliance to continually eliminate quality risks and improve our software testing practices.","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"Upstart","title":"Director of Product Quality"}],"url":"https://www.linkedin.com/company/upstart-network"},{"company":"Lyft","company_id":"lyft","location":"Seattle, Washington, United States","positions":[{"description":"I managed a team of engineers for Lyft\'s Central Infrastructure organization focusing on improving software quality, test automation and developer productivity for various lines of businesses. I managed a team of engineers for Lyft\'s Central Infrastructure organization focusing on improving software quality, test automation and developer productivity for various lines of businesses.","duration":"Jun 2020 Dec 2020 7 months","duration_short":"7 months","end_date":"Dec 2020","start_date":"Jun 2020","subtitle":"Lyft","title":"Engineering Manager"}],"url":"https://www.linkedin.com/company/lyft"},{"company":"Amazon","company_id":"amazon","location":null,"positions":[{"description":"I manage a team of 10 engineers responsible for high quality software releases reaching 150+ million Prime customers across 18 countries. We build scalable Test Automation frameworks to validate our technology stacks through API level automation, work-flow/selenium based automation and static analysis tooling. My team is responsible for moving services to continuous deployment and adding automated workflows to improve release speed and quality. We define operational excellence goals for various feature development teams in the organization and work with them to implement best practices, processes thereby improving developer productivity and reduce operational load.","duration":"Jan 2017 Jun 2020 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2020","start_date":"Jan 2017","subtitle":"Amazon","title":"Engineering Manager - Quality & Operational Excellence, Amazon Prime"},{"description":"I managed a team of 6 engineers and owned quality for Amazon videos releases on Internet connected streaming devices. My team build test automation, defined test strategy for a range of devices and services which delivered video on demand to millions of customers. We built in-house tools to automate functional user journeys, API functionalities and client side performance testing. We also worked closely with Amazon’s OEM partners to define and enforce device certification standards.","duration":"Jan 2014 Dec 2016 3 years","duration_short":"3 years","end_date":"Dec 2016","start_date":"Jan 2014","subtitle":"Amazon","title":"Engineering Manager - Quality, Amazon Videos"},{"description":"I built Test automation, defined test strategy for a number of Amazon digital media releases. Some highlights amongst these releases were – the original kindle fire launch, integrating gifting capability on our ordering and charging pipelines, launching the free video streaming benefit on the Prime program and launching the iOS app for Amazon videos. Applied various software testing techniques such as equivalence class partitioning, boundary value analysis and static analysis to improve test efficiency. I actively contributed to hiring to build the team and mentored other employees for their career development.","duration":"Oct 2012 Dec 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2013","start_date":"Oct 2012","subtitle":"Amazon","title":"Quality Assurance Engineer II, Amazon Videos"},{"description":"Working for Amazon.com’s Video On Demand- a movie rental and download service.Quality Assurance using Manual & Automation testing of a Web Storefront.Created Automation framework for doing regression tests on releases.Experience in testing New Generation devices like- Internet TVs, Blu-Ray Players, Streaming & Download devices.","duration":"Feb 2010 Sep 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2012","start_date":"Feb 2010","subtitle":"Amazon.com","title":"Quality Assurance Engineer, Amazon Digital media"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Infosys","company_id":"infosys","location":"","positions":[{"description":"I built a Test framework to automate the workflows for a banking product called Finacle Treasury used by traders. Implemented page object models and a library of helper functions which automated 80% of the manual test cases. I built a Test framework to automate the workflows for a banking product called Finacle Treasury used by traders. Implemented page object models and a library of helper functions which automated 80% of the manual test cases.","duration":"Jul 2007 Jan 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2010","start_date":"Jul 2007","subtitle":"Infosys","title":"Software Engineer, Finacle Universal Banking Solutions"}],"url":"https://www.linkedin.com/company/infosys"}]', '["Kiran \\"KK\\" Koundinya “Having worked with Ankur for close to 5 years, it\'s only fair to say Ankur is a very professional engineer , manager and a mentor. Amongst numerous during overwhelming launches and other deliverables I have shared space with him, I found him to be super organized and helps the team achieve the results without the pressure trickling down. His calmness is one of best managerial traits I have found.”","Ravi Viswanathan “I worked with Ankur at Prime. Ankur moved from Amazon video team to Prime to take on Prime Acquisitions Quality Engineering. He quickly formed the team to get it off the ground in no time. He set up clear vision with no guidance and made the Acquisition Quality Engineering team big identity and success. He heavily invests on people and back them if he believes in them. It is impressive to see the lengths he go to develop people and effort he puts in them and it inspired me in ways. Also he pushed for innovation with tooling and thirst for efficiency. Overall, he is a solid engineering leader who has strong backbone and earns trust among his peer. He is well respected. I wish him all the best and any team would glad to have him. ”"]'] User: ["Christine O'Brien", 'Senior executive with in depth experience in the technology arena managing application development, infrastructure, finance, HR, outsourcing, risk & compliance, vendor & contracts management expertise.Specialties: OutsourcingFinanceTechnologyVendor ManagementContracts', 'Retired', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Retired","title":"Retired"}],"url":""},{"company":"ACE Group","company_id":"chubb","location":"","positions":[{"description":"Responsible for IT Security & Compliance, IT Risk Management, Application Outsourcing, Vendor Management, Contracts, IT Finance. Responsible for IT Security & Compliance, IT Risk Management, Application Outsourcing, Vendor Management, Contracts, IT Finance.","duration":"2009 Jun 2015 6 years","duration_short":"6 years","end_date":"Jun 2015","start_date":"2009","subtitle":"ACE Group","title":"Executive Vice President, Information Technology Chief Administrative Officer"}],"url":"https://www.linkedin.com/company/chubb"},{"company":"BNY Mellon","company_id":"bny-mellon","location":"","positions":[{"description":"Responsible for Service Level Management, Application Outsourcing, Employee Engagement, Program Management Office, Financial Relationship Management. Responsible for Service Level Management, Application Outsourcing, Employee Engagement, Program Management Office, Financial Relationship Management.","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"BNY Mellon","title":"Senior Vice President, Information Technology Chief Administrative Officer"}],"url":"https://www.linkedin.com/company/bny-mellon"},{"company":"Mellon Financial","company_id":"mellon-financial","location":"","positions":[{"description":"Responsible for Application Outsourcing, Employee Engagment, Program Office, Technology Strategy, Merger & Acquisition Activity. Responsible for Application Outsourcing, Employee Engagment, Program Office, Technology Strategy, Merger & Acquisition Activity.","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Mellon Financial","title":"Senior Vice President, Technology Chief of Staff"}],"url":"https://www.linkedin.com/company/mellon-financial"}]', '["John Weber “One of Chris’s responsibilities in her role at ACE Insurance is overseeing ACE’s Strategic Vendor partner programs. In this capacity, Chris is one of the best I have had the opportunity to work with. She is tough, but fair. She has high expectations for her Strategic Vendor partners and will clearly communicate when a partner is and is not meeting those expectations. In the instances where a partner is meeting expectations, she acknowledges what is working. In those instances where a partner has not met her expectations (very rare for my company, of course) she is very open to realistic logical reasons as to why as long as there are actionable plans to rectify.”","William Hurd “Christine transformed a broken, poor performing Finance/Budget Planning/Contract and Vendor Management organization into a world class, high performing operation. Her efforts have been recognized by ACE Executive Management as instrumental in the maturing of the Global Systems organization. As CIO of a $10b division of ACE often reach out to Chris for guidance and advice. She is respected by her peer’s and staff and consider one of the critical “change agents” at ACE.”"]']### Assistant: The agent's job is to lead the product quality engineering function at Upstart, and today, the agent is reaching out to the user because they need to discuss potential collaboration in improving software quality and test automation for Upstart's products.
### Human: Agent: ['Adam Javan', 'Generalist entrepreneur, with experience in engineering, operation, finance, and strategy and business development, across diverse industries. High performing, visionary, strategic leader with international experience. Master’s degrees in Chemical Engineering and Business Administration from top universities. • Personal ambition: - Passionate to contribute to build a better world • Demonstrated skills: - Formulating winning strategies in complex and dynamic markets - Negotiating complex deals - Establishing business processes which deliver sustainable outstanding results - Building and launching new products and businesses - Solving problems by seeing the problems differently - Turning around non-performing teams • Strong achievements: - Conceptualized and launched a disruptive technology platform in industrial biotech with tremendous commercial potential - Formulated and negotiated win-win, multi-million dollar deals with small and large companies • Unique combination of skills: - Financial modeling and analysis - Scenario analysis - Creative thinking and problem solving - Negotiation - Broad and deep scientific and technical knowledge - Capacity to learn quickly • Key characteristics: - Entrepreneur - Visionary - Strategic thinker - Effective communicator - Decisive decision-maker - Passionate, fair, rational, and pragmatic leader - Willing to challenge status quo and what are perceived to be true to unlock exceptional value • Diverse industries: chemicals, CPG, retail, biotech (industrial, agricultural, nutrition, health, and renewable chemicals and energy)', 'Strategic leader, serial entrepreneur', 'Innventure', '[{"company":"Innventure","company_id":"innventure","industry":"Venture Capital and Private Equity Principals","location":"Raleigh-Durham-Chapel Hill Area","positions":[{"description":"","duration":"Mar 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Innventure","title":"Serial CXO"}],"url":"https://www.linkedin.com/company/innventure"},{"company":"GutMind","company_id":"gutmind","location":"Raleigh-Durham-Chapel Hill Area","positions":[{"description":"","duration":"Feb 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Feb 2022","subtitle":"GutMind","title":"Founder"}],"url":"https://www.linkedin.com/company/gutmind"},{"company":"Benson Hill","company_id":"bensonhill","location":null,"positions":[{"description":"","duration":"Mar 2021 Jan 2022 11 months","duration_short":"11 months","end_date":"Jan 2022","start_date":"Mar 2021","subtitle":"Benson Hill","title":"Chief Strategy Officer"},{"description":"","duration":"Oct 2019 Mar 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2021","start_date":"Oct 2019","subtitle":"Benson Hill","title":"EVP, Strategy and Business Development"},{"description":"","duration":"Oct 2018 Oct 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2019","start_date":"Oct 2018","subtitle":"Benson Hill","title":"VP, Strategy and Innovation"},{"description":"","duration":"Jan 2018 Oct 2018 10 months","duration_short":"10 months","end_date":"Oct 2018","start_date":"Jan 2018","subtitle":"Benson Hill","title":"VP, Business Analytics and Innovation"}],"url":"https://www.linkedin.com/company/bensonhill"},{"company":"Lesaffre Advanced Fermentation Technologies (Leaf Technologies)","company_id":"lesaffre","location":"","positions":[{"description":"","duration":"Apr 2014 Oct 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Oct 2017","start_date":"Apr 2014","subtitle":"Lesaffre Advanced Fermentation Technologies (Leaf Technologies)","title":"Strategy and Business Development Director"}],"url":"https://www.linkedin.com/company/lesaffre"},{"company":"Intrexon Corporation","company_id":"intrexon-corporation","location":"","positions":[{"description":"","duration":"2010 2014 4 years","duration_short":"4 years","end_date":"2014","start_date":"2010","subtitle":"Intrexon Corporation","title":"Vice President, Business Analytics and Strategy"}],"url":"https://www.linkedin.com/company/intrexon-corporation"},{"company":"Gardenia Ventures","company_id":"gardenia-ventures-llc","location":"","positions":[{"description":"","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Gardenia Ventures","title":"Co-Founder, Managing Director"}],"url":"https://www.linkedin.com/company/gardenia-ventures-llc"},{"company":"PetroAlgae","company_id":"petroalgae","location":"","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"PetroAlgae","title":"Vice President, Analytics and Strategy"}],"url":"https://www.linkedin.com/company/petroalgae"},{"company":"Lowe\'s Home Improvement","company_id":"lowe%27s-home-improvement","location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Lowe\'s Home Improvement","title":"Finance Manager, Marketing"}],"url":"https://www.linkedin.com/company/lowe%27s-home-improvement"},{"company":"Procter & Gamble","company_id":"procter-and-gamble","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Procter & Gamble","title":"Finance Manager, Supply Chain"}],"url":"https://www.linkedin.com/company/procter-and-gamble"},{"company":"Dow Corning","company_id":"dow-performance-silicones","location":"","positions":[{"description":"","duration":"1995 2005 10 years","duration_short":"10 years","end_date":"2005","start_date":"1995","subtitle":"Dow Corning","title":"Multiple"}],"url":"https://www.linkedin.com/company/dow-performance-silicones"}]', '["Celine Schiff-Deb “Adam was exactly the manager I wanted: a very bright and strategic mind combined with structure and strong analytic skills. Adam is able to clearly articulate complex problems and to guide his teammates and direct reports to rapidly develop solid and action-oriented recommendations. His high exigency for quality does not prevent him from giving a lot of freedom to his team. I really enjoyed his regular and constructive feedback over our 3 years of collaboration: it has been paramount to my professional development. I wish many more will have the opportunity to work with Adam in the future to contribute to the success of their company.”","Grace Colón “Adam has a rare and very valuable combination of technical and business acumen that places him at the top of strategy professionals with whom I’ve had the opportunity of working. His top-tier chemical engineering, modeling and business training as well as his varied set of roles across a wide spectrum of applications and industries places him in a unique position to quickly evaluate opportunities, develop a convincing business case, and effectively communicate conclusions and recommendations. Adam is also a very passionate, thoughtful and engaging colleague, with a sharp sense of humor that makes him fun to be around. He is well positioned to rapidly add value to any team lucky enough to work with him.”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to provide strategic guidance and business development support. Today, the agent is reaching out to the user because they need assistance with optimizing their digital marketing strategies and lead generation efforts.
### Human: Agent: ['Geoff Gloak', '• Communications professional with a 20-year record of transforming department communications• Customer-focused leader with expertise in media relations, communications and community relations', 'Communications Leader at NYS Tax Department', 'New York State Department of Taxation and Finance', '[{"company":"New York State Department of Taxation and Finance","company_id":null,"location":null,"positions":[{"description":"","duration":"Sep 2016 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Sep 2016","subtitle":"New York State Department of Taxation and Finance","title":"Manager of Communications and Outreach, Office of Real Property Tax Services"},{"description":"• Promoted to lead spokesperson for 5,000-employee tax department, while continuing to direct public relations campaigns and property tax communications• Transformed agency public relations from reactive to proactive, including social media and multi-media• Manage relationships with state and national media outlets, including New York Times, Wall Street Journal and Thomson Reuters, as well as 200 television/radio/print outlets• Advise agency leadership on all facets of external and internal communications• Develop and implement department public relations plan, while managing various creative team projects• Oversaw implementation of “soft letter” pilot to 2,000 taxpayers, resulting in 3% increase in collections","duration":"Apr 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Apr 2012","subtitle":"New York State Department of Taxation and Finance","title":"Director of Public Information"},{"description":"• Selected to lead promotional campaigns for new Office of Communications of Public Affairs, while continuing to lead property tax communications.• Developed and managed multiple communication plans resulting in state and national media placements; advised state leadership on media and communications strategy.","duration":"Aug 2011 Apr 2012 9 months","duration_short":"9 months","end_date":"Apr 2012","start_date":"Aug 2011","subtitle":"New York State Department of Taxation and Finance","title":"Director of Public Relations Campaigns"}],"url":""},{"company":"Political Campaigns of Town, State and Congressional Candidates","company_id":null,"location":"Albany, New York Area","positions":[{"description":"• Provide campaign outreach, communications support and volunteer coordination• Develop communication plans, campaign/fundraising materials and web content","duration":"Sep 1994 Nov 2015 21 years 3 months","duration_short":"21 years 3 months","end_date":"Nov 2015","start_date":"Sep 1994","subtitle":"Political Campaigns of Town, State and Congressional Candidates","title":"Communications Strategist and Grassroots Organizer"}],"url":""},{"company":"Institute of Core Energetics","company_id":"institute-of-core-energetics","location":"Litchfield, CT","positions":[{"description":"• Achieved 5-year certification as a bodywork practitioner/teacher• Initiated peer processing program for more than 100 alumni of the Institute of Core Energetics","duration":"Sep 2005 Jun 2012 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jun 2012","start_date":"Sep 2005","subtitle":"Institute of Core Energetics","title":"Core Energetics Facilitator"}],"url":"https://www.linkedin.com/company/institute-of-core-energetics"},{"company":"New York State Office of Real Property Services","company_id":null,"location":"","positions":[{"description":"• Promoted to direct communications for 400-person property tax department • Served as lead agency spokesperson under the administrations of three succeeding governors• Transformed four-person office into comprehensive “one-stop digital communications shop” • Established web-based communications strategy, including monthly newsletter, for 3,000 local officials • Authored more than 35 publications, including series of public relations guides for 1,000 local assessors• Directed communications for new exemption providing 2.3 million homeowners with $3 billion in savings• Developed media/outreach strategy for program that resulted in 300% increase in fair assessments• Selected for Governmental Achievement Award by Association of County Property Tax Directors, as well as numerous Management/Confidential Merit Awards for outstanding performance • Recruited for multiple special projects while continuing to lead property tax communications: - Communications Director - Governor’s Commission on Property Tax Relief - Publications Specialist - State Commission on Local Government Efficiency/Effectiveness - Communications Strategist - New York State Task Force on Local Government Reform","duration":"Aug 2000 Aug 2011 11 years 1 month","duration_short":"11 years 1 month","end_date":"Aug 2011","start_date":"Aug 2000","subtitle":"New York State Office of Real Property Services","title":"Director of Public Information"}],"url":""},{"company":"Self-employed","company_id":null,"location":"Albany, New York Area","positions":[{"description":"","duration":"Jan 2006 Oct 2009 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2009","start_date":"Jan 2006","subtitle":"Self-employed","title":"Kripalu Yoga Teacher"}],"url":""},{"company":"Town of Waterford Conservation Commission","company_id":null,"location":"","positions":[{"description":"• Appointed to lead commission and advise Town Board on environmental/recreation issues","duration":"Sep 1994 Oct 2001 7 years 2 months","duration_short":"7 years 2 months","end_date":"Oct 2001","start_date":"Sep 1994","subtitle":"Town of Waterford Conservation Commission","title":"Chairman"}],"url":""},{"company":"Village of Waterford, New York","company_id":null,"location":"","positions":[{"description":"• Elected member of village board for the oldest incorporated village in the United States• Responsible for village finances and environmental issues• Selected as liaison to Town Board to facilitate communications between governing bodies","duration":"Apr 1996 Apr 1998 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 1998","start_date":"Apr 1996","subtitle":"Village of Waterford, New York","title":"Village Trustee"}],"url":""}]', '["“Geoff is diligent, hardworking, and team-oriented. As a public information officer he has displayed significant talent in finding unique, creative, and effective ways to deliver crucial information and messages, and to help persuade audiences. Perhaps most importantly, Geoff is proactive. On many occassions he came to me with ideas for initiatives (along with plans to execute the ideas) that he believed would help the organization even though no one asked him to undertake the additional work. I would highly recommend Geoff to anyone looking for a skilled, talented and experienced public information officer.”","“Geoff is a true self starter with a great eye for detail. He understands complex public policy issues and has an impressive ability to explain issues in a simple and understandable manner. He is hard working, organized and always timely with work product.”"]'] User: ['Julie Stenz', 'Experienced Sales and Marketing professional with diverse client experience, from Fortune 100 brands to smaller franchise organizations and individual small business owners. Expertise in Media Strategy, Sales Marketing and Business Development, Advertising and Integrated Communications Planning.', 'Experienced Sales & Marketing Consultant', 'Self-Employed', '[{"company":"Self-Employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Oct 2017","subtitle":"Self-Employed","title":"Consultant (Sales & Marketing)"}],"url":""},{"company":"UCBC Trumbull","company_id":null,"location":"Trumbull, CT","positions":[{"description":"","duration":"Oct 2015 Oct 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2017","start_date":"Oct 2015","subtitle":"UCBC Trumbull","title":"Owner/Operator"}],"url":""},{"company":"WWE","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2012 Oct 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Oct 2015","start_date":"Feb 2012","subtitle":"WWE","title":"Sr. Director, Partnership Marketing"}],"url":""},{"company":"World Wrestling Entertainment","company_id":"world-wrestling-entertainment","location":"","positions":[{"description":"","duration":"Sep 2010 Feb 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2012","start_date":"Sep 2010","subtitle":"World Wrestling Entertainment","title":"Director, Partnership Marketing"}],"url":"https://www.linkedin.com/company/world-wrestling-entertainment"},{"company":"North Castle","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2002 Dec 2008 6 years 2 months","duration_short":"6 years 2 months","end_date":"Dec 2008","start_date":"Nov 2002","subtitle":"North Castle","title":"V.P., Media Planning Director"}],"url":""},{"company":"O\'Leary and Partners","company_id":"o%27leary-and-partners","location":"","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"O\'Leary and Partners","title":"Media Supervisor"}],"url":"https://www.linkedin.com/company/o%27leary-and-partners"},{"company":"Young & Rubicam","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"Young & Rubicam","title":"Senior Media Planner"}],"url":""}]', '["Clif McFeely “Julie\'s strategic smarts and knowledge across all forms of media put her on a par with the very best of the media professionals I have been lucky enough to work with over the years. Her creativity, resourcefulness and optimistic persistence put her well past most of her peers. She is a pleasure to work with!”","Steve O\'Leary “Julie, Is truly an amazing person and former employee. We worked together when she was going media planning for our agency. She is also a great account type person and presenter. She can do anything. If you are looking for someone to help you grow your company. Julie is a person you should talk to. Steve”"]']### Assistant: The agent's job is to lead communications and outreach for a government department. Today, the agent is reaching out to the user because they need assistance in developing a media strategy for a new public initiative.
### Human: Agent: ['Naveen Bhatia', "Highly experienced, 25+ year ICT veteran with executive management experience across national and international markets, complemented by a strong analytical and technical background. Extensive experience in building high-performance global teams with cross-functional expertise spanning multiple discipline's across organizational levels and functional areas. Data-driven philomath with hands-on Operational and Systems expertise in engineering, program management and deployment of large-scale mutli-million dollar complex programs in the telco domain. Transformation leader, with a focus on rethinking and rebuilding Quote to Cash processes for the digital age by combining the speed of design thinking with the scale and accuracy of data analytics to provide actionable insights to grow your businesses and improve bottom lines. Bringing p\u200beople, processes, and insights together with new ideas, design, technology, and talent to work behind the scenes to make it look effortless for clients. Passionate about connecting the dots and deriving last mile intelligence in the Big Data world through the application of Data Science (Machine Learning and Artificial Intelligence) to drive businesses forward.", 'Entrepreneur \| Investor \| Advisor \| Industry 4.0 & Web 3.0 Enthusiast', 'East West Venture Capital Partners LLC', '[{"company":"East West Venture Capital Partners LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2022 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2022","subtitle":"East West Venture Capital Partners LLC","title":"Managing Partner"}],"url":""},{"company":"Nimbus Solutions LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"Nimbus Solutions LLC","title":"President"}],"url":""},{"company":"Blue Lagoon Properties LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2021","subtitle":"Blue Lagoon Properties LLC","title":"Owner"}],"url":""},{"company":"KGPCo","company_id":"kgpco","location":"","positions":[{"description":"","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"KGPCo","title":"Vice President, Transformation Management Office"}],"url":"https://www.linkedin.com/company/kgpco"},{"company":"Nexius Solutions Inc.","company_id":"nexius","location":"","positions":[{"description":"","duration":"2008 2015 7 years","duration_short":"7 years","end_date":"2015","start_date":"2008","subtitle":"Nexius Solutions Inc.","title":"Vice President, Integrated Network Solutions"}],"url":"https://www.linkedin.com/company/nexius"},{"company":"LCC International","company_id":"lcc","location":"","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"LCC International","title":"Senior Manager, Engineering Services"}],"url":"https://www.linkedin.com/company/lcc"},{"company":"Wireless Facilities Inc","company_id":"wfi","location":"","positions":[{"description":"","duration":"1999 2007 8 years","duration_short":"8 years","end_date":"2007","start_date":"1999","subtitle":"Wireless Facilities Inc","title":"Project Manager, Engineering Services"}],"url":"https://www.linkedin.com/company/wfi"},{"company":"Qualcomm","company_id":"qualcomm","location":"","positions":[{"description":"","duration":"1994 1999 5 years","duration_short":"5 years","end_date":"1999","start_date":"1994","subtitle":"Qualcomm","title":"Program Manager, Program Management Office"}],"url":"https://www.linkedin.com/company/qualcomm"}]', '["Smita Vikram “He is a perfectionist who never gives up!! It’s definitely a pleasure to work with him :). Comprehensive technical knowledge and passion he possess with the wireless industry creates a major influence with individuals who work with him. Every perspective he provides always is in the optimistic direction. As my manager he has always been there, guided me on various accepts of the industry and have learnt a lot from him and would protect his team. Always keeps the team spirits in a very positive level, no matter how tough the situation would come across. I am honored to put forward my recommendations for Naveen.”","Joe Baeumel “Naveen is a very talented operations leader. He brings a unique balance of excellent program financial performance and innovative delivery methodologies to any organization he is a part of. Naveen has been successful managing many facets of the engineering consulting business often taking on new programs with complex problems to solve. He is a very dedicated and hard working individual, always accessible to his clients, team, and peers, enabling the foundation of a long term relationship built upon trust and his ability to execute. I see much success in the future for Naveen.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage high-profile events and client relationships, and today, the agent is reaching out to the user because they need assistance in planning a large-scale conference for a healthcare organization.
### Human: Agent: ['Michael Rosenfeld', 'Talent Strategy is a professional search firm specializing in the Banking, Engineering and Accounting & Finance industries.No one knows more about aligning top talent and organizational strategies than Talent Strategy. Having direct work experience in our industries, and over 50 years of combined professional search and recruiting experience, our recruiters are experts in their arena.It is our commitment to partner with the best and the brightest, not only the most readily available candidates on the market. Our expertise and knowledge in each industry allows us to be an effective partner, and our clients continually choose Talent Strategy because of the outstanding caliber of candidates we recruit on their behalf.', 'Director of Sales & Recruiting at Talent Strategy', 'Talent Strategy', '[{"company":"Talent Strategy","company_id":"talent-strategy","industry":"Staffing and Recruiting","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Talent Strategy","title":"Director of Sales & Recruiting"}],"url":"https://www.linkedin.com/company/talent-strategy"},{"company":"Robert Half Management Resources","company_id":"robert-half-international","location":"Grand Rapids, Mi","positions":[{"description":"","duration":"Mar 2018 Feb 2020 2 years","duration_short":"2 years","end_date":"Feb 2020","start_date":"Mar 2018","subtitle":"Robert Half Management Resources","title":"Resource Manager/ Client Service Director"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Quality Placement Authority","company_id":"quality-placement-authority-a-wji-industries-co-","location":"Greater Chicago Area","positions":[{"description":"","duration":"Feb 2016 Jun 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2017","start_date":"Feb 2016","subtitle":"Quality Placement Authority","title":"Senior Director"}],"url":"https://www.linkedin.com/company/quality-placement-authority-a-wji-industries-co-"},{"company":"Brilliant Financial Staffing","company_id":"brilliant-staffing","location":"Chicago, IL","positions":[{"description":"","duration":"Jun 2014 Jan 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2016","start_date":"Jun 2014","subtitle":"Brilliant Financial Staffing","title":"Senior Manager of Business Development"}],"url":"https://www.linkedin.com/company/brilliant-staffing"},{"company":"LatPro","company_id":"latpro","location":"","positions":[{"description":"","duration":"Feb 2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"Feb 2011","subtitle":"LatPro","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/latpro"},{"company":"O.C.TANNER RECOGNITION CO","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2007 Nov 2010 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2010","start_date":"Mar 2007","subtitle":"O.C.TANNER RECOGNITION CO","title":"Sales Manager"}],"url":""},{"company":"Genesys Conferencing","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2004 Dec 2007 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 2007","start_date":"Feb 2004","subtitle":"Genesys Conferencing","title":"Inside Sales / Account Manager"}],"url":""}]', '["Tyler Saylor “I had the pleasure of working with Michael while searching for my next opportunity in 2020. Michael was seamless through the process, providing constant feedback and updates, while showing the highest degree of professionalism. It was fantastic working with Michael while navigating the day to day activities that come with searching for that next big opportunity. ”","Sylvia Farmand “First off... BEST recruiter ever! Michael helped me get an opportunity that paid off big time. I wasn’t even looking for anything, but I am SO glad he reached out and I made the move. He guided me, supported me, and followed up every step of the way. If you get a call from him, don’t waste the opportunity! ”"]'] User: ['Adam Hewitt', 'A well qualified, experienced, and educated person with genuine knowledge about precise financial business administration and effective management of human resources will lend invaluable professionalism to a finance management position. Specialties: analysis, budgeting, business intelligence, customer service, english, finance, financial, financial analysis, forecasting, functional, leadership, microsoft excel, microsoft powerpoint, microsoft word, microstrategy, modeling, oracle, presentation skills, process engineering, profit, research, sales, sales forecasting, spanish, strategic, strategic planning, digital marketplace, e-commerce finance', 'Finance Manager - 3rd Party Physical Store - Go to Market at Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Amazon","title":"Finance Manager - 3rd Party Physical Store - Go to Market"},{"description":"","duration":"Dec 2018 Jun 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2020","start_date":"Dec 2018","subtitle":"Amazon","title":"Finance Manager - Shipping & Delivery Support"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Amazon","title":"Finance Manager - Twitch"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"Finance controller to 70 person team, inclusive of sales, audit, risk, strategy, product management, operations and ITResponsible for monthly pipeline, quarterly forecasting, and annual budget/ quota setting by country/ seller/ segment for revenue of ~ $4 billionDirectly supported cross functional team that led to 53% YoY growth in revenue Extensively traveled internationally/ domestically to present various finance topics to groups ranging from 15 to 150+Directly support the Mid Year Review Presentation given to the COO of Microsoft including cloud metrics, multi year trends on revenue growth and strategic investments Utilizing PowerPivot and PowerBI, responsible for development, maintenance and presentation of various KPIs as well as advocacy of PowerBI utilizationAd hoc analysis, such as financial viability/ requirements of international expansion, new products and increased cloud adoption impact Mentored Finance Rotational AnalystsPart of the Extended Leadership Team Lead IC for finance team; interim manager","duration":"Jul 2014 Jan 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2018","start_date":"Jul 2014","subtitle":"Microsoft","title":"Senior Finance Manager - World Wide Business Controller MSFT Financing"},{"description":"Lead finance manager for the Xbox LIVE Marketplace business which is the multi-billion dollar Xbox store for all digital content (full games, DLC, video)Directly supported a 40 person business team that spans the globe, as well as supporting the internationally based sales force for Xbox StoreDeep dive analytics on SKU level data to understand customer demand trends, portfolio management and PxQ margin impact Create, model, and present annual operating plans, quarterly forecasts, and multi-year strategic plans to senior leaders within MSFT Xbox TeamDevelop detailed finance models to support multi-billion business decisions on pricing, content rights acquisition, 3rd party publishing, developer royalty agreements and new sources of revenueLead monthly close process for Marketplace that includes royalty sign-off, revenue driver analysis, variance explanation and presentation creation and delivery","duration":"Nov 2011 Jun 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jun 2014","start_date":"Nov 2011","subtitle":"Microsoft","title":"Senior Finance Manager - Xbox LIVE"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Starbucks","company_id":"starbucks","location":null,"positions":[{"description":"Lead the finance function for the US Packaged Coffee business which represents over$500 million in systems salesAct as the lead finance contact and liaison to the packaged coffee partner, Kraft Foods,including all financial interactions and projectsModeled the business case for terminating the relationship with Kraft and taking thebusiness direct to the retailerCreate, model and present annual operating plans, forecasts, and strategic investments forvarious CPG platforms to senior leaders within StarbucksProvide finance leadership to project teams considering acquisitions, partnerships and/ortermination of partnerships within the CPG areaMentored new finance partners","duration":"Dec 2009 Nov 2011 2 years","duration_short":"2 years","end_date":"Nov 2011","start_date":"Dec 2009","subtitle":"Starbucks","title":"Business Analysis Manager - CPG"},{"description":"Provided financial support to the US business unit, which represented over $8 billion in annual sales, through rigorous analysisLed the 3 year US Strategic Plan including analysis, modeling and presentationCreated presentations for senior leadership, including board of director presentations around annual operating plans, long term strategic plans, and quarterly forecastsProvided senior leaders with monthly summaries of the financial performance of G&A (+$85 million), Plan B savings (+$25 million)Created process improvement around supply expense related to projects and initiatives rolling out to the stores that was forecasted to save $25 million annuallyAnalyzed store level information on labor efficiency versus the number of transactions to facilitate operational improvements to improve labor expenseProvided financial support (analysis, budgeting, and forecasting) for the Total G&A budget, which exceeded $85 million and included over 200 employeesResearched, analyzed, and presented a marketing program to enhance drive thru sales opportunities forecasted to drive $75 million in revenueLed a cross functional group of finance managers in a bi weekly meeting including presentations from senior leaders in the company","duration":"Aug 2008 Dec 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2009","start_date":"Aug 2008","subtitle":"Starbucks","title":"Finance Project Manager - US"},{"description":"Worked with various teams to create, research, and present annual budgets, forecasts, and strategy plans for a $1 billion businessMentored new finance partners as well as cross functional team members on financial analysis, terms, and conceptsCreated, researched, and published several standard monthly and weekly reports that have cross-functional distribution lists including several senior leaders of the companyPerformed product level analysis of potential revenue lines and new vendorsResearched and presented monthly analysis of the category P&L to highlight successes and opportunitiesProvided store level and regional analysis of SKU level sales and profit to drive discussions on menu mix strategy","duration":"Mar 2007 Aug 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2008","start_date":"Mar 2007","subtitle":"Starbucks","title":"Senior Financial Analyst"},{"description":"Supported the Warming program, which represented over $100 million in top line revenuePartnered with cross functional teams in the creation and presentation of capital requests ranging from $7 thousand to $54 millionWorked with the category leadership to develop market roll-out plans including store counts, store selection, and launch details including marketing and trainingProvided product analysis including profitability studies and sales forecastingPerformed store level analysis of sales trends and expense rations to determine the best course of action","duration":"Apr 2006 Mar 2007 1 year","duration_short":"1 year","end_date":"Mar 2007","start_date":"Apr 2006","subtitle":"Starbucks","title":"Financial Analyst"},{"description":"Supported store operations","duration":"Aug 2003 Apr 2006 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2006","start_date":"Aug 2003","subtitle":"Starbucks","title":"Operations"}],"url":"https://www.linkedin.com/company/starbucks"}]', '["Ross Simon “Partnership strikes ! I have worked with many finance & business controllers over the years however none stand out like Adam. Adam is masterful at pulling together data sets and presenting them in meaningful ways to whichever stakeholders he is addressing at the time. I have witnessed Adam presenting to a myriad personnel across the company and each time he is able to make it insightful, interesting and in his own personal style, enjoyable. I was able to develop impactful strategies on the back of the insights Adam would proactively and regularly provide and his best in class cross functional support was truly impactful to not only our region however to the greater business. Part of Adam\'s cadence is to present detailed and analytical update as to business performance to country CFO\'s in each region. I would regularly receive glowing feedback from this audience as to how insightful and enjoyable they found Adam\'s updates and interactions to be. A true business partner and technology evangelist and am looking forward to working more with Adam in the coming years. Thank You Adam for all that you do, inspirational.”","Linda Michaels - PHR, SHRM-CP “Adam was an amazing restaurant operator who knew the business well. He has an incredible ability to resolve any customer issue and the customer goes away satisfied. His restaurant was among the best as far as P&L and employee turnover. Any company is lucky to have him on board!”"]']### Assistant: The agent's job is to provide top talent and organizational strategies in the banking, engineering, and accounting & finance industries. Today, the user is reaching out to the agent because they need assistance in finding a finance management position that requires precise financial business administration and effective management of human resources.
### Human: Agent: ['Prudence Pratt', "I'm a recent graduate from Oral Roberts University with a Bachelor of Arts in Communications and a minor in Graphic Design. I am a skilled communicator, personable, and creative. With my experience in customer service and leadership, administration, and graphic design I am prepared to succeed in my future goals. I strive to be a valuable asset in the workplace and successful in my professional career.", 'Teller at Arvest Bank', 'Arvest Bank', '[{"company":"Arvest Bank","company_id":"arvest-bank","industry":"Banking","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Arvest Bank","title":"Teller"}],"url":"https://www.linkedin.com/company/arvest-bank"},{"company":"Oral Roberts University","company_id":"oral-roberts-university","location":null,"positions":[{"description":"I represent the student body with a team of Student Ambassadors. I lead campus and class tours. I also direct prospective undergrad and grad students during Quest Leadership Weekends.","duration":"Aug 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2019","subtitle":"Oral Roberts University","title":"Student Ambassador"},{"description":"I led, supported, and served 5 Chaplains over five freshman wings with 25-35 girls on each wing. Host weekly meetings with the Chaplains to develop unity and community. I also participate in other administrative events at Oral Robert University.","duration":"Aug 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2019","subtitle":"Oral Roberts University","title":"Head Chaplain"}],"url":"https://www.linkedin.com/company/oral-roberts-university"},{"company":"The Opportunity Project","company_id":"the-opportunity-project","location":"Tulsa, Oklahoma Area","positions":[{"description":"I observed government funded middle and high school clubs to create solutions forefficiency. Assisted club organizer and club teacher with tasks. Performed office andadministrative duties.","duration":"Feb 2020 Mar 2020 2 months","duration_short":"2 months","end_date":"Mar 2020","start_date":"Feb 2020","subtitle":"The Opportunity Project","title":"Student Intern"}],"url":"https://www.linkedin.com/company/the-opportunity-project"},{"company":"Oral Roberts University","company_id":"oral-roberts-university","location":null,"positions":[{"description":"I co-led a wing of 25 women with Residential Advisor. I supported social, spiritual, and emotional health and growth. I also communicated university policy and campus news and organized monthly wing functions as well as weekly individual meetings with the residents.","duration":"Jan 2018 May 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2019","start_date":"Jan 2018","subtitle":"Oral Roberts University","title":"Chaplain"},{"description":"I directed weekenders, once a semester, in team building activities for a weekend. Answered Questions about the university and created a positive, memorable experience for weekenders. I worked as a Director for College Weekend at Oral Roberts University for 3 weekends in 3 separate semesters which were March 2018, November 2018, and March 2019.","duration":"Nov 2018 Mar 2019 5 months","duration_short":"5 months","end_date":"Mar 2019","start_date":"Nov 2018","subtitle":"Oral Roberts University","title":"Director"}],"url":"https://www.linkedin.com/company/oral-roberts-university"},{"company":"Christ the Redeemer ECC","company_id":null,"location":"Tulsa, Oklahoma","positions":[{"description":"Christ the Redeemer Early Child Center is Day Care for children 2 months-4 years old. At ECC I had a number of different responsibilities. I provided children with a positive, safe learning environment. I prepared adequate meals for the children. I kept the classroom clean and organized. I also monitored indoor and outside activities.","duration":"Feb 2018 Mar 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2019","start_date":"Feb 2018","subtitle":"Christ the Redeemer ECC","title":"Child Care Provider"}],"url":""},{"company":"Walmart","company_id":"walmart","location":"David Glass Technology Center, Bentonville, AR 72712","positions":[{"description":"During my internship at Walmart, I worked with a team of about 25 others. The team provided technical service for with the information, I collected information and determined a software diagnosis. I directed stores associates through troubleshooting for their registers and store network. I also analyzed vendor documents.","duration":"Aug 2015 Jun 2016 11 months","duration_short":"11 months","end_date":"Jun 2016","start_date":"Aug 2015","subtitle":"Walmart","title":"ISD- Field Agent"}],"url":"https://www.linkedin.com/company/walmart"}]', '["“She is very nice and has great people skills. She knows how to talk to people and she is always tying to get the job done to the best of her ability. ”","“Prudence works really hard when in groups and by herself. She always produces excellent work and is very responsible.”"]'] User: ['Sarah Behrens', 'I am a passionate marketer with 10 years of agency and brand experience, skilled in creative problem solving, strategic and analytical thinking, and fostering long lasting agency, partner, and cross-functional relationships.', 'Senior Manager, Marketing at DoorDash', 'DoorDash', '[{"company":"DoorDash","company_id":"doordash","industry":"Internet","location":null,"positions":[{"description":"Leading co-marketing for strategic partnerships.","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"DoorDash","title":"Senior Manager, Partnership Marketing"},{"description":"","duration":"May 2020 Oct 2020 6 months","duration_short":"6 months","end_date":"Oct 2020","start_date":"May 2020","subtitle":"DoorDash","title":"Contract: Senior Manager, Partner Marketing at DoorDash"}],"url":"https://www.linkedin.com/company/doordash"},{"company":"California Academy of Sciences","company_id":"california-academy-of-sciences","location":null,"positions":[{"description":"• Established the annual marketing strategic plan to execute a $5M ad budget to achieve $18.2M in revenue• Led the agency relationship; managing the creative and media strategy, production and budget across innovative digital, streaming, broadcast, social media, and other media • Cross-functional lead across creative, consumer insights, exhibits, web, comms and sales teams on brand and other product marketing initiatives • Led the SEM strategy and managed the digital agency relationship, maintaining a 10.5% CTR and $6+ ROI• Managed budget and KPIs, layering Nielsen, google analytics, and customer data to recommend optimizations• Supervised a Marketing Assistant and an ongoing marketing internship program• Executed the content strategy for promotional emails maintaining an average CTR of 3.5%• Led the program development for Academy for All DE&I initiatives, serving 330,000 low-income individuals and families throughout the Bay Area for free and reduced admission and programs","duration":"Jan 2020 May 2020 5 months","duration_short":"5 months","end_date":"May 2020","start_date":"Jan 2020","subtitle":"California Academy of Sciences","title":"Senior Marketing Manager"},{"description":"","duration":"Dec 2016 Jan 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 2020","start_date":"Dec 2016","subtitle":"California Academy of Sciences","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/california-academy-of-sciences"},{"company":"Heat (Advertising, not basketball)","company_id":"thisisheat","location":"san francisco, california","positions":[{"description":"• Led cross-functional teams to develop and execute creative strategies to hit KPIs across TV, digital, POS, social media and on-site activations• Analyzed performance and gave optimization recommendations• Defined the scope and timeline for projects and managed budgets• Managed an Asst. Brand Manager across all clients• Launched new product, co-branding, native/editorial contentand influencer campaigns","duration":"Sep 2014 Dec 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2016","start_date":"Sep 2014","subtitle":"Heat (Advertising, not basketball)","title":"Brand Supervisor- Twitter, Expedia, Esurance, Levi\'s, La Crema, Bank of the West"}],"url":"https://www.linkedin.com/company/thisisheat"},{"company":"FCB West","company_id":"fcbglobal","location":"san francisco bay area","positions":[{"description":"• Instrumental in the strategy and execution of campaigns for Kikkoman, and an integrated launch of a new product for Ghirardelli.• Managed multi-million dollar production budgets and tracked profitability of all projects.• Mentored interns over the course of several months.• Presented competitive and SWOT analysis to CMO quarterly.","duration":"Apr 2014 Sep 2014 6 months","duration_short":"6 months","end_date":"Sep 2014","start_date":"Apr 2014","subtitle":"FCB West","title":"Brand Manager- Ghirardelli, Kikkoman"}],"url":"https://www.linkedin.com/company/fcbglobal"},{"company":"McCann Worldgroup","company_id":"mccannworldgroup","location":"Dallas, TX","positions":[{"description":"• Presented competitive SWOT analysis reports on a quarterly basis.• Managed estimates and the budget for all projects.• Assisted in managing the strategy and creative for integrated brand campaigns across media.• Managed content creation and strategy for NFL and NBA sponsorships, LGBT initiatives, and social media.","duration":"Jun 2013 Apr 2014 11 months","duration_short":"11 months","end_date":"Apr 2014","start_date":"Jun 2013","subtitle":"McCann Worldgroup","title":"Assistant Brand Manager- American Airlines"}],"url":"https://www.linkedin.com/company/mccannworldgroup"},{"company":"The Richards Group","company_id":"the-richards-group","location":"Dallas, Texas","positions":[{"description":"• Assisted in research and presentation prep for seven new business pitches.• Researched and suggested the agency’s 2013 competitive set.• Tracked changes, approvals, and direction from internal and client meetings for digital, print, and broadcast.• Created SWOT/competitive reports and presented digital trends to 25 peers and superiors, weekly.","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"The Richards Group","title":"Brand Coordinator- The Home Depot, Chick-fil-a, New Business"}],"url":"https://www.linkedin.com/company/the-richards-group"},{"company":"Chick-fil-A Corporate","company_id":"chick-fil-a-corporate","location":"Greater Austin Area, 17 locations","positions":[{"description":"• Analyzed IRI data to inform regional marketing decisions.• Increased sales by 20% with marketing initiatives across the website, social mediaand 21 in-store events.• Was promoted to plan and executed Chick-fil-A’s sponsorship with the University ofTexas, managing over 60 people for Corporate events.• Managed POS and in-store promotional materials and created marketing materials such as emails, flyers, blog and social content.• Managed a team of interns each quarter.","duration":"Jun 2011 Nov 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2012","start_date":"Jun 2011","subtitle":"Chick-fil-A Corporate","title":"Regional Marketing Manager- Austin"}],"url":"https://www.linkedin.com/company/chick-fil-a-corporate"},{"company":"The Miracle Foundation","company_id":"miraclefoundation","location":"Austin, Texas","positions":[{"description":"• Created social media content and composed blog entries, press releases, and e-blasts.• Assisted Marketing Director with city-wide conferences, events and fundraising efforts.","duration":"May 2010 Sep 2010 5 months","duration_short":"5 months","end_date":"Sep 2010","start_date":"May 2010","subtitle":"The Miracle Foundation","title":"Marketing & Social Media Assistant"}],"url":"https://www.linkedin.com/company/miraclefoundation"},{"company":"Texas A&M University","company_id":"texas-a&m-university","location":"College Station, TX","positions":[{"description":"• Conducted research using SPSS, LexisNexis and other data systems for research to be published on the effect of corporate name changes.• Prepared course material and managed communications, scheduling and emails.","duration":"May 2009 May 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2010","start_date":"May 2009","subtitle":"Texas A&M University","title":"Marketing Research Assistant"}],"url":"https://www.linkedin.com/company/texas-a&m-university"}]', '["Amanda Parker “I feel honored to have worked alongside Sarah and look to her as my mentor. I admire her ability to make decisions on the spot and saw the direct, successful outcomes from her strategies and campaigns. I watched her seamlessly take on greater responsibilities as she grew from Marketing Manager to Senior Marketing Manager. Her enthusiasm, dedication, innovativeness, and humble leadership makes Sarah such an awesome person to work with.”","Olivia Balicki “Sarah is one of the best people i\'ve ever had on my team and i hope to have the chance to work with her again. She excels at developing strong, genuine relationships with everyone around her (including senior level clients), she\'s on-top of the details while also able to think about the big picture and she truly cares about the work that she does which shows in the results. On top of that she\'s a great person to be around. ”"]']### Assistant: The agent's job is to establish strategic partnerships, while the user is reaching out to the agent because they need assistance in developing creative marketing strategies for a new product launch.
### Human: Agent: ['Lindsay K Harmon', 'NCAA Athlete', 'Key Account Executive at Siemens Healthineers', 'Siemens Healthineers', '[{"company":"Siemens Healthineers","company_id":"siemens-healthineers","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Siemens Healthineers","title":"Key Account Executive"},{"description":"","duration":"Apr 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Siemens Healthineers","title":"Key Account Manager"},{"description":"","duration":"Oct 2018 Mar 2019 6 months","duration_short":"6 months","end_date":"Mar 2019","start_date":"Oct 2018","subtitle":"Siemens Healthineers","title":"Hemostasis/Hematology Specialist"},{"description":"","duration":"Jan 2017 Sep 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2018","start_date":"Jan 2017","subtitle":"Siemens Healthineers","title":"Hematology Business Development Specialist"}],"url":"https://www.linkedin.com/company/siemens-healthineers"},{"company":"Nova Biomedical","company_id":"nova-biomedical-canada-ltd","location":"","positions":[{"description":"Medical Device Sales in Greater Chicago/WI/IN/MI","duration":"Oct 2014 Aug 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2016","start_date":"Oct 2014","subtitle":"Nova Biomedical","title":"Account Executive"}],"url":"https://www.linkedin.com/company/nova-biomedical-canada-ltd"},{"company":"Amgen","company_id":"amgen","location":"Greater Chicago Area","positions":[{"description":"District Sales Trainer, Creator of INBU Newsletter, ACR Delegate, SOTA Delegate, Reimbursement Liason","duration":"Jun 2012 Oct 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2014","start_date":"Jun 2012","subtitle":"Amgen","title":"Sr Biopharma Sales Rep"}],"url":"https://www.linkedin.com/company/amgen"},{"company":"WARNER CHILCOTT PHARMACEUTICALS","company_id":null,"location":"Chicago, Illinois","positions":[{"description":"","duration":"Nov 2010 Jun 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2012","start_date":"Nov 2010","subtitle":"WARNER CHILCOTT PHARMACEUTICALS","title":"Specialty Sales Representative"}],"url":""},{"company":"SHIONOGI PHARMA SALES, Inc","company_id":null,"location":"Manhattan Beach, California","positions":[{"description":"","duration":"May 2008 Aug 2010 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2010","start_date":"May 2008","subtitle":"SHIONOGI PHARMA SALES, Inc","title":"Sales Representative"}],"url":""},{"company":"WALTER REED MIDDLE SCHOOL","company_id":null,"location":"North Hollywood, California","positions":[{"description":"Designed, modified and executed grade-appropriate lesson plans and activity units for 325 students daily.","duration":"Jun 2003 May 2008 5 years","duration_short":"5 years","end_date":"May 2008","start_date":"Jun 2003","subtitle":"WALTER REED MIDDLE SCHOOL","title":"Physical Education Teacher, Student Activities Director"}],"url":""},{"company":"RANCHERO MIDDLE SCHOOL","company_id":null,"location":"Hesperia, California","positions":[{"description":"","duration":"Jul 2001 Jun 2003 2 years","duration_short":"2 years","end_date":"Jun 2003","start_date":"Jul 2001","subtitle":"RANCHERO MIDDLE SCHOOL","title":"Physical Education Teacher"}],"url":""}]', '["“Lindsay one of those rare individuals we get to meet in our long careers. She has just a natural ability to meet people and make them feel welcome. I have had the privileged of working with Lindsay and watch her grow as a representative. She has the skill set to immediately grasp the market segment she works with and understand customer requirements. She can get things dome quickly!”","“Lidsay is someone who does everything well and with a passion to execute. On top of her busy schedule she has always made time to volunteer with us on our yearly fundraising event. Her energy and professionalism have been a blessing to our organization. - Jason Olive Founder Jayo Foundation”"]'] User: ['Matt Hopkins', 'I desire to use my organizational and restorative abilities to blaze new ground and cause positive change to the blessing of others.', 'Director of Residence Life at Grand Canyon University', 'Grand Canyon University', '[{"company":"Grand Canyon University","company_id":"grand-canyon-university","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Grand Canyon University","title":"Director of Residence Life"},{"description":"","duration":"2013 2013 less than a year","duration_short":"less than a year","end_date":"2013","start_date":"2013","subtitle":"Grand Canyon University","title":"Student Conduct Manager"},{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Grand Canyon University","title":"Student Conduct Coordinator"}],"url":"https://www.linkedin.com/company/grand-canyon-university"},{"company":"City of Wheaton Community Relations Commission","company_id":null,"location":"Wheaton, IL","positions":[{"description":"Awarded 2010 National City Award by USA Weekend Magazine and a $10,000 grant from the Gannet Foundation. Awarded 2010 National City Award by USA Weekend Magazine and a $10,000 grant from the Gannet Foundation.","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"City of Wheaton Community Relations Commission","title":"Commissioner & Cultural Diversity Committee Member"}],"url":""},{"company":"Wheaton Evangelical Free Church","company_id":null,"location":"Wheaton, IL","positions":[{"description":"2007-2011 Associate Pastor of Spiritual Formation and Outreach2002-2007 Associate Pastor of Missions and Young Adults 2007-2011 Associate Pastor of Spiritual Formation and Outreach2002-2007 Associate Pastor of Missions and Young Adults","duration":"2002 2011 9 years","duration_short":"9 years","end_date":"2011","start_date":"2002","subtitle":"Wheaton Evangelical Free Church","title":"Associate Pastor"}],"url":""},{"company":"Hultgren Funeral Home","company_id":null,"location":"Wheaton, IL","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Hultgren Funeral Home","title":"Assistant to Funeral Director"}],"url":""}]', '["Diane Garvin “• He lead us on a strategy-defining process that helped to take honor our existing commitments while positioning us to make an impact in new areas that are definable, measurable and can be celebrated. • He is skilled at working a broad range of people by connecting with them on a heart level yet moving the project forward. • Ability to recruit and bring people quickly up to speed so they can make immediate contributions to the team.”","Sue Myroup “After working with Matt for several years as a volunteer leader in Children\'s Ministry, at the Wheaton Evangelical Free Church, I appreciate that he saw potential for career ministry in me and challenged me to pursue this new career. Matt helped identify my skill set and recruited me in this new career step. During my first 6 months as the Children\'s Ministry Director at W.E.F.C. Matt was very supportive and encouraging as my supervisor. I appreciate Matt\'s wisdom and foresight as he helped me identify potential obstacles and how to prepare for what lies ahead. I value his network connections and resources that help coach me toward excellence!”"]']### Assistant: The agent's job is to establish partnerships with professionals in the education industry. Today, the agent is reaching out to the user because they need to discuss potential collaborations between Grand Canyon University and Siemens Healthineers in implementing innovative healthcare solutions for students.
### Human: Agent: ['Christopher Williams', 'SUMMARYSales Executive and Manager with extensive experience in consultative and solutions selling. Currently focused on Urology and Oncology, field sales management, account selling, and market penetration in the healthcare industry. A proven ability in preventative medicine practices, health promotions and product launches resulting in increased revenue growth, Content Management and website design.Adept at leading a high performing sales team, mentoring, training and team building, Excellent leadership, creative problem resolution and communication skills.Client Relationship ManagementSales PresentationsInfrastructure DevelopmentAccount RetentionSales TrainingSpecialties: large account management, benefits administration, brochure design, budgeting, coaching, customer relations, hiring, instructional demonstration, leadership, management development, market planning, marketing, presentation skills, project management, promotional materials, quality, sales, teaching, teamwork,', 'Executive Oncology Representative at Astellas Pharma', 'Astellas Pharma', '[{"company":"Astellas Pharma","company_id":null,"location":"","positions":[{"description":"Develop and implement strategies to drive sales in the Urologic, Oncology, Dermatology and OBGyn provider market place. Continuing to provide peer leadership across several business units with strong business acumen, product knowledge, and critical thinking. Currently coaching providers and office staff on the changing healthcare landscape and the changes from a fee for service model Develop and implement strategies to drive sales in the Urologic, Oncology, Dermatology and OBGyn provider market place. Continuing to provide peer leadership across several business units with strong business acumen, product knowledge, and critical thinking. Currently coaching providers and office staff on the changing healthcare landscape and the changes from a fee for service model","duration":"Aug 2010 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Aug 2010","subtitle":"Astellas Pharma","title":"Executive Representative"}],"url":""},{"company":"i9 Sports","company_id":"i9-sports","location":"","positions":[{"description":"Franchise Owner - Silver Spring, MDProviding youth sports leagues for all children ages 4-14.Area launch September 18th, 2010 Franchise Owner - Silver Spring, MDProviding youth sports leagues for all children ages 4-14.Area launch September 18th, 2010","duration":"Apr 2010 Aug 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2012","start_date":"Apr 2010","subtitle":"i9 Sports","title":"Area Developer"}],"url":"https://www.linkedin.com/company/i9-sports"},{"company":"sanofi-aventis","company_id":"sanofi","location":null,"positions":[{"description":"Maintained and implemented 11 brand-specific budgets with teams ranging from 8 to 11 sales professionals in order to drive product performance. Exercised talent management through selling, hiring, coaching, and development while sharing cross-functional tactical planning with colleagues in the Mid-Atlantic Region. Oversaw various brand-specific budgets of approximately $80k each that supported a $1.2 M product portfolio annually.Top 15% National Sales Goal Attainment 2009, 2007 National Trip Winner (top 9%), Portfolio Pinnacle Contest Winner signifying greatest portfolio sales achievement for 2005.Developed a district binder that streamlined information such as expectations, budgets, tactical imperatives, and other pertinent data. This binder was implemented at the Area level and allowed sales professionals to have one comprehensive document which allowed them to more efficiently manage their territories.Effectively communicated sales professionals\' achievements to senior leadership, at times during large corporate restructuring. This facilitated their promotions and also demonstrated a commitment to teamwork.","duration":"Jun 2005 Dec 2009 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2009","start_date":"Jun 2005","subtitle":"sanofi-aventis","title":"District Sales Manager"},{"description":"Recruited as 1 of 78 representatives in the U. S. to improve sales of products that treat Hypertension and Cardiovascular Disease. Tasked with conducted client dinners, developing Key Opinion Leaders, and overcoming managed care barriers. Customer segment was the top 100 physicians in those therapeutic classes.Exceeded 5.6% growth goal in 3 months (11.2%) on first line product (2003) and exceeded 75% market share goal in 3 months (80%) on second product (2003) demonstrating fast start in new assignment.Created a communication strategy of Office Based Sales professions that evolved into the (OBS) Office Based Specialty Network streamlining best practice sharing across U.S.Served on the first OBS Council to create the Office Based Specialty role of the futureMultiple contest winner which demonstrated exceptional sales skills and ability to drive market share and volume across a variety of therapeutic areas.Finished assignment 20 out of 200 in the nation and 1 out of 9 in the Region while serving as Interim District manager showing ability to excel in multiple roles simultaneously","duration":"Mar 2003 Jun 2005 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2005","start_date":"Mar 2003","subtitle":"sanofi-aventis","title":"Territory Manager"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"Pharmacia Corporation","company_id":null,"location":null,"positions":[{"description":"Sold antibiotics, Low Molecular Weight Heparins, and COX-2s in major teaching institutions; Created a highly successful business review format that was utilized by colleagues in their sales presentations.Exceeded 100% of goal on first line product and boosted Celebrex/Bextra market share from 25.4% to 43.5% - honored with an award for market share growth. Outpaced competitors offering less expensive products by effectively demonstrating products benefits (efficacy, tolerability, improvement in patient quality of life, etc.).","duration":"Sep 2002 Mar 2003 7 months","duration_short":"7 months","end_date":"Mar 2003","start_date":"Sep 2002","subtitle":"Pharmacia Corporation","title":"Institutional Sales Specialist"},{"description":"Earned performance-based promotion to become a top-ranking sales producer with this pharmaceutical company specializing in Urology, Immunology, Rheumatology, and Peripheral Arterial Disease. Delivered sales results that led to a #1 ranking in the region for four consecutive months. Achieved the Platinum Club for 2001 by ranking in the top 7% of US sales force. Recognized as Product Leader in the 1st half of 1999 for Vantin and Pletal - received the District Champion Award for Desire, Growth, Leadership & Teamwork, which is a nomination by peers.Successfully penetrated and grew business with Primary Care accounts while serving as Senior Sales Specialist. Captured a 39.2% market share for one product - surpassed sales goal for two others products.","duration":"Sep 1998 Sep 2002 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2002","start_date":"Sep 1998","subtitle":"Pharmacia Corporation","title":"Senior Sales Specialist"}],"url":""},{"company":"Interactive Document Solutions","company_id":null,"location":"","positions":[{"description":"Senior-level sales and marketing position with local Xerox agency. Sold and marketed products throughout MD/DC Area. Identified business opportunities, developed and executed strategic/tactical marketing plans and prepared sales forecasts. Interviewed new Sales candidates, provided training and motivational support, and recommended best practices. Targeted and secured accounts - provided high-level presentations of products and equipment.Grew territory sales performance and drove the top unit sales in October 1997. Consistently met or exceeded personal sale goals. Led high-impact equipment demonstrations - won the Best Demo contest.","duration":"May 1997 Sep 1998 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 1998","start_date":"May 1997","subtitle":"Interactive Document Solutions","title":"Senior Marketing Representative"}],"url":""},{"company":"Michigan Employee Benefit Services","company_id":null,"location":"","positions":[{"description":"Sold and marketed insurance plans to Unions throughout Western Michigan. Directed the entire sales cycle including design of brochures, presentations and project management. Improved future sales opportunities with the development of new brochures for the product line.Developed and administered client satisfaction surveys to expand the scope, level and caliber of service. Sold and marketed insurance plans to Unions throughout Western Michigan. Directed the entire sales cycle including design of brochures, presentations and project management. Improved future sales opportunities with the development of new brochures for the product line.Developed and administered client satisfaction surveys to expand the scope, level and caliber of service.","duration":"Jan 1996 May 1997 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 1997","start_date":"Jan 1996","subtitle":"Michigan Employee Benefit Services","title":"Field Representative"}],"url":""}]', '["Dr. Ben Pitts “Chris and I both worked in the same region and often time I would lean on his experience and ask him questions. He always made himself avail and answered my questions with ease. He introduced me to other peers, helped me with learning how to pull reports, run reports, and other manger items. He is a a great team player.”","Vicki Ferris “Chris Williams was my manager at sanofi-aventis during 2007 and I would highly recommend him to any organization. He was highly motivated and energetic about our team and contagiously driven to succeed. Although he was my manager, he always made me feel that we had a collegial relationship of mutual respect which was empowering to me as a sales professional. Chris was always mindful of building the team morale and praising each member of his team\'s talents to further develop and grow with his team. It was a pleasure to work with him and although he had a large territory including Maryland where he lived, driving down to central Virginia to work with the team members here never seemed to faze him. Chris was always upbeat and looking at the positive of every situation to ensure the best possible outcome. Working under his tutelage during this year at sanofi-aventis was the year that I was able to achieve the award of National Sales Champion, for which I owe his support and guidance a good deal of credit.”"]'] User: ['Ravi Sood', 'An experienced and competent professional with not only 13 years of experience in all treatment procedures in Dentistry including diagnosing and treatment planning but also up to date with all the recent digital technologies like Intraoral Scanners, CBCT as well as Managing patients and building a trusting patient-doctor relationship. An Endodontist from India with good experience in Complex Molar Root Canals, Retreatments, Post and Cores, Restorations and Experienced in all other procedures of General Dentistry including Impactions, Implants, Crowns etc.', 'Dentist, British Columbia, Canada', 'Cottonwood Mall Dental Ctr', '[{"company":"Cottonwood Mall Dental Ctr","company_id":"cottonwood-mall-dental-ctr","industry":"Medical Practices","location":"Chilliwack, British Columbia, Canada","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Cottonwood Mall Dental Ctr","title":"Associate Dentist"}],"url":"https://www.linkedin.com/company/cottonwood-mall-dental-ctr"},{"company":"Burnaby Dental Group","company_id":"burnaby-dental-group","location":"","positions":[{"description":"","duration":"Feb 2021 Jul 2021 6 months","duration_short":"6 months","end_date":"Jul 2021","start_date":"Feb 2021","subtitle":"Burnaby Dental Group","title":"P/T Associate Dentist"}],"url":"https://www.linkedin.com/company/burnaby-dental-group"},{"company":"willow Dental Clinic westend","company_id":null,"location":"Vancouver, British Columbia, Canada","positions":[{"description":"","duration":"Nov 2020 Jan 2021 3 months","duration_short":"3 months","end_date":"Jan 2021","start_date":"Nov 2020","subtitle":"willow Dental Clinic westend","title":"Associate Dentist"}],"url":""},{"company":"Dental essence","company_id":null,"location":null,"positions":[{"description":"","duration":"Dec 2012 Sep 2018 5 years 10 months","duration_short":"5 years 10 months","end_date":"Sep 2018","start_date":"Dec 2012","subtitle":"Dental essence","title":"Microscopic Endodontist"},{"description":"A Specialist Care Dental Clinic with all Facilities, High Class Sterilization and A Great Ambience.","duration":"Dec 2012 Jul 2018 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jul 2018","start_date":"Dec 2012","subtitle":"Dental Essence","title":"Manager & Consultant Endodontist & Director"},{"description":"","duration":"Dec 2012 Mar 2017 4 years 4 months","duration_short":"4 years 4 months","end_date":"Mar 2017","start_date":"Dec 2012","subtitle":"Dental Essence","title":"Director and Chief Consultant"}],"url":""},{"company":"Self-employed","company_id":null,"location":"New Delhi, Delhi, India","positions":[{"description":"","duration":"Sep 2012 Aug 2018 6 years","duration_short":"6 years","end_date":"Aug 2018","start_date":"Sep 2012","subtitle":"Self-employed","title":"ENDODONTIST"}],"url":""},{"company":"DANTAH: A Global Centre Of Excellence In Dental & Oral Health","company_id":null,"location":"","positions":[{"description":"Root Canal Treatments, Cosmetic Dentistry Patient Management, Patient Education Root Canal Treatments, Cosmetic Dentistry Patient Management, Patient Education","duration":"Aug 2012 Apr 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2015","start_date":"Aug 2012","subtitle":"DANTAH: A Global Centre Of Excellence In Dental & Oral Health","title":"Consultant Endodontist"}],"url":""}]', '["Dr. Vimal Thareja “Dr. Ravi Sood has worked with me for around 5 years as an Endodontist at my practice SmileMax Dentistry. With him working with me, anything related to Endodontics has been a breeze. He has been an asset to the organization. Being one of the best Endodontists in New Delhi, his Endodontic skills and knowledge are par excellence, truly justifying his status. Besides being a highly skilled doctor, he is a good person who understands and handles people well. His leadership qualities allow him to handle a team of doctors and assistants very efficiently with kindness and empathy. He has been one of the friendliest doctors in our practice, generating a lot of business for the practice with re-visits and referrals. His positive attitude, perseverance and commitment to perfection makes him a pleasure to work with. Him leaving the country has been a big loss to the practice in terms of both business and value. He has been so good that now after he has left, it has been very difficult to find an Endodontist with the expertise and capabilities even remotely close to his. Although we would want him back, I would recommend him to any organization that needs a dedicated, knowledgeable, skilled and a trustworthy person.”","LinkedIn User “Dr Ravi is a very good Endodontist, who has the knowledge of the subject. Patients at DANTAH have been benefitted by his expertise. He works hard to make patient\'s understand the procedure and prognosis in detail. As his supervisor, I feel he is an asset to DANTAH! I wish him all the luck for a very bright future!”"]']### Assistant: The agent's job is to promote dental products and services. Today, the agent is reaching out to the user because they need to discuss a potential collaboration between the dental clinic and the dental products company the agent represents.
### Human: Agent: ['Bruce Flitcroft', 'I am a seasoned Technologist, successful Entrepreneur, thoughtful Business Leader, accomplished public speaker and an avid organic farmer. Most of all, I’m a business problem solver. In my career I have transformed the companies that I have led. The most effective of these transformations have been through technological innovation and adoption of new and emerging business models. Specialties: Leading Businesses to new success. identifying and embracing new business models, growing small and mid size businesses, raising equity capital, implementing new IT strategies. Throughot My career I have gained a wealth of experience in the IT industry including; network technologies, Unified Communications & IP Telephony, systems virtualization, IoT, IT and business security, business application software development and implementation, IT project management and operations. My interests and skills are not limited to IT businesses. I currently own two organic farms and am President and member of the Board of Directors of RainForest Holdings, S.A. in Costa Rica.', 'Experienced CEO and successful entrepreneur', 'RainForest Holdings, S.A.', '[{"company":"RainForest Holdings, S.A.","company_id":null,"location":"Portalon, Costa Rica","positions":[{"description":"RainForest Holdings is a small scale producer of wild vanilla and tropical fruits. The business uses strict environmental preservation policies as it operates in an endangered area of an ecological zone known as \\"Dry Rainforest\\" on the Pacific slope of Costa Rica. RainForest Holdings is a small scale producer of wild vanilla and tropical fruits. The business uses strict environmental preservation policies as it operates in an endangered area of an ecological zone known as \\"Dry Rainforest\\" on the Pacific slope of Costa Rica.","duration":"Nov 2007 - Present 14 years 6 months","duration_short":"14 years 6 months","end_date":"Present","start_date":"Nov 2007","subtitle":"RainForest Holdings, S.A.","title":"President"}],"url":""},{"company":"TenFour IT","company_id":"tenfour-it","location":"Morristown, New Jersey","positions":[{"description":"Formerly Alliant Technologies Formerly Alliant Technologies","duration":"Apr 2017 Jun 2021 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jun 2021","start_date":"Apr 2017","subtitle":"TenFour IT","title":"CEO"}],"url":"https://www.linkedin.com/company/tenfour-it"},{"company":"Alliant Technologies","company_id":"alliant-technologies","location":"360 Mt Kemble Ave. Morristown, NJ","positions":[{"description":"I was the founder and CEO of Alliant Technologies. For the first 13 years, Alliant Technologies was a fast growing Network and Systems Integrator delivering IT Managed Services. In 2008, we struck on the idea that there would be a better way to deliver IT infrastructure that was simpler, more reliable and agile. During 2011-2013, I led Alliant’s transformation to be the first IT Utility company. Since then, I have had the privilege of leading one of the most dynamic and innovative teams in the industry. We are pursuing the vision of making IT infrastructure simpler, easier to consume and less costly with far fewer risks and defects. Each day I get to go to work and watch the vision turn to reality...and have fun at it.","duration":"1998 Apr 2017 19 years","duration_short":"19 years","end_date":"Apr 2017","start_date":"1998","subtitle":"Alliant Technologies","title":"CEO"}],"url":"https://www.linkedin.com/company/alliant-technologies"},{"company":"Alphanet Solutions","company_id":null,"location":"Cedar Knolls, NJ","positions":[{"description":"Alphanet Solutions was a Technology Services and Outsourcing company. I was the Vice President of Technology Services and a corporate officer, responsible for managing an engineering and technical team of over 500. I was responsible for developing and launching all new product and service offerings. Under my direction corporate annual revenue grew from $20 million to $225 million organically, making AlphaNet one of the country\'s top growth firms. I was instrumental in taking Alphanet Solutions public in 1996.","duration":"Sep 1989 Jan 1998 8 years 5 months","duration_short":"8 years 5 months","end_date":"Jan 1998","start_date":"Sep 1989","subtitle":"Alphanet Solutions","title":"VP Technology Services"}],"url":""},{"company":"Datar IDS","company_id":null,"location":"Scranton, Pennsylvania, United States","positions":[{"description":"Founder Datar, an early Computer Networking company, servicing large enterprises emerging computer network challenges with a team of pioneering engineers. I sold the business to Alphatronics to form Alphanet Solutions Inc. Founder Datar, an early Computer Networking company, servicing large enterprises emerging computer network challenges with a team of pioneering engineers. I sold the business to Alphatronics to form Alphanet Solutions Inc.","duration":"Jul 1986 Sep 1989 3 years 3 months","duration_short":"3 years 3 months","end_date":"Sep 1989","start_date":"Jul 1986","subtitle":"Datar IDS","title":"Founder and President"}],"url":""}]', '["Christopher Andrews “I\'ve known Bruce both personally & professionally for 20 years. Bruce demonstrates initiative, intelligence & creativity everyday. His intellect is matched by his capacity to lead & build high-performing Teams. This has been proven by his many years of exceptional growth as CEO.”","Eyad Albajes “I’ve known Bruce for many years , Bruce is a leader who possesses great deal of knowledge, creativity and innovation. His dedication and focus is apparent consistently amongst the team members who worked with him, and has been the fuel that powers the business to success even during tough times, eager to teach and share his knowledge and experiences with others , out of the box thinker and certainly a visionary.”"]'] User: ['bruce rougeau', 'Veteran technical consultant with more than 26 years of experience. A recognized industry expert featured at over 20 conferences. A published Thin-Client Computing and E-Learning pioneer, Microsoft Infrastructure Engineer, Infrastructure Team Lead, and Data Center Manager. Known for lending wisdom, experience, leadership, and tenacity to challenges of any type and scope.', 'Founder at The IT Doctor', 'The IT Doctor', '[{"company":"The IT Doctor","company_id":null,"location":"Plano Texas","positions":[{"description":"After spending 26 years with EDS/HP, I took advantage of the early retirement and launched a new company \\"The IT Doctor\\" which has my best interest at the forefront of each and every decision. I have a new lease on life with my eyes wide open..The IT Doctor has three main focused areas: Infrastructure Consulting for small/medium sized companies, Corporate Consulting, and Training.","duration":"Sep 2012 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Sep 2012","subtitle":"The IT Doctor","title":"Founder"}],"url":""},{"company":"Tenet Healthcare","company_id":"tenet-healthcare","location":"","positions":[{"description":"","duration":"2013 Apr 2020 7 years","duration_short":"7 years","end_date":"Apr 2020","start_date":"2013","subtitle":"Tenet Healthcare","title":"Project Manager"}],"url":"https://www.linkedin.com/company/tenet-healthcare"},{"company":"HP Enterprise Services","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"• Speaker at Tech ED Amsterdam, Windows 2000 Expo and more than 20 TechMentor conferences • Author of “Processing at the Speed of Thin”, an article on Thin-Client Computing published in MCP Magazine• Lead server team to provide excellent service which resulted in Fujitsu extending their contract and doubling the number of HP supported servers.• Architected ESX virtual infrastructure including cost justification, which lead to the implementation of this solution reducing client cost by over 70%• Integrated operations staff for ITG and Engineering for Fujitsu, resulting in leveraging of resources and streamlining processes.• Designed and implemented Active Directory for North America for Fujitsu• Invented, designed and implemented a Virtual Classroom Environment for EDS, now an industry standard• Implemented Citrix Thin-Client Computing for a major Unix-only vendor• Led and taught Microsoft Certified Systems Engineer Boot Camp, which certified over 150 EDS MCSE candidates","duration":"Jul 1986 Aug 2012 26 years 2 months","duration_short":"26 years 2 months","end_date":"Aug 2012","start_date":"Jul 1986","subtitle":"HP Enterprise Services","title":"Consultant"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"HP (Fujitsu Account)","company_id":null,"location":"Richardson, Texas","positions":[{"description":"Responsible for leading a team providing backups, Unix servers, Windows servers, Active Directory, networking services, monitoring, antivirus, patching, SAN, NAS and datacenter management services• Doubled server count and reduced client services costs by approximately 50%• Migrated client from physical servers to a Virtual Server Infrastructure, reducing server infrastructure costs by over 70%• Transitioned printing, DHCP, WINS, and SAP printing to a Microsoft cluster to provide a highly-available environment driven by manufacturing requirements• Implemented Remote Desktop Farm using Windows 2008 R2 to provide engineering users access to Windows-only office support tools, and to provide landing servers for remote users• Implemented Citrix XenApp 6.0 and 6.5 farms to support remote engineers• Led design and implementation of USA Corporate Active Directory to consolidate over 15 companies• As Datacenter Manager, coordinated and supervised the replacement of all PDUs and the rewiring of the entire datacenter and migrating to a standard cabinet enclosure equipped with IP-managed KVMs and Power, making the datacenter an executive showcase","duration":"2004 2012 8 years","duration_short":"8 years","end_date":"2012","start_date":"2004","subtitle":"HP (Fujitsu Account)","title":"Team Lead, Consultant, Datacenter Manager"}],"url":""},{"company":"Fujitsu","company_id":"fujitsu","location":"","positions":[{"description":"","duration":"2004 2012 8 years","duration_short":"8 years","end_date":"2012","start_date":"2004","subtitle":"Fujitsu","title":"Server Team Lead"}],"url":"https://www.linkedin.com/company/fujitsu"},{"company":"Techmentor","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2012 12 years","duration_short":"12 years","end_date":"2012","start_date":"2000","subtitle":"Techmentor","title":"Conference Speaker"}],"url":""},{"company":"EDS (Office of the CIO)","company_id":null,"location":"Plano Texas","positions":[{"description":"– Office of Architecture 2001-2004As system architect, was responsible for assessing and implementing corporate systems• Implemented Unisys ES 7000 for Corporate Dashboard, utilizing 32 processors for data analysis• Analyzed Microsoft Project Server by performing a benchmark in Redmond to simulate a load of over 100,000 users• Pioneered Server virtualization, providing a development environment for internal application development","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"EDS (Office of the CIO)","title":"Systems Architect"}],"url":""},{"company":"EDS (Technical Development)","company_id":null,"location":"Plano Texas","positions":[{"description":"• Invented, designed and implemented a Virtual Classroom Environment for EDS, now an industry standard• Led and taught Microsoft Certified Systems Engineer Boot Camp, which certified over 150 EDS MCSE candidates• Taught MCSE curriculum for Windows 3.51, 4.0, Windows 2000 and Visual Basic• Taught Object-Oriented Development to EDS Consultants","duration":"1996 2001 5 years","duration_short":"5 years","end_date":"2001","start_date":"1996","subtitle":"EDS (Technical Development)","title":"Instructor"}],"url":""},{"company":"EDS/Harvard Community Health Plan (Inter-Practice Systems)","company_id":null,"location":"","positions":[{"description":"Led/coordinated the development of an Automated Medical Record System through all phases of the System Life Cycle (Business Definition, Analysis, Design, Development, Implementation, Production Support) for Harvard Community Health Plan• Selected development tools for NPT Screen environment and trained staff on their use• Introduced Windows Server as a replacement for OS2 and made Microsoft server the standard server for Windows, Mac, and Novel clients• Developed GUI environment on Macintosh using Smalltalk development environment• Established build environment and version manage process• Implemented Automated Medical Record systems at three sites• Implemented Wyse Windows Terminals utilizing Thin Client Computing in over 100 doctor offices• Led development in conversion from Macintosh Smalltalk to Windows 32bit environment using C++ • Supported sales efforts by creating cost models, estimates, technical designs and giving presentations, which led to deals with the OU College of Medicine and Harvard Community Health Plan","duration":"1988 1996 8 years","duration_short":"8 years","end_date":"1996","start_date":"1988","subtitle":"EDS/Harvard Community Health Plan (Inter-Practice Systems)","title":"Systems Engineer"}],"url":""},{"company":"EDS HealthCare","company_id":null,"location":"Plano Texas","positions":[{"description":"• Enabled the synchronization of data between PC Project Management and Mainframe Project Management tools• Managed Amdahl Aspen Development environment that provided rich iterative development tools to Mainframe developers• Developed systems changes for the Nationwide Mutual Insurance Company Medicare account using Mainframe Cobol and ALC• Reduced monthly disk storage expense by 25% by dynamically modifying JCL jobs in the middle of month-end processing","duration":"1986 1988 2 years","duration_short":"2 years","end_date":"1988","start_date":"1986","subtitle":"EDS HealthCare","title":"System Engineer"}],"url":""}]', '["“I had the pleasure of working with Bruce for many years. There are very few individuals that have the technical expertise and the integrity Bruce has. ”","“Bruce is focused and dedicated. I\'ve worked with him and I\'ve worked for him and have the experience to say there are fewer people in the industry that can match is tenacity and effort.”"]']### Assistant: The agent's job is to provide infrastructure consulting for small/medium-sized companies, corporate consulting, and training, and today, the agent is reaching out to the user because they need assistance in implementing new IT strategies and embracing new business models for their company.
### Human: Agent: ['Mike Anderson, PMP, GSEC, GISP, CSM', 'Project Management Professional possessing over 10 years of experience with a proven history leading IT projects through customer conceptualization and acceptance. Expertise in directing strategically planned improvement maintenance and production efficiencies for project development; delivering hands-on technical focus, customer oriented style in managing people, project plans and milestones; and building meaningful business relationships with clients and co-workers. Strengths in implementing sound project management methodologies, directing responsibilities for motivating project team, ensuring financial and resource capacities, aligning projects with strategic business goals and objectives, and delivering sound technical solutions. AREA OF EXPERTISE Client Relations - Systems Knowledge - Team Leadership - Strong Software Acumen Strategic Planning/Analysis - Performance Management - Software Applications Operations Administrator - Business Services - Problem-Solving - Emerging Systems Vendor Management', 'Lead Scrum Master at Discover Financial Services', 'Discover Financial Services', '[{"company":"Discover Financial Services","company_id":null,"location":null,"positions":[{"description":"","duration":"Jun 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Discover Financial Services","title":"Lead Scrum Master"},{"description":"","duration":"May 2015 Jun 2018 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2018","start_date":"May 2015","subtitle":"Discover Financial Services","title":"Sr. Cybersecurity Project Manager"}],"url":""},{"company":"OfficeMax","company_id":"officemax","location":"Naperville, Illinois","positions":[{"description":"Manage multiple IT Security programs and projects across functional business units, ranging from $100k through $4M. - Maintain project schedule, scope, budget, documentation and engage/procure resources/vendors, lead weekly project team meetings and report weekly to all stakeholders.- Oversee multi-year program to implement automated Identity and Access Management (IAM) program, Oracle/Sun Java Identity Manager and SailPoint. - Coordinate deployment and installation of wireless intrusion detection devices within headquarters and 900+ retail locations.- Manage SAP Cleanup Program, Volsap Cleanup and Improved Access Controls and Cryptographic Library Deployment.- Deploy Endpoint Security Program of new VPN solution, Network Access Controls (NAC), SafeBoot, McAfee ePolicy Orchestrator (ePO).- Coordinate the creation and acceptance of security configuration baselines and the remediation of non-compliant systems (AS400, Tandem, Oracle, SQL, Routers, Wintel).","duration":"Oct 2007 May 2015 7 years 8 months","duration_short":"7 years 8 months","end_date":"May 2015","start_date":"Oct 2007","subtitle":"OfficeMax","title":"Sr. Project Manager"}],"url":"https://www.linkedin.com/company/officemax"},{"company":"Cardinal Health","company_id":"cardinal-health","location":"McGaw Park, IL","positions":[{"description":"Managed multiple IT projects at once across functional business units, ranging $50k through $4M.- Maintained project schedule, scope, budget, documentation and engaged/procured resources/vendors, led weekly project team meetings and reported weekly to all stakeholders.- Contributed to the Financial Systems Program coordinating the build of infrastructure/technology for nine ‘enabling technologies’ from assessments through UAT testing.- Managed Vastera Trade Sphere upgrade deployment of infrastructure/technology for global connectivity.- Coordinated rollout of hand held devices to all trucks within 40 distribution centers nationwide and built infrastructure/technology for uploading/downloading manifests and receipt confirmation.- Oversaw rollout of headsets used within the distribution centers for picking product, coordinated the building of infrastructure/technology with internal IT teams and facilitated with vendors to build wireless infrastructure from quotes through implementation.- Managed the opening of new facilities, including server room design/build-out, cabling infrastructure and closing of facilities, including the coordination of moving people and removal of equipment.","duration":"Nov 2005 Oct 2007 2 years","duration_short":"2 years","end_date":"Oct 2007","start_date":"Nov 2005","subtitle":"Cardinal Health","title":"Project Manager"}],"url":"https://www.linkedin.com/company/cardinal-health"},{"company":"Cardean Learning Group (formerly UNext)","company_id":"cardean-learning-group","location":"Chicago, IL","positions":[{"description":"Responsible for direct supervision of support employees located in all company locations including resource management and some HR responsibilities (hire, discipline, mentoring). - Managed Tier Two support for all application issues including support for all end-user hardware and software applications.- Creates new in-house call center and implemented issue tracking software.- Managed Tier-1 customer service operations to ensure call resolutions and proper escalations.- Led asset control and inventory, and co-led Windows 2000 rollout and Outlook 2003 rollout.- Responsible for software licensing management and coordination, and building applications knowledge database.","duration":"May 2000 Apr 2005 5 years","duration_short":"5 years","end_date":"Apr 2005","start_date":"May 2000","subtitle":"Cardean Learning Group (formerly UNext)","title":"Project Lead / App. Support Supervisor"}],"url":"https://www.linkedin.com/company/cardean-learning-group"},{"company":"Prescient Development","company_id":"prescient-solutions","location":"","positions":[{"description":"Consulted at GE Financial Assurance and Tempel Steel Company providing IT support services and desktop assistance.- Coordinated at GE Financial Assurance the Rollout of Windows NT to 1200 associates, desktops and laptops.- Configured at Tempel Steel Company new Dell laptops and PCs, analyzing and recommending help desk software that will track tickets, hardware and software inventory, and remotely manage PCs. Consulted at GE Financial Assurance and Tempel Steel Company providing IT support services and desktop assistance.- Coordinated at GE Financial Assurance the Rollout of Windows NT to 1200 associates, desktops and laptops.- Configured at Tempel Steel Company new Dell laptops and PCs, analyzing and recommending help desk software that will track tickets, hardware and software inventory, and remotely manage PCs.","duration":"Jan 2000 May 2000 5 months","duration_short":"5 months","end_date":"May 2000","start_date":"Jan 2000","subtitle":"Prescient Development","title":"Network Systems Analyst"}],"url":"https://www.linkedin.com/company/prescient-solutions"},{"company":"Hewitt Associates","company_id":"aon","location":"","positions":[{"description":"Provided LAN/Desktop 2nd Level support to 400+ Information Systems users and supported Novell Intranetware Client Server on WinNT Workstations upgraded from Novell 4.X Client Server on OS/2 Workstations. - Served as primary contact for regional offices on desktop 97-98 NT Project Team, rollout NT and problem resolution.- Provided network administration and software support to 400+ users Novell network.- Consolidated login and print scripts for TBD Consolidation Project, restructuring of data server directories- Provided software support for desktop applications, TBA Navigator, Office 97, Lotus Notes, Lotus Smart Suite, MS Access, MS Project and PeopleSoft.- Responsible for moves within Lincolnshire campus and configured the design of workstations based on department needs.","duration":"Jul 1995 Jan 2000 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jan 2000","start_date":"Jul 1995","subtitle":"Hewitt Associates","title":"Integrated Technology Services"}],"url":"https://www.linkedin.com/company/aon"}]', '["Kim Gleason “Mike Anderson reported to me as a Project Manager in the Technology Services Project Delivery team at Cardinal Health. Mike is a certified Project Management Professional whose diverse capabilities enabled him to independently manage both Technology and Applications related projects. Mike would be a valuable asset to any organization looking to hire an experienced Project Manager.”","LoriLee Sadler Bielski “Mike was an excellent support manager at CLG/UNext. He prioritized user requests/problems in the queue well, delegated issues to the right support team member, and made sure problems were solved thoroughly and well. Mike took the \\"teach them to fish\\" approach to support and worked hard to make users at all levels of the organization understood the problem they were having, how to solve it, and, most importantly how to avoid it. He is personable, customer-focused, detail-oriented, and a great manager. I would welcome the opportunity to work with him again.”"]'] User: ['Jamiudeen Folarin', 'Experienced Information Technology System Analyst with a demonstrated history of working in the utilities industry. Skilled in Windows 7, Computer Repair, Mac OS X Server, Technical Support, and HP Products. Strong information technology professional with a Bachelor of Science (B.Sc.) focused in Computer information systems from John Jay College of Criminal Justice.', 'System Analyst Cyber Security at Con Edison', 'Con Edison', '[{"company":"Con Edison","company_id":"con-edison","industry":"Utilities","location":null,"positions":[{"description":"","duration":"Dec 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Con Edison","title":"System Analyst Cyber Security"},{"description":"Provide desktop support to Tech Support Team on daily issues and concerns.Work with Microsoft and other third-party vendors to resolve corporate technical issues. Configure iPad, iPhone, Android and Windows smartphone and tablets for Citrix and BYOD program and company devices.Responsible for deploying the software via SCCM console and maintain them via AD Group Policy.Responsible for testing all new Windows 10 build, with all model of computer devices used company wide, in the SCCM Task Sequence.Responsible for downloading and testing system BIOS Update for all computer Devices.Responsible for update all Microsoft Office packages, including office 2010, 2013, 2016 and Office 365 deployment.Responsible for Microsoft and non-Microsoft monthly patch testing and deployment via SCCM and in-house tool to all the corporate and test environment workstations.Work in teams to build a project plan for Windows 10 Migration, create and assign tasks accordingly.Responsible for organizing and implementing plans to migrate users and computers from End of Life software to the latest version.Responsible for organizing and implementing plans to migrate users and computers from Adobe Creative Cloud Teams to Enterprise subscription. Also support in troubleshooting software and functionality issues along with adding/remove licenses via Adobe Console.Responsible for creating new packages for Adobe Creative Cloud using Adobe packager, test them and keep them up-to-date for customers to use.Work in teams to build a project plan for Windows 10 Migration, create and assign tasks accordingly.Assist in getting all the applications certify for Windows 10.","duration":"Apr 2018 Dec 2021 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 2021","start_date":"Apr 2018","subtitle":"Con Edison","title":"Senior System Integration Technical Analyst"},{"description":"","duration":"Apr 2016 Apr 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2018","start_date":"Apr 2016","subtitle":"Con Edison","title":"IT System Analyst"}],"url":"https://www.linkedin.com/company/con-edison"},{"company":"First Republic Bank","company_id":"first-republic-bank","location":"New York, NY","positions":[{"description":"• Provide front line technical support to the Bank by responding to incidents and requests reported by users through multiple channels; voice, email, IM, social media, etc.• Provide superior, high-touch service by engaging mature interpersonal, communication and telephone handling skills.• Provide highest levels of availability within the ACD system during scheduled working hours while applying performance behaviors aligned with guidelines and standards designed to enable agents to consistently deliver effective results and to ensure the highest level of productivity and user satisfaction.• Provide troubleshooting support for a wide variety of 3rd party applications, Microsoft Office 2010, PCs, Laptops, Peripherals, IP Phones, Network, Internet Browsers, Outlook 2010, Active Directory and Exchange, XP and Win7 operating systems, etc. and engage escalation support processes in a timely fashion using sound judgment and self-initiative.• Experience successfully delivering technical support via telephone in a high-call volume environment is strongly desired.• Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.","duration":"Oct 2017 Mar 2020 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2020","start_date":"Oct 2017","subtitle":"First Republic Bank","title":"Service Desk Support Analyst"}],"url":"https://www.linkedin.com/company/first-republic-bank"},{"company":"Al Jazeera America","company_id":"al-jazeera-america","location":"New York, NY","positions":[{"description":"• Install, Configure and continuous support for Windows (7, 8, and 10) and Mac OS X clients (10.8.5, 10.9, 10.10.5, 10.11). Implemented and managed 300+ Mac OS X devices using Casper JAMF across different team.• Planning, executing WDS for Windows 7 deployment across various models of hardware’s/laptops and the different departments, for 3 sites during the launch of Al Jazeera America.• Proactively optimize IT devices with proper configuration items management and assist in writing manuals and documentation.• Provide support for CISCO teleconferencing system, setting up users for IP phones for Polycom phone system and Zoom Video conferencing.• Used Bomgar for the support of users remotely. Connecting to their computers and helping to resolve any issue that might arise. Since we have reporters that are on the field and uses that are in our over 25 buries around the US.• Used SharePoint for collaboration on documentation of processes and updated process for resolving issues. Also used it for ticket handoff between the IT support teams.• Install and configure OSX specific software (Adobe creative Cloud) and integrate Apple hardware with exiting Windows Active Directory infrastructure.• Built an Apple device deployment and maintenance server. Automated with the Casper enterprise software.• Installed and maintain Windows virtual image deployment for remote users and various critical broadcast applications to run on Mac OS X platforms. • Install, configure, Diagnose and troubleshoot support issues related to end user hardware equipment and create end user profiles, with regulated access levels according to group policy.• Worked with the Product and Innovation team to improving IT Service Policies, Processes and workflows for Al Jazeera America products, like Mobile Applications and the Digital team’s production software and sites.","duration":"Jul 2013 Apr 2016 2 years 10 months","duration_short":"2 years 10 months","end_date":"Apr 2016","start_date":"Jul 2013","subtitle":"Al Jazeera America","title":"Desktop Administrator"}],"url":"https://www.linkedin.com/company/al-jazeera-america"},{"company":"FIS","company_id":"fis","location":"New York, NY","positions":[{"description":"","duration":"Jun 2011 Jul 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2013","start_date":"Jun 2011","subtitle":"FIS","title":"Help Desk Technician"}],"url":"https://www.linkedin.com/company/fis"},{"company":"Kforce","company_id":"kforce","location":"","positions":[{"description":"","duration":"Dec 2008 May 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"May 2011","start_date":"Dec 2008","subtitle":"Kforce","title":"TECHNICIAN"}],"url":"https://www.linkedin.com/company/kforce"},{"company":"Cablevision","company_id":"cablevision","location":"","positions":[{"description":"","duration":"Jun 2006 Dec 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2008","start_date":"Jun 2006","subtitle":"Cablevision","title":"Technical Support Specialist"}],"url":"https://www.linkedin.com/company/cablevision"}]', '["Walter Viegas “I had the pleasure of working with Jamiudeen at Al Jazeera America. Jamiudeen was an important part of our client facing services team where he exceeded client expectations and was always eager to learn and support more.”","William Mendez “I managed Jamiudeen during his time at First Republic Bank, he is a great asset to have at any company. He has the Technical ability to analyze and resolve any issues that he is faced with and also balances that with a great user experience.”"]']### Assistant: The agent's job is to provide technical support and project management expertise. Today, the agent is reaching out to the user because they need assistance with resolving a cybersecurity issue and implementing system upgrades for their utility company.
