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### Human: Agent: ['Michael Migliorini', 'Experienced Finance Director with a demonstrated history of working in the automotive industry. Strong finance professional skilled in Negotiation, Customer Service, Sales, Strategic Planning, and Business Development.', 'Account Executive at Max Connect Marketing', 'Max Connect Marketing', '[{"company":"Max Connect Marketing","company_id":"max-connect","industry":"Marketing and Advertising","location":"Draper Utah","positions":[{"description":"","duration":"Dec 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Max Connect Marketing","title":"Account Executive"}],"url":"https://www.linkedin.com/company/max-connect"},{"company":"DrivingsSales","company_id":null,"location":null,"positions":[{"description":"","duration":"Feb 2018 Dec 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2019","start_date":"Feb 2018","subtitle":"DrivingsSales","title":"Media Sales Manager"},{"description":"","duration":"Feb 2017 Feb 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2018","start_date":"Feb 2017","subtitle":"DrivingsSales","title":"Account Executive"}],"url":""},{"company":"Henry Day Ford","company_id":"henry-day-ford","location":"West Valley City","positions":[{"description":"","duration":"Jun 2013 Feb 2017 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2017","start_date":"Jun 2013","subtitle":"Henry Day Ford","title":"Finance Director"}],"url":"https://www.linkedin.com/company/henry-day-ford"},{"company":"Henry Day Ford","company_id":"henry-day-ford","location":null,"positions":[{"description":"","duration":"Jan 2011 Jan 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2013","start_date":"Jan 2011","subtitle":"Henry Day Ford","title":"Finance Manager"},{"description":"","duration":"Dec 2005 Jun 2011 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jun 2011","start_date":"Dec 2005","subtitle":"Henry Day Ford","title":"Sales"}],"url":"https://www.linkedin.com/company/henry-day-ford"}]', '["“I\'ve worked with Michael for a number of years, and it\'s been a real pleasure. He\'s always kept me informed on the product and helps me understand the expert insight. He\'s very collaborative and a great person to rely on. He has a strong work ethic that\'s contagious and helps rally other team members to operate at his level. The best part of Michael is that he\'s genuine. You can count on him to make the right decisions for his clients and the business. ”","“I had the pleasure of working with Michael during his time at Driving Sales. I was a vendor partner and he helped my grow my business, took really great care of making sure our needs were met from a marketing side and his customer service skills were great!! I couldn’t thank him enough for truly caring about helping our business grow in a strategic manner. ”"]'] User: ['Emily Goldstein', 'WHAT MY CLIENTS SAY ABOUT ME: "I discovered Emily while searching for help with my resume, cover letter and LinkedIn profile. Emily provided exactly what I needed and really took the time to understand my goals. She was great to work with and helped me land an amazing new job that I couldn’t be more thankful for." "Emily is a phenomenal career coach! She\'s extremely helpful, resourceful, and professional. She was a tremendous help when I was looking for a new opportunity - from brainstorming potential options, revising my resume, LinkedIn page, and preparation for interviews. In addition, Emily has a strong pulse on the local market and provided valuable information about companies and their hiring strategies. I\'d certainly recommend Emily to any of my friends/colleagues when they\'re looking for their next opportunity." ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ As one of the few career coaches who has been a recruiter and HR professional for two Fortune 500 companies, I know the hiring process inside and out. Additionally, I am a Nationally Certified Career Services Provider and an Associate Professional in Human Resources. I guide my clients in making career transitions out of specific industries or professions, seeking new opportunities within their industries, revamping their resumes, cover letters, and LinkedIn profiles, fine-tuning their interview styles, and executing job search strategies. I am fluent in Spanish, actively involved in professional networking activities, and a National Career Development Association member. I have recently served as a panelist for Mastering Your Career\'s Most Important Conversation and have collaborated in hosting seminars on HR best practices. My greatest pleasure is when my clients call to tell me “I love my resume!”, “I’m getting calls for interviews!”, or “I got the job!” 👇 For Career Coaching inquiries, let\'s connect. 🌍 mycareercoachmn.com ✉ mycareercoachmn@gmail.com 📞 612-655-1059 🔑 Together, we can unlock the door to opportunities you not only desire, but deserve. 🏅 Find your path. 💎 Stand out. 🌟 Get hired.', 'Nationally Certified Career Coach • Resume Writer • LinkedIn Strategist • Former Recruiter • mycareercoachmn.com', 'My Career Coach MN', '[{"company":"My Career Coach MN","company_id":"my-career-coach-mn","industry":"Staffing and Recruiting","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"✧✧ mycareercoachmn.com ✧✧✧ Resume and Cover Letter Writing✧ Job Search Strategies✧ Leadership Coaching✧ Vocational Counseling✧ Personal Branding✧ LinkedIn Makeovers✧ Interview Prep✧ Salary Negotiation TacticsI am a Nationally Certified Career Services Provider and an Associate Professional in Human Resources. Additionally, I am one of the few career coaches who has actually been a recruiter and HR professional for two Fortune 500 companies - I know the hiring process inside and out!I guide my clients in elevating their brand in the market, making career transitions out of specific industries or professions, revamping their resumes and LinkedIn profiles, fine-tuning their interview styles, and executing job search strategies.I am actively involved in professional networking activities, and am a member of the National Career Development Association. I have recently served as a panelist for Mastering Your Career\'s Most Important Conversation and have collaborated in hosting seminars on HR best practices.👇 For Career Coaching or Resume inquiries, let\'s connect🌍 mycareercoachmn.com✉ mycareercoachmn@gmail.com📞 612-655-1059","duration":"May 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2019","subtitle":"My Career Coach MN","title":"Nationally Certified Career Coach and CEO"}],"url":"https://www.linkedin.com/company/my-career-coach-mn"},{"company":"Siteimprove","company_id":"siteimprove","location":null,"positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Siteimprove","title":"Account Executive"},{"description":"","duration":"Jun 2019 Sep 2019 4 months","duration_short":"4 months","end_date":"Sep 2019","start_date":"Jun 2019","subtitle":"Siteimprove","title":"Enterprise Business Development Executive"}],"url":"https://www.linkedin.com/company/siteimprove"},{"company":"General Mills","company_id":"general-mills","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"✧ In this role, I focused on staffing Supply Chain (Logistics, Sourcing, Manufacturing, Operations, and Engineering) roles ✧ In this role, I focused on staffing Supply Chain (Logistics, Sourcing, Manufacturing, Operations, and Engineering) roles","duration":"Jul 2017 Jun 2019 2 years","duration_short":"2 years","end_date":"Jun 2019","start_date":"Jul 2017","subtitle":"General Mills","title":"Internal Human Resources Staffing Specialist"}],"url":"https://www.linkedin.com/company/general-mills"},{"company":"Aerotek","company_id":"aerotek","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"✧ As a Sr. Recruiter, I specialized in recruiting all levels of scientific and healthcare professionals for specialty clinics, hospitals, pharmaceutical, chemical, biotechnology, food, and beverage companies ✧ As a Sr. Recruiter, I specialized in recruiting all levels of scientific and healthcare professionals for specialty clinics, hospitals, pharmaceutical, chemical, biotechnology, food, and beverage companies","duration":"May 2016 Jun 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2017","start_date":"May 2016","subtitle":"Aerotek","title":"Senior Scientific Recruiter"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"University of Wisconsin-Madison","company_id":"uwmadison","location":null,"positions":[{"description":"✧ I served as a Bilingual Research Assistant at the Waisman Center, where i performed quantitative analysis of data culled from the language acquisition lab studies","duration":"Jan 2014 Jan 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2016","start_date":"Jan 2014","subtitle":"University of Wisconsin-Madison","title":"Research Assistant for the Language Acquisition and Bilingualism Lab"},{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"University of Wisconsin-Madison","title":"Olin House Event Staff (Chancellor\'s Home)"}],"url":"https://www.linkedin.com/company/uwmadison"},{"company":"Goldstein Law Office, LLC","company_id":null,"location":"","positions":[{"description":"✧ In this role I assisted with interviewing, training, and on-boarding✧ I translated for Spanish-speaking clients during intake process and representation and acted as a representative at the Twin Cities Chamber Annual Gala and Officenters Virtual Office Share ✧ In this role I assisted with interviewing, training, and on-boarding✧ I translated for Spanish-speaking clients during intake process and representation and acted as a representative at the Twin Cities Chamber Annual Gala and Officenters Virtual Office Share","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Goldstein Law Office, LLC","title":"Marketing Assistant and Executive Assistant"}],"url":""}]', '["“Emily is extremely thorough and detailed in the work she provides her clients. She was instrumental in sharing insights and tips during the job search process, as well as assisting in a complete resume revamp. I credit her ability to communicate and articulate flawlessly for helping me land a job! Emily is also quick to follow up, which was extremely encouraging and helpful for a discouraged job seeker. From resume/writing help to LinkedIn advice to career guidance, I would highly encourage using My Career Coach MN. I will be quick to recommend Emily to other connections!”","“Emily is a great career coach! She is very resourceful, knowledgeable and very professional. She is a pleasure to work with. She cared and paid attention to my career goals and helped me build a great resume and overall professional profile. I would recommend Emily without any hesitation!”","“I recently looked to Emily for help in modernizing my resume, as well as my LinkedIn profile. She is wealth of information, and has great insight regarding the use of professional platforms and building networks. Emily was professional, responsive and a pleasure to work with. Whether you are looking to make a career move or just need to fine-tune a resume, I would highly recommend contacting Emily. Thank you, Emily!”","“I worked with Emily while trying to update my resume as this was a task I had not completed in many years. I was not looking for a new job but was looking to refresh my resume as it had been 8+ years. Emily took the time to learn about me, my current role and what my interests for my career are in order to tailor my resume. Emily also helped update my LinkedIn and provide me best practices for managing that tool and leveraging it as a valuable tool in my current role. The engagement with Emily was great and I would recommend her to any of my peers. ”","“I discovered Emily while searching for help with my resume, cover letter and LinkedIn profile. Emily provided exactly what I needed and really took the time to understand my goals. She was great to work with and helped me land an amazing new job that I couldn’t be more thankful for. ”","“Emily is a phenomenal career coach! She\'s extremely helpful, resourceful and professional. She was tremendous help when I was looking for a new opportunity - from brainstorming potential options, revising my resume, LinkedIn page as well as preparation for interviews. Emily has a strong pulse on the local market and provided valuable information about companies and their hiring strategies. I\'d certainly recommend Emily to any of my friends/colleagues when they\'re looking for their next opportunity. ”","“I had the pleasure of working with Emily. She customized everything to my needs vs something that was cookie cutter. She as friendly as she is professional and I\'ve enjoyed keeping in touch with her.”","“Emily is a true professional. Working with her was productive, timely and effective. I highly recommend her services. ”","“Emily was responsive, easy to work with, and created an excellent resume for me to use during my job search. ”","“Emily is an enthusiastic and competent resume/cover letter writer. I found her process to be sequential, valuable, and efficient. Her attention to detail is high and her ability to focus on client needs exceeded my expectations. I look forward to working with Emily in the future. D Groves”","“I was in desperate need to get back on my career path after a long and very interesting year. I reached out to Emily and it was the best decision I could have made! She was calm, knowledgeable, professional, and genuinely was there to help me succeed. The process was unbelievably quick and she was accessible the entire time! She truly created the perfect professional structure for me to build upon. Thank you so very much Emily! ”","“Emily was fantastic to work with and I highly recommend her. She exceeded my expectations and was great to work with. Her approach is spot on - knowledgeable, professional and available. She provided objective and helpful feedback on my resume and LinkedIn profile to give me the validation and confidence going forward. She excels at explaining what she will do, then executing with high-quality work quickly. She is awesome to work with. ”","“Emily truly cares about her customers and goes above and beyond to understand your needs. I hired Emily to update my resume and assist me with interview preparation. She helped me to reinvigorate my career. I highly recommend Emily for all services she provides. ”","“Emily is a great partner, easy to work with and adept at capturing key strengths and experiences in a succinct manner that is translates effectively to resumes and cover letters. She offers a broad range of services to accommodate whatever assistance you need in your professional journey. I highly recommend her services!”","“I came to Emily for help re-writing my resume. I initially reached out to her for a quote, she scheduled a quick phone conversation, then we met on Zoom for a longer chat, at a later date. She was extremely professional from the get go, and easy to work with! Not only did she walk me through the resume and my skills, but she helped explain the ins and outs of LinkedIn and LinkedIn Premium. I asked her to re-work my resume to show my skills in a different area of my field. She brought my task listed resume, to a professional and achievement based design! Since then, she has checked in a couple times to see how it was going and to ask if she could help with anything else. I would recommend Emily to anyone looking for help with a resume, LinkedIn profile etc. ”","“Emily was a great asset for me during a challenging time in my career. She helped me revise my resume and crafted a wonderful cover letter for me. While working with Emily, I was impressed with her knowledge and quick response time. I would highly recommend Emily and her skillset!”","“Emily, It has been a pleasure working with you! I am impressed with your knowledge of the pharmaceutical industry and the way you efficiently help with any situation. I have enjoyed our time working together, you respond quickly to any concern or question, you respond rapidly to all documents that are needed, your technical knowledge amazes me. I appreciate your encouragement and ability to be flexible in this environment. I wholeheartedly recommend you to EVERYONE who is looking to polish their profiles, CV or resumes. Thank you for your hard work and effort, it is appreciated more than you can imagine. Warm regards, Carol Anne Schaeffer”","“Emily, without a doubt, is a knowledgeable, articulate and wonderful person to work with. Her service and professionalism are second to none. When it is time to revisit your resume, it\'s time to bring in the professionals, and I highly recommend you engage Emily Goldstein. She will also be in touch with you every step of the process, and always checking in to see how things are going in your search, a personal touch that adds a ton of value.”","“Emily is very knowledgeable and very thorough! I would work with Emily again! Thanks Emily!”","“I hired Emily as a career coach and she was fantastic to work with. She took the time to understand me, my past experience, what motivates me and where I want to go, then she helped me with preparing for an interview. This was the first time I had sought out someone for this purpose and I can say that I would do it again without question. It is one of those investments that you didn\'t know you needed until you try it for the first time but I attribute this experience entirely to Emily. Her advice helped me feel confident, prepared, and cause a great impression. She also always went the extra mile, including offering to review follow up emails and checking in on how things were progressing. I have no doubt that I will be working with Emily again in the future and recommending her to friends and colleagues.”","“I was recently furloughed from my job and needed to get my resume and profile updated. Being in the travel industry for over 30 years I needed to show the value of the experience I have acquired and how it can be applied to other positions. Emily was able to help me with the updates and give me great pointers in a timely matter.”","“I had not updated my resume in over 10 years and Emily came to my rescue. She helped explain the changes needed and how those changes impact my chances of getting an interview. Emily completely re-wrote my cover letter and went to great lengths to make sure I understood how to customize it for each opportunity. She also went above and beyond to help me with my LinkedIn profile to ensure I was giving the correct impressions. I would recommend Emily to anyone out there that is looking for some resume and career coaching help. ”","“Emily is knowledgeable and skilled in her craft, but her personable nature and sincere care for her clients sets her apart. She took the time to understand my individual needs and goals and helped me put together a plan that would be impactful and sustainable, with great insights and tips to help me succeed. I also appreciated her follow ups and notes of encouragement. I feel prepared to seize the right opportunity when it presents itself with her help on my resume and LinkedIn profile.”","“I strongly recommend Emily Goldstein as a career coach. I was immediately impressed with Emily\'s knowledge of organizational culture, human resources, and group dynamics. I employed all of the tactics she recommended and walked into my job interview feeling prepared and confident. I felt very much at ease practicing my interview skills with her. She took the fear out of the entire process. The follow up process after the interview also proved important. A \\"thank you\\" will never be enough to describe my gratitude. ”","“Emily consulted me on career and personal strengths and has an inner insight that is amazing when it comes to evaluating what you may be a good fit for in your career. She knows how to read people\'s strengths really well and match them to what may be a fulfilling career route. She\'s also skilled in resume building and reviewing. Very professional and will take the time to answer your questions at any time! Highly recommend! ”","“Emily was an absolute ace at helping me polish up my resume and an absolute delight to work with. I highly recommend her and plan on working with her again in the future!”","“Emily is very welcoming and tailors her services for each client\'s needs. She takes the time to get to know you and understand your values and goals, then develops a unique plan on how to achieve those goals. She is a continued support and helps you on every step of your professional journey.”","“Emily was extremely knowledgeable about what my resume and LinkedIn needed to contain and strategies for finding a great job. She gave me many tips and I left our meeting feeling confident about my job search. One of the best investments I have made in helping me find a job post-graduation! Thank you Emily for being very professional and fun to work with!”","“Emily is the professional that I was looking for and needed. She is really committed to help me, listen to me and understand my needs and challenges. I want to thank Emily for the quality of her work, her interest and professionalism.”","“Emily was extremely professional. She understood my needs and provided guidance beyond what I could of asked for. She genuinely cares about her clients and I would highly recommend her as a career consultant, business coach or as someone to follow through the internet networking community. ”","“I have recently worked with Emily re-engineering my CV - if you think your CV is battle ready and bullet-proof, think again. With AI and automated systems to sort through thousands of resumes, she has knows what fonts are easier to read for both humans and machines, what format works, and how to tailor your CV based on jobs that you want to apply to. If your CV is not generating interviews, Emily will certainly help. She\'s very professional and responsive. Thanks Emily! Ramon Gonzalez”","“Working with Emily to update my resume was a great experience. Emily answered all my questions and asked questions to get to know me, my background and my experience. Last, but not least, her turn around time was excellent! ”","“I worked with Emily to update my resume and LinkedIn page. She was amazing to work with; extremely professional, helpful and well versed in the nuances of tuning resumes to fit the requirements. I would definitely recommend her to anyone in need of work on their resume.”","“Emily was amazing at helping me update my resume. She was easy to work with and supplied me with so many resources. She is professional and I felt really understood what I was looking for in a resume. She really tailored my resume to fit my job search and my update Linkedin page looks amazing. I would confidently recommend Emily.”","“Emily’s career coaching expertise was exactly what I need to refresh my professional stature. My resume needed some refreshing, as did my LinkedIn profile, and Emily was diligent in getting to know me and my career aspirations to help better position myself. Emily is always extremely communicative, strategic, and insightful in her approach and her services were extremely valuable. ”","“Emily was great to work with on polishing up my career materials, resume. She was open, she was professional, she asked great questions and she was prompt in her work. I enjoyed and learned a lot with the process. Thanks Emily!”","“I engaged Emily to re-write my resume and spruce up my Linked In profile. I noticed an immediate improvement in job recommendations matching my capabilities on Linked In. I am very pleased with my resume as well! Emily worked quickly, established clear expectations, and delivered as promised. Emily clearly has extensive experience in shaping how her clients present themselves in their best light, and she was a pleasure to work with. Highly recommend!”","“I had an initial consultation with Emily. She listened to my goals and provided me with complementary advice. I was so impressed that I hired her to update my resume. Emily exceeded my expectations for a resume update and career coaching. Emily was able to distill my years of experience into a clear and concise resume that highlights my successes. I absolutely recommend Emily’s services.”","“For those of you needing or wanting to improve, review, tweak, format, and provide direction as it relates to your resume and or LinkedIn profile, Emily is a great resource. She is professional, provides great direction, and in the end provides a clean professional resume and LinkedIn profile. I am very please with Emily\'s work and final product. Thank you Emily!”","“Emily was kind enough to meet up with me to help really harness the power of my resume and LinkedIn. She was really responsive and considerate in her recommendations on changes to my resume/LinkedIn. It felt like a very collaborative experience. The entire hour was used and it was engaging the whole way. She even had tips and tricks before meeting. I couldn\'t have asked for a better experience with such a \\"not fun\\" task. It was a relaxed environment and a hugely productive hour. ”","“I had the honor of working with Emily for some much needed “modernization” of my resume and LinkedIn page. Emily had some amazingly great ideas, along with being a top notch wordsmith. Always prompt and professional - the rare type of person who under promises and over delivers. I would work with Emily again without hesitation or reservation, I highly recommend you do as well. M.D. Stark”","“Emily was amazing to work with. She provided a lot of insight into my resume and cover letter as well as helpful tips to continue to consider down the road. She was very consistent and thorough and able to encourage me to think outside of the box as well as to go into the interview with confidence ! Thanks Emily !! ”","“I have just recently worked with Emily for assistance with my resume. She was very accommodating with my schedule for our initial call, and her changes to my resume came quickly! She was able to take what I had already written on my resume and turn it into something that makes me sound like the great candidate I am! She has already been a great resource as well. ”","“Emily Goldstein is creative, ambitious, and resourceful. Emily has extensive experience with resumes, cover letters, mock interviews, salary negotiation, and additional aspects of career development. Emily helps individuals and groups with setting goals, managing ADHD in the workplace, branding, networking, tapping the hidden job market, and more. I recommend that you get to know Emily. She will help you shine!”","“When looking for some guidance in my career search, I met with several consultants to help me with my resume, my LinkedIn profile, and networking. Emily turned out to be the perfect fit. She’s bright, energetic, and knows what she’s doing when it comes to maximizing visibility and leveraging social media and other resources to provide an edge. Emily quickly helped me turn what had been liabilities into assets. She is resourceful, responsive, and effective. And it helps that she is really a nice person, too. ”","“I have been fortunate to have had the opportunity to work with Emily both as a Business and Career Coach the past few years. Her enthusiasm, determination, and sales skills are truly remarkable! She has extremely high standards and expectations for both herself and the people she serves. Emily is someone you can count on to always deliver results. I encourage you to get to know Emily! ”","“Emily has strong organizational and leadership skills. In the few years that we have worked together, I have always been impressed with Emily’s ability to chair a meeting and guide a team towards its goal. Her focus on tasks and attention to detail have strongly contributed to this skillset. I have also found Emily very pleasant to work with and believe she would be an asset to any team. ”","“As a partner, Emily is beyond expectations. She encourages, teaches and mentors to partner with you. She is driven, focused and determined and provides a sense of urgency that is beyond desirable. Lucky to work with someone who values hard work, and executes it everyday. ”","“I receive calls from recruiters on a regular basis. My experience with Ms. Goldstein has been the best to date, by far. Ms. Goldstein reached out to me recently with an opportunity that matched not only her client needs and my skills but the long term goals of both parties; a unique characteristic in the world of recruiters. I found Ms. Goldstein to be very professional, while being helpful, patient, and understanding. And, should the need arise, I look forward to working with Ms. Goldstein in the future.”","“Emily did a great job in finding me a position that fit exactly what I was looking for. She worked quickly and kept in touch to make sure that everything was going well. She helped me whenever I had any questions or needed help with anything. She is incredibly friendly and was fun and easy to work with. She helped me land a full time job at a great company!”","“Emily is a passionate employee that has a high attention to detail. Her ability to stay organized and process oriented with several tasks at hand makes her a great teammate. Her ability to teach others in on best practices, as well as, lead by example is second to none in her office. ”","“Emily was great to work with. She was prompt, proactive and determined without being pushy. I would strongly recommend her.”","“Emily Goldsmith worked hard to help me find a job which fit my interests and experience. She is friendly and frequently touches base with updates about application status. She is truly motivated to place clients in positions they will enjoy.”","“She works so hard for her clients. She is honest with you and will fight to secure you a position. Not only that, she is always keeping in contact with you to make sure you constantly are in the loop. Truly the best recruiter I\'ve ever worked with. ”","“I worked with Emily Goldstein within Aerotek and I was able to land a position relatively quickly. She was quite proactive about my job search and helped me find multiple options that fit my interest.”","“Emily was a really valuable resource while I was changing careers. She was a great advocate for me and I felt like she truely cared about my future and put a lot of time and effort into finding the right job for my interests. Aerotek is a great agency to work with. After trying the job market on my own, I don\'t there is any way I would have secured my current position without Emily\'s help. I had more than 1 job offer and was even able to chose where I wanted to work. Thanks for all your hard work!”"]']### Assistant: The agent's job is to provide career coaching and resume writing services. Today, the agent is reaching out to the user because they need to schedule a consultation to update the user's resume and LinkedIn profile.
### Human: Agent: ['Dwight Wallace', "As an educator, I am a self-directed enthusiastic educator with a passionate commitment to student development and the learning experience. I am skilled in the design of rigorous, enriching, and innovative classroom activities that address the diverse interests and needs of students. I possess superior communication skills, presenting information in multiple ways emphasizing relevance of class materials to the practical world. I am an active team member who effectively collaborates with all levels of staff members and establishes quality relationships with all of m students and their families. My teaching practice springs from a critical perspective rooted in self-determination and shared responsibility of my students and myself. As a social justice educator, I am an ally of my students and challenger oppression. The structural theory of my teaching is rooted in the writings of bell hooks, Paulo Freire, Antonia Darder, James Banks, and Neil Postman; along with the music of freedom from jazz to reggae, from the blues to R&B, from rock and roll to rap. And, without a doubt, my thinking and actions are deeply affected by my own life complete with all the pain and joy that I have known. I grew up in Harlem, the urban ghetto of New York City. My experiences and challenges are much like those of the students in today’s inner city environs. Our goal is to transform and liberate through education and mutual understanding. ADMARCO's current focus is directed towards Internet Marketing & Advertising with an emphasis on bringing high quality video commercials to the Internet. ADMARCO was established in 1993 as a boutique advertising firm specializing in retail business advertising. Our services include advertising design and production for print, radio and television, direct mail, brochures, copy-writing, marketing and sales analysis. We pride ourselves in providing customers with high-quality products and personal service.", 'Social Science Teacher', 'Admarco', '[{"company":"Admarco","company_id":null,"location":null,"positions":[{"description":"","duration":"Sep 2001 - Present 20 years 11 months","duration_short":"20 years 11 months","end_date":"Present","start_date":"Sep 2001","subtitle":"Admarco","title":"Teacher"},{"description":"Business administration, Web design, webmaster, development and grant research and writing","duration":"1993 - Present 29 years","duration_short":"29 years","end_date":"Present","start_date":"1993","subtitle":"Admarco","title":"Owner"}],"url":""},{"company":"LA Schools","company_id":null,"location":"Los Angeles, CA","positions":[{"description":"Social Science Instructor Social Science Instructor","duration":"1999 - Present 23 years","duration_short":"23 years","end_date":"Present","start_date":"1999","subtitle":"LA Schools","title":"Teacher"}],"url":""},{"company":"Admarco: The Advertising & Marketing Co.","company_id":null,"location":"Greater Los Angeles Area, New York","positions":[{"description":"ADMARCO was established in 1993 as a boutique advertising firm specializing in retail business advertising. Our services include advertising design and production for print, radio and television, direct mail, brochures, copy-writing, marketing and sales analysis. We pride ourselves in providing customers with high-quality products and personal service. Our offices and partnering firms are conveniently located in New York City; Phoenix, Arizona; and Los Angeles, California. Providing great service is our ultimate goal. We will work with you every step of the way to make sure you receive the services you need. Our business is client-oriented, and we maintain strict confidentiality. Our slogan, \\"Strategy and Opportunity result in Success,\\" is rooted in a firm commitment to service and your success.","duration":"1993 - Present 29 years","duration_short":"29 years","end_date":"Present","start_date":"1993","subtitle":"Admarco: The Advertising & Marketing Co.","title":"Founder"}],"url":""},{"company":"Various Locations","company_id":null,"location":"Greater New York City Area & Los Angeles","positions":[{"description":"","duration":"2002 2017 15 years","duration_short":"15 years","end_date":"2017","start_date":"2002","subtitle":"Various Locations","title":"Social Science Teacher"}],"url":""},{"company":"Culver City High School","company_id":null,"location":"","positions":[{"description":"Instructor, Advanced Placement United States History Instructor, Advanced Placement United States History","duration":"Aug 2006 Jun 2007 11 months","duration_short":"11 months","end_date":"Jun 2007","start_date":"Aug 2006","subtitle":"Culver City High School","title":"Teacher"}],"url":""},{"company":"Los Angeles Unified School District","company_id":"los-angeles-unified-school-district","location":"","positions":[{"description":"Instructor, Advanced Placement United States History, United States History and Modern World History, Chairperson Social Studies Department Instructor, Advanced Placement United States History, United States History and Modern World History, Chairperson Social Studies Department","duration":"Aug 2000 Jul 2006 6 years","duration_short":"6 years","end_date":"Jul 2006","start_date":"Aug 2000","subtitle":"Los Angeles Unified School District","title":"Teacher"}],"url":"https://www.linkedin.com/company/los-angeles-unified-school-district"},{"company":"New York City College of Technology","company_id":null,"location":"","positions":[{"description":"Adjunct Lecturer, Media History and Advertising Account Management Adjunct Lecturer, Media History and Advertising Account Management","duration":"Sep 1999 May 2000 9 months","duration_short":"9 months","end_date":"May 2000","start_date":"Sep 1999","subtitle":"New York City College of Technology","title":"Adjunct Lecturer"}],"url":""},{"company":"New York University","company_id":"new-york-university","location":"","positions":[{"description":"Adjunct Lecturer, Advertising Account Management Adjunct Lecturer, Advertising Account Management","duration":"Sep 1994 May 1998 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 1998","start_date":"Sep 1994","subtitle":"New York University","title":"Adjunct Lecturer"}],"url":"https://www.linkedin.com/company/new-york-university"},{"company":"Fairway Markets","company_id":null,"location":"","positions":[{"description":"Plan and deploy advertising, marketing, and public relations strategies. Responsible for database management, qualitative and quantitative research. Manage placement of $1.5 million advertising budget. Production and distribution of brochures direct mail pieces, and print advertisements. Communication and coordination with local political, religious, educational, and service organizations Plan and deploy advertising, marketing, and public relations strategies. Responsible for database management, qualitative and quantitative research. Manage placement of $1.5 million advertising budget. Production and distribution of brochures direct mail pieces, and print advertisements. Communication and coordination with local political, religious, educational, and service organizations","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Fairway Markets","title":"MARKETING DIRECTOR"}],"url":""}]', '["Itzhak Beery “I recommend Dwight, He is innovative, passionate and professional! Itzhak Beery bleecker & Sullivan Adv. NYC”","Lady Mariéme Jamme “Dwight is creative....”"]'] User: ['Richard Fisher', 'I am an earnest professional, who strives to create distinctive marketing programs that make marketing and advertising worthwhile investments. Sometimes, my success comes from taking national marketing plans and extend them down to the local market level, to stimulate traffic and sales. Other times, I excel by identifying client pain points and develop actionable marketing plans that achieve a grander vision. Above all else, I work tirelessly to foster strong client relationships.Specialties: Integrated marketing, advertising, digital strategy, marketing strategy, digital marketing, email marketing, account management, website design, creative direction, media planning, social media marketing, brand campaigns, advertising campaigns, field marketing, traditional marketing, interactive marketing, integrated marketing programs, direct marketing, promotional campaigns, online advertising, retail, automotive, promotional event marketing and creative direction.', 'Marketer. Advertiser. Evangelizer.', 'Leo Burnett / Martin Retail Group', '[{"company":"Leo Burnett / Martin Retail Group","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Advertising Manager for 10 Buick, GMC and Cadillac North Central Region automotive dealer associations.","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"Leo Burnett / Martin Retail Group","title":"Account Supervisor"}],"url":""},{"company":"PMT Advertising | Dealer HD","company_id":"pmt-advertising-dealer-hd","location":"Frankfort, IL","positions":[{"description":"PMT Advertising was a full-service automotive advertising agency, specializing in integrated marketing that helped businesses with television, radio, web design, digital marketing, print, direct mail, outdoor and event marketing. PMT was the parent company of automotive digital powerhouse, Dealer HD and Fuse Digital Marketing.► Successfully on-boarded and managed day-to-day contact with an automotive client, including oversight of a website redesign, search engine marketing and digital online presence management.","duration":"2015 2015 less than a year","duration_short":"less than a year","end_date":"2015","start_date":"2015","subtitle":"PMT Advertising | Dealer HD","title":"Advertising Sales"}],"url":"https://www.linkedin.com/company/pmt-advertising-dealer-hd"},{"company":"Taproot Foundation","company_id":"taprootfoundation","location":"Chicago, IL","positions":[{"description":"Taproot is a nonprofit organization that makes business talent available to organizations working to improve society, through digital marketing initiatives, among other professional services. Recruited to direct an advanced web site project.► Conducted a site visit. Met Executive Director. Ran a needs assessment. Awarded service grant to the organization. Assembled a team of professional volunteers and led a web site redesign project.► Hired, directed and mobilized volunteer professionals, including project managers, marketing managers, copy editors, graphics designers, and web developers to build an advanced website.► Supervised scope of work, including content audit, discovery requirements, site architecture, visual design, web style guide, launch, and maintenance plan.► Delivered advanced website design, assets, style guide and maintenance training. Launched new website within prescribed timelines.","duration":"2012 2015 3 years","duration_short":"3 years","end_date":"2015","start_date":"2012","subtitle":"Taproot Foundation","title":"Account Director"}],"url":"https://www.linkedin.com/company/taprootfoundation"},{"company":"Plainfield Soccer Association","company_id":"plainfield-soccer-association","location":"Plainfield, IL","positions":[{"description":"Recruited to create, manage and implement marketing strategies and social media campaigns for a non-profit sports organization\'s recreation and club soccer programs.► Created various social media initiatives, including player recruitment, brand engagement, and promotions. These efforts led to a formation of 5 more club teams and 70% more Facebook likes.► Directed and managed website redesign. Scope of work included discovery, competitive analysis, copywriting, image and graphic selection, search engine optimization and ongoing maintenance. Post launch metrics showed a page view increase of 17%, time spent on site increase of 30%, added 9 pages to Google\'s searchable index and lowered bounce rates by 9%.","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"Plainfield Soccer Association","title":"Director of Advertising & Social Media"}],"url":"https://www.linkedin.com/company/plainfield-soccer-association"},{"company":"ADP Dealer Services","company_id":"cdknorthamerica","location":"Hoffman Estates, IL","positions":[{"description":"Led the Customer Touch - Managed Campaigns advertising department, whose products communicate with the end consumer on behalf of automotive dealers, using a variety of communication channels including automated voice, live voice, text, email, direct mail, surveys, phone and email lead tracking.► Directed and mentored a team of twelve email marketing consultants and more than 250 clients throughout the U.S. and Canada.► Partnered with email service provider to execute and distribute in excess of 300 monthly email marketing (HTML/plain text) campaigns.► Coached direct reports toward promotions through quarterly one-on-one meetings, designed to review current performance standards, areas of interest within the organization, needs assessment and action plan. Successfully promoted two associates.► Over achieved, by 37%, annual direct mail financial target.► Employed A/B variant testing, to optimize email marketing creative executions.","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"ADP Dealer Services","title":"Manager - Client Services, Marketing"}],"url":"https://www.linkedin.com/company/cdknorthamerica"},{"company":"Campbell-Ewald","company_id":"campbell-ewald","location":"Naperville, IL","positions":[{"description":"Recruited to raise agency profile and standing with Chevrolet\'s local marketing groups. A key driver of client/account stabilization. Injected integrated marketing programs to amplify retail messaging beyond existing television, radio and newspaper campaigns. ► Consistently recognized by clients in annual performance surveys. ► Assembled and communicated with a strong, diverse coalition of partner agencies, to ensure consistent, integrated marketing messages across tv, radio, newspaper and digital media channels. ► Collaborated, conferred and presented advertising concepts to client stakeholders at all levels within a heavily matrixed organizational structure. ► Managed strategic and tactical deliverables, including marketing strategy, media plans, media buys, creative direction, product advantages, incentive offers and ongoing maintenance.► Created and distributed communications materials, disseminating marketing plans and timelines to key stakeholders, including dealer body, internal and external partners.","duration":"2002 2009 7 years","duration_short":"7 years","end_date":"2009","start_date":"2002","subtitle":"Campbell-Ewald","title":"VP, Account Supervisor"}],"url":"https://www.linkedin.com/company/campbell-ewald"},{"company":"Zimmerman Advertising","company_id":"zimmerman-advertising","location":"Oak Brook, IL","positions":[{"description":"Primary liaison with Nissan\'s regional marketing department, relative to day-to-day marketing and advertising activities. Dispensed agency advice and business points-of-view in support of organizational goals and objectives.► Collaborated with stakeholders (corporate and field clients, internal and external media partners, research counterparts, dealer body), to create and execute distinctive marketing programs in support of short-term sales and longer term market share goals. ► Co-authored and co-presented annual marketing plans. Used historical sales, market share, positioning, competitive benchmarking, external and internal research data, product launch and lifecycle, SWOT analysis, media recommendations and local market characteristics to create Powerpoint slides for presentation to senior Nissan management and dealer body.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Zimmerman Advertising","title":"Advertising Manager"}],"url":"https://www.linkedin.com/company/zimmerman-advertising"},{"company":"Saatchi & Saatchi Advertising","company_id":"saatchi-&-saatchi","location":"Los Angeles, Ft. Lauderdale, Chicago, Denver","positions":[{"description":"Successful history of promotion and career advancement, requiring relocation to offices throughout the United States, earning increasing responsibility.► Directed and managed competitive and influential metropolitan markets within three Toyota regions by planning marketing/advertising strategies, monthly sell-in presentations and day-to-day contact with corporate and dealer body clientele. ► Authored and delivered in-market presentations to an audience of dealer association steering committee members and Toyota executives. Upon sell-in, advanced national marketing initiatives to the metro market level, using local market media assets to ignite seasonal sales event messaging. ► Partnered with local market media partners to match media assets with distinctive marketing programs, driving incremental foot traffic to dealerships to exceed sales goals. ► Presided over client cooperative (Co-op) media and production budgets.► Analyzed and presented agency points-of-view on hundreds of proposals from media partners.","duration":"1991 2001 10 years","duration_short":"10 years","end_date":"2001","start_date":"1991","subtitle":"Saatchi & Saatchi Advertising","title":"Advertising Manager"}],"url":"https://www.linkedin.com/company/saatchi-&-saatchi"}]', '["“I have worked with Rich for several years. He is a collaborator, professional and extremely knowledgeable about marketing and the automotive industry. His experience and insights about his industry, media and research into the markets in which he works make him a tremendous asset for his clients and partners. He is trustworthy and responsive.”","“I have worked with Rich for close to four years at Martin Retail Group. Rich is a Senior Account Supervisor for the Buick/GMC account, and as a media buyer in his region, I have benefited greatly from his creative problem-solving and expert client knowledge. Rich is sharp, talented, experienced and results-driven. He keeps a keen eye on the bottom line and is well-respected by his clients and co-workers. MRG is very fortunate to have Rich at the helm in the North Central Region.”"]']### Assistant: The agent's job is to create distinctive marketing programs, while the user is reaching out to the agent because they need assistance in developing actionable marketing plans for their automotive business.
### Human: Agent: ['Vijay Kannappan, Ph.D, ERT.', '• Board Certified Toxicologist (European Registered -ERT) with over 15 years of experience in conducting toxicological risk assessment for both human and environmental health.• Demonstrated experience in Medical Device, Cosmetics & Consumer Goods Industry.• Specialized in Combination Products safety assessment such as Drug-Medical Device; OTC-Cosmetics; Personal Care-Hygiene.• Subject matter expert in Product Safety (Pre & Post Market), Product Quality, &Product Stewardship.• Technically sound in Non-Clinical Safety Testing, Biocompatibility, Invitro & Insilco Tox. • Experienced in managing Global and Domestic Regulatory compliance obligations. • Conversant in QA/QC Procedures viz. GCPs, GLPs, cGMPs, ISO, & OECD.• Business Liaison skills, by effectively managing safety related issues with stakeholders such as customers, consumers, legal counsel, and regulatory agencies.• Authored 100+ publications (peer-reviewed and non-refereed) with a track record of 1500+ citations in the field of Human and Environmental Health Sciences.• Team Player & Strategic Thinker to improve, streamline and reinvent work processes.• Mentor & Manage junior staff in key areas of Toxicology & Risk Assessment. • Reorganized Toxicology Subject Matter Expert involved in various Ad-Hoc Panel’s, Scientific Committees and Industry Taskforce Groups.', 'Sr. Manager, Global Toxicology & Biocompatibilty @ Cook Medical', 'Cook Medical', '[{"company":"Cook Medical","company_id":"cookmedical","industry":"Medical Equipment Manufacturing","location":"West Lafayette, Indiana, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Cook Medical","title":"Sr. Manager, Global Toxicology & Biocompatibility"}],"url":"https://www.linkedin.com/company/cookmedical"},{"company":"Indivirtus Healthcare Services Pvt. Ltd.","company_id":"indivirtus-healthcare-services-pvt-ltd","location":"","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Indivirtus Healthcare Services Pvt. Ltd.","title":"Principal Consultant, Occupational Toxicology & Product Quality"}],"url":"https://www.linkedin.com/company/indivirtus-healthcare-services-pvt-ltd"},{"company":"Georgia-Pacific LLC.","company_id":"georgia-pacific-llc","location":"Neenah, Wisconsin, United States","positions":[{"description":"","duration":"May 2016 Oct 2020 4 years 6 months","duration_short":"4 years 6 months","end_date":"Oct 2020","start_date":"May 2016","subtitle":"Georgia-Pacific LLC.","title":"Manager, Regulatory Toxicology & Stewardship"}],"url":"https://www.linkedin.com/company/georgia-pacific-llc"},{"company":"Mary Kay Inc.","company_id":"marykayglobal","location":"Dallas, Texas, United States","positions":[{"description":"","duration":"Sep 2013 May 2016 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2016","start_date":"Sep 2013","subtitle":"Mary Kay Inc.","title":"Sr. Product Safety Toxicologist"}],"url":"https://www.linkedin.com/company/marykayglobal"},{"company":"State of Michigan/Ottawa County Health Department/ Wayne State University","company_id":"migovernment","location":"Lansing, Michigan, United States","positions":[{"description":"","duration":"Apr 2009 Sep 2013 4 years 6 months","duration_short":"4 years 6 months","end_date":"Sep 2013","start_date":"Apr 2009","subtitle":"State of Michigan/Ottawa County Health Department/ Wayne State University","title":"Environmental Health Toxicologist"}],"url":"https://www.linkedin.com/company/migovernment"},{"company":"University of Hawaii at Manoa.","company_id":"uhmanoa","location":"Honolulu, Hawaii, United States","positions":[{"description":"","duration":"Feb 2006 Mar 2009 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2009","start_date":"Feb 2006","subtitle":"University of Hawaii at Manoa.","title":"Postdoctoral Research Associate-Environmental Toxicologist"}],"url":"https://www.linkedin.com/company/uhmanoa"},{"company":"National Institute of Ocean Technology","company_id":"national-institute-of-ocean-technology","location":"Chennai, Tamil Nadu, India","positions":[{"description":"","duration":"Oct 2003 Feb 2006 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2006","start_date":"Oct 2003","subtitle":"National Institute of Ocean Technology","title":"Project Scientist -Environmental Toxicologist"}],"url":"https://www.linkedin.com/company/national-institute-of-ocean-technology"}]', '["Shannon Briggs “Vijay is a versatile toxicologist that has applied his skills to several fields including water quality monitoring, forecast models for beach water quality, molecular source tracking, identifying and confirming sources of contamination, toxicological reviews for contaminated sites and clean up criteria, vapor intrusion, modeling for air quality, and technical support. He can teach himself any new lab method or analytical model while still being able to serve as an excellent member of any team project. Vijay makes light work from heavy tasks!”","R. Hunter Oates Jr. “Vijay was and remains a dedicated worker, an excellent colleague and a fastidious researcher.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to conduct toxicological risk assessments for both human and environmental health, and today, the agent is reaching out to the user because they need assistance in training and instruction related to product safety and quality in the healthcare industry.
### Human: Agent: ['Fiona Fang', "Somm Says is a B2B2C marketing intelligence platform connecting wine professionals and brands to consumers while capturing accurate tasting data for meaningful analytics. I currently lead strategic partnerships at Somm Says, with prior experience in management consulting and startups in Hong Kong before obtaining my Wine MBA at Sonoma State University's Wine Business Institute where I was recipient of Vintage Wine Estates' Women in Wine Scholarship 2020 and Research Assistant. I am still highly engaged in multiple wine business research projects, with articles published on Wine Industry Advisor and academic publications, and am multilingual in English, German, Cantonese and Mandarin.", 'Strategic Partnerships @ Somm Says | Wine Data & Marketing Researcher | Wine MBA', 'Somm Says', '[{"company":"Somm Says","company_id":"somm-says","industry":"Wine and Spirits","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Somm Says","title":"Senior Lead, Strategic Partnerships"},{"description":"","duration":"Nov 2020 May 2021 7 months","duration_short":"7 months","end_date":"May 2021","start_date":"Nov 2020","subtitle":"Somm Says","title":"Strategy Lead"}],"url":"https://www.linkedin.com/company/somm-says"},{"company":"Sonoma State University Wine Business Institute","company_id":"winebizssu","location":null,"positions":[{"description":"Assist in development of a brand evolution business case for a top winery, responsible for identifying business case, conducting primary and secondary research, data collection and analysis, and write up of final case study.","duration":"Aug 2020 May 2021 10 months","duration_short":"10 months","end_date":"May 2021","start_date":"Aug 2020","subtitle":"Sonoma State University Wine Business Institute","title":"Research Assistant, Wine Marketing"},{"description":"Assist wine business faculty with grading, research, and other teaching related activities.","duration":"Jan 2020 Jan 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2021","start_date":"Jan 2020","subtitle":"Sonoma State University Wine Business Institute","title":"Graduate Assistant, Wine Business"}],"url":"https://www.linkedin.com/company/winebizssu"},{"company":"Shin Management Services (HK) Limited","company_id":"shin-management-services-limited","location":"","positions":[{"description":"Strategy advisory and operational support for SMEs, including hiring for tech startups, project management for a new language learning app development, marketing strategy for a luxury retail business, and starting up of a health and consumer products business. Strategy advisory and operational support for SMEs, including hiring for tech startups, project management for a new language learning app development, marketing strategy for a luxury retail business, and starting up of a health and consumer products business.","duration":"Aug 2017 Jun 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2019","start_date":"Aug 2017","subtitle":"Shin Management Services (HK) Limited","title":"Project Consultant"}],"url":"https://www.linkedin.com/company/shin-management-services-limited"},{"company":"Gao Feng Advisory Company","company_id":"gao-feng-advisory-company","location":"Hong Kong","positions":[{"description":"Founded by senior leaders from Booz and Company, Gao Feng is a global strategy consulting firm rooted in Greater China. As a Consultant, my key responsibilities included designing and conducting research and analyses; strategy formulation and change management; identifying business issues, formulating hypotheses, Integration management.Achievements:- Initial organizational development project led to recurring business- Supported thought leadership publication through research, writing, editing - Led team building initiatives across regional offices for 30+ employees","duration":"Jun 2014 Aug 2017 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2017","start_date":"Jun 2014","subtitle":"Gao Feng Advisory Company","title":"Strategy Consultant"}],"url":"https://www.linkedin.com/company/gao-feng-advisory-company"},{"company":"Standard Chartered Bank","company_id":"standardchartered","location":"Hong Kong","positions":[{"description":"HR analytics and operations HR analytics and operations","duration":"Jun 2013 May 2014 1 year","duration_short":"1 year","end_date":"May 2014","start_date":"Jun 2013","subtitle":"Standard Chartered Bank","title":"Human Resources Associate"}],"url":"https://www.linkedin.com/company/standardchartered"},{"company":"Growing Edge Limited","company_id":"growing-edge-limited","location":"Hong Kong","positions":[{"description":"Research and operational support for executive coaching and talent development programs Research and operational support for executive coaching and talent development programs","duration":"Jun 2012 May 2013 1 year","duration_short":"1 year","end_date":"May 2013","start_date":"Jun 2012","subtitle":"Growing Edge Limited","title":"Learning and Development Associate"}],"url":"https://www.linkedin.com/company/growing-edge-limited"},{"company":"Barclays Investment Bank","company_id":"barclays-corporate-and-investment-bank","location":"","positions":[{"description":"Specialized in Compensation & Benefits Specialized in Compensation & Benefits","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"Barclays Investment Bank","title":"Summer Intern"}],"url":"https://www.linkedin.com/company/barclays-corporate-and-investment-bank"},{"company":"Credit Suisse","company_id":"credit-suisse","location":"Hong Kong","positions":[{"description":"Gen Y Retention research initiative: Research and analyses based on primary and secondary methods to formulate applicable recommendations for retaining millennial employees. Gen Y Retention research initiative: Research and analyses based on primary and secondary methods to formulate applicable recommendations for retaining millennial employees.","duration":"May 2011 Jun 2011 2 months","duration_short":"2 months","end_date":"Jun 2011","start_date":"May 2011","subtitle":"Credit Suisse","title":"Summer Analyst"}],"url":"https://www.linkedin.com/company/credit-suisse"}]', '["Alexander L. “I\'ve worked with Fiona in Gao Feng for over a year. She has been a pleasure to work with, bringing different perspectives and ideas to our projects. Her resourcefulness, people skills, ability to maintain calm and objective under pressure have consistently contributed greatly to our team. I am confident Fiona would be an asset in a dynamic, high performance team.”","Michelangelo G. “I have contracted Fiona on multiple projects at my group of companies after a very successful project with her as strategy consultant to help expand the operations of my edutech app. Her range of consulting experiences shows in her performance. Fiona is a highly adaptive, intellectually curious thinker who brings plenty relevant knowledge, useful research and ideas. In particular, she is uniquely driven by her principles and dedicated to her ambitions. She is a remarkable people connector and stakeholder manager who easily earns others’ trust and builds meaningful relationships with clients. Without a doubt, I confidently recommend Fiona. Her quick learning abilities, character strengths and integrity will make her a valuable part of your team.”"]'] User: ['Samantha J.', 'Seasoned Bar Manager offering 8+ years experience in areas of restaurant operations. Effective and knowledgeable in team building, training and recruiting. Passionate about restaurant management with the drive, work ethic and background that brings something different yet effective to the industry. Eager to contribute to the team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of customer relations and staff development. Motivated to learn, grow and excel in the restaurant industry.', 'Communications Specialist', 'Relationship Cocktails®', '[{"company":"Relationship Cocktails®","company_id":"relationship-cocktails-llc","industry":"Entertainment","location":"United States","positions":[{"description":"","duration":"Jan 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Jan 2018","subtitle":"Relationship Cocktails®","title":"Website Owner"}],"url":"https://www.linkedin.com/company/relationship-cocktails-llc"},{"company":"The Inevitable You®","company_id":null,"location":"Castle Rock, CO","positions":[{"description":"Collaborated with board members and senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs.Designed print collateral materials and coordinated branding across multiple communications channels.Cultivated productive relationships with major businesses, securing profitable partnerships Collaborated with board members and senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs.Designed print collateral materials and coordinated branding across multiple communications channels.Cultivated productive relationships with major businesses, securing profitable partnerships","duration":"Jun 2017 Sep 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2018","start_date":"Jun 2017","subtitle":"The Inevitable You®","title":"Communication Professional"}],"url":""},{"company":"https://www.halfpennybrewing.com/","company_id":null,"location":"Centennial, CO","positions":[{"description":"Hired, trained and coached 10+ staff members on customer service skills, food and beverage knowledge and health and safety standards in preparation for the February 2016 Grand Opening.Created, wrote and implemented Employee Handbook.Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98% accuracy.Developed unique events and special promotions, including Craft Beer Pairings and Yoga On Tap. Hired, trained and coached 10+ staff members on customer service skills, food and beverage knowledge and health and safety standards in preparation for the February 2016 Grand Opening.Created, wrote and implemented Employee Handbook.Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98% accuracy.Developed unique events and special promotions, including Craft Beer Pairings and Yoga On Tap.","duration":"Feb 2016 Mar 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2017","start_date":"Feb 2016","subtitle":"https://www.halfpennybrewing.com/","title":"Taproom Manager"}],"url":""},{"company":"The Ivy At The Glen","company_id":null,"location":"Centennial","positions":[{"description":"Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.Continuously evaluated business operations to effectively align work flows for optimal area coverage and customer satisfaction.Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance. Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.Continuously evaluated business operations to effectively align work flows for optimal area coverage and customer satisfaction.Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.","duration":"Jan 2014 Jan 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2016","start_date":"Jan 2014","subtitle":"The Ivy At The Glen","title":"Restaurant Manager"}],"url":""},{"company":"Time Warner Cable","company_id":"time-warner-cable","location":"Greenwood Village, CO","positions":[{"description":"Diagnosed network problems involving combination of hardware, software, power and communications issues.Set up hardware and software in optimal configurations to meet network performance requirements.Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.Monitored network hardware operations to evaluate proper configuration. Diagnosed network problems involving combination of hardware, software, power and communications issues.Set up hardware and software in optimal configurations to meet network performance requirements.Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.Monitored network hardware operations to evaluate proper configuration.","duration":"Jan 1998 Mar 2007 9 years 3 months","duration_short":"9 years 3 months","end_date":"Mar 2007","start_date":"Jan 1998","subtitle":"Time Warner Cable","title":"Provisioning Network Analyst"}],"url":"https://www.linkedin.com/company/time-warner-cable"}]', '["Alon Eliav “Samantha is motivated, forward-thinking and intelligent individual who has an expert eye to hire the right personal for your business success. She has hands on approach to career coaching. Always willing to share her knowledge. Her exceptional flow, skills, ingenuity and comprehension of change makes her a great addition. She lives by example and many employees find her enthusiasm inspiring. ”","Coach Ron Nash “I had the pleasure of having Samantha in my online course, Jumpstart Your Career with LinkedIn via ed2go. As a result of our interactions, I could tell that she is a person who exhibits proactive thinking and would be a great addition to an organization looking for an independent thinker. Most important, Samantha has a very positive approach and outlook. ”"]']### Assistant: The agent's job is to lead strategic partnerships at Somm Says, and today the user is reaching out to the agent because they need assistance in creating unique beverage pairings for their restaurant menu at The Ivy At The Glen.
### Human: Agent: ['John Thomas Rybak', 'Served as Environmental Risk Manager for four different Lending Institutions since 1991.Specialties: Due Diligence Services; Policy Writing; Sustainable Development Resourcing;Stormwater & Erosion Control Management', 'Environmental Risk Manager at Truist', 'Truist', '[{"company":"Truist","company_id":"truistfinancialcorporation","industry":"Financial Services","location":"United States","positions":[{"description":"","duration":"Dec 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Truist","title":"Environmental Risk Manager"}],"url":"https://www.linkedin.com/company/truistfinancialcorporation"},{"company":"BB&T","company_id":"bb&t","location":"","positions":[{"description":"Started with BB&T in June 2002, and developed the Environmental Risk Management Department. Started with BB&T in June 2002, and developed the Environmental Risk Management Department.","duration":"Jun 2002 Dec 2019 17 years 7 months","duration_short":"17 years 7 months","end_date":"Dec 2019","start_date":"Jun 2002","subtitle":"BB&T","title":"Environmental Risk Manager"}],"url":"https://www.linkedin.com/company/bb&t"},{"company":"Wachovia","company_id":"wellsfargo","location":"","positions":[{"description":"","duration":"Sep 2000 Jun 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2002","start_date":"Sep 2000","subtitle":"Wachovia","title":"Environmental Risk Manager"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"National Assessment Corp","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"National Assessment Corp","title":"Nat\'l Account Mgr"}],"url":""},{"company":"First Union Corporation","company_id":null,"location":"","positions":[{"description":"Reviewed traditional due diligence products for Commercial Real Estate Transactions Reviewed traditional due diligence products for Commercial Real Estate Transactions","duration":"Aug 1995 Aug 2000 5 years 1 month","duration_short":"5 years 1 month","end_date":"Aug 2000","start_date":"Aug 1995","subtitle":"First Union Corporation","title":"AVP - Environmental Risk Manager"}],"url":""},{"company":"Niagara Asset Corporation","company_id":null,"location":"Buffalo/Niagara, New York Area","positions":[{"description":"Ran Due Diligence Group for FDIC Service Center, reviewed Phase I/II reports, managed remediation projects, wrote policy, and conducted training. Ran Due Diligence Group for FDIC Service Center, reviewed Phase I/II reports, managed remediation projects, wrote policy, and conducted training.","duration":"1991 1995 4 years","duration_short":"4 years","end_date":"1995","start_date":"1991","subtitle":"Niagara Asset Corporation","title":"Environmental Risk Officer"}],"url":""}]', '["Zachary Parker, PMP “John’s commitment to relationship building has enabled him to create what is in my experience the most effective environmental risk management process in the commercial sector. Establishing long term partnerships with consultants in which both parties form a cohesive team creates clear, efficient communication and in turn enables us to provide high-quality risk management consulting in the short periods of time required in today\'s market.”","Derek Ezovski “John and I have been working together for several years and he has always been a solid business partner who has shown great support for his company, vendors and colleagues. He represents his company with great integrity and is willing to stand up for the right thing. His industry experience and knowledge is tremendous and he treats both his employees and his business partners with the utmost respect and dignity. John\'s extensive involvement with the Environmental Bankers Association is a testament to his commitment to the industry. In addition, John is a great guy to work with.”"]'] User: ['David Smith', 'David Smith is a sustainability professional with a mission to leverage the power of business to help our communities and planet. He has researched, created and implemented profit-driven solutions to environmental and social issues in numerous areas. David is customer-centric, ambitious and creative, with leadership experience in several organizations and a proven ability to deliver measurable results.', 'Helping Organizations Achieve a Competitive Advantage through Sustainability', 'Schneider Electric Energy & Sustainability Services', '[{"company":"Schneider Electric Energy & Sustainability Services","company_id":"schneider-electric-energy-sustainability","industry":"Environmental Services","location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Schneider Electric Energy & Sustainability Services","title":"Client Development Manager Cleantech & Renewables"}],"url":"https://www.linkedin.com/company/schneider-electric-energy-sustainability"},{"company":"Energy Acuity","company_id":"energy-acuity","location":"Greater Denver Area","positions":[{"description":"- Created and cultivated partnerships with organizations throughout the renewable energy value chain by diagnosing and solving key strategic and tactical challenges","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Energy Acuity","title":"Business Development"}],"url":"https://www.linkedin.com/company/energy-acuity"},{"company":"National Renewable Energy Laboratory","company_id":"national-renewable-energy-laboratory","location":"Golden, Colorado","positions":[{"description":"- Analyzed market adoption of new sustainability certification standard for solar photovoltaic modules (NSF 457) in the federal and corporate sectors, producing an internal report for the Department of Energy","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"National Renewable Energy Laboratory","title":"Sustainable Solar PV Intern"}],"url":"https://www.linkedin.com/company/national-renewable-energy-laboratory"},{"company":"AES Distributed Energy","company_id":"aes-clean-energy","location":"Boulder, CO","positions":[{"description":"- Catalyzed development and acquisition of multi-megawatt solar photovoltaic projects, including preparation of land use permit applications for 30+ MW of community solar in Illinois","duration":"May 2018 Oct 2018 6 months","duration_short":"6 months","end_date":"Oct 2018","start_date":"May 2018","subtitle":"AES Distributed Energy","title":"Business Development Intern"}],"url":"https://www.linkedin.com/company/aes-clean-energy"},{"company":"Natural Capitalism Solutions","company_id":"natural-capitalism-solutions","location":"Greater Denver Area","positions":[{"description":"- Researched, developed and promoted economically viable sustainability strategies for governments and businesses, including consultation for the City of Fort Collins to promote battery storage adoption","duration":"Jan 2018 May 2018 5 months","duration_short":"5 months","end_date":"May 2018","start_date":"Jan 2018","subtitle":"Natural Capitalism Solutions","title":"Sustainability Implementation Intern"}],"url":"https://www.linkedin.com/company/natural-capitalism-solutions"},{"company":"Icon Solar","company_id":"icon-solar","location":null,"positions":[{"description":"- Led sales function to enhance team performance, exceed enterprise revenue targets, and explore new markets- Drove performance of 4 sales consultants to exceed revenue goals through individual coaching, education, and development of new tools and strategies, achieving 10% increase in team sales volume- Represented sales function and voice of customer to influence important enterprise-level decisions in rapidly evolving competitive and regulatory environment- Stimulated demand for solar and advocated for pro-solar public policy throughout the Midwest by engaging the public and communicating economic and environmental advantages of solar energy","duration":"Jan 2016 Apr 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2017","start_date":"Jan 2016","subtitle":"Icon Solar","title":"Solar Sales Manager"},{"description":"- Acquired commercial and residential accounts, setting company record for gross sales andconversion ratio during 2015 by generating over $1.8 million in revenue","duration":"Sep 2014 Jan 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2016","start_date":"Sep 2014","subtitle":"Icon Solar","title":"Solar Sales Consultant"}],"url":"https://www.linkedin.com/company/icon-solar"},{"company":"Amazon","company_id":"amazon","location":"Winchester, KY","positions":[{"description":"- Inspire, lead, and develop team of 25+ associates to solve complex customer issues, achieving customer satisfaction and labor efficiency metrics in top 25% of peers- Execute operational launch of new operating unit, Amazon May Day, supporting headcount increase of 400% through recruiting,hiring, and training 600 + new employees- Resolve escalated customer issues using holistic business thinking, creativity, andpassion for customer satisfaction- Analyze and enhance business processes to profitably improve customer experience,including sustainability projects published on amazon.com/environment","duration":"Jul 2013 Jul 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2014","start_date":"Jul 2013","subtitle":"Amazon","title":"Customer Service Manager"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"HookLogic, Inc.","company_id":"hooklogic-inc-","location":"Ann Arbor, MI","positions":[{"description":"- Led on‑boarding operations team for new digital marketing product line, activatingbilling for over 100 accounts and increasing recurring annual revenue by over $390,000- Designed customer‑centric on‑boarding process for new digital marketing product linemaximizing efficiency and increasing on‑boarding capacity by 125%- Devised personalized business solutions for over 200 clients enabling achievement ofperformance goals using data analysis, product knowledge, and communication skills","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"HookLogic, Inc.","title":"Automotive Operations & Client Services Specialist"}],"url":"https://www.linkedin.com/company/hooklogic-inc-"},{"company":"John D. Smith Co., LPA","company_id":"john-d.-smith-co.-lpa","location":"","positions":[{"description":"- Initiated and executed sustainability initiative that certified firm as American BarAssociation Climate Challenge Partner, differentiated firm from competitors, andreduced waste by 512 gallons/month- Performed various legal activities, including gathering physical evidence, analyzingvideo evidence, conducting legal research, and summarizing judicial rulings, resultingin improved analytical and critical thinking skills","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"John D. Smith Co., LPA","title":"Law Clerk Intern"}],"url":"https://www.linkedin.com/company/john-d.-smith-co.-lpa"}]', '["“It was a pleasure working with David during his time at AES DE as an intern on our Business Development team! He helped a lot with market research and solar project development including assisting with permit applications and task management related to a portfolio of community solar projects we developed in the midwest.”","“David worked for me at the National Renewable Energy Laboratory for 6 months in 2018-19. He was extremely well qualified for the position and needs of the project which involved sustainability policy and program analysis, networking and communication. We assessed the potential market uptake of a new sustainability leadership standard for PV modules (See SEIA\'s LinkedIn blog: https://lnkd.in/dtFr3gk). I relied on David to communicate for our team, independently analyze collected information and create professional summaries of our findings, all of which he completed with high quality and on time. ”"]']### Assistant: The agent's job is to provide environmental risk management consulting services. Today, the agent is reaching out to the user because they need assistance in implementing profit-driven sustainability solutions for their organization.
### Human: Agent: ['Vinod Kumar P.', 'Senior IT Profession with over 11+ years of experience with 4+ years of experience in ServiceNow (CSM, ITSM, Asset Management, Service Catalog, CMDB) as a Senior Developer and also experience in Data Warehousing and ETL technologies as a Developer, Subject matter expert and as a Technical Lead.', 'Senior ServiceNow Developer at U.S. Bank', 'U.S. Bank', '[{"company":"U.S. Bank","company_id":"us-bank","industry":"Banking","location":"Minneapolis, Minnesota, United States","positions":[{"description":"","duration":"Jun 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jun 2020","subtitle":"U.S. Bank","title":"Senior ServiceNow Developer"}],"url":"https://www.linkedin.com/company/us-bank"},{"company":"Atos Syntel","company_id":"atos-syntel","location":"Greater Memphis Area","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Atos Syntel","title":"ServiceNow Consultant"}],"url":"https://www.linkedin.com/company/atos-syntel"},{"company":"NTT DATA","company_id":"nttdata","location":"Jacksonville, Florida Area","positions":[{"description":"","duration":"Sep 2014 Jul 2019 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jul 2019","start_date":"Sep 2014","subtitle":"NTT DATA","title":"Senior Software Specialist"}],"url":"https://www.linkedin.com/company/nttdata"},{"company":"Computer Sciences Corporation (CSC)","company_id":"computer-sciences-corporation-csc","location":null,"positions":[{"description":"","duration":"Apr 2012 Sep 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2014","start_date":"Apr 2012","subtitle":"Computer Sciences Corporation (CSC)","title":"Senior Software Engineer"},{"description":"","duration":"Jul 2008 Apr 2012 3 years 10 months","duration_short":"3 years 10 months","end_date":"Apr 2012","start_date":"Jul 2008","subtitle":"Computer Sciences Corporation (CSC)","title":"System Analyst"}],"url":"https://www.linkedin.com/company/computer-sciences-corporation-csc"}]', '["Sreedhar Nunna “Vinod is a multi-talented resource who worked on multiple technologies on my projects. He worked in my team for around 4-5 years, around the middle of 2014 till the end of 2018. Vinod made excellent relations with his peers, seniors, business teams, and management. He is one of those easy to work resources and ready to spend extra effort as needed. He is on-call to some of the critical applications, and he did a great job in managing these active applications on the weekends and nights. He also learned new technologies on the job to do some additional development. I rank him highly, and any manager will be glad to have him part of the team.”","Pooja Agrawal “Vinod is a highly knowledgeable professional, who brings all of his skills and expertise in ServiceNow Platform. I have contacted Vinod for an opportunity and I am impressed with his technical and communication skills. His ability to connect with people is amazing and he will be an asset to any organization.”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide technical consultation and support, and today, the agent is reaching out to the user to discuss a potential collaboration on an IT strategy project.
### Human: Agent: ['Cheryl Pierce', "Specializing in a combination of Social Media Management, Website Optimization, Article and Press Release Marketing, Back Link Building and New Customer Development.Working primarily with event rental, entertainment manufacturing, aviation, healthy & beauty and religious organizations.Question: Is the world seeing what you have to offer? A beautiful website is wonderful, but it's nothing if no one sees it!Specialties: SEO, Social Media Marketing Specialist....use social media to increase your sales 25% and more while decreasing your advertising costs.", 'SEO Expert, Article Marketer and Social Media Manager', 'CrackerJack Consulting', '[{"company":"CrackerJack Consulting","company_id":"social-media-for-business-a-division-of-crackerjack-consulting-","industry":"Marketing Services","location":"","positions":[{"description":"Let the internet do you selling for you...24 hours per day! Let the internet do you selling for you...24 hours per day!","duration":"Jan 2009 - Present 12 years 9 months","duration_short":"12 years 9 months","end_date":"Present","start_date":"Jan 2009","subtitle":"CrackerJack Consulting","title":"Owner"}],"url":"https://www.linkedin.com/company/social-media-for-business-a-division-of-crackerjack-consulting-"},{"company":"The Rodeo Bull Company","company_id":"galaxy-america","location":"","positions":[{"description":"Plan and initiate month to month internet marketing including articles and press releases. Work to develop new markets. Plan and initiate month to month internet marketing including articles and press releases. Work to develop new markets.","duration":"Jan 2008 - Present 13 years 9 months","duration_short":"13 years 9 months","end_date":"Present","start_date":"Jan 2008","subtitle":"The Rodeo Bull Company","title":"Marketing Consultant"}],"url":"https://www.linkedin.com/company/galaxy-america"},{"company":"Cheryl Pierce Social Media","company_id":null,"location":"","positions":[{"description":"Cheryl Pierce Social Media offers internet marketing assistance to companies wanting to improve their internet presence. Seo, Article Marketing, Backlink Building, Video marketing, Press Release & Social Media (including Google Local) management are just a few of the options available to increase business through the internet. Cheryl Pierce Social Media offers internet marketing assistance to companies wanting to improve their internet presence. Seo, Article Marketing, Backlink Building, Video marketing, Press Release & Social Media (including Google Local) management are just a few of the options available to increase business through the internet.","duration":"Jan 2005 - Present 16 years 9 months","duration_short":"16 years 9 months","end_date":"Present","start_date":"Jan 2005","subtitle":"Cheryl Pierce Social Media","title":"Owner"}],"url":""},{"company":"PartyZone Entertainment","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1999 Sep 2011 12 years 9 months","duration_short":"12 years 9 months","end_date":"Sep 2011","start_date":"Jan 1999","subtitle":"PartyZone Entertainment","title":"President"}],"url":""},{"company":"ATA Airlines","company_id":"ata-airlines","location":"","positions":[{"description":"","duration":"Nov 1997 Jan 2002 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jan 2002","start_date":"Nov 1997","subtitle":"ATA Airlines","title":"Flight Attendant"}],"url":"https://www.linkedin.com/company/ata-airlines"}]', '["Guy Hatcher “Cheryl was recommended to us by another company who experienced great results by utilizing her expertise in the world of social media and SEO services. Within just a few weeks of her working behind the scenes on our company blog and website, we began to see great results. Prior to Cheryl working with us, we were buried within the pages of search results for common terms used in our industry. Now, using those same common terms, we can be found multiple times on the front page! We recommend Cheryl to any company who is looking to connect with qualified leads through the avenue of SEO and social media.”","Phil Wilson “Cheryl Pierce has handled my website management for well over a year and I can\'t recommend her enough. She is quick to respond to my needs and is always willing to share marketing ideas that will help my business grow. If you\'re looking for search engine optimization or any other type of internet marketing solutions, give her a call. You won\'t be sorry!”"]'] User: ['Ryan Rodden', '"The present is theirs; the future, for which I have really worked, is mine.” ~ Nikola Tesla"I like a man who grins when he fights." ~ Winston ChurchillCreative thinker, marketing specialist, writer, and manager of chaos. Contact me if you would like to speak with a Philadelphia SEO expert and marketing consultant that can help your business achieve tremendous success.', 'Owner at WitBlade LLC', 'WitBlade LLC', '[{"company":"WitBlade LLC","company_id":"witblade-llc","industry":"Marketing and Advertising","location":"Greater Philadelphia Area","positions":[{"description":"The light is always green.Local search and marketing specialist for your rusty ol\' internet presence.","duration":"Apr 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Apr 2014","subtitle":"WitBlade LLC","title":"Owner"}],"url":"https://www.linkedin.com/company/witblade-llc"},{"company":"eBay Enterprise","company_id":"radial-inc","location":"","positions":[{"description":"Responsible for managing a portion of the eBay Enterprise “small projects” development and creative team; overseeing 60-80 projects in a fast-paced, quick turnaround environment; these include coding updates, creative & design changes, content management system updates, tagging, tracking pixels, and various other cosmetic adjustments to e-commerce platformsDay-to-day leadership of technical development and creative resourcing; managing daily meetings and collaborating with account leads to meet client expectationsDelivering a few jokes to keep it light.","duration":"Aug 2012 Jul 2013 1 year","duration_short":"1 year","end_date":"Jul 2013","start_date":"Aug 2012","subtitle":"eBay Enterprise","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/radial-inc"},{"company":"Band Digital, Inc.","company_id":"band-digital-inc.","location":"","positions":[{"description":"Managed a full digital pharmaceutical marketing team responsible for producing quality website and design work under strict deadline and budget requirements, including: Managing daily status meetings and describing the day\'s assignments, including creative, regulatory, and SEO for small to large scale projects requiring a budget from $35,000 -$600,000 Monitoring timelines provided by the client and account team, and changing the course of work as needed; extensive experience with fast-paced work while maintaining attention to detail; successfully lead meetings with client participationFamiliar with user experience, wire framing, story boarding, and other essential project documentation; successfully passed strict FDA and other legal requirements through the regulatory preparation process","duration":"May 2011 Sep 2011 5 months","duration_short":"5 months","end_date":"Sep 2011","start_date":"May 2011","subtitle":"Band Digital, Inc.","title":"Project Manager (Contract)"}],"url":"https://www.linkedin.com/company/band-digital-inc."},{"company":"Digitas Health","company_id":"digitas-health","location":"","positions":[{"description":"Promoted from entry level project management role to Sr. Associate levelManaged a full pharmaceutical marketing team responsible for producing quality website and design work under strict deadline and budget requirements, including budget monitoring responsibilitiesMajor clients included AstraZeneca, Proctor & Gamble","duration":"Jun 2007 Feb 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2011","start_date":"Jun 2007","subtitle":"Digitas Health","title":"Sr. Associate Project Manager"}],"url":"https://www.linkedin.com/company/digitas-health"},{"company":"CBS Radio","company_id":"cbs-radio_2","location":"","positions":[{"description":"Radio advertising sales experience, pitching ideas to local Philadelphia businessesManaged various accounts and advertising campaigns which aired on 1210 AM","duration":"Nov 2006 Feb 2007 4 months","duration_short":"4 months","end_date":"Feb 2007","start_date":"Nov 2006","subtitle":"CBS Radio","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/cbs-radio_2"}]', '["“I\'ve worked with Ryan on several projects now and I have to say that his level of knowledge regarding internet marketing and SEO never ceases to impress me. As an internet marketer myself I contact Ryan regularly with questions about various aspects of our profession. He\'s always eager to lend a hand. I\'d highly recommend Ryan for any internet marketing project.”","“After working with Ryan for a few years, I continue to be amazed by his depth of online marketing knowledge. With Google changing algorithms every few months, Ryan is one of my top go-to consultants for staying plugged in with ongoing changes and more importantly how to adapt. There are a lot of so-called SEO Experts in the industry, and Ryan is the real deal. Just take a few moments to speak with him directly and I am confident you will find his skills rate with the top 5% of SEOs in the industry.”"]']### Assistant: The agent's job is to provide social media management and SEO services, while the user is reaching out to the agent because they need assistance with their internet presence and search engine optimization for their business.
### Human: Agent: ['Greg Gutos', 'Becoming a client isn’t just about buying hardware. Why not join forces with a solutions based consulting firm that will Improve efficiency, Enhance communications and LOWER your monthly cost? We get you IEL Certified ! I’m a business owner and I hate wasting time and money, especially on technology. We continually research products and suppliers to offer our clients cutting edge solutions at the best price. Our goal is to provide tools that make your organization operate better. Since 1981, my company has helped over 5000 small and medium sized companies do things quicker and better by using our recommendations that include telecom hardware, voice lines, high speed internet connections, networking sites and merchant services.Join forces with the best! Always get our quote for hardware, dial tone, high speed internet and now, save money on energy.', 'President USA Phone.com', 'USA Phone.com/VoIP Systems Sales Services Products', '[{"company":"USA Phone.com/VoIP Systems Sales Services Products","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 - Present 21 years 9 months","duration_short":"21 years 9 months","end_date":"Present","start_date":"Jan 2000","subtitle":"USA Phone.com/VoIP Systems Sales Services Products","title":"President-VoIP Systems Sales Service Products"}],"url":""},{"company":"USA Phone VoIP Systems Products Services","company_id":null,"location":"Cherry Hill NJ","positions":[{"description":"","duration":"Apr 1990 - Present 31 years 6 months","duration_short":"31 years 6 months","end_date":"Present","start_date":"Apr 1990","subtitle":"USA Phone VoIP Systems Products Services","title":"GM / President"}],"url":""},{"company":"USA Phone.com","company_id":"usa-phone-com","location":"","positions":[{"description":"","duration":"Jan 1981 - Present 40 years 9 months","duration_short":"40 years 9 months","end_date":"Present","start_date":"Jan 1981","subtitle":"USA Phone.com","title":"President"}],"url":"https://www.linkedin.com/company/usa-phone-com"}]', '["Dan McGovern “We have recommended Greg to our clients that have needs for his company\'s services and have been extremely pleased with how they were taken care of each and every time. In today\'s environment it is important to manage the needs of each client. Knowing our clients needs will be handled in a timely ,professional and capable manner, makes us have extreme confidence in recommending Greg and his company to our clients and knows their faith in our company will grow.”","Mark J. Krowiak, CLU® & ChFC® “I have known Greg for over 10 years and he has always demostrated to be a hard working trustworthy professional. I work with many business owners and Greg is someone that clearly loves what he does and has a wealth knowledge when it comes to technology. I would highly recommend Greg to anyone who is looking for inefficiencies or cost saving opportunites with their media.”"]'] User: ['Elizabeth Hahm', "Strategic Marketing Communications Director with a demonstrated history in B2B. Responsible for communication and brand strategy and partnering with internal leaders to improve our digital marketing, measurement and attribution, and overall marketing success. When I'm not focused on marketing for CSH, I'm helping our clients achieve their goals through our NEW outsourced marketing solution.", 'Marketing Communications Director at Clark Schaefer Hackett', 'Clark Schaefer Hackett', '[{"company":"Clark Schaefer Hackett","company_id":"clark-schaefer-hackett","industry":"Accounting","location":null,"positions":[{"description":"Responsible for planning, development, implementation and measurement of all marketing communications and public relations activities, both internal and external.","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Clark Schaefer Hackett","title":"Marketing Communications Director"},{"description":"• Manage and optimize core marketing systems (Hubspot, Qualtrics, SurveyGizmo, WordPress, ON24 Webinar tool, Eventbrite, Wistia, Google Analytics, Powtoon videos, chat bot)• Identify and lead implementation of new marketing technology• Explore and implement new features, functionality releases and innovative solutions across marketing systems• Content Marketing: Work with communications team to build high-performing, on-brand content (e.g. emails, website pages, landing pages, forms, podcasts and printed materials)• Extensive project management experience: • Two complete website overhauls - both part of rebranding initiatives (2017 and 2020) • 4-5 brand consolidations due to acquisitions• Led internal, firmwide LinkedIn training to coach CPAs on how to use the platform more effectively","duration":"Jul 2017 Oct 2020 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2020","start_date":"Jul 2017","subtitle":"Clark, Schaefer, Hackett & Co.","title":"Marketing Operations Manager"},{"description":"• Digital content producer• Measure, analyze, and optimize digital campaigns to maximize ROI• Execute lead generation campaigns through email, online events and other promotions in support of industry and service lines• Develop and optimize all email, webinar, and online marketing programs along with marketing team• Implemented and currently manage Qualtrics, a survey platform for both Client and Employee Engagement Surveys• Maintain and improve HubSpot-Salesforce integration and lead generation efforts","duration":"Jan 2016 Jul 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2017","start_date":"Jan 2016","subtitle":"Clark, Schaefer, Hackett & Co.","title":"Digital Marketing Specialist"}],"url":"https://www.linkedin.com/company/clark-schaefer-hackett"},{"company":"CoreLogic","company_id":"corelogic","location":"Irvine, CA --> Cincinnati, OH","positions":[{"description":"CoreLogic.com:• Special Project: Developed and implemented web go-to-market strategy & materials for CoreLogic Insights App• Acted as internal consultant to product marketers about UX, layout, and web design best practices• Provided critical maintenance, support and updates for CoreLogic.com• Managed the development and testing of website feature enhancements utilizing HTML and the CMS (CrownPeak)• Project managed the consolidation of acquired marketing websites under the CoreLogic.com umbrellaSocial Media:• Developed and managed enterprise strategy• Provided consulting services to product marketers around campaign design and document best practices• Managed CoreLogic social media presence on LinkedIn, Twitter, Facebook, and Google+Content Marketing:• Strategized, executed and measured digital campaigns for CoreLogic Insights• Identified customer personas to allow the marketing team to more effectively develop content• Built digital campaigns composed of web, email and social components, designed to drive qualified sales leadsMarketing Automation:• Built and supported the HTML development of email campaigns using Eloqua• Conducted Eloqua email marketing training for users across the company","duration":"Sep 2014 Jan 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2016","start_date":"Sep 2014","subtitle":"CoreLogic","title":"Digital Marketing Website Coordinator"}],"url":"https://www.linkedin.com/company/corelogic"},{"company":"Cal Poly Panhellenic Executive Council","company_id":null,"location":"Cal Poly San Luis Obispo","positions":[{"description":"• Chairman of Judicial Committee and Risk Management Committee• Upheld compliance with National Panhellenic Council bylaws and lead judicial procedures over 9 chapters• Created and implemented risk management programs for Panhellenic Sorority Recruitment and New Member Education • Chairman of Judicial Committee and Risk Management Committee• Upheld compliance with National Panhellenic Council bylaws and lead judicial procedures over 9 chapters• Created and implemented risk management programs for Panhellenic Sorority Recruitment and New Member Education","duration":"Nov 2012 Dec 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2013","start_date":"Nov 2012","subtitle":"Cal Poly Panhellenic Executive Council","title":"Vice President Judicial & Risk Management"}],"url":""},{"company":"Wells Fargo","company_id":"wellsfargo","location":"San Francisco Bay Area","positions":[{"description":"•Special Project: International Banking Competitive Analysis: Marketing Tactics - Identified and analyzed consumer marketing tactics of international banks to establish a global competitive landscape - Developed Subjective Matrix Model with rankings of website design, social media, guerilla marketing, and branch technology including paid, owned and earned media - Presented findings and multi-year strategy recommendations to marketing leadership team•Interacted with partner agencies to gain insight into agency-client relationships","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"Wells Fargo","title":"Marketing Intern- Integrated Marketing Team"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Mitek Systems Inc.","company_id":"miteksystems","location":"Greater San Diego Area","positions":[{"description":"• Designed and conducted user experience testing of mobile software application• Created and presented findings report to Operations and Design team for potential marketing “lift” • Designed and conducted user experience testing of mobile software application• Created and presented findings report to Operations and Design team for potential marketing “lift”","duration":"Dec 2012 Jan 2013 2 months","duration_short":"2 months","end_date":"Jan 2013","start_date":"Dec 2012","subtitle":"Mitek Systems Inc.","title":"Operations and Engineering Intern"}],"url":"https://www.linkedin.com/company/miteksystems"},{"company":"Kappa Alpha Theta","company_id":"kappa-alpha-theta-foundation","location":"Cal Poly San Luis Obispo","positions":[{"description":"• Member of Kappa Alpha Theta Executive Board• Responsible for management of annual $45K budget• Chairman of the Risk Management Team, Membership Development and Social Committee • Oversee the planning and execution of all social functions for 200-400 attendees • Member of Kappa Alpha Theta Executive Board• Responsible for management of annual $45K budget• Chairman of the Risk Management Team, Membership Development and Social Committee • Oversee the planning and execution of all social functions for 200-400 attendees","duration":"Jan 2012 Dec 2012 1 year","duration_short":"1 year","end_date":"Dec 2012","start_date":"Jan 2012","subtitle":"Kappa Alpha Theta","title":"Chief Operating Officer, Zeta Theta"}],"url":"https://www.linkedin.com/company/kappa-alpha-theta-foundation"},{"company":"Mitek Systems Inc.","company_id":"miteksystems","location":"Greater San Diego Area","positions":[{"description":"• Participated in design and development of advertising campaign • Managed social media accounts: Twitter, Facebook using HootSuite• Sales pipeline and opportunity updates using SFDC and Excel • Participated in design and development of advertising campaign • Managed social media accounts: Twitter, Facebook using HootSuite• Sales pipeline and opportunity updates using SFDC and Excel","duration":"Jul 2012 Aug 2012 2 months","duration_short":"2 months","end_date":"Aug 2012","start_date":"Jul 2012","subtitle":"Mitek Systems Inc.","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/miteksystems"}]', '["Trent Wood “I\'ve worked with Elizabeth on a couple of projects and she\'s been tremendous. She\'s a quick study with an eye for detail. I love how she\'s always willing to provide a thoughtful viewpoint and eager to learn from others. She has a high-energy level and is the epitome of a team player, including substantial weekend work at the end of a project to get it across the finish line. If she was in Indianapolis, I\'d find space for her on my team in the digital marketing realm. She\'ll be doing big things and I\'m excited to watch.”","Victoria Ebel “Elizabeth is a fantastic manager and Chief Operating Officer. Not only does she handle behind-the-scenes planning in an efficient and timely manner, but she also maneuvers relations with members with a level head and warm heart. Elizabeth is a strong, business-minded woman who would be an asset to any organization that she chooses to pursue.”"]']### Assistant: The agent's job is to offer solutions-based consulting services to improve efficiency and lower costs, and today, the agent is reaching out to the user because they need to discuss potential outsourced marketing solutions to help achieve the user's goals.
### Human: Agent: ['Ann Heacock', 'I am a tenacious multi-channel Senior Merchandising Strategist with a proven record of performance, leadership and innovation in a fast-paced, growth environment. As a critical thinker, I have consistently been awarded for and have demonstrated success in business strategy, P&L planning, forecasting, ROI results and positive EBITDA. I have a dynamic skill for sharing knowledge and experience which motivates, inspires and influences cross-functional teams, clients, and key stakeholders. • Financial Planning & Analysis • Assortment & Inventory Planning • Cross-Functional Team Leadership • Ecommerce/Marketing Analytics & Execution • Vendor Negotiation & Management • Model Integrity & Ethical Business Practices • Organizational Agility • Influence & Inspire Others • Global Perspective', 'Divisional Merchandise Manager at Colony Brands, Inc.', 'Colony Brands, Inc.', '[{"company":"Colony Brands, Inc.","company_id":"colony-brands-inc-","industry":"Manufacturing","location":"Monroe, Wisconsin, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Colony Brands, Inc.","title":"Divisional Merchandise Manager"}],"url":"https://www.linkedin.com/company/colony-brands-inc-"},{"company":"Mindware, A Berkshire Hathaway Company","company_id":"mindware_3","location":"Roseville, MN","positions":[{"description":"Oversaw complete catalog planning, production, and analytics and collaborated on web planning and analytics. Subsequently managed full product assortment planning, marketing, and budgeting. Oversaw complete catalog planning, production, and analytics and collaborated on web planning and analytics. Subsequently managed full product assortment planning, marketing, and budgeting.","duration":"Nov 2017 Apr 2020 2 years 6 months","duration_short":"2 years 6 months","end_date":"Apr 2020","start_date":"Nov 2017","subtitle":"Mindware, A Berkshire Hathaway Company","title":"Merchandise Manager"}],"url":"https://www.linkedin.com/company/mindware_3"},{"company":"Assisted Living Locators Twin Cities","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Owner/Operator of all three Minneapolis/St. Paul territories. Provided assistance to families and those that can no longer take care of themselves, to find the new \'home\' or help they need, including In-home Companion Care, Independent Retirement Communities, Senior Apartments, Alzheimer\'s & Dementia Care, Personal Care Homes, Assisted Living Homes & Centers, Adult Day Care and Respite. Owner/Operator of all three Minneapolis/St. Paul territories. Provided assistance to families and those that can no longer take care of themselves, to find the new \'home\' or help they need, including In-home Companion Care, Independent Retirement Communities, Senior Apartments, Alzheimer\'s & Dementia Care, Personal Care Homes, Assisted Living Homes & Centers, Adult Day Care and Respite.","duration":"Jan 2017 Jan 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2020","start_date":"Jan 2017","subtitle":"Assisted Living Locators Twin Cities","title":"Eldercare Advisor/Owner"}],"url":""},{"company":"Bluestem Brands, Inc.","company_id":"bluestem-brands","location":null,"positions":[{"description":"Director of $100.0 million multi-channel brand, Gettington.com. Managed merchandising for all marketing tools (catalog and web). Full P&L forecast responsibility for total business. Led and collaborated on many fast-paced, cross-functional teams to identify opportunities and deliver best results in a timely manner. Experienced in change management, juggling multi-channel initiatives and team leadership and motivation. Responsible for effectively communicating plans and vision to all levels of company.","duration":"May 2014 Aug 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2016","start_date":"May 2014","subtitle":"Bluestem Brands, Inc.","title":"Director Channel Merchandising"},{"description":"Oversaw $90.0 million Entertainment business for Gettington.com. Focus areas include Toys, Infants, Sports & Recreation, Housewares, Home Improvement and Consumer Electronics. Partnered with Marketing and Creative departments to develop best-in-class product, catalog and web experiences focusing on customer satisfaction. Formulated assortment strategies, negotiated with key vendors, determined strategic pricing cadences and planned financial impact of each category.","duration":"Jun 2013 May 2014 1 year","duration_short":"1 year","end_date":"May 2014","start_date":"Jun 2013","subtitle":"Bluestem Brands, Inc.","title":"Senior Buyer"},{"description":"Led development of all Fashion businesses for Gettington.com. Focus areas include Jewelry (fine, fashion and bridge), Watches, Handbags, Luggage, Women\'s and Men\'s Accessories, Footwear and Outerwear.","duration":"Oct 2011 Jun 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2013","start_date":"Oct 2011","subtitle":"Bluestem Brands","title":"Senior Buyer"},{"description":"Managed $80.0 million Housewares category for Fingerhut and Fingerhut.com. Areas include Cookware, Kitchen Electrics and Tabletop. Continually met or beat planned financials, successfully negotiated vendor funding and best pricing and managed over 80 catalogs per year as well as a significant web business. Developed a number of extremely successful private brand items to drive additional margin dollars. Dealt with all aspects of private brand initiatives from identifying opportunities to vendor bids to quality testing to final packaging requirements.","duration":"Jun 2009 Oct 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2011","start_date":"Jun 2009","subtitle":"Bluestem Brands, Inc.","title":"Senior Buyer"},{"description":"Drove successful $40.0 million Domestics business for Fingerhut and Fingerhut.com. Displayed strong abilities in Financial Planning, Vendor Negotiation, Catalog and Web Marketing and consistently meeting or beating planned sales and margin. Additionally developed private brand items to help drive added margin dollars.","duration":"Jun 2006 Jun 2009 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2009","start_date":"Jun 2006","subtitle":"Bluestem Brands","title":"Senior Buyer"}],"url":"https://www.linkedin.com/company/bluestem-brands"},{"company":"The Sportsman\'s Guide","company_id":"the-sportsman%27s-guide","location":"South St. Paul, MN","positions":[{"description":"Managed multiple category buying, assortment planning and vendor negotiations. Utilized multi-channel environment to drive sales through catalog and web. Negotiated opportunity and closeout buys to drive profitability. Partnered with Ecomm to deliver consistent growth objectives through web media campaigns, developed strong vendor relationships to negotiate lowest price buys and increase sales, and teamed with inventory partners to keep goods flowing and overhead low. Managed multiple category buying, assortment planning and vendor negotiations. Utilized multi-channel environment to drive sales through catalog and web. Negotiated opportunity and closeout buys to drive profitability. Partnered with Ecomm to deliver consistent growth objectives through web media campaigns, developed strong vendor relationships to negotiate lowest price buys and increase sales, and teamed with inventory partners to keep goods flowing and overhead low.","duration":"Feb 2004 Jun 2006 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2006","start_date":"Feb 2004","subtitle":"The Sportsman\'s Guide","title":"Buyer"}],"url":"https://www.linkedin.com/company/the-sportsman%27s-guide"},{"company":"Target","company_id":"target","location":"Minneapolis, MN","positions":[{"description":"Partnered with Leaders and the Design team to understand and create future growth concepts. Developed in-depth product knowledge through market travel in Asia, India and Europe. Teamed with overseas factories to develop final product lines for buyer review. Created category Plan-O-Gram concepts for review. Attended and managed CLR\'s and worked closely with vetted factories and buying teams to offer a balanced assortment of price, brand and quality. Partnered with Leaders and the Design team to understand and create future growth concepts. Developed in-depth product knowledge through market travel in Asia, India and Europe. Teamed with overseas factories to develop final product lines for buyer review. Created category Plan-O-Gram concepts for review. Attended and managed CLR\'s and worked closely with vetted factories and buying teams to offer a balanced assortment of price, brand and quality.","duration":"Feb 2003 Jan 2004 1 year","duration_short":"1 year","end_date":"Jan 2004","start_date":"Feb 2003","subtitle":"Target","title":"Product Manager, TSS"}],"url":"https://www.linkedin.com/company/target"}]', '["Paul Sundahl “I have done business with Ann for many years. She is very open to ideas and opportunities. She is well versed in many consumer product categories and has a keen eye towards value. She has a special talent in closeouts and opportunity buys. ”","Jenele Grassle “Ann and I worked together at Bluestem Brands for approximately 4 years. Ann is passionate, curious, and tenacious, especially as it relates to assortment building and presentation. She constantly seeks new opportunities and ways to drive her business. Ann has deep knowledge of catalog retailing and direct marketing. I enjoyed working with Ann as a team member and direct report. ”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to collaborate with cross-functional teams and drive business strategy, while the user is reaching out to the agent because they need assistance in developing an IT strategy for their healthcare services company.
### Human: Agent: ['Benoit Sauvage', 'DMCP, CMP, CITP, I am a leading expert on every aspect of the Meeting, Incentive, Conference, and Exhibition (MICE) industry, consulting with Destination Management Companies (DMC) to enhance their clients’ portfolios and provide guidance with marketing, business development, logistics and financial management. I incorporate environmental sustainability and cultural sensitivities as the touchstone of my work. Having run a successful destination management company focused on the Caribbean and Latin America, I provide clients with first-hand expertise in strategies for realizing the same success in their own businesses. My services include the following: • Designing meetings & incentive-focused events (venue sourcing, vendor negotiations, coordinate venue services, digital participant communications & online registration) • Developing Operating Manuals for DMC, tourism & convention bureaus that outline industry standards, best practices, & processes • Establishing relationships with travel industry consortia & trade associations to expand sales pipeline via strategic networking • Portfolio analysis • Implementing “green” standards & assist in obtaining Certification for Sustainable Events • Managing cost savings, systematic budget processes, audit invoices, budget-to-actual & accounts payable • Providing strategies to achieve preferred status with global incentive organizations & premier hotels • Designing meeting agendas to incorporate corporate policies to eliminate inconsistencies in programming I am a frequent speaker on critical issues facing the industry, such as environmental sustainability, corporate social responsibility, and adapting to global cultures, and am a frequent presenter at industry conferences.', 'Award winning Hospitality Industry Leader l Consulting & Development l Sales & Marketing l Strategies l Finance & ROI l Sustainability l International Speaker', 'Hospitality Sustainability Revolution', '[{"company":"Hospitality Sustainability Revolution","company_id":"hospitality-sustainability-revolution","industry":"Hospitality","location":"Miami, Florida, United States","positions":[{"description":"Consulting on adding value, enhancing your brand and increasing your ROI while being sustainable. Consulting on adding value, enhancing your brand and increasing your ROI while being sustainable.","duration":"Jun 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Hospitality Sustainability Revolution","title":"Founder"}],"url":"https://www.linkedin.com/company/hospitality-sustainability-revolution"},{"company":"Connect DMC","company_id":"connectdmc","location":"Dominican Republic","positions":[{"description":"Established in 1999 and recognized as a leading Destination Management Company (DMC), Connect DMC provides premier services dedicated to Incentives, Meetings & Events as well as Luxury Travel Advisors and Bespoke Travel Designers interested in the highest delivery of ground services in the Dominican Republic & Mexico. The creativity and innovation have distinguished them with awards that prove their social awareness and cultural understanding of the areas they reach. Sustainability is at its core and thWith fully-owned and operated offices in Punta Cana, Los Cabos and Santo Domingo, Connect Travel Services brings a wealth of distinct local connections for experience design, destination logistics, sustainability solutions and corporate event services.Some of our additional specialized DMC-logistic solutions includeVirtual, Hybrid and in-person Team buildingsShipping and customs assistanceHotel and Venue selection assistanceAirport VIP Fast track servicesLarge coach transfers and supervisionLuxury car transfers, private SUV transfersBespoke tours and excursionsAuthentic cultural activitiesEvening Function designEquipment rentalsTailor-made spouses programsMulti-year CSR projectsGolf & fishing tournamentsConference servicesA/V technologyTranslation equipmentProfessional Photography and videographer servicesLocal sourcing, printing and brandingSpecial government permissionsVIP Lounge customizationDécor and themed partiesTalent and entertainmentLocally produced – marketing collateralGiveaways, welcome kits and corporate event gifts","duration":"Jan 1999 - Present 23 years 7 months","duration_short":"23 years 7 months","end_date":"Present","start_date":"Jan 1999","subtitle":"Connect DMC","title":"Connect DMC"}],"url":"https://www.linkedin.com/company/connectdmc"}]', '["Marty D. “Ben is THE reference when it comes to selecting a DMC partner who you can rely on when organizing events in the DR. He guarantees the high level of service you seek, and fixes anything requiring attention immediately. Commitment and accountability are two key competencies, plus he’s a very likable chap!”","Millicent Evans “Ben is a true professional who delivers the project on time and with grace.”"]'] User: ['Michelle L.', 'Corporate event marketing professional with extensive logistical, budgetary, and project management experience in the coordination of trade shows, customer/client VIP events, road shows, sales incentive programs, internal training, and community & partnership programs.', 'Meeting Planner, Conventions - BCD Meetings & Events Business Partner Liaison for DePuy Synthes, Society Engagements', 'BCD Meetings & Events', '[{"company":"BCD Meetings & Events","company_id":"bcdme","industry":"Events Services","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Feb 2021","subtitle":"BCD Meetings & Events","title":"Meeting Planner"}],"url":"https://www.linkedin.com/company/bcdme"},{"company":"Sunovion Pharmaceuticals","company_id":"sunovion-pharmaceuticals-inc-","location":"","positions":[{"description":"","duration":"Aug 2017 May 2020 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2020","start_date":"Aug 2017","subtitle":"Sunovion Pharmaceuticals","title":"Event Partner"}],"url":"https://www.linkedin.com/company/sunovion-pharmaceuticals-inc-"},{"company":"Tyco SimplexGrinnell","company_id":"simplexgrinnell","location":"Westminster, MA","positions":[{"description":"","duration":"Dec 2008 Apr 2017 8 years 5 months","duration_short":"8 years 5 months","end_date":"Apr 2017","start_date":"Dec 2008","subtitle":"Tyco SimplexGrinnell","title":"Trade Show Manager"}],"url":"https://www.linkedin.com/company/simplexgrinnell"},{"company":"New England Interstate Water Pollution Control Commission (NEIWPCC)","company_id":"neiwpcc","location":"Lowell, MA","positions":[{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"New England Interstate Water Pollution Control Commission (NEIWPCC)","title":"Meeting & Events Coordinator"}],"url":"https://www.linkedin.com/company/neiwpcc"},{"company":"Atari","company_id":"atari","location":"Beverly, MA","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Atari","title":"Events Planner"}],"url":"https://www.linkedin.com/company/atari"},{"company":"PennWell","company_id":"pennwell","location":null,"positions":[{"description":"","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"PennWell","title":"Events Manager & Marketing Assistant"},{"description":"","duration":"1988 2000 12 years","duration_short":"12 years","end_date":"2000","start_date":"1988","subtitle":"PennWell","title":"Senior Editorial Assistant/Assistant to Marketing Manager"}],"url":"https://www.linkedin.com/company/pennwell"}]', '["George Glaros, MBA, PMP “Michelle is a true marketing “rock star!” Over the past two years, I have had the pleasure of working with this talented professional. On every assignment she undertook for our division, she excelled at all aspects of marketing and event planning – directing her staff to perfection on all project aspects, including internal communication, vendor management, trade show design, collateral materials and customer tracking. Michelle is extremely personable, intelligent, and a great team player; I am confident that she will make and immediate and significant contribution regardless of what position or assignment she may find herself. George Glaros Operations Manager SimplexGrinnell - Minneapolis ”","Jean-Claude Boutin “Working with Michelle has been a positive experience in many ways. She is creative, dedicated and listen to the needs of people she works with. She can plan, adapt and adjust according to the situation as we go. Communication and organization are some of the many strong competencies she possesses. Working with Michelle has been a pleasure and a privilege.”"]']### Assistant: The agent's job is to consult with Destination Management Companies (DMC) and enhance their clients' portfolios, and today, the user is reaching out to the agent because they need guidance on incorporating environmental sustainability and cultural sensitivities into their corporate event marketing strategies.
### Human: Agent: ['Deena Cavanaugh', 'IT BA known for delivering cutting-edge business solutions by driving projects with agile system development life cycle achieving consistent high quality results for all stakeholders.Matched solutions with multi-level business needs, improving system functionality, efficiency, and overall client experience. Recognized as a motivating leader who employs strong clinical and development expertise to mobilize project teams to deliver the highest quality business solutions.Software Testing, Design & IntegrationSoftware InterfacesAgile Software DevelopmentElectronic Medical Records (EMR)Business Requirements AnalysisRegulatory ComplianceProject ManagementMedical Billing & Coding StrategyTECHNICAL SKILLSMS-Word, MS-Excel, MS-Outlook, MS-Project, MS-PowerPoint, MS-Visio, Basalmiq, Mind Map, Knowledge of HL7 and SQL, MLM, Camtasia, Sharepoint, Salesforce, TFS, WebEx, Electronic Medical Records: Allscripts, Cerner and Hewlett Packard.Contact me at: deena.m.cavanaugh@gmail.com', 'State of Arizona', 'State of Arizona', '[{"company":"State of Arizona","company_id":"state-of-arizona","industry":"Government Administration","location":"Phoenix, Arizona","positions":[{"description":"","duration":"May 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"May 2018","subtitle":"State of Arizona","title":"Senior Business Analyst / State of Arizona Department of Administration"}],"url":"https://www.linkedin.com/company/state-of-arizona"},{"company":"Cancer Treatment Centers of America - Client","company_id":null,"location":"Phoenix, AZ","positions":[{"description":"","duration":"Sep 2015 Apr 2018 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2018","start_date":"Sep 2015","subtitle":"Cancer Treatment Centers of America - Client","title":"Business Analyst / Data Analyst, Data Warehouse Business Intelligence"}],"url":""},{"company":"Allscripts","company_id":"allscripts","location":null,"positions":[{"description":"Authored clinical system design to maximize user experience, managing quality, usability, security, and system responsiveness. Focused on key informational area of electronic prescribing, secure health messaging, registration, patient portal, flow-sheets, structured note documentation, orders, labs, results, outpatient / inpatient tracking, interfaces and financial billing.Elicited and documented functional requirements and provided high-quality prototypes, resulting in outstanding customer enhancements and new product features.","duration":"Mar 2009 May 2015 6 years 3 months","duration_short":"6 years 3 months","end_date":"May 2015","start_date":"Mar 2009","subtitle":"Allscripts","title":"Senior Business Analyst / Product Designer"},{"description":"Performed specification creation, design, documentation and support testing for key development projects, including inpatient and out patient clinical information systems. Provided data analysis, wire framing, user case studies, and system support. Demonstrated high level of subject matter expertise to bridge business requirements and IT solutions and provided solutions for critical client-facing business concerns.","duration":"Mar 2007 Mar 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2009","start_date":"Mar 2007","subtitle":"Allscripts","title":"Business Analyst / Product Designer"}],"url":"https://www.linkedin.com/company/allscripts"},{"company":"Allscripts","company_id":"allscripts","location":null,"positions":[{"description":"Executed test cases and developed technical documentation throughout system development life cycle (SDLC). Led QA and Technical documentation teams, as well as delivered hands-on testing for multiple concurrent projects. Extensive Project Management experience with two large products: SCM and SDM in conjunction with two smaller projects with exemplary outcomes.Ensured testing designs were traceable to requirements, achieving highest level of text execution coverage with limited resources according to productivity commitments.Eclipsys acquired by Allscripts in 2005.","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"Allscripts","title":"Senior Software Test Engineer - Lead / Project Management"},{"description":"Performed testing of orders, billing, documentation, media link, and financials on health information systems (HIS). Emtek acquired by Eclipsys.Additional Experience: Clinical Design and Build Analyst (Cerner and Hewlett Packard CIS) at Banner Health","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Allscripts","title":"QA Software Test Engineer"}],"url":"https://www.linkedin.com/company/allscripts"}]', '["Sumana Ramayanam “I had the pleasure of working with Deena on Sunrise Clinical Manager product suite at Allscripts when I joined their team of business analysts cum product owners in the product management group. Deena is a goto person for any questions about clinical products and workflows. When designing new features and enhancements, she capitalizes well on her past varied clinical work experience as a Nurse, plus her extensive experience on various clinical products and workflows, technical skills and great relationships with so many teams across Allscripts. She is instrumental in Integration projects that have several dependencies very tough to fathom. She is undoubtedly an invaluable asset to clinical IT teams in building products or implementing projects!”","Roy A. Davila “Deena is a wonderful person that I had been the delightful opportunity to work with at Cancer Treatment Centers of America (CTCA). She had been noted to be a key player in helping strategize several Data Warehouse deliverables within our Data Foundation Project. She is incredibly attentive with business requirements, validation analysis, and excels within a agile work environment. Deena has the williness to help mentor others with her welcoming attitude and truly lived up to CTCA\'s Mother Standard of Care to not only our clients, but to her colleauges. I would absolutely recommend her for roles relating to Project Management & Business Intelligence Analysis. It would be a grand pleasure to work with her again!”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to deliver cutting-edge business solutions as a Senior Business Analyst, and today, the agent is reaching out to the user because they need to collaborate on integrating a new software system into the user's role as a software engineer at Apple.
