context
stringlengths 136
615
| goal
stringclasses 96
values | metadata
stringlengths 524
1.21k
| message_history
stringlengths 2
4.85k
| output
stringlengths 1
250
| turn
int64 1
39
|
|---|---|---|---|---|---|
Customer name is crystal minh. membership level is silver. email is cm805039@email.com. phone number is (273) 492-5695. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 4628 lexington ave baltimore, wa 65483.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm805039@email.com", "member_level": "silver", "phone": "(273) 492-5695", "username": "cm805039"}, "order": {"street_address": "4628 lexington ave", "full_address": "4628 lexington ave baltimore, wa 65483", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]", "state": "wa", "zip_code": "65483"}, "product": {"names": ["guess jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! How can I help you today?"}, {"role": "user", "content": "I am trying to place an order, but all I see is a circle spinning on the screen. Nothing ever loads."}, {"role": "assistant", "content": "I'm sorry to hear that, let me take a look for you."}]
|
Thank you! It's happening when I try to search for my items.
| 2 |
Customer name is crystal minh. membership level is silver. email is cm805039@email.com. phone number is (273) 492-5695. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 4628 lexington ave baltimore, wa 65483.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm805039@email.com", "member_level": "silver", "phone": "(273) 492-5695", "username": "cm805039"}, "order": {"street_address": "4628 lexington ave", "full_address": "4628 lexington ave baltimore, wa 65483", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]", "state": "wa", "zip_code": "65483"}, "product": {"names": ["guess jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! How can I help you today?"}, {"role": "user", "content": "I am trying to place an order, but all I see is a circle spinning on the screen. Nothing ever loads."}, {"role": "assistant", "content": "I'm sorry to hear that, let me take a look for you."}, {"role": "user", "content": "Thank you! It's happening when I try to search for my items."}, {"role": "assistant", "content": "Okay. One moment, please."}]
|
Thank you.
| 3 |
Customer name is crystal minh. membership level is silver. email is cm805039@email.com. phone number is (273) 492-5695. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 4628 lexington ave baltimore, wa 65483.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm805039@email.com", "member_level": "silver", "phone": "(273) 492-5695", "username": "cm805039"}, "order": {"street_address": "4628 lexington ave", "full_address": "4628 lexington ave baltimore, wa 65483", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]", "state": "wa", "zip_code": "65483"}, "product": {"names": ["guess jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! How can I help you today?"}, {"role": "user", "content": "I am trying to place an order, but all I see is a circle spinning on the screen. Nothing ever loads."}, {"role": "assistant", "content": "I'm sorry to hear that, let me take a look for you."}, {"role": "user", "content": "Thank you! It's happening when I try to search for my items."}, {"role": "assistant", "content": "Okay. One moment, please."}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "Does it say that nothing is found, or is it just being slow?"}]
|
It's just being slow. Nothing at all comes up.
| 4 |
Customer name is crystal minh. membership level is silver. email is cm805039@email.com. phone number is (273) 492-5695. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 4628 lexington ave baltimore, wa 65483.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm805039@email.com", "member_level": "silver", "phone": "(273) 492-5695", "username": "cm805039"}, "order": {"street_address": "4628 lexington ave", "full_address": "4628 lexington ave baltimore, wa 65483", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]", "state": "wa", "zip_code": "65483"}, "product": {"names": ["guess jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! How can I help you today?"}, {"role": "user", "content": "I am trying to place an order, but all I see is a circle spinning on the screen. Nothing ever loads."}, {"role": "assistant", "content": "I'm sorry to hear that, let me take a look for you."}, {"role": "user", "content": "Thank you! It's happening when I try to search for my items."}, {"role": "assistant", "content": "Okay. One moment, please."}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "Does it say that nothing is found, or is it just being slow?"}, {"role": "user", "content": "It's just being slow. Nothing at all comes up."}, {"role": "assistant", "content": "Okay. Can you try logging out and back in, please?"}]
|
I did that already, and it didn't help.
| 5 |
Customer name is crystal minh. membership level is silver. email is cm805039@email.com. phone number is (273) 492-5695. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 4628 lexington ave baltimore, wa 65483.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm805039@email.com", "member_level": "silver", "phone": "(273) 492-5695", "username": "cm805039"}, "order": {"street_address": "4628 lexington ave", "full_address": "4628 lexington ave baltimore, wa 65483", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]", "state": "wa", "zip_code": "65483"}, "product": {"names": ["guess jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! How can I help you today?"}, {"role": "user", "content": "I am trying to place an order, but all I see is a circle spinning on the screen. Nothing ever loads."}, {"role": "assistant", "content": "I'm sorry to hear that, let me take a look for you."}, {"role": "user", "content": "Thank you! It's happening when I try to search for my items."}, {"role": "assistant", "content": "Okay. One moment, please."}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "Does it say that nothing is found, or is it just being slow?"}, {"role": "user", "content": "It's just being slow. Nothing at all comes up."}, {"role": "assistant", "content": "Okay. Can you try logging out and back in, please?"}, {"role": "user", "content": "I did that already, and it didn't help."}, {"role": "assistant", "content": "Okay. What about closing other tabs and apps on your computer? That often works."}]
|
Let me try that.
| 6 |
Customer name is crystal minh. membership level is silver. email is cm805039@email.com. phone number is (273) 492-5695. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 4628 lexington ave baltimore, wa 65483.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm805039@email.com", "member_level": "silver", "phone": "(273) 492-5695", "username": "cm805039"}, "order": {"street_address": "4628 lexington ave", "full_address": "4628 lexington ave baltimore, wa 65483", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]", "state": "wa", "zip_code": "65483"}, "product": {"names": ["guess jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! How can I help you today?"}, {"role": "user", "content": "I am trying to place an order, but all I see is a circle spinning on the screen. Nothing ever loads."}, {"role": "assistant", "content": "I'm sorry to hear that, let me take a look for you."}, {"role": "user", "content": "Thank you! It's happening when I try to search for my items."}, {"role": "assistant", "content": "Okay. One moment, please."}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "Does it say that nothing is found, or is it just being slow?"}, {"role": "user", "content": "It's just being slow. Nothing at all comes up."}, {"role": "assistant", "content": "Okay. Can you try logging out and back in, please?"}, {"role": "user", "content": "I did that already, and it didn't help."}, {"role": "assistant", "content": "Okay. What about closing other tabs and apps on your computer? That often works."}, {"role": "user", "content": "Let me try that."}]
|
Ok, it seems to be working now.
| 7 |
Customer name is crystal minh. membership level is silver. email is cm805039@email.com. phone number is (273) 492-5695. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 4628 lexington ave baltimore, wa 65483.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm805039@email.com", "member_level": "silver", "phone": "(273) 492-5695", "username": "cm805039"}, "order": {"street_address": "4628 lexington ave", "full_address": "4628 lexington ave baltimore, wa 65483", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]", "state": "wa", "zip_code": "65483"}, "product": {"names": ["guess jacket"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for choosing AcmeBrands! How can I help you today?"}, {"role": "user", "content": "I am trying to place an order, but all I see is a circle spinning on the screen. Nothing ever loads."}, {"role": "assistant", "content": "I'm sorry to hear that, let me take a look for you."}, {"role": "user", "content": "Thank you! It's happening when I try to search for my items."}, {"role": "assistant", "content": "Okay. One moment, please."}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "Does it say that nothing is found, or is it just being slow?"}, {"role": "user", "content": "It's just being slow. Nothing at all comes up."}, {"role": "assistant", "content": "Okay. Can you try logging out and back in, please?"}, {"role": "user", "content": "I did that already, and it didn't help."}, {"role": "assistant", "content": "Okay. What about closing other tabs and apps on your computer? That often works."}, {"role": "user", "content": "Let me try that."}, {"role": "user", "content": "Ok, it seems to be working now."}, {"role": "assistant", "content": "Great! Can I help you with anything else today?"}]
|
No, that was it!