### Human: Agent: ['Maile Akina', "Are you looking to leverage on-demand pay as an employee benefit to increase performance, improve your brand, attract and retain the best talent or reduce absenteeism and turnover? If you answered yes, Even has a solution for you. We provide your employees the ability to flexibly access their earned wages before payday as well as provide powerful savings tools which will in return create a more engaged, resilient workforce!What makes our approach fundamentally different is that we are outcome driven. Our product isn't about providing early access to pay to meet short term needs. It's designed to help reduce employee financial stress as they build savings and financial resilience over time. This approach is a win for everyone - for employees as they make progress along their financial journey, for our partners in reducing financial distraction and increasing employee engagement, and for our community at large in having more financially resilient citizens. We are proud to partner with and help organizations such as Walmart, Humana, PayPal and Noodles & Co.Contact me to start a conversation on how we can help transform your organization's approach to pay. You can also reach me at maile@even.com.", 'Helping companies foster a culture of employee satisfaction, build financial resilience and drive productivity.', 'Even', '[{"company":"Even","company_id":"even-responsible-finance","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Even","title":"Mid-Market Account Executive"},{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Even","title":"Senior Sales Development Representative"}],"url":"https://www.linkedin.com/company/even-responsible-finance"},{"company":"LiquiTech: Legionella & Waterborne Pathogen Prevention","company_id":"liquitech-environmental","location":null,"positions":[{"description":"Manages West Coast in complex sales cycle2020 Q1 Top Performer","duration":"Jan 2018 Apr 2021 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2021","start_date":"Jan 2018","subtitle":"LiquiTech: Legionella & Waterborne Pathogen Prevention","title":"Senior Director of Business Development"},{"description":"Ambassador of 126 accounts, consistently provided excellent knowledge of the customer\'s business. I executed our program and executed highest company retention rate.","duration":"Jan 2013 Jan 2018 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2018","start_date":"Jan 2013","subtitle":"LiquiTech: Legionella & Waterborne Pathogen Prevention","title":"Elite Account Executive"},{"description":"","duration":"Jan 2012 Dec 2012 1 year","duration_short":"1 year","end_date":"Dec 2012","start_date":"Jan 2012","subtitle":"LiquiTech: Legionella & Waterborne Pathogen Prevention","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/liquitech-environmental"},{"company":"Akina Household","company_id":null,"location":"Danville, California, United States","positions":[{"description":"Responsible for leading, guiding, inspiring, growth, cooking, cleaning, driving, worrying, hoping, explaining and inspiring two young human beings to become a positive influence in society. Responsible for leading, guiding, inspiring, growth, cooking, cleaning, driving, worrying, hoping, explaining and inspiring two young human beings to become a positive influence in society.","duration":"2006 2011 5 years","duration_short":"5 years","end_date":"2011","start_date":"2006","subtitle":"Akina Household","title":"President/Owner"}],"url":""},{"company":"San Jose State University","company_id":"san-jose-state-university","location":"San Jose, California, United States","positions":[{"description":"Organized and orchestrated all San Jose State Alumni and Football events, managed budgets from $10,000 - $90,000 Organized and orchestrated all San Jose State Alumni and Football events, managed budgets from $10,000 - $90,000","duration":"Jan 2005 Dec 2005 1 year","duration_short":"1 year","end_date":"Dec 2005","start_date":"Jan 2005","subtitle":"San Jose State University","title":"Private Event Coordinator"}],"url":"https://www.linkedin.com/company/san-jose-state-university"}]', '["Valbona Tika “At my time at LiquiTech, Maile always amazed me with her energy, positivity, business insight, and approaches to solving problems. Her hands-on strategy to leadership, dedication, driven and strong personality provided exceptional results for LiquiTech. She is not only a reliable and forward-thinking Business Development Director but also an inspiring team player. Her leadership and organizational skills have been invaluable to the team. Any organization would be very lucky to have her. I thoroughly enjoyed working with her!”","Christoph Lohr, PE “I highly recommend Maile to any organization that wants an engaged, passionate, and knowledgable business development expert. I have been working with Maile for the last 4 years, first as a client, then as a colleague, and have seen first hand her unique ability to take very complex information and present it in an easy to understand manner. Not only does she have the ability to learn technical and complex material, but she continually improves herself, investing her own time and resources into becoming a writer as well. However, Maile\'s expertise extends far past just content creation and delivery, as she also has a fantastic sense of the nuances of developing long term relationships with her clients, earning their trust with a level of professionalism that is rare in the world today. Any organization would be very fortunate to have her as part of their team.”"]'] User: ['Cicely Wedgeworth', 'Editor, writer, journalist, and content strategist with experience spanning major media outlets and tech companies.', 'Senior staff editor at The New York Times', 'The New York Times', '[{"company":"The New York Times","company_id":"the-new-york-times","industry":"Newspaper Publishing","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"The New York Times","title":"Senior staff editor"}],"url":"https://www.linkedin.com/company/the-new-york-times"},{"company":"realtor.com","company_id":"realtor-com","location":null,"positions":[{"description":"- oversee the day-to-day publication of stories in the News & Insights section, which gets about 10 million page views and 7 million visitors/month- curate content for the N&I homepage and on realtor.com- oversee weekly and monthly newsletters highlighting top stories and videos- assist editorial director in managing team of 7- oversee freelance budget and contracts- plan editorial calendar and run daily budget meetings- line edit breaking news, investigative pieces, and features- project-manage video program","duration":"Sep 2017 Sep 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2021","start_date":"Sep 2017","subtitle":"realtor.com","title":"Managing Editor, News & Insights"},{"description":"Line edited breaking news, investigative pieces, and features; set editorial calendar; wrote general housing-market trend stories and stories based on realtor.com research; edited a weekly column by our chief economist.","duration":"Oct 2015 Sep 2017 2 years","duration_short":"2 years","end_date":"Sep 2017","start_date":"Oct 2015","subtitle":"realtor.com","title":"Deputy Managing Editor, News & Insights"},{"description":"Assigned and edited stories on home improvement, decor, and maintenance.","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"realtor.com","title":"Senior Editor, Home Improvement"}],"url":"https://www.linkedin.com/company/realtor-com"},{"company":"ZesterDaily","company_id":"zester-media","location":"","positions":[{"description":"Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines. Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines.","duration":"Oct 2010 Aug 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2015","start_date":"Oct 2010","subtitle":"ZesterDaily","title":"Articles editor (part-time)"}],"url":"https://www.linkedin.com/company/zester-media"},{"company":"eBay","company_id":"ebay","location":"San Jose","positions":[{"description":"* Produced multimedia stories for the intranet, corporate blog and corporate news site that communicated key business priorities for employees and external audiences* Wrote and edited weekly news stories about interesting initiatives within the company* Coordinated with regional partners to edit their content for worldwide publication* Scripted, shot and edited video interviews highlighting exciting initiatives* Discovered and shared news stories related to our business on social channels","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"eBay","title":"Editorial Manager, Digital Publications"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"QuinStreet","company_id":"quinstreet","location":"","positions":[{"description":"* Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing. * Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing.","duration":"Feb 2011 Mar 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2012","start_date":"Feb 2011","subtitle":"QuinStreet","title":"Site Editor"}],"url":"https://www.linkedin.com/company/quinstreet"},{"company":"Yahoo!","company_id":"yahoo","location":"","positions":[{"description":"As part of the Yahoo! front page editorial team, I strove to make the Today module exciting, engaging and informative for more than half a billion users. This included packaging stories by writing clever copy and sourcing art; monitoring the mix of content on the front page to make sure it\'s always fresh, balanced and appropriate; and pinch-hitting wherever necessary.- Wrote for the 2010 Year in Review feature, which won a Yahoo! Editorial Award for Special Feature. One of my contributions, on immigration, received an honorable mention in the News category.","duration":"Dec 2008 Feb 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2011","start_date":"Dec 2008","subtitle":"Yahoo!","title":"Sr. Editorial Manager"}],"url":"https://www.linkedin.com/company/yahoo"},{"company":"CBS Interactive","company_id":"cbs-interactive","location":"","positions":[{"description":"Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience. Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience.","duration":"Jan 2005 Feb 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2011","start_date":"Jan 2005","subtitle":"CBS Interactive","title":"Editor, Chowhound Digest at Chow.com (part-time)"}],"url":"https://www.linkedin.com/company/cbs-interactive"},{"company":"Los Angeles Times","company_id":"los-angeles-times","location":"","positions":[{"description":"Five years on the foreign desk, two years in features (Food, Health, Home, Travel, Image). Edited stories for style and content; wrote display copy, web headlines and text for web photo galleries. Coordinated with graphics, photo and layout editors for the smartest presentation. Major projects included editing a Pulitzer-winning article, a multi-part package on life inside North Korea, and a special section for the Pope’s death. Honored as Copy Editor of the Month in May 2007. Contributed stories to Food and Travel sections.","duration":"Jun 2000 Mar 2008 7 years 10 months","duration_short":"7 years 10 months","end_date":"Mar 2008","start_date":"Jun 2000","subtitle":"Los Angeles Times","title":"Copy editor"}],"url":"https://www.linkedin.com/company/los-angeles-times"}]', '["Sue Rosenstock “Cicely is a top-notch writer and superb editor with a knack for creative storytelling. During her tenure at eBay Inc., Cicely built out our international presence and developed content around key corporate themes, including recruiting efforts, social media initiatives and company purpose. She is extremely adept at finding just the right angle to capture audience attention and makes expert use of multimedia -- including photography and video-based storytelling -- successfully improving user engagement across global digital and social channels. Cicely also helped manage the editorial calendar and was a key contributor to the development of our editorial style guide, driving consistent tone/messaging across all channels. Her considerable project management and collaboration skills were vital to the success of our team. On a personal note, Cicely is an absolutely joy to work with -- always eager to pitch in and effortlessly poised in the face of last-minute deadlines and changes in direction. She also has an insatiable desire to learn and expand her skill set, which helped us create innovative, best-in-class content. I am delighted to recommend Cicely without reservation.”","Joshua Anish “Cicely is a strong steward of the English language. In an environment that placed a premium on SEO, she stuck out as an advocate and purveyor of high-quality content. She\'s also extremely professional, efficient and constructive -- a general pleasure to work with.”"]']### Assistant: The agent's job is to help organizations transform their approach to pay, and today, the user is reaching out to the agent because they need assistance in creating a compelling article about the benefits of implementing on-demand pay as an employee benefit.
### Human: Agent: ['Sara M.', 'Experienced and accomplished Implementation specialist with seven years of experience in the Healthcare IT industry. Extensive experience with presentations, business development, and identifying training needs. Soft skills: Leadership, Problem Solving, Teamwork, Communication, Time Management, Flexibility, and Needs Assessment. Experience using MS Suite Tools (Excel, PPT, Outlook, Teams, Word), SQL, JIRA, Trello, Confluence, Service Desk.', 'Customer Service/Technical Support', 'MaddenCo, Inc.', '[{"company":"MaddenCo, Inc.","company_id":"maddenco-inc.","industry":"IT Services and IT Consulting","location":"Evansville, Indiana, United States","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"MaddenCo, Inc.","title":"Customer Service/Technical Support Technician"}],"url":"https://www.linkedin.com/company/maddenco-inc."},{"company":"Aveanna Healthcare","company_id":"aveanna-healthcare","location":null,"positions":[{"description":"Provided guidance to identify, develop, implement, and maintain effective Clinical Information Systems Organized, conducted, and managed software implementations for over 100 locationsManaged process workflow and integration for system conversion effortsEngaged directly with 3rd party vendor software team, C-Suite stakeholders, developers, and QA team to ensure best practices are followed and all applicable features were up to date. Integrations/conversions progress reportingUtilized interactive education to enhance comprehension of Clinical Information Systems and associated applications for end usersActed as Clinical Lead/Liaison for the Aveanna Learning CouncilProvide mobile application functionality, structure, and accessibility guidanceCreated Clinical Application Reference Guides for field staff and branch members Trained end-users via onsite and virtual classroom methodologiesCoordinated with IT service team to track, review, and ensure resolution of all applicable mobile support tickets which included face to face and remote end-user guidanceProvided full end-user support which consisted of 23 branch locations and 30,000+ field nurses","duration":"Apr 2018 Oct 2021 3 years 7 months","duration_short":"3 years 7 months","end_date":"Oct 2021","start_date":"Apr 2018","subtitle":"Aveanna Healthcare","title":"IT Clinical Product Owner/Project Lead/Trainer"},{"description":"Conducted classroom, virtual, and field training to close to 2000 employees across 35 locations on electronic medical record software Provided continued support and problem resolution after training/implementation Implemented a mobile electronic medical record application, Dynoforms, and a mobile device (HOPE) for pediatric nursing documentation for over 100 branch locations Planned, organized, and developed materials and facilitated training to Aveanna user groups Participated in root cause analysis to recommend product enhancements or other appropriate actions","duration":"Apr 2016 Apr 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2018","start_date":"Apr 2016","subtitle":"Aveanna Healthcare","title":"EMR Business Analyst/Trainer II"},{"description":"Office lead responsible for daily workflow and productionSupervised the submitting of pending claims reportsActed as Liaison between the office, parents, and insurance companiesManaged case load audits for all therapistsLead in conflict resolution with insurances to ensure that we are getting adequate reimbursementOrganized and followed through processing of Eligibility and VOB (twice monthly)Communicated with physicians to acquire signatures for POC and Insurance AuthorizationsManaged daily, weekly, and monthly reporting for audits, as well as insurance companiesTrained new hires and ensure they are acclimated to Epic’s procedures and protocolCommunicated/coordinated with Client Relations Directors and Client Relations Associates when paperwork is needed from physician’s officesReviewed outgoing paperwork to ensure accuracy and resolve any discrepanciesStayed up to date on all insurance procedures, additions, and revisions","duration":"Aug 2014 Apr 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2016","start_date":"Aug 2014","subtitle":"Aveanna Healthcare","title":"Therapy Referral Coordinator"}],"url":"https://www.linkedin.com/company/aveanna-healthcare"},{"company":"Southwest Office Systems","company_id":"southwest-office-systems-inc","location":"Fort Worth, TX","positions":[{"description":"Monitored workflow of Customer Service DepartmentManaged eSOS website, FMAudit/Toner on Demand program, and customer accounts on websiteManaged customer workflow, evaluated and updated processes to increase time and efficiency; internal and externalEstablished remote desktop connection to install and update business applications Monitored workflow of Customer Service DepartmentManaged eSOS website, FMAudit/Toner on Demand program, and customer accounts on websiteManaged customer workflow, evaluated and updated processes to increase time and efficiency; internal and externalEstablished remote desktop connection to install and update business applications","duration":"Oct 2009 Aug 2014 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2014","start_date":"Oct 2009","subtitle":"Southwest Office Systems","title":"Customer Service Lead"}],"url":"https://www.linkedin.com/company/southwest-office-systems-inc"}]', '["Richard Fay “I had the pleasure of working with Sara for a number of years on a variety of development projects. Sara stood out for her excellent mastery of technical requirements and strong subject matter expertise. I would unconditionally recommend Sara for any Product Owner or Business Analyst role in the IT field.”","Ben Krichko “I\'ve had the pleasure of working with Sara on several projects. Besides the fact she follows through on her commitments, is her detail of feedback. On our implementation of AI Helpdesk/Password reset she was able to provide the technical team thorough examples of failed tests including cause & effect to help the developers get a resolution faster. Sara also held a pivotal role in our O365 & Windows 10 roll out. Her style of training was effective and timely in assisting users adapt to new technology. I could go on and provide more examples! ”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to provide technical support and training in the healthcare IT industry. Today, the user is reaching out to the agent because they need assistance with implementing a new clinical information system at their dental clinic.
### Human: Agent: ['Sergi Pons Freixes', "According to my academic curriculum, I am a telecommunications engineer and doctor on Signal Theory and Communications. In practice, I love software development—mostly in Python—and software architecture. Currently, I'm Staff Full Stack Engineer at Qualcomm. I have the pleasure of spending my time at work programming in Python, architecting systems and discussing technological challenges with my peers. During my master's degree in Telecommunications Engineering, I engaged in part-time research in the Department of Signal Theory and Communications at the Polytechnic University of Catalonia, with the design and development of a low-cost hyperspectral in-situ sensor. This experience stimulated me to start a Ph.D. in the same department. I obtained a grant from the Spanish National Research Council and performed my predoctoral training at the Marine Technology Unit in Barcelona. During this time I graduated for a Master of Advanced Studies and lead and supervised master theses of other university students while continuing my research on low-cost solutions oriented to increase the observational capabilities for marine/oceanographic biological information systems. In 2011, I gained a fellowship from the Spanish Ministry of Economy and Competitiveness, to expand my experience in international scientific organisms. With it, I moved to the European Space Agency facilities in Italy, where I worked in assessing the viability of remote sensing coral monitoring. During my stay, I gained a contractor position in RHEA_ as Performance Simulation Engineer for the Sentinel 3 satellite project at the European Space Agency facilities in the Netherlands. I was responsible for the operation and maintenance of the simulators and data processors. In January 2015 I moved to San Diego, California, where I finished my Ph.D. In August of the same year, I took a turn on my career and moved to the web development field. I started working as a Software Engineer at Eastridge Workforce Solutions, building the backend of a vendor management system. In 2018 I was promoted to Engineer Lead, and in 2019 to Engineering Manager. In May 2021 I joined Qualcomm looking for new challenges to keep me growing professionally. I look back and it's a humbling experience to see how much I have learned during all these years because that's just proof of how much there is still in front of me to learn and improve.", 'Staff Full Stack Engineer at Qualcomm', 'Qualcomm', '[{"company":"Qualcomm","company_id":"qualcomm","industry":"Wireless Services","location":"San Diego, California, United States","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Qualcomm","title":"Staff Full Stack Engineer"}],"url":"https://www.linkedin.com/company/qualcomm"},{"company":"Eastridge Workforce Solutions","company_id":"eastridge-workforce-solutions","location":null,"positions":[{"description":"Responsibilities:- Ensure the Eastridge Cloud scalability, stability and availability.- Be responsible for optimizing the Eastridge Cloud performance.- Determine the best practices for code quality.- Design and build modular applications and APIs.- Improve efficiency and clear roadblocks for software engineers to achieve their peak performance.- Create, delegate, coordinate, and prioritize development tasks.- Meet with internal and external clients to understand their needs and business objectives.","duration":"Sep 2018 Mar 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2021","start_date":"Sep 2018","subtitle":"Eastridge Workforce Solutions","title":"Engineering Manager"},{"description":"Same duties as a Software Engineer, with the additional responsibilities:- First responder to engineering requests, bugs and alerts- Creation, delegation, prioritization and coordination of engineering tasks- Responsible for code quality- Deployment of code to QA and production systems","duration":"Mar 2016 Sep 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2018","start_date":"Mar 2016","subtitle":"Eastridge Workforce Solutions","title":"Lead Engineer"},{"description":"Responsible for designing and building modular applications and RESTful APIs using:- Python web frameworks (Pyramid)- SQL object-relational mappers (SQLAlchemy)- Version control systems (Git with Gitflow)- Collaborating with front-end engineers","duration":"Aug 2015 Feb 2016 7 months","duration_short":"7 months","end_date":"Feb 2016","start_date":"Aug 2015","subtitle":"Eastridge Workforce Solutions","title":"Python Software Engineer"}],"url":"https://www.linkedin.com/company/eastridge-workforce-solutions"},{"company":"RHEA","company_id":"rheagroup","location":"Netherlands","positions":[{"description":"Expert on the System Performance Simulator and the Ground Processor Prototype for the Sentinel 3 satellite from the European Space Agency Expert on the System Performance Simulator and the Ground Processor Prototype for the Sentinel 3 satellite from the European Space Agency","duration":"Jan 2013 Dec 2014 2 years","duration_short":"2 years","end_date":"Dec 2014","start_date":"Jan 2013","subtitle":"RHEA","title":"Junior Performance Simulation Engineer"}],"url":"https://www.linkedin.com/company/rheagroup"},{"company":"European Space Agency","company_id":"european-space-agency","location":"Italy","positions":[{"description":"Assess the viability of remote sensing coral reef monitoring at the Earth Observation Exploitation and Services Division. Assess the viability of remote sensing coral reef monitoring at the Earth Observation Exploitation and Services Division.","duration":"Jun 2011 Dec 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2012","start_date":"Jun 2011","subtitle":"European Space Agency","title":"Spanish Trainee"}],"url":"https://www.linkedin.com/company/european-space-agency"},{"company":"Marine Technology Unit (UTM, CSIC)","company_id":"unidad-tecnolog-a-marina-utm-csic-","location":"Spain","positions":[{"description":"Design and development of hardware and software for embedded systems and hyperspectral sensors.Design and development of software for workstations (data processing, data visualization).Simulation of hyperspectral scenarios with a radiative transfer numerical model.Collaboration on several research projects funded by the Spanish National Research Council and the Spanish Ministry of Education and ScienceSupervision of Master Thesis\' Design and development of hardware and software for embedded systems and hyperspectral sensors.Design and development of software for workstations (data processing, data visualization).Simulation of hyperspectral scenarios with a radiative transfer numerical model.Collaboration on several research projects funded by the Spanish National Research Council and the Spanish Ministry of Education and ScienceSupervision of Master Thesis\'","duration":"Feb 2006 May 2011 5 years 4 months","duration_short":"5 years 4 months","end_date":"May 2011","start_date":"Feb 2006","subtitle":"Marine Technology Unit (UTM, CSIC)","title":"Assistant Researcher"}],"url":"https://www.linkedin.com/company/unidad-tecnolog-a-marina-utm-csic-"},{"company":"Universitat Politècnica de Catalunya","company_id":"universitat-politecnica-de-catalunya","location":"Spain","positions":[{"description":"Development of hardware and software for workstations, embedded systems and hyperspectral sensors. Development of hardware and software for workstations, embedded systems and hyperspectral sensors.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Universitat Politècnica de Catalunya","title":"Assistant Researcher"}],"url":"https://www.linkedin.com/company/universitat-politecnica-de-catalunya"}]', '["Jaume Piera “I have known Sergi Pons, as a student at Technical University of Catalonia (UPC) and as researcher at the Marine Technology Unit (UTM-CSIC). My involvement with Sergi has made me particularly familiar with his background and experience. During his activity as student, he was one of the best engineers developers I could supervise, and now he is one of the best young researchers in terms of potential for research, dedication, knowledge and approach to solving complex problems. He is ready to take the initiative, is specific in his questions and shows remarkable intellectual curiosity. He can work independently in a self-motivated way. During our discussions, he has been very proficient in getting his thoughts and ideas across.”","Bernd Seitz “In preparation for the Copernicus Sentinel-3 Commissioning phase we are currently setting up a hardware and software infrastructure allowing us to validate the Sentinel-3 instruments and first level of data products. The basis of this infrastructure are simulators for the instruments on-board Sentinel-3 and prototype simulators for the level 1 data processing chains. Sentinel-3 carries two optical instruments, OLCI (Ocean and Land colour instrument) and SLSTR (Sea and Land surface temperature) and SRAL (SAR Radar altimeter). SRAL is supported by a two channel microwave radiometer (for wet tropospheric range delay correction) and a package of instruments (a GPS receiver, a laser retro-reflector and a Doppler Orbit and Radio Positioning Integration by Satellite (DORIS) system) that provide a Precise Orbit Determination (POD) of the satellite. Sergi is responsible for the operation and control of the hardware and software infrastructure of the simulators and processors, for the corrective and evolutive maintenance to be applied and for the support to the analyses to be performed. This requires planning, executing and evaluating the output of data generation and processing tasks, and the development of any helper tool and software useful for the related activities. Sergi is a very competent engineer and his contributions are very useful. He is open to provide support whenever needed. His friendly character is very much appreciated.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage high-profile events, and today, the agent is reaching out to the user because they need assistance in planning a large-scale healthcare conference.
### Human: Agent: ['Jim Palmisano', 'Experienced Principal with a demonstrated history of working in the law practice industry. Skilled in Torts, Arbitration, Domestic Relations, Trial Practice, and Adoption. Strong education professional with a JD focused in LAW from Chicago-Kent College of Law, Illinois Institute of Technology.', 'Family Law Attorney', 'Palmisano Law Group', '[{"company":"Palmisano Law Group","company_id":null,"location":"Orland Park, Oak Brook, Arlington Heights, Chicago","positions":[{"description":"Attorney at Law Attorney at Law","duration":"Nov 1973 - Present 48 years 7 months","duration_short":"48 years 7 months","end_date":"Present","start_date":"Nov 1973","subtitle":"Palmisano Law Group","title":"Principal"}],"url":""}]', '["David Pasulka “Jim is an extremely talented attorney. He has great legal knowledge that works well with his practical approach in an case. His skills make him a formidable opponent and his personality makes working with him a pleasure. I highly recommend Jim as an attorney. ”","Sherry Ellsworth “Look no further for an attorney. Take it from me, I went through a few attorney\'s before Mr. Palmisano. I put my life and trust into the hands of the wrong people. I left broke and feeling taken advantage of. Mr. Palmisano works with the highest integrity, and strives to make the situation right. I hope and pray for those out there that need help will find Mr. Palmisano.”"]'] User: ['Karen Wilson', 'A conscientious leader whose focus on people, projects and processes builds collaborative relationships with business partners and stakeholders.', 'Senior Manager, Applications Team', 'State of Colorado', '[{"company":"State of Colorado","company_id":"state-of-colorado","industry":"Government Administration","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"State of Colorado","title":"Sr. Manager, Enterprise Applications"},{"description":"Working with the Revenue Collections and Regulatory Services Application Team","duration":"May 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"May 2014","subtitle":"State of Colorado","title":"Senior Business Analyst"},{"description":"Project lead of the Business Process Re-engineering effort for the State’s new financial, procurement, budget and reporting ERP. The existing system, Colorado Financial Reporting System (COFRS) will be replaced by Colorado Operations Resource Engine (CORE) in July 2014.My responsibilities include planning, setting goals and milestone dates, creating governance and project planning documents along with tools to support those efforts. As part of the Project Leadership team, I am responsible for overseeing all Cross-Functional activities; Configuration, Security and Workflow, Reporting, Development of new policies and procedures, and User Acceptance Testing. I also manage two Department of Personnel and Administration employees assigned to the Governor’s Office of Technology. I back up and serve as a delegate for the Project Manager as needed.I am the SharePoint Administrator managing libraries, sites and user access.This position allows me to utilize requirements gathering, communication skills, collaboration with business owners, vendors and peers; developing processes and utliization of technology. Liaison between business owners and development staff.","duration":"Feb 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Feb 2013","subtitle":"State of Colorado","title":"Business Analyst/Business Process Engineering Manager"}],"url":"https://www.linkedin.com/company/state-of-colorado"},{"company":"LPS Asset Management Svcs., Inc.","company_id":null,"location":"","positions":[{"description":"Gather requirements, document and act as project manager for new functionality, enhancements, and application bugs for proprietary applications. Work with clients and business units to determine best possible solutions using technology and organizational tactics. Coordinate activities with the development team to ensure end product is delivered on time. •Develop and design business, functional and technical requirement specifications •Prepare level of effort estimates •Perform unit/regression/integration testing •Conduct system analysis using SQL •Gap analysis •Track all projects, bugs and production support •Project Management for all projects - manage and communicate activities, changes, deadlines, status to client, business unit, development group and stakeholders•Production Support•Deliver training documentation and training as necessary•Develop, maintain and cultivate collaborative relationships and programs","duration":"Oct 2008 Feb 2013 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2013","start_date":"Oct 2008","subtitle":"LPS Asset Management Svcs., Inc.","title":"Sr. Business Analyst & Project Manager (Software Application Development Group)"}],"url":""},{"company":"City and County of Denver","company_id":"city-and-county-of-denver","location":"","positions":[{"description":"Work with all city agencies to align and coordinate business processes, and be the clearing house and quality control for configuration changes, content management, and researching and resolving issues in collaboration with the stakeholders of the 311 Call Center. Implement and coordinate business process improvements with a variety of targeted stakeholders. •Communicate and report the performance status of various entities utilizing the Customer Relation Management (CRM) PeopleSoft application. •Document all business processes relating to departmental functionality with CRM •Identify all Key Performance Indicators (KPI) and Business Activity Monitoring (BAM) •Follow the standards, methodologies, and criteria for identifying agency readiness and acceptance •Develop, maintain and cultivate collaborative relationships and programs •Continual process improvement to maximize the CRM application\'s effectiveness with the user communityDrive development team to successfully modify and create software to meet requirements","duration":"May 2002 Oct 2008 6 years 6 months","duration_short":"6 years 6 months","end_date":"Oct 2008","start_date":"May 2002","subtitle":"City and County of Denver","title":"Sr. Business Analyst/System Analyst"}],"url":"https://www.linkedin.com/company/city-and-county-of-denver"},{"company":"Metrocall, Inc.","company_id":null,"location":"","positions":[{"description":"Responsible for all operations including customer care call center, inventory, accounting, credit and collections, data entry, churn management, human resources, outside account service group, information systems and management. Managed up to 200 employees with dotted line responsibility to 500 employees, developed and set annual budgets, managed contracts, negotiated acquisitions, strategic and tactical planning for meeting or exceeding monthly, quarterly and annual budget goals; lead branch-level management in developing and implementing plans. Constituted and executed programs designed to maximize revenue and inventory utilization and decrease operating costs while maintaining quality standards and high level customer service.","duration":"Feb 1988 Apr 2002 14 years 3 months","duration_short":"14 years 3 months","end_date":"Apr 2002","start_date":"Feb 1988","subtitle":"Metrocall, Inc.","title":"Director of Operations"}],"url":""},{"company":"AT&T Wireless","company_id":"att","location":"","positions":[{"description":"Responsible for all operations including customer care call center, inventory, accounting, credit and collections, data entry, churn management, human resources, outside account service group, information systems and management. Managed up to 400 employees, developed and set annual budgets, managed contracts, negotiated acquisitions, strategic and tactical planning for meeting or exceeding monthly, quarterly and annual budget goals; led branch-level management in developing and implementing plans. Constituted and executed programs designed to maximize revenue and inventory utilization and decrease operating costs while maintaining quality standards and high level customer service.","duration":"1994 1998 4 years","duration_short":"4 years","end_date":"1998","start_date":"1994","subtitle":"AT&T Wireless","title":"Regional Operations Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["Patrick Matthews “Karen Wilson is an outstanding leader who has a hunger for excellence, high standards for performance delivery, and a heart for the people with whom she works. For example, of her own initiative, Karen is providing sign language training for her team to more easily communicate with a hearing-impaired developer who joined her team in August. She is adept at leading technologists and working with agency staff to achieve business needs; other managers look to her for guidance and advice. Karen is my go-to manager to represent me when I am not available; she is a highly skilled and qualified leader who should be promoted to senior manager at the first opportunity for the broader benefit of OIT. ”","Javier Ramirez “Karen is a strong willed professional who continually strives for operational excellence. Having worked with her for 14 years, I was afforded the opportunity to see her prove her performance consistently; time and time again. It was a sincere pleasure working with Karen as well as witnessing her balance her trust, empowerment, and guidance among her team members. Karen is a true and valued professional in any arena.”"]']### Assistant: The agent's job is to provide legal representation in family law cases. Today, the user is reaching out to the agent because they need assistance with a complex adoption case.
### Human: Agent: ['Richard Sadley', 'PROFESSIONAL EXPERIENCE Over 25 years of IT experience. This includes the design and building of small to large server infrastructures working for various firms over the years. Trouble-shooting, performance tuning, communication skills and the ability to provide detailed documentation are among my strongest abilities. GOALS Working with an organization that could utilize my experience and knowledge on new and existing technologies as well planning for future technologies. SPECIALTIES Amazon Cloud Services (AWS) SysOps Administrator - Associate Amazon Cloud Service (AWS) Certified Cloud Practitioner 2020 Microsoft Certified: Azure Security Engineer Associate (AZ-500) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft Azure & Azure Active Directory (Hybrid) CompTIA A+, Network+, Security+, Project+, Cloud Essentials, and Cloud+ Certified Microsoft Windows Server 2008 R2, 2012 R2, 2016, 2019, and 2022 Microsoft Hyper-V Server 2012 R2, 2016, and 2019 w/SCVMM Microsoft Exchange Server 2010, 2013, 2016, 2019 Microsoft Office 2010, 2013, 2016 (Office365), and M365 PKI Infrastructure Management Citrix Certified Associate - XenServer 6.x Certified Citrix Certified Associate - Virtualization - XenApp & XenDesktop 7.15 VMware vSphere and ESXi Server 5.5, 6.0, 6.5, 6.7, 7.0 Managing Windows Update via WSUS and SCCM Active Directory Engineering Datacenter Management Core Networking Technologies TCP/IP, DNS/WINS/DHCP, etc. CIW Site Development Associate Certified Compliance Audits Disaster Recovery Planning and Testing Rapid Server Deployment HP EVA SANs and Brocade Switches PURE Storage Arrays HP ProLiant, Integrity, and Blade Servers Dell PowerEdge Servers, Blade Servers, and PowerVault Storage Arrays IBM xSeries Server Hardware Certified Redhat/Debian Linux', 'Systems Engineer II at Aqua America', 'Aqua', '[{"company":"Aqua","company_id":"myaquaamerica","industry":"Utilities","location":null,"positions":[{"description":"Supporting Aqua\'s ever expanding infrastructure. SSO Engineering utilizing Azure AD, and ADFS - SAML integrations. Public and private PKI management for internal and external application security.","duration":"Aug 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Aqua","title":"Systems Engineer II"},{"description":"Day to day responsibilities include engineering, administering, and managing the resources that enable Aqua\'s IT department to function as an effective business unit. Deployments, upgrades, and the daily care and feeding of critical infrastructure systems such as Active Directory, Azure, Office365, Workday, Antivirus, Backups, VM\'s, core network technologies, PKI, Citrix, and hardware to name a few.","duration":"Aug 2016 Aug 2020 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 2020","start_date":"Aug 2016","subtitle":"Aqua America","title":"Systems Administrator II"}],"url":"https://www.linkedin.com/company/myaquaamerica"},{"company":"Barnes & Noble","company_id":"barnes-&-noble","location":"Monroe Twp, NJ","positions":[{"description":"Designed, planned, procured, and implemented a multi-tiered Windows based Server environment to support a 1.2 million square foot retail warehouse facility. This included all facets of support for local users as well as a remote facility in Reno, NV. Responsibilities included but not limited to deploying hardware, patching Windows systems, deploying VM\'s, Active Directory maintenance, project planning, budgeting, and hardware maintenance. Designed, planned, procured, and implemented a multi-tiered Windows based Server environment to support a 1.2 million square foot retail warehouse facility. This included all facets of support for local users as well as a remote facility in Reno, NV. Responsibilities included but not limited to deploying hardware, patching Windows systems, deploying VM\'s, Active Directory maintenance, project planning, budgeting, and hardware maintenance.","duration":"May 1998 Jul 2016 18 years 3 months","duration_short":"18 years 3 months","end_date":"Jul 2016","start_date":"May 1998","subtitle":"Barnes & Noble","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/barnes-&-noble"},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"Provided customer and store employee support for special order items. This included working directly with customers to schedule deliveries, resolve order issues, and process order returns. I was trained as a cashier and was able to assist other employees when check-out lines were long. Cross-trained in every department so customer assistance could be handled effectively and efficiently. Provided customer and store employee support for special order items. This included working directly with customers to schedule deliveries, resolve order issues, and process order returns. I was trained as a cashier and was able to assist other employees when check-out lines were long. Cross-trained in every department so customer assistance could be handled effectively and efficiently.","duration":"Nov 2000 Feb 2003 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2003","start_date":"Nov 2000","subtitle":"The Home Depot","title":"Special Services Representative"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"Emcore","company_id":"emcore","location":"","positions":[{"description":"Supported the desktop and server environment. This included the maintenance, upgrades, and installation on new workstations, servers, and printers. Supported the desktop and server environment. This included the maintenance, upgrades, and installation on new workstations, servers, and printers.","duration":"Oct 1997 May 1998 8 months","duration_short":"8 months","end_date":"May 1998","start_date":"Oct 1997","subtitle":"Emcore","title":"LAN Administrator"}],"url":"https://www.linkedin.com/company/emcore"},{"company":"Princeton Instruments","company_id":"princeton-instruments","location":"","positions":[{"description":"","duration":"Jun 1992 Oct 1997 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 1997","start_date":"Jun 1992","subtitle":"Princeton Instruments","title":"Network Server Administrator"}],"url":"https://www.linkedin.com/company/princeton-instruments"}]', '["Paul Disbrow “I had the pleasure of working with Rick for 5+ years at Princeton Instruments. He worked for me in a couple of different areas and was always willing to help and go the extra mile. He took on new projects with excitement and was able to work with little to no supervision. He is a very trusted and capable worker. He loves technology and is very gifted with the ability to learn quickly, follow through, and nail down every detail. I highly recommend him for any endevor that he wants to undertake. Sincerely, Paul Disbrow”","William Van Kuyk “Rick is an outstanding colleague and a pleasure to work with. His knowledge of both hardware and software make him an invaluable member of the team. Rick\'s keen understanding of Active Directory (AD), Internet Security and Acceleration Server (ISA), Internet Authentication Service (IAS/Radius) and general Windows Server is a great asset and if you add in his knowledge of HP hardware and Cisco VPN technology you have a receipe for sucess. On a personal level Rick, is an honest, responsible, friendly and enthusiastic. When I first met Rick, we instantly clicked and established a great workng rapport. If I had the opportunity to work with Rick, in the future I would certainly be honored.”"]'] User: ['Glenn Hollingsworth', 'As a highly-skilled and results-oriented IT leader, I possess experience directing global enterprise operations in big data, FinTech, Health IT, IWMS and MSP organizations.', 'Director, Operations Engineering - MSP DevOps', 'N-able', '[{"company":"N-able","company_id":"n-able","industry":"Information Technology and Services","location":"Raleigh-Durham-Chapel Hill Area","positions":[{"description":"","duration":"May 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"May 2021","subtitle":"N-able","title":"Director, Operations Engineering - MSP DevOps"}],"url":"https://www.linkedin.com/company/n-able"},{"company":"FM:Systems","company_id":"fmsystems","location":null,"positions":[{"description":"I am responsible for leading the Cloud, SaaS and Corporate IT functions at FM:Systems. I work closely with internal teams, partners, sales and customer support teams to maximize infrastructure availability, and ensure customer problems are addressed. I manage the technology roadmap for M&A activity related to the integration, planning and consolidation of critical Cloud, IT and SaaS functions.","duration":"Feb 2020 May 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2021","start_date":"Feb 2020","subtitle":"FM:Systems","title":"Sr. Director, Cloud and IT Operations"},{"description":"I am responsible for leading the Hosting, SaaS infrastructure, Corporate IT and Customer Support function of FM:Systems. I actively drive customer success, leading to ongoing renewals and expansion of the FM:Systems solution. I work closely with staff, partners, and customer teams to maximize infrastructure availability, and ensure customer problems are addressed. I manage the technology roadmap for M&A activity related to the integration, planning and consolidation of critical IT, Hosting, SaaS and Customer Success Support functions.","duration":"Apr 2019 Feb 2020 11 months","duration_short":"11 months","end_date":"Feb 2020","start_date":"Apr 2019","subtitle":"FM:Systems","title":"Director of Customer Operations"},{"description":"I am responsible for leading the Hosting, SaaS infrastructure and Corporate IT function of FM:Systems. I work closely with staff, partners, vendors and customer teams to maximize infrastructure availability, and ensure customer problems are addressed. I manage the technology roadmap for critical IT, Hosting and SaaS functions. I create and implement strategy for both Cloud and SaaS infrastructures to support our customers’ implementations of FM:Systems software. I am responsible for the operational success of clients hosted in various public/ private environments. My team provides the global support of clients providing 24x7 support for a diverse customer base, utilizing domestic and offshore resources, to meet our Service Level Agreements.","duration":"Aug 2018 Apr 2019 9 months","duration_short":"9 months","end_date":"Apr 2019","start_date":"Aug 2018","subtitle":"FM:Systems","title":"Director of Hosting Operations"}],"url":"https://www.linkedin.com/company/fmsystems"},{"company":"Teradata","company_id":"teradata","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"Lead a Cloud Operations team that hosts analytical applications within the AWS and Azure Cloud. These applications are utilized by various Fortune 500 marketing departments. I was responsible for incident management, budgets, capacity planning and performance. I managed an international team comprised of EU, India and US teammates and provide leadership, training and performance reviews. The team includes Architects, CloudOps, DevOps, and Infrastructure teammates. We developed \\"One Click\\" automation for QA, Development, Production and training environments with an internal client billing process. These applications are published to the AWS and Azure Market Place. Operational Responsibilities:All Hosted environments for the development, QA and Production delivery of CIM and RTIM. Operational responsibility for Bamboo, ELK, Fisheye/ Crucible, Confluence, GitLab, Jira, and OpsGenie.Budgeting:Plan and prepare the budgets for staff members, hosting (SaaS) projects, hardware, licensing, and operations costs associated with running a high availability AWS and Azure enterprise solution.Security:Manage internal and external security audits and pen testing and develop strategies for GDPR compliance.","duration":"Jun 2017 Jul 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2018","start_date":"Jun 2017","subtitle":"Teradata","title":"Sr. Manager - Cloud Operations"}],"url":"https://www.linkedin.com/company/teradata"},{"company":"Allscripts","company_id":"allscripts","location":null,"positions":[{"description":"Lead complex cloud operations for numerous hosted products that are both client and internal facing solutions. These applications are utilized by various healthcare systems and professionals across the globe. Provide platform focus and single point of contact within Hosting Solutions. Provide BU alignment with hosting\'s objectives and policies to ensure systems and end user experience optimization.","duration":"Sep 2016 May 2017 9 months","duration_short":"9 months","end_date":"May 2017","start_date":"Sep 2016","subtitle":"Allscripts","title":"Sr. Manager - HSM (Hosting Solution Manager)"},{"description":"Established and developed the hosting U.S. Command Center team and physical site. Managed the India and US Command Center teams comprised of level I and II teammates in a 24x7x365 support model.Managed seven Hosting (SaaS) product lines in a 24x7x365 “follow the sun” operation comprised of level III SE’s and DBA’s.","duration":"Oct 2014 Sep 2016 2 years","duration_short":"2 years","end_date":"Sep 2016","start_date":"Oct 2014","subtitle":"Allscripts","title":"Sr. Manager IS, Hosting Operation Services"},{"description":"Manage three SaaS product lines in a 24x7x365 “follow the sun” operation comprised of both US and international team members.","duration":"Jan 2013 Oct 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2014","start_date":"Jan 2013","subtitle":"Allscripts","title":"Manager IS, SaaS Ops - Hosting Solutions"}],"url":"https://www.linkedin.com/company/allscripts"},{"company":"Smith Breeden Associates","company_id":"smith-breeden-associates","location":null,"positions":[{"description":"Decreased costs through contract negotiations, rigorous vendor selection, implementing equipment changes. Managed IT infrastructure and software delivery functions, oversaw VoIP, Desktop and Network Services/Support and Disaster Recovery. IT budgeting, negotiated and reviewed external vendors/service provider contracts and billing. Provided Project Management during multiple system/equipment upgrades, consolidations and migrations.","duration":"2008 2013 5 years","duration_short":"5 years","end_date":"2013","start_date":"2008","subtitle":"Smith Breeden Associates","title":"Senior Vice President - Technology Services Manager"},{"description":"Planning and responsibility for site expansions, closures, consolidations, redesigns and relocations; HQ Office and Data Center relocation and consolidations. Developed, standardized and disseminated IT department processes/policies. Ensured optimum server efficiency, monitored capacity/usage patterns and implemented enterprise-wide backup/recovery technologies. Lead the administration and support for VoIP and system upgrades/migrations.TV production capabilities: supplying major financial TV networks with live video/sound feeds from the firm\'s trading floor.","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Smith Breeden Associates","title":"Vice President - Desktop Services Manager"},{"description":"Functioned as first-line support for all IT support; troubleshooting, issue resolution and general technical support for desktops, hardware, peripherals, networking and telecommunication systems.","duration":"Feb 1999 2006 7 years","duration_short":"7 years","end_date":"2006","start_date":"Feb 1999","subtitle":"Smith Breeden Associates","title":"Analyst – Systems Analyst"}],"url":"https://www.linkedin.com/company/smith-breeden-associates"},{"company":"CiviGenics","company_id":"civigenics","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"Supervised individuals court-ordered to the Electronic House Arrest Program; implemented/administered service provider contracts. Functioned effectively in a high-pressure and dangerous environment. Supervised individuals court-ordered to the Electronic House Arrest Program; implemented/administered service provider contracts. Functioned effectively in a high-pressure and dangerous environment.","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"CiviGenics","title":"Pre-trial Electronic Monitoring Coordinator"}],"url":"https://www.linkedin.com/company/civigenics"},{"company":"Carolina Corrections Services","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"Partnered with the North Carolina Crime Commission and North Carolina State University to develop program; oversaw all staff and youth offenders court-ordered to attend the center. Partnered with the North Carolina Crime Commission and North Carolina State University to develop program; oversaw all staff and youth offenders court-ordered to attend the center.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Carolina Corrections Services","title":"Manager of the Juvenile Day Reporting Center"}],"url":""}]', '["Srikar Reddy Kasireddy “Glenn has the tremendous ability to identify the strengths of his teams and provides direction to the team in achieving success. He is a great motivator and a detail-oriented manager who can manage day to day operations without losing sight of the strategic objective. He is always ready to help the team with any issues or challenges. His ability to identify key concerns and focusing energy towards addressing them makes him a very successful leader. I wish him all the best for all his future endeavors.”","George Radwan “I\'ve worked with Glenn multiple times over the years, and found him a pleasure to deal with. Always professional and detail oriented, yet with a great sense of humor and and a wonderful human touch. Working with him always guaranteed that the project would be a success. With all the work we\'ve done, there was always time for a few laughs along the way. I hope to continue working with Glenn many more times in the future.”"]']### Assistant: The agent's job is to provide IT consulting services. Today, the user is reaching out to the agent because they need assistance in optimizing their cloud infrastructure for their global enterprise operations.
### Human: Agent: ['Matt Ferris, CISSP, CISA, PMP', 'Currently focusing on Identity and Access Management process design and implementation, optimizing processes to maximize efficiency, as well as threat modeling. I have broad experience at supervising geographically-diverse technology teams. Strong background in back office, fixed income, equities, derivatives, trading, and settlement systems, as well as disaster recovery and database solutions. Experienced at improving efficiency through process automation, and bringing project management discipline and expertise to solving complex problems. Risk mitigation and risk response planning are core strengths.', 'Senior Vice President, Global Information Security', 'Bank of America Merrill Lynch', '[{"company":"Bank of America Merrill Lynch","company_id":"bank-of-america-merrill-lynch","industry":"Financial Services","location":null,"positions":[{"description":"Data Security/Architect for various Identity and Access Management solutions for enterprise programs.","duration":"Jan 2017 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Bank of America Merrill Lynch","title":"Senior Vice President, Global Information Security"},{"description":"Program owner for various operational risk initiatives across the Global Markets Risk Technology organization, including Identity and Access Management compliance, SOX and other regulatory driven mandates.","duration":"May 2013 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"May 2013","subtitle":"Bank of America Merrill Lynch","title":"Vice President, Operational Risk Execution"}],"url":"https://www.linkedin.com/company/bank-of-america-merrill-lynch"},{"company":"Bank of America Merrill Lynch","company_id":"bank-of-america","location":"Chicago","positions":[{"description":"· Oversee software development process· Coordinate releases· Liaise with corporate risk personnel to ensure compliance· Manage application hardware portfolio· Cross train support staff· Strategic planning for expansion and risk mitigation· Staff development· Project manage long term organizational initiatives · Oversee software development process· Coordinate releases· Liaise with corporate risk personnel to ensure compliance· Manage application hardware portfolio· Cross train support staff· Strategic planning for expansion and risk mitigation· Staff development· Project manage long term organizational initiatives","duration":"Jul 2012 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Jul 2012","subtitle":"Bank of America Merrill Lynch","title":"Vice President"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Merrill Lynch Global Services","company_id":null,"location":"Singapore","positions":[{"description":"· Project manage technology builds to support business expansion throughout APAC· Ensure compliance with regulatory standards across Asia Pacific· Liaise with operations staff on regional initiatives, forecasting, and budgets· Risk mitigation and risk response planning · Project manage technology builds to support business expansion throughout APAC· Ensure compliance with regulatory standards across Asia Pacific· Liaise with operations staff on regional initiatives, forecasting, and budgets· Risk mitigation and risk response planning","duration":"Jan 2011 Jul 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2012","start_date":"Jan 2011","subtitle":"Merrill Lynch Global Services","title":"Technology Liaison for Asia Pacific"}],"url":""},{"company":"Bank of America","company_id":null,"location":"Chicago","positions":[{"description":"Team Lead, Cash Securities technologyRates technology developer· Project managed 600K trade migration from legacy to target Back Office system· Led hardware/software retirement effort, build out of replacement system.· Led migration effort to move 45 million documents from legacy to target system· Supported Fixed Income and Equity operations staff with decision support tools· Developed components for market rates capture using Reuters API","duration":"Mar 2002 Dec 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Dec 2010","start_date":"Mar 2002","subtitle":"Bank of America","title":"Vice President"}],"url":""},{"company":"Objects Inc.","company_id":null,"location":"Chicago","positions":[{"description":"Provided application development solutions for corporate clients, including· Webify a legacy mainframe application for 100k+ annuity clients· Application development for healthcare standards accreditation· Application development for various financial services clients· Created a software defect tracking system adopted by 3 separate clients Provided application development solutions for corporate clients, including· Webify a legacy mainframe application for 100k+ annuity clients· Application development for healthcare standards accreditation· Application development for various financial services clients· Created a software defect tracking system adopted by 3 separate clients","duration":"Feb 1995 Mar 2002 7 years 2 months","duration_short":"7 years 2 months","end_date":"Mar 2002","start_date":"Feb 1995","subtitle":"Objects Inc.","title":"President"}],"url":""},{"company":"BALR Corporation","company_id":null,"location":"Oakbrook IL","positions":[{"description":"Webified a legacy mainframe application for 100k+ annuity clients Webified a legacy mainframe application for 100k+ annuity clients","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"BALR Corporation","title":"Consultant"}],"url":""},{"company":"New Resources Consulting","company_id":"new-resources-consulting","location":"Schaumburg, IL","positions":[{"description":"Application programming/consulting at various Fortune 500 companies in the Chicago area. Skills include RPG (interactive/subfiles), CL, AS400, Visual Basic, MS Access, Crystal Reports, PowerBuilder, Sybase. Application programming/consulting at various Fortune 500 companies in the Chicago area. Skills include RPG (interactive/subfiles), CL, AS400, Visual Basic, MS Access, Crystal Reports, PowerBuilder, Sybase.","duration":"Jan 1993 Feb 1995 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 1995","start_date":"Jan 1993","subtitle":"New Resources Consulting","title":"Consultant"}],"url":"https://www.linkedin.com/company/new-resources-consulting"},{"company":"Western Folder Distributing Company","company_id":null,"location":"Itasca IL","positions":[{"description":"Developed programs to support order processing, fulfillment and reporting for clients in the travel industry. (RPG and CL on the AS400). Developed programs to support order processing, fulfillment and reporting for clients in the travel industry. (RPG and CL on the AS400).","duration":"Dec 1992 Dec 1993 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 1993","start_date":"Dec 1992","subtitle":"Western Folder Distributing Company","title":"Programmer"}],"url":""}]', '["Levi W. McVay “I had the pleasure of working with Matt from late 2014 through early 2017 in Risk Technology. Matt is a true thought leader in the IAM and Operational Risk domains. I would jump to work with Matt in the future. ”","LinkedIn User “When Matt took over the management of the cash securities business unit; as part of systems consolidation/migration I had the opportunity to pursue a six sigma project and had it not been for Matt\'s constant support I would not have been able to complete the green belt. Matt is an outstanding manager, great management skills, very flexible, extremely knowledgeable, always encouraging us to learn and leverage new technologies and given the chance I would love to be part of his team again.”"]'] User: ['Adrian Pearson', 'An Identity & Access Management professional with over 15 years of experience designing solutions for identity data quality, access provisioning, multi-factor authentication, access governance, RBAC, ABAC, SoD, privileged account security and fraud prevention. Security systems architect for LDAP directories, OIM, OAM, OAAM, OUD, OVD, OID, AD, EUS and CyberArk and RSA IG&L/Aveksa. Evaluates applications for their adherence to compliance and security requirements, advising on how to consistently protect data and applications across the enterprise. Coaches staff on security principles, software design, software development, service delivery, IAM standards & methods, professionalism, the history of computing, and organizational culture. Evangelizes the guiding principles and cost-effective reuse of identity and access management capabilities. Has experience leading teams of IAM consultants in integrating enterprise applications and processes to align each application with a coordinated access governance model. Vertical markets: Insurance, Retail, Finance', 'Cybersecurity Architect, IAM at Securian Financial', 'Securian Financial', '[{"company":"Securian Financial","company_id":"securian-financial","industry":"Financial Services","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Securian Financial","title":"Information Security Consulting Director, IAM Architecture"}],"url":"https://www.linkedin.com/company/securian-financial"}]', '["Andrew Strong “I worked with Adrian on a very large greenfield identity management deployment in Australia. Adrian has an impressive breadth of knowledge across a range of technologies as well as the ability to maintain focus on business objectives.”","Pete Tannish, CISSP “Adrian is an amazing architect/developer/consultant, one of the most skilled people I\'ve ever worked with. He was an absolutely critical component to the NCC IdM/IAM implementation”"]']### Assistant: The agent's job is to optimize Identity and Access Management processes and maximize efficiency, and today they are reaching out to the user because they need assistance in integrating enterprise applications with a coordinated access governance model.
### Human: Agent: ['Luis Martinez-Stucchi', "As a former DACA recipient, I'm [In] it to help others emerge from the shadows! #InItTogether Currently, I am a Senior Technical Recruiter involved in the end-to-end candidate experience. My goal as a recruiter is to deliver and ensure the best Candidate Experience for all the candidates I work with. I prioritize the human aspect during my interactions with everyone I engage with. Regardless of your ultimate decision, I want to have left a positive impact on your experience with me and LinkedIn. Building and establishing a trustworthy long-lasting relationship will always be my priority. My two main hobbies that keep me sane and stress-free would be lifting heavy weights at the gym and/or running around chasing a soccer ball. I'm a fitness enthusiast and truly enjoy living a healthy and active lifestyle.", 'Senior Technical Recruiter at LinkedIn', 'LinkedIn', '[{"company":"LinkedIn","company_id":"linkedin","industry":"Internet","location":null,"positions":[{"description":"Results• Senior Recruiter focused on the end-to-end candidate experience • Actively sourcing while closing candidates across levels (IC to Management talent)• Creating, managing, and successfully filling reqs. across Data Infrastructure • Building and maintaining Client Management Partnerships with Hiring Managers and Eng. Directors• Cross-functionally collaborating with our Immigration and Compensation partners, HRBPs, and VP of Eng. • Leveraging Data to influence data driving hiring decisions • Strengthening partnerships with Sourcers and Recruiting Coordinators for a seamless and efficient recruiting process Leverage & Leadership• Continued involvement with DIBS (Diversity, Inclusion, and Belonging) initiatives across Tech and Eng. Recruiting• Mentoring, growing and developing junior Recruiters across TA while onboarding new recruiters• Implementing and optimizing a New Hiring Process from the ground up for our entire Eng. TA Org. • Developed and delivered Training to the entire Eng. TA Org. (100+ recruiters across the globe) on the new process• Advising hiring managers on our new hiring process while leading our Debrief sessions","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"LinkedIn","title":"Senior Technical Recruiter"},{"description":"• Full Cycle Recruiter focused on the end-to-end candidate experience • Created, managed, and successfully filled reqs. across levels (IC to Senior Management talent)• Built and maintained Hiring Manager partnership across Data Infrastructure• Involved with DIBS (Diversity, Inclusion, and Belonging) initiatives across Tech and Eng. Recruiting• Mentored junior recruiters and helped to onboard new recruiters","duration":"Apr 2019 Nov 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2020","start_date":"Apr 2019","subtitle":"LinkedIn","title":"Technical Recruiter 2 - Data Infrastructure"},{"description":"As a Technical Recruiter, the priority of my search is heavily focused on top talent for our Data Infra Org., which includes Systems and Infrastructure (SI), Big Data Engineering (BDE), and Analytics Platform Applications (APA). As an engineer for this org., you would be BUILDING Distributed Systems at scale. Recruiting• Sourcing candidates at scale to fill a variety of reqs. across domains such as SI, AI, Apps, Frontend, Mobile, etc. • Involved in the initial stages of the candidate\'s interview process• Met and exceeded quarterly metrics by hiring top talent• Constantly involved in meaningful projects to improve our hiring process• Mentored new and junior recruiters across TA","duration":"Mar 2018 Mar 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2019","start_date":"Mar 2018","subtitle":"LinkedIn","title":"Technical Recruiter - Data Infrastructure"},{"description":"At LinkedIn, we are creating economic opportunity for every member of the global workforce. We truly believe in our values, our vibrant culture, and in self, company, and world transformation! Recruiting: • Actively sourced 200+ candidates per week• Met and exceeded quarterly goals by hiring top talent across Eng TAMost Significant Initiative & Contribution Across Eng. TA:I had the opportunity to develop a Recruiting Data-Infra Playbook from scratch, in which the ultimate goal was to have it serve as a resource for all Eng. Recruiters across TA. The playbook would be leveraged by recruiters as a \\"One Stop Shop\\" for everything Data Infra related. This specific playbook entailed our hiring process into detail and it contained a descriptive breakdown of all the Engineering teams within the Data Infra Org. The playbook was heavily utilized across recruiting when sourcing and closing candidates; as well as when onboarding new recruiters to expedite knowledge transfer and reduce ramp-up time. A project that was initially developed for my team turned into an entire TA Org project, in which needed to be scaled for different Engineering domains such as AI, Apps, Front-end/UI, Mobile, Foundations/Tools, and SRE. A successful project that has continued to evolve by developing and rolling out a 2.0 improved version.","duration":"Apr 2017 Mar 2018 1 year","duration_short":"1 year","end_date":"Mar 2018","start_date":"Apr 2017","subtitle":"LinkedIn","title":"Recruiting Associate"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"Enterprise Rent-A-Car","company_id":"enterprise-rent-a-car","location":"Modesto, California Area","positions":[{"description":"• Assisted in the growth of a 200 car branch to 260 cars • Market to local business partners to maintain, strengthen, and build new business accounts • Effectively communicated with upper management, coworkers, and customers• Successfully met and exceeded sales metrics","duration":"May 2016 Apr 2017 1 year","duration_short":"1 year","end_date":"Apr 2017","start_date":"May 2016","subtitle":"Enterprise Rent-A-Car","title":"Management Trainee"}],"url":"https://www.linkedin.com/company/enterprise-rent-a-car"},{"company":"UC Merced","company_id":"university-of-california-merced","location":null,"positions":[{"description":"• Coordinated and assisted in event planning and marketing (i.e. 5K/5 Mile Run) • Developed logistics and successfully executed in-game promotional activities for matches• Mentored and trained personnel; Administrated all schedules","duration":"Feb 2016 May 2016 4 months","duration_short":"4 months","end_date":"May 2016","start_date":"Feb 2016","subtitle":"UC Merced","title":"Athletic Sports and Community Marketing Intern"},{"description":"• Coordinated special events hosted by UC Merced departments and off-campus entities • Successfully supervised and lead a group of 3-5 event staff student employees per shift• Provided solutions to conflicts for employees and various vendors","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"UC Merced","title":"Event Staff Supervisor"},{"description":"• Assisted in supervision of Intercollegiate Athletic team practices and home competitions • Contributed as a liaison and representative for the entire Athletic Training Department • Managed written injury reports; enforced all safety and risk management rules","duration":"Sep 2014 May 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2016","start_date":"Sep 2014","subtitle":"UC Merced","title":"Athletic Training Student Assistant"}],"url":"https://www.linkedin.com/company/university-of-california-merced"}]', '["“Finding a new role can be very stressful for multiple reasons. One it can be hard to understand the generic job posting to figure out how such a role can be a fit or not. Second, it is very time-consuming to go over the hundred of jobs posting. Thankfully, people like Luis make this much straightforward and way more simple. Luis was able to explain in great detail and simple words the different roles that can fit my profile. In addition to that, he helped to figure out timing and schedule during the interviewing process. ”","“Luis is an amazing and very helpful recruiter who really cares about the people he is working with. He went above and beyond to accommodate my requests as I was trying to figure out the most suitable role for me. I was fortunate to have worked with him and would highly recommend him.”"]'] User: ['Laura J. Lucero', 'Experienced Customer Success Manager with a demonstrated history of working in the information technology and services industry. Skilled in hospitality management, data analysis, creative problem solving, strategic communications, and relationship-builder with unsurpassed interpersonal skills.', 'Customer Success Manager, PGi', 'PGi', '[{"company":"PGi","company_id":"pgi","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"I ensure that my client base understands, internalizes and experiences the value of our product and service throughout the duration of their journey with PGi. I continue to be their trusted advisor and point of escalation as they utilize our most innovative UCaaS collaboration products.","duration":"Jun 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Jun 2019","subtitle":"PGi","title":"Customer Success Manager"},{"description":"As a Senior Global Service Manager, I manage the planning, integration and deployment of global enterprise clients into global operations. I act as a trusted advisor for my clients and am a point of escalation for service related issues. I monitor my clients\' global performance to continually improve service and support levels in addition to enhancing their success by improving their collaboration both internally and externally.","duration":"Apr 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Apr 2016","subtitle":"PGi","title":"Senior Global Service Manager"},{"description":"As a Team Lead, I was responsible for planning, assigning, and directing the teams\'s work in accordance with applicable policies, procedures, and guidelines. I determined needs and provided associates with the necessary information, tools, supplies, product knowledge, and business fundamentals for success. I created and implemented department and individual goals, tracked progress towards those goals. I was able to communicate bi-laterally within my organization to provide feedback and ideas. I provided guidance to my team members on how to set themselves and our client base up for success.","duration":"Dec 2008 Apr 2016 7 years 5 months","duration_short":"7 years 5 months","end_date":"Apr 2016","start_date":"Dec 2008","subtitle":"PGi","title":"Team Lead"}],"url":"https://www.linkedin.com/company/pgi"},{"company":"Hilton","company_id":"hilton","location":"Antlers Hilton, Colorado Springs, Co.","positions":[{"description":"","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"Hilton","title":"PM Hotel Manager on Duty"}],"url":"https://www.linkedin.com/company/hilton"},{"company":"Brown Palace Hotel","company_id":"brown-palace-hotel-spa","location":"","positions":[{"description":"","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Brown Palace Hotel","title":"Front Office- Guest Service Agent"}],"url":"https://www.linkedin.com/company/brown-palace-hotel-spa"}]', '["Tony Wrubel “I had the pleasure of working with LJ for 10+ years at PGi, during that time she never ceased to amaze me. Her unmatched dedication to the customer and their success was truly remarkable. I could always count on even the most hairy of customer issue calls to start off with “LJ has been absolutely amazing”. The respect that she garnered from the internal perspective was absolutely on par with the respect she had from her customers. LJ was a great teammate and was someone I could truly trust and depend on to get the job done right. If you value a dedicated employee that truly cares about a customer’s experience and genuinely cares about their success as well as your organizations, then LJ is the one for you. ”","Carol Hilliard “LJ is one of the most determined, hardworking and tenacious people I have had the pleasure to work with - she will never give up no matter how dauting the challenges. Through difficult and stressful business challenges she remains upbeat, positive, solution driven with an attention to detail that is second to none. She has an amazing sense of humor and can bring Customers and colleagues alike along with her making her a fabulous person to work with. You can see I don\'t think highly of this lady at all :) ”"]']### Assistant: The agent's job is to ensure the best Candidate Experience for all the candidates they work with, while the user is reaching out to the agent because they need assistance in finding a suitable role that aligns with their skills and experience.
### Human: Agent: ['Hussain S.', '🏆Hussain Shabbir is an expert in financial markets for almost a decade. He has been trading the markets since 2012 on regular basis and has become a profitable trader over time. Worked with multiple brokers in Asia and helped hundreds of traders and investors to become profitable and consistent with wise investing and trading. He had conducted Grand investor seminars in East & West Malaysia, as well as in Philippines, Indonesia,Thailand and Borneo.🏆Worked full time with FX and CFD brokers since 2016 as a motivational speaker and taught and shared his trading skills with hundreds of people, he is an expert in managing a sales team as well as marketing development for Brokers success and its growth.Very much client focused and consistently educating new and experienced traders. He is an expert in trading both American stocks and forex.', 'FX & CFD ONLINE TRADING Stocks broker \| Educating traders& investors to earn a passive income.', 'TeleTrade', '[{"company":"TeleTrade","company_id":"teletradeeu","industry":"Financial Services","location":null,"positions":[{"description":"To Lead the organisation towards its success.Leadership commitments for longer term partnerships","duration":"Aug 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Aug 2018","subtitle":"TeleTrade","title":"Financial Analyst"},{"description":"Motivational speaker to help clients understand and make them comfortable with the Financial Markets in depth, providing the right tools to learn about Techniqal and Fundamental Analysis in detail.","duration":"Aug 2017 Jul 2021 4 years","duration_short":"4 years","end_date":"Jul 2021","start_date":"Aug 2017","subtitle":"TeleTrade","title":"Motivational Speaker"},{"description":"Adviser in Financial Markets to enhance and develop clients profitable portfolios in American Stocks and Forex.","duration":"Jul 2017 Jul 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2018","start_date":"Jul 2017","subtitle":"TeleTrade","title":"Senior Financial Consultant"}],"url":"https://www.linkedin.com/company/teletradeeu"},{"company":"Forex Optimum Group","company_id":null,"location":"Greater Kuala Lumpur","positions":[{"description":"","duration":"Dec 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Dec 2019","subtitle":"Forex Optimum Group","title":"Financial Analyst"}],"url":""},{"company":"TeleTrade","company_id":"teletradeeu","location":"Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia","positions":[{"description":"Focusing on sales in Forex and Stock Markets portfolio, opening accounts and providing trading platform with an access to overall Financial Markets, Highly skilled with an aim to share the knowledge and educating in trading stocks and currencies. Focusing on sales in Forex and Stock Markets portfolio, opening accounts and providing trading platform with an access to overall Financial Markets, Highly skilled with an aim to share the knowledge and educating in trading stocks and currencies.","duration":"Jun 2014 May 2017 3 years","duration_short":"3 years","end_date":"May 2017","start_date":"Jun 2014","subtitle":"TeleTrade","title":"Financial Sales Consultant"}],"url":"https://www.linkedin.com/company/teletradeeu"}]', '["Muqaddas Nawaz “When it\'s comes to finding the best entries in stock market, he is the best expert I would recommend, He knows depth of technical analysis and Naked chartings, He taught hundreds of investors and traders to become independent in trading and to gain financial freedom.”","Souhir Jadli “Hussain is a kinded heart person, professional and hard working. very talented in the financial market. he helps everyone with a smile on his face. never hesitate to share his ideas and prespective. his background says alot about him already. focusing on his targets and make sure he reaches what he wants. easy going and down to earth, what makes it easy to have a good convestaion and share ideas with all positive vibes around him.”","Jimmie Goh Tjun Tsien 吳俊顯 “Is an honour to know Hussain. He is sincere, professional and always willing to share his ideas in the financial markets. I enjoy our meeting to learn and generate more ideas from each other. It\'s been great to collaborate with Hussain.”","Elissa Maalouf “Hussain is one of a kind person. He\'s got all the positive qualities that can make anybody deal with him comfortably. Starting with the best quality, which is helping others, Hussain is always the best person to go to. He\'s a true expert in financial markets with rigid background in the field and most of all he\'s a hard-worker with a huge vision and goals for the future. Finally, I have to mention that wherever Hussain is, positive vibes and big achievements are surely to be there, too! ”","Palkesh Sharma “Working with Hussain has been a great experience he is a very hardworking human being plus positive mindset person and the best thing and ability he is having is to help others and make long term relationships with his clients and value there needs .. keep it up my friend Allah will blessed you with more success. ”","Ammar Zerkout “Hussain was the best mentor i could ever wish for in the financial market. He has wide experience in different types of market Analytics, portfolio management, as well as investment advice. As an educator, he is very knowledgeable and has a unique and sophisticated way of delivering information. I wish him all the best wherever he ends up.”"]'] User: ['Curt DelRegno', 'Specializing in private investment and wealth management. Enjoy every sandwich.', 'Vision, Process & Investment', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Self-employed","title":"Private Investor"}],"url":""},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"","duration":"Feb 2021 Dec 2021 11 months","duration_short":"11 months","end_date":"Dec 2021","start_date":"Feb 2021","subtitle":"Microsoft","title":"Sr. Software Engineering Manager"},{"description":"","duration":"Mar 2020 Feb 2021 1 year","duration_short":"1 year","end_date":"Feb 2021","start_date":"Mar 2020","subtitle":"Microsoft","title":"Lead Site Reliability Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"CACI International Inc","company_id":"caci-international-inc","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2018 Mar 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2020","start_date":"Sep 2018","subtitle":"CACI International Inc","title":"Cloud Software Engineer"}],"url":"https://www.linkedin.com/company/caci-international-inc"},{"company":"Accenture","company_id":"accenture","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jun 2016 Sep 2018 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2018","start_date":"Jun 2016","subtitle":"Accenture","title":"DevOps Software Engineer"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Blu Creek Co. / Boulder Mtn. Building & Design","company_id":null,"location":"Harrisburg, PA","positions":[{"description":"• Project manager / Founder with a 7-year record of success overseeing all phases of construction, design and environmental projects for residential clients. Experience includes managing small crews in home construction, remodeling, hardscape design and installation and a variety of other construction/demolition projects. Backed by strong credentials and a proven history of on-time, on-budget and high-quality project completions with budgets of $500k.• Responsible for sales, contract writing, financial tracking & projection, project estimating/bidding, workflow & project scheduling, project funding, materials ordering, budgeting & pro-formas, quality control, architectural design, blueprint reading, land acquisition, MS Project and AutoCAD.","duration":"Jan 2008 May 2015 7 years 5 months","duration_short":"7 years 5 months","end_date":"May 2015","start_date":"Jan 2008","subtitle":"Blu Creek Co. / Boulder Mtn. Building & Design","title":"Founder / Project Manager"}],"url":""},{"company":"Schoffstall.Net","company_id":null,"location":"Harrisburg, PA","positions":[{"description":"• Responsible for every facet of design and implementation of new technology wireless point to point internet link networking.• Act as the lead in network design and placement of wireless bridges and towers. • Meet with clients to explain new technology and contract sites for backbone network placement. • Prepare detailed design specifications for infrastructure and operations. Document technical specifications and development approaches.• Responsible for building, wiring and installing access points, bridges and radios along with programming units to communicate. • Ensure daily oversight of network build, functionality and reliability. • Responsible for all software upgrades, installations and patches. • Completed design and marketing of all company logos, ads and materials","duration":"May 2004 Mar 2007 2 years 11 months","duration_short":"2 years 11 months","end_date":"Mar 2007","start_date":"May 2004","subtitle":"Schoffstall.Net","title":"VP, Operations"}],"url":""},{"company":"Primedia, Inc. / Motor Trend","company_id":null,"location":"Harrisburg, PA","positions":[{"description":"• Lead teams in the development, design and production of auto show driving, brand-extending and cross-channel campaigns including print ads, television ads, campaign launches, brochures, advertorials, web sites, banner ads, billboards, logos, product packaging and more.• Responsible for the design, creation and development of all creative and marketing materials for 30 auto shows nationwide.• Responsible for support and routine upgrades to all graphic design application systems, servers and devices. • Provide daily reports of workflows, deadline statuses, future target meets, etc.","duration":"Dec 2001 Dec 2003 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2003","start_date":"Dec 2001","subtitle":"Primedia, Inc. / Motor Trend","title":"Art Director"}],"url":""},{"company":"Primedia, Inc.","company_id":null,"location":null,"positions":[{"description":"• Responsible for the production and workflow of file processing and high resolution proofing of magazine page files for over 30 magazines.• Provided management and leadership to 22 employees on two working shifts.• Work closely with separate magazine production departments to meet hourly deadlines of page files and batch processing requirements.• Designed and implemented introductory workflows for department.","duration":"May 2000 Dec 2001 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2001","start_date":"May 2000","subtitle":"Primedia, Inc.","title":"Pre-Press Manager"},{"description":"• Managed a team of 7 designers handling a production workflow for monthly production of 10 magazines.• Responsible for the interviewing and hiring of all positions in department.• Designed and implemented inter-office work flows of all files being transferred, proofed and corrected amongst production, sales and design departments.• Responsible for daily creative and design of ads, covers, promotional campaigns and projects relating to all magazines published in house.• Communicated with major printers to provide files & streamline workflows.","duration":"Jan 1998 May 2000 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2000","start_date":"Jan 1998","subtitle":"Primedia, Inc.","title":"Graphic Design Manager"}],"url":""},{"company":"Cowles Enthusiast Media / Primedia","company_id":null,"location":"","positions":[{"description":"","duration":"May 1995 Jan 1998 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 1998","start_date":"May 1995","subtitle":"Cowles Enthusiast Media / Primedia","title":"Graphic Designer"}],"url":""}]', '["Sandesh Moghe “Curt got an immense experience in managing high side team. He helped to hire diverse & balanced team for air-gapped services. Curt believes having balanced talent in team can help having better business impact and scope for personal growth, which makes him a good manager.”","Hannah Holm “Curt was an absolute joy to work with! It is rare to find someone with such charisma and technical ingenuity, I am thrilled to have been a part of his professional journey and cannot wait to see what he continues to accomplish with Microsoft. Curt has become a lifelong friend and mentor, I would be honored to work with him on any level in the future! ”"]']### Assistant: The agent's job is to educate traders and investors to earn a passive income through online trading, and today the user is reaching out to the agent because they need guidance on private investment and wealth management.
### Human: Agent: ['Matthew Ipsan', 'Energetic media executive with extensive experience developing new revenue streams, products, services and verticals, while driving audience engagement and growth across all platforms (digital, radio, mobile, television, social and newspaper) by capturing and leveraging data. Skilled at leading talented teams in delivering excellence and exceeding goals and objectives, while aligning operational, product, advertising, project and marketing strategies with overall company goals. Bias toward innovation and transformational change in media (business models, journalism and community engagement) by focusing on the customer journey.', 'Media Exec - Leader - Investor - Advisor - Mentor', 'Navi Media', '[{"company":"Navi Media","company_id":null,"location":"United States","positions":[{"description":"","duration":"Oct 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Navi Media","title":"Founder"}],"url":""},{"company":"Sani","company_id":"sanidesigns","location":"","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Sani","title":"Mentor"}],"url":"https://www.linkedin.com/company/sanidesigns"},{"company":"Venture Café St. Louis","company_id":"venturecafestlouis","location":"","positions":[{"description":"","duration":"May 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Venture Café St. Louis","title":"Advisor/Mentor"}],"url":"https://www.linkedin.com/company/venturecafestlouis"},{"company":"nativeMsg","company_id":"nativemsg","location":"","positions":[{"description":"","duration":"Nov 2019 May 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2021","start_date":"Nov 2019","subtitle":"nativeMsg","title":"Investor/Strategic Advisor"}],"url":"https://www.linkedin.com/company/nativemsg"},{"company":"Accudata","company_id":null,"location":"Quad Cities","positions":[{"description":"","duration":"Sep 2017 Sep 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2019","start_date":"Sep 2017","subtitle":"Accudata","title":"Executive Vice President"}],"url":""},{"company":"INMA","company_id":"inma","location":"","positions":[{"description":"","duration":"Jun 2015 Jun 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2018","start_date":"Jun 2015","subtitle":"INMA","title":"President - North American Board"}],"url":"https://www.linkedin.com/company/inma"},{"company":"Community Newspaper Holdings Inc.","company_id":"cnhi","location":"Montgomery, Alabama Area","positions":[{"description":"","duration":"Jan 2011 Sep 2017 6 years 9 months","duration_short":"6 years 9 months","end_date":"Sep 2017","start_date":"Jan 2011","subtitle":"Community Newspaper Holdings Inc.","title":"Executive Vice President/Chief Digital Officer"}],"url":"https://www.linkedin.com/company/cnhi"},{"company":"Matter","company_id":"matter-","location":"","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Matter","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/matter-"},{"company":"The State Media Company","company_id":"the-state","location":"Columbia, South Carolina","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The State Media Company","title":"Vice President, Interactive Media"}],"url":"https://www.linkedin.com/company/the-state"},{"company":"Belo/WCNC","company_id":"belo","location":"Charlotte, North Carolina","positions":[{"description":"","duration":"Jun 2006 May 2008 2 years","duration_short":"2 years","end_date":"May 2008","start_date":"Jun 2006","subtitle":"Belo/WCNC","title":"Director of New Media"}],"url":"https://www.linkedin.com/company/belo"},{"company":"Navi Media","company_id":null,"location":"Charlotte, North Carolina","positions":[{"description":"","duration":"Jan 2005 May 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2006","start_date":"Jan 2005","subtitle":"Navi Media","title":"Founder"}],"url":""},{"company":"PGA TOUR","company_id":"pga-tour","location":"Ponte Vedra Beach, Florida","positions":[{"description":"","duration":"May 2000 Dec 2004 4 years 8 months","duration_short":"4 years 8 months","end_date":"Dec 2004","start_date":"May 2000","subtitle":"PGA TOUR","title":"General Manager"}],"url":"https://www.linkedin.com/company/pga-tour"},{"company":"News Digital Media","company_id":"news-digital-media","location":"","positions":[{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"News Digital Media","title":"Senior Producer"}],"url":"https://www.linkedin.com/company/news-digital-media"},{"company":"ESPN","company_id":"espn","location":"Bristol, Connecticut","positions":[{"description":"","duration":"1993 1999 6 years","duration_short":"6 years","end_date":"1999","start_date":"1993","subtitle":"ESPN","title":"Coordinating Producer"}],"url":"https://www.linkedin.com/company/espn"},{"company":"Conus Communications","company_id":null,"location":"","positions":[{"description":"","duration":"1990 1993 3 years","duration_short":"3 years","end_date":"1993","start_date":"1990","subtitle":"Conus Communications","title":"Producer"}],"url":""}]', '["“I had the pleasure of working with the CNHI digital sales teams under Matthew\'s organization. He authored and led an unwavering commitment to increasing their digital revenue growth. As a CNHI partner, I was impressed that Matthew was superb at preparing and motivating his respective media properties to get behind the initiatives and achieve the stated goals. ”","“I had the pleasure to work with Matthew when he was leading the PGATOUR.com. Matthew made it pretty easy for us. He liked what we offered, but more importantly he knew his business so well he was able to monetize our offering quickly. Matthew knew we could generate a positive ROI quickly but logistics were not going to be easy in my mind and that is where I was wrong. Matthew was amazing at getting the TOUR to support us to implement and cut through red tape easily. He had a great way of opening doors for us to get what we needed and in the end it was that ability to navigate his internal process that made our partnership a tremendous success. Partnering with Matthew means you have a great leader on your side!”"]'] User: ['Candace Vespoli Shaw', "LinkedIn is the world's largest professional network at 347 million members and growing!! Our mission is to connect the world's professionals to make them more productive and successful.By challenging and inspiring customers to think differently about Talent Acquisition, social recruiting and employer branding, we help them identify areas of growth and maximize their investments.", 'Senior Enterprise Relationship Manager, Talent Solutions', 'LinkedIn', '[{"company":"LinkedIn","company_id":"linkedin","industry":"Internet","location":null,"positions":[{"description":"Consultative, sales account executive responsible for partnering with LinkedIn\'s largest global clients to understand their business goals and challenges and ensure that LinkedIn’s Talent Solutions are aligned with their strategic objectives. Advise clients on how to strengthen their talent brand, leverage their employees as brand ambassadors, and ultimately engage and hire top talent using social media.","duration":"Apr 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Apr 2014","subtitle":"LinkedIn","title":"Senior Enterprise Relationship Manager, Talent Solutions"},{"description":"Strategic sales and relationship manager with consultative focus. I work with large enterprise clients to ensure they are leveraging LinkedIn’s Talent Solutions to attract and retain the best talent in the world.","duration":"Apr 2010 Apr 2014 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2014","start_date":"Apr 2010","subtitle":"LinkedIn","title":"Sales Enterprise Relationship Manager, Talent Solutions"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"C2media","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Consultative, sales account director responsible for selling enterprise print media solutions to Fortune 500 companies in diverse industries: technology, fashion, entertainment, internet new media, sports, event planning, publishing and retail.Build and maintain an account base through prospecting, cold-calling, delivering persuasive sales presentations, business development and using social networking sites to generate leads and referrals. Successfully penetrate client base and build long-term strategic relationships; foster client loyalty by providing a superior level of customer service and communication, being highly responsive and delivering creative visual projects on time and within budget. Possess strong project-management, problem-solving and organizational skills by efficiently managing multiple, complex projects in a fast-paced deadline-driven environment. History of meeting and exceeding sales goals.","duration":"2002 Mar 2010 8 years","duration_short":"8 years","end_date":"Mar 2010","start_date":"2002","subtitle":"C2media","title":"Senior Sales Account Executive"}],"url":""},{"company":"Yahoo! HotJobs","company_id":"yahoo","location":"","positions":[{"description":"Generated new business by cold-calling prospective clients and conducting onsite or web-based demonstrations of HotJobs recruiting website, e-business solutions and online advertising.Consulted with C-Level Executives and staffing professionals in the Southeast regarding their online recruitment and advertising strategies within various industries including healthcare, travel, hospitality and technology.Ensured client satisfaction by maintaining relationships, reviewing account strategies, introducing new products and providing ongoing training and support.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Yahoo! HotJobs","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/yahoo"},{"company":"1st Place Search Engine Ranking","company_id":null,"location":"","positions":[{"description":"Identified additional revenue streams and up-sell opportunities within existing client base while fostering relationships with key prospects resulting in new business sales. Implemented search engine optimization (SEO) strategies to increase rankings and drive traffic to client websites. Supervised and managed bids for clients’ initiatives, including developing key phrases based on research, building custom templates for successful campaigns and providing timely and accurate reports. Effectively reviewed and communicated the performance of overall campaign to ensure client satisfaction and achieve measurable results. Analyzed data and made any recommendations for optimization using tracking tools, keyword research and reporting functions.Worked independently in an entrepreneurial environment.","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"1st Place Search Engine Ranking","title":"Sales / Customer Success Manager"}],"url":""}]', '["“I\'ve had the pleasure of working directly with Candace for the last several months as her direct support rep. While working with her on several large and complex accounts, she guided our internal team with a strong presence and leadership. As a sales professional, Candace is highly relational and understands how to listen to the customer\'s needs and wants. Additionally, she is able to work with her customers to form business strategies and goals that will ensure the client gets the ROI they desire from the product. As accounts would encounter issues, problems, or barriers, she was remarkable in navigating these challenges by leveraging internal resources, creating clear communication across our team, and by being honest and transparent with the client as the solution was implemented. When our team would overcome a challenge to help the customer, she was quick to praise each team member for their contribution. Candace is not only a wonderful professional to have on your team, but a great personality to get to work with. She is a gifted sales professional, strong leader, and wonderful person. Working with her has been a pleasure and a highlight in my career.”","“Candace was an absolute pleasure to work with during my time as Training Program Manager at Yahoo! Her level of service as our Sales Account Director was top-notch. Candace exhibits perfection in her unbeatable professionalism, superb communication skills, and impressive level of knowledge. There was never a question or concern with meeting deadlines with a perfect product. The high volume we required never came close to ruffling her feathers. Candace delivers and anyone would be lucky to have her as part of their organization.”"]']### Assistant: The agent's job is to drive audience engagement and growth across all platforms, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in leveraging social media for employer branding and talent acquisition strategies.
### Human: Agent: ['kate Newton', 'Over 20 years experience in the early childhood field. 13 years as a Preschool owner and operator. Experience in designing and implementing preschool curriculums. NC Level III Director NC Level 7 Lead Teacher. Special training include Montessori, Reggio Approach and The Whole Child. Skills include: budgeting, marketing and management. Extensive knowledge in designing preschool classrooms and teacher training.', 'Owner at Holly Springs School For Early Education and BEYOND School Age Care', 'Holly Springs School For Early Education', '[{"company":"Holly Springs School For Early Education","company_id":null,"location":"101 Arbor Creek Drive Holly Springs","positions":[{"description":"It is my continued goal each day to make Holly Springs School for Early Education one of Holly Springs’ leading providers of high-quality child development programs. I have a strong passion and a deep dedication to the learning of young children that parents will not find in other schools. My primary job is to facilitate a curriculum program that meets every child\'s needs. I believe children are unique and therefore we offer a wide variety of learning opportunities for all ages. It is my continued goal each day to make Holly Springs School for Early Education one of Holly Springs’ leading providers of high-quality child development programs. I have a strong passion and a deep dedication to the learning of young children that parents will not find in other schools. My primary job is to facilitate a curriculum program that meets every child\'s needs. I believe children are unique and therefore we offer a wide variety of learning opportunities for all ages.","duration":"Dec 2000 - Present 21 years 4 months","duration_short":"21 years 4 months","end_date":"Present","start_date":"Dec 2000","subtitle":"Holly Springs School For Early Education","title":"Owner"}],"url":""},{"company":"BEYOND School Age Care","company_id":null,"location":"2100 Crossway Lane Holly Springs NC","positions":[{"description":"BEYOND School Age Care was opened to meet the growing need for before/after care as well as track out and summer camps for children in grades K-5 in Holly Springs, NC. Our program is unique in providing low camper-counselor ratios, daily field trips and ongoing weekly activities. The BEYOND experience is a magical mix of spirit, adventure, fun and friendships. Since it\'s founding in 2000, BEYOND has continued to offer each camper a safe, healthy, and enriching camp environment. Most importantly, BEYOND is about building friendships. www.facebook.com/pages/Beyond-School-Age-Care","duration":"2000 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"2000","subtitle":"BEYOND School Age Care","title":"Owner"}],"url":""}]', '["Angie Bailey “I highly recommend HSSEE. Kate Newton and her staff do a phenomenal job providing a safe, loving, educational, and comfortable environment for the children. My child is 3 and we’ve been with HSSEE since 3 months. I cannot imagine him being happier anywhere else and we plan to continue through BEYOND School Age. Since infancy the entire staff made us feel like family. The children get lots of hugs, structure, fun time, peaceful time, and interaction. Kate has managed to form a perfect balance between running a professional daycare and creating a home-away-from-home atmosphere. She loves children and wants to see them succeed. This is obvious in everything Kate does at HSSEE.”","Kenn Kubacki “I have had the pleasure of knowing Kate for about 8 years now. I have trusted the lives of my children in her capable hands. Kate truly gives her heart and soul to her business and her hard work shows in the award winning business that she runs. She knows the value of having a strong and educated team of teachers helping her be a success. She also knows how keep her customers happy as well. Her little customers she treats with unconditional love. I highly recommend Kate because I have seen how hard that she works for her business to be successful, and very successful it is.”"]'] User: ['Joe Westendorf', 'Proud to be serving the students and staff of Sharpsburg! Go Bulldogs!', 'Principal - Sharpsburg Primary & Elementary', 'Norwood City Schools', '[{"company":"Norwood City Schools","company_id":null,"location":null,"positions":[{"description":"","duration":"May 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"May 2016","subtitle":"Norwood City Schools","title":"Principal - Sharpsburg Primary & Elementary"},{"description":"","duration":"Jul 2013 May 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 2016","start_date":"Jul 2013","subtitle":"Norwood City Schools","title":"Assistant Principal - Norwood High School"}],"url":""},{"company":"Milford Exempted Village School District","company_id":"milford-exempted-village-school-district","location":"","positions":[{"description":"","duration":"Aug 2010 Jun 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2013","start_date":"Aug 2010","subtitle":"Milford Exempted Village School District","title":"Educator"}],"url":"https://www.linkedin.com/company/milford-exempted-village-school-district"},{"company":"Norwood City Schools","company_id":null,"location":"Sharpsburg Elementary","positions":[{"description":"","duration":"Jan 2007 Jun 2010 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2010","start_date":"Jan 2007","subtitle":"Norwood City Schools","title":"Educator"}],"url":""}]', '["Mike Pickrell “Ten years ago I met Joe at Eastern Kentucky University. Since meeting Joe I have met hundreds of new people through my career while teaching in two different states. Out of the many people I have collaborated with, few set themselves apart as truly exceptional. Joe is, without question, one of the few I treasure working with. His unsurpassed enthusiasm for students, passionate commitment to teaching, and tireless work ethic make Joe a valuable asset to any school, community, or company.”","John Concannon “Joe was a great student in the XU classes when I was his professor and he has an excellent reputation as an educator”"]']### Assistant: The agent's job is to provide high-quality child development programs, and today the user is reaching out to the agent because they need assistance in implementing a new curriculum at their school.