### Human: Agent: ['Ronald Bower, DTM, PDG, LTC, AUS Retired', 'I am an avid reader, trivia is the building block for knowledge, everything you ever need to know is either in a book or your chance to write your own book.', 'Independent Education Management Professional', 'Onslow County Schools', '[{"company":"Onslow County Schools","company_id":null,"location":"Onslow County","positions":[{"description":"Currently I am working as a Guest Teacher for the Onslow County Schools. I take over a class at the middle or high school level for an extended (up to 18 weeks or more) period of time when a teacher leaves, or is incapacitated. I credit my undergraduate liberal arts education, my advanced degree in education and my extensive Army experience, as well as my fondness for reading, for my ability to carry the load in virtually any subject in the public schools. My main objective is to ensure that a student does not suffer an interruption in his/her education because of the exigencies of life regarding their regular teachers. I am licensed in the fields of Social Studies, History, Language Arts and Special Education (Cross Categorical.) I have also taught at the Community College level as well as various military schools.","duration":"Oct 1999 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"Oct 1999","subtitle":"Onslow County Schools","title":"Guest Teacher"}],"url":""},{"company":"District 37 Toastmasters International","company_id":null,"location":"","positions":[{"description":"Responded to the requirements of over 2,800 members, spread over 109 clubs throughout the State of North Carolina with a budget of approx $44,000.00. Represented the District\'s members at District, Regional and International Conferences. Encouraged the expansion of the TI program and attainment of educational objectives of members through support to Club, Area and Division leaders. Responded to the requirements of over 2,800 members, spread over 109 clubs throughout the State of North Carolina with a budget of approx $44,000.00. Represented the District\'s members at District, Regional and International Conferences. Encouraged the expansion of the TI program and attainment of educational objectives of members through support to Club, Area and Division leaders.","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"District 37 Toastmasters International","title":"Past District Governor"}],"url":""},{"company":"Marine Corps Combat Service Support Schools","company_id":null,"location":"Camp Johnson, Camp Lejeune, North Carolina","positions":[{"description":"Senior Education Advisor to USMC Largest Formal Schools Command. Provided course development, special projects, civilian education liaison, instructor supervision and technology management functions. Instructional staff of over 500 instructors, administrators and support personnel. International Military Student Officer under the DoD/USN/USMC Security Assistance Programs. Senior US Civil Service employee for the command. I have also served as the Informational Technology Officer for the command and worked extensively in developing historical programs regarding the Montford Point Marines.","duration":"Oct 1983 Jul 1999 15 years 10 months","duration_short":"15 years 10 months","end_date":"Jul 1999","start_date":"Oct 1983","subtitle":"Marine Corps Combat Service Support Schools","title":"Director of Instruction"}],"url":""},{"company":"North Carolina Army National Guard","company_id":null,"location":null,"positions":[{"description":"Senior civilian technician for a National Guard Tank Battalion (M-60/M-1), with a corresponding military rank of Captain and Major. Suprervised 6 separate armories and a maintenance site for a total of 39 full-time employees and 546 Guardsmen and women. Handled administrative, war planning, training, logistical and maintenance functions, as well as military-civilian relations with municipal, county and state agencies for military support of emergency civil operations.","duration":"Mar 1978 Sep 1983 5 years 7 months","duration_short":"5 years 7 months","end_date":"Sep 1983","start_date":"Mar 1978","subtitle":"North Carolina Army National Guard","title":"Administrative Officer"},{"description":"Developed training plans, combat contingency operational plans and Civil Disturbance/Disaster Response plans for a Medium Tank Battalion as part of a larger Separate Infantry Brigade. Training plans served requirements for individual through Battalion level for Military Operational Speciality qualifications, unit training and Annual weapons qualification for a variety of weapons systems, to standards necessary to efficiently integrate into Regular Army/Joint operations. Worked closely with civic leaders at the City, County and State levels to ensure the capabability of our unit to respond to civil disturbances and natural disasters in support of civilian authorities.","duration":"Dec 1971 Sep 1983 11 years 10 months","duration_short":"11 years 10 months","end_date":"Sep 1983","start_date":"Dec 1971","subtitle":"North Carolina Army National Guard","title":"Training , Operations and Education Specialist"}],"url":""}]', '["Pamela Byrd McPeak “LTC Ronald Bower supervised me when I was a newly enlisted soldier many years ago. I worked as his secretary at a Battalion Headquarters. He instilled in me professionalism, patriotism, and love of country. He encouraged me to get my college degree and become an officer. Without his belief in me, I may never have tried. He was an example and an inspiration. I will be forever grateful.”","Col Wayne Morris USMC (Ret) “Lieutenant Colonel Ron Bower is the individual for which the term Consummate Professional was coined!!! I have known Ron since 1991, when I assumed command of the Marine Corps Combat Service Support Schools. Ron was one of my very key staff members with regard to student instructional package design, development, implementation and follow-on evaluation/reevaluation. One can always count on Ron to be forthright in his approach to matters, and one should NEVER ask for Ron\'s opinion unless you want the pure, unvarnished truth!!! While he IS very tactful in his approach and general demeanor, he is also very plain-spoken, and one never has to wonder where he stands on a given issue! He is bright, perceptive and analytical, yet very timely in his work and always ahead of the proverbial power curve. He often turned what could have been problem issues into opportunities to excel for our Command. While many of us (Marines) rib him about being a \\"Sojer,\\" we have great professional and personal respect for him! He is a good friend and a true Warrior Brother. Semper Fidelis, WVM Wayne V. Morris Col USMC (Ret)”"]'] User: ['Maxine Merlin', 'A dependable resourceful and highly organized professional with extensive experience in staff development and training. Accomplished in management, supervision, operations and curriculum design. Possesses strong project management skills and promotes positive relationships between staff and other business segments within an organization.', 'Available for remote pt work', 'Education Online Services Corporation', '[{"company":"Education Online Services Corporation","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Education Online Services Corporation","title":"Director of Admissions"}],"url":""},{"company":"Eoservecorp","company_id":null,"location":"","positions":[{"description":"","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"Eoservecorp","title":"Director"}],"url":""},{"company":"Kaplan University","company_id":"kaplan-university","location":"","positions":[{"description":"Designed and coordinated on site and virtual training programs for various segments within a sales organization working in cooperation with several education divisions and operations teams. Produced training materials and conducted webinars as new programs and initiatives were launched. Implemented mentor programs at all staff levels to increase individual and team productivity. Created marketing materials to support department initiatives for corporate and academic alliance development and support. Produced a daily newsletter distributed within the department and to executives to improve and maintain communication within a diverse team.Recommendations available upon request.","duration":"Dec 2001 Dec 2010 9 years 1 month","duration_short":"9 years 1 month","end_date":"Dec 2010","start_date":"Dec 2001","subtitle":"Kaplan University","title":"Training Specialist"}],"url":"https://www.linkedin.com/company/kaplan-university"},{"company":"Voluntary Action Center-Fairfax, Va.","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1977 Jul 1981 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 1981","start_date":"Jan 1977","subtitle":"Voluntary Action Center-Fairfax, Va.","title":"Executive Director"}],"url":""},{"company":"Epilepsy Foundation of America","company_id":null,"location":"","positions":[{"description":"Grant research and application for all state chapters of the Epilepsy Foundation to procure training and placement funds through the Department of Health Education and Welfare. Grant research and application for all state chapters of the Epilepsy Foundation to procure training and placement funds through the Department of Health Education and Welfare.","duration":"Sep 1975 Jan 1977 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 1977","start_date":"Sep 1975","subtitle":"Epilepsy Foundation of America","title":"Grant Procurement Officer"}],"url":""}]', '["Laura Strong “Maxine has a proven track record of making a difference. Maxine has trained and coached individuals to higher levels of success and she has done this with extreme consistency. I would have Maxine on my team if I had that choice!”","Drew Goldstein “Maxine Merlin was such an amazing person to work with on a regular basis. Her drive and determination to assist those around her to acheive success is to be commended. Max has impeccable communication and organization skills. She had an impressive ability to develop relationships both internally and externally. Max was the \\"go-to\\" person for information because she was always up to date on initiatives and company happenings. If she did not have information readily available, she would always find the appropriate person to assist with the request. In other words, the word \\"no\\" was not contained within Maxine\'s vocubulary. Maxine\'s philosophy, \\"If I can\'t do it, give me a second and I will find out who can help you.\\" She would never leave you hanging and would always act as a liaison to assist in any and all efforts. Swift and thorough are two more words that come to mind when I think about Maxine. She was a great trainer and always acted above and beyond her responsibilities.”"]']### Assistant: The agent's job is to provide training and support in staff development, and today the user is reaching out to the agent because they need assistance in designing and coordinating virtual training programs for their sales organization.
### Human: Agent: ['Nadeem Udaipurwala', 'Extensive 16+ years of experience gained from working at large global corporations across America, Europe, and Asia, such as FOX Corporation, 20th Century Film (now part of Disney), AT&T TV (formerly DIRECTV), Maxis Telecom, British Telecom, Weatherford Gas, and Porsche Automobile.Oversee technology innovation, strategy, product, systems integration, business & customer relations, and content operations for media cloud platform across Sports, Entertainment, News, and TV Stations. Lead business relations, customer success, functional analysis, design, implementation, and onboarding of creative, graphics, linear broadcast TV, and non linear VOD workflows. Accomplished business and technology goals across several initiatives in cloud computing, user experience, digital media workflows, metadata management, content acquisition, mastering & distribution, news archives, sports production, film & tv programming, marketing & promotions, sales & marketing, media services, prepaid mobile services, and telecom operations & business systems.Strong ability to grasp business needs, workflows, technology stack, adapt quickly, factor in changes within the ecosystem, and adjust plans/solution to deliver a desirable product experience. Build, mentor, and inspire high-performing teams to achieve company, departmental, and project goals.', 'Executive Director of Technology at FOX', 'Fox Corporation', '[{"company":"Fox Corporation","company_id":"fox-corporation","industry":"Broadcast Media","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Fox Corporation","title":"Executive Director"},{"description":"","duration":"Feb 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Fox Corporation","title":"Director"}],"url":"https://www.linkedin.com/company/fox-corporation"},{"company":"Twentieth Century Fox","company_id":"twentieth-century-fox","location":null,"positions":[{"description":"","duration":"Jun 2017 Feb 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2019","start_date":"Jun 2017","subtitle":"Twentieth Century Fox","title":"Associate Director"},{"description":"","duration":"Jul 2016 Jun 2017 1 year","duration_short":"1 year","end_date":"Jun 2017","start_date":"Jul 2016","subtitle":"Twentieth Century Fox","title":"Project Manager"},{"description":"","duration":"Mar 2014 Jun 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2016","start_date":"Mar 2014","subtitle":"Twentieth Century Fox","title":"Senior Business Analyst"}],"url":"https://www.linkedin.com/company/twentieth-century-fox"},{"company":"DIRECTV","company_id":"directv","location":"Los Angeles, California","positions":[{"description":"","duration":"Nov 2012 Mar 2014 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2014","start_date":"Nov 2012","subtitle":"DIRECTV","title":"Lead Business Analyst"}],"url":"https://www.linkedin.com/company/directv"},{"company":"Maxis","company_id":"maxis","location":"Kuala Lumpur, Malaysia","positions":[{"description":"","duration":"Mar 2012 Oct 2012 8 months","duration_short":"8 months","end_date":"Oct 2012","start_date":"Mar 2012","subtitle":"Maxis","title":"Project Manager"}],"url":"https://www.linkedin.com/company/maxis"},{"company":"BT","company_id":"bt","location":null,"positions":[{"description":"","duration":"Nov 2009 Feb 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2012","start_date":"Nov 2009","subtitle":"BT","title":"Enterprise Architect"},{"description":"","duration":"Nov 2007 Oct 2009 2 years","duration_short":"2 years","end_date":"Oct 2009","start_date":"Nov 2007","subtitle":"BT","title":"Lead Business Analyst"},{"description":"","duration":"Mar 2006 Oct 2007 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2007","start_date":"Mar 2006","subtitle":"BT","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/bt"},{"company":"Weatherford","company_id":"weatherford","location":"Bangalore, India","positions":[{"description":"","duration":"Oct 2005 Mar 2006 6 months","duration_short":"6 months","end_date":"Mar 2006","start_date":"Oct 2005","subtitle":"Weatherford","title":"Software Developer"}],"url":"https://www.linkedin.com/company/weatherford"},{"company":"Porsche AG","company_id":"porsche-ag","location":"Bangalore, India","positions":[{"description":"","duration":"Oct 2004 Sep 2005 1 year","duration_short":"1 year","end_date":"Sep 2005","start_date":"Oct 2004","subtitle":"Porsche AG","title":"Software Developer"}],"url":"https://www.linkedin.com/company/porsche-ag"}]', '["“ I had the pleasure of meeting Nadeem when he was working to the development of ESPRIT which turned than into the actual FOX Media Cloud (the FNG sharing system) He is a very friendly and reliable person, super organized, precise, he always had a solution for any type of request. Nadeem has a strong knowledge and technical ability: he was taking ownership of any issues until they were resolved. I have learned a lot from him It has been a pleasure to collaborate with him even most of times from far away (I am based in Rome), but he always had time to connect during my working hours. He’s one of the best persons I have ever collaborated with. ”","“I had the pleasure of working with Nadeem on a CRM project that was very difficult and had gone through a few PMs that could not succeed. Nadeem came in and took over and right away I could tell he knew what he was talking about. He took issues and could come up with solutions for the business and IT. Nadeem was logical and reliable in his work and could relate to both the IT team and the business. If I could work with him again, it would be such a pleasure. I dont post many recommendations but Nadeem deserves the best one. I wish him well in whatever he does and if he would come back we would be lucky.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to oversee technology innovation, strategy, product, systems integration, business & customer relations, and content operations for a media cloud platform, while the user is reaching out to the agent because they need assistance with training and instruction for a new production line lead position.
### Human: Agent: ['Rachel Epperly', "Professional home and office cleaning company owner with 21 years of experience. We have 14 crews to take care of our clients' homes. Weekly, bi-weekly, monthly, on-call and one time cleanings provided by our insured, bonded, uniformed and well-trained crews.Specialties: Green clean certified, R&D experience, sales and marketing, purchasing, chief employee morale officer.", 'Owner, Maid Brigade of Rockville', 'Maid Brigade of Rockville', '[{"company":"Maid Brigade of Rockville","company_id":"maid-brigade","industry":"Consumer Services","location":null,"positions":[{"description":"Full spectrum of duties including Chief morale officer, advertising and marketing, customer service, purchasing, fleet maintenance, office manager, trainer, equipment maintenance, etc. in my office. R&D Co-Chairperson for Maid Brigade and Ad Council Representative for Maid Brigade\'s Marketing Department.","duration":"Jul 1994 - Present 27 years 5 months","duration_short":"27 years 5 months","end_date":"Present","start_date":"Jul 1994","subtitle":"Maid Brigade of Rockville","title":"Owner"},{"description":"","duration":"1994 - Present 27 years","duration_short":"27 years","end_date":"Present","start_date":"1994","subtitle":"Maid Brigade of Rockville","title":"Owner"},{"description":"","duration":"1994 - Present 27 years","duration_short":"27 years","end_date":"Present","start_date":"1994","subtitle":"Maid Brigade of Rockville","title":"Owner/President"},{"description":"","duration":"1994 2010 16 years","duration_short":"16 years","end_date":"2010","start_date":"1994","subtitle":"Maid Brigade","title":"Franchise Owner"}],"url":"https://www.linkedin.com/company/maid-brigade"}]', '["Colin Miyabara “She\'s the best at just about everything she takes on!”","Kim Coates - Schofield “Hiring Rachel\'s company is the best thing that I have ever done. I am always happy at the results her team provides!!!”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to provide professional home and office cleaning services, and today the user is reaching out to the agent because they need to schedule a one-time cleaning for their office.
### Human: Agent: ['Beth Smith MBA', 'I have been in the technology field for over 20 years. I have also had the pleasure of working in various industry types. Project Management methodologies can be applied to all industries to help the organization meet it growing needs. I have worked as an individual contributor, lead teams of 20+ persons which included senior management. I have lead analyst teams to assist me in meeting organizational goals timely and proficiently. I am organized and accustomed to working in fast-paced environments. I am willing to learn and to teach. I believe there is no "I" in team because it takes a collective of ideas and knowledge to put the best techniques and workflows into place.', 'Cerner Clinical Informatics Consultant with Ettain', 'ettain group', '[{"company":"ettain group","company_id":"ettain-group","industry":"Staffing and Recruiting","location":"United States","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"ettain group","title":"Clinical Informatics Analyst / Cerner Millinium"}],"url":"https://www.linkedin.com/company/ettain-group"},{"company":"Antelope Valley Hospital","company_id":"avmedicalcenter","location":"Palmdale, CA","positions":[{"description":"","duration":"Oct 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Oct 2017","subtitle":"Antelope Valley Hospital","title":"IT Physician Analyst"}],"url":"https://www.linkedin.com/company/avmedicalcenter"},{"company":"Home Helpers Home Care","company_id":"home-helpers","location":"Hesperia, California","positions":[{"description":"","duration":"May 2016 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"Home Helpers Home Care","title":"Owner"}],"url":"https://www.linkedin.com/company/home-helpers"},{"company":"Kaiser Permanente - West Los Angeles","company_id":"kaiser-permanente","location":"","positions":[{"description":"","duration":"Jul 2009 - Present 13 years 1 month","duration_short":"13 years 1 month","end_date":"Present","start_date":"Jul 2009","subtitle":"Kaiser Permanente - West Los Angeles","title":"Project Manager III"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"The Amina Consulting Group","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2009 - Present 13 years 7 months","duration_short":"13 years 7 months","end_date":"Present","start_date":"Jan 2009","subtitle":"The Amina Consulting Group","title":"Owner/Principal"}],"url":""},{"company":"Wachovia","company_id":"wellsfargo","location":"","positions":[{"description":"","duration":"Oct 2007 - Present 14 years 10 months","duration_short":"14 years 10 months","end_date":"Present","start_date":"Oct 2007","subtitle":"Wachovia","title":"Project Manager"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Sutter Health","company_id":"sutter-health","location":"","positions":[{"description":"","duration":"2001 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2001","subtitle":"Sutter Health","title":"Sr. Business Analyst Epic"}],"url":"https://www.linkedin.com/company/sutter-health"}]', '["Raymond Hazelwood “While Beth and I were colleagues at Antelope Valley Hospital. Beth was a pillar of excellence and a strong effective leader. Beth and I were members of the Information Technology department though we were on different teams. I have worked in IT as an engineer and implementer for over 25 years. Beth introduced project management tools to me that helped me manage my project more efficiently and at a high level of professionalism. Beth helped me as well as other engineers and technicians in IT because she wanted to everyone to excel professionally. She gave so much to the professional development of others even though she had no obvious interest in the success of their projects. She demonstrated authentic and innovative leadership where it was desperately needed and she knew she would not receive the credit and recognition that she deserved. Beth has outstanding organization and project management skills which she is always willing to employ for anyone whom she feels can use her help. Beth is a valuable asset to every one that has the pleasure of working with her. ”","Leota Walker MSN, RN, RNC-NIC “Beth is a very intelligent, purpose driven person with a take charge personality. I am honored to have had the chance to work with her, she is a great resource for many projects and pays close attention to detail. She communicates her ideas clearly and articulately. She deals with sensitivity with patients, customers and co-workers and is completely loyal and trustworthy. I found her to be very easy to work with and she was an asset to the organization”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide project management expertise across various industries, and today the user is reaching out to the agent because they need assistance with implementing project management tools in their role as a Principal Systems Engineer.
### Human: Agent: ['Chris Grunwald', 'Husband and father of two. I love collaborating with others to solve problems. Hard-working, analytical, detail-oriented and driven to succeed.', 'Manager, Product Management at ITA Group', 'ITA Group, Inc.', '[{"company":"ITA Group, Inc.","company_id":"itagroup","industry":"Advertising Services","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Apr 2022","subtitle":"ITA Group, Inc.","title":"Manager, Product Management"},{"description":"- Drove execution of new Employee Recognition mobile app, including creation of the business case, development partner vendor search and selection, React Native and API development, and go-to-market activities.- Led multiple Product Owners and development teams in SAFe implementation of Engagement platform re-architecture to move from a monolith to a microservice-based approach.- Managed product roadmap based on extensive market knowledge, competitor research, and collaboration with internal stakeholders and customers.- Collaborated with multiple product development teams to provide product vision and lead Agile delivery of prioritized features across multiple solution lines.- Responsible for stakeholder communications, release notifications, sales team training and creation of sales enablement tools, and executive presentations.","duration":"Jun 2017 Apr 2022 4 years 11 months","duration_short":"4 years 11 months","end_date":"Apr 2022","start_date":"Jun 2017","subtitle":"ITA Group, Inc.","title":"Sr. Product Manager, Engagement"},{"description":"- Lead Business Analyst for multi-team development and successful launch of company’s first global Employee Recognition platform.- Led process improvements of new Consumer Rebate platform, resulting in faster claims processing, fewer errors, and less operational support hours.- Prepared Business Requirements Documents, user stories, process flows, and training and operational materials.","duration":"May 2016 Jun 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2017","start_date":"May 2016","subtitle":"ITA Group, Inc.","title":"Sr. Business Analyst"}],"url":"https://www.linkedin.com/company/itagroup"},{"company":"Blackhawk Engagement Solutions","company_id":"hawk-incentives","location":null,"positions":[{"description":"-Led design, build, and launch of new SaaS e-commerce platform for gift card selection and fulfillment.-Collaborated with multiple Product Managers and teams from newly acquired companies on build and launch of new SaaS Channel Sales Incentive platform.","duration":"Mar 2015 May 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2016","start_date":"Mar 2015","subtitle":"Blackhawk Engagement Solutions","title":"Sr. Technical Product Manager"},{"description":"- Responsible for resource allocation for new projects and maintenance work.- Led project scoping efforts to determine effort for new builds and enhancements.","duration":"Jun 2014 Mar 2015 10 months","duration_short":"10 months","end_date":"Mar 2015","start_date":"Jun 2014","subtitle":"Blackhawk Engagement Solutions","title":"Sr. Manager, Engineering"},{"description":"-Organized and led the release, execution and launch of custom global employee experience and channel sales incentives program websites. -Led client project calls, requirements gathering sessions and demonstrations of website functionality. -Developed user stories, workflows, use case diagrams and website prototypes.","duration":"Jun 2008 Jun 2014 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jun 2014","start_date":"Jun 2008","subtitle":"Blackhawk Engagement Solutions","title":"Sr. Systems Analyst"},{"description":"-Acted as day-to-day client contact providing program and project management, technical support and guidance to ensure client satisfaction.-Managed all communications while acting as liaison between client and development team.","duration":"Sep 2007 Jun 2008 10 months","duration_short":"10 months","end_date":"Jun 2008","start_date":"Sep 2007","subtitle":"Blackhawk Engagement Solutions","title":"Account Manager"},{"description":"-Showcased verbal and written communication skills through daily correspondence with rewards program participants.-Demonstrated ability to stay calm under pressure and troubleshoot website issues reported by inbound callers.","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"Blackhawk Engagement Solutions","title":"Client Services Representative"}],"url":"https://www.linkedin.com/company/hawk-incentives"}]', '["Dale Bundy “There have only been a handful of incredibly talented individual’s that I’ve had the pleasure of working with during my career. Those that stand out above everyone else. Chris is among them. I witnessed him advance his skills and career through hard work, dedication, and a desire to succeed. While Chris worked for me at Blackhawk Network, first as a Systems Analyst and later as an Engineering Manager, I had the utmost confidence that any project he led would be successful. When he later moved into a Product Management role, I selfishly hated to see him leave my team but had the satisfaction of seeing him excel even more, as I knew he would. Chis has a solid understanding of software from both a usability and a technology perspective, having worked as a leader in both Engineering and Product Management. That foundation provides Chris great insight into what it takes to build products that are high performing, with consistent and intuitive user interfaces. On top of all his professional credentials, Chris is very personable and energetic. He brings people together to solve problems and develop incredible software. Chris would be a valuable addition to any organization.”","Sangeetha Sahasranaman “Chris is hands down one of the smartest and nicest Product Managers I’ve had the pleasure of working with. It’s rare that you come across standout talent like Chris. He is highly organized, goal oriented, hardworking, trustworthy, competent and has the uncanny ability to connect with a wide variety of audience. He has set very high standards for the product team at ITA Group with his thorough research and outstanding documentation skills. He truly cares about the product and leads his team with a great deal of care and empathy. Chris is a real gem and any team/employer would be super lucky to have him.”"]'] User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to manage product development and lead Agile delivery of prioritized features, while the user is reaching out to the agent because they need assistance in optimizing their email marketing campaigns and conducting A/B testing for better results.
### Human: Agent: ['David Solem', 'Skilled Nursing Home professional offering several years of progressive Healthcare experience in directing operations, planning, organizing and implementing programs. Experience in managing all areas of SNF operations. I have a broad range of skills gained through hands on experience in the field', 'Administrator / Preceptor looking for new opportunity in Texas', 'Coon Nursing Home', '[{"company":"Coon Nursing Home","company_id":null,"location":"Dalhart, Texas, United States","positions":[{"description":"","duration":"Oct 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Coon Nursing Home","title":"Interim Administrator"}],"url":""},{"company":"Oasis Nursing and Rehabilitation Center","company_id":"oasis-nursing-and-rehabilitation-center","location":"El Paso, Texas, United States","positions":[{"description":"130 Bed SNF currently going through renovation. Had successful state and local infection control surveys during covid pandemic. Trained Administrator in Training to pass tests and assume role of Administrator. 130 Bed SNF currently going through renovation. Had successful state and local infection control surveys during covid pandemic. Trained Administrator in Training to pass tests and assume role of Administrator.","duration":"Mar 2020 Aug 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2021","start_date":"Mar 2020","subtitle":"Oasis Nursing and Rehabilitation Center","title":"Interim Administrator"}],"url":"https://www.linkedin.com/company/oasis-nursing-and-rehabilitation-center"},{"company":"Mountain View Health and Rehabilitation","company_id":"mountain-view-health-and-rehabilitation","location":"El Paso, Texas Area","positions":[{"description":"Helped prepare Administrator in Training to assume role of Administrator. Helped prepare Administrator in Training to assume role of Administrator.","duration":"Nov 2019 Mar 2020 5 months","duration_short":"5 months","end_date":"Mar 2020","start_date":"Nov 2019","subtitle":"Mountain View Health and Rehabilitation","title":"Interim Administrator"}],"url":"https://www.linkedin.com/company/mountain-view-health-and-rehabilitation"},{"company":"Patriot Rehabilitation And Wellness Center","company_id":null,"location":"El Paso, Texas Area","positions":[{"description":"Open new 124 bed Skilled Nursing Facility in North East El Paso. Open new 124 bed Skilled Nursing Facility in North East El Paso.","duration":"Jul 2019 Nov 2019 5 months","duration_short":"5 months","end_date":"Nov 2019","start_date":"Jul 2019","subtitle":"Patriot Rehabilitation And Wellness Center","title":"Administrator"}],"url":""},{"company":"Grace Pointe Wellness Center","company_id":null,"location":"El Paso, Texas Area","positions":[{"description":"Newly remodeled Skilled Nursing Facility Newly remodeled Skilled Nursing Facility","duration":"Sep 2017 Jul 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2019","start_date":"Sep 2017","subtitle":"Grace Pointe Wellness Center","title":"Administrator"}],"url":""},{"company":"Mesa Hills Healthcare Resdence","company_id":null,"location":"El Paso, Texas Area","positions":[{"description":"","duration":"Jun 2017 Sep 2017 4 months","duration_short":"4 months","end_date":"Sep 2017","start_date":"Jun 2017","subtitle":"Mesa Hills Healthcare Resdence","title":"Interim Administrator"}],"url":""},{"company":"El Paso Health and Rehab","company_id":null,"location":"El Paso, Texas Area","positions":[{"description":"Prepared facility for upcoming annual survey.Assisted in updated current facility contracts.Has successful in-house CNA class to fill all CNA positions. Prepared facility for upcoming annual survey.Assisted in updated current facility contracts.Has successful in-house CNA class to fill all CNA positions.","duration":"Feb 2017 May 2017 4 months","duration_short":"4 months","end_date":"May 2017","start_date":"Feb 2017","subtitle":"El Paso Health and Rehab","title":"Interim Administrator"}],"url":""},{"company":"Mountain View Nursing & Rehab","company_id":null,"location":"El Paso, Texas Area","positions":[{"description":"184 Bed Skilled Nursing Facility.Reduced Dietary and Nursing expenses to meet budget guidelines. 184 Bed Skilled Nursing Facility.Reduced Dietary and Nursing expenses to meet budget guidelines.","duration":"Jul 2016 Jan 2017 7 months","duration_short":"7 months","end_date":"Jan 2017","start_date":"Jul 2016","subtitle":"Mountain View Nursing & Rehab","title":"Administrator"}],"url":""},{"company":"St Giles Nursing and Rehabilitation","company_id":null,"location":"El Paso, Texas Area","positions":[{"description":"Opened new 124 Bed state ot the art Skilled Nursing Facility, when through CHOW process after 8 months. Opened new 124 Bed state ot the art Skilled Nursing Facility, when through CHOW process after 8 months.","duration":"Nov 2014 Jun 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2016","start_date":"Nov 2014","subtitle":"St Giles Nursing and Rehabilitation","title":"Administrator"}],"url":""},{"company":"Rockwood Manor","company_id":null,"location":"Midland, TX","positions":[{"description":"112 bed SNF with 3 secure units. 112 bed SNF with 3 secure units.","duration":"Oct 2012 Jun 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2014","start_date":"Oct 2012","subtitle":"Rockwood Manor","title":"Administrator"}],"url":""},{"company":"Fort Stockton Nursing Center","company_id":null,"location":"Fort Stockton, TX","positions":[{"description":"Administrator 120 bed SNF. Ensured Facility maintained HUD, State and Federal regulations. Helped facility clear previous deficiencies and maintain good compliance record. Administrator 120 bed SNF. Ensured Facility maintained HUD, State and Federal regulations. Helped facility clear previous deficiencies and maintain good compliance record.","duration":"Dec 2006 Jan 2012 5 years 2 months","duration_short":"5 years 2 months","end_date":"Jan 2012","start_date":"Dec 2006","subtitle":"Fort Stockton Nursing Center","title":"Administrator"}],"url":""},{"company":"Vista Hills Healthcare Center","company_id":null,"location":"El Paso, Texas Area","positions":[{"description":"Completed 1000 required hours of the Administrator in training program. Followed up and assisted with documentation on Life Safety Code inspection and Health survey. Responsibilities included managing budget and preparing monthly reports. Completed 1000 required hours of the Administrator in training program. Followed up and assisted with documentation on Life Safety Code inspection and Health survey. Responsibilities included managing budget and preparing monthly reports.","duration":"Jan 2006 Oct 2006 10 months","duration_short":"10 months","end_date":"Oct 2006","start_date":"Jan 2006","subtitle":"Vista Hills Healthcare Center","title":"Administrator In Training"}],"url":""},{"company":"Action Vending, Inc","company_id":null,"location":"","positions":[{"description":"Supervised and trained service department staff of 4.Formulated, wrote and implemented new service guidelines and procedures. Supervised and trained service department staff of 4.Formulated, wrote and implemented new service guidelines and procedures.","duration":"Jun 1981 Feb 1990 8 years 9 months","duration_short":"8 years 9 months","end_date":"Feb 1990","start_date":"Jun 1981","subtitle":"Action Vending, Inc","title":"Shop Manager, Supervisor, Parts Department, Manager and Technician"}],"url":""}]', '["Paul Pineda “I had the privilege and opportunity to be David\'s Preceptor at Vista Hills. The initiative and proactive attitude that David exhibited throughout his training was examplary to even the Department Managers. David continued on with me even after he completed his Preceptorship, providing me the opportunity to do my job better. I truly regarded David as a peer even in those early days. I highly recommend David to ny company who has the opportunity to hire David.”"]'] User: ['Patrick Broccolo, CNA', 'EXCEPTIONAL. DEPENDABLE. COMPASSIONATE. HOME CARE. Considering home care for a loved one? Since 2006, Senior1Care has delivered exceptional quality care to those who desire to live independently whether it is in their home or senior living community. We provide a unique scope of caregiving services including personal care, homemaker services, dementia care, care coordination, and geriatric care management. We are a local, family owned, and operated agency that customizes our services in unique ways to meet the exact needs of our clients.', 'Senior1Care', 'Senior1Care', '[{"company":"Senior1Care","company_id":"senior1care","industry":"Individual & Family Services","location":"Carmel, Indiana","positions":[{"description":"","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"Senior1Care","title":"Co-Owner"}],"url":"https://www.linkedin.com/company/senior1care"},{"company":"OneZone Chamber of Commerce","company_id":"one-zone-chamber","location":"Hamilton County, Indiana, United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jan 2021","subtitle":"OneZone Chamber of Commerce","title":"Chairman Of The Board"}],"url":"https://www.linkedin.com/company/one-zone-chamber"},{"company":"Legacy CNA Training","company_id":null,"location":"Carmel, Indiana","positions":[{"description":"","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Legacy CNA Training","title":"Co-Owner"}],"url":""},{"company":"Rotary Club of Indianapolis","company_id":"rotary-club-of-indianapolis","location":null,"positions":[{"description":"","duration":"Jul 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Rotary Club of Indianapolis","title":"Board Member Director"},{"description":"","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"Rotary Club of Indianapolis","title":"Member"}],"url":"https://www.linkedin.com/company/rotary-club-of-indianapolis"}]', '["Lisa Rollings “Love Patrick! Great guy who runs an awesome company! We are on a board together within Rainmakers and we are both Indianapolis Rotarians. Great professional. Highly reccomend working with him and Senior 1 Care!”","Courtney Lloyd “I have know Patrick for several years now and he is outstanding in how he handles his clients. We serve on a board together and he is the vice president. His leadership, dedication, and desire to help others is the true differentiator of his business. ”"]']### Assistant: The agent's job is to offer skilled nursing home services, while the user is reaching out to the agent because they need to inquire about personalized home care services for their loved one.
### Human: Agent: ['Patti Feith', 'SALES SKILLS: Extensive experience in developing new clients and managing existing accounts. A proven, consistent performer in establishing new business and generating sales growth. Highly effective in utilizing interpersonal/presentation and written communication skills to exceed organizational goals and expectations.ADAPTABILITY / PROACTIVITY: Established reputation for assessing and resolving a wide range of issues in a timely and cost effective manner in accordance with company policies and procedures. Learn and apply new skills quickly. Adjust to changing conditions and pursue opportunities for added responsibility.RESULTS- DRIVEN: Manage multiple tasks within high-pressure environments while focusing on details and ensuring quality standards. Maximize the return on resources through consultative activity and planning. Collaborate with individuals from multiple departments toward common goals.TECHNICAL ABILITIES: Skilled in MS Office Suite and multiple proprietary applications. Perform installation and troubleshooting of hardware, software and other technical equipment.Specialties: • Proven ability to build strong relationships • Demonstrated project management strengths• Persuasive & professional presentation skills • Thorough attention to detail & quality results• Assess customer needs & position solutions • Effective analytical skills to quantify value• Prospect management database experience • Windows & Microsoft Office proficiency', 'Insanely Customer Centric - Certified International Specialist', 'DHL Express', '[{"company":"DHL Express","company_id":null,"location":"Greater St. Louis Area","positions":[{"description":"","duration":"Sep 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Sep 2015","subtitle":"DHL Express","title":"Account Executive"}],"url":""},{"company":"DHL Express USA","company_id":"dhl","location":"Hazelwood, MO","positions":[{"description":"DHL Express transports urgent documents and goods reliably and on time from door-to-door in more than 220 countries and territories, and operates the most comprehensive global express network. DHL Express transports urgent documents and goods reliably and on time from door-to-door in more than 220 countries and territories, and operates the most comprehensive global express network.","duration":"Sep 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Sep 2015","subtitle":"DHL Express USA","title":"CIS"}],"url":"https://www.linkedin.com/company/dhl"},{"company":"Pilot Freight Services","company_id":"pilot-freight-services","location":"","positions":[{"description":"Pilot Freight Services is a full-service global transportation and logistics company with over 75 locations throughout North America, and a worldwide network of overseas partners. For you, that translates into global coverage 24 hours a day, 7 days a week. Which means not only can we move your freight anywhere in the world, we can deliver the expertise and customized services that help your business run more effectively and efficiently than you ever thought possible. After all, we’re not just shipping freight, we’re Piloting Business.","duration":"May 2011 Sep 2015 4 years 5 months","duration_short":"4 years 5 months","end_date":"Sep 2015","start_date":"May 2011","subtitle":"Pilot Freight Services","title":"Account Executive"}],"url":"https://www.linkedin.com/company/pilot-freight-services"},{"company":"Cass Information Systems","company_id":"cass-information-systems","location":"","positions":[{"description":"Cass is ranked as the leading provider of freight invoice payment, audit and rating services in North America. We focus on providing customized invoice processing and information services utilizing EDI, Internet and paper-based transactions Cass is ranked as the leading provider of freight invoice payment, audit and rating services in North America. We focus on providing customized invoice processing and information services utilizing EDI, Internet and paper-based transactions","duration":"Nov 2008 May 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2011","start_date":"Nov 2008","subtitle":"Cass Information Systems","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/cass-information-systems"},{"company":"DHL Express","company_id":"dhl","location":"","positions":[{"description":"Territory specific Sales manager. Responsible for prospecting and closing on new business as well as maintance of existing customer base. Territory specific Sales manager. Responsible for prospecting and closing on new business as well as maintance of existing customer base.","duration":"Dec 2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"Dec 2007","subtitle":"DHL Express","title":"Account Executive"}],"url":"https://www.linkedin.com/company/dhl"},{"company":"FedEx Services","company_id":"fedex-services","location":"","positions":[{"description":"","duration":"Mar 1988 Nov 2007 19 years 9 months","duration_short":"19 years 9 months","end_date":"Nov 2007","start_date":"Mar 1988","subtitle":"FedEx Services","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/fedex-services"}]', '["Gordon Steffens “I had the pleasure of working with Patti when she held several positions while at FedEx. Patti is a diligent “go getter” who leads by example and continually provides a high level of colaboration with both her internal and external customers. She is direct, and gets the job done while at the same time allowing her team members to excel, grow, learn from each other, and benefit from her experience. Patti is a great mentor, and I would welcome the opportunityto have her on my team in any work environment.”","Zach Soukup “Patti Feith was an excellent hiring decision for me at DHL Express as Account Executive. Her professionalism, solid business knowledge and consultative expertise lead to her immediate success and positive impact to my District’s performance. In a very short period of time she earned her status on my team as being a leader, mentor and was instrumental in helping develop our colleagues. I have complete confidence in Ms. Feith to bring value to any organization valuing professional talent.”"]'] User: ['John Sedenquist', 'Professional Capabilities \uf0d8 Over 40 years sales/business management experience \uf0d8 Managed $9 million multiple location contracting business \uf0d8 Established a US sales organization of 100 sales professionals and support staff \uf0d8 Integrated acquisitions into existing business \uf0d8 Developed and taught sales training programs \uf0d8', 'Retired', 'Retired', '[{"company":"Retired","company_id":null,"location":"Sarasota, Florida Area","positions":[{"description":"Retired from the day to day business world. I have been fortunate to have worked with and for many great people that helped in making 50+ years in the working world a rewarding journey. Retired from the day to day business world. I have been fortunate to have worked with and for many great people that helped in making 50+ years in the working world a rewarding journey.","duration":"Sep 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Retired","title":"Life Explorer"}],"url":""}]', '["Milton Gomez Jr. “John was an excellent mentor and a great sales person. He had a good relationship with the customers and always tried his best to fullfill the needs of the customers. John helped create various internal program that aided to the growth of the company.”","Damian Vines “John\'s entrepreneurial spirit and ability to make decisions to keep a project moving is a key asset. John has been instrumental in bringing us into the industry and giving us the tools necessary to succeed. John is a valuable resource in the concrete industry with a great expanse of varying work experiences.”"]']### Assistant: The agent's job is to develop new clients and manage existing accounts, and today the user is reaching out to the agent because they need assistance in integrating acquisitions into their existing business.
### Human: Agent: ['Jordan C. Booker-Medley', 'A community minded leader with an interest in cross-generational leadership practice that connect people to vital resources, and builds bridges to opportunities for Emerging BIPOC LGBTQIA+ artists. I’m believer in taking control of my own narratives, and empowering others to do the same. Creativity, passion, sociability, self-confidence, and determination are just seasonings for transformational leadership. I consider myself a great cook!', 'Chief Executive Officer at Medley of Moves Management & Consulting', 'Medley of Moves Management & Consulting', '[{"company":"Medley of Moves Management & Consulting","company_id":null,"location":"Charlotte, North Carolina, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Medley of Moves Management & Consulting","title":"Chief Executive Officer"}],"url":""},{"company":"Medley Of Moves","company_id":"medley-of-moves","location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"May 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"May 2018","subtitle":"Medley Of Moves","title":"Creative Director"}],"url":"https://www.linkedin.com/company/medley-of-moves"},{"company":"University of North Carolina School of the Arts","company_id":"uncsa","location":null,"positions":[{"description":"","duration":"Sep 2019 Sep 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2021","start_date":"Sep 2019","subtitle":"University of North Carolina School of the Arts","title":"Administrative Support Associate"},{"description":"• Designed plan to increase staff effectiveness and student engagement through open dialogues fostering more effective and authentic departmental relationships with staff and over 1,200 students• Generated statistical data reports to the staff and management teams regarding facility operations and utilizations• Implemented strategies to improve registration process, check-in & check-out procedures, and parent contact protocols• Interacted with 300-500 students daily, analyzed, and documented student and parent concerns about student safety protocols using reporting software like Maxient and other comprehensive software programs","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"University of North Carolina School of the Arts","title":"Manager of the Hanes Student Commons"}],"url":"https://www.linkedin.com/company/uncsa"},{"company":"Arts Council of Winston-Salem & Forsyth County","company_id":"arts-council-of-winston-salem-and-forsyth-county","location":null,"positions":[{"description":"","duration":"May 2021 Aug 2021 4 months","duration_short":"4 months","end_date":"Aug 2021","start_date":"May 2021","subtitle":"Arts Council of Winston-Salem & Forsyth County","title":"Marketing & Communications Manager"},{"description":"","duration":"Nov 2020 Apr 2021 6 months","duration_short":"6 months","end_date":"Apr 2021","start_date":"Nov 2020","subtitle":"The Arts Council of Winston-Salem and Forsyth County","title":"Engagement and Relations Services Manager"},{"description":"• Created and implemented a comprehensive programming proposal plan focused on maximizing social media engagement and studying ACWSFC’s social Impact as it relates to the greater Forsyth county and triad community• Increased social media following by 600 followers organically in 6 months, increasing participation from 10% to a peak of 70%, while also raising Black artist engagement by 1000% to 20 organization affiliated artists• Secured a $50,000 donation during fundraising campaign, managed 1000 annual grant applications • Analyzed trends in data from social media campaigns, google ads, and website traffic to build more comprehensive and inclusive grant programming and artist support service offerings • Compiled data about neighborhood demographics, market behaviors, and community history to ensure equitable and inclusive programming that would serve BIPOC and increase representation in the local arts spaces• Partnered with the city of Winston-Salem public art commission to address the effects of COVID-19 on the local arts industry, organizing town-hall discussions to increase funding and awareness of the effects","duration":"Dec 2019 Nov 2020 1 year","duration_short":"1 year","end_date":"Nov 2020","start_date":"Dec 2019","subtitle":"The Arts Council of Winston-Salem and Forsyth County","title":"Manager of Grants and Support Services"}],"url":"https://www.linkedin.com/company/arts-council-of-winston-salem-and-forsyth-county"}]', '["Travis Barnes “Jordan is a fantastic person to work with, and is not only a multi-skilled and insightful colleague, but also an inspiring strategist. Very good person. Great individual with a very strong problem solving skills. Jordan is an asset to any company. Jordan is a very experienced professional and he is able to promote personal and professional improvements among collegues and partners. A driven, ambitious individual with an infectious enthusiasm for any project. I highly recommend working and connecting with Jordan.”","Jordan Andrew Speas “Jordan Booker-Medley as a worker sits at the intersection of arts and cultural advancement, finding innovative ways to meld the worlds of artistic craft and community responsibility together. Jordan is a collaborative partner who values the process of positive work relationships and strategic group planning. I had the great fortune of working with Mr. Booker-Medley as a cohort member of the 2021 Black Creatives Revival, it was there that I witnessed first-hand his attention to detail, patience, leadership, and overall positive work ethic. Jordan is truly an asset to any team he is a part of. ”","Joe Rick, MBA, MA “Jordan is an energetic and creative soul who embraces relationships and creates partnerships. ”"]'] User: ['Chad Barkman', 'MARKETING AND COMMUNICATIONS PROFESSIONAL WITH LONG TRACK RECORD OF IMPACTING THE BOTTOM LINEAccomplished marketing professional with extensive team leadership and project management experience. Resourceful problem solver able to implement effective solutions to complex challenges. Skillful leader able to build strong partnerships with cross-functional areas. Progressive experience developing comprehensive marketing strategies that connect customer needs to business goals. Areas of Expertise:• Project Management • Strategic Market Planning • Process Improvement• B2B Communications • Email Marketing • Budget AdministrationContact: cbarkman@cinci.rr.com', 'Business Consultant, Multimedia Marketing', 'WellPoint', '[{"company":"WellPoint","company_id":"antheminc","industry":"Hospitals and Health Care","location":"Cincinnati, Ohio Area","positions":[{"description":"","duration":"Aug 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"Aug 2014","subtitle":"WellPoint","title":"Multimedia Marketing Manager, B2B"}],"url":"https://www.linkedin.com/company/antheminc"},{"company":"WellPoint","company_id":"antheminc","location":null,"positions":[{"description":"Worked with all areas of the company aligning B2B communication needs, identifying best practices and realizing enterprise efficiencies. Trained and led team of 5 marketing managers in driving change and championing communication solutions across WellPoint’s 14 state enterprise.• Developed and implemented company-wide best practice process to effectively communicate to +300K clients and +100K brokers, as well as internal business partners. • Led company to earn top industry rating for B2B communications in 2012 and 2013 by developing an online news communication system that strategically aligned corporate messaging while improving the value of WellPoint’s corporate communications. • Identified and launched automated processes that made it possible for 5 resources to perform the work previously handled by 23 resources.• Managed corporate presence at major national trade show from 2011-2013.","duration":"2011 Dec 2013 2 years","duration_short":"2 years","end_date":"Dec 2013","start_date":"2011","subtitle":"WellPoint","title":"B2B Communications Director"},{"description":"Assessed current employer experience for 14 independently-managed state business units, aligning communication strategies for enterprise-wide best practices and synergy savings. Trained and led team of 2 marketing managers.• Increased employer email records from 30% in 2008 to 80% in 2013 by leading enterprise B2B email boost team and executing strategic record acquisition initiatives.• Achieved $1M+ annualized savings by leading business partners to embrace email as primary method for communicating to clients over conventional print/mail, and implementing enterprise-standard process for employer email newsletters. • Facilitated $1M+ annualized corporate savings by driving adoption of print-on-demand and electronic / paperless solutions for enterprise marketing collateral.","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"WellPoint","title":"Marketing Optimization Manager / Team Lead"},{"description":"Managed execution of all marketing efforts for strategic business units. Mentored 8 marketing coordinators.• Saved $100K+ on new product marketing collateral by identifying and implementing new print-on-demand system.• Generated $60.5M in premium over a 3-year period through targeted B2B advertising and direct mail campaigns and developing a broker co-op direct mail and advertising program.• Supported company earning national accreditation from 2 prestigious organizations by drafting charter and serving as chairperson for inter-department committee handling corporate communication compliance requirements.","duration":"2000 2007 7 years","duration_short":"7 years","end_date":"2007","start_date":"2000","subtitle":"WellPoint","title":"Team Lead, Marketing Programs"}],"url":"https://www.linkedin.com/company/antheminc"},{"company":"Insight Media Advertising","company_id":null,"location":"","positions":[{"description":"• Managing account list of over 75 active B2B and consumer/retail clients • Representing and placing media schedules for 24 cable television networks• Developing special event campaigns to increase store traffic for clients• Concepting and producing television commercials• Serving as announcer/voice-over talent for hundreds of commercials • Managing account list of over 75 active B2B and consumer/retail clients • Representing and placing media schedules for 24 cable television networks• Developing special event campaigns to increase store traffic for clients• Concepting and producing television commercials• Serving as announcer/voice-over talent for hundreds of commercials","duration":"1995 1999 4 years","duration_short":"4 years","end_date":"1999","start_date":"1995","subtitle":"Insight Media Advertising","title":"Account Executive"}],"url":""}]', '["Susanne Indelicato “Chad has a wonderful leadership style. He always comes up with reasonable solutions to problems, in his usual logical manner. Chad is very responsive and resourceful. His ideas for managing communications processes at WellPoint are efficient and effective. He is amazing to work with.”","Mark Homyk “Chad played a key role in developing and launching a new digital solution. He identified opportunities to streamline and optimize our communications process leveraging the technology. He also served as the principal project manager. After a brief pilot, the tool was identifed as a best practice and expanded across multiple business segments. I can\'t say enough about Chad\'s accomplishments with this and many other projects he led for our team.”"]']### Assistant: The agent's job is to connect with potential clients and promote effective communication strategies, and today the user is reaching out to the agent because they need assistance in developing a comprehensive marketing strategy for their business.
### Human: Agent: ['Randi Alexander-Rolison', 'Social Media Administrator, and Project Manager in a wide variety of business applications. Particularly interested in client representation and providing interactive relationships with new customer interests. Always interested in community projects, online marketing, and close interactions with local small businesses. Specialties: Social media, non profits, grant writing, website management, event promotion, transaction negotiation, branding, online representation', 'Owner of Socially Wired', 'Socially Wired', '[{"company":"Socially Wired","company_id":null,"location":"Washington","positions":[{"description":"Providing online representation to businesses via social media outlets such as Twitter, Facebook, LinkedIn, and content management of websites. Providing online representation to businesses via social media outlets such as Twitter, Facebook, LinkedIn, and content management of websites.","duration":"Mar 2011 - Present 10 years 9 months","duration_short":"10 years 9 months","end_date":"Present","start_date":"Mar 2011","subtitle":"Socially Wired","title":"Owner"}],"url":""},{"company":"The Social Business","company_id":"thesocialbusiness","location":"","positions":[{"description":"The Social Business: An organization designed consciously around engagement through social tools in response to a change in how customers communicate and the emergence of the social web. The Social Business: An organization designed consciously around engagement through social tools in response to a change in how customers communicate and the emergence of the social web.","duration":"Apr 2011 Jun 2015 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jun 2015","start_date":"Apr 2011","subtitle":"The Social Business","title":"Director of Client Services"}],"url":"https://www.linkedin.com/company/thesocialbusiness"},{"company":"Healthy Beginnings","company_id":null,"location":"","positions":[{"description":"Provide direct service at community health and developmental screenings, financial tracking and reporting for the executive director and the board of directors, act as liaison between the program staff and the High Desert Education Service District, attend various community and program related meetings, promote program activities via facebook and twitter, manage website content, design advertisements, help coordinate annual fundraisers, and other various job duties as assigned. Provide direct service at community health and developmental screenings, financial tracking and reporting for the executive director and the board of directors, act as liaison between the program staff and the High Desert Education Service District, attend various community and program related meetings, promote program activities via facebook and twitter, manage website content, design advertisements, help coordinate annual fundraisers, and other various job duties as assigned.","duration":"Aug 2008 Mar 2011 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2011","start_date":"Aug 2008","subtitle":"Healthy Beginnings","title":"Intake Assessment Specialist"}],"url":""}]', '["James Gentes “I\'ve worked closely with Randi to manage the social media campaigns of a variety of clients, including brands like the Oregon, Nevada, and California Beef Councils, e-commerce companies like Vogt Silversmiths, and large software firms like Black Mountain Software and many others. She is very effective at helping clients think through a business strategy for leveraging social media platforms to engage with their target audience, then creating the content to reach their goals. Our clients love working with Randi and I continue to rely heavily on her to manage social campaigns for our customers.”","Mark Tegtmeier “Randi is an incredible, energetic, and fun social media queen with a gift of delivering engaging content and making clients feel at ease with the often confusing world of online marketing.”"]'] User: ['Lexus Olvera', 'Social Media Enthusiast. Content Creator. Visual Storyteller.', 'Digital Marketing | Social Media Manager | Content Creator', 'ESR', '[{"company":"ESR","company_id":"electronic-silk-road-corp-","industry":"Computers and Electronics Manufacturing","location":"","positions":[{"description":"","duration":"2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2021","subtitle":"ESR","title":"Social Media Assistant"}],"url":"https://www.linkedin.com/company/electronic-silk-road-corp-"},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"Provide clients with a menu of services from Social Media Marketing Strategy, Social Media Management, Digital Marketing, Email Marketing, Facebook Ads, Branding, and Content Creation. Provide clients with a menu of services from Social Media Marketing Strategy, Social Media Management, Digital Marketing, Email Marketing, Facebook Ads, Branding, and Content Creation.","duration":"Sep 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Freelance","title":"Digital Media Specialist"}],"url":""},{"company":"Njokka Inc","company_id":"njokka","location":"","positions":[{"description":"","duration":"Dec 2020 Dec 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2021","start_date":"Dec 2020","subtitle":"Njokka Inc","title":"Social Media Marketing Manager"}],"url":"https://www.linkedin.com/company/njokka"},{"company":"Bridge Technology","company_id":"bridge-technology","location":"Greater New York City Area","positions":[{"description":"Bridge Technology Partners is an experienced and reputable Information Technology Services company that specializes in Talent Acquisition for consulting, contract-to-hire, and employment initiatives. We accomplish this feat through our powerful network of the most innovative technologists who leading companies leverage for their most critical and challenging initiatives We are committed to developing winning teams who work together to solve our clients most important technical challenges.We have a passion for technology and building trusted, long term relationships with respected professionals and our philosophy of always putting their priorities first. Read why our clients and candidates continually trust us: http://bridgetechpartners.com/testimonials/","duration":"Jan 2019 Nov 2019 11 months","duration_short":"11 months","end_date":"Nov 2019","start_date":"Jan 2019","subtitle":"Bridge Technology","title":"Talent Acquisition Specialist"}],"url":"https://www.linkedin.com/company/bridge-technology"},{"company":"T-Mobile","company_id":"t-mobile","location":null,"positions":[{"description":"Stretch Assignment/ Pilot Program- Northeast Call Center (NECC)- Worked with a team of 5 in piloting a call center in the Northeast market for various outbound calling campaigns and email campaigns.- Assisted in leading a new campaign to notify customers within pilot markets where Layer3 TV (now known as TVision) launched, and coordinated a visit to the nearest location for demonstration and enrollment.- Proficient in cold calling and following up warm leads.- Assisted in driving customer traffic back into stores resulting in 500+ monthly activations within the Northeast market.- Reviewing customer\'s initial store experience, educating customer of existing promotions, programs, and \\"uncarrier\\" moves.- Providing a complete solution to meet customer needs.- Scheduling an in-store visit for a customer to complete the process of switching cellular provider.","duration":"Nov 2017 Feb 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2019","start_date":"Nov 2017","subtitle":"T-Mobile","title":"Outreach Specialist/ Customer Experience Coordinator"},{"description":"- Assist managers in the administrative functions of the store, including cash management and asset protection of store inventory.- Reconcile cash (bank deposit, safe fund/till fund, daily financial transactions) and follow bank deposit procedures.- Ensures that all appropriate documentation and data entry is complete.- Responsible for providing exceptional customer service.- Greet customers, discuss and assess their needs. - Help advise and conduct with small business accounts (up 20-25 cellular devices) selecting the appropriate services and cellular devices.- Stayed up to date with the latest technology and products within the cellular industry- Successful at upselling products and features- Achieved and exceeded sales goals every month- Assisted in training new employees","duration":"Jun 2010 Oct 2017 7 years 5 months","duration_short":"7 years 5 months","end_date":"Oct 2017","start_date":"Jun 2010","subtitle":"T-Mobile","title":"Mobile Expert- Keyholder/Shift leader"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Denco Distributers","company_id":null,"location":"Eatontown, New Jersey","positions":[{"description":"- Door to door sales- referral based sales- demonstrated product via 1 hour in house presentation - Door to door sales- referral based sales- demonstrated product via 1 hour in house presentation","duration":"Oct 2009 Jun 2010 9 months","duration_short":"9 months","end_date":"Jun 2010","start_date":"Oct 2009","subtitle":"Denco Distributers","title":"Sales Specialist"}],"url":""}]', '["Yekaterina S. “Lexus and I worked on Ollo @letsollo. Lexus was very easy to work with on social media - she responds really quick & has very fast turn-arounds. She is also very creative, always going beyond to make the most interesting content. Lexus is extremely friendly, and therefore excellent at engaging social media communities. She helped grow our Instagram from 100 to a 1000! I found a social media guru, but I made a friend! I am looking forward to working with Lexus again in the near future. ”","Zachary Pucci “Lexus manages all of our social media and digital marketing at TrueLeads. She’s prompt, talented, and always delivers quality work. A+ highly recommend.”"]']### Assistant: The agent's job is to provide online representation to businesses via social media outlets and manage website content, while the user is reaching out to the agent because they need assistance with social media marketing strategy and content creation for their freelance business.
### Human: Agent: ['Tom Ponten', 'I’ve been on an amazing journey for many years in the IT industry within a 4 service utility organization. I have acquired a broad depth of skills and experiences in the areas of Systems, Applications, User and Group Administration, Complex Troubleshooting and Root Cause Analysis with Customer Satisfaction being my greatest passion.', 'Tecnical Support Engineer at Ivanti', 'Ivanti', '[{"company":"Ivanti","company_id":"ivanti","industry":"Computer Software","location":"Colorado Springs, Colorado, United States","positions":[{"description":"Resolve customer questions or problems in the areas of system configuration/setup, design and product functionality, including fixes or enhancements.Serve as primary support liaison between company and customer.Provide world class technical and customer service.Troubleshoot complex technical issues in customer environments.Perform customer issue replication and document results for escalations to engineering.Contribute toward achievement of team goal and objectives.Works directly with the back line and development teams (as needed) to resolve complex issues and provide input for product direction.Develop and share knowledge about the software/solution. Write/edit knowledge base articles to answer common customer questions.Deliver and receive training to/from others.","duration":"Jun 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Ivanti","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/ivanti"},{"company":"Colorado Springs Utilities","company_id":"colorado-springs-utilities","location":null,"positions":[{"description":"Responsible for troubleshooting user incidents and 800+ applications which include COTS and custom in-house developed application and providing tech support to 2400+ workstations that use Microsoft Windows in an enterprise computing environment. Moreover, I set up, managed, and troubleshot AD user accounts and Oracle’s database client for use with Microsoft Business Intelligence and Office productivity tools. Finally, I trained and supervised Service Desk technicians, enhancing their capabilities and proficiency.","duration":"Dec 2016 Sep 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"Sep 2019","start_date":"Dec 2016","subtitle":"Colorado Springs Utilities","title":"Proven Tech Support III | Helping Companies Translate Their Business Goals to Reality"},{"description":"Provided technical support for applications and devices within a 4-service municipal utility organization. This included more than 2400 workstations and mobile devices that use Microsoft Windows in an enterprise computing environment, more than 800 applications that include COTS and custom in-house developed applications, and more than 300 printing devices. Additionally, I implemented, administered, and supported an SCCM 2012 management framework and a Malware Bytes anti-malware services framework. To ensure consistent software installation in an enterprise computing environment, I created, deployed, and supported MS Group Policies in an Active Directory domain and SCCM application packages. Finally, I migrated a Novell ZENWorks management framework to a Microsoft SCCM 2010 management framework and ZENWorks application packages to Microsoft SCCM application packages.","duration":"Mar 2005 Dec 2016 11 years 10 months","duration_short":"11 years 10 months","end_date":"Dec 2016","start_date":"Mar 2005","subtitle":"Colorado Springs Utilities","title":"Expert Tech Support III | Continuesly improving the efficiency of the IT infrastructure"},{"description":"Supported and troubleshot the IT infrastructure including 2400+ workstations and 300+ printers. I converted an IPX/SPX print environment to a TCP/IP print environment and implemented Novell’s iPrint printing services. In addition, I migrated a Novell e-Directory services to a Microsoft Active Directory services platform. Finally, I created technical documentation for common failures and new installations of software and hardware and systems.","duration":"Sep 2000 Mar 2005 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2005","start_date":"Sep 2000","subtitle":"Colorado Springs Utilities","title":"Tech Support II"}],"url":"https://www.linkedin.com/company/colorado-springs-utilities"}]', '["Diane Johnson “Tom served as the liasion between my departments and IT. He was always extremely professional, went above and beyond to help his customer and was a pleasure to work with. Tom saved me on many occassions. His technical knowledge and skills are superb. I would welcome Tom to my team any time. Diane Johnson”","William Holst “Tom is a consummate professional who always demonstrates a willingness to get to the bottom of a problem. He displays a solid knowledge of the business, which is not usually the norm for IT support folks. His attitude is excellent and his depth of knowledge of computer related issues on several platforms is very deep.”"]'] User: ['Gregg Grote', 'At Business System Solutions, we provide IT support for businesses, and prevent most business computer issues from happening, in advance. We also correct any issues that do occur as they happen. We help with cyber security, data protection, user support, and account management. We can be your IT department. As Business Development Executive, I help businesses begin the journey to safe and secure information technology.', 'Providing protection against cyber attacks, hacking, data loss, and computer aggravation for businesses.', 'Business System Solutions, Inc.', '[{"company":"Business System Solutions, Inc.","company_id":"bssconsulting","industry":"IT Services and IT Consulting","location":"West Lafayette, Indiana, United States","positions":[{"description":"","duration":"Apr 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Business System Solutions, Inc.","title":"Business Development Executive"}],"url":"https://www.linkedin.com/company/bssconsulting"},{"company":"Effectv","company_id":"effectv","location":"Lafayette, Indiana Area","positions":[{"description":"\uf0a0 Effectv, formerly Comcast Spotlight, Insight Media Advertising, Cox CableRep, and Dimension Cable\uf0a0 Managed a diverse portfolio of 40 to 60 clients with an annual revenue of over $1.5 million\uf0a0 Responsible for the management and continuous growth of one of the company’s largest strategic accounts billing over $1M per year\uf0a0 Long record of consistent annual growth and client retention\uf0a0 Managed cross-functional teams to introduce new products and services to clients\uf0a0 Developed a reputation as a trusted advisor to both clients and internal colleagues.\uf0a0 Exceeded assigned sales goals regularly.\uf0a0 Recognized multiple times with the prestigious Presidents Club Award, presented to the top 2% of Sales Executives in the organization.\uf0a0 First Account Executive to achieve a $1,000,000 year for Insight Media Advertising","duration":"Apr 1996 Jan 2021 24 years 10 months","duration_short":"24 years 10 months","end_date":"Jan 2021","start_date":"Apr 1996","subtitle":"Effectv","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/effectv"}]', '["Dawn Smith “Gregg Grote is a successful account executive. I had the pleasure of working with Gregg for years in the advertising arena. He is a very knowledgeable account executive in his field and has many years of experience. He is a dedicated and enthusiastic employee and was a pleasure to work with. His attention to detail and fully understanding clients needs, create long lasting partnerships and make him an asset to any employer.”","Kelly Rice “I have worked with Gregg for many years when he was our media rep for Comcast. I\'ve never worked with anyone more strategic and trustworthy in a position such as this. He is extremely responsive, reliable, and is an excellent communicator. He is a great listener and provides solutions. But, most importantly, when he does not know the answer to questions, he will say so, do the research, and then follow up with an answer. He is a tremendous asset to our agency.”"]']### Assistant: The agent's job is to provide IT support and technical expertise, and today, the user is reaching out to the agent because they need assistance with cyber security and data protection for their business.
### Human: Agent: ['Brian Knight', 'Brian Knight is a US Navy veteran with experience operating military and commercial power plants and critical facilities.', 'Nuclear Industry Professional', 'Talen Energy', '[{"company":"Talen Energy","company_id":"talenenergy","industry":"Oil and Gas","location":"Berwick, PA","positions":[{"description":"Licensed Reactor Operator (RO) at Susquehanna Steam Electric Station. Monitor and operate nuclear reactor and support systems at the dual unit boiling water reactor (BWR) facility which provides 2.6 gigawatts of carbon free electricity to the grid. Licensed Reactor Operator (RO) at Susquehanna Steam Electric Station. Monitor and operate nuclear reactor and support systems at the dual unit boiling water reactor (BWR) facility which provides 2.6 gigawatts of carbon free electricity to the grid.","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Talen Energy","title":"Reactor Operator"}],"url":"https://www.linkedin.com/company/talenenergy"},{"company":"Excelsior College","company_id":"excelsior-college","location":"","positions":[{"description":"I mentor students enrolled in the capstone course for the Associates in Applied Science and Technology (AAST) degree program. I mentor students enrolled in the capstone course for the Associates in Applied Science and Technology (AAST) degree program.","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"Excelsior College","title":"Adjunct Faculty Instructor"}],"url":"https://www.linkedin.com/company/excelsior-college"},{"company":"UGI Utilities, Inc.","company_id":"ugi-utilities-inc-","location":null,"positions":[{"description":"Performed various engineering duties as assigned.","duration":"2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"2019","subtitle":"UGI Utilities, Inc.","title":"Engineer"},{"description":"Obtained NERC Reliability Coordinator (RC) license and PJM Transmission Owner (TO) Operator certificate. I monitored and directed operation of the electrical transmission and distribution systems supplying power to 62,000 customers in Northeast Pennsylvania.","duration":"2018 2019 1 year","duration_short":"1 year","end_date":"2019","start_date":"2018","subtitle":"UGI Utilities, Inc.","title":"System Operator"}],"url":"https://www.linkedin.com/company/ugi-utilities-inc-"},{"company":"Exelon Nuclear","company_id":"exelon-nuclear","location":"Lusby, MD","positions":[{"description":"Fully qualified non-licensed operator (NLO) at dual unit pressurized water reactor (PWR) facility. I was responsible for safe operation of mechanical, electrical, and controls equipment at a nuclear power plant that supplied 1.8 gigawatts to the national power grid. Fully qualified non-licensed operator (NLO) at dual unit pressurized water reactor (PWR) facility. I was responsible for safe operation of mechanical, electrical, and controls equipment at a nuclear power plant that supplied 1.8 gigawatts to the national power grid.","duration":"2016 2018 2 years","duration_short":"2 years","end_date":"2018","start_date":"2016","subtitle":"Exelon Nuclear","title":"Nuclear Power Plant Operator"}],"url":"https://www.linkedin.com/company/exelon-nuclear"},{"company":"Corporate Office Properties Trust","company_id":"corporate-office-properties-trust","location":"Manassas, VA","positions":[{"description":"I was responsible for the maintenance and operation of power generating, air conditioning, electrical distribution and support systems at a 200,000 square foot state of the art data center, ensuring that the critical facility operated at 100% availability while providing best-in-class customer service. I was responsible for the maintenance and operation of power generating, air conditioning, electrical distribution and support systems at a 200,000 square foot state of the art data center, ensuring that the critical facility operated at 100% availability while providing best-in-class customer service.","duration":"2013 2016 3 years","duration_short":"3 years","end_date":"2016","start_date":"2013","subtitle":"Corporate Office Properties Trust","title":"Data Center Facilities Technician"}],"url":"https://www.linkedin.com/company/corporate-office-properties-trust"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Qualified Chief Reactor Watch (CRW) and all subordinate mechanical watch stations on a Nimitz-class aircraft carrier A4W nuclear propulsion plant. I was a leader and mentor for junior sailors, oversaw the maintenance, delivery and installation of a variety of submarine support equipment, performed quality control surveys, operated all major mechanical systems in a nuclear propulsion plant, delivered technical training, led an emergency casualty response team, and performed preventive and corrective maintenance on mechanical equipment.","duration":"2004 2013 9 years","duration_short":"9 years","end_date":"2013","start_date":"2004","subtitle":"US Navy","title":"Machinist\'s Mate (Nuclear) First Class"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"Junk Drawer Entertainment","company_id":"junk-drawer-entertainment","location":"Grand Rapids, Michigan","positions":[{"description":"I created, designed, and programmed an interactive entertainment website for children and teens, consisting of games, forums, social networking, and a virtual world in which members could simulate raising pets, which generated 1.1M page views per day at its peak popularity. I created, designed, and programmed an interactive entertainment website for children and teens, consisting of games, forums, social networking, and a virtual world in which members could simulate raising pets, which generated 1.1M page views per day at its peak popularity.","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"Junk Drawer Entertainment","title":"Web Developer"}],"url":"https://www.linkedin.com/company/junk-drawer-entertainment"}]', '["George Romer “I worked with Brian aboard the USS Carl Vinson. He was a stellar mechanic and we shared over 1000 hours together on watch. During those hours Brian exhibited unparalleled leadership abilities. He was a stalwart watchstander and an innovative mechanic. The stories of his watchstanding are countless. Suffice to say, out of 30 casualty drills I never saw him flinch. He maintained composure and got the job done every time. If I were a recruiter I would grant this man an interview ASAP. He is truly the best of the best. It was a pleasure working with him. ”","Jeremy Medford “I served Brian for six months of one of the most challenging and rigorous technical training programs in the military at Naval Nuclear Power School. His dedication to academic excellence and professionalism set the bar high for my team as he led the way with one of the highest grade point averages of the entire class. When I called on Brian to lead special projects, my expectations were always exceeded. Brian is a valuable asset to any team, company, or class. I would not hesitate to serve with him in the future, if given the opportunity.”"]'] User: ['Kim Korn', 'A management theorist, innovator, and advisor who helps make enterprises become capable of thriving indefinitely.', 'Management Advisor and Creator of Regenerative Managing', 'Create Advantage, Inc.', '[{"company":"Create Advantage, Inc.","company_id":null,"location":null,"positions":[{"description":"","duration":"Nov 2003 - Present 18 years 1 month","duration_short":"18 years 1 month","end_date":"Present","start_date":"Nov 2003","subtitle":"Create Advantage, Inc.","title":"Management Advisor"},{"description":"","duration":"Nov 2003 - Present 18 years 1 month","duration_short":"18 years 1 month","end_date":"Present","start_date":"Nov 2003","subtitle":"Create Advantage, Inc.","title":"Founder"}],"url":""},{"company":"ATLAS Portfolio, LLC","company_id":"symplany","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jan 2011 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"Jan 2011","subtitle":"ATLAS Portfolio, LLC","title":"Executive & Governor"}],"url":"https://www.linkedin.com/company/symplany"},{"company":"Liberty Classical Academy","company_id":"liberty-classical-academy","location":"","positions":[{"description":"","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Liberty Classical Academy","title":"Board Member"}],"url":"https://www.linkedin.com/company/liberty-classical-academy"},{"company":"Google+","company_id":null,"location":"The World","positions":[{"description":"","duration":"Apr 2013 - Present 8 years 8 months","duration_short":"8 years 8 months","end_date":"Present","start_date":"Apr 2013","subtitle":"Google+","title":"Professional Human"}],"url":""},{"company":"Facebook Page","company_id":null,"location":"The World","positions":[{"description":"","duration":"Jan 2005 - Present 16 years 11 months","duration_short":"16 years 11 months","end_date":"Present","start_date":"Jan 2005","subtitle":"Facebook Page","title":"Social Human"}],"url":""}]', '["Michael Ruckman “Excellent presentations and huge value from the Infinite Possibility Workshop in San Francisco this year. Great learning experience and many take aways for immediate use in day-to-day business.”","Bill Barberg “\x93In working on his book on strategy and competitive advantage, Kim has wrestled with its complexities to create a rich integrated strategic management framework\x97a significant achievement. Kim worked with our firm, applying that framework to help us sharpen our focus and gain agreement on our strategy. We were impressed with his approach. On top of that, he\'s a real gem of an individual!\\"”"]']### Assistant: The agent's job is to provide management advice and innovation, and today the user is reaching out to the agent because they need guidance on creating a regenerative management strategy for their enterprise.
### Human: Agent: ['Shannon Daily', 'I build businesses and solve problems. With a foundation of classic CPG knowledge to experience in shaping brands and driving revenue growth for startups and B2B companies, I have the proven tools to strategically tackle challenges and unlock business opportunity and success. My passion for the entrepreneurial spirit and ability to develop strong relationships enable me to truly partner with organizations. I work to understand the needs at hand and develop solutions that are strategic, creative, insights-based and results-driven. Key Success Areas: • Marketing Strategy & Activation • Brand Management & Positioning • Package Redesign • Consumer Research & Insights • Product Innovation • Project Management • Competitive Analysis • Cross-functional Leadership • Customer Relationships shannonrdaily@gmail.com / 303.217.0254', 'Marketing Director at Wild Planet Foods', 'Wild Planet Foods', '[{"company":"Wild Planet Foods","company_id":"wild-planet-foods","industry":"Food and Beverage Manufacturing","location":"","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Wild Planet Foods","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/wild-planet-foods"},{"company":"Rose & Dean Consulting","company_id":null,"location":"","positions":[{"description":"Dean & Rose is a consulting practice focused on addressing strategic business, marketing, branding, and sales initiatives. Solutions have addressed businesses in the B2B as well as the B2C space with a focus on driving business and sales results. Dean & Rose is a consulting practice focused on addressing strategic business, marketing, branding, and sales initiatives. Solutions have addressed businesses in the B2B as well as the B2C space with a focus on driving business and sales results.","duration":"2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2018","subtitle":"Rose & Dean Consulting","title":"Principal"}],"url":""}]', '["Zac Y “I had the good fortune to be able to partner with Shannon while Wild Planet Foods was a client. She quickly proved to be an incredible asset and partner who excelled in: strategic thinking; willingness to listen and ask questions; strong, transparent communications; her capacity to quickly identify and lean into the expertise areas of others; and her genuine care and kindness. These skills quickly established her as a leader in and out of WPF where she was able to consistently generate positive results.”","LinkedIn User “Shannon and I worked on a complex project of which Shannon made feel easy and fun. Shannon has the outstanding ability to create a methodical approach to deliverables while remaining agile to dynamic shifts. Shannon provided us with invaluable research that ultimately saved us a tremendous amount of time. She successfully sifted through all the intelligence enlightening our team to creative marketing outlets. Shannon would be a tremendous asset to manage complex projects (and she\'ll keep you really well fed while doing it!).”"]'] User: ['Ibiyefiebo "Ibi" Davies', 'I’m an accomplished Sales Leader that’s delivered revenue growth in the AI, SaaS, and DevOps space. I’m passionate about delivering high customer and end-customer satisfaction while achieving internal and customer business success. Contact me to learn more Contact: ibidavies123@gmail.com', 'Sales Executive at One2Team', 'One2Team', '[{"company":"One2Team","company_id":"one2team","industry":"Software Development","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"One2Team","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/one2team"},{"company":"ITGD Consulting","company_id":"itgd-consulting","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2019 May 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2021","start_date":"Jan 2019","subtitle":"ITGD Consulting","title":"Consulting - Sales Management"}],"url":"https://www.linkedin.com/company/itgd-consulting"},{"company":"Xactly Corp","company_id":"xactly-corporation","location":"San Jose, California","positions":[{"description":"","duration":"Jan 2018 Jul 2018 7 months","duration_short":"7 months","end_date":"Jul 2018","start_date":"Jan 2018","subtitle":"Xactly Corp","title":"Enterprise Sales Managment"}],"url":"https://www.linkedin.com/company/xactly-corporation"},{"company":"IAR Systems","company_id":"iar-systems","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2014 Jan 2018 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2018","start_date":"Mar 2014","subtitle":"IAR Systems","title":"Director of Enterprise Sales (Western Region)"}],"url":"https://www.linkedin.com/company/iar-systems"},{"company":"PRQA","company_id":"prqa","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2012 Aug 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2013","start_date":"May 2012","subtitle":"PRQA","title":"Western Regional Sales Manager"}],"url":"https://www.linkedin.com/company/prqa"},{"company":"Parasoft","company_id":"parasoft","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Feb 2011 May 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2012","start_date":"Feb 2011","subtitle":"Parasoft","title":"Sales Account Executive (Sales Development Rep)"}],"url":"https://www.linkedin.com/company/parasoft"},{"company":"Quik!","company_id":"quikforms","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Sep 2009 Aug 2010 1 year","duration_short":"1 year","end_date":"Aug 2010","start_date":"Sep 2009","subtitle":"Quik!","title":"Relationship Manager"}],"url":"https://www.linkedin.com/company/quikforms"},{"company":"Canon Business Solutions","company_id":"canon-inc-","location":"","positions":[{"description":"","duration":"Mar 2003 Jun 2009 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 2009","start_date":"Mar 2003","subtitle":"Canon Business Solutions","title":"Account Executive"}],"url":"https://www.linkedin.com/company/canon-inc-"}]', '["“Ibi is an incredibly hard-working and driven professional who is very results-oriented. He has a wide breadth of knowledge and experience that he brings to bear not only professionally but also personally. He is a fascinating and engaging person with a great sense of humor! I had the pleasure of working with him for several years and always found interactions with him to be rewarding and fruitful.”","“I had the opportunity to work very closely with Ibi back in 2012. He\'s the type of person who always put a lot of thought into everything he does, and we\'ve learned from each other. Most importantly, Ibi cares deeply about his customers and is passionate about making a positive difference with the products he promotes. Always a consummate learner and intellectually curious, he is not only a hard-working rep but a great coach as well. All in all a high class professional.”"]']### Assistant: The agent's job is to drive revenue growth for startups and B2B companies, and today the agent is reaching out to the user to explore potential collaboration opportunities in the AI, SaaS, and DevOps space.
### Human: Agent: ['Prathyusha (Pia) Papanna', "A techie with a passion for building and shipping intuitive products. I'm a Certified Scrum Product Owner and a Certified Software Product Manager. With 7+ years of experience in B2B and B2C Product Design & Development as a Project Manager and an Engineer, I’ve taken new product features from Concept to Launch. Experience in the entire SDLC from conception, design, development, testing, production deployment to maintenance in the following business: • Source to Contract • Procure to Pay • Manufacturing Quoting • Quote to Order • BI and Data Warehouse Skills: • Agile/Scrum and Waterfall Methodologies • Customer Interaction • Risk and Issue Management • Design Thinking • Data Analysis & Database Design • UX/UI Design • Software Configuration • Product development (.NET, C#, Java, SQL, JavaScript, API, Web Services, HTML, CSS, jQuery)", 'Technical Project Manager at Facebook', 'Facebook', '[{"company":"Facebook","company_id":"facebook","industry":"Internet Publishing","location":"Menlo Park, California","positions":[{"description":"","duration":"Apr 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Facebook","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Hearsay Systems","company_id":"hearsay-systems","location":"San Francisco, California","positions":[{"description":"","duration":"Oct 2018 Mar 2019 6 months","duration_short":"6 months","end_date":"Mar 2019","start_date":"Oct 2018","subtitle":"Hearsay Systems","title":"Senior Implementation Manager"}],"url":"https://www.linkedin.com/company/hearsay-systems"},{"company":"Ivalua","company_id":"ivalua","location":"San Francisco Bay Area","positions":[{"description":"• Managed, designed and led three customer-centric ‘Source-to-Pay’ e-procurement agile projects for SaaS business• Honored with Ivalua’s “Visionary Thinking” award in recognition for solving technical challenges & making tradeoffs/balance business needs on projects• Define the project plan, scope, and timeline, handle escalations, risk analysis, resource planning, sprint planning, backlog prioritization, change management, budget planning, client communication and onboarding• Collaborated with cross-functional teams such as sales, customer services, solution architects, integration, and development team to drive overall project execution and delegate tasks• Served as a focal point of contact between clients, partners and the organization throughout multiple SaaS projects for the following clients: Google LLCIntuitive Surgical IncBELL CanadaGap Inc","duration":"Jun 2017 Oct 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2018","start_date":"Jun 2017","subtitle":"Ivalua","title":"Technical Project Manager/Lead"}],"url":"https://www.linkedin.com/company/ivalua"},{"company":"PayBee Inc","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Project: Redesign Web and Mobile applications• Overhauled the company website and mobile app for simplistic user experience, resu¬lting in a 100% increase in customer acquisition in two months; raising $30000 in donations• Created competitive analysis reports, participated in brainstorming new features and strategies with an increased app download by 25% • Owned end-to-end development of reporting structure; from gathering requirements from internal stakeholders, building a low fidelity prototype, to implementing the solution","duration":"Feb 2017 Jun 2017 5 months","duration_short":"5 months","end_date":"Jun 2017","start_date":"Feb 2017","subtitle":"PayBee Inc","title":"Technical Product Manager"}],"url":""},{"company":"Fastenal","company_id":"fastenal","location":"Winona","positions":[{"description":"Project: Web POS System- Manufacturing• Re-engineered POS system for quoting custom manufactured parts and assemblies; serving 9 global manufacturing locations which account for ~20% of company profits• Engaged with stakeholders and users to analyze business requirements, designed prototypes, and built the technical design document• Coordinated with cross-functional teams for the development and data sync between multiple systems• Led usability testing and trained users on new product featuresProject: Orders and Warehouse Management• Performed competitive analysis and built a business intelligence model using PL/SQL to match/substitute competitor product with in-house products; increasing sales by 4%• Owned product design of a high-availability back-end system to create, process, fulfill, and track over 120,000 orders a day; eliminating system downtime of 1h/week","duration":"Sep 2013 Nov 2016 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2016","start_date":"Sep 2013","subtitle":"Fastenal","title":"Full Stack Developer"}],"url":"https://www.linkedin.com/company/fastenal"},{"company":"SAP","company_id":"sap","location":"La Crosse, Wisconsin Area","positions":[{"description":"Project: Automation• Researched tools to automate CRM, ERP, and MDG testing, introducing a new automation tool eCATT to the team• Single-handedly created a test automation framework; reducing regression testing turnaround from 4 h/issue to 5 min/issue• Created technical documentation detailing the steps to create and execute automation scripts Project: Automation• Researched tools to automate CRM, ERP, and MDG testing, introducing a new automation tool eCATT to the team• Single-handedly created a test automation framework; reducing regression testing turnaround from 4 h/issue to 5 min/issue• Created technical documentation detailing the steps to create and execute automation scripts","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"SAP","title":"Software Development Intern"}],"url":"https://www.linkedin.com/company/sap"},{"company":"University of Wisconsin-La Crosse","company_id":"uwlacrosse","location":"La Crosse","positions":[{"description":"• Redesigned a website for CS department, improving the SEO ranking by 50% • Assisted professors in setting up courses material and grading programming assignments for Under Graduate CS courses; software design, data structure and algorithms • Redesigned a website for CS department, improving the SEO ranking by 50% • Assisted professors in setting up courses material and grading programming assignments for Under Graduate CS courses; software design, data structure and algorithms","duration":"Sep 2011 May 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2013","start_date":"Sep 2011","subtitle":"University of Wisconsin-La Crosse","title":"Graduate Assistant"}],"url":"https://www.linkedin.com/company/uwlacrosse"},{"company":"Dell International Services","company_id":"delltechnologies","location":"Bengaluru Area, India","positions":[{"description":"Project: Enterprise Business Intelligence and Data Warehousing• Designed a solution to bridge discrepancies b/w manufacturing & financial backlog by creating a global data source, ETL processes, and reports• Created a Quote to Cash process for AMER region by analyzing and transforming data from multiple sources into Teradata• Designed, developed & automated Worldwide revenue units’ margin reports; delivering scheduled on-time reports to executive management Project: Enterprise Business Intelligence and Data Warehousing• Designed a solution to bridge discrepancies b/w manufacturing & financial backlog by creating a global data source, ETL processes, and reports• Created a Quote to Cash process for AMER region by analyzing and transforming data from multiple sources into Teradata• Designed, developed & automated Worldwide revenue units’ margin reports; delivering scheduled on-time reports to executive management","duration":"Aug 2009 Aug 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2011","start_date":"Aug 2009","subtitle":"Dell International Services","title":"Software Development Analyst"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Roamware Inc","company_id":"roamware-inc","location":"","positions":[{"description":"• Researched various ways to securely transfer private SMS through network provider which being intercepted• Product design and development of a mobile application on Symbian OS called \\"SMS Crypto Application\\" which provided secure transmission of messages sent over the phone. RSA encryption and decryption logic for Crypter was written in C and the executable was built from standard S60 application. Native Symbian C++ was used for development of the application • Researched various ways to securely transfer private SMS through network provider which being intercepted• Product design and development of a mobile application on Symbian OS called \\"SMS Crypto Application\\" which provided secure transmission of messages sent over the phone. RSA encryption and decryption logic for Crypter was written in C and the executable was built from standard S60 application. Native Symbian C++ was used for development of the application","duration":"Jul 2008 Jan 2009 7 months","duration_short":"7 months","end_date":"Jan 2009","start_date":"Jul 2008","subtitle":"Roamware Inc","title":"Software Development Intern"}],"url":"https://www.linkedin.com/company/roamware-inc"}]', '["(Nagi) Nagaiah Gaddipati “Prathyusha is a very reliable resource with strong analytical and problem solving skills. She has got very good experience in Informatica, Teradata & SQL. She is a strong team player with excellent communication skills. She would be a great asset to any team.”","Akshay Kumar Malagavi “I\'ve known Prathyusha for 8 years now. She is one of the most socially-active individuals.I have worked with her in organizing several official and cultural functions at University Visvesvarya college of Engineering. As long as I\'ve known her, she has been magnificent at networking and establishing long-term connections with people.She is extremely self-motivated and disciplined. I know very few people who even though under a great amount of pressure would stay calm, focused, precise, social, and approachable, Prathyusha is one of them.”"]'] User: ['Michele Escobar', 'A professional and experienced manager, sales representative and merchandise buyer. Over 25 years of experience in retail specializing in the hospitality field. Highly self-motivated and dedicated to career.', 'Regional Sales Manager', 'Self-Employed', '[{"company":"Self-Employed","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Feb 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Feb 2018","subtitle":"Self-Employed","title":"Regional Sales Manager"}],"url":""},{"company":"Options","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Meet and review all product lines with buyers and store owners to provide the best merchandise mix for their locations. Help buyers with product development and art concepts. Communicate needs of store to manufactures. Follow through the purchase order process from ordering to shipping to customer and communicate any issues that may arise with orders. Maintain a sales software program. Attend several trade shows a year. Meet and review all product lines with buyers and store owners to provide the best merchandise mix for their locations. Help buyers with product development and art concepts. Communicate needs of store to manufactures. Follow through the purchase order process from ordering to shipping to customer and communicate any issues that may arise with orders. Maintain a sales software program. Attend several trade shows a year.","duration":"May 2013 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"May 2013","subtitle":"Options","title":"Regional Sales Manager"}],"url":""},{"company":"Clearwater Marine Aquarium","company_id":"clearwater-marine-aquarium","location":"Clearwater, FL","positions":[{"description":"","duration":"Feb 2012 Mar 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2013","start_date":"Feb 2012","subtitle":"Clearwater Marine Aquarium","title":"Merchandise Buyer"}],"url":"https://www.linkedin.com/company/clearwater-marine-aquarium"},{"company":"Options","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2007 Feb 2012 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2012","start_date":"Oct 2007","subtitle":"Options","title":"Regional Sales Manager"}],"url":""},{"company":"The Florida Aquarium","company_id":"the-florida-aquarium","location":"","positions":[{"description":"","duration":"Jul 1996 Sep 2005 9 years 3 months","duration_short":"9 years 3 months","end_date":"Sep 2005","start_date":"Jul 1996","subtitle":"The Florida Aquarium","title":"Merchandise Buyer"}],"url":"https://www.linkedin.com/company/the-florida-aquarium"},{"company":"Busch Gardens","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Maintain daily operations of largest gift shop in revenue. Responsible for all employees, stock, time sheets, absentee reports, lunch schedules, weekly schedules, sales goals and per caps. Maintain daily operations of largest gift shop in revenue. Responsible for all employees, stock, time sheets, absentee reports, lunch schedules, weekly schedules, sales goals and per caps.","duration":"Jan 1993 Jul 1996 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 1996","start_date":"Jan 1993","subtitle":"Busch Gardens","title":"Assistant Unit Supervisor"}],"url":""}]', '["Martha Matthews Vasquez “I have been volunteering at the Clearwater Marine Aquarium for 5 years. When Dolphin Tale Adventure opened I began volunteering in the gift shop. Michele has done a great job increasing both the quality and quantity of merchandise offered. Income from the gift shop funds the rescue, rehab, release and educate mission of CMA. Michele is a big part of that success.”","Patricia Belcher “Michele is very professional and knows how to balance inventory and keeps merchandise new and interesting. This generates sells and moves merchandise. I would love to work with Michele again in the future.”"]']### Assistant: The agent's job is to manage regional sales and merchandise buying, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in providing the best merchandise mix for the user's hospitality retail locations.
### Human: Agent: ['Carolyn Tumbleson, MSM, CFRE', 'High-Level Fundraiser, Creative Thought Leader, Relationship Builder, Community Connector. Philanthropy is the catalyst that transforms ideas into impact. Everything a university wants to accomplish tomorrow depends on its fundraising success today and connecting people to ideas that need to grow. Dedicated to providing superior leadership and development, I have produced remarkable financial turnarounds in nonprofit organizations, installed best practices that guaranteed long-term growth, and built transformational teams and processes to ensure the highest levels of donor engagement and retention. I build strong relationships and engaging diverse philanthropists at all income levels.• Organizational Turnarounds• Strategic Growth Initiatives• Donor Engagement, Retention & Recognition• Community Outreach• Board Leadership• Budget Management• Staff Leadership & Development• Fundraising & Major Gift Administration• Marketing Communications• Team Building & Motivation', 'Connecting MTSU alumni, the business community, and philanthropists to life-changing student experiences.', 'Middle Tennessee State University', '[{"company":"Middle Tennessee State University","company_id":"middle-tennessee-state-university","industry":"Higher Education","location":null,"positions":[{"description":"In my role as development director for the Jones College, I build connections with support from alumni, business and community leaders and assist the dean in raising major financial and resource support for priority initiatives of the college.","duration":"Jun 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Middle Tennessee State University","title":"Development Director -- Jones College of Business"},{"description":"All Jones College majors are required to take the Dale Carnegie Course as part of their degree program requirements. This course helps to develop the \\"soft skills\\" that employers desire in job candidates. The Jones College partnership with Dale Carnegie Training is unique in the US and exclusive in Tennessee.","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Middle Tennessee State University (MTSU)","title":"Adjunct Instructor, Dale Carnegie Communications and Human Relations Seminar"}],"url":"https://www.linkedin.com/company/middle-tennessee-state-university"},{"company":"United Way of Rutherford and Cannon Counties","company_id":"united-way-of-rutherford-and-cannon-counties","location":"Murfreesboro, TN","positions":[{"description":"As Vice President of Development and Engagement, I was responsible for developing and implementing multi-year resource development plans that provide the necessary financial resources to achieve the organization’s strategic goals. This included providing organizational leadership in the area of development, management of development staff, implementation of best practices, and directing all aspects of individual and institutional giving and stewardship. I led all Major and Planned Giving efforts as well as cultivation of Tocqueville investors (over $10,000 annual giving). I am a strong communicator and an effective relationship builder. My focus is results-oriented and to provide vision and leadership for sustaining and growing the organization’s comprehensive resource development program.","duration":"Dec 2009 Jun 2015 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jun 2015","start_date":"Dec 2009","subtitle":"United Way of Rutherford and Cannon Counties","title":"Vice President of Development and Engagement"}],"url":"https://www.linkedin.com/company/united-way-of-rutherford-and-cannon-counties"},{"company":"Stein Mart","company_id":"stein-mart","location":"","positions":[{"description":"Planned and prepared for special events, meetings, and luncheons. Communicated between Boutique team, Store Management, and Corporate Boutique and Agenda Office. Identified opportunities for collaborative partnerships with Bellwood Bowdoin Preschool, the United Way Project PASS, and Dignity U Wear.","duration":"Nov 2007 Dec 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2009","start_date":"Nov 2007","subtitle":"Stein Mart","title":"Boutique Leader"}],"url":"https://www.linkedin.com/company/stein-mart"},{"company":"Bristol-Myers Squibb","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"Diabetes/Cardiovascular Specialist Maintained coverage of key hospitals, built relationships with hospital pharmacists and Diabetic Educators. Coordinated with team members on territory issues. Utilized company resources for innovative programs and activities to target potential high prescribing physicians.• Developed and implemented results-oriented plan for key physician targets and individual products• Penetrated existing accounts, increasing usage of existing products and introducing new ones• 1992 #1 District Sales in antibiotics 106% of annual quota• 1994 Individual Performance highest in Nashville area weighted prime 120% of annual quota• 1995 TennCare Task Force• 1996 Cardiovascular/Diabetes District Trainer","duration":"Jun 1990 Jan 1998 7 years 8 months","duration_short":"7 years 8 months","end_date":"Jan 1998","start_date":"Jun 1990","subtitle":"Bristol-Myers Squibb","title":"Senior Territory Business Manager - Diabetes/Cardiovascular"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"},{"company":"NCR Corporation","company_id":"ncr-corporation","location":"","positions":[{"description":"Performed all aspects of selling: prospecting, contacting, questioning, handling objections, preparing and presenting proposals, closing, collecting account receivables • Graduated NCR Training, Outstanding Student• 1988 New Business Promotion Leader • National New Contract Leader of the Quarter securing account order value of $767,200","duration":"Jun 1987 Sep 1989 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 1989","start_date":"Jun 1987","subtitle":"NCR Corporation","title":"Account Manager"}],"url":"https://www.linkedin.com/company/ncr-corporation"}]', '["“Having known Carolyn for 12 years, I have watched her build an incredible professional network in the Middle Tennessee area. Her leadership in the philanthropy sector is only eclipsed by her genuine love of people and her community. ”","“Carolyn is a true professional, with a passion and dedication for her job. She can be counted on to do her best and be loyal to the organization. Has a good balance of work and home life. A pleasure to work with.”"]'] User: ['Erika Bishop', 'Selling fine kitchenware and skads of foodie finds in southern Oregon since 1992.', 'Shop Owner at The Pot Rack', 'The Pot Rack', '[{"company":"The Pot Rack","company_id":null,"location":"United States","positions":[{"description":"Fine kitchenware store in historic Jacksonville, OR Fine kitchenware store in historic Jacksonville, OR","duration":"Sep 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Sep 2020","subtitle":"The Pot Rack","title":"Shop Owner"}],"url":""},{"company":"Erika Bishop Marketing","company_id":null,"location":"","positions":[{"description":"Marketing consulting. Marketing consulting.","duration":"Jan 2008 Sep 2020 12 years 9 months","duration_short":"12 years 9 months","end_date":"Sep 2020","start_date":"Jan 2008","subtitle":"Erika Bishop Marketing","title":"Owner"}],"url":""},{"company":"Adept Networks, Club Northwest, Bob Drake Reproductions, Playcraft Systems, and Coast Truck Centers","company_id":null,"location":"Rogue Valley, Oregon","positions":[{"description":"Launched marketing departments in the Rogue Valley for Health/Wellness, manufacturing, B2B and retail companies. Launched marketing departments in the Rogue Valley for Health/Wellness, manufacturing, B2B and retail companies.","duration":"Jan 2014 Aug 2020 6 years 8 months","duration_short":"6 years 8 months","end_date":"Aug 2020","start_date":"Jan 2014","subtitle":"Adept Networks, Club Northwest, Bob Drake Reproductions, Playcraft Systems, and Coast Truck Centers","title":"Marketing Director"}],"url":""},{"company":"Pilot Rock Productions","company_id":null,"location":"Medford, Oregon Area","positions":[{"description":"GM for a HD production company GM for a HD production company","duration":"Apr 2007 Aug 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2008","start_date":"Apr 2007","subtitle":"Pilot Rock Productions","title":"General Manager"}],"url":""},{"company":"Southern Oregon University","company_id":"southern-oregon-university","location":"Ashland, OR","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Southern Oregon University","title":"Adjunct Professor- Broadcast Journalism"}],"url":"https://www.linkedin.com/company/southern-oregon-university"},{"company":"Mail Tribune- Joy Magazine","company_id":null,"location":"Medford, Oregon Area","positions":[{"description":"Creator and Editor of magazine geared toward women. Joy was distributed for more than 12 years throughout southern Oregon and northern California. Creator and Editor of magazine geared toward women. Joy was distributed for more than 12 years throughout southern Oregon and northern California.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Mail Tribune- Joy Magazine","title":"Editor"}],"url":""},{"company":"Food Network","company_id":null,"location":"New York, NY","positions":[{"description":"Network pioneer. Developed and produced thousands of hours of food television. Network pioneer. Developed and produced thousands of hours of food television.","duration":"1995 Apr 2002 7 years","duration_short":"7 years","end_date":"Apr 2002","start_date":"1995","subtitle":"Food Network","title":"Executive Producer"}],"url":""},{"company":"Our Home- Lifetime Television","company_id":null,"location":"New York, NY","positions":[{"description":"Create and produce daily home show for Lifetime/ABC Television Create and produce daily home show for Lifetime/ABC Television","duration":"1993 Sep 1994 1 year","duration_short":"1 year","end_date":"Sep 1994","start_date":"1993","subtitle":"Our Home- Lifetime Television","title":"Executive Producer"}],"url":""},{"company":"CBS This Morning, Sally Jesse Raphael, Joan Rivers","company_id":null,"location":"New York, NY","positions":[{"description":"Talk show Producer- Live and studio Talk show Producer- Live and studio","duration":"1989 1993 4 years","duration_short":"4 years","end_date":"1993","start_date":"1989","subtitle":"CBS This Morning, Sally Jesse Raphael, Joan Rivers","title":"Producer"}],"url":""}]', '["Beth Carey “Erika was my Executive Producer for several years at the Food Network. She was one of my first bosses in television and taught me so much about guest booking as well as field and studio production. As a talk show veteran, she really understood what the audience wanted and what it took to put together a quality show. Erika took pride in executing a great product and expected nothing but the best from her staff. She was a great mentor who valued dedication and hard work while fostering a supportive, team environment. ”","Linda Bowman “It is my pleasure to recommend Erika Bishop as a true media professional with a long list of strengths in her arsenal. I first met Erika at the Medford Mail Tribune where she was tasked with the re-creation of a failing regional magazine. After creating JOY Magazine, Erika served as its editor, while I acted as associate editor. Our monthly meetings, when we brainstormed seasonal themes, developed story ideas, and planned photo shoots were some of the most creative and collaborative meetings of my professional career. During the two years we worked together on JOY Magazine, I watched Erika deftly manage and advise over 50 freelance writer--no easy task. She\'s a big thinker, a true visionary, who has the ability to guide and inspire associates, while also giving them room to grow. Thanks to Erika\'s vision and dedication, JOY Magazine went on to enjoy a 12-year publishing run in the Rogue Valley. Any organization or business would be lucky, indeed, to have Erika Bishop on board. She\'s the real deal. ”","Fiona Willis “I have had the privilege of working with Erika Bishop on several projects--she has been my mentor since I entered the television industry 25+ years ago. Aside from her skill in television and video that speaks for itself, it\'s Erika\'s leadership, project management, high-level thinking and creativity that make her stand out. She has a remarkable ability to look at things in a new way, in a way that others don\'t see, in a way that speaks directly to her audience. So much more than teaching me the skills I needed to be a producer, Erika taught me how to be a good manager--a manager that others would want to exemplify. An organization with Erika on its team, is an organization that is much stronger because of her. ”","LinkedIn User “It is with great pleasure that I recommend Erika Bishop as an undeniable asset for any corporation looking to increase brand awareness and grow professional public relations. I hired Erika as a press consultant for the start up of Donatefruit.com. It was a big task considering the company was unknown and the competition in the fruit gifting world is solid. Erika dug in and made well placed contact within her network of colleagues which ultimately resulted in appearances on two national TV shows (she represented us on camera), press in 3 national magazines, and community support and enthusiasm for the brand as well. Not bad for a startup! The first thing you notice when you meet Erika is her confidence and enthusiasm for her work. Erika has big credentials as a former NYC executive for Food Network and other national productions. As expected, her business savvy is evident. Still, she has a great ability to inspire and lead her team in a collaborative way which makes for a very enjoyable work environment. Without hesitation I happily endorse Erika Bishop.”","Mark Wisnovsky “I have worked with Erika for several years on video productions, joint marketing of wineries and various promotion and marketing projects. She is hard working, very intelligent and knows about marketing. I highly recommend her.”","Marlaine Selip “I had the pleasure of working with Erika on multiple project. I was her supervisor at The Joan Rivers show. Erika was a solid, creative producer who always delivered. She was a great leader to her team. She was a guest on another program that I produced in Chicago she was representing a food brand and did a terrific job in front of the camera. Because she\'s such a talented producer she understands what guests and products and brands need to do to get their message to the audience in an entertaining fashion. I would be delighted to work with her again. She\'s an asset to any organization lucky enough to have her on their staff. ”","Jeremy Holmes “What can\'t I recommend about Erika Bishop? She is a dream to work with and always brings a fresh perspective and a can-do attitude when working on a project. We have worked together for various clients (artisan food as well as corporate) for at least eight years - and during that time I have never been let down by her enthusiasm, energy and talent. Her knowledge of food & photo prep as made her incredibly valuable for my artisan food clients, from Rogue Creamery to Gary West and beyond. She also has a keen understanding of different media and how to best target a particular demographic through the use of photography. Her ability to create recipes for clients is also extremely helpful, having just commissioned her to provide recipes for NuCulture Foods to the delight of all involved. I have no trouble giving Erika my highest recommendation, no matter what your project, Erika will bring her ample experience to bear on it and make it much better than you could imagine. ”"]']### Assistant: The agent's job is to connect with potential clients and build relationships, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity for marketing consulting services.