| 8 |
Customer name is joyce wu. membership level is bronze. email is jwu95262@email.com. phone number is (613) 178-0719. order ID is 7396248490. purchase date was 2020-03-16. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 4244 brushwick dr newark, mi 29140.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jwu95262@email.com", "member_level": "bronze", "phone": "(613) 178-0719", "username": "jwu95262"}, "order": {"street_address": "4244 brushwick dr", "full_address": "4244 brushwick dr newark, mi 29140", "city": "newark", "num_products": "1", "order_id": "7396248490", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-16", "state": "mi", "zip_code": "29140"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thanks for contacting us at AcmeBrands! What can I do for you today?"}]
|
Hello, I'd like to return an item please
| 1 |
Customer name is joyce wu. membership level is bronze. email is jwu95262@email.com. phone number is (613) 178-0719. order ID is 7396248490. purchase date was 2020-03-16. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 4244 brushwick dr newark, mi 29140.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jwu95262@email.com", "member_level": "bronze", "phone": "(613) 178-0719", "username": "jwu95262"}, "order": {"street_address": "4244 brushwick dr", "full_address": "4244 brushwick dr newark, mi 29140", "city": "newark", "num_products": "1", "order_id": "7396248490", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-16", "state": "mi", "zip_code": "29140"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thanks for contacting us at AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hello, I'd like to return an item please"}, {"role": "assistant", "content": "No problem. What is the reason for the return?"}]
|
It has a stain
| 2 |
Customer name is joyce wu. membership level is bronze. email is jwu95262@email.com. phone number is (613) 178-0719. order ID is 7396248490. purchase date was 2020-03-16. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 4244 brushwick dr newark, mi 29140.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jwu95262@email.com", "member_level": "bronze", "phone": "(613) 178-0719", "username": "jwu95262"}, "order": {"street_address": "4244 brushwick dr", "full_address": "4244 brushwick dr newark, mi 29140", "city": "newark", "num_products": "1", "order_id": "7396248490", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-16", "state": "mi", "zip_code": "29140"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thanks for contacting us at AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hello, I'd like to return an item please"}, {"role": "assistant", "content": "No problem. What is the reason for the return?"}, {"role": "user", "content": "It has a stain"}, {"role": "assistant", "content": "I'm sorry to hear. Let me take care of this for you. What is your name, please?"}]
|
Joyce Wu
| 3 |
Customer name is joyce wu. membership level is bronze. email is jwu95262@email.com. phone number is (613) 178-0719. order ID is 7396248490. purchase date was 2020-03-16. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 4244 brushwick dr newark, mi 29140.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jwu95262@email.com", "member_level": "bronze", "phone": "(613) 178-0719", "username": "jwu95262"}, "order": {"street_address": "4244 brushwick dr", "full_address": "4244 brushwick dr newark, mi 29140", "city": "newark", "num_products": "1", "order_id": "7396248490", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-16", "state": "mi", "zip_code": "29140"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thanks for contacting us at AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hello, I'd like to return an item please"}, {"role": "assistant", "content": "No problem. What is the reason for the return?"}, {"role": "user", "content": "It has a stain"}, {"role": "assistant", "content": "I'm sorry to hear. Let me take care of this for you. What is your name, please?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Thank you, Joyce. While I pull up your account, can you please tell me your username, email address, and order ID, so that I can validate your purchase?"}]
|
Email Address: jwu95262@email.com
| 4 |
Customer name is joyce wu. membership level is bronze. email is jwu95262@email.com. phone number is (613) 178-0719. order ID is 7396248490. purchase date was 2020-03-16. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 4244 brushwick dr newark, mi 29140.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jwu95262@email.com", "member_level": "bronze", "phone": "(613) 178-0719", "username": "jwu95262"}, "order": {"street_address": "4244 brushwick dr", "full_address": "4244 brushwick dr newark, mi 29140", "city": "newark", "num_products": "1", "order_id": "7396248490", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-16", "state": "mi", "zip_code": "29140"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thanks for contacting us at AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hello, I'd like to return an item please"}, {"role": "assistant", "content": "No problem. What is the reason for the return?"}, {"role": "user", "content": "It has a stain"}, {"role": "assistant", "content": "I'm sorry to hear. Let me take care of this for you. What is your name, please?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Thank you, Joyce. While I pull up your account, can you please tell me your username, email address, and order ID, so that I can validate your purchase?"}, {"role": "user", "content": "Email Address: jwu95262@email.com"}]
|
jwu95262 is my username
| 5 |
Customer name is joyce wu. membership level is bronze. email is jwu95262@email.com. phone number is (613) 178-0719. order ID is 7396248490. purchase date was 2020-03-16. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 4244 brushwick dr newark, mi 29140.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jwu95262@email.com", "member_level": "bronze", "phone": "(613) 178-0719", "username": "jwu95262"}, "order": {"street_address": "4244 brushwick dr", "full_address": "4244 brushwick dr newark, mi 29140", "city": "newark", "num_products": "1", "order_id": "7396248490", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-16", "state": "mi", "zip_code": "29140"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thanks for contacting us at AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hello, I'd like to return an item please"}, {"role": "assistant", "content": "No problem. What is the reason for the return?"}, {"role": "user", "content": "It has a stain"}, {"role": "assistant", "content": "I'm sorry to hear. Let me take care of this for you. What is your name, please?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Thank you, Joyce. While I pull up your account, can you please tell me your username, email address, and order ID, so that I can validate your purchase?"}, {"role": "user", "content": "Email Address: jwu95262@email.com"}, {"role": "user", "content": "jwu95262 is my username"}]
|
Order ID: 7396248490
| 6 |
Customer name is joyce wu. membership level is bronze. email is jwu95262@email.com. phone number is (613) 178-0719. order ID is 7396248490. purchase date was 2020-03-16. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 4244 brushwick dr newark, mi 29140.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jwu95262@email.com", "member_level": "bronze", "phone": "(613) 178-0719", "username": "jwu95262"}, "order": {"street_address": "4244 brushwick dr", "full_address": "4244 brushwick dr newark, mi 29140", "city": "newark", "num_products": "1", "order_id": "7396248490", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-16", "state": "mi", "zip_code": "29140"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thanks for contacting us at AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hello, I'd like to return an item please"}, {"role": "assistant", "content": "No problem. What is the reason for the return?"}, {"role": "user", "content": "It has a stain"}, {"role": "assistant", "content": "I'm sorry to hear. Let me take care of this for you. What is your name, please?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Thank you, Joyce. While I pull up your account, can you please tell me your username, email address, and order ID, so that I can validate your purchase?"}, {"role": "user", "content": "Email Address: jwu95262@email.com"}, {"role": "user", "content": "jwu95262 is my username"}, {"role": "user", "content": "Order ID: 7396248490"}, {"role": "assistant", "content": "Got it, thank you!"}, {"role": "assistant", "content": "What is your membership level?"}]
|
Bronze
| 7 |
Customer name is joyce wu. membership level is bronze. email is jwu95262@email.com. phone number is (613) 178-0719. order ID is 7396248490. purchase date was 2020-03-16. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 4244 brushwick dr newark, mi 29140.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jwu95262@email.com", "member_level": "bronze", "phone": "(613) 178-0719", "username": "jwu95262"}, "order": {"street_address": "4244 brushwick dr", "full_address": "4244 brushwick dr newark, mi 29140", "city": "newark", "num_products": "1", "order_id": "7396248490", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-16", "state": "mi", "zip_code": "29140"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thanks for contacting us at AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hello, I'd like to return an item please"}, {"role": "assistant", "content": "No problem. What is the reason for the return?"}, {"role": "user", "content": "It has a stain"}, {"role": "assistant", "content": "I'm sorry to hear. Let me take care of this for you. What is your name, please?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Thank you, Joyce. While I pull up your account, can you please tell me your username, email address, and order ID, so that I can validate your purchase?"}, {"role": "user", "content": "Email Address: jwu95262@email.com"}, {"role": "user", "content": "jwu95262 is my username"}, {"role": "user", "content": "Order ID: 7396248490"}, {"role": "assistant", "content": "Got it, thank you!"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Thank you. And when was this purchase made?"}]
|
March 16, 2020
| 8 |
Customer name is joyce wu. membership level is bronze. email is jwu95262@email.com. phone number is (613) 178-0719. order ID is 7396248490. purchase date was 2020-03-16. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 4244 brushwick dr newark, mi 29140.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jwu95262@email.com", "member_level": "bronze", "phone": "(613) 178-0719", "username": "jwu95262"}, "order": {"street_address": "4244 brushwick dr", "full_address": "4244 brushwick dr newark, mi 29140", "city": "newark", "num_products": "1", "order_id": "7396248490", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-16", "state": "mi", "zip_code": "29140"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thanks for contacting us at AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hello, I'd like to return an item please"}, {"role": "assistant", "content": "No problem. What is the reason for the return?"}, {"role": "user", "content": "It has a stain"}, {"role": "assistant", "content": "I'm sorry to hear. Let me take care of this for you. What is your name, please?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Thank you, Joyce. While I pull up your account, can you please tell me your username, email address, and order ID, so that I can validate your purchase?"}, {"role": "user", "content": "Email Address: jwu95262@email.com"}, {"role": "user", "content": "jwu95262 is my username"}, {"role": "user", "content": "Order ID: 7396248490"}, {"role": "assistant", "content": "Got it, thank you!"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Thank you. And when was this purchase made?"}, {"role": "user", "content": "March 16, 2020"}, {"role": "assistant", "content": "Got it, thank you. I can process this with no problem."}]
|
That's awesome
| 9 |
Customer name is joyce wu. membership level is bronze. email is jwu95262@email.com. phone number is (613) 178-0719. order ID is 7396248490. purchase date was 2020-03-16. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 4244 brushwick dr newark, mi 29140.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jwu95262@email.com", "member_level": "bronze", "phone": "(613) 178-0719", "username": "jwu95262"}, "order": {"street_address": "4244 brushwick dr", "full_address": "4244 brushwick dr newark, mi 29140", "city": "newark", "num_products": "1", "order_id": "7396248490", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-16", "state": "mi", "zip_code": "29140"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thanks for contacting us at AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hello, I'd like to return an item please"}, {"role": "assistant", "content": "No problem. What is the reason for the return?"}, {"role": "user", "content": "It has a stain"}, {"role": "assistant", "content": "I'm sorry to hear. Let me take care of this for you. What is your name, please?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Thank you, Joyce. While I pull up your account, can you please tell me your username, email address, and order ID, so that I can validate your purchase?"}, {"role": "user", "content": "Email Address: jwu95262@email.com"}, {"role": "user", "content": "jwu95262 is my username"}, {"role": "user", "content": "Order ID: 7396248490"}, {"role": "assistant", "content": "Got it, thank you!"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Thank you. And when was this purchase made?"}, {"role": "user", "content": "March 16, 2020"}, {"role": "assistant", "content": "Got it, thank you. I can process this with no problem."}, {"role": "user", "content": "That's awesome"}, {"role": "assistant", "content": "What is your shipping address, please? I will create a return label."}]
|
It's: 4244 Brushwick Dr Newark, MI 29140
| 10 |
Customer name is joyce wu. membership level is bronze. email is jwu95262@email.com. phone number is (613) 178-0719. order ID is 7396248490. purchase date was 2020-03-16. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 4244 brushwick dr newark, mi 29140.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jwu95262@email.com", "member_level": "bronze", "phone": "(613) 178-0719", "username": "jwu95262"}, "order": {"street_address": "4244 brushwick dr", "full_address": "4244 brushwick dr newark, mi 29140", "city": "newark", "num_products": "1", "order_id": "7396248490", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-16", "state": "mi", "zip_code": "29140"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thanks for contacting us at AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hello, I'd like to return an item please"}, {"role": "assistant", "content": "No problem. What is the reason for the return?"}, {"role": "user", "content": "It has a stain"}, {"role": "assistant", "content": "I'm sorry to hear. Let me take care of this for you. What is your name, please?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Thank you, Joyce. While I pull up your account, can you please tell me your username, email address, and order ID, so that I can validate your purchase?"}, {"role": "user", "content": "Email Address: jwu95262@email.com"}, {"role": "user", "content": "jwu95262 is my username"}, {"role": "user", "content": "Order ID: 7396248490"}, {"role": "assistant", "content": "Got it, thank you!"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Thank you. And when was this purchase made?"}, {"role": "user", "content": "March 16, 2020"}, {"role": "assistant", "content": "Got it, thank you. I can process this with no problem."}, {"role": "user", "content": "That's awesome"}, {"role": "assistant", "content": "What is your shipping address, please? I will create a return label."}, {"role": "user", "content": "It's: 4244 Brushwick Dr Newark, MI 29140"}, {"role": "assistant", "content": "Thank you. Would you like to do the return by mail, or in store/at a drop-off center?"}]
|
I can bring it into the store
| 11 |
Customer name is joyce wu. membership level is bronze. email is jwu95262@email.com. phone number is (613) 178-0719. order ID is 7396248490. purchase date was 2020-03-16. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 4244 brushwick dr newark, mi 29140.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jwu95262@email.com", "member_level": "bronze", "phone": "(613) 178-0719", "username": "jwu95262"}, "order": {"street_address": "4244 brushwick dr", "full_address": "4244 brushwick dr newark, mi 29140", "city": "newark", "num_products": "1", "order_id": "7396248490", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-16", "state": "mi", "zip_code": "29140"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thanks for contacting us at AcmeBrands! What can I do for you today?"}, {"role": "user", "content": "Hello, I'd like to return an item please"}, {"role": "assistant", "content": "No problem. What is the reason for the return?"}, {"role": "user", "content": "It has a stain"}, {"role": "assistant", "content": "I'm sorry to hear. Let me take care of this for you. What is your name, please?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Thank you, Joyce. While I pull up your account, can you please tell me your username, email address, and order ID, so that I can validate your purchase?"}, {"role": "user", "content": "Email Address: jwu95262@email.com"}, {"role": "user", "content": "jwu95262 is my username"}, {"role": "user", "content": "Order ID: 7396248490"}, {"role": "assistant", "content": "Got it, thank you!"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Thank you. And when was this purchase made?"}, {"role": "user", "content": "March 16, 2020"}, {"role": "assistant", "content": "Got it, thank you. I can process this with no problem."}, {"role": "user", "content": "That's awesome"}, {"role": "assistant", "content": "What is your shipping address, please? I will create a return label."}, {"role": "user", "content": "It's: 4244 Brushwick Dr Newark, MI 29140"}, {"role": "assistant", "content": "Thank you. Would you like to do the return by mail, or in store/at a drop-off center?"}, {"role": "user", "content": "I can bring it into the store"}, {"role": "assistant", "content": "Okay Joyce, you're all set! Can I help you with anything else today?"}]
|
That is everything, you are the best!