### Human: Agent: ['Gary Bagley', 'Executive coach and consultant and consultant with over 25 years of experience in the nonprofit sector and a strong commitment to education, civic engagement, leadership development, and diversity, equity & inclusion. Educator teaching strategic management of nonprofit organizations at Columbia University (SIPA) and at Baruch College (with an arts management concentration). Co‐author of "Volunteer Engagement and Management" chapter in the latest edition of the textbook, Nonprofit Management 101. Appointee to the State Commission on National and Community Service and Board Member of National Urban Fellows, an organization that develops people of color and women to be leaders and change agents in the public and nonprofit sectors, with a strong commitment to social justice and equity. Before joining New York Cares, I taught curriculum-integrated arts programs to all ages of students and then served in leadership positions at two arts education organizations.', 'Executive Coach, Educator, Consultant, Interim Nonprofit Leader', 'Columbia University in the City of New York', '[{"company":"Columbia University in the City of New York","company_id":"columbia-university","industry":"Higher Education","location":"","positions":[{"description":"","duration":"Jan 2015 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Columbia University in the City of New York","title":"Adjunct Associate Professor of International and Public Affairs"}],"url":"https://www.linkedin.com/company/columbia-university"},{"company":"Baruch College","company_id":"baruch-college","location":"","positions":[{"description":"","duration":"Feb 2008 - Present 14 years 1 month","duration_short":"14 years 1 month","end_date":"Present","start_date":"Feb 2008","subtitle":"Baruch College","title":"Adjunct Lecturer"}],"url":"https://www.linkedin.com/company/baruch-college"},{"company":"New York State Commission on National and Community Service","company_id":null,"location":"Albany, New York Area","positions":[{"description":"","duration":"May 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"May 2015","subtitle":"New York State Commission on National and Community Service","title":"Member"}],"url":""},{"company":"New York Cares","company_id":"newyorkcares","location":"","positions":[{"description":"","duration":"Jan 2009 Jan 2022 13 years 1 month","duration_short":"13 years 1 month","end_date":"Jan 2022","start_date":"Jan 2009","subtitle":"New York Cares","title":"Executive Director"}],"url":"https://www.linkedin.com/company/newyorkcares"},{"company":"New York Cares","company_id":"newyorkcares","location":"","positions":[{"description":"","duration":"Jul 2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"Jul 2004","subtitle":"New York Cares","title":"Senior Director, Programs"}],"url":"https://www.linkedin.com/company/newyorkcares"},{"company":"Young Audiences/New York","company_id":"young-audiences-new-york","location":"","positions":[{"description":"","duration":"Nov 2000 Jun 2004 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2004","start_date":"Nov 2000","subtitle":"Young Audiences/New York","title":"Director of Programs"}],"url":"https://www.linkedin.com/company/young-audiences-new-york"},{"company":"TADA!","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1996 Nov 2000 4 years 4 months","duration_short":"4 years 4 months","end_date":"Nov 2000","start_date":"Aug 1996","subtitle":"TADA!","title":"Education Director"}],"url":""}]', '["Enya O\'Riordan “Professor Bagley was one of my best professors to date, teaching Intro to Public/Nonprofit Management at CUNY Baruch College. His teaching style always pushed me to think about a question more deeply or in ways that may not come naturally to me, hopefully making me a better nonprofit leader in the future. As a Professor, I also really appreciated how relatable all of the course context and his own personal anecdotes were to our professional lives - he is absolutely someone I look up to as a leader in the nonprofit space. While a great role model, he was also very humble in sharing his personal growth experiences, and I hope to model the same humility and desire to continuously grow and adapt.”","Leah L. Laxamana “Professor Bagley taught the Administration of Not-for-Profit and Voluntary Agencies course at Baruch College for the National Urban Fellows program. He kept my cohort on its toes, constantly challenging us to dig deeper in the material and with our analyses. His extensive experience in the nonprofit field provided a wealth of resource for class discussions of real world applications. I will always appreciate Professor Bagley for the space he created in class for thoughtful analysis and creative thinking, as well as the sense of humor he incorporated in the learning process.”"]'] User: ['Larry Nebel', 'I am a full service Realtor and list homes for sale and assist buyers in identifying and purchasing homes. If you would like additional information, give me a call at 877-689-3267.', 'Retired at Retired r Us', 'Retired r Us', '[{"company":"Retired r Us","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2011 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Jan 2011","subtitle":"Retired r Us","title":"Retired"}],"url":""},{"company":"Arbors on Main - Hendersonville, TN","company_id":null,"location":"","positions":[{"description":"Retired Retired","duration":"Jan 2007 Nov 2014 7 years 11 months","duration_short":"7 years 11 months","end_date":"Nov 2014","start_date":"Jan 2007","subtitle":"Arbors on Main - Hendersonville, TN","title":"TIC Owner"}],"url":""},{"company":"Personal investor","company_id":null,"location":"","positions":[{"description":"","duration":"1997 2013 16 years","duration_short":"16 years","end_date":"2013","start_date":"1997","subtitle":"Personal investor","title":"Principal"}],"url":""},{"company":"Marriott Renaissance Rutherford NJ","company_id":null,"location":"","positions":[{"description":"A group for investors in the Moody Marriott Renaissance in Ruthiorford NJ A group for investors in the Moody Marriott Renaissance in Ruthiorford NJ","duration":"Nov 2007 Jan 2012 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jan 2012","start_date":"Nov 2007","subtitle":"Marriott Renaissance Rutherford NJ","title":"TIC Owner"}],"url":""},{"company":"Alain Pinel Realtors","company_id":"alain-pinel-realtors","location":"","positions":[{"description":"List and sell real estate List and sell real estate","duration":"Sep 2005 Jan 2012 6 years 5 months","duration_short":"6 years 5 months","end_date":"Jan 2012","start_date":"Sep 2005","subtitle":"Alain Pinel Realtors","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/alain-pinel-realtors"},{"company":"Pavilions Apartments","company_id":"pavilion","location":"","positions":[{"description":"A TIC investment in at 240 unit apartment complex in Alburquerque NM which I personally own A TIC investment in at 240 unit apartment complex in Alburquerque NM which I personally own","duration":"Jun 2004 Jun 2011 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2011","start_date":"Jun 2004","subtitle":"Pavilions Apartments","title":"TIC Owner"}],"url":"https://www.linkedin.com/company/pavilion"},{"company":"Welton Street Investments, LLC","company_id":"welton-street-investments","location":"","positions":[{"description":"I specialize in providing tax efficient options for highly appreciated Real Estate investments. One vehicle I sell is Tennant in Common (TIC) fractional interest investments in investment grade Real Estate which are designed to provide 1031 replacement properties for investors with good income and no personal management requirements. If you would like additional information give me a call at 877-689-3267. I specialize in providing tax efficient options for highly appreciated Real Estate investments. One vehicle I sell is Tennant in Common (TIC) fractional interest investments in investment grade Real Estate which are designed to provide 1031 replacement properties for investors with good income and no personal management requirements. If you would like additional information give me a call at 877-689-3267.","duration":"Feb 2007 Dec 2009 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2009","start_date":"Feb 2007","subtitle":"Welton Street Investments, LLC","title":"Registered Representative"}],"url":"https://www.linkedin.com/company/welton-street-investments"},{"company":"Burch & Company","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2004 Feb 2007 2 years 8 months","duration_short":"2 years 8 months","end_date":"Feb 2007","start_date":"Jul 2004","subtitle":"Burch & Company","title":"Registered Representative"}],"url":""},{"company":"Empire Realty Associates","company_id":"empire-realty-associates","location":"","positions":[{"description":"","duration":"Jul 2003 Sep 2005 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2005","start_date":"Jul 2003","subtitle":"Empire Realty Associates","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/empire-realty-associates"},{"company":"Pacific Union Real Estate","company_id":"pacific-union-international","location":"","positions":[{"description":"","duration":"Jan 2000 Jul 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2003","start_date":"Jan 2000","subtitle":"Pacific Union Real Estate","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/pacific-union-international"},{"company":"United Electronic Printers Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1987 Jan 2000 12 years 2 months","duration_short":"12 years 2 months","end_date":"Jan 2000","start_date":"Dec 1987","subtitle":"United Electronic Printers Inc.","title":"CEO"}],"url":""},{"company":"PacTel Spectrum Services","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1985 Jul 1987 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 1987","start_date":"Jul 1985","subtitle":"PacTel Spectrum Services","title":"VP Sales"}],"url":""},{"company":"Telcom General","company_id":null,"location":"","positions":[{"description":"Owned by British Petroleum Owned by British Petroleum","duration":"Feb 1984 Jul 1985 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 1985","start_date":"Feb 1984","subtitle":"Telcom General","title":"VP Sales"}],"url":""},{"company":"Uninet","company_id":"uninet","location":"","positions":[{"description":"Owned By United Telecommunications Owned By United Telecommunications","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"Uninet","title":"VP Sales"}],"url":"https://www.linkedin.com/company/uninet"},{"company":"United Computing (Uninet)","company_id":null,"location":"","positions":[{"description":"Owned by United Telecommunications Owned by United Telecommunications","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"United Computing (Uninet)","title":"VP Sales"}],"url":""},{"company":"United Telecommunications (Uninet)","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"United Telecommunications (Uninet)","title":"VP Sales"}],"url":""},{"company":"United Telecommunications","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"United Telecommunications","title":"VP Sales"}],"url":""},{"company":"Tymnet","company_id":null,"location":"","positions":[{"description":"Owned by Tymshare, Inc Owned by Tymshare, Inc","duration":"Jul 1975 Jul 1979 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1979","start_date":"Jul 1975","subtitle":"Tymnet","title":"Regional Manager"}],"url":""},{"company":"Tymshare","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1975 Jul 1979 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1979","start_date":"Jul 1975","subtitle":"Tymshare","title":"Regional Manager"}],"url":""},{"company":"Tymnet, Inc. (Tymshare)","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1975 Jul 1979 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1979","start_date":"Jul 1975","subtitle":"Tymnet, Inc. (Tymshare)","title":"Regional Manager"}],"url":""},{"company":"Remote Computing Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1968 Jul 1975 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jul 1975","start_date":"Jul 1968","subtitle":"Remote Computing Corporation","title":"Sales Manager"}],"url":""},{"company":"Scientific Data Systems","company_id":"scientific-data-systems","location":"","positions":[{"description":"","duration":"Feb 1967 Jul 1968 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 1968","start_date":"Feb 1967","subtitle":"Scientific Data Systems","title":"Member of the technical staff"}],"url":"https://www.linkedin.com/company/scientific-data-systems"},{"company":"Control Data Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1965 Feb 1967 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 1967","start_date":"Jun 1965","subtitle":"Control Data Corporation","title":"Applications Analyst"}],"url":""}]', '["Richard Zimmerman “Larry\'s years of experience both as a licensed real estate associate and a FINRA licensed securities representative gives him the knowledge and perspective to evaluate and educate his clients on the attributes of properties as well as the appropriateness of a securitized investment program. I would certainly recommend Larry to anyone considering a 1031 exchange into a Tenant-in-Common or Delaware Statutory Trust or an equity investment into a REIT, LLC or LP offering.”","Art Caisse “I worked closely with Larry introducing the world to a predecessor to what is now the Internet way back in the 1970s. Larry is a highly talented sales professional with a \'can-do\' approach and the results to prove it. Smart, personable and a man of high integrity, I highly recommend Larry to assist you in any challenging endeavor (and he\'s a lot of fun to work with!).”"]']### Assistant: The agent's job is to assist buyers in identifying and purchasing homes, and today the user is reaching out to the agent because they are interested in selling their current home and purchasing a new one.
### Human: Agent: ['Steven Thompson', 'Steven Thompson possesses a true “rags to riches” story. A former pool cleaner living in an 800 square foot apartment, Mr. Thompson and his wife Angie earned their first million in their late 20s. Visionary. Entrepreneur. Mentor. All of these words have been used to describe Steven Thompson, but, as a servant leader, his focus has always been finding ways to help others and encouraging others to find freedom as an entrepreneur. Over an illustrious career, Mr. Thompson has served in a variety of capacities in the direct sales industry. In early 2015, Steven & Angie set out to begin their most rewarding journey yet and founded Zilis. Mr. Thompson has been featured in several of the nations top selling business magazines. Specialties: Mentoring, Business Development, Product Branding', 'Zilis Founder & CEO', 'Zilis, LLC', '[{"company":"Zilis, LLC","company_id":null,"location":"Plano, TX","positions":[{"description":"Known as the pay it forward company, Zilis is a leading edge direct sales concept combining the power of wellness with social enterprise. From humble beginnings, Zilis has grown into a multi-million dollar enterprise with thousands of Independent Ambassadors nationwide. Known as the pay it forward company, Zilis is a leading edge direct sales concept combining the power of wellness with social enterprise. From humble beginnings, Zilis has grown into a multi-million dollar enterprise with thousands of Independent Ambassadors nationwide.","duration":"Jan 2015 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Zilis, LLC","title":"Founder & CEO"}],"url":""},{"company":"Thompson Business Holdings","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"2001 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2001","subtitle":"Thompson Business Holdings","title":"Founder & CEO"}],"url":""}]', '["Dan Leal “Steven is a genuine, caring individual who wants to see people around him succeed. To say that Steven is a producer is an understatement. He is personally driven to succeed but that drive extends beyond himself. Steven is a business partner that you would want to get involved with. In addition, he is a proud supporter of the Children\'s Advocacy Center and a member of our Advisory Council.”","Bill Luznicky “Working with Steven has not just been profitable; it’s been a true growth experience. Many people say they will teach you to do what they do, but following Steven’s advice added an extra seven figures to our bank account – needless to say, our family’s future has changed dramatically.”"]'] User: ['Mike Henning', 'A well-rounded executive professional with strong ethics, broad management and technology skills, finesse, perceptiveness, long and short-range vision consideration, and a direct approach to prioritization and problem resolution. Strong leadership, mentoring, and team-building experience. Highly experienced with intricate corporate carve outs, business consolidations and mergers and acquisitions. Specialties: Corporate Strategy, Budgeting, Vendor Relationship Management, Project Management', 'Senior Director, Infrastructure and Technology Enablement at PopSockets', 'Independent', '[{"company":"Independent","company_id":null,"location":"Northern Colorado","positions":[{"description":"","duration":"Feb 2014 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Feb 2014","subtitle":"Independent","title":"Technology and Management Consultant"}],"url":""},{"company":"PopSockets","company_id":"popsockets-llc","location":null,"positions":[{"description":"","duration":"Jun 2019 Dec 2019 7 months","duration_short":"7 months","end_date":"Dec 2019","start_date":"Jun 2019","subtitle":"PopSockets","title":"Senior Director, Infrastructure and Technology Enablement"},{"description":"","duration":"Jun 2017 Jun 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2019","start_date":"Jun 2017","subtitle":"PopSockets LLC","title":"Director, Information Technology"},{"description":"","duration":"Apr 2017 Jun 2017 3 months","duration_short":"3 months","end_date":"Jun 2017","start_date":"Apr 2017","subtitle":"PopSockets LLC","title":"Technology Consultant"}],"url":"https://www.linkedin.com/company/popsockets-llc"},{"company":"Compeat Restaurant Management Software","company_id":"compeat-restaurant-management-systems","location":"Austin, Texas Area","positions":[{"description":"Designed and implemented technology infrastructure to support 4X growth in sales and customers for Compeat. Installed new VOIP Hosted telephony solution. Hardened new infrastructure with complete redundancy and failover. Created and implemented IT standards, policies and procedures. Designed and implemented technology infrastructure to support 4X growth in sales and customers for Compeat. Installed new VOIP Hosted telephony solution. Hardened new infrastructure with complete redundancy and failover. Created and implemented IT standards, policies and procedures.","duration":"Oct 2015 Jul 2016 10 months","duration_short":"10 months","end_date":"Jul 2016","start_date":"Oct 2015","subtitle":"Compeat Restaurant Management Software","title":"Infrastructure Consultant"}],"url":"https://www.linkedin.com/company/compeat-restaurant-management-systems"},{"company":"Town of Berthoud, Colorado","company_id":null,"location":"Berthoud, CO","positions":[{"description":"Elected as Trustee for the Town of Berthoud, CO. Elected as Trustee for the Town of Berthoud, CO.","duration":"Apr 2014 Oct 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2015","start_date":"Apr 2014","subtitle":"Town of Berthoud, Colorado","title":"Board Trustee"}],"url":""},{"company":"ProLogic Redemption Solutions, Inc.","company_id":"prologic-redemption-solutions-inc.","location":"Bloomington, Indiana Area","positions":[{"description":"Replaced antiquated and proprietary mainframe/ terminal based scanning system with custom Windows.net / HTML5 solution. Deployed 600+ Windows systems and required backend servers and infrastructure to support the new solution. Implemented Microsoft Dynamics ERP system. Created custom reporting portal for internal and external users. Moved back-office servers from on-premise to hosted solution. Developed, Implemented and tested Disaster Recovery program.implemented and tested Disaster Recovery program.","duration":"Jun 2011 Jan 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2014","start_date":"Jun 2011","subtitle":"ProLogic Redemption Solutions, Inc.","title":"Vice President, IS/IT"}],"url":"https://www.linkedin.com/company/prologic-redemption-solutions-inc."},{"company":"The Gores Group","company_id":"the-gores-group","location":"","positions":[{"description":"","duration":"Jun 2005 Jun 2011 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jun 2011","start_date":"Jun 2005","subtitle":"The Gores Group","title":"Director, IS/IT"}],"url":"https://www.linkedin.com/company/the-gores-group"},{"company":"IT Solutions","company_id":"it-solutions","location":"","positions":[{"description":"","duration":"Jan 2005 Dec 2008 4 years","duration_short":"4 years","end_date":"Dec 2008","start_date":"Jan 2005","subtitle":"IT Solutions","title":"Owner, Principal"}],"url":"https://www.linkedin.com/company/it-solutions"},{"company":"Artemis International","company_id":"artemis-international","location":"","positions":[{"description":"","duration":"1993 2004 11 years","duration_short":"11 years","end_date":"2004","start_date":"1993","subtitle":"Artemis International","title":"Worldwide Director, IS/IT"}],"url":"https://www.linkedin.com/company/artemis-international"},{"company":"Knoll","company_id":"knoll","location":"","positions":[{"description":"","duration":"1987 1993 6 years","duration_short":"6 years","end_date":"1993","start_date":"1987","subtitle":"Knoll","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/knoll"}]', '["Carl Pregozen, CISSP “Mike is a customer-oriented problem solver. He is good at taking many conflicting impacts into consideration, including both technological and social, in resolving complex IT issues. Mike is a strong business partner within the organization, advising through his technical expertise and then executing as guided by business decisions.”","Bob McCowan “Mike is very focused on the quality of service and works well ensuring IT supports the business needs. He is a great asset to any team, is very flexible and creative in finding solutions for his clients. He is a strong leader able to deliver results under pressure.”"]']### Assistant: The agent's job is to mentor and provide business development support, and today the agent is reaching out to the user because they need assistance in implementing a new technology infrastructure for their company.
### Human: Agent: ['Bassam Abdul-Baki', "Senior software engineer seeking a similar position that will help me further develop my leadership and IT management skills. I have 20+ years of relevant experience in the Government IT industry, with a master’s in applied mathematics, a master's in technology management, and PMP certification. Demonstrate excellent communication skills, leadership, initiative, creativity, and teamwork, with a strong desire to excel.Specialties:• Independent Verification & Validation (IV&V).• DO-178B certification analysis.• Systems and software analysis.", 'Senior Software Engineer at Tetra Tech AMT', 'Tetra Tech AMT', '[{"company":"Tetra Tech AMT","company_id":"amti","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Supporting the FAA\'s WAAS program.","duration":"Oct 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Oct 2017","subtitle":"Tetra Tech AMT","title":"Senior Software Engineer"},{"description":"Supporting the FAA\'s WAAS program.","duration":"Jun 2009 - Present 12 years 6 months","duration_short":"12 years 6 months","end_date":"Present","start_date":"Jun 2009","subtitle":"Tetra Tech AMT","title":"Senior Software Systems Analyst"}],"url":"https://www.linkedin.com/company/amti"},{"company":"Tetra Tech","company_id":"tetra-tech","location":"","positions":[{"description":"Supporting the FAA\'s WAAS program. Supporting the FAA\'s WAAS program.","duration":"Jun 2009 - Present 12 years 6 months","duration_short":"12 years 6 months","end_date":"Present","start_date":"Jun 2009","subtitle":"Tetra Tech","title":"Senior Software Systems Analyst"}],"url":"https://www.linkedin.com/company/tetra-tech"},{"company":"GENCO Systems, Inc","company_id":null,"location":"","positions":[{"description":"Provided IV&V technical support to the FAA for the En Route Automation Modernization (ERAM) system. This included testing, debugging, and analyzing the ERAM software and code, and developing static code analysis, code metric analysis, problem trouble reports (PTRs) and resolutions and presenting them to the FAA. Provided IV&V technical support to the FAA for the En Route Automation Modernization (ERAM) system. This included testing, debugging, and analyzing the ERAM software and code, and developing static code analysis, code metric analysis, problem trouble reports (PTRs) and resolutions and presenting them to the FAA.","duration":"Jan 2006 Jan 2009 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2009","start_date":"Jan 2006","subtitle":"GENCO Systems, Inc","title":"Senior Systems Engineer"}],"url":""},{"company":"American Systems Corporation","company_id":null,"location":"","positions":[{"description":"Managed a number of ASP/ASP .NET applications for the USDA’s Food & Nutrition Service (FNS) division. This included testing, purchasing, installing, and upgrading software on client and server machines.Provided programming, debugging, and technical support to various DoD and government-related projects. Managed a number of ASP/ASP .NET applications for the USDA’s Food & Nutrition Service (FNS) division. This included testing, purchasing, installing, and upgrading software on client and server machines.Provided programming, debugging, and technical support to various DoD and government-related projects.","duration":"Jun 2000 Jan 2006 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jan 2006","start_date":"Jun 2000","subtitle":"American Systems Corporation","title":"Senior Programmer Analyst"}],"url":""},{"company":"Rannoch Corporation","company_id":null,"location":"","positions":[{"description":"Senior technical analyst and configuration manager of the independent validation and verification (IV&V) team of the new Collision Avoidance Subsystem (CAS) logic for Version 7.0 of the CAS Requirements Specification (CRS) -based TCAS Simulation (TSIM), which served as an important part of verification in the airborne software certification process described in DO-178B.Performed research, development, and analysis for various FAA, NASA, and government-related projects. Senior technical analyst and configuration manager of the independent validation and verification (IV&V) team of the new Collision Avoidance Subsystem (CAS) logic for Version 7.0 of the CAS Requirements Specification (CRS) -based TCAS Simulation (TSIM), which served as an important part of verification in the airborne software certification process described in DO-178B.Performed research, development, and analysis for various FAA, NASA, and government-related projects.","duration":"Nov 1995 Jun 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jun 2000","start_date":"Nov 1995","subtitle":"Rannoch Corporation","title":"Configuration Manager / Programmer Analyst"}],"url":""}]', '["Carlos Ifarraguerri, CSEP, PMP “Bassam is a very resourceful and smart engineer. He is able to do extensive analysis on any kind of metrics and present it in a way that makes sense to managers and technical personel.”","David Gabello “Bassam is an excellent software engineer who has a keen understanding of the state-of-the-art. His analytical abilities greatly contributed to the success of an IV&V project for which he worked. I value his insights on technical issues and he would be an asset to any IT company.”"]'] User: ['Ann Yanecek', 'Interests: Software development, AV Technologies, test planning, project planning, research, process documentation and improvement. Specialties: Cross-functional collaboration, CompTIA A+ certification, .NET, Visual Basic, C#, Atlassian products, Team Foundation, SPC', 'Business Systems Analyst 2 at Actalent', 'Actalent', '[{"company":"Actalent","company_id":"actalentservices","industry":"IT Services and IT Consulting","location":"Mead, Washington, United States","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Actalent","title":"Business Systems Analyst 2 at Bonneville Power Administration"}],"url":"https://www.linkedin.com/company/actalentservices"},{"company":"Salient CRGT","company_id":"salient-crgt","location":"Mead,WA","positions":[{"description":"","duration":"May 2018 Apr 2021 3 years","duration_short":"3 years","end_date":"Apr 2021","start_date":"May 2018","subtitle":"Salient CRGT","title":"Business Systems Analyst 2 at Bonneville Power Administration"}],"url":"https://www.linkedin.com/company/salient-crgt"},{"company":"AMX by HARMAN","company_id":"amx","location":null,"positions":[{"description":"","duration":"Jun 2015 Nov 2017 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2017","start_date":"Jun 2015","subtitle":"AMX by HARMAN","title":"Senior Engineer, PV"},{"description":"","duration":"Jul 2014 Jun 2015 1 year","duration_short":"1 year","end_date":"Jun 2015","start_date":"Jul 2014","subtitle":"AMX by HARMAN","title":"Product Verification Engineer III"},{"description":"","duration":"Apr 2010 Jul 2014 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jul 2014","start_date":"Apr 2010","subtitle":"AMX","title":"Product Verification Engineer"}],"url":"https://www.linkedin.com/company/amx"},{"company":"Agilent Technologies (formerly Hewlett Packard)","company_id":null,"location":"Liberty Lake, WA","positions":[{"description":"","duration":"2000 2010 10 years","duration_short":"10 years","end_date":"2010","start_date":"2000","subtitle":"Agilent Technologies (formerly Hewlett Packard)","title":"NPI Engineer"}],"url":""}]', '["Ben Burbank “Ann is exactly the type of Engineer a Technical Writer needs. In the 5 years I’ve worked with Ann, she’s been my primary resource whenever I need either high- or low-level audio signal and audio hardware concepts explained. She maintains a high level of expertise in audio engineering which she regularly captures and distributes to her working group. She is a stolid proponent of institutional rather than tribal knowledge. I firmly believe Ann is a fantastic asset in any positions requiring knowledge of radio theory, electronic hardware, formal testing, or technical education.”","David Humphreys “I worked with Ann and colleagues at Agilent to develop traceable measurement methods for WCDMA Error Vector Magnitude.”"]']### Assistant: The agent's job is to conduct a technical interview for a software engineer position. Today, the agent is reaching out to the user because they need to assess the user's expertise in audio engineering for a project involving AV Technologies.
### Human: Agent: ['Annemarie Newman', 'Looking for an experienced voice talent with a home studio with Source Connect who’s easy to direct? You’ve found her! I’m a trained classical singer and radio show host, and I study with top coaches in the voiceover business. As a voiceover artist I specialize in corporate, commercial, e-learning, explainer and medical projects. Communications is a passion of mine, and I love to understand what clients want to convey and connect that with listeners’ hearts and minds. I understand the communications needs and goals of companies and government agencies (having worked in those sectors myself) and I can convey emotion and information effectively. If your project calls for creative elements like humor and irony, I excel at playing with copy that calls for it. I’m also good at caffeinated, high-energy reads of e-learning or commercials for young children. I deliver clear recordings from my home studio with Source Connect in a 24-hour turnaround. I value relationships and will communicate with you throughout the project. Feel free to reach out. I’d love to meet you and learn more about your projects. ✉ Email: annemarie@mavenvo.com 🌐 Website: http://mavenvo.com 💻 Twitter: @AnnemarieNewman', 'Voiceover Artist at The Communication Maven VO', 'Maven VO', '[{"company":"Maven VO","company_id":null,"location":"Madison, Wisconsin, United States","positions":[{"description":"Providing broadcast-quality voiceover recordings from my home studio with Source Connect for corporate and medical narrations, web videos, e-learning, commercials and more Providing broadcast-quality voiceover recordings from my home studio with Source Connect for corporate and medical narrations, web videos, e-learning, commercials and more","duration":"Mar 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Maven VO","title":"Voiceover Artist"}],"url":""},{"company":"Alliant Energy","company_id":"alliant-energy","location":null,"positions":[{"description":"","duration":"Aug 2017 Jul 2020 3 years","duration_short":"3 years","end_date":"Jul 2020","start_date":"Aug 2017","subtitle":"Alliant Energy","title":"Senior Communications Partner"},{"description":"Responsible for media relations, customer communications, qualitative research and brand development.","duration":"2012 Aug 2017 5 years","duration_short":"5 years","end_date":"Aug 2017","start_date":"2012","subtitle":"Alliant Energy","title":"Communications Program Manager"}],"url":"https://www.linkedin.com/company/alliant-energy"},{"company":"Energy Center of Wisconsin","company_id":"seventhwave","location":"Madison, Wisconsin Area","positions":[{"description":"Multifaceted position responsible for B2B customer service, annual research agenda development, qualitative research, media relations and business development. Multifaceted position responsible for B2B customer service, annual research agenda development, qualitative research, media relations and business development.","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"Energy Center of Wisconsin","title":"External Relations Manager"}],"url":"https://www.linkedin.com/company/seventhwave"},{"company":"American Transmission Company","company_id":"american-transmission-company","location":"Madison, Wisconsin Area","positions":[{"description":"Developed messages and public affairs strategies in project, media, corporate and stakeholder communications. Developed messages and public affairs strategies in project, media, corporate and stakeholder communications.","duration":"2003 2009 6 years","duration_short":"6 years","end_date":"2009","start_date":"2003","subtitle":"American Transmission Company","title":"Communications Consultant"}],"url":"https://www.linkedin.com/company/american-transmission-company"},{"company":"Public Service Commission of Wisconsin","company_id":null,"location":null,"positions":[{"description":"Served as lead agency spokesperson managing all aspects of media relations.","duration":"1998 2003 5 years","duration_short":"5 years","end_date":"2003","start_date":"1998","subtitle":"Public Service Commission of Wisconsin","title":"Public Information Officer"},{"description":"Worked on program evaluation and monitoring and administrative rule making.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"Public Service Commission of Wisconsin","title":"Program and Planning Analyst"},{"description":"Investigated and mediated complaints; applied legal interpretations and made informal determinations","duration":"1993 1996 3 years","duration_short":"3 years","end_date":"1996","start_date":"1993","subtitle":"Public Service Commission of Wisconsin","title":"Consumer Specialist"}],"url":""}]', '["Dave Shanklin “I’m the AV producer at Alliant Energy and for several years I worked with Annemarie to voice our internal training and e-learning videos. These included highly technical and regulatory compliance-based scripts. Annemarie always enjoyed the challenges of these projects. She’s articulate and has a natural facility with lifting words off of the page. She takes direction well and brings the copy to life. I would highly recommend her as a voice talent.”","Robert Crain “Annemarie was responsible for voicing many of our corporate narrations, e-learning, and other videos. including company-wide, mandatory training videos for our 3,200+ employees. The e-learning modules addressed critical issues for the company, such as cybersecurity and code-of-conduct training. Annemarie always made sure we had professional quality narrations that helped keep our employees engaged. I would recommend her for anyone looking for professional narration services.”"]'] User: ['Evan von Kugelgen', '15+ years experience in training, application development, and project management in the Speech/IVR industry.Specialties: Project Management, Account Management, Technical Training, Interactive Voice Response, Contact Center', 'Customer Solution Assurance Manager at Cisco', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Computer Networking","location":"San Jose","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Cisco","title":"Customer Solution Assurance Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"BroadSoft","company_id":"broadsoft","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2015 Mar 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2018","start_date":"Mar 2015","subtitle":"BroadSoft","title":"Senior Customer Success Manager"}],"url":"https://www.linkedin.com/company/broadsoft"},{"company":"8x8, Inc.","company_id":"8x8","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2014 Mar 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2015","start_date":"Mar 2014","subtitle":"8x8, Inc.","title":"Senior Deployment Manager"}],"url":"https://www.linkedin.com/company/8x8"},{"company":"Transera","company_id":"broadsoft","location":"","positions":[{"description":"• Project management responsibilities for customer deployments, including definition and documentation of project scope and schedule.• Coordination of professional services and engineering resources to provide custom applications.• Responsible for hands-on setup and testing of customer applications, including provisioning of telephony routing elements, such as entry points, queues, control scripts, and agent teams.• Met regularly with the customer team to design and update their system configuration to meet evolving business requirements.","duration":"Jan 2010 Mar 2014 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2014","start_date":"Jan 2010","subtitle":"Transera","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/broadsoft"},{"company":"TuVox","company_id":"tuvox","location":null,"positions":[{"description":"• Responsible for delivery of VoiceXML-based speech applications.• Managed multiple projects at the same time focusing on adherence to budget and schedule.• Coordinated tasks of project team members in highly-dynamic matrix organization.• Worked with customers and technology partners to control and document requirements and scope.","duration":"2007 Jun 2009 2 years","duration_short":"2 years","end_date":"Jun 2009","start_date":"2007","subtitle":"TuVox","title":"Project Manager"},{"description":"• Created course materials geared toward speech application developers and administrators.• Delivered training to customers and partners, as well as newly-hired employees.• Course taught onsite and via webinar.","duration":"Oct 2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"Oct 2004","subtitle":"TuVox","title":"Training Manager"}],"url":"https://www.linkedin.com/company/tuvox"},{"company":"Edify/S1","company_id":"edify","location":null,"positions":[{"description":"• Supervised staff of eight instructors and curriculum developers, plus contractors as needed.• Oversaw training center locations in Santa Clara, Dallas, Boston, Edinburgh, and Dublin.• Responsible for departmental budget and billing procedures.• Coordinated and contributed to courses supporting the Edify Electronic Workforce, Electronic Banking System, Employee Service System, and Edify multi-channel Contact Center products. • Planned and created training materials for TuVox product suite, with a focus on speech application developers and operations staff.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Edify/S1","title":"Education Services Manager"},{"description":"• Taught courses at corporate training centers and customer sites in the U.S., Europe, the U.K., Australia, New Zealand, and Asia.• Courses included IVR, Web, Banking, and Speech Recognition products.• Received consistently-high ratings in quality and value of instructor/courses.","duration":"Jun 1995 Oct 2000 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2000","start_date":"Jun 1995","subtitle":"Edify Corp.","title":"Training"}],"url":"https://www.linkedin.com/company/edify"}]', '["“As and technical trainer, Evan always had an excellent command of the material and a great rapore with students. As a manager, he is respected and well liked by his team. I would very much like to work with Evan again.”","“I consider myself very fortunate to have had the chance to work with Evan for over 4 years. When I first joined TuVox, Evan was the training manager with responsibility for direct and channel training design and delivery. His innate need to master the subject matter drove him to develop deep expertise in the process of designing and engineering speech applications using Tuvox\'s tools. His level of expertise was such that when an experience hand was needed, he was often assigned to a development role taking direct responsibility for customer project delivery. He was exceptional skilled at maintaining the appropriate balance between his roles and had an infectious commitment to customer and team success. During a later reorganization, I had the opportunity to add Evan directly to my team. Given all I had observed, his customer focus, technical expertise, priority management skills, I didn\'t hesitate. Our subsequent collaboration on a number of complex, challenging customer projects has been a very rewarding experience. Evan not only brings subject matter virtuosity to the team but he is also a well rounded experienced professional. His judgment and decision making is very sound. His business sense and domain expertise are exceptionally solid. His manner is collaborative but authoritative when required and his style is very team focused. He is especially good at assessing how to get the best from often very diverse team members. He has always built very positive relationships with our customers and has engendered nothing but good will, even under challenging project circumstances. Customers recognize his exceptional commitment to their success and they trust his ability to deliver. I very much hope that I will have the opportunity to work with Evan in the future. He adds strength and passion to any team that he joins.”"]']### Assistant: The agent's job is to provide voiceover services, and today the user is reaching out to the agent because they need a voice talent with experience in the Speech/IVR industry for a project.
### Human: Agent: ['Eric Cetnarski, MBA', 'I am an organizational leadership, strategy and operations executive driven by my passion for social and environmental sustainability. I help empower people and organizations to adapt and thrive in the face of rapid change and uncertainty. As the lead administrator for Presidio Graduate School, I worked closely with the Board of Directors, Staff, Alumni and Students to help rebuild and re-imagine the institution after several years of instability. During my tenure I finished the acquisition of Pinchot University (Bainbridge Graduate Institute), helped negotiate an international partnerships, and created operational and financial structures that resulted in financial stability, an engaged workforce, student retention, and votes of confidence from regulatory/accrediting institutions. I am also the Co-Founder and COO of Samana+ (samana.life),a personal and organizational development company founded in 2014. We provide consumer and corporate mindfulness, health, and organizational change services. I am a formally trained meditation instructor and have facilitated workshops for organizations including IDEO, McKesson, UCSF, and Hult School of International Business. As we have learned, business as usual isn’t necessarily working anymore. How will your organization evolve in a way that ensures you, your staff, and your community thrive? Let’s talk.', 'Operational and Leadership Excellence', 'ASW Global Consulting', '[{"company":"ASW Global Consulting","company_id":"aswgc","industry":"Management Consulting","location":"","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"ASW Global Consulting","title":"Managment Consultant"}],"url":"https://www.linkedin.com/company/aswgc"},{"company":"Samana+","company_id":"samana-","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Samana+","title":"Co-Founder, COO"}],"url":"https://www.linkedin.com/company/samana-"},{"company":"Presidio Graduate School","company_id":"presidio-graduate-school","location":null,"positions":[{"description":"","duration":"Jan 2017 Jan 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2020","start_date":"Jan 2017","subtitle":"Presidio Graduate School","title":"Vice President Operations"},{"description":"","duration":"2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"2016","subtitle":"Presidio Graduate School","title":"Program Director, Experiential Learning"},{"description":"","duration":"2012 2016 4 years","duration_short":"4 years","end_date":"2016","start_date":"2012","subtitle":"Presidio Graduate School","title":"Assistant Professor, Leadership For Sustainable Management"},{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"Presidio Graduate School","title":"Consultant, Alumni Affairs & Experiential Learning"}],"url":"https://www.linkedin.com/company/presidio-graduate-school"},{"company":"The Nielsen Company","company_id":"nielsen","location":null,"positions":[{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"The Nielsen Company","title":"Operations Lead"},{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"The Nielsen Company","title":"Senior Supervisor, Production"},{"description":"","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"The Nielsen Company","title":"Supervisor, Production"},{"description":"","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"The Nielsen Company","title":"Coordinator, Production"}],"url":"https://www.linkedin.com/company/nielsen"},{"company":"Oracle","company_id":"oracle","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Oracle","title":"Manager, Corporate Communications"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"MediaRing.com","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"MediaRing.com","title":"Manager, Public Relations"}],"url":""},{"company":"Junior Achievement of New York","company_id":"junior-achievement-of-new-york","location":null,"positions":[{"description":"","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Junior Achievement of New York","title":"Manager, Communications"},{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Junior Achievement of New York","title":"Manager"}],"url":"https://www.linkedin.com/company/junior-achievement-of-new-york"},{"company":"AmeriCorps","company_id":"americorps","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"AmeriCorps","title":"Field Coordinator"}],"url":"https://www.linkedin.com/company/americorps"}]', '["Nader Abdallah “I worked with Eric for almost 5 years. Throughout this time, Eric was the leader Presidio Graduate School needed. In his role as VP of Operations, he was instrumental in keeping the team together and leading us towards a stable organization. Eric mindfully led by example and helped everyone on the team be better. He always took the time to listen, guide and nurture his team.”","Dariush Rafinejad “Eric is a changemaker! He has deep commitment to environmental sustainability and social justice. He also has the leadership prowess to deliver results in realization of aspirational goals. It has been my pleasure to work with Eric for many years at Presidio Graduate School.”"]'] User: ['Chris Chamberlin', 'Specific strengths in social and environmental responsibility, strategic planning, coalition building and multi-brand initiatives especially within consumer goods, energy, transportation, tourism, food/agriculture, natural resources and entertainment.Specialties include corporate communications, sustainability and environmental policy development, issues and crisis management, consumer marketing, spokesperson training, partnership development and facilitation, public speaking and written communications.', 'Building climate solutions and accelerating the transition to a more just economy where all beings thrive.', 'Effect Partners', '[{"company":"Effect Partners","company_id":"effect-partners","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Dec 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Dec 2019","subtitle":"Effect Partners","title":"President"},{"description":"Lead client service, growth and innovation for social change enterprise focused on inspiring impactful business solutions powered by music, art and culture.","duration":"Feb 2018 Dec 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2019","start_date":"Feb 2018","subtitle":"Effect Partners","title":"General Manager"},{"description":"Served as the Sustainability Manager for the U2 Joshua Tree Tour. Consulted with tour management on efforts to reduce water and waste and increase conservation across all aspects of the tour. Worked with tour sponsors on fan-based initiatives that inspire climate positive behaviors. Engaged with stadium operators and local experts to find new ways to improve the environmental impact of future tours and events.","duration":"May 2017 Feb 2018 10 months","duration_short":"10 months","end_date":"Feb 2018","start_date":"May 2017","subtitle":"Effect Partners","title":"Sustainability Consultant"}],"url":"https://www.linkedin.com/company/effect-partners"},{"company":"Citizen Relations","company_id":"citizen-relations-international","location":null,"positions":[{"description":"Lead regional hub supporting clients integrated marketing and business building needs across Asia Pacific including China, Japan, Korea, Southeast Asia and AUS/NZ. Help lead cross-network collaboration with Blue Focus International sister agencies, including We Are Social, Blue Digital and Vision7 North America. Help transform the overall Citizen business by exploring new approaches to servicing transformational organizations including start-ups, social enterprises and inspired citizens working on solutions to today\'s toughest challenges.","duration":"Aug 2015 May 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2017","start_date":"Aug 2015","subtitle":"Citizen Relations","title":"Managing Director, Asia Pacific"},{"description":"Ensure all Citizen Paine clients are supported by public relations experts with the passion, imagination and audacity needed to deliver success. Lead agile collaboration across Citizen Relations network to further grow award-winning talent, execute iconic client programs and exceed agency business growth targets.","duration":"Aug 2012 Aug 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2015","start_date":"Aug 2012","subtitle":"Citizen Paine at Citizen Relations International","title":"General Manager, U.S. Client Services Team"},{"description":"Provide senior counsel and mobilize award-winning execution for admired companies across various business sectors. Sample of current clients include: P&G Corporate Sustainability, P&G\'s GIVE and Future Friendly, Duracell, Aflac, Sungevity and Best Foundation.","duration":"Aug 2008 Aug 2015 7 years 1 month","duration_short":"7 years 1 month","end_date":"Aug 2015","start_date":"Aug 2008","subtitle":"Citizen Relations International","title":"Managing Director, Citizen Paine"}],"url":"https://www.linkedin.com/company/citizen-relations-international"},{"company":"Ketchum","company_id":"ketchum","location":"","positions":[{"description":"Helped lead issues and crisis practice for Ketchum West. Assisted in launch of Ketchum Sustainability Network - internal team of experts that assisted more than 30 global brands in a wide variety of triple bottom line programs. Clients advised included: Activision, Baby Einstein, California Milk Advisory Board, Chase Card Services, Double A Paper, FedEx, Horizon Organic. Helped lead issues and crisis practice for Ketchum West. Assisted in launch of Ketchum Sustainability Network - internal team of experts that assisted more than 30 global brands in a wide variety of triple bottom line programs. Clients advised included: Activision, Baby Einstein, California Milk Advisory Board, Chase Card Services, Double A Paper, FedEx, Horizon Organic.","duration":"Aug 2006 Aug 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2008","start_date":"Aug 2006","subtitle":"Ketchum","title":"Vice President, Issues and Crisis"}],"url":"https://www.linkedin.com/company/ketchum"},{"company":"Denver Community Leadership Forum","company_id":null,"location":"","positions":[{"description":"Helped lead development of alumni network for one of nation\'s longest running year-long leadership development programs. Helped lead visibility strategy in support of 20th anniversary that successfully raised awareness and scholarship funds for new participants. Helped lead development of alumni network for one of nation\'s longest running year-long leadership development programs. Helped lead visibility strategy in support of 20th anniversary that successfully raised awareness and scholarship funds for new participants.","duration":"Feb 2002 Aug 2006 4 years 7 months","duration_short":"4 years 7 months","end_date":"Aug 2006","start_date":"Feb 2002","subtitle":"Denver Community Leadership Forum","title":"Chair, Alumni Network"}],"url":""},{"company":"MGA Communications","company_id":"mga-communications","location":"","positions":[{"description":"Shareholder/Part-owner and day-to-day leader of client service practice. Primary expertise in public involvement, stakeholder management and reputation management programs for community development, transportation, energy and natural resources industries. Clients supported include: Chase Card Services, Colfax Marathon, Colorado Education Association, Kroger, Questar, Regional Transportation District (RTD), Rocky Mountain Arsenal, Shell Oil Company, U.S. Army, U.S. Fish and Wildlife Service and Williams.","duration":"Feb 1997 Aug 2006 9 years 7 months","duration_short":"9 years 7 months","end_date":"Aug 2006","start_date":"Feb 1997","subtitle":"MGA Communications","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/mga-communications"},{"company":"The Solis Group","company_id":"the-solis-group","location":"","positions":[{"description":"Supported variety of public relations clients as member of client services team, including: US West, Norwest Banks (now Wells Fargo), Ptarmigan Country Club, Valley Bank Supported variety of public relations clients as member of client services team, including: US West, Norwest Banks (now Wells Fargo), Ptarmigan Country Club, Valley Bank","duration":"Jan 1996 Jan 1997 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 1997","start_date":"Jan 1996","subtitle":"The Solis Group","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/the-solis-group"},{"company":"The Reading Detective","company_id":null,"location":"","positions":[{"description":"Managed marketing and public relations programs for small, independent private school specializing in children with ADD and dyslexia. Taught creative writing class and mentored individual students. Managed marketing and public relations programs for small, independent private school specializing in children with ADD and dyslexia. Taught creative writing class and mentored individual students.","duration":"Aug 1994 Dec 1995 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 1995","start_date":"Aug 1994","subtitle":"The Reading Detective","title":"Director of Public Relations"}],"url":""}]', '["Paul Hartwick “Chris is a communication superstar. Awesome client service. Creative, strategic and quick thinker. Outstanding teammate. Chris is someone who always over-delivers.”","Amy Atlas “Chris is the kind of leader that empowers his team with a brilliant mix of being teacher and supporter. His strategic thinking, calm demeanor and exceptional experience make it a privilege to work with and learn from him. He truly cares about his clients and is committed to asking the challenging questions that ultimately turn good campaigns into greatness.”","Shannon Diederich (she/her/hers) “Chris is a strategic thinker, a strong executor and an exceptional communications counselor. Wise for his years, he is quick to develop sound strategies to help a business sustain itself, improve its reputation, mitigate a crisis or enhance its brand. He\'s been one of those bright talents I\'ve had the privilege to work with -- and learn from.”","Kara Brown “Chris is a leader and team builder. His passion, vision and willingness to take on the most difficult challenges are what makes him not just an excellent executive but someone who can truly transform a business. Trusted by his colleagues and clients alike, Chris is an incredibly valuable part of any organization. I very much look forward to working together again one day.”","LinkedIn User “Chris is a true professional. He is strategic, creative and wise beyond his years. Chris is also an exceptional leader, manager and mentor. I\'ve had the pleasure of working with Chris as a teammate at two agencies, and always look forward to the opportunity to work with him.”"]']### Assistant: The agent's job is to facilitate partnership development and strategic planning for social and environmental responsibility initiatives. Today, the agent is reaching out to the user because they need to explore collaboration opportunities in order to accelerate the transition to a more just economy where all beings thrive.
### Human: Agent: ['Caleb Kaltenbach', "I'm an author and serve as one of the pastors at Shepherd Church in Los Angeles, CA. Through the Messy Grace Group, I'm able to help churches, faith organizations & leaders to develop influence and relationships without sacrificing their beliefs.IG, FB, Twitter, Clubhouse: @calebwilds", 'Research Pastor at Shepherd Church \| Author with Waterbrook Multnomah \| Director of the Messy Grace Group', 'Shepherd Church', '[{"company":"Shepherd Church","company_id":"shepherd-of-the-hills-church","industry":"Religious Institutions","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Shepherd Church","title":"Research Pastor"}],"url":"https://www.linkedin.com/company/shepherd-of-the-hills-church"},{"company":"The Messy Grace Group","company_id":"the-messy-grace-group","location":"Los Angeles, California","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Aug 2017","subtitle":"The Messy Grace Group","title":"Founder & Director"}],"url":"https://www.linkedin.com/company/the-messy-grace-group"},{"company":"WaterBrook & Multnomah","company_id":"waterbrook-multnomah-publishers","location":"","positions":[{"description":"","duration":"Apr 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Apr 2014","subtitle":"WaterBrook & Multnomah","title":"Author"}],"url":"https://www.linkedin.com/company/waterbrook-multnomah-publishers"},{"company":"Hope International University","company_id":"hope-international-university","location":"","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Hope International University","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/hope-international-university"},{"company":"Southeastern University","company_id":"southeastern-university","location":"","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Southeastern University","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/southeastern-university"},{"company":"Discovery Church Simi Valley","company_id":"discovery-church-simi-valley","location":"Simi Valley, California","positions":[{"description":"","duration":"Aug 2013 Aug 2017 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 2017","start_date":"Aug 2013","subtitle":"Discovery Church Simi Valley","title":"Lead Pastor"}],"url":"https://www.linkedin.com/company/discovery-church-simi-valley"},{"company":"Dallas Christian College","company_id":"dallas-christian-college","location":"","positions":[{"description":"","duration":"Aug 2010 Dec 2014 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2014","start_date":"Aug 2010","subtitle":"Dallas Christian College","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/dallas-christian-college"},{"company":"Valley View Christian Church","company_id":"valley-view-christian-church","location":"Dallas, TX","positions":[{"description":"","duration":"Feb 2010 Jun 2013 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 2013","start_date":"Feb 2010","subtitle":"Valley View Christian Church","title":"Lead Pastor"}],"url":"https://www.linkedin.com/company/valley-view-christian-church"},{"company":"Shepherd Church","company_id":"shepherd-of-the-hills-church","location":"Los Angeles, California","positions":[{"description":"2007-2010: Multisite Campus Pastor 1999-2007: College Ministry, Small Groups 2007-2010: Multisite Campus Pastor 1999-2007: College Ministry, Small Groups","duration":"May 1999 Feb 2010 10 years 10 months","duration_short":"10 years 10 months","end_date":"Feb 2010","start_date":"May 1999","subtitle":"Shepherd Church","title":"Associate Pastor"}],"url":"https://www.linkedin.com/company/shepherd-of-the-hills-church"},{"company":"Azusa Pacific University","company_id":"azusa-pacific-university","location":"","positions":[{"description":"","duration":"Aug 2008 May 2009 10 months","duration_short":"10 months","end_date":"May 2009","start_date":"Aug 2008","subtitle":"Azusa Pacific University","title":"Pastoral Mentor"}],"url":"https://www.linkedin.com/company/azusa-pacific-university"},{"company":"Eternity Bible College","company_id":"eternity-bible-college","location":"","positions":[{"description":"","duration":"Aug 2006 May 2007 10 months","duration_short":"10 months","end_date":"May 2007","start_date":"Aug 2006","subtitle":"Eternity Bible College","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/eternity-bible-college"},{"company":"The Londen Insitute for Evangelism","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2004 Dec 2006 3 years","duration_short":"3 years","end_date":"Dec 2006","start_date":"Jan 2004","subtitle":"The Londen Insitute for Evangelism","title":"Adjunct Professor"}],"url":""}]', '["David Hamilton “Caleb is not only devoted to the Lord but also to making sure the Lord\'s family is whole and at peace with one another. He makes a great effort to stand in the gap where there is conflict and offer his time and abilities to make sure there is a solution.”","Bobby P. Davis “Great minister and faithful brother in Christ. Not many ministers like Caleb these days!”"]'] User: ['Zack Silverman', 'Zack Silverman is a data driven technology leader with over 10 years of progressive experience in lean agile transformation & coaching, project & program management, business process modeling, and IT modernization. Zack is passionate about leading Teams across multiple geographies, working in fast-paced, team-oriented organizations, being self-directed, and adapting effectively to technically challenging environments.', 'Manager at Deloitte Consulting', 'Deloitte Consulting', '[{"company":"Deloitte Consulting","company_id":"deloitteconsulting","industry":"Management Consulting","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Dec 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Deloitte Consulting","title":"Manager"}],"url":"https://www.linkedin.com/company/deloitteconsulting"},{"company":"Capgemini","company_id":"capgemini","location":null,"positions":[{"description":"","duration":"Jan 2017 Dec 2018 2 years","duration_short":"2 years","end_date":"Dec 2018","start_date":"Jan 2017","subtitle":"Capgemini","title":"Manager Consultant"},{"description":"","duration":"Jan 2015 Dec 2016 2 years","duration_short":"2 years","end_date":"Dec 2016","start_date":"Jan 2015","subtitle":"Capgemini","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/capgemini"},{"company":"Bloom Health","company_id":"bloom-health","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jan 2014 Jan 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2015","start_date":"Jan 2014","subtitle":"Bloom Health","title":"Implementation Project Manager"}],"url":"https://www.linkedin.com/company/bloom-health"},{"company":"UnitedHealth Group","company_id":"unitedhealth-group","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jun 2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"Jun 2011","subtitle":"UnitedHealth Group","title":"Payer Consultant"}],"url":"https://www.linkedin.com/company/unitedhealth-group"}]', '["☁Norman Owens (he/him) “Zack Silverman leads teams with an infectious enthusiasm and inspiring confidence. His leadership includes a strong consultative approach to working with executive leadership teams. I have had the pleasure of working with Zack as he brought forward and qualified opportunities. He matches inquisitiveness with an analytic insight in order to quickly establish scope and risk and bring an executive vision down to practical details of efficient tactical implementation. As an individual contributor Zack’s enthusiasm translates to a consistent pattern of raising his hand to take on new tasks and challenges. He took forward an idea for a hackathon project and stepped up to further refine a problem idea and then seek out a volunteer team. His energy for converting new ideas into business value seems boundless.”","LinkedIn User “I have experienced the good fortune to work with and lead many talented people during my career and I am confident in saying that Zack Silverman is an excellent example of professionalism and maturity. Zack has the innate ability to build relationships with peers as well as external partners. He also brings a combination of analytic, project management and interpersonal skills that is unique, which makes it clear to me that he will have a long term, successful career in this or any business. I am glad to have gotten to know and work with Zack.”"]']### Assistant: The agent's job is to develop influence and relationships without sacrificing their beliefs, and today the agent is reaching out to the user because they need assistance with lean agile transformation and coaching for their team.
### Human: Agent: ['Stefanie Weiss', "VP for Communications and Knowledge Management, America's Promise Alliance Chief Communications and Marketing Officer, Points of Light VP for Communications, Encore.org (Civic Ventures) Freelance columnist and feature writer, Washington Post Health section Director of Communications, Experience Corps Director of Communications, Academy of Leadership, University of Maryland National Education Association -- magazine editor and writer, public relations, speechwriting, publications, civil rights Book author, People for the American Way Public relations, United Auto Workers Specialties: Communications strategy, message development, op-eds, writing and editing for all purposes from news releases to the web to speechwriting to publications and fundraising", 'Experienced leader in nonprofit communications strategy, branding, messaging and storytelling', 'Encore.org', '[{"company":"Encore.org","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2017 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Encore.org","title":"Senior Director, Communications"}],"url":""},{"company":"The Washington Post Health section","company_id":null,"location":"","positions":[{"description":"Wrote a regular column on midlife health topics. Continue to contribute features from time to time. Wrote a regular column on midlife health topics. Continue to contribute features from time to time.","duration":"2001 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2001","subtitle":"The Washington Post Health section","title":"Freelance contributor"}],"url":""},{"company":"America\'s Promise Alliance","company_id":null,"location":"Washington, DC","positions":[{"description":"","duration":"Apr 2015 Apr 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2017","start_date":"Apr 2015","subtitle":"America\'s Promise Alliance","title":"Vice President, Communications & Knowledge Management"}],"url":""},{"company":"Points of Light, LLC","company_id":"pointsoflight","location":"Washington, DC","positions":[{"description":"","duration":"Jul 2012 Mar 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2015","start_date":"Jul 2012","subtitle":"Points of Light, LLC","title":"Chief Communications and Marketing Officer"}],"url":"https://www.linkedin.com/company/pointsoflight"},{"company":"Civic Ventures","company_id":"encoreorg","location":"","positions":[{"description":"","duration":"Jun 2006 Jul 2012 6 years 2 months","duration_short":"6 years 2 months","end_date":"Jul 2012","start_date":"Jun 2006","subtitle":"Civic Ventures","title":"VP of Communications"}],"url":"https://www.linkedin.com/company/encoreorg"},{"company":"Experience Corps","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"Experience Corps","title":"Communications Director"}],"url":""},{"company":"University of Maryland","company_id":"university-of-maryland","location":"","positions":[{"description":"","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"University of Maryland","title":"Communications Director, Academy of Leadership"}],"url":"https://www.linkedin.com/company/university-of-maryland"},{"company":"National Education Association","company_id":null,"location":"","positions":[{"description":"","duration":"1983 1998 15 years","duration_short":"15 years","end_date":"1998","start_date":"1983","subtitle":"National Education Association","title":"Writer, Editor"}],"url":""}]', '["Cal Halvorsen “Stef is a fantastic communications director and an excellent teacher of communications strategy and writing. I will miss her guidance and sense of humor!”","Marci Alboher “I love my work at Civic Ventures for a lot of reasons, but being able to work alongside Stef is pretty high up on the list. She is so good at her job that she makes the difficult task of communicating complicated messages look effortless. And since I\'m often the person who gets to tell our stories in public, I\'ve been the direct beneficiary of all of her smarts. She\'s the kind of person who doesn\'t dominate a meeting, but chimes in with an important insight or observation that somehow everyone else was missing.”"]'] User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to provide communications strategy and messaging expertise, and today the user is reaching out to the agent because they need assistance in optimizing their email marketing campaigns for a new product launch.
### Human: Agent: ['Chris Hadley', "The most basic choice we have in life is whether to expand or contract, whether to bring our creative and expressive energies out into the world in positive or negative ways. No matter what our circumstances, we have the power to choose our direction.I'm a Multiplier and a genius watcher. I am fascinated by the intelligence of others. Some leaders seem to drain intelligence and capability out of the people around them. They focus on their own intelligence but their resolve to be the smartest person in the room has a diminishing effect on everyone else. For them to look smart, other people have to end up looking dumb. They create a vortex that sucks energy out of everyone and everything around them.Other leaders use their intelligence in a fundamentally different way. They apply their intelligence to amplify the smarts and capability of people around them. These leaders seem to make everyone around them better and more capable. These leaders are not just intelligent themselves-they are intelligence multipliers.Multipliers are genius makers. Everyone around them gets smarter and more capable. People may not become geniuses in a traditional sense, but Multipliers invoke each person’s unique intelligence and create an atmosphere of genius-innovation, productivity, effort, and collective intelligence. Because Multipliers are leaders who look beyond their own genius and focus their energy on extracting and extending the genius of others, they get more from their people. They don’t get a little more; they get vastly more. What could you accomplish if you could get twice as much from your people? The reason for the difference is that when people work with a Multiplier, they hold nothing back. They offer the very best of their thinking, creativity, and ideas. Become a Multiplier. In each of us are heroes, speak to them and they will come forth.", 'Vice President Business Operations at Talentscale', 'Talentscale', '[{"company":"Talentscale","company_id":"talentscale","industry":"Staffing and Recruiting","location":"Raleigh-Durham-Chapel Hill Area","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Talentscale","title":"Vice President Business Operations"}],"url":"https://www.linkedin.com/company/talentscale"},{"company":"Piper Companies","company_id":"pipercompanies","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"Apr 2012 May 2020 8 years 2 months","duration_short":"8 years 2 months","end_date":"May 2020","start_date":"Apr 2012","subtitle":"Piper Companies","title":"Vice President"}],"url":"https://www.linkedin.com/company/pipercompanies"},{"company":"Aerotek","company_id":"aerotek","location":"San Diego CA & Washington D.C. Metro Area","positions":[{"description":"","duration":"Feb 2001 Apr 2012 11 years 3 months","duration_short":"11 years 3 months","end_date":"Apr 2012","start_date":"Feb 2001","subtitle":"Aerotek","title":"Sr. Director of National Sales"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"US Army","company_id":"us-army","location":"Augusta, Georgia, United States","positions":[{"description":"","duration":"Jun 1994 Oct 2001 7 years 5 months","duration_short":"7 years 5 months","end_date":"Oct 2001","start_date":"Jun 1994","subtitle":"US Army","title":"Infantry Team Leader"}],"url":"https://www.linkedin.com/company/us-army"}]', '["“Chris is more than just a recruiter. Much more. He is an outgoing, friendly man who wishes to get to know potential \\"recruits.\\" I appreciate his honest approach. He take the time to really understand people, personally and professionally. It is clear that he views his role as much more than shuffling headcount around in an effort to get a commission. He wants to connect the right candidates with the right employer. I\'ve dealt with countless technical recruiters over the years. Chris is someone I view as unique in the world of recruitment. He is a recruiter that I am confident has the best interests of the candidate in mind. I know that Chris does much more than recruiting, but my interactions with Chris have been focused on technical placement. As far as recruitment goes, I highly recommend both Chris and Piper Enterprise solutions. Their approach to recruitment is much more thoughtful and respectful than any others that I have dealt with.”","“I have had the privilege of working with Chris Hadley for the last 2 years and over that span of time he has been an incredible mentor to me professionally. His drive for results, ability to accomplish tasks, and desire to consistently become better at whatever it is he’s doing is exceptional. I’ve spent the last couple of year working closely with Chris in developing and growing our munitions/EOD staffing sector for Aerotek, and it has been a very valuable experience. From a staffing perspective Chris has a knack for working with our customers and adding value to their DOD pursuits in most all cases and I have learned a great deal of knowledge from him. Chris is a very motivated, goal oriented individual and his business acumen and leadership is always rubbing off on a very large number of his peers.”","“Chris is an extremely talented professional who plays a major role in the success of Aerotek’s rapidly growing government services segment. He has demonstrated on numerous occasions that his thorough understanding of Aerotek’s business lines allow him to be a successful partner to companies, both large and small in the government sector. Chris’s efforts are proving vital to helping Aerotek continue to secure potential business and become a staff augmentation leader within the DOE market.”","“Chris is one of the most forward thinking and strategic partners I have had the privilege to work with. His consummate professionalism and drive for results are paramount to the goals that he sets for himself and his team. Chris\' vast knowledge and work ethic would be an asset to any company or team that he may work with or for in the future.”","“I\'ve had the pleasure of knowing and working with Chris since my career began with Aerotek in 2005. Since then, Chris has proven to be a successful Sr. Account Manager which ultimately led to his promotion to Director of Strategic Sales. Since his promotion, I\'ve been lucky enough to work directly with Chris by going after government business both as a prime and/or subcontractor. Chris has a unique ability to multi-task by managing a large territory while still giving customized support and advice at the local level as it relates to government and large business engagements in general. Chris is very intelligent and conveys an uncanny ability to effectively communicate Aerotek\'s message and value proposition while building great long lasting relationships with his current and prospective clients. I highly recommend Chris Hadley as a business partner, colleague and friend.”","“I have had the opportunity to work with Chris for several years but most recently as a direct business partner. Chris is extremely selfless and has always made himself available if I or anyone else needs him. He has a high level of strategic agility and is a student who continually develops himself and those around him. Also, his clients appreciate the consultative approach he brings to their organizations.”","“We have enjoyed working with Chris and Aerotek. Our business relationship firmed up quickly under Chris\' leadership and we won our first joint opportunity. Currently working to close our second joint opportunity and looking forward to many more.”","“Having worked with Chris Hadley for close to a decade, I have had the opportunity to observe his long-term performance, his ability to move throughout an organization, take on new assignments and support his colleagues. Across all the aforementioned areas, Chris is a star. He possesses exceptional business development skills, he is a very quick study and is able to learn new systems, clients or divisions/services very well. He has been a solid performer that consistently meets and exceeds his goals while placing the company first and helping those around him.”","“I have known Chris to be a results oriented professional senior leader thoughout the 5 years I\'ve worked at Aerotek. More recently in his current role as Senior Director of Governement Services I\'ve had the pleasure of working with Chris directly. Chris is extremely knowledgeable about Aerotek\'s capabilities and working with our business model to meet our client\'s needs. Chris recently was an integral part of winning a two year contract with my team. Although he is responsible for supporting the entire US he has always made time to be at meetings in person and make sure all processes are running smoothly. Chris is extremely professional and trustworthy and I highly recommend Chris as a business partner and friend.”","“Chris Hadley impacted my career the moment I met him at Sales Training in 2005. I was immediately impressed with the passion he has for developing people and the amount of energy he put into the future leaders of our organization. Even with a very busy schedule, Chris is committed to helping Aerotek by giving back and developing our organizations talent. He is extremely knowledgeable, both personally and professionally, and has a way of influencing and building relationships with people very quickly. I would recommend Chris as a mentor, friend, and business partner. He has significantly impacted my personal and professional development.”","“Chris is focused on providing the best customer service for our clients. He works hard to determine a variety of options and partners with our clients to meet their needs.”","“I have had the pleasure of working with Chris for the past five years and during that time I have developed a deep respect for his abilities in the staffing industry. He has always impressed me with his ability to develop close personal relationships with his clients and partners while maintaining exacting focus on his responsibility to provide business results. He is an individual of the highest character and anyone that has worked with Chris would agree.”"]'] User: ['Jeremy Frost', 'I have been working in the IT Field for 9 years. I am currently going to school for my BS in Network Administration.', 'IT Engineer', 'Brown & Caldwell', '[{"company":"Brown & Caldwell","company_id":null,"location":"Golden, CO","positions":[{"description":"","duration":"Jun 2011 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Jun 2011","subtitle":"Brown & Caldwell","title":"Engineer"}],"url":""},{"company":"Health Dialog","company_id":"health-dialog","location":"","positions":[{"description":"","duration":"Dec 2007 Jun 2011 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jun 2011","start_date":"Dec 2007","subtitle":"Health Dialog","title":"Tier 2 Desktop Support Engineer"}],"url":"https://www.linkedin.com/company/health-dialog"},{"company":"McKesson","company_id":"mckesson","location":"","positions":[{"description":"","duration":"Oct 2007 Dec 2007 3 months","duration_short":"3 months","end_date":"Dec 2007","start_date":"Oct 2007","subtitle":"McKesson","title":"Helpdesk"}],"url":"https://www.linkedin.com/company/mckesson"},{"company":"Sun Microsystems","company_id":"sun-microsystems_1062","location":"","positions":[{"description":"","duration":"Aug 2007 Oct 2007 3 months","duration_short":"3 months","end_date":"Oct 2007","start_date":"Aug 2007","subtitle":"Sun Microsystems","title":"Contract Support"}],"url":"https://www.linkedin.com/company/sun-microsystems_1062"},{"company":"PAR Technologies","company_id":"par-technologies","location":"","positions":[{"description":"","duration":"May 2006 Jul 2007 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2007","start_date":"May 2006","subtitle":"PAR Technologies","title":"Pixel Point/Generic Tech"}],"url":"https://www.linkedin.com/company/par-technologies"},{"company":"Pizza Hut","company_id":"pizza-hut","location":"","positions":[{"description":"","duration":"Oct 2002 Dec 2005 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2005","start_date":"Oct 2002","subtitle":"Pizza Hut","title":"General Manager"}],"url":"https://www.linkedin.com/company/pizza-hut"}]', '["Beverly Stecklein “Jeremy is a wonderful person to work with. He is very Knowledgable, is professional and able to articulate what he needs from non-IT staff, in a way they can understand. He is an assest to any company/organization and I would recommend him any day.”","Rhonda Fisher “Jeremy is extrememly knowledgeable in his IT role. Supports the staff, is dependable and professional. Works well as manager, and in taking direction from Administration. Well liked by peers. An asset to our company.”"]']### Assistant: The agent's job is to connect with potential candidates and understand their technical skills, and today the user is reaching out to the agent because they need assistance in finding a new job in the IT field.
### Human: Agent: ['Jennifer Duval', 'As an experienced senior leader, I’ve demonstrated both strategic and tactical capabilities to develop, translate, and execute initiatives to achieve results that increase overall efficiencies. With a solid understanding of business operations, process improvement, and team building/leadership, I’ve built tools and systems that have helped employees and customers improve their experience. With innumerable skills and a long roster of generalist experience, I’ve earned a history of success building and guiding teams through periods of change. By creating a cohesive collaborative culture, I’m able to get the most out of every situation and person in order to achieve goals. I’m also able to equip team members with the tools and training they need to succeed. In addition, as a proactive problem solver, I’ve overcome complex challenges by thinking strategically and balancing day-to-day operational needs. This includes organizing chaos and making sense out of large complex systems/processes by breaking them down to simplicity. In summary, I apply my analytical skills to quickly understand how people and systems interact, and then transform business needs into performance improvements.', 'Change Agent Leader—Developing Strategy, Process, and People to Drive Continuous Improvement', 'Hines', '[{"company":"Hines","company_id":"hines","industry":"Real Estate","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Hines","title":"Senior Operations Integrator"},{"description":"","duration":"Nov 2020 Jun 2021 8 months","duration_short":"8 months","end_date":"Jun 2021","start_date":"Nov 2020","subtitle":"Hines","title":"Assistant Director - Platform"},{"description":"","duration":"Dec 2019 Nov 2020 1 year","duration_short":"1 year","end_date":"Nov 2020","start_date":"Dec 2019","subtitle":"Hines","title":"Program Manager - Operational Excellence"}],"url":"https://www.linkedin.com/company/hines"},{"company":"University of Washington","company_id":"university-of-washington","location":null,"positions":[{"description":"In this role, I provided strategic leadership for the customer experience across the UW Seattle Campus (+680 acres, +300 buildings, +17M gross square feet) and optimized work management for Seattle Campus facilities management and tri-campys space planning and capital development (+28M GSF).As a member of the senior leadership team, I engaged in organizational transformation and strategy development. By driving experience management strategy, communications, process, compliance, and business operations, I supported internal employees and customers across the asset management life cycle.","duration":"Sep 2017 Dec 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2019","start_date":"Sep 2017","subtitle":"University of Washington","title":"Assistant Director, Customer Experience - UW Facilities"},{"description":"In this role, I built a Work Control unit, consolidating siloed work reception and customer service operations into a streamlined, single point of entry. Additionally, I was accountable for all unit functions, including program operations, budgets, customer service, recruitment, and personnel management. My contributions included leading a team of 6 to orchestrate seamless and transparent delivery of 51,000 annual service requests. I championed development of the unit’s culture from the ground up into a highly accountable, positive, and transparent organization.","duration":"Mar 2016 Aug 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2017","start_date":"Mar 2016","subtitle":"University of Washington","title":"Manager of Program Operations, Strategic Planning & Continuous Improvement - UW Facilities"},{"description":"During this time, I drove smooth operations of property management and housing occupancy activities for 7200 students. This involved direct responsibility for leasing, billing, operational communications, customer service, team leadership, and budget management.Highlights included scaling the program to the next level by leading cross-functional collaborations during a critical growth period. Also, we achieved 110% as-built occupancy at the building’s opening.","duration":"Apr 2012 Mar 2016 4 years","duration_short":"4 years","end_date":"Mar 2016","start_date":"Apr 2012","subtitle":"University of Washington","title":"Operations and Accounts Manager, Student & Fiscal Services - Housing & Food Services"},{"description":"I led and coordinated residential programming, tenant support services, and building operations for multiple housing facilities with up to 1000 students. This included building and managing teams of 5 to 20, where I coached and mentored members to maximize their effectiveness.","duration":"Jul 2008 Apr 2012 3 years 10 months","duration_short":"3 years 10 months","end_date":"Apr 2012","start_date":"Jul 2008","subtitle":"University of Washington","title":"Program Manager (Resident Director), Residential Life - Housing & Food Services"}],"url":"https://www.linkedin.com/company/university-of-washington"},{"company":"Pacific Lutheran University","company_id":"pacific-lutheran-university","location":"Tacoma, WA","positions":[{"description":"As a Resident Director, I managed a program for 3 residence halls and an on-campus apartment community. This entailed selecting, overseeing, training, and evaluating student staff teams of 6 to 15. My impact included building a culture of tolerance where communities became known as “safe places” on campus. Also notable, I played a key role in developing a social justice-themed learning community rooted in social change theory. As a Resident Director, I managed a program for 3 residence halls and an on-campus apartment community. This entailed selecting, overseeing, training, and evaluating student staff teams of 6 to 15. My impact included building a culture of tolerance where communities became known as “safe places” on campus. Also notable, I played a key role in developing a social justice-themed learning community rooted in social change theory.","duration":"Aug 2007 Jul 2008 1 year","duration_short":"1 year","end_date":"Jul 2008","start_date":"Aug 2007","subtitle":"Pacific Lutheran University","title":"Resident Director"}],"url":"https://www.linkedin.com/company/pacific-lutheran-university"},{"company":"University of Wisconsin-Madison","company_id":"uwmadison","location":"Madison, WI","positions":[{"description":"At the University of Wisconsin, I provided operational leadership and administration to two residential halls comprised of 950 and 500 students. I was tapped to lead operational efforts to ensure successful transition from single gender to coeducational community and overcame operational challenges associated with a building slated for demolition. At the University of Wisconsin, I provided operational leadership and administration to two residential halls comprised of 950 and 500 students. I was tapped to lead operational efforts to ensure successful transition from single gender to coeducational community and overcame operational challenges associated with a building slated for demolition.","duration":"Jul 2005 Jul 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2007","start_date":"Jul 2005","subtitle":"University of Wisconsin-Madison","title":"Residence Life Coordinator"}],"url":"https://www.linkedin.com/company/uwmadison"},{"company":"Underground Railroad Inc","company_id":"underground-railroad-inc","location":"Saginaw, MI","positions":[{"description":"For this domestic violence shelter, I provided outreach support programs. This included overhauling transitional housing supportive services through the creation of policies and procedures, housing occupancy contracts, and behavioral guidelines. For this domestic violence shelter, I provided outreach support programs. This included overhauling transitional housing supportive services through the creation of policies and procedures, housing occupancy contracts, and behavioral guidelines.","duration":"Dec 2004 Jul 2005 8 months","duration_short":"8 months","end_date":"Jul 2005","start_date":"Dec 2004","subtitle":"Underground Railroad Inc","title":"Transitional Housing Outreach Counselor"}],"url":"https://www.linkedin.com/company/underground-railroad-inc"}]', '["Lori Smith “Jen is focused on delivering a great experience for the customer, and on organizing the behind-the-scenes systems to make sure that happens. She brings great analytic ability and a commitment to constant improvement to everything she does. As a manager, she works to make sure her teams feel supported and connected to the larger vision of the institution. She is adept at working with different business and support lines, while making sure that the voice of the customer is always heard. ”","Damon Fetters “Jen is a passionate customer-focused leader! She has a natural talent for identifying gaps and tirelessly works to eliminate them through collaborative teamwork and process improvements. In two and a half years, Jen expanded the role of our Customer Care Team from serving one department to three maintenance and operations departments along with absorbing the capital development intake process - all with no additional resources to the team. She has a thirst for learning and quickly earned certification as an Educational Facilities Professional through APPA and continues to expand her Facilities Management knowledge. She brings her drive and positive energy to every task and would be a tremendous addition to any team!”"]'] User: ['Jovani Israel Gonzalez Bustos', 'Finance & Operations Executive with a 20+ years progressive career, mostly in manufacturing, metal-mechanic and automotive industry.', 'Operational Excellence Director - Global I&I at Comau', 'Comau', '[{"company":"Comau","company_id":"comau","industry":"Industrial Automation","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Comau","title":"Operational Excellence Director - Global I & I"},{"description":"","duration":"Nov 2020 Apr 2021 6 months","duration_short":"6 months","end_date":"Apr 2021","start_date":"Nov 2020","subtitle":"Comau","title":"Quality & Business Improvement Director - North America"},{"description":"","duration":"Aug 2018 Oct 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2020","start_date":"Aug 2018","subtitle":"Comau","title":"Business Improvement Director - North America"},{"description":"","duration":"Nov 2015 Jul 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2018","start_date":"Nov 2015","subtitle":"Comau","title":"Managing Director - MX"},{"description":"","duration":"Apr 2013 Oct 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2015","start_date":"Apr 2013","subtitle":"Comau USA","title":"Business Unit Controller - USA"},{"description":"","duration":"May 2011 Apr 2013 2 years","duration_short":"2 years","end_date":"Apr 2013","start_date":"May 2011","subtitle":"Comau MX","title":"CFO - MX"},{"description":"","duration":"Sep 2009 May 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2011","start_date":"Sep 2009","subtitle":"Comau (MX)","title":"Head of Controlling - MX"}],"url":"https://www.linkedin.com/company/comau"},{"company":"Hella","company_id":"hella","location":null,"positions":[{"description":"","duration":"May 2005 Jun 2009 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jun 2009","start_date":"May 2005","subtitle":"Hella","title":"Plant Controller"},{"description":"","duration":"Jul 2003 Apr 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2005","start_date":"Jul 2003","subtitle":"HELLA","title":"Project Controller"},{"description":"","duration":"Jan 2002 Jun 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2003","start_date":"Jan 2002","subtitle":"HELLA","title":"International Accounts Receivables"}],"url":"https://www.linkedin.com/company/hella"},{"company":"Sony Music Entertainment","company_id":"sony-music-entertainment","location":null,"positions":[{"description":"","duration":"Nov 1999 Dec 2001 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2001","start_date":"Nov 1999","subtitle":"Sony Music Entertainment","title":"Financial Statements & Analysis Chief"},{"description":"","duration":"Dec 1998 Oct 1999 11 months","duration_short":"11 months","end_date":"Oct 1999","start_date":"Dec 1998","subtitle":"Sony Music Entertainment","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/sony-music-entertainment"},{"company":"Arthur Andersen (1885 -> 2002) Official","company_id":"arthur-andersen---2002-official-","location":"Mexico","positions":[{"description":"","duration":"1998 1998 less than a year","duration_short":"less than a year","end_date":"1998","start_date":"1998","subtitle":"Arthur Andersen (1885 -> 2002) Official","title":"Staff"}],"url":"https://www.linkedin.com/company/arthur-andersen---2002-official-"},{"company":"Sunbeam Mexicana","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Sunbeam Mexicana","title":"Analista Financiero"}],"url":""}]', '["Arturo Galindo Breton “Jovani was a great colleague. From him I learned not to leave loose ends and finish my work always with quality. He taught me to take challenges and overcome my weaknesses. It\'s a great leader, a great coach and his management skills are higher than average. I hope someday to work with him again.”","Jessica Oviedo “Es un profesional en todos los sentidos, tiene un buen liderazgo, desarrolla a su personal de manera ética y profesional logrando así el logro de sus metas de lo particular a lo general.”"]']### Assistant: The agent's job is to drive continuous improvement through operational excellence, and today, the user is reaching out to the agent because they need assistance in optimizing work management and improving customer experience in their manufacturing company.
### Human: Agent: ['Casey McGrath', 'Financial and data analytics professional with 10+ years of experience in project finance, capital raising, and FP&A, including financial modeling, budgeting, cash forecasting, project underwriting, and revenue management. Led the FP&A initiatives, investor reporting, and revenue management platform for a 180 property self-storage company. Underwritten over $2 billion in commercial real estate transactions and have deployed over $400 million in tax equity capital to fund commercial solar developments. Hold a Masters from the University of California- San Diego and a BBA from the University of Wisconsin in Real Estate & Urban Land Economics.', 'Director Of Revenue Management at SpareBox Storage', 'SpareBox Storage', '[{"company":"SpareBox Storage","company_id":"sparebox-storage","industry":"Leasing Real Estate","location":"Denver, Colorado, United States","positions":[{"description":"Utilize SQL, Qlik Sense, and other analytics tools to build pricing strategy and optimize revenue. Utilize SQL, Qlik Sense, and other analytics tools to build pricing strategy and optimize revenue.","duration":"Sep 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Sep 2020","subtitle":"SpareBox Storage","title":"Director Of Revenue Management"}],"url":"https://www.linkedin.com/company/sparebox-storage"},{"company":"Red Dot Storage","company_id":"red-dot-storage","location":"Greater Denver Area","positions":[{"description":"Managed budgeting, cash forecasting, investor reporting, revenue management, and business analytics; led team of financial analysts. Managed budgeting, cash forecasting, investor reporting, revenue management, and business analytics; led team of financial analysts.","duration":"Aug 2016 Feb 2020 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2020","start_date":"Aug 2016","subtitle":"Red Dot Storage","title":"Director of Finance"}],"url":"https://www.linkedin.com/company/red-dot-storage"},{"company":"SolarCity","company_id":"solarcity","location":"San Mateo, CA","positions":[{"description":"Investor-facing role managing five commercial tax equity funds to deploy over $400 million in capital; ensured financability by modeling returns, reviewing PPA contract language, and analyzing customer creditworthiness. Investor-facing role managing five commercial tax equity funds to deploy over $400 million in capital; ensured financability by modeling returns, reviewing PPA contract language, and analyzing customer creditworthiness.","duration":"Jun 2014 Apr 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2016","start_date":"Jun 2014","subtitle":"SolarCity","title":"Associate, Commercial Fund Deployment"}],"url":"https://www.linkedin.com/company/solarcity"},{"company":"The BSC Group","company_id":"thebscgroup","location":"Chicago, Illinois, United States","positions":[{"description":"The BSC Group is a commercial real estate advisory firm that provides access to debt and equity financing for commercial real estate investors nationwide. Participated in the underwriting and closing of more than $1.5 billion in commercial real estate transactions. The BSC Group is a commercial real estate advisory firm that provides access to debt and equity financing for commercial real estate investors nationwide. Participated in the underwriting and closing of more than $1.5 billion in commercial real estate transactions.","duration":"Nov 2010 Oct 2013 3 years","duration_short":"3 years","end_date":"Oct 2013","start_date":"Nov 2010","subtitle":"The BSC Group","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/thebscgroup"},{"company":"Beacon Realty Capital","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"Boutique commercial mortgage brokerage company sourcing debt and equity for all major asset classes with loan production in excess of $500 million annually. Boutique commercial mortgage brokerage company sourcing debt and equity for all major asset classes with loan production in excess of $500 million annually.","duration":"Dec 2005 Jun 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2008","start_date":"Dec 2005","subtitle":"Beacon Realty Capital","title":"Real Estate Analyst"}],"url":""}]', '["Brian Walsh “Casey has a great understanding of commercial real estate principals, risks, and opportunities. Having worked in the industry for over 25 years, I can say that Casey is one of the most reliable people to ever work for me. I could always count on Casey for a professionally polished loan request package that included underwritten cash flow, lease abstracts, pro forma forecasts, and an analysis of borrower global cash flow. He interfaced with my borrowers professionally and asked all the right questions. Casey approaches his work with a positive energetic attitude and will no doubt do big things in his career.”","Noel Cain “Over the course of three years at The BSC Group, Casey did an excellent job creating our financial marketing packages. He has a knack for taking raw financial data, analyzing it, and making it easily digestible in the form of our loan request packages. This included underwriting cash flow, building pro forma models, analyzing local market supply and demand, and assessing property values for all asset classes. He conducted himself professionally with all of my clients and was very responsive to their questions and concerns. Despite always juggling deals, Casey did a great job keeping up with everyone’s demands- I could always rely on him to produce a quality product.”"]'] User: ['Robert Brohl, QSSP', 'Experienced Manager with a demonstrated history of working sales and distribution management. Skilled in negotiation, sales, team building and management.', 'Regional Sales Manager, Dräger, Chicago', 'Draeger', '[{"company":"Draeger","company_id":null,"location":"Chicago","positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Draeger","title":"Regional Sales Manager"}],"url":""},{"company":"Continental Western Corporation","company_id":"continental-western-corporation","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 Jan 2022 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2022","start_date":"Oct 2020","subtitle":"Continental Western Corporation","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/continental-western-corporation"},{"company":"Wearwell, LLC","company_id":"wearwell","location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2018 Jul 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2020","start_date":"Oct 2018","subtitle":"Wearwell, LLC","title":"Great Lakes Regional Manager"}],"url":"https://www.linkedin.com/company/wearwell"},{"company":"Radians","company_id":null,"location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2014 Sep 2018 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2018","start_date":"Feb 2014","subtitle":"Radians","title":"Central Region Manager"}],"url":""},{"company":"HexArmor","company_id":"hexarmor","location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2012 Feb 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2014","start_date":"Feb 2012","subtitle":"HexArmor","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/hexarmor"},{"company":"G4S","company_id":"g4s","location":"Chicago","positions":[{"description":"G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure. G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure.","duration":"Aug 2010 Feb 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2012","start_date":"Aug 2010","subtitle":"G4S","title":"Manager, Business Development"}],"url":"https://www.linkedin.com/company/g4s"},{"company":"Wells Lamont Industry Group","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Wells Lamont Industry Group","title":"Regional Business Manager"}],"url":""},{"company":"FilMop USA","company_id":null,"location":"","positions":[{"description":"• Managed largest territory for the company growing sales from $200,000 to just over $1M.• Created and developed new territory by interviewing and hiring manufacturing representatives to promote the line in the Mid-West and training them on “mind share” programs, SPIN selling techniques, end-user sales calls and product development.• Focus on utilizing metering chemical systems for schools, hospitals and municipalities• Performed extensive new product review and training seminars to introduce the line of products to customers.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"FilMop USA","title":"Regional Business Manager"}],"url":""},{"company":"Tacony Corporation: Powr-Flite/CFR Division","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2004 9 years","duration_short":"9 years","end_date":"2004","start_date":"1995","subtitle":"Tacony Corporation: Powr-Flite/CFR Division","title":"Regional Business Manager"}],"url":""},{"company":"CBS Radio Detroit","company_id":null,"location":"Detroit MI","positions":[{"description":"Called on local businesses to develop advertising opportunities for FM radio station Called on local businesses to develop advertising opportunities for FM radio station","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"CBS Radio Detroit","title":"Executive Sales Associate"}],"url":""},{"company":"Industrial Cleaning Supply","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1994 3 years","duration_short":"3 years","end_date":"1994","start_date":"1991","subtitle":"Industrial Cleaning Supply","title":"Sales Representative"}],"url":""}]', '["Brik F. Pardo “This is a recommendation for Robert . I have had the pleasure to work with Robert in my career and found him to be very professional. But most importantly he knew his product better than anyone and his use of knowledge set him a part from all of the the product representatives. When you coupled this with his terrific social skills and great personality he was a very fierce competitor. If you have to compete against Robert good luck as you better be prepared.”","John Henry “Robert was responsible for approximately $1.5M in distribution sales for our commercial floor care division. While under Robert\'s direction he took ownership, and grew his portfolio, as well as maintained incredible relationships with his customers. He was certainly one of the best presenters of our products, if not, the very best at his craft! Robert is a perfect fit for any sales organization in need of a great communicator and can close business. I will highly recommend Robert Brohl.”"]']### Assistant: The agent's job is to manage revenue and pricing strategies, and today, the agent is reaching out to the user because they need to collaborate on optimizing sales and distribution management for a new product launch.