### Human: Agent: ['Lynn Wall', 'Experienced Human Resources and Payroll Professional with over six years of working in the heavy civil construction industry on a $576 million project. Proven success working with a management team under pressure to meet aggressive deadlines. Dynamic social presence maintaining relationships with clients, unions and management with a genuine approach that is results oriented.', 'Human Resources and Payroll Manager at Dragados USA, Inc.', 'Dragados USA, Inc.', '[{"company":"Dragados USA, Inc.","company_id":"dragados-usa-inc.","industry":"Construction","location":null,"positions":[{"description":"","duration":"Feb 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Dragados USA, Inc.","title":"Human Resources and Payroll Manager"},{"description":"","duration":"Jan 2012 Feb 2019 7 years 2 months","duration_short":"7 years 2 months","end_date":"Feb 2019","start_date":"Jan 2012","subtitle":"Dragados USA, Inc.","title":"Office Manager, HR & Payroll"}],"url":"https://www.linkedin.com/company/dragados-usa-inc."},{"company":"Notary Public","company_id":"notary-public","location":"","positions":[{"description":"","duration":"Apr 2013 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"Apr 2013","subtitle":"Notary Public","title":"Notary Public"}],"url":"https://www.linkedin.com/company/notary-public"},{"company":"The Bankruptcy Law Office of Steven Jacobs","company_id":null,"location":"San Leandro","positions":[{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"The Bankruptcy Law Office of Steven Jacobs","title":"Legal Secretary"}],"url":""}]', '["Arun Parsons, P.E. “I have worked with Lynn for almost five years. She has a strong and consistent work ethic and has developed exceptional organizational and managerial skills. Further, Lynn is a good communicator, an honest and empathetic person who gains the trust and loyalty of those around her and creates a positive work environment. ”","LinkedIn User “Lynn is beyond anything you could hope for in an employee or coworker. She is thorough, organized, never balks at difficult tasks, manages herself, and she always gets the job done. Lynn is the kind of person you can always rely on. She\'s honest and hard working, she takes initiative and heads off issues before they become major problems, and is the embodiment of a team player. Around the office, Lynn is irreplaceable - she makes everyone\'s day brighter, instantly puts others at ease, initiates group lunches and outings, inspires collaboration, and just makes everyone in the office more friendly and happy. Of all the people I know, she is the absolute best employee and coworker - I could go on for days about all her excellent qualities!”"]'] User: ['Lynn Wall', 'Experienced Human Resources and Payroll Professional with over six years of working in the heavy civil construction industry on a $576 million project. Proven success working with a management team under pressure to meet aggressive deadlines. Dynamic social presence maintaining relationships with clients, unions and management with a genuine approach that is results oriented.', 'Human Resources and Payroll Manager at Dragados USA, Inc.', 'Dragados USA, Inc.', '[{"company":"Dragados USA, Inc.","company_id":"dragados-usa-inc.","industry":"Construction","location":null,"positions":[{"description":"","duration":"Feb 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Dragados USA, Inc.","title":"Human Resources and Payroll Manager"},{"description":"","duration":"Jan 2012 Feb 2019 7 years 2 months","duration_short":"7 years 2 months","end_date":"Feb 2019","start_date":"Jan 2012","subtitle":"Dragados USA, Inc.","title":"Office Manager, HR & Payroll"}],"url":"https://www.linkedin.com/company/dragados-usa-inc."},{"company":"Notary Public","company_id":"notary-public","location":"","positions":[{"description":"","duration":"Apr 2013 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"Apr 2013","subtitle":"Notary Public","title":"Notary Public"}],"url":"https://www.linkedin.com/company/notary-public"},{"company":"The Bankruptcy Law Office of Steven Jacobs","company_id":null,"location":"San Leandro","positions":[{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"The Bankruptcy Law Office of Steven Jacobs","title":"Legal Secretary"}],"url":""}]', '["Arun Parsons, P.E. “I have worked with Lynn for almost five years. She has a strong and consistent work ethic and has developed exceptional organizational and managerial skills. Further, Lynn is a good communicator, an honest and empathetic person who gains the trust and loyalty of those around her and creates a positive work environment. ”","LinkedIn User “Lynn is beyond anything you could hope for in an employee or coworker. She is thorough, organized, never balks at difficult tasks, manages herself, and she always gets the job done. Lynn is the kind of person you can always rely on. She\'s honest and hard working, she takes initiative and heads off issues before they become major problems, and is the embodiment of a team player. Around the office, Lynn is irreplaceable - she makes everyone\'s day brighter, instantly puts others at ease, initiates group lunches and outings, inspires collaboration, and just makes everyone in the office more friendly and happy. Of all the people I know, she is the absolute best employee and coworker - I could go on for days about all her excellent qualities!”"]']### Assistant: The agent's job is to manage human resources and payroll at Dragados USA, Inc. Today, the user is reaching out to the agent because they need assistance with payroll processing for their construction project.
### Human: Agent: ['Michael Beasley', '*Technologically savvy*Proficient in Word, Excel, OneDrive, PowerPoint, Mindmeister, Autodesk Sketchbook Pro, SETWorks, and Brave Browser*Capable of working with diverse groups of people.*Works efficiently both independently and as part of a team.*Detail-oriented and meticulous.', 'Author, Keynote Speaker, Training Consultant, and Database Technician at ENSO Employment Services', 'ENSO Employment Services', '[{"company":"ENSO Employment Services","company_id":"enso-employment-services","industry":"Nonprofit Organization Management","location":null,"positions":[{"description":"* Work directly with Lead Trainer and their team to prepare and manage information to be discussed on a variety of training topics. * Create, update and maintain physical and electronic PowerPoint for the attending webinar attendees. * Communicate with Lead Trainer Participate and other team members, as appropriate, in developing topics to discuss and share with the class. * Attend meetings or pieces of training as needed/requested.* Carry out additional responsibilities as identified by Lead Trainer.","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"ENSO Employment Services","title":"Training Consultant"},{"description":"*Works directly with ENSO\'s Management and their team to collect, record and manage information in physical and database forms.*Data entry into a database*Create, update and maintain physical and electronic files for participants.*Meet expectations for quotas and deadlines; get paperwork and data entry finished within a week of receiving information","duration":"Jul 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2018","subtitle":"ENSO Employment Services","title":"Database Technician"},{"description":"I was a temporary Office Tech worker contracted as a temp to update and implement changes and input clientele information into the new database being integrated into the organization\'s system.","duration":"Nov 2017 Jul 2018 9 months","duration_short":"9 months","end_date":"Jul 2018","start_date":"Nov 2017","subtitle":"ENSO Employment Services","title":"Temporary Office Tech"}],"url":"https://www.linkedin.com/company/enso-employment-services"},{"company":"Self - writer and illustrator","company_id":null,"location":"Auburn, WA","positions":[{"description":"I\'m currently involved with writing my novel series in progress with the intent to publish. I am planning out a novel series and doing my writing and illustrations. I am on Episode 3 of this multi-genre series and looking to collaborate with anyone adept at character illustrations and scene art. I have published my first book with BookLocker at the end of 2020, and I hope to finish the remaining two manuscripts to publish a trilogy. The first book has been registered with US Copyright Office and in effect.","duration":"Sep 2015 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Sep 2015","subtitle":"Self - writer and illustrator","title":"Published Author"}],"url":""},{"company":"Service Alternatives, Inc.","company_id":"service-alternatives-inc.","location":"Greater Seattle Area","positions":[{"description":"I work from home as a guest speaker and PowerPoint presenter from home via Zoom meetings","duration":"May 2020 Jul 2020 3 months","duration_short":"3 months","end_date":"Jul 2020","start_date":"May 2020","subtitle":"Service Alternatives, Inc.","title":"Guest Speaker and Presenter"}],"url":"https://www.linkedin.com/company/service-alternatives-inc."},{"company":"Washington Initiative for Supported Employment","company_id":"wise--washington-initiative-for-supported-employment","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Apr 2020 Jul 2020 4 months","duration_short":"4 months","end_date":"Jul 2020","start_date":"Apr 2020","subtitle":"Washington Initiative for Supported Employment","title":"Subcontracted Consultant/Trainer"}],"url":"https://www.linkedin.com/company/wise--washington-initiative-for-supported-employment"},{"company":"Fred Meyer","company_id":"fred-meyer","location":"Greater Seattle Area","positions":[{"description":"*Baskart roundup: Gathering up shopping carts from the parking lot corrals using a tow rope.*Tote basket restocking: Pickup totes left on checkstands to return them to the lobby kiosks.*Hourly bathroom cleanups: Clean up the bathrooms every hour on the hour.*Item returns: Return unwanted merchandise to the stock bins behind the customer service desk.*Baling: Using the trash compactor to compress trash, cardboard, and plastic.*Carry-outs: Assist customers with taking their groceries bought and take them to their cars with assistance offered in putting their groceries in their vehicles.*Garbage roundup: Empty out various trash receptacles from the building and put them in respective compactors for trash/compost.*Spill Response: Respond to any spill on the floor and mop or sweep it up.*Floor Sweeps: Maintain cleanliness of store by sweeping floor with large sweeper broom.*Perishables: Return perishable unwanted product to original cooler/heater case promptly to preserve freshness.","duration":"Oct 2012 Nov 2017 5 years 2 months","duration_short":"5 years 2 months","end_date":"Nov 2017","start_date":"Oct 2012","subtitle":"Fred Meyer","title":"Front-End Parcel Clerk"}],"url":"https://www.linkedin.com/company/fred-meyer"},{"company":"The Arc of King County","company_id":"the-arc-of-king-county","location":"Greater Seattle Area","positions":[{"description":"*Received and processed incoming clientele \\"person-centered plans\\"*Photographed and digitized contents of \\"PCP\'s\\"*Edited and optimized to maximize brightness and clarity using Paint Shop Pro 7 & 8*Printed and assembled images into portfolio form and returned them to my supervisor to be distributed to the proper clients.","duration":"Dec 2004 Mar 2009 4 years 4 months","duration_short":"4 years 4 months","end_date":"Mar 2009","start_date":"Dec 2004","subtitle":"The Arc of King County","title":"Independent Contractor"}],"url":"https://www.linkedin.com/company/the-arc-of-king-county"}]', '["“Michael\'s grasp of not only the pragmatic left hemisphere but the creative right hemisphere is uncanny. His writing is exceptionally vivid and compelling. I help Michael by providing feedback on his writing, and am excited to see how he progresses as he continues to share his stories and master his craft. ”","“I find Michael to be a very self-directed and dependable worker. I can always count on him to come up with ideas on how to better perform his job. His completed projects are always stellar. He takes suggestion well and partnered with me to continually improve on the final product”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide training and consulting services at ENSO Employment Services, and today, the user is reaching out to the agent because they need assistance with data analysis and IT strategy for a project at MITRE Corporation.
### Human: Agent: ['Brent A. Bode', 'A top-performing Information Technology professional credited with combining technology integration, administration, and upgrade oversight expertise to deliver substantial efficiency gains throughout company operations. Strong expertise in working with global teams as well as building strategic alliances that can be leveraged to meet ambitious company goals. Highly accomplished in developing innovative solutions to complex problems and implementing them rapidly.Areas of Expertise: ♣ IT Leadership♣ Middleware & PaaS Governance♣ System Analytics / Dashboards♣ Application Operations♣ Change & Release Management♣ DevOps Culture Adoption♣ ITIL v3 Certified♣ SDLC Process Definition♣ Non-Functional Requirements', 'Director', 'Digital Turbine', '[{"company":"Digital Turbine","company_id":"digital-turbine","industry":"Marketing and Advertising","location":"Colorado, United States","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Digital Turbine","title":"Director, Global Operations"}],"url":"https://www.linkedin.com/company/digital-turbine"},{"company":"Elevations Credit Union","company_id":"elevations-credit-union","location":"Boulder","positions":[{"description":"♣ Implemented ITIL best practices to align with Development / Engineering teams; transformed change, incident, problem, availability, asset management; tools replacement; training; continuous service improvement registry♣ Established Performance Management (Monitoring & Alerting) program / budget to establish move to predictive vs. reactive performance management monitoring, tools replacement♣ Introduced Production Readiness (Non-Functional Requirements / System Attributes) into Engineering lifecycle with technology and program management teams♣ Advanced Disaster Recovery beyond failover concepts and alignment with Risk Management and Business Continuity, utilizing business impact analysis to prioritize business functions to systems♣ Transformed Application Support into Application Operations team to champion NFR / Production Readiness in project lifecycle, Run the Business / Keep the Lights On, and software implementations♣ Realigned Service Desk to IT Service Management best practices and restructured first call resolution knowledge base♣ Submitted IT Service Management improvement story statistics for Malcolm Baldrige application (Organization awarded Malcolm Baldrige Award for Quality 2020)","duration":"Jul 2018 Sep 2021 3 years 3 months","duration_short":"3 years 3 months","end_date":"Sep 2021","start_date":"Jul 2018","subtitle":"Elevations Credit Union","title":"AVP - IT, Technology Operations"}],"url":"https://www.linkedin.com/company/elevations-credit-union"},{"company":"First Data Corporation","company_id":"first-data-corporation","location":"Greater Denver Area","positions":[{"description":"♣Aggregate Dashboard Engineering Product Development Team to provide high level views of multiple system tools and application performance, analytics, forecasting, integration; reducing troubleshooting / root cause♣Established Product and SD life cycles through User Stories (Jira) and Sprints; gather client requirements and timelines♣Directed cross team daily Infrastructure & Application Line of Business Change, Incident, Problem standups♣Coordinated PEAK Season readiness with Infrastructure and Application teams♣Introduced cultural change methodologies to ensure collaboration of Functional & Non-Functional requirements enter production successfully♣Presented vision and timelines to executive leadership♣Reviewed Leadership level escalations / emergencies","duration":"Jun 2016 Mar 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2018","start_date":"Jun 2016","subtitle":"First Data Corporation","title":"Director IT"}],"url":"https://www.linkedin.com/company/first-data-corporation"},{"company":"CenturyLink","company_id":"centurylink","location":null,"positions":[{"description":"♣ Optimized $800K contract with PaaS (Platform as a Service) Cloud Foundry Vendor Pivotal to include application conversion and training♣ Decreased Middleware subscription costs by 30% by converting to OpenSource (Apache / JBOSS)♣ Achieved 99.98% up time on 400 applications on 1800 servers (Dev, Test, Prod) in three data centers♣ Delivered 99.99% application release implementation success rate♣ Awarded CMMI (Capability Maturity Model Integration) Level 3 as member Software Development Lifecycle process team♣ Introduced Non-Functional Requirements and training to 200+ Development, Operations, Engineering resources annually establishing DevOps culture shift♣ Realized >50% offshore resource retention rate over 8 years by strategic training, transition, communication plan♣ Maintained constant staffing levels while workload increased 20% per year♣ 100% Sarbanes Oxley compliant, 99.5% successful high availability fail over testing, 99.98% Disaster Recovery artifact accuracy","duration":"2010 2015 5 years","duration_short":"5 years","end_date":"2015","start_date":"2010","subtitle":"CenturyLink","title":"Manager IT Operations/Systems"},{"description":"♣ Supervised Leads and Application Support Engineers, ensuring highest levels of service and coordinated approaches to complex tasks. (@200 applications @12 global resources)♣ Technical and Event escalation management during Sev1/2 Outage Incidents and Implementation windows to keep client milestones on track, determine root cause and continuous improvement of counter measures♣ Owned Service Level Rating Process; main client, tool, and support that determined Mission Critical, Priority, Standard criteria of business applications used in Service Level Monitoring & Metrics, Disaster Recovery & Business Continuity, and Infrastructure Solutions Engineering♣ Assigned resources and projects based on available staff prioritized by company objectives","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"Qwest Communications","title":"Staff System SW Support Engineer"},{"description":"♣ Took the lead on escalations, applying proven methodologies to calm clients and find solutions to their issues♣ Led team for .Net Support consisting of 6 onshore and 6 offshore personnel overseeing 200 apps♣ Life Cycle Management; Assessed risk of infrastructure upgrade and established schedule to stay ahead of vendor and company Infrastructure Roadmap and meet App Dev needs for Middleware & Platform♣ CMDB Application Inventory Control / Master Application List POC; served as main client and escalation point to vet application definition to ensure applications and tools were accounted in inventory for IT Finance and Asset Accounting","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"CenturyLink (Formerly Qwest)","title":"Lead System SW Support Engineer"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"CenturyLink (Formerly Qwest)","company_id":null,"location":"Greater Denver Area","positions":[{"description":"♣ Major contributor on team to create stacked application environment, (Cloud / PaaS); resulting in a faster provision and single source to acquire Dev / Test / Production Infrastructure (hardware/os/middleware) with embedded Engineering, Operations, and Support resources; converted @28 apps per quarter saving on physical hardware and people resources to maintain♣ Midrange Application Service Owner (ensure production availability)♣ Problem, Change, Release, Availability, Project Management♣ Production Implementation / Client Testing / Operational Documentation♣ Outage Analysis and Quality validation (restoration, root cause, counter measures)","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"CenturyLink (Formerly Qwest)","title":"IT Application Systems Specialist II"}],"url":""}]', '["Matthew Cironi “Brent\'s infectious personality, optimism, and work ethic are traits you thrive to work with. I was introduced to Brent during my first days at AppDynamics, I learned so much working with him as he was at the time tasked with implementing a true DevOps culture at Elevations all while undergoing cloud migration initiatives, consolidating toolsets, and transitioning from 3rd party providers to in house development. Brent\'s ability to bridge across multiple IT teams and business units are what makes him extremely effective. His leadership warrants automatic buy-in, his vision and creativity were crucial in laying the proper groundwork for Elevations to be agile, innovative, and competitive for years to come. What I admire most about Brent is his ability to take on challenges in the most positive manner. You will never see him without a smile, never stressed and always beyond thorough. He is a true asset! I would welcome the opportunity to work with Brent any time! ”","Susan Clark “Brent has an infectious personality that truly brings joy into the workplace. His positive attitude and passion for his work comes through in everything he does. While Brent worked for me he lead the Development Lifecycle of the Analytics forensics & dashboards. He built the team from scratch and created the repeatable CORE product set needed for our success. He facilitated cross team collaboration for both functional and non-functional requirements. In addition, he coordinated daily stand ups for leadership review of incidents, changes & problems and facilitated risk mitigation efforts. He elevated our ability to understand through the use of Reporting and Analytics. Brent could be counted on for any random assignment given, including taking on an additional orphaned team. As manager over the Reporting Application Operations team, he brought cohesion and direction to disparate functions. He leveraged his management skills of exceptional coaching and team building to allow for the accomplishment of lofty objectives. Brent will be an asset to any company\'s management team, but especially in the Data Analytics space.”"]'] User: ['E. Stuart H.', 'Experience in numerous computing-related fields including programming, web design, database management, systems design and administration, security, authentication and authorization, and e-commerce. Specialties: Programming, systems, database, security, authNZ', 'Senior Cloud Platform Engineer at The Ohio State University', 'The Ohio State University', '[{"company":"The Ohio State University","company_id":"the-ohio-state-university","industry":"Higher Education","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"The Ohio State University","title":"Senior Cloud Platform Engineer"}],"url":"https://www.linkedin.com/company/the-ohio-state-university"}]', '["Tom Sanville “Stuart demonstrated strong work ethic, flexibility, and creativity in his work at OhioLINK. When presented with a problem or challenge Stuart added value in proposing and executing solutions. He is a colleague on whom I have relied and he has performed successfully.”","Anita Cook “Stuart reported to an assistant director that reported to me. Stuart is intelligent and talented and did a great job for OhioLINK. He managed access to our many resources and designed tools to make the job more efficient and effective. I highly recommend Stuart in whatever he chooses to do. He has excellent technical and management skills and a good head on his shoulders.”"]']### Assistant: The agent's job is to lead the IT operations at a marketing and advertising company. Today, the agent is reaching out to the user, a senior cloud platform engineer, because they need assistance in implementing a new middleware and PaaS governance system for their company's global operations.
### Human: Agent: ['Cheryl Wagner', 'PMP Certified, Project Management, Help Desk Management, Professional writing, Research development, Microsoft Office Expert, Chemistry and Medical TechnologySpecialties: Chemistry, Immuno assay, Forensic Toxicology. MSIS degree with emphasis on Enterprise Systems.', 'Project Manager, Medical Reporting at Quest Diagnostics', 'Quest Diagnostics', '[{"company":"Quest Diagnostics","company_id":"quest-diagnostics","industry":"Hospital & Health Care","location":"Chantilly, VA","positions":[{"description":"Work in Process Excellence to ensure the timely and successful delivery of new or modified reports to market. Manage cross-functional teams through the report delivery process Work in Process Excellence to ensure the timely and successful delivery of new or modified reports to market. Manage cross-functional teams through the report delivery process","duration":"Feb 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Feb 2013","subtitle":"Quest Diagnostics","title":"Project Manager, Medical Reporting"}],"url":"https://www.linkedin.com/company/quest-diagnostics"},{"company":"Quest Diagnostics Nichols Institute","company_id":null,"location":"Chantilly, VA","positions":[{"description":"Manage a cross functional team of 13 programmer/analysts located across the US. Creating a support team from the ground up. Manage a cross functional team of 13 programmer/analysts located across the US. Creating a support team from the ground up.","duration":"Mar 2011 Feb 2013 2 years","duration_short":"2 years","end_date":"Feb 2013","start_date":"Mar 2011","subtitle":"Quest Diagnostics Nichols Institute","title":"IT Manager, Hospital Applications Support"}],"url":""},{"company":"Quest Diagnostics","company_id":"quest-diagnostics","location":null,"positions":[{"description":"Managed a dispersed team of 10 support analysts. Supported customer products and interfaces. Provided development plans and annual reviews for employees. Personnel management","duration":"Nov 2006 Mar 2011 4 years 5 months","duration_short":"4 years 5 months","end_date":"Mar 2011","start_date":"Nov 2006","subtitle":"Quest Diagnostics","title":"Manager, Client Systems and Support"},{"description":"Project management of enterprise application. Gap analysis of existing systems to identify needs for upgrade","duration":"May 2004 Nov 2006 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2006","start_date":"May 2004","subtitle":"Quest Diagnostics","title":"Senior Business Systems Analyst/Project Manager"},{"description":"Worked as a Medical Technologist in the Forensic Toxicolgy department and the Immunoassay department. Promoted to Senior Technologist in IA before moving to IT","duration":"Aug 1998 May 2004 5 years 10 months","duration_short":"5 years 10 months","end_date":"May 2004","start_date":"Aug 1998","subtitle":"Quest Diagnostics","title":"Medical Technologist"}],"url":"https://www.linkedin.com/company/quest-diagnostics"},{"company":"Somerset Community Hospital","company_id":null,"location":"","positions":[{"description":"Worked as a generalist in the hospital laboratory on the second shift. I was lead technologist for the Serology Department. Handled regulatory inspections, SOP development and maintenance, staff training and analysis of new testing methodologies. Worked as a generalist in the hospital laboratory on the second shift. I was lead technologist for the Serology Department. Handled regulatory inspections, SOP development and maintenance, staff training and analysis of new testing methodologies.","duration":"May 1990 Aug 1998 8 years 4 months","duration_short":"8 years 4 months","end_date":"Aug 1998","start_date":"May 1990","subtitle":"Somerset Community Hospital","title":"Medical Technologist"}],"url":""},{"company":"Virginia Commonwealth University","company_id":"virginia-commonwealth-university","location":"","positions":[{"description":"Medical technologist at the Medical College of Virginia/Virginia Commonwealth University. Worked evenings in STAT lab in the Chemistry department Medical technologist at the Medical College of Virginia/Virginia Commonwealth University. Worked evenings in STAT lab in the Chemistry department","duration":"Sep 1989 May 1990 9 months","duration_short":"9 months","end_date":"May 1990","start_date":"Sep 1989","subtitle":"Virginia Commonwealth University","title":"Medical Technologist"}],"url":"https://www.linkedin.com/company/virginia-commonwealth-university"}]', '["Teresa Markham “I have had the pleasure of working with Cheryl Wagner for several years. I am always amazed at her knowledge, professionalism and ability to bring people together with a common goal. Her organization skills are tremendous. She not only can develope a \\"Plan\\", she can execute it flawlessly.”","Connie Martin “Cheryl always puts the customer first. She quickly and easily becomes a subject matter expert on whatever application or system she is given to help design or support. She is able to seamlessly provide solutions when issues arise for both internal and external customers and she conveys this same sense to the team she manages.”"]'] User: ['Dennis Blandino, BA, CBET, USMC', 'My diverse work experience and education have given me strong analytical, communication and organizational skills with an ability to work both independently and within a team in order to get consistently positive, collaborative results.Specialties: Reliability, Customer Service, Communication, Team-building, Goal Orientation, Root-Cause Analysis', '_____________________________________', 'Nuvance Health', '[{"company":"Nuvance Health","company_id":"nuvancehealth","industry":"Hospital & Health Care","location":"Danbury, CT","positions":[{"description":"Support hospital staff by repairing, testing, and verifying clinical and biological equipment, including the configuring of networked equipment. Support hospital staff by repairing, testing, and verifying clinical and biological equipment, including the configuring of networked equipment.","duration":"Jul 2013 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"Jul 2013","subtitle":"Nuvance Health","title":"Master Biomedical Equipment Technician"}],"url":"https://www.linkedin.com/company/nuvancehealth"},{"company":"Cheshire Medical Center/Dartmouth-Hitchcock Keene","company_id":"cheshire-medical-center","location":"","positions":[{"description":"","duration":"Jan 2012 Jul 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2013","start_date":"Jan 2012","subtitle":"Cheshire Medical Center/Dartmouth-Hitchcock Keene","title":"Biomedical Equipment Technician"}],"url":"https://www.linkedin.com/company/cheshire-medical-center"},{"company":"HealthEast","company_id":"healtheast","location":"St. Paul, MN","positions":[{"description":"","duration":"Jul 2009 Dec 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2011","start_date":"Jul 2009","subtitle":"HealthEast","title":"Biomedical Technician"}],"url":"https://www.linkedin.com/company/healtheast"},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"","positions":[{"description":"","duration":"May 1997 Mar 2007 9 years 11 months","duration_short":"9 years 11 months","end_date":"Mar 2007","start_date":"May 1997","subtitle":"Ford Motor Company","title":"Journeyman Welder"}],"url":"https://www.linkedin.com/company/ford-motor-company"}]', '["Steven Bezanson “One of the problems with cliches is that it lessens the impact of certain words. So, when I say that Dennis was an outstanding student and I knew from the start that any organization that hired him would find that they had acquired not only a great technician but an outstanding individual. Which all sounds like a cliched recommendation but I am dead serious.”","Joan Killeen “I met Dennis while working in Production at Ford Motor Company. We both went on to be promoted into the UAW/Ford Apprenticeship program, so I worked with him for approximately ten years. I was a Millwright and Dennis was a welder so we worked together often as we were learning our respective trades. I witnessed Dennis\' transition from Production through Skilled Trades and I was very impressed with his tenacity and serious contemplation of the tasks before him. After witnessing this transition, I believe that Dennis could make a transition into the Biomedical Technician field competently. Dennis is a first-rate co-worker; only producing high quality projects. He is trustworthy, respected and skillful. Dennis is very reliable and a super co-worker!”"]']### Assistant: The agent's job is to manage medical reporting projects at Quest Diagnostics. Today, the agent is reaching out to the user because they need to discuss a collaboration opportunity regarding biomedical equipment maintenance in healthcare facilities.
### Human: Agent: ['Saeid “Alex” Manhooei', 'Technical Lead with a tremendous technical background and years of professional experience in Software Development, Architecture, and Data Engineering. Hands-on experience with BigData, REST API Development, Camel EIP integration, and Spring boot Reactive. Excellent communication skills and a real desire to learn and master new technologies. Primary Skills: - Language/Framework: Java, Groovy, Spring Boot/Data/Security. - Front-End: VueJS, Vuetify, HTML5/CSS/JS, and Twitter Bootstrap. - Database: Hadoop/Hive/Spark, PostgreSQL, MongoDB, and Hibernate. - Tools: Git, Drone, Docker, Jenkins, Maven/Gradle, and jMeter. Other Specialties: - Compliance: SOX and PCI Compliance Systems. - Development: ETL/ELT Pipelines, and REST API Development. - Platforms: Stripe Payment, Salesforce, SAP, and Google Ad Manager 360 integration.', 'Staff Software Engineer at Chewy', 'Chewy', '[{"company":"Chewy","company_id":"chewy-com","industry":"Retail","location":"Minneapolis, Minnesota, United States","positions":[{"description":"","duration":"Feb 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Chewy","title":"Staff Software Engineer"}],"url":"https://www.linkedin.com/company/chewy-com"},{"company":"Customize Your Career LLC","company_id":"yourcyc","location":"Chicago, Illinois","positions":[{"description":"Helping young professionals with:- Planning their career after college.- Career transition or preparing for a promotion.- Market Research, Interviews, and Negotiation. Helping young professionals with:- Planning their career after college.- Career transition or preparing for a promotion.- Market Research, Interviews, and Negotiation.","duration":"May 2018 Aug 2021 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 2021","start_date":"May 2018","subtitle":"Customize Your Career LLC","title":"Career Coach"}],"url":"https://www.linkedin.com/company/yourcyc"},{"company":"Native Integration","company_id":"nativeintegration","location":"Minneapolis, Minnesota","positions":[{"description":"","duration":"Dec 2014 Apr 2021 6 years 5 months","duration_short":"6 years 5 months","end_date":"Apr 2021","start_date":"Dec 2014","subtitle":"Native Integration","title":"Founder"}],"url":"https://www.linkedin.com/company/nativeintegration"},{"company":"Target","company_id":"target","location":"Minneapolis, Minnesota","positions":[{"description":"Working on marketing tools to bring data to marketing campaigns by delivering a best-in-class guest segmentation tool that allows our media strategists to directly select an audience through personalized marketing at scale through digital media channels with speed & accuracy to empower incremental sales lift. Working on marketing tools to bring data to marketing campaigns by delivering a best-in-class guest segmentation tool that allows our media strategists to directly select an audience through personalized marketing at scale through digital media channels with speed & accuracy to empower incremental sales lift.","duration":"May 2016 Feb 2021 4 years 10 months","duration_short":"4 years 10 months","end_date":"Feb 2021","start_date":"May 2016","subtitle":"Target","title":"Lead Engineer"}],"url":"https://www.linkedin.com/company/target"},{"company":"CAS","company_id":"cas","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Aug 2012 May 2016 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2016","start_date":"Aug 2012","subtitle":"CAS","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/cas"},{"company":"Abercrombie & Fitch Co.","company_id":"abercrombie-&-fitch","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Mar 2011 Jul 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2012","start_date":"Mar 2011","subtitle":"Abercrombie & Fitch Co.","title":"SOA Developer"}],"url":"https://www.linkedin.com/company/abercrombie-&-fitch"},{"company":"Hewlett Packard Enterprise","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"Aug 2010 Mar 2011 8 months","duration_short":"8 months","end_date":"Mar 2011","start_date":"Aug 2010","subtitle":"Hewlett Packard Enterprise","title":"Core Java Developer"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"","duration":"Jul 2008 Jun 2009 1 year","duration_short":"1 year","end_date":"Jun 2009","start_date":"Jul 2008","subtitle":"Microsoft","title":"Web Developer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Multimedia University","company_id":"mmumalaysia","location":"Malaysia","positions":[{"description":"Developed a plagiarism detection software solution to eliminate the widespread issue of student plagiarism. Managed the end-to-end project, from initial requirements gathering, system design, and architecture through implementation, testing, and end user training. Developed a plagiarism detection software solution to eliminate the widespread issue of student plagiarism. Managed the end-to-end project, from initial requirements gathering, system design, and architecture through implementation, testing, and end user training.","duration":"Nov 2007 Jun 2008 8 months","duration_short":"8 months","end_date":"Jun 2008","start_date":"Nov 2007","subtitle":"Multimedia University","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/mmumalaysia"},{"company":"Independent","company_id":null,"location":"","positions":[{"description":"Involved in several IT projects related to Online Booking System, Desktop Multimedia System, Online Survey System and Financial Framework.Technical Environment: Java, C++, PHP, MySQL, MSSQL, Flash, XML/DTD, HTML/XHTML/CSS, JavaScript. Involved in several IT projects related to Online Booking System, Desktop Multimedia System, Online Survey System and Financial Framework.Technical Environment: Java, C++, PHP, MySQL, MSSQL, Flash, XML/DTD, HTML/XHTML/CSS, JavaScript.","duration":"Mar 2005 May 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2007","start_date":"Mar 2005","subtitle":"Independent","title":"Technical Consultant"}],"url":""},{"company":"Xixel Computer System LLC","company_id":null,"location":"","positions":[{"description":"Launched, built, and ran this entrepreneurial operation with several partners, managing a 5-member design and development team in the oversight of all Web design and hardware installation projects. Additionally served as an expert resource for clients in identifying and selecting appropriate new technologies to streamline and enhance business operations.Technical environment: C, C++, Java, Visual Basic, Windows. Launched, built, and ran this entrepreneurial operation with several partners, managing a 5-member design and development team in the oversight of all Web design and hardware installation projects. Additionally served as an expert resource for clients in identifying and selecting appropriate new technologies to streamline and enhance business operations.Technical environment: C, C++, Java, Visual Basic, Windows.","duration":"Dec 2002 Oct 2004 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2004","start_date":"Dec 2002","subtitle":"Xixel Computer System LLC","title":"Co-Founder"}],"url":""}]', '["Kat Callender “Alex has been a tremendous asset as both a professional and personal coach and mentor to the clients my organization works with. Not only does he have the compassion and understanding to handle cultural differences with care and knowledge, but he helps the clients understand the strength in their diversity. I have worked with Alex for almost 3 years and the mentorship he provides clients in career growth and progression has enabled many young professionals to achieve their ambitions. I know I can consistently count on Alex to provide outstanding guidance to all of my clients in both technical and non-technical areas, while pushing them to grow further than they imagine. Alex has my absolute recommendation when it comes to mentorship and coaching as he truly shines through the results his clients achieve. ”","Vinitha Simon “Alex and I worked together in several projects and he was one of the best team members we had. His technical leadership skills combined with his ability to solve complex problems made him a natural team lead. Irrespective of the issues at hand, he was always polite, respectful and always took the time to explain the deliverable. He is analytical, objective in his plan and communicates his positive intention to all the stakeholders. I would be absolutely thrilled to work with Alex again and would highly recommend him leading complex, fast paced projects requiring visible success!! ”"]'] User: ['Ashlee Moon', 'Experienced Account Executive with a demonstrated history of working in the marketing, digital media and advertising industries. Skilled in Content Creation, Nonprofit Organizations, Retail, Adobe Photoshop, Leadership, and Marketing. Strong sales professional with a Bachelor’s Degree focused in Public Relations, Advertising, and Applied Communication from the University of Alabama.', 'Enthusiastic Marketing representative with 8 years professional experience', 'JV Search', '[{"company":"JV Search","company_id":"jv-search","industry":"Staffing and Recruiting","location":"","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Sep 2020","subtitle":"JV Search","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/jv-search"},{"company":"SRAX","company_id":"srax","location":"Nashville, Tennessee","positions":[{"description":"","duration":"Jan 2019 Apr 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2020","start_date":"Jan 2019","subtitle":"SRAX","title":"Account Executive"}],"url":"https://www.linkedin.com/company/srax"},{"company":"New Heartland Group","company_id":"access-brand-strategies","location":"Nashville, Tennessee","positions":[{"description":"","duration":"Mar 2018 Sep 2018 7 months","duration_short":"7 months","end_date":"Sep 2018","start_date":"Mar 2018","subtitle":"New Heartland Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/access-brand-strategies"},{"company":"The ALS Association","company_id":"the-als-association","location":null,"positions":[{"description":"","duration":"Jun 2016 Mar 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2018","start_date":"Jun 2016","subtitle":"The ALS Association","title":"Development & Communications Manager"},{"description":"","duration":"Nov 2014 Jun 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2016","start_date":"Nov 2014","subtitle":"The ALS Association","title":"Communications & Public Policy Manager"}],"url":"https://www.linkedin.com/company/the-als-association"},{"company":"ThirdChannel","company_id":"thirdchannel","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Dec 2013 May 2014 6 months","duration_short":"6 months","end_date":"May 2014","start_date":"Dec 2013","subtitle":"ThirdChannel","title":"Cosmopolitan Brand Representative"}],"url":"https://www.linkedin.com/company/thirdchannel"},{"company":"The Center for Mental Health & Aging","company_id":null,"location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"May 2013 May 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2014","start_date":"May 2013","subtitle":"The Center for Mental Health & Aging","title":"Public Relations Intern"}],"url":""},{"company":"Under Armour--National Select 7on7 Championships","company_id":"under-armour","location":"Birmingham, Alabama Area","positions":[{"description":"","duration":"Jun 2013 Jul 2013 2 months","duration_short":"2 months","end_date":"Jul 2013","start_date":"Jun 2013","subtitle":"Under Armour--National Select 7on7 Championships","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/under-armour"},{"company":"Zeta Tau Alpha Fraternity","company_id":"ztafraternity","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Jan 2012 Jan 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2013","start_date":"Jan 2012","subtitle":"Zeta Tau Alpha Fraternity","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/ztafraternity"},{"company":"Lake Norman Publications","company_id":null,"location":"Charlotte, North Carolina","positions":[{"description":"","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"Lake Norman Publications","title":"Public Relations and Reporter Intern"}],"url":""},{"company":"Hemline Nashville","company_id":null,"location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Hemline Nashville","title":"Public Relations Intern"}],"url":""}]', '["Randy Clark “Ashlee demonstrated tremendous qualities during her tenure at SRAX. She\'s smart, innovative, dependable and hard-working. She has significant strengths in account management and planning as well as Social Media and content management. I recommend Ashlee for any company looking to up their game in these areas and more...”","J. Keith Moyer “It is a pleasure to recommend Ashlee Moon for employment. I know Ashlee through my professional and personal relationship with her father, Craig A. Moon, former publisher, president and CEO of USA Today. Ashlee comes from strong media roots (her mother, Patty, is a advertising sales and marketing management executive), so she grew up in a household immersed in discussions of journalism, advertising, public relations and marketing. In the summer of 2012, I got the chance to see Ashlee in \\"work mode\\" while I was consulting her father on newsroom matters at the Lake Norman Publications, a group of weekly newspapers headquartered in Davidson, N.C. owned by her family. Ashlee served as a reporting intern that summer and quickly proved that she was a good (and improving) writer who was a heck of a team player. Ashlee was willing to take on whatever tasks necessary to help produce each week\'s editions. She is a bright, engaging young woman who, from my observance, applies herself fully in doing things well. She is certainly someone who should be on your radar for current and future job opportunities.”"]']### Assistant: The agent's job is to provide mentorship and coaching to young professionals in career growth and progression, while pushing them to achieve their ambitions. Today, the user is reaching out to the agent because they need guidance in upping their game in account management, planning, and social media content management.
### Human: Agent: ['Steven Mavros MBA, ITILv3', 'Long time Quality Assurance/Test Manager with a strong knack for accomplishing goals and meeting project deadlines. Extremely technical management professional with experience building, on-boarding and making productive in short turn both local and remote teams (on-shore and off-shore). Experienced in telecommunications hardware, software, firmware and systems as well as mobile communications systems, hardware, software and applications. Have QA management experience in Telcom, Mobile/Cellular, Healthcare, Financial Services and Gas and Electric Utilities. Experience with people, project, product and program management.', 'Senior Manager Quality Engineering at Qualitest', 'Qualitest', '[{"company":"Qualitest","company_id":"qualitest","industry":"IT Services and IT Consulting","location":"Chicago, Illinois, United States","positions":[{"description":"Currently working as a Financial Analyst Currently working as a Financial Analyst","duration":"Apr 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Qualitest","title":"Senior Manager Quality Engineering"}],"url":"https://www.linkedin.com/company/qualitest"},{"company":"Olenick","company_id":"olenick","location":null,"positions":[{"description":"Working on a northstar project to bring several utilities onto a single integrated platform. Applying background in utilities billing, production repair and testing. Working Knowledge and hands on exposure to Oracle Meter Data Management (MDM) verions 2.1 and 2.2. Hands on working knowledge of both Gas and Electric Utilities.","duration":"Jan 2018 Apr 2021 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2021","start_date":"Jan 2018","subtitle":"Olenick","title":"Associate"},{"description":"Aided in the testing, deployment, post development deployment and production repair and support within the utilities space","duration":"Jan 2015 Dec 2017 3 years","duration_short":"3 years","end_date":"Dec 2017","start_date":"Jan 2015","subtitle":"Olenick & Associates","title":"Lead Senior Consultant"}],"url":"https://www.linkedin.com/company/olenick"},{"company":"SunGard Financial Systems","company_id":"sungard-financial-systems","location":"Chicago, IL","positions":[{"description":"","duration":"Nov 2012 Oct 2014 2 years","duration_short":"2 years","end_date":"Oct 2014","start_date":"Nov 2012","subtitle":"SunGard Financial Systems","title":"QA Manager"}],"url":"https://www.linkedin.com/company/sungard-financial-systems"},{"company":"Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas","company_id":"blue-cross-and-blue-shield-of-illinois-new-mexico-oklahoma-&-texas","location":"Chicago, IL","positions":[{"description":"Manages team of QA resources responsible for the testing of the Blue Chip Claims adjudication system. Manages team of QA resources responsible for the testing of the Blue Chip Claims adjudication system.","duration":"Jun 2012 Nov 2012 6 months","duration_short":"6 months","end_date":"Nov 2012","start_date":"Jun 2012","subtitle":"Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas","title":"Sr. Supervisor SSD Tech Dev QA"}],"url":"https://www.linkedin.com/company/blue-cross-and-blue-shield-of-illinois-new-mexico-oklahoma-&-texas"},{"company":"Research In Motion (RIM)","company_id":"blackberry","location":"","positions":[{"description":"","duration":"Feb 2009 Jul 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2011","start_date":"Feb 2009","subtitle":"Research In Motion (RIM)","title":"Manager, ISP Integration SW Validation and Verification"}],"url":"https://www.linkedin.com/company/blackberry"},{"company":"Tellabs Operations, Inc.","company_id":"tellabs","location":"","positions":[{"description":"","duration":"Dec 1989 2008 19 years","duration_short":"19 years","end_date":"2008","start_date":"Dec 1989","subtitle":"Tellabs Operations, Inc.","title":"Engineering Manager"}],"url":"https://www.linkedin.com/company/tellabs"}]', '["Kenneth Brainer “Steve was always there to assist anyone that needed his expertise. He would take the time to answer questions even if he was not directly affected. He had that perfect balance of being a manager and just a nice person.”","Stephanie Larsen “I worked for Steve for 4 years and can say that the team never hesistated to go to him for technical clarification about any new telecom technology that came our way. Steve is a fair Manager that strives at getting the best out of each of his team members by assigning both challenging but rewarding assignments. On several occurences, our team was in a time crunch and he did not hesitate joining us in the trenches, by sitting in the lab and executing test cases or writing up the final report to ensure that we finished our cycle on time. Overall, Steve is dedicated, hard-working, someone who brings innovative ideas to the table, and is a pleasure to work for!”"]'] User: ['Bill Alverson', 'Branding and Marketing Specialist, Helpdesk/IT Professional.Specialties: Marketing, Typography, Branding, Photography, HelpDesk/IT Professional', 'Creative, Marketer, Builder', 'magnate616', '[{"company":"magnate616","company_id":null,"location":"Grand Rapids, Michigan","positions":[{"description":"Owner Owner","duration":"Jun 2009 - Present 12 years 4 months","duration_short":"12 years 4 months","end_date":"Present","start_date":"Jun 2009","subtitle":"magnate616","title":"Freelance Graphic Designer"}],"url":""},{"company":"Metal Tech Building Specialists","company_id":"metal-tech-building-specialists","location":"Grand Rapids, Michigan","positions":[{"description":"","duration":"Feb 2019 Feb 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2021","start_date":"Feb 2019","subtitle":"Metal Tech Building Specialists","title":"Commercial Builder"}],"url":"https://www.linkedin.com/company/metal-tech-building-specialists"},{"company":"Xanadu","company_id":null,"location":"","positions":[{"description":"Account Management strategy with data driven approach for adoption strategy, communication plan, on-boarding mechanism and account development.Drive sales along with various marketing programs under the responsibility, while providing engaging information to the affiliate partners.Develop strong relationships and work collaboratively with leadership to achieve shared goals. Maximize opportunities identified through collaboration with product category teams.Continue to use Graphic Design knowledge, experience and talent. Fluent in Photoshop, Illustrator, Indesign as well as much of the Adobe SuiteWork closely with technology teams, in areas of Consumer Marketing, Mobile, and Website Platform. Making sure companys’ infrastructure, architecture, and site features support and enhance the effectiveness of our Consumer Marketing team’s programsPerformance measurement, results reporting, and scorecard management on an ongoing basisDevelop new business partnership affiliate opportunities with mobile operators, OEM’s, entertainment & content providersManage all aspects of affiliate network, and individual affiliate relationshipsManage affiliate merchandising program development; banners, email, placements","duration":"Jan 2017 Jan 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2019","start_date":"Jan 2017","subtitle":"Xanadu","title":"Affiliate Marketing Manager"}],"url":""},{"company":"Houlihan\'s Restaurants, Inc.","company_id":"houlihan%27s-restaurants-inc-","location":"Grand Rapids","positions":[{"description":"Master of Customer Service, Face to Face Marketing and Sales. I made our guest dining an experience, not just a meal, which gives me a great sense of accomplishment. As a result of my approach to each and every gues I quickly took on a lead role in the front of the house. Master of Customer Service, Face to Face Marketing and Sales. I made our guest dining an experience, not just a meal, which gives me a great sense of accomplishment. As a result of my approach to each and every gues I quickly took on a lead role in the front of the house.","duration":"Sep 2015 Apr 2018 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2018","start_date":"Sep 2015","subtitle":"Houlihan\'s Restaurants, Inc.","title":"Lead Server"}],"url":"https://www.linkedin.com/company/houlihan%27s-restaurants-inc-"},{"company":"Baudville Brands","company_id":"baudville-brands","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"My department works directly with all four of our companies. I smoothed the artistic transition from customer relations, sales and design to production as it pertains to each industry of Baudville Brands. I schooled new artists with an intense thorough training of our processes and techniques. I was a trusted knowledge source with my coworkers from production methods, design choices and technical problem solving. A number of my ideas were implemented and developed for a more efficient work flow in our department, As a result we streamlined our processes and setup a standard of artistic and process guidelines to keep our team one cohesive unit.I exceeded the needs of our customers by working directly with our Sales Department, day in and day out. I was a trusted creative for marketing materials for prospective and newly launched clients to Recognation with the tightest of deadlines, and over the years, thousands of artistic layouts for trophies and other brand specific products to give customers gifts that truly represent their company.As the Baudville Brands in-house designer, I collaborated with a group of writers, photographers and editors within our company to design our magazine “The Po!nt.”","duration":"Feb 2012 Dec 2016 4 years 11 months","duration_short":"4 years 11 months","end_date":"Dec 2016","start_date":"Feb 2012","subtitle":"Baudville Brands","title":"Graphic Designer / Production Artist"}],"url":"https://www.linkedin.com/company/baudville-brands"},{"company":"New Wave Marketing","company_id":null,"location":"Walker, Mi","positions":[{"description":"Webmaster/Adbuilder for startup company. Webmaster/Adbuilder for startup company.","duration":"Jan 2011 Jun 2011 6 months","duration_short":"6 months","end_date":"Jun 2011","start_date":"Jan 2011","subtitle":"New Wave Marketing","title":"Graphic Designer"}],"url":""},{"company":"Leo\'s","company_id":"leo%27s","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"Oct 2010 May 2011 8 months","duration_short":"8 months","end_date":"May 2011","start_date":"Oct 2010","subtitle":"Leo\'s","title":"Server"}],"url":"https://www.linkedin.com/company/leo%27s"},{"company":"Charleys Crab","company_id":"charleys-crab","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"May 2009 Oct 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2010","start_date":"May 2009","subtitle":"Charleys Crab","title":"Lead Server"}],"url":"https://www.linkedin.com/company/charleys-crab"},{"company":"The Flint Institute of Arts","company_id":null,"location":"","positions":[{"description":"I was given the freedom to explore solutions to design problems on my own as well as gaining great experience in production work in various divisions of the FIA. Intern responsibilities included monthly calendar posters and weekly film flyers for the FIA theater films. My internship gave me a real look into the inner workings of an art department.Job responsibilities included attending development and college town membership meetings, all website updating for the museum and art school, enews for exhibitions, lectures, art school exhibitions and workshops. I also continued the monthly calendar posters, weekly flyers and weekly enews for FIA theatre films. At the FIA I learned much about the production aspect of the graphic design and how to challenge myself in the day-to-day operations.","duration":"May 2007 May 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2009","start_date":"May 2007","subtitle":"The Flint Institute of Arts","title":"Intern / Jr. Graphic Designer"}],"url":""},{"company":"Caliber Construction","company_id":null,"location":"Birch Run, Michigan","positions":[{"description":"As a crew leader with Caliber Construction, I was trusted to coordinate laborers on the job site, lay out work from plans and kept people on task throughout each day. During my time with Caliber and I traveled all over Michigan working on specialty projects from custom homes to sailboat barns, exterior cottage to indoor kitchen remodels. From concrete to shingles, building from the ground up, I’ve had a hand in about every aspect of residential construction during my time as a carpenter. As a crew leader with Caliber Construction, I was trusted to coordinate laborers on the job site, lay out work from plans and kept people on task throughout each day. During my time with Caliber and I traveled all over Michigan working on specialty projects from custom homes to sailboat barns, exterior cottage to indoor kitchen remodels. From concrete to shingles, building from the ground up, I’ve had a hand in about every aspect of residential construction during my time as a carpenter.","duration":"Feb 2000 Oct 2007 7 years 9 months","duration_short":"7 years 9 months","end_date":"Oct 2007","start_date":"Feb 2000","subtitle":"Caliber Construction","title":"Builder - Crew Leader"}],"url":""}]', '["WENDALL MATSON “I have personally know Bill Alverson for many years in several capacities. Bill worked for my construction company for several years as a crew leader and during that time was one of my best employees. His leadership was very valuable to us. He was very dedicated to his duties and supporting fellow employees as well as the company. I would recommend Bill to any company looking for a valuable asset. ”","Christopher J. Haizman “Bill has an excellent eye for design and applies that to branding in an unparalleled way. I\'ve worked with him on many projects where he combines design and marketing to help each of our brands take the next step in their evolution. Bill also has a rigorous business acumen that I\'ve seen him use in various forms. His professional demeanor and ability to apply his skills to various projects is unmatched. Finally, Bill is the type of person you want on your team. His attitude is always can-do and upbeat. He\'s a true problem solver and he does it with the ability to mix creativity with awareness of client/internal goals in mind.”"]']### Assistant: The agent's job is to manage quality engineering, and today the user is reaching out to the agent because they need assistance in developing a branding and marketing strategy for their business.
### Human: Agent: ['Paul Balbresky, ITP', 'Paul creates customized Deal Making training sessions for Underwriters, Claims, and Loss Control professional. He has extensive experience in the Insurance industry and supports client business goals by improving staff performance and Bottom Line results. Specializes in Influence skills, including; sales and negotiations', 'President insurancetrainingbypaul.com at Balbresky Consulting Services', 'Balbresky Consulting Services', '[{"company":"Balbresky Consulting Services","company_id":null,"location":null,"positions":[{"description":"","duration":"1993 - Present 28 years","duration_short":"28 years","end_date":"Present","start_date":"1993","subtitle":"Balbresky Consulting Services","title":"President www.insurancetrainingbypaul.com"},{"description":"Help clients improve their ability to compete in challenging markets through creative staff development experiences","duration":"1993 - Present 28 years","duration_short":"28 years","end_date":"Present","start_date":"1993","subtitle":"Balbresky Consulting Services","title":"President"}],"url":""},{"company":"Society of Insurance Trainers and Educators","company_id":null,"location":"NJ","positions":[{"description":"Continue my involvement with SITE in various projects and committees after retiring from the Board Continue my involvement with SITE in various projects and committees after retiring from the Board","duration":"Aug 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Aug 2010","subtitle":"Society of Insurance Trainers and Educators","title":"Past National President"}],"url":""},{"company":"Society of Insurance Trainers and Educators (SITE)","company_id":null,"location":"","positions":[{"description":"Society of Insurance Trainers and Educators is a national professional association and I have been active with SITE for many years in a variety of volunteer roles, including National President Society of Insurance Trainers and Educators is a national professional association and I have been active with SITE for many years in a variety of volunteer roles, including National President","duration":"2007 Jul 2013 6 years","duration_short":"6 years","end_date":"Jul 2013","start_date":"2007","subtitle":"Society of Insurance Trainers and Educators (SITE)","title":"Member of the Board"}],"url":""},{"company":"Lifetime member of Society of Insurance Trainers and Educators","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2013 13 years","duration_short":"13 years","end_date":"2013","start_date":"2000","subtitle":"Lifetime member of Society of Insurance Trainers and Educators","title":"member"}],"url":""},{"company":"CIGNA Insurance","company_id":null,"location":null,"positions":[{"description":"Led marketing and sales initiatives for a large book of Property and Casualty business","duration":"1990 1993 3 years","duration_short":"3 years","end_date":"1993","start_date":"1990","subtitle":"CIGNA Insurance","title":"VP Marketing"},{"description":"","duration":"1985 1990 5 years","duration_short":"5 years","end_date":"1990","start_date":"1985","subtitle":"CIGNA Insurance","title":"Director Training"}],"url":""},{"company":"ina life insurance company","company_id":null,"location":"","positions":[{"description":"","duration":"1980 1986 6 years","duration_short":"6 years","end_date":"1986","start_date":"1980","subtitle":"ina life insurance company","title":"director"}],"url":""},{"company":"Abington HS","company_id":null,"location":"","positions":[{"description":"","duration":"1972 1975 3 years","duration_short":"3 years","end_date":"1975","start_date":"1972","subtitle":"Abington HS","title":"/gymnastics coach"}],"url":""}]', '["Russ Rado “Paul is always able to quickly assess a situation and determine an appropriate and efficient strategy to address. His technical and emotional competence, as well as his professionalism enables him to work well with all groups, and levels with the organization. Lastly, his facilitation and instructional skills are excellent.”","Kim Moran, ITP “Paul did a wonderful job learning what needs we had as a company and integrating that information into training that was customized for our needs. He is easy to work with and very committed to his customers and making sure their needs were met.”"]'] User: ['Nicole Benitez', 'I have over 20 years in the insurance field. I have worked for reputable companies, helping provide clients policies that help them recover from the unexpected. I provide insurance for my policyholders that will help provide them with the protection they need when they need it. Please contact me for all of your insurance needs.', 'Insurance Agent at Farmers Insurance', 'Farmers Insurance', '[{"company":"Farmers Insurance","company_id":"farmers-insurance","industry":"Insurance","location":"","positions":[{"description":"I\'m am dedicated to providing insurance products that provide quality protection with value pricing. Farmers Insurance offers a full range of insurance products: Auto, Home, Life, Motorcycle, Recreation Vehicles and Business. I\'m am dedicated to providing insurance products that provide quality protection with value pricing. Farmers Insurance offers a full range of insurance products: Auto, Home, Life, Motorcycle, Recreation Vehicles and Business.","duration":"Nov 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Nov 2012","subtitle":"Farmers Insurance","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/farmers-insurance"},{"company":"State Farm Insurance","company_id":"state_farm","location":"","positions":[{"description":"Provide insurance products to help our policyholders recover from the unexpected. Provide insurance products to help our policyholders recover from the unexpected.","duration":"Sep 1993 Mar 2012 18 years 7 months","duration_short":"18 years 7 months","end_date":"Mar 2012","start_date":"Sep 1993","subtitle":"State Farm Insurance","title":"Sales"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Best Buy","company_id":"best-buy","location":"West Covina, CA","positions":[{"description":"I assisted customers with home audio sales. I informed customers of products available and accessories that were needed to better enhance they home audio needs. I assisted customers with home audio sales. I informed customers of products available and accessories that were needed to better enhance they home audio needs.","duration":"Oct 1999 Feb 2003 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2003","start_date":"Oct 1999","subtitle":"Best Buy","title":"Audio Sales"}],"url":"https://www.linkedin.com/company/best-buy"}]', '["Kristy J. Heisser “Nicole is diligent in helping to meet customers\' needs. She contacted me after 9pm to acknowledge receiving my quote request and followed up with immediately the next business day. I hope to have a long lasting business relationship with Nicole, a true insurance professional.”","Gina Barker “I hired Nicole Benitez in 2013. Nicole looked over my families insurance needs and coverage. She discovered that we were not adequately covered and were at risk for exposure if a tragedy should happen. I have been extremely pleased extremely pleased with Nicole and her team in regards to professionalism, knowledge and their quick response to any and all of my questions, comments or needs. I highly recommend her.”"]']### Assistant: The agent's job is to provide customized insurance policies to clients, and today, the agent is reaching out to the user to discuss their insurance needs and offer personalized coverage options.
### Human: Agent: ['Jason Matison', 'Customer oriented professional with a reputation for service, satisfaction, and results. Effective communicator with the ability to present complex information to diverse groups.', 'Commercial Insurance Agent', 'Strive Insurance Group, Inc.', '[{"company":"Strive Insurance Group, Inc.","company_id":"strive-insurance-group-inc.","industry":"Insurance","location":"Austin, Texas Area","positions":[{"description":"• Responsible for managing accounts, increasing market penetration, and retaining and rounding out existing accounts• Meet potential clients and gave detailed information about the benefits and advantages of policies offered• Call on new and existing businesses daily to build and strengthen relationships • Responsible for managing accounts, increasing market penetration, and retaining and rounding out existing accounts• Meet potential clients and gave detailed information about the benefits and advantages of policies offered• Call on new and existing businesses daily to build and strengthen relationships","duration":"Jul 2007 - Present 14 years 8 months","duration_short":"14 years 8 months","end_date":"Present","start_date":"Jul 2007","subtitle":"Strive Insurance Group, Inc.","title":"Commercial Insurance Agent"}],"url":"https://www.linkedin.com/company/strive-insurance-group-inc."},{"company":"UPS","company_id":"ups","location":"Austin, Texas","positions":[{"description":"• Specialized in business-to-business sales relationships with quarterly quota• Proven track record of exceeding sales plan• Gave sales presentations to new prospects and existing businesses on a regular basis• Effectively cross sold all facets of the UPS portfolio and implemented corporate initiatives • Specialized in business-to-business sales relationships with quarterly quota• Proven track record of exceeding sales plan• Gave sales presentations to new prospects and existing businesses on a regular basis• Effectively cross sold all facets of the UPS portfolio and implemented corporate initiatives","duration":"Apr 2003 Jul 2007 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jul 2007","start_date":"Apr 2003","subtitle":"UPS","title":"Senior Account Manger (Major Accounts)"}],"url":"https://www.linkedin.com/company/ups"},{"company":"Time Warner","company_id":"warnermedia","location":"San Marcos, Texas","positions":[{"description":"• Resolve problems, respond to inquiries and made adjustments to accounts as necessary• Receive and process orders via telephone, email, fax, and field sales personnel• Promote and sell both cable and internet services • Resolve problems, respond to inquiries and made adjustments to accounts as necessary• Receive and process orders via telephone, email, fax, and field sales personnel• Promote and sell both cable and internet services","duration":"Mar 2000 Dec 2002 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2002","start_date":"Mar 2000","subtitle":"Time Warner","title":"Sales and Service Representative"}],"url":"https://www.linkedin.com/company/warnermedia"},{"company":"MCI","company_id":"verizonbusiness","location":"Austin, Texas","positions":[{"description":"• Sold local and long-distance services, including Internet services• Generated new business by contacting consumers through cold calls via telesales• Made 200+ calls per day on an auto dialer • Sold local and long-distance services, including Internet services• Generated new business by contacting consumers through cold calls via telesales• Made 200+ calls per day on an auto dialer","duration":"May 1998 Mar 2000 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2000","start_date":"May 1998","subtitle":"MCI","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/verizonbusiness"},{"company":"US Army","company_id":"us-army","location":"Fort Drum, New York","positions":[{"description":"• Managed Class IX repair parts budget• Conducted weekly training exercises • Prepared and presented internal reports to officers & senior level management daily• Completed the Army Air Assault Course and was awarded the coveted Air Assault badge • Managed Class IX repair parts budget• Conducted weekly training exercises • Prepared and presented internal reports to officers & senior level management daily• Completed the Army Air Assault Course and was awarded the coveted Air Assault badge","duration":"Jun 1994 May 1998 4 years","duration_short":"4 years","end_date":"May 1998","start_date":"Jun 1994","subtitle":"US Army","title":"SGT"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Marc Duster “I’ve known Jason for 15 years. I worked directly with him for 6 years and also am a client of his the past 9 years. Jason has been a mentor for me, a trusted partner, and someone I fully stand behind. If you need anything, or are backed in a corner, Jason is someone you definitely want by your side. He’s currently my family’s insurance agent and he proactively takes care of and continues to protect my family. Thank you Jason for all you do!”","Nick Boyd “Jason is a top notch insurance agent and individual. Not only is he quick to respond, but wonderfully detail oriented. I would highly recommend you give him a call if you ever have any questions on your existing insurance policies, or if your policy is about to expire. He fights to get the best rates and gets them! ”"]'] User: ['Laura Moseley', 'Experienced Regional Sales Manager with a demonstrated history of working in both insurance and medical industries. Strong sales professional skilled in Sales, Management, Account Management, Property & Casualty Insurance, and Commercial Insurance.', 'Account Executive at Cars.com', 'Cars.com', '[{"company":"Cars.com","company_id":"cars-com","industry":"Internet","location":"Raleigh, North Carolina, United States","positions":[{"description":"","duration":"May 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"May 2021","subtitle":"Cars.com","title":"Account Executive"}],"url":"https://www.linkedin.com/company/cars-com"},{"company":"Knit-Rite","company_id":"knit-rite","location":"NC SC VA","positions":[{"description":"Developed new territory for company - introduced products to medical practices, medical equipment stores, pharmacies, and mastectomy boutiques. Met and exceeded sales, planning, and project goals prior to six month new-hire timeline. Established relationships with target market via cold calls, in-person meetings, lunch and learns, and participation in patient education seminars. Discovered and grew liaison with key office personnel to focus on decision-maker. Met and exceeded expectations for number of meetings, communications, and sales.","duration":"Oct 2019 Jun 2020 9 months","duration_short":"9 months","end_date":"Jun 2020","start_date":"Oct 2019","subtitle":"Knit-Rite","title":"South Atlantic Regional Sales Manager"}],"url":"https://www.linkedin.com/company/knit-rite"},{"company":"Fun 4 Raleigh Kids","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"Fun4RaleighKids.com is an online family-focused resource in Wake County. Our website provides two main resources - our directory of local businesses and our calendar of events. Our directory is by far the most comprehensive family-focused directory in the area because all 3,800 of our listings were added at NO charge! Our calendar is built by adding events that are published on over 200 individual websites each month. We offer advertising starting at only $20/month! Fun4RaleighKids.com is an online family-focused resource in Wake County. Our website provides two main resources - our directory of local businesses and our calendar of events. Our directory is by far the most comprehensive family-focused directory in the area because all 3,800 of our listings were added at NO charge! Our calendar is built by adding events that are published on over 200 individual websites each month. We offer advertising starting at only $20/month!","duration":"Jun 2015 Jan 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2019","start_date":"Jun 2015","subtitle":"Fun 4 Raleigh Kids","title":"Owner/Operator"}],"url":""},{"company":"Pritchard & Jerden, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"May 2009 Apr 2013 4 years","duration_short":"4 years","end_date":"Apr 2013","start_date":"May 2009","subtitle":"Pritchard & Jerden, Inc.","title":"P&C Account Manager"}],"url":""},{"company":"Zurich Insurance Services","company_id":"us-assure","location":"","positions":[{"description":"","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"Zurich Insurance Services","title":"Commercial Lines Customer Service Specialist"}],"url":"https://www.linkedin.com/company/us-assure"},{"company":"Dr. Coluccelli","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"Dr. Coluccelli","title":"Refractive Business Manager"}],"url":""},{"company":"Harden & Associates","company_id":"harden","location":"","positions":[{"description":"","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Harden & Associates","title":"Commercial Lines Producer"}],"url":"https://www.linkedin.com/company/harden"}]', '["Diane McDaniel, MBA, AAI “I worked with Laura at Zurich and knew of her work at both the Atlanta and Jacksonville based brokerage firms. I have always respected her work, comprehensive knowledge of the insurance industry and professionalism. She has always been willing to mentor me and provide suggestions in area of the industry where I haven\'t expertise. I have seen Laura success in most areas of the insurance industry: service, underwriting, and sales. Her motivation to grow and manage more profitable and complex book of business helps to secure her continues success in the industry.”","Jose Raymundo “I used Laura and her firm to help us obtain insurance for an apartment complex we acquired in Athens, GA. We were under a tight time frame to close and we were also under fairly strict guidelines from our lender. Not only were we able to close the deal in time, but we were also able to save some money. Laura was very prompt, thorough and detail oriented in her responses when we needed her. Laura and her firm helped tremendously in this transaction.”"]']### Assistant: The agent's job is to manage accounts, increase market penetration, and retain and round out existing accounts. Today, the agent is reaching out to the user because they need to discuss potential insurance options and provide detailed information about the benefits and advantages of the policies offered.
### Human: Agent: ['Doug Weinberg', 'Over 20 years experience in various IT related roles including SharePoint/web developer, web designer, webmaster, network administrator and Flash programmer.', 'Principle Software Engineer at SAIC', 'SAIC', '[{"company":"SAIC","company_id":"saicinc","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"SAIC","title":"Principle Software Engineer"}],"url":"https://www.linkedin.com/company/saicinc"},{"company":"Halfaker and Associates, LLC","company_id":"halfaker-and-associates-llc","location":"Remote","positions":[{"description":"SharePoint design, development and administration. SME in JavaScript, typescript, REST and Angular 2 scripting. SharePoint design, development and administration. SME in JavaScript, typescript, REST and Angular 2 scripting.","duration":"Feb 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Halfaker and Associates, LLC","title":"Principal Software Engineer"}],"url":"https://www.linkedin.com/company/halfaker-and-associates-llc"},{"company":"Carnival Cruise Line","company_id":"carnival-cruise-line","location":"","positions":[{"description":"Design and develop dynamic and responsive web parts for company\'s internal portal site using SharePoint 2013. Created Bootstrap master page, CSS and client side code to improve UI experience. Design and develop dynamic and responsive web parts for company\'s internal portal site using SharePoint 2013. Created Bootstrap master page, CSS and client side code to improve UI experience.","duration":"Apr 2015 Jan 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2017","start_date":"Apr 2015","subtitle":"Carnival Cruise Line","title":"Sharepoint Developer"}],"url":"https://www.linkedin.com/company/carnival-cruise-line"},{"company":"ChenMed","company_id":"chenmed","location":"Miami Gardens","positions":[{"description":"Responsible for the SharePoint 365 portal. Administrate over 1700 users.Set up and directed Governance Model.Coordinate and develop training programs with trainers.Configure Employee Search Directory.Develop various InfoPath forms and Designer workflows.Manage permissions, security, Information architecture and content.Troubleshooting, debugging and resolving errors. Responsible for the SharePoint 365 portal. Administrate over 1700 users.Set up and directed Governance Model.Coordinate and develop training programs with trainers.Configure Employee Search Directory.Develop various InfoPath forms and Designer workflows.Manage permissions, security, Information architecture and content.Troubleshooting, debugging and resolving errors.","duration":"Sep 2014 Mar 2015 7 months","duration_short":"7 months","end_date":"Mar 2015","start_date":"Sep 2014","subtitle":"ChenMed","title":"Sharepoint Consultant"}],"url":"https://www.linkedin.com/company/chenmed"},{"company":"TradeStation Securities","company_id":"tradestation","location":"","positions":[{"description":"Migrated sites from MOSS to SharePoint 2010 using Quest Solutions for SharePoint.• Designed and developed several corporate intranet sites which focused on company branding using master pages.• Developed OnBoarding Recruiting site for Human Resources using SP Designer workflows, SQL sprocs and JQuery.• Developed Birthday/Anniversary SP calendar that uses expressions, calculated columns, SSIS and CAML queries.• Developed Client Services calendar which programmatically creates repeated events and daily emails using workflows.• Developed PowerView dashboards for executive team.• Created site which uses BDC to connect to external SQL databases, filtered searches.• Strong skill set working with CSS, master pages, layout pages, workflows, expressions, SQL, CAML• Developed executive reports using Reporting Services and stored procedures.• Configured Excel Web Services and Excel Web Access web parts to display charts on SP pages.• Migrated, designed and developed various types of Infopath forms.• Strong developer and debugging skills, well versed with Fiddler, Dev tools, Visual Studio, SSMS and SQL.• Developed SQL SSIS (DTS) packages and procedures to support company business needs.• Responsible for the design and development of Farmweb intranet site using C# ASP.NET, AJAX, SQL, Telerik controls, JavaScript and customized grid controls to allow network engineers better manage network of servers.• Developed email tasking system in Farmweb so operators and managers can make quick analytical business decisions.• Customized MOSS portal using SharePoint Designer to satisfy business needs and developed customized search results.• Created SharePoint KPIs and charts so managers can review status of the server farm.• Design, customization, and implementation of Microsoft CRM 4.0.• Strong experience in analyzing and defining business processes by creating solutions to meet all requirements.","duration":"Mar 2009 Aug 2014 5 years 6 months","duration_short":"5 years 6 months","end_date":"Aug 2014","start_date":"Mar 2009","subtitle":"TradeStation Securities","title":"SharePoint Developer"}],"url":"https://www.linkedin.com/company/tradestation"},{"company":"VITAS Healthcare","company_id":"vitas-healthcare","location":null,"positions":[{"description":"Support various company departments by developing and designing healthcare web sites. Developed ‘eReferral’ web application using C#, web services, SSL and SQL for vitas.comDeveloped ‘eRecruiting’ web application using C#, XML, XSLT, AJAX controls and Javascript for HR dept.. Excellent GUI design experience for company’s internal applications including VxNext and CarePlanIT. Develop reports using MS SQL Reporting Services. Designed and developed e-commerce donation website using VBScript, Javascript, Access and PayPal. Developed Flash applications integrated with XML and ActionScript. Discuss solutions and concepts to meet management’s needs while also troubleshooting technical issues. Evaluate web traffic reports and statistics to determine site performance and usage using Google Analytics. Continuously support the IT department by developing better technical solutions and interface design.","duration":"Jul 2002 Jan 2009 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jan 2009","start_date":"Jul 2002","subtitle":"VITAS Healthcare","title":"Webmaster/Sr Web Developer"},{"description":"Responsibilities include the administration and content support using SharePoint 2007• Experience in design, development, deployment and maintenance of Microsoft Office SharePoint Server 2007 and WSS 3.0.• Well versed in Visual Studio .NET 2003, Visual Studio 2005, ASP.NET 2.0, Internet Information Server, Microsoft SQL Server and Active Directory.• Experience with Microsoft SQL Server Database development using stored procedures and relational database design.• Strong knowledge of Windows architecture, deployment considerations, and structured development methodologies.• Administrated security rights, designed customized sites, workflows, surveys, maintained navigation links and RSS feeds.• Maintained crawl schedules, indexing, configured metadata content types, InfoPath forms, filtered web parts, My Sites, records center and dashboards.• Experience with backing up and restoring databases and site collections.• Excellent troubleshooting and problem resolution skills.","duration":"2002 Jan 2009 7 years","duration_short":"7 years","end_date":"Jan 2009","start_date":"2002","subtitle":"Vitas Healthcare","title":"Sharepoint Designer"}],"url":"https://www.linkedin.com/company/vitas-healthcare"},{"company":"Sobe Technologies","company_id":null,"location":"","positions":[{"description":"Conceptualized, designed and programmed a social networking site using Coldfusion, Javascript, SQL, HTML and CSS. Created site’s functionality using Dreamweaver, Enterprise Manager, Query Analyser and Photoshop. Operating features include the following: secure login page, password retrieval, upload images, edit profiles, instant messaging, internal email, buddy list, friend’s list and comments, create personal URL, block unwanted communications, administrator’s photo approval, zip code search, and ability to design a profile page. URL is available upon request.","duration":"Jun 2003 Dec 2006 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2006","start_date":"Jun 2003","subtitle":"Sobe Technologies","title":"ColdFusion Developer"}],"url":""},{"company":"Enliven","company_id":"fidesic","location":"","positions":[{"description":"Programmed and designed rich media ad banners for the Internet. Technology involved programming Lingo for Java and compiling authoring files to Java. Other responsibilities included graphic design and content development of company’s web site. Delivered new advertising campaigns, made recommendations for repeat business, maintained strategic-agency relationships, plus initiated project and time management within the group. Provided clear communication skills to clients by interpreting their campaign results in order to increase user interactivity, data capture and click though.","duration":"Jan 2000 Jul 2002 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2002","start_date":"Jan 2000","subtitle":"Enliven","title":"Production Consultant"}],"url":"https://www.linkedin.com/company/fidesic"}]', '["Jeronimo Macias “Doug is a pleasure to work with and I have enjoyed our interactions on several projects. Doug, is a details oriented individual with an outstanding capacity for designing cutting edge web pages and graphics presentations. I have found him to be extremely knowledgeable; is very co-operative and always willing to share between peers.”","Yuriy Kovarskiy “I have worked with Doug for over six years and he has proved to be a very innovative Web designer and Web developer. He successfully supported the company\'s web site for many years. I would recommend Doug for any kind of Web project.”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to provide IT consulting services. Today, the agent is reaching out to the user because they need to discuss the development of a new website for the user's dental clinic.
### Human: Agent: ['Brooke Szczurek', 'I am a Central Michigan University graduate with a Bachelor of Applied Arts degree, majoring in integrative public relations with a minor in event management. I am seeking a post-graduate position and I am willing to re-locate. Throughout my education and work experience I developed a deep appreciation for the strategy behind PR campaigns and the positive impact events can have on individuals, communities and brands. I enjoy the dynamic and versatile characteristics of both career paths and believe each profession complements one another. I am excited to take the next steps to start my professional career.', 'Digital Media and Marketing Coordinator at Bodman PLC', 'Bodman PLC', '[{"company":"Bodman PLC","company_id":"bodman-plc","industry":"Law Practice","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Jun 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Bodman PLC","title":"Digital Media and Marketing Coordinator"}],"url":"https://www.linkedin.com/company/bodman-plc"},{"company":"St. Julian Winery","company_id":"st.-julian-winery","location":"Dundee, Michigan, United States","positions":[{"description":"-Implement visual merchandising strategies to market products-Design print materials including menus, event handouts, signs and other marketing materials -Support coordination of weekly wine and merchandise order -Assist store manager in executing tasting room events -Maintain brand loyalty by efficiently resolving customers questions/concerns -Foster a positive, safe and inclusive environment for staff and customers -Implement visual merchandising strategies to market products-Design print materials including menus, event handouts, signs and other marketing materials -Support coordination of weekly wine and merchandise order -Assist store manager in executing tasting room events -Maintain brand loyalty by efficiently resolving customers questions/concerns -Foster a positive, safe and inclusive environment for staff and customers","duration":"Jun 2020 Jun 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2021","start_date":"Jun 2020","subtitle":"St. Julian Winery","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/st.-julian-winery"},{"company":"Mt. Pleasant Discovery Museum","company_id":null,"location":"Mount Pleasant, Michigan, United States","positions":[{"description":"-Managed and completed two holiday special events-Recruited new donor and corporate sponsors-Secured and facilitated volunteer coordination-Created promotional materials, decorations and activities with limited budget-Attained media coverage for one of the special events Increased number of attendees to both events -Managed and completed two holiday special events-Recruited new donor and corporate sponsors-Secured and facilitated volunteer coordination-Created promotional materials, decorations and activities with limited budget-Attained media coverage for one of the special events Increased number of attendees to both events","duration":"Sep 2019 Dec 2019 4 months","duration_short":"4 months","end_date":"Dec 2019","start_date":"Sep 2019","subtitle":"Mt. Pleasant Discovery Museum","title":"Fall Events and Community Relations Intern"}],"url":""},{"company":"United Way of Clare and Gladwin Counties","company_id":null,"location":"Gladwin, Michigan, United States","positions":[{"description":"Tasked with creating tangible communication materials fitting United Way of Clare and Gladwin Counties\' voice. Tasked with creating tangible communication materials fitting United Way of Clare and Gladwin Counties\' voice.","duration":"Sep 2019 Dec 2019 4 months","duration_short":"4 months","end_date":"Dec 2019","start_date":"Sep 2019","subtitle":"United Way of Clare and Gladwin Counties","title":"Public Relations Student Intern"}],"url":""},{"company":"MurphyEpson","company_id":"murphyepson","location":"Columbus, Ohio, United States","positions":[{"description":"-Developed media protocols, press releases, media lists and media sentiment reports for multiple accounts-Attended multiple social media trainings on the value of social media and management of online communities-Researched, curated and wrote copy for Facebookweekly editorial calendars-Aided in two crises including assisting with stakeholder notification through newsletters, assisting with hourly media and social media coverage scans, and reporting -Developed media protocols, press releases, media lists and media sentiment reports for multiple accounts-Attended multiple social media trainings on the value of social media and management of online communities-Researched, curated and wrote copy for Facebookweekly editorial calendars-Aided in two crises including assisting with stakeholder notification through newsletters, assisting with hourly media and social media coverage scans, and reporting","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"MurphyEpson","title":"Public Relations Communications Intern"}],"url":"https://www.linkedin.com/company/murphyepson"},{"company":"Collegiate Panhellenic Council of Central Michigan University","company_id":null,"location":"Mount Pleasant, Michigan, United States","positions":[{"description":"-Created a brand identity for CPC using written, graphic, and verbal communications-Generated innovative content that effectively markets CPC through graphics, stickers, posters and social media presence Optimized social media channels to reach key audiences -Measured impacts of digital communications through web analytics and adjusted content as appropriate-Executed internal and external communications, effectively engaging members and key audiences -Created a brand identity for CPC using written, graphic, and verbal communications-Generated innovative content that effectively markets CPC through graphics, stickers, posters and social media presence Optimized social media channels to reach key audiences -Measured impacts of digital communications through web analytics and adjusted content as appropriate-Executed internal and external communications, effectively engaging members and key audiences","duration":"Dec 2017 Dec 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2018","start_date":"Dec 2017","subtitle":"Collegiate Panhellenic Council of Central Michigan University","title":"Marketing Director"}],"url":""}]', '["Amanda Chapman “I had the pleasure of working with Brooke at Bodman for a while and she was wonderful to work with! She completely took over the social media (Facebook, LinkedIn, Twitter, Instagram) and other digital media initiatives seamlessly. She is an asset to the team and I enjoyed working with her. I would highly recommend her for any social media marketing role as she has wonderful new ideas and is quick to learn!”","Angela DelBrocco “I had the pleasure of managing Brooke during her time with us as MurphyEpson’s 2019 Summer Communications Intern. She is honest, dependable, and positive no matter the challenge. Beyond that, she absorbs information and skills quickly, resulting in accelerated onboarding to any project or task. Along with Brooke’s undeniable talent, she was an absolute joy to work with. She’s a true team player, talented public relations professional and a light of positivity who brought out the best in all of us. ”"]'] User: ['Alexis Newman, MBA', 'Corporate Event Director and Marketing Communications Professional with 17 years of experience in Event Planning & Execution, Digital Marketing Communications, Business Development, Marketing Strategy, and Client Relations.', 'Officer, Associate Director of Strategic Programs and Communications at Columbia Engineering', 'Columbia Engineering', '[{"company":"Columbia Engineering","company_id":"columbia-engineering","industry":"Higher Education","location":"New York, New York, United States","positions":[{"description":"","duration":"May 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"May 2022","subtitle":"Columbia Engineering","title":"Associate Director of Strategic Programs and Communications"}],"url":"https://www.linkedin.com/company/columbia-engineering"},{"company":"Columbia University Biomedical Engineering","company_id":"columbiabme","location":"Morningside Heights, NY","positions":[{"description":"","duration":"Sep 2019 May 2022 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2022","start_date":"Sep 2019","subtitle":"Columbia University Biomedical Engineering","title":"Officer, Communications and Events Manager"}],"url":"https://www.linkedin.com/company/columbiabme"},{"company":"SMPS New York","company_id":"smpsny","location":null,"positions":[{"description":"","duration":"Sep 2018 Aug 2019 1 year","duration_short":"1 year","end_date":"Aug 2019","start_date":"Sep 2018","subtitle":"SMPS New York","title":"Past President / Director of Chapter Advisory Council"},{"description":"","duration":"Sep 2017 Aug 2018 1 year","duration_short":"1 year","end_date":"Aug 2018","start_date":"Sep 2017","subtitle":"SMPS New York","title":"President"},{"description":"","duration":"Sep 2016 Aug 2017 1 year","duration_short":"1 year","end_date":"Aug 2017","start_date":"Sep 2016","subtitle":"SMPS New York","title":"Vice President / President-Elect"},{"description":"","duration":"Sep 2014 Aug 2016 2 years","duration_short":"2 years","end_date":"Aug 2016","start_date":"Sep 2014","subtitle":"SMPS New York","title":"Director Of Communications"}],"url":"https://www.linkedin.com/company/smpsny"},{"company":"Simpson Gumpertz & Heger Inc.","company_id":"sghengineering","location":"New York, New York","positions":[{"description":"","duration":"Mar 2005 Nov 2018 13 years 9 months","duration_short":"13 years 9 months","end_date":"Nov 2018","start_date":"Mar 2005","subtitle":"Simpson Gumpertz & Heger Inc.","title":"Senior Marketing Specialist"}],"url":"https://www.linkedin.com/company/sghengineering"},{"company":"SMPS/LA","company_id":"smps-la","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Sep 2006 Feb 2013 6 years 6 months","duration_short":"6 years 6 months","end_date":"Feb 2013","start_date":"Sep 2006","subtitle":"SMPS/LA","title":"Member"}],"url":"https://www.linkedin.com/company/smps-la"}]', '["Sal Capobianco “I have enjoyed working with Alexis. She is always willing to help, is very professional, and a pleasure to work with!”","Alicia Koledin, Assoc. AIA “I’ve known Alexis for nearly 6 years, and no one has ever crossed my path who was more ambitious, industrious, or passionate about what she does. Throughout those years, she and I served together on the board of SMPS New York, and I observed her recruit and direct a 20+-person Communications Committee and lead the charge in developing an entirely new approach to chapter announcements—spearheading more efficient processes, a fresh graphic look, and eventually, under her Presidency, a completely new website (which is no small feat, particularly for an all-volunteer organization). Alexis’s enthusiasm and follow-through have always been beyond compare, which is why I awarded her with the 2016 President’s Cup. I truly believe she can accomplish anything she sets her mind to, and she is undoubtedly an invaluable asset to any organization. Her commitment is unwavering, and she is still one of our most engaged members.”"]']### Assistant: The agent's job is to coordinate marketing communications and events for a law practice, and today the user is reaching out to the agent because they need assistance in planning and executing a corporate event for Columbia Engineering.
### Human: Agent: ['Michelle Niemeyer', 'As a lawyer, I have spent my entire career, with the exception of a judicial clerkship and one year in commercial litigation, focused on the intricacies of insurance coverage and bad faith law. Since 1998, my practice has been limited to representing policyholders. Before that, I spent five years representing insurers in cases involving national corporate environmental claims and product liability claims.I became certified as an Integrative Nutrition Health Coach and embarked upon a journey into learning about the psychological and physical manifestations of law practice (aka chronic stress) after my own experience dealing with the burnout and health issues that can come from that stress. In the end lost weight, got in great shape, and most importantly rediscovered the joy and enthusiasm that drove me at the beginning of my legal career. I felt compelled to begin creating content and coaching for others. My programs are well rounded to address productivity, burnout and wellness issues. There is no greater pleasure and honor than to share my unique knowledge and experience to help other busy professionals thrive!', 'Attorney / Wellness Consultant', 'Michelle Niemeyer Wellness Inc.', '[{"company":"Michelle Niemeyer Wellness Inc.","company_id":null,"location":"Miami, Florida, United States","positions":[{"description":"Michelle Niemeyer Wellness provides wellness education and consulting services to lawyers and law firms. In the process of surviving a serious bout with lawyer burnout, Michelle Niemeyer learned to THRIVE. She became certified as an Integrative Nutrition Health Coach and embarked upon a journey into learning about the psychological and physical manifestations of law practice (aka chronic stress). It is her pleasure and honor to share her unique knowledge and experience to help you and your law firm thrive as well.","duration":"Apr 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Michelle Niemeyer Wellness Inc.","title":"President"}],"url":""},{"company":"Michelle M. Niemeyer, P.A.","company_id":null,"location":"Miami/Fort Lauderdale Area","positions":[{"description":"Representing policyholders in insurance coverage and bad faith disputes. Representing policyholders in insurance coverage and bad faith disputes.","duration":"Mar 2003 - Present 18 years 8 months","duration_short":"18 years 8 months","end_date":"Present","start_date":"Mar 2003","subtitle":"Michelle M. Niemeyer, P.A.","title":"Insurance Coverage and Bad Faith Attorney / President"}],"url":""},{"company":"ABA Litigation Section Insurance Coverage Litigation Committee","company_id":null,"location":"","positions":[{"description":"Past Membership Committee Co-Chair, frequent participant in the annual conference in Tucson. Past Membership Committee Co-Chair, frequent participant in the annual conference in Tucson.","duration":"1992 - Present 29 years","duration_short":"29 years","end_date":"Present","start_date":"1992","subtitle":"ABA Litigation Section Insurance Coverage Litigation Committee","title":"Member"}],"url":""},{"company":"City of Miami, Commission District 2","company_id":null,"location":"Miami, FL","positions":[{"description":"Candidate for public office in the City of Miami. Candidate for public office in the City of Miami.","duration":"Mar 2011 Nov 2011 9 months","duration_short":"9 months","end_date":"Nov 2011","start_date":"Mar 2011","subtitle":"City of Miami, Commission District 2","title":"Candidate"}],"url":""},{"company":"Coconut Grove","company_id":null,"location":"","positions":[{"description":"Working to protect the rights of the residents and businesses of Coconut Grove. Working to protect the rights of the residents and businesses of Coconut Grove.","duration":"1997 2009 12 years","duration_short":"12 years","end_date":"2009","start_date":"1997","subtitle":"Coconut Grove","title":"Resident and Civic Activist"}],"url":""},{"company":"Ver Ploeg & Lumpkin, P.A.","company_id":null,"location":"Miami, FL","positions":[{"description":"Insurance coverage and bad faith litigation. Insurance coverage and bad faith litigation.","duration":"Jan 2000 Mar 2003 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2003","start_date":"Jan 2000","subtitle":"Ver Ploeg & Lumpkin, P.A.","title":"Partner"}],"url":""},{"company":"VerPloeg & Lumpkin, P.A.","company_id":null,"location":"Miami, FL","positions":[{"description":"Policyholder side insurance coverage and bad faith litigation. Policyholder side insurance coverage and bad faith litigation.","duration":"Sep 1998 Dec 1999 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 1999","start_date":"Sep 1998","subtitle":"VerPloeg & Lumpkin, P.A.","title":"Senior Associate"}],"url":""},{"company":"Zack Kosnitzky","company_id":null,"location":"","positions":[{"description":"Commercial litigation associate. Commercial litigation associate.","duration":"Sep 1997 Sep 1998 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 1998","start_date":"Sep 1997","subtitle":"Zack Kosnitzky","title":"Commercial Litigation Associate"}],"url":""},{"company":"Carr Goodson Lee & Warner","company_id":null,"location":"","positions":[{"description":"Complex insurance coverage and bad faith litigation associate, primarily in relation to environmental and product liability claims. Complex insurance coverage and bad faith litigation associate, primarily in relation to environmental and product liability claims.","duration":"Sep 1992 Sep 1993 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 1993","start_date":"Sep 1992","subtitle":"Carr Goodson Lee & Warner","title":"Insurance Coverage Litigation Associate"}],"url":""}]', '["carlos suyi “Michelle had developed a race for Comissioner for the District number 2 of Miami that allowed me, working with her, to evaluated her integrity and courage to face the day to day problems the same as her open mind to understand the complexities of the Social Life of our Comunnity.”","Robert Bueso “I have had the privilege of collaborating with Michelle on complex insurance cases and have seen first hand her dedication, great legal mind, and courtroom presence. Her vast experience and steadfast determination has served her clients well. Civil, yet assertive; intense yet subtle, her style highlights how much she values her client\'s positions and rights, but also how well she presents before judges and juries these rights. I have always considered Ms. Niemeyer an extremely competent and effective attorney. Please call me if you ever want an even more in depth recommendation of Ms. Melin Niemeyer! Robert Bueso, Ph.D.”"]'] User: ['Jose Melendrez', 'Twenty years of media experience in the U.S. Hispanic market as a business journalist and editor.', 'Editor', 'LaAlcancia.com', '[{"company":"LaAlcancia.com","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Spanish-language website for U.S. Hispanic market with focus on personal finance, technology, cars and lifestyle.","duration":"2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2014","subtitle":"LaAlcancia.com","title":"Editor"}],"url":""},{"company":"PODER Magazine","company_id":null,"location":"","positions":[{"description":"","duration":"2010 Jan 2014 4 years","duration_short":"4 years","end_date":"Jan 2014","start_date":"2010","subtitle":"PODER Magazine","title":"Contributor"}],"url":""},{"company":"NY1 Noticias, Time Warner, New York","company_id":"time-warner-cable","location":"New York City Metropolitan Area","positions":[{"description":"* Write in-house segments* Edit audio and video to be presented on the air* Translate and record voiceover dubbing from English to Spanish, for video clips, as needed","duration":"Apr 2008 Nov 2008 8 months","duration_short":"8 months","end_date":"Nov 2008","start_date":"Apr 2008","subtitle":"NY1 Noticias, Time Warner, New York","title":"TV news writer"}],"url":"https://www.linkedin.com/company/time-warner-cable"},{"company":"Tribune Company/ HOY Newspaper/ New York","company_id":"tribune-company","location":null,"positions":[{"description":"* Write, copy edit and assign stories for local and national editions* Proofread final copy* Participate in daily editorial team meeting to determine daily news content and priorities* Manage content of hoyinternet.com","duration":"Aug 2005 Jul 2007 2 years","duration_short":"2 years","end_date":"Jul 2007","start_date":"Aug 2005","subtitle":"Tribune Company/ HOY Newspaper/ New York","title":"Assistant Business Editor"},{"description":"Develop, research and write news and feature stories * Proofreader and edit copy for daily World News pages for NY/Chicago/LA * Supervise and coordinate production for Chicago and LA editions","duration":"Sep 2003 Aug 2005 2 years","duration_short":"2 years","end_date":"Aug 2005","start_date":"Sep 2003","subtitle":"HOY Newspeper","title":"Staff Writer and Assistant Editor, World News"}],"url":"https://www.linkedin.com/company/tribune-company"}]', '["“I love working with Jose because he\'s always timely and reports on trends that are relevent in a simple manner, especially when dealing with technology. LaAlcancia.com is a great web site for the US Hispanic audience, and I\'m happy to see Jose there.”","“Jose is a knowledgeable and objective reporter that is passionate about helping his community by providing helpful information in a way that is simple, crisp and easy to understand.”"]']### Assistant: The agent's job is to provide wellness education and consulting services to busy professionals in the legal field. Today, the agent is reaching out to the user because they need to discuss potential collaboration on an article about managing stress in the legal profession for a Spanish-language website.
### Human: Agent: ['Cupajita Mariah', 'My professional experience includes more than twenty years of broadcast buying experience spanning the Hispanic and General Markets. My client list includes: California Lotto, Covered California, Kohl’s, Kraft General Foods, L’Oréal, McDonalds, Proctor & Gamble, Tecate, Toyota, and US Army. I have local, regional and national media buying experience in all major categories including automotive, beverage, consumer packaged goods, fast food, and retail merchandising. I am a results-oriented professional with a diverse set of skills including eight years of direct response as a Media Director managing all aspects of client campaigns. I am a consummate professional. My areas of strength include:• Strong negotiation skills that deliver “added value” for the clients with tangible results• Ability to resolve issues and challenges with tact and diplomacy• Ability to analyze any situation and promptly formulate an action plan• Independently motivated and also able to excel in a team environment• Exemplary management and leadership skills• Successfully mentored and developed employees • Optimized buying processes and launched client campaigns', 'Media Broadcast Buyer', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"My professional experience includes more than twenty years of broadcast buying experience spanning the Hispanic and General Markets. My client list includes California Lotto, Covered California, Kohl’s, Kraft General Foods, L’Oréal, McDonalds, Proctor & Gamble, Tecate, Toyota, and US Army. I have local, regional and national media buying experience in all major categories including automotive, beverage, consumer packaged goods, fast food, and retail merchandising. I am a results-oriented professional with a diverse set of skills including eight years of direct response as a Media Director managing all aspects of client campaigns. I am a consummate professional.","duration":"May 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Freelance","title":"Media Broadcast Buyer"}],"url":""},{"company":"Casanova Pendrill an IPG Company","company_id":null,"location":"","positions":[{"description":"My responsibilities include: Media buying and negotiation for network and spot television (up to 20 markets), radio and cable activity for US Army, L’Oreal, Kohl’s, General Mills and California Lottery; Coordinated promotional & event marketing obtaining merchandise/added value elements; Performed & evaluate both pre/post buying analysis; Train and supervise media buyers and assistants to ensure productivity on timely projects.","duration":"Oct 2007 May 2020 12 years 8 months","duration_short":"12 years 8 months","end_date":"May 2020","start_date":"Oct 2007","subtitle":"Casanova Pendrill an IPG Company","title":"Senior Media Buyer"}],"url":""},{"company":"Dastmalchi Advertising","company_id":null,"location":"Newport Beach, California","positions":[{"description":"My responsibilities included: Developed a strategic and lead generation campaign in the direct response legal market for the client “Mi Abogado”, creating household name recognition in the Hispanic community within a 12-month period; Responsible for developing, implementing, and maintaining Direct Response Media planning initiative; Presented strategic media plans to clients; Negotiated and purchased Local media Per Inquiry / Direct Response for maximum exposure and profit for clients; Interacted closely with account executives: Conducted analysis to optimize Cost Per Call (CPC) and Cost Per Lead (CPL) generation via in-house tracking system; Responsible for re-negotiating or canceling spot based analysis and re-applying budgeted dollars to alternate media outlets to maximize client returns; Maintained strong working relationship with the media","duration":"Apr 1999 Mar 2005 6 years","duration_short":"6 years","end_date":"Mar 2005","start_date":"Apr 1999","subtitle":"Dastmalchi Advertising","title":"Media Director"}],"url":""},{"company":"Walker Advertising","company_id":null,"location":"San Pedro, California","positions":[{"description":"My responsibilities included: Managing an $8.5 million marketing and advertising budget for Los Defensores, Legal Rights Defenders, Aseguransa Economica, and Los Angeles Times Hispanic Test Marketing; Provide strategic media planning solutions, as well as negotiated and supervised the media purchases for both the General and Hispanic markets including TV, Radio, Outdoor, Cable, & Sports Marketing; Participated in the development of agency wide strategic, creative and marketing planning, as well as managed the media department’s day-to-day activity.","duration":"Apr 1998 Mar 1999 1 year","duration_short":"1 year","end_date":"Mar 1999","start_date":"Apr 1998","subtitle":"Walker Advertising","title":"Media Director"}],"url":""},{"company":"DavisElen/Ad Americas","company_id":null,"location":"Los Angeles, California","positions":[{"description":"My responsibilities included: Market buying specialist for the Los Angeles DMA in a high volume spot television and radio campaigns for clients Toyota (dealers association), McDonald’s and Tecate; Provided strong negotiating leverage on all executed buys and securing a high retention of value-added; Conducted yearly television and radio rate negotiations with station management; Established television and radio cost per point in relation to market trending and forecasting; Prepared post buy analysis reports on a quarterly basis, securing under-delivery schedules accordingly; Monitored programming, scheduling and make goods; Provide leadership, daily direction and supervision to the media buying assistants.","duration":"Apr 1994 Mar 1998 4 years","duration_short":"4 years","end_date":"Mar 1998","start_date":"Apr 1994","subtitle":"DavisElen/Ad Americas","title":"Media Buyer"}],"url":""}]', '["“I had the pleasure of working with Mariah at Casanova. She is a big supporter of collaboration and teamwork. She embraces new creative ideas that would drive value, optimize, and increase ROI for her clients. Mariah is genuine, transparent and very well respected in the industry; therefore, media partners are willing to go above and beyond to help her deliver the best solutions for her clients and the agency. I highly recommend Mariah as a buyer and a Media Supervisor. ”","“Have know Maria for many years, always professional and does and outstanding job. I would recommend her anytime.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide residential mortgage lending services, and today the user is reaching out to the agent because they need assistance with their mortgage financing for a property in Colorado.
### Human: Agent: ['Abhishek L', 'Technology Enthusiast. Experienced Software Development Engineer in Test with a demonstrated history of working in the information technology and services industry. Skilled in Java, Selenium WebDriver, SQL, and other testing-stack tools.', 'Senior Quality Assurance Engineer at ADP', 'ADP', '[{"company":"ADP","company_id":"adp","industry":"Human Resources Services","location":"Alpharetta, Georgia, United States","positions":[{"description":"","duration":"May 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"May 2020","subtitle":"ADP","title":"Senior Quality Assurance Engineer"}],"url":"https://www.linkedin.com/company/adp"},{"company":"Delta Air Lines","company_id":"delta-air-lines","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2017 Mar 2020 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2020","start_date":"Oct 2017","subtitle":"Delta Air Lines","title":"QA Lead / Senior Test Engineer"}],"url":"https://www.linkedin.com/company/delta-air-lines"},{"company":"Alliance Data","company_id":"alliance-data","location":"Plano, Texas, United States","positions":[{"description":"","duration":"Jul 2016 Sep 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2017","start_date":"Jul 2016","subtitle":"Alliance Data","title":"SDET/Automation Lead"}],"url":"https://www.linkedin.com/company/alliance-data"}]', '["Jagdish Vankadari “Abhishek has been a key automation engineer in the pod that delivered major refactoring & enhancements in checkout domain and in payment modules. His domain knowledge, debugging skills and attention to details needs a special mention. He delivered high quality code on time, while adhering to coding standards. Very pleasant to work with, alway approachable and available. He has lot of potential, he will be good addition to any team. It is sad see him go, would love to hire him back when business landscape gets better. I wish him good luck and great success ahead. ”","Shmeika Spencer, POPM, CSPO, CBAP “Abhishek’s roles as a Quality Engineer goes beyond testing practices like reviewing written requirements then identifying, reporting on and assist in resolving any development issues that may arise during the sprint cycle. I believe that Abhishek is a product quality advocate. He is often looking for efficiencies in the process of creating software, watch for potential new trends, and is truly a part of the development cycle from conception to release in order to influence the product’s quality. He partnered with me to analyze the product by seeking out potential issues in the product that may not easily be identifiable. He has a knack from analyzing the product through the lens of an end-user rather than narrow scope of the current feature that the product team is currently working on. He is able to skim patterns and easily find UI discrepancies, data errors, or broken workflow patterns and offer suggestions to make a more unified user experience. Abhishek’s strong cognitive ability allows him to become the Subject Matter Expert for the products our team develops. He can instantly recall defects he’s written when referenced in conversation, sometimes to the detail of recanting the steps to recreate said issue. In addition, Abhishek is a good communicator. He communicates issues in many different ways be it in great detail so a software engineer can recreate the issue, even down to code snippets in some cases or even communicate it to executives who may only need the high level details like impact, severity, or security concerns. I have enjoyed working with Abhishek at Delta and would be thrilled to have the opportunity to partner with him again. ”"]'] User: ['Michael Karlovich', "Software Quality Assurance Professional specializing in test automation architecture, test case management systems, and continuous integration systems. Sure there are a lot of test engineers, but how many have a proven track record of contributing effectively to achieve Continuous Delivery? That's why you want me.", 'Software QA Automation Engineer', 'Senior QA Automation Engineer', '[{"company":"Senior QA Automation Engineer","company_id":null,"location":"Portland, Oregon Area & San Francisco","positions":[{"description":"","duration":"2001 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2001","subtitle":"Senior QA Automation Engineer","title":"Software QA Professional"}],"url":""}]', '["Matthew Pladna “Michael is an accomplished automation engineer and a real joy to work with. I worked with him at Lookingglass as his manager on our data services team. I always looked forward to our one on ones. We had great conversations that led us to grow on our team in our respective roles. His technical ability provided value to our team on multiple fronts: his coding was robust and reliable, his ability to debug and troubleshoot saved developers time, and his desire to help others succeed created a good team dynamic. Michael is a great addition to a software engineering team and I hope I can work with him again in the future.”","Doug Schlenker “Michael is an incredibly talented QA Automation Engineer. Whether it\'s the on the testing side or the infrastructure side, he\'s one of the best I\'ve had the opportunity to work with.”"]']### Assistant: The agent's job is to connect with experienced professionals in the software quality assurance field. Today, the agent is reaching out to the user because they need to discuss potential collaboration on a test automation project.