| 12 |
Customer name is alessandro phoenix. membership level is silver. phone number is (976) 853-1334. order ID is 5430466369. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0783 brushwick dr san mateo, ny 581.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "huqviuknxa", "customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(976) 853-1334"}, "order": {"street_address": "0783 brushwick dr", "full_address": "0783 brushwick dr san mateo, ny 581", "city": "san mateo", "num_products": "1", "order_id": "5430466369", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "581"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
yes i would like to see how i can get my shipping moved to next week?
| 1 |
Customer name is alessandro phoenix. membership level is silver. phone number is (976) 853-1334. order ID is 5430466369. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0783 brushwick dr san mateo, ny 581.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "huqviuknxa", "customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(976) 853-1334"}, "order": {"street_address": "0783 brushwick dr", "full_address": "0783 brushwick dr san mateo, ny 581", "city": "san mateo", "num_products": "1", "order_id": "5430466369", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "581"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "yes i would like to see how i can get my shipping moved to next week?"}, {"role": "assistant", "content": "Sure, let me get your full name or account ID so that I can pull up your information."}]
|
Alessandro Phoenix, Account ID: HUQVIUKNXA
| 2 |
Customer name is alessandro phoenix. membership level is silver. phone number is (976) 853-1334. order ID is 5430466369. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0783 brushwick dr san mateo, ny 581.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "huqviuknxa", "customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(976) 853-1334"}, "order": {"street_address": "0783 brushwick dr", "full_address": "0783 brushwick dr san mateo, ny 581", "city": "san mateo", "num_products": "1", "order_id": "5430466369", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "581"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "yes i would like to see how i can get my shipping moved to next week?"}, {"role": "assistant", "content": "Sure, let me get your full name or account ID so that I can pull up your information."}, {"role": "user", "content": "Alessandro Phoenix, Account ID: HUQVIUKNXA"}, {"role": "assistant", "content": "Great, next I need the Order ID"}]
|
Order ID: 5430466369
| 3 |
Customer name is alessandro phoenix. membership level is silver. phone number is (976) 853-1334. order ID is 5430466369. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0783 brushwick dr san mateo, ny 581.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "huqviuknxa", "customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(976) 853-1334"}, "order": {"street_address": "0783 brushwick dr", "full_address": "0783 brushwick dr san mateo, ny 581", "city": "san mateo", "num_products": "1", "order_id": "5430466369", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "581"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "yes i would like to see how i can get my shipping moved to next week?"}, {"role": "assistant", "content": "Sure, let me get your full name or account ID so that I can pull up your information."}, {"role": "user", "content": "Alessandro Phoenix, Account ID: HUQVIUKNXA"}, {"role": "assistant", "content": "Great, next I need the Order ID"}, {"role": "user", "content": "Order ID: 5430466369"}, {"role": "assistant", "content": "OK, I have you pulled up. Do you know what your current order status is?"}]
|
Its saying out for Delivery
| 4 |
Customer name is alessandro phoenix. membership level is silver. phone number is (976) 853-1334. order ID is 5430466369. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0783 brushwick dr san mateo, ny 581.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "huqviuknxa", "customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(976) 853-1334"}, "order": {"street_address": "0783 brushwick dr", "full_address": "0783 brushwick dr san mateo, ny 581", "city": "san mateo", "num_products": "1", "order_id": "5430466369", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "581"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "yes i would like to see how i can get my shipping moved to next week?"}, {"role": "assistant", "content": "Sure, let me get your full name or account ID so that I can pull up your information."}, {"role": "user", "content": "Alessandro Phoenix, Account ID: HUQVIUKNXA"}, {"role": "assistant", "content": "Great, next I need the Order ID"}, {"role": "user", "content": "Order ID: 5430466369"}, {"role": "assistant", "content": "OK, I have you pulled up. Do you know what your current order status is?"}, {"role": "user", "content": "Its saying out for Delivery"}, {"role": "assistant", "content": "Alright, then that means that the carrier already has your shipment and will be delivering it in the next few days."}]
|
but i also got a email stating that it was in process
| 5 |
Customer name is alessandro phoenix. membership level is silver. phone number is (976) 853-1334. order ID is 5430466369. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0783 brushwick dr san mateo, ny 581.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "huqviuknxa", "customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(976) 853-1334"}, "order": {"street_address": "0783 brushwick dr", "full_address": "0783 brushwick dr san mateo, ny 581", "city": "san mateo", "num_products": "1", "order_id": "5430466369", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "581"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "yes i would like to see how i can get my shipping moved to next week?"}, {"role": "assistant", "content": "Sure, let me get your full name or account ID so that I can pull up your information."}, {"role": "user", "content": "Alessandro Phoenix, Account ID: HUQVIUKNXA"}, {"role": "assistant", "content": "Great, next I need the Order ID"}, {"role": "user", "content": "Order ID: 5430466369"}, {"role": "assistant", "content": "OK, I have you pulled up. Do you know what your current order status is?"}, {"role": "user", "content": "Its saying out for Delivery"}, {"role": "assistant", "content": "Alright, then that means that the carrier already has your shipment and will be delivering it in the next few days."}, {"role": "user", "content": "but i also got a email stating that it was in process"}]
|
Can you look it up and see which it is?
| 6 |
Customer name is alessandro phoenix. membership level is silver. phone number is (976) 853-1334. order ID is 5430466369. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0783 brushwick dr san mateo, ny 581.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "huqviuknxa", "customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(976) 853-1334"}, "order": {"street_address": "0783 brushwick dr", "full_address": "0783 brushwick dr san mateo, ny 581", "city": "san mateo", "num_products": "1", "order_id": "5430466369", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "581"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "yes i would like to see how i can get my shipping moved to next week?"}, {"role": "assistant", "content": "Sure, let me get your full name or account ID so that I can pull up your information."}, {"role": "user", "content": "Alessandro Phoenix, Account ID: HUQVIUKNXA"}, {"role": "assistant", "content": "Great, next I need the Order ID"}, {"role": "user", "content": "Order ID: 5430466369"}, {"role": "assistant", "content": "OK, I have you pulled up. Do you know what your current order status is?"}, {"role": "user", "content": "Its saying out for Delivery"}, {"role": "assistant", "content": "Alright, then that means that the carrier already has your shipment and will be delivering it in the next few days."}, {"role": "user", "content": "but i also got a email stating that it was in process"}, {"role": "user", "content": "Can you look it up and see which it is?"}, {"role": "assistant", "content": "Sure, one moment"}]
|
ok
| 7 |
Customer name is alessandro phoenix. membership level is silver. phone number is (976) 853-1334. order ID is 5430466369. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0783 brushwick dr san mateo, ny 581.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "huqviuknxa", "customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(976) 853-1334"}, "order": {"street_address": "0783 brushwick dr", "full_address": "0783 brushwick dr san mateo, ny 581", "city": "san mateo", "num_products": "1", "order_id": "5430466369", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "581"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "yes i would like to see how i can get my shipping moved to next week?"}, {"role": "assistant", "content": "Sure, let me get your full name or account ID so that I can pull up your information."}, {"role": "user", "content": "Alessandro Phoenix, Account ID: HUQVIUKNXA"}, {"role": "assistant", "content": "Great, next I need the Order ID"}, {"role": "user", "content": "Order ID: 5430466369"}, {"role": "assistant", "content": "OK, I have you pulled up. Do you know what your current order status is?"}, {"role": "user", "content": "Its saying out for Delivery"}, {"role": "assistant", "content": "Alright, then that means that the carrier already has your shipment and will be delivering it in the next few days."}, {"role": "user", "content": "but i also got a email stating that it was in process"}, {"role": "user", "content": "Can you look it up and see which it is?"}, {"role": "assistant", "content": "Sure, one moment"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "To pull up the order status I need your username and email address tied to your account"}]
|
Username: APhoenix Email,AlessandroPhoenix@gmail.com
| 8 |
Customer name is alessandro phoenix. membership level is silver. phone number is (976) 853-1334. order ID is 5430466369. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0783 brushwick dr san mateo, ny 581.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "huqviuknxa", "customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(976) 853-1334"}, "order": {"street_address": "0783 brushwick dr", "full_address": "0783 brushwick dr san mateo, ny 581", "city": "san mateo", "num_products": "1", "order_id": "5430466369", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "581"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "yes i would like to see how i can get my shipping moved to next week?"}, {"role": "assistant", "content": "Sure, let me get your full name or account ID so that I can pull up your information."}, {"role": "user", "content": "Alessandro Phoenix, Account ID: HUQVIUKNXA"}, {"role": "assistant", "content": "Great, next I need the Order ID"}, {"role": "user", "content": "Order ID: 5430466369"}, {"role": "assistant", "content": "OK, I have you pulled up. Do you know what your current order status is?"}, {"role": "user", "content": "Its saying out for Delivery"}, {"role": "assistant", "content": "Alright, then that means that the carrier already has your shipment and will be delivering it in the next few days."}, {"role": "user", "content": "but i also got a email stating that it was in process"}, {"role": "user", "content": "Can you look it up and see which it is?"}, {"role": "assistant", "content": "Sure, one moment"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "To pull up the order status I need your username and email address tied to your account"}, {"role": "user", "content": "Username: APhoenix Email,AlessandroPhoenix@gmail.com"}, {"role": "assistant", "content": "Your order looks to be out for delivery and you should be getting it in the next few days."}, {"role": "assistant", "content": "Everything looks good. Is there anything else I can help yo with?"}]
|
okay well thank you for your help
| 9 |
Customer name is alessandro phoenix. membership level is silver. phone number is (976) 853-1334. order ID is 5430466369. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0783 brushwick dr san mateo, ny 581.