### Human: Agent: ['Bill Lamphere', 'Experienced General Manager with a demonstrated history of working in the automotive industry. Skilled in Budgeting, Strategic Planning, Customer Satisfaction, Business Process Improvement, and Sales Management. Strong sales professional graduated from University of Colorado at Boulder. Over 34 years in the automotive retail business and 17 years as a General Manager.', 'Vice President and GM at Kuni Lexus of Greenwood Village', 'Kuni Lexus of Greenwood Village', '[{"company":"Kuni Lexus of Greenwood Village","company_id":"kuni-lexus","industry":"Automotive","location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Kuni Lexus of Greenwood Village","title":"Vice President and GM"},{"description":"","duration":"Aug 2020 Aug 2020 1 month","duration_short":"1 month","end_date":"Aug 2020","start_date":"Aug 2020","subtitle":"Kuni Lexus of Greenwood Village","title":"General Manager"}],"url":"https://www.linkedin.com/company/kuni-lexus"},{"company":"Porsche Marin","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Responsible for all aspects of dealership performance in sales,service and parts. We are a Porsche Premier Dealer for 2019 and also an Exclusive Flagship Dealer.We are currently operating in our remodeled facility at 900 Redwood Hwy. Mill, Valley, Ca. Responsible for all aspects of dealership performance in sales,service and parts. We are a Porsche Premier Dealer for 2019 and also an Exclusive Flagship Dealer.We are currently operating in our remodeled facility at 900 Redwood Hwy. Mill, Valley, Ca.","duration":"Jul 2013 Aug 2020 7 years 2 months","duration_short":"7 years 2 months","end_date":"Aug 2020","start_date":"Jul 2013","subtitle":"Porsche Marin","title":"General Manager"}],"url":""},{"company":"Lexus of Marin","company_id":"lexus-of-marin","location":"San Francisco Bay Area","positions":[{"description":"Responsible for all departments and the overall performance of this \\"Elite of Lexus\\" winning dealership. Responsible for all departments and the overall performance of this \\"Elite of Lexus\\" winning dealership.","duration":"Nov 2002 Jun 2013 10 years 8 months","duration_short":"10 years 8 months","end_date":"Jun 2013","start_date":"Nov 2002","subtitle":"Lexus of Marin","title":"General Manager/Dealer Operator"}],"url":"https://www.linkedin.com/company/lexus-of-marin"},{"company":"Stevinson Lexus of Lakewood","company_id":null,"location":"","positions":[{"description":"In charge of all aspects of the operations of the sales department. In charge of all aspects of the operations of the sales department.","duration":"Apr 1999 Nov 2002 3 years 8 months","duration_short":"3 years 8 months","end_date":"Nov 2002","start_date":"Apr 1999","subtitle":"Stevinson Lexus of Lakewood","title":"General Sales Manager"}],"url":""},{"company":"Lexus of Stevens Creek","company_id":"lexus-of-stevens-creek","location":"","positions":[{"description":"Purchasing vehicles at auctions, trade appraisals, structuring and closing deals with salespeople. Purchasing vehicles at auctions, trade appraisals, structuring and closing deals with salespeople.","duration":"Jul 1989 Apr 1999 9 years 10 months","duration_short":"9 years 10 months","end_date":"Apr 1999","start_date":"Jul 1989","subtitle":"Lexus of Stevens Creek","title":"Pre-Owned Manager"}],"url":"https://www.linkedin.com/company/lexus-of-stevens-creek"}]', '["David Taylor “Bill is one of the best in the business....great leader, teacher a true professional. ”","Steve Caria “My wife and I recently purchased a new vehicle through Bill and can\'t speak highly enough of our experience. Bill was accomodating to all of our needs and got us the the color, options and deal that we wanted. Will certainly recommend his Lexus Dealership to all of my family and friends!”"]'] User: ['Matt Botsford', "Experienced General Sales Manager with a demonstrated history of working in the automotive industry. Skilled in Negotiation, Sales, Customer Satisfaction, Dealer Management, and Team Building. Master of digital marketing strategies with all of the best relationships to put any store on the map. Working knowledge of Reynolds, CDK, Elead, Vinsolutions and Dealersocket. Strong sales professional with a Bachelor's degree focused in Education from Central Michigan University.", 'General Sales Manager at Champion Auto Inc.', 'Champion Auto Inc.', '[{"company":"Champion Auto Inc.","company_id":null,"location":"Lansing, Michigan","positions":[{"description":"","duration":"Nov 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Nov 2019","subtitle":"Champion Auto Inc.","title":"General Sales Manager"}],"url":""},{"company":"Betten Baker","company_id":null,"location":"Lowell, Michigan","positions":[{"description":"","duration":"Dec 2018 Nov 2019 1 year","duration_short":"1 year","end_date":"Nov 2019","start_date":"Dec 2018","subtitle":"Betten Baker","title":"General Sales Manager"}],"url":""},{"company":"LaFontaine Automotive Group","company_id":"lafontaine-automotive-group","location":"","positions":[{"description":"","duration":"May 2017 Oct 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2018","start_date":"May 2017","subtitle":"LaFontaine Automotive Group","title":"General Sales Manager"}],"url":"https://www.linkedin.com/company/lafontaine-automotive-group"},{"company":"Grand Ledge Ford","company_id":null,"location":"Lansing Area","positions":[{"description":"","duration":"Sep 2015 May 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2017","start_date":"Sep 2015","subtitle":"Grand Ledge Ford","title":"General Sales Manager"}],"url":""},{"company":"Seymour Ford","company_id":null,"location":"Jackson, Michigan","positions":[{"description":"","duration":"Jul 2012 Jul 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2015","start_date":"Jul 2012","subtitle":"Seymour Ford","title":"New Car Sales Manager"}],"url":""},{"company":"Capital Cadillac","company_id":null,"location":"Lansing, Michigan Area","positions":[{"description":"","duration":"Jan 2011 Jun 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2012","start_date":"Jan 2011","subtitle":"Capital Cadillac","title":"Finance Manager/ New Car Manager"}],"url":""}]', '["Daniel Mondello “Matt is a smart and savvy operator who can work all aspects of retail as well as marketing. He is an eager and tenacious learner which keeps his tactics and strategies cutting-edge. If you\'re looking for a multifaceted, power hitting, player coach look no further than Matt Botsford. ”","Gary May “Matt is a conscientious leader, Willingen to push in to the digital realm with little hesitation and anreliable communicator. It was a pleasure to partner with him and his store\'s efforts, meeting regularly face-to-face to push his boundaries as well as the staff het oversaw. One thing that is always a hallmark of previous competitive athletes is a desire to win, Matt possesses that drive and anyone who works with him Will benefit. Matt definitely had my recommendation! ”"]']### Assistant: The agent's job is to oversee dealership performance and manage a team of sales professionals. Today, the agent is reaching out to the user because they are interested in discussing potential collaboration opportunities to enhance their dealership's sales and digital marketing strategies.
### Human: Agent: ['Joe Hargett', 'Specialties: I specialize in financial writing, with a focus on combining technical, fundamental, and sentiment analysis. I believe that this approach provides a more complete, well-rounded view when analyzing options, stocks, sectors, and the market as a whole. I am also extremely tech savvy, and have yet to meet a piece of computer software or hardware that I cannot use proficiently after a minimal time investment.', 'Managing Editor of Great Stuff by Banyan Hill Publishing', 'Banyan Hill Publishing', '[{"company":"Banyan Hill Publishing","company_id":"banyanhillpublishing","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"May 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"May 2019","subtitle":"Banyan Hill Publishing","title":"Managing Editor"},{"description":"","duration":"Jan 2019 May 2019 5 months","duration_short":"5 months","end_date":"May 2019","start_date":"Jan 2019","subtitle":"Banyan Hill Publishing","title":"Reserach Analyst & Trader"},{"description":"","duration":"Jan 2016 Jan 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2019","start_date":"Jan 2016","subtitle":"BanyanHill Publishing","title":"Assistant Managing Editor"}],"url":"https://www.linkedin.com/company/banyanhillpublishing"},{"company":"InvestorPlace Media, LLC","company_id":"investorplace-media-llc","location":"","positions":[{"description":"Freelance: Contribute options analysis and strategy content for InvestorPlace.com Freelance: Contribute options analysis and strategy content for InvestorPlace.com","duration":"Mar 2012 Sep 2018 6 years 7 months","duration_short":"6 years 7 months","end_date":"Sep 2018","start_date":"Mar 2012","subtitle":"InvestorPlace Media, LLC","title":"Contributor"}],"url":"https://www.linkedin.com/company/investorplace-media-llc"},{"company":"Cincinnati Incorporated","company_id":"cincinnati-incorporated","location":"Harrison, OH","positions":[{"description":"Technical writing and machine manual creation. Technical writing and machine manual creation.","duration":"Jul 2012 Jan 2016 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2016","start_date":"Jul 2012","subtitle":"Cincinnati Incorporated","title":"Technical Writer"}],"url":"https://www.linkedin.com/company/cincinnati-incorporated"},{"company":"Cabot Heritage Corporation","company_id":"cabot-heritage-corporation","location":"","positions":[{"description":"Newsletter ghost editing/writing and analysis for timely stock recommendations. Newsletter ghost editing/writing and analysis for timely stock recommendations.","duration":"Sep 2011 Jan 2015 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2015","start_date":"Sep 2011","subtitle":"Cabot Heritage Corporation","title":"Ghost writer/editor"}],"url":"https://www.linkedin.com/company/cabot-heritage-corporation"},{"company":"Forbes.com","company_id":"forbes-magazine","location":"","positions":[{"description":"Freelance options strategies, reports, and analysis for Forbes.com Freelance options strategies, reports, and analysis for Forbes.com","duration":"Apr 2011 Jun 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2013","start_date":"Apr 2011","subtitle":"Forbes.com","title":"Contributor"}],"url":"https://www.linkedin.com/company/forbes-magazine"},{"company":"Schaeffer\'s Investment Research","company_id":"schaeffer%27s-investment-research","location":"","positions":[{"description":"Wrote and edited daily reports, blogs, commentaries, and analysis for SchaeffersResearch.com on a broad swath of financial topics, including stocks, options, sectors, and the market as a whole. My work on these topics was frequently quoted in the national and international press.Authored a bi-weekly column for Forbes.com. Authored a weekly column for Stockhouse.comAuthored a daily column/ezine centered on market activity heading into the opening bell.Produced and edited a weekly column/ezine which centered broad market topics and strategies, and which provided an outlook for the trading week ahead.Produced and edited a monthly options-based newsletter centered on providing trading ideas and investment strategies. I was also directly responsible for the migration of this newsletter from Quark to Adobe Indesign.Published real-time podcasts and videos on market-moving events, options trading strategies, and technical/fundamental/sentiment analysis.Trained new writers on proper editorial style, including SEO","duration":"Oct 2003 Mar 2011 7 years 6 months","duration_short":"7 years 6 months","end_date":"Mar 2011","start_date":"Oct 2003","subtitle":"Schaeffer\'s Investment Research","title":"Senior Equities Analyst"}],"url":"https://www.linkedin.com/company/schaeffer%27s-investment-research"},{"company":"Fusite","company_id":null,"location":"","positions":[{"description":"Used initiative to maintain appropriate quantities of materials needed for in-house operations. Placed and expedited orders as needed Used initiative to maintain appropriate quantities of materials needed for in-house operations. Placed and expedited orders as needed","duration":"Sep 2002 Oct 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2003","start_date":"Sep 2002","subtitle":"Fusite","title":"Purchasing Assistant"}],"url":""},{"company":"R. L. Polk & Co","company_id":"ihsmarkit","location":"","positions":[{"description":"Preformed detailed analytical data control work in a mainframe and open system environmentAnalyzed and validated VIN\'s (Vehicle Identification Numbers) and extended vehicle information. Worked in a team environment to meet weekly and monthly deadlines for team and department goals Preformed detailed analytical data control work in a mainframe and open system environmentAnalyzed and validated VIN\'s (Vehicle Identification Numbers) and extended vehicle information. Worked in a team environment to meet weekly and monthly deadlines for team and department goals","duration":"Feb 2001 Sep 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2002","start_date":"Feb 2001","subtitle":"R. L. Polk & Co","title":"Database Control Analyst"}],"url":"https://www.linkedin.com/company/ihsmarkit"}]', '["Bob Rack “Joe was an outstanding writer and stock/option/market analyst. I asked Joe to chair a product development team for a service that would launch simultaneously with the newest edition of the SIR website and I was not disappointed. Joe is logical, credible, honest, innovative, and sharp. In short, you want him on your team.”","Rick Pendergraft “Joe and I worked together at Schaeffer\'s Investment Research in the trading department. Initially Joe was brought on for his writing ability, but thanks to his hard work and ability to learn new concepts, he moved into his role as Senior Equities Analyst. The two things that stand out to me about Joe are his dedication and his work ethic. Joe was always willing to work until the job was done.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to analyze financial options and stocks, and today, the agent is reaching out to the user because they need to discuss potential investment opportunities in the tech industry.
### Human: Agent: ['Laura Collins', "Laura Kilmer Collins is an attorney and skilled insurance regulator and manager. Ms. Collins brings more than two decades of workers’ compensation, risk management and compliance regulation experience in multiple jurisdictions to her position. She is a practiced attorney, has helped usher in reform legislation in multiple jurisdictions, and is an experienced workers’ compensation professional from both the regulatory and claims sides as well as a quality improvement specialist. She has been a frequent speaker and commentator on a wide range of labor issues including workplace safety, loss control, risk management and independent contractor vs. employee misclassification. She is also skilled developing and defending workers' compensation and negligence claims, mitigating risks and providing counsel concerning regulatory compliance.", 'Claims Examiner II at National Life Group', 'National Life Group', '[{"company":"National Life Group","company_id":"national-life-group","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Jun 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jun 2019","subtitle":"National Life Group","title":"Claims Examiner II, ALMI"},{"description":"","duration":"Jun 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jun 2019","subtitle":"National Life Group","title":"Claims Associate II"},{"description":"","duration":"Jun 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jun 2019","subtitle":"National Life Group","title":"Claims Examiner II"},{"description":"","duration":"Oct 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Oct 2018","subtitle":"National Life Group","title":"Quality Associate II"}],"url":"https://www.linkedin.com/company/national-life-group"},{"company":"York Risk Services Group Inc.","company_id":"york-risk","location":"Richmond, Virginia","positions":[{"description":"Oversee a dedicated workers\' compensation insurance claims office for the Commonwealth of Virginia. Ensure that all workers’ compensation claims for all government agencies in the Commonwealth are managed and processed in accordance with the Virginia Workers’ Compensation Act and pursuant to the contract. Ensure that claims are handled in accordance with established policies and procedures and in accordance with the highest customer satisfaction, timeliness and quality. Serve as the office lead and client point of contact for communications, accountability and decision-making. Responsible for regulatory compliance, reporting, staffing, training, development and program improvement. Identify program needs and efficiencies and drive positive change. Successfully enhanced performance of the claims office KPIs over my tenure.","duration":"Jul 2014 Jan 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2016","start_date":"Jul 2014","subtitle":"York Risk Services Group Inc.","title":"Vice President of Claims"}],"url":"https://www.linkedin.com/company/york-risk"},{"company":"Virginia Workers\' Compensation Commission","company_id":"vwc","location":"Richmond, Virginia Area","positions":[{"description":"Manage the Insurance Department of the Commission and workers’ compensation compliance for the Commonwealth of Virginia. Serve on the Executive Leadership Team for the Commission, identifying Commission opportunities and challenges. Oversee all aspect of insurance services and regulation under the Act including employer and insurance compliance. Oversee the Insurance Call Center and ensure the provision of excellent customer service by Insurance staff. Prepare and provide workers’ compensation insurance trainings to employers, agents and industry groups. Continually develop and broaden coverage compliance programs for the Commission to best uphold the Act. - Created a statewide Contractor Coverage Compliance Program ensuring greater coverage in the Construction industry; provided contractor education and risk mitigation assistance- Developed and presented education & outreach of workers’ compensation and risk mitigation to employer and insurer interests- Facilitated passage of an increase in civil penalties for uninsured employers and media spotlight on the law change in order to ensure employers are familiar with the change- Developed expertise in Employee Misclassification and spoke at seminars and statewide forums and a radio forum","duration":"Jul 2010 Jul 2014 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2014","start_date":"Jul 2010","subtitle":"Virginia Workers\' Compensation Commission","title":"Insurance Manager"}],"url":"https://www.linkedin.com/company/vwc"},{"company":"State of Vermont","company_id":"state-of-vermont","location":"","positions":[{"description":"Lead and manage the department and all divisions including Fire Prevention, OSHA, Workers’ Compensation and Wage & Hour. Leadership & Vision / Strategic Planning / Policy Development Stakeholder Development / Coalition Building / Claims Oversight Lead and manage the department and all divisions including Fire Prevention, OSHA, Workers’ Compensation and Wage & Hour. Leadership & Vision / Strategic Planning / Policy Development Stakeholder Development / Coalition Building / Claims Oversight","duration":"2004 Dec 2005 1 year","duration_short":"1 year","end_date":"Dec 2005","start_date":"2004","subtitle":"State of Vermont","title":"Commissioner of Labor & Industry"}],"url":"https://www.linkedin.com/company/state-of-vermont"},{"company":"State of Vermont","company_id":"state-of-vermont","location":"","positions":[{"description":"Manage the Vermont Workers’ Compensation program, a mandatory insurance program for Vermont employers. Ensure smooth and judicious administration and enforcement of workers’ compensation laws and regulations. Oversee workers\' compensation claims compliance. Educate Vermont licensed adjusters. * Oversee update of AMA Guides (5the Ed) and Medical Fee Schedule* Oversee and participate in annual licensed adjuster training• Rule on settlements, motions, discovery, permanency disputes and penalties","duration":"May 2000 May 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2003","start_date":"May 2000","subtitle":"State of Vermont","title":"Director Workers\' Compensation"}],"url":"https://www.linkedin.com/company/state-of-vermont"},{"company":"O\'Neill Crawford & Green","company_id":null,"location":"Burlington, Vermont","positions":[{"description":"Manage plaintiff\'s civil litigation cases including negligence, wrongful death, premises liability, medical malpractice and product liability. Handle claims from intake to settlement or litigation. Nurture client relationships. Oversee medical records management and research for the law firm. Research medical records to identify opportunities for expert witness testimony. Research, locate and work with medical and forensic experts. Manage plaintiff\'s civil litigation cases including negligence, wrongful death, premises liability, medical malpractice and product liability. Handle claims from intake to settlement or litigation. Nurture client relationships. Oversee medical records management and research for the law firm. Research medical records to identify opportunities for expert witness testimony. Research, locate and work with medical and forensic experts.","duration":"Jan 1989 Jun 2000 11 years 6 months","duration_short":"11 years 6 months","end_date":"Jun 2000","start_date":"Jan 1989","subtitle":"O\'Neill Crawford & Green","title":"Civil Litigation Attorney"}],"url":""}]', '["Steve Jones “Laura is a true leader, who is skilled at analyzing opportunities, devising plans, organizing processes and preparing staff to meet desired performance outcomes. When challenges arise, Laura is adaptive and can quickly find a viable solution to address the challenges and stay the course to achieve the goal. She is a Team-builder who communicates her thoughts easily, readily connecting with others so that they understand the plan and their integral part in it, ultimately, making them better performers. Laura is not satisfied with the status quo and has shown her direct reports, peers and superiors that focusing on continuous improvement and the pursuit of excellence does pay dividends. ”","Doug Robie “Smart, proactive, a leader, straight shooter, positive engagement with the business community, accessible, great follow-thru, and very decent and honorable person are some of the characteristics that come to mind when I think back about my and DEW\'s relationship with Laura. Her general methodology was to encourage and reinforce DEW\'s positive performance behaviors with respect to safety and risk management and use them as a model for other businesses. One of her initiatives was to establish Vermont\'s Governor\'s Award for Workplace Safety which today is the benchmark for recognizing companies with superior safety performance records. DEW received this award in 2005 and it still is one of our proudest corporate achievements. Since 2004 DEW has been an OSHA SHARP (Safety and Health Achievement Recognition Program) certified business and the only general contractor in the country piloting this program. Our first SHARP jobsite certification was at the Sharon Information Center, a +$5M project. Laura was there for the ceremony which of course reinforced our efforts to continue to perform at a superior level. More can be said but I want to close by expanding on the \\"accessible\\" characteristic. There is nothing more frustrating for a private business than dealing with a firewalled bureaucracy when you really need an answer or help. I could always get a direct line to Laura and a quick and accurate response. She recognized that government must serve the business and taxpaying community. Given the current state of affairs, we could sure use a Laura Collins.”"]'] User: ['Charlotte Dorrity, CSP', 'A Safety and Organizational Leader with excellent interpersonal, analytical, and technical skills and a practical approach to safety and sustainability.25+ years of EH&S experience in Leadership, Safety Management Systems, regulatory compliance, organizational psychology, training, environmental chemistry, and Industrial Hygiene. Diverse educational background: MS in Occupational Safety and Environmental Management & MA in Organizational Development.Specialties: > Electrical Power Production Safety> Safety Management and Leadership > Organizational Psychology and Culture>Training development and facilitation> Coaching for effective safety communications and positive interventions> Contractor Safety> Program development and implementation> Regulatory Compliance', 'Director of Safety, Health, and Wellness at Seattle City Light', 'Seattle City Light', '[{"company":"Seattle City Light","company_id":"seattle-city-light","industry":"Utilities","location":"","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Seattle City Light","title":"Director of Safety, Health, and Wellness"}],"url":"https://www.linkedin.com/company/seattle-city-light"},{"company":"EthosEnergy","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2016 Nov 2020 4 years 11 months","duration_short":"4 years 11 months","end_date":"Nov 2020","start_date":"Jan 2016","subtitle":"EthosEnergy","title":"Director Health Safety"}],"url":""},{"company":"ERM: Environmental Resources Management","company_id":"erm","location":"","positions":[{"description":"","duration":"Jan 2014 Jan 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2016","start_date":"Jan 2014","subtitle":"ERM: Environmental Resources Management","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/erm"},{"company":"Calpine Corporation","company_id":"calpine","location":null,"positions":[{"description":"","duration":"Jul 2012 Nov 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2013","start_date":"Jul 2012","subtitle":"Calpine Corporation","title":"Director of Safety Training"},{"description":"","duration":"Mar 1999 Jul 2012 13 years 5 months","duration_short":"13 years 5 months","end_date":"Jul 2012","start_date":"Mar 1999","subtitle":"Calpine","title":"Environmental, Health & Safety Manager"}],"url":"https://www.linkedin.com/company/calpine"},{"company":"Aidlin Power Plant / GEP","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 1989 Mar 1999 9 years 5 months","duration_short":"9 years 5 months","end_date":"Mar 1999","start_date":"Nov 1989","subtitle":"Aidlin Power Plant / GEP","title":"Chemist / Regulatory Compliance Specialist"}],"url":""}]', '["“Charlotte managed the safety department, and she took ownership in the safety of the over 300 employees in the work force. She was very knowledgable and ever seeking to expand her knowledge base.”","“Charlotte was a key member of plant staff, and showed tremendous creativity and versitility. Her responsibilities covered Plant Chemistry, Environmental Management, then Safety Management, and she excelled at all.”"]']### Assistant: The agent's job is to provide counsel and regulatory compliance expertise in workers' compensation and risk management, while today the user is reaching out to the agent because they need assistance in developing and implementing a safety management system for their organization.
### Human: Agent: ['Felix Palau', 'Award winning bilingual marketing leader who is obsessed with building brands that consumers will love today and for years to come! Proven success to turnaround brands and achieve sustained profitable growth. Recognized for leading and inspiring large teams to co-create solutions through complex business environments, with agility to convert strategy into action. Comprehensive international and multicultural experience in US, Canada, México, Central and South American markets.', 'Group Brand Director Tequila at Proximo Spirits', 'Proximo Spirits', '[{"company":"Proximo Spirits","company_id":"proximo-spirits","industry":"Wine and Spirits","location":"NY Area","positions":[{"description":"","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Proximo Spirits","title":"Group Brand Director Tequila"}],"url":"https://www.linkedin.com/company/proximo-spirits"},{"company":"The HEINEKEN Company","company_id":"heineken","location":"White Plains NY","positions":[{"description":"Championed all aspects of marketing for Heineken brand in its biggest global market, US, accountable for sales of $1.4B and consumer spending of $190M, with team of 12 marketing professionals.- Turned around multiyear market share loss for Heineken Lager in European import segment.- Launched first US led communication strategy and advertising campaign in last 10 years.- Won 2017 Product of the Year award “POYUSA” with an advanced innovation strategy introducing new packs generating +10% volume lift in national accounts. - Cemented brand\'s leadership in soccer, expanding partnerships across 11 MLS teams and introducing International Champions Cup in 20 markets.","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"The HEINEKEN Company","title":"Senior Vice President, Marketing, Heineken Brand"}],"url":"https://www.linkedin.com/company/heineken"},{"company":"The HEINEKEN Company","company_id":"heineken","location":null,"positions":[{"description":"Championed all aspects of marketing for Tecate brand in US. Led team of marketing professionals to achieve sales of $460M and consumer spending of $70M. - Skyrocketed Tecate Light to become the fastest growing brand in premium light beer category, achieving +45% sales growth.- Won PR-Week award for Best Content by launching award winning provocative “Tecate Beer Wall” campaign, reaching 28M consumers, +1.4B total impressions and 90% positive consumer sentiment in social media.","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"The HEINEKEN Company","title":"Vice President Marketing, Tecate"},{"description":"Innovatively drove all aspects for Heineken brand strategy in Americas region, securing collaboration and alignment with global agenda. Supervised $1.8B in sales and $300M in consumer spending across 48 markets. - Influenced sales turnaround in Region achieving double digit volume growth in Canada, México, Colombia, Brazil, Argentina and Chile.","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"The HEINEKEN Company","title":"Heineken Regional Marketing Vice President, Global Marketing Americas"},{"description":"Oversaw all aspects of marketing for Tecate in US, accountable for sales of $400M and consumer spending of $50M.- Won Ad Age Creative Advertising Gold Award & HPRA Campaign of the Year Award by redefining brand’s positioning, launching new advertising campaign & generating +20% consumer base growth. - Achieved dramatic sales turnaround for Tecate from negative to positive YOY growth.","duration":"Jan 2010 Dec 2012 3 years","duration_short":"3 years","end_date":"Dec 2012","start_date":"Jan 2010","subtitle":"The HEINEKEN Company","title":"Director Marketing, Tecate Equity"}],"url":"https://www.linkedin.com/company/heineken"},{"company":"HEINEKEN MÉXICO","company_id":"heinekenmexico","location":"Monterrey, Mexico","positions":[{"description":"Responsible for Marketing Strategic Planning and Portfolio Initiatives. Led team of 25 marketing and market research professionals while driving Price Strategy, MKT Capabilities, Market Research and Global Strategic Alliances.- Relaunched Tecate Light to create new beer category in Mexico and become fastest growing beer with sustained 80% market share of Light beers.- Launched high performing advertising campaigns for Sol, Tecate & Indio brands by co-creating new organizational design, installing best in class tools and principles which generated powerful insights and effective communication.","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"HEINEKEN MÉXICO","title":"Portfolio Strategy and MKT Services Director"}],"url":"https://www.linkedin.com/company/heinekenmexico"},{"company":"HEINEKEN MÉXICO","company_id":"heinekenmexico","location":"Monterrey, Mexico","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"HEINEKEN MÉXICO","title":"Brands Director"}],"url":"https://www.linkedin.com/company/heinekenmexico"},{"company":"HEINEKEN MÉXICO","company_id":"heinekenmexico","location":"Monterrey, Mexico","positions":[{"description":"","duration":"1995 2001 6 years","duration_short":"6 years","end_date":"2001","start_date":"1995","subtitle":"HEINEKEN MÉXICO","title":"Brand Manager / Group Brand Manager"}],"url":"https://www.linkedin.com/company/heinekenmexico"},{"company":"Jose Cuervo","company_id":"jose-cuervo","location":"Monterrey, Mexico","positions":[{"description":"","duration":"1993 1995 2 years","duration_short":"2 years","end_date":"1995","start_date":"1993","subtitle":"Jose Cuervo","title":"Regional Marketing Manager"}],"url":"https://www.linkedin.com/company/jose-cuervo"}]', '["Tara Rush “I’ve worked with Felix for many years at HEINEKEN USA and he has always been a fantastic partner. He’s a seasoned leader who is thoughtful and level-headed when navigating complex business issues and I’ve always found him to be very open-minded and flexible with great learning agility. He has the ability to bring out the best in his teams and he truly believes in collaboration and partnership. Most importantly, he’s a genuinely lovely person. ”","David Velazquez-Maqueo “Felix is one the few marketers I know who has the Professional empathy to understand the challenges that sales teams go thru regularly. He can quickly convert strategy into action that will have a positive impact in the business. Felix has created optimized marketing platforms that deliver simple yet impactful local media content, retail programs and tools for the Sales organization. His experience and well diverse background allows him to find customer insights that will have impactful effect to sales enablement. ”"]'] User: ['Samantha J.', 'Seasoned Bar Manager offering 8+ years experience in areas of restaurant operations. Effective and knowledgeable in team building, training and recruiting. Passionate about restaurant management with the drive, work ethic and background that brings something different yet effective to the industry. Eager to contribute to the team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of customer relations and staff development. Motivated to learn, grow and excel in the restaurant industry.', 'Communications Specialist', 'Relationship Cocktails®', '[{"company":"Relationship Cocktails®","company_id":"relationship-cocktails-llc","industry":"Entertainment","location":"United States","positions":[{"description":"","duration":"Jan 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Jan 2018","subtitle":"Relationship Cocktails®","title":"Website Owner"}],"url":"https://www.linkedin.com/company/relationship-cocktails-llc"},{"company":"The Inevitable You®","company_id":null,"location":"Castle Rock, CO","positions":[{"description":"Collaborated with board members and senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs.Designed print collateral materials and coordinated branding across multiple communications channels.Cultivated productive relationships with major businesses, securing profitable partnerships Collaborated with board members and senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs.Designed print collateral materials and coordinated branding across multiple communications channels.Cultivated productive relationships with major businesses, securing profitable partnerships","duration":"Jun 2017 Sep 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2018","start_date":"Jun 2017","subtitle":"The Inevitable You®","title":"Communication Professional"}],"url":""},{"company":"https://www.halfpennybrewing.com/","company_id":null,"location":"Centennial, CO","positions":[{"description":"Hired, trained and coached 10+ staff members on customer service skills, food and beverage knowledge and health and safety standards in preparation for the February 2016 Grand Opening.Created, wrote and implemented Employee Handbook.Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98% accuracy.Developed unique events and special promotions, including Craft Beer Pairings and Yoga On Tap. Hired, trained and coached 10+ staff members on customer service skills, food and beverage knowledge and health and safety standards in preparation for the February 2016 Grand Opening.Created, wrote and implemented Employee Handbook.Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98% accuracy.Developed unique events and special promotions, including Craft Beer Pairings and Yoga On Tap.","duration":"Feb 2016 Mar 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2017","start_date":"Feb 2016","subtitle":"https://www.halfpennybrewing.com/","title":"Taproom Manager"}],"url":""},{"company":"The Ivy At The Glen","company_id":null,"location":"Centennial","positions":[{"description":"Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.Continuously evaluated business operations to effectively align work flows for optimal area coverage and customer satisfaction.Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance. Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.Continuously evaluated business operations to effectively align work flows for optimal area coverage and customer satisfaction.Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.","duration":"Jan 2014 Jan 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2016","start_date":"Jan 2014","subtitle":"The Ivy At The Glen","title":"Restaurant Manager"}],"url":""},{"company":"Time Warner Cable","company_id":"time-warner-cable","location":"Greenwood Village, CO","positions":[{"description":"Diagnosed network problems involving combination of hardware, software, power and communications issues.Set up hardware and software in optimal configurations to meet network performance requirements.Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.Monitored network hardware operations to evaluate proper configuration. Diagnosed network problems involving combination of hardware, software, power and communications issues.Set up hardware and software in optimal configurations to meet network performance requirements.Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.Monitored network hardware operations to evaluate proper configuration.","duration":"Jan 1998 Mar 2007 9 years 3 months","duration_short":"9 years 3 months","end_date":"Mar 2007","start_date":"Jan 1998","subtitle":"Time Warner Cable","title":"Provisioning Network Analyst"}],"url":"https://www.linkedin.com/company/time-warner-cable"}]', '["Alon Eliav “Samantha is motivated, forward-thinking and intelligent individual who has an expert eye to hire the right personal for your business success. She has hands on approach to career coaching. Always willing to share her knowledge. Her exceptional flow, skills, ingenuity and comprehension of change makes her a great addition. She lives by example and many employees find her enthusiasm inspiring. ”","Coach Ron Nash “I had the pleasure of having Samantha in my online course, Jumpstart Your Career with LinkedIn via ed2go. As a result of our interactions, I could tell that she is a person who exhibits proactive thinking and would be a great addition to an organization looking for an independent thinker. Most important, Samantha has a very positive approach and outlook. ”"]']### Assistant: The agent's job is to lead and inspire large teams to co-create solutions through complex business environments, and today the user is reaching out to the agent because they need assistance in developing a strategic marketing plan for their restaurant.
### Human: Agent: ['James Bowie', '➥ I am a highly motivated, dedicated Investigations Expert offering a wealth of experience in case analysis, team leadership, and risk mitigation. I excel at managing cascading priorities as I work against deadlines and take pride in my capacity to consistently meet both compliance and policy standards. ➥ My background includes providing world-class leadership to emerging leaders in law enforcement to enhance operations and deliver measurable results. Included in this is my capacity to connect with a diverse range of stakeholders, from civilian populations and internal teams to senior leadership. I have fostered a reputation as a highly collaborative and dependable leader, winning multiple awards for my authentic and servant leadership style. ➥ I am a collaborative leader dedicated to driving organizational growth and success through extensive research, analysis, and problem-solving. I thrive in solution-driven environments that require my focused organization and analysis acuity with accuracy and integrity. “Detective Bowie maintains good judgement and has excellent decision-making skills. He is able to make decisions by using relevant information to weigh alternatives and consequences. He is self-motivated, confident, and has the ability to guide others in various situations.” - Sgt. M. Eadler, Plano TX PD ☛ Key Skills ☚ ✦ Strategy, Execution, & Leadership ✦ Investigations Management ✦ Surveillance Oversight ✦ Regulatory Compliance ✦ Risk Management ✦ Strategic Communications ✦ Professional Development ✦ Transformational Leadership ✦ Documentation & Reporting ✦ Data Analytics ✦ Continuous Improvement ✦ Operations Management', 'Detective at Plano Police Department', 'Plano Police Department', '[{"company":"Plano Police Department","company_id":"plano-texas-police-department","industry":"Law Enforcement","location":"","positions":[{"description":"Here I provide invaluable industry expertise to the surveillance team in identifying and preventing vehicle crimes. This requires a strong attention to detail as I lead comprehensive online investigations and navigate competing details through keen situational and analytical skills. I also build strong partnerships with internal and external stakeholders that allow me to accelerate investigations. ➥ Nominated as Officer of the Year in 2016 for consistently exceeding set expectations in commitment, dedication, and results. ➥ Selected to serve in Department Mentoring program by guiding all training initiatives and professional development resulting in greater team productivity and morale for newly hired police officers. ➥ Consistently awarded top marks in performance evaluations due to lodestar leadership and commitment to mission.","duration":"Feb 2007 - Present 15 years 1 month","duration_short":"15 years 1 month","end_date":"Present","start_date":"Feb 2007","subtitle":"Plano Police Department","title":"Detective"}],"url":"https://www.linkedin.com/company/plano-texas-police-department"},{"company":"Haltom City Police Department","company_id":"haltom-city-police-department","location":"Haltom City, TX","positions":[{"description":"Here I strengthened my skills as a leader as I managed and guided police personnel to meet all department standards and improve professional capabilities. As a team, we continued to meet and exceed department expectations and fostered a positive rapport with the community. ➥ Recognized as Supervisor of the Year award in 2004. ➥ Maintained compliance with all policies and procedures, always documenting reports to maintain transparency. Here I strengthened my skills as a leader as I managed and guided police personnel to meet all department standards and improve professional capabilities. As a team, we continued to meet and exceed department expectations and fostered a positive rapport with the community. ➥ Recognized as Supervisor of the Year award in 2004. ➥ Maintained compliance with all policies and procedures, always documenting reports to maintain transparency.","duration":"Nov 1989 Feb 2007 17 years 4 months","duration_short":"17 years 4 months","end_date":"Feb 2007","start_date":"Nov 1989","subtitle":"Haltom City Police Department","title":"Police Officer"}],"url":"https://www.linkedin.com/company/haltom-city-police-department"},{"company":"City of Haltom City Police Department","company_id":null,"location":"Haltom City, Texas, United States","positions":[{"description":"Here, I assisted the Chief of Police with all strategic planning and program development, including training to staff that increased their readiness and ability to perform. I also maintained strong department financial accountability as I managed and maintained our annual budget. ➥ Secured new electronic system to streamline all records management and communications, outsourcing all hardware and software installation to optimize new system. ➥ Owned initiative to develop Standard Operating Procedures for local jail that aligned with city regulations and department mission.","duration":"Oct 2000 Sep 2004 4 years","duration_short":"4 years","end_date":"Sep 2004","start_date":"Oct 2000","subtitle":"City of Haltom City Police Department","title":"Deputy Chief Of Police"}],"url":""},{"company":"Federal Bureau of Prisons","company_id":"bureau-of-prisons","location":"Atlanta, GA","positions":[{"description":"• Supervise inmates in a Federal correctional facility• Make reports and recommendations of violations of facility procedures • Supervise inmates in a Federal correctional facility• Make reports and recommendations of violations of facility procedures","duration":"Jul 1988 Dec 1988 6 months","duration_short":"6 months","end_date":"Dec 1988","start_date":"Jul 1988","subtitle":"Federal Bureau of Prisons","title":"Correction Officer"}],"url":"https://www.linkedin.com/company/bureau-of-prisons"},{"company":"US Army","company_id":"us-army","location":"Fort Benning, GA","positions":[{"description":"• October 1984 to September 1985 – assigned as a team member assigned to a rifle squad in the 3rd Ranger Batallion• September 1985 to October 1986 – assigned to the United Nations Command Joint Security Area in Panmunjom in South Korea. Worked closely with the South Korean Army personnel providing security in the truce village at Panmunjom, which included providing security for dignitaries and conducting routine patrols in the demilitarized zone.• October 1986 to June 1988 – assigned as Sergeant assigned to a rifle platoon in the 3rd Ranger Batallion. Oversaw a squad of 9 personnel responsible for conducting special operations in a Ranger Batallion.","duration":"Jul 1984 Jul 1988 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1988","start_date":"Jul 1984","subtitle":"US Army","title":"Sergeant"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Randy Watkins “I became a police officer in Haltom City in 1991. James was one of my training officers. James was extremely knowledgeable and taught me a great deal about being a police officer. Later with Haltom City, James and I worked as detectives together. Once again, I looked to James for guidance. We worked and solved many cases together. I couldn\'t have asked for a better mentor and partner. I am now a sergeant with the Fort Worth Police Department. I try to pass on those same attributes to the officers I supervise. ”","Billy D. Hammitt “James served as Deputy Chief of the Criminal Investigations Division during my tenure as Chief of the Haltom City Police Department. In my opinion, James performed exceptionally in this position. He was responsible, diligent, knowledgeable and very successful in leading the members of that division. I have told him, and state now, that I would hire him anywhere, anytime. I have enormous confidence in this man’s abilities. I would recommend him, highly, to anyone.”"]'] User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to investigate and mitigate risks, and today, the agent is reaching out to the user because they need the user's expertise in email marketing to assist with a case involving suspicious email communications.
### Human: Agent: ['Barbara M. Della Torre', 'Some people do what they have to do to get paid- I choose assignments because I love the journey!I am a focused, driven senior financial professional who strategizes with technical partners to implement initiatives and drive financial success.I am a leader who gets the job done. Professional, curious, direct, passionate, accurate, analytical, and honest, I have high ethical standards and always lead by example.Skills:Business Planning and BudgetingOperational budgetsGeneral AccountingCost AccountingForecastingCommercial Project ManagementSAP Oracle PeopleSoftSystem migrations (experience Oracle to SAP migration, also installation of proprietary ERP software)Financial AnalysisHyperion EssbaseManagement CommentaryRisk and Opportunity assessmentsCommunicating with external auditors and Senior ManagementMS ExcelMS WordMS PowerPointExperience: Achieving success within a multi-national, matrixed corporate environmentCurrent industry: Research and DevelopmentPrior industry experience: Manufacturing (Government contractor), Travel, ConstructionChemicals Manufacturing', 'Finance Manager Corporate Technology and Business Partner US Technology Field at Siemens Technology', 'Siemens', '[{"company":"Siemens","company_id":"siemens","industry":"Automation Machinery Manufacturing","location":"Princeton","positions":[{"description":"-Commercial Business Partner and Head of Finance for the Future of Automation Technology Field with global P&L ownership. Responsible for the financial planning and results of 16 research teams in 3 continents-US Region Finance Partner for Cybersecurity team -Commercial Business Partner and Head of Finance for the Future of Automation Technology Field with global P&L ownership. Responsible for the financial planning and results of 16 research teams in 3 continents-US Region Finance Partner for Cybersecurity team","duration":"Jan 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Siemens","title":"Head of Finance Global Technology Field"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Siemens Technology","company_id":null,"location":"Princeton, NJ","positions":[{"description":"Dual Role: Finance Manager and key contributor multiple US Region specific topics for Technology Division-Promoted. Formerly US Accounting Manager Siemens Technology -US Region Business Partner (BA) AUC Technology Field Dual Role: Finance Manager and key contributor multiple US Region specific topics for Technology Division-Promoted. Formerly US Accounting Manager Siemens Technology -US Region Business Partner (BA) AUC Technology Field","duration":"Oct 2013 Dec 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2014","start_date":"Oct 2013","subtitle":"Siemens Technology","title":"Finance Manager Corporate Technology and Business Partner US Technology Field"}],"url":""},{"company":"Siemens Industry US- Fire Division","company_id":null,"location":"Florham Park, New Jersey","positions":[{"description":"Commercial Business Partner for Siemens Industry US- Cities and Infrastructure, FSS Solutions and Service- $450M P&L Ownership -Full financial ownership Orders through Gross Margin-Financial Project Reviews, Go/No Go decision maker-Promoted from Commercial Business Partner Siemens Industry US Fire Safety- Fire Service $150M P&L-Promoted from Manager of Shared Accounting Services Siemens US Fire Safety Division, with 9 direct reports-Promoted from Manager of General Accounting Fire Safety Division","duration":"Oct 2003 May 2013 9 years 8 months","duration_short":"9 years 8 months","end_date":"May 2013","start_date":"Oct 2003","subtitle":"Siemens Industry US- Fire Division","title":"FBA Lifecycle- Business Line Controller"}],"url":""}]', '["Arquimedes Canedo “Barbara knows her numbers! She has a deep understanding of the business, processes, and the people. This allows her to anticipate problems and provide a list of solutions. Barbara cares about the team and she brings her passion and can-do attitude.”","Juan L. Aparicio Ojea “Barbara is a Finance North Star that can drive R&D and engineering organizations to met high performance and extremely demanding financials goals. She is proactive, direct and goals driven. Her passion is contagious and her work ethic remarkable. I love the way she can zoom in and out of a problem to always see the big picture. ”"]'] User: ['Emily Barthol', 'Event Professional with varied background including team management, human resources, and finance.', "Sales Manager, Grocery Direct at Jeni's Splendid Ice Creams", "Jeni's Splendid Ice Creams", '[{"company":"Jeni\'s Splendid Ice Creams","company_id":"jenisicecreams","industry":"Food and Beverage Manufacturing","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Sales Manager, Grocery Direct"},{"description":"","duration":"Mar 2020 Dec 2020 10 months","duration_short":"10 months","end_date":"Dec 2020","start_date":"Mar 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Customer Support Specialist"}],"url":"https://www.linkedin.com/company/jenisicecreams"},{"company":"Jorgensen Farms","company_id":"jorgensen-farms-llc","location":"Columbus, Ohio Area","positions":[{"description":"CUSTOMER SERVICE Greet guests, handle inquiries, and provide informative, fun facility toursFacilitate event sales by communicating with all prospective special event clients via email, by phone, and in person to explain venue services and guide clients through the contract processOFFICE MANAGEMENTMaintain cleanliness of and facilitate maintenance for guest spaces and kitchenManage procurement and inventory for office and telecommunication suppliesAdministrate in-house event software and GSuite for office staffHandle timely invoicing for approximately 200 event clients annuallyUtilize QuickBooks for managing bookkeeping data and Accounts PayableHUMAN RESOURCESRecruiting, interviewing, writing job descriptions and employee orientationOngoing employee support and file maintenance for 65 staff membersAdministrate and troubleshoot timekeeping and payroll systemsCreate and analyze labor reportsDevelop and distribute company policies with CEO and legal counselCollaborate with team members to evaluate processes and complete projects","duration":"Jul 2014 Mar 2020 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2020","start_date":"Jul 2014","subtitle":"Jorgensen Farms","title":"Office Manager"}],"url":"https://www.linkedin.com/company/jorgensen-farms-llc"},{"company":"NorthPointe Hotel and Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Collaborating with clients and NorthPointe\'s Event Team to create and execute amazing onsite weddings and special events!My position involved leading a team of professional servers and bartenders to carry out event orders; creating and communicating team member schedules; coordinating with other departments to ensure proper event preparation and execution; conducting employee reviews; developing and implementing employee training and on-boarding processes; and interviewing and hiring team members.","duration":"Apr 2013 Jul 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2014","start_date":"Apr 2013","subtitle":"NorthPointe Hotel and Conference Center","title":"Catering Events Manager"}],"url":""},{"company":"NorthPointe Hotel & Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Assisting the Catering Department with planning and execution of onsite weddings and social events Assisting the Catering Department with planning and execution of onsite weddings and social events","duration":"Aug 2012 Apr 2013 9 months","duration_short":"9 months","end_date":"Apr 2013","start_date":"Aug 2012","subtitle":"NorthPointe Hotel & Conference Center","title":"Catering Sales Coordinator"}],"url":""},{"company":"Aramark","company_id":null,"location":"Greater Columbus Convention Center","positions":[{"description":"","duration":"Sep 2012 Dec 2012 4 months","duration_short":"4 months","end_date":"Dec 2012","start_date":"Sep 2012","subtitle":"Aramark","title":"Hospitality Intern"}],"url":""},{"company":"Macy\'s","company_id":"macy","location":"","positions":[{"description":"","duration":"Nov 2010 Aug 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2012","start_date":"Nov 2010","subtitle":"Macy\'s","title":"Gift Registry Consultant"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Snowville Creamery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2010 Mar 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2012","start_date":"Oct 2010","subtitle":"Snowville Creamery","title":"Member of Tasting Team"}],"url":""},{"company":"Courtyard by Marriott at the Columbus Airport","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"Courtyard by Marriott at the Columbus Airport","title":"Sales Intern"}],"url":""},{"company":"MassMutual and Lehigh Valley Financial Groups","company_id":"massmutual-greater-philadelphia","location":"Center Valley, PA","positions":[{"description":"","duration":"Jan 2008 Aug 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2010","start_date":"Jan 2008","subtitle":"MassMutual and Lehigh Valley Financial Groups","title":"Financial Advisor"}],"url":"https://www.linkedin.com/company/massmutual-greater-philadelphia"},{"company":"Quilter\'s Paradise","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Dec 2007 8 years","duration_short":"8 years","end_date":"Dec 2007","start_date":"Jan 2000","subtitle":"Quilter\'s Paradise","title":"Technical Assistant"}],"url":""},{"company":"Lehigh University","company_id":"lehigh-university","location":"","positions":[{"description":"","duration":"Sep 2005 Jul 2006 11 months","duration_short":"11 months","end_date":"Jul 2006","start_date":"Sep 2005","subtitle":"Lehigh University","title":"Research Assistant, Psychology Department"}],"url":"https://www.linkedin.com/company/lehigh-university"},{"company":"Halsey Farm","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2000 Apr 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2005","start_date":"Apr 2000","subtitle":"Halsey Farm","title":"Sales Associate"}],"url":""}]', '["Dr. Nicole Muschett, DC “Emily is very good at what she does. She took time to explian everything over and over again until we got it. She also checks up on us to make sure there are no questions and to see that we are on track. I would highly recommend her as a financila planner.”","Sarah Bombard “Emily is patient, thorough in her research, and dedicated to finding the right financial services for her clients. I\'m always impressed by her willingness to learn, as well as her passion for having the product match the need.”"]']### Assistant: The agent's job is to strategize with technical partners and drive financial success, and today, the user is reaching out to the agent because they need financial planning and guidance for their event management business.
### Human: Agent: ['Janina Thompson', 'With +8 years of account management, project management, and implementation experience in various industries, I bring along my drive for success, critical thinking, analytical and problem solving skills wherever I go. I have worked with national, multi-national companies that have major brands accredited to them. With a high level of professionalism and ethics, my goal is to ensure the best experience for the customers. I am passionate about constantly increasing the benchmark in customer satisfaction and engagement, process efficiency, working cohesively with teams across the company and ensure successful outcomes for the company and its customers. I thrive in a fast-paced environment that changes regularly and pride myself on being a team player who is adaptable to change and can wear multiple different hats as and when required.', 'Project Manager at Ascentis Human Capital Management Software', 'Ascentis Human Capital Management Software', '[{"company":"Ascentis Human Capital Management Software","company_id":"ascentis","industry":"Software Development","location":"","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Ascentis Human Capital Management Software","title":"Project Manager"}],"url":"https://www.linkedin.com/company/ascentis"},{"company":"van Wagenen Financial Services","company_id":"van-wagenen-financial-services","location":"","positions":[{"description":"","duration":"Jun 2018 Sep 2020 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2020","start_date":"Jun 2018","subtitle":"van Wagenen Financial Services","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/van-wagenen-financial-services"},{"company":"Interactions Marketing","company_id":"interactions-marketing","location":"","positions":[{"description":"","duration":"Oct 2016 Jun 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2018","start_date":"Oct 2016","subtitle":"Interactions Marketing","title":"Account Manager"}],"url":"https://www.linkedin.com/company/interactions-marketing"},{"company":"Wedding Day Diamonds","company_id":"wedding-day-diamonds","location":"","positions":[{"description":"","duration":"Jul 2016 Nov 2016 5 months","duration_short":"5 months","end_date":"Nov 2016","start_date":"Jul 2016","subtitle":"Wedding Day Diamonds","title":"Sales"}],"url":"https://www.linkedin.com/company/wedding-day-diamonds"},{"company":"PeopleNet","company_id":"peoplenetonline","location":"","positions":[{"description":"","duration":"Aug 2011 Oct 2016 5 years 3 months","duration_short":"5 years 3 months","end_date":"Oct 2016","start_date":"Aug 2011","subtitle":"PeopleNet","title":"Senior Customer Manager"}],"url":"https://www.linkedin.com/company/peoplenetonline"},{"company":"The Hartford","company_id":"the-hartford","location":"","positions":[{"description":"","duration":"Oct 2008 Aug 2011 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2011","start_date":"Oct 2008","subtitle":"The Hartford","title":"Quality Assurance"}],"url":"https://www.linkedin.com/company/the-hartford"},{"company":"Wells Fargo","company_id":"wellsfargo","location":"","positions":[{"description":"","duration":"Jun 2007 Oct 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2008","start_date":"Jun 2007","subtitle":"Wells Fargo","title":"Lead"}],"url":"https://www.linkedin.com/company/wellsfargo"}]', '["“I had the fortunate opportunity to work with Janina over the last two years. She is a reliable relationship manager and persistent in her efforts to make improvements as issues or concerns arise. No matter what the ask or who a request came from, she took ownership and saw it through. I wish her all the best in her future endeavors and hope our paths cross again in the future! Diane Lenahan VP, PNC Financial Services”","“ I have worked with Janina and have found her to be a trusted advisor and a business partner. She has a pragmatic business approach and ability to deliver solutions while maintaining a desire to do what is right for both companies. ”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to manage accounts and ensure customer satisfaction, and today the user is reaching out to the agent because they need assistance with dental insurance coverage for their upcoming dental procedure.
### Human: Agent: ['Sarah Wantz', 'I love planning events - the creativity, the challenge, working with new people everyday, and seeing those smiling faces when it all comes together! With 10 years experience in event planning and management, I am seasoned in advising, planning, marketing, negotiating and executing multiple diverse events per quarter (wide-ranging budgets, 10-4,000 attendees/event). Skilled in time-management, organization, budgeting, and working on creating unique and special proposals. Extensive vendor management experience, creating new and maintaining current accounts. For event inquiries, please email sarah@wantzevents.com. Specialties: EVENT PLANNING \| EVENT MANAGEMENT \| EVENT PRODUCTION \| CORPORATE EVENTS \| EVENT MARKETING \| DESTINATION MANAGEMENT \| PROJECT MANAGEMENT \| EVENT ADVERTISING \| EVENT STRATEGY \| BUDGET MANAGEMENT \| VENDOR MANAGEMENT \| RELATIONSHIP MANAGEMENT \| EVENT EXECUTION \| ONSITE EVENT MANAGEMENT \| TRADE SHOW MANAGEMENT \| EVENT PROPOSALS \| CREATIVITY \| FASHION \| CULINARY \| HOME \| CIVIC \| NON-FOR-PROFIT \| CELEBRITY APPEARANCES \| CHARITY \| EVENTS \| EVENT FIRM', 'President, WANTZ EVENTS \| Entrepreneur \| Event Producer \| Event Planning & Management \| Destination Management I Experiential Events', 'WANTZ EVENTS', '[{"company":"WANTZ EVENTS","company_id":"wantz-events","industry":"Events Services","location":"Chicago, Illinois, United States","positions":[{"description":"Wantz Events is a full-service event management company based in Chicago, working with clients on events across the U.S. We produce Corporate, Social, and Non-profit events, partnering with you to bring your unique vision to life. From inception to onsite execution, we take care of it all. Wantz Events offers full-service event management, creative strategy and design, event consulting, as well as onsite coordination. Reach out today to discuss how we can bring your event to life!","duration":"Apr 2016 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Apr 2016","subtitle":"WANTZ EVENTS","title":"President & CEO"}],"url":"https://www.linkedin.com/company/wantz-events"},{"company":"Agency EA","company_id":"agencyea","location":"Greater Chicago Area","positions":[{"description":"","duration":"Jun 2017 Dec 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2019","start_date":"Jun 2017","subtitle":"Agency EA","title":"Event Producer (Independent Contractor)"}],"url":"https://www.linkedin.com/company/agencyea"},{"company":"Macy\'s","company_id":"macy","location":"Chicago, IL","positions":[{"description":"Promoted from Coordinator to Manager role in 2014• Responsible for creating, planning and executing 25+ events per season across 8 category segments: Fashion, Cosmetic & Fragrance, Culinary, Home, Kids, Multi-Cultural and Civic. Budgets from $1K-$60K with 10-2.5K attendees. Notable examples: Courtney Kerr Fashion Show, Stephanie Izard Culinary Demo, City of Detroit Fireworks, Brian Urlacher appearance• Manage and prep event staff and store team (5-20 direct and indirect reports per event) by coordinating and defining responsibilities, allocating job functions and event details through specific ‘timing and action’ grids, site visits, and event worksheets• Define, request and allocate budget per fiscal year, season and event; execute events within allocated budget. Responsible for contract management, opening purchase orders, submitting invoices and getting invoices paid in a timely manner• Pitched 100+ event proposals to Macy’s corporate leadership; aligned initiatives to corporate, regional and local needs and incorporated event feedback from multiple event partners• Research and benchmark against trends and competition, and utilize new creative partners to stay in the forefront of special events • Active mentor and coach for new team members on Macy’s event standards, budgeting, corporate policies, and overall event planning strategies and tips• Collaborate with Media, Public Relations and vendors on comprehensive marketing plans for each event, including advertising, collateral, promotions, branding, and sales-driving incentives. Notable examples: 10+ Local TV network affiliate segments in the Midwest, 75+ local newspaper features, 50+ radio highlights • Obtain in-kind donations and secure event sponsors on a national and local level to increase ROI, measured by traffic, sales, and media hits; $20K in donations to-date• Received three certificates of recognition from the National VP of Events","duration":"Jan 2012 Apr 2016 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 2016","start_date":"Jan 2012","subtitle":"Macy\'s","title":"Regional Special Events Manager"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Caroline Rose, Inc.","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"• Worked with boutique owners and department store buyers (e.g. Neiman Marcus, Nordstrom, Dillard’s) on a daily basis providing assistance through the entire buying and production process including, but was not limited to, the following: A. Sales Projections - Assisting stores with buying decisions on items projected to sell B. Customer service – Point of contact and empowered to resolve billing, shipping and product issues C. On-site Event marketing - Managed trunk shows for specialty stores and presented seasonal lines to the boutiques and their clientele D. Customer Management - Multi-tasking between specialty stores and department stores while maintaining personal relationships with each individual buyer; also continuously worked on gaining new clients. E. Order Processing - extensive work with Excel, AIMS and Word • All show preparation including direct marketing & promoting, organizing samples, trade show set up and selling at various shows & markets • Monthly financial statements including bill collecting and partnering with collection agencies when necessary• Office management and maintenance stressing the importance of good organization and attention to detail • Marketing - fliers, postcards, cold calling, and creation of photo/swatch/line sheet packs through Adobe photo editing• Assisted designer/owner in production and design decisions","duration":"Aug 2008 Dec 2011 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2011","start_date":"Aug 2008","subtitle":"Caroline Rose, Inc.","title":"Operations Coordinator"}],"url":""},{"company":"Macy\'s","company_id":"macy","location":"","positions":[{"description":"-Working with customers as an expert for Macy\'s private line, INC; building relationships, personal shopping, and styling-Merchandising the floor as new products arrived-Training sales associates on how to sell specific pieces and how to correctly present merchandise-Implementing sales incentives -Working with customers as an expert for Macy\'s private line, INC; building relationships, personal shopping, and styling-Merchandising the floor as new products arrived-Training sales associates on how to sell specific pieces and how to correctly present merchandise-Implementing sales incentives","duration":"May 2008 Aug 2008 4 months","duration_short":"4 months","end_date":"Aug 2008","start_date":"May 2008","subtitle":"Macy\'s","title":"INC Brand Specialist"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Winston Retail","company_id":"winston-retail-solutions","location":"","positions":[{"description":"-Merchandised the Calvin Klein holiday plan through select Macy\'s while assisting sales associates in how to sell the line-Created aesthetically pleasing floor sets through visual merchandising for NIKE-Trained for future work with Michael Kors-External contractor- responsible for scheduling, reporting, billing as well as submitting photo reports -Merchandised the Calvin Klein holiday plan through select Macy\'s while assisting sales associates in how to sell the line-Created aesthetically pleasing floor sets through visual merchandising for NIKE-Trained for future work with Michael Kors-External contractor- responsible for scheduling, reporting, billing as well as submitting photo reports","duration":"Apr 2006 Feb 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2008","start_date":"Apr 2006","subtitle":"Winston Retail","title":"Merchandise Coordinator"}],"url":"https://www.linkedin.com/company/winston-retail-solutions"},{"company":"EXPRESS","company_id":"express-llc","location":"","positions":[{"description":"-Visual merchandising throughout the store including creation of floor sets-Responsible for retail sales and direct customer satisfaction-Selecting and producing displays-Assisted in training other sales associates on how to sell and present full outfits -Visual merchandising throughout the store including creation of floor sets-Responsible for retail sales and direct customer satisfaction-Selecting and producing displays-Assisted in training other sales associates on how to sell and present full outfits","duration":"Sep 2006 Jun 2007 10 months","duration_short":"10 months","end_date":"Jun 2007","start_date":"Sep 2006","subtitle":"EXPRESS","title":"Visual Team Intern"}],"url":"https://www.linkedin.com/company/express-llc"}]', '["Danyal Marie Harris “On behalf of my organization, Libbey Glass, we were beyond impressed by the planning, attention to detail, execution and genuine care exhibited by Wantz Events for our corporate executive summit in Chicago. We were excited to invest in a meaningful and engaging summit for our top 40 senior leaders from across the United States and Mexico. We chose Chicago and wanted attentive partners to help execute an intentional and special time for our leadership. Wantz Events placed great and thorough rigor into the planning process, researching and presenting only the very best solutions to meet our desired outcomes. The team\'s professionalism and attention to service really gave us the confidence in our plan. The team delivered the advanced planning, communication prep, location and vendor management. Throughout the live event, the team was onsite, ensuring our plan and vision were achieved with excellent service and management. After the event, the team reviewed our feedback and any follow-up / closure needs. Our event was on-time, under-budget and dubbed by our CEO as \\"spectacular.\\" We could not have delivered such an outcome without the partnership and leadership of Wantz Events! Thank you, Wantz Events!! Excited to work together again, real soon!”","Sahr Khan “Sarah and I worked together at Macy\'s Special Events and I can safely say I enjoyed working with Sarah. She is intelligent, hard working, a go getter and has a great understanding of what the customer wants and makes sure it aligns with the company\'s vision/policies. She takes pride in her events and is great at customer service. The leader in her pushed her to start her own company now and I would highly recommend Sarah to anyone looking for a detail oriented event planner with a great personality! ”","Lisa Petrik “Sarah is an incredibly knowledgable and a quick working problem solver! Always creative, engaging and great at connecting people - I highly recommend Sarah for any of your needs, large or small scale.”"]'] User: ['Aaron Rector', '10+ years of content marketing, specializing in content strategy, branding, video, social & paid media.', 'Digital Marketing \| Recruitment Marketing \| Employer Branding \|', 'Walmart Global Tech', '[{"company":"Walmart Global Tech","company_id":"walmartglobaltech","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Dec 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Walmart Global Tech","title":"Recruitment Marketing Manager - Global Tech"}],"url":"https://www.linkedin.com/company/walmartglobaltech"},{"company":"The Standard Real Estate","company_id":"the-standard-real-estate","location":"Dallas, Texas","positions":[{"description":"-Voted as one of D Magazine’s Best Real Estate Agents by peers & clients in 2020.-Serve my clients to help them understand the Dallas area and find the best location for their needs.-Work with local businesses to connect with clients as well as for marketing purposes. -Voted as one of D Magazine’s Best Real Estate Agents by peers & clients in 2020.-Serve my clients to help them understand the Dallas area and find the best location for their needs.-Work with local businesses to connect with clients as well as for marketing purposes.","duration":"Aug 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Aug 2019","subtitle":"The Standard Real Estate","title":"Realtor"}],"url":"https://www.linkedin.com/company/the-standard-real-estate"},{"company":"Southlake Integrative Wellness Center","company_id":"southlake-integrative-wellness-center","location":"Southlake, Texas, United States","positions":[{"description":"-Manage HR & hiring needs: 5 hires since 2020 & lowered attrition of team.-Monitor employees schedules and facilitate yearly reviews for a team of 12. -Improve our employee benefits & perks through listening sessions with employees. -Set & achieved sales goals by creating sales campaigns.-Leverage Google digital ads for client attraction. -Lead quarterly company wide all hands meetings. -Develop a comprehensive digital marketing strategy.-Create consistent brand strategy across paid media, social, web and other channels.","duration":"Nov 2019 Dec 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2021","start_date":"Nov 2019","subtitle":"Southlake Integrative Wellness Center","title":"Operations & Marketing Manager"}],"url":"https://www.linkedin.com/company/southlake-integrative-wellness-center"},{"company":"BuzzShift","company_id":"buzzshift","location":"Dallas, Texas","positions":[{"description":"-Delivered the highest customer service, support and communication to our clients. -Led team projects to define client goals and create strategies, deliverables and timelines for each.-Used research data, identified channels, strategies and budget for optimized paid media strategy.-Led discussion around detailed strategy deck deliverables to client stakeholders.-Leveraged project management tools (Trello & Slack ) for tracking and information sharing. -Delivered the highest customer service, support and communication to our clients. -Led team projects to define client goals and create strategies, deliverables and timelines for each.-Used research data, identified channels, strategies and budget for optimized paid media strategy.-Led discussion around detailed strategy deck deliverables to client stakeholders.-Leveraged project management tools (Trello & Slack ) for tracking and information sharing.","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"BuzzShift","title":"Senior Digital Marketing Content Strategist"}],"url":"https://www.linkedin.com/company/buzzshift"},{"company":"Anaplan","company_id":"anaplan","location":"San Francisco, California","positions":[{"description":"As Sr member of the Talent Acquisition team, Aaron led the TA team in building a new employer brand and recruitment marketing strategy.-Led monthly coaching and mentoring sessions with early career team members. -Leveraged all marketing and content types available to attract talent to come work at Anaplan. -Served as project lead for career site redesign & new platform implementation. -Created a digital strategy across all platforms for growing candidate pipelines for recruiters. As Sr member of the Talent Acquisition team, Aaron led the TA team in building a new employer brand and recruitment marketing strategy.-Led monthly coaching and mentoring sessions with early career team members. -Leveraged all marketing and content types available to attract talent to come work at Anaplan. -Served as project lead for career site redesign & new platform implementation. -Created a digital strategy across all platforms for growing candidate pipelines for recruiters.","duration":"May 2017 Oct 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2018","start_date":"May 2017","subtitle":"Anaplan","title":"Global Head of Employer Branding & Recruitment Marketing"}],"url":"https://www.linkedin.com/company/anaplan"},{"company":"Proactive Talent Strategies, LLC","company_id":"proactive-talent","location":"Cedar Park, Texas","positions":[{"description":"• Develop marketing and communications strategies, including employee activation, digital and social media marketing programs and marketing campaigns, to drive employee engagement and employer branding• Conduct research, identify existing gaps and provide recommendations on employee engagement, employer brand and communications strategies for execution• Collaborate and advise key stakeholders and senior leadership on how to best utilize digital marketing communications and storytelling strategies to tell authentic culture and employee experience stories• Partner across the client organization to manage day-to-day planning and execution of marketing efforts to support brand and hiring initiatives","duration":"Oct 2016 Jul 2017 10 months","duration_short":"10 months","end_date":"Jul 2017","start_date":"Oct 2016","subtitle":"Proactive Talent Strategies, LLC","title":"Employer Brand Consultant"}],"url":"https://www.linkedin.com/company/proactive-talent"},{"company":"Cisco","company_id":"cisco","location":"","positions":[{"description":"As part of the Talent Brand team, Aaron worked on executing Cisco\'s recruitment marketing strategy. * Focusing on LinkedIn Content and Job Strategy. Including leading several successful lead capture campaigns. * New video campaign for Engineering Recruiting* Executed Recruitment marketing and Talent Brand Campaign for Global Virtual Sales team, including lead capture, video production, and more.* Project lead for Career site redesign project. A massive project to take Cisco.com/careers from a 4 year old site to a modern, responsive designed, content driven, intuitive site for candidates to quickly find information on culture, perks & benefits, and details of different job areas within Cisco.* Part of ATS implementation team to help transition to new Job platform. * Worked with key stakeholders to assess hiring need and create a strategy across digital platforms to utilize content and spend to drive the biggest impact on lead generation.","duration":"Sep 2015 Oct 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2016","start_date":"Sep 2015","subtitle":"Cisco","title":"Sr Talent/Employer Brand Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"SAP","company_id":"sap","location":null,"positions":[{"description":"Part of the Global Employment Branding Team at SAP to execute social media and web marketing strategies for employer brand and implementation of strategic recruiting campaignsCollaborate with functional sourcing and recruiting groups, as a technical search and recruitment marketing expert, on strategy and implementation for technical and sales pipeline generation efforts globallyProvide day-to-day team member oversight, inclusive of communicating overall team progressWork as part of Global Talent Acquisition Leadership to redefine the process and strategy for SAP Recruiting and technology systems","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"SAP","title":"Director of Social Recruiting"},{"description":"Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"SAP","title":"Content Producer for Recruiting Programs"}],"url":"https://www.linkedin.com/company/sap"},{"company":"SuccessFactors, an SAP Company","company_id":"sapsuccessfactors","location":"Austin, TX","positions":[{"description":"Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF","duration":"Mar 2012 Sep 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2013","start_date":"Mar 2012","subtitle":"SuccessFactors, an SAP Company","title":"Content Producer, Strategic Programs"}],"url":"https://www.linkedin.com/company/sapsuccessfactors"},{"company":"LIFE Outreach International","company_id":"life-outreach-international","location":"","positions":[{"description":"A Television production company that produces the daily program LIFE Today with James & Betty Robison.Use Final Cut Pro and After Effects to produce numerous videos every month to use as web content for social media.Directly assist in the strategy of our social media department.Work with constant hard deadlines and timetables. A Television production company that produces the daily program LIFE Today with James & Betty Robison.Use Final Cut Pro and After Effects to produce numerous videos every month to use as web content for social media.Directly assist in the strategy of our social media department.Work with constant hard deadlines and timetables.","duration":"Feb 2010 Aug 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2011","start_date":"Feb 2010","subtitle":"LIFE Outreach International","title":"Associate Producer Web Video/Social Media"}],"url":"https://www.linkedin.com/company/life-outreach-international"},{"company":"Aaron Rector","company_id":null,"location":"Texas","positions":[{"description":"","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"Aaron Rector","title":"Video Producer/Editor"}],"url":""},{"company":"TeachOverseas","company_id":null,"location":"","positions":[{"description":"A company that hires teachers from the United States to teach English all over the world.Designed, taught, and assessed original curriculum.Implemented advanced organizational and administrative skills. Developed greater ability for adaptability, flexibility, and understanding.Expanded worldview through teaching English to local businesses and high-school students. A company that hires teachers from the United States to teach English all over the world.Designed, taught, and assessed original curriculum.Implemented advanced organizational and administrative skills. Developed greater ability for adaptability, flexibility, and understanding.Expanded worldview through teaching English to local businesses and high-school students.","duration":"Jul 2008 Jul 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2009","start_date":"Jul 2008","subtitle":"TeachOverseas","title":"English Teacher"}],"url":""},{"company":"Ni Hao Are You","company_id":null,"location":"","positions":[{"description":"A cross-cultural exchange taking thirteen American college students to China for two months to document their experiences and interactions with a new culture.Organized, planned, and documented \\"excursions,\\" along with exec-producer. Trained and managed team of five videographers to shoot events along with myself.Captured footage and edited promo videos that aired on networks in China. A cross-cultural exchange taking thirteen American college students to China for two months to document their experiences and interactions with a new culture.Organized, planned, and documented \\"excursions,\\" along with exec-producer. Trained and managed team of five videographers to shoot events along with myself.Captured footage and edited promo videos that aired on networks in China.","duration":"Jan 2007 Aug 2007 8 months","duration_short":"8 months","end_date":"Aug 2007","start_date":"Jan 2007","subtitle":"Ni Hao Are You","title":"Videographer/Director"}],"url":""},{"company":"CineTel Films","company_id":null,"location":"","positions":[{"description":"An independent film company specializing in made for TV movies for stations such as The Sci-Fi Channel and Lifetime Television.Organized and scheduled daily meetings with directors and producers for our current projects.Read over scripts and did coverage to give heads of company detailed notes over projects.Contributed directly to script writing and revisions to films in progress. An independent film company specializing in made for TV movies for stations such as The Sci-Fi Channel and Lifetime Television.Organized and scheduled daily meetings with directors and producers for our current projects.Read over scripts and did coverage to give heads of company detailed notes over projects.Contributed directly to script writing and revisions to films in progress.","duration":"Jun 2005 Jan 2006 8 months","duration_short":"8 months","end_date":"Jan 2006","start_date":"Jun 2005","subtitle":"CineTel Films","title":"Assistant to the Head of Creative Development"}],"url":""}]', '["Karen Herman “I\'ve had the pleasure of working with Aaron for the past few years. He\'s very knowledgeable around social recruiting and talent acquisition at a strategic level. Aaron has implemented many new programs that have taken our recruiting strategy to another level, elevating our brand and proving the talent acquisition team with tools to help recruitment hire top talent. Aaron is true professional and team player. He\'s a great person to work with and highly talented and creative talent acquisition expert.”","Will Staney “When Aaron replied to my job posting for a content producer on Twitter by saying \\"Stop looking, I want the job,\\" I knew I had found the right guy to be on my team. While I originally hired Aaron for his skills as a video producer and graphic designer, Aaron quickly learned the in\'s and out\'s of social media, web marketing and employer branding. With his help, we were able to grow our Employer Brand social communities at SuccessFactors (SuccessFactors Careers) rapidly, and then over at SAP (Life at SAP). Aaron\'s leadership, creativity, and ability to work and learn quickly helped make my job easier. Aaron is a hard worker, passionate about what he does, executes on a mission and he is the type of person anyone would be lucky to have on their team.”"]']### Assistant: The agent's job is to handle recruitment marketing for a global tech company. Today, the agent is reaching out to the user to discuss potential collaboration on content strategy and branding for the company's employer brand.
### Human: Agent: ['Tyson Underwood, MBA', 'Finance and operations professional with diverse experience in analysis, data reporting, operational improvement, programming, budgeting, general ledger, and the preparation/review of financial statements. A leader with a proven record of improving team performance and implementing change.', 'Sr. Financial Analyst at VSP Global', 'VSP Global', '[{"company":"VSP Global","company_id":"vsp-global","industry":"Hospital & Health Care","location":"Sacramento, California Area","positions":[{"description":"• Designed, maintained, and ran multi-dimensional Activity-Based Costing models for multiple divisions within VSP.• Designed ETL jobs using SAS Data Integration Studio (DI Studio) and SAS Management Console (SMC).• Built models using SAS Cost and Profitability Management Solution (CPM).• Partnered with accounting, finance, and operations teams to ensure accurate management reporting through dashboards, visualizations, and presentations.• Led projects and defined requirements gathering transforming business needs into technical solutions.• Explored large enterprise data sets, identifying patterns and data gaps in support of business optimization and decision making. • Developed solutions using SQL Server, Access, Denodo, and other database tools.","duration":"Dec 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Dec 2019","subtitle":"VSP Global","title":"Sr. Financial Analyst"}],"url":"https://www.linkedin.com/company/vsp-global"},{"company":"State Street","company_id":"state-street","location":null,"positions":[{"description":"Guided strategy for Institutional Investor Services division of 250+ client service and accounting employees while supporting division-wide projects. • Managed implementation of control procedures for review of accounting books in preparation for the fiscal year end, including review of general ledger to sub-ledger, accounting data integrity, and offline accounting journal entries. • Designed and wrote analytical controls for State Street’s Operations Control Framework rules engine using SQL for large client servicing unit supporting over $1.5 trillion in client assets. • Managed the inventory and annual review of Excel-based critical tools across Sacramento teams to ensure compliance with Corporate Information Security standards.• Oversaw accounting team transitions to other divisions within State Street to support company-wide goals.• Oversaw product ownership into and out of division to better align product teams with their end users.• Coordinated and promoted company-wide IT initiatives for the division. Traveled between Sacramento, Boston, and Kansas City to provide training and ensure proper communication between technology and client service teams.","duration":"2016 Dec 2019 3 years","duration_short":"3 years","end_date":"Dec 2019","start_date":"2016","subtitle":"State Street","title":"Technology & Product Strategy Analyst, Associate Vice President"},{"description":"Formed and led rapid response technology team focused on developing client specific solutions.• Wrote business requirements for system enhancements. Liaised between business units and technology to ensure clear communication. • Coordinated projects with the clients’ technology teams to ensure enhancements would meet the anticipated outcome for all parties. • Coordinated company-wide IT initiatives for Sacramento teams.• Led deep-dive engagements with Sacramento and Boston teams to identify areas for improvement. Provided requirements to developers or designed and built solutions as needed.","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"State Street","title":"Sr. Business Analyst, Associate Vice President"},{"description":"Spearheaded transformation efforts across various departments, product types, and services.• Supported team responsible for moving accounting tasks to Pune, India by creating procedures for existing processes, designing and implementing new processes, and building an automated dashboard using MS Access to track work done between teams in the U.S. and India. Received TEAM Award for my contributions.• Business expert for digitization of processes for one of the company’s largest clients.• Provided requirements, feedback, and enhancement requests to developers.• Centralized and automated accounting functions through Excel VBA, saving 30+ FTE annually across 8 accounting departments. Received Rising Star Award for my work.","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"State Street","title":"Business Analyst, Officer"},{"description":"Asked by senior management to form a new team and take over a struggling team while supporting other departments’ operational improvements through process optimization and Excel macros.• Formed high-volume accounting team of 4 members to daily price more than 500 mutual funds with $1 trillion in assets. Designed and built the VBA macros required to complete daily processing and ensure all service level agreements were met. Received a TEAM Award for successfully creating the highest volume production team in the bank.• Requested by senior leadership to take over management of a team of 5 to issue U.S. GAAP and IFRS financial statements for over 500 Collective Trust funds for a large investment manager. In two months my team completed their annual audit with increased focus and ownership, enabling them to exceed every deadline. Received an Excellence Award for changing the culture of the team, building automated tools, and providing the needed leadership. • Exceeded client and auditor expectations by improving the quality of financial statements, reducing the total questions from the auditor and client by over 50%.• Collaborated with client and auditor on technology improvements to transform manual processing.","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"State Street","title":"Senior Associate"},{"description":"Processed daily accounting transactions for mutual funds and calculated their values for daily publication in a fast-paced, highly-measured environment.• Compiled and analyzed fund performance reports for client delivery.• Ensured compliance with standard operating procedures and internal audit requirements.• Automated offline accounting functions through the use of VBA as needed.• First ever to receive Fund Accountant of the Month Award twice.","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"State Street","title":"Fund Accountant"}],"url":"https://www.linkedin.com/company/state-street"},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"Ran banking center day-to-day operations while supervising the actions of 14 staff. • Organized and scheduled 14 associates while supporting manager’s sales goals.• Prepared banking center and staff for semi-annual compliance audits.• Delivered client service in high-volume, customer-facing environment.","duration":"2007 Oct 2008 1 year","duration_short":"1 year","end_date":"Oct 2008","start_date":"2007","subtitle":"Bank of America","title":"Assistant Manager"},{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Bank of America","title":"Teller Operations Specialist"},{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Bank of America","title":"Merchant Teller"}],"url":"https://www.linkedin.com/company/bank-of-america"}]', '["Joseph Toan “Tyson and I worked closely together on a number of technology enhancement initiatives and data quality projects. He is truly exceptional in his ability to analyze and design solutions, and a genuine pleasure to work with.”","John To “Tyson and I collaborated to develop many innovative ideas that ensured a competitive advantage for our office and clients. These projects involved detailed process redesigns, leveraging technology to dramatically increase efficiency (often 75%+ reductions in labor with increased accuracy). The combination of Tyson\'s creative side, intuitive/analytical mindset and work ethic is invaluable.”"]'] User: ['Jason Bahr', 'Experienced General Agent with a demonstrated history of working in the insurance industry. Skilled in Whole Life Insurance, Health Insurance, Customer Service, Universal Life, and Employee Benefits Design. Strong sales professional graduated from B.H.S.', 'DGA , Colonial life , Central Choice Insurance', 'Colonial life', '[{"company":"Colonial life","company_id":null,"location":"7025 Fairview Dr Baxter MN 56425","positions":[{"description":"","duration":"Jan 2010 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"Jan 2010","subtitle":"Colonial life","title":"District General Agent"}],"url":""},{"company":"Combined Insurance","company_id":"combined-insurance","location":"","positions":[{"description":"","duration":"2002 2009 7 years","duration_short":"7 years","end_date":"2009","start_date":"2002","subtitle":"Combined Insurance","title":"District Manager"}],"url":"https://www.linkedin.com/company/combined-insurance"}]', '["Jeff Clemenson “I worked with Jason over the past 2 1/2 years and I know that he is a hard working individual. Everyone enjoys working with and being around Jason and I would recommend working with him. He has helped so many companies and people through his hard work. ”"]']### Assistant: The agent's job is to sell insurance products. Today, the agent is reaching out to the user because they need to discuss potential employee benefits options for the user's company.
### Human: Agent: ['Alicia Ravetto FAIA WELL AP LEED Fellow', 'Sustainability - LEED - WELL Consulting services I facilitate the process of third party certifications by participating in meetings, being the champion for sustainability and managing the LEED or WELL documentation process. I ask questions, verify that drawings and specifications reflect the desired LEED credits or WELL features pursued and provide coaching to the design team and client throughout design and construction phases leading to the submittal for review to GBCI (Green Business Certification Inc) and ending with the LEED or WELL plaque for the project Workshop facilitation Owner’s representation Specifications review Materials research Green building policy development and implementation Speaking engagements Development of guidelines and educational resources Presentations and trainings', 'Sustainability Lead at DPR Construction', 'DPR Construction', '[{"company":"DPR Construction","company_id":"dpr-construction-inc","industry":"Construction","location":"Raleigh, North Carolina, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"DPR Construction","title":"Sustainability Lead"}],"url":"https://www.linkedin.com/company/dpr-construction-inc"},{"company":"Alicia Ravetto Architect","company_id":"alicia-ravetto-architect","location":"Pittsboro NC","positions":[{"description":"Alicia Ravetto Architect PA offers full architectural services for custom residential & commercial projects, specializing in green building. Alicia Ravetto Architect PA is a sustainability and LEED consulting leader located in the Triangle region of NC, currently working on LEED certification for 2.5 Million SF of privately owned projects.Alicia Ravetto is a registered architect in NC, FAIA, LEED and ASES Fellow, LEED AP BD+C and WELL AP.Small minority/woman owned business, NC HUB firm, MWOB City of Raleigh and City of Durham SLBE & SDBEThe focus is on a design approach that integrates advanced building technologies with clean renewable energy to achieve more comfortable, durable, affordable and environmentally sound buildings and communities.Alicia Ravetto, an experienced and recognized leader in the global green building community, offers consulting services to architecture firms and building owners such as: LEED Consulting, charrette facilitation and workshops.","duration":"Oct 1997 - Present 24 years 10 months","duration_short":"24 years 10 months","end_date":"Present","start_date":"Oct 1997","subtitle":"Alicia Ravetto Architect","title":"President"}],"url":"https://www.linkedin.com/company/alicia-ravetto-architect"},{"company":"U.S. Green Building Council","company_id":"usgbc","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"USGBC Faculty are expert practitioners in the green building industry who conduct USGBC education programs. All Faculty are LEED Accredited Professionals and are employed by a USGBC Member company.Courses taught in the US and Latin AmericaBD+C 251: Understanding the Building Design + Construction LEED Rating SystemsBD+C 301: Implementing the BuildingDesign + Construction LEED Rating System LEED 101: Green Building Basics and LEEDLEED 201: Core Concepts & Strategies USGBC Faculty are expert practitioners in the green building industry who conduct USGBC education programs. All Faculty are LEED Accredited Professionals and are employed by a USGBC Member company.Courses taught in the US and Latin AmericaBD+C 251: Understanding the Building Design + Construction LEED Rating SystemsBD+C 301: Implementing the BuildingDesign + Construction LEED Rating System LEED 101: Green Building Basics and LEEDLEED 201: Core Concepts & Strategies","duration":"Apr 2009 Dec 2014 5 years 9 months","duration_short":"5 years 9 months","end_date":"Dec 2014","start_date":"Apr 2009","subtitle":"U.S. Green Building Council","title":"USGBC Faculty"}],"url":"https://www.linkedin.com/company/usgbc"},{"company":"Giles Blunden Architect","company_id":null,"location":"Carrboro NC","positions":[{"description":"Residential custom design - renovations and new construction.Construction administration at Arcadia Cohousing - Carrboro NCDesigner master plan for Solterra Cohousing - Durham NCCharrette facilitation small commercial projects Residential custom design - renovations and new construction.Construction administration at Arcadia Cohousing - Carrboro NCDesigner master plan for Solterra Cohousing - Durham NCCharrette facilitation small commercial projects","duration":"Aug 1994 Sep 1997 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 1997","start_date":"Aug 1994","subtitle":"Giles Blunden Architect","title":"Designer"}],"url":""},{"company":"Innovative Design","company_id":null,"location":"","positions":[{"description":"Prototype design for daylit schools in NC Prototype design for daylit schools in NC","duration":"Jan 1992 Jul 1994 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 1994","start_date":"Jan 1992","subtitle":"Innovative Design","title":"Daylighting & energy Designer"}],"url":""}]', '["Jack Perez “Alicia hired Summit Strategy Partners to assist her in marketing her LEED® workshops. During our engagement, I found Alicia to be exceptionally knowledgeable. Her depth of experience in commercial and institutional green building made all the difference to the success of the project.”","Jane Norton “I was on a team for a project Alicia initiated and managed. She is a dynamic, practical, make-it-happen organizer who was a delight to work with. She handled the details and managed the people involved with great professionalism and made it look easy. In addition to being an excellent designer with masterful technical expertise, she is a great teacher, willing to share her knowledge to help others. And Alicia has a lively energy about her and a great sense of humor that makes working with her fun!”","Terry Naranjo “Alicia\'s approach to sustainable issues extends beyond her specialized knowledge of daylighting systems. Her presence brings credibility and awareness to any design team. Beyond that, she\'s just a joy to be around...!”","Glenn P. “I have known Alicia for over ten years. She demonstrates her passion for green design in her work for clients and the great influence she has had on former students and current professional collaborators in energy analysis and daylighting design. With extraordinary interest and experiences with the LEED program, she is a great resource to clients pursuing LEED Certification. We share interests in passive solar residential design and active green renovations of existing buildings, and in creating a more sustainable, comfortable place for all.”","Rob Moody “Alicia has a great attitude and it shows when she is teaching. That coupled with her experience and knowledge on green building make Alicia an effective LEED® Faculty™ member.”","Evelyn Contre “Alicia is passionate about sustainability and green building. She has a wealth of knowledge on innovative architecture and the LEED rating system. She believes sustainability is about finding holistic solutions and is committed to improving the world around her.”","Lesley Landis “Alicia Ravetto is deeply committed to the union of sustainable practices and aesthetics for living as shown in her architectural designs. She is one of the the \\"go-to\\" architects in this area for LEED certified architectural work. I recommend her without reservation. Lesley Landis”"]'] User: ['Richard Jones', 'Our work is typically in land development, site planning and water and sewer utility design. We also perform EPSC inspections, residential structural inspections and design foundations for prefabricated steel buildings.Also we are called upon for construction project management on airport and highway construction.', 'Safety &amp; Health Manager at Rogers Group Inc.', 'Rogers Engineering Group', '[{"company":"Rogers Engineering Group","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Rogers Engineering Group","title":"Engineering Manager"}],"url":""},{"company":"Rogers Group Inc.","company_id":"rogers-group-inc.","location":"","positions":[{"description":"Working in both East Middle Tennessee and Arkansas as a Safety & Health Manager with Rogers Group, Inc.","duration":"Jul 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Rogers Group Inc.","title":"Safety & Health Manager"}],"url":"https://www.linkedin.com/company/rogers-group-inc."}]', '["“Great engineer and an even better human being!”","“There are many types of Civil Engineers you can hire. Richard is the type that can get the job done. I can not comment on his ability to do pattern books, and other eye wash. However I can recommend Richard as someone who knows what works out in the field not just on a computer screen.”"]']### Assistant: The agent's job is to facilitate the process of third-party certifications and provide sustainability consulting services, and today the agent is reaching out to the user because they need assistance with land development and water and sewer utility design for a construction project.
### Human: Agent: ['James Simpson,CPA,CFE', 'Over 30 years experience assisting nonprofit and religious organizations with accounting and financial management services including software technology solutions.', 'Nonprofit Financial Leader/Trainer, CFO, Controller, Forensic & Software Expert for MIP, AccuFund, Sage Intacct and QuickBooks.', 'Financial Technologies & Management', '[{"company":"Financial Technologies & Management","company_id":"ftm-llc","industry":"Non-profit Organizations","location":null,"positions":[{"description":"Financial & Accounting ManagementTechnology SolutionsSoftware Solutions","duration":"Jun 1999 - Present 22 years 10 months","duration_short":"22 years 10 months","end_date":"Present","start_date":"Jun 1999","subtitle":"Financial Technologies & Management","title":"Owner"},{"description":"Financial & Accounting ManagementTechnology SolutionsSoftware Solutions","duration":"Jun 1999 - Present 22 years 10 months","duration_short":"22 years 10 months","end_date":"Present","start_date":"Jun 1999","subtitle":"Financial Technologies & Management","title":"Managing Partner"}],"url":"https://www.linkedin.com/company/ftm-llc"},{"company":"Small Business Development Corporation","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"Chief Financial OfficerController Chief Financial OfficerController","duration":"May 2003 Apr 2008 5 years","duration_short":"5 years","end_date":"Apr 2008","start_date":"May 2003","subtitle":"Small Business Development Corporation","title":"Senior VP of Operations"}],"url":""},{"company":"BKD, LLP","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"Technology SolutionsSoftware Solutions Technology SolutionsSoftware Solutions","duration":"1992 1993 1 year","duration_short":"1 year","end_date":"1993","start_date":"1992","subtitle":"BKD, LLP","title":"Senior Consultant"}],"url":""}]', '["Linda Hoopes “During my time as CFO at a not-for-profit organization Jim advised and helped in the training and installation of Fund Accounting programs on two occasions in the agency. The first implementation involved helping employees become familiar with the technology of computerization in accounting. When the agency faced a devistating fire, Jim volunteered his services to help the agency in the rebuilding and ongoing process of the financial department by providing leadership in the department and assisting in overseeing the department\'s responsibilities.”","Kim Donahue “Jim Simpson has a deep commitment to the nonprofit community. He has provided practical workshops in our training center as a volunteer and has received excellent evaluations from the participants. His firm provides a wide variety of outsourced accounting services to a number of nonprofits. Jim always goes the extra mile for his clients and I know nonprofit executive directors who have a deep appreciation for his assistance.”"]'] User: ['Sandy Yu', 'As a senior financial strategist, mentor, and entrepreneur, Sandy Yu is an example of success and an inspiration to all who come in contact with her. With almost two decades of professional expertise, Sandy has successfully expanded her business and partnerships throughout the United States. Her influence is far reaching by her ability to educate and assist families, individuals and businesses in the planning of their financial future; as well as mentor and coach future leaders within the industry to do the same.', 'Senior Financial Strategist \| Financial Controller \| Mentor \| Entrepreneur', 'Business Owner, Entrepreneur', '[{"company":"Business Owner, Entrepreneur","company_id":"business-owner-entrepreneur","industry":"Wellness and Fitness Services","location":"","positions":[{"description":"","duration":"Jun 2003 - Present 19 years 2 months","duration_short":"19 years 2 months","end_date":"Present","start_date":"Jun 2003","subtitle":"Business Owner, Entrepreneur","title":"Financial Services Consultant"}],"url":"https://www.linkedin.com/company/business-owner-entrepreneur"},{"company":"Transamerica Financial Advisors, Inc.","company_id":"transamerica-financial-advisors-inc","location":"","positions":[{"description":"","duration":"Apr 2010 Jun 2015 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jun 2015","start_date":"Apr 2010","subtitle":"Transamerica Financial Advisors, Inc.","title":"Regional Manager"}],"url":"https://www.linkedin.com/company/transamerica-financial-advisors-inc"},{"company":"iambic, Inc.","company_id":"iambic-inc.","location":"San Jose, California, United States","positions":[{"description":"","duration":"Jul 2001 Dec 2008 7 years 6 months","duration_short":"7 years 6 months","end_date":"Dec 2008","start_date":"Jul 2001","subtitle":"iambic, Inc.","title":"Financial Controller"}],"url":"https://www.linkedin.com/company/iambic-inc."}]', '["Grace Zitzmann “I cannot speak highly enough of Sandy, who is a one-of-a-kind business partner with leadership and organizational qualities to take anyone to the next level. Her diligence and dedication carries her to limitless potential in all aspects of her professional career. However, what sets her apart is her heart and desire to serve others. I am truly grateful that I continue to work with Sandy: she is a dream business partner and a true friend.”","Duo Zhou “Sandy is a mom of triplets, she is decent, sincere, sharp, patient and passionate; she was not only knowledgeable but also very experienced. She has been in the financial industry for over 15 years, and personally helped thousands of families. She is a very wise and close friend, very trustworthy; she has not only helped me, helped my family, but also helped my friends. I think she is more than a business mentor, she is rather a sister for me. ”"]']### Assistant: The agent's job is to provide financial management services and software solutions to nonprofit organizations, and today, the agent is reaching out to the user because they need assistance in planning their financial future and expanding their business partnerships.