### Human: Agent: ['Amy Tran-Calhoun', 'Grounded by my core values of community, racial justice, and leadership development, I am a leader who believes in people, purpose, and potential. I strive to build people up, help them explore their strengths, purpose, and passion, and inspire them to reach their fullest potential, ultimately, living their most fulfilling lives.', 'Racial Equity Coach, Trainer, and Consultant', 'Diversity Talks', '[{"company":"Diversity Talks","company_id":"diversitytalkspd","industry":"Education Management","location":"United States","positions":[{"description":"Manage and support our brilliant directors in executing the goals for each of their departments and directly support our CEO in growing the impact of Diversity Talks, ultimately developing a generation of youth leaders to train adults in antiracism Manage and support our brilliant directors in executing the goals for each of their departments and directly support our CEO in growing the impact of Diversity Talks, ultimately developing a generation of youth leaders to train adults in antiracism","duration":"Mar 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Diversity Talks","title":"Chief Of Staff"}],"url":"https://www.linkedin.com/company/diversitytalkspd"},{"company":"Dallas Truth, Racial Healing & Transformation","company_id":"dallastrht","location":"Dallas, Texas, United States","positions":[{"description":"Coach staff from select organizations through personal identity development as well as systems change and racial equity frameworks Coach staff from select organizations through personal identity development as well as systems change and racial equity frameworks","duration":"Oct 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Dallas Truth, Racial Healing & Transformation","title":"Racial Equity Coach"}],"url":"https://www.linkedin.com/company/dallastrht"},{"company":"Center for Racial Justice in Education (formerly Border Crossers)","company_id":"centerracialjustice","location":"Dallas, Texas, United States","positions":[{"description":"Facilitate “Talking About Race in the Classroom” (TAR) training and coach participants to navigate through challenging conversations about bias, race, and racism in their classrooms Facilitate “Talking About Race in the Classroom” (TAR) training and coach participants to navigate through challenging conversations about bias, race, and racism in their classrooms","duration":"May 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"May 2016","subtitle":"Center for Racial Justice in Education (formerly Border Crossers)","title":"Trainer"}],"url":"https://www.linkedin.com/company/centerracialjustice"},{"company":"Education Opens Doors, Inc.","company_id":"education-opens-doors","location":null,"positions":[{"description":"Lead program and partnership teams to retain and secure nearly $900,000 in revenue from new and existing partnerships","duration":"Jan 2019 Jul 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2020","start_date":"Jan 2019","subtitle":"Education Opens Doors, Inc.","title":"Director of Strategic Partnerships"},{"description":"Led strategic initiatives, supported organizational growth, and coached the program team to cultivate meaningful and lasting partnerships with school administrators, teachers, and community partners","duration":"Jul 2016 Jan 2020 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2020","start_date":"Jul 2016","subtitle":"Education Opens Doors, Inc.","title":"Director of Program"},{"description":"Coached and supported teachers implementing the Roadmap to Success program through weekly classroom observations, relationship building, and frequent communication with school administration","duration":"Jul 2014 Jun 2016 2 years","duration_short":"2 years","end_date":"Jun 2016","start_date":"Jul 2014","subtitle":"Education Opens Doors","title":"Impact Manager"}],"url":"https://www.linkedin.com/company/education-opens-doors"},{"company":"James Morehouse Project","company_id":null,"location":"El Cerrito, California","positions":[{"description":"Facilitated youth participatory action research with immigrant youth to conduct a school-based needs assessment for immigrant students and provided weekly individual counseling sessions for high school students ages 14-18 utilizing narrative therapy practices Facilitated youth participatory action research with immigrant youth to conduct a school-based needs assessment for immigrant students and provided weekly individual counseling sessions for high school students ages 14-18 utilizing narrative therapy practices","duration":"Sep 2013 May 2014 9 months","duration_short":"9 months","end_date":"May 2014","start_date":"Sep 2013","subtitle":"James Morehouse Project","title":"Individual and Group Counselor, MSW Intern"}],"url":""},{"company":"Community Health for Asian Americans","company_id":"community-health-for-asian-americans","location":"Oakland, California","positions":[{"description":"Educated and trained nail salon owners and workers to advocate for better environmental health conditions in their workplaces Educated and trained nail salon owners and workers to advocate for better environmental health conditions in their workplaces","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"Community Health for Asian Americans","title":"Bilingual Community Engagement Coordinator"}],"url":"https://www.linkedin.com/company/community-health-for-asian-americans"},{"company":"UC Berkeley","company_id":"uc-berkeley","location":"Berkeley, CA","positions":[{"description":"Planned and conducted interviews on the preservation of slave cabins and the representation of slave stories at modern-day plantations Planned and conducted interviews on the preservation of slave cabins and the representation of slave stories at modern-day plantations","duration":"Aug 2012 Jul 2013 1 year","duration_short":"1 year","end_date":"Jul 2013","start_date":"Aug 2012","subtitle":"UC Berkeley","title":"Graduate Student Researcher"}],"url":"https://www.linkedin.com/company/uc-berkeley"},{"company":"Rising Sun Energy Center","company_id":"rising-sun-opp","location":"Berkeley, California","positions":[{"description":"Designed and executed needs assessment for young adults ages 18-24 centered on education and employment Designed and executed needs assessment for young adults ages 18-24 centered on education and employment","duration":"Sep 2012 May 2013 9 months","duration_short":"9 months","end_date":"May 2013","start_date":"Sep 2012","subtitle":"Rising Sun Energy Center","title":"Program Planning and Evaluation Assistant, MSW Intern"}],"url":"https://www.linkedin.com/company/rising-sun-opp"},{"company":"Irving Independent School District","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Implemented lesson plans for 120+ students a day in elementary, middle, and high school Implemented lesson plans for 120+ students a day in elementary, middle, and high school","duration":"Oct 2011 May 2012 8 months","duration_short":"8 months","end_date":"May 2012","start_date":"Oct 2011","subtitle":"Irving Independent School District","title":"Substitute Teacher"}],"url":""},{"company":"United States Student Association","company_id":"united-states-student-association","location":"Washington, DC","positions":[{"description":"Developed leaders and recruited activists in undocumented, working-class, LGBTQ+, and student of color communities to organize campus, state, and nationwide actions to fight for accessible and affordable higher education Developed leaders and recruited activists in undocumented, working-class, LGBTQ+, and student of color communities to organize campus, state, and nationwide actions to fight for accessible and affordable higher education","duration":"Jun 2010 Aug 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2011","start_date":"Jun 2010","subtitle":"United States Student Association","title":"National Field Organizer"}],"url":"https://www.linkedin.com/company/united-states-student-association"},{"company":"Service Employees International Union, Local 1021","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Organized 1,400 members to combat city-wide layoffs, hostile management, and unfair workplace practices Organized 1,400 members to combat city-wide layoffs, hostile management, and unfair workplace practices","duration":"Jan 2010 Jun 2010 6 months","duration_short":"6 months","end_date":"Jun 2010","start_date":"Jan 2010","subtitle":"Service Employees International Union, Local 1021","title":"San Francisco General Hospital Campaign, Organizer"}],"url":""}]', '["Courtney Fadley “Amy is one of the most intentional humans I have ever had the opportunity to know, specifically in her life\'s work to uplift people in marginalized communities. During the time Amy was my manager, I had just started a 2 year long project of re-writing a student focused curriculum to be equitable, representative, and uplifting of persons of color. In our meetings, Amy patiently guided me to find actionable steps, to seek feedback, to grow my own perspective, and ultimately be successful in creating a much more empowering curriculum. I will forever be proud of what we accomplished! ”","Jeff McGuire “One of Amy\'s strongest skillsets that I personally benefitted from observing and learning from is organizational development, particularly in the realm of equity and inclusion. Amy\'s knowledge, expertise, and commitment to equity - both internally and externally - made the organization exponentially stronger and more effective. Not only does she provide a wealth of knowledge on the topic of organizational equity, she coaches and teaches in a way that allows flaws in the organization to surface themselves. But perhaps where Amy is most skilled in this area is her ability to lead and facilitate oft-uncomfortable conversations in a seamless and productive manner. In my experience across both the government and civilian world, she does this better than anyone. She\'s a true, natural-born facilitator. As the need for skilled equity facilitators/coaches/mentors/instructors continues to grow for organizations nationwide, they would benefit from consulting with Amy on what their organizational needs are and how best to meet them. ”"]'] User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to provide racial equity coaching and training, and today the user is reaching out to the agent because they need assistance with developing an inclusive marketing campaign for their bridal gallery.
### Human: Agent: ['Kenyon Sweeney', 'Highly motivated, results driven COMMERCIAL HEALTHCARE LEADER with a documented history of driving exponential revenue growth and improving operating margin within the biotechnology, medical diagnostics and pharmaceutical sectors.Possesses a track record of delivering results while leading complex initiatives requiring cross functional collaboration to achieve and surpass organizational goals. Scope of roles have encompassed leading 400+ direct and indirect employees, managing budgets of $60M and delivering revenue of over $100M annualized. Consistently creates and executes strategies to access untapped markets, and the delivery of critical path priorities to drive revenue growth paired with an unrelenting focus on continuous improvement with lean thinking. CORE COMPETENCIES:Molecular Diagnostics | Companion Diagnostics (CDx) | Pharmacogenomics (PGx) | Pharmaceuticals | Oncology | Cardiology | Mental Health | Integrated Delivery Networks (IDNs) & Hospital Systems | Thrombosis & Anti-Coagulation | Sales | Sales Leadership | Marketing | Customer Service | Managed Care | Lean Process Engineering | Integration Management/ Mergers & Acquisitions | Biotechnology', 'Experienced Commercial Leader with Background in Novel Molecular Diagnostics | BioTech | Pharmaceuticals | Revenue Growth | Building Commercial Teams | Improving Profit Margins', 'Nephrosant, Inc.', '[{"company":"Nephrosant, Inc.","company_id":"nephrosant","industry":"Biotechnology","location":"","positions":[{"description":"Leading all commercial functions to launch and commercialize novel urine based test to assess kidney transplant rejection.","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"Nephrosant, Inc.","title":"Senior Vice President Commercial"}],"url":"https://www.linkedin.com/company/nephrosant"},{"company":"Myriad Genetics","company_id":"myriad-genetics","location":null,"positions":[{"description":"Delivered on the commercial multi-channel sales effort of the GeneSight pharmacogenomic test generating $105M of annualized revenue through a 200+ member cross functional sales team","duration":"2019 2021 2 years","duration_short":"2 years","end_date":"2021","start_date":"2019","subtitle":"Myriad Genetics","title":"Vice President, Head of Sales"},{"description":"Led the commercial transformation effort across six distinct departments of 400 FTEs to generate a frictionless customer experience while maintaining operations workflow to support the Myriad oncology franchise","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Myriad Genetics","title":"Vice President of Commercial Operations"},{"description":"Special Project: Selected by CEO to lead the integration of the $410M Assurex Health acquisition to consolidate G&A functions, systems integration, and move from a $20M annual loss to achieving profitability within the first year","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"Myriad Genetics","title":"Director of Integration Management-Assurex Health Integration"},{"description":"Led the 27 member oncology national account team selling in the Myriad oncology and companion diagnostic portfolio within Integrated Delivery Networks (IDNs) and large medical groups generating $32M of annual incremental revenue","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Myriad Genetics","title":"National Sales Director"},{"description":"Strategized and directed the oncology portfolio to generate $326M of annualized revenue. Launching two companion diagnostic tests and converting the fragmented single syndrome assay tests into an integrated NGS multi-gene cancer panel with a >90% market conversion ratio","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Myriad Genetics","title":"Director of Oncology Marketing"},{"description":"","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"Myriad Genetics","title":"Strategic Account Manager"}],"url":"https://www.linkedin.com/company/myriad-genetics"},{"company":"Sanofi","company_id":"sanofi","location":null,"positions":[{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Sanofi","title":"Regional Account Manager"},{"description":"","duration":"2002 2009 7 years","duration_short":"7 years","end_date":"2009","start_date":"2002","subtitle":"Sanofi","title":"Institutional District Sales Manager"},{"description":"","duration":"1996 2002 6 years","duration_short":"6 years","end_date":"2002","start_date":"1996","subtitle":"Sanofi","title":"Specialty Sales Representative"}],"url":"https://www.linkedin.com/company/sanofi"}]', '["“In my experience working with Kenyon across multiple roles and projects I have seen him consistently deliver results in challenging environments, while also gaining alignment across divergent stakeholders. Kenyon combines a true teamwork ethos along with an ability to execute at a strategic level.”","“When times are difficult leadership really matters, and I saw Kenyon Sweeney lead his team decisively through very difficult circumstances. During his tenure as VP of Sales for Myriad Neuroscience, we removed a product from the market and weathered the Covid-19 pandemic. Through it all, Kenyon showed a strong bias to action and \\"no-excuses\\" focus on delivering results. He\'s disciplined and accountable and holds his team to the same standard. He moves quickly to diagnose problems and implement solutions. Kenyon has the analytical chops and strategic thinking skills to map out a plan to grow and the operating discipline to make it happen. In short, he has the skills and attributes to lead and grow revenue regardless of the situation. ”"]'] User: ['Debbie Berg, PACS', 'I have extensive experience in immunology specialty biologics and pharmaceuticals selling complex therapeutic options in evolving payer markets. I enjoy navigating complex reimbursement environments such as buy and bill, specialty pharmacy, and Medicare part B & D. I am award winning and pull through the sale. I access difficult to see customers and lock out my competition on hospital formularies. I have extensive experience developing, leading and implementing biologics and specialty launch strategic account plans. I am motivated by a passion for the patient diagnostic and treatment journey, coupled with a hunter mentality, and entrepreneurial spirit. I enjoy cultivating strong long term business relationships with Key Thought Leaders and Key Decision Makers while partnering with internal customers to drive sales performance and successfully launch novel therapies. ◊ EXPERTISE ◊ • Strategic Analysis, Planning & Execution • Cross-Functional Team Collaboration • Tracking and Measuring Results • Market Segmentation Project • Problem Solving • Territory Performance Analysis • First to Market Product Launches • Streamlining Patient Access • Solution-Driven Selling • Specialty Distributor Engagement • Customer Centric Selling Approach • Buy & Bill Procurement • Specialty Pharmacy Procurement • IDN Formulary and SP Access • Leadership, Peer Training and Development • National GPO Contract Pull Thru Awards: Sales Leadership Award 2021, President’s Winner Circle, Launch with a Purpose, Ruby Tier Winner and Spirit Awards. SKILLS • Microsoft Office • Customer Relationship Management (CRM)- Veeva and Salesforce • Concur Expense Reporting I can be reached at bergdeborah6@gmail.com or deborah.berg@grifols.com', 'Hospital Account Manager | Launch | Rare Disease | Immunology & Neurology | Patient Access | Buy & Bill | Specialty Pharmacy | ADR', 'Grifols', '[{"company":"Grifols","company_id":"grifols","industry":"Pharmaceutical Manufacturing","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Aug 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Aug 2019","subtitle":"Grifols","title":"Hospital Immunology Sales Specialist ll"}],"url":"https://www.linkedin.com/company/grifols"},{"company":"GSK US","company_id":"glaxosmithkline","location":"Houston, Texas Area","positions":[{"description":"Address complex reimbursement issues through Hospitals, Specialty Pharmacies, and Buy & Bill. Launch humanized monoclonal antibody Nucala in the severe asthma and rare disease immunology space.Injectable experience. Address complex reimbursement issues through Hospitals, Specialty Pharmacies, and Buy & Bill. Launch humanized monoclonal antibody Nucala in the severe asthma and rare disease immunology space.Injectable experience.","duration":"Mar 2015 Oct 2018 3 years 8 months","duration_short":"3 years 8 months","end_date":"Oct 2018","start_date":"Mar 2015","subtitle":"GSK US","title":"Biologic Respiratory Account Specialist"}],"url":"https://www.linkedin.com/company/glaxosmithkline"},{"company":"GSK US","company_id":"glaxosmithkline","location":null,"positions":[{"description":"Dual role hospital account manager promoting respiratory, anticoagulants, and GI portfolio.GPO contract sales optimization, IDN formulary approval, pull through and retail market penetration.Injectable experience.Achievements:• $4 Million GSK respiratory hospital portfolio sales from HCA, Houston Methodist, Memorial Hermann, Christus, Tenet and Beaumont Baptist Health Systems. • Successful Entereg pull through within Houston Methodist, HCA, Hermann Memorial and Christus Health Systems.","duration":"2009 2015 6 years","duration_short":"6 years","end_date":"2015","start_date":"2009","subtitle":"GSK US","title":"Sr. Executive Hospital Account Manager"},{"description":"Hospital team amplifying anti-emetic, GI, and anti-thrombotic portfolio GPO contract sales. Launched Orphan Drug for chronic ITP. IDN Formulary approval process first to GI market. Injectable experience.","duration":"2004 2009 5 years","duration_short":"5 years","end_date":"2009","start_date":"2004","subtitle":"GSK US","title":"Sr. Executive Critical Care Account Manager"},{"description":"Dealt with complex oncology reimbursement issues through hospitals and clinic buy and bill contracts. Leveraged GPO and clinic contracts to lock out competitive anti-emetics. Tumor Types: NSCLC, SCLC, Ovarian, Breast, and NHL. Injectable experience.Achievements: • Nation #1 Zofran institutional market share growth. West Area #1 volume growth for Argatroban and Hycamtin. • Achieved President’s Club Winner 2000, top 10% national Zofran institutional sales goal attainment due to a formulary win at The Methodist Hospital.• Awarded Ruby Tier Winner’s Circle 2001, top 20% National Zofran and Chemotherapeutic sales.","duration":"1998 2004 6 years","duration_short":"6 years","end_date":"2004","start_date":"1998","subtitle":"GSK US","title":"Senior Executive Oncology Account Manager"}],"url":"https://www.linkedin.com/company/glaxosmithkline"}]', '["Bret Tilyou “Debbie Berg was a Houston based GSK Hospital Account Manager when I joined that team in 2010. At the time, we were selling injectable anticoagulants to pulmonologists, hospitalists, and hematologists in highly competitive hospital markets. Being new to the team, I felt that leveraging Debbie’s thrombosis knowledge and product expertise at Baton Rouge key accounts would benefit my ICU physicians and nurses. Debbie visited with customers and had meaningful critical care discussions with several providers and in-serviced numerous nurses. Her knowledge of IDN formulary processes, KOL advocacy development, and strategic business planning were constant assets to the team. Her willingness to mentor peers, collaborate to exceed sales goals, and problem solve access barriers are all reasons she will be a great addition to any team.”","Chris Anderson, MBA “I have worked with Debbie for 3 years, participating in a launch of a first in kind biologic. Debbie\'s knowledge of the landscape, payer space, and sales strategies helped me to formulate a strategy that incorporated her expertise that fit with my style. Her contributions helped me to become successful in the territory I managed. Debbie\'s ability to connect and collaborate with her matrix partners greatly aided in the successful launch of a first in kind biologic.”"]']### Assistant: The agent's job is to drive sales performance and successfully launch novel therapies, and today, the agent is reaching out to the user because they need to collaborate on formulating a sales strategy for a first-in-kind biologic in the immunology specialty field.
### Human: Agent: ['Charlotte Szymczak', 'I am an authentic, full-time college student with over two years of experience working in a corporate environment. I never pass up an opportunity to grow and strive for new ways to be an asset in any department. Currently, I am a human resources intern with a passion for the well-being of others. I’m eager for the opportunity to assess culture and other strategic initiatives on a corporate level. In this role at The Heritage Group, I have been given the opportunity to support recruiting, benefits, payroll, IT, and immersion alongside a forward-thinking team. I previously worked at Heritage Environmental Services as a Marketing Intern. Starting as a high school senior, I was able to take leadership in communication efforts (such as slick sheets and banners for trade shows), web page development, graphic designing, and community service opportunities. Away from work, I gun for activities such as cliff diving, kayaking, and boating. I look forward to growing my network in all aspects of my life.', 'Human Resources Intern at The Heritage Group', 'The Heritage Group', '[{"company":"The Heritage Group","company_id":"the-heritage-group","industry":"Investment Management","location":"Indianapolis, Indiana Area","positions":[{"description":"For over 80 years, The Heritage Group (THG) has managed a diverse set of prominent companies involved in the highway construction, environmental services, oil refining & specialty chemicals industries and fuel distribution industry. THG is a growth-oriented company with operations in North America, Europe and Asia and a customer network that spans the globe. For over 80 years, The Heritage Group (THG) has managed a diverse set of prominent companies involved in the highway construction, environmental services, oil refining & specialty chemicals industries and fuel distribution industry. THG is a growth-oriented company with operations in North America, Europe and Asia and a customer network that spans the globe.","duration":"May 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"May 2018","subtitle":"The Heritage Group","title":"Human Resources Intern"}],"url":"https://www.linkedin.com/company/the-heritage-group"},{"company":"Heritage Environmental Services","company_id":"heritage-environmental-services","location":"Indianapolis, Indiana Area","positions":[{"description":"I developed the knowledge of the Marketing Field from the ground up. I was given the opportunity to help design web pages for the company website through WordPress, and our blog site through HubSpot. I gained experience working in different Adobe programs such as Illustrator and Premiere, where I was able to create graphics, educational and instructional posters, and YouTube videos. I developed the knowledge of the Marketing Field from the ground up. I was given the opportunity to help design web pages for the company website through WordPress, and our blog site through HubSpot. I gained experience working in different Adobe programs such as Illustrator and Premiere, where I was able to create graphics, educational and instructional posters, and YouTube videos.","duration":"Nov 2016 May 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2018","start_date":"Nov 2016","subtitle":"Heritage Environmental Services","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/heritage-environmental-services"}]', '["Joanne Jones “Charlotte was a GREAT Intern and then part-time employee during the school year. She has the most amazing work ethic, attention to detail, and ability to learn new things. Charlotte was successful with technical and creative assignments in our Marketing Department. Her input was clearly visible in the final results of every project. I would re-hire Charlotte without thinking twice. ”","David Cohen, CHMM “At Heritage Environmental Services, I worked with Charlotte to develop posters for a nationwide training program. Charlotte is a wiz at computer programs to develop posters. Charlotte is able to take direction, work under pressure and deadlines. It was a pleasure to work on a team with Charlotte, she has a great personality. - David Cohen”"]'] User: ['David Alfonte', 'David Alfonte is a transformational leader, driving success and impact throughout his career within Big 4 management consulting and global organizations. He specializes in helping enterprises design and implement complex mission programs within technology and real estate. He has particular expertise and interest in growth strategies and business development. He is a certified Project Management Professional (PMP), and is a licensed Professional Engineer (PE) in the State of Maryland.', 'Digital Transformation Leader', 'ServiceNow', '[{"company":"ServiceNow","company_id":"servicenow","industry":"Software Development","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Feb 2021","subtitle":"ServiceNow","title":"Senior Manager, Strategic Programs"}],"url":"https://www.linkedin.com/company/servicenow"},{"company":"Deloitte Consulting","company_id":"deloitteconsulting","location":"","positions":[{"description":"","duration":"Sep 2010 Oct 2020 10 years 2 months","duration_short":"10 years 2 months","end_date":"Oct 2020","start_date":"Sep 2010","subtitle":"Deloitte Consulting","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/deloitteconsulting"},{"company":"US Department of Homeland Security","company_id":"us-department-of-homeland-security","location":"","positions":[{"description":"","duration":"Jun 2009 Sep 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2010","start_date":"Jun 2009","subtitle":"US Department of Homeland Security","title":"Real Property Portfolio Manager"}],"url":"https://www.linkedin.com/company/us-department-of-homeland-security"},{"company":"Department of Veterans Affairs","company_id":"department-of-veterans-affairs","location":"","positions":[{"description":"","duration":"Jul 2003 Jun 2009 6 years","duration_short":"6 years","end_date":"Jun 2009","start_date":"Jul 2003","subtitle":"Department of Veterans Affairs","title":"Project Engineer / Supervisory Facilities Engineer"}],"url":"https://www.linkedin.com/company/department-of-veterans-affairs"}]', '["Rob Coulson “David is an outstanding consultant. He has all the skills needed to succeed in demanding work environments that are common to consulting. He is observant, noticing the details and interactions that help him frame complex problems and then model solutions for clients. We worked together on a business case analysis project related to real estate and facilities. His deep knowledge of the built environment merged perfectly with his business acumen to help create a comprehensive picture of the issues and identify feasible alternatives.”","Jeffrey Carrington “I worked with David for a couple of years in Batimore. He displayed great ablilities and a dedication to performance and I would truly recommend David.”"]']### Assistant: The agent's job is to assess culture and strategic initiatives on a corporate level, and today the user is reaching out to the agent because they need assistance in designing and implementing complex mission programs within technology and real estate.
### Human: Agent: ['Ken Bukauski', "Ken Bukauski is currently Executive Director of Digital Marketing & Sales at Cox Communications. Since joining Cox in 2008, he has championed digital growth and transformation initiatives across desktop & mobile devices, residential & business, sales & care and English & Spanish experiences.Prior to this position in 2008, Bukauski was Director of Product Management for Chemical Abstracts Service (CAS) -- the global leader in chemical information, and a division of the American Chemical Society – and grew product revenues by 6% during his first six months.During 2005 to 2007, as Vice President Sales & Marketing for National Pen based in San Diego, Bukauski led sales & marketing to high-value small/medium businesses and drove 20% sales growth annually. Among major accomplishments, he managed a 325+ employee inbound/outbound sales team located in three countries, US, Canada and championed the start-up of a transactional call-center in Manila, Philippines.Previously (2000 to 2005), as online Director for BellSouth Telecommunications, based in Atlanta, GA, Bukauski led online sales and support for voice, advanced data and Internet services at BellSouth.com. Under his leadership the channel grew from $1.8 million in sales revenue in 2000 to over $600 million annualized by 2005, and online payment remittance volume grew from $150 million in 2000 to over $1.4 billion by 2005. Raised in Chicago, IL, and a native of Ft. Myers, FL, Bukauski graduated from University of Florida with a Bachelor's of Science in Electrical Engineering and pursued a Master’s of Science in Management at N.C. State University prior to moving to Atlanta. He is a member of Lambda Chi Alpha fraternity. Bukauski has previously served on a local student mentoring board of University of North Florida at Jacksonville and on the executive business board with the Raleigh Chamber of Commerce. His outside interests include traveling, water sports and fishing.", 'Executive Director -- Digital', 'Cox Communications', '[{"company":"Cox Communications","company_id":"cox-communications","industry":"Telecommunications","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Jul 2008 - Present 13 years 1 month","duration_short":"13 years 1 month","end_date":"Present","start_date":"Jul 2008","subtitle":"Cox Communications","title":"Executive Director -- Digital Marketing & Sales"}],"url":"https://www.linkedin.com/company/cox-communications"},{"company":"Chemical Abstracts Service","company_id":"cas","location":"","positions":[{"description":"","duration":"Jan 2008 Jul 2008 7 months","duration_short":"7 months","end_date":"Jul 2008","start_date":"Jan 2008","subtitle":"Chemical Abstracts Service","title":"Director -- Product Management"}],"url":"https://www.linkedin.com/company/cas"},{"company":"National Pen","company_id":"nationalpen","location":"","positions":[{"description":"","duration":"Apr 2005 Jun 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2007","start_date":"Apr 2005","subtitle":"National Pen","title":"VP -- Sales & Marketing"}],"url":"https://www.linkedin.com/company/nationalpen"},{"company":"BellSouth","company_id":"delltechnologies","location":null,"positions":[{"description":"","duration":"Jun 2000 Apr 2005 4 years 11 months","duration_short":"4 years 11 months","end_date":"Apr 2005","start_date":"Jun 2000","subtitle":"BellSouth","title":"Director -- E-Business"},{"description":"","duration":"Oct 1999 Jun 2000 9 months","duration_short":"9 months","end_date":"Jun 2000","start_date":"Oct 1999","subtitle":"Dell Computer","title":"Sr. Marketing Manager"}],"url":"https://www.linkedin.com/company/delltechnologies"}]', '["“Ken is the ultimate problem-solver. I watched him take raw data—from which value had not been fully-tapped—and translate it from complex matrices to simple, high-impact presentations. Ken is able to walk his audience through a brief overview of resources, succinctly rationalize cause-and-effect, lay out a series of options, and patiently guide his audience to the best decision. Though he is head-and-shoulders above the rest, he treats each individual—at every level—with great respect. I consider Ken to be among the elite set of individuals with whom I have worked in my career.”","“Ken led the development of the ecommerce division’s business case which contained numerous projects that both drove sales and cost savings. I worked for Ken to execute several key initiatives. Ken provided excellent guidance and support as well as key insight into critical business decisions. Ken is a forward thinker and provided great direction while leading the eService team at BellSouth. I would both work for and with ken again as ken was instrumental in my ecommerce development.”"]'] User: ['Julie Stenz', 'Experienced Sales and Marketing professional with diverse client experience, from Fortune 100 brands to smaller franchise organizations and individual small business owners. Expertise in Media Strategy, Sales Marketing and Business Development, Advertising and Integrated Communications Planning.', 'Experienced Sales & Marketing Consultant', 'Self-Employed', '[{"company":"Self-Employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Oct 2017","subtitle":"Self-Employed","title":"Consultant (Sales & Marketing)"}],"url":""},{"company":"UCBC Trumbull","company_id":null,"location":"Trumbull, CT","positions":[{"description":"","duration":"Oct 2015 Oct 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2017","start_date":"Oct 2015","subtitle":"UCBC Trumbull","title":"Owner/Operator"}],"url":""},{"company":"WWE","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2012 Oct 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Oct 2015","start_date":"Feb 2012","subtitle":"WWE","title":"Sr. Director, Partnership Marketing"}],"url":""},{"company":"World Wrestling Entertainment","company_id":"world-wrestling-entertainment","location":"","positions":[{"description":"","duration":"Sep 2010 Feb 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2012","start_date":"Sep 2010","subtitle":"World Wrestling Entertainment","title":"Director, Partnership Marketing"}],"url":"https://www.linkedin.com/company/world-wrestling-entertainment"},{"company":"North Castle","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2002 Dec 2008 6 years 2 months","duration_short":"6 years 2 months","end_date":"Dec 2008","start_date":"Nov 2002","subtitle":"North Castle","title":"V.P., Media Planning Director"}],"url":""},{"company":"O\'Leary and Partners","company_id":"o%27leary-and-partners","location":"","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"O\'Leary and Partners","title":"Media Supervisor"}],"url":"https://www.linkedin.com/company/o%27leary-and-partners"},{"company":"Young & Rubicam","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"Young & Rubicam","title":"Senior Media Planner"}],"url":""}]', '["Clif McFeely “Julie\'s strategic smarts and knowledge across all forms of media put her on a par with the very best of the media professionals I have been lucky enough to work with over the years. Her creativity, resourcefulness and optimistic persistence put her well past most of her peers. She is a pleasure to work with!”","Steve O\'Leary “Julie, Is truly an amazing person and former employee. We worked together when she was going media planning for our agency. She is also a great account type person and presenter. She can do anything. If you are looking for someone to help you grow your company. Julie is a person you should talk to. Steve”"]']### Assistant: The agent's job is to provide strategic guidance and support in sales and marketing, and today the user is reaching out to the agent because they need assistance with media strategy and integrated communications planning for their small business.
### Human: Agent: ['Maeve Olson', '| Developer | Relator | Achiever | Arranger | Connectedness | Invested in issues around quality education, access to resources, and social justice for all. Experienced in coaching, mentoring, and caring for the development of others.', 'GCDF, Gallup-Certified Strengths Coach', 'Develop Consulting, LLC', '[{"company":"Develop Consulting, LLC","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Apr 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Develop Consulting, LLC","title":"Coach & Owner"}],"url":""},{"company":"Bethel University","company_id":"bethel-university","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"- Supported adult undergraduate and graduate students in successful completion of their academic programs- Fostered meaningful relationships with students so as to support student success and retention- Advised current students of registration options and program plans that are individualized to student needs- Connected at-risk students with appropriate staff and provide timely and appropriate recommendations- Verified academic records and work collaboratively with other departments to ensure accurate student records- Informed students of academic policies and provide support to students in interacting with such policies","duration":"Aug 2016 Aug 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2018","start_date":"Aug 2016","subtitle":"Bethel University","title":"Student Success Advisor"}],"url":"https://www.linkedin.com/company/bethel-university"},{"company":"College Nannies, Sitters and Tutors","company_id":"college-nannies-&-tutors","location":"Edina, Minnesota","positions":[{"description":"- Tutored high school students in study skills and content areas of the ACT- Coordinated and executed individual learning plans while assessing student progress on incremental benchmarks- Exemplified a positive role model for students, encouraged self-efficacy and self-sufficiency, and reinforced positive study skills and habits so as to prepare student mindsets for college - Tutored high school students in study skills and content areas of the ACT- Coordinated and executed individual learning plans while assessing student progress on incremental benchmarks- Exemplified a positive role model for students, encouraged self-efficacy and self-sufficiency, and reinforced positive study skills and habits so as to prepare student mindsets for college","duration":"Mar 2017 Apr 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2018","start_date":"Mar 2017","subtitle":"College Nannies, Sitters and Tutors","title":"Tutor"}],"url":"https://www.linkedin.com/company/college-nannies-&-tutors"},{"company":"Goodwill-Easter Seals Minnesota","company_id":"goodwillmn","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"- Taught college-readiness courses at a local Adult Basic Education site to advanced English language learners- Assisted students in completing and attaining credentials by providing college navigation, academic and career counseling, and job placement assistance- Coordinated and conducted outreach, assessment, and intake services for individuals seeking career pathway options and college credentials- Organized individual case management services and referrals for community resources while addressing student barriers to employment and education.- Developed new partnerships and strengthened existing relationships with both external and internal stakeholders- Maintained complete, accurate, and timely documentation of individuals served","duration":"Oct 2015 Aug 2016 11 months","duration_short":"11 months","end_date":"Aug 2016","start_date":"Oct 2015","subtitle":"Goodwill-Easter Seals Minnesota","title":"College and Career Navigator"}],"url":"https://www.linkedin.com/company/goodwillmn"},{"company":"Hennepin County Medical Center","company_id":"hennepin-healthcare","location":"Minneapolis, MN","positions":[{"description":"- Answered internal and external phone lines- Communicated patient information over the phone- Took messages for doctors and paged appropriate staff according to set protocol- Prepared medical documents for electronic scanning by checking for medical identification numbers and cross-referencing patient numbers within the EPIC database- Trained new employees on policies and procedures - Answered internal and external phone lines- Communicated patient information over the phone- Took messages for doctors and paged appropriate staff according to set protocol- Prepared medical documents for electronic scanning by checking for medical identification numbers and cross-referencing patient numbers within the EPIC database- Trained new employees on policies and procedures","duration":"Sep 2012 Jan 2016 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2016","start_date":"Sep 2012","subtitle":"Hennepin County Medical Center","title":"Hospital Operator"}],"url":"https://www.linkedin.com/company/hennepin-healthcare"},{"company":"College Possible","company_id":"college-possible","location":"St. Paul, MN","positions":[{"description":"- Updated and maintained records for a portfolio of 181 college students- Provided continued support for 67 enrolled college students and 114 unenrolled college students- Supported students in overcoming barriers, such as financial, academic, or personal issues, to continue furthering their education and attain their goal of obtaining a degree- Assisted students in applying to new colleges and universities, transferring schools, and submitting academic appeal letters, as well as in revising student essays and resumes- Referred students to appropriate resources, both within their campus network and elsewhere- Collaborated with school partners in providing student support- Verified student enrollment or graduation statuses with local Registrar’s Offices- Planned and promoted both on- and off-campus student events- Proctored practice ACT exams for juniors in the high school program- Substituted for high school coaches in leading after-school sessions for juniors and seniors- Chaperoned high school students during campus visits to various colleges around the state","duration":"Aug 2014 Jun 2015 11 months","duration_short":"11 months","end_date":"Jun 2015","start_date":"Aug 2014","subtitle":"College Possible","title":"College Coach/AmeriCorps Member"}],"url":"https://www.linkedin.com/company/college-possible"},{"company":"Emerge Community Development","company_id":"emerge-community-development","location":"Minneapolis, MN","positions":[{"description":"- Facilitated Resume Workshops and Application Sessions- Assisted over 65 clients in either the revision or creation of their resume- Created Resume Workshop curriculum, activities, and hand-outs- Assisted clients individually in creating resumes, cover letters, and letters of explanation - Provided services to underrepresented, underprivileged, and disadvantaged populations- Recruited, interviewed, and screened current clients for possible participation within trainings- Followed-up individually with clients on specific action items- Recorded client services within ClientTrack and OnCorps databases accurately- Networked with and referred clients to appropriate in-house, as well as outside, social services- Administered and graded TABE tests, which assesses client skills in basic reading and math subjects","duration":"Oct 2013 Aug 2014 11 months","duration_short":"11 months","end_date":"Aug 2014","start_date":"Oct 2013","subtitle":"Emerge Community Development","title":"Employment Navigator/Americorps Minnesota Opportunity Corps Member"}],"url":"https://www.linkedin.com/company/emerge-community-development"},{"company":"North Central University","company_id":"north-central-university","location":null,"positions":[{"description":"- Coordinated monthly events for 200 students in collaboration with 5 other interns- Organized themed trainings and workshops for student leaders throughout the year- Created monthly event program outlines and agendas- Provided support to student leaders and their related organizations","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"North Central University","title":"Student Development Intern"},{"description":"- Oversaw a floor of 26 college-aged women- Supervised 2 student leaders and met with them twice weekly- Facilitated weekly meetings with 8 other floor leaders- Created floor events and activities to cultivate community among the women living on the floor- Responded to emergency situations appropriately and contacted university staff when necessary","duration":"Aug 2011 May 2012 10 months","duration_short":"10 months","end_date":"May 2012","start_date":"Aug 2011","subtitle":"North Central University","title":"Resident Advisor"}],"url":"https://www.linkedin.com/company/north-central-university"}]', '["Pa M. “Maeve was amazing to work with! She was always on top of everything! She was super organized and always prioritized her work. Something I greatly admired about Maeve was her love for people and meeting them where they were. She deeply cared for her students and would go above and beyond for them. She was also a great team player and initiated team development activities. I would highly recommend Maeve as she will only bring great insight for your organization! ”","Jarell Skinner-Roy “Teamwork and collaboration come to mind when thinking about Maeve. In addition to her main responsibilities of college student support, Maeve eagerly stepped in to help support other teams and projects, including staffing practice ACTs, chaperoning campus visits, and supporting student recruitment initiatives. Maeve\'s flexibility and willingness to work collaboratively with others is an important strength that will be valuable in every space that she\'s in now and in the future. ”"]'] User: ['Nicole D. Wigfall', 'Strategic communications, media and public relations professional in government and education with over 10 years of experience. Highly skilled writer and editor, proficient in marketing initiatives and graphics design.', 'Strategic Communications', 'City Assoc. of Supervisors & Admin.', '[{"company":"City Assoc. of Supervisors & Admin.","location":"Bloomfield, NJ","positions":[{"description":"","duration":"Mar 2017 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2017","subtitle":"City Assoc. of Supervisors & Admin.","title":"Administrative Coordinator"}],"url":""},{"company":"Phalanx Alliance, LLC","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Sep 2016 Nov 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2017","start_date":"Sep 2016","subtitle":"Phalanx Alliance, LLC","title":"Business Development Manager"}],"url":""},{"company":"EAST ORANGE SCHOOL DISTRICT","company_id":"eastorangeschooldistrict","location":"East Orange, NJ","positions":[{"description":"","duration":"Oct 2014 Jun 2015 9 months","duration_short":"9 months","end_date":"Jun 2015","start_date":"Oct 2014","subtitle":"EAST ORANGE SCHOOL DISTRICT","title":"Social Media & PR Consultant"}],"url":"https://www.linkedin.com/company/eastorangeschooldistrict"},{"company":"City of East Orange","company_id":"city-of-east-orange","location":"East Orange, NJ","positions":[{"description":"","duration":"Jun 2007 Aug 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Aug 2014","start_date":"Jun 2007","subtitle":"City of East Orange","title":"Asst. Public Information Officer"}],"url":"https://www.linkedin.com/company/city-of-east-orange"},{"company":"Orange Twp Board of Education","company_id":"board-of-education","location":"Orange, NJ","positions":[{"description":"","duration":"Oct 2002 Apr 2007 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2007","start_date":"Oct 2002","subtitle":"Orange Twp Board of Education","title":"Confidential Secretary"}],"url":"https://www.linkedin.com/company/board-of-education"},{"company":"Express Scripts","company_id":"express-scripts","location":"East Hanover, NJ","positions":[{"description":"","duration":"Feb 1999 Jun 2001 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2001","start_date":"Feb 1999","subtitle":"Express Scripts","title":"Proposal Writer"}],"url":"https://www.linkedin.com/company/express-scripts"},{"company":"Rutgers University - Newark","company_id":"rutgers-university-newark","location":"","positions":[{"description":"","duration":"Jun 1998 May 1999 1 year","duration_short":"1 year","end_date":"May 1999","start_date":"Jun 1998","subtitle":"Rutgers University - Newark","title":"Student Services Specialist"}],"url":"https://www.linkedin.com/company/rutgers-university-newark"}]', '["Jessica Rademaker “Wow! What can I say about Nicole. Besides being a consummate professional she is such a team player. As a community partner Nicole helped me navigate East Orange as if she were the Mayor herself. Anything I asked of her, if she didn\'t know, which was rare, she would do her best to find out and get back to me posthaste. Despite her busy schedule working in the public relations department of the city she always made time for her community. She\'s well versed and experienced with media relations, social media outreach and just about anything to do with building and maintaining relationships. A forever student, she looks for learning and growth opportunities to better herself, which ultimately supports her company. If you want a loyal, experienced member of your organization who\'s also a self-starter and thinker...Nicole is your woman!”","Milton B. Hobbs “Nicole is a consummate professional. She is passionate, tenacious and level headed: a combination that\'s a blessing to encounter but difficult to find. ”"]']### Assistant: The agent's job is to provide college student support, and today the agent is reaching out to the user because they need assistance in developing marketing initiatives and graphics design for a project related to education.
### Human: Agent: ['Meghan Duffy', "@meghanduffydcMeghan Duffy is Executive Vice President at Grantmakers for Effective Organizations. Prior to joining GEO in 2011, Meghan was Director of Special Projects for San Diego Grantmakers and also served on several foundation grants committees. With over a twenty year history in the philanthropic/nonprofit sector, Meghan has worked in programming, fundraising, outreach, and communications for political, advocacy, infrastructure and social services nonprofit organizations. Additionally, she has taught sociology as an adjunct faculty member at University of Maryland. Meghan earned her master's in sociology at University of California San Diego and holds a bachelor's degree in English from University of Maryland.Specialties: Philanthropy, management, strategy, partnerships, communications, project management, fundraising, events, organizing, speaking, teaching & training, writing, editing, research, working with diverse communities.", 'Executive Vice President, Grantmakers for Effective Organizations (GEO)', 'Grantmakers for Effective Organizations (GEO)', '[{"company":"Grantmakers for Effective Organizations (GEO)","company_id":"grantmakers-for-effective-organizations-geo-","industry":"Nonprofit Organization Management","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Grantmakers for Effective Organizations (GEO)","title":"Executive Vice President"},{"description":"","duration":"Mar 2018 Mar 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2020","start_date":"Mar 2018","subtitle":"Grantmakers for Effective Organizations (GEO)","title":"Vice President of Programs"},{"description":"Oversee content development for GEO conferences, publications and other programming.","duration":"Jan 2014 Feb 2018 4 years 2 months","duration_short":"4 years 2 months","end_date":"Feb 2018","start_date":"Jan 2014","subtitle":"Grantmakers for Effective Organizations (GEO)","title":"Associate Vice President of Programs"},{"description":"Oversaw the implementation of the Scaling What Works initiative, a multiyear learning initiative of GEO to expand the number of grantmakers and public sector funders that are working together to broaden the impact of high-performing nonprofits.","duration":"Oct 2011 Dec 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2013","start_date":"Oct 2011","subtitle":"Grantmakers for Effective Organizations","title":"Manager of Special Initiatives"}],"url":"https://www.linkedin.com/company/grantmakers-for-effective-organizations-geo-"},{"company":"University of Maryland, College Park","company_id":"university-of-maryland","location":"College Park, MD","positions":[{"description":"Designed and taught innovative and participatory sociology courses at introductory, intermediate, and advanced levels (40-60 students each), as well as an upper-level LGBT Studies course. Earned excellent student evaluations and ratings among the highest in the department.","duration":"Aug 2008 Dec 2011 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2011","start_date":"Aug 2008","subtitle":"University of Maryland, College Park","title":"Adjunct Faculty"}],"url":"https://www.linkedin.com/company/university-of-maryland"},{"company":"National LGBT Bar Association","company_id":"national-lgbt-bar-association","location":"Washington, DC","positions":[{"description":"Directed new programming track for corporate attorneys, and managed gathering of affiliate organizations, at the Lavender Law Conference and Career Fair (the premier annual meeting for members of the LGBT legal community). Additionally, edited/drafted advisory board documents and diversity toolkit.","duration":"Jun 2011 Oct 2011 5 months","duration_short":"5 months","end_date":"Oct 2011","start_date":"Jun 2011","subtitle":"National LGBT Bar Association","title":"Consultant"}],"url":"https://www.linkedin.com/company/national-lgbt-bar-association"},{"company":"San Diego Grantmakers","company_id":"sandiegograntmakers","location":"San Diego, CA","positions":[{"description":"Directed communications, conferences, and technology for nonprofit membership organization serving San Diego County philanthropy, including foundations, corporations, and government funders. Raised profile of organization by transforming communications, including new website development, newsletter creation, improved email design, and production of print and online collateral. Helmed most successful conference in organizational history, with 100% increase in attendees and tenfold increase in sponsorships. Researched philanthropic trends and public policy to provide information and assistance to members. Supported expansion of membership development, retention, and fundraising. Partnered with and oversaw work of consultants and vendors. Administered search processes for Executive Director and Communications Director.","duration":"Jun 2005 Sep 2011 6 years 4 months","duration_short":"6 years 4 months","end_date":"Sep 2011","start_date":"Jun 2005","subtitle":"San Diego Grantmakers","title":"Director of Special Projects"}],"url":"https://www.linkedin.com/company/sandiegograntmakers"},{"company":"Independent Consultant","company_id":null,"location":"San Diego, CA","positions":[{"description":"Completed contract projects for nonprofit organizations such as the San Diego LGBT Community Center and the Orange County Volunteer Center. Specialized in writing and research, including policy/procedure development and communications.","duration":"Jan 2006 Apr 2008 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2008","start_date":"Jan 2006","subtitle":"Independent Consultant","title":"Consultant"}],"url":""},{"company":"UCSD","company_id":"ucsandiego","location":"La Jolla, CA","positions":[{"description":"Won highly selective position to teach undergraduate courses on theory, social change, and sexuality. Presented at Sociology Teaching Workshop as a top instructor. From 2005-2006, led two sections of a year-long writing course sequence focused on diversity, law, and culture.","duration":"Sep 2004 Mar 2008 3 years 7 months","duration_short":"3 years 7 months","end_date":"Mar 2008","start_date":"Sep 2004","subtitle":"UCSD","title":"Graduate Student and Teaching Assistant"}],"url":"https://www.linkedin.com/company/ucsandiego"},{"company":"The Mautner Project","company_id":null,"location":"Washington, DC","positions":[{"description":"Governed fundraising program to raise $1 million annually for national nonprofit LGBT health organization with more than 11,000 members. Researched, wrote and won record number of private foundation grants and federal government contracts, totaling over $2.1 million dollars. Executed all aspects of annual fundraising gala dinner, dance and auction, resulting in the most lucrative event in organizational history: over 1,600 attendees and $352,000 in revenue. Recruited, trained, and supervised Development Assistants, interns, and hundreds of volunteers. Diversified revenue streams by increasing gifts by sustaining members, major donors and corporate sponsors, locating new sources of foundation and individual support, and creating direct mail appeals.","duration":"Feb 2003 Aug 2004 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2004","start_date":"Feb 2003","subtitle":"The Mautner Project","title":"Development Director"}],"url":""},{"company":"Gay and Lesbian Victory Fund","company_id":"victory-fund","location":"Washington, DC","positions":[{"description":"Directed special events program that raised more than one third of a $2 million PAC budget as well as thousands of dollars for dozens of individual political candidates across the country. Managed more than 50 events per year, with income ranging from $2,000 to $150,000. Researched and authored successful grant proposals from $5,000 to $25,000 to increase dramatically the number of grants sought by and awarded to the organization.Expanded intern/volunteer program: recruited and supervised six interns and hundreds of volunteers.","duration":"Mar 2000 Feb 2003 3 years","duration_short":"3 years","end_date":"Feb 2003","start_date":"Mar 2000","subtitle":"Gay and Lesbian Victory Fund","title":"Special Events & Foundation Manager"}],"url":"https://www.linkedin.com/company/victory-fund"},{"company":"Feminist Majority Foundation","company_id":null,"location":"","positions":[{"description":"Worked as part of team to organize and promote Feminist EXPO 2000, a 6,000-person international convention with delegations from 45 countries and 500 organizational co-sponsors. Created and implemented outreach strategy; developed promotional materials and networked at community events to establish grassroots interest. Recruited, trained, and supervised 25 part-time staff, interns, and volunteers.","duration":"Oct 1999 Feb 2000 5 months","duration_short":"5 months","end_date":"Feb 2000","start_date":"Oct 1999","subtitle":"Feminist Majority Foundation","title":"Organizational Outreach Coordinator"}],"url":""}]', '["“As a current doctoral student, I have had many instructors of different capacities throughout my tenure as a student. Few have been as effective, competent, and influential as Meghan. Meghan developed and facilitated her course in a way that kept all 40 of her students engaged—at 6pm, nonetheless. Her teaching style and ability to command the classroom allowed me to better learn the course material in ways I didn\'t know I could. Meghan certainly was one of my inspirations to pursue graduate school, specifically in the field in which I study. I would recommend Meghan to the highest degree for any teaching job she would be considering. Thank you, Meghan! ”","“Meghan is one of the brightest people I have had the opportunity to work with. She was able to build several new programs for our organization under very short notice, all of which have been a tremendous success. Thanks to her ideas, creativity and extensive knowledge of the non-profit community, our organization is now in a position to raise the additional funds needed to support our work. She is an amazing resource and has provided valuable insight to our organization’s practices and procedures. Meghan is a great asset to any team and I hope to have the opportunity to work with her again in the future.”"]'] User: ['Carolyn Rhoades', 'If you want something done in life — ask a busy person | Stay hungry, stay foolish', 'Building Brands @ CMDS', 'CMDS', '[{"company":"CMDS","company_id":"cmds","industry":"Advertising Services","location":"Colts Neck, New Jersey, United States","positions":[{"description":"","duration":"Jul 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jul 2021","subtitle":"CMDS","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/cmds"},{"company":"Cul+ure Collective","company_id":"cul-ure-collective-hospitality-group","location":"Asbury Park, New Jersey","positions":[{"description":"https://www.culturehg.com/ https://www.culturehg.com/","duration":"Sep 2019 Jul 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2021","start_date":"Sep 2019","subtitle":"Cul+ure Collective","title":"Guest Experience Marketing"}],"url":"https://www.linkedin.com/company/cul-ure-collective-hospitality-group"},{"company":"Traffic Builders Digital Marketing","company_id":"traffic-builders","location":"Toms River, New Jersey","positions":[{"description":"","duration":"Jan 2019 Jul 2019 7 months","duration_short":"7 months","end_date":"Jul 2019","start_date":"Jan 2019","subtitle":"Traffic Builders Digital Marketing","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/traffic-builders"},{"company":"Rogue Hospitality Group","company_id":"rogue-hospitality-group","location":null,"positions":[{"description":"","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"Rogue Hospitality Group","title":"Director of Marketing"},{"description":"","duration":"Jun 2017 Jun 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2018","start_date":"Jun 2017","subtitle":"Rogue Hospitality Group","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/rogue-hospitality-group"},{"company":"i3 Creative Agency","company_id":"i3-creative-agency","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2016 Jun 2017 10 months","duration_short":"10 months","end_date":"Jun 2017","start_date":"Sep 2016","subtitle":"i3 Creative Agency","title":"Account Executive"}],"url":"https://www.linkedin.com/company/i3-creative-agency"},{"company":"Oceanfront Merchants Association","company_id":null,"location":"Myrtle Beach, South Carolina","positions":[{"description":"","duration":"Aug 2014 Jul 2016 2 years","duration_short":"2 years","end_date":"Jul 2016","start_date":"Aug 2014","subtitle":"Oceanfront Merchants Association","title":"Marketing Intern"}],"url":""},{"company":"Horry-Georgetown Technical College Continuing Education","company_id":"gohgtc","location":"Conway, South Carolina","positions":[{"description":"","duration":"Sep 2013 Jan 2014 5 months","duration_short":"5 months","end_date":"Jan 2014","start_date":"Sep 2013","subtitle":"Horry-Georgetown Technical College Continuing Education","title":"Spanish Tutor"}],"url":"https://www.linkedin.com/company/gohgtc"}]', '["Nichole Fellouris “Working for Carolyn is something I am truly thankful for. As a boss, she is patient, understanding and open minded. Carolyn is always open to answering my questions, and is always offering her help and guidance. I am constantly learning from Carolyn. As a person, Carolyn is respectful, caring, supportive and genuine. She respects your work home life balance, cares how you are doing, and truly wants to get to know you. Carolyn is truly a great team player and wants to see the best for everyone who works with and for her. Carolyn is an open door kind of person and is ready to do whatever it takes to make your work experience as satisfying and rewarding as possible.”","Bob Makin “It is beautiful to do business with Carolyn. She has great passion for and work ethic toward building her brand. ”"]']### Assistant: The agent's job is to manage marketing strategies and partnerships at their current organization. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities between their respective organizations.
### Human: Agent: ['Jamon Heller', 'B2C & B2B marketing leader with a creative and strategic leadership style. Dynamic, results-oriented innovator often asked to provide “intrapreneurial” leadership for new marketing initiatives and online ventures. Accomplished integrated marketer, e-commerce merchant and general manager. Analytically-oriented collaborator with strong skills in communication, cross-functional team leadership, and strategy development and implementation. MBA from University of Chicago. Specialties: marketing strategy, e-commerce management, search engine marketing (content marketing, SEO & PPC), e-mail, social, affiliate, analytics, lead gen, direct marketing, brand management, online merchandising, site monetization and partnership marketing, retail, B2C and B2B marketing, B2B business development and sales; building and managing a team and sales management.', 'Marketing & E-Commerce Leader', 'Traffic Safety Warehouse', '[{"company":"Traffic Safety Warehouse","company_id":"trafficsafetywarehouse","industry":"Retail Office Equipment","location":"Greater Chicago Area","positions":[{"description":"Growing a successful e-commerce based distributor of traffic, construction & facility safety products through enhanced marketing, merchandising and sales operations. Growing a successful e-commerce based distributor of traffic, construction & facility safety products through enhanced marketing, merchandising and sales operations.","duration":"Nov 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Traffic Safety Warehouse","title":"General Manager"}],"url":"https://www.linkedin.com/company/trafficsafetywarehouse"},{"company":"HALO Branded Solutions","company_id":"halobrandedsolutions","location":"Oakbrook Terrace, IL","positions":[{"description":"Led the team that built the e-commerce channel for the leading full-service distributor of promotional branded products, leveraging HALO\'s industry strength, 65+ year heritage and 1000+ member sales force to create a world-class, multi-channel experience for buying promotional products. This included leadership of e-commerce marketing, lead generation and strategy, content marketing, SEO, SEM, e-commerce technology management, online merchandising and supplier relations. I coached and trained a 24-member national sales team in an innovative online/offline hybrid sales program specifically designed to serve online B2B buyers, partially responsible for achieving 125% increase in YOY sales in a 12 month period. The e-commerce team generated leads for this sales team, including 46% YOY growth in lead volume in a 12 month period. Named a 2012 Rising Star by Promotional Products Business (PPB) magazine.","duration":"Sep 2010 Oct 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Oct 2019","start_date":"Sep 2010","subtitle":"HALO Branded Solutions","title":"Director, E-Commerce"}],"url":"https://www.linkedin.com/company/halobrandedsolutions"},{"company":"Walgreens","company_id":"walgreens","location":"","positions":[{"description":"Created website monetization program across display, email, sampling, sweepstakes, affiliate, social networking and paid search channels, increasing annual revenues more than six-fold. Sold and launched innovative Brand Stores for top-tier brands including L’Oreal, Nature Made and Prevacid24HR. Led corporate-wide marketing tool implementations across a complex, matrix organization. Created website monetization program across display, email, sampling, sweepstakes, affiliate, social networking and paid search channels, increasing annual revenues more than six-fold. Sold and launched innovative Brand Stores for top-tier brands including L’Oreal, Nature Made and Prevacid24HR. Led corporate-wide marketing tool implementations across a complex, matrix organization.","duration":"May 2009 Aug 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2010","start_date":"May 2009","subtitle":"Walgreens","title":"eCommerce Partnership Strategist"}],"url":"https://www.linkedin.com/company/walgreens"},{"company":"Factory Card & Party Outlet","company_id":"factory-card-&-party-outlet","location":null,"positions":[{"description":"Built a start-up online sales channel for this specialized, 180-location retailer. Championed strategies related to omni-channel retailing. Provide general management for a fast growing direct sales operation, including P&L responsibility. Increased average order value by 62% in three years. Lead effort to offer products on Amazon.com, resulting in increases of 148% during Halloween. As lead online merchant, spearheaded expansion of product assortment from 615 costumes to 10,000 seasonal & everyday products. Directed affiliate marketing program, growing it from 0 to nearly 400 affiliates in 2 years. Oversaw pay-per-click advertising campaigns featuring 85,000 keywords. Secured IT & distribution resources for projects allowing four-fold increase in product slot count to 15,000. Develop & mentor staff of 7 eMerchandising, copywriting, eMarketing & customer service professionals. Member, Key Management Committee. 2007 Team Award recipient.","duration":"May 2005 Jan 2009 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jan 2009","start_date":"May 2005","subtitle":"Factory Card & Party Outlet","title":"Director, E-Commerce Group"},{"description":"Grew database from 0 to 450,000 customers in 10 months by developing and communicating vision and gained executive support for creation of customer database. Implemented database, including project specifications, vendor selection and development of database business rules. Grew email database from 0 to 65,000 addresses and directed agencies to deploy 10 campaigns, including 4 e-coupon deployments generating over $50,000 in sales in 4 months.Improved and expanded scope of monthly marketing analysis. Used data to achieve increased investment in relationship marketing. Tested offers, analyzed results and developed strategic marketing plans.","duration":"Mar 2004 May 2005 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2005","start_date":"Mar 2004","subtitle":"Factory Card & Party Outlet","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/factory-card-&-party-outlet"},{"company":"Build-A-Bear Workshop","company_id":"build-a-bear-workshop","location":"","positions":[{"description":"Created & managed promotions, grand openings, marketing plans, partnerships and advertising placements. Expanded marketing department from 1 to 4 full-time employees. Led cross-functional teams including Merchandising, Store Operations, Finance, Web, Creative, PR and IT for company-wide initiatives. Led product launch team responsible for introducing a plush panda co-branded with the World Wildlife Fund, resulting in sales of 4,000 units in first three weeks. Created, wrote and edited newsletters, press kit materials, direct mail, signage, website and advertising copy and directed national roll out of Bearemy mascot program, all of which expanded and developed national brand in a consistent and aggressive fashion. Analyzed store performance and customer data using lifestyle demographic tools to help develop a decision-making matrix to evaluate possible store locations. Expanded collegiate licensing program from two to 24 schools, resulting in 1999 bear tee sales of over $50,000.","duration":"May 1998 Apr 2001 3 years","duration_short":"3 years","end_date":"Apr 2001","start_date":"May 1998","subtitle":"Build-A-Bear Workshop","title":"Manager, Bear Marketing"}],"url":"https://www.linkedin.com/company/build-a-bear-workshop"},{"company":"Hillel at Washington University in St. Louis","company_id":"washuhillel","location":"","positions":[{"description":"Formulated annual giving campaign strategies: telemarketing, direct mail, donor prospecting and renewals. Developed targeted campaigns for new categories of donors and internationally recognized telemarketing program resulting in expanded donor base and increased giving. Increased number of donors to primary campaign by 181% in two years. Enhanced agency image by improving quality and effectiveness of newsletters, posters and direct mail. Formulated annual giving campaign strategies: telemarketing, direct mail, donor prospecting and renewals. Developed targeted campaigns for new categories of donors and internationally recognized telemarketing program resulting in expanded donor base and increased giving. Increased number of donors to primary campaign by 181% in two years. Enhanced agency image by improving quality and effectiveness of newsletters, posters and direct mail.","duration":"Jul 1995 May 1998 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 1998","start_date":"Jul 1995","subtitle":"Hillel at Washington University in St. Louis","title":"Director of Development"}],"url":"https://www.linkedin.com/company/washuhillel"}]', '["Kathi Mishek “It was a pleasure working with Jamon to launch a co-branded ecommerce platform supporting new initiatives at Gartner Studios and FCPO. Jamon was a perfect partner - clear, direct, consistent, professional and very, very strategic. Jamon taught me the benefits of documentation, measurement, analytics and much more. It would be a pleasure to work with him on revenue projects in the future!”","Adam Simon “Jamon was a highly-skilled colleague during a time of great organizational growth. Not only did he lead our development and marketing efforts with exceptional quality, he brought the entire team together to support the effort. Jamon was a great teacher to me and to others, and showed creativity in his problem solving of difficult issues.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage events and build client relationships, and today the agent is reaching out to the user because they need assistance in planning a high-profile conference for a healthcare organization.
### Human: Agent: ['Ingrid (Carolina) Paige', 'Specialties: Human resources, staffing, management, client relations and sales.', 'Realtor at Century 21 Beggins Enterprises', 'Century 21 Beggins Enterprises', '[{"company":"Century 21 Beggins Enterprises","company_id":"century-21-beggins-enterprises","industry":"Real Estate","location":"Apollo Beach, FL","positions":[{"description":"","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"Century 21 Beggins Enterprises","title":"Realtor"}],"url":"https://www.linkedin.com/company/century-21-beggins-enterprises"},{"company":"GLC Group","company_id":"glc-group","location":"Weston, FL","positions":[{"description":"","duration":"Apr 2013 - Present 8 years 8 months","duration_short":"8 years 8 months","end_date":"Present","start_date":"Apr 2013","subtitle":"GLC Group","title":"Recruiter"}],"url":"https://www.linkedin.com/company/glc-group"},{"company":"EmployBridge","company_id":"employbridge","location":"","positions":[{"description":"","duration":"Oct 2006 Jul 2012 5 years 10 months","duration_short":"5 years 10 months","end_date":"Jul 2012","start_date":"Oct 2006","subtitle":"EmployBridge","title":"Recruiter"}],"url":"https://www.linkedin.com/company/employbridge"},{"company":"Securitas Security Services, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2005 Oct 2006 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2006","start_date":"Aug 2005","subtitle":"Securitas Security Services, Inc.","title":"Human Resources"}],"url":""}]', '["Bob Rodriguez, M.A. “Ingrid is a great employee. I have found Ingrid to be diligent, customer focused and have excellent customer skills. I have trusted Ingrid with important projects and found her to be very reliable. Ingrid is a unique recruiter in that she also has good sales skills. She is one of those people that can switch from recruiting to sales very quickly. She is good with the field employees and have found that her loyalty with the field employees were very good. I would highly recommend Ingrid. She\'s got drive, determination and the right kind of competitive nature to be successful. Bob Rodriguez”","Wilna Accius “Ingrid is ambitious, has excellent people skills and very detail oriented. Reliable and committed.”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to recruit potential candidates for a marketing position. Today, the agent is reaching out to the user because they need to schedule an interview for a marketing assistant role at their company.
### Human: Agent: ['Christopher Medina', 'Experienced Director of Sales and Sales Engineering. Demonstrated history of generating and delivering world-class solutions that shape the vision, strategy and support frameworks for successful customer engagements. Proficient at increasing CSAT KPI and NPS loyalty ratings, capturing 3-4x increased revenue streams and accelerating revenue growth by designing and steering technical sales engineering initiatives. Proven success in developing product integration architectures, managing pre/post engineering groups and coordinating governance delivery models. Adept at streamlining business operations, increasing agility, and reducing organizational cost. Proactive leader with the ability to foster professional relationships with key stakeholders.', 'Director & GM Public Sector Sales at Chef Software', 'Chef Software', '[{"company":"Chef Software","company_id":"chef-software","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Chef Software","title":"Director & GM Public Sector Sales"},{"description":"","duration":"Sep 2019 Dec 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2020","start_date":"Sep 2019","subtitle":"Chef Software","title":"Solutions Architect Manager - East"}],"url":"https://www.linkedin.com/company/chef-software"},{"company":"Proofpoint","company_id":"proofpoint","location":"McLean, Va","positions":[{"description":"","duration":"Mar 2017 Jul 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2019","start_date":"Mar 2017","subtitle":"Proofpoint","title":"Sr Sales Engineering Manager"}],"url":"https://www.linkedin.com/company/proofpoint"},{"company":"Dell EMC","company_id":"dellemc","location":"Mclean, Virginia","positions":[{"description":"","duration":"Aug 2015 Feb 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2017","start_date":"Aug 2015","subtitle":"Dell EMC","title":"Director Specialty Sales Engineering"}],"url":"https://www.linkedin.com/company/dellemc"},{"company":"EMC Isilon","company_id":"isilon-systems","location":"","positions":[{"description":"","duration":"Mar 2014 Aug 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2015","start_date":"Mar 2014","subtitle":"EMC Isilon","title":"Area Specialist Manager - Engineering"}],"url":"https://www.linkedin.com/company/isilon-systems"},{"company":"EMC","company_id":"dellemc","location":"McLean, Va","positions":[{"description":"","duration":"Dec 2013 Mar 2014 4 months","duration_short":"4 months","end_date":"Mar 2014","start_date":"Dec 2013","subtitle":"EMC","title":"Senior Engineering Manager"}],"url":"https://www.linkedin.com/company/dellemc"},{"company":"Cisco Systems","company_id":"cisco","location":"","positions":[{"description":"","duration":"Aug 2010 Nov 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2013","start_date":"Aug 2010","subtitle":"Cisco Systems","title":"Senior Engineering Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"BAE Systems","company_id":"bae-systems","location":"","positions":[{"description":"","duration":"2002 2010 8 years","duration_short":"8 years","end_date":"2010","start_date":"2002","subtitle":"BAE Systems","title":"Sr Engineering Manager"}],"url":"https://www.linkedin.com/company/bae-systems"},{"company":"Axent","company_id":"axent","location":"","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Axent","title":"Secuity Systems Engineer"}],"url":"https://www.linkedin.com/company/axent"},{"company":"GTE Govt Systems","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"GTE Govt Systems","title":"Account Manager"}],"url":""}]', '["Dana Kuntz “I’ve worked with Chris at EMC and Proofpoint. Chris is an excellent leader, strong technically and a great business parter. He is an asset to any organization. I look forward to our paths crossing again.”","Nishant Patel “Chris is one of the best Sales Engineering managers I have ever worked for. Chris’ is great at enabling his team to be successful, building trust with his team, building trust with various stakeholders in the ecosystem, and getting in the trenches with us when there were problems. Chris is naturally gifted at developing people, developing relationships, and building trust. He made our team function as 1 of the best collaborative units I have ever worked on. It felt like a tight family moving in 1 direction. ”"]'] User: ['Shannon Sweetser', 'Creative, versatile and results-driven digital marketing leader with a: (1) passion for storytelling (2) 10+ years experience leading in-house and agency teams (3) tireless drive — from strategy inception to measurable success', 'Director of Social Media @ Deel | ex: Google, Jawbone, Hubspot | Experienced Social Media Lead and Influencer Marketing Strategist', 'Deel', '[{"company":"Deel","company_id":"deel","industry":"Financial Services","location":"San Francisco, California, United States","positions":[{"description":"","duration":"Apr 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Apr 2022","subtitle":"Deel","title":"Director of Social Media"}],"url":"https://www.linkedin.com/company/deel"},{"company":"Fiddlehead","company_id":"fiddleheadhq","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2017 Mar 2022 4 years 9 months","duration_short":"4 years 9 months","end_date":"Mar 2022","start_date":"Jul 2017","subtitle":"Fiddlehead","title":"Director of Client Strategy"}],"url":"https://www.linkedin.com/company/fiddleheadhq"},{"company":"Mobilize.io","company_id":"mobilize_io","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2016 Jun 2017 8 months","duration_short":"8 months","end_date":"Jun 2017","start_date":"Nov 2016","subtitle":"Mobilize.io","title":"Community & Social Program Manager"}],"url":"https://www.linkedin.com/company/mobilize_io"},{"company":"Jawbone","company_id":"jawbone","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2015 Nov 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2016","start_date":"May 2015","subtitle":"Jawbone","title":"Senior Social Media Manager"}],"url":"https://www.linkedin.com/company/jawbone"},{"company":"Google","company_id":"google","location":null,"positions":[{"description":"","duration":"Mar 2013 May 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2015","start_date":"Mar 2013","subtitle":"Google","title":"Program Manager"},{"description":"","duration":"May 2012 Mar 2013 11 months","duration_short":"11 months","end_date":"Mar 2013","start_date":"May 2012","subtitle":"Google","title":"Community Coordinator, Google Local"}],"url":"https://www.linkedin.com/company/google"},{"company":"Espresso B2B Marketing","company_id":"espresso-b2b-marketing","location":"","positions":[{"description":"","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Espresso B2B Marketing","title":"Inbound Marketing Strategist (Freelance)"}],"url":"https://www.linkedin.com/company/espresso-b2b-marketing"},{"company":"Zyrra","company_id":"zyrra","location":"Greater Boston Area","positions":[{"description":"","duration":"Sep 2011 Jan 2012 5 months","duration_short":"5 months","end_date":"Jan 2012","start_date":"Sep 2011","subtitle":"Zyrra","title":"Inbound Marketing Strategist (Freelance)"}],"url":"https://www.linkedin.com/company/zyrra"},{"company":"PullnotPush Marketing","company_id":"pullnotpush-marketing","location":"Cambridge, MA","positions":[{"description":"","duration":"Mar 2011 Aug 2011 6 months","duration_short":"6 months","end_date":"Aug 2011","start_date":"Mar 2011","subtitle":"PullnotPush Marketing","title":"Marketing Strategist"}],"url":"https://www.linkedin.com/company/pullnotpush-marketing"},{"company":"Whickit","company_id":"whickit","location":"","positions":[{"description":"","duration":"Feb 2011 Apr 2011 3 months","duration_short":"3 months","end_date":"Apr 2011","start_date":"Feb 2011","subtitle":"Whickit","title":"Freelance Marketing Strategist & Brand Ambassador"}],"url":"https://www.linkedin.com/company/whickit"},{"company":"Channel Maven Consulting","company_id":"channel-maven-consulting","location":"","positions":[{"description":"","duration":"Nov 2010 Apr 2011 6 months","duration_short":"6 months","end_date":"Apr 2011","start_date":"Nov 2010","subtitle":"Channel Maven Consulting","title":"Freelance Inbound Marketing Specialist"}],"url":"https://www.linkedin.com/company/channel-maven-consulting"},{"company":"Socrato","company_id":"socrato","location":"","positions":[{"description":"","duration":"Oct 2010 Apr 2011 7 months","duration_short":"7 months","end_date":"Apr 2011","start_date":"Oct 2010","subtitle":"Socrato","title":"Freelance Blogger & Community Professional"}],"url":"https://www.linkedin.com/company/socrato"},{"company":"CityRover Media","company_id":"cityrover-media","location":"","positions":[{"description":"","duration":"Nov 2010 Feb 2011 4 months","duration_short":"4 months","end_date":"Feb 2011","start_date":"Nov 2010","subtitle":"CityRover Media","title":"Independent Marketing & Community Consultant"}],"url":"https://www.linkedin.com/company/cityrover-media"},{"company":"Brightcove","company_id":"brightcove","location":"","positions":[{"description":"","duration":"Jun 2010 Sep 2010 4 months","duration_short":"4 months","end_date":"Sep 2010","start_date":"Jun 2010","subtitle":"Brightcove","title":"Community & Knowledge Manager"}],"url":"https://www.linkedin.com/company/brightcove"},{"company":"BuyWithMe","company_id":"buywithme","location":"","positions":[{"description":"","duration":"Mar 2010 May 2010 3 months","duration_short":"3 months","end_date":"May 2010","start_date":"Mar 2010","subtitle":"BuyWithMe","title":"Freelance Copywriter"}],"url":"https://www.linkedin.com/company/buywithme"},{"company":"HubSpot","company_id":"hubspot","location":"","positions":[{"description":"","duration":"Oct 2009 Jan 2010 4 months","duration_short":"4 months","end_date":"Jan 2010","start_date":"Oct 2009","subtitle":"HubSpot","title":"Blog & Content Manager"}],"url":"https://www.linkedin.com/company/hubspot"},{"company":"Zeer, Inc","company_id":"zeer-inc.","location":"","positions":[{"description":"","duration":"Jan 2008 Aug 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2009","start_date":"Jan 2008","subtitle":"Zeer, Inc","title":"Community Manager"}],"url":"https://www.linkedin.com/company/zeer-inc."},{"company":"Smart Destinations","company_id":"smart-destinations-inc-","location":null,"positions":[{"description":"","duration":"Aug 2006 Jan 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2008","start_date":"Aug 2006","subtitle":"Smart Destinations","title":"Marketing Analyst - Social Media & Advertising"},{"description":"","duration":"May 2005 Aug 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2006","start_date":"May 2005","subtitle":"Smart Destinations","title":"Online Marketing Intern"}],"url":"https://www.linkedin.com/company/smart-destinations-inc-"}]', '["Chelsea M. Bonner “Shannon is hands down one of the best managers I\'ve had throughout my career. She gives clear direction and guidance, is a great listener and communicator, and has been such a supportive advocate. It\'s clear that she has substantial experience under her belt and is always looking for the most effective marketing solutions for clients. In watching her interact with clients, she constantly provides valuable strategies and ideas, isn\'t afraid to think outside the box, and has impeccable organization skills. I\'m so glad to have had the pleasure of working with her.”","Michelle Sanchez “Shannon is a powerhouse of detailed diligence, well-handled relationships, and thoughtful strategy. I\'ve watched Shannon brainstorm brilliant ideas for social media and community management. I\'ve watched her diffuse tense situations by carefully uncovering people\'s true concerns. And I\'ve watched her upsell and show incredible forethought. Shannon is an asset to any project!”"]']### Assistant: The agent's job is to generate and deliver world-class solutions for successful customer engagements, and today, the agent is reaching out to the user because they need to discuss a new social media strategy for the user's company.
### Human: Agent: ['Lisa Scamehorn', "Lisa first joined Northwestern Mutual Financial Network in 1996 and the Strategic Employee Benefit Services division in 1998. She came to Eagan in 2007 to head up Strategic Employee Benefit Services of The Bohannon Group. In 2017, Lisa was able to purchase the employee benefits business and continue her relationship with Northwestern Mutual. Lisa is responsible for the day to day management of the business, as well as managing client relationships. Lisa's primary role with clients is to help employers design and communicate benefits. Once the design and communication phase of the benefit planning is completed, Lisa will introduce a Benefit Advocate to provide day to day assistance to the plan administrators. She also has an extensive background in group ancillary lines and is a subject matter expert in Short and Long Term Disability, Life, Dental and Voluntary products. She is familiar with the marketplace in Western Wisconsin and Minnesota and stays attuned to market trends and changes.", 'President / Owner at Pharos Employee Benefits, Inc.', 'Pharos Employee Benefits', '[{"company":"Pharos Employee Benefits","company_id":"pharos-employee-benefits","industry":"Insurance","location":"Eagan, MN","positions":[{"description":"Assist employers in navigating through the area of employee benefits. Our team will help your team make sense of benefits and get back to their area of expertise. We will stay on top of the ever changing legislation of health care and make sure your benefit package is helping to attract and retain your employees. Assist employers in navigating through the area of employee benefits. Our team will help your team make sense of benefits and get back to their area of expertise. We will stay on top of the ever changing legislation of health care and make sure your benefit package is helping to attract and retain your employees.","duration":"Jan 2017 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Pharos Employee Benefits","title":"President / Owner"}],"url":"https://www.linkedin.com/company/pharos-employee-benefits"},{"company":"Northwestern Mutual - Group Disability Specialist","company_id":"northwestern-mutual","location":null,"positions":[{"description":"","duration":"Jul 2007 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"Jul 2007","subtitle":"Northwestern Mutual - Group Disability Specialist","title":"Group Disability Specialist"},{"description":"","duration":"Jun 1996 Jun 2007 11 years 1 month","duration_short":"11 years 1 month","end_date":"Jun 2007","start_date":"Jun 1996","subtitle":"Northwestern Mutual - Group Disability Specialist","title":"Associate & Employee Benefit Specialist"}],"url":"https://www.linkedin.com/company/northwestern-mutual"},{"company":"Strategic Employee Benefit Services","company_id":"strategic-employee-benefit","location":null,"positions":[{"description":"","duration":"Jul 2007 Dec 2016 9 years 6 months","duration_short":"9 years 6 months","end_date":"Dec 2016","start_date":"Jul 2007","subtitle":"Strategic Employee Benefit Services","title":"Employee Benefit Specialist - Bohannon Group"},{"description":"","duration":"Nov 1998 Jun 2007 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jun 2007","start_date":"Nov 1998","subtitle":"Strategic Employee Benefits of Minnesota","title":"Employee Benefit Specialist - Columns Resource Group"}],"url":"https://www.linkedin.com/company/strategic-employee-benefit"}]', '["Kari Aderhold “Lisa has great energy, drive and passion for the work she does. She is very thorough and has impeccable follow-through. I most admire her ambition and persistence! She has a genuine and kind heart and will always do what is right and best for you!”","Geoff Rogers “Lisa was a wonderful help to our company when we first started providing insurance benefits. She did all the background work and presented us with several very competitive packages to pick from. She also connected us with other excellent professionals at her company to help us work through business growth challenges. She definitely takes pride in her work and in helping her Clients succeed. (And she doesn\'t mind answering the same questions over and over!)”"]'] User: ['Patrick Tesler, MBA,', 'Building great organizations through effective HR strategy administration. Contact information: Email: ptesler@hotmail.com Specialties: -MBA -Human Resources -Recruiting -Selection -Performance management -Problem solving -Management -Safety -OSHA Compliance -Safety Committee -Communication -Microsoft Office -Policy interpretation -CPR/First Aid/AED trained', 'Human Resources Director at Mass Transportation Authority- Flint MI', 'Mass Transportation Authority- Flint MI', '[{"company":"Mass Transportation Authority- Flint MI","company_id":"flint-mass-transportation-authority","industry":"Transportation/Trucking/Railroad","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Mass Transportation Authority- Flint MI","title":"Human Resources Director"},{"description":"","duration":"Oct 2019 Sep 2021 2 years","duration_short":"2 years","end_date":"Sep 2021","start_date":"Oct 2019","subtitle":"Mass Transportation Authority- Flint MI","title":"Human Resources Manager"},{"description":"Supervisor for employee benefits and recruitment services.","duration":"Feb 2018 Oct 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2019","start_date":"Feb 2018","subtitle":"Mass Transportation Authority- Flint MI","title":"Human Resources Supervisor"},{"description":"","duration":"Dec 2016 Feb 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2018","start_date":"Dec 2016","subtitle":"Mass Transportation Authority- Flint MI","title":"Coordinator of Employee Benefits"}],"url":"https://www.linkedin.com/company/flint-mass-transportation-authority"},{"company":"College of Marin","company_id":"college-of-marin","location":"","positions":[{"description":"","duration":"Sep 2014 Jul 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2016","start_date":"Sep 2014","subtitle":"College of Marin","title":"Human Resource Technician II"}],"url":"https://www.linkedin.com/company/college-of-marin"},{"company":"FullBloom Baking Company","company_id":"fullbloom-baking-company","location":"","positions":[{"description":"HR Support with regards to recruitment, training, performance evaluations, employee development. Posting positions through variety of different channels. Sourcing and reviewing resumes for posted positions, conducting phone screens and in person interviews for various positions. Supervise team of 5 access control attendants and 1 receptionist. Management of office related services and related activities. o Office Supplies, IT coordination, telecommunications, conference room scheduling and coordination, company cars. Provide ongoing and one time support to office staff across functional departments including, accounting, supply chain, sales, executive team. Support CEO as her executive assistant.Safety coordinator and Chair of the Safety Committee. Member of the emergency response team.HAZMAT Technician level","duration":"Jul 2010 Sep 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2012","start_date":"Jul 2010","subtitle":"FullBloom Baking Company","title":"Office Manager - Human Resources - Human Resource Generalist-"}],"url":"https://www.linkedin.com/company/fullbloom-baking-company"},{"company":"Quality Behavioral Outcomes","company_id":"quality-behavioral-outcomes","location":"","positions":[{"description":"Accurately prepare and maintain schedule weekly for client roster of 30+ clients and 50+ employees. Compliant filing of HR files. File and track WC claims, LOA\'s, absenteeism. Audit HR files and compile data for implementation of NuView HRIS, maintain HR files through careful filing practices. Audit employee files to assign employee identification number consistent across all information systems Maintain client, employee, and company confidentiality Data analysis of employee files to help integrate whentowork scheduling system with ADP. Phone screen interview new applicants, on-boarding of new hires, tracking applicants in HRIS","duration":"Mar 2010 Jul 2010 5 months","duration_short":"5 months","end_date":"Jul 2010","start_date":"Mar 2010","subtitle":"Quality Behavioral Outcomes","title":"Human Resource Generalist/Admin"}],"url":"https://www.linkedin.com/company/quality-behavioral-outcomes"},{"company":"Olive Garden","company_id":null,"location":null,"positions":[{"description":"Perform functions of recruitment, selection, training, performance management, and dispute resolution of culinary team members. Used Culinary related guest feedback to improve overall food quality and dining experiencesMaintaining proper staffing via recruitment, training, and development in the at all positions of the kitchenMaintain proper levels of inventory, while controlling waste through proper portion controls and training of staff.Implementing systems to control labor, waste, to positively impact profit and lossProvide tools and resources needed to deliver great tasting, piping hot, Italian food that exceeds guests\' expectations.","duration":"Sep 2006 Dec 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2007","start_date":"Sep 2006","subtitle":"Olive Garden","title":"Culinary Manager"},{"description":"Perform functions of recruitment, selection, training, performance management, and dispute resolution of service team membersEnsure 100% Guest and Team member delight through staffing and training.Use of Guest feedback to ensure Pace of Meal and Server AttentivenessWork with Sales manager to create a fun and rewarding atmosphere for Servers through quality scheduling and sales contestsScheduling of up to eighty servers for weekly business based on projected guest counts.","duration":"May 2006 Sep 2006 5 months","duration_short":"5 months","end_date":"Sep 2006","start_date":"May 2006","subtitle":"Olive Garden","title":"Service Manager"}],"url":""}]', '["Toni Carroll “I\'ve had the opportunity to work with Patrick on several challenging group projects at CSUEB and I have had nothing but good experiences with him as a team member. Patrick not only produces high quality work but submits his contributions to the group well ahead of the deadlines. This has helped greatly in finishing projects that build on themselves with group members who have busy and differing schedules. Patrick is also very articulate and presents very professional material in both written and presentation form. I never hesitate to join a group with Patrick as a team leader and would recommend him in any endeavor he pursues.”","Kimberly Hurns (she/her/hers) “Patrick is a diligent worker with a wonderful balance of qualitative and quantitative skills. I was always impressed with his application of management concepts that included thorough analysis and execution. He was always an asset to the class.”"]']### Assistant: The agent's job is to assist employers in navigating through the area of employee benefits, and today, the agent is reaching out to the user because they need to discuss potential HR strategy administration solutions for the user's organization.
### Human: Agent: ['Dale Ann Hammond', 'Experienced Strategic Customer Success Manager with a demonstrated history of working in the Creative, IT and services industry. Strong business development professional skilled in Management, Customer Service, Salesforce.com, Account Management and Sales.', 'Senior Strategic Customer Success Manager at Pluralsight', 'Pluralsight', '[{"company":"Pluralsight","company_id":"pluralsight","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Pluralsight","title":"Strategic Customer Success Manager"},{"description":"","duration":"Mar 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Mar 2014","subtitle":"Pluralsight","title":"Customer Success Manager - Enterprise"}],"url":"https://www.linkedin.com/company/pluralsight"},{"company":"Digital-Tutors","company_id":"digital-tutors","location":"Oklahoma City, Oklahoma Area","positions":[{"description":"","duration":"Apr 2006 Mar 2014 8 years","duration_short":"8 years","end_date":"Mar 2014","start_date":"Apr 2006","subtitle":"Digital-Tutors","title":"Sales & Customer Success"}],"url":"https://www.linkedin.com/company/digital-tutors"}]', '["Laura Hawk “I worked with Dale for many years at PL Studios and Pluralsight. Dale is a rock and someone who keeps everyone around her grounded. At the same time, Dale is very encouraging and always kept us laughing. When it comes to Dale’s work, she\'s very driven and understands client needs. This is because she puts in the time to get to know who she’s working with and her customers love her. People ask for her by name because she is not only memorable but personable on a level you don’t often meet. Dale is a doer in every sense of the word. I’ve seen her do everything from cleaning up a mess she didn’t make, to organizing a surprise party, to managing a team that had no leader and needed someone with fantastic leadership ability, to running an entire division as head of operations. What a rare person to find. She is a beacon of light to all around her in every role she finds herself, big or small. Dale would be a tremendous asset for any team. I highly recommend Dale without hesitation and I wish her the very best in all her future endeavors.”","Chikomborero (Chiko) Chingaya “I worked several years for Dale Gomez and bar none she was the best manager i have ever had in my professional career. She saw potential in me early on and guided me into becoming a productive member on her team. She sets a high bar but what she expects from her team is the same standard she holds herself to. Any organization would be lucky to have Dale on their leadership team.”"]'] User: ['Andrew Brandt', 'Experienced Information Technology Consultant with a demonstrated history of working in the insurance industry. Skilled in Business Process, Databases, Content Management Systems (CMS), Report Writing, and HTML. Strong engineering professional with a Certificate focused in TV Production from Brown College.', 'Salesforce Field Service Technical Architect', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Accenture","title":"Technical Architect"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"IBM","company_id":"ibm","location":"","positions":[{"description":"Technical Architect providing a focus on large-scale, multi-year strategic business / technical transformation plans for clients. Team lead working as a coach on agile practices and techniques for development and testing including pair/mob programming, SAFe agile, and CI/CD strategies. Team member on implementation projects providing hands-on support for integration and development where/when needed.Culture champion discussing benefits and challenges with leadership in regards to IBM integration, practices, and strategic design to keep employees and leadership informed on direction and feedback.Verticals include healthcare, insurance, government, and consumer goods distribution.","duration":"Nov 2017 Jun 2021 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2021","start_date":"Nov 2017","subtitle":"IBM","title":"Technical Architect"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Nationwide","company_id":null,"location":"","positions":[{"description":"Project technical lead providing solutions which give a “One Nationwide” view to multiple brands under the Nationwide umbrella and provide a unified approach in the way Nationwide manages and aquires relationships between direct and reseller channels. Salesforce CRM Development to support the Independent Channel of Nationwide Insurance. Focuses included a business to business (B2B) approach for insight into independent agency contract management and performance metrics to support bonus commission and policy premiums. Additional projects included expanding a business to business to customer (B2B2C) for Nationwide to have direct visibility to pipelines which they would like to take a more active approach in retaining or recapturing business with customers through an agency.","duration":"Jul 2015 Nov 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2017","start_date":"Jul 2015","subtitle":"Nationwide","title":"Consultant, IT Development"}],"url":""},{"company":"Nationwide Insurance","company_id":"nationwide","location":"","positions":[{"description":"Certified Salesforce Administrator, Developer, and Service Cloud Consultant. Responsibilities including building a solution for Underwriters to manage B2C relationships within the Commercial Market space, giving insight to pipelines to enhance communication between Nationwide, the writing Agency (reseller), and the end customer. Certified Salesforce Administrator, Developer, and Service Cloud Consultant. Responsibilities including building a solution for Underwriters to manage B2C relationships within the Commercial Market space, giving insight to pipelines to enhance communication between Nationwide, the writing Agency (reseller), and the end customer.","duration":"Aug 2014 Jul 2015 1 year","duration_short":"1 year","end_date":"Jul 2015","start_date":"Aug 2014","subtitle":"Nationwide Insurance","title":"Specialist, IT Development"}],"url":"https://www.linkedin.com/company/nationwide"},{"company":"Telligen","company_id":"telligen","location":null,"positions":[{"description":"Certified Salesforce Administrator, Developer, and Service Cloud Consultant & IssueTrak administrator. Work with business process management, \\"cloud infrastructure\\", and portal design. Utilize automation and integration techniques to provide assistance from sales/renewals to support to product delivery for a skeletal staff. Web site administration and development of corporate and client websites utilizing Liferay.","duration":"Feb 2012 Aug 2014 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2014","start_date":"Feb 2012","subtitle":"Telligen","title":"Sr Programmer Analyst"},{"description":"Certified Salesforce and IssueTrak adminstrator. Work with business process management and \\"cloud infrastructure\\".","duration":"Aug 2010 Feb 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2012","start_date":"Aug 2010","subtitle":"Telligen","title":"Support Technician III"}],"url":"https://www.linkedin.com/company/telligen"},{"company":"Iowa Foundation for Medical Care","company_id":null,"location":"","positions":[{"description":"Salesforce and IssueTrak Administrator Salesforce and IssueTrak Administrator","duration":"Aug 2010 Feb 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2012","start_date":"Aug 2010","subtitle":"Iowa Foundation for Medical Care","title":"Support Technician III"}],"url":""},{"company":"BCSSI","company_id":"bcssi","location":"","positions":[{"description":"Provided key support in transferring and updating support data while creating an intranet knowledge base for tier one and two staff troubleshooting. Provided key support in transferring and updating support data while creating an intranet knowledge base for tier one and two staff troubleshooting.","duration":"Aug 2009 Apr 2010 9 months","duration_short":"9 months","end_date":"Apr 2010","start_date":"Aug 2009","subtitle":"BCSSI","title":"Support Technician II"}],"url":"https://www.linkedin.com/company/bcssi"},{"company":"IFMC","company_id":"ifmc","location":"","positions":[{"description":"Supported CMS Quality Control Applications and Programs for National Help Desk Supported CMS Quality Control Applications and Programs for National Help Desk","duration":"Apr 2008 Aug 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2009","start_date":"Apr 2008","subtitle":"IFMC","title":"Support Technician"}],"url":"https://www.linkedin.com/company/ifmc"},{"company":"Digital Trend Cyber Center","company_id":null,"location":"","positions":[{"description":"Home and Company Computer ServicesCustom built computersGaming CenterNetwork DesignWeb DesignVinyl Graphic Design Home and Company Computer ServicesCustom built computersGaming CenterNetwork DesignWeb DesignVinyl Graphic Design","duration":"Nov 2003 Apr 2008 4 years 6 months","duration_short":"4 years 6 months","end_date":"Apr 2008","start_date":"Nov 2003","subtitle":"Digital Trend Cyber Center","title":"Owner"}],"url":""},{"company":"Norwegian Cruise Line","company_id":"norwegian-cruise-line-holdings","location":"","positions":[{"description":"Set up automation of television systems programming and satellite tracking. Host events onboard including trivia and karaoke. Produce onboard entertainment videos. Set up training program video productions for USPH corporate-wide. Set up automation of television systems programming and satellite tracking. Host events onboard including trivia and karaoke. Produce onboard entertainment videos. Set up training program video productions for USPH corporate-wide.","duration":"Apr 1999 Nov 2003 4 years 8 months","duration_short":"4 years 8 months","end_date":"Nov 2003","start_date":"Apr 1999","subtitle":"Norwegian Cruise Line","title":"Television Coordinator"}],"url":"https://www.linkedin.com/company/norwegian-cruise-line-holdings"}]', '["Rham K. “Usually when joining a project, there is an onboarding and ramp up time before a person is effective. Andrew is a quick learner and has a wealth of knowledge that there is no ramp up time before he is making an impact. I have had the pleasure to partner and work with the best and Andrew is truly a world-class architect. If the opportunity were to present itself, I would love to work with Andrew again.”","Gene-Michael Koopman “Andrew consistently demonstrates expertise and diligence. The depth of his technical knowledge is extraordinary and his ability to access the knowledge to differentiate options and help clients make the best decisions is invaluable. Finally, he diligently follows these recommendations through as the theoretical becomes the actual. He\'s an asset to any project and any organization. ”"]']### Assistant: The agent's job is to provide strategic customer success management. Today, the user is reaching out to the agent because they need assistance in implementing a Salesforce Field Service Technical Architect solution for their insurance industry.
### Human: Agent: ['Nancy G. Allen', 'Nancy G. Allen is an international speaker, author, coach, consultant, and expert on women’s business issues. Nancy has over 30 years of experience helping small business owners at all stages of growth. As President and CEO of the WBDC of Florida, Nancy manages and leads an incredible team of staff, sponsors, partners and women business leaders who are dedicated to certifying, connecting and championing women in business. She is committed to promoting women-owned businesses and furthering The Council’s mission to certify, connect and champion women in business. Nancy’s personal motto is Connections, Creativity and Courage in all endeavors. She holds a Master’s Degree from the Johns Hopkins School of Advanced International Studies (SAIS, 1982). She was born in Haiti and raised in South Florida. Nancy is bilingual in English and French and is fluent in Spanish and Creole. With more than 25 years of experience, Nancy shares insight and actionable advice to help women-owned businesses succeed and thrive. - Negotiating corporate and federal contracts- Business development - Strategic planning - Marketing- Leadership skills for womenNancy has been recognized for her work on behalf of women in business through numerous prestigious awards:~Nancy was honored by the International Career and Business Alliance (ICABA) as one of South Florida’s 100 most accomplished Caribbean Americans. ~Nancy is the recipient of the World Women Leadership Achievement Award from the World Women Leadership Congress~Nancy is also the proud recipient of the Association Marketing Award from Women in ECommerce (WECAI).~Nancy was named Honorary Ambassador of Cascais, Portugal by the Ambassador’s Club of the Industry Sector of Cascais and the Estoril Coast.~Nancy has been certified as a Master Practitioner Energy Leadership Index~Nancy was the SBA South Florida Women in Business Champion of the Year, 2011-2012', 'CEO of WBDC of FL | International Speaker | Author | Building Business Guide | CEO Coach | Advocate for Women Business Owners', 'Nancy G. Allen', '[{"company":"Nancy G. Allen","company_id":"nancy-g-allen","industry":"Professional Training & Coaching","location":"","positions":[{"description":"I work with women who are managing through the many transitions we experience throughout our lives, to help you connect, create, and have the courage to embrace the perfectly imperfect life you are meant to live and lead.","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Nancy G. Allen","title":"Chief Transition Guide"}],"url":"https://www.linkedin.com/company/nancy-g-allen"},{"company":"The Growth Shift","company_id":"the-growth-shift","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"The Growth Shift","title":"Founder"}],"url":"https://www.linkedin.com/company/the-growth-shift"},{"company":"WBDC of Florida","company_id":"wbecfl","location":null,"positions":[{"description":"Our goal is help women develop, grow and market their Florida-based businesses nationally and internationally.","duration":"Sep 1999 - Present 21 years 11 months","duration_short":"21 years 11 months","end_date":"Present","start_date":"Sep 1999","subtitle":"WBDC of Florida","title":"President and CEO"},{"description":"Her Company is focused on helping women scale their businesses by providing coaching and information to arm them with the know-how they need to be successful.","duration":"Jun 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2016","subtitle":"HERcompany Women\'s Business Development Council of Florida","title":"HERcoach for Going Global as a Women-Owned Business"}],"url":"https://www.linkedin.com/company/wbecfl"}]', '["“Nancy is a true visionary. It is exciting to be in her company - you never know what idea we will brainstorm next and how she will infuse her creativity into the situation to create opportunities for women to connect and collaborate. She is a wealth of inspiration and knowledge and handles whatever comes her way with grace, poise and conviction. ”","“It has been my pleasure to work both with and for Nancy Allen. She is a leader in every sense of the word, from doing anything she would request of you, to great coaching skills to creating winning strategies to sharing successes. Her work in supporting and empowering women owned businesses in Florida has be a key reason for the emergence of so many successful Women Entrepreneurs. I have the highest respect for Nancy and enjoy calling her a friend. If you have the opportunity, get to know her. You will be impressed.”"]'] User: ['Ashlee Moon', 'Experienced Account Executive with a demonstrated history of working in the marketing, digital media and advertising industries. Skilled in Content Creation, Nonprofit Organizations, Retail, Adobe Photoshop, Leadership, and Marketing. Strong sales professional with a Bachelor’s Degree focused in Public Relations, Advertising, and Applied Communication from the University of Alabama.', 'Enthusiastic Marketing representative with 8 years professional experience', 'JV Search', '[{"company":"JV Search","company_id":"jv-search","industry":"Staffing and Recruiting","location":"","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Sep 2020","subtitle":"JV Search","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/jv-search"},{"company":"SRAX","company_id":"srax","location":"Nashville, Tennessee","positions":[{"description":"","duration":"Jan 2019 Apr 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2020","start_date":"Jan 2019","subtitle":"SRAX","title":"Account Executive"}],"url":"https://www.linkedin.com/company/srax"},{"company":"New Heartland Group","company_id":"access-brand-strategies","location":"Nashville, Tennessee","positions":[{"description":"","duration":"Mar 2018 Sep 2018 7 months","duration_short":"7 months","end_date":"Sep 2018","start_date":"Mar 2018","subtitle":"New Heartland Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/access-brand-strategies"},{"company":"The ALS Association","company_id":"the-als-association","location":null,"positions":[{"description":"","duration":"Jun 2016 Mar 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2018","start_date":"Jun 2016","subtitle":"The ALS Association","title":"Development & Communications Manager"},{"description":"","duration":"Nov 2014 Jun 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2016","start_date":"Nov 2014","subtitle":"The ALS Association","title":"Communications & Public Policy Manager"}],"url":"https://www.linkedin.com/company/the-als-association"},{"company":"ThirdChannel","company_id":"thirdchannel","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Dec 2013 May 2014 6 months","duration_short":"6 months","end_date":"May 2014","start_date":"Dec 2013","subtitle":"ThirdChannel","title":"Cosmopolitan Brand Representative"}],"url":"https://www.linkedin.com/company/thirdchannel"},{"company":"The Center for Mental Health & Aging","company_id":null,"location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"May 2013 May 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2014","start_date":"May 2013","subtitle":"The Center for Mental Health & Aging","title":"Public Relations Intern"}],"url":""},{"company":"Under Armour--National Select 7on7 Championships","company_id":"under-armour","location":"Birmingham, Alabama Area","positions":[{"description":"","duration":"Jun 2013 Jul 2013 2 months","duration_short":"2 months","end_date":"Jul 2013","start_date":"Jun 2013","subtitle":"Under Armour--National Select 7on7 Championships","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/under-armour"},{"company":"Zeta Tau Alpha Fraternity","company_id":"ztafraternity","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Jan 2012 Jan 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2013","start_date":"Jan 2012","subtitle":"Zeta Tau Alpha Fraternity","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/ztafraternity"},{"company":"Lake Norman Publications","company_id":null,"location":"Charlotte, North Carolina","positions":[{"description":"","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"Lake Norman Publications","title":"Public Relations and Reporter Intern"}],"url":""},{"company":"Hemline Nashville","company_id":null,"location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Hemline Nashville","title":"Public Relations Intern"}],"url":""}]', '["Randy Clark “Ashlee demonstrated tremendous qualities during her tenure at SRAX. She\'s smart, innovative, dependable and hard-working. She has significant strengths in account management and planning as well as Social Media and content management. I recommend Ashlee for any company looking to up their game in these areas and more...”","J. Keith Moyer “It is a pleasure to recommend Ashlee Moon for employment. I know Ashlee through my professional and personal relationship with her father, Craig A. Moon, former publisher, president and CEO of USA Today. Ashlee comes from strong media roots (her mother, Patty, is a advertising sales and marketing management executive), so she grew up in a household immersed in discussions of journalism, advertising, public relations and marketing. In the summer of 2012, I got the chance to see Ashlee in \\"work mode\\" while I was consulting her father on newsroom matters at the Lake Norman Publications, a group of weekly newspapers headquartered in Davidson, N.C. owned by her family. Ashlee served as a reporting intern that summer and quickly proved that she was a good (and improving) writer who was a heck of a team player. Ashlee was willing to take on whatever tasks necessary to help produce each week\'s editions. She is a bright, engaging young woman who, from my observance, applies herself fully in doing things well. She is certainly someone who should be on your radar for current and future job opportunities.”"]']### Assistant: The agent's job is to connect and collaborate with professionals, and today, the agent is reaching out to the user because they need assistance in developing and implementing a marketing strategy for a nonprofit organization.
### Human: Agent: ['Gourav Manchanda', "Gourav is an Entrepreneur & Product Manager who specializes in building and launching SaaS products. He started his career as a software engineer and now works primarily in the Product Management Role to help Founders/CEOs build and launch their SaaS product! Starting from refining your product idea to making a profitable SaaS product, Gourav helps his clients right from the beginning of their Product Development journey! 👉 He can write a good software requirement document that bridges the gap between the business and the engineering team. 👉 He can help you with wireframing, and UX design of the product. 👉 He can help you in hiring great engineers. 👉 He can help you in determining product-market fit. 👉 He can help you to develop your product strategy and then handhold you to execute it. 👉 He can translate the ideas of the business team to the engineering team in the terminologies which both teams understand. 👉 He can design a product roadmap, define Product KPIs, and a clear product metrics tracking plan to improve the product in course of time. 👉 He can help you run product experiments and a lot more. If you would like to hire Gourav's company rethinkux.com to help you in building and launching your SaaS product then connect with him at gourav@rethinkux.com", 'Entrepreneur | I help businesses to Build & Launch SaaS Products🚀', 'Rethink UX', '[{"company":"Rethink UX","company_id":"rethinkux","industry":"IT Services and IT Consulting","location":"Chandigarh Area, India","positions":[{"description":"At Rethink UX we help businesses to build and launch SaaS products. At Rethink UX we help businesses to build and launch SaaS products.","duration":"Jun 2017 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jun 2017","subtitle":"Rethink UX","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/rethinkux"},{"company":"Crove","company_id":"crove","location":"","positions":[{"description":"At Crove, my main responsibility is to lead the product development and hire talent (designers, developers, and marketers). Apart from these responsibilities, I manage all the day to day operations of the company. At Crove, my main responsibility is to lead the product development and hire talent (designers, developers, and marketers). Apart from these responsibilities, I manage all the day to day operations of the company.","duration":"Jan 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Crove","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/crove"},{"company":"Design and Innovation Group","company_id":"design-and-innovation-group","location":"Chandigarh Area, India","positions":[{"description":"At Design and Innovation group our mission is to connect students who are passionate about Computer Science with each other and help them to learn new things by organizing boot camps, workshops, contests, Hackathons, and other events.All the information about Design and Innovation group is available at https://facebook.com/uietdig At Design and Innovation group our mission is to connect students who are passionate about Computer Science with each other and help them to learn new things by organizing boot camps, workshops, contests, Hackathons, and other events.All the information about Design and Innovation group is available at https://facebook.com/uietdig","duration":"Jun 2015 Jul 2018 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2018","start_date":"Jun 2015","subtitle":"Design and Innovation Group","title":"President"}],"url":"https://www.linkedin.com/company/design-and-innovation-group"}]', '["G.P.S. Waraich “Gourav, is a genius with extremely analytical mind and dedicated and hard working. ”","Pareksha Manchanda “I have known Gourav since college and had the pleasure to work with him for 2 years. The progress he has made since then is phenomenal, most of the credit goes to his own hardwork and self discipline. He is a great person to talk to and work with. It\'s without hesitation that I recommend Gourav!”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to help businesses build and launch SaaS products, and today, the agent is reaching out to the user because they need assistance with their residential mortgage lending needs.