|
order_issue: manage_downgrade
|
{"scenario": {"personal": {"account_id": "huqviuknxa", "customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(976) 853-1334"}, "order": {"street_address": "0783 brushwick dr", "full_address": "0783 brushwick dr san mateo, ny 581", "city": "san mateo", "num_products": "1", "order_id": "5430466369", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "581"}, "product": {"names": ["calvin_klein jacket"], "amounts": [89]}, "flow": "order_issue", "subflow": "manage_downgrade"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_downgrade", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "yes i would like to see how i can get my shipping moved to next week?"}, {"role": "assistant", "content": "Sure, let me get your full name or account ID so that I can pull up your information."}, {"role": "user", "content": "Alessandro Phoenix, Account ID: HUQVIUKNXA"}, {"role": "assistant", "content": "Great, next I need the Order ID"}, {"role": "user", "content": "Order ID: 5430466369"}, {"role": "assistant", "content": "OK, I have you pulled up. Do you know what your current order status is?"}, {"role": "user", "content": "Its saying out for Delivery"}, {"role": "assistant", "content": "Alright, then that means that the carrier already has your shipment and will be delivering it in the next few days."}, {"role": "user", "content": "but i also got a email stating that it was in process"}, {"role": "user", "content": "Can you look it up and see which it is?"}, {"role": "assistant", "content": "Sure, one moment"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "To pull up the order status I need your username and email address tied to your account"}, {"role": "user", "content": "Username: APhoenix Email,AlessandroPhoenix@gmail.com"}, {"role": "assistant", "content": "Your order looks to be out for delivery and you should be getting it in the next few days."}, {"role": "assistant", "content": "Everything looks good. Is there anything else I can help yo with?"}, {"role": "user", "content": "okay well thank you for your help"}]
|
that will be all
| 10 |
Customer name is joyce wu. membership level is gold. email is joycewu7@email.com. phone number is (245) 823-2885. order ID is 3953073274. purchase date was 2020-02-13. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 8119 lexington ave newark, ca 15550.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "jfxoopypv2", "customer_name": "joyce wu", "email": "joycewu7@email.com", "member_level": "gold", "phone": "(245) 823-2885", "username": "joycewu7"}, "order": {"street_address": "8119 lexington ave", "full_address": "8119 lexington ave newark, ca 15550", "city": "newark", "num_products": "1", "order_id": "3953073274", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2020-02-13", "state": "ca", "zip_code": "15550"}, "product": {"names": ["guess jacket"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for shopping with AcmeBrands! How may I help you?"}]
|
Hello
| 1 |
Customer name is joyce wu. membership level is gold. email is joycewu7@email.com. phone number is (245) 823-2885. order ID is 3953073274. purchase date was 2020-02-13. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 8119 lexington ave newark, ca 15550.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "jfxoopypv2", "customer_name": "joyce wu", "email": "joycewu7@email.com", "member_level": "gold", "phone": "(245) 823-2885", "username": "joycewu7"}, "order": {"street_address": "8119 lexington ave", "full_address": "8119 lexington ave newark, ca 15550", "city": "newark", "num_products": "1", "order_id": "3953073274", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2020-02-13", "state": "ca", "zip_code": "15550"}, "product": {"names": ["guess jacket"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "Hello"}]
|
I'm 5 days out from ordering and still haven't gotten it
| 2 |
Customer name is joyce wu. membership level is gold. email is joycewu7@email.com. phone number is (245) 823-2885. order ID is 3953073274. purchase date was 2020-02-13. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 8119 lexington ave newark, ca 15550.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "jfxoopypv2", "customer_name": "joyce wu", "email": "joycewu7@email.com", "member_level": "gold", "phone": "(245) 823-2885", "username": "joycewu7"}, "order": {"street_address": "8119 lexington ave", "full_address": "8119 lexington ave newark, ca 15550", "city": "newark", "num_products": "1", "order_id": "3953073274", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2020-02-13", "state": "ca", "zip_code": "15550"}, "product": {"names": ["guess jacket"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I'm 5 days out from ordering and still haven't gotten it"}]
|
wondering if it's time to be worried yet
| 3 |
Customer name is joyce wu. membership level is gold. email is joycewu7@email.com. phone number is (245) 823-2885. order ID is 3953073274. purchase date was 2020-02-13. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 8119 lexington ave newark, ca 15550.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "jfxoopypv2", "customer_name": "joyce wu", "email": "joycewu7@email.com", "member_level": "gold", "phone": "(245) 823-2885", "username": "joycewu7"}, "order": {"street_address": "8119 lexington ave", "full_address": "8119 lexington ave newark, ca 15550", "city": "newark", "num_products": "1", "order_id": "3953073274", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2020-02-13", "state": "ca", "zip_code": "15550"}, "product": {"names": ["guess jacket"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I'm 5 days out from ordering and still haven't gotten it"}, {"role": "user", "content": "wondering if it's time to be worried yet"}, {"role": "assistant", "content": "Let's see what we can find out! May I have your full name?"}]
|
Joyce Wu
| 4 |
Customer name is joyce wu. membership level is gold. email is joycewu7@email.com. phone number is (245) 823-2885. order ID is 3953073274. purchase date was 2020-02-13. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 8119 lexington ave newark, ca 15550.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "jfxoopypv2", "customer_name": "joyce wu", "email": "joycewu7@email.com", "member_level": "gold", "phone": "(245) 823-2885", "username": "joycewu7"}, "order": {"street_address": "8119 lexington ave", "full_address": "8119 lexington ave newark, ca 15550", "city": "newark", "num_products": "1", "order_id": "3953073274", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2020-02-13", "state": "ca", "zip_code": "15550"}, "product": {"names": ["guess jacket"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I'm 5 days out from ordering and still haven't gotten it"}, {"role": "user", "content": "wondering if it's time to be worried yet"}, {"role": "assistant", "content": "Let's see what we can find out! May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}]
|
joycewu7
| 5 |
Customer name is joyce wu. membership level is gold. email is joycewu7@email.com. phone number is (245) 823-2885. order ID is 3953073274. purchase date was 2020-02-13. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 8119 lexington ave newark, ca 15550.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "jfxoopypv2", "customer_name": "joyce wu", "email": "joycewu7@email.com", "member_level": "gold", "phone": "(245) 823-2885", "username": "joycewu7"}, "order": {"street_address": "8119 lexington ave", "full_address": "8119 lexington ave newark, ca 15550", "city": "newark", "num_products": "1", "order_id": "3953073274", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2020-02-13", "state": "ca", "zip_code": "15550"}, "product": {"names": ["guess jacket"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I'm 5 days out from ordering and still haven't gotten it"}, {"role": "user", "content": "wondering if it's time to be worried yet"}, {"role": "assistant", "content": "Let's see what we can find out! May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "joycewu7"}, {"role": "assistant", "content": "May I also have your email address and order ID?"}]
|
joycewu7@email.com
| 6 |
Customer name is joyce wu. membership level is gold. email is joycewu7@email.com. phone number is (245) 823-2885. order ID is 3953073274. purchase date was 2020-02-13. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 8119 lexington ave newark, ca 15550.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "jfxoopypv2", "customer_name": "joyce wu", "email": "joycewu7@email.com", "member_level": "gold", "phone": "(245) 823-2885", "username": "joycewu7"}, "order": {"street_address": "8119 lexington ave", "full_address": "8119 lexington ave newark, ca 15550", "city": "newark", "num_products": "1", "order_id": "3953073274", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2020-02-13", "state": "ca", "zip_code": "15550"}, "product": {"names": ["guess jacket"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I'm 5 days out from ordering and still haven't gotten it"}, {"role": "user", "content": "wondering if it's time to be worried yet"}, {"role": "assistant", "content": "Let's see what we can find out! May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "joycewu7"}, {"role": "assistant", "content": "May I also have your email address and order ID?"}, {"role": "user", "content": "joycewu7@email.com"}]
|
3953073274
| 7 |
Customer name is joyce wu. membership level is gold. email is joycewu7@email.com. phone number is (245) 823-2885. order ID is 3953073274. purchase date was 2020-02-13. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 8119 lexington ave newark, ca 15550.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "jfxoopypv2", "customer_name": "joyce wu", "email": "joycewu7@email.com", "member_level": "gold", "phone": "(245) 823-2885", "username": "joycewu7"}, "order": {"street_address": "8119 lexington ave", "full_address": "8119 lexington ave newark, ca 15550", "city": "newark", "num_products": "1", "order_id": "3953073274", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2020-02-13", "state": "ca", "zip_code": "15550"}, "product": {"names": ["guess jacket"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I'm 5 days out from ordering and still haven't gotten it"}, {"role": "user", "content": "wondering if it's time to be worried yet"}, {"role": "assistant", "content": "Let's see what we can find out! May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "joycewu7"}, {"role": "assistant", "content": "May I also have your email address and order ID?"}, {"role": "user", "content": "joycewu7@email.com"}, {"role": "user", "content": "3953073274"}, {"role": "assistant", "content": "Thank you. And you have been waiting for five days?"}]
|
yup 5 days later no jacket still
| 8 |
Customer name is joyce wu. membership level is gold. email is joycewu7@email.com. phone number is (245) 823-2885. order ID is 3953073274. purchase date was 2020-02-13. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 8119 lexington ave newark, ca 15550.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "jfxoopypv2", "customer_name": "joyce wu", "email": "joycewu7@email.com", "member_level": "gold", "phone": "(245) 823-2885", "username": "joycewu7"}, "order": {"street_address": "8119 lexington ave", "full_address": "8119 lexington ave newark, ca 15550", "city": "newark", "num_products": "1", "order_id": "3953073274", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2020-02-13", "state": "ca", "zip_code": "15550"}, "product": {"names": ["guess jacket"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I'm 5 days out from ordering and still haven't gotten it"}, {"role": "user", "content": "wondering if it's time to be worried yet"}, {"role": "assistant", "content": "Let's see what we can find out! May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "joycewu7"}, {"role": "assistant", "content": "May I also have your email address and order ID?"}, {"role": "user", "content": "joycewu7@email.com"}, {"role": "user", "content": "3953073274"}, {"role": "assistant", "content": "Thank you. And you have been waiting for five days?"}, {"role": "user", "content": "yup 5 days later no jacket still"}, {"role": "assistant", "content": "Sometimes a package is marked as delivered by mistake and will be there within a couple more days."}, {"role": "assistant", "content": "So I would wait until a week has passed and then contact us again if it still hasn't reached you."}]
|
ohh I shouldn't assume it's been lost then
| 9 |
Customer name is joyce wu. membership level is gold. email is joycewu7@email.com. phone number is (245) 823-2885. order ID is 3953073274. purchase date was 2020-02-13. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 8119 lexington ave newark, ca 15550.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "jfxoopypv2", "customer_name": "joyce wu", "email": "joycewu7@email.com", "member_level": "gold", "phone": "(245) 823-2885", "username": "joycewu7"}, "order": {"street_address": "8119 lexington ave", "full_address": "8119 lexington ave newark, ca 15550", "city": "newark", "num_products": "1", "order_id": "3953073274", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2020-02-13", "state": "ca", "zip_code": "15550"}, "product": {"names": ["guess jacket"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I'm 5 days out from ordering and still haven't gotten it"}, {"role": "user", "content": "wondering if it's time to be worried yet"}, {"role": "assistant", "content": "Let's see what we can find out! May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "joycewu7"}, {"role": "assistant", "content": "May I also have your email address and order ID?"}, {"role": "user", "content": "joycewu7@email.com"}, {"role": "user", "content": "3953073274"}, {"role": "assistant", "content": "Thank you. And you have been waiting for five days?"}, {"role": "user", "content": "yup 5 days later no jacket still"}, {"role": "assistant", "content": "Sometimes a package is marked as delivered by mistake and will be there within a couple more days."}, {"role": "assistant", "content": "So I would wait until a week has passed and then contact us again if it still hasn't reached you."}, {"role": "user", "content": "ohh I shouldn't assume it's been lost then"}, {"role": "assistant", "content": "Not yet! There is still hope."}]