### Human: Agent: ['Laura Forgione', 'Digital sales Leader with over 15 years of experience partnering with Enterprise organizations, technology companies and brands across multiple verticals. Proven expertise in research technology, SaaS, programmatic ad tech and media measurement. Highly killed in selling and communicating the value of technology-based solutions to drive scale & create business efficiencies. As one of the original Sales managers at TripAdvisor I have robust understanding of the digital landscape and strong global knowledge, having worked in EMEA as well as the US market. My Relocation to the US was testimate to my dedication, passion and incredible ability to perform in unfamiliar situations. Areas of expertise include: Building and coaching high performing sales teams Business Development & consultative Selling Executing successful client led strategies to drive company growth and profitability Strong knowledge of audience based buying & programmatic solutions Building long term relationships and client centric solutions', 'Sales Director at Lucid, LLC', 'Lucid, LLC', '[{"company":"Lucid, LLC","company_id":"lucidhq","industry":"Software Development","location":"Los Angeles County, California, United States","positions":[{"description":"Strategic Sales Director responsible for maintaining, nurturing and growing Lucid\'s largest customers. Lucid\'s technology powers market research and measures the effectiveness of online advertising campaigns.Everyone benefits from data-driven knowledge – whether you’re conducting market research, polling, academic studies or seeking to better understand your advertising campaigns and brand lift. Lucid delivers powerful answers, inspired by the sentiments of real people at scale. Strategic Sales Director responsible for maintaining, nurturing and growing Lucid\'s largest customers. Lucid\'s technology powers market research and measures the effectiveness of online advertising campaigns.Everyone benefits from data-driven knowledge – whether you’re conducting market research, polling, academic studies or seeking to better understand your advertising campaigns and brand lift. Lucid delivers powerful answers, inspired by the sentiments of real people at scale.","duration":"Sep 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Lucid, LLC","title":"Sales Director"}],"url":"https://www.linkedin.com/company/lucidhq"},{"company":"Tripadvisor","company_id":"tripadvisor","location":null,"positions":[{"description":"Managing a team of principle client partners across the hotels vertical, the most important and fundamental vertical for TripAdvisor. Responsible for driving growth and profitability across all products including CPC auction dynamics as well as digital media advertising. A key part of the role was partnering strategically with data scientists, campaign analysts and product teams to drive results.","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Tripadvisor","title":"Group Head Of Sales, Hotels"},{"description":"Leading a team of Strategic Sales Managers covering the West Coast of America (incorporating Nevada & Hawaii) to drive new business and YOY growth within the existing client portfolio. Re locating from the UK to focus on building a stronger non endemic presence and driving additional revenue for Tripadvisor across sectors including automotive, retail & entertainment.","duration":"Feb 2015 Aug 2019 4 years 7 months","duration_short":"4 years 7 months","end_date":"Aug 2019","start_date":"Feb 2015","subtitle":"Tripadvisor","title":"Head of West Coast Sales"},{"description":"","duration":"Mar 2008 Feb 2015 7 years","duration_short":"7 years","end_date":"Feb 2015","start_date":"Mar 2008","subtitle":"TripAdvisor","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/tripadvisor"},{"company":"Clearchannel Outdoor","company_id":"iheartmedia","location":"","positions":[{"description":"","duration":"Jun 2003 Mar 2008 4 years 10 months","duration_short":"4 years 10 months","end_date":"Mar 2008","start_date":"Jun 2003","subtitle":"Clearchannel Outdoor","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/iheartmedia"}]', '["Alexandra Petrus “Laura is personable, sharp, knowledgeable and will find solutions to just about any conundrum. She simplifies the difficult and streamlines conversations to what matters. Clearly, I’m a fan and would work with her anytime! ”","Tina Kim “I had the pleasure of working for Laura as one of her direct reports for the last 4 years at Tripadvisor. There are very few managers who stand out for me throughout my career and she is one of them. She has been an invaluable resource throughout my career and always ensured I was successful at TA. She is a great leader and mentor and her knowledge of the digital landscape really helped propel our team in meeting and exceeding sales goals. Overall, she is genuine, trustworthy, results-oriented, and would be a huge asset to an organization. ”"]'] User: ['Aaron Rector', '10+ years of content marketing, specializing in content strategy, branding, video, social & paid media.', 'Digital Marketing \| Recruitment Marketing \| Employer Branding \|', 'Walmart Global Tech', '[{"company":"Walmart Global Tech","company_id":"walmartglobaltech","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Dec 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Walmart Global Tech","title":"Recruitment Marketing Manager - Global Tech"}],"url":"https://www.linkedin.com/company/walmartglobaltech"},{"company":"The Standard Real Estate","company_id":"the-standard-real-estate","location":"Dallas, Texas","positions":[{"description":"-Voted as one of D Magazine’s Best Real Estate Agents by peers & clients in 2020.-Serve my clients to help them understand the Dallas area and find the best location for their needs.-Work with local businesses to connect with clients as well as for marketing purposes. -Voted as one of D Magazine’s Best Real Estate Agents by peers & clients in 2020.-Serve my clients to help them understand the Dallas area and find the best location for their needs.-Work with local businesses to connect with clients as well as for marketing purposes.","duration":"Aug 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Aug 2019","subtitle":"The Standard Real Estate","title":"Realtor"}],"url":"https://www.linkedin.com/company/the-standard-real-estate"},{"company":"Southlake Integrative Wellness Center","company_id":"southlake-integrative-wellness-center","location":"Southlake, Texas, United States","positions":[{"description":"-Manage HR & hiring needs: 5 hires since 2020 & lowered attrition of team.-Monitor employees schedules and facilitate yearly reviews for a team of 12. -Improve our employee benefits & perks through listening sessions with employees. -Set & achieved sales goals by creating sales campaigns.-Leverage Google digital ads for client attraction. -Lead quarterly company wide all hands meetings. -Develop a comprehensive digital marketing strategy.-Create consistent brand strategy across paid media, social, web and other channels.","duration":"Nov 2019 Dec 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2021","start_date":"Nov 2019","subtitle":"Southlake Integrative Wellness Center","title":"Operations & Marketing Manager"}],"url":"https://www.linkedin.com/company/southlake-integrative-wellness-center"},{"company":"BuzzShift","company_id":"buzzshift","location":"Dallas, Texas","positions":[{"description":"-Delivered the highest customer service, support and communication to our clients. -Led team projects to define client goals and create strategies, deliverables and timelines for each.-Used research data, identified channels, strategies and budget for optimized paid media strategy.-Led discussion around detailed strategy deck deliverables to client stakeholders.-Leveraged project management tools (Trello & Slack ) for tracking and information sharing. -Delivered the highest customer service, support and communication to our clients. -Led team projects to define client goals and create strategies, deliverables and timelines for each.-Used research data, identified channels, strategies and budget for optimized paid media strategy.-Led discussion around detailed strategy deck deliverables to client stakeholders.-Leveraged project management tools (Trello & Slack ) for tracking and information sharing.","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"BuzzShift","title":"Senior Digital Marketing Content Strategist"}],"url":"https://www.linkedin.com/company/buzzshift"},{"company":"Anaplan","company_id":"anaplan","location":"San Francisco, California","positions":[{"description":"As Sr member of the Talent Acquisition team, Aaron led the TA team in building a new employer brand and recruitment marketing strategy.-Led monthly coaching and mentoring sessions with early career team members. -Leveraged all marketing and content types available to attract talent to come work at Anaplan. -Served as project lead for career site redesign & new platform implementation. -Created a digital strategy across all platforms for growing candidate pipelines for recruiters. As Sr member of the Talent Acquisition team, Aaron led the TA team in building a new employer brand and recruitment marketing strategy.-Led monthly coaching and mentoring sessions with early career team members. -Leveraged all marketing and content types available to attract talent to come work at Anaplan. -Served as project lead for career site redesign & new platform implementation. -Created a digital strategy across all platforms for growing candidate pipelines for recruiters.","duration":"May 2017 Oct 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2018","start_date":"May 2017","subtitle":"Anaplan","title":"Global Head of Employer Branding & Recruitment Marketing"}],"url":"https://www.linkedin.com/company/anaplan"},{"company":"Proactive Talent Strategies, LLC","company_id":"proactive-talent","location":"Cedar Park, Texas","positions":[{"description":"• Develop marketing and communications strategies, including employee activation, digital and social media marketing programs and marketing campaigns, to drive employee engagement and employer branding• Conduct research, identify existing gaps and provide recommendations on employee engagement, employer brand and communications strategies for execution• Collaborate and advise key stakeholders and senior leadership on how to best utilize digital marketing communications and storytelling strategies to tell authentic culture and employee experience stories• Partner across the client organization to manage day-to-day planning and execution of marketing efforts to support brand and hiring initiatives","duration":"Oct 2016 Jul 2017 10 months","duration_short":"10 months","end_date":"Jul 2017","start_date":"Oct 2016","subtitle":"Proactive Talent Strategies, LLC","title":"Employer Brand Consultant"}],"url":"https://www.linkedin.com/company/proactive-talent"},{"company":"Cisco","company_id":"cisco","location":"","positions":[{"description":"As part of the Talent Brand team, Aaron worked on executing Cisco\'s recruitment marketing strategy. * Focusing on LinkedIn Content and Job Strategy. Including leading several successful lead capture campaigns. * New video campaign for Engineering Recruiting* Executed Recruitment marketing and Talent Brand Campaign for Global Virtual Sales team, including lead capture, video production, and more.* Project lead for Career site redesign project. A massive project to take Cisco.com/careers from a 4 year old site to a modern, responsive designed, content driven, intuitive site for candidates to quickly find information on culture, perks & benefits, and details of different job areas within Cisco.* Part of ATS implementation team to help transition to new Job platform. * Worked with key stakeholders to assess hiring need and create a strategy across digital platforms to utilize content and spend to drive the biggest impact on lead generation.","duration":"Sep 2015 Oct 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2016","start_date":"Sep 2015","subtitle":"Cisco","title":"Sr Talent/Employer Brand Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"SAP","company_id":"sap","location":null,"positions":[{"description":"Part of the Global Employment Branding Team at SAP to execute social media and web marketing strategies for employer brand and implementation of strategic recruiting campaignsCollaborate with functional sourcing and recruiting groups, as a technical search and recruitment marketing expert, on strategy and implementation for technical and sales pipeline generation efforts globallyProvide day-to-day team member oversight, inclusive of communicating overall team progressWork as part of Global Talent Acquisition Leadership to redefine the process and strategy for SAP Recruiting and technology systems","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"SAP","title":"Director of Social Recruiting"},{"description":"Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"SAP","title":"Content Producer for Recruiting Programs"}],"url":"https://www.linkedin.com/company/sap"},{"company":"SuccessFactors, an SAP Company","company_id":"sapsuccessfactors","location":"Austin, TX","positions":[{"description":"Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF","duration":"Mar 2012 Sep 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2013","start_date":"Mar 2012","subtitle":"SuccessFactors, an SAP Company","title":"Content Producer, Strategic Programs"}],"url":"https://www.linkedin.com/company/sapsuccessfactors"},{"company":"LIFE Outreach International","company_id":"life-outreach-international","location":"","positions":[{"description":"A Television production company that produces the daily program LIFE Today with James & Betty Robison.Use Final Cut Pro and After Effects to produce numerous videos every month to use as web content for social media.Directly assist in the strategy of our social media department.Work with constant hard deadlines and timetables. A Television production company that produces the daily program LIFE Today with James & Betty Robison.Use Final Cut Pro and After Effects to produce numerous videos every month to use as web content for social media.Directly assist in the strategy of our social media department.Work with constant hard deadlines and timetables.","duration":"Feb 2010 Aug 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2011","start_date":"Feb 2010","subtitle":"LIFE Outreach International","title":"Associate Producer Web Video/Social Media"}],"url":"https://www.linkedin.com/company/life-outreach-international"},{"company":"Aaron Rector","company_id":null,"location":"Texas","positions":[{"description":"","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"Aaron Rector","title":"Video Producer/Editor"}],"url":""},{"company":"TeachOverseas","company_id":null,"location":"","positions":[{"description":"A company that hires teachers from the United States to teach English all over the world.Designed, taught, and assessed original curriculum.Implemented advanced organizational and administrative skills. Developed greater ability for adaptability, flexibility, and understanding.Expanded worldview through teaching English to local businesses and high-school students. A company that hires teachers from the United States to teach English all over the world.Designed, taught, and assessed original curriculum.Implemented advanced organizational and administrative skills. Developed greater ability for adaptability, flexibility, and understanding.Expanded worldview through teaching English to local businesses and high-school students.","duration":"Jul 2008 Jul 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2009","start_date":"Jul 2008","subtitle":"TeachOverseas","title":"English Teacher"}],"url":""},{"company":"Ni Hao Are You","company_id":null,"location":"","positions":[{"description":"A cross-cultural exchange taking thirteen American college students to China for two months to document their experiences and interactions with a new culture.Organized, planned, and documented \\"excursions,\\" along with exec-producer. Trained and managed team of five videographers to shoot events along with myself.Captured footage and edited promo videos that aired on networks in China. A cross-cultural exchange taking thirteen American college students to China for two months to document their experiences and interactions with a new culture.Organized, planned, and documented \\"excursions,\\" along with exec-producer. Trained and managed team of five videographers to shoot events along with myself.Captured footage and edited promo videos that aired on networks in China.","duration":"Jan 2007 Aug 2007 8 months","duration_short":"8 months","end_date":"Aug 2007","start_date":"Jan 2007","subtitle":"Ni Hao Are You","title":"Videographer/Director"}],"url":""},{"company":"CineTel Films","company_id":null,"location":"","positions":[{"description":"An independent film company specializing in made for TV movies for stations such as The Sci-Fi Channel and Lifetime Television.Organized and scheduled daily meetings with directors and producers for our current projects.Read over scripts and did coverage to give heads of company detailed notes over projects.Contributed directly to script writing and revisions to films in progress. An independent film company specializing in made for TV movies for stations such as The Sci-Fi Channel and Lifetime Television.Organized and scheduled daily meetings with directors and producers for our current projects.Read over scripts and did coverage to give heads of company detailed notes over projects.Contributed directly to script writing and revisions to films in progress.","duration":"Jun 2005 Jan 2006 8 months","duration_short":"8 months","end_date":"Jan 2006","start_date":"Jun 2005","subtitle":"CineTel Films","title":"Assistant to the Head of Creative Development"}],"url":""}]', '["Karen Herman “I\'ve had the pleasure of working with Aaron for the past few years. He\'s very knowledgeable around social recruiting and talent acquisition at a strategic level. Aaron has implemented many new programs that have taken our recruiting strategy to another level, elevating our brand and proving the talent acquisition team with tools to help recruitment hire top talent. Aaron is true professional and team player. He\'s a great person to work with and highly talented and creative talent acquisition expert.”","Will Staney “When Aaron replied to my job posting for a content producer on Twitter by saying \\"Stop looking, I want the job,\\" I knew I had found the right guy to be on my team. While I originally hired Aaron for his skills as a video producer and graphic designer, Aaron quickly learned the in\'s and out\'s of social media, web marketing and employer branding. With his help, we were able to grow our Employer Brand social communities at SuccessFactors (SuccessFactors Careers) rapidly, and then over at SAP (Life at SAP). Aaron\'s leadership, creativity, and ability to work and learn quickly helped make my job easier. Aaron is a hard worker, passionate about what he does, executes on a mission and he is the type of person anyone would be lucky to have on their team.”"]']### Assistant: The agent's job is to provide consultation and strategic sales solutions, and today the user is reaching out to the agent because they need help in developing a content marketing strategy for their employer branding campaign.
### Human: Agent: ['Michael Kelly', 'The Hera is a game-changing aircraft to the drone industry. Able to lift 4 payloads at the same time, with a max capacity of 33lbs.', 'Strategic Account Director - Contract Rep', 'Real Time Robotics', '[{"company":"Real Time Robotics","company_id":null,"location":"","positions":[{"description":"","duration":"May 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"May 2022","subtitle":"Real Time Robotics","title":"Strategic Account Director"}],"url":""},{"company":"TerraView","company_id":"terraview360","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2019","subtitle":"TerraView","title":"Vice President, Global Sales"}],"url":"https://www.linkedin.com/company/terraview360"},{"company":"Alium Batteries","company_id":"alium-batteries","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"2016 2018 2 years","duration_short":"2 years","end_date":"2018","start_date":"2016","subtitle":"Alium Batteries","title":"Director, Global Accounts"}],"url":"https://www.linkedin.com/company/alium-batteries"},{"company":"Digi International - Wireless Design Services","company_id":"digi-international","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Digi International - Wireless Design Services","title":"Eastern Region Account Executive"}],"url":"https://www.linkedin.com/company/digi-international"},{"company":"OnCore Manufacturing Services, LLC","company_id":"oncore-manufacturing-services-llc","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"OnCore Manufacturing Services, LLC","title":"Director Of Business Development"}],"url":"https://www.linkedin.com/company/oncore-manufacturing-services-llc"},{"company":"Eastek International","company_id":"eastek-international","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"2007 2013 6 years","duration_short":"6 years","end_date":"2013","start_date":"2007","subtitle":"Eastek International","title":"Director, International Business Development"}],"url":"https://www.linkedin.com/company/eastek-international"},{"company":"LaCosta Architectural Imports","company_id":null,"location":"International Market Square, Minneapolis","positions":[{"description":"Provider of exquisite high-end custom doors for residential and commercial applications. Provider of exquisite high-end custom doors for residential and commercial applications.","duration":"May 2004 Sep 2007 3 years 5 months","duration_short":"3 years 5 months","end_date":"Sep 2007","start_date":"May 2004","subtitle":"LaCosta Architectural Imports","title":"Founder/Owner"}],"url":""},{"company":"Pemstar (previously Turtle Mountain Corp)","company_id":"pemstar","location":"Minneapolis, MN","positions":[{"description":"","duration":"Jul 1992 May 2004 11 years 11 months","duration_short":"11 years 11 months","end_date":"May 2004","start_date":"Jul 1992","subtitle":"Pemstar (previously Turtle Mountain Corp)","title":"Director Business Development, Midwest"}],"url":"https://www.linkedin.com/company/pemstar"}]', '["Kyle Sporre “I worked directly with Michael at Digi Wireless Design Services. MIchael is an excellent sales person who knows how to sell value and build relationships with customers. He is enjoyable to work with and I would highly recommend him for any sales position.”","Dustin Morris “Michael was instrumental in bringing in a very large medical project. He\'s fast paced, straight to the point and has a genuine personality. He worked with the engineering teams closely to help build RF technical expertise and was a pleasure to work with. He will be a valuable asset to any employer wishing to increase sales, build new business relationships and foster those relationships.”"]'] User: ['Graham Rhodes', 'My job consists of managing flight crews preforming film and LiDAR operations. I also fly survey missions when necessary.', 'First Officer at Republic Airline', 'Republic Airline', '[{"company":"Republic Airline","company_id":"republic-airways","industry":"Airlines and Aviation","location":"","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Republic Airline","title":"First Officer"}],"url":"https://www.linkedin.com/company/republic-airways"},{"company":"Aerial Imaging","company_id":null,"location":"South Bend, Indiana Area","positions":[{"description":"Manage flight crews performing survey collection. Manage flight crews performing survey collection.","duration":"Nov 2007 Jun 2018 10 years 8 months","duration_short":"10 years 8 months","end_date":"Jun 2018","start_date":"Nov 2007","subtitle":"Aerial Imaging","title":"Photogrammetry Flight Director"}],"url":""}]', '["Ryan DeLine “Graham is a pivotal member of our team as a flight director. His ability to effectively manage crews throughout the country plays a major role in the company\'s service delivery. He is a stand up team member who takes the lead from start to finish. Whether that is individual direction to new recruits or staying late to troubleshoot technical issues, Graham is a solid problem solver and team leader. ”","Leilani Hittle “I have worked with Graham for 3 years now and find Graham to be very detail oriented and a very good team leader for his crews. I see his crews give him the respect he so deserves because he shows them the respect as well. A great communicator and responsible, respectful employee.”"]']### Assistant: The agent's job is to sell strategic drone solutions to aviation professionals in order to increase sales, and today the agent is reaching out to the user because they need to discuss the potential of utilizing the Hera aircraft for film and LiDAR operations.
### Human: Agent: ['Sarah Ko', 'Strategic merchant experienced in large volume omni-channel retail and e-commerce marketplace with in-depth knowledge of order management, assortment/range planning, OTB, dropship, trends, top-line negotiation, and vendor management. Categories: footwear (seasonal + athletic), apparel (fashion + athletic), intimates, kids Key Skills: - SQL - Trend forecast - Market research - Business analysis - Promos/campaigns - Product development - Supply chain logistics - Retail/merchandise math - Assortment development - Competitive market analysis', 'Associate Buyer \| Amazon Fashion', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet Publishing","location":null,"positions":[{"description":"FootwearApparelKidsLuggage","duration":"Aug 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Amazon","title":"Associate Vendor Manager (Buyer), Amazon Fashion"},{"description":"Athletic footwearHardlines sports apparel","duration":"Aug 2020 Aug 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2021","start_date":"Aug 2020","subtitle":"Amazon","title":"Account Manager, Amazon Fashion"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"DSW Designer Shoe Warehouse","company_id":"dswinc","location":null,"positions":[{"description":"Women’s seasonal (boots)","duration":"Mar 2019 Aug 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2020","start_date":"Mar 2019","subtitle":"DSW Designer Shoe Warehouse","title":"Assistant Buyer"},{"description":"Women’s seasonal (boots)","duration":"Aug 2018 Mar 2019 8 months","duration_short":"8 months","end_date":"Mar 2019","start_date":"Aug 2018","subtitle":"DSW Designer Shoe Warehouse","title":"Merchandising Assistant"}],"url":"https://www.linkedin.com/company/dswinc"},{"company":"Louis Vuitton","company_id":"louis-vuitton","location":"","positions":[{"description":"• Advised clients on style by building conversations through strong product knowledge; as a result, cross sold above 10% of sales goal across categories• Supported Visual Manager in optimizing displays according to campaign guidelines • Advised clients on style by building conversations through strong product knowledge; as a result, cross sold above 10% of sales goal across categories• Supported Visual Manager in optimizing displays according to campaign guidelines","duration":"Aug 2018 Jan 2019 6 months","duration_short":"6 months","end_date":"Jan 2019","start_date":"Aug 2018","subtitle":"Louis Vuitton","title":"Client Advisor"}],"url":"https://www.linkedin.com/company/louis-vuitton"},{"company":"London College of Fashion, University of the Arts London","company_id":"london-college-of-fashion","location":"London, United Kingdom","positions":[{"description":"Field projects focused on buying and merchandising, forecast/merch planning, supply chain management, and fashion marketing. Projects/research:1. Developed womenswear jersey high street label focused on sustainable fabric and supply chain2. Debenhams market research - developed a smart casual collection to fill market gap3. Integrated project - role of high street retailer negotiated cost/fabric/logistics with 3PL supplier Field projects focused on buying and merchandising, forecast/merch planning, supply chain management, and fashion marketing. Projects/research:1. Developed womenswear jersey high street label focused on sustainable fabric and supply chain2. Debenhams market research - developed a smart casual collection to fill market gap3. Integrated project - role of high street retailer negotiated cost/fabric/logistics with 3PL supplier","duration":"Jan 2018 Jun 2018 6 months","duration_short":"6 months","end_date":"Jun 2018","start_date":"Jan 2018","subtitle":"London College of Fashion, University of the Arts London","title":"PGCert - Fashion Buying and Merchandising"}],"url":"https://www.linkedin.com/company/london-college-of-fashion"},{"company":"The Sullivan Company","company_id":"the-sullivan-company","location":"","positions":[{"description":"• Collaborated with Creative and Production teams to develop client branding• Managed buying ad promotional products and client services by working close with vendors and clients; doubled YTD sales• Managed and processed uniform program by monitoring online orders• Negotiated lead time, production, and cost with vendors • Collaborated with Creative and Production teams to develop client branding• Managed buying ad promotional products and client services by working close with vendors and clients; doubled YTD sales• Managed and processed uniform program by monitoring online orders• Negotiated lead time, production, and cost with vendors","duration":"Jan 2017 Jan 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2018","start_date":"Jan 2017","subtitle":"The Sullivan Company","title":"Buyer, Ad Promotional Products"}],"url":"https://www.linkedin.com/company/the-sullivan-company"},{"company":"Pandora","company_id":"pandora-a-s","location":null,"positions":[{"description":"• Maintained KPIs/conversion/units per transaction/ASP for store reporting• Trained and mentored new associates on product and how to maximize sales cross categories","duration":"Dec 2016 May 2017 6 months","duration_short":"6 months","end_date":"May 2017","start_date":"Dec 2016","subtitle":"Pandora","title":"Customer Sales Lead"},{"description":"• Assisted visual merchandiser transition seasonal campaigns• Conceptualized displays up to company standards by rearranging 60% of floor plan and selecting pieces to display together the most appealing way","duration":"Jun 2016 May 2017 1 year","duration_short":"1 year","end_date":"May 2017","start_date":"Jun 2016","subtitle":"Pandora","title":"Assistant Visual Specialist"},{"description":"• Achieved 150% of personal sales goal by up-selling items during transactions in a high volume boutique","duration":"Jul 2014 May 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 2017","start_date":"Jul 2014","subtitle":"Pandora","title":"Sales Designer"}],"url":"https://www.linkedin.com/company/pandora-a-s"},{"company":"Lambdanets, Inc.","company_id":null,"location":"Columbus, Ohio Area","positions":[{"description":"• Researched 3D printing market (rapid prototyping and 2D to 3D model translation), met with potential suppliers, and networked with people within 3D printing industry to gain insights to the competitive market• Created a business plan for rapid prototyping and 2D to 3D model translations to develop new 3D printing department • Researched 3D printing market (rapid prototyping and 2D to 3D model translation), met with potential suppliers, and networked with people within 3D printing industry to gain insights to the competitive market• Created a business plan for rapid prototyping and 2D to 3D model translations to develop new 3D printing department","duration":"Jul 2014 Aug 2014 2 months","duration_short":"2 months","end_date":"Aug 2014","start_date":"Jul 2014","subtitle":"Lambdanets, Inc.","title":"Business Development Manager"}],"url":""},{"company":"Ameson Education and Cultural Exchange Foundation","company_id":"ameson-foundation","location":"Washington D.C. Metro Area","positions":[{"description":"Focused on two major projects: The China Tour and Ameson Year in China (AYC)China Tour• Designed promotional banner using Adobe Photoshop and InDesign to promote event• Supported events organized by the Ameson Foundation by attending panel discussionsAYC• Finalized AYC press conference event by identifying media for press release Focused on two major projects: The China Tour and Ameson Year in China (AYC)China Tour• Designed promotional banner using Adobe Photoshop and InDesign to promote event• Supported events organized by the Ameson Foundation by attending panel discussionsAYC• Finalized AYC press conference event by identifying media for press release","duration":"Jun 2013 Jul 2013 2 months","duration_short":"2 months","end_date":"Jul 2013","start_date":"Jun 2013","subtitle":"Ameson Education and Cultural Exchange Foundation","title":"Media Public Relations Specialist"}],"url":"https://www.linkedin.com/company/ameson-foundation"}]', '["Samantha Skurka “I\'ve had the opportunity to work with Sarah while I was an Account Executive at Cole Haan, and Sarah was Assistant Buyer for DSW Seasonal Boots. Sarah has an impeccable work ethic ensuring business partnership growth and consistency, all while collaborating on merchandise assortment and immediate business opportunities. She is able to handle many different challenges and obstacles while maintaining a collaborative partnership between vendor and brand. Sarah is very reliable with wonderful work ethic sensibilities. She would be a prominent addition to any team! ”","Angela Green “I had the pleasure of working with Sarah on the Women’s Seasonal Boot team at DSW. Sarah had excellent follow up and follow through skills. She collaborated with the Allocation team to ensure merchandise receipts were timely and in the right quantity. She asked questions to ensure understanding and took initiative to learn about the Allocation process. Sarah is a dependable partner and would be a great addition to any team!”"]'] User: ['Nancy Brown', "My goal is to improve the life of everyone that I meet!Specialties: Nutritional productsAnti-agingNatural-based cosmeticsPersonal careCinch Inch and Weight LossChildren's nutrition and baby productsGet Clean nontoxic household cleanersHome Based Business", 'Owner, Shaklee', 'Shaklee', '[{"company":"Shaklee","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 1980 - Present 41 years","duration_short":"41 years","end_date":"Present","start_date":"Nov 1980","subtitle":"Shaklee","title":"Business Owner"}],"url":""},{"company":"West Orange Chamber","company_id":null,"location":"","positions":[{"description":"","duration":"1980 2010 30 years","duration_short":"30 years","end_date":"2010","start_date":"1980","subtitle":"West Orange Chamber","title":"President Shaklee"}],"url":""}]', '["Linda Osterberg “I\'ve purchased quite a few products and have been amazed at the quality and value of them. Whether you are looking to improve your air quality, clean with green products, lose weight, or get nutritional supplements to improve your heath - NANCY IS YOUR GO TO GAL! She is a walking book of knowledge and has become a great friend over the years as well. Keep up the good work Nancy - we love you!”","Michael Brand “Nancy is an excellent representative of Shaklee products. She gives personal attention to all of her clients and recommends the best items to fit their needs. I have been dealing with Nancy since 2004 and she is always a pleasure to work with!”"]']### Assistant: The agent's job is to promote and sell nutritional products and personal care items, and today, the agent is reaching out to the user because they need to discuss potential business opportunities and collaboration in the health and wellness industry.
### Human: Agent: ['Charles Feller', 'Extensive experience with company infrastructures and security best practices that embrace the development, adoption and implementation of a security technology platform. Focusing on current and future security initiatives for short and long term strategic planning. Leverage existing and emerging security platforms to maximize customer budgets and focus on implementation, functionality and protection of the customers data both on premises and in the cloud.', 'Senior System Engineer at Code 42', 'Code42', '[{"company":"Code42","company_id":"code-42-software-inc","industry":"Computer & Network Security","location":"Minneapolis, MN","positions":[{"description":"","duration":"Nov 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Code42","title":"Senior System Engineer"}],"url":"https://www.linkedin.com/company/code-42-software-inc"},{"company":"Varonis","company_id":"varonis","location":"WPA and WV Region","positions":[{"description":"","duration":"Nov 2018 Nov 2021 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2021","start_date":"Nov 2018","subtitle":"Varonis","title":"Security Solution Engineer"}],"url":"https://www.linkedin.com/company/varonis"},{"company":"Apogee IT Services","company_id":"apogeeitservices","location":"Greater Pittsburgh Area","positions":[{"description":"Create short and long term strategic life-cycle plans for existing customer base. Develop creative solutions balancing existing and emerging technologies to advance business goals while addressing budgetary and end users needs. Create short and long term strategic life-cycle plans for existing customer base. Develop creative solutions balancing existing and emerging technologies to advance business goals while addressing budgetary and end users needs.","duration":"Jan 2017 Nov 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Nov 2018","start_date":"Jan 2017","subtitle":"Apogee IT Services","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/apogeeitservices"},{"company":"Allscripts","company_id":"allscripts","location":"Pittsburgh PA","positions":[{"description":"1. Handling network and data service requests related to new installations, changes, break/fix and troubleshooting.2. VMWare – practical implementation experience of virtual solutions.3. IT Support - plan and execute changes, installations, and provide support of networked computers and equipment including desktops, laptops, and servers.4. Microsoft (MS) Windows administration duties, including server operating system (OS) installation & upgrades, patch maintenance, file systems maintenance, hardware diagnostics, Windows image development and maintenance.5. Security - support networked desktop security protocols and technologies such as intrusion detection and virus detection software.6. Network Administration - Admin, support and implementation of server hardware and software technologies including: stand alone and virtual servers; RAID; SCSI technologies; Server virtualization; tape backup/disaster recovery systems; external data storage arrays; fault tolerance; networking and communications; and performance optimization; network-level antivirus ;backup library software; intrusion detection technologies, etc.7. Responsible for understanding the relevant aspects of the Quality Management System and Customer Satisfaction Responsibilities relative to this job position. Responsible for performing these responsibilities fully without any exception or deviation.8. Perform other duties as assigned.","duration":"Nov 2015 Jan 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2017","start_date":"Nov 2015","subtitle":"Allscripts","title":"MS Systems Engineer"}],"url":"https://www.linkedin.com/company/allscripts"},{"company":"Pittsburgh Technical Institute","company_id":"pittsburgh-technical-college","location":"Oakdale, PA","positions":[{"description":"Responsibilities include working in conjunction with faculty, Student Success Coordinators (SSC), Center for Teaching and Learning (CTL), Information Technology Department, Graduate Services Department (GSD), Scheduling Coordinator, and other PTI associates to accomplish the following goals:\uf0d8 Hire, evaluate, and develop faculty and staff\uf0d8 Determine faculty teaching and lab instructor assignments\uf0d8 Ensure curriculum quality and consistent delivery\uf0d8 Determine, assign, and monitor curriculum revisions/rewrites\uf0d8 Determine faculty/staff training needed\uf0d8 Resolve any student/parent problems not solved by the SSCs\uf0d8 Resolve all technology issues for faculty, staff, and students\uf0d8 Coordinate Industry Led Projects with faculty team\uf0d8 Assist Graduate Services Department in efforts to prepare and place students\uf0d8 Support faculty mentors working through CTL\uf0d8 Plan and maintain annual Faculty and Departmental Budgets\uf0d8 Participate in planning and running advisory board meetings\uf0d8 Determine transfer credits for potential incoming transfer students\uf0d8 Maintain an environment conducive to student, faculty, and staff success","duration":"Jul 2011 Jul 2015 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2015","start_date":"Jul 2011","subtitle":"Pittsburgh Technical Institute","title":"Academic Chair School of Information Technology"}],"url":"https://www.linkedin.com/company/pittsburgh-technical-college"}]', '["Albert M. “Charles is an amazing talent with an “everyman” persona. If you need someone to parachute in and execute your project, he’s the right person. From my experience, Charles Feller is hard working, thorough and focused on what is needed to bring the most business value. His knowledge of technology is rivaled only by the number of solutions he can strategize on that given technology. I am especially impressed with his work on projects which need high technical skill, quick thinking and stakeholder management. He also excels where a team isn’t immediately available and he has to go it alone. No matter the task, you can bet that Chas will get the job done. I am happy to endorse someone of his business accumen. ”"]'] User: ['Evan von Kugelgen', '15+ years experience in training, application development, and project management in the Speech/IVR industry.Specialties: Project Management, Account Management, Technical Training, Interactive Voice Response, Contact Center', 'Customer Solution Assurance Manager at Cisco', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Computer Networking","location":"San Jose","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Cisco","title":"Customer Solution Assurance Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"BroadSoft","company_id":"broadsoft","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2015 Mar 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2018","start_date":"Mar 2015","subtitle":"BroadSoft","title":"Senior Customer Success Manager"}],"url":"https://www.linkedin.com/company/broadsoft"},{"company":"8x8, Inc.","company_id":"8x8","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2014 Mar 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2015","start_date":"Mar 2014","subtitle":"8x8, Inc.","title":"Senior Deployment Manager"}],"url":"https://www.linkedin.com/company/8x8"},{"company":"Transera","company_id":"broadsoft","location":"","positions":[{"description":"• Project management responsibilities for customer deployments, including definition and documentation of project scope and schedule.• Coordination of professional services and engineering resources to provide custom applications.• Responsible for hands-on setup and testing of customer applications, including provisioning of telephony routing elements, such as entry points, queues, control scripts, and agent teams.• Met regularly with the customer team to design and update their system configuration to meet evolving business requirements.","duration":"Jan 2010 Mar 2014 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2014","start_date":"Jan 2010","subtitle":"Transera","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/broadsoft"},{"company":"TuVox","company_id":"tuvox","location":null,"positions":[{"description":"• Responsible for delivery of VoiceXML-based speech applications.• Managed multiple projects at the same time focusing on adherence to budget and schedule.• Coordinated tasks of project team members in highly-dynamic matrix organization.• Worked with customers and technology partners to control and document requirements and scope.","duration":"2007 Jun 2009 2 years","duration_short":"2 years","end_date":"Jun 2009","start_date":"2007","subtitle":"TuVox","title":"Project Manager"},{"description":"• Created course materials geared toward speech application developers and administrators.• Delivered training to customers and partners, as well as newly-hired employees.• Course taught onsite and via webinar.","duration":"Oct 2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"Oct 2004","subtitle":"TuVox","title":"Training Manager"}],"url":"https://www.linkedin.com/company/tuvox"},{"company":"Edify/S1","company_id":"edify","location":null,"positions":[{"description":"• Supervised staff of eight instructors and curriculum developers, plus contractors as needed.• Oversaw training center locations in Santa Clara, Dallas, Boston, Edinburgh, and Dublin.• Responsible for departmental budget and billing procedures.• Coordinated and contributed to courses supporting the Edify Electronic Workforce, Electronic Banking System, Employee Service System, and Edify multi-channel Contact Center products. • Planned and created training materials for TuVox product suite, with a focus on speech application developers and operations staff.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Edify/S1","title":"Education Services Manager"},{"description":"• Taught courses at corporate training centers and customer sites in the U.S., Europe, the U.K., Australia, New Zealand, and Asia.• Courses included IVR, Web, Banking, and Speech Recognition products.• Received consistently-high ratings in quality and value of instructor/courses.","duration":"Jun 1995 Oct 2000 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2000","start_date":"Jun 1995","subtitle":"Edify Corp.","title":"Training"}],"url":"https://www.linkedin.com/company/edify"}]', '["“As and technical trainer, Evan always had an excellent command of the material and a great rapore with students. As a manager, he is respected and well liked by his team. I would very much like to work with Evan again.”","“I consider myself very fortunate to have had the chance to work with Evan for over 4 years. When I first joined TuVox, Evan was the training manager with responsibility for direct and channel training design and delivery. His innate need to master the subject matter drove him to develop deep expertise in the process of designing and engineering speech applications using Tuvox\'s tools. His level of expertise was such that when an experience hand was needed, he was often assigned to a development role taking direct responsibility for customer project delivery. He was exceptional skilled at maintaining the appropriate balance between his roles and had an infectious commitment to customer and team success. During a later reorganization, I had the opportunity to add Evan directly to my team. Given all I had observed, his customer focus, technical expertise, priority management skills, I didn\'t hesitate. Our subsequent collaboration on a number of complex, challenging customer projects has been a very rewarding experience. Evan not only brings subject matter virtuosity to the team but he is also a well rounded experienced professional. His judgment and decision making is very sound. His business sense and domain expertise are exceptionally solid. His manner is collaborative but authoritative when required and his style is very team focused. He is especially good at assessing how to get the best from often very diverse team members. He has always built very positive relationships with our customers and has engendered nothing but good will, even under challenging project circumstances. Customers recognize his exceptional commitment to their success and they trust his ability to deliver. I very much hope that I will have the opportunity to work with Evan in the future. He adds strength and passion to any team that he joins.”"]']### Assistant: The agent's job is to provide technical expertise and solutions to maximize customer budgets and ensure data security, while the user is reaching out to the agent because they need assistance with project management and training in the Speech/IVR industry.
### Human: Agent: ['Ron Dunworth', "Effective July 15th, 2019, I am retiring from and am no longer an employee of ADVODA LLC. I still remain a minority partner in the company. Decisions like this are not reached without a lot of soul searching. Knowing that the company is in good hands, made my decision a lot easier. Thanks to all of you who I have had the opportunity and honor to work with all these years. It has been a great trip. I plan to do some E-rate consulting for a few more years, just to keep my hand in the game and for a client base that needs the help. I believe I fully understand the program from the Government side as well as the product and technology options available to efficiently support it. Effective April 8th, 2017, the ownership position at ADVODA has changed. We have added a third partner, Mr. Rick Corbett, who joins ADVODA and Hilary Fox, as a senior partner/owner. I will continue in a diminished ownership position focused on sales and selling. I have worked on this change for a number of years, in order to insure that the methodologies and philosophies that made ADVODA great will stay in place. And also to let me focus on what I want to do on behalf of the company. That's to sell.2017 With over forty years in technology, running the gambit from early computers and software, to cloud based services and high capacity networking, I have learned one thing: The more I learn the more I realize how much more I don't know. My hope is that I retire before I realize I don't know enough to compete!!2016Running a corporation means that you are working for the toughest boss ever, yourself and your employees. Yourself, because of the effort and focus required to be successful and your employees, because of the faith they put in you not to screw up and cost them their jobs .", 'Co Founder and Vice President, ADVODA', 'Innovate Technology', '[{"company":"Innovate Technology","company_id":null,"location":"Windsor, Colorado","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Innovate Technology","title":"Founder"}],"url":""},{"company":"ADVODA","company_id":"advoda","location":null,"positions":[{"description":"","duration":"2002 - Present 19 years","duration_short":"19 years","end_date":"Present","start_date":"2002","subtitle":"ADVODA","title":"worker"},{"description":"","duration":"Apr 2017 Jul 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2019","start_date":"Apr 2017","subtitle":"ADVODA","title":"Vice President"},{"description":"Head of the company responsible for the overall direction, stratagy and fiscal health of the company. Work with the management team in establishing budgets and quotas and product/technology direction.","duration":"Mar 2002 Apr 2017 15 years 2 months","duration_short":"15 years 2 months","end_date":"Apr 2017","start_date":"Mar 2002","subtitle":"ADVODA Communications","title":"Chairman & CEO"}],"url":"https://www.linkedin.com/company/advoda"},{"company":"PentaStar Communications","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Mar 2002 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2002","start_date":"Jan 2000","subtitle":"PentaStar Communications","title":"Senior Account Executive"}],"url":""}]', '["Jeremy Kerth “Ron\'s a class act, and so is Advoda, which he founded. While others in the industry play the me-too game, Ron set-out with a vision to provide real back office support for his agents and customers, while being a trailblazer with respect to VoIP and cloud services. Ron\'s team remains relevant in traditional telecom services, but always looking to the future to see what tomorrow brings, so his team and his agents can be on the ready for change. If you are looking for a master agency with principles, processes, real support and a vision, Advoda\'s one of the best!”","Carrie Olejnik “Ron Dunworth combines competence and commitment at the highest level. His keen knowledge of business and his technical knowledge coupled with his strong ability to develop long-term partnerships is second to none. Ron\'s reputation as a leader in the Telecommunications is what brought us to Advoda day one and his dedication to the success of his partners is what keeps us year after year.\\""]'] User: ['Joseph Sharman', 'SENIOR SYSTEMS ADMINISTRATOR AND IT MANAGERCustomer-focused IT professional with deep technical and management experience primarily in higher education and small business; areas of expertise include:□ Office 365 Cloud Administration□ Windows Systems Administration□ Project Management□ Email and Messaging Systems□ Identity Management□ Help Desk Management□ Events Management□ Customer Relations□ Backup Administration□ Communications', 'IT Administrator and Manager', 'Holy Theophany Orthodox Church', '[{"company":"Holy Theophany Orthodox Church","company_id":null,"location":"Colorado Springs, Colorado, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Holy Theophany Orthodox Church","title":"Assistant Priest"}],"url":""},{"company":"Deeply Digital, LLC","company_id":null,"location":"Montrose, Colorado","positions":[{"description":"","duration":"Jun 2019 Aug 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2020","start_date":"Jun 2019","subtitle":"Deeply Digital, LLC","title":"Director of Operations"}],"url":""},{"company":"St. Tikhon\'s Orthodox Theological Seminary","company_id":null,"location":"South Canaan, Pennsylvania","positions":[{"description":"","duration":"Aug 2016 May 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2019","start_date":"Aug 2016","subtitle":"St. Tikhon\'s Orthodox Theological Seminary","title":"Full-Time Student"}],"url":""},{"company":"Colorado College","company_id":"colorado-college","location":null,"positions":[{"description":"","duration":"Feb 2014 Aug 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2016","start_date":"Feb 2014","subtitle":"Colorado College","title":"Director of Frontline Services"},{"description":"","duration":"Sep 2007 Feb 2014 6 years 6 months","duration_short":"6 years 6 months","end_date":"Feb 2014","start_date":"Sep 2007","subtitle":"Colorado College","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/colorado-college"},{"company":"Kenya Methodist University","company_id":"kenya-methodist-university","location":"","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Kenya Methodist University","title":"IT Administrator and Trainer"}],"url":"https://www.linkedin.com/company/kenya-methodist-university"},{"company":"Colorado College","company_id":"colorado-college","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2004 4 years 7 months","duration_short":"4 years 7 months","end_date":"Sep 2004","start_date":"Mar 2000","subtitle":"Colorado College","title":"Help Desk Manager"}],"url":"https://www.linkedin.com/company/colorado-college"}]', '["Christin D. “I have not known a more reliable, helpful person in the position of Systems Administrator than Joseph. He will answer any question, or at least point you in the right direction. I\'m amazed at his thorough responses and quick communication on everything. I would not hesitate to recommend Joseph for any position or responsibility.”","Chad Schonewill “Joseph is an exceptional colleague with whom I\'ve worked in various capacities for almost a decade. He is hard working, highly knowledgeable, communicative, proactive, engaged and active in the community above and beyond his job description, and more. He is a rare person who I hope to work with far into the future. I give him the highest recommendation possible - wherever he works, that place is lucky to have him.”"]']### Assistant: The agent's job is to provide consulting services for E-rate, and today the user is reaching out to the agent because they need assistance in implementing Office 365 cloud administration in their small business.
### Human: Agent: ['Charles Anello', 'MARQUIS is a full service design and decor company specializing in the areas of decorative painting, interior design and custom refinishing. Our foundation is based on stellar customer service and quality workmanship. With MARQUIS, you can expect to work with top professionals, who possess the education and experience NEEDED to get you the results YOU WANT!', 'Owner / Marquis Painting LLC', 'Marquis Painting LLC', '[{"company":"Marquis Painting LLC","company_id":null,"location":"Trumbull, CT","positions":[{"description":"MARQUIS is a full service design and decor company specializing in the areas of decorative painting, interior design and custom refinishing. Our foundation is based on stellar customer service and quality workmanship.With MARQUIS, you can expect to work with top professionals, who possess the education and experience NEEDED to get you the results YOU WANT! MARQUIS is a full service design and decor company specializing in the areas of decorative painting, interior design and custom refinishing. Our foundation is based on stellar customer service and quality workmanship.With MARQUIS, you can expect to work with top professionals, who possess the education and experience NEEDED to get you the results YOU WANT!","duration":"Feb 1997 - Present 24 years 11 months","duration_short":"24 years 11 months","end_date":"Present","start_date":"Feb 1997","subtitle":"Marquis Painting LLC","title":"Managing Partner"}],"url":""}]', '["Peter Sciarretta “Marquis Painting has worked from Hemingway, Builder of Fine Homes, successfully for years. Marquis is a quality firm and completes project on-time and on budget. ”","Mimi Fong “I have worked with Marquis Painting on many of my projects, both large and small. Charlie and his crew are always very professional and curteous, especially to my clients. Their quality of work is always superior and on schedule. And they really take care of the job site, both during and after. I highly recommend them to anyone who wants high quality work and a contractor who takes care of clients\' property. ”"]'] User: ['Maurice Levitch', 'I am an Architect and Builder and have practiced design/build for over 30 years. It is through understanding existing structures, the needs of my clients, and the importance of good design, that I am able to design and build beautiful, sustainable, well-built, and appropriate projects and have fun doing it. Specialties: Architecture, Design/Build, planning, remodeling of residential and light commercial spaces, new construction, green building, green point rating', 'President at Levitch Associates, Inc. Architects/Builders', 'Levitch Associates, Inc.', '[{"company":"Levitch Associates, Inc.","company_id":null,"location":"","positions":[{"description":"Principal Architect and Builder Principal Architect and Builder","duration":"1984 - Present 38 years","duration_short":"38 years","end_date":"Present","start_date":"1984","subtitle":"Levitch Associates, Inc.","title":"President"}],"url":""}]', '["Alicia Abramson “I enjoyed working with Maurice on our kitchen, bedroom and bath remodel. He brought several creative solutions to our project that resulted in a much nicer space than we envisioned at the outset. Maurice\'s work is of high quality and he excels in adding those small details that make a space architecturally interesting, functional and welcoming.”","Gregoire Jacquet “It is always a pleasure to work with Maurice, unlike other architect builder, is always ready to please you, he really listen to your needs and exceed them. Maurice can achieve things other can\'t on all level, he\'s a very resourceful professional.”"]']### Assistant: The agent's job is to provide design and decor services, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a residential remodeling project.
### Human: Agent: ['Abby Wisbach', 'I find great people, explore their passions, and open their eyes to a new career opportunity. I’m energized to find and bring diverse talent into this company which makes Thrive a genuine, trusting, and vibrant place to work!', 'Building Revenue & Growth teams at Thrive', 'Thrive', '[{"company":"Thrive","company_id":"thrive-global","industry":"Wellness and Fitness Services","location":"Boston, Massachusetts, United States","positions":[{"description":"Thrive is the leading behavior change technology company helping individuals and companies reach peak performance, ultimately ending the stress and burnout epidemic. We’re leading the global conversation about well-being and performance and creating tools and programs that help people go from knowing what to do to actually doing it. Thrive is the leading behavior change technology company helping individuals and companies reach peak performance, ultimately ending the stress and burnout epidemic. We’re leading the global conversation about well-being and performance and creating tools and programs that help people go from knowing what to do to actually doing it.","duration":"Nov 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Thrive","title":"Principal Recruiter, GTM"}],"url":"https://www.linkedin.com/company/thrive-global"},{"company":"Forrester","company_id":"forrester-research","location":null,"positions":[{"description":"","duration":"Jul 2017 Nov 2021 4 years 5 months","duration_short":"4 years 5 months","end_date":"Nov 2021","start_date":"Jul 2017","subtitle":"Forrester","title":"Senior Recruiter"},{"description":"","duration":"Jun 2015 Jun 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2017","start_date":"Jun 2015","subtitle":"Forrester","title":"Recruiter"},{"description":"","duration":"May 2013 Jun 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2015","start_date":"May 2013","subtitle":"Forrester Research","title":"Associate Recruiter"}],"url":"https://www.linkedin.com/company/forrester-research"},{"company":"Robert Half International","company_id":"robert-half-international","location":"Boston, MA","positions":[{"description":"• Engaged in full-cycle recruiting, sourced resumes, cold called for job leads, conducted 20+ interviews a week and professional reference checks to ensure top talent• Scheduled and coordinated interviews with hiring mangers and Human Resources while maintaining an effective communication and follow-up process • Developed my own client base by meeting with key hiring managers and senior level executives • Served as subject matter expert and consultant by providing insight on market trends and recruitment processes• Successfully negotiated contracts with clients, including bill rates and conversion fees • Generated over $100,000 in revenue and ranked in the Top 100 producer’s in Northeast Region","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"Robert Half International","title":"Recruiter"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Her Campus","company_id":"her-campus","location":"","positions":[{"description":"As President/Editor-In-Chief of the Stetson University branch I informed Stetson University with Breaking News, Photo Blogs, Campus Celebrities, Events, Polls, and Campus Cuties! • Implemented publicity and marketing strategies • Established and managed a team of 15 with an average 1,500 views per week• Achieved our goal of making Top 10 Universities with the highest page traffic within our first 2 months• Conducted weekly meetings and implemented ideas from staff• Corresponded and sent weekly reports of marketing strategies to Her Campus Headquarters in Boston• Monitored the work of Editorial/Business Board members to ensure progress of meeting goals is achieved","duration":"Jan 2012 May 2012 5 months","duration_short":"5 months","end_date":"May 2012","start_date":"Jan 2012","subtitle":"Her Campus","title":"President/Editor-In-Chief @ Stetson University"}],"url":"https://www.linkedin.com/company/her-campus"}]', '["Claire Kennedy “Abigail was an incredible partner when I was hiring an intern for Fall 2021. We had extensive conversations about what I was looking for, she would validate concerns and emotions with me, and made me feel comfortable and confident in the interview process. She also made it easy to move rather quickly through the hiring process to the final decision. Additionally, in feedback from my intern, Abigail was a trusted partner to the candidates as well. They felt that she had their best interest at heart which is exactly the kind of experience you want candidates to have with your recruiter.”","Gary Krist “Abigail is a pleasure to work with. She exhibited very high professionalism at all times. I was very satisfied with her as she managed the Greater Boston Food Bank account and always provided me with the best possible candidates. She knew me and my department\'s needs. I would not hesitate to use Abigail at anytime in the future.”"]'] User: ['Matthew Stringer', 'Accomplished web developer / DevOps engineer with well-rounded tech pedigree.', 'Senior Web Developer at The Law Offices of Daniel Kim', 'The Law Offices of Daniel Kim', '[{"company":"The Law Offices of Daniel Kim","company_id":"the-law-offices-of-daniel-kim","industry":"Law Practice","location":"Orange County, California, United States","positions":[{"description":"","duration":"Feb 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Feb 2021","subtitle":"The Law Offices of Daniel Kim","title":"Senior Web Developer"}],"url":"https://www.linkedin.com/company/the-law-offices-of-daniel-kim"},{"company":"Cyndr","company_id":"cyndr","location":"United States","positions":[{"description":"I\'m helping Cyndr share the Sentry device and Sentry notification technology with the world, connecting people with new and innovative ways to stay alert while using virtual, augmented and mixed reality devices. I\'m helping Cyndr share the Sentry device and Sentry notification technology with the world, connecting people with new and innovative ways to stay alert while using virtual, augmented and mixed reality devices.","duration":"Jan 2016 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Jan 2016","subtitle":"Cyndr","title":"Marketing Lead"}],"url":"https://www.linkedin.com/company/cyndr"},{"company":"Edwards Lifesciences","company_id":"edwards-lifesciences","location":"","positions":[{"description":"My responsibilities included assisting with the administration of all Azure-based cloud infrastructure, development of deployment and automation scripts for new hospital customers, leading hospital IT engagement, data mapping and data validation, onboarding to our cloud infrastructure, monitoring of cloud system performance, management of technical aspects of IT security, assisting with HITRUST certification, and overall support of development infrastructure. My responsibilities included assisting with the administration of all Azure-based cloud infrastructure, development of deployment and automation scripts for new hospital customers, leading hospital IT engagement, data mapping and data validation, onboarding to our cloud infrastructure, monitoring of cloud system performance, management of technical aspects of IT security, assisting with HITRUST certification, and overall support of development infrastructure.","duration":"Oct 2019 Jan 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2021","start_date":"Oct 2019","subtitle":"Edwards Lifesciences","title":"IT Operations Engineer"}],"url":"https://www.linkedin.com/company/edwards-lifesciences"},{"company":"WebShark360","company_id":"webshark360","location":"Irvine, CA","positions":[{"description":"My responsibilities included developing, maintaining, and improving a portfolio of web assets for a spectrum of clients in law, medicine and other professions. I oversaw the DevOps pipeline, wrote code, assisted in the management of diverse digital assets, and helped execute digital marketing strategies. I also researched and recommended new web technologies. I maintained the security and integrity of our various online deployments.On top of these responsibilities, I was also chiefly responsible for the internal network infrastructure of the business. I balanced my time between web development activities and leading all IT engineering efforts in support of various systems, including cloud-based CRM and call center solutions.","duration":"May 2016 Oct 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Oct 2019","start_date":"May 2016","subtitle":"WebShark360","title":"Vice President, Web Development"}],"url":"https://www.linkedin.com/company/webshark360"},{"company":"Kelley Blue Book","company_id":"kelley-blue-book","location":"Irvine, CA","positions":[{"description":"Part of a team of analysts that provided ad inventory forecasts and insights. Specifically, I reported on the tier 1 ad delivery performance on KBB.com and came up with insights that helped challenge our clients and drove sales growth. We also provided impression inventory forecasts for our sales teams and produced other analyses as needed. Part of a team of analysts that provided ad inventory forecasts and insights. Specifically, I reported on the tier 1 ad delivery performance on KBB.com and came up with insights that helped challenge our clients and drove sales growth. We also provided impression inventory forecasts for our sales teams and produced other analyses as needed.","duration":"Mar 2015 Apr 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2016","start_date":"Mar 2015","subtitle":"Kelley Blue Book","title":"Digital Analyst"}],"url":"https://www.linkedin.com/company/kelley-blue-book"},{"company":"Activision","company_id":"activision","location":"Santa Monica, CA","positions":[{"description":"Provided comprehensive metrics for some of Activision\'s various online customer support channels and applications, utilizing ComScore DAX, Salesforce CRM, Google Analytics and other quantitative tools to measure engagement, sentiment, and satisfaction. Provided comprehensive metrics for some of Activision\'s various online customer support channels and applications, utilizing ComScore DAX, Salesforce CRM, Google Analytics and other quantitative tools to measure engagement, sentiment, and satisfaction.","duration":"Nov 2014 Mar 2015 5 months","duration_short":"5 months","end_date":"Mar 2015","start_date":"Nov 2014","subtitle":"Activision","title":"Web Analyst"}],"url":"https://www.linkedin.com/company/activision"},{"company":"UCLA Health","company_id":"ucla-health","location":"Los Angeles, CA","positions":[{"description":"Part of a team that managed UCLA Health\'s website and social media channels. Web development and social media projects included building forms in Microsoft InfoPath, updating satellite office data on Yelp, and writing tweets for medical webinars. As part of a CMS / responsive site migration project, converted HTML tables to Bootstrap 2.3. Part of a team that managed UCLA Health\'s website and social media channels. Web development and social media projects included building forms in Microsoft InfoPath, updating satellite office data on Yelp, and writing tweets for medical webinars. As part of a CMS / responsive site migration project, converted HTML tables to Bootstrap 2.3.","duration":"Jun 2014 Oct 2014 5 months","duration_short":"5 months","end_date":"Oct 2014","start_date":"Jun 2014","subtitle":"UCLA Health","title":"Web Marketing Specialist"}],"url":"https://www.linkedin.com/company/ucla-health"},{"company":"City of Hope","company_id":"city-of-hope","location":null,"positions":[{"description":"Gathered requirements from the web marketing team and performed a number of programmer analyst and sysadmin duties. Helped stand-up and enhance our installation of WebCenter, part of Oracle\'s Fusion Middleware Stack. Also developed WebCenter Sites workflows and improved our installation\'s UI and UX. Enhanced the overall look and feel of our public-facing website. Also helped deploy two foreign-language iterations of the site, Spanish and Chinese.","duration":"Apr 2013 Jun 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2014","start_date":"Apr 2013","subtitle":"City of Hope","title":"Associate Systems Analyst - ECM"},{"description":"Helped manage and maintain City of Hope\'s web site and social media channels, working directly with internal clients to produce digital content. Wrote web and social copy, shot and edited videos, and promoted community and live streaming events. Also directed the live streaming of certain community events. Helped integrate our SharePoint installation with social media tools and Open Graph protocal, enhancing the site for SEO and social. Optimized SEM sites. Interfaced directly with offshore content migration specialists when we moved from SharePoint to WebCenter.","duration":"May 2010 Apr 2013 3 years","duration_short":"3 years","end_date":"Apr 2013","start_date":"May 2010","subtitle":"City of Hope","title":"Web Marketing Specialist/Producer"}],"url":"https://www.linkedin.com/company/city-of-hope"},{"company":"Fred Hutchinson Cancer Research Center","company_id":"fredhutch","location":"Seattle, WA","positions":[{"description":"As a video intern working with the institution\'s creative team, I learned a lot about photography and DSLR video production. Used editing skills to scrub and piece together material the lead video specialists had shot (trained on AVID at USC - at the Hutch, we cut on FCP and Premiere Pro, with a little After Effects for processing). As a video intern working with the institution\'s creative team, I learned a lot about photography and DSLR video production. Used editing skills to scrub and piece together material the lead video specialists had shot (trained on AVID at USC - at the Hutch, we cut on FCP and Premiere Pro, with a little After Effects for processing).","duration":"Jul 2009 Dec 2009 6 months","duration_short":"6 months","end_date":"Dec 2009","start_date":"Jul 2009","subtitle":"Fred Hutchinson Cancer Research Center","title":"Video Intern"}],"url":"https://www.linkedin.com/company/fredhutch"},{"company":"University of Washington","company_id":"university-of-washington","location":"Seattle, WA","positions":[{"description":"While in grad school, produced video for the administration\'s electronic communications team. Built and deployed Wordpress-enabled digital campaigns. Managed iTunes U content. While in grad school, produced video for the administration\'s electronic communications team. Built and deployed Wordpress-enabled digital campaigns. Managed iTunes U content.","duration":"Oct 2008 Jun 2009 9 months","duration_short":"9 months","end_date":"Jun 2009","start_date":"Oct 2008","subtitle":"University of Washington","title":"Intern"}],"url":"https://www.linkedin.com/company/university-of-washington"},{"company":"Rhythm & Hues","company_id":"rhythm-&-hues","location":"Los Angeles, CA","positions":[{"description":"Queued and monitored overnight renders of animation and visual effects shots. Credits include The Incredible Hulk (2008) and The Mummy: Tomb of the Dragon Emporer (2008). Queued and monitored overnight renders of animation and visual effects shots. Credits include The Incredible Hulk (2008) and The Mummy: Tomb of the Dragon Emporer (2008).","duration":"Jan 2008 Aug 2008 8 months","duration_short":"8 months","end_date":"Aug 2008","start_date":"Jan 2008","subtitle":"Rhythm & Hues","title":"Render I/O Coordinator"}],"url":"https://www.linkedin.com/company/rhythm-&-hues"},{"company":"Tandberg Television","company_id":"tandberg-television","location":"El Segundo, CA","positions":[{"description":"Executed interactive television events for the Game Show Network. Monitored 24/7 iTV shopping systems for the Home Shopping Network. Left Tandberg for a month to work as an MCO in the sports broadcast operations center at DirecTV. Valued enough at Tandberg to receive invite to return. Remote computing and Windows Services at servers Tandberg engineers deployed in various telco headends. Executed interactive television events for the Game Show Network. Monitored 24/7 iTV shopping systems for the Home Shopping Network. Left Tandberg for a month to work as an MCO in the sports broadcast operations center at DirecTV. Valued enough at Tandberg to receive invite to return. Remote computing and Windows Services at servers Tandberg engineers deployed in various telco headends.","duration":"Sep 2005 Dec 2007 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2007","start_date":"Sep 2005","subtitle":"Tandberg Television","title":"Event Operator / Master Control Operator"}],"url":"https://www.linkedin.com/company/tandberg-television"},{"company":"Buena Vista Games","company_id":"the-walt-disney-company","location":"Glendale, CA","positions":[{"description":"Alongside fellow interns in the first BVG Think Tank, we crafted and submitted to executives the original pitch for Epic Mickey, under the direction of Chris Takami, Think Tank founder. Restored Mickey Mouse to his mischievous roots. Indirectly, inadvertently influenced the trade of NFL play-by-play announcer Al Michaels to NBC Universal, in exchange for the intellectual property rights to Ub Iwerk\'s and Walt Disney\'s \\"Oswald the Lucky Rabbit\\". Alongside fellow interns in the first BVG Think Tank, we crafted and submitted to executives the original pitch for Epic Mickey, under the direction of Chris Takami, Think Tank founder. Restored Mickey Mouse to his mischievous roots. Indirectly, inadvertently influenced the trade of NFL play-by-play announcer Al Michaels to NBC Universal, in exchange for the intellectual property rights to Ub Iwerk\'s and Walt Disney\'s \\"Oswald the Lucky Rabbit\\".","duration":"Jun 2004 Aug 2004 3 months","duration_short":"3 months","end_date":"Aug 2004","start_date":"Jun 2004","subtitle":"Buena Vista Games","title":"Undergraduate Associate"}],"url":"https://www.linkedin.com/company/the-walt-disney-company"}]', '["Keith Matthews “Matt is a passionate employee that has been a great asset to our team. I have been working directly with Matt on a several projects for two years. He approaches every project as a chance to learn more and improve City of Hope as an organization. Glad to have him on our team.”","Russell Lloyd “Matthew has an energy and excitement for getting the right information to the right people by the best means possible. He\'s very well versed in all aspects of social media, its effectiveness, and the right ways to use it. He works diligently to get the job done at the best quality available.”"]']### Assistant: The agent's job is to find and bring diverse talent into the company, and today, the agent is reaching out to the user because they have identified them as a potential candidate for a senior web developer position at their company.
### Human: Agent: ['Linda F. Richmond', '• Successful, innovative, persuasive, consistent achiever with thirty years of experience in the insurance industry with both agency and carrier (standard and excess) exposures • Sound coverage knowledge in all Commercial and Personal lines of business with workflow and process experience • Outstanding leadership and interpersonal abilities • Professional, articulate, committed to excellence, customer driven and results oriented Specialties: • Recruiting and staffing • Strategic Planning & Forecasting • Budgeting/Cost reduction • Reinsurance Coordinator • Process Improvement • Coaching & Motivating • Workflows and procedures • Project Management • Training & Presentation Skills', 'Insurance Consultant', 'Independent Consultant', '[{"company":"Independent Consultant","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 8 months","duration_short":"8 years 8 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Independent Consultant","title":"Insurance Consultant"}],"url":""},{"company":"Builders Insurance Group","company_id":"builders-insurance-group","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Aug 2012 Aug 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2013","start_date":"Aug 2012","subtitle":"Builders Insurance Group","title":"Underwriting Assistants & Quality Assurance Supervisor"}],"url":"https://www.linkedin.com/company/builders-insurance-group"},{"company":"Axis Capital","company_id":"axis-capital","location":"Alpharetta, Georgia","positions":[{"description":"Projects include writing training manuals and quality control programs, quality controlling offshore processes, and auditing daily premium transactions posted in the Underwriting Workstation Projects include writing training manuals and quality control programs, quality controlling offshore processes, and auditing daily premium transactions posted in the Underwriting Workstation","duration":"Aug 2011 Jul 2012 1 year","duration_short":"1 year","end_date":"Jul 2012","start_date":"Aug 2011","subtitle":"Axis Capital","title":"Contract Employee - Insurance Consultant"}],"url":"https://www.linkedin.com/company/axis-capital"},{"company":"Tower Group Companies","company_id":"tower-group-companies","location":"Irvine, Ca","positions":[{"description":"Hired as a consultant to set up the regional office in Southern California, working with Corporate on all property management and facilities duties and responsibilities. Also addressed day to day operational service issues with producers and established workflows where needed. Hired as a consultant to set up the regional office in Southern California, working with Corporate on all property management and facilities duties and responsibilities. Also addressed day to day operational service issues with producers and established workflows where needed.","duration":"Sep 2009 Jul 2010 11 months","duration_short":"11 months","end_date":"Jul 2010","start_date":"Sep 2009","subtitle":"Tower Group Companies","title":"Contract Employee - Regional Operations Manager"}],"url":"https://www.linkedin.com/company/tower-group-companies"},{"company":"Nations Builders Insurance Services Inc.","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"• Designed, developed, and implemented the workflows and procedures as well as senior management reports for the underwriting and policy administration for both the carrier and MGA entities• Managed the daily operations, personnel administration and training and development for the underwriting support staff and auditor coordinator for both entities• Reinsurance coordinator • Facilities responsibilities for 5 offices • Risk manager for Company’s insurance coverage• Operations/IT Liaison","duration":"Jun 2005 Oct 2008 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2008","start_date":"Jun 2005","subtitle":"Nations Builders Insurance Services Inc.","title":"Vice President"}],"url":""},{"company":"Richmond Consulting Services","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"• Started the consulting firm to assist agencies and companies with organizational and procedural issues • Contracted with an insurance agency, assisting in the processing of the backlog in the Commercial Department through the Applied Management System• Processes included quoting, marketing and issuing new business and renewals online with the represented companies; addressing day-to-day issues; meeting with clients and sales representatives of the various companies • Started the consulting firm to assist agencies and companies with organizational and procedural issues • Contracted with an insurance agency, assisting in the processing of the backlog in the Commercial Department through the Applied Management System• Processes included quoting, marketing and issuing new business and renewals online with the represented companies; addressing day-to-day issues; meeting with clients and sales representatives of the various companies","duration":"Jul 2004 Jun 2005 1 year","duration_short":"1 year","end_date":"Jun 2005","start_date":"Jul 2004","subtitle":"Richmond Consulting Services","title":"Insurance Consultant"}],"url":""},{"company":"Hanover Insurance","company_id":"the-hanover-insurance-group","location":"","positions":[{"description":"• Responsibilities included daily management, personnel administration, and training/development for the rating staff of two branches operating in a paperless environment• Supported senior management in the design, development, and implementation of departmental business plans and corresponding budgets • Operations/IT Liaison • Responsibilities included daily management, personnel administration, and training/development for the rating staff of two branches operating in a paperless environment• Supported senior management in the design, development, and implementation of departmental business plans and corresponding budgets • Operations/IT Liaison","duration":"Mar 2001 Jul 2004 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jul 2004","start_date":"Mar 2001","subtitle":"Hanover Insurance","title":"Branch Services Manager"}],"url":"https://www.linkedin.com/company/the-hanover-insurance-group"},{"company":"Maryland Casualty","company_id":null,"location":"","positions":[{"description":"","duration":"1988 1996 8 years","duration_short":"8 years","end_date":"1996","start_date":"1988","subtitle":"Maryland Casualty","title":"Rating Supervisor"}],"url":""}]', '["Darryl Keene, CPCU “Linda is not only an excellent technician, manager of both processes and personnel, but also a competent business analyst She a good \\"business\\" person-- able to see the big picture. She has one of the best work ethics of anyone who had ever worked for me. Linda sets high standards and expects the same of others. She well respected by both peers and subordinates . Overall a very desirable manager.”","Sharon Mathis “Linda has worked with our firm on more than one occassion and has proven to be very professional and an expert in her field. I would recommend Linda to other firms as well that want to see results.”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to provide insurance consultation services. Today, the user is reaching out to the agent because they need assistance in finding the most suitable insurance coverage for their marketing business.
### Human: Agent: ['Bill Shepard', 'Retired', 'Retired', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Retired","title":"Retired"}],"url":""},{"company":"Insyte Consulting","company_id":"insyte","location":"","positions":[{"description":"Insyte is a full service business consulting firm that has been in business for over 25 years in WNY. As a not-for-profit, we receive partial funding from the state and federal governments. Our client list includes over 650 companies. Insyte is a full service business consulting firm that has been in business for over 25 years in WNY. As a not-for-profit, we receive partial funding from the state and federal governments. Our client list includes over 650 companies.","duration":"2007 Mar 2017 10 years","duration_short":"10 years","end_date":"Mar 2017","start_date":"2007","subtitle":"Insyte Consulting","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/insyte"},{"company":"WUTV/WNYO","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"WUTV/WNYO","title":"General Sales Manager"}],"url":""},{"company":"WGRZ","company_id":null,"location":"WGRZ","positions":[{"description":"","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"WGRZ","title":"General Sales Manager"}],"url":""},{"company":"Shepard and Associates","company_id":null,"location":"","positions":[{"description":"Created and implemented custom designed training programs for a wide range of clients. Areas of specialty included leadership and management skills, time management and personal organization, customer service, sales and marketing. Created and implemented custom designed training programs for a wide range of clients. Areas of specialty included leadership and management skills, time management and personal organization, customer service, sales and marketing.","duration":"1988 2003 15 years","duration_short":"15 years","end_date":"2003","start_date":"1988","subtitle":"Shepard and Associates","title":"Owner"}],"url":""}]', '["Michael W. McKay “Bill always makes you feel like you are his first priority. He listens first, then provides an answer or solution. Colleagues & friends like myself have benefited from his years of experience in numerous business environments. His humor rivals that of the greats including Letterman, Benny and Don Cherry.”","LinkedIn User “Bill is an exceptional consultant and trainer. His ability to understand a client\'s unique issues and design customized solutions is extremely valuable. I still use so many of the organizational skills he taught me.”"]'] User: ['Terry Franklin', 'Specialties: Director of Stores, VP of Stores, Regional Managers, District Managers, Store Managers, Assistant Managers, Loss Prevention, Human Resources, IT, Marketing', 'Supervisor, Recruiting at Purpose Financial', 'Purpose Financial', '[{"company":"Purpose Financial","company_id":"havepurpose","industry":"Financial Services","location":"Spartanburg, South Carolina, United States","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Purpose Financial","title":"Supervisor, Recruiting"}],"url":"https://www.linkedin.com/company/havepurpose"},{"company":"Advance America","company_id":"advance-america","location":"","positions":[{"description":"","duration":"Oct 2014 Oct 2020 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2020","start_date":"Oct 2014","subtitle":"Advance America","title":"Field Recruiter"}],"url":"https://www.linkedin.com/company/advance-america"},{"company":"The Newell Group","company_id":"the-newell-group","location":"","positions":[{"description":"","duration":"Jan 2007 Oct 2014 7 years 10 months","duration_short":"7 years 10 months","end_date":"Oct 2014","start_date":"Jan 2007","subtitle":"The Newell Group","title":"Executive Recruiter"}],"url":"https://www.linkedin.com/company/the-newell-group"},{"company":"Hardee\'s","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Hardee\'s","title":"District Manager"}],"url":""}]', '["“he is just great”","“Terry is a very bright individual that is always looking for the best opportunities for assisting people in there job search. Iin this tough economic climate Terry is a great resource for job opportunities.”"]']### Assistant: The agent's job is to provide business consulting services, and today the user is reaching out to the agent because they need assistance with executive recruiting for their financial services company.
### Human: Agent: ['Teri Cotton Santos, JD', 'I am a strategic legal, compliance and risk advisor to senior management teams and Boards of Directors in highly regulated industries. My expertise includes litigation strategy, risk management, designing and implementing compliance frameworks, data protection, M&A due diligence and anti-corruption As an experienced executive, I collaborate with business leaders and other cross-functional stakeholders to achieve business objectives. My litigation experienced has enabled me to hone key soft skills, including communication, empathy, strategy and problem-solving. As a leader who helps companies to successfully navigate regulatory complexity to create a competitive advantage, I know the importance of being proactive, solution-focused and leading with integrity. I am passionate about developing top talent and bringing out the best in my teams. I am an innovative business partner, who is valued for judgement and execution.', 'Vice President and Chief Compliance Officer at HollyFrontier Corporation', 'HollyFrontier Corporation', '[{"company":"HollyFrontier Corporation","company_id":"hollyfrontier-corporation","industry":"Oil and Gas","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jan 2020","subtitle":"HollyFrontier Corporation","title":"Vice President and Chief Compliance Officer"}],"url":"https://www.linkedin.com/company/hollyfrontier-corporation"},{"company":"Hoffman-Barnes Risk Management Consulting","company_id":"hbmanagerisk","location":"Greater Chicago Area","positions":[{"description":"Provide comprehensive risk assessments and help for-profit entities and not for-profit organizations design and implement compliance programs to mitigate risk. Provide comprehensive risk assessments and help for-profit entities and not for-profit organizations design and implement compliance programs to mitigate risk.","duration":"2018 Jan 2020 2 years","duration_short":"2 years","end_date":"Jan 2020","start_date":"2018","subtitle":"Hoffman-Barnes Risk Management Consulting","title":"Independent Advisor"}],"url":"https://www.linkedin.com/company/hbmanagerisk"},{"company":"The Warranty Group","company_id":"the-warranty-group","location":"Greater Chicago Area","positions":[{"description":"Chief Compliance & Risk Officer for PE-backed mid-sized global service contract & insurance provider with $2-4B in revenue. Developed & implemented global data privacy program & information security governance body. Led risk assessment & integration of key compliance controls into business operations. Advised global business leaders on the review, evaluation & implementation of commercial transactions & business acquisitions. Chief Compliance & Risk Officer for PE-backed mid-sized global service contract & insurance provider with $2-4B in revenue. Developed & implemented global data privacy program & information security governance body. Led risk assessment & integration of key compliance controls into business operations. Advised global business leaders on the review, evaluation & implementation of commercial transactions & business acquisitions.","duration":"2013 2018 5 years","duration_short":"5 years","end_date":"2018","start_date":"2013","subtitle":"The Warranty Group","title":"Sr. Vice President, Chief Compliance and Risk Officer"}],"url":"https://www.linkedin.com/company/the-warranty-group"},{"company":"Career Education Corporation","company_id":"career-education-corporation","location":"Schaumburg, IL","positions":[{"description":"Chief Ethics and Compliance Officer for a public Fortune 1000 proprietary education company with $1.8B in revenue, reporting to the CEO and Board of Directors. Strengthened hotline investigation process by improving investigation quality and efficiency resulting in a 30% reduction in investigation cycle time. Chief Ethics and Compliance Officer for a public Fortune 1000 proprietary education company with $1.8B in revenue, reporting to the CEO and Board of Directors. Strengthened hotline investigation process by improving investigation quality and efficiency resulting in a 30% reduction in investigation cycle time.","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Career Education Corporation","title":"Sr. Vice President, Chief Ethics and Compliance Officer"}],"url":"https://www.linkedin.com/company/career-education-corporation"},{"company":"Eli Lilly and Company","company_id":"eli-lilly-and-company","location":null,"positions":[{"description":"Directed litigation strategy for complex cases, including mass tort, product liability, shareholder derivative actions, and government investigations. Eliminated $8 million in legal costs by transforming litigation operations including litigation budget forecasting, early case assessment, and preferred outside counsel program.","duration":"2008 2012 4 years","duration_short":"4 years","end_date":"2012","start_date":"2008","subtitle":"Eli Lilly and Company","title":"Assistant General Counsel"},{"description":"Served as Hong Kong-based chief legal officer and corporate secretary for one of the company\'s fastest growing subsidiaries, Asian Operations. Supported the execution of intellectual property protection strategies in Asia and negotiated commercial agreements. Supervised a 4-person legal staff, including in China and Hong Kong.","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Eli Lilly and Company","title":"General Counsel, Asian Operations"},{"description":"Advised neuroscience business teams covering company’s largest product portfolio on U.S. regulatory matters relating to the Food Drug and Cosmetic Act including promotional regulations, Good Clinical Practice (GCP) guidelines, Health Insurance Portability, and Accountability Act, informed consent, clinical trial contracting, privacy, fraud, and abuse.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"Eli Lilly and Company","title":"Assistant General Counsel, Pharmaceutical Operations Legal Team"},{"description":"Counseled the neuroscience team leadership on legal matters related to FDA regulations, including clinical research, product labeling, and the timely development and accurate submission of numerous regulatory documents.","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Eli Lilly and Company","title":"Attorney, Global Medical and Regulatory Affairs Legal Group"},{"description":"Managed a national litigation docket including product liability, commercial, and anti-trust matters. Provided strategic legal advice on general liability issues related to the development and launch of a multi-billion dollar neuroscience product.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Eli Lilly and Company","title":"Attorney, Litigation"}],"url":"https://www.linkedin.com/company/eli-lilly-and-company"},{"company":"Office of the Circuit Attorney","company_id":null,"location":"","positions":[{"description":"Criminal Prosecutor. Criminal Prosecutor.","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"Office of the Circuit Attorney","title":"Assistant Circuit Attorney"}],"url":""},{"company":"Evans and Dixon","company_id":null,"location":"","positions":[{"description":"Litigation Associate, large regional law firm. Litigation Associate, large regional law firm.","duration":"1993 1995 2 years","duration_short":"2 years","end_date":"1995","start_date":"1993","subtitle":"Evans and Dixon","title":"Associate"}],"url":""}]', '["Anna Grover “I reported to Teri at TWG and she is an amazing boss. She has a very collegiate style and knew, and had great relationships with, everyone at the company. She enabled me to work independently and lead my own projects, but gave me all of the support that I needed. She was a pleasure to work and is very much missed.”","Joe Spalla “Teri is one of the most thoughtful and intelligent colleagues I have had the pleasure of working with. Teri is very analytical and understands the impact risk can have on the company’s reputation, its employees and its customers. Whether we were working through a policy discussion, tabletop exercise or actual incident Teri always remained calm, asked thoughtful questions, and provide great leadership in moving through the situation. ”"]'] User: ['Sergio M. Ramirez', 'Responsible for all aspects of development for high profile development projects, including residential, commercial, hospitality, and mixed-use projects.', 'Director at City of Anaheim', 'City of Anaheim', '[{"company":"City of Anaheim","company_id":"city-of-anaheim","industry":"Government Administration","location":"United States","positions":[{"description":"Economic Development Department Economic Development Department","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"City of Anaheim","title":"Economic Development Director"}],"url":"https://www.linkedin.com/company/city-of-anaheim"},{"company":"City of Long Beach","company_id":"longbeachcity","location":"","positions":[{"description":"As of January 4th, 2017, I will be assuming the new role of Deputy Director for the Economic & Property Development Department of the City of Long Beach. I am excited to join the team in the City of Long Beach, a dynamic and forward thinking community. I am very grateful for the past 13 years in the City of Anaheim and the many positive experiences and projects that I had the opportunity to be part of. I will continue to hold my position on the executive board of the Anaheim\'s MUZEO museum and cultural center in \\"CTRCity Anaheim\\" and excited to able continue to serve the community of the City of Anaheim in that capacity. I welcome you to contact me in the City of Long Beach once I begin. Please stay posted for new contact information. You can always contact me via my cell phone at (714) 345-2864.","duration":"Dec 2016 Aug 2021 4 years 9 months","duration_short":"4 years 9 months","end_date":"Aug 2021","start_date":"Dec 2016","subtitle":"City of Long Beach","title":"Deputy Director of Economic & Property Development"}],"url":"https://www.linkedin.com/company/longbeachcity"},{"company":"City of Anaheim, Community & Economic Development","company_id":"city-of-anaheim","location":"anaheim, ca","positions":[{"description":"Responsible for implementation of retail, mixed-use, hotel, residential, sports facility, and special development projects. Responsible for implementation of retail, mixed-use, hotel, residential, sports facility, and special development projects.","duration":"Dec 2004 Dec 2016 12 years 1 month","duration_short":"12 years 1 month","end_date":"Dec 2016","start_date":"Dec 2004","subtitle":"City of Anaheim, Community & Economic Development","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/city-of-anaheim"},{"company":"City of Paramount","company_id":null,"location":"Paramount, CA","positions":[{"description":"Responsible for Planning, Redevelopment and Economic Development functions. Responsible for Planning, Redevelopment and Economic Development functions.","duration":"Feb 2002 Dec 2004 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2004","start_date":"Feb 2002","subtitle":"City of Paramount","title":"Community and Economic Development Planner"}],"url":""},{"company":"Willdan","company_id":"willdan","location":"Industry, CA","positions":[{"description":"Responsible for providing Community Development consultant services to various municipalities throughout Southern California. Cities included: Cerritos, San Gabriel, Sierra Madre, Baldwin Park, Paramount, and La Puente. Responsible for providing Community Development consultant services to various municipalities throughout Southern California. Cities included: Cerritos, San Gabriel, Sierra Madre, Baldwin Park, Paramount, and La Puente.","duration":"Jan 2000 Feb 2002 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2002","start_date":"Jan 2000","subtitle":"Willdan","title":"Community Development Consultant"}],"url":"https://www.linkedin.com/company/willdan"}]', '["Dylan Jones “I have had the pleasure of collaborating with Sergio over the past six years on multiple occasions. I supported his effort to create a new Baseball TOD Vision on the 150 acre Angels site while he was at the City of Anaheim, and more recently his effort to develop a new vision for the Long Beach Waterfront. From my position at Gensler I have found Sergio to be a clear, organized and visionary leader. Sergio understands and knows how to leverage the power of relationships, and has proven adept at bringing the right people together to further projects that at their core, serve the communities within which they reside. Sergio is a consummate professional, and also connects with those he collaborates at a human level. He is an effective leader that mixes visionary excitement with pragmatic know-how of the community building process. I personally consider Sergio a very important client and a good friend, and recommend him without hesitation in all professional collaborations. ”","Barret Bradley “Sergio is an exemplary government leader, and a major piece of the rock-solid team at the City of Long Beach that is pushing the City to new heights every year. Sergio is proactive and puts great emphasis on supporting business and growth, often uniting cross-departmental resources at the city with various community stakeholders to get things done. In my capacity overseeing a large development project in Long Beach, Sergio has proved to be an invaluable ally and resource, often helping us clear roadblocks and navigate difficult situations to achieve our collective goal - to create a great amenity for the city and to establish a place where many retailers, restaurants, and services can be successful.”"]']### Assistant: The agent's job is to provide strategic legal, compliance, and risk advice to senior management teams, while the user is reaching out to the agent because they need assistance with navigating regulatory compliance for a high-profile development project.