### Human: Agent: ['Tulsi Anand', 'Experienced Quality Engineer with a demonstrated history of working in the retail industry. Skilled in SQL, Management, C, Agile Methodologies, and Business Analysis. Strong quality assurance professional with a Master of Science (M.S.) focused in Computer Information Systems from University of Houston-Clear Lake.', 'Software Development Engineer In Test at BigCommerce', 'BigCommerce', '[{"company":"BigCommerce","company_id":"bigcommerce","industry":"Software Development","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"BigCommerce","title":"Software Development Engineer In Test"}],"url":"https://www.linkedin.com/company/bigcommerce"},{"company":"Upturn","company_id":"upturn-credit","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2020 Apr 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2021","start_date":"Jan 2020","subtitle":"Upturn","title":"QE lead"}],"url":"https://www.linkedin.com/company/upturn-credit"},{"company":"Adobe (Teksystems)","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2018 Jun 2019 1 year","duration_short":"1 year","end_date":"Jun 2019","start_date":"Jul 2018","subtitle":"Adobe (Teksystems)","title":"Quality Engineer"}],"url":""},{"company":"Macy\'s","company_id":"macy","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2015 May 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2018","start_date":"May 2015","subtitle":"Macy\'s","title":"Quality Engineer"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Amazon Development Center, India","company_id":null,"location":"Bengaluru Area, India","positions":[{"description":"","duration":"Dec 2011 May 2012 6 months","duration_short":"6 months","end_date":"May 2012","start_date":"Dec 2011","subtitle":"Amazon Development Center, India","title":"Catalog Auditor"}],"url":""},{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","location":"Bengaluru Area, India","positions":[{"description":"","duration":"Mar 2009 Oct 2011 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2011","start_date":"Mar 2009","subtitle":"Tata Consultancy Services","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"}]', '["“Tulsi is a highly skilled technical QA Lead who is able to do both automated and manual testing. She joined our Engineering group after months and months of searching. She has the right experience and skill set to fit right in in a fast paced start-up environment with other highly skilled engineers. I\'m impressed with her ability to learn testing automation technologies and be able to raise the quality of Upturn\'s product in very little time - she even came prepared with automated tests of our service for her interview which got her a unanimous vote to hire. Tulsi would be a great addition to any team!”","“While working with her, Tulsi changed the way I think about Quality Assurance. As an iOS engineer at Macy\'s, I worked shoulder to shoulder with Tulsi in a Lean Lab created to drive innovation in the app\'s path to product user experience. The best part about a Lean Lab is the fact that we work in a self contained team, with dedicated Project Manager, Product Manager, UI/UX Designers, QE and Software Engineers. For software engineers, QA is one of the aspects of software development taken for granted. This is due, in part, because developers don\'t not fully appreciate the process involved. Working so closely with Tulsi gave me an opportunity to understand more of the science of testing. I would say Tulsi is responsible for changing my mindset about QA. Where once I thought software testing was unnecessary if you had a competent software engineer, now I see QE as one the most valuable members of a software development team. A team can be successful with average developers, but will most certainly fail without a highly qualified QE. I now see Quality Engineers as the safety net of software development, allowing teams to make risky decisions, because they\'ll be kept safe from disaster by the QA process that validades the work. If it weren\'t for Tulsi, I\'d still have my distorted view of what makes a great development team. She opened my eyes and allowed me to see beyond my immediate responsibilities as an iOS Engineer and contributed greatly to my professional growth. Any team would be lucky to have Tulsi as a member. ”"]'] User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']### Assistant: The agent's job is to manage grant and program compliance, and today the user is reaching out to the agent because they need assistance with contract and budget management.
### Human: Agent: ['Michael McCord', 'I have 28 years of experience in the transportation industry, 14 of those years in management/leadership positions and 7 years as a Terminal Manager. I am a self motivated, detail oriented, goal driven manager.', 'Seeking a long term position In Operations/Terminal Management with a reputable company', "McCord's Custom Fence", '[{"company":"McCord\'s Custom Fence","company_id":null,"location":"Royse City, Texas","positions":[{"description":"Sales, installation and removal of Ranch, Residential, Commercial and Industrial fencing. Sales, installation and removal of Ranch, Residential, Commercial and Industrial fencing.","duration":"Feb 2014 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Feb 2014","subtitle":"McCord\'s Custom Fence","title":"Owner"}],"url":""},{"company":"Booker Transportation","company_id":null,"location":"Home based","positions":[{"description":"Book, plan, dispatch all freight in a regional area for an all owner operator fleet maximizing utilization and profitability. Rate negotiation with brokers and customers. Hauling meat, produce and dry goods. Book, plan, dispatch all freight in a regional area for an all owner operator fleet maximizing utilization and profitability. Rate negotiation with brokers and customers. Hauling meat, produce and dry goods.","duration":"Oct 2012 Mar 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2014","start_date":"Oct 2012","subtitle":"Booker Transportation","title":"Fleet Manager"}],"url":""},{"company":"Stevens Transport","company_id":null,"location":"Dallas, Texas","positions":[{"description":"Dispatched daily TL loads in the North Texas area; manage local drivers, manage customer TRL pools; manage Laredo dedicated fleet; tracked inactive trailers; coordinated with service manager to transport recovery drivers; audited local and Laredo drivers’ payroll. Dispatched daily TL loads in the North Texas area; manage local drivers, manage customer TRL pools; manage Laredo dedicated fleet; tracked inactive trailers; coordinated with service manager to transport recovery drivers; audited local and Laredo drivers’ payroll.","duration":"Apr 2010 Oct 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2012","start_date":"Apr 2010","subtitle":"Stevens Transport","title":"Planner/CSR"}],"url":""},{"company":"Miracle Bulk/Quality Distribution","company_id":null,"location":"Greenville, Texas","positions":[{"description":"Responsible for all aspects of Truck Terminal and Railyard/Transload operations management.Managing 4 rail yards, and tank wash. Manage the daily operations of a Vac Pneumatic trucking terminal, transload facility and rail yard. Hauling some dry lime powder, calcium, soda ash, main core business consisted of food grade and automotive grade plastic pellets. Managing terminal driver/office personnel, equipment/facility maintenance, payroll, purchasing, driver recruiting/hiring, employee reviews, rating, schedule/dispatch loads, manage terminal’s P & L and monthly/annual budgeting. Manage rail operations adhering to KSC guidelines. Meeting or exceeding Exxon, Chevron and Solvay Engineering Transload Terminal guidelines. Responsible for achieving a rare 100 Exxon audit score. Directly responsible for 18%+ contribution to the bottom line.","duration":"Mar 2005 Feb 2010 5 years","duration_short":"5 years","end_date":"Feb 2010","start_date":"Mar 2005","subtitle":"Miracle Bulk/Quality Distribution","title":"Terminal Manager"}],"url":""},{"company":"Transport Corp of America","company_id":null,"location":"Garland, Texas","positions":[{"description":"Managed a dedicated fleet servicing a major core customer, supervising dispatchers on a local level, managed daily dispatch on dedicated fleet, supervised fleet of sixty drivers, audit driver payroll, on-time performance, safety, verbal and written counseling. I directly impacted 99.78 on-time percentage which resulted in major growth with the customer Managed a dedicated fleet servicing a major core customer, supervising dispatchers on a local level, managed daily dispatch on dedicated fleet, supervised fleet of sixty drivers, audit driver payroll, on-time performance, safety, verbal and written counseling. I directly impacted 99.78 on-time percentage which resulted in major growth with the customer","duration":"Jan 1997 Mar 2005 8 years 3 months","duration_short":"8 years 3 months","end_date":"Mar 2005","start_date":"Jan 1997","subtitle":"Transport Corp of America","title":"Planner/Dispatcher"}],"url":""},{"company":"Freymiller","company_id":null,"location":"","positions":[{"description":"","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Freymiller","title":"Driver Manager"}],"url":""}]', '["Todd Outcelt “I had the pleasure of working with Mike while at Transport America. Mike was my go to guy in our Garland , TX Terminal. He was my informal leader of all the fleet managers, he worked very closely with the terminal manager and with one of our largest customers. Though he was an asset to our Operations Team, Mike was also extraordinarily helpful in other areas of the company and offered input in supporting our drivers and customers. I would highly recommend Mike for employment with any trucking or logistics company.”","Steve Sichterman “Mike was a very capable and detail oriented Fleet Manager that took care of both his drivers and the dedicated customer that they served. He was instrumental in helping with the success of the Garland, Texas operation. Mike\'s dedication to th eorganization and to the success of his drivers made him stand out.”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to coordinate event operations and logistics. Today, the agent is reaching out to the user because they need assistance in planning and executing a national trade show event.
### Human: Agent: ['Don Crews', 'Owner of Fish Window Cleaning Franchise since 2003Specialties: Power Washing, screen cleaning', 'Owner, Fish Window Cleaning', 'Fish Window Cleaning', '[{"company":"Fish Window Cleaning","company_id":"fish-window-cleaning","industry":"Facilities Services","location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Fish Window Cleaning","title":"Owner"}],"url":"https://www.linkedin.com/company/fish-window-cleaning"},{"company":"AMC Theatres","company_id":null,"location":"","positions":[{"description":"","duration":"1980 2003 23 years","duration_short":"23 years","end_date":"2003","start_date":"1980","subtitle":"AMC Theatres","title":"Sr. Manager"}],"url":""},{"company":"Wendys International","company_id":"wendys-international","location":"","positions":[{"description":"","duration":"Jun 1977 Feb 1980 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 1980","start_date":"Jun 1977","subtitle":"Wendys International","title":"General Manager"}],"url":"https://www.linkedin.com/company/wendys-international"}]', '["Neil Chitel “You pay allot for windows with a view here int the valley of the sun, so why not have Don at Fish Window cleaning professionally clean your windows so you can see what you paid for. Don is one of a handful of INSURED, Bonded, Trained and reputable people I know, his crew even cleans up when they are done. For sparking clean windows call Fish Window Cleaning.”","Craig Swandal “I had the pleasure of working with Don when he was Store Manager for Wendys International. Don had a very empowering management style. This style help drive a very motivated crew that resulted in one of the most effective and successful stores in the Phoenix area. I always viewed Don as someone with high initiative and personal integrity.”"]'] User: ['Scott Auer', '27 years experience in residential construction specializing in construction management and building high quality homes with efficiency and high customer satisfaction ratings. Specialties: Custom Homes, New Home Construction, Remodeling and Additions, Team Building and Development', 'Director of Operations-Custom Homes at Stanley Martin Homes', 'CrestHaven, LLC', '[{"company":"CrestHaven, LLC","company_id":null,"location":"Atlanta, Georgia","positions":[{"description":"Custom Home Builder with 30 years experience Custom Home Builder with 30 years experience","duration":"Feb 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Feb 2021","subtitle":"CrestHaven, LLC","title":"Owner"}],"url":""},{"company":"FrontDoor Custom","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"May 2017 Feb 2021 3 years 10 months","duration_short":"3 years 10 months","end_date":"Feb 2021","start_date":"May 2017","subtitle":"FrontDoor Custom","title":"General Manager"}],"url":""},{"company":"Front Door Communities","company_id":null,"location":"Atlanta, Ga.","positions":[{"description":"","duration":"Oct 2013 Apr 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Apr 2017","start_date":"Oct 2013","subtitle":"Front Door Communities","title":"Division Construction Manager"}],"url":""},{"company":"CrestHaven, LLC","company_id":null,"location":"","positions":[{"description":"Specializing in new home construction, renovations, additions, bath, kitchen and basement remodeling. Specializing in new home construction, renovations, additions, bath, kitchen and basement remodeling.","duration":"Jan 2008 Jan 2015 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jan 2015","start_date":"Jan 2008","subtitle":"CrestHaven, LLC","title":"Owner"}],"url":""},{"company":"John Wieland Homes and Neighborhoods","company_id":"john-wieland-homes","location":"","positions":[{"description":"","duration":"Feb 1995 Sep 2007 12 years 8 months","duration_short":"12 years 8 months","end_date":"Sep 2007","start_date":"Feb 1995","subtitle":"John Wieland Homes and Neighborhoods","title":"Vice President"}],"url":"https://www.linkedin.com/company/john-wieland-homes"}]', '["Ted Mills “Scott has always done exactly what he said he would do.”","Shane Lyle “I have known and worked with Scott for over ten years. On both a personal and professional level he holds himself to the highest standards. He views homebuilding and remodeling not just as a profession but as a craft. As such he continues to invest in himself and his company to assure his customers complete satisfaction. His homeowners are always delighted with the value and quality that he delivers and the calm demeanor he maintains throughout the process. Home construction and remodeling is one of the most stressful events a homeowner can experience and Scott manages all the details so well that the process flows smoothly and quickly. He is a great customer providing us with all the needed details for our success. I am so confident in his abilities that I regularly recommend him to friends and family. He would be a great choice as your construction professional.”"]']### Assistant: The agent's job is to provide professional window cleaning services. Today, the agent is reaching out to the user because they need to schedule an appointment for cleaning the windows of the user's newly constructed custom home.
### Human: Agent: ['Shaun Murphy', 'Innovative results driven highly analytical IT professional with 7 + years of project management experience recognized for strong leadership, communications, and problem solving abilities. Experienced in managing diversified project teams of various sizes and locations able to deliver project work on time and within project budgets with a proven track record working in a fast paced deadline driven industry. Specialties: Key Competencies * Project Management * Leadership * Quality Assurance Testing * Motivated * Training & Development * Collaborative', 'Senior Software Test Engineer IHSMARKIT', 'IHSMARKIT', '[{"company":"IHSMARKIT","company_id":null,"location":"Andover, Massachusetts","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 6 months","duration_short":"8 years 6 months","end_date":"Present","start_date":"Aug 2013","subtitle":"IHSMARKIT","title":"IT Professional"}],"url":""},{"company":"Compliance Technologies International L.L.P.","company_id":null,"location":"Andover, MA","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 6 months","duration_short":"8 years 6 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Compliance Technologies International L.L.P.","title":"Senior Software Test Engineer"}],"url":""},{"company":"Sonos, Inc.","company_id":"sonos-inc-","location":"Cambridge, MA","positions":[{"description":"• Responsible for the testing of Sonos retail web page testing. Collaborated with developers, and other testers to develop integrated test plans and test cases, • Created & maintained automated smoke, & regression test scripts using Selenium IDE. • Responsible Executing manual & automated tests as quickly and completely as possible. • Reported results, and escalated important issues. • Focused on developing and running the essential end-user tests on multiple browsers & platforms that ensure a great experience for our customers. • Responsible for the testing embedded & mobile devices, networking, web services, & user interfaces devices. Responsible for troubleshooting and identifying usability issues before our customer do. • Recorded and tracked issues through JIRA & ITS issue tracking systems.","duration":"Feb 2013 Aug 2013 7 months","duration_short":"7 months","end_date":"Aug 2013","start_date":"Feb 2013","subtitle":"Sonos, Inc.","title":"Senior Software Test Engineer"}],"url":"https://www.linkedin.com/company/sonos-inc-"},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":null,"positions":[{"description":"* Successfully planned & managed systems & client user quality assurance testing of HR/Payroll implementations, Acquisitions, & Corporate Actions for highly respected clients in the banking, insurance, manufacturing and newspaper industries. * Lead and coordinate the Quality Assurance efforts for a project/application including planning, scheduling, resource allocation, execution, status reporting, defect triage, and issue resolution across multiple business, technical, and client stakeholder groups. * Accountable for ensuring test components are developed based on business functions with a focus on reuse and are developed following process guidelines for component creation and naming convention. * Partnered with business, program, operations, and technical leads to streamline & clarify HR/Payroll plans, processes, procedures, defect management, documentation, & standard tools using Fidelity and industry best practices resulting in continuous improvement and efficiency in delivery of HR/Payroll functionality and solutions to our clients.","duration":"Jul 2007 Jan 2012 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jan 2012","start_date":"Jul 2007","subtitle":"Fidelity Investments","title":"Sr. Project Manager"},{"description":"* Accountable for the Management of US based and India based INFOSYS test engineers. The administration of Fidelity systems & facilities access for new employees. Created project resource demand documentation, approved resource weekly work schedules, provided mentoring and training for test engineering resources. *Created and published systems and client test plans. Served as systems and client test lead for HR/payroll large market payroll implementations, and corporate actions. Coordinated & facilitated internal as well as client test execution status, issue resolution, change control and defect triage meetings. Aligned individual test team deliverables and time lines. Participated in technical review of project documents/plans. *Performed phase transition assurance (entrance & exit criteria) evaluations at the end of each test phase and before the transfer handoff to production. Provided daily test execution statistical & summary reports to Fidelity and Client senior management. Reported on Quality Assurance budgets with input from leads. Accountable for quality assurance issue escalation and resolution for the project release work stream.","duration":"Jul 2006 Jul 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2007","start_date":"Jul 2006","subtitle":"Fidelity Investments","title":"Manager, Quality Assurance Engineering Management"},{"description":"* Technical test lead for HR/Payroll large market client implementations and corporate actions. Created system test plans and execution schedules as well as oversaw the creation of system test cases. Created and published test execution statistical & summary reporting for senior management review. Collaborated with QA managers to secure resources to ensure that all areas are covered. * Managed small to medium test execution teams across hr/payroll product lines. Facilitated both systems and user defect meetings. Responsible for management and triage of test execution defects across all phases of testing. Participated in technical review of project documents and plans. Aligned individual test team deliverables and time lines. *Accountable for thorough recap of systems testing results to UAT testers and management at the SIT/UAT hand-off meetings. Created complete documentation and other backup data as well as working with UAT testers in resolving any issues in order to complete their testing.","duration":"Jul 2004 Jul 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2006","start_date":"Jul 2004","subtitle":"Fidelity Investments","title":"Sr QA Engineer"}],"url":"https://www.linkedin.com/company/fidelity-investments"}]', '["Steve Brown “Shaun Murphy is one of the hardest working Sr. Project Manager\'s I have had the pleasure of working with. He also is a strong Subject Matter Expert with great credibility with his project partners. Shaun can be counted on to get the job done without drama and fanfare -- he just delivers!”","Siju Kurian John “I worked with Shaun when I was handling project \'voyager Adhoc Reporting\'. His immense knowledge on US payroll is really appreciated. He has helped my team when we wanted help related to Voyager data. His business knowledge has helped us in our work to a great extend. I thank him for all the support and I wish him all the best.”"]'] User: ['Diane Wang', 'Specialties: Digital Publishing, SEO, Project Management, Business Development & Sales.', 'Operations Specialist', 'Rockefeller Capital Management', '[{"company":"Rockefeller Capital Management","company_id":"rockefeller-capital-management","industry":"Financial Services","location":"","positions":[{"description":"Support clients with related operations tasks. Support clients with related operations tasks.","duration":"Feb 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Rockefeller Capital Management","title":"Operations Specialist"}],"url":"https://www.linkedin.com/company/rockefeller-capital-management"},{"company":"The Library Agency","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Build the literary department (Film/TV) from ground up at boutique agency. Build the literary department (Film/TV) from ground up at boutique agency.","duration":"May 2019 Jan 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2021","start_date":"May 2019","subtitle":"The Library Agency","title":"Literary Agent"}],"url":""},{"company":"Disrupt Interactive, LLC","company_id":"disrupt-interactive","location":"Greater Los Angeles Area","positions":[{"description":"All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building. All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building.","duration":"Dec 2017 May 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2019","start_date":"Dec 2017","subtitle":"Disrupt Interactive, LLC","title":"Content Manager & SEO"}],"url":"https://www.linkedin.com/company/disrupt-interactive"},{"company":"Dynamic Television","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide coverage for television, roll calls, and assist with development. Provide coverage for television, roll calls, and assist with development.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Dynamic Television","title":"Development Intern"}],"url":""},{"company":"Mad Chance","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide script coverage, research, roll calls, office runs, and general admin. Provide script coverage, research, roll calls, office runs, and general admin.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Mad Chance","title":"Development Intern"}],"url":""},{"company":"Paintzen (acquired by PPG)","company_id":null,"location":"San Francisco","positions":[{"description":"Project manage and sell on-demand painting services. Project manage and sell on-demand painting services.","duration":"Sep 2015 Mar 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2017","start_date":"Sep 2015","subtitle":"Paintzen (acquired by PPG)","title":"Account Executive"}],"url":""},{"company":"Visually (acquired by ScribbleLive)","company_id":"visual-ly","location":"San Francisco","positions":[{"description":"Manage inbounds leads for online content platform providing creative services. Manage inbounds leads for online content platform providing creative services.","duration":"Mar 2014 Sep 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2015","start_date":"Mar 2014","subtitle":"Visually (acquired by ScribbleLive)","title":"Account Executive"}],"url":"https://www.linkedin.com/company/visual-ly"},{"company":"Luvocracy (acquired by Walmart Labs)","company_id":"luvocracy","location":"San Francisco","positions":[{"description":"Facilitate and coordinate talent acquisition for social commerce start-up. Facilitate and coordinate talent acquisition for social commerce start-up.","duration":"Sep 2011 Jun 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2013","start_date":"Sep 2011","subtitle":"Luvocracy (acquired by Walmart Labs)","title":"Talent Acquisition"}],"url":"https://www.linkedin.com/company/luvocracy"},{"company":"Travelzoo","company_id":"travelzoo","location":"New York, NY","positions":[{"description":"Developed new partnerships with online publishers for the Travelzoo Network. Developed new partnerships with online publishers for the Travelzoo Network.","duration":"Jun 2009 May 2010 1 year","duration_short":"1 year","end_date":"May 2010","start_date":"Jun 2009","subtitle":"Travelzoo","title":"Network Development Associate"}],"url":"https://www.linkedin.com/company/travelzoo"},{"company":"Tremor Media","company_id":"tremor-video","location":"New York, NY","positions":[{"description":"Grew the rich media ad network adding 200+ publishers across the platform. Grew the rich media ad network adding 200+ publishers across the platform.","duration":"Jul 2008 Jun 2009 1 year","duration_short":"1 year","end_date":"Jun 2009","start_date":"Jul 2008","subtitle":"Tremor Media","title":"Network Development Manager"}],"url":"https://www.linkedin.com/company/tremor-video"}]', '["John Piersol “Want to know what a sales bulldog with a smile looks like? Look no further than Diane Wang. She is one of the most capable, driven and self motivated sales reps I\'ve ever had the privilege to work with. I loved managing Diane and would jump at the opportunity to work with her again one day. ”","Jana Mila Juginovic “Diane is one of the most dedicated, customer-driven individuals, I have had the pleasure of working with. The primary reason I continue to work with Visual.ly is because of Diane. She cares about her clients, takes the time to not only listen, but works tirelessly to resolve issues. She is an outstanding individual and any company would be lucky to have her. ”"]']### Assistant: The agent's job is to provide project management and leadership in the IT industry, and today the user is reaching out to the agent because they need assistance with digital publishing and SEO for their business development and sales.
### Human: Agent: ['Michael Stein', "Michael Stein has been a writer and digital strategist to progressive social causes since the birth of the Internet. He works as a freelance consultant and coach to nonprofits, foundations and other civic organizations with a focus on digital engagement, online fundraising, social media presence, and email & website usability.He is formerly the Senior Director of Partnerships at EveryAction, a leading CRM and unified digital platform for nonprofits, and formerly a Senior Account Executive at the Mal Warwick Donordigital direct response fundraising agency.He currently serves as a Board Member of the Association of Fundraising Professionals, Golden Gate Chapter. Michael is the author of three books and numerous articles chronicling the rise of digital marketing, mobile, and online fundraising. In 1997, he co-authored the groundbreaking book “Fundraising on the Internet: Recruiting and Renewing Donors Online,” with Nick Allen and Mal Warwick. Michael has provided digital strategic support to numerous organizations, including: Planned Parenthood Federation of America, William J. Clinton Foundation, Consumer Reports, Habitat for Humanity International, Northern California Grantmakers, Ploughshares Fund, and Middle East Children's Alliance. Connect with Michael online at lagunacreekconsulting.com", 'Digital strategy consultant to nonprofits & Assn of Fundraising Professionals (AFP) Board Member.', 'Community Action Marin', '[{"company":"Community Action Marin","company_id":"community-action-marin-inc","industry":"Civic & Social Organization","location":"San Rafael, California, United States","positions":[{"description":"Provide support for digital fundraising and marketing campaigns.","duration":"Jun 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Community Action Marin","title":"Fundraising & Marketing Consultant"}],"url":"https://www.linkedin.com/company/community-action-marin-inc"},{"company":"Laguna Creek Consulting","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Michael works as a freelance consultant and coach to nonprofits, foundations and other civic organizations with a focus on digital engagement, online fundraising, social media presence, and email & website usability.","duration":"Jun 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Laguna Creek Consulting","title":"Principal"}],"url":""},{"company":"EveryAction","company_id":"everyaction","location":null,"positions":[{"description":"I lead Product Marketing activities for the EveryAction digital platform, helping our Product, Marketing & Sales Teams roll out new products and features.","duration":"Jan 2020 May 2020 5 months","duration_short":"5 months","end_date":"May 2020","start_date":"Jan 2020","subtitle":"EveryAction","title":"Senior Director of Product Marketing"},{"description":"I manage relationships between the EveryAction digital platform and consulting agencies across the United States. The EveryAction Partner Program supports agencies, consulting firms & freelance consultants to help their nonprofit clients build pivotal relationships, drive growth, and raise more money.","duration":"May 2018 Jan 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2020","start_date":"May 2018","subtitle":"EveryAction","title":"Senior Director of Partnerships"}],"url":"https://www.linkedin.com/company/everyaction"},{"company":"Oakwood Digital","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"At Oakwood Digital, Michael Stein works as a freelance consultant and coach to nonprofits, foundations and educators, with a focus on digital strategy, online fundraising, social media coaching, and email & website usability.","duration":"May 2015 Apr 2018 3 years","duration_short":"3 years","end_date":"Apr 2018","start_date":"May 2015","subtitle":"Oakwood Digital","title":"Principal"}],"url":""},{"company":"Donordigital","company_id":"donordigital","location":"Berkeley, California","positions":[{"description":"Managed online fundraising and online messaging campaigns for national non-profits, including Habitat for Humanity International, Consumer Reports, SETI Institute, Berkeley Humane and Ploughshares Fund.","duration":"Jun 2010 Apr 2018 7 years 11 months","duration_short":"7 years 11 months","end_date":"Apr 2018","start_date":"Jun 2010","subtitle":"Donordigital","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/donordigital"},{"company":"Michael Stein, Inc.","company_id":null,"location":"","positions":[{"description":"Craft digital strategies for non-profits and socially-responsible businesses.","duration":"Oct 2004 Jun 2010 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jun 2010","start_date":"Oct 2004","subtitle":"Michael Stein, Inc.","title":"Principal"}],"url":""},{"company":"Madera Group","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Develop and manage online marketing and online fundraising strategies for nonprofit organizations.","duration":"2008 May 2010 2 years","duration_short":"2 years","end_date":"May 2010","start_date":"2008","subtitle":"Madera Group","title":"Senior Digital Strategist"}],"url":""},{"company":"GetActive Software","company_id":"convio","location":"","positions":[{"description":"Member of marketing team, responsible for media relations, case studies, white papers, blogging and publishing.","duration":"Jan 2005 Sep 2005 9 months","duration_short":"9 months","end_date":"Sep 2005","start_date":"Jan 2005","subtitle":"GetActive Software","title":"Media and Communications Strategist"}],"url":"https://www.linkedin.com/company/convio"},{"company":"Groundspring.org","company_id":"groundspring.org","location":"","positions":[{"description":"Senior manager for nonprofit technology agency that serves small to mid-size nonprofits nationwide by offering fundraising, communications and advocacy solutions. Responsible for marketing, partnerships, training and publishing.","duration":"Jul 2002 Jul 2004 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2004","start_date":"Jul 2002","subtitle":"Groundspring.org","title":"Associate Director"}],"url":"https://www.linkedin.com/company/groundspring.org"},{"company":"Children Now","company_id":"children-now","location":"","positions":[{"description":"Responsible for development and project management of all Internet programs at national nonprofit with 35 staff. Manage three Web sites, three email newsletters, content development, staff Internet training. Ongoing fundraising activities to expand new Internet projects.","duration":"Dec 1997 Nov 1999 2 years","duration_short":"2 years","end_date":"Nov 1999","start_date":"Dec 1997","subtitle":"Children Now","title":"Internet Coordinator"}],"url":"https://www.linkedin.com/company/children-now"},{"company":"Institute for Global Communications","company_id":null,"location":"","positions":[{"description":"Senior manager for nonprofit Internet provider with 13,000 customers. Supervised staff of 12, responsible for program development, training, consulting, marketing, sales and outreach. Contributed to product development of Web services and e-commerce. Frequent public speaking and computer training. Lead effort to develop Internet consulting unit, working with team of staff and subcontractors.","duration":"Apr 1994 Dec 1997 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 1997","start_date":"Apr 1994","subtitle":"Institute for Global Communications","title":"Program Director"}],"url":""},{"company":"National Toxics Campaign","company_id":null,"location":"","positions":[{"description":"Managed printing projects and edited 60,000 copy quarterly magazine for national grassroots environmental organization. Participant in first national US EPA test of online access to Toxics Release Inventory database.","duration":"Nov 1986 Sep 1991 4 years 11 months","duration_short":"4 years 11 months","end_date":"Sep 1991","start_date":"Nov 1986","subtitle":"National Toxics Campaign","title":"Publications Manager"}],"url":""}]', '["“I worked with Michael on the Marketing/Communications Committee of the AFP. He is a fantastic leader. He has all the attributes of an ideal colleague and project leader -- visionary, collaborative, communicative. It has been my pleasure to work with him. ”","“Michael\'s ability to deliver Internet strategy recommendations and metrics analyses on time, in well organized memos, and accurately is inspiring. We worked together on numerous client engagements for the William J. Clinton Foundation, Animal Legal Defense Fund, Count Me In for Economic Independence, and others. His professionalism, breadth and depth of knowledge about online strategy, professional network, and project management talents make it a real pleasure to work with him. If you have a chance to work with him, take it!”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide digital strategy consulting to nonprofits, while the user is reaching out to the agent because they need assistance in planning and managing a high-profile fundraising event for a healthcare organization.
### Human: Agent: ['Jerry Meek', 'I am a lawyer licensed in New York, Florida, Texas, North Carolina, South Carolina, Oklahoma, and Arkansas. I am also a Solicitor of the Senior Courts of England and Wales. I represent clients in business and tax matters, with particular experience representing US and UK companies in their transatlantic business activities.', 'Business and Tax Lawyer Representing Clients in the United States and England and Wales', 'Self', '[{"company":"Self","location":"Charlotte, North Carolina Area","positions":[{"description":"Business and Tax Lawyer Business and Tax Lawyer","duration":"Jul 2012 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Jul 2012","subtitle":"Self","title":"Business and Tax Lawyer"}],"url":""},{"company":"Poyner Spruill LLP","company_id":"poyner-spruill-llp","location":"","positions":[{"description":"Business Litigation, Legislative and Regulatory Matters, Tax Controversies. Business Litigation, Legislative and Regulatory Matters, Tax Controversies.","duration":"Jun 2008 Jun 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2012","start_date":"Jun 2008","subtitle":"Poyner Spruill LLP","title":"Partner"}],"url":"https://www.linkedin.com/company/poyner-spruill-llp"},{"company":"North Carolina Democratic Party","location":"","positions":[{"description":"","duration":"Feb 2005 Jan 2009 4 years","duration_short":"4 years","end_date":"Jan 2009","start_date":"Feb 2005","subtitle":"North Carolina Democratic Party","title":"Chairman"}],"url":""}]', '["Regina Beaulieu “Jerry is a brilliant, outstanding, top-notch attorney with exceptional legal expertise. He is an excellent business and tax attorney. I had the unique opportunity of working with Jerry on discovery issues. I was fortunate enough to cross paths with a true professional. Jerry works tirelessly and is committed to providing trusted legal services. I highly recommend Jerry Meek.”","Don Thonger “Jerry took on our case with focus and dedication to providing us with the best outcome. As we were living in a different state Jerry accommodated our travel plans and was extremely efficient each time we met with him. Jerry was conscious of our budget and he was the ultimate professional. We highly recommend Jerry Meek”"]'] User: ['Melody Fox', 'Experienced Attorney with a demonstrated history of working in the law practice industry. Skilled in Personal Injury Law.', 'Advocating for the injured with compassion and precision.', 'Stein & Fox LLC', '[{"company":"Stein & Fox LLC","company_id":"steinfoxllc","industry":"Law Practice","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Stein & Fox LLC","title":"Managing Partner"}],"url":"https://www.linkedin.com/company/steinfoxllc"},{"company":"Stein and Nash, LLC","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Aug 2018 Dec 2018 5 months","duration_short":"5 months","end_date":"Dec 2018","start_date":"Aug 2018","subtitle":"Stein and Nash, LLC","title":"Managing Partner"}],"url":""},{"company":"Foy and Associates","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Jan 2018 Aug 2018 8 months","duration_short":"8 months","end_date":"Aug 2018","start_date":"Jan 2018","subtitle":"Foy and Associates","title":"Attorney"}],"url":""},{"company":"Stein and Nash, LLC","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Sep 2016 Jan 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2018","start_date":"Sep 2016","subtitle":"Stein and Nash, LLC","title":"Attorney"}],"url":""},{"company":"Lister & Holt LLC","company_id":"lister-&-holt-llc","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Nov 2014 Sep 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2016","start_date":"Nov 2014","subtitle":"Lister & Holt LLC","title":"Lead Trial Attorney"}],"url":"https://www.linkedin.com/company/lister-&-holt-llc"},{"company":"State of Georgia Office of the Attorney General, Medicaid Fraud Control Unit","company_id":"state-of-georgia-office-of-the-attorney-general","location":"Atlanta, GA","positions":[{"description":"","duration":"Aug 2013 Oct 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2014","start_date":"Aug 2013","subtitle":"State of Georgia Office of the Attorney General, Medicaid Fraud Control Unit","title":"Fraud Investigator"}],"url":"https://www.linkedin.com/company/state-of-georgia-office-of-the-attorney-general"},{"company":"DeKalb County District Attorney\'s Office","company_id":null,"location":"Decatur, GA","positions":[{"description":"","duration":"Jan 2012 May 2012 5 months","duration_short":"5 months","end_date":"May 2012","start_date":"Jan 2012","subtitle":"DeKalb County District Attorney\'s Office","title":"Legal Intern"}],"url":""},{"company":"Zweifel Law Firm","company_id":null,"location":"Atlanta, GA","positions":[{"description":"","duration":"Oct 2008 Feb 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2011","start_date":"Oct 2008","subtitle":"Zweifel Law Firm","title":"Paralegal"}],"url":""},{"company":"Georgia Asylum and Immigration Network (GAIN)","company_id":"georgiaasylum","location":"Atlanta, GA","positions":[{"description":"","duration":"May 2010 Dec 2010 8 months","duration_short":"8 months","end_date":"Dec 2010","start_date":"May 2010","subtitle":"Georgia Asylum and Immigration Network (GAIN)","title":"Legal Intern"}],"url":"https://www.linkedin.com/company/georgiaasylum"}]', '["Mark Thompson “Melody Toddy was an exemplary employee. She was a hard worker who did not shy away from taking on additional responsibility.”","Rob Jorden “I had the pleasure of working with Melody for several years before she returned to school. I always found her to be the ultimate professional in her duties. She was extremely well organized and detail oriented. She was the go to person for tech assistance in our organization. The main office always ran smoothly during her period as office administrator and her presence was definitely missed on her departure. I feel she would be a valuable addition to any firm she was to become associated with and wish her well. Robert Jorden, Director of Training DC 15 IUPAT”"]']### Assistant: The agent's job is to represent clients in business and tax matters, with particular experience representing US and UK companies in their transatlantic business activities. Today, the user is reaching out to the agent because they need assistance with a cross-border tax issue involving their personal injury law practice.
### Human: Agent: ["Michael's Amazing Copywriting Services Ellis", "My mother and father taught me to always be willing to share and help others. In my neighborhood parents and neighbors would share food and watch each other's children. I started my first job at 7, cleaning up my bedroom, taking out the trash, mowing the lawn, doing the dishes, and hanging out clothes. At the age of 10, I helped my father with his part-time janitor job. My first summer job was at 15. The principle of Living To Give started a fire within me that burns more and more. Now I help marketers make sure their brand messaging is positioned in the best possible light with powerful storytelling that attracts the right customers for maximum LTV ( Lifetime Value). Your Benefits Writing Formats-APA/ AP/ Active Voice/ Chicago-Turabian/ Hemingway/ Harvard/ AMA/ CGOS/ UX & UI & SaaS * Analytical skills necessary to foster growth in amazing environments. * LinkedIn Optimization & Profile Strategies + Personal Brand Development (Dan Kennedy/Resumes AWAI) + Cover Letters + Interview Preparation MBTI Type ENFJ-A (The Protagonist) Enneagram-# 7 (The Adventurer) My Superpowers Can Help Your Business Grow 1. SEO-discover great amounts of SEO Traffic & see amazing results. 2. Persuasive Psychology-create Wow content, get noticed, grow organic traffic, and get links. 3. Effective-paid media strategies with clear ROI. 4. Use your Success Metrics to increase your revenue. 5. Discover how to reduce your CPA by 50%. 6. Imagine Seeing 6X higher conversion rates 7. Garner 3X as many leads as paid search for every dollar 8. See 7.8X higher year-over-year growth in unique site traffic 9. Spend 62% less to launch and maintain a content marketing plan than any other type of campaign 10. Cause 80% of people to appreciate learning about your company through custom content Milestone Accomplishments Completed Neil Patels Free SEO Training Course + Brian Clarks Free Copywriter 101 Course-Copyblogger.com + Combat Martial Arts Strategist using over 17 business principles + Powerful Outreach Leader-Gang, Drug & Alcohol Intervention & Prevention + Comprehensive Marriage & Divorce Counseling 30 + Years. After 5 years of research, I created a New Training Course Titled '' Effective Psychology In Action' available in PDF Form ( $ 750.00 USD) Your Marketing Needs To Get Stronger and I have the ideas ready. Here's What Most People Do Next. Call me today at 203-812-9082 (EST) and schedule a Free 30-minute consultation. When I'm not working I enjoy spending time with my wife Carol, working out, reading a good book, and listening to Smooth Jazz.", "We Need To Talk About Your (U.V.P.) (C.T.A.'s.) (Visibility) & (Distribution) It's A Game Changer!", 'MICHAEL ELLIS', '[{"company":"MICHAEL ELLIS","company_id":null,"location":"United States","positions":[{"description":"I possess unique writing, analyzing, and communication skills while possessing a laser-like focus in order to produce quality results. My endeavors include identifying the most effective methods of advertising or marketing business products and or services using the most cutting-edge innovation.The services I offer include assisting you in developing customized marketing strategies, suggesting improvements to existing strategies and identifying opportunities to increase customer engagement, rank higher with Google, grow your organic traffic, generate leads, and increase your revenue.","duration":"Aug 2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"Aug 2005","subtitle":"MICHAEL ELLIS","title":"Dynamic Copywriter for Web Content To Match Your Brand & Engage Your Audience."}],"url":""},{"company":"Soaring Eagle Services","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"Aug 2005","subtitle":"Soaring Eagle Services","title":"Digital Consultant"}],"url":""},{"company":"Angel Investor Confidential","company_id":null,"location":"United States","positions":[{"description":"","duration":"Aug 2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"Aug 2005","subtitle":"Angel Investor Confidential","title":"Senior Copywriter"}],"url":""},{"company":"Civilis Consulting","company_id":"civilisconsulting","location":"Ohio, United States","positions":[{"description":"Landing Pages Optimization Landing Pages Optimization","duration":"Sep 2021 Mar 2022 7 months","duration_short":"7 months","end_date":"Mar 2022","start_date":"Sep 2021","subtitle":"Civilis Consulting","title":"Ghostwriter"}],"url":"https://www.linkedin.com/company/civilisconsulting"},{"company":"Hen House Publications","company_id":null,"location":"Ohio, United States","positions":[{"description":"Created quality content for the Wallpaper & Interior Design Industry. Created quality content for the Wallpaper & Interior Design Industry.","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"Hen House Publications","title":"Ghostwriter"}],"url":""},{"company":"Paraprofessional at Middletown High School","company_id":null,"location":"Middletown CT","positions":[{"description":"","duration":"Sep 2016 Oct 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2017","start_date":"Sep 2016","subtitle":"Paraprofessional at Middletown High School","title":"Teacher\'s Assistant"}],"url":""},{"company":"Stewart Staffing","company_id":"stewart-staffing","location":"North Haven CT","positions":[{"description":"Duties included cold calling in order to raise funds for the M.D.A. Duties included cold calling in order to raise funds for the M.D.A.","duration":"Feb 2016 Apr 2016 3 months","duration_short":"3 months","end_date":"Apr 2016","start_date":"Feb 2016","subtitle":"Stewart Staffing","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/stewart-staffing"},{"company":"Express Employment Professionals","company_id":"expressemploymentinternational","location":"Meriden CT","positions":[{"description":"Setting appointments for Electrical Site Inspectors Setting appointments for Electrical Site Inspectors","duration":"Oct 2015 Dec 2015 3 months","duration_short":"3 months","end_date":"Dec 2015","start_date":"Oct 2015","subtitle":"Express Employment Professionals","title":"Appointment Setter"}],"url":"https://www.linkedin.com/company/expressemploymentinternational"},{"company":"Kelly Services","company_id":null,"location":"Chesire CT.","positions":[{"description":"Assisted clients by phone and various computer systems with their Sales & Commissions. This position also included filing, sending faxes, and emails. Assisted clients by phone and various computer systems with their Sales & Commissions. This position also included filing, sending faxes, and emails.","duration":"Dec 2012 Dec 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2013","start_date":"Dec 2012","subtitle":"Kelly Services","title":"Customer Service Representative"}],"url":""},{"company":"AT&T","company_id":"att","location":"","positions":[{"description":"Assisting customers locate local and national listings via a Volt Data Base. Assisting customers locate local and national listings via a Volt Data Base.","duration":"Sep 2002 Dec 2012 10 years 4 months","duration_short":"10 years 4 months","end_date":"Dec 2012","start_date":"Sep 2002","subtitle":"AT&T","title":"411 Operator"}],"url":"https://www.linkedin.com/company/att"}]', '["Favour Akam “With 16 years of experience in Direct Response Copywriting, Michael possess the superpowers to transform your business forever. I can boldly recommend him anytime anyday because he has remarkable results.”","Ruth Daniels “I had the pleasure of getting to know Michael through Linkedin and I can recommend his services as highly skilled. Michael is capable of assisting any entrepreneur or business with their copywriting and he is truly talented in his business too.”"]'] User: ['Heather Johnson', 'Energetic professional with a background in copywriting, email marketing and social media management always looking to improve client engagement and promote company growth.', 'Storyteller', 'AAPC', '[{"company":"AAPC","company_id":"aapc","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Sep 2021","subtitle":"AAPC","title":"Director of Content, Enterprise Growth Marketing"},{"description":"","duration":"Jan 2020 Aug 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2021","start_date":"Jan 2020","subtitle":"AAPC","title":"Lead Copywriter"}],"url":"https://www.linkedin.com/company/aapc"},{"company":"Experticity","company_id":"experticity","location":"Greater Salt Lake City Area","positions":[{"description":"I\'m really flexing my writing muscles at ExpertVoice — did you know \\"then\\" and \\"than\\" can\'t be used interchangeably? Just kidding, I\'ve been correcting people for that mistake since the 7th grade. I\'m lucky to be surrounded by such a talented team and I feel honored that they trust me to write on their behalf for both B2B and B2C assets. Being able to work on their social channels, do voiceover work and bring my dog to work are the cherries on top! I\'m really flexing my writing muscles at ExpertVoice — did you know \\"then\\" and \\"than\\" can\'t be used interchangeably? Just kidding, I\'ve been correcting people for that mistake since the 7th grade. I\'m lucky to be surrounded by such a talented team and I feel honored that they trust me to write on their behalf for both B2B and B2C assets. Being able to work on their social channels, do voiceover work and bring my dog to work are the cherries on top!","duration":"Jun 2017 Jan 2020 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2020","start_date":"Jun 2017","subtitle":"Experticity","title":"Lead Copywriter"}],"url":"https://www.linkedin.com/company/experticity"},{"company":"Bonneville Media","company_id":null,"location":"","positions":[{"description":"The radio industry is hard work. When you work for the top stations in the market (hellz yes I did), you have to be able to do anything and everything — write newsletters, manage social media accounts, be on-air, arrange travel, oversee events, and much more! — and I loved every second. In fact, I still freelance for them, you can check out their weekly newsletters or listen to me on the air every Saturday night. The radio industry is hard work. When you work for the top stations in the market (hellz yes I did), you have to be able to do anything and everything — write newsletters, manage social media accounts, be on-air, arrange travel, oversee events, and much more! — and I loved every second. In fact, I still freelance for them, you can check out their weekly newsletters or listen to me on the air every Saturday night.","duration":"Sep 2015 Jun 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2017","start_date":"Sep 2015","subtitle":"Bonneville Media","title":"Promotions & Marketing Coordinator"}],"url":""},{"company":"Harriet Leve Productions","company_id":null,"location":"Greater New York City Area","positions":[{"description":"I like to describe this position as similar to \\"The Devil Wears Prada,\\" except that Harriet Leve is a gem and didn\'t make me find her the unpublished version of the newest Harry Potter book. She did, however, teach me everything I know about marketing, sales, and Broadway. I like to describe this position as similar to \\"The Devil Wears Prada,\\" except that Harriet Leve is a gem and didn\'t make me find her the unpublished version of the newest Harry Potter book. She did, however, teach me everything I know about marketing, sales, and Broadway.","duration":"Dec 2014 Aug 2015 9 months","duration_short":"9 months","end_date":"Aug 2015","start_date":"Dec 2014","subtitle":"Harriet Leve Productions","title":"Marketing Intern"}],"url":""},{"company":"Private Family","company_id":"private-family","location":"Washington D.C. Metro Area","positions":[{"description":"While I was running an after school program for at-risk youth (see below), I needed another job to pay the bills. While that work is admirable, it doesn\'t pay well — this could be said about the majority of meaningful jobs in our country, but I digress. I had the opportunity to take care of the sweetest little boy on earth. And when their parents had another baby, they flew me across the country to help them out for a few weeks. What can I say? I\'m good at snuggling infants. While I was running an after school program for at-risk youth (see below), I needed another job to pay the bills. While that work is admirable, it doesn\'t pay well — this could be said about the majority of meaningful jobs in our country, but I digress. I had the opportunity to take care of the sweetest little boy on earth. And when their parents had another baby, they flew me across the country to help them out for a few weeks. What can I say? I\'m good at snuggling infants.","duration":"Oct 2013 Oct 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2014","start_date":"Oct 2013","subtitle":"Private Family","title":"Nanny/Personal Assistant"}],"url":"https://www.linkedin.com/company/private-family"},{"company":"Kid Power, Inc.","company_id":"kid-power-inc-","location":"Washington D.C. Metro Area","positions":[{"description":"Southeast D.C. is known for being a rough neighborhood, and for good reason. I partnered with Kid Power to create an after school program for high school kids in the area, giving them a place to learn, grow and play — and not be on the streets. This role was extremely challenging and totally rewarding. When you work with that population, they\'re not going to sugarcoat their feelings about how you\'re doing at your job. So, you learn how to get better — quick. Southeast D.C. is known for being a rough neighborhood, and for good reason. I partnered with Kid Power to create an after school program for high school kids in the area, giving them a place to learn, grow and play — and not be on the streets. This role was extremely challenging and totally rewarding. When you work with that population, they\'re not going to sugarcoat their feelings about how you\'re doing at your job. So, you learn how to get better — quick.","duration":"Aug 2013 Sep 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2014","start_date":"Aug 2013","subtitle":"Kid Power, Inc.","title":"Site Coordinator"}],"url":"https://www.linkedin.com/company/kid-power-inc-"},{"company":"Maple Lake Academy","company_id":"maple-lake-academy","location":"Spanish Fork, UT","positions":[{"description":"My first real job. I started as a part-time staffer while I was still in college because working with adolescents in a treatment center sounded like a challenge I was up for. Before I knew it, years had passed and I was working full-time as the director of one of the schools, managing staff and ensuring that every aspect of the program was going to keep the kids healthy and safe. I\'ll never forget this job partly because I don\'t think anyone forgets a job where someone threw a plum pit at their forehead, but also because I grew so much and felt honored that these families trusted me with their children. Everyone should work at a treatment facility, it\'s a life changing experience.","duration":"Oct 2007 Mar 2013 5 years 6 months","duration_short":"5 years 6 months","end_date":"Mar 2013","start_date":"Oct 2007","subtitle":"Maple Lake Academy","title":"Program Director"}],"url":"https://www.linkedin.com/company/maple-lake-academy"}]', '["nick. stagge 💭 “Heather Johnson in one word: WOW. She\'s a crazy talented writer with the ability to create compelling long-form assets, write click-bait worthy CTA\'s, draft touching video talk track, compose interesting nurture emails, craft technical lingo, and more. She\'s got a great eye for editing copy (she didn\'t edit this, hence the rough grammar) and has certainly made me a better writer. Heather is a multi-dimensional marketer. She serves as the voice of our company (to both clients and users), she has a keen eye for social media and promotional activations, and she has an appetite to analyze creative performance in order to optimize results. She understands how to connect with a broad customer . base in a personalized, authentic way – one that I\'ve never seen before. Most importantly: hidden behind her wit and sarcasm is an individual with a true desire to serve those in need and make a real difference in peoples lives. I look forward to following Heather through her journey as I\'m sure it will be full of success!”","Catherine M. McNally 🖊 “Heather is a phenomenal writer. She\'s able to tackle any type of copy with precision, and is a never-ending source of fantastic ideas and wordplay. I heavily relied on her not only for proofreading my own work, but also for idea generation and collaboration. To top it all off, she does all this and more with a huge smile and radiant positive attitude. I can only hope that I get to work shoulder to shoulder with her again in the future.”"]']### Assistant: The agent's job is to provide dynamic copywriting services to help businesses grow, and today the user is reaching out to the agent because they need assistance in improving client engagement and promoting company growth through copywriting, email marketing, and social media management.
### Human: Agent: ['Anne Smith', 'I have professional experience in the area of video production. I direct, shoot, edit and produce video for many different types of clientele. Some of the areas include weddings, corporate shoots for web use and on location such as imeg video for screens during large meetings. I also capture sporting events, anniversaries, parties, meetings, speakers, and much more. Specialties: HD video production', 'Owner, Inspiration Video', 'Inspiration Video', '[{"company":"Inspiration Video","company_id":null,"location":"","positions":[{"description":"Video Production of Weddings, Corporate or Special Events, and Sports. Video Production of Weddings, Corporate or Special Events, and Sports.","duration":"Apr 2003 - Present 18 years 9 months","duration_short":"18 years 9 months","end_date":"Present","start_date":"Apr 2003","subtitle":"Inspiration Video","title":"Owner"}],"url":""},{"company":"Total Living Network","company_id":"total-living-international","location":"Chicago, IL","positions":[{"description":"","duration":"Jan 2003 May 2006 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2006","start_date":"Jan 2003","subtitle":"Total Living Network","title":"Freelancer"}],"url":"https://www.linkedin.com/company/total-living-international"},{"company":"Wood TV 8","company_id":"wood-tv","location":"Grand Rapids, MI","positions":[{"description":"Intern for Lori Cook at Wood TV 8.Assisted her on location and in the office. Intern for Lori Cook at Wood TV 8.Assisted her on location and in the office.","duration":"May 2002 Aug 2002 4 months","duration_short":"4 months","end_date":"Aug 2002","start_date":"May 2002","subtitle":"Wood TV 8","title":"Intern"}],"url":"https://www.linkedin.com/company/wood-tv"}]', '["Grace Hill “Anne is truly amazing! She\'s professional, efficient and wonderful to work with. My brides have been so impressed and her track record shows it. I am lucky enough to work with her on so many weddings! Anne is very gracious and her follow through is impeccable. Anyone she works with are never disappointed. She most definitely comes highly recommended! I look forward to many more years of working together!”","Brandon Mulnix “Anne and I have worked together on many wedding projects. Her creativity is amazing. She is dependable, hardworking, and the outcome is always amazing.”"]'] User: ['Amanda Cherwonka', 'With over a decade of experience in a high-paced, high-revenue industry, I have developed my communication and organizational skills to provide top tier service to all levels of corporate and social events.', 'Senior Event Planning Manager at Hyatt Regency Columbus with certification from PCMA as Digital Event Strategist', 'Hyatt Regency Columbus', '[{"company":"Hyatt Regency Columbus","company_id":null,"location":"","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Hyatt Regency Columbus","title":"Senior Event Planning Manager"}],"url":""},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Recruitment and Development of Managers and Entry Level AssociatesTeam Leader on the Hotel Advancement and Meetings Reinvented Teams Actively manage positive relationships with internal teams and external clientsResponsible for High Level Key Accounts that host Political Officials, C-Suite Executives, Celebrities","duration":"Feb 2020 May 2022 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2022","start_date":"Feb 2020","subtitle":"Hyatt Regency Chicago","title":"Associate Director of Events"},{"description":"Major Market Social and Specialty Event ManagerSpecialize in all corporate, social, wedding, and kosher events.Work closely with events team and operational departments to train and develop new opportunities for success.","duration":"Oct 2018 Feb 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2020","start_date":"Oct 2018","subtitle":"Hyatt Regency Chicago","title":"Senior Event Planning Manager"},{"description":"","duration":"Oct 2016 Feb 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2020","start_date":"Oct 2016","subtitle":"Hyatt Regency Chicago","title":"Event Planning Manager"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency","location":"","positions":[{"description":"Sell and Service - Corporate and Social Events of all sizes. Sell and Service - Corporate and Social Events of all sizes.","duration":"Oct 2014 Oct 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2016","start_date":"Oct 2014","subtitle":"Hyatt Regency Columbus","title":"Event Sales Manager"}],"url":"https://www.linkedin.com/company/hyatt-regency"},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Sell and Service Small Corporate and Social Markets, Hospitality Suites, and Hotel Outlets","duration":"Aug 2013 Oct 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2014","start_date":"Aug 2013","subtitle":"Hyatt Regency Chicago","title":"Event Sales Manager"},{"description":"On-site Floor Manager and contact for large conventions. Ensure all front of house and back of house operations teams on schedule and performing at high levels.","duration":"Mar 2013 Aug 2013 6 months","duration_short":"6 months","end_date":"Aug 2013","start_date":"Mar 2013","subtitle":"Hyatt Regency Chicago","title":"Event Concierge Manager"},{"description":"Coordinator for large social events; weddings, kosher, fundraisers, galas","duration":"Feb 2012 Mar 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2013","start_date":"Feb 2012","subtitle":"Hyatt Regency Chicago","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency-columbus","location":"Columbus, Ohio Area","positions":[{"description":"Assistant to Corporate and Social Catering Managers Assistant to Corporate and Social Catering Managers","duration":"Jul 2010 Feb 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2012","start_date":"Jul 2010","subtitle":"Hyatt Regency Columbus","title":"Event Assistant"}],"url":"https://www.linkedin.com/company/hyatt-regency-columbus"},{"company":"Hyatt Regency Columbus Cap Square","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2010 Jul 2010 7 months","duration_short":"7 months","end_date":"Jul 2010","start_date":"Jan 2010","subtitle":"Hyatt Regency Columbus Cap Square","title":"Reservation Agent"},{"description":"","duration":"Feb 2009 Jul 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2010","start_date":"Feb 2009","subtitle":"Hyatt Regency Columbus Cap Square","title":"Front Office Agent"}],"url":""},{"company":"Ohio University Inn & Conference Center","company_id":"ouinn","location":"Athens, Ohio","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Ohio University Inn & Conference Center","title":"Banquet Server"}],"url":"https://www.linkedin.com/company/ouinn"},{"company":"Ohio University","company_id":"ohio-university","location":"Athens, OH","positions":[{"description":"","duration":"Nov 2003 Nov 2008 5 years 1 month","duration_short":"5 years 1 month","end_date":"Nov 2008","start_date":"Nov 2003","subtitle":"Ohio University","title":"Student Coordinator- Dining Services"}],"url":"https://www.linkedin.com/company/ohio-university"}]', '["Kim L. Augustyn, CMP “I wish I could take Amanda with me to all the venues we host events at! Always professional and her calming, kind demeanor and problem solving skills always get me through my Annual. She takes pride in her work and always treats everyone with the utmost respect bringing together all departments to ensure a successful event. ”","Britt T. “Amanda and I worked together at Hyatt Regency Columbus for 1 1/2 years. She is a bundle of knowledge and always has something positive to say about the day. She is a hard worker and appreciates each and every client and guest that walks through the doors of the hotel. She is knowledgeable in all Catering aspects and is open to learn new things. I thoroughly enjoyed working with her at Hyatt.”"]']### Assistant: The agent's job is to provide video production services for various clientele, while today the user is reaching out to the agent because they need assistance in coordinating a high-profile corporate event.
### Human: Agent: ['Jerry Cash', 'Executive Summary Senior Operations Leader recognized for broad experience with diverse technologies as well as being an innovative strategist with proven ability to launch and manage cost reduction products across multiple locations. Recognized for demonstrating competence in developing strong teams, providing support, defining expectations, while creating goal-driven productive work environment. Solution-oriented with an eye toward bottom-line results. Highlights of competencies include: Lean Implementation, Multi-Site Management, Safety, Cost Reductions, Strategic Planning, Large Scale Operations Management, Customer Interface, Design + Mfg Engineering, International Teams, Mentoring Teams, Quality Systems, Systems Development and Integration, Goal Setting, Technical Product Launches, ISO9000, New Process Development, M&A integrations, Facilities Rearrangements', 'Director of Operations at Huber+Suhner', 'HUBER+SUHNER, Inc.', '[{"company":"HUBER+SUHNER, Inc.","company_id":"huber-suhner-inc-","location":"Charlotte, NC","positions":[{"description":"","duration":"Oct 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Oct 2014","subtitle":"HUBER+SUHNER, Inc.","title":"Director of Operations"}],"url":"https://www.linkedin.com/company/huber-suhner-inc-"},{"company":"Sandvik","company_id":"sandvik","location":"","positions":[{"description":"","duration":"2013 Oct 2014 1 year","duration_short":"1 year","end_date":"Oct 2014","start_date":"2013","subtitle":"Sandvik","title":"Site Manager"}],"url":"https://www.linkedin.com/company/sandvik"},{"company":"TE Connectivity","company_id":"adc","location":"Shakopee, MN","positions":[{"description":"Professional ExperienceTE Connectivity/ADC Telecom 2008-2012Director of Operations Lead all US manufacturing sites (Minnesota, North Carolina, and Vermont) supporting Fiber optic manufacturing/ assembly for significant business segment.\uf0a7Overhauled manufacturing teams while leading new product launches, supporting Mexico, China, and Europe all with focus on improving Safety, Quality, Delivery, and Cost.\uf0a7Designed transfer blueprint while leading transfer of 40 product lines from multiple US locations (12 months) to Mexico realizing significant saving ($85M).\uf0a7Launched Lean Manufacturing across America’s facilities completion of 18 projects per year and over $2M in new annual savings.\uf0a7Transformed operations from estimating completion dates to modernized predictable process resulting in dramatic reductions in design turnaround time and improved customer metrics.\uf0a7Implemented Quality Management system throughout organization instituting processes/metrics which realized an effective measuring process control system causing early product acceptance from Verizon and AT&T.\uf0a7Managed multiple departments (17) utilizing origination/implementation model used to track all production on real time basis.","duration":"2008 2012 4 years","duration_short":"4 years","end_date":"2012","start_date":"2008","subtitle":"TE Connectivity","title":"Dir of Operations"}],"url":"https://www.linkedin.com/company/adc"},{"company":"Seagate Technology","company_id":"seagate-technology","location":null,"positions":[{"description":"Seagate Technology 2001-2007Sr. Director Resource & Technology Portfolio Management Created/Implemented hard disk drive design technology portfolio tracking system for $6 Billion in R&D investments.\uf0a7Saved significant investment costs while improving efficiency through connecting multiple site product roadmaps (4500 Engineering projects, Business parameters, and Budgets) into repeatable data tracking system.\uf0a7Provided strategic R&D investment views covering (150 products spanning 10 year timeframe) which compared overall Business ROI for CTO, CFO, and Sr. Management realizing focused investment portfolio.\uf0a7Designed views for tracking costs, conformance to plans, and skill sets needed for product underpinning aiding Go/No Go decision improving decision times and efficiencies.\uf0a7Developed significant solid working relationships (Sr. Exec Mgmt, Research Division, Component groups, Design Centers, Factory Launch teams, Corporate Business Offices, Strategic support teams, IT, and Finance groups) minimizing redundant projects and investment costs.\uf0a7Lectured at external Strategic Portfolio Management seminars in Chicago and Florida introducing how projects were cultured in highly-matrixed corporation.\uf0a7Received 2004 Finance Individual Contributor award from CFO for building strategic planning system (reducing significant costs on backup plans).","duration":"2001 2007 6 years","duration_short":"6 years","end_date":"2007","start_date":"2001","subtitle":"Seagate Technology","title":"Sr Dir Resource &Tech Portfolio Mgmt"},{"description":"Previously at Seagate Technology as Director of OPS, Core Team Leader, Sr Program Manager, and Mfg Engineer recognized for significant accomplishments, including:\uf0a7Selected as Lead to handoff from Design Center to Far East volume manufacturing by spearheading multi-department team on diverse programs generating $2 Billion in revenue on 6 million disk drives (2 years). \uf0a7Lead top 20 global customers through product qualification/technical issue resolution initiating new revenue streams.\uf0a7Championed 40 disk drive program startup/transfers into Europe/Asia/Americas. Incorporated customer technical requirements into process criteria to meet all contractual requirements.\uf0a7Lead operators, technicians, engineers, and staff managers (over 500) meeting/exceeding goals. Oversaw Six Sigma Black group while responsible for Lean Process development.\uf0a7Won new Compaq business, integrating 1 million disk drives annually, doubling profits, and winning Supplier of the Year Award from Compaq.\uf0a7Toured multiple competing hard drive vendors (for Compaq) while leading effort, establishing global consistency for best practices (Adopted by all competitors).\uf0a7Founded Customer Service Division 3 Year Strategy Plan for all program transfers, space requirements, qualifications, product launch activity, and supporting inventory strategy to offset expansion requirements.","duration":"1988 2001 13 years","duration_short":"13 years","end_date":"2001","start_date":"1988","subtitle":"Seagate Technology","title":"Director of OPS, Core Team Leader, Sr Program Manager, Mfg Engineer"}],"url":"https://www.linkedin.com/company/seagate-technology"}]', '["Richard Gilreath “Highly endorse Jerry for his knowledge and success in implementing forward thinking processes in Manufacturing, Design and Quality of products and processes in Supply Chain Management, Manufacturing, Employee Development and Customer Satisfaction. Jerry was a pleasure to to work with and for.”","Jim Cramer M.B.A MBB Six Sigma LM Lean Mfg. “Jerry is an excellent manager. He effectively applies his engineering talents to meet the needs of the business. Jerry is a team leader that can assemble a cross functional team and direct them to achieve short and long term strategic goals. He is a skilled mentor that worked to bring out the best in his team. He has my highest recommendation. Please do not hesitate to contact me for my personal reference. Jim Cramer”"]'] User: ['Jennifer Long', 'Highly experienced communications director with a demonstrated history of working in the hospital & health care industry. Skilled in management, content strategy, writing/editing, journalism, publications, web content, social media, and integrated communications strategies.', 'Strategic Communications Consultant at Jennifer Long Communications', 'Jennifer Long Communications', '[{"company":"Jennifer Long Communications","company_id":null,"location":"","positions":[{"description":"Providing versatile and savvy communications strategies to clients in need of engaging and impactful content to reach for a variety of audiences across myriad communications platforms. Providing versatile and savvy communications strategies to clients in need of engaging and impactful content to reach for a variety of audiences across myriad communications platforms.","duration":"Oct 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Jennifer Long Communications","title":"Strategic Communications Consultant"}],"url":""},{"company":"Children\'s Hospital of Philadelphia Research Institute","company_id":"the-children%27s-hospital-of-philadelphia-research-institute","location":null,"positions":[{"description":"- Oversaw the Institute\'s creative strategy to promote research to target audiences - Set and managed the content strategy across all messaging platforms, and aligned all content initiatives with the Institute s strategic initiatives - Identified messaging pillars and critical issues; set editorial agendas for Institute s web presence, blog, annual report, newsletters, email communications, strategic messaging, social media, and executive communications- Supervised the internal creative team for the Research Institute and external resources to ensure all work was strategically sound, consistent, on brand, on time, and on budget- Represented Research in annual marketing plans for strategic programs and priorities- Monitored editorial and content trends, leveraging metrics to guide content decisions - Wrote and edited extensive content, and developed comprehensive strategies for a variety of communications platforms and audiences- Worked collaboratively with departmental writers and designers as well as Research Institute executive leadership and administrators, investigators, and personnel throughout the Hospital to communicate and highlight research programs and progress and identify opportunities for cross marketing- Applied a holistic approach to creative development, consider all available media, and envisioned ways to use existing content across multiple channels","duration":"Apr 2006 Sep 2019 13 years 6 months","duration_short":"13 years 6 months","end_date":"Sep 2019","start_date":"Apr 2006","subtitle":"Children\'s Hospital of Philadelphia Research Institute","title":"Director of Research Communications"},{"description":"- Researched, wrote, edited, and disseminated content for Institute publications and communications platforms- Collaborated with investigators, research staff, PR/Marketing, the CHOP Foundation, and others to communicate research and advance the Institute internally and externally- Launched, managed, and integrated social media instances for Research Institute- Served as an alternate member of the Hospital\'s Institutional Review Board, reviewing and revising all consent forms for study protocols to ensure accuracy/alignment with protocol and clarity for recipients.- Set agendas for stories/communications - Provided editorial oversight of research-related marketing collateral and other materials- Oversaw other writers in the Research Institute, including interns and freelancers","duration":"Sep 2000 Apr 2006 5 years 8 months","duration_short":"5 years 8 months","end_date":"Apr 2006","start_date":"Sep 2000","subtitle":"Children\'s Hospital of Philadelphia Research Institute","title":"Senior Writer"},{"description":"- Researched, wrote, edited, and disseminated content for myriad publications and communications platforms- Collaborated with scientific investigators, research staff, PR/Marketing, the CHOP Foundation, and others to effectively communicate research and advance the Institute both internally and externally- Collaborated on writing/editing/compiling multi-site grant applications for funding.- Developed, created content for, and maintained robust principal investigator profile system- Managed the content creation, design, and distribution of the Research Institute\'s bi-monthly newsletter- Wrote and disseminated annual report on endowed chairs","duration":"Sep 1997 Sep 2000 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2000","start_date":"Sep 1997","subtitle":"Children\'s N","title":"Medical/Science Writer"}],"url":"https://www.linkedin.com/company/the-children%27s-hospital-of-philadelphia-research-institute"},{"company":"Mealey Publications","company_id":null,"location":"","positions":[{"description":"- Researched, wrote, and edited two full legal publications, meeting four deadlines a month. Coverage included litigation on tobacco, silicone gel breast implants, medical devices, other products liability topics- Supervised the work of stringers and correspondents across the country - Researched, wrote, and edited two full legal publications, meeting four deadlines a month. Coverage included litigation on tobacco, silicone gel breast implants, medical devices, other products liability topics- Supervised the work of stringers and correspondents across the country","duration":"Apr 1995 Sep 1997 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 1997","start_date":"Apr 1995","subtitle":"Mealey Publications","title":"Writer/Editor"}],"url":""},{"company":"Andrews Publications","company_id":"andrews-publications","location":"","positions":[{"description":"- Researched, wrote, and edited two full legal publications, meeting four deadlines a month. Coverage included litigation on tobacco, silicone gel breast implants, medical devices, other products liability topics- Supervised the work of stringers and correspondents across the country - Researched, wrote, and edited two full legal publications, meeting four deadlines a month. Coverage included litigation on tobacco, silicone gel breast implants, medical devices, other products liability topics- Supervised the work of stringers and correspondents across the country","duration":"Sep 1993 Apr 1995 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 1995","start_date":"Sep 1993","subtitle":"Andrews Publications","title":"Writer/Editor"}],"url":"https://www.linkedin.com/company/andrews-publications"}]', '["Mark Porter “I had the pleasure of working with Jenn over a period of 12 years at CHOP in a variety of different capacities. In my role as a departmental operations director, we relied on Jenn and her group to serve as our primary enterprise-level outreach collaborator. Over an extended period of time, this involved working together to develop a strategic approach that advanced our mission throughout the organization and beyond using a thoughtful, orchestrated, and creative combination of print, web, and multimedia pieces. Our group routinely turned to Jenn as a business partner for her expertise and guidance.”","Barbara McDevitt “Extremely efficient is the phrase that comes to mind while working with Jennifer. Jennifer’s ability to create content for every aspect of Research Communications on various platforms was exception. She continued to keep abreast with technology across the social media platforms; therefore, Children’s Hospital of Philadelphia Research would sow the benefit. We still stay in touch on a personal and professional level. Jennifer would be an asset to any organization.”"]']### Assistant: The agent's job is to develop strategic communications strategies and engaging content for clients, while the user is reaching out to the agent because they need assistance in launching and managing a cost reduction product across multiple locations.
### Human: Agent: ['Arthur Poston Jr.', 'Intermediate experience in data analysis, data manipulation, database statistics, statistical research, system study, documentation, and programming. Outstanding database and analytical proficiency with excellent communication and interpersonal skills. Handle multiple tasks and precedence; take the initiative; self-motivated and also keen to work in a team-oriented and fast-paced environment. Excellent computer skills MS Word, Excel, Access as well the Oracle Business Intelligence Suite, and Informatica Power Center.', 'Sr. Data Analyst w/ Enterprise Data Management experience', 'LabCorp', '[{"company":"LabCorp","company_id":"labcorp","industry":"Hospitals and Health Care","location":"Burlington, NC","positions":[{"description":"","duration":"Jan 2016 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Jan 2016","subtitle":"LabCorp","title":"Lead Data Analyst"}],"url":"https://www.linkedin.com/company/labcorp"},{"company":"TCDI, Inc.","company_id":null,"location":"Greensboro, North Carolina","positions":[{"description":"• Gathered Business Requirements directly from business users • Led a team of Automation Engineers in the processes of building different tools to move data through the applications.• Used Ruby on Rails 5 and JavaScript to build automation scripts for a Java litigation software application.• Built SQL queries to ensure that the data moved through the pipelines as expected.• Persuade and influence stakeholders in other areas and occasional external parties through developed communication and negotiation skills • Utilized Selenium for automation testing in an open technology environment.• Architect complex solutions, manage the development of requirements and data, collaborate with other teams.","duration":"Dec 2014 Nov 2015 1 year","duration_short":"1 year","end_date":"Nov 2015","start_date":"Dec 2014","subtitle":"TCDI, Inc.","title":"Senior IT Business Analyst / Data Analyst"}],"url":""},{"company":"IBM, Inc.","company_id":null,"location":"Morrisville, NC","positions":[{"description":"• Strong Communications Skills – English oral and written communications. Must be able to clearly communicate and understand the English language. • Ability to comprehend issues so that a high level explanation can be given to the management team or the teams that are assigned an issue. (Verbal and/or written) • I have great decision making skills – • Presented with issues and had to determine which team should address the issue • I have good understandable experience with MS Excel spreadsheets • I used great Organizational Skills - must be able to manage the IT Transition Command Center with ongoing issues • Flexibility to work days and/or nights depending on the schedule (possible weekends) • Very adaptable and ability to learn new tools (example iPWC) • I have provided level one support for the Trading Floor and middle tier manager of mission-critical Repo applications at a large financial institution.• Highly developed problem solver of issues impacting the production environments and UAT environments.• I have created successfully problem management procedures to prevent problems reoccurring in future.• I have successfully managed relationships with senior business and IT stakeholders regionally and globally to ensure the direct flow of management to all responsible managers. I built in efficiencies that has allowed the projects that I have led to cut-down on a lot of the project rework by making sure that the necessary documentation is in place.• I have created function calls within the Linux operating system in order to query the databases for verification backend testing.","duration":"Jan 2012 Dec 2014 3 years","duration_short":"3 years","end_date":"Dec 2014","start_date":"Jan 2012","subtitle":"IBM, Inc.","title":"Sr. QA Analyst / Sr. Business Analyst / Sr. Production Support Analyst"}],"url":""},{"company":"Matlen Silver","company_id":"matlen-silver","location":"Charlotte, NC","positions":[{"description":"• Perform and lead processes related to testing activities for new software development systems and applications. Responsible for developing and executing formal test plans to ensure the delivery of quality software. Serve as a mentor to lower level testing analysts and may provide work direction to others in project team(s). Provide supervision to direct reports including performance management and associate development. Ability to work independently on a future projects to define, manage, and complete activities.• Knowledge of software testing disciplines and their integration with the software development life cycle. Quality Center 10 is used to track and develop metrics for testing. Experienced with implementing testing processes/methodology in large, complex, diversified, and global organizations. All types of major system development and deployment projects. Experienced with Facilitation, Database testing, Test Automation, Performance testing, Data driven testing, IT Structured Software Testing, Test Director(Quality Center 10), QTP, Testing Specialized, Win Runner, Load Runner, QTP.• Able to interpret requirement documents and able to update test documents accordingly. To the extent that it is reasonable, goes the “extra mile” to make sure that each individual’s needs are met. Outlined potential cost/savings outcomes of technology use. Great understanding of how the IT group operates and how his/her role meets customer needs and creates value. Identified opportunities or problems and acted quickly and decisively to respond to the situation.","duration":"May 2010 Jan 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2012","start_date":"May 2010","subtitle":"Matlen Silver","title":"Senior Data/Quality Assurance Analyst"}],"url":"https://www.linkedin.com/company/matlen-silver"},{"company":"Focused Development, LLC","company_id":null,"location":"Columbia, South Carolina","positions":[{"description":"• Led systems testing efforts for a local magazine application that needed a qualified Sr.QAAutomations Engineer including planning and execution, in order to insure all changes to the application were applied in accordance with specified requirements that were created by the Magazine owners. • The tools used are HP’s Mercury Quality Center 9.2(QC), Ruby on Rails with the Cucumber and Watir plugins that allow me the ability to create test cases, test plans, and track defects because both teams did not have access to QC. Watir allows me create a seamless web application test environment from within the Ruby on Rails automation test development environment. Subversion is used to keep the versions available and separated properly. • Use of HP’s Mercury Quick Test Professional 9.5 (QTP). • Evaluate the application being used by our magazine and create test case documentation for the entire application or pieces of the application where necessary. • Most of the testing being performed is manual, and building a library of manual test cases for regression testing. • Documented the flow of the application to the look and feel of it as a working application from a usability standpoint without removing too many of the functions that the owners want. • Used Microsoft Excel to create Traceability Matrixes to allow the traceability of what was testable within the Test Plan that was given by the business. • Call meetings when needed to describe the defects that was not easily explained through email and to go over the outstanding defects that may or may not hurt the timeline of the project.• Developed processes that would need to be in place in order for the tools to be effective.• Evaluated several automation tools for them• HP Quality Center 9.2• Open Source Automation & Reporting Tools on Linux servers• Liaised with the client to ensure that we are on schedule and where we are in the timeline as to not need to affect their bottom line for the project as a whole.","duration":"Aug 1998 Apr 2010 11 years 9 months","duration_short":"11 years 9 months","end_date":"Apr 2010","start_date":"Aug 1998","subtitle":"Focused Development, LLC","title":"Owner / Operator"}],"url":""}]', '["Kirtan D. “I worked with Arthur on Duke Energy & Cinergy merger project (Day 1). Arthur was good at managing and executing testing requirements. He possessed the ability to envision what \\"could/should/would\\" happen during the testing phase. And based on that he was able to write correct and detailed testing plans and scripts. But his real strength is that he is able to connect with people easily and is easy to work with. I would work with Arthur any day.”","Dan Ely “Although I only had the pleasure of working with Arthur for a short time, I found that his technical savvy and attention to detail were superb. Arthur works very well in teams but can also be very productive in an independent manner. He was a tremendous help during a time that we needed it most and would be an asset to any organization!”"]'] User: ['Mike Grosvenor', 'I help people organize and use information for process improvement. My experience includes strategic technology planning and data architecture initiatives for business intelligence & analytics. Other capabilities include: enterprise content management, MDM and metadata governance, project management, data warehouse modernization, and regulatory compliance.', 'Enterprise Data Management', 'BHP', '[{"company":"BHP","company_id":"bhp","industry":"Mining","location":"","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"BHP","title":"Lead Data Modeler"}],"url":"https://www.linkedin.com/company/bhp"}]', '["“Mike has a powerful combination of consulting and corporate experience, which allows him to come up with outstanding creative solutions to business problems. Using his broad knowledge of IT he was able to assist Sales in tailoring their approach to specific prospects. His guidance resulted in me attaining a new logo account and smashing my quota. I will always be grateful for his support.”","“Mike has a gift for determining what is doable and how to do it - not only does he have strong design skills, he knows how to sidestep obstacles, how to request variance from short-sighted policies, etc. There are other people who can accomplish those things, just not many with the high level of integrity Mike consistently displays.”"]']### Assistant: The agent's job is to provide strategic technology planning and data architecture initiatives for business intelligence and analytics, and today the user is reaching out to the agent because they need assistance with enterprise content management and metadata governance for their data warehouse modernization project.
### Human: Agent: ['Patrick Haar', "Recruit well-qualified professionals nationally for positions in transportation, logistics and supply chain. Successful in identifying and bringing together client companies and candidates by understanding essential business dynamics and core competencies that are a must for this fast-paced and ever-changing industry. Work closely with CEO's, Presidents, VPs, Corporate Recruiting and HR Teams. ********************************************************************************************************* POSITIONS AVAILABLE AS OF June 22, 2021 -Freight brokerage business development professionals in larger metropolitan areas, and several remote/virtual sales positions. Call for details. -Dedicated freight salespeople: Two positions for virtual office situations, with Atlanta a preferred location for one of them. -Refrigerated Sales Director with brokerage experience in the DFW area. -Refrigerated Business Development Manager with brokerage experience in the DFW area -Truckload salesperson with brokerage experience, Cincinnati area preferred, but virtual office is OK -LTL salesperson with brokerage experience, Cincinnati area -High value products/specialty logistics virtual sales roles anywhere", 'Logistics and supply chain recruiter for asset, asset light and 3PL companies. Looking for: Dedicated Freight Sales Director anywhere; 3PL sales Atlanta & Frisco, TX; VP 3PL Sales Long Beach, CA and Frisco, TX', 'Patrick Haar Search - An Affiliate firm of Confidential Career Solutions', '[{"company":"Patrick Haar Search - An Affiliate firm of Confidential Career Solutions","company_id":null,"location":"Woodstock, GA","positions":[{"description":"Recruit for a variety of logistics job levels and titles nationally. Recruit for a variety of logistics job levels and titles nationally.","duration":"Mar 2016 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Mar 2016","subtitle":"Patrick Haar Search - An Affiliate firm of Confidential Career Solutions","title":"Executive Recruiter"}],"url":""},{"company":"Integrity Logistics","company_id":"integrity-logistics","location":"Wilsonville, OR","positions":[{"description":"","duration":"May 2013 Mar 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Mar 2016","start_date":"May 2013","subtitle":"Integrity Logistics","title":"Director, Carrier Development and Special Projects"}],"url":"https://www.linkedin.com/company/integrity-logistics"},{"company":"Fishing in Oregon","company_id":null,"location":"Lake Oswego, OR","positions":[{"description":"Took some time off to enjoy this great state\'s outdoor opportunities. Took some time off to enjoy this great state\'s outdoor opportunities.","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"Fishing in Oregon","title":"Fisherman"}],"url":""},{"company":"Air Van Lines","company_id":"air-van-moving","location":"Tualatin, OR","positions":[{"description":"Facility closed. Facility closed.","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"Air Van Lines","title":"General Manager"}],"url":"https://www.linkedin.com/company/air-van-moving"},{"company":"Lile International Companies/Lile Moving and Storage","company_id":"lile-international-companies","location":"","positions":[{"description":"","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"Lile International Companies/Lile Moving and Storage","title":"Director, Quality Services"}],"url":"https://www.linkedin.com/company/lile-international-companies"},{"company":"Specialized Transportation","company_id":"specialized-transportation-inc","location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Specialized Transportation","title":"Six Sigma Black Belt"}],"url":"https://www.linkedin.com/company/specialized-transportation-inc"},{"company":"National Corporate Consultants & Management Recruiters International","company_id":null,"location":"Fort Wayne, IN","positions":[{"description":"Logistics recruiting nationally. Logistics recruiting nationally.","duration":"Jun 2000 Jun 2004 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2004","start_date":"Jun 2000","subtitle":"National Corporate Consultants & Management Recruiters International","title":"Executive Recruiter"}],"url":""},{"company":"North American Van Lines, a SIRVA Company","company_id":"north-american-van-lines-a-sirva-company","location":"Fort Wayne, Indiana Area","positions":[{"description":"","duration":"1982 2000 18 years","duration_short":"18 years","end_date":"2000","start_date":"1982","subtitle":"North American Van Lines, a SIRVA Company","title":"VP Administration, Quality Director, Director - Process Management, Training Director"}],"url":"https://www.linkedin.com/company/north-american-van-lines-a-sirva-company"},{"company":"Consolidated High School District 230","company_id":"chsd230","location":"Palos Heights, Orland Park and Tinley Park, IL","positions":[{"description":"Managed the provision of school psychology services to a 6,000-student high school district. Managed the provision of school psychology services to a 6,000-student high school district.","duration":"Jul 1972 Jan 1982 9 years 7 months","duration_short":"9 years 7 months","end_date":"Jan 1982","start_date":"Jul 1972","subtitle":"Consolidated High School District 230","title":"Chief School Psychologist"}],"url":"https://www.linkedin.com/company/chsd230"}]', '["Matt Field “As an agent partner of Specialized transportation Inc, Pat Haar @ Lile International has provided exceptional origin move services. Allways on time on, on budget and nice friendly crews that are customer focused.”","LinkedIn User “I have worked with Pat for twenty plus years and always found him very engaged in his assigned task. He held a number of management positions at NAVL including training and quality improvement. He is a detail oriented person that maintains a strong focus on his work. Pat works well with other people and is qualified for a management role in an organization looking for an individual with multiple skill sets.”"]'] User: ['Andrew Wold', 'Experienced sales and business development professional.', 'Regional Sales Manager - West Coast - Electric Vehicle Fasteners at Bossard Americas', 'Bossard Americas', '[{"company":"Bossard Americas","company_id":"bossard-americas","industry":"Logistics and Supply Chain","location":null,"positions":[{"description":"","duration":"May 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"May 2021","subtitle":"Bossard Americas","title":"Regional Sales Manager - West Coast - Electric Vehicle Fasteners"},{"description":"","duration":"Jun 2019 May 2021 2 years","duration_short":"2 years","end_date":"May 2021","start_date":"Jun 2019","subtitle":"Bossard Americas","title":"Strategic Account Manager"}],"url":"https://www.linkedin.com/company/bossard-americas"},{"company":"Pacific Die Cut Industries","company_id":"pacific-die-cut-industries","location":"Hayward, CA","positions":[{"description":"PDCI Medical is an ISO 13485:2003 certified manufacturer of precision die cut components and converted materials for use in a broad range of medical device applications. We also offer design assistance and material sourcing, prototyping, vertically integrated clean room manufacturing, assembly, and packaging. PDCI Medical is an ISO 13485:2003 certified manufacturer of precision die cut components and converted materials for use in a broad range of medical device applications. We also offer design assistance and material sourcing, prototyping, vertically integrated clean room manufacturing, assembly, and packaging.","duration":"Oct 2016 May 2019 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2019","start_date":"Oct 2016","subtitle":"Pacific Die Cut Industries","title":"Account Manager"}],"url":"https://www.linkedin.com/company/pacific-die-cut-industries"},{"company":"Heartland Payment Systems","company_id":"heartland-payment-systems","location":"Alameda, Ca","positions":[{"description":"","duration":"Jun 2016 Oct 2016 5 months","duration_short":"5 months","end_date":"Oct 2016","start_date":"Jun 2016","subtitle":"Heartland Payment Systems","title":"Account Manager"}],"url":"https://www.linkedin.com/company/heartland-payment-systems"},{"company":"Data911 Systems","company_id":"data911-systems","location":"","positions":[{"description":"","duration":"Sep 2011 Dec 2015 4 years 4 months","duration_short":"4 years 4 months","end_date":"Dec 2015","start_date":"Sep 2011","subtitle":"Data911 Systems","title":"Inside Sales"}],"url":"https://www.linkedin.com/company/data911-systems"}]', '["Melissa Lee “Andrew is detailed oriented, works well in groups or on his own with little supervision. Andrew is a people person and shines when talking to others. He is a quick learner and isn\'t afraid of change. ”","Jennifer Townsend “I had the pleasure of working with Andrew for close to two years when he was in the New Business Development Role at Data911. During our time together, Andrew demonstrated his strength in prospecting and appointment setting on a daily basis, often securing top leads for my territory. I attribute his charismatic and professional personality as a key to his success. He is not afraid to go in cold to an organization and is accustomed to walking away with a contact, update or demo appointment. Andrew had a way of asking the right questions and getting to the decision makers and made cold calling look easy! I highly recommend Andrew for any role involving new business development, client retention/account management or sales as he will be a key player in the team’s success.”"]']### Assistant: The agent's job is to recruit well-qualified professionals in the transportation, logistics, and supply chain industry, and today, the agent is reaching out to the user because they are looking for a regional sales manager for electric vehicle fasteners on the West Coast.
### Human: Agent: ['Rush E. Simonson', 'Experienced in medical and high technology company development, team building, fund raising, technology and IP development and strategy, value creation. Develop company from concept to exit. Expert at running new companies at low burn rate. Perfecting technology, marketing strategies, sales and distribution development and key opinion leader recruitment and development. Develop internal systems, i.e. CRM, ERP, VOIP, Cloud based IT Worked and developed in the areas of Medical Implant, In-Vitro Diagnostics, Protein Discovery, Electronics Medical Records, Bayesian Expert Systems, Image Guided Surgery Developed and patented first posterior lateral lumbar spinal disk. Specialties: medical device, proteomics discovery, spine, neurosurgery, regenerative medicine, fund raising, RegD offerings, finance, in-vitro diagnostics', 'Chairman & CEO at Juvent', 'Juvent - Regenerative Technologies Corporation', '[{"company":"Juvent - Regenerative Technologies Corporation","company_id":"juvent-micro-impact-platform","industry":"Medical Equipment Manufacturing","location":"Ooltewah, Tennessee, United States","positions":[{"description":"","duration":"Oct 2011 - Present 10 years 10 months","duration_short":"10 years 10 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Juvent - Regenerative Technologies Corporation","title":"Chairman & CEO"}],"url":"https://www.linkedin.com/company/juvent-micro-impact-platform"},{"company":"NouJour, LLC","company_id":"noujour-llc","location":"Jupiter, FL","positions":[{"description":"Advanced medical diagnostics, personalized medicine, medical expert systems and related medical products. National distribution for amniotic tissue. Advanced medical diagnostics, personalized medicine, medical expert systems and related medical products. National distribution for amniotic tissue.","duration":"Nov 2008 Feb 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Feb 2012","start_date":"Nov 2008","subtitle":"NouJour, LLC","title":"Chairman & CEO"}],"url":"https://www.linkedin.com/company/noujour-llc"},{"company":"Cytonics Corporation","company_id":null,"location":"Jupiter, FL","positions":[{"description":"Recruited to develop a company based on a novel observation made by a surgeon and Stanford University. Raised over $2M capital and recruited team, opened lab, led a collaborative effort that included scientists from Stanford, Univ. of Pittsburgh and Scripps Inst. which resulted in the important discovery of the protein complex responsible for joint and back pain. Initiated joint venture discussions with Synthes and J&J. Recruited to develop a company based on a novel observation made by a surgeon and Stanford University. Raised over $2M capital and recruited team, opened lab, led a collaborative effort that included scientists from Stanford, Univ. of Pittsburgh and Scripps Inst. which resulted in the important discovery of the protein complex responsible for joint and back pain. Initiated joint venture discussions with Synthes and J&J.","duration":"Apr 2007 Oct 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2008","start_date":"Apr 2007","subtitle":"Cytonics Corporation","title":"President/CEO"}],"url":""},{"company":"Kyphon - St. Francis Medical Technologies","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Kyphon - St. Francis Medical Technologies","title":"Consultant"}],"url":""},{"company":"BioCirca Corporation","company_id":null,"location":"","positions":[{"description":"Electronic Medical Records Distributor for NextGen and ImpactMD Electronic Medical Records Distributor for NextGen and ImpactMD","duration":"Jan 2001 Mar 2005 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2005","start_date":"Jan 2001","subtitle":"BioCirca Corporation","title":"President/CEO"}],"url":""},{"company":"General Surgical Corporation","company_id":null,"location":"","positions":[{"description":"Medtronic Spinal Implant Distributor Medtronic Spinal Implant Distributor","duration":"1992 2002 10 years","duration_short":"10 years","end_date":"2002","start_date":"1992","subtitle":"General Surgical Corporation","title":"President/CEO"}],"url":""},{"company":"G & S Capital Corporation","company_id":null,"location":"Palm Beach, Florida","positions":[{"description":"Started and Co-Managed 2 very successful convertible arbitrage funds Started and Co-Managed 2 very successful convertible arbitrage funds","duration":"1987 1990 3 years","duration_short":"3 years","end_date":"1990","start_date":"1987","subtitle":"G & S Capital Corporation","title":"President and General Partner"}],"url":""},{"company":"First National Bank of Palm Beach","company_id":null,"location":"Palm Beach, Fl","positions":[{"description":"","duration":"1987 1987 less than a year","duration_short":"less than a year","end_date":"1987","start_date":"1987","subtitle":"First National Bank of Palm Beach","title":"Investment Vice President"}],"url":""},{"company":"PaineWebber","company_id":"painewebber","location":"","positions":[{"description":"","duration":"1986 1986 less than a year","duration_short":"less than a year","end_date":"1986","start_date":"1986","subtitle":"PaineWebber","title":"Account Executive"}],"url":"https://www.linkedin.com/company/painewebber"},{"company":"Computerland","company_id":"computerland","location":"","positions":[{"description":"Managed sales and operations for stores from Boca Raton through Jacksonville, FL Managed sales and operations for stores from Boca Raton through Jacksonville, FL","duration":"1982 1985 3 years","duration_short":"3 years","end_date":"1985","start_date":"1982","subtitle":"Computerland","title":"General Sales Manager"}],"url":"https://www.linkedin.com/company/computerland"}]', '["Skip Goode “Rush is a strong, insightful, leader that has always been a top performer and producer. He has always provided honest and forthright input and is eager to embrace direct and honest feedback in his effort to continually grow and improve both professionally and personally. I look forward to working with Rush in the future.”","Adam Klyce “Rush Simonson is a force multiplier - he will take your concept further than it would have gone otherwise and he offers unique insights on products and services, the sales process and business development opportunities.”"]'] User: ['Lisa Hook Mullany', 'I am a Medical and Healthcare Sales Professional in the Anesthesia, Respiratory, Neonatal, Surgery, Laboratory, and Radiology marketplace, with strong growth in EMS lines. My key sales attributes include: - Building close relationships and loyalty in Fire Department, EMS, and Hospital accounts- Business to business sales- Managing an Arizona, Nevada, New Mexico and West Texas geography - Clinical in-services and training- IDN/GPO pricing negotiations and strategy', 'Independent Medical Device Representative', 'RightCare Medical Reps', '[{"company":"RightCare Medical Reps","company_id":null,"location":"Southwest Region","positions":[{"description":"","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"RightCare Medical Reps","title":"Principal"}],"url":""},{"company":"Intersurgical","company_id":"intersurgical","location":"","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Intersurgical","title":"Account Executive"}],"url":"https://www.linkedin.com/company/intersurgical"},{"company":"Medireps Inc","company_id":null,"location":"United States","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Medireps Inc","title":"Sales Representative"}],"url":""},{"company":"Toshiba Business Solutions","company_id":"toshibabusiness","location":"","positions":[{"description":"","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"Toshiba Business Solutions","title":"Named Account Executive"}],"url":"https://www.linkedin.com/company/toshibabusiness"},{"company":"Sharp Business Systems","company_id":"sharp-business-systems","location":"","positions":[{"description":"","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Sharp Business Systems","title":"Major Account Executive"}],"url":"https://www.linkedin.com/company/sharp-business-systems"}]', '["“Lisa is a personable, creative and bright colleague that I\'ve had the pleasure of working with her on her business venture as well as gaining her sales and marketing expertise into my business ventures.”","“She was great to work with.”"]']### Assistant: The agent's job is to develop medical and high technology companies, and today the user is reaching out to the agent because they need assistance with IDN/GPO pricing negotiations and strategy in the medical and healthcare sales industry.
### Human: Agent: ['Ravi Chava ✔', 'Over 30 years multifaceted experience in manufacturing, marketing, Construction, Architecture, IT, CAD and Virtual Reality after starting as an Executive in a Fortune 500 Enterprise. Currently engaged in developing cloud / web applications to take business processes online by extracting Value gained through first hand exposure. Key Skills and Strengths include, a. Conduct key research on the functional and the operational needs, b. Apply agile principles and predictive future requirement analysis right through design to deployment, c. Design and decipher complex projects into workable challenges for the team to enable faster turnarounds, d. Keep client goals key and acting as an Extended Arm to enable client success, e. Achieve top & bottom line business goals by bridging & building strong bonds between the client service needs and successful timely deliveries. Developed and deployed HR Process Automation Suite covering processes in employee life cycle of transactional and transformational nature at M/s Coromandel International Limited, a flagship enterprise of Murugappa Group.', 'CEO - Cloud Based Business Automation - Talent Management & Strategic HR - Process Documentation - Workflow Tracking', 'Metier Software Solutions', '[{"company":"Metier Software Solutions","company_id":"metier-software-solutions-p-limited","industry":"IT Services and IT Consulting","location":"Hyderabad, India","positions":[{"description":"Métier Software Solutions has a unique and fundamentally different way of looking at the challenges and developed some of the industry’s most ground breaking innovations.We specialize in building products for Organizations to automate their processes on a employee self service model and provide dashboards for managers to conduct professional evaluations and take strategic decisions to facilitate the Organization achieve Business Goals.Considering the current and future expectations of business, including remote working and changing demands in competencies of the available resources, our product is designed with a bird\'s eye view on Organization Design, energizing the Human Capital towards Business Goals through empowering and collaboration.Being built on a SaaS model, currently planning to take in clients for production stage evaluation.","duration":"Apr 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Metier Software Solutions","title":"Web Applications, Business Process Automation"}],"url":"https://www.linkedin.com/company/metier-software-solutions-p-limited"},{"company":"Metier Solutions","company_id":null,"location":"Hyderabad, India","positions":[{"description":"","duration":"May 2009 Aug 2015 6 years 4 months","duration_short":"6 years 4 months","end_date":"Aug 2015","start_date":"May 2009","subtitle":"Metier Solutions","title":"CEO"}],"url":""},{"company":"Fountainhead Architects P Limited","company_id":"fountainhead","location":"Hyderabad Area, India","positions":[{"description":"","duration":"Dec 2007 Jan 2009 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2009","start_date":"Dec 2007","subtitle":"Fountainhead Architects P Limited","title":"Director"}],"url":"https://www.linkedin.com/company/fountainhead"},{"company":"4C Packs P Limited","company_id":null,"location":"Hyderabad","positions":[{"description":"","duration":"May 2003 Apr 2007 4 years","duration_short":"4 years","end_date":"Apr 2007","start_date":"May 2003","subtitle":"4C Packs P Limited","title":"Chief Executive"}],"url":""},{"company":"4C Consultants","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1994 Dec 2005 11 years 5 months","duration_short":"11 years 5 months","end_date":"Dec 2005","start_date":"Aug 1994","subtitle":"4C Consultants","title":"Chief Executive"}],"url":""},{"company":"ITW Signode India Limited","company_id":"illinoistoolworks","location":"Hyderabad Area, India","positions":[{"description":"","duration":"1990 1994 4 years","duration_short":"4 years","end_date":"1994","start_date":"1990","subtitle":"ITW Signode India Limited","title":"Production Executive"}],"url":"https://www.linkedin.com/company/illinoistoolworks"}]', '["Dr. Ranjeev Manrao “21-8-13 I have known Ravi Ji as an Expert Business Professional through Linked In. He has vast experience in HR, IT And Senior Management Consulting and Specializes in a Variety of Areas Such as HR Automation, Business Process Automation. I am sure he is one the most dependable professional for doing business with. I wish him all the Success in his future endeavors. Warm Regards Ranjeev Manrao RM123 India - Trainers & Consultants Vashi, New Mumbai. PS - To know more about me Please Visit & Like my Face Book Page RM123 India - Trainers & Consultants - https://www.facebook.com/pages/RM123-India-Trainers-Consultants/173093439406171”","Venkateshwar Rao Gadapa “Ravi Chava is having excellent control/knowledge over the applications/tools where to use, where to utilize, He is the one of the best risk mitigation planner I have seen. His suggestion are wide appreciated for any kind of organization.”"]'] User: ['Roman Kotchetov', 'Experienced UX Engineer with a demonstrated history of working in the leisure, travel & tourism industry.', 'Software Engineer at Hoffman Academy', 'Hoffman Academy', '[{"company":"Hoffman Academy","company_id":"hoffman-academy-of-music","industry":"E-Learning","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Hoffman Academy","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/hoffman-academy-of-music"},{"company":"Vacasa","company_id":"vacasa","location":"Portland, Oregon Area","positions":[{"description":"Software Engineer — Real Estate Development TeamMay 2019 - Mar 2020Worked on a greenfield property price prediction website for real estate agents, with internal and external data sources using ML model for generating vacation rental predictions.- Serverless AWS stack (Cloudformation, S3, Lambda, RDS, SQS)- React (w/Redux), styled components, and Python backend- Setup and maintained Datadog & Sumo Logic Dashboards and Monitors- Scrum and Kanban methodologies with Atlassian Stack- A/B Testing and integration with Split.ioSoftware Engineer — Public, Guest & Owner Experience TeamsSep 2014 - May 2019Involved in all aspects of development of public, admin, guest, and owner facing sites and systems, from gathering and researching requirements, to developing, testing, and releasing highly polished products for great user experience. - React with Typescript- Fluid layouts with CSS/SASS and PHP (w/Twig & Laravel) back end- MySQL and Google Analytics data/trends gathering- Some experience with API development- Scrum and Agile methodologies with Atlassian Stack- A/B Testing and integration with Split.io","duration":"Sep 2014 Mar 2020 5 years 7 months","duration_short":"5 years 7 months","end_date":"Mar 2020","start_date":"Sep 2014","subtitle":"Vacasa","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/vacasa"},{"company":"LinkTech Worldwide","company_id":"linktech-worldwide","location":"","positions":[{"description":"UX / UI Development and Implementation.Prototyping, new product development, and legacy support.Art direction, mentoring and team building/coaching.Designing and developing Wordpress themes.Photo editing, manipulation, and color correction.","duration":"Sep 2010 Sep 2014 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2014","start_date":"Sep 2010","subtitle":"LinkTech Worldwide","title":"UI Developer"}],"url":"https://www.linkedin.com/company/linktech-worldwide"},{"company":"Kaleidoscope Construction Inc","company_id":null,"location":"","positions":[{"description":"Attended pre-bid meetings and job walks.Maintained and updated job schedules.Developed, implemented computerized equipment inventory.Monitored local solicitation outlets for compatible job opportunities.Developed and maintained relations with local associations for procurement opportunities.","duration":"Jan 2010 Jun 2010 6 months","duration_short":"6 months","end_date":"Jun 2010","start_date":"Jan 2010","subtitle":"Kaleidoscope Construction Inc","title":"Project Coordinator"}],"url":""},{"company":"Kaleidoscope Construction Inc","company_id":null,"location":"","positions":[{"description":"Assisted in the field and in the job site office with all phases of construction operations.Over saw mobilization of job site and office supplies.Maintained and updated project schedule.Guided new employees with job site orientation and safety protocols.Generated quality control reports and progress photos.Maintained employee job hours.Ordered and purchased materials.Assisted field crews with framing, siding, painting, demolition, and job cleanup.","duration":"Jul 2008 Feb 2009 8 months","duration_short":"8 months","end_date":"Feb 2009","start_date":"Jul 2008","subtitle":"Kaleidoscope Construction Inc","title":"Manager Assistant"}],"url":""}]', '["“I managed Roman at Vacasa. I was particularly impressed with Roman’s skill in coming up with novel solutions to front-end problems. He was instrumental in making our site mobile friendly, and his contributions received praise from members of the company\'s design team. Roman is comfortable contributing to the front-end and back-end as needed. He is eager to learn, and impressed me with his focus on growth while I worked with him. Roman consistently advocated for activities to build stronger relationships on the team. He was always willing to help others both inside and outside of work. I’m glad that I got to know Roman, and would love to work with him again in the future.”","“Roman is a detail-oriented developer, especially when it comes to UI design and implementation. He was a pleasure to work with in two different teams and multiple projects. He constantly finds ways to improve on his technical skills, as it is projected in the work that he outputs. Oh, and he speaks Russian. +1”"]']### Assistant: The agent's job is to develop cloud/web applications for business processes, while today the user is reaching out to the agent because they need assistance with implementing UI design and implementation for their project.