|
ohh neat
| 10 |
Customer name is joyce wu. membership level is gold. email is joycewu7@email.com. phone number is (245) 823-2885. order ID is 3953073274. purchase date was 2020-02-13. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 8119 lexington ave newark, ca 15550.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "jfxoopypv2", "customer_name": "joyce wu", "email": "joycewu7@email.com", "member_level": "gold", "phone": "(245) 823-2885", "username": "joycewu7"}, "order": {"street_address": "8119 lexington ave", "full_address": "8119 lexington ave newark, ca 15550", "city": "newark", "num_products": "1", "order_id": "3953073274", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2020-02-13", "state": "ca", "zip_code": "15550"}, "product": {"names": ["guess jacket"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I'm 5 days out from ordering and still haven't gotten it"}, {"role": "user", "content": "wondering if it's time to be worried yet"}, {"role": "assistant", "content": "Let's see what we can find out! May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "joycewu7"}, {"role": "assistant", "content": "May I also have your email address and order ID?"}, {"role": "user", "content": "joycewu7@email.com"}, {"role": "user", "content": "3953073274"}, {"role": "assistant", "content": "Thank you. And you have been waiting for five days?"}, {"role": "user", "content": "yup 5 days later no jacket still"}, {"role": "assistant", "content": "Sometimes a package is marked as delivered by mistake and will be there within a couple more days."}, {"role": "assistant", "content": "So I would wait until a week has passed and then contact us again if it still hasn't reached you."}, {"role": "user", "content": "ohh I shouldn't assume it's been lost then"}, {"role": "assistant", "content": "Not yet! There is still hope."}, {"role": "user", "content": "ohh neat"}, {"role": "assistant", "content": "Is there anything else you need?"}]
|
well hope I won't have to ask you about it in another 2 days haha
| 11 |
Customer name is joyce wu. membership level is gold. email is joycewu7@email.com. phone number is (245) 823-2885. order ID is 3953073274. purchase date was 2020-02-13. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 8119 lexington ave newark, ca 15550.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "jfxoopypv2", "customer_name": "joyce wu", "email": "joycewu7@email.com", "member_level": "gold", "phone": "(245) 823-2885", "username": "joycewu7"}, "order": {"street_address": "8119 lexington ave", "full_address": "8119 lexington ave newark, ca 15550", "city": "newark", "num_products": "1", "order_id": "3953073274", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2020-02-13", "state": "ca", "zip_code": "15550"}, "product": {"names": ["guess jacket"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for shopping with AcmeBrands! How may I help you?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "I'm 5 days out from ordering and still haven't gotten it"}, {"role": "user", "content": "wondering if it's time to be worried yet"}, {"role": "assistant", "content": "Let's see what we can find out! May I have your full name?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "joycewu7"}, {"role": "assistant", "content": "May I also have your email address and order ID?"}, {"role": "user", "content": "joycewu7@email.com"}, {"role": "user", "content": "3953073274"}, {"role": "assistant", "content": "Thank you. And you have been waiting for five days?"}, {"role": "user", "content": "yup 5 days later no jacket still"}, {"role": "assistant", "content": "Sometimes a package is marked as delivered by mistake and will be there within a couple more days."}, {"role": "assistant", "content": "So I would wait until a week has passed and then contact us again if it still hasn't reached you."}, {"role": "user", "content": "ohh I shouldn't assume it's been lost then"}, {"role": "assistant", "content": "Not yet! There is still hope."}, {"role": "user", "content": "ohh neat"}, {"role": "assistant", "content": "Is there anything else you need?"}, {"role": "user", "content": "well hope I won't have to ask you about it in another 2 days haha"}]
|
no thats all thanks
| 12 |
Customer name is chloe zhang. membership level is bronze. email is chloez75@email.com. phone number is (000) 097-3276. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 6129 woodshore st baltimore, ny 28257.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloez75@email.com", "member_level": "bronze", "phone": "(000) 097-3276", "username": "chloez75"}, "order": {"street_address": "6129 woodshore st", "full_address": "6129 woodshore st baltimore, ny 28257", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "28257"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}]
|
Hello, I need some help with my credit card, it keeps being rejected
| 1 |
Customer name is chloe zhang. membership level is bronze. email is chloez75@email.com. phone number is (000) 097-3276. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 6129 woodshore st baltimore, ny 28257.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloez75@email.com", "member_level": "bronze", "phone": "(000) 097-3276", "username": "chloez75"}, "order": {"street_address": "6129 woodshore st", "full_address": "6129 woodshore st baltimore, ny 28257", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "28257"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello, I need some help with my credit card, it keeps being rejected"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Can you try to enter your information again?"}]
|
Just tried that, it still doesn't work.
| 2 |
Customer name is chloe zhang. membership level is bronze. email is chloez75@email.com. phone number is (000) 097-3276. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 6129 woodshore st baltimore, ny 28257.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloez75@email.com", "member_level": "bronze", "phone": "(000) 097-3276", "username": "chloez75"}, "order": {"street_address": "6129 woodshore st", "full_address": "6129 woodshore st baltimore, ny 28257", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "28257"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello, I need some help with my credit card, it keeps being rejected"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Can you try to enter your information again?"}, {"role": "user", "content": "Just tried that, it still doesn't work."}, {"role": "assistant", "content": "Ok"}, {"role": "assistant", "content": "Can you log out and then log back in, and try entering your information again?"}]
|
Okay, still doesn't work.
| 3 |
Customer name is chloe zhang. membership level is bronze. email is chloez75@email.com. phone number is (000) 097-3276. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 6129 woodshore st baltimore, ny 28257.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloez75@email.com", "member_level": "bronze", "phone": "(000) 097-3276", "username": "chloez75"}, "order": {"street_address": "6129 woodshore st", "full_address": "6129 woodshore st baltimore, ny 28257", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "28257"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello, I need some help with my credit card, it keeps being rejected"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Can you try to enter your information again?"}, {"role": "user", "content": "Just tried that, it still doesn't work."}, {"role": "assistant", "content": "Ok"}, {"role": "assistant", "content": "Can you log out and then log back in, and try entering your information again?"}, {"role": "user", "content": "Okay, still doesn't work."}, {"role": "assistant", "content": "I am sorry to hear that"}, {"role": "assistant", "content": "Could you check the expiration date on the credit card that you are using?"}]
|
Oh shoot, the card I am using expired last month.
| 4 |
Customer name is chloe zhang. membership level is bronze. email is chloez75@email.com. phone number is (000) 097-3276. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 6129 woodshore st baltimore, ny 28257.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloez75@email.com", "member_level": "bronze", "phone": "(000) 097-3276", "username": "chloez75"}, "order": {"street_address": "6129 woodshore st", "full_address": "6129 woodshore st baltimore, ny 28257", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "28257"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello, I need some help with my credit card, it keeps being rejected"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Can you try to enter your information again?"}, {"role": "user", "content": "Just tried that, it still doesn't work."}, {"role": "assistant", "content": "Ok"}, {"role": "assistant", "content": "Can you log out and then log back in, and try entering your information again?"}, {"role": "user", "content": "Okay, still doesn't work."}, {"role": "assistant", "content": "I am sorry to hear that"}, {"role": "assistant", "content": "Could you check the expiration date on the credit card that you are using?"}, {"role": "user", "content": "Oh shoot, the card I am using expired last month."}]
|
My fault, I feel so silly.
| 5 |
Customer name is chloe zhang. membership level is bronze. email is chloez75@email.com. phone number is (000) 097-3276. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 6129 woodshore st baltimore, ny 28257.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloez75@email.com", "member_level": "bronze", "phone": "(000) 097-3276", "username": "chloez75"}, "order": {"street_address": "6129 woodshore st", "full_address": "6129 woodshore st baltimore, ny 28257", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "28257"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello, I need some help with my credit card, it keeps being rejected"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Can you try to enter your information again?"}, {"role": "user", "content": "Just tried that, it still doesn't work."}, {"role": "assistant", "content": "Ok"}, {"role": "assistant", "content": "Can you log out and then log back in, and try entering your information again?"}, {"role": "user", "content": "Okay, still doesn't work."}, {"role": "assistant", "content": "I am sorry to hear that"}, {"role": "assistant", "content": "Could you check the expiration date on the credit card that you are using?"}, {"role": "user", "content": "Oh shoot, the card I am using expired last month."}, {"role": "user", "content": "My fault, I feel so silly."}, {"role": "assistant", "content": "It's okay, happens to everybody."}, {"role": "assistant", "content": "Can I help you with anything else?"}]
|
Nope, that's all. Thanks
| 6 |
Customer name is chloe zhang. membership level is bronze. email is chloez75@email.com. phone number is (000) 097-3276. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 6129 woodshore st baltimore, ny 28257.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloez75@email.com", "member_level": "bronze", "phone": "(000) 097-3276", "username": "chloez75"}, "order": {"street_address": "6129 woodshore st", "full_address": "6129 woodshore st baltimore, ny 28257", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "28257"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello, I need some help with my credit card, it keeps being rejected"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Can you try to enter your information again?"}, {"role": "user", "content": "Just tried that, it still doesn't work."}, {"role": "assistant", "content": "Ok"}, {"role": "assistant", "content": "Can you log out and then log back in, and try entering your information again?"}, {"role": "user", "content": "Okay, still doesn't work."}, {"role": "assistant", "content": "I am sorry to hear that"}, {"role": "assistant", "content": "Could you check the expiration date on the credit card that you are using?"}, {"role": "user", "content": "Oh shoot, the card I am using expired last month."}, {"role": "user", "content": "My fault, I feel so silly."}, {"role": "assistant", "content": "It's okay, happens to everybody."}, {"role": "assistant", "content": "Can I help you with anything else?"}, {"role": "user", "content": "Nope, that's all. Thanks"}, {"role": "assistant", "content": "Have a good day."}]
|
You too
| 7 |
Customer name is sanya afzal. membership level is bronze. email is safzal79@email.com. phone number is (091) 905-7820. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 4115 2nd ave san lima, mi 99765.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal79@email.com", "member_level": "bronze", "phone": "(091) 905-7820", "username": "safzal79"}, "order": {"street_address": "4115 2nd ave", "full_address": "4115 2nd ave san lima, mi 99765", "city": "san lima", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "mi", "zip_code": "99765"}, "product": {"names": ["calvin_klein boots"], "amounts": [89]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}]
|
Hi I am trying to research some boots, but the search bar is giving me problems.