### Human: Agent: ['Jay Sampson', 'Industry expertise spanning: media & content, marketing & advertising technologies, eCommerce services, SaaS platforms, and gaming. Competitive insights given my current role in providing pre/post counsel to private equity determine the value and viability of top-line digital strategies, ROI, agency competence, media effectiveness, & technology selections. Sales leadership having led worldwide sales organizations. Venture capital and merger & acquisition expertise having run post-acquisition at Microsoft Corporation and a successful exit of Machinima Inc. to Time Warner Entertainment Angel investor Pre-Seed, Seed, and Series A with focus on consumer internet products, B2B SaaS, and Marketplace Businesses.', 'Advisor / investor / educator', 'Catalyte', '[{"company":"Catalyte","company_id":"catalyteio","industry":"Software Development","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"The Catalyte platform finds talent from US underrepresented minorities (URMs), supporting DEI initiatives and “doing right” by infusing the industry with talent and a fresh perspective. The Catalyte platform finds talent from US underrepresented minorities (URMs), supporting DEI initiatives and “doing right” by infusing the industry with talent and a fresh perspective.","duration":"Sep 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Catalyte","title":"Strategy Advisor"}],"url":"https://www.linkedin.com/company/catalyteio"},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona, United States","positions":[{"description":"Visiting lecturer teaching on the topic of the evolution of the internet as a digital medium. Visiting lecturer teaching on the topic of the evolution of the internet as a digital medium.","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"University of Arizona","title":"Adjunct Professor (visiting) at Arizona\'s iSchool"}],"url":"https://www.linkedin.com/company/uarizona"},{"company":"gradient.io","company_id":"gradient-io","location":"Greater Seattle Area","positions":[{"description":"Led Gradient’s eCommerce data visualization platform (PaaS) focused on helping Brands, Sellers & agencies actively audit and improve their eCommerce business on Amazon.com. As a founding team member, helped build to scale and built/sustained relationships at the highest levels:• Business Development: driving marketer/brand adoption via comprehensive \\"sandbox\\" partnerships• Marketing: driving agile awareness, MQL’s and public relations Led Gradient’s eCommerce data visualization platform (PaaS) focused on helping Brands, Sellers & agencies actively audit and improve their eCommerce business on Amazon.com. As a founding team member, helped build to scale and built/sustained relationships at the highest levels:• Business Development: driving marketer/brand adoption via comprehensive \\"sandbox\\" partnerships• Marketing: driving agile awareness, MQL’s and public relations","duration":"Aug 2019 Apr 2020 9 months","duration_short":"9 months","end_date":"Apr 2020","start_date":"Aug 2019","subtitle":"gradient.io","title":"Chief Revenue Officer & Head of Platform Partnerships"}],"url":"https://www.linkedin.com/company/gradient-io"},{"company":"Magnite","company_id":"magnite","location":"Greater Los Angeles Area","positions":[{"description":"Led worldwide business development and strategic alliances for Magnite (then Rubicon Project) programmatic supply-side platform (SSP) on a worldwide basis. Led team in executing large-scale agreements with media owners, media buyers (agencies, marketers, & DSP’s) and technology companies. Led worldwide business development and strategic alliances for Magnite (then Rubicon Project) programmatic supply-side platform (SSP) on a worldwide basis. Led team in executing large-scale agreements with media owners, media buyers (agencies, marketers, & DSP’s) and technology companies.","duration":"Apr 2016 Sep 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2017","start_date":"Apr 2016","subtitle":"Magnite","title":"Executive Vice President, Global Business Development & Strategic Platform Partnerships (worldwide)"}],"url":"https://www.linkedin.com/company/magnite"},{"company":"Adobe Systems, Inc.","company_id":"adobe","location":"San Francisco Bay Area","positions":[{"description":"Responsible for developing and executing Adobe’s Partner strategy on a worldwide basis. Operationalized, scaled and managed large-scale markets and global technology enterprise partnerships. Led organization of >200 employees managing agencies, consulting firms, and system integrators, focused on Adobe’s Experience Cloud solutions selling into both Enterprise and Government sectors. Accountable for ~3,100 Partners globally and >$650 million in Partner licensing. Responsible for developing and executing Adobe’s Partner strategy on a worldwide basis. Operationalized, scaled and managed large-scale markets and global technology enterprise partnerships. Led organization of >200 employees managing agencies, consulting firms, and system integrators, focused on Adobe’s Experience Cloud solutions selling into both Enterprise and Government sectors. Accountable for ~3,100 Partners globally and >$650 million in Partner licensing.","duration":"May 2014 Feb 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2016","start_date":"May 2014","subtitle":"Adobe Systems, Inc.","title":"Vice President, Partners (worldwide)"}],"url":"https://www.linkedin.com/company/adobe"},{"company":"Machinima Inc.","company_id":"machinima","location":"Greater Los Angeles Area","positions":[{"description":"Chief architect and strategist for Machinima’s media sales, trade marketing & advertising operations business unit. In role leadership responsibilities included:- Drove 9 consecutive quarters of growth (FY11 thru FY13) through both direct sales, brand partnerships and programmatic leadership.- Participated in May 2012 Series D (Google Ventures led) and February 2014 Series E (Warner Brothers led) raise of capital. Chief architect and strategist for Machinima’s media sales, trade marketing & advertising operations business unit. In role leadership responsibilities included:- Drove 9 consecutive quarters of growth (FY11 thru FY13) through both direct sales, brand partnerships and programmatic leadership.- Participated in May 2012 Series D (Google Ventures led) and February 2014 Series E (Warner Brothers led) raise of capital.","duration":"Jun 2011 May 2014 3 years","duration_short":"3 years","end_date":"May 2014","start_date":"Jun 2011","subtitle":"Machinima Inc.","title":"Executive Vice President, Global Advertising Sales, Marketing and Operations (worldwide)"}],"url":"https://www.linkedin.com/company/machinima"},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"Led Microsoft’s sales engagement and go-to-market strategy across all Microsoft media properties in the emerging mediums of gaming, mobile, online video and addressable television.","duration":"Jul 2008 Jul 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2011","start_date":"Jul 2008","subtitle":"Microsoft","title":"General Manager, Emerging Media Sales & U.S. Agency Relations"},{"description":"Promoted to Vice President of Global Sales (field title), responsible for top-line revenue, go-to-marketstrategies and sales policy for Massive, Inc. a wholly owned subsidiary of Microsoft, a pioneer and leading network for dynamic video game advertising. Key accomplishments while in role included- Organizational architect establishing a global sales force with offices in Chicago, Detroit, Köln, London, Los Angeles, New York, San Francisco, Seoul, Sydney and Toronto.","duration":"Jul 2006 Jul 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2008","start_date":"Jul 2006","subtitle":"Microsoft","title":"Vice President of Global Sales (Massive Inc.)"},{"description":"Led regional sales force with district managers and account executives in San Francisco, Los Angeles and Seattle.","duration":"Jul 2002 Jun 2006 4 years","duration_short":"4 years","end_date":"Jun 2006","start_date":"Jul 2002","subtitle":"Microsoft","title":"Senior Director, Western Regional Sales"},{"description":"Launched MSN’s first vertical sales initiative. Built and staffed national sales force.","duration":"Jul 1999 Jun 2004 5 years","duration_short":"5 years","end_date":"Jun 2004","start_date":"Jul 1999","subtitle":"Microsoft","title":"National Category Manager- Financial Services"},{"description":"6th ever hire for Microsoft in media. Participated in the opening of Microsoft\'s New York media sales office. Hired, trained and developed sales and account services staff. Key accomplishment includes leading all of Microsoft sales organization in total sales FY98 through FY00 and named US MVP each year as an individual contributor.","duration":"Jun 1997 May 2000 3 years","duration_short":"3 years","end_date":"May 2000","start_date":"Jun 1997","subtitle":"Microsoft","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Dow Jones","company_id":"dow-jones","location":"Greater New York City Area","positions":[{"description":"","duration":"1994 1997 3 years","duration_short":"3 years","end_date":"1997","start_date":"1994","subtitle":"Dow Jones","title":"Account Executive"}],"url":"https://www.linkedin.com/company/dow-jones"}]', '["James Thomson “Jay and I worked together while our firms partnered on how to use data to help brands gauge their level of preparedness to compete effectively on the Amazon channel. As a business partner, Jay is a superb listener, and very attuned to asking the exact right questions in order to understand nuance, and to ramp up quickly on new topic areas. It\'s intellectual exciting to work with Jay to solve together challenging business problems that push our joint thinking of how to be more focused on brands\' needs. ”","Nancy Whiteman “Jay provided strategic input to a variety of areas for Wana Brands including partnerships, sales team coaching and compensation, and distribution options for a new product line. Jay excels at building relationships with partners and developing sales strategies to drive results. He helped my team with building their sales and account planning skills, negotiating many different types of agreements, and assessing remote sales options. He is a great resource for any company looking for a senior sales strategist who is focused on results and scaling a business.”","Adam Gouttierre “Jay brings an amazing combination of media gravitas plus targeted guidance on how best to execute on the strategy at hand. In his engagement with Hudl, Jay was critical in up-leveling our GTM positioning in the marketplace, both in the segmentation of clients and the corresponding narratives to those clients. He earns my highest recommendation.”","Brian Perkins “Jay provided our early stage company with much needed information, research, ideas and insight which helped refine the go-to-market strategy for our SasS business model. His knowledge of the advertising marketplace and issues around Saas pricing, selling process and AI/machine learning were valued by our firm. ”","Harmon Lyons “Under Jay’s leadership at Rubicon we were able to quickly partner on new innovative solutions; connecting data through the programmatic supply chain. His strategic approach and open collaboration sets him apart in the industry and makes him a valuable colleague.”","Tom Kershaw “I had the pleasure of working with Jay during his tenure at The Rubicon Project, and he was critical to establishing the partnerships and alliances that will drive the company\'s future growth. As Rubicon’s Chief Technology Officer, Jay was my peer and a key business partner, helping Rubicon form strategic partnerships that grew Rubicon’s Orders and Fastlane (header bidding) solutions and businesses. Not only is Jay a strategic leader, excellent negotiator and strong presence in the marketplace, but he’s also very adept at work across teams and specifically in support of product and engineering initiatives. ”","Glen Hartman “Through Jay and his team’s partnership, Accenture Interactive and Adobe have been able to scale our combined business together and develop services that help Accenture’s clients dramatically improve both marketing effectiveness and marketing efficiency by achieving enduring customer relevance at scale. Jay proved to be a partner in the truest sense.”","Doug Hughes “I had the pleasure of working with Jay during his tenure at Adobe. As a leading digital agency network, having a partnership that helps Epsilon extend groundbreaking technologies, and bring transformative ideas to market is critical and the Adobe alliance under Jay’s leadership and through his team, went to new levels by providing true collaboration and innovation to serve our joint clientele. ”","Cory Van Arsdale “Jay is a consummate sales person. He eats, sleeps and dreams customers; how he can develop and deliver what they need, when they need it and more. He has that through-great-experience lens that appropriately defines his customer relationships and allows them to grow. As the sales leader at Massive, Jay worked through numerous challenges and setbacks to triple Massive\'s sales soon after he took the helm. I think the best measure of one\'s view of a work colleague is whether you would eagerly work with someone again if you had the chance. I sincerely hope I get the chance to work with Jay again in the future.”","Cory Van Arsdale “Jay ran our sales team at Massive. As a critical member of the Massive management team, the most important thing Jay worked on was improving the sales process at the company. As new media, Massive\'s in-game, dynamic advertising inventory was particularly challenging to sell. Jay and the rest of the Massive management team had to understand our friction points and then work to streamline our engineering, sales creative and sales processes. The result of that exercise and Jay hiring an extremely talented sales team was that we tripled year-over-year sales. Jay is a consummate sales professional. He hires, manages and represents the company well with customers. I would feel privileged to work with Jay again in my career.”","Kevin Doohan “Jay was a great executive partner for me at Machinima. Jay is an executive who interacts effectively at all levels, has a platinum network and knows how to work it, and is able to lead diverse teams to focused results. I was quite fortunate because by the time I joined Machinima in September 2012, Jay had established a world-class trade marketing and research function at the company. He built the marketing, sales, and sales operations functions at Machinima from nothing to pretty damn impressive. Jay\'s teams led education of the industry so that the perception moved from \\"why would I want to advertise on YouTube?\\" to \\"YouTube is the place where I must be to reach my younger audience.\\". It wasn\'t an easy task but Jay leveraged his expertise to hone the message and then used his network to make sure that advertising decision makers at clients and agencies understood. Once they helped buyers understand the opportunity...Jay\'s team led insanely fast revenue growth and kept advertisers happy by delivering creative programs and business results for every campaign. In addition to exec level chops and leading results driven teams, working with Jay was fun. Never underestimate fun. I can remember multiple occasions where Jay and I disagreed or were confronted with a ridiculous challenge and ended up just laughing for a bit before working out a solution. I\'d gladly work with Jay again in the future and I recommend him as a leader for organizations who want to win and win quickly.”","Seth Bardelas “While at Machinima, I had the pleasure of working for Jay. Jay built from scratch a leading sales, marketing and operations group that was industry leading and known for its consultative and strategic approach to client management. Jay and I partnered closely on brand and agency strategy, driving executive engagements with key agency and brand partners. This strategy, and the team Jay built to execute the strategy, resulted in over 350% YoY growth across our key agency holding company partners. Jay was a pleasure to work for, and his strategic vision and solid leadership capabilities were second-to-none.”","Andy Hopewell “I\'ve had the pleasure of knowing Jay for over 20 years. He\'s smart, approachable, very well respected and willing to take the time to talk out the tough issues. He can see the landscape clearly (both in the present and future tenses) and he can chart a clear path to success for brands. Due to his experience he gets all aspects of online publishing – content, product, sales, and marketing – and he can flawlessly weave them together. Jay is great at brainstorming and he always has interesting things to say about the Web. Jay is a true leader who can inspire success in all of his employees.”","Chris Meador “There is no one you want to work with more than Jay. Jay is a sales and marketing executive who focuses on the best interest of his clients. In negotiations, you know that Jay is selling products that will drive your business at a value that is fair to both parties. Jay, more importantly, cares about the people he works with, regardless of the position that they currently hold. He is an outstanding partner, sales/marketing executive and just a great guy to grab a beer with.”","Teal Newland “I reported to Jay while on the Western Regional Sales Team within Microsoft Advertising. I cannot say enough about Jay\'s abilities as both a direct manager and overall leader. He was an insightful coach through many challenging sales transactions, providing the perfect balance of mentorship and teaching in the process. His advisement was key during my transition into a role in which I took on direct reports, including a resonant line that I still use to this day. I also had the opportunity to work with Jay\'s direct reports when I moved to an international role, and they had the same glowing reviews. He is respected throughout Microsoft Sales and seen as a leader within the organization.”","Mike Rideout “Jay is extremely professional and at the same time funny and loves to have a good time with clients and colleagues alike. He taught me a lot about sales, especially preparation and the value of digging into the details. I\'ve known Jay since 1997 where he mentored me at Barron\'s magazine and later again at Microsft in 2000. I\'d highly recommend Jay as a sales and sales management leader.”","Scott Saperstein “Jay Sampson is a visionary and leader in the digital advertising space. He builds cohesive, motivated, result-oriented sales teams and cares about the people he leads. I had the priviledge of working with Jay during my time at DLJdirect and the honor of working for Jay during my time at MSN. Jay was consistently the best prepared, knowledgeable and fair sales manager I worked with during my time as a client and he became my mentor as I transitioned from the client to sales side. I learned a tremendous amount during our time together at MSN on how to properly sell and represent a property and manage people. Our team always met or exceeded our sales goals under Jay\'s leadership. I consider Jay a mentor and friend.”","Jeff Minsky “I\'ve known Jay for many years and have always been impressed with his dedication and pioneering spirit within the Digital world. He is intensely client focused, very knowledgeable, and works with you, not against you which can be rare within the Buyer/Seller world.”","Joe Doran “I’ve known Jay and his work for a number of years. As part of the Massive acquisition deal team, I saw first-hand Jay’s ability to lead in a start-up environment. Upon acquisition, Jay immediately rallied the existing management team to new heights, built out a world-class globally sales team, and personally thrived in the environment.”","Bryan Stapp “Jay did an amazing job helping to establish our leadership position in the personal finance space on the MSN network. As our footprint grew, Jay continued to help us innovate, especially with his move to Massive by showing us how to effectively tie together our various brands through the XBOX 360 platform, thus reaching a new audience. He is a forward thinker and highly responsive to our needs as a client.”","JB Orecchia “Jay was pro-active and pragmatic business partner. Always very quick to evaluate the value of an initiative and the potential of a long term relationship. Jay would quickly decide what internal resources were needed to move a initiative forward and pull a team together to get their feedback.”","Andy Grosso “Jay is a class act. I\'ve had the pleasure of getting to know him over the past few years, and he is among the most affable business leaders in Digital Media. He appears to know everyone, and is well respected by his peers.”","Scot McLernon “I\'ve had the pleasure of knowing Jay for many years. He is very diligent, detail oriented and incredibly connected. Anyone working with Jay will benefit from his knowledge of the industry and his terrific work ethic. Please dont hesitate to reach out if you\'d like more detail.”","Cindy Spodek Dickey “I have known and worked with Jay in a variety of capacities within - and outside of - Microsoft for over 10 years. Jay is the epitome of a business and sales professional. - He is intelligent and informed around technology, advertising, and the dynamics of the rapidly changing digital media environment. - His communications are both timely and/or proactive admist a incredibly busy work and travel schedule. - He is highly effectively in a variety of leadership roles (organizational, people management, strategic planning), as a inter/intra-business v-team member (inside his own business unit, across a company, or as part of a multi-company team), and as a spokeperson for Microsoft, MSN, and the advertising industry. Most importantly though, Jay delivers. Whether its fiscal commitments to be met, an intiative to be successfully executed, or just his own personal word on something, Jay consistently demonstrates his own high-levels of personal integritity with honesty, commitment, a ready smile, and a positive \\"can-do\\" attitude.”","Todd E. Herman “Jay Sampson is a talented, high-energy sales professional who knows advertising, technology and, most importantly, how the two mix together into the platforms of today. There are very few people who can really make that claim---and fewer yet who are also great people managers. Jay is great hire in a hard to find class of executives.”","Steve Patrizi “Few people are as focused on delivering results as Jay. When I was working for him at Microsoft, he set a high bar for all of his direct and indirect reports and expected them all to stretch for excellence. He understands how to take big strategic ideas and formulate tactical plans that will get the job done with outcomes that exceed expectations. If you ever have a need for a leader who fully understands the intricacies of scaling digital advertising businesses and knows how to recruit, retain and motivate talented teams that outperform, then Jay\'s your man.”"]'] User: ['Karen Cabrejo', 'Cal State Fullerton, Business administration major with a focus in Marketing. Specialties: - Microsoft Office (Word, Powerpoint, Excel, and Outlook) - Proficient in Adobe', 'I’m a Marketing and Promotions Intern for the Marketing Athletics Department at LBSU', 'California State University, Long Beach', '[{"company":"California State University, Long Beach","company_id":"california-state-university-long-beach","industry":"Higher Education","location":"","positions":[{"description":"","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"California State University, Long Beach","title":"LBSU Athletics Marketing Intern"}],"url":"https://www.linkedin.com/company/california-state-university-long-beach"},{"company":"Yoshinoya America","company_id":"yoshinoya-america","location":"Orange County, California Area","positions":[{"description":"Responsible for cashiering and stocking Assisted customers with their ordersCollaborate with the team manager and team members to keep things going wellEstablish a good relationship with the team manager and team membersDetail oriented by providing accurate orders and correct change Responsible for cashiering and stocking Assisted customers with their ordersCollaborate with the team manager and team members to keep things going wellEstablish a good relationship with the team manager and team membersDetail oriented by providing accurate orders and correct change","duration":"Jul 2017 Dec 2017 6 months","duration_short":"6 months","end_date":"Dec 2017","start_date":"Jul 2017","subtitle":"Yoshinoya America","title":"Cashier"}],"url":"https://www.linkedin.com/company/yoshinoya-america"}]', '["Felipe Hernandez “Hard-working student with a great mind. Excellent writing skills, great communicator, and great critical thinker. Excels in group work.”","Courtney Schmidt “Karen is a wonderful group partner to work with! She is a very fast communicator and gets things done as soon as possible with a strong work ethic. I’m so happy I got to be in a group with her because her skills definitely make our projects stand out! I would definitely recommend her in any marketing position she decides to chose!”"]']### Assistant: The agent's job is to provide strategic counsel and guidance in the marketing industry. Today, the agent is reaching out to the user because they need to discuss potential marketing opportunities for the LBSU Athletics Department at California State University, Long Beach.
### Human: Agent: ['Shawn Lehner', 'I would describe myself as a result driven technology perfectionist who is fascinated by emerging technologies and motivated to provide solutions that solve real-world business needs while establishing a foundation for the future. I specialize in innovative cross platform solutions and am extremely proficient in researching and integrating new technologies.I have a vast programming background with experience developing for all kinds of platforms. This background provides a foundation for my ongoing development efforts, understanding of new technology, and ability to work with developers to plan the technical framework for a project. In addition, this skill set allows me to be an effective leader for any technology group.I have had experience building and leading teams for both research and production projects. This includes managing budgets, writing project proposals, developing project plans, and establishing accurate product schedules. I am extremely capable at managing teams on large projects to meet deadlines and deliver not only what was outlined by the project plan but also create a product that is inline with the underlying goals of the project.Highlights:✓ Full stack development experience✓ Result driven and highly motivated✓ Excellent communication and leadership skills✓ Extensive technology background to draw upon✓ Years of management experience-', 'Director, Technology and Product at RideStyler', 'Burkson', '[{"company":"Burkson","company_id":"burkson","industry":"Information Technology and Services","location":"Tualatin, OR","positions":[{"description":"As the Director of Technology for Burkson I am responsible for managing all development initiatives. This includes our internal product development, as well as consulting services for client projects. I work closely with our development team, as well as external clients to coordinate projects and establish project requirements, budgets, and timelines.In addition to my administrative responsibilities, I also spend a good amount of time acting as one of the lead developers on various projects spanning web, mobile and desktop applications.","duration":"May 2009 - Present 12 years 3 months","duration_short":"12 years 3 months","end_date":"Present","start_date":"May 2009","subtitle":"Burkson","title":"Director of Technology"}],"url":"https://www.linkedin.com/company/burkson"},{"company":"RideStyler","company_id":"ridestyler","location":"Tualatin, Oregon, United States","positions":[{"description":"","duration":"2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2009","subtitle":"RideStyler","title":"Director, Technology and Product"}],"url":"https://www.linkedin.com/company/ridestyler"},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"In my spare time I also work as a technology consultant which allows me to stay up to speed with new technologies that I do not have the opportunity to interact with in my full time position. This additional exposure enables me to stay sharp on many cutting edge technologies, my favorites being anything related to developing web applications.I have been involved in many different types of projects. From simple company websites and data management tools, all the way up to enterprise shipment tracking systems which are actively being used to deliver millions of packages to thousands of customers.","duration":"Feb 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Feb 2008","subtitle":"Freelance","title":"Technology Consultant"}],"url":""}]', '["“Shawn takes the time to understand what we\'re doing and where we want to go before any recommendation is ever made. Taking the time to listen to each client allows Shawn the ability to connect the dots between client and prospect needs and available tools and services. Shawn\'s integrity and top quality work ensure clients like me never have to question if things were completed as requested. Shawn provides shared success to any company. ”","“I\'ve had the pleasure of working with Shawn on a number of projects, some for very high profile clients. From day one I was impressed with him on a number fronts. Most engineers, no matter how good they are at their development work, tend to be lack luster in other significant areas such as communication, organization, creativity, etc. Shawn is the whole package. He is hands down one of best developers I have ever worked with. He is extremely efficient, fast, reliable and has an uncanny ability to pickup and build on new technologies, languages and platforms with seeming ease. He not only will deliver a very functional end-product, he\'ll do it with thoughtful user experience and design intact. I can\'t recommend him enough, and hope to work with him again in the future.”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to manage all development initiatives and coordinate projects, and today, the agent is reaching out to the user because they need assistance with a digital transformation project at the user's leading bank.
### Human: Agent: ['Mary Vasquez-Slack', 'As a local and virtual assistant, simply put, I help businesses reclaim time. Over the past 15+ years I’ve worked with consultants, businesses and nonprofit organizations providing general administrative and development support. Assistance is available for projects and ongoing support at an hourly rate or in blocks of 10 or 20 hours on an as needed basis. For monthly support needed over 6 months, a flat fee package can be arranged. A 30-minute consultation is free, so schedule yours today! 📧 mary@mvsoffice.com', 'Local and Virtual Assistant \| Administrative, Posting & Distributing Services \| The Berkshires, MA', 'Entrepreneurship for All (EforAll)', '[{"company":"Entrepreneurship for All (EforAll)","company_id":"entrepreneurship-for-all","industry":"Civic and Social Organizations","location":"","positions":[{"description":"","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"Entrepreneurship for All (EforAll)","title":"Program Coordinator"}],"url":"https://www.linkedin.com/company/entrepreneurship-for-all"},{"company":"My Versatile Secretary","company_id":null,"location":"Pittsfield, Massachusetts Area","positions":[{"description":"VIRTUAL ASSISTANTAdministrative▪ Audiograms for Social Media▪ Contact Management▪ Forms Creation▪ Mail Merges ▪ PowerPoint Presentations▪ Newsletters berkshireFLYER is my Posting & Distributing ServiceFlyer, Brochures and more! VIRTUAL ASSISTANTAdministrative▪ Audiograms for Social Media▪ Contact Management▪ Forms Creation▪ Mail Merges ▪ PowerPoint Presentations▪ Newsletters berkshireFLYER is my Posting & Distributing ServiceFlyer, Brochures and more!","duration":"May 2004 - Present 17 years 7 months","duration_short":"17 years 7 months","end_date":"Present","start_date":"May 2004","subtitle":"My Versatile Secretary","title":"Virtual Assistant"}],"url":""},{"company":"Jewelry by Mary L","company_id":null,"location":"Pittsfield, Massachusetts Area","positions":[{"description":"Handcrafted sterling silver jewelry created with various precious and semi-precious gemstones and metals.Tomboy Jewelry Retail \| Wholesale \| Fundraisers \| Home Parties Handcrafted sterling silver jewelry created with various precious and semi-precious gemstones and metals.Tomboy Jewelry Retail \| Wholesale \| Fundraisers \| Home Parties","duration":"Jul 2006 Jul 2013 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jul 2013","start_date":"Jul 2006","subtitle":"Jewelry by Mary L","title":"Chief Creative Officer"}],"url":""},{"company":"Berkshire Community College","company_id":"berkshire-community-college","location":"","positions":[{"description":"","duration":"1995 2004 9 years","duration_short":"9 years","end_date":"2004","start_date":"1995","subtitle":"Berkshire Community College","title":"Office of the President and Student Affairs"}],"url":"https://www.linkedin.com/company/berkshire-community-college"}]', '["Suzanne Engels “Mary is a creative professional, providing office support in data management, organization tasks and web application management. She keeps up on web technology, new features and took the initiative to suggest upgrades to the Google Places client accounts. She interacts directly with our clients in this capacity, managing the accounts and taking care of issues when they arise. Always upbeat, cheerful and enthusiastic, it is a pleasure to have her on our business team!”","Anne Meczywor “Mary undertook two projects for me that I had put off doing but that really needed to be done...and done well. She organized my entire SOI database, and created a way for me to organize a particularly detailed form of data that I send out to potential clients. Both projects were completed quickly and thoroughly. In a matter of a few days, these things that would have taken me weeks to complete, if I ever did manage to find the time to do them, were up and running and helping me to do my work better and easier. This was money very well spent. I will hire Mary in the future for other projects without hesitation.”"]'] User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to provide general administrative and development support, while the user is reaching out to the agent because they need assistance with referral and business development in the healthcare sector.
### Human: Agent: ['Matthew LaBorde', 'I am a dynamic non-profit professional who has 8 years of case management experience. I have a demonstrated track record of building trust with clients experiencing a range of difficult circumstances including homelessness, substance-misuse, poverty, unemployment and mental and physical illness. Aside from my direct social services experience, I have worked on a number of grants and have been involved with developing important program documents, data collection tools, and education curriculum that are used in the implementation of these grants. I am looking to build my repertoire of social services knowledge. I am interested in macro social work issues such as non-profit funding, social enterprise, and non-profit management. Personally, I am a very outgoing and optimistic person who thrives in collaborative work environments that value honesty, teamwork, and compassion. I have volunteered for a number of organizations who work on issues such as youth mentoring, sustainable agriculture, and social justice activism. I have founded and lead a weekly support group for men to learn about the negative impacts of patriarchy and sexist oppression. I also contribute monthly to a blog centering around the values of simple living, social justice, community, and spirituality.', 'Non-Profit Program Manager / Master of Public Administration Candidate at Penn', 'N Street Village', '[{"company":"N Street Village","company_id":"n-street-village","industry":"Nonprofit Organization Management","location":"Washington D.C. Metro Area","positions":[{"description":"I am helping to facilitate the launch of a new Vocational Center at the N Street Village, a homeless services organization that serves women in the Washington D.C area. Our goal will be to support women in reaching their goals related to education, employment, and financial health to claim her highest quality of life. I am helping to facilitate the launch of a new Vocational Center at the N Street Village, a homeless services organization that serves women in the Washington D.C area. Our goal will be to support women in reaching their goals related to education, employment, and financial health to claim her highest quality of life.","duration":"Oct 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Oct 2018","subtitle":"N Street Village","title":"Vocational Center Manager"}],"url":"https://www.linkedin.com/company/n-street-village"},{"company":"Martha O\'Bryan Center","company_id":"martha-o%27bryan-center","location":"Greater Nashville Area, TN","positions":[{"description":"• Recruited, enrolled, and engaged residents of J.C. Napier Homes and Tony Sudekum Homes public housing developments.• Managed an annual caseload of approximately 100 individuals.• Created grant program infrastructure, developed program documents and guidelines, and collaborated with team members to develop efficient processes and protocols.• Completed assessments and goal plans with each participant to identify and document unique goals and services strategies.• Identified and anticipated barriers to employment and developed strategies to provide wrap-around services.• Worked closely with program Job Developer to identify and facilitate connections to paid/unpaid work experiences, on-the-job training opportunities, internships, apprenticeships and full and part-time employment.• Conducted follow-up with both employers and employees after placement.• Facilitated soft-skill and work readiness trainings for participants.• Monitored progress and maintained clear documentation of progress for each participant, entering data into tracking software.","duration":"Mar 2016 Sep 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2017","start_date":"Mar 2016","subtitle":"Martha O\'Bryan Center","title":"Career Coach / Case Manager"}],"url":"https://www.linkedin.com/company/martha-o%27bryan-center"},{"company":"Project Return (Nashville)","company_id":"project-return-inc-nashville-","location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"Sep 2015 Mar 2016 7 months","duration_short":"7 months","end_date":"Mar 2016","start_date":"Sep 2015","subtitle":"Project Return (Nashville)","title":"Client Services Counselor"}],"url":"https://www.linkedin.com/company/project-return-inc-nashville-"},{"company":"Chrysalis Los Angeles","company_id":"chrysalis-socal","location":"Santa Monica, California","positions":[{"description":"- Orient, assess, and provide employment consultation for new clients, and working clients as needed.- Leverage client background, and experience through employment consulting.- Oversee the day-to-day case management of both working and non-working client cases as assigned.- Facilitate / teach various employment and life skills classes and workshops.- Maintain accurate client/program statistics to manage caseload and generate reports as needed.- Maintain up-to-date internal and external referral resources that facilitate client employment search.- Organize, plan, and facilitate Evening Group meetings as assigned.- Coordinate volunteer services and scheduling.- Represent Chrysalis to stakeholders.","duration":"Aug 2014 Aug 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2015","start_date":"Aug 2014","subtitle":"Chrysalis Los Angeles","title":"Employment Specialist"}],"url":"https://www.linkedin.com/company/chrysalis-socal"},{"company":"GARDNER REALTORS","company_id":"gardner-realtors","location":"Metairie, LA","positions":[{"description":"- Assisted in the editing and development of a new blog, website, and daily advertising and marketing content- Collaborated with marketing team to develop and implement online and printed marketing campaigns- Managed social media pages: Facebook, Twitter, Pinterest, Youtube, Google+- Developed social media content for over 10,000 fans and followers - Assisted in the editing and development of a new blog, website, and daily advertising and marketing content- Collaborated with marketing team to develop and implement online and printed marketing campaigns- Managed social media pages: Facebook, Twitter, Pinterest, Youtube, Google+- Developed social media content for over 10,000 fans and followers","duration":"May 2014 Jul 2014 3 months","duration_short":"3 months","end_date":"Jul 2014","start_date":"May 2014","subtitle":"GARDNER REALTORS","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/gardner-realtors"},{"company":"SpringHillian Student Newspaper","company_id":null,"location":"Mobile, Alabama Area","positions":[{"description":"- Supervised and coordinated the work of seven journalism and advertising students- Oversaw publication production, including artwork, layout, typography, and printing, ensuring adherence to weekly deadlines- Represented the newspaper to the college community and stakeholders by upholding the newspapers values and journalistic integrity- Developed story or content ideas, considering reader or audience appeal- Solicited new advertisers with newly designed sales packets and pricing guidelines","duration":"Jan 2014 May 2014 5 months","duration_short":"5 months","end_date":"May 2014","start_date":"Jan 2014","subtitle":"SpringHillian Student Newspaper","title":"Editor in Chief"}],"url":""},{"company":"Red Square Agency","company_id":"red-square-agency","location":"Mobile, Alabama Area","positions":[{"description":"- Researched and developed new social media content for southern casino brands- Assisted proofreaders by checking both print and online media for grammatical mistakes and design issues - Researched and developed new social media content for southern casino brands- Assisted proofreaders by checking both print and online media for grammatical mistakes and design issues","duration":"Sep 2013 Jan 2014 5 months","duration_short":"5 months","end_date":"Jan 2014","start_date":"Sep 2013","subtitle":"Red Square Agency","title":"Account Services"}],"url":"https://www.linkedin.com/company/red-square-agency"},{"company":"Nashville Business Journal","company_id":"nashville-business-journal","location":"Greater Nashville Area, TN","positions":[{"description":"- Located and contacted potential clients to offer advertising services- Developed new advertising sales strategies for slow sectors of the market by creating sales flyers and setting up sales meetings- Attend “NBJ” networking events to develop relationships with local business owners and decision makers - Located and contacted potential clients to offer advertising services- Developed new advertising sales strategies for slow sectors of the market by creating sales flyers and setting up sales meetings- Attend “NBJ” networking events to develop relationships with local business owners and decision makers","duration":"May 2013 Aug 2013 4 months","duration_short":"4 months","end_date":"Aug 2013","start_date":"May 2013","subtitle":"Nashville Business Journal","title":"Advertising Sales Intern"}],"url":"https://www.linkedin.com/company/nashville-business-journal"}]', '["Sara Jones “It’s rare that you come across such a born connector with a drive for growth and depth of integrity that you find in Matt. I’ve known Matt three years and after his Jesuit Volunteer Corps service, I had the pleasure of coaching him one-on-one through an intensive, five-month program designed to help JVs and other volunteers build fulfilling lives after service. Above all, I’ve always been impressed by Matt’s “Don’t talk about it, be about it” mentality. His optimistic focus on possibilities, his talent and passion for relationship-building, and his commitment to being accountable and taking responsibility for himself make him a natural leader. And moreover, as a lifelong learner, Matt continuously strives to develop skills and other parts of himself he wants to grow, and journey deeper into his life purpose. In short, Matt says yes to life and it’s contagious to those around him. Matt would be a true asset to any team and comes with my heartfelt recommendation.”","Sean O\'Neill “Having worked with Matthew at Chrysalis, his ability to connect with people was unparalleled. He brought an energy to the office that was contagious, and this ensured client progress while he reached and exceeded organizational goals. Matthew is a natural leader and exactly the kind of person you would want to have on a project, whether that involved working with people or utilizing his litany of technical skills. ”"]'] User: ['Patrick Churaman', 'Professional and Skilful', 'Property Handymaintenance Contractor LLC', 'Property', '[{"company":"Property","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"Repair,Remodel,Renovate,Restore,Updrade and Turnover Apartments,Single Homes and Rental Properties. Repair,Remodel,Renovate,Restore,Updrade and Turnover Apartments,Single Homes and Rental Properties.","duration":"Feb 2014 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"Feb 2014","subtitle":"Property","title":"Owner/General Manager -Property Handymaintenance Contractor LLC"}],"url":""},{"company":"Mullally Development Company","company_id":null,"location":"Queen Anne Seattle WA","positions":[{"description":"Leasing,Maintaining and Managing an apartment complex with 37 Units.Worked with AMSI ,YARDI,YesEnergy,OnlineCity Lights,Moco Inc for screening,home online check depositing , excel ,Microsoft word,banking,balancing.Complete all turns,repairs,oversee vendors ,landscape and maintenance technician,accept bids ,make decisions on behalf of the Property Manager. Leasing,Maintaining and Managing an apartment complex with 37 Units.Worked with AMSI ,YARDI,YesEnergy,OnlineCity Lights,Moco Inc for screening,home online check depositing , excel ,Microsoft word,banking,balancing.Complete all turns,repairs,oversee vendors ,landscape and maintenance technician,accept bids ,make decisions on behalf of the Property Manager.","duration":"Sep 2015 May 2016 9 months","duration_short":"9 months","end_date":"May 2016","start_date":"Sep 2015","subtitle":"Mullally Development Company","title":"Onsite Property Manager"}],"url":""},{"company":"Riverstone Residential Group","company_id":"riverstone-residential-group","location":"Alto Apts Seattle","positions":[{"description":"Managed maintenance technicians and house keepers ,oversee vendors ,complete unit turns on a timely manner,communicate with managers and tenants ,complete tenants work orders ,schedule mechanical repairs ,Order materials and keep the facility up yo code.Manage Safety meetings and Preventive measures and Fire Drills. Managed maintenance technicians and house keepers ,oversee vendors ,complete unit turns on a timely manner,communicate with managers and tenants ,complete tenants work orders ,schedule mechanical repairs ,Order materials and keep the facility up yo code.Manage Safety meetings and Preventive measures and Fire Drills.","duration":"Jun 2014 May 2015 1 year","duration_short":"1 year","end_date":"May 2015","start_date":"Jun 2014","subtitle":"Riverstone Residential Group","title":"Maintenance Supervisor"}],"url":"https://www.linkedin.com/company/riverstone-residential-group"},{"company":"Senior Living Facility","company_id":null,"location":"Seattle","positions":[{"description":"Maintain and Manage the facility,repair remodel and complete preventive maintenance.In charge of housekeeping,time schedules and day to day operation.Safety Alarm Systems,Fire Safety,Fire Drills and Prevention,Tag out Lock out -Control of Hazardous Energy,Disaster Preparedness,OSHA,WISHA,Health Hazards and Prevention.PTAC and HVAC Maintenance ,Temperature Control Systems and its Use. Maintain and Manage the facility,repair remodel and complete preventive maintenance.In charge of housekeeping,time schedules and day to day operation.Safety Alarm Systems,Fire Safety,Fire Drills and Prevention,Tag out Lock out -Control of Hazardous Energy,Disaster Preparedness,OSHA,WISHA,Health Hazards and Prevention.PTAC and HVAC Maintenance ,Temperature Control Systems and its Use.","duration":"Feb 2014 Jun 2014 5 months","duration_short":"5 months","end_date":"Jun 2014","start_date":"Feb 2014","subtitle":"Senior Living Facility","title":"Maintenance Director"}],"url":""},{"company":"Mcleod Construction, LLC","company_id":"mcleod-construction-llc","location":"Greater Seattle Area","positions":[{"description":"Repair,Renovate,Restore.Remodel Condominiums from Ground to Roof.-Including Apartments and Single HomesCarpentry,Painting,Drywall,Textures,Electrical,Plumbing and Emergencies.Laid off . Repair,Renovate,Restore.Remodel Condominiums from Ground to Roof.-Including Apartments and Single HomesCarpentry,Painting,Drywall,Textures,Electrical,Plumbing and Emergencies.Laid off .","duration":"Oct 2013 Nov 2013 2 months","duration_short":"2 months","end_date":"Nov 2013","start_date":"Oct 2013","subtitle":"Mcleod Construction, LLC","title":"Service Carpenter"}],"url":"https://www.linkedin.com/company/mcleod-construction-llc"},{"company":"Giddens Industries","company_id":null,"location":"Everett","positions":[{"description":"Run machine making parts,Deburr Parts, ATA Drill-jig(Drill spec) parts and Assembler.All and most parts of Titanium and Aluminium are made for Boeing. Run machine making parts,Deburr Parts, ATA Drill-jig(Drill spec) parts and Assembler.All and most parts of Titanium and Aluminium are made for Boeing.","duration":"Aug 2012 Sep 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2013","start_date":"Aug 2012","subtitle":"Giddens Industries","title":"Machine Operator/Deburrer/Assembler"}],"url":""},{"company":"Everett Community College","company_id":null,"location":"SnoIsle - Airport Road Everett Wa.","positions":[{"description":"Precision Machining Classes Precision Machining Classes","duration":"Mar 2012 Jun 2012 4 months","duration_short":"4 months","end_date":"Jun 2012","start_date":"Mar 2012","subtitle":"Everett Community College","title":"Precision Machining"}],"url":""},{"company":"A\'s Handyman and General Contractor","company_id":null,"location":"Mountlake Terrace Wa.","positions":[{"description":"Complete Maintenance to Real Estate Properties -Maintain,Upgrade and Repair Single Homes and Rental Units.Plumbing-Carpentry-Electrical-Tiles-Laminate-Floors-Roofs-Painting-Drywall-Doors-Locks-Trims Etc. Complete Maintenance to Real Estate Properties -Maintain,Upgrade and Repair Single Homes and Rental Units.Plumbing-Carpentry-Electrical-Tiles-Laminate-Floors-Roofs-Painting-Drywall-Doors-Locks-Trims Etc.","duration":"Jan 2006 Jun 2012 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jun 2012","start_date":"Jan 2006","subtitle":"A\'s Handyman and General Contractor","title":"Owner/Manger"}],"url":""},{"company":"Pam\'s Kitchen Restaurant-Caribbean","company_id":null,"location":"5000 University Way Seattle,Wa.","positions":[{"description":"Assist in Dish Washing,Cooking,Maintenance and Management.DJ for Party Nights Assist in Dish Washing,Cooking,Maintenance and Management.DJ for Party Nights","duration":"Sep 2006 Sep 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2010","start_date":"Sep 2006","subtitle":"Pam\'s Kitchen Restaurant-Caribbean","title":"Owner/Manager"}],"url":""},{"company":"City of Shoreline","company_id":"city-of-shoreline","location":"","positions":[{"description":"Remodeled and Maintained the City\'s Buildings,City Hall and Police Precint.Resigned and took a full time job with Pinnacle. Remodeled and Maintained the City\'s Buildings,City Hall and Police Precint.Resigned and took a full time job with Pinnacle.","duration":"Jan 2010 May 2010 5 months","duration_short":"5 months","end_date":"May 2010","start_date":"Jan 2010","subtitle":"City of Shoreline","title":"Facilities Helper-Part time"}],"url":"https://www.linkedin.com/company/city-of-shoreline"},{"company":"Pinnacle Property Management Ltd","company_id":"pinnacle-property-management-ltd","location":"","positions":[{"description":"Laid Off-As a Maintenance Supervisor for 230 Units in Mukilteo with 2 technicians,Pool and Grounds. Laid Off-As a Maintenance Supervisor for 230 Units in Mukilteo with 2 technicians,Pool and Grounds.","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Pinnacle Property Management Ltd","title":"Maintenance Supervisor"}],"url":"https://www.linkedin.com/company/pinnacle-property-management-ltd"},{"company":"RM Services LLC","company_id":null,"location":"Seattle to Bellevue","positions":[{"description":"Laid Off- Complete Maintenance to 20 Jack In The Box Buildings from Ground up to Roof. Laid Off- Complete Maintenance to 20 Jack In The Box Buildings from Ground up to Roof.","duration":"Sep 2009 Dec 2009 4 months","duration_short":"4 months","end_date":"Dec 2009","start_date":"Sep 2009","subtitle":"RM Services LLC","title":"Building Technician"}],"url":""},{"company":"Phillips Real Estate Services/ & Cornell & Associates RE.","company_id":"phillipsrealestate","location":"Greater Seattle Area","positions":[{"description":"Worked as an Onsite Resident Manager and was contracted as a Vendor/General Contractor to complete Repairs and Upgrade to Rental Units and Single Homes. Worked as an Onsite Resident Manager and was contracted as a Vendor/General Contractor to complete Repairs and Upgrade to Rental Units and Single Homes.","duration":"Jan 2003 Sep 2009 6 years 9 months","duration_short":"6 years 9 months","end_date":"Sep 2009","start_date":"Jan 2003","subtitle":"Phillips Real Estate Services/ & Cornell & Associates RE.","title":"Resident Manager and Vendor/Contractor"}],"url":"https://www.linkedin.com/company/phillipsrealestate"}]', '["Ansel James “I worked with Patrick a number of years ago when we volunteered to make a friend’s home wheelchair accessible. It was a challenge but we got the job done. The work involved plumbing, tiling, removing a wall and widening some doors. Patrick’s pleasant disposition and positive outlook made it a pleasure to work with him.”","LinkedIn User “I have worked with Patrick more than once and everytime I have been more than pleased with the results. He is quite amicable and his quotes were always very reasonable. Every time he has delivered on time and on budged. If every contractor I\'ve worked with was like him, life would have been so much more easier to manage. If you are thinking about hiring him for a job, then please by all means go ahead and you\'ll be happy that you made a good decision after you have already seen the results that he delivers.”"]']### Assistant: The agent's job is to provide property maintenance and repair services, and today the user is reaching out to the agent because they need assistance with repairing and upgrading their rental properties.
### Human: Agent: ['Justin Jelinek', 'Product development professional with extensive experience in aviation and operations management. My emphasis is on products and process improvements which integrate user solutions with customer-driven preferences. I have a demonstrated skill in project management, and a sharpened ability to effectively lead business, creative, and technical teams.', 'Product development. Experience design.', 'United Airlines', '[{"company":"United Airlines","company_id":"united-airlines","industry":"Airlines and Aviation","location":null,"positions":[{"description":"","duration":"Mar 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Mar 2019","subtitle":"United Airlines","title":"Innovation Manager, Technical Operations"},{"description":"Led experiential design and product development initiatives for United’s Mobile Agent Platform. Portfolio included three native iOS applications: Mobile Agent, My Schedule, and Insight.","duration":"Jun 2012 Mar 2019 6 years 10 months","duration_short":"6 years 10 months","end_date":"Mar 2019","start_date":"Jun 2012","subtitle":"United Airlines","title":"Product Manager, Airport Operations"},{"description":"Developed Integration strategy and led a cross-functional team through a large scale Passenger Service System migration at O’Hare International Airport.Led a team of fifty Key Communicators, showcasing company merger, harmonized policy and procedure, standard work and system migration information to foster understanding and collaboration among merged worked groups.","duration":"Jun 2011 Jun 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2012","start_date":"Jun 2011","subtitle":"United Airlines","title":"Project Manager, PSS (Shares) Integration"}],"url":"https://www.linkedin.com/company/united-airlines"},{"company":"Continental Airlines","company_id":"continental-airlines","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Provided direct leadership, mentoring and support to 300 Airport Sales Agents and Customer Service Representatives. Provided direct leadership, mentoring and support to 300 Airport Sales Agents and Customer Service Representatives.","duration":"Sep 1997 Jun 2011 13 years 10 months","duration_short":"13 years 10 months","end_date":"Jun 2011","start_date":"Sep 1997","subtitle":"Continental Airlines","title":"Hub Manager, Customer Service"}],"url":"https://www.linkedin.com/company/continental-airlines"}]', '["Diana Krohn “I\'ve collaborated with Justin on programs over the last few years and I appreciate his unique blend of subject matter expertise and technology skills. These allow him to be effective in determining how to best implement technology to support the airline. I\'ve worked with Justin to solve joint business/technology issues, facilitate understanding our current operation, and developing products and processes that will enhance the operation. I count on Justin to be a dependable and approachable product developer who has insight into both technical innovation and practical business concerns. He\'s successfully implemented a number of programs that help our frontline employees deliver and I can\'t wait to see what he brings us next! ”","Karen Campbell “I worked directly with Justin on urgent people-related issues for four years. His recent relocation to undertake a strategic role in a large airline merger is a perfect fit for one of his major strengths, the ability to visualize what works for the external customer while meeting the stringent goals of the internal customer. Interestingly, Justin also has a sideline passion, meeting peoples\' accessibility needs. This demonstrates the empathetic side of a truly customer-focused forward thinker. I would recommend Justin wholeheartedly.”"]'] User: ['Brent Mitchell', 'Self-motivated, creative pm/producer with years of proven experience on both client and agency sides producing integrated advertising campaigns (TV, OOH, Print, Digital, Social) while working with leading global brands to achieve strategic goals. Skilled mentor who’s able to build and maintain positive relationships with a wide range of clients, colleagues and vendors. Solid reputation for producing a high volume of work under pressure.', 'Project Manager at United Airlines', 'United Airlines', '[{"company":"United Airlines","company_id":"united-airlines","industry":"Airlines/Aviation","location":"Chicago, Illinois, United States (Remote)","positions":[{"description":"","duration":"Jun 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2021","subtitle":"United Airlines","title":"Project Manager"}],"url":"https://www.linkedin.com/company/united-airlines"},{"company":"Grey Group","company_id":"grey-group","location":"New York, New York, United States","positions":[{"description":"Trulicity Trulicity","duration":"Sep 2020 May 2021 9 months","duration_short":"9 months","end_date":"May 2021","start_date":"Sep 2020","subtitle":"Grey Group","title":"Integrated Project Manager"}],"url":"https://www.linkedin.com/company/grey-group"},{"company":"WWE","company_id":"world-wrestling-entertainment","location":"Stamford, Connecticut","positions":[{"description":"","duration":"Apr 2019 Sep 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2020","start_date":"Apr 2019","subtitle":"WWE","title":"Project Manager"}],"url":"https://www.linkedin.com/company/world-wrestling-entertainment"},{"company":"McCann Worldgroup","company_id":"mccannworldgroup","location":"New York, New York, United States","positions":[{"description":"Verizon Verizon","duration":"May 2018 Apr 2019 1 year","duration_short":"1 year","end_date":"Apr 2019","start_date":"May 2018","subtitle":"McCann Worldgroup","title":"Senior Print Producer"}],"url":"https://www.linkedin.com/company/mccannworldgroup"},{"company":"Heartbeat","company_id":"heartbeat-ideas","location":"New York, New York, United States","positions":[{"description":"Genentech (OCREVUS)Avanir (Nuedexta) Genentech (OCREVUS)Avanir (Nuedexta)","duration":"May 2016 Apr 2018 2 years","duration_short":"2 years","end_date":"Apr 2018","start_date":"May 2016","subtitle":"Heartbeat","title":"Senior Print Producer"}],"url":"https://www.linkedin.com/company/heartbeat-ideas"},{"company":"McCann Worldgroup","company_id":"mccannworldgroup","location":"New York, New York, United States","positions":[{"description":"MicrosoftVerizonQualcomm MicrosoftVerizonQualcomm","duration":"Sep 2014 May 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2016","start_date":"Sep 2014","subtitle":"McCann Worldgroup","title":"Print Producer"}],"url":"https://www.linkedin.com/company/mccannworldgroup"},{"company":"Hill Holliday","company_id":"hill-holliday","location":"New York, New York, United States","positions":[{"description":"Verizon Wireless Retail Verizon Wireless Retail","duration":"Apr 2010 Sep 2014 4 years 6 months","duration_short":"4 years 6 months","end_date":"Sep 2014","start_date":"Apr 2010","subtitle":"Hill Holliday","title":"Production Manager"}],"url":"https://www.linkedin.com/company/hill-holliday"}]', '["Brian Austin “Brent is dedicated, knowledgeable, efficient, and quick to adjust with changing circumstances. At WWE Brent would calmly shepherd projects—efficiently, and on time—while being flexible and accommodating. He is a pleasure to work with.”","Debra Scuracchio “I worked with Brent at Craft. He is very smart. He is a fast leaner and very professional. He very even tempered. And in this business ..that\'s an accomplishemnt. His knowledge of software/programs in retouching and photography brings something extra to his print production experience He is creative, charming and fun to work with He is also a great team player and takes pride in his work. I enjoyed working with him a lot.You can\'t go wrong having him on your team and I would hire him in a heart beat if given the opportunity.”"]']### Assistant: The agent's job is to lead business, creative, and technical teams in product development and process improvements, and today, the user is reaching out to the agent because they need assistance in producing an integrated advertising campaign for a leading global brand.
### Human: Agent: ['India Foster', "I'm a media maven that turned my love for sharing stories into a career. Every day I have the opportunity to curate exclusive content for the largest distributor of urban content in the country. While generating original ideas, I am a leading voice for Black America sharing valuable stories on our online communities. I am also seasoned in event marketing. It has allowed my love for experiences and creating content to be executed through creative social media marketing strategies.My passion for all things digital allows me to produce and share inspirational and entertaining content as a professional and creative. As a millennial, I promote innovation, excellence, and cultural diversity. I'd really appreciate it if you would take the time to endorse my skills below.", 'Creative Media Professional @ Reach Media \| Digital Storyteller \| Experience Enthusiast', 'Reach Media Inc', '[{"company":"Reach Media Inc","company_id":"reach-media","industry":"Broadcast Media","location":"Dallas, Texas, United States","positions":[{"description":"Curating exclusive content/interviews from the Rickey Smiley Morning Show as well as covering breaking news and entertainment stories for a nationally syndicated show. Creates original content and post audio, transcripts, sharing through social media & other websites. Shares content within a wide network and repurpose it through different media outlets. Generates original ideas and uses my understanding of online culture and editorial judgment to curate content that is relevant. Edits audio and video content while using SEO and SMO. https://rickeysmileymorningshow.com/author/indiamonee/","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Reach Media Inc","title":"Digital Producer \| The Rickey Smiley Morning Show"}],"url":"https://www.linkedin.com/company/reach-media"},{"company":"DIVA Team Productions, LLC","company_id":null,"location":"Virtual","positions":[{"description":"As the lead producer, I prepare a lively creative direction for media and marketing campaigns for clients. Focuses on digital initiatives for clients like curating and editing video content with a fast turn around. Uploading content to platforms to be streamed to an audience. Stays updated with the latest media techniques, web trends, and production technologies.","duration":"Aug 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2019","subtitle":"DIVA Team Productions, LLC","title":"Multimedia Producer"}],"url":""},{"company":"YouTube","company_id":"youtube","location":"","positions":[{"description":"Manages India Monee’ YouTube channel, blog, podcast, and brand by creating and producing original content meant to entertain and encourage an audience of more than 41,000 people.","duration":"Aug 2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Aug 2013","subtitle":"YouTube","title":"Creator and Content Producer"}],"url":"https://www.linkedin.com/company/youtube"},{"company":"Radio One","company_id":"radio-one","location":"Baltimore, Maryland Area","positions":[{"description":"Implemented, designed, and executed creative social media marketing strategies at promotional events to gain exposure and new clients while utilizing insights. As the youngest person on the team, I was able to leverage the existing brand voice through social media to effectively translate active promotions from online to in-person communication. Worked with the promotions director to develop event strategy and objectives; spearhead initiatives to promote various station events like concerts, client promotions, and community events. Assisted with creating daily digital and social media content on WordPress, Twitter, Instagram, and Facebook to reach more than 100,000 followers. Also participated in secretarial management.","duration":"Mar 2018 Aug 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2019","start_date":"Mar 2018","subtitle":"Radio One","title":"Experience Event Activation & Social Media Assistant"}],"url":"https://www.linkedin.com/company/radio-one"},{"company":"Oath","company_id":"oathco","location":"Sterling, VA","positions":[{"description":"Produced a multi-platform live show for the ESPN Watch App. Executed live event operations including daily sporting games and news programs. Enhanced show programming by communicating all activities with the source venue control room. Operated broadcast technology by distributing content used for recording and playback during control room productions. Provide timing counts and calculations for production and broadcast operations while executing real-time manipulation of the automation playlist.","duration":"Feb 2018 Jun 2018 5 months","duration_short":"5 months","end_date":"Jun 2018","start_date":"Feb 2018","subtitle":"Oath","title":"Live Events Producer"}],"url":"https://www.linkedin.com/company/oathco"},{"company":"iHeartRadio","company_id":"iheartradio","location":"Dallas/Fort Worth Area","positions":[{"description":"Executed, engineered, and edited live and prerecorded radio shows in a top-five market. Operated control board for studios and programming using the NexGen system for 269M+ monthly on-air listeners. Regulated program timing, operated syndicated programming, monitored tech quality, and accuracy.","duration":"Jul 2017 Dec 2017 6 months","duration_short":"6 months","end_date":"Dec 2017","start_date":"Jul 2017","subtitle":"iHeartRadio","title":"Board Operator"}],"url":"https://www.linkedin.com/company/iheartradio"},{"company":"National Association of Broadcasters Education Foundation (NABEF)","company_id":"nableadershipfoundation","location":"Washington D.C. Metro Area","positions":[{"description":"During the two week program, I intensely learned the basics of media sales including winning sales strategies, networking, presenting effective pitches, and closing sales. Participated in a group and formed a fictitious multi-media company comprised of radio, television, and cable properties. Developed and delivered a sales presentation to a group of media executives seeking candidates interested in positions in media sales.","duration":"Jun 2017 Jun 2017 1 month","duration_short":"1 month","end_date":"Jun 2017","start_date":"Jun 2017","subtitle":"National Association of Broadcasters Education Foundation (NABEF)","title":"Media Sales Institute Participant \| Howard University"}],"url":"https://www.linkedin.com/company/nableadershipfoundation"},{"company":"Prairie View A&M University","company_id":"prairie-view-a&m-university","location":null,"positions":[{"description":"Under the supervision of the Program Director for Communications of the university, I assisted with managing ongoing media relations program that increases the visibility of PVAMU. Serviced with implementing strategies for enhancing the university’s brand image and reputation. Coordinated creative service functions including writing, design, photography, and videography.","duration":"Aug 2016 May 2017 10 months","duration_short":"10 months","end_date":"May 2017","start_date":"Aug 2016","subtitle":"Prairie View A&M University","title":"Marketing Communications Intern \| Office of Communications"},{"description":"After being promoted from Lifestyles Editor, I led as the communications expert delivering editorial and visual content in a weekly publication reaching 8,000 people and created original graphics. Used my journalistic judgment to find stories to inform the campus and local community. Mastered properly verifying all information and ensured all sources were credited. Formulated which articles, columns, or stories were to be published and directed the editorial staff in meetings. Managed a staff and various contributing writers.","duration":"Aug 2015 May 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2017","start_date":"Aug 2015","subtitle":"Prairie View A&M University","title":"Editor In Chief \| The Panther Newspaper"},{"description":"On PVUKNO Radio, I created one of the highest streamed shows called \\"The Downtown Tea\\" where we discussed campus news and entertainment trending topics.","duration":"Jan 2014 May 2017 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2017","start_date":"Jan 2014","subtitle":"Prairie View A&M University","title":"On Air Personality \| PVUKNO Radio"},{"description":"As a lifestyle editor, I managed contributing writers while editing the lifestyle section of the newspaper. I created creative and innovative story ideas with an interest in lifestyle-related subjects. Wrote multiple stories on deadline and reported to Editor-in-Chief.","duration":"Jan 2015 Aug 2015 8 months","duration_short":"8 months","end_date":"Aug 2015","start_date":"Jan 2015","subtitle":"Prairie View A&M University","title":"Lifestyle Editor \| The Panther Newspaper"}],"url":"https://www.linkedin.com/company/prairie-view-a&m-university"},{"company":"104.1 KRBE","company_id":"104.1-krbe","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Aug 2016 Dec 2016 5 months","duration_short":"5 months","end_date":"Dec 2016","start_date":"Aug 2016","subtitle":"104.1 KRBE","title":"Programming Intern"}],"url":"https://www.linkedin.com/company/104.1-krbe"},{"company":"KPRC","company_id":"kprc-tv","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"KPRC","title":"News Intern"}],"url":"https://www.linkedin.com/company/kprc-tv"}]', '["“India worked with me as a Promotions Assistant at the world famous 92Q Jams in Baltimore for several years. During that time, she was a trusted and dependable team member who had a great eye for creative design and the creation of compelling social media content. We often relied on this creativity whenever there was a project that needed that special creative touch. She also took great pictures and video to help document and promote all of our events. India will be a great addition to any company that needs an out-of-the-box thinker who is always ready for whatever challenge comes her way.”","“India Foster is an innovative professional. Her creativity shines through in all of her work. She enjoys taking initiative to complete all tasks and goals set before her. ”"]'] User: ['Hannah Robinson', 'I graduated from the University of California, Santa Barbara, in June 2018 with a Bachelor\'s degree focused in Marketing and Communications, and a minor in Education - fields of interest include public relations, marketing, advertising, event planning, and communications. I aim to work in an environment where I can bring the intersection of my passion in event planning & marketing + communications to manage event logistics and drive marketing campaigns. I excel in focusing on “big-picture” advertising strategies but can easily take ownership of the specific, day-to-day marketing functions and event details in order to get desired results, traffic, sales and/or donations. Bringing enjoyable and unforgettable experiences to various people and communities turns my "work" into my passion -- I thrive off of seeing my creative thinking and detailed planning come to life in special events that bring people closer.', 'Creative Content Producer at Infuze Marketing', 'Infuze Marketing', '[{"company":"Infuze Marketing","company_id":"infuze-marketing","industry":"Marketing and Advertising","location":"","positions":[{"description":"• Photography & video production• Website development• Digital media strategy • Creative writing & design• Nonprofit training & consulting• Marketing account management","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Infuze Marketing","title":"Creative Content Producer"}],"url":"https://www.linkedin.com/company/infuze-marketing"},{"company":"NORTHEAST OF THE WELL","company_id":"northeast-of-the-well","location":null,"positions":[{"description":"● Create and oversee internal programs for all special events, virtual events, and fundraising events● Manage event logistics, agendas, compliance, vendors, auction items, and budgets – hands on from step one to take down● Oversee 10+ staff and volunteer roles for major fundraisers, meetings, and webinars ● Spread awareness of mission, expand donor base, and grow volunteers through digital marketing and fundraising/advertising strategies● Create and manage website content, social media marketing, as well as drive specific, day to day marketing campaigns● Coordinate, shoot, and edit all photo/cinema for marketing campaigns and events","duration":"Dec 2019 Jul 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2021","start_date":"Dec 2019","subtitle":"NORTHEAST OF THE WELL","title":"Event & Marketing Manager"},{"description":"","duration":"Jun 2019 Dec 2019 7 months","duration_short":"7 months","end_date":"Dec 2019","start_date":"Jun 2019","subtitle":"NORTHEAST OF THE WELL","title":"Special Events & Communications Coordinator"}],"url":"https://www.linkedin.com/company/northeast-of-the-well"},{"company":"The Palm Tree Resort Villa - Greece","company_id":null,"location":"Antiparos, Greece","positions":[{"description":"● Managed all weekly social events for the villa that took place on multiple Greek islands ● Contributed in the creation of the app, \\"Exclusivi,\\" designed to assist the guests staying in the villa, as well as to market and advertise the villa for potential guests ● Managed 10+ staff members daily, created/planned/set up 20+ guest activities, and answered/delivered all requests from guests through our app ● Created and oversaw all event budgets, agendas, and logistics","duration":"Jun 2018 Sep 2018 4 months","duration_short":"4 months","end_date":"Sep 2018","start_date":"Jun 2018","subtitle":"The Palm Tree Resort Villa - Greece","title":"Public Relations & Event Coordinator"}],"url":""},{"company":"Communications Department at UCSB","company_id":null,"location":"","positions":[{"description":"● Gathered information from senior citizens about their family relationships ● Cold called participants to conduct surveys for Professor Dunbar\'s study● Organized and analyzed survey responses and data, and inputted results into excel spread sheets","duration":"Apr 2018 Jun 2018 3 months","duration_short":"3 months","end_date":"Jun 2018","start_date":"Apr 2018","subtitle":"Communications Department at UCSB","title":"Survey Administrator"}],"url":""},{"company":"Communications Department at UCSB","company_id":null,"location":"","positions":[{"description":"● Ran tightly controlled laboratory experiments● Prepared and debriefed participants for interactions in the laboratory ● Delegated sessions, conducted surveys, filmed conversations, uploaded/organized videos, and coded data","duration":"Sep 2017 Jun 2018 10 months","duration_short":"10 months","end_date":"Jun 2018","start_date":"Sep 2017","subtitle":"Communications Department at UCSB","title":"Research Assistant"}],"url":""},{"company":"Eric Plunk Baseball","company_id":null,"location":"","positions":[{"description":"● Scheduled and organized baseball events and lessons coached by former professional baseball player, Eric Plunk ● Advertised weekly for Eric Plunk’s business through social media marketing ● Assisted in all event logistics","duration":"Jun 2017 Apr 2018 11 months","duration_short":"11 months","end_date":"Apr 2018","start_date":"Jun 2017","subtitle":"Eric Plunk Baseball","title":"Social Media Marketing & Event Coordinator"}],"url":""},{"company":"Harding Elementary School, Santa Barbara","company_id":null,"location":"","positions":[{"description":"● Aided three teachers and three different classes of students weekly● Tutored students (including those with behavioral issues and learning problems) in mathematics, reading, writing, and language development","duration":"Jan 2017 Apr 2017 4 months","duration_short":"4 months","end_date":"Apr 2017","start_date":"Jan 2017","subtitle":"Harding Elementary School, Santa Barbara","title":"Elementary School Tutor"}],"url":""},{"company":"The Shea Center","company_id":null,"location":"","positions":[{"description":"● Facilitated autistic children as they rode horseback, acting as a side walker while bracing and directing the child● Guided each ride as it was treated as a healing process; specifically called hippotherapy, which helps stretch muscle, ease social anxiety, and enables autistic children to walk","duration":"Mar 2015 Sep 2015 7 months","duration_short":"7 months","end_date":"Sep 2015","start_date":"Mar 2015","subtitle":"The Shea Center","title":"Hippotherapy Assistant"}],"url":""}]', '["“It is our pleasure to write a letter of recommendation for Ms. Hannah Robinson. We are the owners of The Palm Tree Villa in Antiparos, an island in Greece, and Hannah interned this summer as a butler for the Villa. Hannah organized, managed and executed all tasks at hand, from assuring the comfort of our guests, creating necessary transfer charts and entertainment schedules, to checking the inventory and managing the housekeeping staff. She adapted quickly to the job, the new environment and to the use of all Smart Villa’s functions, including our private iphone app \\"Exclusivi\\". She was also involved in tweaking a Guest AP, that was created to facilitate guest services. Hannah took the initiative to take photographs with her own camera for the images used in the AP. She was responsible for and skillfully executed guest Special Events, such as birthday dinners with live music on the beach. Hannah is committed, eager and thorough. She performs quickly, has a positive attitude and works well with other staff members. We highly recommend her, and you can reach us at elias.samaras@gmail.com and/or alexandra.samaras1@gmail.com should you need any further information. Elias and Alexandra Samaras”","“Hannah Robinson worked as an academic research assistant for me for three consecutive quarters at the University of California, Santa Barbara (UCSB). Her tasks included gathering information from senior citizens about their family relationships, running tightly controlled laboratory experiments, and helping with data analysis. Hannah consistently exceeded expectations for all these tasks and was very prompt in replying to all my emails and updating me about how her interactions with study participants went. As a Ph.D. candidate who has interacted with several dozens of research assistants during my four years at UCSB, I can confidently say that Hannah is one of the brightest and kindest students I have had the privilege to interact with. She also took a traditional class with me during her time at UCSB and earned one of the highest grades in the class. Hannah\'s intelligence, attention to detail, strong work ethic, and cheerful disposition make her well-suited for a variety of careers, including human resources, marketing, and sales. She comes with my strongest endorsement. Quinten S. Bernhold B.A., University of San Diego (2014) M.A., University of California, Santa Barbara (2016) Ph.D., University of California, Santa Barbara (2019, Anticipated)”"]']### Assistant: The agent's job is to curate exclusive content and generate original ideas for the largest distributor of urban content in the country, and today the user is reaching out to the agent because they need assistance in managing event logistics and driving marketing campaigns for their role as an Event & Marketing Manager.
### Human: Agent: ['Surendra Appalapuram', '18 years of software industry experience . Experienced in realizing NFRs. Technically lead and mentored the team with 12-14 people. Relishing Big Data for 5 years. Have solid experience in implementing the following technologies Streaming Frameworks: Apache Flink, Apache Storm, Apache Spark, Apache Apex and Apache Kafka ETL Framework: Apache Nifi NoSQL Databases : Apache HBase , Apache Cassandra, MongoDB Data Warehouses: Snowflake Frameworks: CDH Cloud:AWS, Azure Batch Jobs: Hive, Pig and Map Reduce', 'Data Architect at RITEPROS INC', 'RITEPROS INC', '[{"company":"RITEPROS INC","company_id":null,"location":"United States","positions":[{"description":"","duration":"Oct 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Oct 2017","subtitle":"RITEPROS INC","title":"Data Architect"}],"url":""},{"company":"American IT Resource Group","company_id":"american-it-resource-group","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2017 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Apr 2017","subtitle":"American IT Resource Group","title":"Data Architect"}],"url":"https://www.linkedin.com/company/american-it-resource-group"},{"company":"GE Healthcare","company_id":null,"location":"Bengaluru Area, India","positions":[{"description":"","duration":"Nov 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Nov 2015","subtitle":"GE Healthcare","title":"Software Architect"}],"url":""},{"company":"LibertyCom LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2016 Mar 2017 10 months","duration_short":"10 months","end_date":"Mar 2017","start_date":"Jun 2016","subtitle":"LibertyCom LLC","title":"Lead DataEngineer"}],"url":""},{"company":"Siemens Technology India","company_id":"siemens-technology-india","location":"Bengaluru Area, India","positions":[{"description":"","duration":"Jul 2013 Oct 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2015","start_date":"Jul 2013","subtitle":"Siemens Technology India","title":"Software Architect"}],"url":"https://www.linkedin.com/company/siemens-technology-india"},{"company":"Philips Healthcare","company_id":"philips","location":"Bengaluru Area, India","positions":[{"description":"","duration":"May 2011 May 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2013","start_date":"May 2011","subtitle":"Philips Healthcare","title":"Software Architect"}],"url":"https://www.linkedin.com/company/philips"},{"company":"Philips Healthcare","company_id":"philips","location":null,"positions":[{"description":"","duration":"Apr 2008 Mar 2011 3 years","duration_short":"3 years","end_date":"Mar 2011","start_date":"Apr 2008","subtitle":"Philips Healthcare","title":"Senior Technical Specialist"},{"description":"","duration":"Apr 2005 Mar 2008 3 years","duration_short":"3 years","end_date":"Mar 2008","start_date":"Apr 2005","subtitle":"Philips Medical Systems","title":"Tech Specialist"}],"url":"https://www.linkedin.com/company/philips"},{"company":"Robert Bosch India Limited","company_id":null,"location":"Bengaluru Area, India","positions":[{"description":"","duration":"Oct 2002 Mar 2005 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2005","start_date":"Oct 2002","subtitle":"Robert Bosch India Limited","title":"Senior Software Engineer"}],"url":""},{"company":"Siemens Commnications Software (Nokia Siemens Networks)","company_id":null,"location":"Bengaluru Area, India","positions":[{"description":"","duration":"Nov 2000 Aug 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2002","start_date":"Nov 2000","subtitle":"Siemens Commnications Software (Nokia Siemens Networks)","title":"Software Engineer"}],"url":""}]', '["Sudeep Prasad “Surendra worked with me on a complex real-time imaging system. His grasp of Windows internals, along with his dedication and creativity in trouble-shooting was instrumental in getting this differentiating feature delivered. He is a specialist in analyzing complex sequencing problems in multi-threaded algorithms. He is also responsible for realizing a long-standing market demand, to provide a new cardiac application in our cathlab. Though no explicit resources were allocated, he did the work in record time and delivered to the market. This has resulted in improved sales figures. In short, he is one of the best engineers I have worked with.”","Herga Ganesh Prasad “I had the privilige to work with Surendra. What really impressed me is the way he handles the situation and the domain knowledge he has. He is an asset to the organization.”"]'] User: ['Alexis Harsh', 'Experienced Sales and Project Manager with a passion for client experiences.', 'Senior Account Executive at Business Impact Group', 'Business Impact Group', '[{"company":"Business Impact Group","company_id":"business-impact-group","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Business Impact Group","title":"Senior Account Executive"},{"description":"","duration":"Feb 2018 Nov 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2019","start_date":"Feb 2018","subtitle":"Business Impact Group","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/business-impact-group"},{"company":"Julia Knight","company_id":"julia-knight","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Feb 2017 Dec 2017 11 months","duration_short":"11 months","end_date":"Dec 2017","start_date":"Feb 2017","subtitle":"Julia Knight","title":"Key Account Manager"}],"url":"https://www.linkedin.com/company/julia-knight"},{"company":"Posh Bridal Couture","company_id":"posh-bridal-couture","location":"Wayzata, Minnesota","positions":[{"description":"","duration":"Jun 2015 Dec 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2016","start_date":"Jun 2015","subtitle":"Posh Bridal Couture","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/posh-bridal-couture"},{"company":"Watermark Stationery","company_id":null,"location":"Wayzata, Minnesota","positions":[{"description":"I sold the business after 10 years.","duration":"2003 2014 11 years","duration_short":"11 years","end_date":"2014","start_date":"2003","subtitle":"Watermark Stationery","title":"Business Owner"}],"url":""}]', '["“I highly recommend Alexis and her store, Watermark Stationery, to all of my clients. Alexis is always up on the latest trends and is spot on with her etiquette recommendations for wedding stationery. As an event planner, I know I can send clients to her and she will present them with an invitation that fits well within their budget as well as their style preference. Watermark has a large selection of stationery design books to look through and a full range of price points, which is soo important. My clients never feel like they have to compromise style for price.”","“A consummate professional and cool under pressure I would recommend her services to anyone. I\'m also a huge fan of her beautiful store in Wayzata. The selection is well-edited and offers many unique lines that are available no where else in the Twin Cities.”"]']### Assistant: The agent's job is to provide technical expertise and solutions for data architecture and implementation. Today, the user is reaching out to the agent because they need assistance in integrating big data analytics into their marketing and sales strategies.
### Human: Agent: ['Caroline Peabody', 'Contract Negotiator and Senior Procurement Executive with over 15 years experience in government contract negotiation, proposal review, acquisition training professional experienced in bridging the gap between the creative and technical. Specializing in negotiation, project management, acquisition consulting and education. STRENGTHS: \uf0d8 Contract Negotiations- specializing in Healthcare Services \uf0d8 Government Acquisition and Project Management \uf0d8 Strong Presenter, Educator \uf0d8 Communications Management \uf0d8 Corporate Branding \uf0d8 Public Relations \uf0d8 Business Development \uf0d8 Strategic Marketing/Planning \uf0d8 Media relations Syndicated writer and speaker on government acquisition, project management, military communications -Recent Speaking/Conference Engagements include, VA-AAMC Contracting Webinars, National Acquisition Conferences, American Legion Awareness Assembly 2007 Association of the United States Army Annual Conference (Winter 2007) CBS Radio (Expert Interviews- Military Life) Publications 2018 HCR Planning Guide for Acquisition Teams, 2017 Affiliate Guide to VA HCR Contracting, 2016 VA Transplant Contract Training, 2016 Performance Work Statement/Quality Assurance Surveillance Plan Template for VA Contracted CBOCs, 2015 HCR Acquisition Team Planning Guide, 20 Healthcare Performance Work Statement/QASP Templates, 2014 Affiliate Guide to VA HCR Contracting, 2014 VHA MSO 24 Hour HCR Pricing and Negotiation, Contracting Course, 2013 VHA MSO 24 Hour Advanced Healthcare Contracting Course, 2012 VHA MSO 40 Hour Basic Healthcare Contracting Course, 2011 MSO Healthcare Conflict of Interest Executive Training, 2011, MSO 32 Hour Healthcare Course, 2011 VHA COR SOP, Author: The Talking Penny: Keys to Survive and Thrive in a Tight Economy(2009), Syndicated author published in Military Times Newspapers and other local, regional and national papers, Your Military Family Network (1/2008), Military Friendly Guide to Fort Riley (9/2006), Military Friendly Guide to Hampton (5/2005)', 'Senior Procurement Analyst- Principal Negotiator at U.S. Department of Veterans Affairs', 'U.S. Department of Veterans Affairs', '[{"company":"U.S. Department of Veterans Affairs","company_id":"department-of-veterans-affairs","industry":"Government Administration","location":"","positions":[{"description":"Responsible for healthcare service and community clinic negotiations for Veterans\' Health Administration Medical Sharing Affiliate Office. Review and draft proposals and rules, assess risks, create negotiation strategies, set goals and conduct meetings. I interpret contracts, investigate complaints, mediate discussions, and monitor compliance. I employ exceptional people skills in fostering agreeable relationships between the negotiating parties. Successful in achieving favorable terms and millions of dollars in cost savings per contract negotiated.","duration":"Jan 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Jan 2018","subtitle":"U.S. Department of Veterans Affairs","title":"Senior Procurement Analyst- Principal Negotiator"}],"url":"https://www.linkedin.com/company/department-of-veterans-affairs"},{"company":"Veterans Health Administration","company_id":"veterans-health-administration","location":"Hampton Virginia","positions":[{"description":"","duration":"Mar 2012 Jan 2018 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jan 2018","start_date":"Mar 2012","subtitle":"Veterans Health Administration","title":"National Training Officer, VHA Medical Sharing and Affiliate Office"}],"url":"https://www.linkedin.com/company/veterans-health-administration"},{"company":"Agape Family Resources, Inc","company_id":null,"location":"","positions":[{"description":"Discover a Good Thing (tm)Agape Family Resources, Inc- a marketing and publishing company.Agape owns a network of websites and resources benefiting military and civilian organizations and companies desiring reach that market. Website networks launching in 2009 include: Military Family News (www.militaryfamilynews.com)Homefornt Hints (www.homefronthints.com)The Lyre Press (www.lyrepress.com)The Talking Penny (www.talkingpenny.com) Discover a Good Thing (tm)Agape Family Resources, Inc- a marketing and publishing company.Agape owns a network of websites and resources benefiting military and civilian organizations and companies desiring reach that market. Website networks launching in 2009 include: Military Family News (www.militaryfamilynews.com)Homefornt Hints (www.homefronthints.com)The Lyre Press (www.lyrepress.com)The Talking Penny (www.talkingpenny.com)","duration":"Jan 2008 Dec 2012 5 years","duration_short":"5 years","end_date":"Dec 2012","start_date":"Jan 2008","subtitle":"Agape Family Resources, Inc","title":"President/Founder/Owner"}],"url":""},{"company":"Department of Veterans Affairs","company_id":null,"location":"","positions":[{"description":"Contracting Officer, Medical Sharing Committee Coordinator for SAO East Regional Office, Veteran Integrated Service Network 6 COTR Coordinator. Managing 30 million dollars in medical contracts for Virginia, North Carolina and West Virginia. Contracting Officer, Medical Sharing Committee Coordinator for SAO East Regional Office, Veteran Integrated Service Network 6 COTR Coordinator. Managing 30 million dollars in medical contracts for Virginia, North Carolina and West Virginia.","duration":"Feb 2008 Mar 2012 4 years 2 months","duration_short":"4 years 2 months","end_date":"Mar 2012","start_date":"Feb 2008","subtitle":"Department of Veterans Affairs","title":"Contracting Officer"}],"url":""},{"company":"San Diego City College","company_id":null,"location":"","positions":[{"description":"Military Instructor resposible for 20- 40 hours of Advanced Individual Training per month for at Fort Eustis on Financial Education. Military Instructor resposible for 20- 40 hours of Advanced Individual Training per month for at Fort Eustis on Financial Education.","duration":"Oct 2007 Jan 2011 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jan 2011","start_date":"Oct 2007","subtitle":"San Diego City College","title":"Military Instructor"}],"url":""},{"company":"The Military Family Network","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1999 Aug 2007 8 years 6 months","duration_short":"8 years 6 months","end_date":"Aug 2007","start_date":"Mar 1999","subtitle":"The Military Family Network","title":"President & Owner"}],"url":""}]', '["Robert Calvert “Caroline is very dedicated to doing what she can to support our troops. We need more in America like her:) Bob”","Kevin Sullivan “Superb manager, planned that is mission focused and accepts nothing short of success. Caroline an individual that you what on your team, becuase she will bring out the best of your orgqanization.”"]'] User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to negotiate contracts and bridge the gap between the creative and technical, and today, the agent is reaching out to the user because they need assistance in configuring and troubleshooting a new IT system for their company.
### Human: Agent: ['Brian Church', 'Senior management professional with a strong technical background and extensive expertise leading multi-national teams. Experience across multiple market segments including cyber security, enterprise networking, medical instrumentation and cloud hosted applications (SaaS). Strengths include excellent geographically dispersed team building and the ability to evaluate, understand and resolve customer and business issues across cultural boundaries.', 'Vice President Operations and Support', 'Netshield Corporation', '[{"company":"Netshield Corporation","company_id":"netshield-corporation","industry":"Computer and Network Security","location":"Nashua, NH","positions":[{"description":"Senior member of Netshield\'s leadership team with oversight and responsibility for day to day operations, sales, support, training, customer experience and ensuring the success of the global partner network. Senior member of Netshield\'s leadership team with oversight and responsibility for day to day operations, sales, support, training, customer experience and ensuring the success of the global partner network.","duration":"Jun 2016 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Netshield Corporation","title":"Vice President Operations and Support"}],"url":"https://www.linkedin.com/company/netshield-corporation"},{"company":"Oracle HSGBU","company_id":"oracle","location":"Bedford, MA","positions":[{"description":"Strategic leadership of a global technical support team supporting SaaS Clinical Trial Software Products Strategic leadership of a global technical support team supporting SaaS Clinical Trial Software Products","duration":"2006 May 2016 10 years","duration_short":"10 years","end_date":"May 2016","start_date":"2006","subtitle":"Oracle HSGBU","title":"Product Support Director"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Reef Point Systems","company_id":"reef-point-systems","location":"","positions":[{"description":"Manage IT operations Manage IT operations","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Reef Point Systems","title":"Sr. IT Manager"}],"url":"https://www.linkedin.com/company/reef-point-systems"},{"company":"Ventana Medical Systems","company_id":"ventana-medical-systems","location":"","positions":[{"description":"On-site support of medical instrumentation On-site support of medical instrumentation","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Ventana Medical Systems","title":"Sr. Technical Support Engineer"}],"url":"https://www.linkedin.com/company/ventana-medical-systems"}]', '["Ahmed Warsama “Brian is a phenomenal manager and few people have the opportunity to report to a manager like him. I had the pleasure of reporting to Brian for two years and Brian transformed a support team that found it hard to keep up with incoming volume into a thriving team widely recognized for providing excellent technical support through upskilling and cross product training. Brian would be an asset to any organization. ”","Mark Wren “Brian ran multiple multi million dollar, mission critical service operations for me at both Phase Forward & Oracle. His greatest strength is being able to hire & develop the right people. For example Brian hired very strong leaders in Hungary, Romania, UK, USA & The Philippines and worked tirelessly to create and effective management team. ”"]'] User: ['Tyler Meusburger', 'Technical Sales and Marketing Executive with 10 years experience working with different partners and programs to solve problems for business owners and executives. Committed to finding the right solution for customers to save them time, and or money. Lets connect! happy to help anyway I can! Tyler 515 829 8399', 'Helping Organizations With Technology Solutions', 'Aureon', '[{"company":"Aureon","company_id":"aureon","industry":"IT Services and IT Consulting","location":"West Des Moines, Iowa, United States","positions":[{"description":"","duration":"Apr 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Aureon","title":"Account Executive"}],"url":"https://www.linkedin.com/company/aureon"},{"company":"AT&T","company_id":"att","location":"","positions":[{"description":"","duration":"Jun 2020 May 2021 1 year","duration_short":"1 year","end_date":"May 2021","start_date":"Jun 2020","subtitle":"AT&T","title":"First Net / AT&T- Business and Government Account Executive"}],"url":"https://www.linkedin.com/company/att"},{"company":"U.S. Cellular","company_id":"uscellular","location":"Des Moines, Iowa Area","positions":[{"description":"","duration":"Jan 2017 Jun 2020 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2020","start_date":"Jan 2017","subtitle":"U.S. Cellular","title":"Business Account Sales Executive"}],"url":"https://www.linkedin.com/company/uscellular"},{"company":"HealthMarkets","company_id":"healthmarkets-insurance-agency","location":"Des Moines, Iowa Area","positions":[{"description":"","duration":"Jun 2013 Feb 2017 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2017","start_date":"Jun 2013","subtitle":"HealthMarkets","title":"Licensed Insurance Agent"}],"url":"https://www.linkedin.com/company/healthmarkets-insurance-agency"},{"company":"Iowa Wireless","company_id":"iowa-wireless","location":"Urbandale Iowa","positions":[{"description":"","duration":"Aug 2012 Jun 2013 11 months","duration_short":"11 months","end_date":"Jun 2013","start_date":"Aug 2012","subtitle":"Iowa Wireless","title":"Indirect Account Manager"}],"url":"https://www.linkedin.com/company/iowa-wireless"},{"company":"U.S. Cellular","company_id":"uscellular","location":null,"positions":[{"description":"","duration":"Aug 2010 Aug 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2012","start_date":"Aug 2010","subtitle":"U.S. Cellular","title":"Agent Account Executive"},{"description":"","duration":"Apr 2008 Aug 2010 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2010","start_date":"Apr 2008","subtitle":"U.S. Cellular","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/uscellular"}]', '["Lee Green “When working as a peer with Tyler, I was always envious at his ability to lead by building relationships with his team to create a culture that inspired everyone to work towards our common goals. He was reliable and could always be counted on to contribute to the team. ”","Lori Wright “Tyler is a former colleague of mine in the Insurance Industry. We worked side by side and out of the same office. I would highly recommend Tyler to anyone seeking a trustworthy and dependable individual. As a matter of fact I have referred many others to Tyler because of his values, work ethic and reliability and simply I can trust him. We have chosen to be a Center of Influence for one another and continue to build a partnership because of these assets. Thank you - Lori Wright”"]']### Assistant: The agent's job is to lead a global technical support team, and today, the agent is reaching out to the user because they need to discuss potential technology solutions for the user's organization.
### Human: Agent: ['Suzanne Garner', 'Retired and in second act as a volunteer spiritual teacher. First Act: Pragmatic Software Process and Quality Improvement Specialist, Project Manager and Change Agent. Skilled at using standard and emerging industry practices as tools to enable an organization’s business objectives to be met. Able to effectively communicate and influence in complex environments, across multiple remote sites and at all career levels. My specialty is identifying and resolving inefficiencies through large scale process improvement. Past projects have been featured in articles in Scientific American, Wired and the Wall Street Journal. Specialties: Change Agent, CMMI, Software Process Improvement, Software Quality, Six Sigma, Project Management, Metrics Definition and Quantitative Analysis, Statistical Process Control', 'Retired', 'Heartfulness Institute', '[{"company":"Heartfulness Institute","company_id":"heartfulness","industry":"Wellness and Fitness Services","location":"Santa Clara, CA, Austin, TX & Minneapolis, MN","positions":[{"description":"Lead SeminarsConduct Meditation TrainingFacilitate Workshops Lead SeminarsConduct Meditation TrainingFacilitate Workshops","duration":"Sep 2009 - Present 12 years 7 months","duration_short":"12 years 7 months","end_date":"Present","start_date":"Sep 2009","subtitle":"Heartfulness Institute","title":"Volunteer"}],"url":"https://www.linkedin.com/company/heartfulness"},{"company":"Heartfulness Ranch Retreat Center","company_id":null,"location":"Austin, TX","positions":[{"description":"Manage & conduct Ranch activitiesCreate Financial and Operations ReportsWrite Newsletter ArticlesMentor Retreatants on meditation practices Manage & conduct Ranch activitiesCreate Financial and Operations ReportsWrite Newsletter ArticlesMentor Retreatants on meditation practices","duration":"Oct 2012 Dec 2021 9 years 3 months","duration_short":"9 years 3 months","end_date":"Dec 2021","start_date":"Oct 2012","subtitle":"Heartfulness Ranch Retreat Center","title":"Volunteer Resident Prefect"}],"url":""},{"company":"BAE Systems","company_id":"bae-systems","location":"Santa Clara, CA","positions":[{"description":"As member of Measurement & Analysis Group, defined and deployed measures and provided consulting and mentoring on estimation tools and technologies and quantitative measurement activities.Project Manager for award winning Enterprise Process Framework Web Portal project. Improved processes for CMMI Systems and Software Level 5 organization: Defined Process ArchitectureIntroduced Agile Lifecycle ModelCreated Performance Modeling, Change Management and Project Tailoring Processes","duration":"Apr 2006 Sep 2009 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2009","start_date":"Apr 2006","subtitle":"BAE Systems","title":"Process Improvement Consultant"}],"url":"https://www.linkedin.com/company/bae-systems"},{"company":"Cisco Systems","company_id":"cisco","location":"San Jose, CA","positions":[{"description":"Launched first CMMI based process improvement initiative within Cisco. Trained and mentored personnel, identified gaps, formulated plans and defined and deployed CMMI Capability Level 2 processes for Project Planning, Requirements Management and Configuration Management.Spearheaded CMMI Implementation Strategy Board providing overall strategic direction of CMMI deployment within Cisco. Addressed Cisco customer’s #1 software quality issue using DMAIC principles by designing TEACAT test escape analysis process and tool. Drove deployment across 15,000 + engineers, improving customer satisfaction and reducing customer found regression defects by 25% and overall customer found defects by over 10%.Drove organization to consensus on TEACAT metrics definitions. Collaborated with metrics dashboard owner to incorporate these onto the Corporate Engineering Metrics Dashboard.Project Manager for Test Strategies Quality Improvement Team establishing improved test practices for Cisco.","duration":"Apr 2000 Mar 2006 6 years","duration_short":"6 years","end_date":"Mar 2006","start_date":"Apr 2000","subtitle":"Cisco Systems","title":"Software Quality Staff Engineer"}],"url":"https://www.linkedin.com/company/cisco"}]', '["Carole Doan “I have worked with Suzanne for many years as a peer and as her manager. She is an exceptional worker who consistently exceeded expectations in all assignments. I highly recommend Suzanne and look forward to future opportunities to collaborate with her again.”","Steve Arnold “Suzanne is a highly skilled, self directed and very personable individual. She was responsible for the definition and deployment of a major quality process and infrastructure for closing the feedback loop on test escapes that is even today a model for quality programs at Cisco.”"]'] User: ['Kathy Mathia', 'Use my customer service and accounting relationship skills to further the success of an established customer-focused company', 'Financial Service Representative at Kearney Commercial Bank', 'Kearney Commercial Bank', '[{"company":"Kearney Commercial Bank","company_id":null,"location":"Kearney Missouri","positions":[{"description":"","duration":"Jul 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Kearney Commercial Bank","title":"Financial Service Representative"}],"url":""},{"company":"Goppert Financial Bank","company_id":null,"location":"Lawson, MO","positions":[{"description":"","duration":"Oct 2013 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Oct 2013","subtitle":"Goppert Financial Bank","title":"Teller/Customer Service"}],"url":""},{"company":"American Italian Pasta Company","company_id":"ralcorp-food-group","location":"","positions":[{"description":"-managed a customer group of regional and national accounts-order processing (manual entry or electronic)-processing and clearing overages, shortages, and other deductions-monitored on time shipments and deliveries of customer orders-monitored shortages to maximize full truckload weights, service levels, and fill rates-focus towards continuous improvement to eliminate waste and create value to the customer-managed and communicated changes to new SKU and special buy rollouts-process and organize donation and sample orders for special events and food shelters-process USDA orders and managed completion through the USDA Management System-assist finance team with pricing issues-communicate with Supply Chain team to ensure customer product demands are filled, met, and processed within the required lead time-processed RMA\'s -worked with the transportation team when a truck had not delivered on time-made necessary adjustments to inventory due to mis-shipments","duration":"Nov 2001 Oct 2012 11 years","duration_short":"11 years","end_date":"Oct 2012","start_date":"Nov 2001","subtitle":"American Italian Pasta Company","title":"Coordinator, Customer Service"}],"url":"https://www.linkedin.com/company/ralcorp-food-group"},{"company":"The Hamilton Bank","company_id":null,"location":"","positions":[{"description":"-Operated a 7770 proof machine-Receiving and processing deposits/withdrawals-Statement processing-Responsible for cash drawer and balancing on a daily basis-Telephone assistance-Open new accounts-Filing and detail look-up-Assist customers with issues-Assist with vault balancing -Operated a 7770 proof machine-Receiving and processing deposits/withdrawals-Statement processing-Responsible for cash drawer and balancing on a daily basis-Telephone assistance-Open new accounts-Filing and detail look-up-Assist customers with issues-Assist with vault balancing","duration":"1985 2001 16 years","duration_short":"16 years","end_date":"2001","start_date":"1985","subtitle":"The Hamilton Bank","title":"Bank Teller"}],"url":""}]', '["Gail Albers “Kathy is a joy to work with. She is detailed and organized. She is proactive with customer issues and seeks resolution to potential problems. I highly recommend Kathy to all prospective employeers. She is loyal and trustworthy.”","A Blane Morgan “Working with Kathy has always been very positive. She is detailed oriented and always followed through with tasks. I really liked that Kathy was the first contact that many customers had with AIPC. I knew that the customer\'s interests were always well represented under Kathy\'s eye.”"]']### Assistant: The agent's job is to provide spiritual teachings and volunteer at the Heartfulness Institute, today the user is reaching out to the agent because they need guidance on incorporating mindfulness practices into their customer service role at Kearney Commercial Bank.