### Human: Agent: ['Drew Johnson', "JZ Electric, Inc. professionally provides wiring for residential residences and commercial properties. We work closely with homeowners, building owners, contractors, architects, and designers to provide what the customer is looking to achieve. Our projects range from small service calls to very extensive projects. We specialize in the following: -Lighting design, lighting controls, remodel, new construction, high specification projects, generators, swimming pools, HVAC wiring, and much more. Homelink Entertainment professionally installs consumer and custom electronics for the residential and commercial markets. Our focus is with client interaction and design and selecting a reliable/easy to use/fun audio video system. Here are some of our specialties: -Home Theater Installation, Whole House Audio/Video, Lighting Control, Advance Control Systems, TV installation, Home Networking, Central Vac's, and Security.", 'Managing Partner at JZ Electric, Inc.', 'JZ Electric, Inc.', '[{"company":"JZ Electric, Inc.","company_id":null,"location":"Golden Valley, MN","positions":[{"description":"","duration":"Jan 2004 - Present 18 years 4 months","duration_short":"18 years 4 months","end_date":"Present","start_date":"Jan 2004","subtitle":"JZ Electric, Inc.","title":"Managing Partner"}],"url":""},{"company":"Homelink Entertainment","company_id":null,"location":"","positions":[{"description":"","duration":"2007 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"2007","subtitle":"Homelink Entertainment","title":"Managing Partner"}],"url":""}]', '["Matt Haberle “Drew has what it takes as a leader. His direct style combined with his collaborative nature creates win/win outcomes for his clients and team members. JZ Electic is a destination job for many because of the culture and vision Drew lives every day. ”","Michelle Drenckhahn “Drew is my \\"go to\\" guy for anything tv, audio, phone or home entertainment. I value his opinion, his expertise and work ethic. Having worked with Drew and his company fore several years, I highly recommend him to everyone I know including my clients, friends and family. I can\'t say enough about Drew and Homelink!”"]'] User: ['Zach Euse', 'I take pride in excellence, serving our customers to the very best of my ability. Relationships are everything and I strive to build them and maintain them to the highest standards. Respect, response time, communication & efficiency are the practices rolled out throughout my company.I want you to be 100% satisfied, to call us again and continue to refer us to your friends, family and co-workers. We work hard to exceed these expectations.', 'Owner at Exact Electric LLC', 'Exact Electric LLC', '[{"company":"Exact Electric LLC","company_id":"exact-electric-llc","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"Greater Seattle Area","positions":[{"description":"I provide electrical solutions to businesses and homeowners. Working closely with my clients to insure that I meet their lighting and power needs.Providing energy efficient solutions for Homes, Condos & Businesses; Lighting, Remodeling & Rewiring, Outdoor living spaces, Garages, ADU\'S & More! I provide electrical solutions to businesses and homeowners. Working closely with my clients to insure that I meet their lighting and power needs.Providing energy efficient solutions for Homes, Condos & Businesses; Lighting, Remodeling & Rewiring, Outdoor living spaces, Garages, ADU\'S & More!","duration":"Oct 2008 - Present 13 years 2 months","duration_short":"13 years 2 months","end_date":"Present","start_date":"Oct 2008","subtitle":"Exact Electric LLC","title":"Owner"}],"url":"https://www.linkedin.com/company/exact-electric-llc"}]', '["Brian Decker “Zach\'s team was great. I know Zach work from seeing it on the job. I work in construction, and when he worked on my house his team was most impressive. We set a time for Zach\'s Electrician arrive at my house during the \'chaos hour\' of the morning. That is to say he arrived right on time as scheduled but met up with my family of 4 little kids during the waiting hour. He was so courteous, clean and professional. I can\'t say enough about that. Covered floors as he cut in ceiling fans, rewired outlets and offered suggestions on switches to wire them the way they work best. He worked efficiently and left the house cleaner than he found it. That is to say no little choking hazards left for the toddlers. I found this to be very respectful along with doing great work. thanks Exact Electric”","Chris Peterson “Zach has demonstrated to me time after time over the years that I can count on him. He brings to the table a complete package of hard work, professionalism, intelligence, responsibility, and integrity that is extremely hard to come by in this industry. I always know that I can count on Zach. I\'ve never considered working with another electrician, and I\'m not sure how I ever could. We\'ve grown together in this industry, and I look forward to many more years of successful projects and healthy business environments beside him.”"]']### Assistant: The agent's job is to provide electrical solutions to businesses and homeowners, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a lighting and power project for the user's home.
### Human: Agent: ['Scott Knight', 'Scott Knight is an experienced Project Manager, Program manager, Support Delivery Manager and Operations Manager, with a history of success overseeing service delivery and technical service delivery teams enhancing performance and profitability for high-profile accounts. He offers specialized expertise in service delivery, with a demonstrated record of leading the implementation of innovative, customer-focused process improvement projects. His experience includes exceeding service level agreement requirements in metrics-driven project environments; cultivating stakeholder and vendor relations; providing in-depth data analysis and program status in support of strategic initiatives; and recruiting, building, and managing expert teams and consensus at all organizational levels.', 'Project Manager at Lumen', 'Lumen Technologies', '[{"company":"Lumen Technologies","company_id":"lumentechnologies","industry":"IT Services and IT Consulting","location":"Littleton, Colorado","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Lumen Technologies","title":"Project Manager"}],"url":"https://www.linkedin.com/company/lumentechnologies"},{"company":"CenturyLink","company_id":"centurylink","location":"","positions":[{"description":"","duration":"Oct 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Oct 2019","subtitle":"CenturyLink","title":"Project Manager"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"Kforce Inc","company_id":"kforce","location":"Littleton, Co","positions":[{"description":"Managing NNI Grooms projects on behalf of CenturyLink Managing NNI Grooms projects on behalf of CenturyLink","duration":"May 2019 Oct 2019 6 months","duration_short":"6 months","end_date":"Oct 2019","start_date":"May 2019","subtitle":"Kforce Inc","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/kforce"},{"company":"Currently Seeking Opportunities","company_id":"currently-seeking-opportunitiesbeumer","location":"Greater Denver Area","positions":[{"description":"","duration":"Jan 2019 Oct 2019 10 months","duration_short":"10 months","end_date":"Oct 2019","start_date":"Jan 2019","subtitle":"Currently Seeking Opportunities","title":"Currently Seeking Opportunities"}],"url":"https://www.linkedin.com/company/currently-seeking-opportunitiesbeumer"},{"company":"CA Technologies","company_id":"ca-technologies","location":null,"positions":[{"description":"Responsible for managing the implementation and execution of business objectives for Enterprise Software support teams. Engages as a part of a global team of Support Delivery Managers focused on the region of their location. Facilitate defect management efforts coordinating with Development, Product Management and Customers. Spearhead and conduct projects to improve operation and customer satisfaction.","duration":"Mar 2015 Jan 2019 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2019","start_date":"Mar 2015","subtitle":"CA Technologies","title":"Support Delivery Manager"},{"description":"","duration":"Mar 2015 Jan 2019 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2019","start_date":"Mar 2015","subtitle":"CA Technologies","title":"Support Delivery Manager"}],"url":"https://www.linkedin.com/company/ca-technologies"},{"company":"Worldwide Tech Services / BancTec","company_id":null,"location":null,"positions":[{"description":"Served as primary leadership force for service delivery and strategic management as leader of 2 Area Managers leading teams of 5-6 supervisors responsible for more than 135 field technicians each. Managed and streamlined performance of major global accounts including Dell, IBM, and Hughes Network Systems. Exceeded 92% customer satisfaction rating required by Dell client contract on consistent basis. Enhanced service delivery levels above contractual agreements for very \\"HIGH PROFILE\\" accounts, assuring dramatic customer satisfaction improvements. .","duration":"Jan 2009 Dec 2013 5 years","duration_short":"5 years","end_date":"Dec 2013","start_date":"Jan 2009","subtitle":"Worldwide Tech Services / BancTec","title":"Regional Director"},{"description":"Promoted to direct 9-person technical team overseeing 35 direct reports each, serving high-profile clients throughout United States. Managed vendor relationships in context of high-profile accounts including Dell, Lexmark, and EDS. Coordinated service delivery aspect of transition to SAP version R/3 company-wide, playing key role in designing custom service delivery module. Exceeded profit margins for district by 40% through consistent and comprehensive customer relationship management and performance monitoring of key metrics. Led detailed training programs for supervisors and technical experts targeting improved customer service delivery. Recovered over $70,000 in lost revenue from high-profile customer. Achieved District Manager of the Year Award for outstanding performance and achievement in driving P&L success district-wide.","duration":"Apr 2001 Jan 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Jan 2010","start_date":"Apr 2001","subtitle":"Worldwide Tech Services / BancTec","title":"District Manager"},{"description":"Directed 3 national-level service delivery programs, with responsibility over profit and loss performance, budget, cost control, and staff leadership for $12 million annual project portfolio. Developed and cultivated vendor relationships. Played key role in implementing RFP process; assisted in proposal delivery for global enterprise clients. Exceeded profit margin goals by approximately 63% on large-scale nationwide projects. Enhanced processes in transitioning from 1st to 3rd party vendor interaction standards. Secured $400,000 in revenue by designing innovative metrics / logistics model offering fine-tuned measurement of business and service standards in compliance with customer expectations.","duration":"Aug 1997 Apr 2001 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2001","start_date":"Aug 1997","subtitle":"Worldwide Tech Services / BancTec","title":"Program Manager"}],"url":""}]', '["Erik Bresnihan “Scott and I were Support Delivery Managers for the UIM (Unified Infrastructure Management) product at CA Technologies in North America. We spent a lot of time working together and discussing various projects and initiatives to improve support; he is a very focused manager and clear communicator which made working together very productive. Scott has excellent Project Management and Program Management skills...he ran weekly meetings with CA\'s Development and Sustaining Engineering teams to track Support\'s open backlog which resulted in improved customer satisfaction metrics, along with an improved working relationship with those teams. He is also familiar with Agile Methodology and understood the way those teams needed to prioritize their workload. The worldwide UIM support team was seen as a leader at CA and Scott was a big part of that success. Without reservation, I would recommend Scott as an asset to any company or organization.”","Shawn Walsh “I was very fortunate to have the opportunity to have worked with Scott while supporting the Nimsoft / CA Unified Infrastructure Management solution. Scott has all of the qualities you would want in a manager. Scott is a leader. He is wise, honest, forthcoming and a great communicator and proficient on getting the entire team on the same page. Scott is a creative leader that is always finding better ways to support our clients, constantly innovating and finding ways to be more efficient. He was never satisfied with the status quo or \\"business as usual\\". I hope I will have another opportunity to work with Scott again.”"]'] User: ['David E. Brown', 'Experienced Senior Operations Project Manager with a demonstrated history of working in the information technology and services industry. Strong support professional skilled in IT Strategy, Professional Services, Management, Software as a Service (SaaS), and Pre-sales.', 'Renewals Sales Operations, Sr Project Manager at Blue Yonder', 'Blue Yonder', '[{"company":"Blue Yonder","company_id":"blueyonder","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jun 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Blue Yonder","title":"Renewals Sales Operations, Sr Project Manager"},{"description":"","duration":"Dec 2014 Jun 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jun 2018","start_date":"Dec 2014","subtitle":"Blue Yonder","title":"Senior Renewals Manager"},{"description":"","duration":"May 2012 Dec 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2014","start_date":"May 2012","subtitle":"Blue Yonder","title":"Senior Support Liaison/Renewals Partner"},{"description":"","duration":"2009 May 2012 3 years","duration_short":"3 years","end_date":"May 2012","start_date":"2009","subtitle":"Blue Yonder","title":"Senior Product Specialist"},{"description":"","duration":"2001 2009 8 years","duration_short":"8 years","end_date":"2009","start_date":"2001","subtitle":"Blue Yonder","title":"Technical Analyst Support"}],"url":"https://www.linkedin.com/company/blueyonder"},{"company":"McKesson","company_id":"mckesson","location":"","positions":[{"description":"","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"McKesson","title":"Chain Accounts Mgr/Technical Analyst"}],"url":"https://www.linkedin.com/company/mckesson"},{"company":"Ames Department Stores","company_id":null,"location":"","positions":[{"description":"","duration":"1988 1997 9 years","duration_short":"9 years","end_date":"1997","start_date":"1988","subtitle":"Ames Department Stores","title":"Project Manager"}],"url":""}]', '["Kristen Martin “David\'s technical knowledge and customer focus were the competencies that made him. These compentencies were what drove me to select him to work with an escalated customer or complicated technical issue. I knew I could rely on him to resolve the situation with little assistance from me.”","Scott Pedersen “Davie was an enthusiastic co-worker that was always concerned with the best interests of the customers he worked with. He was always had a positive attitude and a great motivator.”"]']### Assistant: The agent's job is to oversee project management and enhance service delivery for high-profile accounts, while the user is reaching out to the agent for assistance in improving IT strategy and pre-sales support.
### Human: Agent: ['Candace Dean', '"The important thing is that we must be constantly moving forward - yes, the progressive realization of a predetermined goal. And our growth should never end." -Og Mandino', 'Orpheum Theatre Group', 'Orpheum Theatre Group', '[{"company":"Orpheum Theatre Group","company_id":"orpheum-theatre-group","industry":"Entertainment Providers","location":"Memphis, Tennessee, United States","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Orpheum Theatre Group","title":"Senior Manager of Development"}],"url":"https://www.linkedin.com/company/orpheum-theatre-group"},{"company":"American Cancer Society","company_id":"american-cancer-society","location":null,"positions":[{"description":"","duration":"Nov 2018 Apr 2022 3 years 6 months","duration_short":"3 years 6 months","end_date":"Apr 2022","start_date":"Nov 2018","subtitle":"American Cancer Society","title":"Associate Director, Development"},{"description":"","duration":"Jan 2016 Nov 2018 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 2018","start_date":"Jan 2016","subtitle":"American Cancer Society","title":"Senior Community Development Manager"},{"description":"","duration":"Dec 2013 Jan 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jan 2016","start_date":"Dec 2013","subtitle":"American Cancer Society","title":"Community Development Manager"}],"url":"https://www.linkedin.com/company/american-cancer-society"},{"company":"Vanderbilt University Medical Center","company_id":"vanderbilt-university-medical-center","location":null,"positions":[{"description":"Meharry, Vanderbilt, TSU Cancer Partnership - Community Outreach Core ; National Cancer Institute - National Outreach Network","duration":"Mar 2012 Dec 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2013","start_date":"Mar 2012","subtitle":"Vanderbilt University Medical Center","title":"Community Health Educator"},{"description":"Office of Patient and Community Education","duration":"Mar 2011 Mar 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2012","start_date":"Mar 2011","subtitle":"Vanderbilt University Medical Center","title":"Program Coordinator"}],"url":"https://www.linkedin.com/company/vanderbilt-university-medical-center"}]', '["Lauren Trowbridge “Candace is a servant, graceful, and courageous leader in the workplace at the American Cancer Society. In my experience working under her leadership she is constantly asking me, \\"What can I do for you?\\" She sets herself apart from management because of her heart to truly serve her employees. She is also extremely graceful, which I\'ve personally witnessed in difficult situations that she\'s been in. In those difficult situations I\'ve also seen her be courageous and bold. She is extremely thoughtful in her actions and responses, but she is quick to make her position, idea, or response clear. These are just a few attributes that Candace exemplifies in the workplace that makes her a wonderful leader!”","Alyssa Brandon, LMSW “Candace is an outstanding person to work with. She is a very dedicated person who is a team player. She is very hard working, going above and beyond any assignment given to her. Any organization would be fortunate to have her as an employee.”"]'] User: ['Rachel McNair', 'Passionate about all things OD (learning, development, talent, performance, change management - you name it!)', 'Growth and Development Manager at GroundTruth', 'GroundTruth', '[{"company":"GroundTruth","company_id":"groundtruthco","industry":"Advertising Services","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Aug 2021","subtitle":"GroundTruth","title":"Growth and Development Manager"}],"url":"https://www.linkedin.com/company/groundtruthco"},{"company":"VICE Media","company_id":"vice-media","location":"","positions":[{"description":"","duration":"Mar 2020 Aug 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2021","start_date":"Mar 2020","subtitle":"VICE Media","title":"Learning and Development Manager"}],"url":"https://www.linkedin.com/company/vice-media"},{"company":"Blink Fitness","company_id":"blink-fitness","location":"","positions":[{"description":"","duration":"Jul 2019 Mar 2020 9 months","duration_short":"9 months","end_date":"Mar 2020","start_date":"Jul 2019","subtitle":"Blink Fitness","title":"Organizational Development Manager"}],"url":"https://www.linkedin.com/company/blink-fitness"},{"company":"AlphaSights","company_id":"alphasights","location":"","positions":[{"description":"","duration":"Apr 2018 Jul 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2019","start_date":"Apr 2018","subtitle":"AlphaSights","title":"Professional Development Associate"}],"url":"https://www.linkedin.com/company/alphasights"},{"company":"Viacom","company_id":"viacom","location":"Greater New York City Area","positions":[{"description":"","duration":"Oct 2017 Dec 2017 3 months","duration_short":"3 months","end_date":"Dec 2017","start_date":"Oct 2017","subtitle":"Viacom","title":"Organizational Effectiveness Graduate Intern"}],"url":"https://www.linkedin.com/company/viacom"},{"company":"Population Council","company_id":"population-council","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2017 Sep 2017 6 months","duration_short":"6 months","end_date":"Sep 2017","start_date":"Apr 2017","subtitle":"Population Council","title":"Talent Management Graduate Intern"}],"url":"https://www.linkedin.com/company/population-council"},{"company":"Changing The Present","company_id":"changing-the-present","location":"Greater New York City Area","positions":[{"description":"","duration":"Dec 2016 Apr 2017 5 months","duration_short":"5 months","end_date":"Apr 2017","start_date":"Dec 2016","subtitle":"Changing The Present","title":"Human Resources Intern"}],"url":"https://www.linkedin.com/company/changing-the-present"},{"company":"Binghamton University","company_id":"binghamton-university","location":"Binghamton, New York","positions":[{"description":"","duration":"Sep 2014 Jun 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2016","start_date":"Sep 2014","subtitle":"Binghamton University","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/binghamton-university"},{"company":"Atlantic Beach Club Inc","company_id":"atlantic-beach-club-inc","location":"","positions":[{"description":"","duration":"Mar 2009 Sep 2015 6 years 7 months","duration_short":"6 years 7 months","end_date":"Sep 2015","start_date":"Mar 2009","subtitle":"Atlantic Beach Club Inc","title":"Cabana Attendant"}],"url":"https://www.linkedin.com/company/atlantic-beach-club-inc"},{"company":"Nassau County Department of Mental Health","company_id":null,"location":"Hempstead, NY","positions":[{"description":"-Observed the Assessment and Referral Center under the supervision of Lisa Murphy, Nassau County Commissioner of Human Services and sat in on behavioral assessment sessions -Observed the Assessment and Referral Center under the supervision of Lisa Murphy, Nassau County Commissioner of Human Services and sat in on behavioral assessment sessions","duration":"May 2015 Aug 2015 4 months","duration_short":"4 months","end_date":"Aug 2015","start_date":"May 2015","subtitle":"Nassau County Department of Mental Health","title":"Intern"}],"url":""},{"company":"Institute for Child Development","company_id":null,"location":"Binghamton, New York","positions":[{"description":"-Assisted children with Autism and learning disabilities to better comprehend age appropriate coursework in a supervised setting by modifying negative behaviors during individual tutoring sessions that employed the use of applied behavior analysis and a token economy system -Assisted children with Autism and learning disabilities to better comprehend age appropriate coursework in a supervised setting by modifying negative behaviors during individual tutoring sessions that employed the use of applied behavior analysis and a token economy system","duration":"Jan 2014 Dec 2014 1 year","duration_short":"1 year","end_date":"Dec 2014","start_date":"Jan 2014","subtitle":"Institute for Child Development","title":"Trainee"}],"url":""}]', '["Davidson Hang “Rachel is an excellent leader because she is capable of being a one-person army. She looks after everyone and is very collaborative. It\'s been a pleasure working with her. We put together a leadership program, and she has a lot of experience working for many different companies and is highly passionate about Organizational Development and coaching. She gets it and has such an excellent attitude towards getting stuff done in life. I would be more than glad to work with her again on future projects.”","Shannon Skinner “Rachel exceeded my expectations while tenured at Blink Fitness. Her role was new, so I was unsure how I would interact with her on certain projects, but she made sure everyone knew who she was and what she was there to accomplish. With her help, we were able to kick-start a Mentorship program for Blink which had everyone excited! She would always go above and beyond her position without even being asked, and she would would never complain about the added work. If someone gave her an idea for a project, the next day she would have a full presentation for review. Rachel is a great department partner and will ensure what you are out to complete will be a true success!”"]']### Assistant: The agent's job is to oversee growth and development at their company. Today, the user is reaching out to the agent because they need assistance in implementing a leadership program at their organization.
### Human: Agent: ['Andrea LaSala Snyder', 'Marketing and business executive, I have 20+ years of demonstrated success in delivering marketing solutions and driving growth from startups to Fortune 100 companies across diverse industries including Financial Services, Media, Retail, and Technology. Throughout my career, I have been recognized for leveraging a strong business acumen with solid marketing expertise to transform brands and develop business-building strategies for globally-known entities. A motivating and inspiring leader, I cultivate and nurture relationships with all levels of the organization and build and develop teams that produce results and optimize performance to boost client satisfaction.Passionate about sharing winning marketing strategies that challenge the status quo and drive revenue growth for clients and organizations.', 'Marketing Leader • Strategic Thinker • Growth Driver', 'Teachers Federal Credit Union', '[{"company":"Teachers Federal Credit Union","company_id":"teachers-federal-credit-union","industry":"Banking","location":"New York, United States","positions":[{"description":"Member of executive management team brought in to drive the transformation of the Teacher’s brand. Responsible for the full spectrum of marketing functions including Brand and Strategy (marketing operations, strategic partnerships, creative), Product Marketing (performance), Digital Experience (website, SEO, email, social, paid media, CRM), and Communications (internal, external, PR), focused on driving strategic initiatives that position the Brand for long-term growth and expansion.","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Teachers Federal Credit Union","title":"Head Of Marketing"}],"url":"https://www.linkedin.com/company/teachers-federal-credit-union"},{"company":"Wpromote","company_id":"wpromote","location":null,"positions":[{"description":"Oversaw the daily operations of the NY offices and the Agency’s top clients.","duration":"2010 2020 10 years","duration_short":"10 years","end_date":"2020","start_date":"2010","subtitle":"Wpromote","title":"Managing Director, Northeast"},{"description":"Responsible for agency operations, holding full P&L accountability with oversight for 30+ employees and all agency service channels, including account management, paid media, social media, creative, and SEO. Established systems to support growth and drove process improvement initiatives agency-wide.","duration":"2013 2017 4 years","duration_short":"4 years","end_date":"2017","start_date":"2013","subtitle":"Wpromote","title":"Vice President of Operations"},{"description":"Led Client Services team and drove a company transformation to a full-service performance marketing agency. Leveraged experience to create processes and policies to support enterprise-level clients and expand service offerings.","duration":"2010 2013 3 years","duration_short":"3 years","end_date":"2013","start_date":"2010","subtitle":"Wpromote","title":"Vice President of Client Services"}],"url":"https://www.linkedin.com/company/wpromote"},{"company":"Ogilvy & Mather","company_id":"ogilvy","location":"New York, New York, United States","positions":[{"description":"Managed the agency’s largest clients, including UPS and IBM’s Americas and Worldwide divisions and launched campaigns in Geo nations and local countries. Guided strategy, implementation, and execution, in addition to developing annual and quarterly operating plans to support client business initiatives.","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"Ogilvy & Mather","title":"Partner, Marketing Director"}],"url":"https://www.linkedin.com/company/ogilvy"},{"company":"Arnold Worldwide","company_id":"arnold-worldwide","location":"Boston, Massachusetts, United States","positions":[{"description":"Developed strategies through traditional and interactive campaigns that solved communications, marketing, and advertising needs, and maximized marketplace opportunities.","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Arnold Worldwide","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/arnold-worldwide"},{"company":"Babson College","company_id":"babson-college","location":"Greater Boston","positions":[{"description":"Supervised team of 5 charged with the end-to-end production of all marketing materials for the college. Implemented new processes that increased department productivity by over 100%.","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"Babson College","title":"Publications Manager"}],"url":"https://www.linkedin.com/company/babson-college"},{"company":"John Hancock Financial Services","company_id":"john-hancock","location":"Boston, Massachusetts, United States","positions":[{"description":"Responsible for the design, production, and coordination of all marketing materials used in support of products and services offered through Signator Financial Network.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"John Hancock Financial Services","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/john-hancock"},{"company":"DigitasLBi_US","company_id":"digitas-north-america","location":"Boston, Massachusetts, United States","positions":[{"description":"Launched Ann Taylor’s first e-commerce website and was embedded in London with the King Fisher client.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"DigitasLBi_US","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/digitas-north-america"}]', '["“I worked with Andrea for over 4 years at PV and she was the best manager / mentor / friend that I could have asked for during my time there. She helped me grow into the marketer I am today by spending endless time training and walking me through how to speak to, and provide top notch deliverables to clients. She is an asset that helped grow PV into a top tier agency and our team grow into what it is today.”","“Andrea is one of the most talented marketers I have ever had the pleasure of working with on a daily basis. She takes it upon herself to really understand the needs of each client and to offer solutions that make sense for growing their business. Clients and coworkers enjoy Andreas positive and upbeat attitude and all who work with her gain valuable experience and personal growth. She is truly one of the greats!”"]'] User: ['Daniel W.', 'Experienced Financial Executive with a demonstrated history of working in the banking industry. Skilled in Product Management, Negotiation, Coaching, Sales, Customer Relationship Management (CRM), and Team Building. Strong sales professional with a Bachelor of Science (B.S.) focused in Business, Management, Marketing, and Related Support Services from Massey University.', 'Assistant Vice President Regional Manager at UNIFY Financial Credit Union', 'UNIFY Financial Credit Union', '[{"company":"UNIFY Financial Credit Union","company_id":"unify-financial-credit-union","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Oct 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Oct 2016","subtitle":"UNIFY Financial Credit Union","title":"Assistant Vice President Regional Manager"},{"description":"","duration":"Aug 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"UNIFY Financial Credit Union","title":"Co-Chair Diversity, Equity & Inclusion Council"}],"url":"https://www.linkedin.com/company/unify-financial-credit-union"},{"company":"Bank of the West","company_id":"bank-of-the-west","location":"Covered all USA retail locations","positions":[{"description":"","duration":"Oct 2011 Sep 2016 5 years","duration_short":"5 years","end_date":"Sep 2016","start_date":"Oct 2011","subtitle":"Bank of the West","title":"Vice President Sales Development Manager"}],"url":"https://www.linkedin.com/company/bank-of-the-west"},{"company":"U.S. Bank","company_id":"us-bank","location":"California, United States","positions":[{"description":"","duration":"Jan 2009 Oct 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2011","start_date":"Jan 2009","subtitle":"U.S. Bank","title":"Assistant Vice President Branch Development Manager"}],"url":"https://www.linkedin.com/company/us-bank"},{"company":"Wells Fargo","company_id":"wellsfargo","location":"California, United States","positions":[{"description":"","duration":"Jan 2003 Dec 2008 6 years","duration_short":"6 years","end_date":"Dec 2008","start_date":"Jan 2003","subtitle":"Wells Fargo","title":"Assistant Vice President Branch Manager"}],"url":"https://www.linkedin.com/company/wellsfargo"}]', '["Rob Tang “Dan was a key leader in supporting the partnership between retail banking and wealth management groups in support of the bank\'s mass affluent client strategy. He played an instrumental role in helping to develop and implement sales and service processes that enabled bankers and financial advisors to provide an integrated and high quality client experience. Dan is well respected by peers and management for his ability to deliver business results. I really valued Dan as a highly professional and personable business partner. ”","Mustafa Y. “Daniel is a very passionate leader who values developing his staff to better serve clients. His leadership skills have made a tremendous impact on customer service and has set a great impression among many in the banking world.He\'s a friend, a mentor, and a coach to many.”"]']### Assistant: The agent's job is to drive marketing strategies and revenue growth for clients and organizations, and today, the agent is reaching out to the user because they need to discuss a potential partnership opportunity between UNIFY Financial Credit Union and Teachers Federal Credit Union.
### Human: Agent: ['Brent Rooney 🇺🇸', 'Brent RooneyManaging Partner, Patriot E&P, LLC, Savile Row Land & Title, LLC, and Tiger Oil Company, LLC. From an early age, Brent acquired key values such as leadership and commitment from a highly decorated term in the United States Marine Corp and over the past three decades has transferred that work ethic into numerous profitable ventures. Most recently, Brent created a name for himself within the oil and gas industry by creating and developing three successful companies that continue to gain in momentum.With 20 years of successful business experience under his belt he began his dive into the Oil & Gas industry when he started Rooney Resources in 2010. During this time, he gained valuable knowledge as a landman and later as a land manager for Okie Energy which led to his most recent accomplishments as a managing partner in three competitive LLC’s, Patriot E&P, Savile Row Land and Title, and Bison Solutions, LLC. With the assistance of his current partners, Brent was able to quickly build and secure these companies through the lucrative management of one client’s oil and gas portfolio--primarily mineral and lease acquisitions--which included Canadian, Carter, and Stephens County of Oklahoma.Patriot E&P and Bison Solutions both specialize in acquisition services, land management, and regulatory support services.Savile Row Land and Title is an experienced petroleum land company located in the heart of Oklahoma. Their expertise in land service includes the following: lease administration, lease acquisitions, right-of-way, due diligence, ownership reports, and curative procedures.For more information about these companies, please visit: https://patriotepland https://www.srlt.land#patriote&p # savilerowland #lithiummining #cryptomining #oil&gas #energy', 'Managing Partner at Patriot E&P, Savile Row Land & Title, and Tiger Oil Company', 'Patriot E&P, LLC', '[{"company":"Patriot E&P, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Patriot E&P, LLC","title":"Managing Partner"}],"url":""},{"company":"Savile Row Land & Title, LLC","company_id":"savile-row-land-title-llc","location":"Oklahoma City, Oklahoma Area","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Savile Row Land & Title, LLC","title":"Managing Partner"}],"url":"https://www.linkedin.com/company/savile-row-land-title-llc"},{"company":"Rooney Resources","company_id":null,"location":"Oklahoma City, Oklahoma Area","positions":[{"description":"• Managed a team of 20 landmen responsible for oil and gas mineral and lease acquisition, due diligence, mineral title research, well data research, in-house experience and title opinion curative• Performed duties as a Lead System Analyst in the development of a proprietary land based system• Recognized as a top performer on multiple projects with experience in Colorado, Illinois, Indiana, Kentucky, Oklahoma and Texas• Provided field training for lease buyers that were new to projects","duration":"May 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"May 2010","subtitle":"Rooney Resources","title":"Oil and Gas Landman"}],"url":""},{"company":"Okie Energy, LLC","company_id":"okie-energy-llc","location":"Oklahoma City, Oklahoma Area","positions":[{"description":"","duration":"Jan 2017 Apr 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2018","start_date":"Jan 2017","subtitle":"Okie Energy, LLC","title":"Land Manager"}],"url":"https://www.linkedin.com/company/okie-energy-llc"},{"company":"G C Services","company_id":"g-c-services","location":null,"positions":[{"description":"• Managed all operational aspects of two third party call center and one first party call center operations, including human resources, performance evaluations, budgeting and hiring• Supervised, trained and directed daily activities of 120 account representatives, 12 assistant managers and 8 support staff• Designed and implemented an innovative first party operation manned with third party collectors, which increased efficiency and effectiveness","duration":"Oct 2007 May 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2010","start_date":"Oct 2007","subtitle":"G C Services","title":"National Service Center Manager"},{"description":"• Supervised, trained and directed daily activities of 95 employees responsible for the performance of high profile portfolios of delinquent accounts consisting of consumer, tax, auto deficiency and telecom clients• Managed the collection folder including developing and implementing a training program for management and account representatives; awarded Manager of the Year in 2001• Coordinated with Center Management to budget, payroll, strategize, monitor, calibrate, manage files and hiring processes• Interfaced with numerous clients including acting as the operational executive for one of the company’s top 25 clients","duration":"Oct 2000 Oct 2007 7 years 1 month","duration_short":"7 years 1 month","end_date":"Oct 2007","start_date":"Oct 2000","subtitle":"G C Services","title":"Collection Manager"},{"description":"• Managed group of collectors ranging from 10-25 collectors working several different types of government and consumer charged off portfolios• Developed and monitored entry level managers• Clients included consumer and tax portfolios• Responsible for the training and development of all new employees• Assisted in opening two new offices for the company","duration":"Apr 1997 Oct 2000 3 years 7 months","duration_short":"3 years 7 months","end_date":"Oct 2000","start_date":"Apr 1997","subtitle":"G C Services","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/g-c-services"},{"company":"Payco American Corporation","company_id":null,"location":"Oklahoma City, Oklahoma Area","positions":[{"description":"• Responsible for managing group of collectors on two different types of portfolios• Experience with government and consumer portfolios including student loans, tax and consumer debt • Responsible for managing group of collectors on two different types of portfolios• Experience with government and consumer portfolios including student loans, tax and consumer debt","duration":"Mar 1994 Mar 1997 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 1997","start_date":"Mar 1994","subtitle":"Payco American Corporation","title":"Performance Manager"}],"url":""},{"company":"Investigations, Inc","company_id":null,"location":"Oklahoma","positions":[{"description":"• Assisted individuals, businesses, and attorneys by finding and analyzing information• Performed various types of surveillance and searches• Worked a wide range of cases including but not limited to Workers\' Compensation to Federal Indigent Defense Services • Assisted individuals, businesses, and attorneys by finding and analyzing information• Performed various types of surveillance and searches• Worked a wide range of cases including but not limited to Workers\' Compensation to Federal Indigent Defense Services","duration":"Mar 1993 May 1995 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 1995","start_date":"Mar 1993","subtitle":"Investigations, Inc","title":"Private Investigator"}],"url":""},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"Washington, D.C.","positions":[{"description":"• Recruiter. Responsible for the largest area in the command.• Field Artillery• Staff NCO School• Completed several leadership courses including two advanced courses• National Defense Service Medal• Certificate of Commendation (6) • Recruiter. Responsible for the largest area in the command.• Field Artillery• Staff NCO School• Completed several leadership courses including two advanced courses• National Defense Service Medal• Certificate of Commendation (6)","duration":"Oct 1987 Jan 1993 5 years 4 months","duration_short":"5 years 4 months","end_date":"Jan 1993","start_date":"Oct 1987","subtitle":"United States Marine Corps","title":"Sergeant"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["JOHNNY SHANNON “This man is a hard working, goals driven, fair LEADER! I learned a lot about management from him, especially where it counts: Being understanding and aware of the needs of your team mates and finding out what they need to meet their own personal bonus goals. Thanks for humbling me in my prime in the collections, risk management industry! Congratulations on your new role.”","Arjay S. “Brent is a strong and fair negotiator. We successfully negotiated an oil and gas lease with Brent. Brent is an asset to his company. ”"]'] User: ['Ramyaa Duraiswami', 'I am an engineer turned recruiter. I help startups hire their engineering talents. Skilled in placing Fulltime, Contract to Hire, and Contract position.', 'Technical Recruiter | Startup Recruiting', 'Self-Employed', '[{"company":"Self-Employed","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Self-Employed","title":"Technical Recruiter"}],"url":""},{"company":"Triune Infomatics Inc","company_id":"triune-infomatics-inc","location":"Fremont, CA","positions":[{"description":"","duration":"Jun 2017 Sep 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2019","start_date":"Jun 2017","subtitle":"Triune Infomatics Inc","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/triune-infomatics-inc"},{"company":"Mumba Technologies, Inc.","company_id":"mumba-technologies","location":"San Jose, CA","positions":[{"description":"","duration":"Nov 2016 May 2017 7 months","duration_short":"7 months","end_date":"May 2017","start_date":"Nov 2016","subtitle":"Mumba Technologies, Inc.","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/mumba-technologies"},{"company":"Wipro","company_id":"wipro","location":"Chennai Area, India","positions":[{"description":"","duration":"Jul 2007 Feb 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2009","start_date":"Jul 2007","subtitle":"Wipro","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/wipro"}]', '["“Ramyaa is a very talented recruiter. I’ve partnered with Ramyaa on a number of recruiting projects for tech startups in the Bay Area. I was impressed by Ramyaa’s ability to connect with extremely relevant candidates and engage them to the process. In general she handled the toughest projects - effortlessly. That skill seemed to come perfectly naturally to her. Ramyaa would definitely be an asset to any team!”","“Ramyaa is one of the best recruiter I have worked with. she goes above and beyond finding candidates, seeking feedback and keeping the communication alive. I would strongly recommend Ramyaa and she is the best. thanks ”"]']### Assistant: The agent's job is to recruit engineering talents for startups, and today the user is reaching out to the agent because they need assistance in hiring engineering professionals for their startup company.
### Human: Agent: ['Kate Ambrosia', 'I am a Licensed Clinical Social Worker. I specialize in fields of recreational therapy; yoga & mindfulness, art & expressive therapy, holistic health as well as trauma recovery focused treatment.', 'LCSW', 'Tennessee Valley Medical Center, Department of Veteran Affairs', '[{"company":"Tennessee Valley Medical Center, Department of Veteran Affairs","company_id":null,"location":"Tennessee Valley Medical Center","positions":[{"description":"I currently work for the VA Behavior Mental Health Line at the VA Hospital; Murfreesboro and Nashville Campus, TN. I provide a wide spectrum of counseling services to veterans, spouses & families. I currently work for the VA Behavior Mental Health Line at the VA Hospital; Murfreesboro and Nashville Campus, TN. I provide a wide spectrum of counseling services to veterans, spouses & families.","duration":"Sep 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Tennessee Valley Medical Center, Department of Veteran Affairs","title":"Licensed Clinical Social Worker"}],"url":""},{"company":"Orland Park Vet Center","company_id":null,"location":"Orland Park Vet Center- Department of Veteran Affairs","positions":[{"description":"As a Readjustment Counselor, I provided services to recently discharged active duty members, veterans, spouses, children and \\"Gold Star\\" families, to help provide support, resources, case management, outreach and counseling services. As a Readjustment Counselor, I provided services to recently discharged active duty members, veterans, spouses, children and \\"Gold Star\\" families, to help provide support, resources, case management, outreach and counseling services.","duration":"Feb 2015 Sep 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2016","start_date":"Feb 2015","subtitle":"Orland Park Vet Center","title":"Social Worker- Readjustment Counselor"}],"url":""},{"company":"Seven Counties Services","company_id":"sevencounties","location":"Louisville, Kentucky Area","positions":[{"description":"I served as a school social worker for elementary age children in various schools within the Jefferson County Public School System, of the Louisville area, in Kentucky. I provided individual, group and family counseling to students and their families.I also served as a mental health counselor/therapist in our site based program, providing intensive and brief therapy for individuals and families, ages 3-18. I served as a school social worker for elementary age children in various schools within the Jefferson County Public School System, of the Louisville area, in Kentucky. I provided individual, group and family counseling to students and their families.I also served as a mental health counselor/therapist in our site based program, providing intensive and brief therapy for individuals and families, ages 3-18.","duration":"Aug 2011 Sep 2014 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2014","start_date":"Aug 2011","subtitle":"Seven Counties Services","title":"Senior Social Worker"}],"url":"https://www.linkedin.com/company/sevencounties"},{"company":"Lamb\'s Fold Center","company_id":null,"location":"Joliet, IL","positions":[{"description":"I worked as a program support staff employee at a domestic abuse and homeless shelter, for women and children. I worked in the residential facility, providing social work and support services to the residents. I worked as a program support staff employee at a domestic abuse and homeless shelter, for women and children. I worked in the residential facility, providing social work and support services to the residents.","duration":"Aug 2009 Aug 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2010","start_date":"Aug 2009","subtitle":"Lamb\'s Fold Center","title":"Program Support Staff Worker"}],"url":""},{"company":"Bear Necessities Pediatric Cancer Foundation","company_id":"bear-necessities-pediatric-cancer-foundation","location":"Chicago, IL","positions":[{"description":"I assisted the director of the Small Miracles Program, in providing case management services to wish participants and their families. I assisted in fundraising and event planning activities as well. I assisted the director of the Small Miracles Program, in providing case management services to wish participants and their families. I assisted in fundraising and event planning activities as well.","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"Bear Necessities Pediatric Cancer Foundation","title":"Small Miracles Program Intern"}],"url":"https://www.linkedin.com/company/bear-necessities-pediatric-cancer-foundation"}]', '["Kathleen Casey “We were fortunate to have Kate working with Bear Necessities Pediatric Cancer Foundation helping us with one of our major programs. Our Bear Hug (formerly our Small Miracle) Program works directly with the children we serve who are battling cancer. It takes an organized, multi-task oriented individual to manage this program. Kate was able to step in and work directly with our patients and families to make Bear Hugs possible during a most critically time period. Kate was an absolute delight and asset to our organization during that time and we would welcome her back in any capacity to help us in our mission to bring hope and joy to these children.”","Jean Terdic “As Kate\'s immediate supervisor at Lamb\'s Fold Center for Women and Children I found Kate be a joy to have on our team. She is outgoing, warm, and friendly. Kate is a skilled Social Worker who takes a pro-active approach to her work. Kate is also prompt and dependable. ”"]'] User: ['Heather Tipaldos', 'I am a skilled professional with a record of success conducting administrative management as well as experience overseeing all business and logistical aspects of several major research centers. I have exceptional skills as a manager, as well as the ability to analyze, coordinate, and implement research programs based on the needs of each program. My background includes managing personnel, fiscal responsibilities, and administrative management activities.', 'Research Project Director at University of North Carolina at Chapel Hill', 'University of North Carolina at Chapel Hill', '[{"company":"University of North Carolina at Chapel Hill","company_id":"university-of-north-carolina-at-chapel-hill","industry":"Higher Education","location":null,"positions":[{"description":"Responsible for the day-to-day administration of the Carolina Breast Cancer Study, managing up to 20 staff members and coordinating the enrollment and data collection for 3,000 study participants.","duration":"Dec 2018 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Dec 2018","subtitle":"University of North Carolina at Chapel Hill","title":"Research Project Director"},{"description":"","duration":"Dec 2018 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Dec 2018","subtitle":"University of North Carolina at Chapel Hill","title":"Project Director"}],"url":"https://www.linkedin.com/company/university-of-north-carolina-at-chapel-hill"},{"company":"Duke University","company_id":"duke-university","location":null,"positions":[{"description":"-Direct and coordinate research development activities. Review and interpret funding solicitations and announcements from public and private funding sources. Remain current on funding trends and themes.-Identify goals and objectives for SSRI Grants, DuPRI, DPRC, and CPHA. Strategize development of future funding, program expansion, and infrastructure growth.-Facilitate grant funding through the Duke University Foundation Office working directly with DUFO and Principal Investigators to achieve new funding sources and foster new collaborations.-Match federal funding sources with investigators. Work directly with faculty and their collaborators to facilitate development of complex research grant proposals. Match faculty with collaborators to promote innovative and interdisciplinary projects.-Identify and evaluate short-term and long-term strategic research development plans by establishing benchmark goals within DuPRI and SSRI. Create and maintain a clear mechanism for achieving those goals.-Implement tactics to promote SSRI’s mission; increase interest and funding sources to support its objectives.-Lead and coordinate an educational program for postdoctoral fellows and new faculty to establish and promote SSRI’s strengths in research development.-Identify and establish opportunities for strategic partnerships with diverse faculty, departments, and funding sources that offer unique potential for research collaboration.","duration":"Mar 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Mar 2014","subtitle":"Duke University","title":"Associate Director, Grants and Research Development, Social Science Research Institute"},{"description":"Lead administrator for the interdisciplinary Duke Population Research Institute (DuPRI). I provide overall administrative management and coordination for the Center including finances, budgeting, personnel, space, and facilities planning, and research administration.","duration":"Jan 2012 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Duke University","title":"Administrative Director"},{"description":"Managed the administrative and financial management of Molecular and Therapeutics research agenda and that of the entire research team. Including, planning, executing and finalizing projects involving complex work according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third party administrators and consultants in order to deliver projects according to plan.","duration":"Dec 2010 Jan 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2012","start_date":"Dec 2010","subtitle":"Duke University","title":"Administrative Manager"},{"description":"I have served the Comprehensive Cancer Center and the Director\'s office as Chief of Staff. I was responsible for the central coordination and timeliness of work-flow within the Director\'s office. My primary duties will include providing administrative oversight within assigned program areas to support the accomplishment of program objectives identified by Cancer Center leadership. As Chief of Staff, I helped develop, coordinate and advise staff regarding program policies and objectives, and will be responsible for developing effective communication through the Cancer Center on new initiatives.","duration":"Nov 2009 Dec 2010 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2010","start_date":"Nov 2009","subtitle":"Duke University","title":"Chief of Staff, Comprehensive Cancer Center"}],"url":"https://www.linkedin.com/company/duke-university"},{"company":"University of Rochester","company_id":"university-of-rochester","location":null,"positions":[{"description":"• Provided technical advice, problem-solving assistance, answers questions regarding program goals, and policy interpretation.• Managed and evaluated the design, development, and coordination of the program.• Supervised, hired, trained, and evaluated assigned staff. Worked with employees to correct deficiencies and recommended and implemented corrective action.• Benchmarked against other Centers for Advanced Technology regarding research policies and strategies.• Oversaw marketing activities including conferences and special events.• Provided oversight of all Departmental Grants and Contract submissions, including review, organizing components of the submissions validating proper format, ensuring appropriate approvals have been established. • Assisted the Director in preparing and monitoring departmental goals.• Coordinated preparation of financial and administrative reporting. Analyzes and interprets statistics, financial data, and management planning for predicting resource needs and developing long range and short-range plans.• Served as representative of CEIS at state and regional meetings as assigned.• Acted as liaison with the community, students, faculty, and staff in facilitating CEIS programs.• Developed, maintained, and implemented department policies and procedures.• Planned, implemented and oversaw fiscal, administrative, and personnel aspects of grant funded research and project driven departments composed of scientists, graduate students and technicians. • Worked with industry to develop economic impact data of Center’s research activities and report timely to sponsors.","duration":"Jan 2008 Dec 2009 2 years","duration_short":"2 years","end_date":"Dec 2009","start_date":"Jan 2008","subtitle":"University of Rochester","title":"Associate Director, Business Management"},{"description":"• Plan, implement and oversee fiscal, administrative, and personnel aspects of grant funded research and project driven departments composed of scientists, graduate students and technicians. • Contribute to data collection, collation and submission related to funding for research and sponsored projects, manage all expenditures and budgeting, ensure regulatory compliance, oversee facilities and equipment, complete personnel actions, and supervise office staff.","duration":"Mar 2002 Jan 2008 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jan 2008","start_date":"Mar 2002","subtitle":"University of Rochester","title":"Business Manager/Administrator"}],"url":"https://www.linkedin.com/company/university-of-rochester"},{"company":"Double T Ranch","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Double T Ranch","title":"Owner"}],"url":""},{"company":"Kaleida Health","company_id":"kaleida-health","location":"","positions":[{"description":"• Provided comprehensive, diverse, and confidential project and management support and assistance to Executive Vice President, Chief Operating Officer and other Executive Officers, which included coordinating of various Board of Director functions. • Developed and operated an advocacy and troubleshooting service group to collect, investigate, and resolve internal and external customer service complaints and compliments, including related management and regulatory reporting.• Investigated and responded, as Management’s representative to New York State Department of Health inquiries. • Developed and administered educational programs for JCAHO accreditation surveys and visits. • Managed day-to-day administrative matters of the Vice President of Operations.","duration":"Jan 1987 Mar 2002 15 years 3 months","duration_short":"15 years 3 months","end_date":"Mar 2002","start_date":"Jan 1987","subtitle":"Kaleida Health","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/kaleida-health"}]', '["“Heather has a combination of excellent business management skills and superb communication skills. She established an outstanding rapport with students and business partners at CEIS, University of Rochester, resulting in helping students to expand their skills in real business and stimulating business partners their business activities. In addition, she is extremely organized, flexible, and reliable.”","“Heather was a wonderful client to have during her time at the University of Rochester and CEIS. She is clear, direct and skilled at cultivating productive business relationships--Heather makes things happen!”"]']### Assistant: The agent's job is to oversee the administrative management of a major research center, and today the user is reaching out to the agent because they need assistance in coordinating and implementing research programs for a specific project.
### Human: Agent: ['Charles D. Galler Jr.', 'Practicing network and UC engineer. Charles has worked in the networking industry since 1999. He has done design, implementation, and support of network and UC environments. Charles contributes to the IT community by blogging at twidfeki.com and PacketPushers.net. Charles desires to work for a company long term with peers that can help him learn and that he can help educate as well. Charles has completed the following certifications: CCNP R/S, CCNP Collaboration (CCVP), CCNA R/S, CCNA Voice, ARC Solutions.Not interested in relocation.', 'Network Architect at Marathon Oil Corporation', 'Marathon Oil Corporation', '[{"company":"Marathon Oil Corporation","company_id":"marathon-oil-corporation","industry":"Oil & Energy","location":"Houston, Texas Area","positions":[{"description":"I have overall responsibility for architecture, strategy, design, and implementation of our global enterprise network, including WAN, LAN, Data Center, Wireless, and Unified Communications.Significant projects:-Wellpads on network via LTE-SD-WAN deployment-New Headquarters office-Infoblox deploy for IPAM/DHCP/DNS","duration":"Apr 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Marathon Oil Corporation","title":"Network Architect"}],"url":"https://www.linkedin.com/company/marathon-oil-corporation"},{"company":"Presidio","company_id":"presidio-","location":"Houston, TX","positions":[{"description":"","duration":"Aug 2010 Apr 2018 7 years 9 months","duration_short":"7 years 9 months","end_date":"Apr 2018","start_date":"Aug 2010","subtitle":"Presidio","title":"Sr. Consulting Engineer"}],"url":"https://www.linkedin.com/company/presidio-"},{"company":"Kelsey-Seybold Clinic","company_id":"kelsey-seybold","location":"","positions":[{"description":"","duration":"Apr 2007 Aug 2010 3 years 5 months","duration_short":"3 years 5 months","end_date":"Aug 2010","start_date":"Apr 2007","subtitle":"Kelsey-Seybold Clinic","title":"Network Administrator III"}],"url":"https://www.linkedin.com/company/kelsey-seybold"},{"company":"Capital Telecommunications, Inc.","company_id":"starvox","location":"","positions":[{"description":"","duration":"Jul 2000 Apr 2007 6 years 10 months","duration_short":"6 years 10 months","end_date":"Apr 2007","start_date":"Jul 2000","subtitle":"Capital Telecommunications, Inc.","title":"IT Systems Administrator"}],"url":"https://www.linkedin.com/company/starvox"},{"company":"En Pointe Technologies, Inc.","company_id":"en-pointe-technologies","location":"","positions":[{"description":"","duration":"Nov 1998 Jul 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2000","start_date":"Nov 1998","subtitle":"En Pointe Technologies, Inc.","title":"Sr Systems Engineer"}],"url":"https://www.linkedin.com/company/en-pointe-technologies"},{"company":"PRP International","company_id":null,"location":"","positions":[{"description":"","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"PRP International","title":"Warehouse grunt"}],"url":""}]', '["“Charles is a terrific colleague. Very knowledgeable, friendly, and easy to interact with. I highly recommend Charles for any networking and/or voice related opportunity.”","“I have known Charles for approximately 10 years and find him to be great person and a great technical resource. I highly recommend him.”"]'] User: ['Ruth Malnory', 'Detail oriented with a lean focus and able to multi task and prioritize in a team environment along with strong organizational, technical, communication, leadership, investigation, problem solving and interpersonal skills.', 'Project & Customer Satisfaction Manager at Triangle Manufacturing Company - Oshkosh, WI', 'Triangle Manufacturing Company - Oshkosh, WI', '[{"company":"Triangle Manufacturing Company - Oshkosh, WI","company_id":"triangle-mfg---oshkosh","industry":"Industrial Machinery Manufacturing","location":null,"positions":[{"description":"","duration":"Jan 2018 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Triangle Manufacturing Company - Oshkosh, WI","title":"Project Manager"},{"description":"","duration":"Mar 2015 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Triangle Mfg - Oshkosh","title":"Account Supervisor"},{"description":"Selling or introducing new Corporate products or service to established and new clients. Provide product and technical information to customer base, Project management of customer accounts for new products and pricing of all parts.","duration":"Jan 2014 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Triangle Mfg - Oshkosh","title":"Business Analyst"},{"description":"Customer Service, Order entry, Accounts Receivable, debit/credit memos, past due accounts, customer quotes. Support HR manager.","duration":"Jan 2013 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Triangle Mfg - Oshkosh","title":"Office Coordinator/Accounts Receivable"}],"url":"https://www.linkedin.com/company/triangle-mfg---oshkosh"},{"company":"Plexus","company_id":"plexus","location":"Neenah, Wisconsin","positions":[{"description":"Responsible for supervising, mentoring and training up to nine Labor Tracking Specialists; interacting with production personnel to solve problems regarding labor reporting; supporting global locations ensuring labor tracking accuracy; establishing standard procedures; and providing necessary report data for various global department managers. Responsible for supervising, mentoring and training up to nine Labor Tracking Specialists; interacting with production personnel to solve problems regarding labor reporting; supporting global locations ensuring labor tracking accuracy; establishing standard procedures; and providing necessary report data for various global department managers.","duration":"1994 2012 18 years","duration_short":"18 years","end_date":"2012","start_date":"1994","subtitle":"Plexus","title":"Labor Tracking Supervisor"}],"url":"https://www.linkedin.com/company/plexus"}]', '["Donna Tomasi “Ruth was my go-to person whenever I had a question about labor. I could always count on accurate and timely information as well as for Ruth to take the lead to solve an issue or teach and interface with the rest of our co-workers. Her detailed analysis skill is outstanding.”","Gregory Rebek “I have worked with Ruth on several Plexus IT projects. Ruth is very knowledgeable in labor tracking processes and was a key conributor to the success of implementing the labor tracking process to all the Plexus sights. Her willingness to help in any capacity was welcome and very much appreciated. I would work with Ruth on any project as she is not only very detailed oriented she has the ability to catch on to processes quickly and adapts to change well.”"]']### Assistant: The agent's job is to provide technical support for networking and UC environments, and today the user is reaching out to the agent because they need assistance with troubleshooting network connectivity issues at their manufacturing company.
### Human: Agent: ['Donn Wells', 'High-performance, relationship-focused sales leader with success driving rapid revenue growth. Consistently successful in improving sales and operating efficiencies, while increasing profitability. Motivating leader and former IBM Sales School Instructor who develops, mentors, and empowers employees to excel; develops teams that deliver exceptional top line growth and unparalleled ROI. Expertise in business development, relationship sales, networking and territory management. Skilled negotiator, closing exclusive contracts to increase revenues and profits. Proficient in developing new business with high-profile clients. Relationship builder with motivational style that propels performance and sustains accelerated growth. Infrastructure as a Service (IaaS) | Cloud Computing | Software as a Service (SaaS) | Internet of Things | Strategic Planning | Process Improvement | Business Alliances | Enterprise Platforms = Hardware, Software & Services | Territory Expansion & Management | Vendor Relations | Marketing | Leadership | Employee Enablement & Development | Negotiations | Consultative Solution Selling | Competitive Analysis', 'Sales Leadership & Management Professional | Enablement & Professional Development | Marketing & New Business Development | Client Relationship Management', 'Ingram Micro Cloud', '[{"company":"Ingram Micro Cloud","company_id":"im_cloud","industry":"IT Services and IT Consulting","location":"Greater Phoenix Area","positions":[{"description":"","duration":"Jan 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Ingram Micro Cloud","title":"Sr. Solutions Executive, Public Sector - IaaS"}],"url":"https://www.linkedin.com/company/im_cloud"},{"company":"TD SYNNEX","company_id":"tdsynnex","location":null,"positions":[{"description":"","duration":"Jan 2020 Jan 2022 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2022","start_date":"Jan 2020","subtitle":"TD SYNNEX","title":"Sr. Consultant, IBM Embedded Solutions"},{"description":"","duration":"Jan 2019 Jan 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2020","start_date":"Jan 2019","subtitle":"TD SYNNEX","title":"Director, Business Development - IBM Solutions"}],"url":"https://www.linkedin.com/company/tdsynnex"},{"company":"Avnet","company_id":"avnet","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Jan 2018 Jan 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2019","start_date":"Jan 2018","subtitle":"Avnet","title":"Director of Sales, Integrated Solutions - Southwest & Rocky Mountain Regions"}],"url":"https://www.linkedin.com/company/avnet"},{"company":"Black Box","company_id":"black-box","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Aug 2016 Jul 2017 1 year","duration_short":"1 year","end_date":"Jul 2017","start_date":"Aug 2016","subtitle":"Black Box","title":"Vice President of Sales, TPS"}],"url":"https://www.linkedin.com/company/black-box"},{"company":"Avnet","company_id":"avnet","location":null,"positions":[{"description":"","duration":"Sep 2012 Aug 2016 4 years","duration_short":"4 years","end_date":"Aug 2016","start_date":"Sep 2012","subtitle":"Avnet","title":"Sr. Director, Business Development - Embedded Solutions (HPE OEM)"},{"description":"","duration":"Sep 2003 Sep 2012 9 years 1 month","duration_short":"9 years 1 month","end_date":"Sep 2012","start_date":"Sep 2003","subtitle":"Avnet","title":"Sr. Director, Business Development - Microsoft & HPE"}],"url":"https://www.linkedin.com/company/avnet"},{"company":"Microsoft","company_id":"microsoft","location":"Phoenix, AZ","positions":[{"description":"","duration":"Oct 1991 Mar 1999 7 years 6 months","duration_short":"7 years 6 months","end_date":"Mar 1999","start_date":"Oct 1991","subtitle":"Microsoft","title":"District Sales Mgr. & Global Director, Professional Enablement & Development"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"IBM","company_id":"ibm","location":"Phoenix, AZ","positions":[{"description":"","duration":"May 1982 Oct 1991 9 years 6 months","duration_short":"9 years 6 months","end_date":"Oct 1991","start_date":"May 1982","subtitle":"IBM","title":"Sr. Account Executive, IBM Sales School Instructor & Enterprise Curriculum Coordinator"}],"url":"https://www.linkedin.com/company/ibm"}]', '["Philip (Phil) McGonegal III “I worked with Donn during his years at IBM while I worked in the supply chain in support of sales teams. I continued to work indirectly with Donn during his time at Microsoft while I worked supporting business partners. Donn\'s reputation while at IBM was outstanding for 1) his work as a sales instructor and 2) in his work in sales. Donn\'s work with external customers produced great results for IBM and his relationships internally developed strong team work and long term successes. The feedback from teammates and customers was always very positive. Donn continued his success with his move to Microsoft. I have stayed in touch with Donn over the years and he has also been a great business contact as well as a good friend. I would strongly recommend Donn in any opportunity Donn decides to take on next in his career. ”","Scott Robinson “Donn is a great manager - working closely with his team to define strategic goals, and then empowering them to accomplish the goals how they best see fit. And his ability to work with partners to create profitable relationships is equally impressive. I thoroughly enjoyed reporting to Donn, and look forward to the possiblity of working with him again.”"]'] User: ['Gina Barker', "I just didn't want to leave the Flathead Valley again...I'm very happy to report, that I am working for an all American, all Montana made company right under the shadow of Glacier National Park!", 'Customer Relations Manager at Creative Sales Company', 'Creative Sales Company', '[{"company":"Creative Sales Company","company_id":null,"location":"Columbia Falls, Montana","positions":[{"description":"Marketing, Public Relations, Customer Service Marketing, Public Relations, Customer Service","duration":"Aug 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Aug 2014","subtitle":"Creative Sales Company","title":"Customer Relations Manager"}],"url":""},{"company":"Gina Barker PR","company_id":null,"location":"Kalispell, MT","positions":[{"description":"Kalispell Quarterly Magazine www.kalispellquarterly.com Kalispell Quarterly Magazine www.kalispellquarterly.com","duration":"Aug 2011 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Aug 2011","subtitle":"Gina Barker PR","title":"Freelance Writer/Editor"}],"url":""},{"company":"Montana Food Bank Network","company_id":"montana-food-bank-network","location":"Missoula, Montana Area","positions":[{"description":"I learned a lot at MFBN about the problem of hunger and how unemployment, housing costs, and healthcare affect people\'s ability to have enough money at the end of the week for food! I worked closely with Russ Reid, a Pasadena, CA based direct marketing company, and I also learned Donor Perfect database software, MetaSoft grant research software, and had a lot of fun working with a great development team that is right on top of all things social media! Ask me about Venture Philanthropy and what you can do to leverage your fund raising pursuits!","duration":"Mar 2013 Jul 2013 5 months","duration_short":"5 months","end_date":"Jul 2013","start_date":"Mar 2013","subtitle":"Montana Food Bank Network","title":"Chief Development Officer"}],"url":"https://www.linkedin.com/company/montana-food-bank-network"},{"company":"Northern Montana Health Care","company_id":null,"location":"Havre, MT","positions":[{"description":"Responsible for strategic public relations and marketing; internal and external communications for physician clinics, nursing home, and hospital advertising; community sponsorships; customer relations program monitoring, training, reporting; brand management, design and management of new web presence, weekly press releases, newsletters, feature stories, ad-copy; scripting radio and TV ads and Medical Minute; new media, crisis communication; Flatscreen messaging for Clinic via Google Documents; attendance at Montana Hospital Association (MHA); facilitate public forums for VA, Senators John Tester and Max Baucus, MHA executives and other regional public figures; event planning (health fairs, community outreach, Just for Women Program); media support to Northern Montana Health Care Foundation","duration":"May 2008 Apr 2011 3 years","duration_short":"3 years","end_date":"Apr 2011","start_date":"May 2008","subtitle":"Northern Montana Health Care","title":"Marketing and Public Information Officer"}],"url":""},{"company":"MultiCare Health System","company_id":"multicare-health-system","location":"Tacoma, W","positions":[{"description":"Responsible for writing copy detailing progress of donor gifts; support of major gift officers with personalized thank you letters, appeal letters, reports, RFPs, newsletters, and proof-reading; conducted tours, facilitated and volunteered at events; coordinated volunteers; supervised Biggest Loser Star: Jillian Michaels, as “the talent” as lead coordinator; interfaced with CEO, Vice President Office of Philanthropy; interviewed major donors and members of staff. Responsible for writing copy detailing progress of donor gifts; support of major gift officers with personalized thank you letters, appeal letters, reports, RFPs, newsletters, and proof-reading; conducted tours, facilitated and volunteered at events; coordinated volunteers; supervised Biggest Loser Star: Jillian Michaels, as “the talent” as lead coordinator; interfaced with CEO, Vice President Office of Philanthropy; interviewed major donors and members of staff.","duration":"Mar 2006 Feb 2007 1 year","duration_short":"1 year","end_date":"Feb 2007","start_date":"Mar 2006","subtitle":"MultiCare Health System","title":"Foundation Coordinator"}],"url":"https://www.linkedin.com/company/multicare-health-system"},{"company":"North Valley Hospital","company_id":null,"location":"","positions":[{"description":"Responsible for press release writing and ghost writing for Executive Director and CEO; interviewed major donors (such as the CEO for Halliburton); published feature stories on Capital Campaign, construction of new hospital, Planetree Model of Patient Centered Care, physicians, nursing, and other staff; designed monthly Capital Campaign Newsletter (provided content, layout, and images); researched and wrote history of Whitefish Hospitals: 1905-2005, coordinated celebration City of Whitefish 100-year anniversary; conducted tours of new hospital; supervised interns and volunteers.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"North Valley Hospital","title":"Public Relations Specialist"}],"url":""}]', '["J. Gary Grow “It is with pleasure that I recommend Gina, a talented writer and marketing professional with whom I had the pleasure of working at Northern Montana Hospital. Her professional and technical skills are very impressive and only surpassed by the quality of her person, caring for others, team building, stamina and enthsiasm for each and every project she works on.”","Frank X. Stier “I had the pleasure of working with Gina on the development of a new web site for the Northern Montana Hospital. Gina provided clear direction, timely feedback and firm expectations. Hospital web sites are complicated. With Gina, we were able to keep the project on schedule and within budget. She\'s a great client and an even better person.”"]']### Assistant: The agent's job is to drive rapid revenue growth and develop teams that deliver exceptional top-line growth, and today the agent is reaching out to the user because they need to explore potential business collaboration opportunities in the customer relations and marketing domain.
### Human: Agent: ["Jenee' Harris, MBA", 'Decades of experience in real estate, tenant representation, business consulting, and site development for retail and restaurant space. Thorough understanding of our client’s needs due to first-hand retail business ownership and franchise knowledge, which helps our clients to have a more smooth, less stressful experience while building a new business, or expanding a current one.', 'Vice President/Commercial RE Agent at J2 Commercial Real Estate and General Contractor at J2 Commercial Development', 'J2 Commercial Real Estate and J2 Commercial Development', '[{"company":"J2 Commercial Real Estate and J2 Commercial Development","company_id":"j2-commercial-real-estate-and-development","industry":"Leasing Real Estate","location":null,"positions":[{"description":"","duration":"Oct 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Oct 2017","subtitle":"J2 Commercial Real Estate and J2 Commercial Development","title":"General Contractor"},{"description":"","duration":"Apr 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Apr 2017","subtitle":"J2 Commercial Real Estate and Development","title":"Vice President / Commercial Real Estate Agent"}],"url":"https://www.linkedin.com/company/j2-commercial-real-estate-and-development"},{"company":"Jan’s Pudding Products,LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Jan’s Pudding Products,LLC","title":"Treasurer"}],"url":""},{"company":"Forsythe Technology","company_id":"forsythe","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jun 2017 Nov 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2018","start_date":"Jun 2017","subtitle":"Forsythe Technology","title":"Strategic Partner"}],"url":"https://www.linkedin.com/company/forsythe"},{"company":"Sirius Computer Solutions","company_id":"sirius-computer-solutions","location":"Plano, Texas","positions":[{"description":"","duration":"Jun 2017 Nov 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2018","start_date":"Jun 2017","subtitle":"Sirius Computer Solutions","title":"Client Solutions Executive"}],"url":"https://www.linkedin.com/company/sirius-computer-solutions"},{"company":"eVenture Review, LLC.","company_id":"eventure-review-llc.","location":"","positions":[{"description":"eVenture provides a comprehensive and in-depth review of the SSAE 16 audit, in a valuable, understandable and extremely detailed methodology, using a computer and cloud based engineering perspective called the RAPIER Report. We review important elements that are proprietary to eVenture and provide information to our clients that is undeniably invaluable and cannot be obtained by any other review company in the industry. eVenture provides a comprehensive and in-depth review of the SSAE 16 audit, in a valuable, understandable and extremely detailed methodology, using a computer and cloud based engineering perspective called the RAPIER Report. We review important elements that are proprietary to eVenture and provide information to our clients that is undeniably invaluable and cannot be obtained by any other review company in the industry.","duration":"Jan 2016 Oct 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2018","start_date":"Jan 2016","subtitle":"eVenture Review, LLC.","title":"Board Member"}],"url":"https://www.linkedin.com/company/eventure-review-llc."},{"company":"Lumenate","company_id":"lumenate","location":"Dallas/Ft Worth","positions":[{"description":"www.lumenate.com www.lumenate.com","duration":"Jan 2015 Jun 2017 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2017","start_date":"Jan 2015","subtitle":"Lumenate","title":"Enterprise Strategic Partner"}],"url":"https://www.linkedin.com/company/lumenate"},{"company":"XO Communications","company_id":"xo-communications","location":"dallas/ft worth","positions":[{"description":"","duration":"Feb 2014 Jan 2015 1 year","duration_short":"1 year","end_date":"Jan 2015","start_date":"Feb 2014","subtitle":"XO Communications","title":"Enterprise Network Business Partner"}],"url":"https://www.linkedin.com/company/xo-communications"},{"company":"Harris Partnership Investments, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"May 2010 Jan 2014 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jan 2014","start_date":"May 2010","subtitle":"Harris Partnership Investments, LLC","title":"Managing Partner - Chief Sales Officer"}],"url":""},{"company":"HFS, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2003 Dec 2010 7 years 6 months","duration_short":"7 years 6 months","end_date":"Dec 2010","start_date":"Jul 2003","subtitle":"HFS, LLC","title":"Managing Partner - Director of Sales and Operations"}],"url":""},{"company":"Time Warner Telecom","company_id":"tw-telecom","location":"Addison, Texas","positions":[{"description":"","duration":"May 2002 Dec 2003 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2003","start_date":"May 2002","subtitle":"Time Warner Telecom","title":"Strategic Account Manager - Enterprise Sales"}],"url":"https://www.linkedin.com/company/tw-telecom"},{"company":"Mpower Communications","company_id":"mpower-communications","location":"Dallas, Texas","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Mpower Communications","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/mpower-communications"},{"company":"Teligent","company_id":"teligent","location":"Dallas, Texas","positions":[{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Teligent","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/teligent"},{"company":"Bank One (Now JP Morgan Chase Bank)","company_id":"bank-one","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"1994 1998 4 years","duration_short":"4 years","end_date":"1998","start_date":"1994","subtitle":"Bank One (Now JP Morgan Chase Bank)","title":"Client Services - International Department"}],"url":"https://www.linkedin.com/company/bank-one"}]', '["Al Perales “Jenee\' is an exceptionally talented individual. Her thoughtful and unique approach to solving complex business solutions is what endears her to her clients. She blends competent business experience with a real desire to establish long term interpersonal relationships. I strongly recommend Jenee\' to any organization wishing to do business with a world class professional. ”","Steve S. Mooney “Jenee’ is an extremely talented executive professional in the technology industry. Her ability to bring C-Level professionals together to envision what they could be doing with their organizations is without doubt remarkable. I have worked with Jenee’ for the past three years and each opportunity we have when together is always enlightening for me both professionally and personally. She has that rare ability to bring out the best in those around her and it is exciting to watch her as she takes on new and exciting challenges. She is very knowledgeable in Cyber-Security while also possessing an MBA of which allows her to have not only an in-depth understanding of technology but she bridges that with her awareness of business practices and principals. It is a both an honor and privilege to have Jenee’ in my inner-circle of my closest friends and colleagues.”"]'] User: ['Patrick Bruen', 'Marketing leader with a proven record for increasing sales. I have a passion for creating a culture of consultative selling.', 'Enterprise Account Manager', 'Spectrum Enterprise', '[{"company":"Spectrum Enterprise","company_id":"spectrumenterprise","industry":"Telecommunications","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Spectrum Enterprise","title":"Enterprise Account Manager"}],"url":"https://www.linkedin.com/company/spectrumenterprise"},{"company":"Bowling Green State University","company_id":"bowling-green-state-university","location":"Bowling Green, OH","positions":[{"description":"Spring 2019 - MKT 4000 Industrial Marketing, Business to Business Marketing Fall 2019 - MKT 2010 Introduction to Marketing ManagementFall 2019 - BA1500 Understanding Dynamics of BusinessSpring 2020 - MKT 2010 Introduction to Marketing Management Spring 2019 - MKT 4000 Industrial Marketing, Business to Business Marketing Fall 2019 - MKT 2010 Introduction to Marketing ManagementFall 2019 - BA1500 Understanding Dynamics of BusinessSpring 2020 - MKT 2010 Introduction to Marketing Management","duration":"Jan 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Bowling Green State University","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/bowling-green-state-university"},{"company":"Terra State Community College","company_id":"terra-community-college","location":"Fremont, OH","positions":[{"description":"Fall 2013 - Marketing 1300 - Public RelationsSpring 2014 - Marketing 2610 - Internet MarketingSummer 2014 - Marketing 1010 - MarketingFall 2014 - Marketing 1010 - Marketing (2 sessions)Spring 2016 - Marketing 1010 - Marketing (2 sessions)Summer 2016 - Marketing 1010 - Marketing (2 sessions)Fall 2016 - Marketing 1010 - Marketing (online)Spring 2017 - Marketing 1010 (2 sessions) Marketing 1140 Advertising, MGT2580 Management and Organizational BehaviorSummer 2017 - Marketing 1010 (2 sessions)Spring 2018 - Marketing 1010 onlineSummer 2018 - Marketing 1010 onlineFall 2018 - Marketing 1010 onlineSpring 2019 - Marketing 1301 Public Relations (2 Sessions)Summer 2019 - Marketing 1010 hybrid accelerated courseFall 2019 - Marketing 1301 Public Relations online (2 Sessions)Spring 2020 - Marketing 1301 Public Relations online (2 Sessions)Summer 2020 - Marketing 1010 Online (2 sessions)Fall 2020 - Marketing 1301 Public Relations online","duration":"Aug 2013 - Present 8 years 3 months","duration_short":"8 years 3 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Terra State Community College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/terra-community-college"},{"company":"Kyle Media Inc","company_id":null,"location":"Toledo, Ohio Metropolitan Area","positions":[{"description":"","duration":"May 2021 Jul 2021 3 months","duration_short":"3 months","end_date":"Jul 2021","start_date":"May 2021","subtitle":"Kyle Media Inc","title":"Director of Marketing"}],"url":""},{"company":"WTOL","company_id":"wtol","location":"Toledo, Ohio Area","positions":[{"description":"Meet with local businesses to help them achieve their profitability & growth goals. Advise local businesses on the services that would benefit their business with WTOL & beyond. Meet with local businesses to help them achieve their profitability & growth goals. Advise local businesses on the services that would benefit their business with WTOL & beyond.","duration":"Jan 2017 May 2021 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 2021","start_date":"Jan 2017","subtitle":"WTOL","title":"Media Sales Consultant"}],"url":"https://www.linkedin.com/company/wtol"},{"company":"Spectrum Reach (Previously Time Warner Cable)","company_id":"time-warner-cable","location":"Toledo and Lima","positions":[{"description":"• Manage the marketing, research and promotions for Time Warner Cable Media in Toledo and Lima sales markets • Responsible for providing all research necessary to convert potential clients into current clients and grow teams sales goals• Manage client relationships for high profile client research and marketing needs• Cultivate sales strategy to advance sales goals and increase client spend levels• Developing digital campaigns and analyzing monthly metric reports• Awarded Time Warner Cable Media – MVP Award Q2-2010 & Q3-2010, Annual MVP 2010","duration":"Nov 2009 Jan 2017 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jan 2017","start_date":"Nov 2009","subtitle":"Spectrum Reach (Previously Time Warner Cable)","title":"Marketing - Field Marketing Specialist and Client Solutions Associate"}],"url":"https://www.linkedin.com/company/time-warner-cable"},{"company":"Time Warner Cable Media","company_id":"time-warner-cable-media","location":"","positions":[{"description":"• Responsible for implementation of cable advertising marketing and research• Creating research based marketing proposals for clients and Media Sales Consultants • Strategically designing client presentations to emphasize benefits of cable advertising• Developing creative platforms to maximize client sales across multimedia campaigns focusing on traditional and non-traditional media• Planning and executing customized traffic driving events to directly increase client sales• Creating research presentations to position cable favorably against other media outlets• Analyzing Strata, Nielsen, RL Polk, Alteryx, Experian, Comscore, Omniture and Scarborough research data to grow client spend levels and obtain new business• Developing resources to highlight high profile opportunities for use by sales team• Client Consultation with sales appointments to reinforce the solutions presented and ensure client satisfaction","duration":"2006 Dec 2009 3 years","duration_short":"3 years","end_date":"Dec 2009","start_date":"2006","subtitle":"Time Warner Cable Media","title":"Research Specialist"}],"url":"https://www.linkedin.com/company/time-warner-cable-media"},{"company":"Comcast Spotlight","company_id":"comcast-spotlight","location":"Greater Detroit Area","positions":[{"description":"• Interpret television-viewing data to highlight cable advertising and create advertising sales promotional strategies and packages• Data analysis and program implementation for high profile opportunities• Define advertiser market potential and make recommendations based on their marketingbudget and client needsAdvertising Research for Detroit, Flint, Lansing and Grand Rapids markets. • Interpret television-viewing data to highlight cable advertising and create advertising sales promotional strategies and packages• Data analysis and program implementation for high profile opportunities• Define advertiser market potential and make recommendations based on their marketingbudget and client needsAdvertising Research for Detroit, Flint, Lansing and Grand Rapids markets.","duration":"Nov 2004 Sep 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2006","start_date":"Nov 2004","subtitle":"Comcast Spotlight","title":"Research Coordinator"}],"url":"https://www.linkedin.com/company/comcast-spotlight"},{"company":"Comcast Cable","company_id":"comcast","location":"Taylor, MI","positions":[{"description":"Cable Technician, Level 3 Cable Technician, Level 3","duration":"Sep 2003 Nov 2004 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2004","start_date":"Sep 2003","subtitle":"Comcast Cable","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/comcast"}]', '["Valerie Hoffman “Patrick is constantly looking for ways to innovate and improve upon an orgainzation\'s structure and working methodology. During my time working with him at Time Warner Cable Media Sales, he helped others to better understand and utilize social media and as a result our company saw great improvements in how leads and sales were generated. He is very reliable and also has the potential to be a great team leader. Any orgainzation would be luckily to have such and innovative and self-motivated individual.”","Autum S. “This is my personal recommendation for Patrick Bruen. For almost three years, I have worked with Patrick at Time Warner Cable Media Sales in the Midwest Division. I found Patrick to be consistently amenable, tackling all market research duties with fervor and enthusiasm. Besides being a joy to work with, Patrick is a take-the-reigns kind of guy, who is able to present creative ideas and communicate the benefits. He has successfully developed several research pieces for the TWCMS Toledo-Lima Sales Team and almost all of those efforts have resulted in increased revenue and community recognition for the company. I am unable to speak to the revenue figures assigned to Patrick\'s resultant research projects, but I am certain that the new dollars and community attention to TWCMS were a direct result of Patrick’s work. I would also like to add that though Patrick is an asset to our sales and marketing efforts, he is also an extraordinary talent at managing human capital. In addition to writing effective training modules for sales representatives, he embraces his research role in sales meetings and research peer meetings - inspiring and motivating other employees to their full potential. I highly recommend Patrick in any professional capacity in which he chooses to serve and will personally monitor his “high flier” status in the media and communications industry. He is a team player, an excellent analytical researcher, and would make a great asset to any organization lucky enough to become acquainted with him.”"]']### Assistant: The agent's job is to provide business consulting services, and today they are reaching out to the user, who is an enterprise account manager, to discuss potential collaboration opportunities in increasing sales through consultative selling strategies.
### Human: Agent: ['John Gardiner', 'Check out my website: JohnMGardiner.com Always on the look out for exciting projects feel free to message me!', 'Director Of Photography at Cold Brew Cinema', 'Cold Brew Cinema', '[{"company":"Cold Brew Cinema","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Cold Brew Cinema","title":"Director Of Photography"}],"url":""},{"company":"Hemenway Pictures (DBA)","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jun 2008 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"Jun 2008","subtitle":"Hemenway Pictures (DBA)","title":"Cinematographer, Director of Photography, Director"}],"url":""},{"company":"Film Independent","company_id":"film-independent","location":null,"positions":[{"description":"Sales/Customer Service/Resource Management","duration":"Aug 2007 Oct 2011 4 years 3 months","duration_short":"4 years 3 months","end_date":"Oct 2011","start_date":"Aug 2007","subtitle":"Film Independent","title":"Membership Outreach and Resource Coordinator"},{"description":"Venue manager for the Majestic Crest Theater at the 2007 Los Angeles Film Festival.","duration":"Jun 2007 Jul 2007 2 months","duration_short":"2 months","end_date":"Jul 2007","start_date":"Jun 2007","subtitle":"Film Independent","title":"Theater Manager"}],"url":"https://www.linkedin.com/company/film-independent"},{"company":"Furlined","company_id":null,"location":"","positions":[{"description":"Intern for a commercial production company in Santa Monica. Intern for a commercial production company in Santa Monica.","duration":"Jan 2007 May 2007 5 months","duration_short":"5 months","end_date":"May 2007","start_date":"Jan 2007","subtitle":"Furlined","title":"Production/Office Intern"}],"url":""},{"company":"Live Nation","company_id":"live-nation","location":"","positions":[{"description":"Perch position camera operator for the Tweeter Center, Summer 2006 season. Shows included: Black Crows, Lil Bow Wow, Nine Inch Nails, Kelly Clarkson, Counting Crows, Goo Goo Dolls and many others. Perch position camera operator for the Tweeter Center, Summer 2006 season. Shows included: Black Crows, Lil Bow Wow, Nine Inch Nails, Kelly Clarkson, Counting Crows, Goo Goo Dolls and many others.","duration":"Jun 2006 Aug 2006 3 months","duration_short":"3 months","end_date":"Aug 2006","start_date":"Jun 2006","subtitle":"Live Nation","title":"Camera Operator, Tweeter Center"}],"url":"https://www.linkedin.com/company/live-nation"},{"company":"Winter Garden Productions","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2005 Mar 2006 4 months","duration_short":"4 months","end_date":"Mar 2006","start_date":"Dec 2005","subtitle":"Winter Garden Productions","title":"Director/Screenwriter"}],"url":""},{"company":"Dis-N-Dat","company_id":null,"location":"","positions":[{"description":"Sketch Comedy writer/actor/character for television show on Time warner Cable OC16 (Hawaii). Sketch Comedy writer/actor/character for television show on Time warner Cable OC16 (Hawaii).","duration":"May 2003 Dec 2003 8 months","duration_short":"8 months","end_date":"Dec 2003","start_date":"May 2003","subtitle":"Dis-N-Dat","title":"Writer/Talent"}],"url":""}]', '["Tara Platt “John is a very driven and passionate director, taking the roller-coaster ride that is making movies (or web-series/entertainment) in stride and making decisions on his feet. Even when faced with frustrating or upsetting events that would cause lesser directors or producers to throw their hands up and give up, John refocuses and re-navigates in order to complete the task at hand. He also allows his creativity, quick thinking and flexibility to color his work, and he ends up being easy going yet relentless.”","Michael Murray “John is one of the most professional and personable directors I have had the pleasure of working alongside. He is able to evoke memorable imagery, and either keep you on the edge of your seat in suspense or in stitches with his comedy. He is a master who is continually perfecting his craft. I highly recommend John for his not only his unique creative vision and integrity, but also because his a bankable talent. Remember his name. Your kids will be asking you to take them to his movies.”"]'] User: ['Corrie Hulse', "I am a writer and editor based in Brooklyn, NY. My work revolves around making complex topics accessible, and encouraging everyone to join in the conversation. I'm passionate about helping clients find their voice, and creating content they can be proud to share.", 'Freelance Editor / Writer', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Self-employed","title":"Freelance Editor / Writer"}],"url":""},{"company":"iACT","company_id":"i-act","location":"","positions":[{"description":"","duration":"2014 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2014","subtitle":"iACT","title":"iACT Core Volunteer"}],"url":"https://www.linkedin.com/company/i-act"},{"company":"City University of New York","company_id":"city-university-of-new-york","location":null,"positions":[{"description":"","duration":"Aug 2016 Aug 2021 5 years 1 month","duration_short":"5 years 1 month","end_date":"Aug 2021","start_date":"Aug 2016","subtitle":"City University of New York","title":"Core Reading/Writing Teacher"},{"description":"","duration":"Feb 2016 Jul 2016 6 months","duration_short":"6 months","end_date":"Jul 2016","start_date":"Feb 2016","subtitle":"City University of New York","title":"Cooperating Reading/Writing Teacher"}],"url":"https://www.linkedin.com/company/city-university-of-new-york"},{"company":"The Mantle","company_id":"the-mantle","location":null,"positions":[{"description":"","duration":"Aug 2015 Jan 2020 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 2020","start_date":"Aug 2015","subtitle":"The Mantle","title":"Managing Editor"},{"description":"","duration":"Jul 2014 Jul 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2015","start_date":"Jul 2014","subtitle":"The Mantle","title":"International Affairs Editor"},{"description":"","duration":"Jan 2010 Jul 2014 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2014","start_date":"Jan 2010","subtitle":"The Mantle","title":"Contributor and Hosted Blogger"}],"url":"https://www.linkedin.com/company/the-mantle"},{"company":"Freelance","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2014 Nov 2014 3 months","duration_short":"3 months","end_date":"Nov 2014","start_date":"Sep 2014","subtitle":"Freelance","title":"Media Consultant"}],"url":""},{"company":"Chonnam National University","company_id":null,"location":"Yeosu, South Korea","positions":[{"description":"","duration":"Aug 2011 Feb 2014 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2014","start_date":"Aug 2011","subtitle":"Chonnam National University","title":"Vision English Coordinator / Full-Time Instructor"}],"url":""},{"company":"Change.org","company_id":"change-org","location":"","positions":[{"description":"","duration":"Jun 2010 Feb 2011 9 months","duration_short":"9 months","end_date":"Feb 2011","start_date":"Jun 2010","subtitle":"Change.org","title":"Human Rights Blogger"}],"url":"https://www.linkedin.com/company/change-org"},{"company":"United Nations Association - Greater Seattle Chapter","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2009 Aug 2010 1 year","duration_short":"1 year","end_date":"Aug 2010","start_date":"Sep 2009","subtitle":"United Nations Association - Greater Seattle Chapter","title":"Intern to the Executive Committee"}],"url":""},{"company":"HOPE Network","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2009 Jun 2010 10 months","duration_short":"10 months","end_date":"Jun 2010","start_date":"Sep 2009","subtitle":"HOPE Network","title":"Vice President"}],"url":""},{"company":"Clark County Restorative Justice Department","company_id":null,"location":"Vancouver, Washington","positions":[{"description":"","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Clark County Restorative Justice Department","title":"Community Service Facilitator"}],"url":""},{"company":"Pacific Lutheran University","company_id":"pacific-lutheran-university","location":"","positions":[{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Pacific Lutheran University","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/pacific-lutheran-university"}]', '["Benjamin Joffe-Walt “Corrie is professional, skilled and a pleasure to work with. She\'s a strong writer, and any organization would be lucky to have her.”","Anna Leon-Guerrero “Corrie was a skilled research assistant on our Washington Corrections Center for Women data project. She was responsible for data analyses and summary reporting. Corrie was an important member of our research team.”"]']### Assistant: The agent's job is to seek collaborations for exciting projects, and today the user is reaching out to the agent because they need a freelance editor/writer for their upcoming content.
### Human: Agent: ['Dan Rehbein', 'With nearly 30 years in the building construction industry, I have had the opportunity to work on a wide size range and variety of projects. Although my core specialty is designing HVAC systems for commercial buildings, when you have been doing something for this long you pick up on something new each day. HVAC systems are only one piece of the building puzzle. The plumbing and electrical systems work hand-in-hand with the heating and cooling system. Through the close contact with these other skilled system designers I have been fortunate enough to gain a solid knowledge base of these related systems as well. This has given me the confidence and ability to lead multi-disciplined projects for our valued clients. My project background includes healthcare, institutional, science/technology and large corporate campus developments of all sizes. Many of these projects have central chilled water cooling systems and steam heating and distribution networks. Steam design is a lost art, and although looked down upon by many building operators, high pressure steam distribution is still the best means of moving thermal energy around on a large campus development. The secret to steam is simply understanding how to keep it operating efficiently and effectively. Some of my specialty experience includes the following: - Geothermal exchange system design - Large central system and corporate campus development - Facilities engineering and maintenance projects - Steam system design', 'Manager - Building Engineering Group at Tweet/Garot Mechanical, Inc.', 'Tweet/Garot Mechanical, Inc.', '[{"company":"Tweet/Garot Mechanical, Inc.","company_id":"tweet-garot-mechanical-inc-","industry":"Construction","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Tweet/Garot Mechanical, Inc.","title":"Manager - Building Engineering Group"},{"description":"Tweet/Garot is a leader in HVAC and plumbing system design and construction. We also specialize in food and beverage specialty system fabrication and virtual construction (BIM). Our clients range from the paper and packaging industry, to healthcare, commercial and even a well known major sports team. Our goal is to provide a friction-free experience for our clients and make life better, while enjoying what we do.","duration":"Aug 2018 Jan 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2020","start_date":"Aug 2018","subtitle":"Tweet/Garot Mechanical, Inc.","title":"Engineer"}],"url":"https://www.linkedin.com/company/tweet-garot-mechanical-inc-"},{"company":"EXP","company_id":"exp-global-inc","location":"Milwaukee","positions":[{"description":"Principal, mechanical department manager for the Milwaukee office of exp U.S. Services Inc.In December of 2009, X-nth merged with Trow Global, a Canadian based multi-disciplined engineering firm. In April 2011 X-nth formally adopted the new identity of exp as part of the exp (Trow) Global organization.With a mission to understand, innovate, partner and deliver, exp provide professional, technical and strategic services to the world\'s built and natural environments in six key practice areas: Buildings, Earth & Environment, Energy, Industrial, Infrastructure, and Sustainability. exp\'s heritage dates back to 1906, when the earliest of exp\'s predecessor companies started its engineering infrastructure practice in northern Ontario, Canada.Today, with close to 3,000 creative exp professionals across North America and around the globe, exp provides the expertise and experience needed to deliver successful projects for clients worldwide..","duration":"Jun 2005 Jul 2018 13 years 2 months","duration_short":"13 years 2 months","end_date":"Jul 2018","start_date":"Jun 2005","subtitle":"EXP","title":"Principal, Mechanical Engineer and Mechanical Department Manager (Milwaukee)"}],"url":"https://www.linkedin.com/company/exp-global-inc"},{"company":"Arnold and O\'Sheridan","company_id":null,"location":"Greater Milwaukee Area","positions":[{"description":"Project engineer, project manager and department head for a multidisciplinary consulting engineering firm.","duration":"Jun 1988 Jun 2005 17 years 1 month","duration_short":"17 years 1 month","end_date":"Jun 2005","start_date":"Jun 1988","subtitle":"Arnold and O\'Sheridan","title":"Department Head"}],"url":""},{"company":"R.J. Miller and Associates","company_id":null,"location":"","positions":[{"description":"Draftsperson specializing in HVAC systems.","duration":"Jun 1986 May 1988 2 years","duration_short":"2 years","end_date":"May 1988","start_date":"Jun 1986","subtitle":"R.J. Miller and Associates","title":"Drafter"}],"url":""}]', '["“Dan has been designing and overseeing the design of HVAC, Plumbing and Fire Protection for nearly 30 years in the Consulting Engineering Profession. As a Licensed Professional Engineer he understands the design and legal requirements to meet the Regulatory Requirements and State Commercial Codes/Standards. In his career he has dealt with new design from the conceptual drawing board to final commissioning. He\'s also retrofitted existing systems to meet the clients requirements. As a Mechanical Department Lead he understands the importance of communication and business requirements to meet budgets and project schedules. ”","“Dan is one of the most knowledgeable design professionals I have ever worked with. He understands a very broad base of Mechanical (& Electrical) systems and can successfully apply that base of knowledge to both simple and very complex facility designs. Dan will always listen to those who offer to provide input on a project or design and has the wherewithall to determine what input is useful and applicable. He communicates very effectively and does a thorough job of following up on committments. He also holds those around him to these same high standards.”"]'] User: ['Carolynn Martin', 'Specialties: Cisco Unified Call Manager, Cisco Unity', 'IT Ninja', 'Wood County Information Systems', '[{"company":"Wood County Information Systems","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Wood County Information Systems","title":"Technician"}],"url":""},{"company":"Mid-State Technical College","company_id":"mid-state-technical-college","location":"Wisconsin Rapids, Wisconsin","positions":[{"description":"Information Technology Information Technology","duration":"Jan 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jan 2017","subtitle":"Mid-State Technical College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/mid-state-technical-college"},{"company":"DDT Custom Tool & Mfg. Inc.","company_id":null,"location":"Mosinee, WI","positions":[{"description":"","duration":"Nov 2011 Jul 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jul 2015","start_date":"Nov 2011","subtitle":"DDT Custom Tool & Mfg. Inc.","title":"Production Manager, Machinist"}],"url":""},{"company":"Clifton Gunderson LLP","company_id":"clifton-gunderson-llp","location":null,"positions":[{"description":"","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Senior Associate, Voice Communication Specialist"},{"description":"Perform network management skills, hardware and software support. Maintain the firm wide Cisco IPT system for all 43 sites across the country. Including setting up new sites and de-merging sites, adding and removing users and manage the firm wide Cisco Unity voicemail system. I created the documentation and conducted the training for all sites and users for the new phone system. Created and maintained the firm wide Service Desk. Created the standards for our hardware catalog, working with vendors to get the best pricing. Take care of all of the firm wide equipment purchasing for technology. I also worked with our telecom vendors for the phone lines in all of our offices. I am also in charge of ordering and working with our cell phone vendors to order all of the company cell phones. I have worked as our regional support tech taking care of 13 offices for general support issues, hardware break/fix issues and setting up new equipment","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Sr. Associate, Voice Communication Specialist"}],"url":"https://www.linkedin.com/company/clifton-gunderson-llp"},{"company":"Earth Tech","company_id":"earth-tech","location":"","positions":[{"description":"","duration":"May 2001 Feb 2002 10 months","duration_short":"10 months","end_date":"Feb 2002","start_date":"May 2001","subtitle":"Earth Tech","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/earth-tech"}]', '["Kevin Murtha “As a Project Manager, I had Carolynn on several high profile, critical project teams. Carolynn\'s technical expertise and work experience helped make these projects successful. She actively participated in helping resolve critical issues and could be counted on to complete her tasks with minimal direction. I would gladly work with Carolynn again.”","Russell Gibson “Carolynn Martin is a dedicated professional who manages her projects using a systemic approach paying close attention to detail. Having worked with Carolynn for more than eight years, I\'ve had the pleasure of observing her growth into the polished professional she is today. Carolynn is an outstanding team player and communicator. One area in which Carolynn has exceled in particular is her ability to adapt to changes in her role and strategic direction. Carolynn consistently delivered on many projects and responsibilities while reporting to numerous managers and maintained a very productive and positive attitude throughout.”"]']### Assistant: The agent's job is to manage building engineering projects, and today, the agent is reaching out to the user because they need assistance with the design and implementation of Cisco Unified Call Manager and Cisco Unity systems for a new commercial building project.
### Human: Agent: ['Greg Goodman', "I've spent close to 20 years in software development working with early stage startups and large corporations in business development, product strategy & product management roles. My experiences have taught me a deep understanding of SaaS, Mobile and Artificial Intelligence technologies, and the go-to-market strategy needed to launch them successfully. I have experience taking ideas from whiteboard to launch and pivoting poor performing products into competitive differentiators. I'm known to have a creative personality that radiates goodwill and enthusiasm, which has helped me in building, inspiring and leading high performing teams that deliver highly adopted and revenue generating products. This unique combination of personality, technical and business experiences fuels my imagination and curiosity, allowing me to seamlessly zoom out to see the forest, while being able to zoom back in to understand the trees. I've been fortunate to have held various roles in business and technology consulting, development, UI & UX, product management, product marketing, and partnerships across a range of industries including; payments, sales enablement, legal, marketing and advertising.Specialties: Product Strategy, Product Management, Product Marketing, Partnerships, Go-To-Market Strategy, SaaS Platform, Marketplace, Competitive Intelligence, Product Messaging, Pricing & Packaging, Mobile App Development, B2B, Enterprise Collaboration, SaaS, Usability & User Experience, Product Development, Project Management, Sales Enablement, Payments & Banking, Marketing Technology, and Artificial Intelligence.", 'VP of Product @ LandscapeHub', 'LandscapeHub', '[{"company":"LandscapeHub","company_id":"landscapehub","industry":"Wholesale","location":"Chicago, Illinois, United States","positions":[{"description":"LandscapeHub is a B2B marketplace connecting buyers to suppliers across the country, aggregating their available inventory and pricing to empowering buyers with a “one stop shop” buying experience. LandscapeHub is a B2B marketplace connecting buyers to suppliers across the country, aggregating their available inventory and pricing to empowering buyers with a “one stop shop” buying experience.","duration":"Oct 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Oct 2020","subtitle":"LandscapeHub","title":"Vice President Of Product Management"}],"url":"https://www.linkedin.com/company/landscapehub"},{"company":"NexLP","company_id":"nexlp","location":"Greater Chicago Area","positions":[{"description":"","duration":"May 2019 Oct 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2020","start_date":"May 2019","subtitle":"NexLP","title":"VP of Product Management, Product Marketing & Strategy"}],"url":"https://www.linkedin.com/company/nexlp"},{"company":"DialogTech","company_id":"dialogtech","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2017 Jun 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2019","start_date":"Apr 2017","subtitle":"DialogTech","title":"Senior Director of Partner Strategy"}],"url":"https://www.linkedin.com/company/dialogtech"},{"company":"The SAVO Group","company_id":"the-savo-group","location":"","positions":[{"description":"","duration":"Nov 2007 Apr 2017 9 years 6 months","duration_short":"9 years 6 months","end_date":"Apr 2017","start_date":"Nov 2007","subtitle":"The SAVO Group","title":"Sr. Director of Product Management"}],"url":"https://www.linkedin.com/company/the-savo-group"},{"company":"Accenture","company_id":"accenture","location":"","positions":[{"description":"","duration":"Nov 2004 Nov 2007 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2007","start_date":"Nov 2004","subtitle":"Accenture","title":"Business & Technology Consultant"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"-","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2004 Nov 2004 4 months","duration_short":"4 months","end_date":"Nov 2004","start_date":"Aug 2004","subtitle":"-","title":"Freelance Designer / Developer"}],"url":""},{"company":"Electronic Payment Systems","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2001 Jun 2004 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2004","start_date":"Sep 2001","subtitle":"Electronic Payment Systems","title":"Creative Director & Web Designer"}],"url":""}]', '["Melissa Centazzo, CSM, CSPO “Aptly named \\"Goodman,\\" Greg is exactly that. He has coupled his patience with knowledge and that is a powerful thing and Greg demonstrated that every day in his job with everyone at SAVO. Greg was first a peer and then my direct manager. I was able to learn so much from his mentoring. He worked diligently at fostering relationships at all levels of SAVO and succeeded. When I was new to SAVO and had no product experience, he worked with me tirelessly helping me to ramp up in a short period of time. I don\'t think that I would have been as successful without his help and guidance. Greg\'s eagerness to learn was infectious. He was willing to learn new things all of the time, which made you want to learn. It made for a conducive environment for new and current employees. I relished my time with Greg learning about the SAVO\'s product line, product management, and sharing my localization experience with him. I hope that I get the chance to work with him in the future. ”","Jeremy Schultz “I had the pleasure of working with Greg for a couple years at a Sales productivity SaaS company. Greg was an excellent partner with a passion for product management. He was my “go to” guy when I needed someone from product to engage with our most strategic customers. He became a student of the market and was extremely effective at speaking to customers in their language so that they could easily connect the value of our solutions to their specific use cases. ”"]'] User: ['Carla Cascio', 'Highly organized, self-motivated, multi-talented customer service professional with excellent decision-making, written and verbal communication skills. Over 30 years customer service experience Over 10 years negotiating and problem solving experience Over 7 years gardening and horticulture experience', 'Crazy Plant Lady', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Freelance","title":"Gardener"}],"url":""},{"company":"Bonnie Plants, LLC","company_id":"bonnie-plants-inc-","location":"Chino Valley, Arizona, United States","positions":[{"description":"Grower intern Grower intern","duration":"Aug 2021 Nov 2021 4 months","duration_short":"4 months","end_date":"Nov 2021","start_date":"Aug 2021","subtitle":"Bonnie Plants, LLC","title":"Intern"}],"url":"https://www.linkedin.com/company/bonnie-plants-inc-"},{"company":"Maryland Plants & Supplies Inc.","company_id":"maryland-plants-supplies-inc","location":"Baltimore, Maryland Area","positions":[{"description":"Assisted with the care and presentation of all lives goods for sale at The Home Depot. Participated in Train the Trainer program and acted as supervisor during the store supervisor\'s absence. Assisted with the care and presentation of all lives goods for sale at The Home Depot. Participated in Train the Trainer program and acted as supervisor during the store supervisor\'s absence.","duration":"Sep 2018 Jul 2021 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2021","start_date":"Sep 2018","subtitle":"Maryland Plants & Supplies Inc.","title":"Account Manager"}],"url":"https://www.linkedin.com/company/maryland-plants-supplies-inc"},{"company":"Babikow Greenhouses","company_id":"babikow-greenhouses","location":"Rosedale, Maryland","positions":[{"description":"","duration":"Sep 2017 Sep 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2018","start_date":"Sep 2017","subtitle":"Babikow Greenhouses","title":"Annual Sales Consultant"}],"url":"https://www.linkedin.com/company/babikow-greenhouses"},{"company":"VanHouten Gardens","company_id":null,"location":"Churchville, Maryland","positions":[{"description":"","duration":"Mar 2016 2018 2 years","duration_short":"2 years","end_date":"2018","start_date":"Mar 2016","subtitle":"VanHouten Gardens","title":"General Manager"}],"url":""},{"company":"Baltimore County Public Schools","company_id":"baltimore-county-public-schools","location":"Pinewood and Carney Elementary Schools","positions":[{"description":"Assist children with disabilities to enhance their learning experience. Assist children with disabilities to enhance their learning experience.","duration":"Mar 2013 Mar 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2014","start_date":"Mar 2013","subtitle":"Baltimore County Public Schools","title":"Adult Assistant"}],"url":"https://www.linkedin.com/company/baltimore-county-public-schools"},{"company":"Erie Insurance Group","company_id":"erie-insurance-group","location":"","positions":[{"description":"Service and sold policies Service and sold policies","duration":"Aug 2011 Feb 2012 7 months","duration_short":"7 months","end_date":"Feb 2012","start_date":"Aug 2011","subtitle":"Erie Insurance Group","title":"Agent"}],"url":"https://www.linkedin.com/company/erie-insurance-group"},{"company":"Nationwide Insurance","company_id":"nationwide","location":"Baltimore, Maryland Area","positions":[{"description":"Training Project Coordinator, New Hire Coach and MentorAddressed and resolved non-routine and complex liability and negligence issues. Computed, reviewed and evaluated medical bills and reports. Identified and recommended claims for special investigation. Custodian of Records in legal proceedings. Training Project Coordinator, New Hire Coach and MentorAddressed and resolved non-routine and complex liability and negligence issues. Computed, reviewed and evaluated medical bills and reports. Identified and recommended claims for special investigation. Custodian of Records in legal proceedings.","duration":"Jun 2001 Apr 2011 9 years 11 months","duration_short":"9 years 11 months","end_date":"Apr 2011","start_date":"Jun 2001","subtitle":"Nationwide Insurance","title":"Master Claims Adjuster"}],"url":"https://www.linkedin.com/company/nationwide"},{"company":"Renaissance Baltimore Harborplace Hotel","company_id":"washington-marriott-wardman-park","location":"Baltimore, Maryland Area","positions":[{"description":"Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary. Scheduled housekeeping staffs to ensure productivity objectives were being met. Assisted with hiring, coaching, performance improvement and terminations Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary. Scheduled housekeeping staffs to ensure productivity objectives were being met. Assisted with hiring, coaching, performance improvement and terminations","duration":"Jan 2001 Jun 2001 6 months","duration_short":"6 months","end_date":"Jun 2001","start_date":"Jan 2001","subtitle":"Renaissance Baltimore Harborplace Hotel","title":"Houskeeping Manager"}],"url":"https://www.linkedin.com/company/washington-marriott-wardman-park"},{"company":"The Homestead Resort","company_id":"homestead-resort","location":"Midway Utah","positions":[{"description":"Responsible for contractual agreements regarding privately owned lodging inventory. Directly responsible for Housekeeping, Front Office, Security, and Maintenance.Worked as part of the Core Management Team to create a unique guest experience while ensuring profitability.Created an in depth training manual encompassing Mobile 5 Star, AAA 5 Diamond front of the house, housekeeping, security and maintenance guest experience expectations and company policies and procedures.Delegated projects to managers, tracked progress and updated Core Management Team, and clients as necessary.Conducted ongoing training programs and refresher training programs to ensure consistency in the guest experience.Extensive involvement in computer processes, human resources, food and beverage, and sales.Responsible for annual budget for Rooms Division, including expense management, revenue management and profitability.Established productivity standards for all Rooms Division departments to ensure 80% profitability was achieved.","duration":"May 1996 Nov 2000 4 years 7 months","duration_short":"4 years 7 months","end_date":"Nov 2000","start_date":"May 1996","subtitle":"The Homestead Resort","title":"Rooms Divison Manager"}],"url":"https://www.linkedin.com/company/homestead-resort"},{"company":"The Broadmoor","company_id":"the-broadmoor","location":"Colorado Springs, Colorado Area","positions":[{"description":"Supervised accounts receivables night audit clerks, team of twelve. Created an in depth training manual encompassing Mobile 5 Star, AAA 5 Diamond front of the house guest experience expectations and company policies and procedures. Assigned tasks to associates, planned and executed special check in and check out projects, tracked progress and updated managers, partners and clients as necessary. Worked as part of the resort management team to ensure fluidity of the guest’s experience. Scheduled and supervised front office, team of 15 and staffed two separate front desks.","duration":"May 1994 May 1996 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 1996","start_date":"May 1994","subtitle":"The Broadmoor","title":"Front Desk Manager"}],"url":"https://www.linkedin.com/company/the-broadmoor"},{"company":"The Greenbrier","company_id":"the-greenbrier","location":"White Sulphur Springs, West Virginia","positions":[{"description":"Responsible for the quality and accuracy of out going lodging correspondence.Accepted incoming calls regarding lodging reservations, changes and cancellations.Assisted Senior Reservationists with group lodging request forms. Responsible for the quality and accuracy of out going lodging correspondence.Accepted incoming calls regarding lodging reservations, changes and cancellations.Assisted Senior Reservationists with group lodging request forms.","duration":"Jun 1992 May 1994 2 years","duration_short":"2 years","end_date":"May 1994","start_date":"Jun 1992","subtitle":"The Greenbrier","title":"Room Reservationist"}],"url":"https://www.linkedin.com/company/the-greenbrier"}]', '["Monica Dimbatt “Carla is very hard working and has great work ethic\'s she brought her knowledge and experience to the team. She set up training for managers and supervisors to help them be successful , with the right training we became a team of highly effective management. The property grew and guest loved the personal and friendly staff, we were able to meet the challenges with more success as a result of proper leadership. I would highly recommend Carla. Monica Dimbatt ”","Britt Mathwich “Carla was very guest service oriented. She was very detailed in her work,had an excellent understanding and implementation of our Front Office computer programs and did well hiring and training our staff.”"]']### Assistant: The agent's job is to manage product strategy and development, and today the agent is reaching out to the user because they need assistance in sourcing and purchasing plants for a new landscaping project.