| 1 |
Customer name is sanya afzal. membership level is bronze. email is safzal79@email.com. phone number is (091) 905-7820. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 4115 2nd ave san lima, mi 99765.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal79@email.com", "member_level": "bronze", "phone": "(091) 905-7820", "username": "safzal79"}, "order": {"street_address": "4115 2nd ave", "full_address": "4115 2nd ave san lima, mi 99765", "city": "san lima", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "mi", "zip_code": "99765"}, "product": {"names": ["calvin_klein boots"], "amounts": [89]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "Hi I am trying to research some boots, but the search bar is giving me problems."}, {"role": "assistant", "content": "Let me help you with that."}]
|
ok great
| 2 |
Customer name is sanya afzal. membership level is bronze. email is safzal79@email.com. phone number is (091) 905-7820. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 4115 2nd ave san lima, mi 99765.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal79@email.com", "member_level": "bronze", "phone": "(091) 905-7820", "username": "safzal79"}, "order": {"street_address": "4115 2nd ave", "full_address": "4115 2nd ave san lima, mi 99765", "city": "san lima", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "mi", "zip_code": "99765"}, "product": {"names": ["calvin_klein boots"], "amounts": [89]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "Hi I am trying to research some boots, but the search bar is giving me problems."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "user", "content": "ok great"}, {"role": "assistant", "content": "Can you log out of your account and then log back in?"}, {"role": "assistant", "content": "Then try your search again."}]
|
Okay
| 3 |
Customer name is sanya afzal. membership level is bronze. email is safzal79@email.com. phone number is (091) 905-7820. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 4115 2nd ave san lima, mi 99765.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal79@email.com", "member_level": "bronze", "phone": "(091) 905-7820", "username": "safzal79"}, "order": {"street_address": "4115 2nd ave", "full_address": "4115 2nd ave san lima, mi 99765", "city": "san lima", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "mi", "zip_code": "99765"}, "product": {"names": ["calvin_klein boots"], "amounts": [89]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "Hi I am trying to research some boots, but the search bar is giving me problems."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "user", "content": "ok great"}, {"role": "assistant", "content": "Can you log out of your account and then log back in?"}, {"role": "assistant", "content": "Then try your search again."}, {"role": "user", "content": "Okay"}]
|
It's still not working for me
| 4 |
Customer name is sanya afzal. membership level is bronze. email is safzal79@email.com. phone number is (091) 905-7820. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 4115 2nd ave san lima, mi 99765.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal79@email.com", "member_level": "bronze", "phone": "(091) 905-7820", "username": "safzal79"}, "order": {"street_address": "4115 2nd ave", "full_address": "4115 2nd ave san lima, mi 99765", "city": "san lima", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "mi", "zip_code": "99765"}, "product": {"names": ["calvin_klein boots"], "amounts": [89]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "Hi I am trying to research some boots, but the search bar is giving me problems."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "user", "content": "ok great"}, {"role": "assistant", "content": "Can you log out of your account and then log back in?"}, {"role": "assistant", "content": "Then try your search again."}, {"role": "user", "content": "Okay"}, {"role": "user", "content": "It's still not working for me"}, {"role": "assistant", "content": "Ok"}, {"role": "assistant", "content": "Can you try clearing out your cookies."}]
|
oh man, that was it! It fixed the problem.
| 5 |
Customer name is sanya afzal. membership level is bronze. email is safzal79@email.com. phone number is (091) 905-7820. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 4115 2nd ave san lima, mi 99765.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal79@email.com", "member_level": "bronze", "phone": "(091) 905-7820", "username": "safzal79"}, "order": {"street_address": "4115 2nd ave", "full_address": "4115 2nd ave san lima, mi 99765", "city": "san lima", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "mi", "zip_code": "99765"}, "product": {"names": ["calvin_klein boots"], "amounts": [89]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "Hi I am trying to research some boots, but the search bar is giving me problems."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "user", "content": "ok great"}, {"role": "assistant", "content": "Can you log out of your account and then log back in?"}, {"role": "assistant", "content": "Then try your search again."}, {"role": "user", "content": "Okay"}, {"role": "user", "content": "It's still not working for me"}, {"role": "assistant", "content": "Ok"}, {"role": "assistant", "content": "Can you try clearing out your cookies."}, {"role": "user", "content": "oh man, that was it! It fixed the problem."}, {"role": "assistant", "content": "Check the settings option in the browser and select more details."}, {"role": "assistant", "content": "That is great"}, {"role": "assistant", "content": "Can I help you with anything else?"}]
|
no that was it!
| 6 |
Customer name is sanya afzal. membership level is guest. phone number is (757) 339-5524. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 4984 lexington ave newark, ny 36180.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "guest", "phone": "(757) 339-5524"}, "order": {"street_address": "4984 lexington ave", "full_address": "4984 lexington ave newark, ny 36180", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "36180"}, "product": {"names": ["michael_kors boots"], "amounts": [84]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "sanya afzal", "member_level": "guest"}
|
[]
|
Hi
| 1 |
Customer name is sanya afzal. membership level is guest. phone number is (757) 339-5524. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 4984 lexington ave newark, ny 36180.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "guest", "phone": "(757) 339-5524"}, "order": {"street_address": "4984 lexington ave", "full_address": "4984 lexington ave newark, ny 36180", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "36180"}, "product": {"names": ["michael_kors boots"], "amounts": [84]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi thank you for contacting AcmeBrands."}, {"role": "assistant", "content": "How can I help today?"}]
|
I am interested in the MK boots
| 2 |
Customer name is sanya afzal. membership level is guest. phone number is (757) 339-5524. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 4984 lexington ave newark, ny 36180.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "guest", "phone": "(757) 339-5524"}, "order": {"street_address": "4984 lexington ave", "full_address": "4984 lexington ave newark, ny 36180", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "36180"}, "product": {"names": ["michael_kors boots"], "amounts": [84]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi thank you for contacting AcmeBrands."}, {"role": "assistant", "content": "How can I help today?"}, {"role": "user", "content": "I am interested in the MK boots"}]
|
but I would like to know if they are waterproof?
| 3 |
Customer name is sanya afzal. membership level is guest. phone number is (757) 339-5524. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 4984 lexington ave newark, ny 36180.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "guest", "phone": "(757) 339-5524"}, "order": {"street_address": "4984 lexington ave", "full_address": "4984 lexington ave newark, ny 36180", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "36180"}, "product": {"names": ["michael_kors boots"], "amounts": [84]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi thank you for contacting AcmeBrands."}, {"role": "assistant", "content": "How can I help today?"}, {"role": "user", "content": "I am interested in the MK boots"}, {"role": "user", "content": "but I would like to know if they are waterproof?"}, {"role": "assistant", "content": "Let me take a look for you."}, {"role": "assistant", "content": "Most of our boots are indeed waterproof. The best way to confirm that is to check the guarantee attached to the boots, as different boots designed for different seasons have varying levels of waterproofing."}]
|
thank you, good info
| 4 |
Customer name is sanya afzal. membership level is guest. phone number is (757) 339-5524. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 4984 lexington ave newark, ny 36180.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "guest", "phone": "(757) 339-5524"}, "order": {"street_address": "4984 lexington ave", "full_address": "4984 lexington ave newark, ny 36180", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "36180"}, "product": {"names": ["michael_kors boots"], "amounts": [84]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi thank you for contacting AcmeBrands."}, {"role": "assistant", "content": "How can I help today?"}, {"role": "user", "content": "I am interested in the MK boots"}, {"role": "user", "content": "but I would like to know if they are waterproof?"}, {"role": "assistant", "content": "Let me take a look for you."}, {"role": "assistant", "content": "Most of our boots are indeed waterproof. The best way to confirm that is to check the guarantee attached to the boots, as different boots designed for different seasons have varying levels of waterproofing."}, {"role": "user", "content": "thank you, good info"}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}]
|
no
| 5 |
Customer name is sanya afzal. membership level is guest. phone number is (757) 339-5524. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 4984 lexington ave newark, ny 36180.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "guest", "phone": "(757) 339-5524"}, "order": {"street_address": "4984 lexington ave", "full_address": "4984 lexington ave newark, ny 36180", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "36180"}, "product": {"names": ["michael_kors boots"], "amounts": [84]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi thank you for contacting AcmeBrands."}, {"role": "assistant", "content": "How can I help today?"}, {"role": "user", "content": "I am interested in the MK boots"}, {"role": "user", "content": "but I would like to know if they are waterproof?"}, {"role": "assistant", "content": "Let me take a look for you."}, {"role": "assistant", "content": "Most of our boots are indeed waterproof. The best way to confirm that is to check the guarantee attached to the boots, as different boots designed for different seasons have varying levels of waterproofing."}, {"role": "user", "content": "thank you, good info"}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}, {"role": "user", "content": "no"}]
|
thank you!
| 6 |
Customer name is sanya afzal. membership level is guest. phone number is (757) 339-5524. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 4984 lexington ave newark, ny 36180.
|
single_item_query: boots_other_1
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "guest", "phone": "(757) 339-5524"}, "order": {"street_address": "4984 lexington ave", "full_address": "4984 lexington ave newark, ny 36180", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "36180"}, "product": {"names": ["michael_kors boots"], "amounts": [84]}, "flow": "single_item_query", "subflow": "boots_other_1"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "boots_other_1", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi thank you for contacting AcmeBrands."}, {"role": "assistant", "content": "How can I help today?"}, {"role": "user", "content": "I am interested in the MK boots"}, {"role": "user", "content": "but I would like to know if they are waterproof?"}, {"role": "assistant", "content": "Let me take a look for you."}, {"role": "assistant", "content": "Most of our boots are indeed waterproof. The best way to confirm that is to check the guarantee attached to the boots, as different boots designed for different seasons have varying levels of waterproofing."}, {"role": "user", "content": "thank you, good info"}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}, {"role": "user", "content": "no"}, {"role": "user", "content": "thank you!"}, {"role": "assistant", "content": "Thank you, have a great day!"}]
|
have a nice day
| 7 |
Customer name is chloe zhang. membership level is bronze. phone number is (055) 524-5919. order ID is 5225831166. delivery address is 7286 circle drive la fayette, ny 21857.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "9gplccflj5", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(055) 524-5919"}, "order": {"street_address": "7286 circle drive", "full_address": "7286 circle drive la fayette, ny 21857", "city": "la fayette", "order_id": "5225831166", "state": "ny", "zip_code": "21857"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}]
|
Hi! I previously signed up for the premium tier and was wondering when it expired.