### Human: Agent: ['Eric Miller', 'Senior Technical Recruiter with 15+ years of proven full life cycle recruiting and sales experience, having successfully placed and managed hundreds of consultants throughout IT, Project Management, Finance, and more. Strong technical/business expertise and understanding of technical requirements utilizing over 20 years of IT industry experience. Expert recruiting and hiring techniques including sourcing, interviewing, candidate assessment skills, negotiations, and closing.', 'Senior Technical Recruiter, Talent Acquisition at Ingram Micro', 'Ingram Micro', '[{"company":"Ingram Micro","company_id":"ingram-micro","industry":"IT Services and IT Consulting","location":"Irvine, California","positions":[{"description":"","duration":"May 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"May 2021","subtitle":"Ingram Micro","title":"Senior Technical Recruiter, Talent Acquisition"}],"url":"https://www.linkedin.com/company/ingram-micro"},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Mid-Atlantic Region","positions":[{"description":"","duration":"May 2020 Apr 2021 1 year","duration_short":"1 year","end_date":"Apr 2021","start_date":"May 2020","subtitle":"Strategic Staffing Solutions","title":"Senior Technical Recruiter"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Randstad Technologies US","company_id":"randstad-technologies-us","location":"Greater San Diego Area","positions":[{"description":"","duration":"Feb 2020 May 2020 4 months","duration_short":"4 months","end_date":"May 2020","start_date":"Feb 2020","subtitle":"Randstad Technologies US","title":"Senior Technical Recruiter / Account Manager"}],"url":"https://www.linkedin.com/company/randstad-technologies-us"},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":null,"positions":[{"description":"","duration":"Dec 2014 Sep 2019 4 years 10 months","duration_short":"4 years 10 months","end_date":"Sep 2019","start_date":"Dec 2014","subtitle":"Strategic Staffing Solutions","title":"Senior Technical Recruiter / Account Manager"},{"description":"","duration":"Oct 2007 Nov 2014 7 years 2 months","duration_short":"7 years 2 months","end_date":"Nov 2014","start_date":"Oct 2007","subtitle":"Strategic Staffing Solutions","title":"Senior Technical Recruiter"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"UDig","company_id":"udig","location":"","positions":[{"description":"","duration":"Mar 2004 Sep 2007 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2007","start_date":"Mar 2004","subtitle":"UDig","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/udig"}]', '["Doralee Bohner “ Eric was very persistent. He knew that my experience would be valued by some organization so he kept trying and trying. His kindness and tenacity kept me going and kept me hopeful. Today I have a perfect job and I am thankful to Eric for his patience and persistence. I believe he can do anything he sets out to do and he will do it with class and grace. Kudos Eric!”","Ralph Poupore “Eric is a persistent, thorough, and positive recruiter. He regularly touched base with me, set up interviews, and made sure I was scheduled and prepared for them. He scheduled time for me to talk with the engagement managers who had worked with the client. Eric would then be sure to collect feedback from me and share the interviewer\'s comments. I am now working with a great client in a learning environment with an interesting set of projects to work on. Eric\'s positive energy and honest concern for finding a good match for me is his greatest attribute.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to recruit technical professionals for various industries, and today the agent is reaching out to the user because they believe the user's strong electronics and optics background would make them a valuable candidate for an open position.
### Human: Agent: ['Fiona Fang', "Somm Says is a B2B2C marketing intelligence platform connecting wine professionals and brands to consumers while capturing accurate tasting data for meaningful analytics. I currently lead strategic partnerships at Somm Says, with prior experience in management consulting and startups in Hong Kong before obtaining my Wine MBA at Sonoma State University's Wine Business Institute where I was recipient of Vintage Wine Estates' Women in Wine Scholarship 2020 and Research Assistant. I am still highly engaged in multiple wine business research projects, with articles published on Wine Industry Advisor and academic publications, and am multilingual in English, German, Cantonese and Mandarin.", 'Strategic Partnerships @ Somm Says \| Wine Data & Marketing Researcher \| Wine MBA', 'Somm Says', '[{"company":"Somm Says","company_id":"somm-says","industry":"Wine and Spirits","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Somm Says","title":"Senior Lead, Strategic Partnerships"},{"description":"","duration":"Nov 2020 May 2021 7 months","duration_short":"7 months","end_date":"May 2021","start_date":"Nov 2020","subtitle":"Somm Says","title":"Strategy Lead"}],"url":"https://www.linkedin.com/company/somm-says"},{"company":"Sonoma State University Wine Business Institute","company_id":"winebizssu","location":null,"positions":[{"description":"Assist in development of a brand evolution business case for a top winery, responsible for identifying business case, conducting primary and secondary research, data collection and analysis, and write up of final case study.","duration":"Aug 2020 May 2021 10 months","duration_short":"10 months","end_date":"May 2021","start_date":"Aug 2020","subtitle":"Sonoma State University Wine Business Institute","title":"Research Assistant, Wine Marketing"},{"description":"Assist wine business faculty with grading, research, and other teaching related activities.","duration":"Jan 2020 Jan 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2021","start_date":"Jan 2020","subtitle":"Sonoma State University Wine Business Institute","title":"Graduate Assistant, Wine Business"}],"url":"https://www.linkedin.com/company/winebizssu"},{"company":"Shin Management Services (HK) Limited","company_id":"shin-management-services-limited","location":"","positions":[{"description":"Strategy advisory and operational support for SMEs, including hiring for tech startups, project management for a new language learning app development, marketing strategy for a luxury retail business, and starting up of a health and consumer products business. Strategy advisory and operational support for SMEs, including hiring for tech startups, project management for a new language learning app development, marketing strategy for a luxury retail business, and starting up of a health and consumer products business.","duration":"Aug 2017 Jun 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2019","start_date":"Aug 2017","subtitle":"Shin Management Services (HK) Limited","title":"Project Consultant"}],"url":"https://www.linkedin.com/company/shin-management-services-limited"},{"company":"Gao Feng Advisory Company","company_id":"gao-feng-advisory-company","location":"Hong Kong","positions":[{"description":"Founded by senior leaders from Booz and Company, Gao Feng is a global strategy consulting firm rooted in Greater China. As a Consultant, my key responsibilities included designing and conducting research and analyses; strategy formulation and change management; identifying business issues, formulating hypotheses, Integration management.Achievements:- Initial organizational development project led to recurring business- Supported thought leadership publication through research, writing, editing - Led team building initiatives across regional offices for 30+ employees","duration":"Jun 2014 Aug 2017 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2017","start_date":"Jun 2014","subtitle":"Gao Feng Advisory Company","title":"Strategy Consultant"}],"url":"https://www.linkedin.com/company/gao-feng-advisory-company"},{"company":"Standard Chartered Bank","company_id":"standardchartered","location":"Hong Kong","positions":[{"description":"HR analytics and operations HR analytics and operations","duration":"Jun 2013 May 2014 1 year","duration_short":"1 year","end_date":"May 2014","start_date":"Jun 2013","subtitle":"Standard Chartered Bank","title":"Human Resources Associate"}],"url":"https://www.linkedin.com/company/standardchartered"},{"company":"Growing Edge Limited","company_id":"growing-edge-limited","location":"Hong Kong","positions":[{"description":"Research and operational support for executive coaching and talent development programs Research and operational support for executive coaching and talent development programs","duration":"Jun 2012 May 2013 1 year","duration_short":"1 year","end_date":"May 2013","start_date":"Jun 2012","subtitle":"Growing Edge Limited","title":"Learning and Development Associate"}],"url":"https://www.linkedin.com/company/growing-edge-limited"},{"company":"Barclays Investment Bank","company_id":"barclays-corporate-and-investment-bank","location":"","positions":[{"description":"Specialized in Compensation & Benefits Specialized in Compensation & Benefits","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"Barclays Investment Bank","title":"Summer Intern"}],"url":"https://www.linkedin.com/company/barclays-corporate-and-investment-bank"},{"company":"Credit Suisse","company_id":"credit-suisse","location":"Hong Kong","positions":[{"description":"Gen Y Retention research initiative: Research and analyses based on primary and secondary methods to formulate applicable recommendations for retaining millennial employees. Gen Y Retention research initiative: Research and analyses based on primary and secondary methods to formulate applicable recommendations for retaining millennial employees.","duration":"May 2011 Jun 2011 2 months","duration_short":"2 months","end_date":"Jun 2011","start_date":"May 2011","subtitle":"Credit Suisse","title":"Summer Analyst"}],"url":"https://www.linkedin.com/company/credit-suisse"}]', '["Alexander L. “I\'ve worked with Fiona in Gao Feng for over a year. She has been a pleasure to work with, bringing different perspectives and ideas to our projects. Her resourcefulness, people skills, ability to maintain calm and objective under pressure have consistently contributed greatly to our team. I am confident Fiona would be an asset in a dynamic, high performance team.”","Michelangelo G. “I have contracted Fiona on multiple projects at my group of companies after a very successful project with her as strategy consultant to help expand the operations of my edutech app. Her range of consulting experiences shows in her performance. Fiona is a highly adaptive, intellectually curious thinker who brings plenty relevant knowledge, useful research and ideas. In particular, she is uniquely driven by her principles and dedicated to her ambitions. She is a remarkable people connector and stakeholder manager who easily earns others’ trust and builds meaningful relationships with clients. Without a doubt, I confidently recommend Fiona. Her quick learning abilities, character strengths and integrity will make her a valuable part of your team.”"]'] User: ['Samantha J.', 'Seasoned Bar Manager offering 8+ years experience in areas of restaurant operations. Effective and knowledgeable in team building, training and recruiting. Passionate about restaurant management with the drive, work ethic and background that brings something different yet effective to the industry. Eager to contribute to the team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of customer relations and staff development. Motivated to learn, grow and excel in the restaurant industry.', 'Communications Specialist', 'Relationship Cocktails®', '[{"company":"Relationship Cocktails®","company_id":"relationship-cocktails-llc","industry":"Entertainment","location":"United States","positions":[{"description":"","duration":"Jan 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Jan 2018","subtitle":"Relationship Cocktails®","title":"Website Owner"}],"url":"https://www.linkedin.com/company/relationship-cocktails-llc"},{"company":"The Inevitable You®","company_id":null,"location":"Castle Rock, CO","positions":[{"description":"Collaborated with board members and senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs.Designed print collateral materials and coordinated branding across multiple communications channels.Cultivated productive relationships with major businesses, securing profitable partnerships Collaborated with board members and senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs.Designed print collateral materials and coordinated branding across multiple communications channels.Cultivated productive relationships with major businesses, securing profitable partnerships","duration":"Jun 2017 Sep 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2018","start_date":"Jun 2017","subtitle":"The Inevitable You®","title":"Communication Professional"}],"url":""},{"company":"https://www.halfpennybrewing.com/","company_id":null,"location":"Centennial, CO","positions":[{"description":"Hired, trained and coached 10+ staff members on customer service skills, food and beverage knowledge and health and safety standards in preparation for the February 2016 Grand Opening.Created, wrote and implemented Employee Handbook.Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98% accuracy.Developed unique events and special promotions, including Craft Beer Pairings and Yoga On Tap. Hired, trained and coached 10+ staff members on customer service skills, food and beverage knowledge and health and safety standards in preparation for the February 2016 Grand Opening.Created, wrote and implemented Employee Handbook.Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98% accuracy.Developed unique events and special promotions, including Craft Beer Pairings and Yoga On Tap.","duration":"Feb 2016 Mar 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2017","start_date":"Feb 2016","subtitle":"https://www.halfpennybrewing.com/","title":"Taproom Manager"}],"url":""},{"company":"The Ivy At The Glen","company_id":null,"location":"Centennial","positions":[{"description":"Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.Continuously evaluated business operations to effectively align work flows for optimal area coverage and customer satisfaction.Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance. Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.Continuously evaluated business operations to effectively align work flows for optimal area coverage and customer satisfaction.Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.","duration":"Jan 2014 Jan 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2016","start_date":"Jan 2014","subtitle":"The Ivy At The Glen","title":"Restaurant Manager"}],"url":""},{"company":"Time Warner Cable","company_id":"time-warner-cable","location":"Greenwood Village, CO","positions":[{"description":"Diagnosed network problems involving combination of hardware, software, power and communications issues.Set up hardware and software in optimal configurations to meet network performance requirements.Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.Monitored network hardware operations to evaluate proper configuration. Diagnosed network problems involving combination of hardware, software, power and communications issues.Set up hardware and software in optimal configurations to meet network performance requirements.Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.Monitored network hardware operations to evaluate proper configuration.","duration":"Jan 1998 Mar 2007 9 years 3 months","duration_short":"9 years 3 months","end_date":"Mar 2007","start_date":"Jan 1998","subtitle":"Time Warner Cable","title":"Provisioning Network Analyst"}],"url":"https://www.linkedin.com/company/time-warner-cable"}]', '["Alon Eliav “Samantha is motivated, forward-thinking and intelligent individual who has an expert eye to hire the right personal for your business success. She has hands on approach to career coaching. Always willing to share her knowledge. Her exceptional flow, skills, ingenuity and comprehension of change makes her a great addition. She lives by example and many employees find her enthusiasm inspiring. ”","Coach Ron Nash “I had the pleasure of having Samantha in my online course, Jumpstart Your Career with LinkedIn via ed2go. As a result of our interactions, I could tell that she is a person who exhibits proactive thinking and would be a great addition to an organization looking for an independent thinker. Most important, Samantha has a very positive approach and outlook. ”"]']### Assistant: The agent's job is to lead strategic partnerships at Somm Says, a B2B2C marketing intelligence platform connecting wine professionals and brands to consumers, and today, the agent is reaching out to the user, a seasoned bar manager, because they need to discuss potential collaboration opportunities between Somm Says and the user's restaurant.
### Human: Agent: ['Theresa (Tess/Teri) Cundall', "Together we're working to improve the influence, purpose, and total experience of our organization through strategic communications, PR, and events. Linking arms with business development, we work to brand and deliver authentic, impactful media; creating a motivated legion of ambassadors while building stronger communities. A creative communication team- it's my joy! Providing it for a triple bottom line organization? My bliss! As a modern elder, I bring experience, technology, and vision coupled with empathetic storytelling and community-building expertise. I value enduring relationships, honor stewardship, and embody soulful integrity. I will never run out of ideas. Sixteen years in communication has honed my skill in leadership, live presentation, project management, and business development; including the execution of multiple projects on simultaneous, aggressive timelines. Promotional events are monetized, benchmarks met. Other community-facing activities include political advocacy in Northern California and mentoring of ingénues. #Communications #Development #BusinessRelationships #WordsandPictures #ModernElder", 'Sr. Communications Consultant at Kaiser Permanente', 'Kaiser Permanente', '[{"company":"Kaiser Permanente","company_id":"kaiser-permanente","industry":"Hospitals and Health Care","location":"Oakland, California, United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Kaiser Permanente","title":"Sr. Communications Specialist"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"Buckelew Programs Inc","company_id":"buckelew-programs","location":null,"positions":[{"description":"Successes include planning and strategy, PR, press relations, talking points, and speeches for senior management, plus social media, video, photography, digital and traditional marketing, and event production. Partnered with Taproot on visual rebrand; including logo and tagline rollout. Assembled teams for organizational values project, website rebuild, and implementation of new CRM. Provided planning and strategy, plus leadership in cultivating an internal culture of belonging, transparency, and collaboration.","duration":"Jul 2018 Jan 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2021","start_date":"Jul 2018","subtitle":"Buckelew Programs Inc","title":"Communication Manager"},{"description":"My contributions include these key responsibilities focusing on the execution of communications and branding initiatives aligning with Buckelew\'s current 3-year strategic plan.• Create and produce original content across multiple platforms for all departments in the organization.• Forge community partnerships for sponsorship, content creation, and volunteer recruitment.• Research and present development tactics to the development team and Board of Directors.• Produce successful fundraising events.• Write press releases, talking points for CEO, creative briefs, and proposals.• Manage social media platforms, including profitable campaigns in crowdfunding, while organically increasing followers.• Participate in a rebrand, website rebuild, and collateral initiatives.• Develop content and programs focused on staff satisfaction, connection, and organizational excellence.","duration":"Jun 2017 Jul 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2018","start_date":"Jun 2017","subtitle":"Buckelew Programs Inc","title":"Communications & Events Coordinator"}],"url":"https://www.linkedin.com/company/buckelew-programs"},{"company":"ProductionVilleSF (formerly Propville)","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"* Designed and brought to market successful sales and marketing initiatives, leading to quantifiable growth.* Designed and produced branded experiential marketing, integrated through social media, copy writing and image creation.* Created compelling messaging and value while maintaining stewardship of the brand. * Developed and championed fulfilling work relationships with team, customers and repeat corporate sponsors. * Spearheaded successful political advocacy projects in California. My attention is on customer experience and aesthetic expression; including environmental sustainability and profitability. This way of marketing is the foundation for meaningful customerand team relationships. It was my greatest pleasure to serve the film community in Northern California.","duration":"Feb 2000 Dec 2017 17 years 11 months","duration_short":"17 years 11 months","end_date":"Dec 2017","start_date":"Feb 2000","subtitle":"ProductionVilleSF (formerly Propville)","title":"Founder, Business Development & Creative Producer"}],"url":""},{"company":"Consultant","company_id":"consultant_66","location":"San Francisco Bay Area","positions":[{"description":"Providing strategy, community building and development for growth and sustainable stewardship. Recent projects include Astor Financial Group and KTOP Studios in Oakland , CA. Providing strategy, community building and development for growth and sustainable stewardship. Recent projects include Astor Financial Group and KTOP Studios in Oakland , CA.","duration":"Jun 2015 Jun 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2017","start_date":"Jun 2015","subtitle":"Consultant","title":"Communications Consultant specializing in development, brand integrity & events."}],"url":"https://www.linkedin.com/company/consultant_66"},{"company":"Teri Cundall; Stylist","company_id":null,"location":"San Francisco and world wide.","positions":[{"description":"Design, procure and facilitate productions with elements of wardrobe (as well as props, sets ) for your video, broadcast, campaign, experiential marketing project or industrial. I have enjoyed working closely with the creative and production team to manage budgets and expectations, using the materials of my craft to support the story and message of the brand or mission. http://www.tericundall.com Design, procure and facilitate productions with elements of wardrobe (as well as props, sets ) for your video, broadcast, campaign, experiential marketing project or industrial. I have enjoyed working closely with the creative and production team to manage budgets and expectations, using the materials of my craft to support the story and message of the brand or mission. http://www.tericundall.com","duration":"Jun 1995 Jun 2017 22 years 1 month","duration_short":"22 years 1 month","end_date":"Jun 2017","start_date":"Jun 1995","subtitle":"Teri Cundall; Stylist","title":"Stylist: wardrobe & props for video, print and commercials"}],"url":""}]', '["Michelle Vidro “Over the years I have worked with Teri on numerous projects, large and small, for clients in a variety of business sectors. When collaborating on campaigns that require extensive project management, Teri is always the consummate professional, remaining cool, calm and collected while keeping all the balls in the air. She is adept at nurturing and encouraging creativity and remains focused on the goals and outcome of the overall project. As a copywriter Teri weaves words, message, and voice into compelling communication. Working with Teri is always a positive, fun, and creative experience. Brilliant! #copywriting #projectmanagement #collaboration #creativity #teamleader”","Ernie Villanueva “I had the pleasure and opportunity to work with Teri during her short assignment as a contractor with our company. She quickly learned our business and adapted to a very diverse work environment. Teri is a true professional and always maintained a calm demeanor even during chaotic times.Her timely use of humor and wittiness was also a nice diversion from the daily grind. I would highly recommend Teri for any position that requires a strong business acumen, ingenuity, creativity and vision. ”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to improve the influence, purpose, and total experience of their organization through strategic communications, PR, and events, and today, the agent is reaching out to the user because they need assistance in high-profile client management for an upcoming event.
### Human: Agent: ['Fernando Beltran', 'With over 30 years with The Walt Disney Company, I have the honor to collaborate with and coach executive leaders through organizational transformations that are focus on delivering a superior customer experience. I love what I do and have a personal passion for growth and development and seeing people excell in their strenghts.I believe if I can help people get what they want, I will be blessed with what I want."Success comes in CANs, Failure comes in CAN\'Ts"My Strengths: - Positive, highly motivated and creative problem solver.- Proficient in Android®, Apple®, and Microsoft® software and applications- Over 20 years experience in professional management and leadership roles.- Bi-Lingual in Spanish and English with a working knowledge of Brazilian Portuguese.- ASTD - Certified Professional in Learning and Performance Certification (CPLP) since 2011 - Extensive experience in design and facilitating in multi-cultural scenarios and executive audiences.', 'Engagement Manager at Disney Institute / Leading organizations on their journey to service excellence / Multi-lingual', 'Walt Disney World Parks and Resort', '[{"company":"Walt Disney World Parks and Resort","company_id":null,"location":"Disney Institute","positions":[{"description":"Creating Transformational Engagements that Inspire and Develop high-performance teams. Creating Transformational Engagements that Inspire and Develop high-performance teams.","duration":"Jan 2012 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Walt Disney World Parks and Resort","title":"Disney Institute - Engagement Manager"}],"url":""},{"company":"Gladney Center for Adoption","company_id":"gladneycenter","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Gladney Center for Adoption","title":"Board Member"}],"url":"https://www.linkedin.com/company/gladneycenter"},{"company":"Disney Institute, Walt Disney World","company_id":"walt-disney-world","location":null,"positions":[{"description":"","duration":"2008 Feb 2012 4 years","duration_short":"4 years","end_date":"Feb 2012","start_date":"2008","subtitle":"Disney Institute, Walt Disney World","title":"Business Program Facilitator"},{"description":"","duration":"Jan 2006 Apr 2008 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2008","start_date":"Jan 2006","subtitle":"Walt Disney World","title":"Recruiter"},{"description":"","duration":"Sep 1983 Jan 2006 22 years 5 months","duration_short":"22 years 5 months","end_date":"Jan 2006","start_date":"Sep 1983","subtitle":"Walt Disney World","title":"Event Production"}],"url":"https://www.linkedin.com/company/walt-disney-world"},{"company":"Disney Event Group","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2006 7 years","duration_short":"7 years","end_date":"2006","start_date":"1999","subtitle":"Disney Event Group","title":"Production Manager"}],"url":""},{"company":"Walt Disney Entertainment","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"Walt Disney Entertainment","title":"Production Manager"}],"url":""},{"company":"(NBA) National basketball Association","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 1997 Oct 1998 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 1998","start_date":"Oct 1997","subtitle":"(NBA) National basketball Association","title":"Event Manager"}],"url":""},{"company":"National Basketball Association","company_id":"national-basketball-association","location":"","positions":[{"description":"","duration":"Oct 1996 Oct 1998 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 1998","start_date":"Oct 1996","subtitle":"National Basketball Association","title":"Event Manager"}],"url":"https://www.linkedin.com/company/national-basketball-association"}]', '["Marissa Lyons “I had the pleasure of working with Fernando while Live Nation created their service culture. Fernando was instrumental in that process and such a wealth of knowledge. His guidance and expertise helped us to improve both the guest and employee experience. Fernando showed us the importance of leadership, training, consistency, and accountability in sustaining a successful service culture. The training sessions he led were the best I\'ve ever participated in. I\'ve seen him in action, and he truly lives and breathes what he says. He is an expert at delivering a world class guest experience. I had the privilege of having him accompany me on site visits to Live Nation venues. His positive attitude, eye for detail, point of view, coaching skills, and years of experience bring so much value. I am better at what I do because I had the opportunity to work with and learn from him. Fernando is a true professional and leader. Thanks to him, we\'ve been able to successfully sustain our service culture! He would be an enormous asset to any team!!!”","Matias Verdugo “Fernando ha sido un gran aporte en el camino que ha recorrido Empresas SB para instalar una Cultura de Experiencia de Clientes, con procesos claros y gestionados desde las necesidades de nuestros clientes. Su trabajo en Disney le otorga gran experiencia practica y hace que sus recomendaciones sean precisas y adecuadas.”"]'] User: ['Dana Weiss', 'I am a creative and relationship-driven marketing and communications professional with 15+ years of proven ability to drive positive customer experiences that build loyalty and deliver results. I have extensive and diverse experience in marketing, strategic partnerships, media relations, event management, brand management, social media and influencer marketing, content generation as well as managing a team. KEY SKILLS⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺◾ Team Leadership◾ Strategic Planning◾ Experiential Marketing◾ Partnerships & Relationship Building◾ Community Relations◾ Interpersonal Communication', 'Brand Experience Lead at Neiman Marcus Group', 'Neiman Marcus Group', '[{"company":"Neiman Marcus Group","company_id":"neimanmarcusgroup","industry":"Retail","location":"Boca Raton, Florida, United States","positions":[{"description":"","duration":"Nov 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Neiman Marcus Group","title":"Brand Experience Lead"}],"url":"https://www.linkedin.com/company/neimanmarcusgroup"},{"company":"Bloomingdale\'s","company_id":"bloomingdales","location":null,"positions":[{"description":"I drove sales through the execution of marketing and special event campaigns as well as strategic partnerships for the company\'s regional flagship store in Aventura and its Southeast locations with combined store volume totaling more than $300 million. ➤ Negotiated and led in the development of community and business partnerships annually for in-store events, marketing sponsorships and charitable contributions.➤ Conceptualized and executed more than 100 in-store events annually that resulted in an incremental sales lift of $1M+.➤ Drove a 58% increase in new business generated through creative partnerships and leveraging relationships in the community.➤ Built and managed relationships with key brands throughout each family of business within the company to help achieve sales and new client acquisition objectives. ➤ Increased customer retention and sales by managing and cultivating stores\' brand loyalty programs.➤ Managed media relations strategy and experiential programming while partnering with wholesale vendors and various teams across all channels to strategically align multi-brand goals; established metrics to track program effectiveness and ROI➤ Served as local spokesperson and primary liaison for brand launches and celebrity red-carpet appearances including Sarah Jessica Parker, Carolina Herrera, Jason Derulo, Elie Tahari, Kenneth Cole, Constance White, Michael Aram, Bobbi Brown, Rebecca Minkoff, Nest Fragrances Founder Laura Slatkin, Armani Beauty\'s National Makeup Artist Tim Quinn and many others.➤ Recruited, trained, coached new hires in the Marketing and PR division for the trade area","duration":"Jan 2016 Jun 2020 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jun 2020","start_date":"Jan 2016","subtitle":"Bloomingdale\'s","title":"Trade Area Director of Marketing, Strategic Partnerships & Special Events"},{"description":"I led overall public relations, marketing and community relations strategy over a team of 11 direct reports. I also drove sales through special events and partnerships; key liaison to our NY corporate office and Regional Vice President of Stores.➤ Selected to receive company\'s highest recognition and most coveted \\"Best of the Best\\" award➤ Played key role in successfully launching and executing company’s largest beauty event concept, The Makeup Date, across the region and exceeded sales goals and expectations➤ Spearheaded successful marketing, PR and community relations strategies during three Grand Openings in the territory including Orlando, Atlanta and Washington, D.C.➤ Managed regional communication for seasonal campaigns and set sales expectations with store team, regional wholesale vendors and business partners to ensure all objectives were achieved.➤ Trained, coached and mentored all new hires in the marketing and PR division for the region","duration":"Feb 2003 Jan 2016 13 years","duration_short":"13 years","end_date":"Jan 2016","start_date":"Feb 2003","subtitle":"Bloomingdale\'s","title":"Regional Director of Public Relations, Marketing & Strategic Partnerships"}],"url":"https://www.linkedin.com/company/bloomingdales"}]', '["LinkedIn User “Dana Weiss is truly influential in her approach to Public Relations and Marketing. She is an industry expert who has worked with very high-profile clients in the realms of Social Media, professional sports, music, and all levels of entertainment. Dana creates unique experiential events that help drive sales and new client acquisition, and her marketing approach resonates with the evolving needs of 21st century customers. She also professionally mentored several marketing executives, two who are currently Marketing and PR leaders in competitive markets like Miami and San Francisco. After working with Dana, I would highly recommend her as her skills in marketing, PR and partnerships are outstanding! ”","Angela Bednar “I worked with Dana for years and she is always a pleasure and always shows a true professional attitude . She would always have creative ideas in a field where people tend to repeat their tasks . Dana is a consummate leader in her field . ”"]']### Assistant: The agent's job is to collaborate with and coach executive leaders through organizational transformations focused on delivering a superior customer experience, and today, the agent is reaching out to the user because they need to discuss a potential partnership to enhance the marketing and brand management strategies of the user's company.
### Human: Agent: ['Ray Parker', '> 18 years P & L, Sales/Business Development, Marketing and Operations leadership @ VP level of small to mid-size ( $5mm-$250 mm) companies / international divisions in "B 2 C " and "B 2 B " in business services (eg., business process outsourcing, software/solutions sales & business services "hunter" selling ) > 10+ years international sales,marketing , operations leadership positions while living in the US, Europe (UK), SE Asia (Singapore) and NE Asia (Korea) >Customer Base Experience: Commercial & Public sectors (state and local government > GOALS: best at contributing in mix of entrepreneurial-like, fast-paced, highly pressured, "multi-hat" skill environments viz., * mid to late stage start ups: techology services & software * international expansion * turn-arounds from a state of topor ( sales & operations performance improvement) * strategy implementation * developing & closing sales deals * process improvement to enable scaling for growth productivity improvement & radical business changes * cross-functional leadership & coaching roles ("multiple hats" ) * selling to & increasing customer trust & customer loyalty * hands on approaches, "not running for titles & sherrif" * promote employee engagement & involvement always Specialties: Leadership & "Change Management"; Sales/Business Development & Marketing as well as Operations/ Business services delivery in \'people intense\' , multi-site , B to B businesses integrated with IT /technology/web offerings, new start-up or turnaround-growth opportunities. Contract & SOW Negotiations Process Improvement via Lean Six Sigma: Green Belt Certification Professional Project Manager (PMP) @ Project Management Institute 12/2012 Customer Account Management ; Customer Sales, Services & Account Profit Performance Improvement', 'VP/Sr. Executive Level: Sales and Ops- International & US; Tech. Services, Software & Business Process Outsourcing +', 'Professional Mail Services, Inc.', '[{"company":"Professional Mail Services, Inc.","company_id":"professional-mail-services-inc.","industry":"Advertising Services","location":"Research Triangle Park","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Professional Mail Services, Inc.","title":"COO"}],"url":"https://www.linkedin.com/company/professional-mail-services-inc."},{"company":"Elon University","company_id":"elon-university","location":"Elon University, Elon NC , Love Business School","positions":[{"description":"","duration":"Dec 2012 - Present 9 years 6 months","duration_short":"9 years 6 months","end_date":"Present","start_date":"Dec 2012","subtitle":"Elon University","title":"Adjunct Faculty , Operations /Supply Chain and Business Strategy"}],"url":"https://www.linkedin.com/company/elon-university"},{"company":"Scan-Optics, LLC","company_id":"scan-optics","location":"Manchester CT","positions":[{"description":"","duration":"Sep 2007 Jul 2012 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jul 2012","start_date":"Sep 2007","subtitle":"Scan-Optics, LLC","title":"EVP"}],"url":"https://www.linkedin.com/company/scan-optics"},{"company":"Patriarch Partners","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2007 Oct 2008 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2008","start_date":"Sep 2007","subtitle":"Patriarch Partners","title":"Executive in Residence"}],"url":""},{"company":"Pitney Bowes Management Services-Europe","company_id":null,"location":"London UK","positions":[{"description":"","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"Pitney Bowes Management Services-Europe","title":"President International"}],"url":""},{"company":"Danka Services International (DSI)","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1997 Jun 2001 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2001","start_date":"Sep 1997","subtitle":"Danka Services International (DSI)","title":"VP and General Manager, North America --Sales & Operations"}],"url":""},{"company":"Danka Business Systems, PLC","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1996 Sep 1997 10 months","duration_short":"10 months","end_date":"Sep 1997","start_date":"Dec 1996","subtitle":"Danka Business Systems, PLC","title":"VP General Manager, Danka Services International , Europe"}],"url":""},{"company":"Qualex, Digix","company_id":null,"location":"Durham, NC","positions":[{"description":"","duration":"1993 1996 3 years","duration_short":"3 years","end_date":"1996","start_date":"1993","subtitle":"Qualex, Digix","title":"VP Digital Imaging Services"}],"url":""},{"company":"Eastman Kodak","company_id":"eastman-kodak","location":"Singapore, Seoul, London, and Rochester NY","positions":[{"description":"","duration":"1974 1991 17 years","duration_short":"17 years","end_date":"1991","start_date":"1974","subtitle":"Eastman Kodak","title":"Eastman Kodak- International (Asia)"}],"url":"https://www.linkedin.com/company/eastman-kodak"}]', '["John Casanova “It has been my pleasure to work with Ray Parker while here at Scan-Optics LLC. Ray is a very effective manager who has a well-developed sense of urgency and gets things done. He is results-oriented and has a great relationship with the other members of the Business Development Team. He is also especially talented at Major Customer/Account Management and Development. Ray has in-depth knowledge and understanding of Document Imaging, High-Volume Forms Processing, Operations, Business Management and many other business areas. He would be a tremendous asset for any entrepreneurial firm that is looking to get a handle on their production or business development operations. Ray works well under pressure and maintains a pleasant and positive attitude even in a fast-paced organization.”","Lynnette Hays “Ray integrity, unyielding energy, and hard work will always ensure he\'s on top!”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to handle event management for a healthcare organization. Today, the agent is reaching out to the user because they need assistance in planning a high-profile client event.
### Human: Agent: ['Michael Meola', 'A Senior Global IT Business Analyst with strong project management, organizational, problem solving, academic, technical skills, and hands-on experience, who has simultaneously managed multiple business process improvement and technology projects in cross-functional (matrix) organizations. A communicator and decision maker, working well horizontally and vertically, individually and as a team member.Combines Business Analysis, Business Architecture, Project Management, Quality Assurance, and Testing with years of Domestic and International work experience within a variety of industries (accounting, banking, financial services, insurance, travel, retail/wholesale, manufacturing, package shipping, pharmaceuticals etc.) to deliver optimal solutions to support business growth.', 'Sr Business Analyst -- Available for Hire', "I am currently self employed and available for work if you'd like to contact me", '[{"company":"I am currently self employed and available for work if you\'d like to contact me","company_id":"get-in-touch-for-transformation","industry":"International Affairs","location":"NJ/NYC","positions":[{"description":"","duration":"Aug 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2019","subtitle":"I am currently self employed and available for work if you\'d like to contact me","title":"Sr Business Analyst"}],"url":"https://www.linkedin.com/company/get-in-touch-for-transformation"},{"company":"CSC Consulting Group","company_id":"csc-consulting","location":"","positions":[{"description":"","duration":"1996 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"1996","subtitle":"CSC Consulting Group","title":"Business Architect"}],"url":"https://www.linkedin.com/company/csc-consulting"},{"company":"Computer Sciences Corporation","company_id":"csc","location":null,"positions":[{"description":"","duration":"1996 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"1996","subtitle":"Computer Sciences Corporation","title":"Sr. Business Process Specialist"},{"description":"As a traveling Principal Consultant for CSC I played a number of roles at many clients across the U.S. and Canada. My primary role was Sr. Business Analyst and on occasion Project Manager. Please review my Resume for representative examples of some of the client engagments I have done over the years.","duration":"Oct 1996 Oct 2016 20 years 1 month","duration_short":"20 years 1 month","end_date":"Oct 2016","start_date":"Oct 1996","subtitle":"CSC","title":"Business Architect"},{"description":"My job responsibilities included Business/System requirements solicitation and documentation, Use Case Develoopment, Process Modeling, Activity Flow Diagraming, Business Requirements Documentation (BRD), System Requirements Specifications (SRS), Business Analyst Team Lead/PM/PMO responsibilities as needed.","duration":"1996 Oct 2016 20 years","duration_short":"20 years","end_date":"Oct 2016","start_date":"1996","subtitle":"CSC Consulting","title":"Business Architect/PM"},{"description":"","duration":"1996 2009 13 years","duration_short":"13 years","end_date":"2009","start_date":"1996","subtitle":"CSC","title":"Management Consultant"}],"url":"https://www.linkedin.com/company/csc"},{"company":"T4sPartners","company_id":null,"location":"Denver Colorado","positions":[{"description":"At T4sPartners I am creating requirements for a web based Global Workflow solution. In this role I am writing User Stories and Use Cases. I also participate and assist in conducting client workshops to draw out business requirements and create screen mockups. Deliverables also include Business Process Flows, PowerPoint Presentations, detailed workshop notes and Business Rules.","duration":"Apr 2018 Sep 2018 6 months","duration_short":"6 months","end_date":"Sep 2018","start_date":"Apr 2018","subtitle":"T4sPartners","title":"Sr. Business Analyst"}],"url":""},{"company":"Tata Technologies-Jaguar Landrover","company_id":null,"location":"Mahwah, NJ","positions":[{"description":"Performing Sr Business Analyst /PM responsibilities in IT at Jaguar Landrover North America","duration":"Aug 2017 Dec 2017 5 months","duration_short":"5 months","end_date":"Dec 2017","start_date":"Aug 2017","subtitle":"Tata Technologies-Jaguar Landrover","title":"Business Relationship Lead"}],"url":""},{"company":"CSC GBS Americas","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 1996 Oct 2016 20 years 1 month","duration_short":"20 years 1 month","end_date":"Oct 2016","start_date":"Oct 1996","subtitle":"CSC GBS Americas","title":"Business Architect"}],"url":""},{"company":"CSC Global Business Solutions -- Americas","company_id":null,"location":"","positions":[{"description":"","duration":"1996 2010 14 years","duration_short":"14 years","end_date":"2010","start_date":"1996","subtitle":"CSC Global Business Solutions -- Americas","title":"Business Architect"}],"url":""}]', '["“I worked with Mike Meola at CSC for many years. Mike reliable, very detailed in all that he does, and has an incredible positive attitude no matter what the circumstances. He has a strong analytical mind that makes him an excellent business architect. His knowledge and experience over many projects gives him credibility as a leader. I highly recommend Mike Meola and would work with him in an instant!”","“Mike is a very effective leader of business change through his work as a business architect. I had the pleasure of having him as part of many teams that I led developing large-scale solutions implementing new business models and major technology changes. His style is very collaborative both inside the firm as well as with the clients. Michael is always a first choice for projects that I am delivering, particularly if the project will require a creative solution or special care dealing with the existing client staff.”"]'] User: ['David E. Brown', 'Experienced Senior Operations Project Manager with a demonstrated history of working in the information technology and services industry. Strong support professional skilled in IT Strategy, Professional Services, Management, Software as a Service (SaaS), and Pre-sales.', 'Renewals Sales Operations, Sr Project Manager at Blue Yonder', 'Blue Yonder', '[{"company":"Blue Yonder","company_id":"blueyonder","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jun 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Blue Yonder","title":"Renewals Sales Operations, Sr Project Manager"},{"description":"","duration":"Dec 2014 Jun 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jun 2018","start_date":"Dec 2014","subtitle":"Blue Yonder","title":"Senior Renewals Manager"},{"description":"","duration":"May 2012 Dec 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2014","start_date":"May 2012","subtitle":"Blue Yonder","title":"Senior Support Liaison/Renewals Partner"},{"description":"","duration":"2009 May 2012 3 years","duration_short":"3 years","end_date":"May 2012","start_date":"2009","subtitle":"Blue Yonder","title":"Senior Product Specialist"},{"description":"","duration":"2001 2009 8 years","duration_short":"8 years","end_date":"2009","start_date":"2001","subtitle":"Blue Yonder","title":"Technical Analyst Support"}],"url":"https://www.linkedin.com/company/blueyonder"},{"company":"McKesson","company_id":"mckesson","location":"","positions":[{"description":"","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"McKesson","title":"Chain Accounts Mgr/Technical Analyst"}],"url":"https://www.linkedin.com/company/mckesson"},{"company":"Ames Department Stores","company_id":null,"location":"","positions":[{"description":"","duration":"1988 1997 9 years","duration_short":"9 years","end_date":"1997","start_date":"1988","subtitle":"Ames Department Stores","title":"Project Manager"}],"url":""}]', '["Kristen Martin “David\'s technical knowledge and customer focus were the competencies that made him. These compentencies were what drove me to select him to work with an escalated customer or complicated technical issue. I knew I could rely on him to resolve the situation with little assistance from me.”","Scott Pedersen “Davie was an enthusiastic co-worker that was always concerned with the best interests of the customers he worked with. He was always had a positive attitude and a great motivator.”"]']### Assistant: The agent's job is to provide IT consulting services. Today, the user is reaching out to the agent because they need guidance on implementing a new software solution for their operations project.
### Human: Agent: ['Cristen Cipa', 'Experienced Marketing Director with a demonstrated history of working in hospitality, casino gaming and the luxury goods and jewelry industry. Strong marketing professional skilled in Advertising, Community Relations, Food & Beverage, Nightlife, Event Management, and Direct Marketing.', 'Director of Marketing', 'Bernie Robbins Jewelers', '[{"company":"Bernie Robbins Jewelers","company_id":"bernie-robbins","industry":"Retail Luxury Goods and Jewelry","location":"507 New Road","positions":[{"description":"bernierobbins.com Somers Point \| Newtown \| Marlton \| Villanova bernierobbins.com Somers Point \| Newtown \| Marlton \| Villanova","duration":"Aug 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Bernie Robbins Jewelers","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/bernie-robbins"},{"company":"Borgata Hotel Casino & Spa","company_id":"borgata-hotel-casino-&-spa","location":"Atlantic City, New Jersey, United States","positions":[{"description":"","duration":"Jun 2003 Aug 2016 13 years 3 months","duration_short":"13 years 3 months","end_date":"Aug 2016","start_date":"Jun 2003","subtitle":"Borgata Hotel Casino & Spa","title":"Advertising and Branding Manager"}],"url":"https://www.linkedin.com/company/borgata-hotel-casino-&-spa"}]', '["Sabrina Pinto “I worked closely with Cristen as she donated countless hours of her free time to the Heart and Soul Foundation during her time as Brand Manager at The Borgata. Cristen\'s impeccable attention to detail and organization skills were crucial to our success as we raised funds and planned activities for The Boys and Girls Club of Atlantic City. Cristen is a truly talented and dedicated team member who not only displays leadership but is also a pleasure to work with!”","Michael J. Facenda “After working with Cristen for over 6 years at Borgata, I can\'t say enough about the work ethic she bring to the job - she was a joy to be around and is a wonderful person - Michael Facenda”"]'] User: ['John Freymann', 'John Freymann is an independent consultant advising small and mid-size businesses on IT infrastructure technology operations, network management and architecture for the past 22 years. His career spans over 40 years of continuous employment in the IT industry starting in 1979 as a student Data Entry Specialist, advancing through the positions of Programmer, Senior Consultant, Software Engineer, Systems Engineer, Systems Architect, Supervisor-Systems Engineering, Network Manager, IT Manager & CIO. John advises and coaches senior executives and IT professionals seeking to improve their bottom line and meet corporate goals through empowerment driven IT services. John couples his technical and management experience with formal training in psychology, counseling and executive coaching; delivering a unique perspective that leverages the knowledge and experience of company team members with technological innovation.', 'Principal IT Engineer & Advisor Freymann IT Services', 'Freymann IT Services', '[{"company":"Freymann IT Services","company_id":null,"location":"Grayslake, IL","positions":[{"description":"Strategy and consulting services tailored to the needs of small to mid-size organizations, delivering a competitive advantage in your ability to satisfy your technology needs. Strategy and consulting services tailored to the needs of small to mid-size organizations, delivering a competitive advantage in your ability to satisfy your technology needs.","duration":"Sep 1998 - Present 23 years 3 months","duration_short":"23 years 3 months","end_date":"Present","start_date":"Sep 1998","subtitle":"Freymann IT Services","title":"IT Principal Engineer & Advisor - Owner"}],"url":""},{"company":"Advantest","company_id":"advantestnot-active","location":null,"positions":[{"description":"CIO/IT Services Manager","duration":"Apr 1991 Sep 1998 7 years 6 months","duration_short":"7 years 6 months","end_date":"Sep 1998","start_date":"Apr 1991","subtitle":"Advantest","title":"Manager/CIO, Information Network Services"},{"description":"3rd Level Product Engineer","duration":"Feb 1988 Apr 1991 3 years 3 months","duration_short":"3 years 3 months","end_date":"Apr 1991","start_date":"Feb 1988","subtitle":"Advantest","title":"Supervisor, Systems Engineering"}],"url":"https://www.linkedin.com/company/advantestnot-active"},{"company":"White Consolidated Industries","company_id":null,"location":"","positions":[{"description":"Technical product architect for flexible manufacturings systems Technical product architect for flexible manufacturings systems","duration":"1984 1988 4 years","duration_short":"4 years","end_date":"1988","start_date":"1984","subtitle":"White Consolidated Industries","title":"Systems Architect"}],"url":""},{"company":"Drake University","company_id":"drake-university","location":"","positions":[{"description":"","duration":"1983 1984 1 year","duration_short":"1 year","end_date":"1984","start_date":"1983","subtitle":"Drake University","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/drake-university"}]', '["Nick O\'Connor “John has been a great asset to our projects. I really enjoy working with John and fully trust his planning, technical expertise and extensive industry experience. John\'s thorough planning and interest to detail have greatly helped in the successful completion of our projects.”","Bob Beaird “John is that rare individual who combines deep knowledge and the ability to work the details in a project with an excellent grasp of an organization\'s overall needs, strategy, human and cultural needs. John and I have worked together many times but on his most recent project for me, he provided innovative and cost-savings solutions for a major WAN/VoIP project while also mentoring my technical services staff. I look forward to future projects with John.”"]']### Assistant: The agent's job is to provide consulting services tailored to the needs of small to mid-size organizations, and today, the agent is reaching out to the user to discuss IT infrastructure technology operations and network management for the user's business.
### Human: Agent: ['Ben H.', 'Ben Hopkins collaborates with companies to create products that support their vision. Through observing how and why a company does what they do, products are developed to support their unique workflow, becoming an organic part of the space in which they work.', 'Product Design Practitioner- designing for tomorrow’s workplace.', 'MadeByPair', '[{"company":"MadeByPair","company_id":"made-by-pair","industry":"Furniture","location":"","positions":[{"description":"","duration":"Aug 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Aug 2016","subtitle":"MadeByPair","title":"Design Partner with Pair"}],"url":"https://www.linkedin.com/company/made-by-pair"},{"company":"Studio Hopkins","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"Studio Hopkins is a design + build studio specializing in residential and commercial furnishings. Studio Hopkins is a design + build studio specializing in residential and commercial furnishings.","duration":"Jul 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Jul 2016","subtitle":"Studio Hopkins","title":"Founder and Creative Director"}],"url":""},{"company":"MASHstudios","company_id":"mashstudios","location":"Venice, California","positions":[{"description":"","duration":"Sep 2012 Jul 2016 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jul 2016","start_date":"Sep 2012","subtitle":"MASHstudios","title":"Design Director"}],"url":"https://www.linkedin.com/company/mashstudios"},{"company":"TOMS","company_id":"toms","location":"Santa Monica, CA","positions":[{"description":"I designed everything pertaining to the presentation of TOMS eyewear and shoes. I designed everything pertaining to the presentation of TOMS eyewear and shoes.","duration":"Aug 2011 Aug 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2012","start_date":"Aug 2011","subtitle":"TOMS","title":"Environment Designer"}],"url":"https://www.linkedin.com/company/toms"},{"company":"Self Employed","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Freelance furniture/product/graphic design Freelance furniture/product/graphic design","duration":"Aug 2010 Aug 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2012","start_date":"Aug 2010","subtitle":"Self Employed","title":"Freelance Designer"}],"url":""},{"company":"MASHstudios","company_id":"mashstudios","location":"","positions":[{"description":"During my time at MASH, I was a furniture designer. I was often responsible for coming up with design ideas and turning them into full presentations. I also did floor plans, elevations, drawings for quote, and some project management. During my time at MASH, I was a furniture designer. I was often responsible for coming up with design ideas and turning them into full presentations. I also did floor plans, elevations, drawings for quote, and some project management.","duration":"Jan 2008 Aug 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2010","start_date":"Jan 2008","subtitle":"MASHstudios","title":"Furniture Designer"}],"url":"https://www.linkedin.com/company/mashstudios"},{"company":"Global Experience Specialists (GES)","company_id":"gesglobal","location":"Las Vegas, Nevada Area","positions":[{"description":"While I was employed at GES, i designed several trade show exhibits for clients from all different industries. My design challenges were very diverse. Every industry, from automobiles to electronics. Any size project, from a 10\'10\' exhibit to a 100\'x100\' exhibit. While I was employed at GES, i designed several trade show exhibits for clients from all different industries. My design challenges were very diverse. Every industry, from automobiles to electronics. Any size project, from a 10\'10\' exhibit to a 100\'x100\' exhibit.","duration":"Aug 2006 Jan 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2008","start_date":"Aug 2006","subtitle":"Global Experience Specialists (GES)","title":"Exhibit Designer"}],"url":"https://www.linkedin.com/company/gesglobal"}]', '["Sef Thomas Pinney “I happily worked with Ben both at MASH studios and at PAIR. He could always be counted on to give thoughtful feedback and clear direction, his attitude was always directed toward excellence, but in an easy going way. I was responsible for further improving his already excellent designs, and was always able to work toward a best-case solution no matter how drastic the revisions. I believe the toughest design problems at PAIR were solved by this hard working and open minded attitude. Ben has keen instincts about both aesthetic subtlety and physical functionality, not to mention deep skills in CAD, 3D rendering and the total design to manufacture process. I heartily recommend Ben as a person and design strategist.”"]'] User: ['Diane Wang', 'Specialties: Digital Publishing, SEO, Project Management, Business Development & Sales.', 'Operations Specialist', 'Rockefeller Capital Management', '[{"company":"Rockefeller Capital Management","company_id":"rockefeller-capital-management","industry":"Financial Services","location":"","positions":[{"description":"Support clients with related operations tasks. Support clients with related operations tasks.","duration":"Feb 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Rockefeller Capital Management","title":"Operations Specialist"}],"url":"https://www.linkedin.com/company/rockefeller-capital-management"},{"company":"The Library Agency","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Build the literary department (Film/TV) from ground up at boutique agency. Build the literary department (Film/TV) from ground up at boutique agency.","duration":"May 2019 Jan 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2021","start_date":"May 2019","subtitle":"The Library Agency","title":"Literary Agent"}],"url":""},{"company":"Disrupt Interactive, LLC","company_id":"disrupt-interactive","location":"Greater Los Angeles Area","positions":[{"description":"All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building. All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building.","duration":"Dec 2017 May 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2019","start_date":"Dec 2017","subtitle":"Disrupt Interactive, LLC","title":"Content Manager & SEO"}],"url":"https://www.linkedin.com/company/disrupt-interactive"},{"company":"Dynamic Television","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide coverage for television, roll calls, and assist with development. Provide coverage for television, roll calls, and assist with development.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Dynamic Television","title":"Development Intern"}],"url":""},{"company":"Mad Chance","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide script coverage, research, roll calls, office runs, and general admin. Provide script coverage, research, roll calls, office runs, and general admin.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Mad Chance","title":"Development Intern"}],"url":""},{"company":"Paintzen (acquired by PPG)","company_id":null,"location":"San Francisco","positions":[{"description":"Project manage and sell on-demand painting services. Project manage and sell on-demand painting services.","duration":"Sep 2015 Mar 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2017","start_date":"Sep 2015","subtitle":"Paintzen (acquired by PPG)","title":"Account Executive"}],"url":""},{"company":"Visually (acquired by ScribbleLive)","company_id":"visual-ly","location":"San Francisco","positions":[{"description":"Manage inbounds leads for online content platform providing creative services. Manage inbounds leads for online content platform providing creative services.","duration":"Mar 2014 Sep 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2015","start_date":"Mar 2014","subtitle":"Visually (acquired by ScribbleLive)","title":"Account Executive"}],"url":"https://www.linkedin.com/company/visual-ly"},{"company":"Luvocracy (acquired by Walmart Labs)","company_id":"luvocracy","location":"San Francisco","positions":[{"description":"Facilitate and coordinate talent acquisition for social commerce start-up. Facilitate and coordinate talent acquisition for social commerce start-up.","duration":"Sep 2011 Jun 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2013","start_date":"Sep 2011","subtitle":"Luvocracy (acquired by Walmart Labs)","title":"Talent Acquisition"}],"url":"https://www.linkedin.com/company/luvocracy"},{"company":"Travelzoo","company_id":"travelzoo","location":"New York, NY","positions":[{"description":"Developed new partnerships with online publishers for the Travelzoo Network. Developed new partnerships with online publishers for the Travelzoo Network.","duration":"Jun 2009 May 2010 1 year","duration_short":"1 year","end_date":"May 2010","start_date":"Jun 2009","subtitle":"Travelzoo","title":"Network Development Associate"}],"url":"https://www.linkedin.com/company/travelzoo"},{"company":"Tremor Media","company_id":"tremor-video","location":"New York, NY","positions":[{"description":"Grew the rich media ad network adding 200+ publishers across the platform. Grew the rich media ad network adding 200+ publishers across the platform.","duration":"Jul 2008 Jun 2009 1 year","duration_short":"1 year","end_date":"Jun 2009","start_date":"Jul 2008","subtitle":"Tremor Media","title":"Network Development Manager"}],"url":"https://www.linkedin.com/company/tremor-video"}]', '["John Piersol “Want to know what a sales bulldog with a smile looks like? Look no further than Diane Wang. She is one of the most capable, driven and self motivated sales reps I\'ve ever had the privilege to work with. I loved managing Diane and would jump at the opportunity to work with her again one day. ”","Jana Mila Juginovic “Diane is one of the most dedicated, customer-driven individuals, I have had the pleasure of working with. The primary reason I continue to work with Visual.ly is because of Diane. She cares about her clients, takes the time to not only listen, but works tirelessly to resolve issues. She is an outstanding individual and any company would be lucky to have her. ”"]']### Assistant: The agent's job is to collaborate with companies to create products that support their vision, and today the agent is reaching out to the user because they need assistance with digital publishing and SEO for a project.
### Human: Agent: ['Sue Sciarini Gillio', 'Experienced Owner with a demonstrated history of working in the music and arts industry. Focused on family centered enrichment curriculum to strengthen families and the community.', 'Flute Instructor at Music Suite 408', 'Music Suite 408; the Paintbox Gallery; Westclox Fine Arts Factory', '[{"company":"Music Suite 408; the Paintbox Gallery; Westclox Fine Arts Factory","company_id":null,"location":"408 Fifth Street, Peru, IL 61354","positions":[{"description":"Owner & Flute Educator Owner & Flute Educator","duration":"Aug 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Aug 2012","subtitle":"Music Suite 408; the Paintbox Gallery; Westclox Fine Arts Factory","title":"Proprietor & Flutist, Music Suite 408"}],"url":""},{"company":"Illinois Valley Community College","company_id":"illinois-valley-community-college","location":"","positions":[{"description":"","duration":"Aug 1991 - Present 30 years 8 months","duration_short":"30 years 8 months","end_date":"Present","start_date":"Aug 1991","subtitle":"Illinois Valley Community College","title":"Music Faculty"}],"url":"https://www.linkedin.com/company/illinois-valley-community-college"}]', '["Ashley Mekeel “Sue runs an extremely successful music and arts studio. Her vision for the arts in the Illinois Valley has opened so many doors for so many aspiring arts instructors and students at her studio. Contact Sue for music/art lessons, and for renting the Fine Arts Factory room. ”"]'] User: ['Pedro Jarquin', 'Pedro el Poeta is a professional, self motivated artist, activist, and educator whose style, charisma, meticulous wordsmith-ing, and powerful stage presence sets him far above other independent artists in his genre.', 'English Teacher at Enterprise High School', 'Enterprise High School', '[{"company":"Enterprise High School","company_id":null,"location":"Clearwater, FL","positions":[{"description":"English Teacher/Art History Teacher at a dropout prevention charter school for 16-22 year old at-risk students needing one last chance to get their High School Diplomas.","duration":"Sep 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Sep 2014","subtitle":"Enterprise High School","title":"English Teacher"}],"url":""},{"company":"Improv. Records","company_id":null,"location":"","positions":[{"description":"Pedro el Poeta performed internationally on many stages, including televised concerts on Nicaraguan National Television, many radio appearances, special features, like opening for George Clinton & Parliament Funkadelics, among many things.","duration":"Sep 1999 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"Sep 1999","subtitle":"Improv. Records","title":"Hip-Hop Street Reporter and Spoken Word Extraordinaire"}],"url":""},{"company":"Oak Park Middle and High School","company_id":null,"location":"","positions":[{"description":"English teacher/mentor at a school for underprivileged children.","duration":"Oct 2007 Aug 2008 11 months","duration_short":"11 months","end_date":"Aug 2008","start_date":"Oct 2007","subtitle":"Oak Park Middle and High School","title":"Language Arts teacher"}],"url":""},{"company":"Nation of Poetry","company_id":null,"location":"","positions":[{"description":"El Presidente","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Nation of Poetry","title":"President/Co-founder"}],"url":""}]', '["“Pedro is a dynamic, powerful force in the hip-hop and poetry scene in St Petersburg and Tampa. He is a tenacious self-starter who inspires everyone wiht his infectious optimism and boisterous creativity. As a voice, Pedro is one all his own while still speaking for all the rest of us with simple honesty and dignity.”","“I met Pedro in 2007, when we were teachers whose rooms were next door to each other. We had a very difficult school year, but Pedro was always upbeat, positive, and great to be around, and he continued to reach his students with his passion for creative writing. As a person, Pedro is easy to get along with, kind, funny, and very intelligent. As an artist, I was always struck by his constant desire to speak the truth in his poetry. As a person, as an artist, and as a professional, I can\'t recommend Pedro enough.”"]']### Assistant: The agent's job is to offer music and art lessons, and today, the agent is reaching out to the user because they need to discuss a potential collaboration between their music and arts studio and the user's hip-hop and poetry performances.
### Human: Agent: ['Ellen Goldstein', "I started Bullseye Productions in 1984 as a multi-media production company with my life partner Dan Reich.Since then we have continually evolved, and when the world wide web was developed we were one of the first bay area design companies to adopt digital platforms. We have continually embraced new technologies and changing market trends in order to offer clients a full range of creative advertising, design, and marketing communication solutions. Bullseye Creative Services. I have been a photographer throughout my professional career, mastering audio visual presentations and multi-media production. I have shot for magazines, newspapers, websites and portraits of folks from all walks of life. A journalist at heart, I like to cover the scene from all angels. I have also exhibited my art and travel photography locally and through several online sites and publications. I specialize in photography, portraits, collages, I'm an equipment junkie, and I'm a fan of Nikon, Apple and Adobe products. I'm also a sports fan, love my Giants, 49ers, Warriors. Tennis fanatic. Foodie, wino, cook, Rock & roll.🎵", 'Partner @ Bullseye Creative Services ✰ Photographer ✰ Producer ✰ BraveHeart Women', 'Bullseye Creative Services', '[{"company":"Bullseye Creative Services","company_id":"bullseye-creative-services","industry":"Graphic Design","location":"","positions":[{"description":"I am a portrait photographer that covers a lot of ground for businesses, families, and anyone looking for a professional, creative and personable photographer. I\'ve had the opportunity to photograph some extraordinary people and some ordinary people, always making sure they feel comfortable enough to reveal a bit of themselves. I have photographed the partners at Kleiner Perkins Caufield & Byers, the ophthalmologists at UCSF, the patrons of The Jewish Community Federation and lifestyle photography for SRI International, the Marin IJ and other online publications.Studio portraits or portraits in nature, I\'m equally comfortable with both. I\'m a journalist at heart and a traveler with an artist\'s eye to photograph the people and places I visit. Let me help you tell your story in pictures.Capturing your style, defining your brand.","duration":"1984 - Present 38 years","duration_short":"38 years","end_date":"Present","start_date":"1984","subtitle":"Bullseye Creative Services","title":"Photographer ✰ Graphic Designer ✰ Creative Collaborator"}],"url":"https://www.linkedin.com/company/bullseye-creative-services"},{"company":"BraveHeart Women","company_id":null,"location":"","positions":[{"description":"I am resonator at BraveHeart Women in Marin County. I took all trainings to facilitate the growth ofmy own personal professional and global development. love being a part of this international community of women, networking with purpose and passion, collaborating globally to help all women rise and find their passion their voices. Get support for your individuality and your entrepreneurial spirit, join in one of our oxytocin circles and resonate with us.Please contact me if this sounds like something that interests you. ellen@bullseyecreative.biz or call me at 415.506-4257","duration":"Jan 2009 Apr 2016 7 years 4 months","duration_short":"7 years 4 months","end_date":"Apr 2016","start_date":"Jan 2009","subtitle":"BraveHeart Women","title":"BraveHeart Women ♥ Resonator"}],"url":""},{"company":"Fotography Women\'s Book Collaboration","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2010 Apr 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2012","start_date":"Jul 2010","subtitle":"Fotography Women\'s Book Collaboration","title":"Leadership Committee"}],"url":""},{"company":"UCSF Dept. of Ophthalmology, Beckman Vision Center, That Man May See","company_id":null,"location":"","positions":[{"description":"I was the photographer/designer of numerous publications; newsletters, annual reports, monographs, brochures and marketing materials for the UCSF Department of Ophthalmology and the Beckman Vision Center. A relationship that lasted over ten years. I was the photographer/designer of numerous publications; newsletters, annual reports, monographs, brochures and marketing materials for the UCSF Department of Ophthalmology and the Beckman Vision Center. A relationship that lasted over ten years.","duration":"1989 1999 10 years","duration_short":"10 years","end_date":"1999","start_date":"1989","subtitle":"UCSF Dept. of Ophthalmology, Beckman Vision Center, That Man May See","title":"Independent Contractor: Publication Photographer, Designer"}],"url":""},{"company":"OFoto","company_id":null,"location":"","positions":[{"description":"","duration":"1990 1992 2 years","duration_short":"2 years","end_date":"1992","start_date":"1990","subtitle":"OFoto","title":"user"}],"url":""},{"company":"SRI International","company_id":"sri-international","location":"","positions":[{"description":"Producer, photographer and designer of numerous award winning multi-image programs for The Values and Lifestyles (VAL\'s) program at SRI. Producer, photographer and designer of numerous award winning multi-image programs for The Values and Lifestyles (VAL\'s) program at SRI.","duration":"1985 1990 5 years","duration_short":"5 years","end_date":"1990","start_date":"1985","subtitle":"SRI International","title":"Independent Contractor Multi-Media Producer"}],"url":"https://www.linkedin.com/company/sri-international"},{"company":"Bass Francis Productions","company_id":null,"location":"","positions":[{"description":"I blossomed at this multi-media company, becoming proficient at producing slide shows for corporate clients. I learned that I was good at photography, programming, music production, and staging of large productions. Moving into print was a very simple transition for me. I loved the complexity of a large production and the performance art of the staging. I produced the Northern California ADDY awards for five years. Print graphic design for print and web is an easier lifestyle. I blossomed at this multi-media company, becoming proficient at producing slide shows for corporate clients. I learned that I was good at photography, programming, music production, and staging of large productions. Moving into print was a very simple transition for me. I loved the complexity of a large production and the performance art of the staging. I produced the Northern California ADDY awards for five years. Print graphic design for print and web is an easier lifestyle.","duration":"1979 1984 5 years","duration_short":"5 years","end_date":"1984","start_date":"1979","subtitle":"Bass Francis Productions","title":"Multi Media Producer, Photographer, Designer"}],"url":""}]', '["Terry Beaver “I have worked with Ellen and Dan for over three years resulting in high quality collaterial materials. They have provide all of my marketing communications and design. They have designed our logos, from concept to final artwork, assisted with creating quality and compelling content for our website, impactful PowerPoint presentations, well branded PDF documents, and assisted in the creation of our business communications and proposals. They are highly professional, highly reliable, always on time at reasonable costs and bring a highly creative flare to each and every project we have worked on together. Their commitment to the cause is second-to-none. Truly, I can recommend them and have, without reservation. I believe they will do an outstanding service to any client they engage. In closing, I would like to also state these people have exceptional integrity, trustworthyness and a true sense of duty to their clients on the work they well perform.”","Herb Bass “Ellen Goldstein is a great photographer and producer. She worked for me at my marketing communications production company for about four years, and her multiple talents always impressed me. Usually, a photographer can\'t produce and a producer can\'t shoot. Ellen can do both, with creativity, sensitivity, and a keen eye for both the subject she is shooting and the budget she has been given. As a photographer, she is especially adept at capturing the real emotions of real people. One of her more elaborate projects was for our client, the Republic of Korea. We produced their exhibit for the international World\'s Fair, and sent Ellen to accompany our creative director to photograph people, places, and events throught the entire countryside. She did an outstanding job, and our company received many accolades (and some new clients), based on her photography for that project. As a photographer who has also been a producer, she is acutely aware of the budgets and budgetary restraints of the job she is photographing. Most importantly, this means she goes to great lengths to make sure that her creative approach is not stifled by a lower budget. I have followed Ellen\'s career over the years, and am especially impressed with the travel photography she has been doing recently. The shots of her African safari are phenomenal. I would certainly hire her again, and think you should, too.”"]'] User: ['Teresa Massimini', 'Award winning Graphic Design professional with a demonstrated history of working in the consumer goods industry. Skilled in page layout, package design, logo design, and leading a team. Strong attention to detail. Constantly working towards what is right. Advocate for processes and organization. Eco friendly. Adorer of dogs and the great outdoors.', 'Creative Director at Fifteen4 Creative Agency', 'Fifteen4 Creative Agency', '[{"company":"Fifteen4 Creative Agency","company_id":"fifteen4","industry":"Marketing and Advertising","location":"Baltimore, Maryland, United States","positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Fifteen4 Creative Agency","title":"Creative Director"}],"url":"https://www.linkedin.com/company/fifteen4"},{"company":"Freelance Graphic Designer","company_id":"freelance-graphic-designer-1","location":"Anywhere","positions":[{"description":"• University of Maryland School of Medicine - Center for International Health, Education, and Biosecurity - Contract position June-July 2020 - Designed technical report with 200+ pages in Adobe InDesign, keeping style guides consistent and developing scripts for creating chapter sections• The AMES Company – Developed packaging templates, logos, and lineart designs for 20+ packages• Butchers Hill Association – Volunteered to design and edit monthly neighborhood newsletter for 2+ years• Gifting Grants – Designed identity package, social posts, and flyers to market their housing grant opportunities for US Veterans• Network Design & Monitoring – Created identity package, event signage, and publication graphics for technology company• Other – Designed wedding invitations, signage, maps, monograms, cards, logos, t-shirts, and more","duration":"2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2009","subtitle":"Freelance Graphic Designer","title":"Freelance Graphic Designer (Part-Time)"}],"url":"https://www.linkedin.com/company/freelance-graphic-designer-1"},{"company":"Dreamscape Marketing, LLC","company_id":"dreamscape-marketing-llc","location":"Columbia, Maryland, United States","positions":[{"description":"• Head of the Design Department reporting directly into CEO• Oversees 7 graphic designers, hiring and onboarding 2 of them in a remote environment• Directs team in digital design tasks including web builds, infographics, social media posts, and branding• Works closely with the other Department Heads to come up with collaborative solutions between teams• Handles budget for department and makes informed decisions to help the team and better the company• Creates processes and strategies to continue being productive and profitable during a global pandemic while working remotely","duration":"Aug 2020 Jul 2021 1 year","duration_short":"1 year","end_date":"Jul 2021","start_date":"Aug 2020","subtitle":"Dreamscape Marketing, LLC","title":"Art Director"}],"url":"https://www.linkedin.com/company/dreamscape-marketing-llc"},{"company":"Stanley Black & Decker, Inc.","company_id":"stanley-black-decker-inc","location":null,"positions":[{"description":"• Managed creative outputs for the Mac Tools brand that encompasses 8,000+ professional automotive tools and generated $250M+ in revenue in 2018 • Assigned, art directed, and approved all creative deliverables, including: packaging, monthly flyers, photography, videography, print collateral, social posts, and digital outputs• Led a global design team with 5 team members located across Ohio, Connecticut, and Taiwan, allowing for efficient 24hr design execution and diversified creative talent• Coach and team player mentality, managed team while actively designing high level campaign concepts, packaging templates, and presentations for upper level management• Directed and propped sets for photo and video shoots, creating efficiency and reducing production costs","duration":"Aug 2017 Oct 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2019","start_date":"Aug 2017","subtitle":"Stanley Black & Decker, Inc.","title":"Senior Creative Manager"},{"description":"• Hired, on-boarded, and managed a global team of 6 members located in Maryland, Connecticut, and China, from photographers, videographers and graphic designers to support demand of growing team• Successfully merged two business units, consolidated processes and developed reference material for growing team’s design consistency which heavily reduced complexity and stress• Lead designer for the successful rebrand of the Masonry Drilling product range with 100+ skus, maintaining a consistent template that optimized consumer purchasing decisions • Managed the launch campaign for DEWALT Lasers, including packaging, photoshoots, and digital content","duration":"Jun 2016 Jul 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2017","start_date":"Jun 2016","subtitle":"Stanley Black & Decker, Inc.","title":"Creative Manager"},{"description":"• Lead designer for packaging, merchandising, and publication designs for DEWALT Accessories• Specialized in designing sub-brand logos, lineart, packaging templates and merchandising strategies• Successfully developed a “Good, Better, Best” merchandising strategy for Lowe’s Metal Drilling product range to help consumers make a more informed purchasing decision, growing business by $1.6M+ • Strong attention to detail to keep design consistency, free of errors, and staying within brand standards• Redesigned and reorganized the DEWALT Accessory product catalog with 100+ pages and 1,000+ products, saving the company $10,000+ in outsourcing fees spent in previous years• Created packaging mock-ups for product line reviews to be pitched to big-box stores worldwide","duration":"May 2013 May 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2016","start_date":"May 2013","subtitle":"Stanley Black & Decker , Inc.","title":"Senior Designer"},{"description":"• Assisted with designing packaging, merchandising and publications, totaling 150+ projects a year• Supported team in developing new product packaging and collateral adding $18.5M+ revenue in 2012• Able to shift gears quickly to work on multiple brands, such as DEWALT, BOSTITCH, and PORTER-CABLE, with varying brand languages, product ranges, and packaging dielines• Responsible for designs from concept to sending production ready graphics to vendors and engineers","duration":"Apr 2010 Apr 2013 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2013","start_date":"Apr 2010","subtitle":"Stanley Black & Decker, Inc.","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/stanley-black-decker-inc"},{"company":"Under Armour","company_id":"under-armour","location":"Baltimore, MD","positions":[{"description":"• Supported the apparel design team to develop innovative and fashion forward athletic clothing• Received rough sketches from designers and developed refined vector graphics for shirt decals• Used product templates and updated them with different color and graphic combos• Paired color and fabric swatch “idea boards” in order to brainstorm for future design trends • Developed and organized technical and merchandising documents for over 100+ new apparel products • Supported the apparel design team to develop innovative and fashion forward athletic clothing• Received rough sketches from designers and developed refined vector graphics for shirt decals• Used product templates and updated them with different color and graphic combos• Paired color and fabric swatch “idea boards” in order to brainstorm for future design trends • Developed and organized technical and merchandising documents for over 100+ new apparel products","duration":"Oct 2009 Feb 2010 5 months","duration_short":"5 months","end_date":"Feb 2010","start_date":"Oct 2009","subtitle":"Under Armour","title":"Apparel Designer / Graphic Designer"}],"url":"https://www.linkedin.com/company/under-armour"},{"company":"Baltimore Magazine","company_id":"baltimore-magazine","location":"Baltimore, Maryland","positions":[{"description":"• Designed signage, maps, flyers, and posters for the Best of Baltimore Party and other events the magazine hosted throughout the summer• Assisted in photoshoots for the Baltimore Bride magazine, helping with backdrops, lighting, and staging• Worked closely with the photographer to get the right shot to use for the cover and to pair with specific articles • Designed signage, maps, flyers, and posters for the Best of Baltimore Party and other events the magazine hosted throughout the summer• Assisted in photoshoots for the Baltimore Bride magazine, helping with backdrops, lighting, and staging• Worked closely with the photographer to get the right shot to use for the cover and to pair with specific articles","duration":"May 2008 Dec 2008 8 months","duration_short":"8 months","end_date":"Dec 2008","start_date":"May 2008","subtitle":"Baltimore Magazine","title":"Art Intern"}],"url":"https://www.linkedin.com/company/baltimore-magazine"},{"company":"Asher Bartos Advertising","company_id":"asher-bartos-advertising","location":"Sykesville, MD","positions":[{"description":"• Learned how a design agency runs by working with multiple clients and deliverables• Designed logos, flyers, POP, and other graphic designs for businesses locally and around the country• Worked with the local fire department to design t-shirt emblem • Created event signage for local community events • Sat in on design pitches and meetings to see how they are pitched to clients • Learned how a design agency runs by working with multiple clients and deliverables• Designed logos, flyers, POP, and other graphic designs for businesses locally and around the country• Worked with the local fire department to design t-shirt emblem • Created event signage for local community events • Sat in on design pitches and meetings to see how they are pitched to clients","duration":"Sep 2007 Dec 2007 4 months","duration_short":"4 months","end_date":"Dec 2007","start_date":"Sep 2007","subtitle":"Asher Bartos Advertising","title":"Graphic Design Intern"}],"url":"https://www.linkedin.com/company/asher-bartos-advertising"}]', '["Helen Fischer “Teresa started her career at Stanley Black & Decker on my accessories graphic design team - first as a temporary designer, and then when it became apparent that she would be a strong asset - as a permanent creative. Teresa has an excellent sense for system design and created graphics for many packaging ranges that clearly showed \\"good-better-best\\" strategy and progression by creating a clean design language that reflected price point and features. Among many significant product launches, notably she was a key player in a redesign of the small ToughCase(R) package and graphics that won awards within the industry and was applauded internally by leadership as being disruptive on a retail shelf. In addition, she has a real talent for logo creation - Teresa was prolific in creating meaningful visuals that communicated product features within sub-brand logo designs, often under pressurized deadlines and tight legal constraints. Teresa has the ability to digest a design task or project, and distill it down to its essence by asking questions and focusing on the end-game. She then works to create options that fulfill and most often exceed the expectations of the requester. She is collaborative and flexible - while standing up for her designs, she also can modify as needed to deliver to specifications in a win-win manner. Teresa is thoughtful and sometimes reserved, but I can assure you she is processing and thinking about solutions before presenting her perspective or asking questions. On my team she was tasked with a good deal of production, but she really shines when she can be truly creative - anything from merchandising displays and signage, to special brand projects like a Kentucky Derby product launch event, brand day, holiday themed tree competitions Teresa delivered beyond expectation with creativity and imagination. After a reorganization, I was aligned to a different area of the business and Teresa went on to design and innovate successfully for several other brands within the Stanley Black & Decker portfolio - managing projects, process and people. From what I saw, she continued to work hard and deliver quality work with insight and imagination. Teresa is an outstanding creative designer and would be an asset to any organization - I would recommend her without reservation.”","Katy Muti “I can\'t say enough about the talent that Teresa has when it comes to graphic design. I had the pleasure of working with Teresa both as a colleague and as he manager over the past 8 years, and her ability to digest design challenges and come up with creative solutions never ceases to amaze me. She is extremely detail-oriented and deadline-driven. Working with Teresa has been a pleasure, and she would be an asset to any design team.”"]']### Assistant: The agent's job is to provide creative advertising and design solutions, and today the agent is reaching out to the user because they need a skilled graphic designer to collaborate on a new packaging design project for a client.
### Human: Agent: ['Farida Abdelrazek', 'Experienced Android Team Lead with a demonstrated history of working in the Information Technology & Services industry. Skilled in C#, Java Native Interface (JNI), Java and Android Development, using both Android Studio and Xamarin IDEs.', 'Android Team Lead at ThirdWayv Inc.', 'ThirdWayv Inc.', '[{"company":"ThirdWayv Inc.","company_id":"thirdwayv-inc-","industry":"Computer and Network Security","location":null,"positions":[{"description":"","duration":"Dec 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Dec 2018","subtitle":"ThirdWayv Inc.","title":"Android Team Lead"},{"description":"Thirdwayv Inc. is an innovative startup American company that works in IOT -Internet of Things- field. It designs and develops systems that use Cloud, Mobile and Embedded devices to provide a certain functionality to customers.","duration":"Dec 2017 Nov 2018 1 year","duration_short":"1 year","end_date":"Nov 2018","start_date":"Dec 2017","subtitle":"ThirdWayv Inc.","title":"Senior Software Engineer"},{"description":"Thirdwayv Inc. is an innovative startup American company that works in IOT -Internet of Things- field. It designs and develops systems that use Cloud, Mobile and Embedded devices to provide a certain functionality to customers.Projects Briefing:- Cross platform mobile applications, protocols’ libraries and communicating with centralized database/server to build Smart and real time applications for Malls Shops advertisements, Kids’ tracking, Food & Medicine Shipments temperature monitoring, Garage doors controlling and other different industries based on Internet of things and Bluetooth low energy using Xamarin studio.","duration":"Jul 2014 Nov 2017 3 years 5 months","duration_short":"3 years 5 months","end_date":"Nov 2017","start_date":"Jul 2014","subtitle":"ThirdWayv Inc.","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/thirdwayv-inc-"}]', '["Mohsen Diab “I have known Farida for 9 month, since I was teaching her at Information Technology Institute (ITI) . As a student, Farida demonstrated a passion of learning and the level of commitment necessary to succeed in ITI’s 9 month diploma and beyond. She was a very good student, quick in grasping new concepts and ideas. She is also a hard –working person who is courteous, dependable and works well with people. Farida is really considered among the highly talented students graduated from the ITI in that period. As an educator, I am happy to be able to provide this recommendation for such a smart student. I have great respect for her and truly believe that she will be a great addition to any place she will work at. ”","Faisal AlToukhy “I had the privilege of hiring and working with Farida for 3 years. Farida is smart, determined, innovative and hardworking. She is also the engineer that kept the team laughing and working during very hard to meet deadlines. ”"]'] User: ['Justin Bohn', 'Technical excellence, adaptability. Constantly learning, building. Navigates complexity to deliver solutions. Human-centered leader.', 'Helping engineers build great adhesive solutions', 'Setex Technologies', '[{"company":"Setex Technologies","company_id":"setex-technologies","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Setex Technologies","title":"Senior Manager, Business Development"},{"description":"","duration":"Feb 2020 Jan 2021 1 year","duration_short":"1 year","end_date":"Jan 2021","start_date":"Feb 2020","subtitle":"nanoGriptech, Inc","title":"Senior Application Engineer"}],"url":"https://www.linkedin.com/company/setex-technologies"},{"company":"Elliott Group, Ebara Corp","company_id":"elliott-company","location":"Greater Pittsburgh Area","positions":[{"description":"Exploring and defining opportunities in emerging and adjacent markets. Looking at high performance coatings under extreme conditions and identifying gaps in current technologies. Assessing existing technologies and creation of new testing scenarios relevant to real world conditions in the industry. Evaluating opportunities in additive manufacturing using both plastics and metals. Exploring and defining opportunities in emerging and adjacent markets. Looking at high performance coatings under extreme conditions and identifying gaps in current technologies. Assessing existing technologies and creation of new testing scenarios relevant to real world conditions in the industry. Evaluating opportunities in additive manufacturing using both plastics and metals.","duration":"2019 Dec 2020 1 year","duration_short":"1 year","end_date":"Dec 2020","start_date":"2019","subtitle":"Elliott Group, Ebara Corp","title":"Coatings consultant"}],"url":"https://www.linkedin.com/company/elliott-company"},{"company":"Kop-Coat Farm & Forest Protection","company_id":"kop-coat-farm-forest-protection","location":"Greater Pittsburgh Area","positions":[{"description":"Lead research and development for farm and forest products division of RPM International Inc., a world leader in specialty coatings and sealants with over $5B in annual sales. Multi-disciplinary R&D group creates innovative protection products for the farm and forest industry. Lead research and development for farm and forest products division of RPM International Inc., a world leader in specialty coatings and sealants with over $5B in annual sales. Multi-disciplinary R&D group creates innovative protection products for the farm and forest industry.","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Kop-Coat Farm & Forest Protection","title":"Manager of Research and Development"}],"url":"https://www.linkedin.com/company/kop-coat-farm-forest-protection"},{"company":"PPG Industries","company_id":"ppg","location":null,"positions":[{"description":"Pursue coating technologies accross business units and global regions to fill a customer need. Work and build cross-functional teams to identify, investigate and launch on the shelf products for targeted applications, reducing the need for opening new projects. Catalogue coatings technologies accross business units, using specific metrics to ease identification of future use in new markets.","duration":"Mar 2016 Jan 2017 11 months","duration_short":"11 months","end_date":"Jan 2017","start_date":"Mar 2016","subtitle":"PPG Industries","title":"Global Liquid Portfolio Manager, Industrial Coatings"},{"description":"Led the development of improved coating appearance through innovative, real-time data capture techniques and analysis. Helped to improve coating appearance across all layers in both conventional and compact process OEM coating techniques. Applied DOE methodology to pursue root cause and apply countermeasures. Also worked to develop diffracting / color shifting pigment technology and it\'s utility in various applications.","duration":"Jan 2015 Feb 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2016","start_date":"Jan 2015","subtitle":"PPG Industries","title":"Senior Research Chemist"},{"description":"To investigate and characterize the physical and chemical properties of automotive waterborne basecoats, in reference to compact process technologies as well as to improve and tailor their physical and optical attributes for end users (i.e. BMW, GM, Daimler). Also served as the liaison for waterborne basecoat and waterborne compact processes which entailed the investigation and resolution of issues which occur online in a manufacturing type of setting.","duration":"May 2012 Dec 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2014","start_date":"May 2012","subtitle":"PPG Industries","title":"Research Chemist"}],"url":"https://www.linkedin.com/company/ppg"},{"company":"FLIR Systems","company_id":"flir-systems","location":"","positions":[{"description":"Senior research scientist that focuses on novel nanoparticle technologies and enzymatic strategies for decontamination and detection of chemical agents. Active team member for antimicrobial technologies. Senior research scientist that focuses on novel nanoparticle technologies and enzymatic strategies for decontamination and detection of chemical agents. Active team member for antimicrobial technologies.","duration":"Mar 2010 May 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2012","start_date":"Mar 2010","subtitle":"FLIR Systems","title":"Senior Research Scientist"}],"url":"https://www.linkedin.com/company/flir-systems"},{"company":"University of Pittsburgh","company_id":"university-of-pittsburgh","location":"Greater Pittsburgh Area","positions":[{"description":"Developed periodic thin film nanomaterials (Photonic Crystals) to leverage their diffractive properties for sensing and light filtering applications. Investigated light scattering properties within these nanomaterials to improve their design and function. Developed periodic thin film nanomaterials (Photonic Crystals) to leverage their diffractive properties for sensing and light filtering applications. Investigated light scattering properties within these nanomaterials to improve their design and function.","duration":"Aug 2004 Feb 2010 5 years 7 months","duration_short":"5 years 7 months","end_date":"Feb 2010","start_date":"Aug 2004","subtitle":"University of Pittsburgh","title":"Graduate Student"}],"url":"https://www.linkedin.com/company/university-of-pittsburgh"},{"company":"Cleveland Clinic","company_id":"cleveland-clinic","location":"","positions":[{"description":"Research Associate in Cell Biology at the Cleveland Clinic Learner Research Institute Research Associate in Cell Biology at the Cleveland Clinic Learner Research Institute","duration":"Jan 2004 Aug 2004 8 months","duration_short":"8 months","end_date":"Aug 2004","start_date":"Jan 2004","subtitle":"Cleveland Clinic","title":"Research Associate"}],"url":"https://www.linkedin.com/company/cleveland-clinic"}]', '["Stephen Istivan “Justin and I have worked together for several years at PPG, first in the Automotive OEM business unit and now currently in the Industrial business unit. In both his roles as a technical contributor and now a business process manager, Justin\'s drive to identify the root cause of various problems and willingness to apply novel solutions (simple or complex) elevates him as a leader among his peer group. He is a tenacious hard worker that instills excitement in others to accomplish a goal. In one instance, we ran a 12+ hour experiment until well after midnight, and his enthusiasm left the team as excited for the results on the twelfth hour as the first. His powerful combination of technical, business and interpersonal skills make him a tremendous asset for any organization.”","Robert Dura “Justin and I have had a long history together in science beginning at Cleveland State Universiy through to the completion of his graduate studies at the University of Pittsburgh. Justin has always excelled under pressure and in finding novel ways to address and solve the projects he was involved in. He is a team player that has the patience to work through difficult problems and help others develop their critical thinking skills. Justin exemplifies the best qualities in both academics and industry by being an excellent teacher, very professional and easy to work with.”"]']### Assistant: The agent's job is to provide technical expertise and leadership in Android development, while today the user is reaching out to the agent because they need assistance in exploring and implementing innovative adhesive solutions for their mechanical engineering projects.
### Human: Agent: ['John C Z.', 'John Zastrow, PMP, GISP, CSM, CSPOMr. Zastrow has 19 years of experience providing the vision, design, and guidance for spatial and environmental data analysis and management for state, local, federal and private clients across the country. He has led over a hundred IT infrastructure design/deploy/support projects as a project manager and core member of a PMO.He is versed in modern geospatial technologies including open standards-based approaches and the arrays of commercial and open source solutions that are available. His background includes a foundation in aquatic ecology and toxicology and has served in various capacities including project manager, GIS technical lead/architect, GIS/systems analyst, and water quality subject matter expert.Specialties: geospatial and data management/migration, document management, social media integration, open source technologies, Linux', 'Project Manager at Systems Engineering', 'Systems Engineering', '[{"company":"Systems Engineering","company_id":"systemsengineering-","industry":"IT Services and IT Consulting","location":"Portland, Maine Area","positions":[{"description":"As a member of the PMO, activities include: - Consulting on a diverse range of client initiatives including software development and process improvement - Driving internal continuous improvement by recommmending changes to approaches and processes leading to leaner operations for improved outcomes - Coordinating activities of multiple concurrent IT projects involving all areas of technology including Network Engineering LAN/WAN, Server Hardware, Unified Communications, and Software Development. - Participating in scope definition, project planning, risk mitigation, requirements definition, resource scheduling, and implementation","duration":"Apr 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Systems Engineering","title":"Project Manager"}],"url":"https://www.linkedin.com/company/systemsengineering-"},{"company":"Tetra Tech, Inc.","company_id":"tetra-tech","location":"Fairfax, VA and Portland, ME","positions":[{"description":"Managed software projects primarily relating to environmental data management and analysis, and/or involving geospatial data collection, visualization, integration, and analysis. Served as project manager, data manager, business analyst, systems analyst, system architect, or data analyst as needed on many tens of projects for tribal, local, state, and federal government clients. Project sizes ranged from single person-month efforts for local municipalities to national efforts involving tens of client stakeholders and 30-person project teams.","duration":"Apr 2002 Jul 2015 13 years 4 months","duration_short":"13 years 4 months","end_date":"Jul 2015","start_date":"Apr 2002","subtitle":"Tetra Tech, Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/tetra-tech"},{"company":"The SeaCrest Group","company_id":null,"location":"Broomfield, CO","positions":[{"description":"Performed standardized freshwater, marine, and sediment toxicology studies. Developed and evaluated new testing techniques, including for toxicant identification evaluations (TIE). Performed standardized freshwater, marine, and sediment toxicology studies. Developed and evaluated new testing techniques, including for toxicant identification evaluations (TIE).","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"The SeaCrest Group","title":"GIS Analyst, Toxicologist"}],"url":""},{"company":"City of Boulder","company_id":"city-of-boulder","location":"Boulder, CO","positions":[{"description":"Managed, trained, hired aquatics staff of over 100. Managed youth and adult programs. Maintained pool equipment. Conducted procurement of supplies and chemicals. Managed, trained, hired aquatics staff of over 100. Managed youth and adult programs. Maintained pool equipment. Conducted procurement of supplies and chemicals.","duration":"Sep 1992 Sep 1995 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 1995","start_date":"Sep 1992","subtitle":"City of Boulder","title":"Aquatics Manager"}],"url":"https://www.linkedin.com/company/city-of-boulder"}]', '["LinkedIn User “It has been my pleasure to work with John for last 6 years. He is a wonderful Project Manager. He is very detailed oriented and has great leadership skills. I have worked with him on multiple IT projects; I was always impressed by his technical knowledge and project management skills. John was very supportive and encouraging; he always gave his team opportunity to develop using new technologies. He is a true asset to any organization.”","Dritan Tako “I have worked with John at Tetra Tetra Inc for 5 years. We have worked together on multiple projects and have always been able to deliver good solutions for our clients. John is an excellent project manager and is really passionate about pleasing clients. He has very good managerial skills and is able to communicate very well with the team. In addition, John has very good IT skills and knowledge and is able to contribute with ideas and technical solutions to projects.”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to consult on a diverse range of client initiatives and drive internal continuous improvement, while the user is reaching out to the agent because they need assistance with business analysis in supply chain marketing and distribution operations.