### Human: Agent: ['lara .', 'Specialties: Product Awareness and Demonstration, Solution tailoring, Value Sales, Tactical Empathy, Consultative Sales, Customer Relationship Management, Quota hitting, Pipeline Management, RFP, Negotiation, Email copywriting, Product strategy, building and maintaining internal and external team support.', 'Startup Mentor at Upwork Trades', 'Upwork Trades', '[{"company":"Upwork Trades","company_id":"upwork-trades","industry":"Marketing Services","location":"","positions":[{"description":"","duration":"Jul 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jul 2016","subtitle":"Upwork Trades","title":"Startup Mentor"}],"url":"https://www.linkedin.com/company/upwork-trades"},{"company":"Start-Up India","company_id":"start-up-india-page","location":"india","positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Start-Up India","title":"Startup Manager"}],"url":"https://www.linkedin.com/company/start-up-india-page"}]', '["Aanchal jindal “A sincere and dedicated hard worker, once he takes up something, you can be assured that it will be done to completion. Manages time perfectly well and an excellent networker. Sometimes you would be amazed by the contacts he has in almost every damn place. ”","Ashika Jain “vivek was an asset to the placements team to say the least. Joining in late, he not only caught up well with the work, but also put others to shame with it. ”"]'] User: ['Robert Mikolitch', 'PROFESSIONAL STRENGTHS Business & Revenue Development, Competitive Analysis, Diplomatic/Event Protocol, Creative & Innovative Problem Solving, Strategic Thinker with a Client & Vendor Management, Team Building & Leadership, high potential approach, Forecasting & Budget Prep, Public Relations/Branding, Menu, Decor & Event Design, Wedding Design and Sales & Marketing Management', 'Hospitality, Event & Design Consultant', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Self-employed","title":"Event, Wedding & Project Consultant"}],"url":""},{"company":"Government of the District of Columbia","company_id":"government-of-the-district-of-columbia","location":"","positions":[{"description":"Appointment through the Office of Mayor Muriel Bowser, Office of Talent & Appointments Appointment through the Office of Mayor Muriel Bowser, Office of Talent & Appointments","duration":"Dec 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Government of the District of Columbia","title":"District of Columbia Recreational Trails Advisory Committee"}],"url":"https://www.linkedin.com/company/government-of-the-district-of-columbia"},{"company":"Fairmont Washington, D.C.","company_id":"the-fairmont-washington-d-c-","location":"Washington, District of Columbia, United States","positions":[{"description":"Successful leader of a diverse, goal driven and result-oriented team utilizing strategic, creative and revenue driven marketing plans resulting in $3M annually. Solicited, designed and executed weddings, conferences and galas up to 600 attendees, Developed and creatively targeted new business and strengthened existing client relationships. Developed marketing events and sponsorship agreements with clients and vendors with ongoing emphasis on strategic planning, magazine and social media-featured marketing. Hosted and participated in key industry networking events and local non-profit committees.","duration":"Jun 2002 Aug 2020 18 years 3 months","duration_short":"18 years 3 months","end_date":"Aug 2020","start_date":"Jun 2002","subtitle":"Fairmont Washington, D.C.","title":"Director of Catering & Events"}],"url":"https://www.linkedin.com/company/the-fairmont-washington-d-c-"},{"company":"The St. Regis, Washington, D.C.","company_id":"st.-regis-hotel","location":"Washington, D.C.","positions":[{"description":"-Responsible for Catering Team focused on solicitation of high profile social, corporate, wedding, and political events for this landmark hotel located one block from The White House. -Increased revenue production by 85% over five year period and increased rental 340%.-Solicited and executed Presidential and Inaugural events and state occasions held at the Hotel -Responsible for Catering Team focused on solicitation of high profile social, corporate, wedding, and political events for this landmark hotel located one block from The White House. -Increased revenue production by 85% over five year period and increased rental 340%.-Solicited and executed Presidential and Inaugural events and state occasions held at the Hotel","duration":"Jun 1996 Jun 2002 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jun 2002","start_date":"Jun 1996","subtitle":"The St. Regis, Washington, D.C.","title":"Director of Catering"}],"url":"https://www.linkedin.com/company/st.-regis-hotel"},{"company":"The Ritz-Carlton Hotel Company, L.L.C.","company_id":"the-ritz-carlton-hotel-company-llc","location":"McLean, Virginia, Arlington Virginia","positions":[{"description":"-Recruited by Ritz-Carlton as Director of Catering for Pentagon City property, 1992-1993. -Promoted to Ritz-Carlton, Tysons Corner in McLean, Virginia, 1994-1996.-Exceeded annual budget of $6,000,000 -Created holiday menu concept resulting in $1,000,000 in holiday event sales.-Developed off premise catering program to increase hotel\'sculinary reputation in the social community -Recruited by Ritz-Carlton as Director of Catering for Pentagon City property, 1992-1993. -Promoted to Ritz-Carlton, Tysons Corner in McLean, Virginia, 1994-1996.-Exceeded annual budget of $6,000,000 -Created holiday menu concept resulting in $1,000,000 in holiday event sales.-Developed off premise catering program to increase hotel\'sculinary reputation in the social community","duration":"1992 1996 4 years","duration_short":"4 years","end_date":"1996","start_date":"1992","subtitle":"The Ritz-Carlton Hotel Company, L.L.C.","title":"Director of Catering"}],"url":"https://www.linkedin.com/company/the-ritz-carlton-hotel-company-llc"},{"company":"Palace Hotel, a Luxury Collection Hotel","company_id":"palace-hotel","location":"San Francisco, CA","positions":[{"description":"-Responsible for local catering sales, catering team staffing, policies and solicitation for the reopening of this landmark Hotel built in 1875 after a 150 million dollar restoration as part of Starwood\'s Luxury Collection of iconic hotels.-Developed and facilitated The Palace\'s pre-opening and historic opening celebrations including interior and exterior decor, opening gift and Gumps department store window salute-Developed and executed gala events underwritten as part of the Hotel\'s opening to benefit the city\'s arts and cultural community including the Symphony\'s Black & White Ball, The Asian Art Museum, San Francisco Opera and the San Francisco Ballet, The English Speaking Union and The San Francisco Historical Society","duration":"1990 1992 2 years","duration_short":"2 years","end_date":"1992","start_date":"1990","subtitle":"Palace Hotel, a Luxury Collection Hotel","title":"Director of Events"}],"url":"https://www.linkedin.com/company/palace-hotel"}]', '["Carla Murray “Bob Mikolitch is an exceptional, innovative and creative leader and team member. I have worked with, watched and mentored Bob since our time working together from 1988 to 1990. We were a team of sales and catering leaders who focused on delivering exceptional experiences to our customers and robust profits to our ownership. Bob took the lead on how to constantly raise the bar resulting in year after year revenue growth and customers who returned each year to work with him. He is a savvy strategic thinker and excellent problem solver. His ability to see around the corner and create a trend versus following the trends makes him a rare talent. Whether it is decor, menus or working through a challenging budget/forecasting exercise, Bob brings a talent to the the task possessed by few. Highly recommend Bob as a leader of people and leader of creative thought.”","David Adler “Robert is one of the most respected people in the events industry. He has a loyal following and is an icon, especially in the Washington D.C. market. I have known him for more than a dozen years and depend on his advice on all aspects of the industry. His level of professionalism and taste always sets a high standard. Robert also has a sense of innovation that keeps him and the guests that come to events that he is involved in, fresh, and always wanting more. ”"]']### Assistant: The agent's job is to provide consultation and solution tailoring, and today the user is reaching out to the agent because they need assistance with creative problem-solving and strategic thinking for their upcoming wedding design and sales event.
### Human: Agent: ['Benjamin Smith', 'I have been actively investing in Real Estate for over 30 years in various capacities, and have always found it to be rewarding and satisfying. Being in the Real Estate investment industry full time, I assist others in meeting their goals, and suggesting methods and places to invest, based on research that we have done in dozens of markets around the country. My 20+ years in the audio visual hospitality and presentation industry serves me well in my current capacity, from both the customer service as well as technology perspectives.I really enjoy helping people create passive income streams through wise and prudent real estate investments - that is what we call "Real Wealth"!', 'Director of Investor Relations at Real Wealth Network', 'Real Wealth Network', '[{"company":"Real Wealth Network","company_id":null,"location":"Walnut Creek, CA","positions":[{"description":"In my current role I function as the main point of contact for our Network\'s members/investors, having strategy sessions with them to discuss their real estate investment goals and come up with a game plan on where, when and how to invest in our recommended markets. I also travel the country to meet with potential \\"affiliates\\" - companies or operations that buy, rehab and manage single family homes in their area - to see if they are a good fit for the Real Wealth Network and our members. The goal of RWN members is almost universally to create a low maintenance, passive income stream that can and will replace their current income over time. This can be attained most efficiently in the areas we have researched and invest in in the midwestern, northeastern and southern parts of the country.","duration":"Jul 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Real Wealth Network","title":"Director of Investor Relations"}],"url":""},{"company":"Real Estate Investor","company_id":null,"location":"Several Western and Mid Western States","positions":[{"description":"I have been an active RE investor since the early 1990\'s, investing in several single family homes in California and Arizona, some of which I still own today; and more recently (starting in 2010) investing in the Midwest and Northeast parts of the country, where the ROI and overall numbers are far more attractive. I did fix and flips in Arizona in 2010 and 2011, gaining a wealth of knowledge and experience with distressed real estate, and did 2 fix and flips in Oakland in 2012 and 2013. Now, I primarily focus on long term hold properties, with the intention of creating a solid and reliable income stream of properties owned free and clear and professionally managed by reliable and proven local teams.","duration":"Jan 1990 - Present 31 years 9 months","duration_short":"31 years 9 months","end_date":"Present","start_date":"Jan 1990","subtitle":"Real Estate Investor","title":"Investor"}],"url":""},{"company":"AVMS","company_id":"avms","location":"Northern California","positions":[{"description":"Oversaw all hotel and staging operations in Northern California, specifically in Napa and Sonoma counties as well as in the Sacramento Metropolitan area. Created and/or maintained relationships with hotel executives as well as the rank and file, handled all hiring and recruiting, and created and implemented all budgeting operations for the Region. I was also involved extensively in the adjacent San Francisco Bay region, including Pleasanton, Oakland and San Francisco. Oversaw all hotel and staging operations in Northern California, specifically in Napa and Sonoma counties as well as in the Sacramento Metropolitan area. Created and/or maintained relationships with hotel executives as well as the rank and file, handled all hiring and recruiting, and created and implemented all budgeting operations for the Region. I was also involved extensively in the adjacent San Francisco Bay region, including Pleasanton, Oakland and San Francisco.","duration":"Jun 2013 Jul 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2014","start_date":"Jun 2013","subtitle":"AVMS","title":"Regional Vice President"}],"url":"https://www.linkedin.com/company/avms"},{"company":"Swank Audio Visuals","company_id":"swank-audio-visuals","location":null,"positions":[{"description":"Oversaw Swank Audio Visuals operations in Northern California (Monterey across to Tahoe and up to the Oregon border). I have also held the title of Divisional Manager, Area Manager, Director and Assistant Director over my history with Swank Audio Visuals since 1995. In those 17 years I did just about everything one could do in this industry, including but not limited to recruiting, hiring, promoting, budgeting, hotel and personnel relations, new equipment evaluation and acquisitions, new market exploration, and opening brand new markets in new and far-flung areas for the company.","duration":"1995 Dec 2012 17 years","duration_short":"17 years","end_date":"Dec 2012","start_date":"1995","subtitle":"Swank Audio Visuals","title":"Regional Manager"},{"description":"As a Divisional Manager for the Mountain Coastal Division for Swank Audio Visuals, I oversaw 8 states (AZ, CO, UT, NV, HI, NC, SC, GA) in 5 time zones. The various areas and regions within my Division had local coverage with a Regional or Area manager, with the newer or smaller areas being directly handled by myself. Oversaw hotel acquisition, account management, personnel movement, and revenue generation and business procurement in all locations in my Division.","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"Swank Audio Visuals","title":"Divisional Manager"}],"url":"https://www.linkedin.com/company/swank-audio-visuals"},{"company":"Audio Visual America","company_id":null,"location":"","positions":[{"description":"Interface with clients of the (then) Scottsdale Princess Hotel, set up and operation of all equipment, handles some Sales activities, as well as traveled to other operations around Arizona to assist. Interface with clients of the (then) Scottsdale Princess Hotel, set up and operation of all equipment, handles some Sales activities, as well as traveled to other operations around Arizona to assist.","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"Audio Visual America","title":"Technician"}],"url":""}]', '["James Nalivka “I have had the pleasure of working with Ben for the last few years. He has a talent for brining things into the real world with a down to earth approach to his leadership. He is very supportive and inspiring with his willingness to listen and to accept new ideas. Ben\'s experiance and knowledge base in our field along with his collaborative leadership has earned him the respect and loyalty of many, including myself. Anyone fortunate enough to work with Ben should count themself fotunate and I would highly recommend Ben for any leadership position in our field.”","Deidra Peiler, PHR “As both a Divisional and Regional Manager with Swank, Ben has been successful in creating an approachable, knowledgeable and available presence to his Employees at all levels. Ben is an extremely smart, business-savvy and results-oriented individual. Employees have continually had positive feedback about his direct and straightforward yet still personable management style. He is very easy to work with and I personally appreciate and seek out his point of view and sense of humor(!) when dealing with a myriad of (sometimes difficult) Employee and business situations.”"]'] User: ['Kavitha V. Baratakke', "I’m seeking quality connections that I can add value to and vice versa . Please don’t connect and immediately spam me with sales pitches using bots. Who am I? I’m an ex-tech professional who financially freed and retired myself from my 9-5 job by investing in real estate and creating passive income. I translate my own experience of doing this to help my clients now. What I do? I help my clients create multiple passive sources of income to help them achieve their financial goals. I support the F.I.R.E. movement - Financial Independence Retire Early Who do I help? Busy professionals, business owners and entrepreneurs looking for high-yield alternative investments, portfolio diversification and passive income. How I help? 1) Educate investors to take a proactive role in their financial life and understand various investment, tax planning and asset protection strategies. Conduct webinars featuring various industry leaders on relevant topics. 2) Connect investors with high-quality passive investments in real estate & alternative assets that provide double-digit returns and significant tax advantages. 3) Help investors setup high-cash value life insurance policies providing safe and high guaranteed returns, death and living benefits, which can be leveraged for investments, college planning, retirement and more. 4) Help investors find commercial/residential investment properties to create passive income. 5) Consult investors on structuring their retirement accounts for real estate and other alternative investments. 6) Provide referrals to a vetted network of CPAs, attorneys, realtors and other professionals for investments, tax planning, asset protection, estate planning and more. What I do well? My superpower is connecting with people. I have a large network and I can connect you with the right person to help you. What I'd like to do more of? Having spent over 20 years in technology and over 13 years in real estate, I’m open to collaborating and/or consulting on Proptech/RETech opportunities. Where you can find me? * To join my free educational webinars sign up - https://cherrystreetinvestments.com/webinars * To learn about investment opportunities sign up - https://cherrystreetinvestments.com/invest * Subscribe and please check out my YouTube channel here for past educational webinars and short videos- https://bit.ly/cherry-street * If you're looking to invest and connect with me 1-1, please feel free to book a complimentary 15-min initial consult with me here - https://calendly.com/cherrystinvestments", 'Founder | Passive Income Coach | Commercial Real Estate Syndicator | Speaker', 'Cherry Street Investments', '[{"company":"Cherry Street Investments","company_id":"cherrystinvestments","industry":"Real Estate","location":"Austin, TX, United States","positions":[{"description":"1) Educate people through webinars and meetups covering various real estate investments, tax-deferral and tax-writeoff strategies, wealth creation through infinity banking and more. Connect with industry experts to bring this specialized knowledge to busy working professionals. 2) Leverage my 20+ years of technology background and skills to connect people with the best low-risk investment opportunities to help them create passive sources of income and/or high equity growth. Help people achieve financial independence so they can pursue their passions and make a meaningful impact in their communities and in the world. 3) Partner with experienced operators to provide investments in apartment buildings, land developments and senior living facilities. This usually requires lower investment minimums since we syndicate these deals with multiple investors.","duration":"Feb 2019 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Cherry Street Investments","title":"Founder, Passive Income Coach & Syndicator"}],"url":"https://www.linkedin.com/company/cherrystinvestments"},{"company":"Paradigm Life","company_id":"paradigm-life","location":"Austin, Texas Metropolitan Area","positions":[{"description":"Help clients setup high-cash value whole life insurance policies providing high guaranteed returns, safety, death and living benefits, that can be leveraged for investments, college planning, retirement and more. Help them understand the Infinity banking/Perpetual Wealth concepts and how they can leverage it effectively to create a high-yield banking system. Help clients setup high-cash value whole life insurance policies providing high guaranteed returns, safety, death and living benefits, that can be leveraged for investments, college planning, retirement and more. Help them understand the Infinity banking/Perpetual Wealth concepts and how they can leverage it effectively to create a high-yield banking system.","duration":"Apr 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Paradigm Life","title":"Wealth Strategist & Life Insurance Broker"}],"url":"https://www.linkedin.com/company/paradigm-life"},{"company":"Central Metro Realty","company_id":"central-metro-realty","location":"Austin, Texas","positions":[{"description":"I am a Commercial & Residential Real Estate Professional. Besides being a syndicator bringing passive investment opportunities to my clients, I’m a licensed Texas Realtor specialized in locating and analyzing investment properties. Being a Real Estate investor for 11+ years has given me the skills and insight to help my clients build their real estate investment portfolio balancing active and passive investments. I am a Commercial & Residential Real Estate Professional. Besides being a syndicator bringing passive investment opportunities to my clients, I’m a licensed Texas Realtor specialized in locating and analyzing investment properties. Being a Real Estate investor for 11+ years has given me the skills and insight to help my clients build their real estate investment portfolio balancing active and passive investments.","duration":"Feb 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Central Metro Realty","title":"Licensed Realtor & Investment Specialist"}],"url":"https://www.linkedin.com/company/central-metro-realty"},{"company":"Women in PropTech","company_id":"women-in-proptech","location":"Austin, Texas","positions":[{"description":"Advisory services to collaborate and work on PropTech/RETech that will allow my to contribute based on my extensive technology & real estate background.Open to Proptech/RE Tech Startup advisory opportunities Advisory services to collaborate and work on PropTech/RETech that will allow my to contribute based on my extensive technology & real estate background.Open to Proptech/RE Tech Startup advisory opportunities","duration":"Oct 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Women in PropTech","title":"IT Consultant/Advisor"}],"url":"https://www.linkedin.com/company/women-in-proptech"},{"company":"Kavanya Homes","company_id":null,"location":"Austin, Texas","positions":[{"description":"Own, operate and manage several single family and small Multifamily rentals in Austin and San Antonio markets. Own, operate and manage several single family and small Multifamily rentals in Austin and San Antonio markets.","duration":"Oct 2009 - Present 12 years 10 months","duration_short":"12 years 10 months","end_date":"Present","start_date":"Oct 2009","subtitle":"Kavanya Homes","title":"Real Estate Investor & Landlord"}],"url":""},{"company":"Atlassian","company_id":"atlassian","location":"Austin, Texas Area","positions":[{"description":"As a Technical Account Manager I played the role of customer advisor for all things Atlassian. As a TAM I also co-ordinated with all parts of Atlassian to champion the customer\'s cause and facilitate a deeper level of engagement with them. Some of the responsibilities I had in this role included:1) Serving as a direct point of contact for Enterprise customers to Atlassian’s support, product and engineering teams. Assist them with critical issues and serve as a customer advocate for product escalations and feature requests.2) Providing strategic and technical advice for implementing, updating, maintaining and monitoring Atlassian environment.3) Providing operational insights and proactive planning for scale and availability4) Conducting quarterly onsite reviews to evaluate account health, analyze usage trends, provide project updates and strategic account planning.5) Providing best practice guidance on deployment and usage of Atlassian solutions6) Serving as a liaison between customers and a) Atlassian Expert Partners for custom engagements b) Plugin Vendors for demo and implementation of plugins for added functionality and integration with other tools in the customer ecosystem.7) Providing customer feedback and work with Product Managers to influence product roadmap decisions. 8) Working with Internal test teams to improve product quality and support enterprise scaling.","duration":"Apr 2015 Jun 2019 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jun 2019","start_date":"Apr 2015","subtitle":"Atlassian","title":"Technical Account Manager"}],"url":"https://www.linkedin.com/company/atlassian"},{"company":"IBM","company_id":"ibm","location":null,"positions":[{"description":"1) Track and manage Power Systems Performance Projects.2) Perform Network Performance Analysis on POWER Hardware/software. Lead Network Virtualization performance projects. 3) Characterize SR-IOV functionality on POWER Hardware (Linux/AIX). Provide customers advisory for migration and setup of new virtualization technologies for optimal performance4) Proactively work with customers to optimize workloads on POWER platform5) Produce marketing collateral and competitive proof points for POWER systems hardware for marketing/sales teams6) Co-ordinate and setup area-wide meetings to keep teams up-to-date with projects7) Review patents as a part of Development Review Board","duration":"Nov 2012 Mar 2015 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2015","start_date":"Nov 2012","subtitle":"IBM","title":"Program Manager"},{"description":"1) To work with our business partners (BPs/ISVs) and their customers, enabling them on IBM platforms (Servers, storage, networking ) to support joint solution sales2) Identify/Engage new ISVs/BPs in emerging markets (GMUs)3) Create Proof of Concept (PoCs) putting together hardware and software stacks for BPs and customers4) Identify requirements and pain-points, suggest and package solutions including database, middleware products and other components to meet market needs. Provide baseline benchmarks to customers/ISVs and help improve performance of their applications on IBM hardware5) Develop marketing collateral. Write white papers and other documentation related to solution components, operation, installation for ISVs, customers and IBM support personnel.6) Deliver technical presentations in various seminars/conferences. Frequently involved in briefing center presentations to customers as well as Industry/partner conferences7) Invent and submit patent disclosures in various technical areas of expertise.8) Reviewer on the STG ISV Patent Review Board.9) Serve as a customer advocate for a couple of key IBM customers. I manage these customers and serve as a focal point for all their interactions with IBM.","duration":"Aug 2011 Nov 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2012","start_date":"Aug 2011","subtitle":"IBM","title":"Technical Consultant/Master Inventor"},{"description":"1) Work with customers in understanding their network topologies and environments and propose solutions or fixes to meet their business needs.2) Troubleshoot and debug critical network issues in customer environments as a part of a backend support team. Involved in onsite customer engagements when necessary.3) Work with sales/account teams, customers, development teams and other IBM Product teams to resolve customer issues.4) Identify problems and suggest solutions to network stack issues on the AIX operating system-this included network virtualization, performance and optimization.5) Work with customers/account teams to explain product operation, understand requirements, and propose solutions to meet customer needs and expectations.6) Experience managing a large team and providing technical direction to team members. As a team lead I distributed workload, tracked billed hours, approved time sheets and ensured the technical development of the team.7) Invent and submit patent disclosures in various technical areas of expertise.8) Chaired the AIX Service Invention Development Team (IDT) – As a chair I managed the board that reviews and manage patent submissions in the area and also mentor new inventors.","duration":"Jun 2007 Aug 2011 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2011","start_date":"Jun 2007","subtitle":"IBM","title":"Advisory Software Engineer/Master Inventor"},{"description":"","duration":"Apr 2002 Jun 2007 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jun 2007","start_date":"Apr 2002","subtitle":"IBM","title":"Staff Software Engineer"},{"description":"","duration":"Sep 2000 Apr 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2002","start_date":"Sep 2000","subtitle":"IBM Corporation/Tivoli","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Wipro Corp","company_id":null,"location":"","positions":[{"description":"Worked as a developer on Networking protocols Worked as a developer on Networking protocols","duration":"Sep 1997 Jul 1998 11 months","duration_short":"11 months","end_date":"Jul 1998","start_date":"Sep 1997","subtitle":"Wipro Corp","title":"Software Analyst"}],"url":""}]', '["Elisa Zhang “I have worked with Kavitha on various deals and hosting conferences over the years. Love working with her and her expertise in whole-life insurance, apartment syndication, and personal finance. She is super driven, curious, informational, and strategic in how she handles pretty much everything. She focuses on long-term relationship building and delivering value instead of personal gains. This is refreshing in the financial industry. ”","Aditya Yenumulapalli “I have met Kavitha four years ago at a real estate conference in Dallas and our paths have converged multiple time since then. Kavitha brings a wealth of expertise, energy, connections and passion to real estate investments. She has a natural ability to bring people together and has a refreshing \'abundance mindset\' to not only collaborate on various projects in the CRE space but also to pay it forward by sharing the wealth of information that she and her network possess to countless like-minded and busy professionals through her webinars and various other social platforms. Kavitha is an asset on any team and I look forward to collaborating with her, hopefully soon, and growing our spheres of influence.”","Deepti Mikkilineni, MBA “Kavitha is a driven, humble and passionate person. For a busy working professional like me, she has brought us a wealth of knowledge through her webinars. She is quick to respond, great follow through and willing to share ideas helping us be a savvy investor. I trust her with my investments. Very lucky to have known her for 20 years as a college alum and now as her client.”","Dawn Harris MBA, MSN, NP “I have been very impressed with the amount and quality of Real Estate Investing information and networking Kavitha offers for all types of investors. Her sponsored Webinars provide opportunities to interact and learn from REI experts that have had a positive impact on my business. Kavitha\'s energy and enthusiasm to help other investors advance in their understanding of investing is exceptional. I look forward to learning more from Kavitha in the future.”","Adam Adams “Knowing Kavitha for nearly 2 years, one thing I am drawn to is her powerful drive to go forward while maintaining humility and integrity. Having worked with Kavitha recently on a project, I was able to see this even more closely. She does what’s necessary and does it with incredible attention to detail and a smile on her face. She is great to work with and I recommend if you’re choosing between her and someone else that you decide to work with Kavitha. She will do what’s necessary and do it will humility, kindness, and passion. ”","Nihal Perera “It’s rare that you come across standout talent like Kavitha. I had the pleasure of attending Kavitha’s captivating presentation at IBM Enterprise 2014 in Las Vegas. Her deep dive on SRIOV (Single Root I/O Virtualization) was informative as well as enlightening. I was particularly impressed by Kavitha’s ability to handle even the toughest questions effortlessly. That skill often takes years to develop among information technology professionals, but it seemed to come perfectly naturally to her. No matter how tough the audience was during a presentation, Kavitha made sure she had a smile. Kavitha would be an asset to any team.”","Scott Figgins “Working with Kavitha during a recent IBM Critsit just re-emphasized the quality of the people at IBM. We were looking at a pretty obscure issue with some IP packets dropping in a home grown application in a multi vendor multiple system implementation.The customers network team did not believe there were any issues in their environment. We were able to track done some issues with how things were set up by default and making a few key yet subtle changes resolved our issues. Without Kavitha\'s knowledge of the internals of AIX we would have never seen resolution and the customer would most likely have thrown out us and IBM. I would have no problems working with her again in the future and would like to thank her again for all her help.”","Boyd Faulkner “Kavitha show a welcome facility with her areas of interest and a passionate, but no-nosense, interest in getting the job done. Still, working with her is always a pleasure.”","Ashu Tiwary “Kavitha is very knowledgeable in UNIX in general, but her real area of expertise and where she really shines is low level TCP/IP (protocol, driver level) networking - a very complex and difficult area of knowledge in which Kavitha is able to bring together deep knowledge of not only how things should work, but also she is capable of (and, indeed, has) implementing (and fixing!) code relating to these areas. I whole-heartedly recommend Kavitha without reservation.”","Tex Chalemin “Kavitha is a pleasure to work with partly because she wants to solve the problem at hand rather than point fingers and partly because she has so much in depth knowledge of the product. She is also quite an innovator and has been quite helpful in driving others in the area to come up with ideas of their own by constructive criticism and inspiration. Always ready to lend a helping hand.”"]']### Assistant: The agent's job is to connect investors with high-quality passive investments in real estate and alternative assets, and today, the agent is reaching out to the user because they need to discuss potential high-yield alternative investments and passive income opportunities.
### Human: Agent: ['Jordan Hughes', 'Please do not email me, I am not looking for opportunities at this time.A hands on tinkerer always interested in the newest technology available. Experience with CI, containerization, configuration management, PCI, APM, infrastructure monitoring toolsets, and substantial use of AWS technologies, novice python programmer. If it can be made better, faster, and more reliable; I want to be a part of it.', 'Senior Site Reliability Engineer at Holler', 'Holler', '[{"company":"Holler","company_id":"hollertech","industry":"Information Technology and Services","location":"New York, New York, United States","positions":[{"description":"Architecting and maintaining highly available, low latency systems for an on device AI content suggestion platform.","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Holler","title":"Senior Site Reliability Engineer"}],"url":"https://www.linkedin.com/company/hollertech"},{"company":"MemberClicks","company_id":"memberclicks","location":null,"positions":[{"description":"Successful migration of SaaS platform serving 1700+ customers to AWS. Manage cloud provider infrastructure, system deployments and product releases. Promote best practices using cloud platforms. Execute root cause analysis of performance, degradation and outage situations. Deploy monitoring and alerting platforms which enable teams to intervene and act on symptoms. Ensure PCI compliance across multiple platforms. Champion SRE model","duration":"Jul 2017 Jan 2021 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2021","start_date":"Jul 2017","subtitle":"MemberClicks","title":"Site Reliability Engineer"},{"description":"Maintaining developer and production environments of a SaaS model product. Working with vendors to serve our clients the best possible experience.","duration":"Feb 2015 Jul 2017 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2017","start_date":"Feb 2015","subtitle":"MemberClicks","title":"Systems Engineer"},{"description":"Assist customers with all aspects of a SaaS model product via phone and email. Including training of best practices as well as expansion of customer integration though features of the product.","duration":"Feb 2014 Feb 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2015","start_date":"Feb 2014","subtitle":"MemberClicks","title":"Product Expert"},{"description":"Assist the Implementation team with customer tasks. Worked to reduce overall implementation time down from a 90 day cycle to 60 days.","duration":"Feb 2013 Feb 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2014","start_date":"Feb 2013","subtitle":"MemberClicks","title":"Implementation Specialist"}],"url":"https://www.linkedin.com/company/memberclicks"},{"company":"Rand Inc.","company_id":"rand-inc.","location":"","positions":[{"description":"VOIP system management, field and remote IT support for employees, technology product consultation. UX and Wireframe development for SAAS product","duration":"Jun 2012 Sep 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2013","start_date":"Jun 2012","subtitle":"Rand Inc.","title":"Technology Consultant"}],"url":"https://www.linkedin.com/company/rand-inc."},{"company":"Staples","company_id":"staples","location":"","positions":[{"description":"Diagnose and repair customer computers, electronic and computer sales, on-site services.","duration":"Sep 2011 Feb 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2013","start_date":"Sep 2011","subtitle":"Staples","title":"Certified Technician"}],"url":"https://www.linkedin.com/company/staples"}]', '["“Jordan is legitimately one of the most brilliant people I\'ve ever known. He just has this uncanny and broad ability to dive deep and solve problems. When I worked with him, he had a reputation for being the guy you go to when you couldn\'t figure something out, even if you were one of our most senior architects. It\'s honestly kind of hard to overstate his influence and reliability. For me personally, he helped transition me into the Site Reliability Engineer role, demonstrated a lot of patience and determination to show me the ropes. I already knew about his reputation as a savant problem solver, but I also got to see his skill as a team leader and collaborator. Finally, I just want to add that in a crisis, there is no one you\'d want on your team more than this guy. He just rises to the challenge, lowers the temperature, brings everyone to solution. A+ would work with again. ”","“Jordan is an exception problem solver. I have had the opportunity to work with him on many projects at MemberClicks and i am amazed by his ability to dive into an issue with or without context and help to drive the solution. He is an exceptional team lead who handles pressure very well and is always calm under difficult situations. Apart from being technically very competent he is kind and humble team mate and provides growth and opportunities to his team members. I wouldn\'t hesitate to work with him again. ”"]'] User: ['Jake Benardot', 'Results-driven software professional experienced in leading large-scale development initiatives, mentoring project leaders, and creating innovative product strategies.', 'Principal Solutions Engineer at Salesforce', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Salesforce","title":"Principal Solutions Engineer"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":null,"positions":[{"description":"","duration":"Nov 2016 Jan 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2020","start_date":"Nov 2016","subtitle":"Booz Allen Hamilton","title":"Senior Associate / Chief Technologist"},{"description":"","duration":"Mar 2013 Nov 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2016","start_date":"Mar 2013","subtitle":"Booz Allen Hamilton","title":"Software Program Manager / Senior Lead Technologist"},{"description":"","duration":"Jan 2012 Nov 2015 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2015","start_date":"Jan 2012","subtitle":"Booz Allen Hamilton","title":"Co-Founder & Product Owner, SuitedTo"},{"description":"","duration":"May 2011 Feb 2012 10 months","duration_short":"10 months","end_date":"Feb 2012","start_date":"May 2011","subtitle":"Booz Allen Hamilton","title":"Technical Requirements Lead"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"Benefitfocus","company_id":"benefitfocus","location":null,"positions":[{"description":"","duration":"May 2009 Apr 2011 2 years","duration_short":"2 years","end_date":"Apr 2011","start_date":"May 2009","subtitle":"Benefitfocus","title":"Senior Product Consultant"},{"description":"","duration":"Nov 2007 Apr 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2009","start_date":"Nov 2007","subtitle":"Benefitfocus.com","title":"Product Manager"}],"url":"https://www.linkedin.com/company/benefitfocus"},{"company":"Georgia Institute of Technology","company_id":"georgia-institute-of-technology","location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Georgia Institute of Technology","title":"DETECT Project Manager"}],"url":"https://www.linkedin.com/company/georgia-institute-of-technology"},{"company":"Calorie & Pulse Technologies, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Calorie & Pulse Technologies, LLC","title":"VP Technology"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"The Home Depot","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/the-home-depot"}]', '["Buddy McAlister “Jake is the kind of product development person you hope to work with. He is skilled, he is fun to be around and delivers what he commits to. His interpersonal and client interaction skills are the best. Jake has an extrordinary ability to work with multiple types of people and always get the best out of them. Jake is innovative. I saw first hand Jake\'s ability to identify creative,cost effective solutions to difficult problems. He is not just focused on getting the job done but wants to ensure his clients are successful. His positive attitude and ability to deliver results makes him a valuable addition to any product team.”","LinkedIn User “Jake was the leader in an extremely ambitious product launch. His leadership and attention to detail got us through. He followed up on every turn we took as well as the design of the product to make sure that the final product was everything we expected. I would recommend Jake to anyone as I found him to be someone who delivers at all turns.”"]']### Assistant: The agent's job is to provide technical consultation and innovative product strategies, and today the user is reaching out to the agent because they need assistance in leading a large-scale development initiative.
### Human: Agent: ['Chandre Jansen van Vuuren', 'I’ve always been told I have a very logical way of solving problems and that I should find a role where I could practice it, but I never really took it seriously. Then I found myself at the wrong end of redundancy, so I thought I should take the opportunity to broaden my skills. That’s when I found UX and decided to challenge myself and start studying. What a life-changing decision it was! As I started working with real clients on real projects, such as booking tickets through the Sydney Opera House, I found I really enjoyed many, if not all, aspects of the UX process. I have finally found a field where I could put my logical problem solving to the test, listen to my heart and help people, utilise my extensive design experience, but mostly a field where I could work on a team of real collaboration and brain storming. Through my UX studies I’ve discovered things about myself I didn’t ever think I would do, like presenting to stakeholders, conducting 1-on-1 usability testing, interviews, wire framing and prototyping. Things I really enjoy. I now know why I enjoyed wire framing so much; it links to my past industry of being a Layout Sub-editor! With 8 years of experience in high-profile newspapers, including The Daily Telegraph, it is no wonder there is a clear connection to wire framing. With several awards behind me I took great pride in having my work being available to the public, but now I get to work with the public, put myself in their shoes and solve their user issues. I have found a career that makes me happy, one that I wake up and look forward to starting every day. Watch this space, big things are on the way. Please feel free to contact me at chandre.lerouxx@gmail.com', 'Product Designer at Spriggy', 'Spriggy', '[{"company":"Spriggy","company_id":"spriggyau","industry":"E-Learning Providers","location":"","positions":[{"description":"- Working with stakeholders to understand user and business needs- Understanding the problem and exploring possible solutions- Researching customer behaviour, needs, frustrations and requests- Drawing up UI flows to understand and demonstrate how a user could possibly work their way through the product- Building low and high fidelity wireframes as well as prototypes- Testing designs with available resources- QA before release - Working with stakeholders to understand user and business needs- Understanding the problem and exploring possible solutions- Researching customer behaviour, needs, frustrations and requests- Drawing up UI flows to understand and demonstrate how a user could possibly work their way through the product- Building low and high fidelity wireframes as well as prototypes- Testing designs with available resources- QA before release","duration":"abr. de 2018 - actualidad 4 años 2 meses","duration_short":"4 años 2 meses","end_date":"- actualidad","start_date":"abr. de 2018","subtitle":"Spriggy","title":"Product Designer"}],"url":"https://www.linkedin.com/company/spriggyau"},{"company":"DMG - Digital Media Group","company_id":"dmg-digital-media-group","location":"","positions":[{"description":"- Working with clients to understand design requirements- Research to gain insights on competitor services- Going to different user workplaces to understand how the product would be used in their day to day job- Creating personas and user flows- Wireframes as well as low and high fidelity designs and prototypes- Iterating with clients on a weekly basis- Client delivery - Working with clients to understand design requirements- Research to gain insights on competitor services- Going to different user workplaces to understand how the product would be used in their day to day job- Creating personas and user flows- Wireframes as well as low and high fidelity designs and prototypes- Iterating with clients on a weekly basis- Client delivery","duration":"ene. de 2018 abr. de 2018 4 meses","duration_short":"4 meses","end_date":"abr. de 2018","start_date":"ene. de 2018","subtitle":"DMG - Digital Media Group","title":"Jnr UX & UI Designer"}],"url":"https://www.linkedin.com/company/dmg-digital-media-group"},{"company":"Academy Xi","company_id":"academy-xi","location":"Sydney","positions":[{"description":"Having recently worked on UX projects for real clients such as The Sydney Opera House, Cars Guide and children\'s interactive multimedia player Birde, I practiced the following:- Personas- Affinity mapping- User flows- Customer journeys- Card sorting - Wire framing- Prototyping- Usability testing- Ideation- Heuristic Reviews- Information Architecture - Presentations and showcases to clientsMore detail on my portfolio Having recently worked on UX projects for real clients such as The Sydney Opera House, Cars Guide and children\'s interactive multimedia player Birde, I practiced the following:- Personas- Affinity mapping- User flows- Customer journeys- Card sorting - Wire framing- Prototyping- Usability testing- Ideation- Heuristic Reviews- Information Architecture - Presentations and showcases to clientsMore detail on my portfolio","duration":"oct. de 2017 dic. de 2017 3 meses","duration_short":"3 meses","end_date":"dic. de 2017","start_date":"oct. de 2017","subtitle":"Academy Xi","title":"UX Design Student"}],"url":"https://www.linkedin.com/company/academy-xi"},{"company":"The Daily Telegraph","company_id":"the-daily-telegraph","location":"Surry Hills, Sydney","positions":[{"description":"- Designed pages according to Daily and Sunday Telegraph style- Adjusted style according to constantly changing design trends- Adhered to and thrived under strict and multiple daily deadlines- Made sure pages were creative and error free- Created display posters for Daily Telegraph display stands in retail stores and news agents- Validated and sent pages to pre-press/printers - Designed pages according to Daily and Sunday Telegraph style- Adjusted style according to constantly changing design trends- Adhered to and thrived under strict and multiple daily deadlines- Made sure pages were creative and error free- Created display posters for Daily Telegraph display stands in retail stores and news agents- Validated and sent pages to pre-press/printers","duration":"2015 2017 2 años","duration_short":"2 años","end_date":"2017","start_date":"2015","subtitle":"The Daily Telegraph","title":"Page Producer"}],"url":"https://www.linkedin.com/company/the-daily-telegraph"},{"company":"The Citizen News","company_id":"citizen","location":"Johannesburg, South Africa","positions":[{"description":"- Mainly laying out of pages for the daily newspaper including pullout supplements - Worked fast and efficiently- Adhered to and thrived under strict deadlines- Made sure pages were error free and ready to go to press - Mainly laying out of pages for the daily newspaper including pullout supplements - Worked fast and efficiently- Adhered to and thrived under strict deadlines- Made sure pages were error free and ready to go to press","duration":"2009 2015 6 años","duration_short":"6 años","end_date":"2015","start_date":"2009","subtitle":"The Citizen News","title":"Layout Sub-editor"}],"url":"https://www.linkedin.com/company/citizen"}]', '["Robert Williams «Chandre as one of my students in the 10-week User Experience Transformation course at Academy Xi, was truly one of my students who \\"transformed\\" her entire approach to customer centered design. To watch Chandre grow in her newly blossoming set of skills truly demonstrated she has a strong aptitude for the profession; and has proven this on her immediate entry into the industry, upon which she is taking huge, foundational steps. I look forward to the future, earth moving roles she lands within, and the transformative change she makes upon and for her customers. Chandres business acumen, talent, UX skills and above all her positive attitude will make her an invaluable member of any team looking to heighten it\'s customer engagement.»","Usuario de LinkedIn «Seeing Chandre transform from a Visual Designer into the amazing UX Designer she has become over the last few months has been inspirational. I was lucky enough to get to work with Chandre on a number of occasions during our time at Xi. She tackled every project she worked in with gusto. She was professional, disciplined and a whole lot of fun to work with! I look forward to seeing what amazing things Chandre will achieve in her new career. »"]'] User: ['Nora Guerrera', 'I am a strategic leader and entrepreneur who specializes in innovation, strategy development, organizational design, execution, implementation and partnerships, with the ability to develop and execute complex strategies across organizational lines, partners and through multiple delivery channels and disciplines. I have a diverse background in anthropology, user experience, innovation and strategic design.', 'Digital Product Strategist, Leader, Consultant, Founder', 'Foundry', '[{"company":"Foundry","company_id":"foundrymakes","industry":"Software Development","location":"Minneapolis, MN","positions":[{"description":"","duration":"feb. de 2022 - actualidad 4 meses","duration_short":"4 meses","end_date":"- actualidad","start_date":"feb. de 2022","subtitle":"Foundry","title":"Director of Design Strategy"}],"url":"https://www.linkedin.com/company/foundrymakes"},{"company":"Activity Central","company_id":"activitycentral-life","location":"Minneapolis, Minnesota, United States","positions":[{"description":"www.activitycentral.life www.activitycentral.life","duration":"ene. de 2021 - actualidad 1 año 5 meses","duration_short":"1 año 5 meses","end_date":"- actualidad","start_date":"ene. de 2021","subtitle":"Activity Central","title":"Founder and CEO"}],"url":"https://www.linkedin.com/company/activitycentral-life"},{"company":"Wells Fargo","company_id":"wellsfargo","location":"","positions":[{"description":"","duration":"jun. de 2020 feb. de 2022 1 año 9 meses","duration_short":"1 año 9 meses","end_date":"feb. de 2022","start_date":"jun. de 2020","subtitle":"Wells Fargo","title":"VP, Digital Solutions"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"West Monroe Partners","company_id":"westmonroe","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"(GoKart Labs was acquired by West Monroe Partners.) (GoKart Labs was acquired by West Monroe Partners.)","duration":"oct. de 2019 jun. de 2020 9 meses","duration_short":"9 meses","end_date":"jun. de 2020","start_date":"oct. de 2019","subtitle":"West Monroe Partners","title":"Digital Strategy and Transformation"}],"url":"https://www.linkedin.com/company/westmonroe"},{"company":"GoKart Labs","company_id":"gokart-labs","location":null,"positions":[{"description":"- Lead the development of the Consulting team at GoKart Labs- Part of the leadership team through the acquisition process.","duration":"abr. de 2019 oct. de 2019 7 meses","duration_short":"7 meses","end_date":"oct. de 2019","start_date":"abr. de 2019","subtitle":"GoKart Labs","title":"Managing Director, Consulting"},{"description":"","duration":"may. de 2018 mar. de 2019 11 meses","duration_short":"11 meses","end_date":"mar. de 2019","start_date":"may. de 2018","subtitle":"GoKart Labs","title":"Solution Lead"}],"url":"https://www.linkedin.com/company/gokart-labs"},{"company":"OnEnd Consulting","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"We help our clients explore, prepare and thrive in the new world. We can help you find profitable business models and adapt to changing markets. We help our clients explore, prepare and thrive in the new world. We can help you find profitable business models and adapt to changing markets.","duration":"jul. de 2016 abr. de 2018 1 año 10 meses","duration_short":"1 año 10 meses","end_date":"abr. de 2018","start_date":"jul. de 2016","subtitle":"OnEnd Consulting","title":"Senior Director"}],"url":""},{"company":"U.S. Bank","company_id":"us-bank","location":null,"positions":[{"description":"","duration":"may. de 2011 jun. de 2016 5 años 2 meses","duration_short":"5 años 2 meses","end_date":"jun. de 2016","start_date":"may. de 2011","subtitle":"U.S. Bank","title":"Vice President, Innovation"},{"description":"","duration":"may. de 2010 may. de 2011 1 año 1 mes","duration_short":"1 año 1 mes","end_date":"may. de 2011","start_date":"may. de 2010","subtitle":"U.S. Bank","title":"Mobile Platform Lead"},{"description":"","duration":"dic. de 2008 abr. de 2010 1 año 5 meses","duration_short":"1 año 5 meses","end_date":"abr. de 2010","start_date":"dic. de 2008","subtitle":"U.S. Bank","title":"User Experience Strategist & Mobile Banking Lead"},{"description":"","duration":"jun. de 2006 dic. de 2008 2 años 7 meses","duration_short":"2 años 7 meses","end_date":"dic. de 2008","start_date":"jun. de 2006","subtitle":"U.S. Bank","title":"Information Architect"}],"url":"https://www.linkedin.com/company/us-bank"}]', '["John Neenan «Nora is a talented web designer and her work in Mobile is notable. I have worked with Nora for a number of years and my respect for her has increased steadily. She delivers designs that meet business goals and is a collaborative partner in the process. Her concern for designs that work for real customers is close to my heart. I would recommend Nora as a member of a large design team, or as a team of one.»","Paul Larson «Nora is a rare combination of high talent, remarkable intellect and relentless drive to succeed. In all the roles and responsibilities she\'s had under my watch she has delivered exceptional results and shown great leadership. Her work has had a direct positive impact on the the performance of the bank and, given her mastery of both design and emerging trends and technology, I have no doubt her contributions will be increasingly valuable.»"]']### Assistant: The agent's job is to work with stakeholders to understand user and business needs, explore possible solutions, research customer behavior, and build wireframes and prototypes. Today, the user is reaching out to the agent because they need assistance in developing complex strategies and executing innovation and strategic design initiatives across organizational lines and disciplines.
### Human: Agent: ['Jason Berquist', 'Experienced business professional. Business Analyst, Senior Warranty Analyst, Advanced Technical Support, and Account Management with a demonstrated history of working in the automotive, transportation, trucking, and telecommunication industries. Advanced skills in MS Office, HPQC, Oracle SQL, ODS Teradata, Mainframe, GUI Applications, Operations Management, Data Center, Contact Centers, and Management.', 'Senior Business Analyst at Peterbilt Motors Company', 'Peterbilt Motors Company', '[{"company":"Peterbilt Motors Company","company_id":"peterbilt-motors-company","industry":"Truck Transportation","location":null,"positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Peterbilt Motors Company","title":"Senior Business Analyst"},{"description":"Business Analyst for the PACCAR Registration and Warranty System (aka PRWS, previously NGW/Next Generation Warranty).","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Peterbilt Motors Company","title":"Business Analyst"},{"description":"","duration":"Feb 2019 Jan 2021 2 years","duration_short":"2 years","end_date":"Jan 2021","start_date":"Feb 2019","subtitle":"Peterbilt Motors Company","title":"Subject Matter Expert"},{"description":"","duration":"May 2017 Feb 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2019","start_date":"May 2017","subtitle":"Peterbilt Motors Company","title":"Senior Warranty Analyst - Supplier Recovery"},{"description":"SmartLINQ remote diagnostics application and dealer support.","duration":"Mar 2015 May 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2017","start_date":"Mar 2015","subtitle":"Peterbilt Motors Company","title":"Technical Support Specialist - Remote Diagnostics/SmartLINQ"},{"description":"Engine Trim floater","duration":"Oct 2014 Mar 2015 6 months","duration_short":"6 months","end_date":"Mar 2015","start_date":"Oct 2014","subtitle":"Peterbilt Motors Company","title":"Assembly Specialist"}],"url":"https://www.linkedin.com/company/peterbilt-motors-company"},{"company":"Berquist BBQ","company_id":null,"location":"Arlington, Texas","positions":[{"description":"Texas BBQ and more from scratch-made recipes. Texas BBQ and more from scratch-made recipes.","duration":"Nov 1999 - Present 22 years 9 months","duration_short":"22 years 9 months","end_date":"Present","start_date":"Nov 1999","subtitle":"Berquist BBQ","title":"Pitmaster/Owner"}],"url":""},{"company":"General Motors","company_id":"general-motors","location":"","positions":[{"description":"","duration":"Sep 2013 Sep 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2014","start_date":"Sep 2013","subtitle":"General Motors","title":"General Assembly"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"AT&T","company_id":"att","location":"Dallas/Fort Worth Area","positions":[{"description":"• Provided technical troubleshooting and leadership skills required to recover from the most complex network problems, directing activities of technical resources from Customer Care, Dispatch Center and Network Operations Center.• Responsible for the investigation and management of all follow-up activities needed to determine root cause, attempt problem recreation for the Network Operations Center, identify workarounds when feasible, coordinate with Customer Care for delivery and certification of vendor fixes or design changes.• Developed procedures to pro-actively identify known defects, probing national networks, detecting trends and patterns that signaled possible outages to agent’s applications, tools and member’s services.• Developed procedures to extract data from network to analyze and identify potential patterns of unexpected behavior needed to understand root cause.• Ultimately responsible for the reliability of the end-to-end network and the quality of the delivered service - tracking and analyzing outage patterns leading to identification of chronic issues.• Technical leader and recognized expert on select AT&T technologies, systems and/or procedures.• Coordinated across multiple departments, promoting active listening and open communication.• Monitored service maintenance across network from overnight change managements, to ensure no member impact, degradation of services and network, system or application outages.• Communicated outages to technical support representatives, customer care agents, network operations center, mid-level and upper-level management of outages via email, chat messenger programs, online and voice conferences, as well as tool and applications administration.• Knowledge of AT&T Internet Protocol TV (IPTV), High Speed Internet Access (HSIA), DSL, Dial-up Internet access and Voice over Internet Protocol services (VoIP).","duration":"Dec 2008 Jul 2012 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jul 2012","start_date":"Dec 2008","subtitle":"AT&T","title":"Advanced Technical Support"}],"url":"https://www.linkedin.com/company/att"},{"company":"Ruth\'s Chris Steak House","company_id":"ruth%27s-chris-steak-house","location":"Dallas/Fort Worth Area","positions":[{"description":"• Responsible for successful restaurant table station management, sales, and operations.• Provided fine dining service etiquette.• Continuous learning of Prime food and wine knowledge. • Responsible for successful restaurant table station management, sales, and operations.• Provided fine dining service etiquette.• Continuous learning of Prime food and wine knowledge.","duration":"Mar 2008 Dec 2008 10 months","duration_short":"10 months","end_date":"Dec 2008","start_date":"Mar 2008","subtitle":"Ruth\'s Chris Steak House","title":"Server"}],"url":"https://www.linkedin.com/company/ruth%27s-chris-steak-house"},{"company":"Empire Today","company_id":"empire-today","location":"Dallas/Fort Worth Area","positions":[{"description":"• Provided in-home presentation of company history, all flooring products, and window treatments.• Knowledge of installation procedures, warranties and workmanship guarantees for all flooring products and window treatments.• Negotiated sales prices of contracts on all products and installation services. • Provided in-home presentation of company history, all flooring products, and window treatments.• Knowledge of installation procedures, warranties and workmanship guarantees for all flooring products and window treatments.• Negotiated sales prices of contracts on all products and installation services.","duration":"Jun 2007 Dec 2007 7 months","duration_short":"7 months","end_date":"Dec 2007","start_date":"Jun 2007","subtitle":"Empire Today","title":"Sales Professional"}],"url":"https://www.linkedin.com/company/empire-today"},{"company":"Custom Registration Inc","company_id":"custom-registration-inc","location":"Dallas/Fort Worth Area","positions":[{"description":"• Reconciled accounts receivable/payable for client, attendees and exhibitors associated with trade shows and conventions.• Created and Administered databases and coinciding Crystal Reports.• Designed and dispersed badges with barcodes for all participants at trade shows and conventions via mail and onsite.• Trained and maintained barcode scanners for exhibitors at trade shows and conventions.• Supervised, trained and coordinated onsite temporary employees on computer programs(GUI), policies and procedures.• Installed and managed WAN/LAN networks, for 50+ workstations in registration areas of trade shows and conventions.• Facilitated crowd control through registration areas.","duration":"Jul 2005 May 2006 11 months","duration_short":"11 months","end_date":"May 2006","start_date":"Jul 2005","subtitle":"Custom Registration Inc","title":"Account Services Manager"}],"url":"https://www.linkedin.com/company/custom-registration-inc"},{"company":"Ford Motor Credit Company","company_id":"ford-motor-credit-company","location":"Dallas/Fort Worth Area","positions":[{"description":"• Progressed through 7 positions, final in top level department.• Responsible for multi-million dollar portfolio budgeting, metrics and final decisions.• Account Services Representative >45 Day: Diagnosed >45-day severe/chronic delinquent clients ability to pay or approved and coordinated repossession.• Account Services Representative <45 Day: Evaluated <45-day delinquent clients to resolve delinquency or refer to >45 department for diagnosis.• Administrative Assistant to Director: Coordinated Director’s meetings, travel and correspondence. Maintained 1,000+ employees.• Customer Services Representative-Repossession Titles: Developed and executed streamlined processes for repossessed vehicle titles and paperwork.• Customer Services Representative-Inbound/Outbound Titles: Instituted new processes for incoming and outgoing titles on new and fulfilled finance contracts.• Customer Services Representative-Distributions2/Mail Room: Adapted and updated new security procedures for payments received, incoming and outgoing post and overnight delivery services.• Customer Services Representative-Distributions1/Data: Streamlined procedures for data entry procedures.","duration":"May 2001 Jul 2005 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jul 2005","start_date":"May 2001","subtitle":"Ford Motor Credit Company","title":"Account Services Management Representative"}],"url":"https://www.linkedin.com/company/ford-motor-credit-company"}]', '["Michael Winget “I worked at Ruth\'s Chris Steak House with Jason while working at Fry\'s during the day. Jason will do well at anything he sets his mind to. Very intelligent and thorough. I\'d gladly work with Jason again at any time.”","Marisa W. “As his manager, Jason never turned down any assignment or assistance requests. He has helped me tremendously on many projects and allowed me to be an effective manager in USPOC. He is a dedicated worker who strives to be the best he can be and has received numerous accolades from managers in other departments while we worked together. Jason\'s work is thorough and consistent thus he differentiated himself from his peers based on the quality and the delivery of his work. Jason is result oriented and is team focused. I can always count on him to accomplish any task with great quality. I would recommend Jason highly for any endeavor he likes to pursuit.”"]'] User: ['Reza Jafari', 'General and Cosmetic Dentist. Owner at Bell Road Dental Care and Queen Creek Center for Cosmetic & Family Dentistry.', 'Owner at Queen Creek Complete Dental & Bell Road Dental Care', 'Bell Road Dental Care', '[{"company":"Bell Road Dental Care","company_id":null,"location":"702 East Bell Road, Suite 118. Phoenix, az 85022","positions":[{"description":"","duration":"Sep 2016 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Bell Road Dental Care","title":"Owner"}],"url":""},{"company":"Queen Creek Center for Costmetic and Family Dentistry","company_id":"queen-creek-center-for-costmetic-and-family-dentistry","location":null,"positions":[{"description":"Owner and Sole Practitioner","duration":"Jun 2005 - Present 16 years 2 months","duration_short":"16 years 2 months","end_date":"Present","start_date":"Jun 2005","subtitle":"Queen Creek Center for Costmetic and Family Dentistry","title":"Owner"},{"description":"","duration":"Apr 2005 - Present 16 years 4 months","duration_short":"16 years 4 months","end_date":"Present","start_date":"Apr 2005","subtitle":"Queen Creek Complete Dental","title":"Owner"}],"url":"https://www.linkedin.com/company/queen-creek-center-for-costmetic-and-family-dentistry"}]', '["“I recommend Dr. Jafari to many people including my family. I trust his professional knowledge and work ethics. He has provided outstanding dental care. Many patients are afraid of dentists because of their past history but I assure you with experience of treatment I have recieved he is very caring and compassionate about your dental health. He will do whatever it takes to make you feel safe and comfortable and explain your dental needs so that you understand dentistry. Dr. Jafari also has a great staff to make you feel at home and a very sterile environment. If your looking for a great Dentist this is it for you. Patient since 2005 and will remain for many years to come..”","“Reza is a great dentist, with a tech saavy, relaxing, beautiful practice environment. The environment teamed up with his outgoing staff and expertise, make him an excellent choice.”"]']### Assistant: The agent's job is to provide business analysis and account management services in the automotive industry. Today, the user is reaching out to the agent because they need assistance with managing the financial aspects of their dental practice.
### Human: Agent: ['Gregory Hart Jr', "Since 2009, I have worked in workforce development for the Commonwealth of PA. In my current position, I lead a team of staff who monitor local Workforce Development Boards for compliance with federal and state workforce regulations. Prior, I worked for a local PA CareerLink® office, Pennsylvania's One-Stop Career Center, where I coordinated the Trade Adjustment Assistance program, Rapid Response program, the State Weatherization program, and co-coordinated the Profile Re-employment Program. This position also required case management of job seekers, including assessments, resume help and interviewing assistance. Before that, I worked for Unemployment Compensation assisting claimants with new and existing claims, troubleshooting issues, and prevention of fraud. Before working for the Commonwealth, I spent almost ten years in the public records research field, doing everything from financial research, to property research, to pre-employment background checks. In addition to my job experience, my educational background has helped me develop the ability to successfully communicate with and resolve disputes between cross-cultural groups with a deep sense of understanding, diplomacy, and sensitivity. To this end, I have gained the research and application skills to provide conflict management and resolution on both the individual and international level. Along with conflict management and resolution, I have also studied and possess a good understanding of political theory, international law and international economics. Specialties: Public records research, compliance monitoring, process analysis for continuous improvement, contract and financial analysis, job search services, international conflict resolution and human rights research, real estate title examination, conflict resolution, ability to read and evaluate sensitive criminal and civil case documentation as well as property and mortgage documents.", 'Workforce Development Supervisor at PA Department of Labor & Industry', 'Pennsylvania Department of Labor & Industry', '[{"company":"Pennsylvania Department of Labor & Industry","company_id":"palaborindustry","industry":"Government Administration","location":null,"positions":[{"description":"Agency Representative for L&I at PEMA. Provides support during emergency operations.","duration":"2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2018","subtitle":"Pennsylvania Department of Labor & Industry","title":"Agency Representative/EPLO"},{"description":"Bureau of Workforce Development Administration, Oversight Services - Leads a team of six people who provide fiscal and oversight monitoring and certification of local Workforce Development Boards to ensure compliance with federal and state workforce development laws and regulations. Provides substantive input into the creation and modification of statewide workforce policies. Provides technical assistance to subordinates, other workforce deputate supervisors, local Workforce Development Board staff, and other stakeholders on unit policies, unit findings, and continuous improvement strategies. Advises the Bureau director on unit issues and provides solutions on continuous improvement methods. Represents the unit, Bureau, and Department at meetings, regional conferences, and other related events.","duration":"Oct 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Oct 2014","subtitle":"Pennsylvania Department of Labor & Industry","title":"Workforce Development Supervisor"},{"description":"Bureau of Workforce Development Administration (formerly part of the Bureau of Workforce Development Partnership), Oversight Services - Provided fiscal and oversight monitoring and certification of local Workforce Investment Boards to ensure compliance with federal and state workforce development laws and regulations. Researched legislation and policy, in concert with peers, to provide technical assistance to local areas and guidance in the creation and modification of state workforce policy.","duration":"Oct 2013 Oct 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2014","start_date":"Oct 2013","subtitle":"Pennsylvania Department of Labor & Industry","title":"Workforce Development Analyst 2"},{"description":"Bureau of Workforce Development Partnership, Oversight Services - Provided fiscal and oversight monitoring and certification of local Workforce Investment Boards to ensure compliance with federal and state workforce development laws and regulations. Researched legislation and policy, in concert with peers, to provide technical assistance to local areas and guidance in the creation and modification of state workforce policy.","duration":"Jan 2012 Oct 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2013","start_date":"Jan 2012","subtitle":"Pennsylvania Department of Labor & Industry","title":"Workforce Development Analyst 2"},{"description":"Provided reemployment services to jobseekers and employers through the Bureau of Workforce Development Partnership and PA CareerLink® Bucks County using orientations to services, case management, labor market information, and job search and computer workshops. Represented CareerLink at regional meetings, workforce conferences, career fairs and other events. Educated clients in the Commonwealth Workforce Development System, the online access to jobseeker services.Coordinated local administration of programs through the Trade Act, Rapid Response Coordination and State Weatherization Training and created process flow manuals for these programs. Speaker and educator for the Profile Reemployment Program to ensure that clients are aware of and receive all available benefits.","duration":"Sep 2009 Jan 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2012","start_date":"Sep 2009","subtitle":"Pennsylvania Department of Labor & Industry","title":"CareerLink Specialist"},{"description":"Provided various services through the Office of Unemployment Compensation Services Centers which included: taking new claims for unemployment, answered benefit questions on existing claims, assisted claimants with biweekly filing for benefits, documented official statements to aide Claims Examiners in eligibility determinations and identified issues for referral to the Fraud Department. Resolved system-created issues on Overpayment stops in local office unemployment claims to ensure proper payment was released to claimants in a timely manner.Assisted the Clerical Unit in processing appeals for eligibility made by the Office of UC Benefits and researched claims information and collected claimant files for transfer to the Appeals Referee.","duration":"Apr 2009 Sep 2009 6 months","duration_short":"6 months","end_date":"Sep 2009","start_date":"Apr 2009","subtitle":"Pennsylvania Department of Labor & Industry","title":"UC Intermittent Intake Interviewer"}],"url":"https://www.linkedin.com/company/palaborindustry"},{"company":"AllianceOne","company_id":"allianceone","location":"Greater Philadelphia Area","positions":[{"description":"Utilized telephone and internet resources locating cardholders for collection of delinquent debt for a large multinational bank under standards set by the Fair Debt Collection Practices Act and individual state statutes. Contacted more than 200 clients daily, nationwide, leading to the recapture of over $107,000 during tenure in this position. Utilized telephone and internet resources locating cardholders for collection of delinquent debt for a large multinational bank under standards set by the Fair Debt Collection Practices Act and individual state statutes. Contacted more than 200 clients daily, nationwide, leading to the recapture of over $107,000 during tenure in this position.","duration":"Jan 2008 Aug 2008 8 months","duration_short":"8 months","end_date":"Aug 2008","start_date":"Jan 2008","subtitle":"AllianceOne","title":"Account Representative"}],"url":"https://www.linkedin.com/company/allianceone"},{"company":"Group 9, Inc","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"Conducted phone and internet research to determine the ownership and location information of properties for several nationwide mortgage lenders using local, county and state resources. Successfully expanded assignments from three states to all 50. Conducted phone and internet research to determine the ownership and location information of properties for several nationwide mortgage lenders using local, county and state resources. Successfully expanded assignments from three states to all 50.","duration":"Oct 2004 Nov 2007 3 years 2 months","duration_short":"3 years 2 months","end_date":"Nov 2007","start_date":"Oct 2004","subtitle":"Group 9, Inc","title":"Research Analyst"}],"url":""},{"company":"Vertical Screen, Inc.","company_id":"vertical-screen-inc-","location":"Greater Philadelphia Area","positions":[{"description":"Performed nationwide criminal and civil background checks for pre-employment screening for major corporations, including those in the financial, healthcare and general industries. Researched and analyzed sensitive court documents nationwide to reveal criminal and civil records using various internet and court information sources and reporting relevant results in accordance with the Fair Credit Reporting Act. Performed nationwide criminal and civil background checks for pre-employment screening for major corporations, including those in the financial, healthcare and general industries. Researched and analyzed sensitive court documents nationwide to reveal criminal and civil records using various internet and court information sources and reporting relevant results in accordance with the Fair Credit Reporting Act.","duration":"Jul 2003 Oct 2004 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2004","start_date":"Jul 2003","subtitle":"Vertical Screen, Inc.","title":"Public Records Researcher"}],"url":"https://www.linkedin.com/company/vertical-screen-inc-"},{"company":"Concordia Language Villages","company_id":"concordia-language-villages","location":"Bemidji, Minnesota","positions":[{"description":"Taught and immersed students aged 8-18 in the French language and created versatile programs to engage them to be responsible citizens in a global community. Maintained an active working knowledge of and researching all aspects of the French language and culture. Taught and immersed students aged 8-18 in the French language and created versatile programs to engage them to be responsible citizens in a global community. Maintained an active working knowledge of and researching all aspects of the French language and culture.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Concordia Language Villages","title":"French Language Immersion Counselor - Lac du Bois Bemidji"}],"url":"https://www.linkedin.com/company/concordia-language-villages"}]', '["Sharon Polly-Boes “Greg is very level headed, intelligent, and has exceptional customer service skills, which were key to his success in his role as an Intake Interviewer. He was a pleasure to work with very easy to get along with, a real team player.”","Anna Feinberg “I worked with Greg for two years. During that time I found him to be a very capable and dedicated Workforce Professional. He is knowlegable of Labor Markets and Trade Legislations. Greg has great customer service skills always available to assist CareerLink customers as well as co-workers. He is a positive influence to those around him. It is without hesitation that I recommend Greg Hart.”"]'] User: ['Nina Anderson', 'Experienced Executive Administrative Assistant with a demonstrated history of working in the development and construction industry. Skilled in Microsoft Word, Administration, Executive Administrative Assistance, Executive Correspondence, and Travel Coordination. Strong administrative professional with a Bachelor’s Degree focused in Psychology from Dallas Baptist University.', 'Admin Specialist at Meta', 'Meta', '[{"company":"Meta","company_id":"meta","industry":"Internet Publishing","location":"New York, New York, United States","positions":[{"description":"","duration":"Feb 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Meta","title":"Admin Specialist"}],"url":"https://www.linkedin.com/company/meta"},{"company":"Brasfield & Gorrie, LLC","company_id":"brasfield-&-gorrie-llc","location":"","positions":[{"description":"• Maintains 18 projects simultaneously from $1 - $350 million• Supports Senior Executives, Owners, and Senior Project Managers for front and back-end project responsibilities and changes• Create, distribute and execute contracts, follow up and track project deadlines. and coordinate all team meetings• Act as a liaison between internal and external cross-functional departments• Founding Member of Community Engagement Committee committed to Diversity and Inclusion and employee training","duration":"Jun 2018 Feb 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2021","start_date":"Jun 2018","subtitle":"Brasfield & Gorrie, LLC","title":"Project Assistant/EA"}],"url":"https://www.linkedin.com/company/brasfield-&-gorrie-llc"},{"company":"Spring Valley Construction Company","company_id":"spring-valley-construction-company","location":"","positions":[{"description":"• Provided direct support for VP of Operations and managed workflow for multiple senior managers• Prioritize multiple managers needs and projects• Worked cross-functionally with internal and external teams to ensure accuracy of project reporting• Performed various responsibilities across a number of roles (Office Manager/Receptionist/Project Assistant)• Created and maintained details log for follow up reporting• Executed responsibilities related to the construction industry such as: composed scopes of work for various trades, produced jobsite daily reports, developed SWPPP books, managed jobsite trailers, etc.","duration":"Dec 2016 Jun 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2018","start_date":"Dec 2016","subtitle":"Spring Valley Construction Company","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/spring-valley-construction-company"},{"company":"Street Lights Residential","company_id":"streetlights-residential","location":"","positions":[{"description":"• Provided support to CEO as well as President and 10 members of the creative team• Maintained President’s calendars, emails, meetings, personal matters, appointments and special events• Performed personal assistant responsibilities such as arranging international travel and maintained confidential documents• Ensured follow up on team deliverables such as contracts, special projects, and employee HR documents• Responsible for special projects including donor letters, charitable efforts, and marketing tasks","duration":"Jul 2015 Jul 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2016","start_date":"Jul 2015","subtitle":"Street Lights Residential","title":"Executive Assistant to the President of SLR Creative"}],"url":"https://www.linkedin.com/company/streetlights-residential"},{"company":"Private Family","company_id":null,"location":"McKinney, Texas","positions":[{"description":"• Supporting daily/weekly spiritual, academic, and personal goals. • Daily schedule and activities according to ages, homework help, household duties. • Supporting daily/weekly spiritual, academic, and personal goals. • Daily schedule and activities according to ages, homework help, household duties.","duration":"Nov 2014 May 2015 7 months","duration_short":"7 months","end_date":"May 2015","start_date":"Nov 2014","subtitle":"Private Family","title":"Professional Nanny and Household Manager"}],"url":""},{"company":"Dallas Baptist University","company_id":"dallas-baptist-university","location":"Dallas/Fort Worth Area","positions":[{"description":"• Provided administrative support to high-profile President and Senior Managers including all international travel arrangements and travel documentation• Handled confidential personal and professional information discretely• Performed general administrative duties, managed calendar and email, created expense reports, and managed all employee hiring• Orchestrated campus-wide events and meetings for international guests and students • Provided administrative support to high-profile President and Senior Managers including all international travel arrangements and travel documentation• Handled confidential personal and professional information discretely• Performed general administrative duties, managed calendar and email, created expense reports, and managed all employee hiring• Orchestrated campus-wide events and meetings for international guests and students","duration":"Jun 2012 May 2014 2 years","duration_short":"2 years","end_date":"May 2014","start_date":"Jun 2012","subtitle":"Dallas Baptist University","title":"Executive Administrative Assistant to President of International Affairs"}],"url":"https://www.linkedin.com/company/dallas-baptist-university"}]', '["Avery Watkins “It\'s not every day that you come across a woman like Nina - someone with natural aptitude to grasp skills quickly and complete tasks efficiently while continuing to support those around her. I was grateful for the opportunity to work alongside Nina during my time at Brasfield & Gorrie, leaning on her heavily for administration-related endeavors and document control assistance via Microsoft Office. Nina\'s ability to simultaneously juggle multiple construction projects to several different Project Managers is unparalleled; she regulates a streamline communication system for all necessary stakeholders and consistently meets internal and external deadlines. Nina is able to balance her unwavering dedication to her career while staying loyal to her loved ones. I\'m thankful for my time spent with her, not only because we sharpened each other as we grew our construction industry knowledge, but because I also gained a compassionate and genuine friend. Anyone would be lucky to have Nina as a teammate to work with. ”","Debora Pizzolo “Nina and I worked on special international initiatives and projects that increased student outreach for Dallas Baptist University. She is an outstanding employee. Nina is responsible, innovative, and focuses on thinking outside the box to improve services to clients and staff. She is eager to learn and grow as well as share her knowledge. I highly recommend Nina, and know she will make a great employee for any company.”"]']### Assistant: The agent's job is to provide administrative support and coordinate project responsibilities, and today, they are reaching out to the user because they need assistance in executing contracts and tracking project deadlines for their ongoing construction projects.
### Human: Agent: ['Stanislav Glushak', 'Software Developer with over 14 years of experience● Results oriented team member and project lead● Primary skills set: .Net platform + ReactJS● Excellent understanding of the .Net platform● Clear view of the software architecture● Great experience in TDD, writing Unit, Integration and UI testing● Good understanding of algorithms and data structure', 'Senior Software Engineer Technical Lead at eMoney Advisor', 'eMoney Advisor', '[{"company":"eMoney Advisor","company_id":"emoney-advisor","industry":"Financial Services","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"Tech Lead. description going to be updated. Tech Lead. description going to be updated.","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"eMoney Advisor","title":"Senior Software Engineer Technical Lead"}],"url":"https://www.linkedin.com/company/emoney-advisor"},{"company":"EPAM Systems","company_id":"epam-systems","location":null,"positions":[{"description":"Customer: eMoneyTasks performed:● Played a key role as a senior software engineer in an agile development project with a business partner, from requirements to implementation to customer feedback● Developed and tested stories, including unit tests and team code reviews, as well as merged all changes to the main branch to move the story to QA testingEnvironments:● MSSQL, Git, Bitbucket, Jira, VS, Rider, Jenkins, Octopus● ASP.NET + ReactJS, DAL - customs tool based on ADO.NET, MSSQL, WEB API","duration":"Aug 2017 Jan 2020 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2020","start_date":"Aug 2017","subtitle":"EPAM Systems","title":"Lead Software Engineer (Senior till 2019)"},{"description":"Customer: Pharmacy OneSourceProject: Pharmacy OneSource provides targeted solutions for pharmacists and infection preventionists that combine evidence-based clinical knowledge and real-time data into actionable information delivered within your existing workflow to improve care, reduce costs, enhance efficiency and increase compliance.Tasks performed:● Worked on new infrastructure services and internal tools, integrated with existing products● Created test cases and fixed issues, Environments:● MSSQL, Visual Studio Jira Octopus TeamCity● Languages: C#, T-SQL, JS Technologies: ASP REST API, EF, NUnit, Autofac, Autofixture Source Control: GIT, SVN IDE: Visual Studio, WebStorm","duration":"Dec 2015 Aug 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2017","start_date":"Dec 2015","subtitle":"EPAM Systems","title":"Senior Software Engineer"},{"description":"Customer: Medical Messenger, Evolve Exchange Project: Project MMSG-MRPM, providing service encompassing all the medical doctors need in their practice. Secure medical cloud-based infrastructure allowing EMR companies to achieve Meaningful Use Stage 2 CertificationTasks performed:● Supported the financial section of the application, added new functionalities● Created CompanionBeacon application● Fixed errors and defects, resolved performance issues, fixed and redesigned reports● Changed the mechanism for processing incoming EDI documents● Fixed automated workflow interaction with insurance companies● Project source control and bug tracker system moved to TFSEnvironments:● MSSQL, VS TFS, WPF, WCF, EF, CAB","duration":"Oct 2013 Dec 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2015","start_date":"Oct 2013","subtitle":"EPAM Systems","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/epam-systems"},{"company":"VIAcode","company_id":"viacode","location":"Saint Petersburg, Russian Federation","positions":[{"description":"Customer: Wolters Kluwer TymetrixProject: TyMetrix 360° TyMetrix invented legal e-billing decades ago, and since then we\'ve continually enriched and enhanced our enterprise legal management software to meet our client\'s ever-increasing technology demands. Today, our TyMetrix 360° platform remains the industry leader, helping clients understand their businesses better, automate tedious activities, and seize opportunities to improve the bottom line.Tasks performed:● Supported Windows workflow team by developing new functionality and fixing bugs● Supported maintenance team with bug fixesEnvironments:● MsSQL, VS 2008 - 2012 TFS, .Net","duration":"Aug 2011 Oct 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2013","start_date":"Aug 2011","subtitle":"VIAcode","title":".Net Developer"}],"url":"https://www.linkedin.com/company/viacode"},{"company":"Wärtsilä Voyage/ Transas","company_id":"w%C3%A4rtsil%C3%A4-voyage-transas","location":"Saint Petersburg, Russian Federation","positions":[{"description":"Tasks performed:● Created training system production applicationEnvironments:● MySQL, .Net Tasks performed:● Created training system production applicationEnvironments:● MySQL, .Net","duration":"Oct 2010 Aug 2011 11 months","duration_short":"11 months","end_date":"Aug 2011","start_date":"Oct 2010","subtitle":"Wärtsilä Voyage/ Transas","title":".Net developer"}],"url":"https://www.linkedin.com/company/w%C3%A4rtsil%C3%A4-voyage-transas"},{"company":"Hosting provider Majordomo","company_id":null,"location":"Saint Petersburg, Russian Federation","positions":[{"description":"Tasks performed:● Developed a new version internal billing system with client-server architectureEnvironments:● MySQL, PHP Tasks performed:● Developed a new version internal billing system with client-server architectureEnvironments:● MySQL, PHP","duration":"Oct 2009 Oct 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2010","start_date":"Oct 2009","subtitle":"Hosting provider Majordomo","title":"PHP Web Developer"}],"url":""}]', '["Gary Jutras “Stas (Stanislav) is a person I would have no problems recommending to any employer who needs a software engineer to solve difficult problems and work well in a team or individually. He works hard and gets things done and knows how to do them right. He understands engineering best practices and is willing to collaborate with others. He\'s capable of being a good lead, but also works very well as a general contributor. He cares enough about good practices to speak up when something isn\'t what it should be and suggest solutions but is mature enough to deal with when things don\'t change for the better. When Stas finally ends up moving on to his next position/contract/location, I\'ll be very sorry to see him go and the company will be the worse for his loss.”","Igor Manushin “Stanislav proved himself as goal-oriented person during Viacode working, he demonstrated fast-adaptive skills and instroduced into the project very fast. In addition, after experience in MS SQL technology gained on TyMetrix T360 application development, Stas made new tool, whitten by himself, which simplify entperise product development.”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide technical support and consultation services. Today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity regarding software development projects.
### Human: Agent: ['BJ BIRTZ', "Accomplished and passionate leader, and 12X President's Club achiever. I'm driven by helping people and organizations solve problems, and connecting them to others that can do the same. In an ever changing world filled with technology, many still find themselves buried in paper, and antiquated processes. Why? Because it's the way we've always done it? There's a better mousetrap, and I want to help you find it. Take control of you, and your organization's future. Be the transformational leader you have always thought you were. Push the envelope, and be BOLD. We can take that journey together. Specialties: Leadership, Building Culture, Account Management, New Business, Training, Discovery, Analytics, Spend Management, Supply Chain, Procurement, Strategic Sourcing, Contract Life Cycle Management, Supplier Relationship Management , Supply Chain Risk, Procure-to-Pay, Source-to-Contract. Customer Relationship: Executive Sponsor relationship, Advisory Board, User Group, SaaS renewals, Customer Growth. Business Development: Strategic Account Planning, Mergers and Acquisitions, Due Diligence, Culture Integration, Contract Negotiation, Relationship Management, Partner Channels", 'Vice President- Customer Advocacy Health and Life Science at Icertis', 'Icertis', '[{"company":"Icertis","company_id":"icertis","industry":"IT Services and IT Consulting","location":"Mount Pleasant, South Carolina, United States","positions":[{"description":"Leading a team of directors/sr directors accountable for all sales, expansion, and operational activities within health and life science accounts. Leading a team of directors/sr directors accountable for all sales, expansion, and operational activities within health and life science accounts.","duration":"Jan 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Icertis","title":"Vice President Customer Advocacy- Health and Life Science"}],"url":"https://www.linkedin.com/company/icertis"},{"company":"JAGGAER","company_id":"jaggaer","location":null,"positions":[{"description":"","duration":"Nov 2018 Jan 2022 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2022","start_date":"Nov 2018","subtitle":"JAGGAER","title":"Vice President of Sales- Life Sciences/Pharma"},{"description":"JAGGAER has developed a highly engineered, comprehensive suite of spend management solutions because industries and organizations have unique challenges that cannot be met by a one size-fits-all approach. Powered by advanced analytics and the world’s most engaged supplier network, JAGGAER is the partner of choice for the world’s leading companies and institutions, from manufacturers to the public sector, and universities. JAGGAER is the world’s only company delivering best-of-breed solutions to manage the entire procurement spectrum, from indirect to direct spend.Powered by a unique supplier-centered approach, JAGGAER provides the visibility, insight, transparency, and technology to rev up your procurement initiatives and decisions. Let a JAGGAER representative demonstrate exactly how our industry leading solutions can change your business.Assisting clients in: Process improvement, Thinking outside the box, Competitive Intelligence, Benchmarking, Spend Analysis, Spend/Initiative Tracking, Analytics, Supplier Performance Management and Onboarding, Category Sourcing, Sourcing Optimization, Reverse Auction, Contract Lifecycle Management, eProcurement, Inventory Management (Also Chemical Inventory Management), Accounts Payable","duration":"2015 Nov 2018 3 years","duration_short":"3 years","end_date":"Nov 2018","start_date":"2015","subtitle":"JAGGAER","title":"Enterprise Account Executive at JAGGAER (Formerly SciQuest, Bravo Solutions, Pool4Tool)"}],"url":"https://www.linkedin.com/company/jaggaer"},{"company":"Association for Corporate Growth","company_id":"association-for-corporate-growth","location":"","positions":[{"description":"Private equity professionals, investment bankers & intermediaries, attorneys, auditors & accountants, lenders, corporate development officers, company leaders and others focused on the middle market make ACG your resource for opportunities, capital and services. ACG brings together every segment of the growth community. Private equity professionals, investment bankers & intermediaries, attorneys, auditors & accountants, lenders, corporate development officers, company leaders and others focused on the middle market make ACG your resource for opportunities, capital and services. ACG brings together every segment of the growth community.","duration":"2013 2018 5 years","duration_short":"5 years","end_date":"2018","start_date":"2013","subtitle":"Association for Corporate Growth","title":"Board of Directors"}],"url":"https://www.linkedin.com/company/association-for-corporate-growth"},{"company":"Flying Scarfs Inc.","company_id":"flying-scarfs-inc-","location":"","positions":[{"description":"Our mission is to help bring people in under-developed countries out of poverty through economic opportunity.With your help, we can make these goals a reality. Take a look at our website, and help us change the world one scarf at a time. www.flyingscarfs.com Our mission is to help bring people in under-developed countries out of poverty through economic opportunity.With your help, we can make these goals a reality. Take a look at our website, and help us change the world one scarf at a time. www.flyingscarfs.com","duration":"2012 2018 6 years","duration_short":"6 years","end_date":"2018","start_date":"2012","subtitle":"Flying Scarfs Inc.","title":"Board of Directors"}],"url":"https://www.linkedin.com/company/flying-scarfs-inc-"},{"company":"Sageworks","company_id":"sageworks","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Sageworks","title":"Managing Director"}],"url":"https://www.linkedin.com/company/sageworks"},{"company":"Merrill Corporation-DataSite","company_id":"merrill-corporation","location":"","positions":[{"description":"","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Merrill Corporation-DataSite","title":"Sales Director"}],"url":"https://www.linkedin.com/company/merrill-corporation"},{"company":"Cintas Corporation","company_id":"cintas","location":null,"positions":[{"description":"","duration":"2007 2012 5 years","duration_short":"5 years","end_date":"2012","start_date":"2007","subtitle":"Cintas Corporation","title":"Regional Sales Manager"},{"description":"","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"Cintas Corporation","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/cintas"}]', '["Kelly Valenta “BJ is truly a one-of-a kind sales leader. He is superb at his craft but what really sets him apart is that he genuinely cares about his customer\'s success and that shows through in every thing he does. BJ\'s energy is infectious which inspires others around him. There are so many other things that set up apart but I think the one I found to be a true representation of his character is that he openly offers his help to others with absolutely no expectation, except the other person\'s success, in return. That, to me, defines true leadership! It was an absolute pleasure having BJ on my team and I know he is destined for great things ahead!”","Marco Kirch “I had the privilege to work alongside BJ on the board of directors at the Association for Corporate Growth (ACG). An excellent addition to the ACG board, BJ is a great communicator and contributed to the discussions by bringing his customer-centric insights and a fresh perspective to the group. Besides his role as a director, BJ led the development of \'Young ACG\' to recruit and foster the next generation of ACG leaders. BJ is personable, dependable, goal-oriented and results-driven. I truly enjoyed working with BJ and highly recommend him.”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to provide leadership and account management in the health and life science sector, and today they are reaching out to the user to discuss potential collaboration opportunities in the dental industry.
### Human: Agent: ['Cathie Stujenske', 'Quality Management professional with over 25 years of medical device manufacturing experience. Comprehensive background focusing on Quality System Management, Quality Engineering, Continuous Improvement and Employee Training.Comprehensive knowledge of ISO 13485 and 9001 requirements including practical implementation and management experience. Working knowledge of FDA Quality System Regulation and cGMP for medical devices.', 'Quality Technician at Smith + Nephew, Inc.', 'Smith & Nephew', '[{"company":"Smith & Nephew","company_id":"smith-&-nephew","industry":"Medical Equipment Manufacturing","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Smith & Nephew","title":"Quality Technician"},{"description":"","duration":"Oct 2019 Apr 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2021","start_date":"Oct 2019","subtitle":"Smith & Nephew","title":"Quality Control Contractor"}],"url":"https://www.linkedin.com/company/smith-&-nephew"},{"company":"Red Dot Corporation","company_id":"red-dot-corporation","location":"Greater Memphis Area","positions":[{"description":"","duration":"Jul 2018 Jul 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2019","start_date":"Jul 2018","subtitle":"Red Dot Corporation","title":"Quality Supervisor"}],"url":"https://www.linkedin.com/company/red-dot-corporation"},{"company":"Medical Machining Specialists, LLC","company_id":null,"location":"Olive Branch, MS","positions":[{"description":"","duration":"Aug 2017 Apr 2018 9 months","duration_short":"9 months","end_date":"Apr 2018","start_date":"Aug 2017","subtitle":"Medical Machining Specialists, LLC","title":"Quality Engineering Technician"}],"url":""},{"company":"Trelleborg Sealing Solutions","company_id":"trelleborg-sealing-solutions","location":"Paso Robles, CA","positions":[{"description":"","duration":"Nov 2016 Jun 2017 8 months","duration_short":"8 months","end_date":"Jun 2017","start_date":"Nov 2016","subtitle":"Trelleborg Sealing Solutions","title":"QA Support Services Supervisor"}],"url":"https://www.linkedin.com/company/trelleborg-sealing-solutions"},{"company":"Matrix Machining Technologies, Inc.","company_id":"matrix-machining-technologies","location":"Memphis TN","positions":[{"description":"","duration":"Nov 2015 Jun 2016 8 months","duration_short":"8 months","end_date":"Jun 2016","start_date":"Nov 2015","subtitle":"Matrix Machining Technologies, Inc.","title":"Quality Assurance Manager"}],"url":"https://www.linkedin.com/company/matrix-machining-technologies"},{"company":"J & B precision","company_id":"j-&-b-precision","location":"Cordova,TN","positions":[{"description":"","duration":"Nov 2013 Nov 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2015","start_date":"Nov 2013","subtitle":"J & B precision","title":"Regulatory Manager"}],"url":"https://www.linkedin.com/company/j-&-b-precision"},{"company":"Zimmer Biomet","company_id":"zimmerbiomet","location":"Greater Memphis Area","positions":[{"description":"","duration":"Apr 2013 Nov 2013 8 months","duration_short":"8 months","end_date":"Nov 2013","start_date":"Apr 2013","subtitle":"Zimmer Biomet","title":"Quality Inspector"}],"url":"https://www.linkedin.com/company/zimmerbiomet"},{"company":"J & B Precision, Inc.","company_id":null,"location":"Cordova, TN","positions":[{"description":"","duration":"Apr 2012 Apr 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2013","start_date":"Apr 2012","subtitle":"J & B Precision, Inc.","title":"Quality Technician"}],"url":""},{"company":"Smith & Nephew, Inc","company_id":"smith-&-nephew","location":"Greater Memphis Area","positions":[{"description":"","duration":"Jul 1991 Dec 2011 20 years 6 months","duration_short":"20 years 6 months","end_date":"Dec 2011","start_date":"Jul 1991","subtitle":"Smith & Nephew, Inc","title":"Quality Engineering Associate I"}],"url":"https://www.linkedin.com/company/smith-&-nephew"}]', '["Darryl Bonner “Cathie has an extensive background in quality systems. She designed gages and measurement techniques for new product introductions at Smith & Nephew. Cathie is an excellent team player, self-directed, and goal-oriented. Her personality and expertise draws other to her, and I always looked forward to working with her on my projects. She is very quality-minded, consciencious, and reliable.”","Michael Hipp “During my machining time at Smith & Nephew, I remember Cathie providing technical support and responded to feedback from the people machining and directly inspecting product. As I moved on to the roles as quality technician & gage/overlay design; the same support existed along with the professional assistance in training for the role. I worked with Cathie for close to 7 years and she supported quality with some of the best support I have seen. I never saw her back down from any opportunity and was always eager to face new challenges. Cathie is team oriented and I fully recommend her for employment and feel that new peers would have no trouble working with or for her.”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to recruit healthcare providers for hospitals, and today the user is reaching out to the agent because they need to discuss potential job opportunities in the healthcare industry.
### Human: Agent: ['Christopher Patch', 'Trade Show and Industrial design spanning 20 years. Studied Communication Arts & Design at Virginia Commonwealth University with emphasis on commercial design and illustration.Development, creation and enhancement specialist of tradeshow and Association venues in both 2D and 3D visualization.Design Department Management and Creative Services Director with additional four years’ experience in owning own design business.Direct face to face client interaction and assisting clients at multiple levels to bring their creative dreams to reality.New business development backing company sales force teams to generate new sales while enhancing existing accounts creatively.Specialties: 3D environmental design, corporate branding, custom exhibit design, proposal development and sales revenue assistance. High pressure deadline-oriented creative problem solving. Ability to utilize multiple creative software suites to solve client challenges. Continue to deliver high end designs and tier one level presentation files quickly and accurately to meet or surpass client expectations.', 'Creative Director at Shepard Exposition Services', 'Shepard Exposition Services', '[{"company":"Shepard Exposition Services","company_id":"shepard-exposition-services","industry":"Events Services","location":"Cincinnati, Ohio Area","positions":[{"description":"","duration":"Oct 2011 - Present 10 years 1 month","duration_short":"10 years 1 month","end_date":"Present","start_date":"Oct 2011","subtitle":"Shepard Exposition Services","title":"Creative & Conceptual Director"}],"url":"https://www.linkedin.com/company/shepard-exposition-services"},{"company":"Fern Exposition Services","company_id":null,"location":"Cincinnati, Ohio Area","positions":[{"description":"","duration":"Feb 2006 Oct 2011 5 years 9 months","duration_short":"5 years 9 months","end_date":"Oct 2011","start_date":"Feb 2006","subtitle":"Fern Exposition Services","title":"Creative Director"}],"url":""}]', '["Hope Hennessey “I have worked with Chris, off and on, for the past 23 years. He is one of the most thoughtful, creative and committed designers I know. Chris pays very close attention to the clients needs, he listens closely to what they say but, more importantly, he listens to what they don’t say. He will always go above and beyond to exceed both internal and external client expectations. Not only is Chris an A++ creative player, he’s genuine, he’s trustworthy, he’s got an incredible sense of humor and he wins people over almost instantly. A guaranteed positive addition to any team out there.”","Sean Ravenscraft “Chris is an extremely creative individual with a great sense of design and style. His understanding of brand importance with his thorough attention to detail provides an entire brand package that is unique. He is conceptually creative, strategically-minded, and also has the skill and experience to take a concept and execute it with a craftsman’s touch. He presents work well and takes feedback and input attentively. ”"]'] User: ['Mike Doyle', 'Trade Show Exhibits, Custom Built Displays, Visual Identity Agency, Marketing, Branding,, Advertising, Printing, Signs, Logo Development, Creative Solutions, Graphic Design, Events, Point of Purchase, Environmental Graphics, Retail Graphics, and scuba diving. Yes...I have done it all, and still love it! You need someone who "loves it" to be your creative solutions partner.', 'Vision Engineer at MICHEAL BURT ENTERPRISES LLC', 'Second 7 Branding', '[{"company":"Second 7 Branding","company_id":null,"location":"Nashville, Tennessee, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"Second 7 Branding","title":"Entrepreneur"}],"url":""},{"company":"MICHEAL BURT ENTERPRISES LLC","company_id":"micheal-burt-enterprises-llc","location":"Nashville Metropolitan Area","positions":[{"description":"Capture and create social media and promotional content.- Video Capture and Editing- Photography- Graphic DesignInfluence and collaborate with Marketing Effort","duration":"Jul 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"MICHEAL BURT ENTERPRISES LLC","title":"Media Specialist"}],"url":"https://www.linkedin.com/company/micheal-burt-enterprises-llc"},{"company":"George P Johnson Experience Marketing","company_id":"george-p-johnson","location":null,"positions":[{"description":"• Manage multiple large scale graphic fulfillment projects at once.• Consult with creative teams over proper execution and materials• Mediate and promote effective and timely communication between teams• Outline and maintain project timelines• Identify concerns and offer solutions with project requests• Review, confirm and procure necessary materials for the project• Quality Assurance checks on production• Documentation of project life-cycle","duration":"May 2018 Jul 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 2020","start_date":"May 2018","subtitle":"George P Johnson Experience Marketing","title":"Graphics Project Manager"},{"description":"• Managed all graphic production staff ( FTE, contracts, temp, and union )• Resposnible for staffing hours and workload based on project needs• Developed systems and processes to maximize capacity• Responsible for Equipment service contracts and maintenance cycles• Handled all reports and KPI’s to corporate main office in Detroit• Involved in all HR related items as needed by production staffIi• Interviewed, hired and terminated production staff as needed","duration":"May 2016 Jun 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2018","start_date":"May 2016","subtitle":"George P Johnson Experience Marketing","title":"Graphic Production Manager"}],"url":"https://www.linkedin.com/company/george-p-johnson"},{"company":"Softspace Originals","company_id":"softspace-originals","location":"Greater Nashville Area","positions":[{"description":"• Manage production staffs schedules• Workload and timeline planning of all scheduled projects• Implemented and participated in Human Resource processes of staff• Developed leadership strategies to boost company morale• Identify concerns and challenges in production efficiency• Review, confirm and procure necessary materials for the project• Quality Assurance checks on production• Maintain budgets for projects","duration":"Jul 2012 May 2016 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 2016","start_date":"Jul 2012","subtitle":"Softspace Originals","title":"General Manager"}],"url":"https://www.linkedin.com/company/softspace-originals"}]', '["“Mike’s infectious optimism is backed up by his production know-how and his creative problem solving. I’ve worked with Mike for 2.5 years as a manufacturing resource on high pressure, high profile projects. Mike’s clarity and ability to define production needs gives everyone the best chance of success. When Mike is faced with a problem, he has a knack for bringing multiple stake holders together for a solution that benefits everyone. In addition to Mike’s professional talents he’s an exceptional guy. He cares about people on a very real level and seeks to lift others. Mike is the guy you want leading the team on a complex project because he’s an outstanding resource and he’s the guy you want to be around because he has a genuine desire for everyone to succeed. ”","“My company worked with Mike for the past 6 years providing graphic production services for him at GPJ. Our entire team enjoyed working with Mike. His dedication and attitude are infectious, and he is always the consummate professional, understanding the materials, specifications, applications, and design criteria thoroughly. Mike’s positive attitude combined with his awareness of what it took to execute the projects made everyone’s job easier ensuring project success and client satisfaction. We look forward to many more years of collaboration. ”"]']### Assistant: The agent's job is to provide creative solutions for trade shows and industrial design, and today the user is reaching out to the agent because they need assistance with custom exhibit design and branding for their upcoming trade show.
### Human: Agent: ['Abilash Byreddy', 'Proven experience in Business Development, Consultancy, Managing Large and Mid-size projects. Abhilash has proven abilities and a broad experience base with significant accomplishments in the Industrial and Automotive industries. "Automating IT" is his operating philosophy and methodology and always looks at turning things into reality. Abhilash has a Bachelor of Engineering, and ITIL certifications.', 'Director - Enterprise Services at Clematis Inc', 'Clematis Technology Solutions India Pvt Ltd', '[{"company":"Clematis Technology Solutions India Pvt Ltd","company_id":"clematis-technology-solutions-india-pvt-ltd","location":null,"positions":[{"description":"","duration":"Mar 2015 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Clematis Technology Solutions India Pvt Ltd","title":"Director - Strategy and Growth"},{"description":"A consulting partner - Actively involved in client interactions and engagements. Managing the core teams of SAP Services & Custom Applications.","duration":"Dec 2012 Mar 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Mar 2015","start_date":"Dec 2012","subtitle":"Clematis Technology Solutions India Pvt Ltd","title":"PARTNER - SAP Services & Custom Application Development"}],"url":"https://www.linkedin.com/company/clematis-technology-solutions-india-pvt-ltd"},{"company":"CSC","company_id":"csc","location":"Hyderabad, India","positions":[{"description":"A solution architect, technical evangelist, Security & Authorization advisory consultant. Provided solutions to numerous clients in SAP Security & Authorization area. A solution architect, technical evangelist, Security & Authorization advisory consultant. Provided solutions to numerous clients in SAP Security & Authorization area.","duration":"May 2007 Nov 2012 5 years 7 months","duration_short":"5 years 7 months","end_date":"Nov 2012","start_date":"May 2007","subtitle":"CSC","title":"Project Lead/SAP Security SME"}],"url":"https://www.linkedin.com/company/csc"},{"company":"Delphi","company_id":"delphi","location":"Troy, Michigan","positions":[{"description":"","duration":"Aug 2008 Dec 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2009","start_date":"Aug 2008","subtitle":"Delphi","title":"Release Manager"}],"url":"https://www.linkedin.com/company/delphi"}]', '["LinkedIn User “He is an excellent technology innovator, and mentor with good grasping abilities. I have always found him helping his team for all sorts of technical issues. He is an asset to any organization he works with. Abhi is confident, thorough in his areas of expertise, and he takes the complete ownership of his work. One thing I liked about Abhi was his ability to understand thoughts/concern from others quickly, and come up with alternatives. At times, he went beyond his conventional duties. Overall, an awesome resource to work with ”","LinkedIn User “Working with Abilash was like a breath of fresh air. He had expert knowledge of the client system processes and structure. His work ethic is extraordinary and it was a great pleasure to work with him. Abilash will provide great value to any organization.”"]'] User: ['Simon Chen', 'I like to solve interesting and challenging problems.If you want to have a quick chat, please schedule something on my calendar (https://calendly.com/itssimonchen/).', 'Senior Software Engineer at Workday', 'Workday', '[{"company":"Workday","company_id":"workday","industry":"Computer Software","location":"Pleasanton, CA","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Workday","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/workday"},{"company":"KPMG US","company_id":"kpmg-us","location":"Sacramento, California Area","positions":[{"description":"","duration":"Sep 2015 Mar 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2018","start_date":"Sep 2015","subtitle":"KPMG US","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/kpmg-us"},{"company":"Banks Integration Group","company_id":"banks-integration-group","location":"Vacaville, CA","positions":[{"description":"","duration":"Mar 2015 Sep 2015 7 months","duration_short":"7 months","end_date":"Sep 2015","start_date":"Mar 2015","subtitle":"Banks Integration Group","title":"Engineer"}],"url":"https://www.linkedin.com/company/banks-integration-group"},{"company":"Baxter International Inc. (Contract through Hiregenics)","company_id":"baxter-healthcare","location":"Los Angeles, California","positions":[{"description":"","duration":"Aug 2014 Mar 2015 8 months","duration_short":"8 months","end_date":"Mar 2015","start_date":"Aug 2014","subtitle":"Baxter International Inc. (Contract through Hiregenics)","title":"Engineer"}],"url":"https://www.linkedin.com/company/baxter-healthcare"},{"company":"Marrone Bio Innovations","company_id":"marrone-bio","location":"Davis, CA","positions":[{"description":"","duration":"Oct 2011 Nov 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2012","start_date":"Oct 2011","subtitle":"Marrone Bio Innovations","title":"Intern"}],"url":"https://www.linkedin.com/company/marrone-bio"}]', '["Andrew Suarez-Lopez “ “Immediate Impact” is the phrase that comes to mind when I think about Mr. Simon Chen. I had the pleasure of working with Simon on a number of engagements during his tenure as an Advisory Consultant at KPMG. Simon’s ability to utilize technology to solve complex problems helped our engagement team tremendously, and added significant value to the long-term client relationship. I always found Simon’s “Just Do It” attitude refreshing, as he managed client interactions with unwavering professionalism and energy. Also, he made plenty of time to involve his teammates in one of his many exciting hobbies outside of work – truly understanding the importance of a healthy work-life balance! Simon would be a great addition to any team, and I look forward to seeing him emerge as a future leader!”","Craig Grivette “Simon is one of the most technically creative consultants I have worked with, always finding a new and innovative solutions to hard-to-solve problems. ”"]']### Assistant: The agent's job is to manage large projects and provide consultancy services, and today the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in solving complex problems using technology.