| 1 |
Customer name is chloe zhang. membership level is bronze. phone number is (055) 524-5919. order ID is 5225831166. delivery address is 7286 circle drive la fayette, ny 21857.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "9gplccflj5", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(055) 524-5919"}, "order": {"street_address": "7286 circle drive", "full_address": "7286 circle drive la fayette, ny 21857", "city": "la fayette", "order_id": "5225831166", "state": "ny", "zip_code": "21857"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi! I previously signed up for the premium tier and was wondering when it expired."}, {"role": "assistant", "content": "May I have your full name?"}]
|
Chloe Zhang
| 2 |
Customer name is chloe zhang. membership level is bronze. phone number is (055) 524-5919. order ID is 5225831166. delivery address is 7286 circle drive la fayette, ny 21857.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "9gplccflj5", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(055) 524-5919"}, "order": {"street_address": "7286 circle drive", "full_address": "7286 circle drive la fayette, ny 21857", "city": "la fayette", "order_id": "5225831166", "state": "ny", "zip_code": "21857"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi! I previously signed up for the premium tier and was wondering when it expired."}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "It expires today."}]
|
Can I renew for it to stay active?
| 3 |
Customer name is chloe zhang. membership level is bronze. phone number is (055) 524-5919. order ID is 5225831166. delivery address is 7286 circle drive la fayette, ny 21857.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "9gplccflj5", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(055) 524-5919"}, "order": {"street_address": "7286 circle drive", "full_address": "7286 circle drive la fayette, ny 21857", "city": "la fayette", "order_id": "5225831166", "state": "ny", "zip_code": "21857"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi! I previously signed up for the premium tier and was wondering when it expired."}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "It expires today."}, {"role": "user", "content": "Can I renew for it to stay active?"}, {"role": "assistant", "content": "There is a 55 dollar charge for renewal."}]
|
Ok, can you please process my renewal?
| 4 |
Customer name is chloe zhang. membership level is bronze. phone number is (055) 524-5919. order ID is 5225831166. delivery address is 7286 circle drive la fayette, ny 21857.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "9gplccflj5", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(055) 524-5919"}, "order": {"street_address": "7286 circle drive", "full_address": "7286 circle drive la fayette, ny 21857", "city": "la fayette", "order_id": "5225831166", "state": "ny", "zip_code": "21857"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi! I previously signed up for the premium tier and was wondering when it expired."}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "It expires today."}, {"role": "user", "content": "Can I renew for it to stay active?"}, {"role": "assistant", "content": "There is a 55 dollar charge for renewal."}, {"role": "user", "content": "Ok, can you please process my renewal?"}, {"role": "assistant", "content": "Yes you can look up your status and renew at the link I have just sent."}]
|
Ok great! Thank you!
| 5 |
Customer name is chloe zhang. membership level is bronze. phone number is (055) 524-5919. order ID is 5225831166. delivery address is 7286 circle drive la fayette, ny 21857.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "9gplccflj5", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(055) 524-5919"}, "order": {"street_address": "7286 circle drive", "full_address": "7286 circle drive la fayette, ny 21857", "city": "la fayette", "order_id": "5225831166", "state": "ny", "zip_code": "21857"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi! I previously signed up for the premium tier and was wondering when it expired."}, {"role": "assistant", "content": "May I have your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "It expires today."}, {"role": "user", "content": "Can I renew for it to stay active?"}, {"role": "assistant", "content": "There is a 55 dollar charge for renewal."}, {"role": "user", "content": "Ok, can you please process my renewal?"}, {"role": "assistant", "content": "Yes you can look up your status and renew at the link I have just sent."}, {"role": "user", "content": "Ok great! Thank you!"}, {"role": "assistant", "content": "Anything else I can help you with today?"}]
|
No, that's all, have a great day!
| 6 |
Customer name is albert sanders. membership level is silver. phone number is (354) 838-7539. order ID is 5682712031. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 1507 woodshore st san lima, ny 97165.
|
order_issue: status_delivery_date
|
{"scenario": {"personal": {"account_id": "jyodhtymbt", "customer_name": "albert sanders", "member_level": "silver", "order_id": "5682712031", "phone": "(354) 838-7539"}, "order": {"street_address": "1507 woodshore st", "full_address": "1507 woodshore st san lima, ny 97165", "city": "san lima", "num_products": "1", "order_id": "5682712031", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "97165"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [49]}, "flow": "order_issue", "subflow": "status_delivery_date"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}]
|
Hi there. Can you check the status of an order? It's after my expected delivery date
| 1 |
Customer name is albert sanders. membership level is silver. phone number is (354) 838-7539. order ID is 5682712031. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 1507 woodshore st san lima, ny 97165.
|
order_issue: status_delivery_date
|
{"scenario": {"personal": {"account_id": "jyodhtymbt", "customer_name": "albert sanders", "member_level": "silver", "order_id": "5682712031", "phone": "(354) 838-7539"}, "order": {"street_address": "1507 woodshore st", "full_address": "1507 woodshore st san lima, ny 97165", "city": "san lima", "num_products": "1", "order_id": "5682712031", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "97165"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [49]}, "flow": "order_issue", "subflow": "status_delivery_date"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "Hi there. Can you check the status of an order? It's after my expected delivery date"}, {"role": "assistant", "content": "Sure just give me one moment."}]
|
Okay
| 2 |
Customer name is albert sanders. membership level is silver. phone number is (354) 838-7539. order ID is 5682712031. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 1507 woodshore st san lima, ny 97165.
|
order_issue: status_delivery_date
|
{"scenario": {"personal": {"account_id": "jyodhtymbt", "customer_name": "albert sanders", "member_level": "silver", "order_id": "5682712031", "phone": "(354) 838-7539"}, "order": {"street_address": "1507 woodshore st", "full_address": "1507 woodshore st san lima, ny 97165", "city": "san lima", "num_products": "1", "order_id": "5682712031", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "97165"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [49]}, "flow": "order_issue", "subflow": "status_delivery_date"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "Hi there. Can you check the status of an order? It's after my expected delivery date"}, {"role": "assistant", "content": "Sure just give me one moment."}, {"role": "user", "content": "Okay"}, {"role": "assistant", "content": "Can I have your full name, account ID and order ID please"}]
|
My name is Albert Sanders, account ID JYODHTYMBT and the order id is 5682712031
| 3 |
Customer name is albert sanders. membership level is silver. phone number is (354) 838-7539. order ID is 5682712031. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 1507 woodshore st san lima, ny 97165.
|
order_issue: status_delivery_date
|
{"scenario": {"personal": {"account_id": "jyodhtymbt", "customer_name": "albert sanders", "member_level": "silver", "order_id": "5682712031", "phone": "(354) 838-7539"}, "order": {"street_address": "1507 woodshore st", "full_address": "1507 woodshore st san lima, ny 97165", "city": "san lima", "num_products": "1", "order_id": "5682712031", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "97165"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [49]}, "flow": "order_issue", "subflow": "status_delivery_date"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "Hi there. Can you check the status of an order? It's after my expected delivery date"}, {"role": "assistant", "content": "Sure just give me one moment."}, {"role": "user", "content": "Okay"}, {"role": "assistant", "content": "Can I have your full name, account ID and order ID please"}, {"role": "user", "content": "My name is Albert Sanders, account ID JYODHTYMBT and the order id is 5682712031"}, {"role": "assistant", "content": "It looks like it's still in transit. I'm so sorry for the delay"}]
|
Ok. Do you know when it should arrive?
| 4 |
Customer name is albert sanders. membership level is silver. phone number is (354) 838-7539. order ID is 5682712031. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 1507 woodshore st san lima, ny 97165.
|
order_issue: status_delivery_date
|
{"scenario": {"personal": {"account_id": "jyodhtymbt", "customer_name": "albert sanders", "member_level": "silver", "order_id": "5682712031", "phone": "(354) 838-7539"}, "order": {"street_address": "1507 woodshore st", "full_address": "1507 woodshore st san lima, ny 97165", "city": "san lima", "num_products": "1", "order_id": "5682712031", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "97165"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [49]}, "flow": "order_issue", "subflow": "status_delivery_date"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "Hi there. Can you check the status of an order? It's after my expected delivery date"}, {"role": "assistant", "content": "Sure just give me one moment."}, {"role": "user", "content": "Okay"}, {"role": "assistant", "content": "Can I have your full name, account ID and order ID please"}, {"role": "user", "content": "My name is Albert Sanders, account ID JYODHTYMBT and the order id is 5682712031"}, {"role": "assistant", "content": "It looks like it's still in transit. I'm so sorry for the delay"}, {"role": "user", "content": "Ok. Do you know when it should arrive?"}, {"role": "assistant", "content": "No I do not, you will have to contact the carrier for that information."}]
|
Ok, will do. Thanks
| 5 |
Customer name is albert sanders. membership level is silver. phone number is (354) 838-7539. order ID is 5682712031. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 1507 woodshore st san lima, ny 97165.
|
order_issue: status_delivery_date
|
{"scenario": {"personal": {"account_id": "jyodhtymbt", "customer_name": "albert sanders", "member_level": "silver", "order_id": "5682712031", "phone": "(354) 838-7539"}, "order": {"street_address": "1507 woodshore st", "full_address": "1507 woodshore st san lima, ny 97165", "city": "san lima", "num_products": "1", "order_id": "5682712031", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "97165"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [49]}, "flow": "order_issue", "subflow": "status_delivery_date"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "Hi there. Can you check the status of an order? It's after my expected delivery date"}, {"role": "assistant", "content": "Sure just give me one moment."}, {"role": "user", "content": "Okay"}, {"role": "assistant", "content": "Can I have your full name, account ID and order ID please"}, {"role": "user", "content": "My name is Albert Sanders, account ID JYODHTYMBT and the order id is 5682712031"}, {"role": "assistant", "content": "It looks like it's still in transit. I'm so sorry for the delay"}, {"role": "user", "content": "Ok. Do you know when it should arrive?"}, {"role": "assistant", "content": "No I do not, you will have to contact the carrier for that information."}, {"role": "user", "content": "Ok, will do. Thanks"}, {"role": "assistant", "content": "Sorry I couldn't be of more help."}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}]
|
No, that's it. Thank you!
| 6 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[]
|
Hello
| 1 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}]
|
I have an issue getting into my account
| 2 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}]
|
I lost my house somewhere in my house.
| 3 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}]
|
I can't find it anywhere and it's the phone I use for the two-factor authentication
| 4 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}]
|
Can you help me get back into my account to see my shopping history?