### Human: Agent: ['Karen Schack', 'I am a proactive B2B sales and service professional. While my career has been in multiple industries-pharmaceuticals, publishing, travel and hospitality, I have always been focused on providing a great customer experience. Winning the business is a given, but the relationship I build with customers is my number one priority. Tenacious, hardworking, dedicated. All have been used to describe me by management, colleagues and customers.', 'Respiratory Business Specialist Boehringer-Ingelheim', 'Boehringer Ingelheim', '[{"company":"Boehringer Ingelheim","company_id":"boehringer-ingelheim","industry":"Pharmaceutical Manufacturing","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Sep 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Boehringer Ingelheim","title":"Respiratory Business Specialist"}],"url":"https://www.linkedin.com/company/boehringer-ingelheim"},{"company":"Ashfield, part of UDG Healthcare plc","company_id":"ashfield-part-of-udg-healthcare","location":"","positions":[{"description":"","duration":"Jan 2021 Sep 2021 9 months","duration_short":"9 months","end_date":"Sep 2021","start_date":"Jan 2021","subtitle":"Ashfield, part of UDG Healthcare plc","title":"Respiratory Inside Sales on behalf of Boehringer Ingelheim"}],"url":"https://www.linkedin.com/company/ashfield-part-of-udg-healthcare"},{"company":"Ashfield, part of UDG Healthcare plc","company_id":"ashfield-part-of-udg-healthcare","location":null,"positions":[{"description":"","duration":"Sep 2019 Jul 2020 11 months","duration_short":"11 months","end_date":"Jul 2020","start_date":"Sep 2019","subtitle":"Ashfield, part of UDG Healthcare plc","title":"Eye Care Specialist on behalf of Novartis Pharmaceuticals"},{"description":"","duration":"Jan 2019 Aug 2019 8 months","duration_short":"8 months","end_date":"Aug 2019","start_date":"Jan 2019","subtitle":"Ashfield, part of UDG Healthcare plc","title":"CNS Specialty Resource Representative on behalf of Validus Pharmaceuticals"}],"url":"https://www.linkedin.com/company/ashfield-part-of-udg-healthcare"},{"company":"Ashfield, part of UDG Healthcare plc","company_id":"ashfield-part-of-udg-healthcare","location":"Bridgewater, New Jersey","positions":[{"description":"","duration":"Mar 2018 Nov 2018 9 months","duration_short":"9 months","end_date":"Nov 2018","start_date":"Mar 2018","subtitle":"Ashfield, part of UDG Healthcare plc","title":"Diabetes Resource Representative on behalf of Sanofi Pharmaceuticals"}],"url":"https://www.linkedin.com/company/ashfield-part-of-udg-healthcare"},{"company":"Publicis Touchpoint Solutions / A Strategic Partner to AstraZeneca","company_id":null,"location":"Bridgewater/Edison NJ territory","positions":[{"description":"","duration":"Mar 2017 Dec 2017 10 months","duration_short":"10 months","end_date":"Dec 2017","start_date":"Mar 2017","subtitle":"Publicis Touchpoint Solutions / A Strategic Partner to AstraZeneca","title":"Coverage and Affordability Representative"}],"url":""},{"company":"ABC Global Services","company_id":"abc-global--services","location":"Scotch Plains, NJ","positions":[{"description":"ABC Global Services is a leader in the travel business, offering comprehensive and customer-focused solutions to travel companies worldwide. Responsible for sales and account management of travel agencies and corporate travel departments for the Eastern United States. ABC Global Services is a leader in the travel business, offering comprehensive and customer-focused solutions to travel companies worldwide. Responsible for sales and account management of travel agencies and corporate travel departments for the Eastern United States.","duration":"Dec 2014 Oct 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2016","start_date":"Dec 2014","subtitle":"ABC Global Services","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/abc-global--services"},{"company":"Red Books","company_id":"redbooks","location":"Summit, NJ","positions":[{"description":"The Advertising Redbooks™ defines useful agency-to-advertiser relationships for prospecting and competitive intelligence research.Media Companies and Advertising Agencies:- Use our agency “linkage” to help pitch your media- Find advertisers, who use your specific type of media, to pitch your services- Check out your competitionRed Books was formerly a division of LexisNexis (Reed Elsevier). The Advertising Redbooks™ defines useful agency-to-advertiser relationships for prospecting and competitive intelligence research.Media Companies and Advertising Agencies:- Use our agency “linkage” to help pitch your media- Find advertisers, who use your specific type of media, to pitch your services- Check out your competitionRed Books was formerly a division of LexisNexis (Reed Elsevier).","duration":"Jan 2011 Nov 2014 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2014","start_date":"Jan 2011","subtitle":"Red Books","title":"Account Executive"}],"url":"https://www.linkedin.com/company/redbooks"},{"company":"LexisNexis","company_id":"lexisnexis","location":"New Providence, NJ","positions":[{"description":"Inside sales of web-site and print subscriptions to corporate clients.Focus was on the advertising industry and Fortune 1000 companies.Represented company at industry trade shows. Inside sales of web-site and print subscriptions to corporate clients.Focus was on the advertising industry and Fortune 1000 companies.Represented company at industry trade shows.","duration":"Mar 1997 Dec 2010 13 years 10 months","duration_short":"13 years 10 months","end_date":"Dec 2010","start_date":"Mar 1997","subtitle":"LexisNexis","title":"Account Executive"}],"url":"https://www.linkedin.com/company/lexisnexis"}]', '["Julie Majovsky “I enjoyed my time working with Karen, and came to know her as a valuable asset to any organization. She is honest, dependable, and hard-working. She very often tries to foster positive discussions and understanding from everyone on the team when assigned specific tasks. She was well liked by customers and coworkers alike. ”","Tanika Bradshaw “Karen is an absolute pleasure to work with. She is a persistent, organized and strategic sales person who seeks to meet her clients\' needs with a consultative sales approach. She works well with internal partners and her clients to meet all goals. I would recommend Karen for any role she pursues, because she is a determined individual who will go above and beyond to get the job done for the company and her clients.”"]'] User: ['Brandi Haberer MSN, RN', 'Successful biopharmaceutical sales specialist and registered nurse, with a specialty in clinical education, and six years experience of consistently exceeding goals in both injectable and oral markets by leveraging relationships and being a resource to customers', 'IPF Clinical Educator (Rare Disease)', 'Boehringer Ingelheim', '[{"company":"Boehringer Ingelheim","company_id":"boehringer-ingelheim","industry":"Pharmaceutical Manufacturing","location":"Indianapolis, Indiana Area","positions":[{"description":"Clinical Educator for Idiopathic Pulmonary Fibrosis- Indiana","duration":"Apr 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Boehringer Ingelheim","title":"Clinical Educator-Rare Disease"}],"url":"https://www.linkedin.com/company/boehringer-ingelheim"},{"company":"Novartis","company_id":"novartis","location":null,"positions":[{"description":"","duration":"Jun 2017 Apr 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2019","start_date":"Jun 2017","subtitle":"Novartis","title":"Senior Sales Specialist: Specialty Eye and Ear"},{"description":"• Primary health care provider interface for Gilenya Patient Specialty Services program by visiting offices, problem resolution and office staff education.• Hybrid role with direct patient and health care provider contacts including healthcare and patient speaking programs.• Responsible for supporting and educating patients on Multiple Sclerosis, Gilenya, medical assessments required prior to starting Gilenya as well as monitoring during the first dose of medication.• Provided multiple touch points to patients throughout the process of starting Gilenya via phone and accurately documenting calls in the electronic medical records (salesforce.com platform)• Responsible for documenting and submitting any adverse events reported during patient or HCP conversations.• Collaborates closely with sales, managed markets, medical and reimbursement specialist to provide the best in class patient experience.• Worked in partnership with third party hub vender to deliver accurate and timely patient pull through. • Provided education on managed markets to HCP’s, patients as well as the process of approval or denial of medication. • One Team award winner (2016)-The one team award is awarded by nomination to a team for their collective collaboration to achieve success","duration":"Oct 2014 Jun 2017 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2017","start_date":"Oct 2014","subtitle":"Novartis","title":"MS Nurse Educator"}],"url":"https://www.linkedin.com/company/novartis"},{"company":"inVentiv Health","company_id":"inventiv-health","location":"Indianapolis, Indiana Area","positions":[{"description":"• Responsible for educating case managers and pharmacists as to the importance of continuity of care with medical therapy, specifically relating to the use of oral antiplatelets.• Conducted educational in-services with cardiac nurses, cardiac case managers, pharmacists and pharmacy technicians on post discharge antiplatelet drop off rates, overall health literacy of the patient at discharge, statistics for reoccurring cardiac events.• Provided educational support to cardiac floor staff to empower them to educate their patients on the importance of medication compliance.• Worked closely with the sales team to help with pharmacy stocking of Brilinta, and patient pull thru at discharge from hospital and 30 day post discharge mark.• Educated staff on the antiplatelet medication Brilinta and how it compares to its competitors as well as answered any questions pertaining to it.• Served as an advocate between AstraZeneca and cardiac nurses/case managers to locate Brilinta in the pharmacies for patients and financial assistance when applicable.","duration":"Jun 2013 Oct 2014 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2014","start_date":"Jun 2013","subtitle":"inVentiv Health","title":"Transition of Care Specialist-Cardiac Nurse Educator (AstraZeneca Contract)"}],"url":"https://www.linkedin.com/company/inventiv-health"},{"company":"PDI, Inc.","company_id":"pdi-inc-","location":"","positions":[{"description":"• Responsible for launching Qsymia (for the treatment of chronic obesity) to endocrinologists, obgyn, internal med, bariatricians and primary care offices.• Proactively collaborated with account management, product training and teammates to create a need for pharmacological therapy for chronic obesity within my territory.• Educated the entire office (nurses, receptionists, billing and physicians) on the proper procedure to receive Qsymia by certified mail order pharmacy.","duration":"Aug 2012 Jun 2013 11 months","duration_short":"11 months","end_date":"Jun 2013","start_date":"Aug 2012","subtitle":"PDI, Inc.","title":"Sales Representative-Vivus Contract"}],"url":"https://www.linkedin.com/company/pdi-inc-"},{"company":"Genentech","company_id":"genentech","location":"Indianapolis","positions":[{"description":"August 2007 – June 2012Genentech – A Member of the Roche Group Indianapolis, INProfessional Product Representative (responsible for selling Boniva®, Boniva IV®, Xolair® and Tamiflu®) • Sold biologic, intravenous medications and pharmaceutical tablets to prescribing professionals in Family Practice, Internal Medicine, Obstetrics/Gynecology, Rheumatology, Endocrinology and Infusion Centers.• Effectively educate physicians and staff on prescription drugs in hospital and office settings.• Act as liaison between primary care physicians, their patients and the company to provide up-to-date information on disease states, drug therapy options, managed care and benefits data.• Proactively target top prescribers of branded competition and gained physician commitments to make Boniva the branded bisphosphonate of choice.• My ability to build strong relationships with office staff and physicians helped gain access to key targets.• Successfully acted as Sales Trainer and led division “breakout training” sessions for peer representatives.Professional Achievements:• Averaged over 130% of targeted quota for bonus payouts during my 3-yrs in the Indianapolis-North territory.• Earned Genentech “Special Achievement Award” in 2009 – ranked 1st among peers in the region and grew baseline market share from 8% to 42% of the branded market among a new target audience.• Grew Boniva Oral NRx market share by 16% during the 1st half of 2009, while the main branded competitor decreased by similar measures, by developing a specific targeting initiative that was later rolled out to entire division.• Co-created and designed winning sales tool that is currently in use by the entire metabolism franchise.• Recognized in national company newsletter for increasing NRx market share greater than 10% within the first 9-months in the territory.• Promoted to Product Representative in 2008 and Medical Representative in 2011","duration":"Aug 2007 Jun 2012 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jun 2012","start_date":"Aug 2007","subtitle":"Genentech","title":"Medical Representative"}],"url":"https://www.linkedin.com/company/genentech"},{"company":"Indiana Heart Associates","company_id":null,"location":"","positions":[{"description":"• Successfully triage patient phone calls, diagnose symptoms, medication problems and communicated these with physicians as necessary.• Daily collaboration with multiple pharmacies and physicians to refill prescription medications for patients.• Daily activities include rooming, triaging, performing EKG\'s and bioempedences, taking blood pressure, heart rates, documenting and briefing the physician prior to their meeting with the patient. • Thoroughly educated patient\'s on a variety of cardiac testing conducted in our office and procedures preformed by the physicians; these items included cardiac cauterizations, pacemaker/icd implantation, pacemaker/icd change outs.• Proactively monitor patient\'s Coumadin levels by drawing PT/INR\'s and dosing patient\'s coumadin based on a thorough and complete analysis of the test results.• Trained patients and colleagues on INR/Coumadin monitors and dosing• Ongoing collaboration with physicians, nurse practitioners, and other medical staff to provide the best care possible to our patients.","duration":"Jan 2006 Aug 2007 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2007","start_date":"Jan 2006","subtitle":"Indiana Heart Associates","title":"Registered Nurse"}],"url":""}]', '["“It is with great pleasure that I am writing this letter of recommendation for Brandi Haberer. I had the pleasure of working with Brandi at Roche/Genentech for several years. I was the Medical Center Representative and Brandi’s territory was one that I overlapped with so we worked together on several products. When she joined Roche she took over an underperforming territory and was able to turn it into a top performing territory very quickly. She was able to maintain the great performance year after year. I was always impressed with her ability to build relationships quickly with customers and make those relationships be productive in her sales. Brandi was always a great teammate and a hard worker. If I ever have the opportunity to build my own sales team, I will be calling Brandi.”","“I have had the pleasure of working with Brandi for the last 5 years. I worked with Brandi for a couple of days before she got hired and my Division Manager asked me if I thought she was a good candidate for the job. I told him, if he didn\'t hire Brandi, he was making a big mistake! Brandi has always been a top performer in our Division, and a valuable asset, to me. Her expertise, from her former nursing career, gives me another perspective on ways to sell. She is a vibrant creative motivating person that would be an asset to any organization.”"]']### Assistant: The agent's job is to provide clinical education and support for a rare disease, and today, the agent is reaching out to the user, who is a successful biopharmaceutical sales specialist and registered nurse, in order to collaborate on a new clinical education program for healthcare professionals.
### Human: Agent: ['Alex Meinken', '2019 Rookie Of The Year nominee. 2019 Exceeding Sales Goal Award winner. Passionate, goal oriented, energetic, results driven sales consultant and servant leader. Expert in: Customer Relationship Management, sales, guest experience, leadership, teamwork, winning new business, territory management, account management, negotiations and delivering results.', 'Account Manager at Grainger', 'Grainger', '[{"company":"Grainger","company_id":"w.w.-grainger","industry":"Retail Office Equipment","location":"Madison, Wisconsin, United States","positions":[{"description":"","duration":"Nov 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Grainger","title":"Account Manager"}],"url":"https://www.linkedin.com/company/w.w.-grainger"},{"company":"American Hotel Register Company","company_id":"american-hotel-register","location":"Madison, Wisconsin","positions":[{"description":"","duration":"Mar 2019 Nov 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2020","start_date":"Mar 2019","subtitle":"American Hotel Register Company","title":"Territory Manager"}],"url":"https://www.linkedin.com/company/american-hotel-register"},{"company":"Target","company_id":"target","location":"Greater Chicago Area","positions":[{"description":"","duration":"Sep 2016 Mar 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2019","start_date":"Sep 2016","subtitle":"Target","title":"Executive Team Leader"}],"url":"https://www.linkedin.com/company/target"},{"company":"Apple","company_id":"apple","location":"Aventura, florida","positions":[{"description":"Help guests find the products they need to make their home and work life run smoothly. Create an exceptional and lasting connection with the guestInform the guest of new products Teach guests how to use their products and get the most from itInform guests of workshops to better understand how to use their devicesAdd devices, apps, and instruments onto the sale to better prepare the guestGained loyal guests who came back to shop/work/ and learn from me.Helped solve guest issues daily through empathy and guest experienceResponsible for adding on apple careResponsible for daily inventory and countsMet daily sales goal everyday","duration":"Aug 2015 Sep 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2016","start_date":"Aug 2015","subtitle":"Apple","title":"Specialist"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Zale Jewelers","company_id":"zale","location":"Miami/Fort Lauderdale Area","positions":[{"description":"• Managerial duties: Open/close store, inventory, lead team to making store sales plan, recruiting, customer service issues, special orders, floor plans, receiving merchandise, store transfers, scheduling, training, build and develop relationships with jewelry consultants, assist jewelry consultants in closing sales, cash control• Sales duties: Exceed personal sales/repair goal each month, create and develop connections with customers, clientele, follow up • Managerial duties: Open/close store, inventory, lead team to making store sales plan, recruiting, customer service issues, special orders, floor plans, receiving merchandise, store transfers, scheduling, training, build and develop relationships with jewelry consultants, assist jewelry consultants in closing sales, cash control• Sales duties: Exceed personal sales/repair goal each month, create and develop connections with customers, clientele, follow up","duration":"Mar 2014 Sep 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2016","start_date":"Mar 2014","subtitle":"Zale Jewelers","title":"Assistant Store Manager"}],"url":"https://www.linkedin.com/company/zale"},{"company":"Ross Stores, Inc.","company_id":"ross-stores","location":null,"positions":[{"description":"• Managerial duties: Manager on Duty shift, cash pulls, managing 84+ associates, building and developing relationships with associates and other managers, cashier, leading floor walks with District Manager and Regional Vice President, overseeing Loss Prevention, merchandise store• Operational duties: Daily paperwork, opening and closing work orders, scheduling, leading projects, hiring, I-9 verifications, write up’s, training, maintain a safe store, demonstrating strong customer service focus, verify cash office, conduct daily audits, process marked out of stock, participate in internal LP investigations","duration":"Aug 2012 Mar 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2014","start_date":"Aug 2012","subtitle":"Ross Stores, Inc.","title":"Assistant Store Manager"},{"description":"• Managerial duties: Conduct merchandising walks, conduct Vice President audits, write up’s, interviewing, final store assessment project, creating strong relationships with leaders and associates• Daily Operational Duties: Complete daily paperwork, verify cash office, scheduling, merchandising, opening and closing of store, run stockroom","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"Ross Stores","title":"Store Manager Intern"}],"url":"https://www.linkedin.com/company/ross-stores"},{"company":"Nordstrom","company_id":"nordstrom","location":"Greater Chicago Area","positions":[{"description":"• Pull reports: Daily sales, salesperson tracker, etc. • Closing duties: Securing funds for day, cleaning department, organizing sales floor for next day, preparation for openers• Exceeded sales goals: top seller of department second day working, regular customers, top selling intern 3 different weeks • Pull reports: Daily sales, salesperson tracker, etc. • Closing duties: Securing funds for day, cleaning department, organizing sales floor for next day, preparation for openers• Exceeded sales goals: top seller of department second day working, regular customers, top selling intern 3 different weeks","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Nordstrom","title":"Internship- Department Manager"}],"url":"https://www.linkedin.com/company/nordstrom"}]', '["Calvin Heikkila “I had the privilege of working alongside, mentoring, and learning from Alex from 2017 through 2019. Alex brings a passionate energy to everything that she does, and is guided by a tenacious ability to observe her team and mine data in order to make proactive decisions that lead to improved customer satisfaction scores, speed of service on online order pick-ups, and various other facets of her business area. As the Guest Experience Executive, Alex and her team were our guests first and last impression of the business as a whole, and never in my career have I seen a cleaner presentation with smiling, happy team members than when I had the opportunity to work alongside Alex. Alex was also a great partner to me in my role as Executive Team Leader of Assets Protection. She often provided tips of potential theft or Shortage opportunities. She was quick to remedy any of my findings regarding her work center, and most importantly she was a supportive partner. I would recommend Alex for any role she ever chooses to do. ”","Brad Groves “Alex has been our rep for a little over a year now, and she has always provided us with personal attention in providing up to date product information. Her ability to respond quickly when a quote is needed or even when things need to be revised are top notch. Having the ability to actually see your representative definately sets her apart. I would recommend her to any of my fellow hotel managers as she definately has made my job much easier. Thank you Alex, and I look forward to working with you for years to come. ”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide technical support and troubleshooting for production line operations, Today, the user is reaching out to the agent because they need assistance in resolving a critical equipment malfunction.
### Human: Agent: ['Fred Greenstein', "I help 401k focused advisors think through their long-term business development strategy, then connect advisors with new potential partners and opportunities to gain scale and impact the long-term trajectory, profitability and value of their business. The 401k advisor industry is witnessing a tsunami of consolidation. The lion’s share of business is increasingly being won and served by far fewer, much larger firms. It is critical that 401k specialists, especially those with smaller firms, be thinking about their future now! My consulting and advocacy services are free to advisors and worth every penny. All I ask is 30 minutes on the phone for you to answer a dozen questions about your business. I will deliver back written observations and recommendations, and offer to make introductions only if we both see a strong potential win/win opportunity. Over past 20 years, I have worked with hundreds of retirement plan advisors, introducing technology solutions, strategic partners and other resources to help grow their 401k or 403b business. I have been an HR Director, labor negotiator, 401k plan sponsor, and small business entrepreneur like many of you. Blue Ocean Strategies involve reimagining future of your business. Let's explore your options.", 'Consultant and advocate for retirement plan advisors / CEO Blue Ocean Strategies', 'Blue Ocean Strategies', '[{"company":"Blue Ocean Strategies","company_id":null,"location":"Pacific Grove, CA","positions":[{"description":"I help advisors think through their long-term business strategy, then introduce advisors to new potential opportunities or strategic partners. I help advisors think through their long-term business strategy, then introduce advisors to new potential opportunities or strategic partners.","duration":"Jan 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Blue Ocean Strategies","title":"Consultant and advocate for retirement plan advisors / CEO"}],"url":""},{"company":"NFP Retirement Division","company_id":"nfp-retirement","location":"","positions":[{"description":"","duration":"Sep 2017 Jan 2020 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2020","start_date":"Sep 2017","subtitle":"NFP Retirement Division","title":"Business Development Consultant"}],"url":"https://www.linkedin.com/company/nfp-retirement"},{"company":"Strategic Retirement Partners","company_id":"strategic-retirement-partners","location":"","positions":[{"description":"","duration":"Mar 2016 Jan 2020 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2020","start_date":"Mar 2016","subtitle":"Strategic Retirement Partners","title":"Business Development Consultant"}],"url":"https://www.linkedin.com/company/strategic-retirement-partners"},{"company":"RPAG","company_id":"rpagsupport","location":"","positions":[{"description":"","duration":"Apr 2007 Jan 2020 12 years 10 months","duration_short":"12 years 10 months","end_date":"Jan 2020","start_date":"Apr 2007","subtitle":"RPAG","title":"Business Development Consultant"}],"url":"https://www.linkedin.com/company/rpagsupport"},{"company":"Kestra Financial","company_id":"kestra-financial","location":"","positions":[{"description":"","duration":"Jul 2014 Dec 2019 5 years 6 months","duration_short":"5 years 6 months","end_date":"Dec 2019","start_date":"Jul 2014","subtitle":"Kestra Financial","title":"Business Development Consultant"}],"url":"https://www.linkedin.com/company/kestra-financial"},{"company":"Financial Telesis, Inc.","company_id":"financial-telesis-inc","location":"","positions":[{"description":"Financial Telesis (FTI) was a Broker Dealer and RIA catering to independent retirement plan advisors. FTI was acquired in June 2014. Financial Telesis (FTI) was a Broker Dealer and RIA catering to independent retirement plan advisors. FTI was acquired in June 2014.","duration":"Apr 2007 Jun 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jun 2014","start_date":"Apr 2007","subtitle":"Financial Telesis, Inc.","title":"Director of Business Development"}],"url":"https://www.linkedin.com/company/financial-telesis-inc"},{"company":"iJoin Solutions, LLC.","company_id":"ijoin-solutions-inc-","location":"","positions":[{"description":"iJoin was an innovative mobile app designed to increase 401(k) plan contributions and retirement plan outcomes. iJoin Solutions, Inc was acquired in August 2013. iJoin was an innovative mobile app designed to increase 401(k) plan contributions and retirement plan outcomes. iJoin Solutions, Inc was acquired in August 2013.","duration":"Aug 2007 Aug 2013 6 years 1 month","duration_short":"6 years 1 month","end_date":"Aug 2013","start_date":"Aug 2007","subtitle":"iJoin Solutions, LLC.","title":"CEO / Founder"}],"url":"https://www.linkedin.com/company/ijoin-solutions-inc-"},{"company":"401kExchange","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2007 5 years","duration_short":"5 years","end_date":"2007","start_date":"2002","subtitle":"401kExchange","title":"SVP - Provider & Broker Dealer Relations"}],"url":""},{"company":"Larkspur Data","company_id":null,"location":"","positions":[{"description":"","duration":"1996 2001 5 years","duration_short":"5 years","end_date":"2001","start_date":"1996","subtitle":"Larkspur Data","title":"SVP / COO"}],"url":""},{"company":"Healdsburg General Hospital","company_id":null,"location":"","positions":[{"description":"","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Healdsburg General Hospital","title":"Human Resources Director"}],"url":""},{"company":"Palm Drive Hospital","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1996 5 years","duration_short":"5 years","end_date":"1996","start_date":"1991","subtitle":"Palm Drive Hospital","title":"Human Resources Director"}],"url":""},{"company":"Pacific Gas and Electric Company","company_id":"pacific-gas-and-electric-company","location":"","positions":[{"description":"","duration":"1981 1991 10 years","duration_short":"10 years","end_date":"1991","start_date":"1981","subtitle":"Pacific Gas and Electric Company","title":"Labor Relations, Human Resources, Training & Development"}],"url":"https://www.linkedin.com/company/pacific-gas-and-electric-company"}]', '["David Miller, CLU, ChFC “Fred has consistently stayed in touch and provided great direction to me over the years. He has a great handle on the 401k advisory market and always provides helpful information to help me build my advisory practice. David Miller”","Lisa Schebler “Fred is a very knowledgeable and helpful resource. His experience in the financial industry is invaluable. If you are looking for competent and helpful service wading through the options available he is the guy.”"]'] User: ['Daniel Ocampo', 'I am currently the Senior Account Manager for Marlin Strafe Consulting and COO of nightlife application and startup A Night Out LLC. I am a passionate dreamer that loves bringing ideas to life and finding ways to innovate and change the world while helping others achieve their career aspirations.', 'Senior Account Manager at Marlin Strafe Consulting \| Connecting Your Business with the Best Talent \| B2B Strategic Planning', 'Marlin Strafe Consulting', '[{"company":"Marlin Strafe Consulting","company_id":"marlin-strafe-consulting","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"May 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"May 2021","subtitle":"Marlin Strafe Consulting","title":"Senior Account Manager"},{"description":"","duration":"Mar 2021 May 2021 3 months","duration_short":"3 months","end_date":"May 2021","start_date":"Mar 2021","subtitle":"Marlin Strafe Consulting","title":"Account Manager"}],"url":"https://www.linkedin.com/company/marlin-strafe-consulting"},{"company":"A Night Out LLC","company_id":"a-night-out-llc","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Mar 2019","subtitle":"A Night Out LLC","title":"Chief Operating Officer"}],"url":"https://www.linkedin.com/company/a-night-out-llc"},{"company":"Atlanta International Fashion Week","company_id":"atlanta-international-fashion-week","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Feb 2021 Jul 2021 6 months","duration_short":"6 months","end_date":"Jul 2021","start_date":"Feb 2021","subtitle":"Atlanta International Fashion Week","title":"Event Manager"}],"url":"https://www.linkedin.com/company/atlanta-international-fashion-week"}]', '["Kesha West, PHR® “Daniel\'s firm was awesome during the recruiting process and it made for a great experience. Azaan was my main point of contact and I got all of my questions answered. He really worked hard to ensure I got in the door with no issues! ”","Stephen Crowhurst “Daniel was extremely helpful though my recruiting process. He was professional and very responsive to my questions and concerns. I would recommend Daniel and his company to anyone searching the job market for a career change. ”"]']### Assistant: The agent's job is to help 401k focused advisors think through their long-term business development strategy and connect them with new potential partners and opportunities, while the user is reaching out to the agent because they need assistance in finding ways to innovate and change the world while achieving their career aspirations.
### Human: Agent: ['Neetu Riley', 'IT Project Management Professional with over 17 years experience in the areas of Project Management, Process Management, Requirements elicitation, Process Engineering, Risk remediation, and Process improvement.Specialties: ITSM, ITIL v.2 & v.3 certifications, CompTIA A+ Networking / Hardware, Project Management.', 'Senior Project Manager at American Electric Power', 'American Electric Power', '[{"company":"American Electric Power","company_id":"american-electric-power","industry":"Utilities","location":"Gahanna, Ohio","positions":[{"description":"Project management of Business applications in Utlities sector.","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"American Electric Power","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/american-electric-power"},{"company":"Huntington National Bank","company_id":"huntington-national-bank","location":"Columbus, Ohio Area","positions":[{"description":"Project management and solution owner of delivery of RPA-Robotics process automation initiatives.","duration":"Jul 2019 Nov 2019 5 months","duration_short":"5 months","end_date":"Nov 2019","start_date":"Jul 2019","subtitle":"Huntington National Bank","title":"Senior Project Manager / Solution Owner"}],"url":"https://www.linkedin.com/company/huntington-national-bank"},{"company":"BMW Financial Services","company_id":"bmw-financial-services","location":null,"positions":[{"description":"-Operationalized IT department on ISO9001 and COBIT control standards-Lead Training Coordinator for Hilliard region to design training and close skill gaps for IS group-Governance and oversight over IT policies and best practices","duration":"Jul 2017 Mar 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2019","start_date":"Jul 2017","subtitle":"BMW Financial Services","title":"IT Coordinator"},{"description":"Planning and coordination of all Design for Run activities for the successful takeover of an application from a project into Operations.","duration":"Apr 2015 Jul 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2017","start_date":"Apr 2015","subtitle":"BMW Financial Services","title":"Application Management Coordinator"},{"description":"Coordination of all operation run activities for Financial applications at BMW Financial services.","duration":"Sep 2012 Apr 2015 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2015","start_date":"Sep 2012","subtitle":"BMW Financial Services","title":"Consultant / Start Up Manager (Production Control) for BMW Financial Svcs"}],"url":"https://www.linkedin.com/company/bmw-financial-services"},{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","location":null,"positions":[{"description":"Release Management coordination for software and hardware rollouts for all Chase branches","duration":"Apr 2012 Sep 2012 6 months","duration_short":"6 months","end_date":"Sep 2012","start_date":"Apr 2012","subtitle":"JPMorgan Chase & Co.","title":"VP, Business Manager"},{"description":"Lead Business Process Modeler for the implementation of Mortgage housing laws for the organization.","duration":"Jul 2010 Mar 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2012","start_date":"Jul 2010","subtitle":"JPMorgan Chase","title":"Senior Business Analyst / Business Process Engineer"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Nationwide Insurance","company_id":"nationwide","location":null,"positions":[{"description":"Re-engineered and streamlined IT Enterprise business processes and related documentation to Industry Standards","duration":"Jun 2006 Jul 2010 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jul 2010","start_date":"Jun 2006","subtitle":"Nationwide Insurance","title":"Business Consulting Specialist"},{"description":"Requirements documentation to launch the first Configuration Management Database for the company into Production","duration":"Dec 2004 Jun 2006 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2006","start_date":"Dec 2004","subtitle":"Nationwide Insurance","title":"Process Management Specialist"}],"url":"https://www.linkedin.com/company/nationwide"},{"company":"Cardinal Health","company_id":"cardinal-health","location":null,"positions":[{"description":"Worked as liaison between Business Units and Customers to translate Customer Requirements for Pharmaceutical Ordering Systems for Implementation Team","duration":"Dec 2002 Dec 2004 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2004","start_date":"Dec 2002","subtitle":"Cardinal Health","title":"Technical Support Specialist"},{"description":"Accounts receivable and General ledger reconciliation for the Brokerage purchasing department of the organization.","duration":"Feb 2000 Dec 2002 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2002","start_date":"Feb 2000","subtitle":"Cardinal Health","title":"Accounting Analyst"}],"url":"https://www.linkedin.com/company/cardinal-health"}]', '["“Neetu is a detail and process orientated worker. She is very dilligent and is a great asset to any project team.”","“I recently had the pleasure of working alongside Neetu on projects at BMW Financial Services. Her ability to rapidly take ownership of multiple projects while in each case understanding the project goals is impressive. Neetu quickly understood each project’s requirements along with the impact to the business, development and operations teams. By working across various groups she was able to insure that implementation / continued operation of her projects was both smooth and efficient. Neetu has excellent communication skills, the ability to understand complex environments while learning rapidly and a professionalism beyond the average consultant. I would highly recommend Neetu should you have an opportunity to work with her.”"]'] User: ['Erika Batson', 'The bitterness of poor quality remains long after the sweetnessof low price is forgotten. ~ Benjamin Franklin', 'Owner at Complete Cleaning Service, Inc.', 'Complete Cleaning Service, Inc.', '[{"company":"Complete Cleaning Service, Inc.","company_id":null,"location":"Melbourne, Florida Area","positions":[{"description":"","duration":"Jun 2000 - Present 21 years 6 months","duration_short":"21 years 6 months","end_date":"Present","start_date":"Jun 2000","subtitle":"Complete Cleaning Service, Inc.","title":"Owner"}],"url":""},{"company":"Stratos Lightwave","company_id":"stratos-lightwave","location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Stratos Lightwave","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/stratos-lightwave"},{"company":"EDS Group","company_id":"eds-group","location":"Sharon Hill, PA","positions":[{"description":"Lottery Machine Part Purchase and Distribution for 9 States Lottery Machine Part Purchase and Distribution for 9 States","duration":"1992 1998 6 years","duration_short":"6 years","end_date":"1998","start_date":"1992","subtitle":"EDS Group","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/eds-group"},{"company":"Blazer Financial Services","company_id":null,"location":"Brookhaven, PA","positions":[{"description":"Lending and collections. Lending and collections.","duration":"1984 1990 6 years","duration_short":"6 years","end_date":"1990","start_date":"1984","subtitle":"Blazer Financial Services","title":"Loan Officer"}],"url":""}]', '["Cathy Green “Any home owner or commercial office owner who needs their space cleaned would do well to hire Erika\'s company to do the work. She has the bull by the horns in terms of using the most up to date products and equipment and her employees are the absolute BEST in the business.”","Sean Paty “Erika provides unrivaled expertise in her field. Her desire to perform pales only to her incredible character. I hold steadfast in recommending her and her company to anyone needing her services.”"]']### Assistant: The agent's job is to manage IT projects, and today the user is reaching out to the agent because they need assistance in implementing new technology for their cleaning service business.
### Human: Agent: ['Edward Sigamani, PMP, SASM', 'A PMP & SAFe Advanced Scrum Master certified Senior Information Technology Project & Portfolio Manager with extensive experience in leading business and technology projects. Strong track record in executing and delivering mission critical, business-friendly and revenue generating projects and programs. Strong leader with the ability to develop strong teams and partnerships across organizations. Demonstrated success in developing pragmatic solutions and maximizing business value. LOMA certified and Lean Six Sigma Green Belt process practitioner.Specialties: Portfolio Management, Program Management, Project Management, Strategic Leadership, Enterprise Technology Solutions, Cyber Security, Software Development, IT Infrastructure, Insurance & Financial Services.', 'Senior Information Technology Project Manager at Guardian Life Insurance Company of America', 'Guardian Life Insurance Company of America', '[{"company":"Guardian Life Insurance Company of America","company_id":"the-guardian-life-insurance-company-of-america_164085","industry":"Financial Services","location":"Bethlehem, Pennsylvania","positions":[{"description":"","duration":"Jul 2008 - Present 13 years 1 month","duration_short":"13 years 1 month","end_date":"Present","start_date":"Jul 2008","subtitle":"Guardian Life Insurance Company of America","title":"Senior Information Technology Project Manager"}],"url":"https://www.linkedin.com/company/the-guardian-life-insurance-company-of-america_164085"},{"company":"Penn State University","company_id":"penn-state-university","location":"Lehigh County, Pennsylvania, United States","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Penn State University","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/penn-state-university"},{"company":"Patni Computer Systems, Inc","company_id":null,"location":"New York, NY","positions":[{"description":"","duration":"Jun 2000 Jun 2008 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jun 2008","start_date":"Jun 2000","subtitle":"Patni Computer Systems, Inc","title":"Application Development Project Manager"}],"url":""},{"company":"LIC","company_id":"lic","location":"","positions":[{"description":"","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"LIC","title":"Business Development Officer"}],"url":"https://www.linkedin.com/company/lic"},{"company":"APTECH Computer Education","company_id":"aptech-computer-education-bd","location":"","positions":[{"description":"","duration":"1991 1995 4 years","duration_short":"4 years","end_date":"1995","start_date":"1991","subtitle":"APTECH Computer Education","title":"Computer Technology Instructor"}],"url":"https://www.linkedin.com/company/aptech-computer-education-bd"}]', '["“As a project manager at Guardian, I brought Edward to NY in December 2001 (he was working for me as an offshore consultant) to be a systems analyst in our equity systems department. Edward was a remarkably talented resource and quickly became a trusted co-worker. He\'s very bright, very ethical, and takes ownership of his assignments and responsibilities. He quickly learned the business of our customers and was key in the design and development of the systems we produced. Edward is a natural leader with excellent interpersonal skills, and Guardian very wisely hired him as an employee and project manager. I have only high praise for Edward\'s professional abilities, work ethic, personal integrity, and consistent record of delivering high quality results.”","“My acquaintance with Edward goes back to our Mumbai days when we used to work in the same ODC. Although from different backgrounds, our rapport was instant and it continues to this day although our career tracks have since diverged. Enthusiastic, quick-learning, assertive, supportive, and adaptive - these are only few of the many such traits that define Edward. I wish him continued success in his assignments!”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to lead strategic brand and executive communications initiatives, and today the user is reaching out to the agent because they need assistance with developing a comprehensive marketing communications plan for their company.
### Human: Agent: ['Ted Burke', 'Accomplished senior executive with solid understanding of healthcare industry and competitive environment. Visionary and engaging leader with demonstrated success managing large business areas across several industry disciplines. Skilled at developing, driving, and executing enterprise-wide business strategies while successfully leading multi-year strategic IT projects. I am the senior vice president of operations for our company, the largest private health plan in Massachusetts and one of the largest independent, not-for-profit Blue Cross Blue Shield plans in the country. We serve 2.8 million members and are rated among the nation’s best health plans for overall member satisfaction and quality. I guide the strategic direction and lead the day-to-day activities of account, member and provider installation; medical and dental claims operations; and Blue Cross Blue Shield interplan program management and operations shared services, which includes communications, training, quality assurance, auditing and business support. As a 30-year veteran of our company, I have served in a variety of leadership roles at Blue Cross, including vice president of medical & dental claims operations and vice president of health management operations and strategy. I am a co-executive sponsor for the company’s empowering abilities employee resource group, a cross-functional team of associates and leaders dedicated to promoting and evolving disability awareness and inclusion programs companywide.', 'Senior Vice President - Operations Management at Blue Cross Blue Shield of Massachusetts', 'Blue Cross Blue Shield of Massachusetts', '[{"company":"Blue Cross Blue Shield of Massachusetts","company_id":"blue-cross-blue-shield-of-massachusetts","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"Lead Healthcare Operations Division of 850 leaders and associates across several disciplines, including:• Member/Group Enrollment Operations• Provider Enrollment & Credentialing• Claims Configuration - Benefit, Payment, & Medical Policies• Claim Data Capture - Paper/Electronic Data Interchange• Medical and Dental Claims Operations• Recovery Operations, Claim Analytics, and Provider Audit• Executive sponsor overseeing implementation of several multi-year strategic IT portfolio projects.","duration":"Oct 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Blue Cross Blue Shield of Massachusetts","title":"Senior Vice President - Operations Management"},{"description":"• Led five major departmental areas – Data Capture (OCR/EDI), Claims Quality & Support, Claims Adjudication (Medical & Dental), Recovery & Provider Audit, and Divisional Project Management• Directed operational implementation of new products, contracts, policies, and compliance projects• Ensured proper internal control structures to meet regulatory requirements, compliance audits, and Blue Cross Blue Shield Association standards","duration":"Dec 2010 Sep 2019 8 years 10 months","duration_short":"8 years 10 months","end_date":"Sep 2019","start_date":"Dec 2010","subtitle":"Blue Cross Blue Shield of Massachusetts","title":"Vice President - Medical and Dental Claims Operations"},{"description":"• Oversaw the strategic design and delivery of care management programs, including utilization management, case management, and chronic condition management for medical and behavioral health services• Led a division of 400 clinical and non-clinical staff• Managed clinical and operational relationship with strategic vendors; 250,000 members under management• Collaborated with other senior leaders and defined strategic direction that best addressed mitigation of medical expense trend, quality of care to members, and positioned Blue Cross Blue Shield of MA as market leader in care management","duration":"Jan 2007 Dec 2010 4 years","duration_short":"4 years","end_date":"Dec 2010","start_date":"Jan 2007","subtitle":"Blue Cross Blue Shield of Massachusetts","title":"Vice President - Health Management"}],"url":"https://www.linkedin.com/company/blue-cross-blue-shield-of-massachusetts"}]', '["Preeti Sharma “I had the privilege to work with Ted on multiple projects in Claims and Health Management areas of the organization. He is certainly one of the most impressive and inspiring leaders that I have met so far. He supports building teams where all ideas, big or small, all are welcomed equally. His leadership style has been a model for many people in the organization. It\'ll be an absolute pleasure to work with Ted again.”","Marilyn Moucharite (Moo-sha-reet), MS “Ted assumed leadership of Health Management Operations Division at BCBSMA while I worked in that division. Ted’s key accomplishments included making a strategic decision to conduct a thorough impact analysis of a proposed system migration which resulted in a decision not to implement the change, overseeing the development of a unified patient lookup system that resulted in significant reductions in clinician prep time for calls and overseeing development of benchmark performance measures for the Division. Ted’s other accomplishments during his tenure n Health Management Operations are too many to list individually. Ted’s strategic vision for the area improved operations and efficiency at every level. His willingness to seek out input for contributors at all levels of the organization resulted in informed decisions that were supported by all stakeholders. It was a pleasure working under Ted’s leadership at BCBSMA.”"]'] User: ['Sherman Jarvis', "I'm a peoples person, with an innate ability to form relationships and nurture older ones. I am also a very charismatic and competitive person, who thrives off action and making things happen. In business as well in life!", 'Somebody you should get to know!', 'UChicago Medicine', '[{"company":"UChicago Medicine","company_id":"university-of-chicago-medicine","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"UChicago Medicine","title":"Surgical Patient Service Technician"},{"description":"","duration":"Jun 2017 Oct 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2020","start_date":"Jun 2017","subtitle":"UChicago Medicine","title":"patient transportation specialist"}],"url":"https://www.linkedin.com/company/university-of-chicago-medicine"},{"company":"Aspire Chicago","company_id":"aspire-chicago","location":"Westchester, Illinois","positions":[{"description":"supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills","duration":"Sep 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Sep 2015","subtitle":"Aspire Chicago","title":"Direct Support Professional"}],"url":"https://www.linkedin.com/company/aspire-chicago"},{"company":"Cook County Government","company_id":"cook-county-government","location":"Chicago","positions":[{"description":"","duration":"Jun 2009 Jan 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2012","start_date":"Jun 2009","subtitle":"Cook County Government","title":"Youth development specialist"}],"url":"https://www.linkedin.com/company/cook-county-government"},{"company":"Metropolitan Family Services","company_id":"metropolitan-family-services","location":"","positions":[{"description":"Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen","duration":"Oct 2007 Apr 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2009","start_date":"Oct 2007","subtitle":"Metropolitan Family Services","title":"Community service Aide"}],"url":"https://www.linkedin.com/company/metropolitan-family-services"},{"company":"University of Chicago","company_id":"uchicago","location":"","positions":[{"description":"Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process","duration":"Jun 2004 Jun 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2005","start_date":"Jun 2004","subtitle":"University of Chicago","title":"Assistant Sports Camp Coordinator"}],"url":"https://www.linkedin.com/company/uchicago"}]', '["Robert Rivera, MHA, DHA “I have not only had the opportunity to work alongside Sherman, but I have also had the opportunity to manage him as well. Sherman Jarvis is by far one of the hardest working transporters we have at The University of Chicago Medicine. Jarvis continues to educate himself inside and outside of the organization, He is not only a team leader but also goes above and beyond in the workplace. He truly puts the patients first, offering top quality care. ”","Vincent Singleton “Having shared field time with Sherman as football teammates in college and having him as a member of the executive board when I was President of the student organization ABLE, one of my observations is that he has a personality that fills a room. Following college, on a chance meeting, I was pleased, and none too surprised, to learn that he was directing his ability-to-connect to the development of youth. I am certain he will continue to make a positive impact on the lives of young people.”"]']### Assistant: The agent's job is to lead the healthcare operations division at Blue Cross Blue Shield of Massachusetts. Today, the agent is reaching out to the user because they need to discuss a potential partnership between Blue Cross Blue Shield and UChicago Medicine.
### Human: Agent: ['Dennis Jones', 'Wow! I have never been with a company that is this amazing. For all of your asphalt or concrete needs please contact us.', 'General manager', 'Faith Paving', '[{"company":"Faith Paving","company_id":"faith-paving","industry":"Construction","location":"Springfield, Missouri, United States","positions":[{"description":"","duration":"Jun 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Jun 2020","subtitle":"Faith Paving","title":"General Manager"}],"url":"https://www.linkedin.com/company/faith-paving"},{"company":"C&S powdercoating","company_id":null,"location":"Mentone, CA","positions":[{"description":"","duration":"Mar 2017 Jun 2020 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2020","start_date":"Mar 2017","subtitle":"C&S powdercoating","title":"Operations Supervisor"}],"url":""},{"company":"Syncreon","company_id":null,"location":"Torrance, California","positions":[{"description":"What a great facility to be located at. What a great facility to be located at.","duration":"Aug 2016 Mar 2017 8 months","duration_short":"8 months","end_date":"Mar 2017","start_date":"Aug 2016","subtitle":"Syncreon","title":"Operations Supervisor"}],"url":""},{"company":"MACS SPRINGS","company_id":null,"location":"Highland, California","positions":[{"description":"","duration":"Mar 2015 Aug 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2016","start_date":"Mar 2015","subtitle":"MACS SPRINGS","title":"Laborer"}],"url":""},{"company":"SYNCREON","company_id":"syncreon","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"SYNCREON","title":"Inventory Supervisor"}],"url":"https://www.linkedin.com/company/syncreon"},{"company":"Ecolite Concrete Services","company_id":"ecolite-concrete-services","location":"Perris, California","positions":[{"description":"I am a certified weilder,heavy equipment operator and trainer in roll forming machine\'s and batch plant operations. I am a certified weilder,heavy equipment operator and trainer in roll forming machine\'s and batch plant operations.","duration":"Mar 2007 Sep 2012 5 years 7 months","duration_short":"5 years 7 months","end_date":"Sep 2012","start_date":"Mar 2007","subtitle":"Ecolite Concrete Services","title":"Batch plant operations"}],"url":"https://www.linkedin.com/company/ecolite-concrete-services"}]', '["Sharon McRae “I had the pleasure of working with Dennis on several strategic projects over two years at syncreon. He was a knowledgeable, conscientious, and dependable colleague who was willing to challenge himself and his team to take on new roles and responsibilities while quickly adapting to support various customer programs and projects. He always conducted himself with integrity and I have the highest regard for his work ethic, dedication, and capability. He can always be relied on to manage and deliver quality projects on time and on budget. I highly recommend Dennis to be a valuable asset to any organization. ”","jan hora “Hard worker, multiple skills, quick to learn new skills & apply them.”"]'] User: ["Gracie Dela'Riva", 'MAKING INVESTMENT REAL ESTATE A REALITY', 'Business Development Sales Specialist General Construction', 'A2Z General Construction Porter Tx', '[{"company":"A2Z General Construction Porter Tx","company_id":null,"location":"Houston, Texas, United States","positions":[{"description":"For all your general construction needs For all your general construction needs","duration":"Dec 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Dec 2020","subtitle":"A2Z General Construction Porter Tx","title":"Business Development Specialist Construction Sales"}],"url":""},{"company":"JADED FINANCIAL PARTNERS","company_id":"jaded-financial-partners","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jan 2020","subtitle":"JADED FINANCIAL PARTNERS","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/jaded-financial-partners"},{"company":"Select Staffing","company_id":"select-staffing","location":null,"positions":[{"description":"Locate the right person for the right Job!","duration":"Jan 2016 Jan 2020 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2020","start_date":"Jan 2016","subtitle":"Select Staffing","title":"Recruiter"},{"description":"\uf06e Provide the highest level of staffing service to clients by paring them with qualified candidates, based upon required requirements set forth by the client along with detailed job description. \uf06e Conduct new hire orientation for all new hires\uf06e Schedule and attend career fairs\uf06e Build and sustain a pool of qualified candidates by utilizing such tools as Linked-in, Face book, CareerBuilder, Green sheet, and Craigslist. \uf06e Network through industry contacts and leads as well as employee referrals\uf06e Administer appropriate skill tests to all applicants\uf06e Conduct background, drug screens, E-Verify, and reference checks on all candidates\uf06e Arrange interview between applicants and client companies\uf06e Screen applicants appropriately by conducting preliminary telephone interviews\uf06e Responsible for offering customer service on daily basis in team oriented and fast paced environment\uf06e Demonstrate multitasking abilities, professionalism and time management skills by working with an outgoing team dedicated to growing the business\uf06e Provide effective and prompt customer service\uf06e Recruit various positions ranging from entry-level positions to executive level positions in all areas of Light Industrial, Office Administration, Offshore and the Oil and Gas industry.\uf06e Interface and strengthen relationships with clients to ensure employment needs are addressed in a timely fashion\uf06e Responsible for employment advertising (paper and internet)\uf06e Make site visits to clients and employees to assure their needs are being met, as well as develop and maintain relationships\uf06e Enter job orders as well as applicant information on an everyday basis, Maintain personnel files and correspondence Responsible for the answering of phone calls and managing the walk- in applicants","duration":"Jun 2011 Dec 2015 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2015","start_date":"Jun 2011","subtitle":"Select Staffing","title":"Recruiter"}],"url":"https://www.linkedin.com/company/select-staffing"},{"company":"Angie\'s Mexican Seafood","company_id":null,"location":"Humble, Tx","positions":[{"description":"","duration":"Mar 2016 Sep 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2017","start_date":"Mar 2016","subtitle":"Angie\'s Mexican Seafood","title":"Operations Assistant"}],"url":""},{"company":"All Team Staffing, Inc.","company_id":"all-team-staffing","location":"","positions":[{"description":"\uf06e Recruited qualified candidates for existing and new Food Service Clients\uf06e Performed high volume recruiting of food service workers\uf06e Accountable for sourcing, screening, scheduling interviews and data entry of all job orders and applicant information into database.\uf06e Provided leadership, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met\uf06e Supervised and evaluated the work of foodservice employees when working events. The employees ranged between 10-200 depending upon event\uf06e Ensured that established sanitation and safety standards were maintained during events\uf06e Handled sudden situations that arose, such as staff or customer complaints, lack of inventory, lack of staff members, and even firing and replacing staff members during events\uf06e Organized and directed worker training, resolved personnel problems, hired new staff, and evaluated employee performance\uf06e Managed personnel records\uf06e Maintain payroll record for all staff members\uf06e Conduct all aspects of human resource management, including recruiting, interviewing and hiring new employees\uf06e Established employee work schedules\uf06e Sold Food Team/All Team Staffing services to prospective clients as a solution to their event staffing needs","duration":"Oct 2005 Jun 2011 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jun 2011","start_date":"Oct 2005","subtitle":"All Team Staffing, Inc.","title":"Recruiter"}],"url":"https://www.linkedin.com/company/all-team-staffing"},{"company":"Sodexo","company_id":"sodexo","location":"","positions":[{"description":"Coordinate catering events, directly with and for executives and administrative assistants.Private facility, and organizations.Presentations. Coordinate catering events, directly with and for executives and administrative assistants.Private facility, and organizations.Presentations.","duration":"Apr 2005 Aug 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2006","start_date":"Apr 2005","subtitle":"Sodexo","title":"Catering Coordinator"}],"url":"https://www.linkedin.com/company/sodexo"}]', '["Doncella Bermea “Dedicated excellent service provider”"]']### Assistant: The agent's job is to generate leads for a general construction company, and today the agent is reaching out to the user because they need to schedule a meeting to discuss potential investment opportunities in real estate development.
### Human: Agent: ['Robert Bradley', "Accomplished data and analytics professional with more than twenty year's experience.Specialties: scrum, Software Development Life Cycle (SDLC), data governance, database programming, analytics, performance metrics, forecasting, SAS, SQL, Excel, Tableau, MicroStrategy, Access", 'Sr. Business Analyst at H-E-B', 'H-E-B', '[{"company":"H-E-B","company_id":"heb","industry":"Retail","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Jul 2019","subtitle":"H-E-B","title":"Senior Business Analyst"}],"url":"https://www.linkedin.com/company/heb"},{"company":"USAA","company_id":"usaa","location":null,"positions":[{"description":"","duration":"Sep 2014 Mar 2019 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2019","start_date":"Sep 2014","subtitle":"USAA","title":"Senior Business Intelligence Analyst"},{"description":"","duration":"Apr 2013 Sep 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2014","start_date":"Apr 2013","subtitle":"USAA","title":"Data/Business Solutions Analyst I"},{"description":"","duration":"Feb 2011 Apr 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2013","start_date":"Feb 2011","subtitle":"USAA","title":"Credit Risk Analyst II"}],"url":"https://www.linkedin.com/company/usaa"},{"company":"Robert Half Management Resources","company_id":"robert-half-international","location":"","positions":[{"description":"Analyzed budgets, created financial reports, and recommended workforce allocations for Enterprise Project Delivery, a division of United Services Automobile Association (USAA), which spends $70 million annually to bring IT projects to fruition. Analyzed budgets, created financial reports, and recommended workforce allocations for Enterprise Project Delivery, a division of United Services Automobile Association (USAA), which spends $70 million annually to bring IT projects to fruition.","duration":"Aug 2010 Feb 2011 7 months","duration_short":"7 months","end_date":"Feb 2011","start_date":"Aug 2010","subtitle":"Robert Half Management Resources","title":"Workforce Analyst"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"KCI Medical","company_id":"acelity","location":"","positions":[{"description":"","duration":"Mar 2004 Mar 2009 5 years 1 month","duration_short":"5 years 1 month","end_date":"Mar 2009","start_date":"Mar 2004","subtitle":"KCI Medical","title":"Sr. Business/Financial Analyst"}],"url":"https://www.linkedin.com/company/acelity"},{"company":"WellMed Medical Management","company_id":"wellmed-medical-management","location":"","positions":[{"description":"","duration":"Aug 1999 Feb 2004 4 years 7 months","duration_short":"4 years 7 months","end_date":"Feb 2004","start_date":"Aug 1999","subtitle":"WellMed Medical Management","title":"Programmer/Analyst"}],"url":"https://www.linkedin.com/company/wellmed-medical-management"}]', '["Conrad DaCosta, MCJ, CFE “I worked with Robert for at least 5 years. He is a great analyst that pays attention to detail, can create great visuals for data and analytics and builds rapport with his customers. He was also a subject matter expect. I would recommend him for other related analyst positions to further his career. ”","John Reyes “Robert is a very helpful and knowledge data and data systems expert. He was always an excellent resource to help learn and navigate complex data environments. I whole heartedly recommend him for any role that requires deep data and systems expertise. ”"]'] User: ['Angela Martin-Copeland', 'IT Professional with expertise in training, software troubleshooting, service desk leadership, documentation development, software analysis and quality assurance testing. Strengths include root cause analysis, team development and various software testing capabilities. Excellent written, oral communication, time management and organizational skills. Experienced and extremely effective in problem management coordination which means I interacted with a host of departmental groups to organize, implement and or resolve application issues.', 'IT Systems Analyst Specialist at BB&T', 'BB&T', '[{"company":"BB&T","company_id":"bb&t","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Jan 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Jan 2014","subtitle":"BB&T","title":"IS Systems Specialist - Banking Officer"}],"url":"https://www.linkedin.com/company/bb&t"},{"company":"Wellsfargo","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2013 Jan 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2014","start_date":"Jan 2013","subtitle":"Wellsfargo","title":"Systems QA Analyst III (Contractor)"}],"url":""},{"company":"Targacept, Inc.","company_id":"targacept-inc.","location":"","positions":[{"description":"","duration":"Dec 2011 Apr 2012 5 months","duration_short":"5 months","end_date":"Apr 2012","start_date":"Dec 2011","subtitle":"Targacept, Inc.","title":"Application Support Analyst (Contractor)"}],"url":"https://www.linkedin.com/company/targacept-inc."},{"company":"Wells Fargo","company_id":"wellsfargo","location":"Winston-Salem, NC","positions":[{"description":"","duration":"Jun 2010 Dec 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2011","start_date":"Jun 2010","subtitle":"Wells Fargo","title":"Systems QA Analyst III (Contractor)"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Aon Hewitt","company_id":"aon","location":"Winston-Salem, NC","positions":[{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Aon Hewitt","title":"Benefit Analyst/Programmer"}],"url":"https://www.linkedin.com/company/aon"},{"company":"United Baptist Church","company_id":null,"location":"Winston-Salem, NC","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"United Baptist Church","title":"Administrator (Part-time)"}],"url":""},{"company":"Aon Consulting","company_id":"aon","location":null,"positions":[{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Aon Consulting","title":"National Problem Management Coordinator"},{"description":"","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Aon Consulting","title":"IT Helpdesk Team Leader"},{"description":"","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"Aon Consulting","title":"Helpdesk Analyst"}],"url":"https://www.linkedin.com/company/aon"},{"company":"Silas Creek Retail","company_id":null,"location":"Winston-Salem, NC","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Silas Creek Retail","title":"Point of Sales Coordinator"}],"url":""},{"company":"Krispy Kreme","company_id":"krispy-kreme","location":"Winston-Salem, NC","positions":[{"description":"","duration":"1993 1996 3 years","duration_short":"3 years","end_date":"1996","start_date":"1993","subtitle":"Krispy Kreme","title":"Business Analyst/Programmer"}],"url":"https://www.linkedin.com/company/krispy-kreme"}]', '["“I had the pleasure of training with and working in a team of Configuration Analyst at AON Consulting with Angela. Angela’s commitment of service and teamwork is exemplary. We worked on a complex benefit structure for a major client together and she helped make the standardization process a success for Total Benefit Solutions(TBS). She has an excellent ability to adapt to change and learn emerging technologies needed for business sustainability. She has a natural ability to communicate with a diverse workforce and understand business requirements and communicate these needs to IT, third party vendors and other stakeholders. Her leadership qualities make her an asset to any team. Her education, experience, and natural abilities have given her an excellent balance of Information Technology and Business skills necessary for overall strategic success.”","“Anglea is the most skilled IT analyst I have encountered. Her abiltity to learn a product, convey messages to her customers and document the environment are unmatched. She thinks on her feet and provides thoughtful and insightful solutions to problems that may arise. She leads by example and people are willing to listen and follow her. I highly recommend her.”"]']### Assistant: The agent's job is to provide software analysis and quality assurance testing, and today the user is reaching out to the agent because they need assistance with troubleshooting a software issue.
### Human: Agent: ['Marc Ambrosino', 'Actively looking: I am a veteran USCG with over 20 years of management experience in sales, operations and retail. I am looking for opportunities where I can utilize my professional and personal skills within a company that I can be proud to build a long term career with lasting professional relationships. Please review my profile and feel free to message me with any questions.', 'Member Advisor Supervisor at American Heritage Federal Credit Union', 'American Heritage Federal Credit Union', '[{"company":"American Heritage Federal Credit Union","company_id":"american-heritage-credit-union","industry":"Financial Services","location":"","positions":[{"description":"Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union. Serve membership by providing service and information in a pleasant, efficient manner via telephone, mail, and other correspondence. Assist Assistant Branch Manager with supervision of Member Advisor staff, serve as the direct supervisor for a group of six to twelve Member Advisors. Complete performance reviews for Member Advisors. Continuously check Contact Center voice mail and reply to these calls accordingly. Order ATM cards, debit cards, check copies and statements when requested. Process incoming and outgoing wire transfer requests. Mail or fax loan applications and other information to members and prospective members. Obtain loan information over the phone to complete loan application. Perform stop payments on share draft and credit union checks. Close accounts. Keep all credit union member and employee related business in strictest confidence. Consistently maintains and improves skills and knowledge for efficient service delivery. Handle ATM, MasterCard, IRA’s, CD’s, decedent accounts. Monitor calls for accuracy, professionalism, and content; Cross train in all retail areas of the Credit Union; Call Center, Teller Line, and PAT. Assist with the compilation of month-end reports, internal/external audits, etc. Manage department operations in absence of Assistant Manager/ Manager/VP. Conduct coaching sessions to mentor staff to be highly motivated, well trained, skilled in sales, and proficient in the delivery of “WOW” service through the process of remote monitoring, the use of the Automated Cross Sales (ACS) package, and the membership Q-Loop Surveys, etc. to develop branch staff sales and service abilities. Willing to accept temporary or permanent reassignments and/or be willing to travel to other branches within the region as deemed necessary or appropriate by the employer to meet its business needs.","duration":"Jan 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"American Heritage Federal Credit Union","title":"Member Advisor Supervisor"}],"url":"https://www.linkedin.com/company/american-heritage-credit-union"},{"company":"Sage Acquisitions","company_id":"sage-acquisitions","location":"Greater Philadelphia Area","positions":[{"description":"Responsible for the timely review, accuracy and execution of Department of Housing and Urban Development (HUD) Real Estate Owned (REO) property sales contracts in compliance with HUD/Raine guidelines. Reviews sales contracts and applicable addenda. Reviews sales contracts for accuracy and completion of required forms and to ensure compliance. Issue corrections to selling agents to correct errors on sales contract. Reviews returned corrections for accuracy and following up on outstanding corrections. Logs all contract related information. Reviews and approves Earnest Money work orders. Reviews Title ID documents and prepare and submit said documents to HUD for Title ID establishment. Performs final Quality Control and physical execution of contract. Accurately enters critical property information. Images and uploads executed contract. Assists Selling Agents and Listing Brokers with contract related issues.","duration":"May 2016 Jan 2017 9 months","duration_short":"9 months","end_date":"Jan 2017","start_date":"May 2016","subtitle":"Sage Acquisitions","title":"Contract Specialist, Alternate Contract Manager"}],"url":"https://www.linkedin.com/company/sage-acquisitions"},{"company":"Cenlar FSB","company_id":"cenlar-fsb","location":"Ewing, NJ","positions":[{"description":"• Research and resolve inquiries, via the phone, email and written correspondence.• Handle all level of mortgage servicing inquiries, ie payments, escrow analysis, insurance, tax, default.• Adhere to key performance metrics/high emphasis on quality and productivity• Ability to cross-sell products and services with focus on customer satisfaction and retention.• Meet individual and team goals for service level agreements on a daily basis. • Responsible for providing first call resolution and root cause analysis• Responsibility for process improvement in daily duties.• Responsible for interacting with clients through telephone, email and face to face interactions.• Complete other duties and projects as assigned by the Customer Service Manager.","duration":"Sep 2015 May 2016 9 months","duration_short":"9 months","end_date":"May 2016","start_date":"Sep 2015","subtitle":"Cenlar FSB","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/cenlar-fsb"},{"company":"Wolters Kluwer","company_id":"wolters-kluwer","location":"Trenton, NJ","positions":[{"description":"• Oversaw teams in a region in various states over 25 individuals with 3-6 remote direct reports. • Responsible for setting the vision and strategic approach for the region and ensuring they are consistent with business objectives and company goals. • Provide coaching, training, development opportunities and performance management. Also, assisted the COM with recruiting, developing team goals, and appraising performance. • Contributed to the vision, value proposition, and overall strategy for operations within the CT • Actively participated in the development of regional and organizational strategy; establishing department wide process improvement initiatives; oversaw and guided managers.• Led a team of localized managers; creating and analyzing operations metrics, delivery.• Represented Corporate Trust Regional Operations in cross-organization activities; managed and controlled the regional budget; and represented WK within the industry and territory.","duration":"Dec 2011 Dec 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2014","start_date":"Dec 2011","subtitle":"Wolters Kluwer","title":"Regional Corporate Operations Manager"}],"url":"https://www.linkedin.com/company/wolters-kluwer"},{"company":"Citizens Bank","company_id":"citizens-bank","location":null,"positions":[{"description":"• Managed department staff for a large segment of operations activities. • Implemented processes and managed daily team activities. • Made recommendations for change to improve processing techniques and quality. • Accountable for providing world class operational services to 1,500 branches; resolution of teller processing differences, branch settlement differences, teller over/short differences and records keeping for the department.","duration":"Nov 2008 Dec 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2011","start_date":"Nov 2008","subtitle":"Citizens Bank","title":"Operational Manager"},{"description":"• Responsible to monitor and correct discrepancies in the compensation for RBS branch bank employees- new hires up to regional managers. • Answered questions on incentives and made sure payouts were accurate and fair","duration":"Apr 2006 Nov 2008 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2008","start_date":"Apr 2006","subtitle":"Citizens Bank","title":"Compensation Manager"},{"description":"• Responsible to keep professional partnerships with business bankers, financial consultants, merchant reps, mortgage reps and other departments of RBS- Citizens Bank. • Set up appointments for large-scale corporate accounts with schools and local businesses. • Recruit, hire and train new personnel, set goals for employees and establish promotional sales campaigns.","duration":"Jun 2004 Apr 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2006","start_date":"Jun 2004","subtitle":"Citizens Bank","title":"In- Store Branch Manager"}],"url":"https://www.linkedin.com/company/citizens-bank"}]', '["“I had the pleasure of working for Marc at CT Corporation for 2 years. As a very experienced Manager coming in from the outside, Marc appreciated the level of experience I brought to the table and allowed me to manage the team without micro-managing me. Marc welcomed out-of-the-box thinking and always encouraged me to make my ideas and suggestions known. I wish Marc the best of luck in his future endeavors and thank him for supporting me in his time with CT. ”","“Marc was great manger to work under he always motivate his team to do their best.”"]'] User: ['Kim Mills', 'Award winning, results-driven marketing and sales executive with 20 years of experience in developing comprehensive public relations, communications, fundraising, marketing, advertising, and digital campaigns for a myriad of clients. Demonstrated expertise in strategic planning and execution and leveraging marketing, communications, and sales programs and strategies to contribute to company growth and success. Recognized as a marketing and sales executive who views organizational and clients’ challenges and problems as opportunities for transformation and growth. Areas of expertise: Strategic Account Management, Marketing & Sales Campaigns, Public Relations & Communications, Digital Campaigns, Fundraising Strategies, Market Research & Analysis, Strategic Planning, Event Planning & Execution, Client Management, Lead & Prospect Generation', 'Brand Strategist', '1558 Brand Agency', '[{"company":"1558 Brand Agency","company_id":"1558-brand-agency","industry":"Advertising Services","location":"Midlothian, Texas, United States","positions":[{"description":"As a Brand Strategist at 1558 Brand Agency, I lead and manage custom marketing strategies that build our clients\' success. Adept in collecting and analyzing research to develop marketing activities that raise brand awareness, drive customer growth, generate revenue, and improve brand positioning, I develop multi-faceted marketing plans to optimize ROI and maximize brand goodwill.Come see how 1558 Brand Agency can boost your influence! https://1558brand.com/ As a Brand Strategist at 1558 Brand Agency, I lead and manage custom marketing strategies that build our clients\' success. Adept in collecting and analyzing research to develop marketing activities that raise brand awareness, drive customer growth, generate revenue, and improve brand positioning, I develop multi-faceted marketing plans to optimize ROI and maximize brand goodwill.Come see how 1558 Brand Agency can boost your influence! https://1558brand.com/","duration":"Oct 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2021","subtitle":"1558 Brand Agency","title":"Brand Strategist"}],"url":"https://www.linkedin.com/company/1558-brand-agency"},{"company":"Idea Mill Marketing","location":"","positions":[{"description":"* Directed, developed, and executed results-driven comprehensive public relations, communications, fundraising, marketing, advertising, and digital campaigns for over 12 clients across the country helping to elevate brand awareness and increase market dominance* Developed a strategic marketing, advertising, and communications plan for McMillan Homes to expand and increase market dominance in sustainability building, helped client achieve $5.5 million in additional revenue in the first year, receive a “Green Builder” certification and was voted as “Largest Green Residential Builder in San Antonio” by Greater San Antonio Builders Association* Increased employee satisfaction and positioned Commercial Data Systems for a lucrative buyout by investors by developing an internal marketing and communications campaign to increase employee camaraderie and morale (Glassdoor “Culture and Values” rating went from 1.5 to 4.6 by the end of the campaign) and rebranded company assets for investors* Planned and curated an inaugural brand and awareness event for The Builder Guide that propelled client into 11 new markets; event is now an annual charitable event and in its 12th year and continues to grow in attendance, size, and fundraising goals and giving to the community","duration":"Oct 2008 Oct 2021 13 years 1 month","duration_short":"13 years 1 month","end_date":"Oct 2021","start_date":"Oct 2008","subtitle":"Idea Mill Marketing","title":"President & Owner"}],"url":""},{"company":"Mercedes Homes","company_id":"mercedes-homes","location":"","positions":[{"description":"* Recognized as a Top 10 sales performer company-wide and achieved 100% customer satisfaction rating during both years with company by successfully marketing and selling over 25 luxury properties for a combined value of over $11 million* Achieved sales success by leveraging data analytics to manage prospects, developing a sales pipeline in Salesforce, and managing a marketing program that included email marketing, digital strategies, and print collateral; curated onsite realtor events and parties including a Christmas-themed event drawing in over 300 people","duration":"Sep 2009 Sep 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2011","start_date":"Sep 2009","subtitle":"Mercedes Homes","title":"Sales Counselor - Sundance Ranch"}],"url":"https://www.linkedin.com/company/mercedes-homes"},{"company":"Ryland Homes","company_id":"ryland-homes","location":"","positions":[{"description":"* Oversaw the Sales and Marketing department budget of $3.7 million to support company’s $85 million annual revenue by managing and directing 3 direct reports and leading all marketing efforts for over 20 communities* Designed printed marketing collateral (e.g., marketing brochures, billboards, signage), online and digital strategies, advertising, and curating events, ensuring adherence with department budget* Increased web traffic by up to 19% year over year by collaborating with staff to develop, implement, and monitor comprehensive marketing and digital campaigns that included the development of microsites, PURL email campaigns, and managed paid advertising efforts including RSS Feed advertising and embedded Flash media assessed through Google Analytics* Increased overall employee satisfaction morale from 62% to 90% by developing an internal employee engagement program* Conducted and prepared Feasibility Studies by collaborating with cross-functional teams to complete market research, market prospectus, and producing recommendations* Awarded the 2007 Marketing Professional of the Year by the Greater San Antonio Builders Association (GSABA) for involvement and participation in the industry, innovation strategies and methodologies, and regional reputation* Awarded the Best Special Promotion Award by GSABA 3 years in a row (2006-2008) for marketing and communications campaigns that were developed for company","duration":"Mar 2006 Oct 2008 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2008","start_date":"Mar 2006","subtitle":"Ryland Homes","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/ryland-homes"},{"company":"K. Hovnanian Homes","company_id":"k--hovnanian-homes","location":"","positions":[{"description":"* Performed market research and financial analysis for division’s $71.3 million portfolio of investments* Developed and managed marketing operations for new home construction projects worth a collective $1.6 billion in market value, led efforts related to advertising, print collateral and signage, on-site signage, staging efforts for interior design concepts, and managed all sales reporting and price releases* Helped design and deliver sales training curriculum to a sales team of 15 professionals, training also helped increase customer satisfaction ratings from 76% to 92%","duration":"Oct 2003 Jul 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2005","start_date":"Oct 2003","subtitle":"K. Hovnanian Homes","title":"Marketing"}],"url":"https://www.linkedin.com/company/k--hovnanian-homes"},{"company":"Bellows AFS","location":"","positions":[{"description":"* 15th Wing Base and Team Hickam Civilian of the Quarter, Jan-Mar 2002* Launched retail/services venue and increased revenues by 32%• Instrumental in feasibility study securing: 15 new build duplex building units, renovation of 70 aging building units, build-to-suit 12,000 sq ft operations facility, 18 units of new enlisted housing* Reduced overhead budget by 15% while increasing event participation by 25% * 15th Wing Base and Team Hickam Civilian of the Quarter, Jan-Mar 2002* Launched retail/services venue and increased revenues by 32%• Instrumental in feasibility study securing: 15 new build duplex building units, renovation of 70 aging building units, build-to-suit 12,000 sq ft operations facility, 18 units of new enlisted housing* Reduced overhead budget by 15% while increasing event participation by 25%","duration":"Jun 2001 Jul 2002 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2002","start_date":"Jun 2001","subtitle":"Bellows AFS","title":"Marketing Director"}],"url":""},{"company":"The Chamber of Commerce of Hawaii","location":"","positions":[{"description":"* Developed value-added programs that lead to a collective 40% increase in membership participation* Managed 4 to 5 membership events monthly with 15% increase in attendance* Directed Medal of Honor event for 2500 national dignitaries and guests with an additional 500 volunteers and vendors - earning commendations from the Governor of Hawaii and Mayor of Honolulu * Developed value-added programs that lead to a collective 40% increase in membership participation* Managed 4 to 5 membership events monthly with 15% increase in attendance* Directed Medal of Honor event for 2500 national dignitaries and guests with an additional 500 volunteers and vendors - earning commendations from the Governor of Hawaii and Mayor of Honolulu","duration":"May 2000 May 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2001","start_date":"May 2000","subtitle":"The Chamber of Commerce of Hawaii","title":"Manager, Marketing and Information Systems"}],"url":""}]', '["Fara Harrison Foster “Kim Mills is truly a student of her field, constantly researching, learning and advancing her art. Never one to be satisfied with what has been done, she pushes daily towards her next goal. Kim possesses a keen insight into not only homebuilding as an industry, but marketing as a science. She is one of the rare individuals who has both a creative mind as well as a strong sense of detail. One of the hardest things I ever had to do was interview her, immediately see her talents, have to realize I had no where to utilize them and give her to the competition. But, even as a competitor, she always had my respect...and my friendship.”","Ben Sewell “Kim\'s mixture of creativity, work ethic and experience make her the ideal marketing manager for any company. Ryland Homes has definitly improved its presence in San Antonio because of her efforts.”"]']### Assistant: The agent's job is to develop custom marketing strategies for clients, and today, the agent is reaching out to the user to discuss potential collaboration on a comprehensive public relations and digital campaign for a new client.
### Human: Agent: ['Cassie Fisher', 'Domain experience in healthcare and retail environments. Serve as a liaison between the business community and the IT organization to provide technical solutions to meet business needs. Apply understanding of the business partners I support and using a collaborative approach, develop business and functional requirements and business process documentation for innovative technology or enhanced system capabilities.', 'Business Analyst/CSPO/TOGAF 9 Certified', 'Seaboard Corporation', '[{"company":"Seaboard Corporation","company_id":null,"location":"Kansas City, Missouri Area","positions":[{"description":"","duration":"Feb 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Seaboard Corporation","title":"Business Analyst"}],"url":""},{"company":"Payless ShoeSource","company_id":"payless-shoesource","location":"Topeka, Kansas Area","positions":[{"description":"· Enterprise Architecture- Analyzed legacy systems to incorporate modern architecture and governances with innovative technologies. Reviewed as-is and to-be business process flows based off TOGAF standards and ARTS business model. EA SharePoint site owner/Super User for companywide communications. Worked with HR recruitment to bring college graduates to various IT departments. · Corporate Systems/PMO- Worked closely with VP, IT Solutions and Support in IT budget plan management, project forecasting and financial tracking. Assisted with resource planning for Omni Channel Program and external contractors. Reviewed vendor contracts during implementation of restructure. · Omni Channel Program- BSA activities including requirements gathering and documentation, user experience, developed end user training, QA testing, defect management. Worked with onshore and offshore QA team to develop test plans. Performed functional requirements prioritization. Clarified requirements with software application development team Provided direct support during and post deployment to 6 pilot stores with Oracle XStore tablets. Served as leader and volunteer on Payless IT Culture Team.","duration":"Mar 2016 - Present 6 years 1 month","duration_short":"6 years 1 month","end_date":"Present","start_date":"Mar 2016","subtitle":"Payless ShoeSource","title":"IT Business Analyst"}],"url":"https://www.linkedin.com/company/payless-shoesource"},{"company":"Kansas State Board of Healing Arts","company_id":"kansas-state-board-of-healing-arts","location":"Topeka, Kansas Area","positions":[{"description":"Provide support to multiple application analysts, covering 14 medical professions with 28,000 licensees. Contribute to the fulfillment of new applications, renewals and reinstatement processes. Evaluate applicant information and backgrounds to ensure accuracy of certifications and work releases. Identify discrepancies to forward to litigation department for legal investigation. Work independently to transition physical applications to E-Systems and prepare for archival utilizing GL Suites and MLO databases.","duration":"Dec 2014 May 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2016","start_date":"Dec 2014","subtitle":"Kansas State Board of Healing Arts","title":"Sr. Administrative Asst."}],"url":"https://www.linkedin.com/company/kansas-state-board-of-healing-arts"}]', '["Austin Taber “I had the opportunity to work with Cassie directly on a new technology implementation project. She has a distinct ability to dig into the questions behind the questions in order to identify practical solutions to opportunities before said opportunities become barriers. I am happy that I was able to call Cassie a teammate and would be happy to have her on any team to which I am assigned in the future.”","Phillip Giusto “I am lucky that Cassie was part of our IT Business Analyst team. She consistently demonstrated strong skills as an SME of Retail and IT Project Management. Cassie was asked to take on several critical projects that were time sensitive and highly beneficial to our deliverables. She consistently met all objectives in a truly professional and partnership approach. ”"]'] User: ['Mandy Jackson', "Senior Recruiter with a demonstrated history of working in the sales industry. Skilled in Branding, Social Media, Coaching, Sales and Automotive. Strong professional with a Bachelor's Degree focused in Advertising, Management from Michigan State University.", 'Senior Recruiter at Rock Central', 'Rock Central', '[{"company":"Rock Central","company_id":"rockcentraldet","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Rock Central","title":"Senior Recruiter- Rock Family of Companies"},{"description":"","duration":"Jul 2020 Jul 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2021","start_date":"Jul 2020","subtitle":"Rock Central","title":"Recruiter- Rock Family of Companies"},{"description":"• Develop relationships with prospective candidates. First point of contact for applicants and referrals to the Rock Family of Companies. • Use networks, online resources, centers of influence, social media and innovative/cutting edge recruiting strategies to identify, develop and recruit talent.• Train and develop using the Social Talent platform as well as mentor new team members. Utilize strong relationship building and communication skills to partner with internal recruiters and hiring leaders.","duration":"Mar 2020 Jul 2020 5 months","duration_short":"5 months","end_date":"Jul 2020","start_date":"Mar 2020","subtitle":"Rock Central","title":"Associate Career Consultant- Rock Family of Companies"}],"url":"https://www.linkedin.com/company/rockcentraldet"},{"company":"Quicken Loans","company_id":"quicken-loans","location":"Detroit, Michigan","positions":[{"description":"• Develop relationships with prospective candidates. First point of contact for applicants and referrals to the Rock Family of Companies. • Use networks, online resources, centers of influence, social media and innovative/cutting edge recruiting strategies to identify, develop and recruit talent.• Train and develop using the Social Talent platform as well as mentor new team members. Utilize strong relationship building and communication skills to partner with internal recruiters and hiring leaders.","duration":"Apr 2019 Mar 2020 1 year","duration_short":"1 year","end_date":"Mar 2020","start_date":"Apr 2019","subtitle":"Quicken Loans","title":"Associate Career Consultant- Rock Family of Companies"}],"url":"https://www.linkedin.com/company/quicken-loans"},{"company":"Rock Connections","company_id":"rockconnections","location":"Detroit, Michigan","positions":[{"description":"• Revolutionized car buying/selling and lead generation from new and existing leads nationwide for the Vroom online sales team while utilizing Salesforce, Route One, and Five9. • Provided and maintained clients with an excellent client experience while meeting high call volumes and sales quotas. Involved in the full buying process from initial leads, financing and closing paperwork.• Participated in the Aspiring Leadership program in Quicken Loans, completing leadership coursework and training through Capella University since October of 2018. Mentored new hires for the Vroom process as they transitioned from training to the floor.","duration":"Feb 2018 Apr 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2019","start_date":"Feb 2018","subtitle":"Rock Connections","title":"Account Executive- Rock Family of Companies"}],"url":"https://www.linkedin.com/company/rockconnections"},{"company":"City Pulse","company_id":"city-pulse","location":"Lansing, Michigan Area","positions":[{"description":"• Business to business sales and lead generation from new and existing accounts in the Greater Lansing area for weekly newspaper and website. • Involved in all after sales services such as contracts, billing/invoicing and ad design based on client’s needs.• Created and promoted marketing strategies for local events such as Inclusion Awards and Lansing Comic Con. Maintain and operate social media events/pages while developing digital strategies for upcoming issues and events. • Business to business sales and lead generation from new and existing accounts in the Greater Lansing area for weekly newspaper and website. • Involved in all after sales services such as contracts, billing/invoicing and ad design based on client’s needs.• Created and promoted marketing strategies for local events such as Inclusion Awards and Lansing Comic Con. Maintain and operate social media events/pages while developing digital strategies for upcoming issues and events.","duration":"Jul 2016 Feb 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2018","start_date":"Jul 2016","subtitle":"City Pulse","title":"Assistant Sales & Marketing Director"}],"url":"https://www.linkedin.com/company/city-pulse"},{"company":"Chipotle Mexican Grill","company_id":"chipotle-mexican-grill","location":"","positions":[{"description":"• Promoted brand awareness for Michigan State’s local Chipotle restaurant by setting up monthly group feedings/fundraisers for student organizations on campus such as Victoria Secret PINK, French Club, and fraternity/sororities. Helped move extra business in to the restaurant while giving back 50% of proceeds to the local organizations. • Actively gained students to be involved in the brand experience, creating meaningful dialog and getting Chipotle involved in events and opportunities on campus that reflect Chipotle’s values and personality. Was of the first group of SBMs to promote Chipotle’s first ever Hulu show, Farmed and Dangerous.• Utilized social media to advertise national promotions and rollouts such as Scarecrow, Txt to Win, Boorito, and for the first time in Chipotle history, catering. Built relationships between corporations and our local Chipotle allowing a lasting bond for future business.","duration":"Aug 2013 May 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2015","start_date":"Aug 2013","subtitle":"Chipotle Mexican Grill","title":"Student Brand Manager"}],"url":"https://www.linkedin.com/company/chipotle-mexican-grill"},{"company":"Campus Special","company_id":"campus-special","location":"East Lansing","positions":[{"description":"• Initiated and solidified 21 client portfolios, sold advertising to local businesses in three different mediums: print, mobile, and online while generating $22,854 in revenue in a 12 weeks and provided 114% growth in Michigan State University market.• Experienced in all aspects of consultative selling, from existing account management, lead generation and cold calling to needs analysis, closing and post-sales services. Sales team ranked 11th out of 175 markets nationwide- #2 sales team in history of East Lansing market • Experienced building and maintaining rapport one on one with small business owners to medium sized and large corporations.• Ranked 2nd overall individual in revenue generated/number of clients sold in East Lansing, MI market 2013. Ranked #136 out of 600 Account Executives Nationwide in revenue generated, finishing in top 25% of Account Executives in the country 2013","duration":"May 2013 Jan 2014 9 months","duration_short":"9 months","end_date":"Jan 2014","start_date":"May 2013","subtitle":"Campus Special","title":"Account Executive"}],"url":"https://www.linkedin.com/company/campus-special"},{"company":"Vertafore","company_id":"vertafore","location":"East Lansing, Michigan","positions":[{"description":"• Created and maintained client records while organizing billing agreements. Worked with companies such as GEICO, Allstate, State Farm, Nationwide and MetLife along with other major insurance companies across the country.• Marketed insurance software programs, providing award-winning product solutions that helped companies boost productivity and overall costs resulting in higher returns. Increased communication skills, while gaining experience in programs such as Salesforce. • Created and maintained client records while organizing billing agreements. Worked with companies such as GEICO, Allstate, State Farm, Nationwide and MetLife along with other major insurance companies across the country.• Marketed insurance software programs, providing award-winning product solutions that helped companies boost productivity and overall costs resulting in higher returns. Increased communication skills, while gaining experience in programs such as Salesforce.","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"Vertafore","title":"Sales Intern"}],"url":"https://www.linkedin.com/company/vertafore"},{"company":"Valeo","company_id":"valeo","location":"","positions":[{"description":"• Maintained client databases, prepared billing and purchase orders for materials.• Worked with companies such as General Motors, Ford, Chrysler, Fiat, BMW, Volkswagon and other major automotive brands, providing service and reporting to clients on a national and global scale.• Helped to prepare marketing budget, monitoring pricing and sales volumes. Working with engineering, sales and purchasing teams- we were able to realign budgets and organizationally, allowing us to operate more efficiently resulting in millions of dollars in revenue.• Strengthened communication skills, gaining valuable experience preparing excel spreadsheets, power point presentations, and was part of the integration of the SAP and COMPASS programs.","duration":"Jun 2010 Aug 2010 3 months","duration_short":"3 months","end_date":"Aug 2010","start_date":"Jun 2010","subtitle":"Valeo","title":"Sales Intern"}],"url":"https://www.linkedin.com/company/valeo"}]', '["Marzia Hamlin “I worked directly with Miranda at Valeo when she joined us as an intern. She was quick to learn the nuances of our new global database system and helped to build it by entering detailed pricing and vehicle data to make it complete. The quality and accuracy of her work was excellent. This enabled me to have the confidence in her to be unsupervised very quickly. Miranda blended well with our sales team, and was eager to learn about the industry. We all appreciated her work ethic. ”","Tom Kowalski “Miranda started as a marketing intern with Valeo in the summer of 2010. She did an outstanding job analyzing and completing a database for the sales department. She was able to adapt quickly to the commercial environment and made immediate contributions with very little direction. Miranda also was very creative and displayed excellent interpersonal skills. I was very pleased with her level of understanding and maturity.”"]']### Assistant: The agent's job is to serve as a liaison between the business community and the IT organization, providing technical solutions to meet business needs, while the user is reaching out to the agent because they need assistance in recruiting talent for the Rock Family of Companies.
### Human: Agent: ['Aaron Lazar', 'WHAT I DO: I help real estate investors in the Denver Area receive a good rate of return on their investment. WHO I WORK WITH: We partner with Denver Area real estate investors, home owners, home sellers, and real estate brokers, to create win-win real estate deals - manufactured homes - manufactured home parks - tiny/shipping container living - single-family homes - commercial real estate WHY IT WORKS: When you partner with RVG Homes, you get advocates focused on finding the highest return for investors, while providing speed and service to home buyers and sellers. WHAT MAKES US DIFFERENT: We built this company from the ground up, focusing on high investment returns, while ensuring a deep commitment to helping people solve their real estate problems. WHAT OTHERS SAY: "Aaron and virtually everyone I dealt with at his company were professional, responsive and produced great results." ~ Corey, Colorado HOW IT WORKS: Whether an Investor, buyer or seller - we meet to discuss your needs, create a plan, and start working on it. For buyers and sellers, we\'ll get the details and start the process. For Investors, we\'ll determine your level of risk and put relevant opportunities in front of you. READY TO TALK: Reach out to me directly here on LinkedIn, email me Aaron@RVGHomes.com , visit us online at www.SELLCOHomes.com', 'MHP Investor \| Entrepreneur', 'RVG HOMES, LLC', '[{"company":"RVG HOMES, LLC","company_id":null,"location":"Erie, Co","positions":[{"description":"What I DO: We Create unique opportunities to improve lives in attainable housing industry. WHO I WORK WITH: We partner with Denver Area real estate homeowners to buy or sell their home.- single-family homes- mobile home communities - manufactured homesWHY IT WORKS: When you partner with RVG Homes, you get advocates focused on selling or buying your home quickly at at the right price. We pride ourselves on our personal touch and ability to satisfy your needs.WHAT MAKES US DIFFERENT: We built this company from the ground up, focusing on high customer satisfaction. That means taking good care of you.WHAT OTHERS SAY:\\"I have recently worked with Aaron and Jamie Lazar to sell my mobile home. They made the entire process so easy and worry free for me. They were extremely flexible working with my moving dates and answered all of my questions along the way. Aaron and Jamie take a very warm personal professional approach to their business, they know what they are doing. I give them an A+ and confidently recommend them and their services.\\"~ Brad G., Northglenn COHOW IT WORKS: We talk to discuss your needs, create a plan, and start working on it. For buyers and sellers, we\'ll get the details and start the process. READY TO TALK:Reach out to me directly here on LinkedIn, email me Aaron@RVGHomes.com , or visit us online at www.SELLCOHomes.com","duration":"2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"2012","subtitle":"RVG HOMES, LLC","title":"Real Estate Dealer"}],"url":""},{"company":"Integrated Real Estate Investments","company_id":null,"location":"","positions":[{"description":"WHAT I DO: I help real estate investors in the Denver Area receive a good rate of return on their investment.WHO I WORK WITH: I partner with Denver Area real estate investors, home owners, home sellers, and real estate brokers, to create win-win real estate deals- Affordable single family homes- commercial real estate- manufactured homes- manufactured home parksWHY IT WORKS: When you partner with RVG Homes, you get advocates focused on finding the highest return for investors, while providing speed and service to home buyers and sellers.WHAT MAKES US DIFFERENT: We built this company from the ground up, focusing on high investment returns, while ensuring a deep commitment to helping people solve their real estate problems.WHAT OTHERS SAY:\\"Aaron and virtually everyone I dealt with at his company were professional, responsive and produced great results.\\"~ Corey, ColoradoHOW IT WORKS: Whether an Investor, buyer or seller - we meet to discuss your needs, create a plan, and start working on it. For buyers and sellers, we\'ll get the details and start the process. For Investors, we\'ll determine your level of risk and put relevant opportunities in front of you.READY TO TALK? Reach out to me directly here on LinkedIn, email me Aaron@RVGHomes.com , visit us online at www.SELLCOHomes.com","duration":"Feb 2009 - Present 12 years 10 months","duration_short":"12 years 10 months","end_date":"Present","start_date":"Feb 2009","subtitle":"Integrated Real Estate Investments","title":"Real Estate Investor"}],"url":""},{"company":"RVG Value Group, LLC.","company_id":null,"location":"Greater Denver Area","positions":[{"description":"WHAT I DO: I help entrepreneurs in the early stage of startup.WHO I WORK WITH: Entrepreneurs, wanna-be entrepreneurs and small business owners looking to launch a new business.WHY IT WORKS: When you partner with me, you get someone who has \\"been there\\" and dealt with the challenges of launching a business.WHAT MAKES ME DIFFERENT: I\'m focused on you, and helping you succeed. You get truth and honesty. I\'m not always tactful or politically correct. But I am effective.WHAT OTHERS SAY:\\"I was struggling with \'figuring it out\' and frustrated. Aaron helped me see strengths I was blind to. He helped me clarify my vision, set a plan in motion, and begin taking daily steps. He was always honest and sincere. I learned a lot about myself. I appreciate his wisdom.\\"~ David K., ColoradoHOW IT WORKS: We talk to discuss your unique situation and see if it makes sense to move forward.READY TO TALK: Reach out to me directly here on LinkedIn or email me Aaron@RVGHomes.com","duration":"Jan 2013 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Jan 2013","subtitle":"RVG Value Group, LLC.","title":"Business Mentor"}],"url":""}]', '["Jay Adkins “Aaron is one of the most detail oriented people I have had the pleasure of meeting. He is someone who deeply cares about working with the utmost integrity in all that he does. I would recommend him ten fold.”","Mike Ouellette “I have worked and got to know Aaron very recently. He is a SLAM DUNK on 1st impressions and exceeds that with a steady results based performance. He takes the time to understand your needs and also supports it by executing with specific results. He knows his business which allows me and others that work with him to Trust and Rely on the results he gets. He is persoanble, experienced, and extremely trustworthy. I suggest you find out for yourself and work with Aaron.”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to help real estate investors in the Denver Area receive a good rate of return on their investment, and today, the agent is reaching out to the user because they need to discuss potential investment opportunities in the area.

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