### Human: Agent: ['Diane Dransfield, MBA (she/her/hers)', 'I am a seasoned, proactive financial leader that works with utmost integrity. I am highly driven and passionate with proven results of process improvement, team building, project management and value-added financial analysis. I strive on building sound relationships with my business partners and team members. My expertise – Process Improvement, Critical Thinking, Budgeting, P&L Forecasting, Capital Forecasting, Financial Modeling, Training and Mentorship, Team Building, Strategic Planning, Financial Reporting, KPI Reporting (Key Performance Indicators), Prioritizing Workload My skills - Hyperion SmartView, Essbase, Hyperion Financial Management (HFM), Business Intelligence/Microstrategy/Insight, SAP, Ariba, Excel, Powerpoint', 'Manager, Finance and Accounting at KPMG US', 'KPMG US', '[{"company":"KPMG US","company_id":"kpmg-us","industry":"Financial Services","location":"Montvale, New Jersey, United States","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"KPMG US","title":"Manager, Finance and Accounting"}],"url":"https://www.linkedin.com/company/kpmg-us"},{"company":"Ralph Lauren","company_id":"ralph-lauren","location":null,"positions":[{"description":"","duration":"Oct 2017 Nov 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Nov 2020","start_date":"Oct 2017","subtitle":"Ralph Lauren","title":"Manager, Financial Planning and Analysis - Polo Ralph Lauren Factory Stores"},{"description":"","duration":"Jun 2010 Sep 2017 7 years 4 months","duration_short":"7 years 4 months","end_date":"Sep 2017","start_date":"Jun 2010","subtitle":"Ralph Lauren","title":"Senior Financial Analyst, Global Management Reporting"},{"description":"","duration":"Dec 2009 Jun 2010 7 months","duration_short":"7 months","end_date":"Jun 2010","start_date":"Dec 2009","subtitle":"Ralph Lauren","title":"Finance Contractor"}],"url":"https://www.linkedin.com/company/ralph-lauren"},{"company":"Toys R Us","company_id":"toysrus1","location":null,"positions":[{"description":"","duration":"Sep 2005 Jan 2009 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2009","start_date":"Sep 2005","subtitle":"Toys R Us","title":"Manager, Financial Planning and Analysis - Merchandise Finance"},{"description":"","duration":"Mar 2005 Sep 2005 7 months","duration_short":"7 months","end_date":"Sep 2005","start_date":"Mar 2005","subtitle":"Toys\\"R\\"Us","title":"Senior Financial Analyst, Financial Planning and Analysis"}],"url":"https://www.linkedin.com/company/toysrus1"},{"company":"Geneva Watch Group","company_id":"geneva-watch-group","location":"","positions":[{"description":"","duration":"Mar 2001 Feb 2005 4 years","duration_short":"4 years","end_date":"Feb 2005","start_date":"Mar 2001","subtitle":"Geneva Watch Group","title":"Project Manager / Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/geneva-watch-group"}]', '["Rochelle Mickens-Fleming “I filled in for Diane while she was on maternity leave and continued to work with her after she returned. Diane possesses deep analytical skills, has impeccable work ethic, and was very patient when teaching me the mechanics of preparing reports for senior management. Not only do I recommend Diane wholeheartedly for her expertise, but I would welcome the opportunity to work with her again.”","Brian Donohue “Diane is extremely effective at motivating those who work for her. She knows what is necessary to complete a project and delegates tasks efficiently, maintaining important communication and an appropriate hands-on involvement.”"]'] User: ['Matt Payne', 'Helping financial clients design and integrate industry leading software solutions alongside data and analytics to maximize profitability and manage risk.', 'Expert in integrating data and analytics with best in class software to make the right decision at the right time.', 'Experian', '[{"company":"Experian","company_id":"experian","industry":"Information Services","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Experian","title":"Senior Technical Account Manager - Strategic Accounts"},{"description":"Utilizes decades of experience in Operations, IT and Credit Risk to enable clients to effectively use data, analytics and decisioning software to achieve measurable results. Creativity and flexibly is crucial as no business is the same. Contact me at Matt.Payne@experian.com or 720-468-1816 if you have questions on how Experian can help you!","duration":"Apr 2020 Jan 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2022","start_date":"Apr 2020","subtitle":"Experian","title":"Account Management Director - Strategic Accounts"}],"url":"https://www.linkedin.com/company/experian"},{"company":"Alliance Data card services - Know More Sell More","company_id":"alliancedatacardservices","location":null,"positions":[{"description":"","duration":"Apr 2013 Apr 2020 7 years 1 month","duration_short":"7 years 1 month","end_date":"Apr 2020","start_date":"Apr 2013","subtitle":"Alliance Data card services - Know More Sell More","title":"Senior Manager, Credit Management/Fraud System Implementations"},{"description":"","duration":"Jul 2012 Apr 2013 10 months","duration_short":"10 months","end_date":"Apr 2013","start_date":"Jul 2012","subtitle":"Alliance Data card services - Know More Sell More","title":"Lead Adaptive Control Analyst"},{"description":"","duration":"Oct 2011 Jul 2012 10 months","duration_short":"10 months","end_date":"Jul 2012","start_date":"Oct 2011","subtitle":"Alliance Data card services - Know More Sell More","title":"Systems Analyst Lead"},{"description":"","duration":"Jun 2003 Oct 2011 8 years 5 months","duration_short":"8 years 5 months","end_date":"Oct 2011","start_date":"Jun 2003","subtitle":"Alliance Data card services - Know More Sell More","title":"Business Systems Analyst III"},{"description":"","duration":"May 2002 Jun 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2003","start_date":"May 2002","subtitle":"Alliance Data card services - Know More Sell More","title":"Call center trainer"},{"description":"","duration":"Apr 1999 May 2002 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2002","start_date":"Apr 1999","subtitle":"Alliance Data card services - Know More Sell More","title":"New Accounts Representative"}],"url":"https://www.linkedin.com/company/alliancedatacardservices"},{"company":"Caesar Web Design","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2001 Nov 2004 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2004","start_date":"Jan 2001","subtitle":"Caesar Web Design","title":"Co-Owner/Web Developer"}],"url":""}]', '["Mike Freiling “I coached Matt and his team at Alliance Data on designing and delivering business rule systems for credit line management and collections. Matt developed a strong grasp for the concepts and was able to take on architectural responsibilities in a very short period of time. Matt is a quick learner, an excellent communicator, and a delight to work with.”","Dawn Bitner “Matt is a very detailed oriented individual who has extensive knowledge of the credit industry and the technologies used in the industry. He has proven to be a very valuable resource on multiple projects and readily acts as the \'go to guy\' for assistance in understanding the interrelationships of the various systems he supports. He\'s truly an asset to any team, and always a pleasure to work with!”"]']### Assistant: The agent's job is to work as a Senior Technical Account Manager at Experian, and today, the agent is reaching out to the user because they need to discuss integrating industry-leading software solutions and data analytics to maximize profitability and manage risk for financial clients.
### Human: Agent: ['Mereille Nyang’ani', 'Experienced Manager in Client Services, Customer Service and Order Fulfillment with a demonstrated history of working in the wireless industry. Strong support professional skilled in Purchase Orders, Customer Service, Strategic Planning, Business Development, Sales Operations, Planning, Logistics, and Sales Management, Customer Focus Service, Manufacturing, Salesforce Driven. Oracle Cloud ERP, Software as a Service end to end processing.', 'Sr. Manager, Account Management at CalAmp', 'CalAmp', '[{"company":"CalAmp","company_id":"calamp-corp","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Oct 2021","subtitle":"CalAmp","title":"Sr. Manager, Account Management"},{"description":"","duration":"2013 Oct 2021 8 years","duration_short":"8 years","end_date":"Oct 2021","start_date":"2013","subtitle":"CalAmp","title":"Manager, Sales Accounts Specialists and Account Management"},{"description":"","duration":"Jan 2013 Dec 2015 3 years","duration_short":"3 years","end_date":"Dec 2015","start_date":"Jan 2013","subtitle":"CalAmp","title":"Sr. Supervisor - Sales Account Specialist"}],"url":"https://www.linkedin.com/company/calamp-corp"},{"company":"Oceanside Glasstile","company_id":"oceansideglasstile","location":"Carlsbad, CA","positions":[{"description":"Process customer purchase orders into sales ordersInterface with customers to successfully process their sales orders including RMAsWork closely with the Sales team, Finance team, and Shipping teamWork with international customers Process customer purchase orders into sales ordersInterface with customers to successfully process their sales orders including RMAsWork closely with the Sales team, Finance team, and Shipping teamWork with international customers","duration":"Aug 2007 Nov 2012 5 years 4 months","duration_short":"5 years 4 months","end_date":"Nov 2012","start_date":"Aug 2007","subtitle":"Oceanside Glasstile","title":"International Inside Sales Manager"}],"url":"https://www.linkedin.com/company/oceansideglasstile"}]', '["Patrick Goyarts “I highly recommend Mereille who leads CalAmp\'s Account Management team supporting 10 business segments globally. I\'ve known Mereille for 4 years and in that time have seen her grow from leading a team of 3 to 11 excellent Account Managers. The team supports 100\'s of customers and partners every day and 1,000\'s of Sales orders. They work closely with Global Sales and Supply Chain Management to ensure customer satisfaction #1, and that CalAmp achieves our revenue goals. We are very fortunate to have Mereille and the team. Thank you!”","John Elsner “I worked with Mereille of at least 6 years and she\'s a highly efficient, dedicated, and intelligent manager. Not to mention a heck of a lot of fun to be around. She\'d be a complement to any company.”"]'] User: ['Daniel Pitre', 'IT support service desk and implementation.', 'IT Support Engineer at Wieden + Kennedy', 'Wieden + Kennedy', '[{"company":"Wieden + Kennedy","company_id":"wieden---kennedy","industry":"Marketing and Advertising","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Wieden + Kennedy","title":"Information Technology Support Engineer"}],"url":"https://www.linkedin.com/company/wieden---kennedy"},{"company":"Leaf Logix Technology","company_id":"leaf-logix-technology","location":"","positions":[{"description":"As a software support specialist and Implementer for clients on the LeafLogix platform, I manage many day to day tasks for clients. This includes Training/Project management and troubleshooting support. Understanding our API and how third parties interact with our software is another big part of my work as an implementer. I help translate complex integrations so that clients can understand the functionality so they can be successful.","duration":"Jun 2020 Jun 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2021","start_date":"Jun 2020","subtitle":"Leaf Logix Technology","title":"Product Support Specialist"}],"url":"https://www.linkedin.com/company/leaf-logix-technology"},{"company":"Green Bits, Inc.","company_id":"greenbits","location":"Portland, Oregon Area","positions":[{"description":"I\'ve Launched 100+ plus store front businesses through salesforce integration and engaged in remote meetings to train businesses on Green Bits point of sale software. Facilitated onsite and remote training through VPN webinars. On the project administration side within Salesforce we had to design our task feed boards around the project. Wether the project was a single or multi location we would have to customize our Salesforce to fit the locations tasks. From the beginning I would set milestones set to track our clients progress. This always started off with a kick off call with the client via Zoom to gauge the length and complexity of the project. Typically our clients would complete their projects in a three week period. My team and I would typically assign eight to nine custom tasks related to project completion.On the customer facing side my tasks included kicking off projects using a powerpoint presentation I designed for my team. We then would schedule our trainings via calendly and Zoom. Each training session would last an hour. Teaching them all aspects of green bits. These trainings would consist of topics surrounding store setup and inventory training. When the customer was ready to launch I would setup a pre launch meeting via zoom to ensure they were prepared. This would involve things like testing hardware with demo accounts created by me. Part of the process was also making sure their products were built correctly and compliantly before they opened their doors. After their store launched we would schedule a 15 day check in. This involved doing a store audit going over best practices for their businesses.","duration":"Oct 2018 Mar 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2020","start_date":"Oct 2018","subtitle":"Green Bits, Inc.","title":"Implementation Specialist"}],"url":"https://www.linkedin.com/company/greenbits"},{"company":"Apple","company_id":"apple","location":null,"positions":[{"description":"Certified by Apple to teach apple software to customers and employees. My daily tasks included teaching workshop curriculums that were designed by apple corporate. Develop curriculums for Apple Camp and Field trip events at the store. Develop seminars to encourage employee learning of apple software. Facilitate one to one training directly with customers. We also offered consultation on software and hardware for creative businesses.","duration":"2013 Oct 2018 5 years","duration_short":"5 years","end_date":"Oct 2018","start_date":"2013","subtitle":"Apple","title":"Creative Personal Trainer"},{"description":"Apple Mobile device technician. Serviced and repaired iPhones. IOS Hardware And software troubleshooting. My daily tasks were maintaining a queue with appointments for the genius bar. Learning the processes of repairing replace iPhones and iPads. Mastering GCRM and macros within mobile genius o expedite my time management in the queue. Developed critical learning on the fly skills that evolved with fast paced changes in the company.","duration":"Apr 2011 May 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2013","start_date":"Apr 2011","subtitle":"Apple","title":"Technical Specialist"},{"description":"Computer and Mobile device sales consultant. Daily tasks included recommending apple hardware and software for various customers from students to professional users. Worked in three different cities learning the nuances of each market. Developed critical customer focus oriented skills that lead to later promotions within apple.","duration":"May 2008 Apr 2011 3 years","duration_short":"3 years","end_date":"Apr 2011","start_date":"May 2008","subtitle":"Apple","title":"Apple Specialist"}],"url":"https://www.linkedin.com/company/apple"}]', '["“Dan has an uncanny ability to come into work and tackle whatever he has in front of him with an infectiously positive attitude. He was an all star on our enablement team. Our customers and his fellow employees would consistently rave about him, and he was responsible for a ton of successful implementations here. Dan would make an excellent hire, and I hope I get to work with him again.”","“I worked with Dan for over a year, and you could tell immediately that he is a curious and driven person. Dan will never hesitate to advocate for customers or help others understand the struggles a customer might have. You can always rely on Dan to be the first to help or answer any questions for others. I often heard from clients that their favorite part of working with our company, was the fact that they got to work with Dan. ”"]']### Assistant: The agent's job is to provide IT support and implementation, and today the user is reaching out to the agent because they need assistance with troubleshooting and training on software integration for their clients.
### Human: Agent: ['Carly Boynton', 'www.graindesignbuild.com', 'principle designer, GRAIN design.build', 'GRAIN', '[{"company":"GRAIN","company_id":null,"location":"California","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Jan 2013","subtitle":"GRAIN","title":"principle designer"}],"url":""},{"company":"Urbana","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2014 Feb 2015 6 months","duration_short":"6 months","end_date":"Feb 2015","start_date":"Sep 2014","subtitle":"Urbana","title":"Manager/Designer"}],"url":""},{"company":"GRAIN Design + Build","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"","duration":"Jan 2008 Feb 2013 5 years 2 months","duration_short":"5 years 2 months","end_date":"Feb 2013","start_date":"Jan 2008","subtitle":"GRAIN Design + Build","title":"Owner, Designer"}],"url":""},{"company":"Allen Jenks Design","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Allen Jenks Design","title":"Designer"}],"url":""}]', '["Cameron Alexander “Carly is not only an amazing designer but also an empathic listener. I felt like she was able to incorporate features we did not think we needed because she listened to our needs. One example would be when we noticed a little box that for a stool in the kitchen plans. I asked what it was for and she explained that she designed a spot to keep a stool handy since my wife is shorter than I am. We not only got a beautifully designed kitchen but a space that was made just for us!”","Sid Klein “Carly brings brilliance regarding architecture and design to any project. I have had the privilege on knowing Carly for nearly 20 years and have had the pleasure of witnessing her execution of numerous projects ranging in size and complexity. Carly has great vision and brings a creativity to her work that is hard to match. Carly is incredibly personable and easy to work with. She is a connector, a true people person, and her warmth and patience are always highly appreciated. I could not recommend Carly more highly. Please consider her for any project that you may have.”"]'] User: ['Sarah Broman', 'I provide exceptional service with unique solutions to homeowners looking to personalize their new or existing home. If you are looking to update a tired look through cosmetic changes on the interior of your home or simply want the concept to get you started, I can assist you at any stage of your design project. I help take the worry out of the selection process saving you time and money. With over 20 years in the design industry my technical skills, creative vision, and personal attention to your project, help you create that perfect space you have always wanted to come home to. Specialties: "I am passionate about what I do and I love all the details that are involved with making a home come to life for my clients."-Personal service with one-of-a-kind design solutions. -Updating a tired look with classic details and modern influences. -Hand drafting and concept renderings. -Planning services; remodeling or furniture layout. -Material selection services; remodeling or new home.', 'Interior Designer at Sarah Bernardy Design, LLC', 'Sarah Bernardy Design', '[{"company":"Sarah Bernardy Design","company_id":null,"location":"Burnsville, Minnesota, United States","positions":[{"description":"Owner and Principal Interior Designer of Sarah Bernardy Design, LLC a residential Interior Design firm servicing the Twin Cities and beyond. I help clients create beautiful useful spaces that are unique and personal. My projects range from new construction details to existing home remodeling and design, to concept planning, color consultation, and fully furnishing a room or home. My hourly consultation services provide you with a customized design that fits within the scope of your project needs. When I am not designing, bumping volleyballs with my kids, or out for a run, you can find me getting my hands dirty in the backyard. I grew up on a farm in Southwest Minnesota and attended Design school at Alexandria Technical College, where I received an Associate of Applied Science in Interior Design. As some may say, you can take the girl from the farm, but you cannot take the farm out of the girl. I’m not afraid of hard work, you will see that not only in my designs and creative energy but also in staying actively healthy in my everyday life. It’s all about finding balance, and as your Interior Designer, that is exactly what I will help you achieve within the design of your home. Great design starts with you, the client. Contact me today to get started on the planning of your dream home or space. Phone: 612-310-7821 Email: info@sarahbernardydesign.com","duration":"Jan 2009 - Present 12 years 11 months","duration_short":"12 years 11 months","end_date":"Present","start_date":"Jan 2009","subtitle":"Sarah Bernardy Design","title":"Principal Interior Designer"}],"url":""},{"company":"Headwaters Development","company_id":null,"location":"United States","positions":[{"description":"Senior Living Design and development from the ground up. This included exterior and interior planning and material selections all the way to furnishing the last detail. Selected all FF&E and modified the plan to fit with our desired location and vision. Worked with the architect and builder on revisions of the finish schedule, plan changes, and sub-contractor submittals. Oversaw all design and development of the final look through material selections, ordering of materials and furnishings through trade resources, and installation of goods. Partnered with the sales & marketing team to better understand target clientele in design and use for property locations.","duration":"Apr 2019 Feb 2020 11 months","duration_short":"11 months","end_date":"Feb 2020","start_date":"Apr 2019","subtitle":"Headwaters Development","title":"Interior Designer"}],"url":""},{"company":"Addison Interiors","company_id":null,"location":"Burnsville, MN","positions":[{"description":"As a Residential Interior Designer at Addison Interiors I planned and provided unique solutions and exceptional service to my clients; including custom details on furnishings, custom cabinetry and architectural features, interior planning, space planning, and home furnishings for both new and existing homes. As a Residential Interior Designer at Addison Interiors I planned and provided unique solutions and exceptional service to my clients; including custom details on furnishings, custom cabinetry and architectural features, interior planning, space planning, and home furnishings for both new and existing homes.","duration":"Mar 2008 Jan 2009 11 months","duration_short":"11 months","end_date":"Jan 2009","start_date":"Mar 2008","subtitle":"Addison Interiors","title":"Interior Designer"}],"url":""},{"company":"Gabberts Design Studio","company_id":null,"location":"Edina, MN","positions":[{"description":"During my 6 years at Gabberts Design Studio, I was promoted to an Associate Designer within the Studio after 3 years of exclusive work as an Assistant Designer to Brian Ellingson. Brian helped to mentor my skills and attentiveness to detail at every level as I assisted in the inner workings of his business from follow-up with clients and vendors to project and presentation orderliness. Through my work as an Associate Designer within the studio, I was able to directly provide my clients with that same detailed attention and care while creating a unique design plan to suit their style and needs.","duration":"Feb 2002 Mar 2008 6 years 2 months","duration_short":"6 years 2 months","end_date":"Mar 2008","start_date":"Feb 2002","subtitle":"Gabberts Design Studio","title":"Designer"}],"url":""},{"company":"D&D Associates","company_id":null,"location":"International Market Square, Mpls","positions":[{"description":"D&D Associates was a wholesale showroom located at International Market Square. As a Co-Manager and sales representative in the Minneapolis showroom, I helped manage and maintain the look and function of our showroom resources and services with two other Associates. We serviced and supplied To-The-Trade samples and orders of fabrics, wallcoverings, rugs, and furnishings for Interior Designers throughout Minnesota and the surrounding 7 state regions through in-person connections, phone, and electronic communication.","duration":"Sep 1999 Feb 2002 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2002","start_date":"Sep 1999","subtitle":"D&D Associates","title":"Co-Manager/Sales"}],"url":""},{"company":"Sandra Mangel Interior Design","company_id":null,"location":"Minneapolis, MN","positions":[{"description":"Sandra Mangel Interior Design was a prominent residential Interior Design firm located in Minneapolis. I began working with Sandy as an Intern after graduation and was hired on as an Assistant Designer following my course completion. I assisted Sandy with the selection of materials for client projects, both directly and indirectly, answered the phone, scheduled appointments, and helped to maintain the sample showroom. Sandra Mangel Interior Design was a prominent residential Interior Design firm located in Minneapolis. I began working with Sandy as an Intern after graduation and was hired on as an Assistant Designer following my course completion. I assisted Sandy with the selection of materials for client projects, both directly and indirectly, answered the phone, scheduled appointments, and helped to maintain the sample showroom.","duration":"Jun 1998 Sep 1999 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 1999","start_date":"Jun 1998","subtitle":"Sandra Mangel Interior Design","title":"Assistant Designer"}],"url":""}]', '["Tim Purcell Jr. “The Purcell Team has had the privilege of collaborating and then implementing Sarah\'s designs on countless occasions. I must say that Sarah has passion and a gift for creating a design that fits the clients personality and budget. We have referred Sarah on numerous occasions and will continue to do so.”","Nicole Siegler “Sarah was professional and fun! I had a great experience working with her. ”"]']### Assistant: The agent's job is to provide personalized design solutions for homeowners, and today, the agent is reaching out to the user to offer assistance in updating their tired interior look with classic details and modern influences.
### Human: Agent: ['Marc Berman', 'Experienced in-house attorney with strong commercial law, intellectual property, and technology transaction experience. Detail oriented, proactive self-starter with exceptional business acumen and the ability to balance legal risks with business needs. Articulate communicator and clear, concise writer with polished presentation and interpersonal skills. Excels at operating effectively and collaboratively in a multi-cultural environment.', 'Associate General Counsel at KLA Corporation', 'KLA-Tencor Corporation', '[{"company":"KLA-Tencor Corporation","company_id":"klacorp","industry":"Semiconductor Manufacturing","location":null,"positions":[{"description":"Manages growing global commercial legal team with responsibility for quarterly reporting to Company senior management. Implements processes and process improvements for the commercial legal team. Collaborates across business units and functions to enable and improve overall performance of the Company. Active engagement in, and support of, strategic and confidential Company projects and initiatives.","duration":"Mar 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Mar 2018","subtitle":"KLA-Tencor Corporation","title":"Associate General Counsel"},{"description":"Provided support on a wide array of commercial transactions and legal compliance for Company’s global operations, including manufacturing, supply chain, real estate, distribution, technology development, and intellectual property protection activities. Developed, reviewed, drafted, and negotiated a broad range of commercial, intellectual property, and other agreements, including strategic sales and procurement transactions, joint development agreements, intellectual property development and licensing agreements, nondisclosure agreements, software licensing agreements and strategic collaboration agreements. Assisted and educated clients and other stakeholders in understanding legal concepts relating to commercial transactions, including risk allocation, compliance with legal and regulatory requirements, intellectual property rights allocation, licensing issues, antitrust, and other deal implications.","duration":"Jul 2011 Mar 2018 6 years 9 months","duration_short":"6 years 9 months","end_date":"Mar 2018","start_date":"Jul 2011","subtitle":"KLA-Tencor Corporation","title":"Assistant General Counsel"},{"description":"Worked on diverse legal and business matters requiring sound judgment, creativity, flexibility, confidentiality, critical thinking, and a practical and business-friendly approach. Responsible for negotiating, drafting, and advising on purchase agreements, technology evaluations, license agreements, service and maintenance contracts, and other key transactional documents with customers and vendors worldwide.","duration":"Apr 2003 Jul 2011 8 years 4 months","duration_short":"8 years 4 months","end_date":"Jul 2011","start_date":"Apr 2003","subtitle":"KLA-Tencor Corporation","title":"Corporate Counsel"}],"url":"https://www.linkedin.com/company/klacorp"},{"company":"ADE Corporation","company_id":"ade-corporation","location":"","positions":[{"description":"Provided legal and strategic advice and identified risk in business arrangements on a variety of corporate initiatives with emphasis on contracts administration and general legal affairs. Provided legal and strategic advice and identified risk in business arrangements on a variety of corporate initiatives with emphasis on contracts administration and general legal affairs.","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"ADE Corporation","title":"In-House Counsel"}],"url":"https://www.linkedin.com/company/ade-corporation"},{"company":"PRI Automation","company_id":null,"location":"","positions":[{"description":"Managed in-house corporate legal functions with an emphasis on contracts administration. Managed in-house corporate legal functions with an emphasis on contracts administration.","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"PRI Automation","title":"Contracts Attorney"}],"url":""}]', '["Tony Mullins “Marc is a breath of fresh air in the legal contracts arena. I could always rely on Marc to allow me to worry about the business details and trust him to handle the legal intricacies of the contracts we were negotiating with customers. He\'s a rare breed among corporate counsel.”","Derinda G. “Working with Marc Berman has always been a pleasure. As expected, he brings sound legal expertise to the table, but he’s also able to advise the business and interact with clients in a way that makes contract negotiations straightforward and effective. Anyone who has the opportunity and pleasure to work with Marc will know exactly what I mean.”"]'] User: ['Cynthia Rose', 'Connect at: crose31915@gmail.com', 'Product Configuration Analyst, Hardware Engineering at Apple | CSM | CSPO', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, CA","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Apple","title":"Product Configuration Analyst | World Wide Product Configuration Management | Hardware Engineering"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Cisco","company_id":"cisco","location":"San Francisco Bay Area","positions":[{"description":"Global Process Owner for Oracle ECO, Partner B2B Messaging, and Oracle BOM—promoted after leading and supporting highly visible and complex supply chain systems conversions—homegrown ECO systems and tools to Oracle R12 (out-of-the-box), ECM to Agile PLM, and partner communications to B2B messaging. Write business requirements, prepare budget estimates, and calculate ROI for system enhancements. Manage 1 business analyst.Select Accomplishments:—Partnered with IT in the definition, mapping, and testing of new systems and functionality, and developed and delivered training to ~30 global manufacturing partner sites and 600 internal buyers to drive adoption.—Overcame organizational resistance, and drove adoption of Oracle R12 core change management functionalities, developing materials and delivering training and process support for 600+ employees.—Managed the end-to-end ECM track for onboarding 8 new contract manufacturing sites, and offboarding 6, partnering with internal teams, and training new partners.—Led the transition and adoption of B2B messaging and Agile PLM to 20+ global manufacturing partners, developing and delivering training, and leading first-line case support for ECOs and BOMs.—Improved ECO visibility and BOM fulfillment, saving $1M+ annually in productivity costs by identifying and executing system enhancements.—Developed quarterly support case metrics to identify and correct issues, utilizing Business Objects to measure system health and quality of performance.—Defined and co-developed ECO cycle time and manufacturing partner SLA SMART metrics in Tableau—and enhanced metrics by including cost and inventory data.—Managed the logging, testing, case support, and resolution of more than 700 support cases/quarter—following the go-live conversion, acting as a liaison between internal customers, partners, and IT.","duration":"Jun 2013 Jun 2018 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2018","start_date":"Jun 2013","subtitle":"Cisco","title":"Supply Chain Program Manager III | Global Process Owner"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Cisco","company_id":"cisco","location":null,"positions":[{"description":"Promoted to Global Process Owner of Oracle ECO and BOM—to partner closely with customer, suppliers, and offshore and on-site IT teams to assess needs, write business requirements, drive schedules, develop test plans, perform user-acceptance testing (UAT), and oversee implementation of all fixes/enhancements for several engineering change tools. Managed 1 business analyst.Select Accomplishments:—Played an integral role in reducing Oracle ECO bug cases by +50% in 2 months, and support cases by +30% in 1 year, partnering closely with IT to test and deploy system enhancements, developing FAQs, and proactively communicating to stakeholders.—Established and executed a first-time process for ECO governance, utilizing DAMIC methodology, training buyers and supply chain program managers, and driving improvements in timeliness and accuracy of data to partners.—Played an integral role in enabling the first-ever locally licensed manufacturing partner in Russia, researching and defining ECO and Deviation processes, identifying resources, writing requirements document for tool enhancement, testing enhancements, and delivering training to internal and Russia-based teams. Managed the ECO and Deviation manual processes for 4 years.—Championed the testing of 12+ ECM tools during an upgrade from Oracle 9i to 10g, acting as the team lead, and liaison to IT for deployment.","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Cisco","title":"Supply Chain Program Manager II | Global Process Owner"},{"description":"Partnered with cross-functional teams to define and develop relevant metrics and measures for engineering change management—across ~20 different change management tools—and support change management activities for the new product introduction engineering (NPIE) community, manufacturing partners, and management teams. Select Accomplishments:—Defined and developed first-time end-to-end ECO cycle time metrics, partnering with IT to build data in Siebel Analytics/Oracle Business Intelligence Enterprise Edition (OBIEE), and developing an automated dashboard for business intelligence, and developing an automated dashboard for business intelligence.—Contributed to the development of a single source of truth for all manufacturing metrics, creating an online data library with metric definitions, developing a business case for IT support, collaborating with IT to transition and test data elements in Siebel/OBIEE, and assigning business owners to each new metric.—Delivered training on metrics dashboard and capabilities to business owners, enabling business intelligence and improved decision making across the organization.","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Cisco","title":"Supply Chain Program Manager | Metric Owner"},{"description":"Oversaw a team of 8 offshore contractors in support of Cisco.com—defining transition plans and schedules, and managing transition process, documentation, sign-off, and maintenance of all offshore processes. Provided \\"core vs. context\\" documentation support, including review, tracking, definition and documentation. Chaired the Web Platforms Project Management Office (PMO)—leading weekly meetings, and managing project status reporting as per the project life cycle.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Cisco","title":"IT Project Manager | Offshore Support Team Lead"},{"description":"Software Release Program Manager (2003—2004)Software Release Engineer III (1999—2003)Software Release Engineer II (1994—1998)Hired as a Software Release Engineer II, and promoted within 4 years to oversee and lead 5 engineers in the delivery of software posting and release services, tools, and web management support on more than 350 products across all business units. Provided acquisition and business unit training to ensure adoption of the release methodology and software posting and release services.Promoted in 2003 to Program Manager to manage the on-time delivery of the Cisco IOS 12.3 mainline release. Scheduled and prioritized test resources, and coordinated resources in the Cisco automated regression facility, and in the cross-business unit regression and release test facilities.","duration":"1994 2004 10 years","duration_short":"10 years","end_date":"2004","start_date":"1994","subtitle":"Cisco","title":"Software Release Program Manager | Software Release Engineer"}],"url":"https://www.linkedin.com/company/cisco"}]', '["Paul Bassett “Cynthia is an experienced Program Manager who has led a wide variety of programs in a variety of situations! When she worked for me she chaired the PMO for Web Platforms, streamlined our case escalation process and she defined and implemented metrics to improve the understanding of offshore performance and productivity for the Support Team. She is extremely enthusiastic about her work and she has a positive outlook. Cynthia is also good at organizing and bringing people together. Cynthia would be a tremendous addition to any team!””","Pat Mitchell “Project Management is a role Cynthia was born to play! Cynthia displays an amazing attention to detail in everything that she does and does a great job of keeping her team and her project on-track in hitting deliverables and achieving milestones. She does a great job working with others and helping them be successful in their roles and her enthusiasm for her work rubs off on the whole team. Cynthia had never worked in Supply Chain when she joined my team, but she worked hard and quickly ramped on the necessary skills. Some of the key projects she helped with were: Leading a DMAIC Process Improvement team and developing the Local ECO Process and associated metrics using OBIEE (Siebel) Taking over the ownership of Local ECO and BOM Manager tools. Developing and owning the following metrics: ECO & Deviation Volume, ECO Cycle Time (GECO & LECO), LEAN Metrics and several others Cynthia brought a lot of creative energy to every assignment and never failed to deliver something impressive. ”"]']### Assistant: The agent's job is to manage a growing global commercial legal team at KLA Corporation, and today, the agent is reaching out to the user because they need assistance with the legal aspects of a hardware engineering project at Apple.
### Human: Agent: ['Okke Rutte', 'Creative and collaborative video producer that strives to create beautiful video content with meaning and significance. Outstanding ability to lead teams to visualize ideas and seamlessly translate them for appropriate media. Diverse background provides unique understanding of different cultures, which fuels ability to manage people with varying skill sets and perspectives. Driven leader who motivates and moves viewers through the art of film.', 'Creative Video Producer', 'iCapital', '[{"company":"iCapital","company_id":"icapital-network-inc","industry":"Financial Services","location":"New York, New York, United States","positions":[{"description":"","duration":"Nov 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Nov 2021","subtitle":"iCapital","title":"Multimedia Associate Vice President"}],"url":"https://www.linkedin.com/company/icapital-network-inc"},{"company":"ORU Productions","company_id":"oru-productions","location":"Greater New York City Area and Amsterdam","positions":[{"description":"Employs an adaptable skill set to successfully navigate complex, large-scale live events.• Contribute practical knowledge and a unique visual aesthetic to the entireproduction workflow.• Collaborated with the United Nations Foundation to optimize the video contentfor the UN Sustainable Development Goals, which resulted in a 600% increase insocial media engagement.• Worked with Rodan & Fields for 5 years as ENG director, which drove a 220%increase in live conference related segments and improved post-productionworkflow.• Consulted for Shell, Heineken, BBC, Leukemia & Lymphoma Society, Samsung and others to streamline production process and optimize videos to elevate exposure.","duration":"Jul 2006 - Present 15 years 11 months","duration_short":"15 years 11 months","end_date":"Present","start_date":"Jul 2006","subtitle":"ORU Productions","title":"Senior Creative Video Producer"}],"url":"https://www.linkedin.com/company/oru-productions"},{"company":"Publishers Clearing House","company_id":"publishers-clearing-house","location":"Greater New York City Area","positions":[{"description":"• Served as video lead for over 3.6K digital videos and nationwide commercials in 2020.• Oversaw and maintained $1M+ state-of-the-art video studio for weekly live streamingand pre-recorded shoots.• Achieved a 550% increase in video productions, from 655 to 3600+ in 2 years.• Worked closely with marketing teams to create organic and paid social video contenton a variety platforms.• Liaised between internal and external stakeholders to optimize the video productionpipeline process.","duration":"Aug 2014 Mar 2021 6 years 8 months","duration_short":"6 years 8 months","end_date":"Mar 2021","start_date":"Aug 2014","subtitle":"Publishers Clearing House","title":"Associate Creative Video Director"}],"url":"https://www.linkedin.com/company/publishers-clearing-house"},{"company":"Quad Graphics","company_id":"quadgraphics","location":"Greater New York City Area","positions":[{"description":"Developed computer generated imagery (CGI) and animated content for 20+ brands.• Managed multi-platform productions ($50K+ budgets) with team of 3 animatorsfor clients in North America and Europe.• Created full CGI experiences (primarily for augmented reality use) and educated awide variety of brands on the importance of CGI and video use. Developed computer generated imagery (CGI) and animated content for 20+ brands.• Managed multi-platform productions ($50K+ budgets) with team of 3 animatorsfor clients in North America and Europe.• Created full CGI experiences (primarily for augmented reality use) and educated awide variety of brands on the importance of CGI and video use.","duration":"Mar 2012 Jun 2014 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2014","start_date":"Mar 2012","subtitle":"Quad Graphics","title":"Multimedia Production Specialist"}],"url":"https://www.linkedin.com/company/quadgraphics"},{"company":"Deep Thought Productions","company_id":"deep-thought-productions","location":"Amsterdam Area, Netherlands","positions":[{"description":"Produced and directed diverse projects ranging from fast-paced live sporting events to long-running documentary series, music videos, short narratives and TV commercials.• Created and managed entire production pipelines with budgets up to $100K. Produced and directed diverse projects ranging from fast-paced live sporting events to long-running documentary series, music videos, short narratives and TV commercials.• Created and managed entire production pipelines with budgets up to $100K.","duration":"Jul 2006 Dec 2011 5 years 6 months","duration_short":"5 years 6 months","end_date":"Dec 2011","start_date":"Jul 2006","subtitle":"Deep Thought Productions","title":"Producer, Editor and Director"}],"url":"https://www.linkedin.com/company/deep-thought-productions"}]', '["Bill Granger “Okke was the group leader in the multimedia group at Quade/Graphics in NYC.....a very professional and extremely talented person. Worked well within strict dealines and budgets. A pleasure to have him as a co-worker and friend.”","Deliana Daskalova “I have collaborated with Okke Rutte on various media projects both in New York and Amsterdam. He is quick to adapt and a very organized person with a creative outlook and strong managerial qualities. He is very versatile and knowledgable in all aspects of film and multi-media production, which gives his collaborators a pleasant and professional environment to work in.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to lead teams in visualizing ideas and translating them for appropriate media, and today the user is reaching out to the agent because they need assistance in optimizing their video content for a new marketing campaign.
### Human: Agent: ['Min Tao', 'Highly results-driven, motivated and dedicated professional with over 12 years of brand and trade marketing experience. Proven track record of developing and executing global brand strategies, driving integrated marketing campaigns, international media buying, product marketing, and promotions across beverage, fast fashion, and entertainment industries.', 'Trade Marketing, Film New Releases @ Warner Bros.', 'Warner Bros. Entertainment Group of Companies', '[{"company":"Warner Bros. Entertainment Group of Companies","company_id":"warner-bros--entertainment","industry":"Entertainment Providers","location":"Burbank, California","positions":[{"description":"* Oversee the retail marketing strategy for our Theatrical New Releases across 11 physical and 10 digital accounts to meet and exceed the financial objectives of the Film Business Unit* Plan and execute title-specific retailer strategies with internal cross-functional teams (Field Sales, Sales Planning, Brand Marketing, Account Planning, Creative Services, Promotions, Legal and Brand Marketing) and external customers such as key retail accounts Walmart/Vudu, Amazon, iTunes, Target, Best Buy, Google Play, Comcast etc.","duration":"Dec 2015 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"Dec 2015","subtitle":"Warner Bros. Entertainment Group of Companies","title":"Trade Marketing Manager, Film New Releases"}],"url":"https://www.linkedin.com/company/warner-bros--entertainment"},{"company":"Forever 21, Inc","company_id":"forever-21","location":null,"positions":[{"description":"* Responsible for leading development of global and regional marketing campaigns optimized for 34 stores in Asia, joint venture, and franchise markets* Created cohesive marketing strategies and implementation plans with internal cross-functional teams (Creative Services, Operations, Media, Publicity, Legal etc.) and external partners and agencies to reach set KPIs, ROIs and sales goals for the markets* Provided key insight into country, regional specific culture, holiday and trends in strategy and budget planning for Asia, joint venture and franchise markets","duration":"May 2014 Nov 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2015","start_date":"May 2014","subtitle":"Forever 21, Inc","title":"International Marketing Manager"},{"description":"* Responsible for creating and implementing advertising, marketing and PR plans for domestic and international new store openings","duration":"Nov 2010 May 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"May 2014","start_date":"Nov 2010","subtitle":"Forever 21","title":"Retail Marketing Supervisor"}],"url":"https://www.linkedin.com/company/forever-21"},{"company":"Honest Tea","company_id":"honest-tea","location":"Southern California","positions":[{"description":"* Hired, trained and managed a team to execute marketing activities in region, including 917 in-store merchandising and sampling initiatives, 1,048 promotional events and guerrilla sampling opportunities in Southern California* Proactively researched, developed and implemented grassroots marketing events and programs, schematics, and brand awareness projects in the field * Hired, trained and managed a team to execute marketing activities in region, including 917 in-store merchandising and sampling initiatives, 1,048 promotional events and guerrilla sampling opportunities in Southern California* Proactively researched, developed and implemented grassroots marketing events and programs, schematics, and brand awareness projects in the field","duration":"Jun 2008 Oct 2010 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2010","start_date":"Jun 2008","subtitle":"Honest Tea","title":"Area Marketing Associate, Los Angeles"}],"url":"https://www.linkedin.com/company/honest-tea"},{"company":"Cinema Department, San Francisco State University","company_id":null,"location":"San Francisco, CA","positions":[{"description":"* Created and administered annual $2,500 advertising plans for faculty searches* Managed publicity and correspondence between the department and the faculty search candidates * Facilitated the office manager, current and prospective students, faculty and staff officials with their inquiries about the program * Created and administered annual $2,500 advertising plans for faculty searches* Managed publicity and correspondence between the department and the faculty search candidates * Facilitated the office manager, current and prospective students, faculty and staff officials with their inquiries about the program","duration":"Aug 2006 May 2008 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2008","start_date":"Aug 2006","subtitle":"Cinema Department, San Francisco State University","title":"Assistant Office Manager"}],"url":""}]', '["Loc Sondheim “Min was always such a joy to be around. She was fresh to WB at the time and I remember she always had tons of questions, not because she didn\'t understand, but because she was always wanting to learn more. Min always wanted to improve process and flows and was always open to new ideas and changes. She always had a smile on her face and her can-do attitude was infectious. I highly recommend Min as she\'s all about the team and thoughtfully crafted ways to make things work--- in the end, that\'s exactly what you\'d want in your corner. ”","James DiLellio “Min was an MBA student in my course \\"Quantitative Analysis for Business Operations\\", where she demonstrated her ability to develop evidence-based decisions. She was particularly effective at implementing her analysis in Excel, and communicating her results in a clear and methodical way. Min also proved to be a strong contributor and leader in a group project environment, where her team analyzed a local business and provided actionable recommendations for possible expansion in the region.”"]'] User: ['Lauren Novy', 'I am passionate about connecting the dots across an organization & industry to make a direct impact on customers. I thrive in creative environments that allow me to learn new marketing strategies and find new solutions to solve business challenges. I am a seasoned marketer with extensive experience in product launches, campaign development, market & competitive intelligence,communications strategies, digital marketing, sales enablement tools, marketing planning & strategy, budget management & people management.', 'Director Cross Brand Marketing at Realogy Holdings Corp.', 'Coldwell Banker', '[{"company":"Coldwell Banker","company_id":"coldwell-banker","industry":"Leasing Real Estate","location":"Madison, New Jersey, United States","positions":[{"description":"","duration":"May 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"May 2021","subtitle":"Coldwell Banker","title":"Referral Agent"}],"url":"https://www.linkedin.com/company/coldwell-banker"},{"company":"Realogy Holdings Corp.","company_id":"realogy","location":"Madison, New Jersey, United States","positions":[{"description":"","duration":"Apr 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Apr 2021","subtitle":"Realogy Holdings Corp.","title":"Director of Marketing, Cross Brand Engagement"}],"url":"https://www.linkedin.com/company/realogy"},{"company":"HR Acuity","company_id":"hr-acuity","location":"Florham Park, New Jersey","positions":[{"description":"● Crafting Lead Generation Strategy to exceed MQL goals & reach Target Industries & Key Accounts● Building new demand generation marketing team including hiring a Marketing Coordinator● Leveraging Hubspot as central CRM including marketing automation, website design & partnership with sales team● Developing creative strategies to nurture leads including Sendoso direct mails, webinars, video production, social media campaigns and virtual events● Creating sales enablement tools including e-mail sequences, videos, marketing collateral and social media posts","duration":"Nov 2019 Oct 2020 1 year","duration_short":"1 year","end_date":"Oct 2020","start_date":"Nov 2019","subtitle":"HR Acuity","title":"Director of Marketing, Demand Generation"}],"url":"https://www.linkedin.com/company/hr-acuity"},{"company":"Siemens","company_id":"siemens","location":null,"positions":[{"description":"● Built new marketing team focused on the fire business including hiring two direct reports: Marketing Manager & Marketing Specialist● Nominated to present strategy to Global Leadership on Building the Culture of the Organization to foster Collaboration & Employee Engagement● Produced video training series on the basic operating instructions of our Fire Systems to educate facility managers & new distributors ● Modernized physical brochures & product demos with a ‘Virtual Sales Demo” app to engage customers & train new technicians● Created Channel Communities by region & sales outlet to share best practices, tools & regularly exchange customer feedback & areas for improvement","duration":"Oct 2018 Oct 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2019","start_date":"Oct 2018","subtitle":"Siemens","title":"Senior Product Marketing Manager, Global UL Fire Business"},{"description":"● Crafted a new “Product Launch Process” with agile approach to sales training, messaging, and continued engagement until commercialization.● Directed an annual partner summit for 600+ partners, built a training agenda, and organized speakers and trade show vendors. ● Introduced a social event app, digital signage, and an owner’s session with President & CFO, one of the top-rated sessions.● Unveiled a sales enablement app to present and send marketing collateral to 350 potential customers at the tradeshow booth.● Identified, developed, and rolled out 8 new marketing programs with less than $400K.● Partnered with industry training consultants, engaged key industry influencers, and promoted contests and new digital tools.● Worked directly with global customers to develop and implement channel specific strategies and programs.","duration":"Oct 2016 Oct 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2018","start_date":"Oct 2016","subtitle":"Siemens","title":"Product Marketing Manager, Global UL Fire Business"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"BASF","company_id":"basf","location":null,"positions":[{"description":"● Managed $2MM budget and realized a cost savings of 30% by identifying new vendors and eliminating redundant activities.● Spearheaded and executed a regional communications strategy to reposition BASF in the market.● Partnered with advertising agencies and designers to evaluate opportunities for new marketing product launches, programs and promotions● Introduced new activities including a digital newsletter, internal PR update, customer webinars, and an iPad app.● Partnered to identify, plan, execute, and follow-up on 10+ trade shows and customer meetings. ● Analyzed and reported complex market data for strategy deep dives, competitor profiles & ad- hoc projects.● Launched a program to determine unmet needs, build key deliverables, and define clear project ownership.● Created a stakeholder engagement content hub and hosted training and insight discussion workshops for 100+ individuals.","duration":"Oct 2014 Oct 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2016","start_date":"Oct 2014","subtitle":"BASF","title":"Marketing Communications & Intelligence Manager, Home & Personal Care"},{"description":"● Partnered with 8 universities to improve on-campus engagement & employer branding, increasing business by $500K.● Conducted in-depth analysis of workforce analytics and increased our hiring by 40%. ● Recruited 50 full time and 50 interns with 37 interns rehired to full time roles. ● Created onboarding procedures, including forms and applicant tracking system (ATS) management for 10 rotational programs.● Onboarded 100+ employees and ensured compliance with all local, state, and federal laws and regulations.● Performed assignment selection, onboarding, and career counseling and facilitated performance management discussions. ● Designed holistic internship program including a 3-day orientation, structured mentoring program, and networking activities. ● Developed a marketing communications plan, redesigned internal website, and launched a social media strategy.","duration":"Aug 2011 Oct 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Oct 2014","start_date":"Aug 2011","subtitle":"BASF","title":"University Recruitment Specialist & Engineering Internship Program Manager"}],"url":"https://www.linkedin.com/company/basf"},{"company":"J.Crew","company_id":"j-crew","location":"Short Hills, NJ","positions":[{"description":"","duration":"Oct 2010 Aug 2011 11 months","duration_short":"11 months","end_date":"Aug 2011","start_date":"Oct 2010","subtitle":"J.Crew","title":"Sales Support"}],"url":"https://www.linkedin.com/company/j-crew"},{"company":"The Madison Institute","company_id":null,"location":"","positions":[{"description":"● Marketed to a 100K member education community through web updates, social media accounts, and local outreach.● Built and standardized a system that captured and catalogued key data of over 2K students for quick reporting. ● Marketed to a 100K member education community through web updates, social media accounts, and local outreach.● Built and standardized a system that captured and catalogued key data of over 2K students for quick reporting.","duration":"May 2009 Aug 2011 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2011","start_date":"May 2009","subtitle":"The Madison Institute","title":"Associate, Communications & New Business Development"}],"url":""},{"company":"Mount Pleasant Elementary","company_id":null,"location":"","positions":[{"description":"Third and Fifth GradesProvided individual and group instruction to meet the needs of students\' Individual Education Programs, and created differentiated instructional groups to meet the needs of the classroom. Third and Fifth GradesProvided individual and group instruction to meet the needs of students\' Individual Education Programs, and created differentiated instructional groups to meet the needs of the classroom.","duration":"Jan 2011 Jun 2011 6 months","duration_short":"6 months","end_date":"Jun 2011","start_date":"Jan 2011","subtitle":"Mount Pleasant Elementary","title":"Instructional Aide"}],"url":""}]', '["Lauren Reitter “Lauren is a talented marketer who has always impressed me with her abilities in both strategy and execution. She is imaginative, open minded, and then, decisive. My experience with Lauren is that she displays keen listening and communication skills, and translates this into action items that deliver real results in real time. I had the good fortune to have her as a client at both BASF and Siemens, and directly observed her strong commitment to building meaningful brand experiences that improve business performance. On a personal note, Lauren, thank you for the Cartus connection! We are now working together.”","Sia Houle “I worked closely with Lauren during my time as the global CFO of the Siemens Fire & Safety business. In addition to her cheerful and optimistic attitude, Lauren offers a welcomed fresh perspective and empowers those around her to think differently. She collaborates well across the organization, focuses on the \'big picture\' and value to the customer, and understands the goals and needs of the C-Suite. Any company would be lucky to have her on their team.”"]']### Assistant: The agent's job is to develop and execute global brand strategies, and today, the agent is reaching out to the user because they need to collaborate on a joint marketing campaign between Warner Bros. and Realogy Holdings Corp.
### Human: Agent: ['Rick Boschen', 'I have and will want to help others..... Real Estate needs = No Problem Golf Game or Swing = I will refer you to my favorite PGA Pro', 'Berkshire Hathaway Home Services / Golf Community Specialist', 'Berkshire Hathaway HomeServices', '[{"company":"Berkshire Hathaway HomeServices","company_id":"berkshire-hathaway-homeservices","industry":"Leasing Real Estate","location":null,"positions":[{"description":"ALL CLIENTS ARE TREATED LIKE MEMBERS OF THE BOSCHEN FAMILY ..... Over 95 % of my clients become FRIENDS and that has and will always mean a lot to me ! Residential homes , townhouses along with condos are my confidence areas on days that end in \\"Y\\".","duration":"Oct 2013 - Present 8 years 3 months","duration_short":"8 years 3 months","end_date":"Present","start_date":"Oct 2013","subtitle":"Berkshire Hathaway HomeServices","title":"Realtor"},{"description":"Working with ALL BUYERS OR SELLERS considering The Treasure Coast Area in Florida.","duration":"Jan 2002 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"Jan 2002","subtitle":"Berkshire Hathaway HomeServices","title":"Realtor, CSMS , SRES & Distinguished Service Award Winner"}],"url":"https://www.linkedin.com/company/berkshire-hathaway-homeservices"},{"company":"Prudential FL Realty now Berkshire Hathaway H.S. Florida Realty","company_id":"bhhsfloridarealty","location":"Two Offices...... Stuart and PGA Village-Saint Lucie West ( Home office )","positions":[{"description":"SERVICE NO EXCUSES my daily aspiration ! All potential clients are treated like members of The Boschen Family. Almost all clients become \\"FRIENDS\\" forever.... SERVICE NO EXCUSES my daily aspiration ! All potential clients are treated like members of The Boschen Family. Almost all clients become \\"FRIENDS\\" forever....","duration":"Jan 2008 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"Jan 2008","subtitle":"Prudential FL Realty now Berkshire Hathaway H.S. Florida Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/bhhsfloridarealty"},{"company":"Prudential Florida Realty","company_id":null,"location":"Stuart, FL","positions":[{"description":"","duration":"Jan 2001 Sep 2014 13 years 9 months","duration_short":"13 years 9 months","end_date":"Sep 2014","start_date":"Jan 2001","subtitle":"Prudential Florida Realty","title":"Professional Realtor"}],"url":""}]', '["Mary Hunter “I have known Rick for over 15 years. He is a good friend, very professional in what ever he is doing, wether it is real estate, golf or volunteering for a worthy cause you can count on Rick.”","Dale Armor “I have known Rick for over 10 years and had the pleasure of serving with him at the Realtor Association of Martin County. Rick is a consummate professional and very dedicated to his work and Clients. He\'ll always put your interests first. Rick is also very active in service to our community and just an all around outstanding person. ”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide real estate services, and today they are reaching out to the user to offer assistance in finding a new home in the Treasure Coast Area of Florida.
### Human: Agent: ['Stav Hinenzon', "I'm Stav Hinenzon, a game designer and developer with a valuable combination of design and technical skills that makes me an asset to a wide variety of teams. My main areas of interest are systems design, gameplay programming, and narrative design. My achievements include: * Work selected for DigiPen student showcase at PAX West 2018 * Placed as Gold Winner at GDC Narrative Review Competition in 2017 and 2019 * Made Dean's List of DigiPen Institue of Technology Fall 2016 You can find my portfolio at https://stavhinenzon.wixsite.com/stavhinenzon", 'Game Designer and Developer', 'PlayStation', '[{"company":"PlayStation","company_id":"playstation-sony","industry":"Entertainment Providers","location":"","positions":[{"description":"","duration":"Feb 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Feb 2022","subtitle":"PlayStation","title":"Technical Game Designer"}],"url":"https://www.linkedin.com/company/playstation-sony"},{"company":"Strange Scaffold","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Strange Scaffold","title":"Technical Designer"}],"url":""},{"company":"Turn 10 Studios","company_id":"turn-10-studios","location":"Redmond, Washington, United States","positions":[{"description":"","duration":"Mar 2020 Jun 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2021","start_date":"Mar 2020","subtitle":"Turn 10 Studios","title":"Software Design Engineer"}],"url":"https://www.linkedin.com/company/turn-10-studios"},{"company":"DigiPen Institute of Technology","company_id":"digipen-institute-of-technology","location":"Redmond, Washington, United States","positions":[{"description":"","duration":"Sep 2019 Dec 2019 4 months","duration_short":"4 months","end_date":"Dec 2019","start_date":"Sep 2019","subtitle":"DigiPen Institute of Technology","title":"Teacher\'s Assistant - Roleplaying Game Design"}],"url":"https://www.linkedin.com/company/digipen-institute-of-technology"}]', '["Alexander Veneruso “I had the pleasure of working with Stav during his time at Turn 10 Studios. Competent, professional, diligent, and insightful, Stav brings both software development and game design know-how to any team that\'s lucky enough to have him on it.”","Jake Lewandosky “After shipping two games with Stav over the course of 3 semesters, I’ve learned a great deal about Stav’s character and work ethic. It was during our time working on, Kisuk: The Raven’s Daughter, that Stav served as co-producer where we had to work under tight time constraints while learning Unreal Engine 4. Due to this being an agile environment, Stav’s work ethic really shined. His focus and attention to detail was a beacon in guiding the team through the development cycle, where he was able to focus on not only the small scope details but the big picture as well. It was his ability to quickly iterate, scope, analyze playtest results, and coordinate that really profited the team. As a result, we delivered Kisuk with quality gameplay, narratively aligning close to the original Inuit legend. During our time working on Valo: Frozen Light, it was his analytical ability during his playtests that really lifted the gameplay of Valo to being worthy of showcasing at DigiPen’s PAX2018 appearance. As Stav’s colleague, his fastidiousness, design prowess, emotional intelligence, and communication are his core pillars. It shows in his ability to deliver games and adapt in a shifting climate. He is the technical designer that every producer and director would be lucky to have and an outstanding team player, teammate, and friend.”"]'] User: ['Ken Zhang', 'Gamer moonlighting as a communications strategist. I work with my talented colleagues at SIE to shape the story of PlayStation and spotlight our incredible community of creators and innovators.Thankful to work within a medium I love and an industry brimming with talent, creativity and imagination.• Current role: collaborating with global SIE teams and partners to tell our brand and innovation story for PlayStation, with a focus on hardware and network services (PS4, PS5, PlayStation Network)• Past life: Call of Duty media & influencer relations; Xbox platform & first-party PR', 'Senior PR Manager at Sony Interactive Entertainment', 'PlayStation', '[{"company":"PlayStation","company_id":"playstation-sony","industry":"Entertainment Providers","location":"Orange County, California, United States","positions":[{"description":"Drive PR campaigns for the PlayStation brand, platforms and network services (PS5, PS4, PS Plus, PS Now)","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"PlayStation","title":"Senior Public Relations Manager"}],"url":"https://www.linkedin.com/company/playstation-sony"},{"company":"PMK•BNC","company_id":"pmk-bnc","location":"Greater Los Angeles Area","positions":[{"description":"• Led consumer media strategy for the Call of Duty franchise on behalf of Activision.• Spearheaded integrated PR campaigns involving media, athletes, celebrities and social influencers.","duration":"Oct 2017 Aug 2020 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2020","start_date":"Oct 2017","subtitle":"PMK•BNC","title":"Senior Director, Brand Communications"}],"url":"https://www.linkedin.com/company/pmk-bnc"},{"company":"Edelman","company_id":"edelman","location":"Greater Los Angeles Area","positions":[{"description":"• Oversaw social media strategy and content/messaging for Destiny 2 owned channels.","duration":"Jun 2017 Oct 2017 5 months","duration_short":"5 months","end_date":"Oct 2017","start_date":"Jun 2017","subtitle":"Edelman","title":"Senior Account Supervisor"}],"url":"https://www.linkedin.com/company/edelman"},{"company":"Assembly Media, Inc","company_id":"assembly-media-inc","location":"Greater Los Angeles Area","positions":[{"description":"• Led integrated PR programs & media outreach for Microsoft’s marquee franchises (Halo, Gears of War, Forza, etc.).","duration":"Sep 2008 Jun 2017 8 years 10 months","duration_short":"8 years 10 months","end_date":"Jun 2017","start_date":"Sep 2008","subtitle":"Assembly Media, Inc","title":"Senior Account Supervisor"}],"url":"https://www.linkedin.com/company/assembly-media-inc"},{"company":"Azaleos","company_id":"avanade-managed-services","location":"","positions":[{"description":"Supported B2B marketing efforts at Seattle-based Microsoft Exchange management service.","duration":"Jan 2008 Aug 2008 8 months","duration_short":"8 months","end_date":"Aug 2008","start_date":"Jan 2008","subtitle":"Azaleos","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/avanade-managed-services"}]', '["Brian Barbosa “Ken is hands-down one of the most hardworking communication professionals in the business. I was routinely impressed by his ability to layout a clear and sound strategic direction that was driven by both insights and ROI – executing the plan to a T. A selfless leader and thoughtful team player, Ken is constantly looking for ways to push his team to be successful and cares deeply for the professional growth of his colleagues and those that he manages. Having worked with Ken for a number of years, I always admired how his calm demeanor and presence enabled him to deliver quality work in high pressure situations. Regardless of the situation or role, I would recommend Ken without reservation as I know his adaptability and drive to succeed makes him an invaluable member to any and every team he has been on to date.”","Keith Carpenter “In my 14+ years in PR, I’ve never come across someone more organized or strategically driven than Ken. From the moment he started as an intern at Edelman, Ken became an instant client favorite, infusing trust and an unmatched work ethic to everything he touched. Ken was always thinking about ways we could make our work better, from suggesting out of the box strategy to acting as quality control for our pitches and campaigns. Everyone on the team loved working with Ken and clients DEMANDED that he be added to their projects. In the years since our paths divided, I’ve often longed for Ken’s unique blend of candor and professionalism, so with that in mind, I hope we have a chance to work together again in the future.”"]']### Assistant: The agent's job is to collaborate with global teams and partners to tell the brand and innovation story for PlayStation, while the user is reaching out to the agent because they need assistance in shaping the story of PlayStation and spotlighting the community of creators and innovators.
### Human: Agent: ['Pat Sokacz', 'Diverse IT background encompassing experience in full life cycle application development, project management, customer communications, system /process improvements, quality assurance, mentoring, vendor relations, and interfacing with clients using various platforms, technologies and programming languages. Specialties: Application Development Cobol, MicroFocus Cobol, ACUCOBOL, Java IBM Sterling B2B Integrator Development of EDI Solutions Web Design Unix, AS/400, IBM System 34/36, Mainframe SQL EDI IBM Advantis Oracle, INFORMIX Customer Care & Billing Application, CC & B Config Tools Insurance Industry Claims,Payments,Reporting Requirements Access, Excel, Power Point, WORD, Visio Dreamweaver, FrontPage Photoshop QuickBooks Struts My Eclipse Dimensions/Serena (Version control) HP Service desk tool Test Director Rapid SQL SQL Developer by Oracle SDLC/Agile/Scrum Trello ITSM Incident/Change management tool IBM Data Studio JIRA Change Management Tool Cherwell Service Management Tool Service Now (SNOW) IPSwitch, Filezilla Ultraedit', 'EDI Support Team Delivery Manager/Technical Lead at Capgemini', 'Capgemini/Sogeti', '[{"company":"Capgemini/Sogeti","company_id":"capgemini","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Capgemini/Sogeti","title":"EDI Support Team Delivery Manager/Technical Lead"}],"url":"https://www.linkedin.com/company/capgemini"},{"company":"Computer Package Consultants","company_id":null,"location":"Wheaton, IL","positions":[{"description":"IT software development and manager of software development staff. Worked for various clients on software design, development, system upgrades, implementation and documentation. WBE approved. IT software development and manager of software development staff. Worked for various clients on software design, development, system upgrades, implementation and documentation. WBE approved.","duration":"May 1986 - Present 35 years 9 months","duration_short":"35 years 9 months","end_date":"Present","start_date":"May 1986","subtitle":"Computer Package Consultants","title":"President IT Consultant"}],"url":""},{"company":"Follett Higher Education Group","company_id":"follett-higher-education-group","location":"Westchester, IL","positions":[{"description":"Support and enhancements for Kiva Robot automated WMS Warehouse Management System by ISI-EXETER using ACUCOBOL ,Informix, SQL, IBM Data Studio, DBA tool, JIRA change management tool in UNIX environment, Cherwell Service Management tool. EDI support and development using IBM B2B Sterling Integrator. Vendor exchange setup using FTP, SFTP,VAN, PUBNET. Exchange of 810, 832, 846, 850, 852, 855, 856, 857, 997. Drop ship and trade vendors. Support and enhancements for Kiva Robot automated WMS Warehouse Management System by ISI-EXETER using ACUCOBOL ,Informix, SQL, IBM Data Studio, DBA tool, JIRA change management tool in UNIX environment, Cherwell Service Management tool. EDI support and development using IBM B2B Sterling Integrator. Vendor exchange setup using FTP, SFTP,VAN, PUBNET. Exchange of 810, 832, 846, 850, 852, 855, 856, 857, 997. Drop ship and trade vendors.","duration":"Mar 2013 Dec 2020 7 years 10 months","duration_short":"7 years 10 months","end_date":"Dec 2020","start_date":"Mar 2013","subtitle":"Follett Higher Education Group","title":"Senior Programmer Analyst"}],"url":"https://www.linkedin.com/company/follett-higher-education-group"},{"company":"Nicor Gas","company_id":"nicor-gas","location":"Naperville, IL","positions":[{"description":"Application support for CC&B Customer Care & Billing Oracle application and Oracle EBilling customized website. Cobol, UNIX, SQL, Java, MicroFocus Cobol, Rapid SQL, SQL Developer, Access, Excel,Word, MS Office, Power Point, My Eclipse, Eclipse, Struts, Tiles, Oracle Configuration Tools, SDLC, Test Director and ITSM Change Management tool.Web development using java, struts, tiles, My Eclipse for Oracle EBilling My Account self service website. Application support for CC&B Customer Care & Billing Oracle application and Oracle EBilling customized website. Cobol, UNIX, SQL, Java, MicroFocus Cobol, Rapid SQL, SQL Developer, Access, Excel,Word, MS Office, Power Point, My Eclipse, Eclipse, Struts, Tiles, Oracle Configuration Tools, SDLC, Test Director and ITSM Change Management tool.Web development using java, struts, tiles, My Eclipse for Oracle EBilling My Account self service website.","duration":"2006 Feb 2013 7 years","duration_short":"7 years","end_date":"Feb 2013","start_date":"2006","subtitle":"Nicor Gas","title":"SR Systems Analyst"}],"url":"https://www.linkedin.com/company/nicor-gas"},{"company":"Cambridge Integrated Services","company_id":"cambridge-integrated-services","location":"","positions":[{"description":"Managed development staff of IT consultants to support, develop and enhance AS/400 and Back Office System in visual basic for client inquiry for third party claims administration. Managed development staff of IT consultants to support, develop and enhance AS/400 and Back Office System in visual basic for client inquiry for third party claims administration.","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"Cambridge Integrated Services","title":"IT Consultant via Computer Package Consultants"}],"url":"https://www.linkedin.com/company/cambridge-integrated-services"},{"company":"Aon","company_id":"aon","location":"","positions":[{"description":"Independant IT consultant for various Aon companies. Independant IT consultant for various Aon companies.","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Aon","title":"IT Consultant via Computer Package Consultants"}],"url":"https://www.linkedin.com/company/aon"},{"company":"Casualty Insurance Company","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Converted and enhanced policy management system and claims administration system with NCCI reporting. IBM System 34/36, AS/400, COBOL, RPG. Converted and enhanced policy management system and claims administration system with NCCI reporting. IBM System 34/36, AS/400, COBOL, RPG.","duration":"1988 2001 13 years","duration_short":"13 years","end_date":"2001","start_date":"1988","subtitle":"Casualty Insurance Company","title":"IT Consultant via Computer Package Consultants"}],"url":""},{"company":"Martin Boyer Company","company_id":null,"location":"","positions":[{"description":"Converted/enhanced claims administration system to IBM System 36, then to AS/400 environment. Cobol, RPG Converted/enhanced claims administration system to IBM System 36, then to AS/400 environment. Cobol, RPG","duration":"Jan 1986 Jan 1999 13 years 1 month","duration_short":"13 years 1 month","end_date":"Jan 1999","start_date":"Jan 1986","subtitle":"Martin Boyer Company","title":"IT Consultant via Computer Package Consultants"}],"url":""}]', '["Barb Ahrens “In my role as Project Manager, I worked with Pat on multiple large projects. Pat\'s role was the Senior Technical Lead. Pat demonstrated excellent leadership, planning and technical skills. On these projects considerable analysis, business knowledge, creativity and the ability to make strong, solid recommendations was exhibited. She could always be counted on to meet all deadlines, identify and resolve issues and work very well with all team members. Pat had strong communication and influence skill when working with the team, especially the business members. I always requested Pat on projects, when possible, as she could always be counted on to contribute to the success of the project.”","Todd Becker “Pat worked for me as a contractor and employee while at Nicor/AGL. Pat did an excellent job of learning the business and applying her technical expertise to provide solutions for their needs. Pat took initiative to learn new technologies and was a key mentor during technical change. I would gladly work with Pat again in the future.”"]'] User: ['Diane Wang', 'Specialties: Digital Publishing, SEO, Project Management, Business Development & Sales.', 'Operations Specialist', 'Rockefeller Capital Management', '[{"company":"Rockefeller Capital Management","company_id":"rockefeller-capital-management","industry":"Financial Services","location":"","positions":[{"description":"Support clients with related operations tasks. Support clients with related operations tasks.","duration":"Feb 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Rockefeller Capital Management","title":"Operations Specialist"}],"url":"https://www.linkedin.com/company/rockefeller-capital-management"},{"company":"The Library Agency","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Build the literary department (Film/TV) from ground up at boutique agency. Build the literary department (Film/TV) from ground up at boutique agency.","duration":"May 2019 Jan 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2021","start_date":"May 2019","subtitle":"The Library Agency","title":"Literary Agent"}],"url":""},{"company":"Disrupt Interactive, LLC","company_id":"disrupt-interactive","location":"Greater Los Angeles Area","positions":[{"description":"All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building. All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building.","duration":"Dec 2017 May 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2019","start_date":"Dec 2017","subtitle":"Disrupt Interactive, LLC","title":"Content Manager & SEO"}],"url":"https://www.linkedin.com/company/disrupt-interactive"},{"company":"Dynamic Television","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide coverage for television, roll calls, and assist with development. Provide coverage for television, roll calls, and assist with development.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Dynamic Television","title":"Development Intern"}],"url":""},{"company":"Mad Chance","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide script coverage, research, roll calls, office runs, and general admin. Provide script coverage, research, roll calls, office runs, and general admin.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Mad Chance","title":"Development Intern"}],"url":""},{"company":"Paintzen (acquired by PPG)","company_id":null,"location":"San Francisco","positions":[{"description":"Project manage and sell on-demand painting services. Project manage and sell on-demand painting services.","duration":"Sep 2015 Mar 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2017","start_date":"Sep 2015","subtitle":"Paintzen (acquired by PPG)","title":"Account Executive"}],"url":""},{"company":"Visually (acquired by ScribbleLive)","company_id":"visual-ly","location":"San Francisco","positions":[{"description":"Manage inbounds leads for online content platform providing creative services. Manage inbounds leads for online content platform providing creative services.","duration":"Mar 2014 Sep 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2015","start_date":"Mar 2014","subtitle":"Visually (acquired by ScribbleLive)","title":"Account Executive"}],"url":"https://www.linkedin.com/company/visual-ly"},{"company":"Luvocracy (acquired by Walmart Labs)","company_id":"luvocracy","location":"San Francisco","positions":[{"description":"Facilitate and coordinate talent acquisition for social commerce start-up. Facilitate and coordinate talent acquisition for social commerce start-up.","duration":"Sep 2011 Jun 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2013","start_date":"Sep 2011","subtitle":"Luvocracy (acquired by Walmart Labs)","title":"Talent Acquisition"}],"url":"https://www.linkedin.com/company/luvocracy"},{"company":"Travelzoo","company_id":"travelzoo","location":"New York, NY","positions":[{"description":"Developed new partnerships with online publishers for the Travelzoo Network. Developed new partnerships with online publishers for the Travelzoo Network.","duration":"Jun 2009 May 2010 1 year","duration_short":"1 year","end_date":"May 2010","start_date":"Jun 2009","subtitle":"Travelzoo","title":"Network Development Associate"}],"url":"https://www.linkedin.com/company/travelzoo"},{"company":"Tremor Media","company_id":"tremor-video","location":"New York, NY","positions":[{"description":"Grew the rich media ad network adding 200+ publishers across the platform. Grew the rich media ad network adding 200+ publishers across the platform.","duration":"Jul 2008 Jun 2009 1 year","duration_short":"1 year","end_date":"Jun 2009","start_date":"Jul 2008","subtitle":"Tremor Media","title":"Network Development Manager"}],"url":"https://www.linkedin.com/company/tremor-video"}]', '["John Piersol “Want to know what a sales bulldog with a smile looks like? Look no further than Diane Wang. She is one of the most capable, driven and self motivated sales reps I\'ve ever had the privilege to work with. I loved managing Diane and would jump at the opportunity to work with her again one day. ”","Jana Mila Juginovic “Diane is one of the most dedicated, customer-driven individuals, I have had the pleasure of working with. The primary reason I continue to work with Visual.ly is because of Diane. She cares about her clients, takes the time to not only listen, but works tirelessly to resolve issues. She is an outstanding individual and any company would be lucky to have her. ”"]']### Assistant: The agent's job is to provide support and enhancements for a warehouse management system using various technologies, while the user is reaching out to the agent because they need assistance with digital publishing and SEO for their business development and sales needs.
### Human: Agent: ['Christine Hanley, PMP', '* Extensive experience in the management of software application development * Data center management * Systems and requirements analysis * Business process engineering * Change management * Criminal Justice Information Systems Specialties: PMP Certified SDLC Application Development CobIT SARBOX ITIL', 'Senior IT Program Manager', 'Maryland State Police', '[{"company":"Maryland State Police","company_id":"maryland-state-police","industry":"Law Enforcement","location":"(via Automated Resource Management Associates)","positions":[{"description":"• Drive overall project planning, requirements, priorities and deadlines for agency IT project and resource contract portfolio in excess of $65M.Projects include: Statewide CAD/RMS, Enhanced 911, Regulated Firearms Licensing Automation, integration of forensic database with Maryland Courts, data mapping and analytics• Lead projects by ensuring scheduling, delegating and monitoring project tasks using MS Project, and reviewing the work of project team members.• Manage expectations and provides master project planning to ensure all agreed upon deliverables are met cost effectively and according to project timeline commitments.• Solve problems. Prioritize deliverables and manage project scope. Develop and manage project timelines and budgets by coordinating internal and external resources. Monitor project progress and adjusts resources and priorities accordingly. Prepare and presents progress reports for management. • Mediate communication between the technology departments and internal business units to develop software that supports business needs.• Develop and document software requirements and the corresponding operational processes.• Anticipate and communicate project related risks and issues; with the objective of implementing remedial contingencies. Accountable for ensuring that project tasks are accomplished to schedule or that appropriate contingencies are implemented. • Formulate proposals for system changes by analyzing existing systems and procedures and defining technical and procedural improvements.","duration":"Aug 2013 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Maryland State Police","title":"IT Program Manager"}],"url":"https://www.linkedin.com/company/maryland-state-police"},{"company":"Assyst","company_id":"assyst","location":"","positions":[{"description":"• Manage project planning, requirements, priorities and deadlines of information technology projects and technical implementations.• Provide project management best practices guidance to Maryland State Agency executive leadership, business sponsors and project teams, including Maryland State Police and the Maryland Office of Public Defender.• Assist State Agency project teams with navigating the Department of Information Technology’s (DoIT) Major IT Development Project initiation request and transition to implementation processes.• Anticipate and communicate project related risks and issues with the objective of implementing remedial contingencies. Project oversight ensuring that project tasks are accomplished to schedule or that appropriate contingencies are implemented. • Act as liaison between assigned State Agencies and the Department of Budget and Management and DoIT for Mid-Year and End-of-Year project financial and status reporting.• Interact regularly with decision-makers both internally, at DoIT, and externally, with State Agency stakeholders. Manage expectations and provides master project planning to ensure all agreed upon deliverables are met cost effectively and according to project timeline commitments.• Coordinate regular Agency IT Project Portfolio Reviews with DoIT to include review of project schedule, budget and risk reporting.","duration":"Mar 2011 Aug 2013 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2013","start_date":"Mar 2011","subtitle":"Assyst","title":"Oversight Project Manager"}],"url":"https://www.linkedin.com/company/assyst"},{"company":"American Red Cross","company_id":"american-red-cross","location":"","positions":[{"description":"• Lifecycle project management to include requirements gathering and review, creation of functional specification documentation, testing, implementation and acceptance.• Creation and management of project management plans, detailed project schedules and budgets.• Management of IT implementations ranging between $1M - $15M• Management of hardware upgrades and deployment to field; software integration and custom application development.• Sharepoint coordination and document management. Regular use of MS Project.","duration":"Mar 2009 Mar 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2011","start_date":"Mar 2009","subtitle":"American Red Cross","title":"Project Manager II"}],"url":"https://www.linkedin.com/company/american-red-cross"},{"company":"Protech Associates","company_id":"protech-associates","location":"","positions":[{"description":"• Total project and software lifecycle management to include requirements gathering and documentation, functional specifications for design, testing of customizations, implementation, acceptance and limited customer support.• Interface with internal and external client teams. • Regular reporting according to clients’ communication plan.• Sharepoint implementation. • Total project and software lifecycle management to include requirements gathering and documentation, functional specifications for design, testing of customizations, implementation, acceptance and limited customer support.• Interface with internal and external client teams. • Regular reporting according to clients’ communication plan.• Sharepoint implementation.","duration":"Mar 2008 Feb 2009 1 year","duration_short":"1 year","end_date":"Feb 2009","start_date":"Mar 2008","subtitle":"Protech Associates","title":"Project Manager"}],"url":"https://www.linkedin.com/company/protech-associates"},{"company":"Merkle","company_id":"merkle","location":"","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Merkle","title":"Account Manager"}],"url":"https://www.linkedin.com/company/merkle"},{"company":"FTI Consulting","company_id":"fti-consulting","location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"FTI Consulting","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/fti-consulting"},{"company":"Lockheed Martin","company_id":"lockheed-martin","location":"","positions":[{"description":"","duration":"Feb 2004 Oct 2004 9 months","duration_short":"9 months","end_date":"Oct 2004","start_date":"Feb 2004","subtitle":"Lockheed Martin","title":"IV&V Analyst"}],"url":"https://www.linkedin.com/company/lockheed-martin"},{"company":"IBM","company_id":"ibm","location":"USinternetworking","positions":[{"description":"Previously known as USinternetworking Previously known as USinternetworking","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"IBM","title":"Project Manager"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Baltimore/Washington HIDTA","company_id":null,"location":"Greenbelt, MD","positions":[{"description":"","duration":"Jun 1999 Jun 2000 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2000","start_date":"Jun 1999","subtitle":"Baltimore/Washington HIDTA","title":"Trainer / Technical Writer / Web Designer"}],"url":""},{"company":"University of Maryland","company_id":"university-of-maryland","location":"College Park, MD","positions":[{"description":"","duration":"Jun 1998 Jun 1999 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 1999","start_date":"Jun 1998","subtitle":"University of Maryland","title":"Systems Analyst"}],"url":"https://www.linkedin.com/company/university-of-maryland"},{"company":"Raytheon","company_id":"retiredpage-raytheon","location":"","positions":[{"description":"","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"Raytheon","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/retiredpage-raytheon"},{"company":"Cray Research","company_id":"cray-research","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"1991 1995 4 years","duration_short":"4 years","end_date":"1995","start_date":"1991","subtitle":"Cray Research","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/cray-research"}]', '["Michiko Quinones “Christine is one of the best project managers I know. She has mastered the art of people management and process management to achieve project success. She is steady, calm, discerning and wise...all qualities I strive for and, as such, she has become an example for me on how to handle stress with grace, how to develop and motivate a team and how to discern the right amount of process and documentation to move a project forward. She\'s an asset to any organization.”","Shaun Graham “During the time that we worked together Christine was the consummate Project Manager in that she finely balanced her talents between overseeing the project goals, her clients and resources as well as working in tune with our PMO group as a whole. Her attention to detail and overall sense of the \\"big picture\\" were impressive to say the least!”"]'] User: ['Thomas Theile', 'Senior Information Systems Professional with developed business acumen and diverse technical expertise in programming and analysis, all phases of the Systems Development Life Cycle and project management. High level of motivation, keeping abreast of technological evolution, learning and applying new skills quickly and accurately. Recognized as a solutions-oriented professional with a strong record in leadership, interpersonal skills, and team building that compliments technical abilities. Ability to quickly understand the overall structure and fine grained details of integration projects from end to end and apply the right solutions to the problems at hand.', 'Developer | Programmer | Analyst | Technical Lead', 'IT professional looking for new opportunities', '[{"company":"IT professional looking for new opportunities","company_id":null,"location":"","positions":[{"description":"","duration":"May 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"May 2018","subtitle":"IT professional looking for new opportunities","title":"IT Professional"}],"url":""},{"company":"Comerica Bank","company_id":"comerica-bank","location":"Auburn Hills, MI","positions":[{"description":"• Maintained and enhanced banking applications for many business areas, such as Mortgage, Retail, Treasury, Small Business, Core Banking and Commercial Banking. Responsible for coaching and mentoring a team of onshore and offshore developers. • Led Data Integration Development Team of 6-15 members to complete projects using traditional and agile development methodologies. • Established Service Oriented Architecture (SOA) foundation with IBM DataPower Gateways and IBM Integration Bus (IIB).• Developed and maintained VB6, VB.Net, C# and Java Desktop and Server applications while a member of the Microsoft Applications team.• Provided expertise in Architecting, Designing and Implementing Datapower technologies for MPGs, Web Service Proxies, Crypto Configuration, Authentication/Authorization/Audit policies (AAA).• Applied expertise in Architecting, Designing and Implementing WebSphere Message Broker (WMB) and IBM Integration Bus (IIB) integrations for synchronous and asynchronous applications.• Created project artifacts such as Technical Architecture Design, System Interface Design, Service Contract, Service Logic Design, High Level System Design, Detail System Design, Test Cases and Project Estimates.","duration":"Dec 2005 May 2018 12 years 6 months","duration_short":"12 years 6 months","end_date":"May 2018","start_date":"Dec 2005","subtitle":"Comerica Bank","title":"DMO Developer Lead - Vice President"}],"url":"https://www.linkedin.com/company/comerica-bank"},{"company":"CSC","company_id":"csc","location":"Greater Detroit Area","positions":[{"description":"• Maintained and enhanced payroll and financial systems software.• Developed and implemented a Time Tracking Tool using MS Access • Trained in and developing ETL, O-O programming skills using INFORMATICA.• Assisted the team in developing technical solutions by providing COBOL and DB2 expertise. • Re-engineered COBOL II programs to eliminate proprietary AMS AFS core code with group standardized VSAM I/O and program reporting routines.• Prepared Payroll Systems for transition from AMS AFS to IFS a SAP R/3, ORACLE, and UNIX based system.","duration":"Jun 2002 Dec 2005 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2005","start_date":"Jun 2002","subtitle":"CSC","title":"Senior Programmer/Analyst Consultant"}],"url":"https://www.linkedin.com/company/csc"}]', '["“Tom has extensive experience across many technologies, and his work ethic always resulted in positive results. I’ve known Tom for about 10 years. We met at our previous employer where he worked on my Service Oriented Architecture team in the Data Management Office. Tom was the cornerstone of our project delivery capability and operations support. He made significant contributions to building a very successful SOA COE. He has a dedicated, energetic, positive and conscientious approach. It’s hard to find someone as grounded in experience, vast technical knowledge and real time integration abilities. Also, a rare ability to quickly understand multiple dimensions of business objectives and develop strategic options and architecture choices to best support them. Tom has excellent communication and team leadership skills. He would do an excellent job in any role he applies for. Tom always has a direct and trustworthy perspective, backed up by strong technical knowledge that you can depend on. A company should not hesitate to hire him, knowing he would do a great job.”","“Tom is levelheaded and smart developer/lead. He is calm under pressure and confident when leading the team. He has an assuring way of tackling problems bringing different teams to table. Most projects, I’ve worked with Tom were large multi-year programs, with a diverse team having varied level of experience. Tom works well with others and everyone respects him. I have enjoyed working with Tom. ”"]']### Assistant: The agent's job is to manage IT projects and ensure deliverables are met, and today the agent is reaching out to the user because they need assistance in implementing service-oriented architecture solutions for their banking applications.
### Human: Agent: ['Jeremy Sparks', 'I have a passion for helping people and making their lives better. My objective is to make sure the person I come in contact with gets the proper support they need in order to improve their quality of life. Through my years in Management roles, I realized that providing a good service is the best way to help a person become more effective in his/her community. This has been my goal throughout the years in both Project Management and civilian capacities. It is also my intention to ensure the needs and desires of my clients are always being met while ensuring a long term relationship with them', 'US Operations Manager @ FedEx Express', 'FedEx Express', '[{"company":"FedEx Express","company_id":"fedex","industry":"Package/Freight Delivery","location":null,"positions":[{"description":"","duration":"Sep 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Sep 2017","subtitle":"FedEx Express","title":"US Operations Manager"},{"description":"I am responsible for the pickup of FedEx\'s hazmat bulk accounts and delivering them to Louisville International Airport for the outbound flight. I also am responsible for the auditing all freight to IATA specifications before each hazardous package is loaded into a cargo container after entering the flight manifest into Dangerous Goods software for tracking.","duration":"Dec 2012 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Dec 2012","subtitle":"FedEx Express","title":"CDL Driver/Hazmat Adutitor/Hazmat Spill Cleanup (Part Time)"}],"url":"https://www.linkedin.com/company/fedex"},{"company":"Jefferson County Clerk\'s Office","company_id":null,"location":"Jefferson County","positions":[{"description":"In the position I hold at the clerk\'s office am responsible for communicating and coordinating with vendors, contractors, building code inspectors, property managers/owners, metro government and the county clerk regarding all maintenance, repair, construction and renovation projects based in Jefferson County, Kentucky. I create status reports to the CEO, COO, directors and stakeholders with the planning, design, budgeting, projected timeline and implementation phases of all projects. Create and document network topology diagrams for the organization including LAN and MAN. Collaborate with information technology on network infrastructure needs for future projects and/or changes to existing. Prepare floor plan drawings, office layout plans and cost estimates for office renovation and new construction projects.","duration":"Sep 2002 Aug 2017 15 years","duration_short":"15 years","end_date":"Aug 2017","start_date":"Sep 2002","subtitle":"Jefferson County Clerk\'s Office","title":"Project Manager"}],"url":""},{"company":"Jefferson County Sheriff\'s Office","company_id":"jefferson-county-sheriff%27s-office","location":"Louisville, Kentucky Area","positions":[{"description":"Collected business property taxes, residential and personal property taxes. Collected business property taxes, residential and personal property taxes.","duration":"Nov 1999 May 2002 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2002","start_date":"Nov 1999","subtitle":"Jefferson County Sheriff\'s Office","title":"Tax Collector"}],"url":"https://www.linkedin.com/company/jefferson-county-sheriff%27s-office"}]', '["Griffin Torrance “Jeremy is a brilliant combination of skill sets. He knows how to handle contractors, solve IT problems, fix things and manage projects. He is not afraid to get down to business whether it is running cable, cutting 2 X 4\'s or sweeping up. He is a great team player and will always have your back.”","FRAN DORTON “Jeremy is very detail oriented. Very personable. A pleasure to work with. An asset to his company.”"]'] User: ['Jennifer Craven', 'Highly motivated and focused Senior Marketing Operations Manager with excellent organizational, interpersonal, technical, and analytical skills. Responsible for overseeing the day-to-day marketing output needs of our marketers across our network of brands. Works cross-functionally to ensure digital marketing campaigns are delivered strategically, timely, and optimized.', 'Senior Manager, Marketing Operations', 'Everyday Health Professional', '[{"company":"Everyday Health Professional","company_id":"medpagetodayco","industry":"Marketing Services","location":null,"positions":[{"description":"Senior Manager, Marketing Operations","duration":"Apr 2017 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Apr 2017","subtitle":"Everyday Health Professional","title":"Senior Manager, Marketing Operations"},{"description":"","duration":"Jun 2016 Apr 2017 11 months","duration_short":"11 months","end_date":"Apr 2017","start_date":"Jun 2016","subtitle":"Everyday Health Professional","title":"Deployment Coordinator"}],"url":"https://www.linkedin.com/company/medpagetodayco"},{"company":"Ingles Markets, Inc.","company_id":"ingles-markets-inc-","location":"Asheville, North Carolina Area","positions":[{"description":"","duration":"Sep 2016 Nov 2020 4 years 3 months","duration_short":"4 years 3 months","end_date":"Nov 2020","start_date":"Sep 2016","subtitle":"Ingles Markets, Inc.","title":"Cashier"}],"url":"https://www.linkedin.com/company/ingles-markets-inc-"},{"company":"i play., Inc.","company_id":"greensproutsbaby","location":null,"positions":[{"description":"","duration":"Oct 2013 Jun 2016 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2016","start_date":"Oct 2013","subtitle":"i play., Inc.","title":"Supply Chain Manager"},{"description":"","duration":"Jun 2013 Oct 2013 5 months","duration_short":"5 months","end_date":"Oct 2013","start_date":"Jun 2013","subtitle":"i play., Inc.","title":"Human Resources/Supply Chain Coordinator"},{"description":"","duration":"Jan 2010 Jun 2013 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2013","start_date":"Jan 2010","subtitle":"i play., Inc.","title":"Staff Accountant / Human Resources"},{"description":"","duration":"Jan 2009 Jan 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2010","start_date":"Jan 2009","subtitle":"i play., Inc.","title":"Accounts Receivable Specialist"}],"url":"https://www.linkedin.com/company/greensproutsbaby"},{"company":"Hyatt Regency","company_id":"hyatt-regency","location":"Jersey City,NJ","positions":[{"description":"","duration":"Jan 2008 Dec 2008 1 year","duration_short":"1 year","end_date":"Dec 2008","start_date":"Jan 2008","subtitle":"Hyatt Regency","title":"Credit Manager"}],"url":"https://www.linkedin.com/company/hyatt-regency"},{"company":"Grand Hyatt","company_id":"grand-hyatt","location":"Tampa Bay, FL","positions":[{"description":"","duration":"Jan 2007 Jan 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2008","start_date":"Jan 2007","subtitle":"Grand Hyatt","title":"Accounting Corporate Management Trainee"}],"url":"https://www.linkedin.com/company/grand-hyatt"},{"company":"Lowes Foods","company_id":"lowes-foods","location":"Greenville, North Carolina Area","positions":[{"description":"","duration":"Mar 1999 Dec 2006 7 years 10 months","duration_short":"7 years 10 months","end_date":"Dec 2006","start_date":"Mar 1999","subtitle":"Lowes Foods","title":"Bookkeeper / Floor Supervisor"}],"url":"https://www.linkedin.com/company/lowes-foods"}]', '["Christine Peterman “I am pleased to write this letter of recommendation for Jennifer Craven. She has been an invaluable leader during a time of departmental growth. Her area of the business needed solid program administration, creativity, consistency and perfection. Jennifer is an asset to the organization because of her intellect, diligence and hard work. She is a source of incredible knowledge and one who shares this wealth through collaboration. Her team is the last to touch the hard work her peers have dilegently prepared and perfection is the only acceptable result. Her successful preparation, placement, process checks and attention to contract details results in realized revenue. I was always confident in her ability to lead our team and produce positive results. Without question, I would hire her again and look forward to the contributions she makes in the future. Thank you, Christine Peterman ”","Byron Alday “I have had the pleasure of supervising Jennifer for the past 1.5 years. It was obvious from the beginning of her tenure that she would be a high performer and leader within the company. She quickly and organically became a leader in the department due to her strong work ethic, high performance, and ability to analyze end to end process improvements. Upon earning a promotion that formalized her leadership role, she adeptly transitioned to her increased responsibilities. It speaks to Jennifer’s varied talents and professionalism that not only those within her team, but also colleagues outside of the department, view her as a valuable resource for knowledge and expertise. She is a quick learner, curious to find the root cause of issues, and an excellent communicator. Jennifer is able to quickly process large amounts of information and competing priorities to make clear, strategic decisions to drive the business. Jennifer\'s sincerity and genuine care for her colleagues is apparent, and she is a calming presence in what can at times be a high stress environment. We at Everyday Health Professional are lucky to have her on our team. ”"]']### Assistant: The agent's job is to provide support and ensure the needs of their clients are met, and today, the agent is reaching out to the user to discuss potential collaboration opportunities in marketing operations.
### Human: Agent: ['Susan Buswell', 'Focusing on servicing the Client has always been my passion, and in my new role, I am able to take it to the next level. Working with both the Sales Executive and Account Manager, we create a dynamic team providing best in class service to our Clients. With 30+ years in the Mortgage Industry, and prior roles in both Operations and Sales leadership, I look for out of the box solutions, challenging both myself and my client to the next level of success. Specialties: Mentoring, Training, Building Partnerships, Team-Building, Service "If it doesn\'t Challenge You it doesn\'t Change You!"', 'Director Partner Relationship', 'Factual Data', '[{"company":"Factual Data","company_id":"factual-data","industry":"Financial Services","location":"Tucson, Arizona Area","positions":[{"description":"","duration":"Dec 2016 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Dec 2016","subtitle":"Factual Data","title":"Director of Sales, Western Region"}],"url":"https://www.linkedin.com/company/factual-data"},{"company":"CBCInnovis","company_id":"cbcinnovis","location":null,"positions":[{"description":"","duration":"Feb 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Feb 2019","subtitle":"CBCInnovis","title":"Regional Sales Manager"},{"description":"","duration":"Sep 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Sep 2017","subtitle":"CBCInnovis","title":"Regional Sales Manager, Southern U.S."},{"description":"","duration":"Dec 2016 Sep 2017 10 months","duration_short":"10 months","end_date":"Sep 2017","start_date":"Dec 2016","subtitle":"CBCInnovis","title":"Regional Account Executive"}],"url":"https://www.linkedin.com/company/cbcinnovis"},{"company":"Veri-Tax","company_id":"veri-tax","location":"Southern US","positions":[{"description":"Generated new business across multiple business sectors including Mortgage, Banking and Student Loan Debt collection agencies. Generated new business across multiple business sectors including Mortgage, Banking and Student Loan Debt collection agencies.","duration":"Jul 2014 Nov 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2016","start_date":"Jul 2014","subtitle":"Veri-Tax","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/veri-tax"},{"company":"CBCInnovis","company_id":"cbcinnovis","location":null,"positions":[{"description":"Sales Manager for TX, LA and MS, Promoting the use of our Mortgage Suite of services. Responsible for developing the team through motivation, counselling, skills development and product knowledge development.","duration":"Nov 2013 Jul 2014 9 months","duration_short":"9 months","end_date":"Jul 2014","start_date":"Nov 2013","subtitle":"CBCInnovis","title":"Division Sales Manager"},{"description":"Management of the Houston market for Mortgage Credit and Risk product solutions. Utilizing my 25+ years of experience I assist my clients with Credit, Risk, Appraisal, TRV and other Mortgage Lending product needs.","duration":"Sep 2003 Nov 2013 10 years 3 months","duration_short":"10 years 3 months","end_date":"Nov 2013","start_date":"Sep 2003","subtitle":"CBCInnovis","title":"Account Executive"}],"url":"https://www.linkedin.com/company/cbcinnovis"},{"company":"Credit Bureau Southern Nevada","company_id":null,"location":"Las Vegas, Nevada Area","positions":[{"description":"Managed department operations, customer service, technical support and Sales for Mortgage Divison of Credit Bureau. Created and presented CEU courses on Credit and FICO Scores for NAPMW Nevada. Managed department operations, customer service, technical support and Sales for Mortgage Divison of Credit Bureau. Created and presented CEU courses on Credit and FICO Scores for NAPMW Nevada.","duration":"Sep 1985 Sep 2003 18 years 1 month","duration_short":"18 years 1 month","end_date":"Sep 2003","start_date":"Sep 1985","subtitle":"Credit Bureau Southern Nevada","title":"Account Manager/Mortgage Department Manager"}],"url":""}]', '["Stephanie Nelson “Sue Buswell is a delight to work for and with. If you are looking for a positive and motivating coach as a leader, Sue is that, and more. Sue mentored me in the mortgage banking industry and somehow never made it seem like work. She is knowledgeable within the industry and is a trustworthy business adviser to clients and prospective clients. ”","Nicole Mattiello “I honestly can\'t say enough good things about Sue, either personally or professionally. She embodies what I would describe as a true leader - a servant\'s heart, a trainer\'s tenacity, and a helpful spirit. One of my favorite aspects of Sue\'s personality is her willingness to listen. She is not one to over-saturate with too much information or drive her own goals ahead of others, but she is truly motivated to understand another\'s point of view and dive in to help them find the best solutions. I\'ve experienced this firsthand, not only in a work context, but as a friend. Sue is an excellent coach and will help you find a way, no matter what hills you want to climb.”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to provide best-in-class service to clients, and today the user is reaching out to the agent because they need assistance in launching a successful business career in professional sales.
### Human: Agent: ['Shweta Gambir', 'As an accomplished, multifaceted, and results-driven professional, I am offering my extensive experience in project management, along with strong background in business operations, client support, human resources, finance, and project consultancy across eProcurement software, social media, and telecommunication industries. In addition, I am a skilled software implementation consultant, capable of implementing SaaS projects, by following client requirements on configuration, facilitating user acceptance testing, and handling user trainings. I have strong work ethic and commitment to complete small- to large-scale projects within budget and within strict deadlines. I possess excellent decision-making and problem-solving abilities in determining conflicts and solutions to meet positive results. In retrospect, I am exceptional at working with different functions, as well as at building relationships with diverse individuals and professionals in multicultural backgrounds with goal to attain success and continuous development.', 'Talent Acquisition | Conversational AI | Implementation', 'SmartRecruiters', '[{"company":"SmartRecruiters","company_id":"smartrecruiters","industry":"Software Development","location":"New York, New York, United States","positions":[{"description":"Implementation Specialist for SmartPal (AI powered Chatbot) Implementation Specialist for SmartPal (AI powered Chatbot)","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"SmartRecruiters","title":"Business Consultant, Talent Acquisition & Conversational AI"}],"url":"https://www.linkedin.com/company/smartrecruiters"},{"company":"Synertrade","company_id":"synertrade","location":null,"positions":[{"description":"Spearheading of project for eProcurement software company that provides software as a service (SaaS) to numerous clientsKey role as project manager and stream lead for eProcurement software implementation projects and initiatives for supplier relationship management and eSourcing, which include design workshop facilitation, user acceptance testing (UAT) execution, client training, weekly project manager meeting involvement, and software upgrade deliveryExpert oversight of simultaneous completion of approximately two to three projects within three to six monthsServing as the project manager of the annual SOC I/II Type II compliance project, accountable for presiding over weekly meetings with the auditor and Internal Global Team; implementing project in alignment with established project timeline; developing policies and compliance procedures; deploying new information security policies based on identified security gaps; and executing interviews with the auditor, answering audit questions, and providing evidences that comply with existing processesFacilitation of staff recruitment which involves creating job description, interviewing potential candidates, assessing and updating contracts, and performing background checksIn charge of onboarding and offboarding employees, while acting as the primary point person for all human resources-related topics","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"Synertrade","title":"Senior Software Implementation Consultant"},{"description":"Accountability for analysis and establishment of processes on monthly, quarterly, and annual forecasting and budgetingReview of routine finance-/accounting-related queries from the management to develop better communications, reporting functions and transparencyInvoicing of accounts receivable and accounts payable, and preparation of human resources and financial reporting for the chief financial officer (CFO)Conceptualization and implementation of systems for recording and tracking of all incoming and outgoing invoices/payments, wire transfers for payments, and month-end close dutiesEvaluation and recommendation of processes with regard to full employee life cycle encompassing creation of job descriptions, recruitment of potential candidates, onboarding of new hires, and processing of payrolls, expenses, and terminations to maximize the efficiency and resources used for onboarding processesFacilitation of hands-on training and workshops for personnel to keep their understanding and compliance with processes and methodologies","duration":"Mar 2017 Feb 2020 3 years","duration_short":"3 years","end_date":"Feb 2020","start_date":"Mar 2017","subtitle":"Synertrade","title":"Business Management Analyst"}],"url":"https://www.linkedin.com/company/synertrade"},{"company":"YouNow","company_id":"younow","location":"New York, New York, United States","positions":[{"description":"Significant efforts in growing the German market by making use of potential internal/external influencer through omni-channel social media platforms for the company partners’ program in international marketsApplication of omni-channel social media platforms to manage the YouNow community, along with efficient translation of internal/external documents from English to GermanOptimization of Salesforce database and CRM tool entry toward accurate and appropriate analysis for the senior-level Management TeamHandling of onboarding calls with new talents, while maintaining relationships, screening content on the YouNow platform, and rendering ongoing support for optimal output","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"YouNow","title":"International Content & Community Manager"}],"url":"https://www.linkedin.com/company/younow"},{"company":"Deutsche Telekom AG","company_id":"telekom","location":null,"positions":[{"description":"Delivery of administrative support to 10 management executives, involving coordination and briefing of information to C-level executives which included department developments with written daily reportsManagement of internal/external communication across nine national departments through presentations and reports organized for strategic decision making of the Executive Management TeamExecution of planning and coordination of five large-scale strategy conferences for more than 200 senior-level employees and external business partnersGuidance of over 2,000 staff across nine departments to ensure adherence to company guidelines","duration":"Feb 2011 Jun 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2013","start_date":"Feb 2011","subtitle":"Deutsche Telekom AG","title":"Executive Assistant to Senior Vice President of Sales & Customer Retention"},{"description":"","duration":"Sep 2009 Feb 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2011","start_date":"Sep 2009","subtitle":"Deutsche Telekom AG","title":"Junior Manager for IT Governance"},{"description":"","duration":"Jul 2007 Sep 2009 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2009","start_date":"Jul 2007","subtitle":"Deutsche Telekom AG","title":"Junior Sales Associate at Telekom Shop"},{"description":"","duration":"Sep 2004 Jul 2007 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2007","start_date":"Sep 2004","subtitle":"Deutsche Telekom","title":"Trainee"}],"url":"https://www.linkedin.com/company/telekom"}]', '["Brenton Walton “Shweta has managed a number of my customer projects, and continues to amaze me every time. She always receives the highest praises from our customers for managing the project, achieving all deliverables, and hitting key timeline milestones. She is extremely passionate about her work, and it shows. Most importantly, she is someone I have relied on for several years now. ”","Ben Machek “It was truly a pleasure to work alongside Shweta. Her energy to make things happen was contagious and it enabled the entire team to achieve ambitious goals. We successfully worked together on a number of projects and her level of accuracy, diligence, and professionalism was outstanding. With her high level of dedication and her true team spirit, Shweta will always be successful in whatever she chooses to do.”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']### Assistant: The agent's job is to manage project implementations and provide business consultancy, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a new project where the user's technical expertise and creative mindset would be valuable.