| 5 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}, {"role": "user", "content": "Can you help me get back into my account to see my shopping history?"}, {"role": "assistant", "content": "I can help you with the two-factor auth."}, {"role": "assistant", "content": "May I have your full name or account id please?"}]
|
As you can see, I'm in quite a state
| 6 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}, {"role": "user", "content": "Can you help me get back into my account to see my shopping history?"}, {"role": "assistant", "content": "I can help you with the two-factor auth."}, {"role": "assistant", "content": "May I have your full name or account id please?"}, {"role": "user", "content": "As you can see, I'm in quite a state"}]
|
I meant I lost my phone of course
| 7 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}, {"role": "user", "content": "Can you help me get back into my account to see my shopping history?"}, {"role": "assistant", "content": "I can help you with the two-factor auth."}, {"role": "assistant", "content": "May I have your full name or account id please?"}, {"role": "user", "content": "As you can see, I'm in quite a state"}, {"role": "user", "content": "I meant I lost my phone of course"}]
|
Yes
| 8 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}, {"role": "user", "content": "Can you help me get back into my account to see my shopping history?"}, {"role": "assistant", "content": "I can help you with the two-factor auth."}, {"role": "assistant", "content": "May I have your full name or account id please?"}, {"role": "user", "content": "As you can see, I'm in quite a state"}, {"role": "user", "content": "I meant I lost my phone of course"}, {"role": "user", "content": "Yes"}]
|
Albert Sanders
| 9 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}, {"role": "user", "content": "Can you help me get back into my account to see my shopping history?"}, {"role": "assistant", "content": "I can help you with the two-factor auth."}, {"role": "assistant", "content": "May I have your full name or account id please?"}, {"role": "user", "content": "As you can see, I'm in quite a state"}, {"role": "user", "content": "I meant I lost my phone of course"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Its ok I understand."}, {"role": "assistant", "content": "Can I have your email or pin Albert?"}]
|
My pin is 477130
| 10 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}, {"role": "user", "content": "Can you help me get back into my account to see my shopping history?"}, {"role": "assistant", "content": "I can help you with the two-factor auth."}, {"role": "assistant", "content": "May I have your full name or account id please?"}, {"role": "user", "content": "As you can see, I'm in quite a state"}, {"role": "user", "content": "I meant I lost my phone of course"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Its ok I understand."}, {"role": "assistant", "content": "Can I have your email or pin Albert?"}, {"role": "user", "content": "My pin is 477130"}, {"role": "assistant", "content": "I will go ahead and send the reset code to the email address on file, I will also send a link about best security practices for future reference."}]
|
Okay
| 11 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}, {"role": "user", "content": "Can you help me get back into my account to see my shopping history?"}, {"role": "assistant", "content": "I can help you with the two-factor auth."}, {"role": "assistant", "content": "May I have your full name or account id please?"}, {"role": "user", "content": "As you can see, I'm in quite a state"}, {"role": "user", "content": "I meant I lost my phone of course"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Its ok I understand."}, {"role": "assistant", "content": "Can I have your email or pin Albert?"}, {"role": "user", "content": "My pin is 477130"}, {"role": "assistant", "content": "I will go ahead and send the reset code to the email address on file, I will also send a link about best security practices for future reference."}, {"role": "user", "content": "Okay"}, {"role": "assistant", "content": "Is there anything else I may help you with today?"}]
|
I'm checking my email right now
| 12 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}, {"role": "user", "content": "Can you help me get back into my account to see my shopping history?"}, {"role": "assistant", "content": "I can help you with the two-factor auth."}, {"role": "assistant", "content": "May I have your full name or account id please?"}, {"role": "user", "content": "As you can see, I'm in quite a state"}, {"role": "user", "content": "I meant I lost my phone of course"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Its ok I understand."}, {"role": "assistant", "content": "Can I have your email or pin Albert?"}, {"role": "user", "content": "My pin is 477130"}, {"role": "assistant", "content": "I will go ahead and send the reset code to the email address on file, I will also send a link about best security practices for future reference."}, {"role": "user", "content": "Okay"}, {"role": "assistant", "content": "Is there anything else I may help you with today?"}, {"role": "user", "content": "I'm checking my email right now"}]
|
I see the reset code. Can you wait while I try to enter it?
| 13 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}, {"role": "user", "content": "Can you help me get back into my account to see my shopping history?"}, {"role": "assistant", "content": "I can help you with the two-factor auth."}, {"role": "assistant", "content": "May I have your full name or account id please?"}, {"role": "user", "content": "As you can see, I'm in quite a state"}, {"role": "user", "content": "I meant I lost my phone of course"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Its ok I understand."}, {"role": "assistant", "content": "Can I have your email or pin Albert?"}, {"role": "user", "content": "My pin is 477130"}, {"role": "assistant", "content": "I will go ahead and send the reset code to the email address on file, I will also send a link about best security practices for future reference."}, {"role": "user", "content": "Okay"}, {"role": "assistant", "content": "Is there anything else I may help you with today?"}, {"role": "user", "content": "I'm checking my email right now"}, {"role": "user", "content": "I see the reset code. Can you wait while I try to enter it?"}, {"role": "assistant", "content": "Yes no problem."}]
|
I just entered it
| 14 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}, {"role": "user", "content": "Can you help me get back into my account to see my shopping history?"}, {"role": "assistant", "content": "I can help you with the two-factor auth."}, {"role": "assistant", "content": "May I have your full name or account id please?"}, {"role": "user", "content": "As you can see, I'm in quite a state"}, {"role": "user", "content": "I meant I lost my phone of course"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Its ok I understand."}, {"role": "assistant", "content": "Can I have your email or pin Albert?"}, {"role": "user", "content": "My pin is 477130"}, {"role": "assistant", "content": "I will go ahead and send the reset code to the email address on file, I will also send a link about best security practices for future reference."}, {"role": "user", "content": "Okay"}, {"role": "assistant", "content": "Is there anything else I may help you with today?"}, {"role": "user", "content": "I'm checking my email right now"}, {"role": "user", "content": "I see the reset code. Can you wait while I try to enter it?"}, {"role": "assistant", "content": "Yes no problem."}, {"role": "user", "content": "I just entered it"}]
|
Okay....
| 15 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}, {"role": "user", "content": "Can you help me get back into my account to see my shopping history?"}, {"role": "assistant", "content": "I can help you with the two-factor auth."}, {"role": "assistant", "content": "May I have your full name or account id please?"}, {"role": "user", "content": "As you can see, I'm in quite a state"}, {"role": "user", "content": "I meant I lost my phone of course"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Its ok I understand."}, {"role": "assistant", "content": "Can I have your email or pin Albert?"}, {"role": "user", "content": "My pin is 477130"}, {"role": "assistant", "content": "I will go ahead and send the reset code to the email address on file, I will also send a link about best security practices for future reference."}, {"role": "user", "content": "Okay"}, {"role": "assistant", "content": "Is there anything else I may help you with today?"}, {"role": "user", "content": "I'm checking my email right now"}, {"role": "user", "content": "I see the reset code. Can you wait while I try to enter it?"}, {"role": "assistant", "content": "Yes no problem."}, {"role": "user", "content": "I just entered it"}, {"role": "user", "content": "Okay...."}]
|
Oh good. It worked! I'm in my account
| 16 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}, {"role": "user", "content": "Can you help me get back into my account to see my shopping history?"}, {"role": "assistant", "content": "I can help you with the two-factor auth."}, {"role": "assistant", "content": "May I have your full name or account id please?"}, {"role": "user", "content": "As you can see, I'm in quite a state"}, {"role": "user", "content": "I meant I lost my phone of course"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Its ok I understand."}, {"role": "assistant", "content": "Can I have your email or pin Albert?"}, {"role": "user", "content": "My pin is 477130"}, {"role": "assistant", "content": "I will go ahead and send the reset code to the email address on file, I will also send a link about best security practices for future reference."}, {"role": "user", "content": "Okay"}, {"role": "assistant", "content": "Is there anything else I may help you with today?"}, {"role": "user", "content": "I'm checking my email right now"}, {"role": "user", "content": "I see the reset code. Can you wait while I try to enter it?"}, {"role": "assistant", "content": "Yes no problem."}, {"role": "user", "content": "I just entered it"}, {"role": "user", "content": "Okay...."}, {"role": "user", "content": "Oh good. It worked! I'm in my account"}]
|
Thanks for doing this for me
| 17 |
Customer name is albert sanders. membership level is bronze. phone number is (201) 612-7977. delivery address is 1198 circle drive baltimore, tx 66281.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "bronze", "phone": "(201) 612-7977", "pin_number": "477130"}, "order": {"street_address": "1198 circle drive", "full_address": "1198 circle drive baltimore, tx 66281", "city": "baltimore", "state": "tx", "zip_code": "66281"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello"}, {"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "I have an issue getting into my account"}, {"role": "user", "content": "I lost my house somewhere in my house."}, {"role": "user", "content": "I can't find it anywhere and it's the phone I use for the two-factor authentication"}, {"role": "user", "content": "Can you help me get back into my account to see my shopping history?"}, {"role": "assistant", "content": "I can help you with the two-factor auth."}, {"role": "assistant", "content": "May I have your full name or account id please?"}, {"role": "user", "content": "As you can see, I'm in quite a state"}, {"role": "user", "content": "I meant I lost my phone of course"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Its ok I understand."}, {"role": "assistant", "content": "Can I have your email or pin Albert?"}, {"role": "user", "content": "My pin is 477130"}, {"role": "assistant", "content": "I will go ahead and send the reset code to the email address on file, I will also send a link about best security practices for future reference."}, {"role": "user", "content": "Okay"}, {"role": "assistant", "content": "Is there anything else I may help you with today?"}, {"role": "user", "content": "I'm checking my email right now"}, {"role": "user", "content": "I see the reset code. Can you wait while I try to enter it?"}, {"role": "assistant", "content": "Yes no problem."}, {"role": "user", "content": "I just entered it"}, {"role": "user", "content": "Okay...."}, {"role": "user", "content": "Oh good. It worked! I'm in my account"}, {"role": "user", "content": "Thanks for doing this for me"}, {"role": "assistant", "content": "Great. Your welcome."}, {"role": "assistant", "content": "Thank you for contacting AcmeCorp, please be safe and stay well."}]
|
You also
| 18 |
Customer name is joseph banter. membership level is gold. phone number is (734) 992-7504. order ID is 7180538318. delivery address is 3521 lexington ave san mateo, ny 15319.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "5xpyv3upza", "customer_name": "joseph banter", "member_level": "gold", "phone": "(734) 992-7504"}, "order": {"street_address": "3521 lexington ave", "full_address": "3521 lexington ave san mateo, ny 15319", "city": "san mateo", "order_id": "7180538318", "state": "ny", "zip_code": "15319"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}]
|
Can you check on my subscription status for me? It looks like it's inactive?
| 1 |
Customer name is joseph banter. membership level is gold. phone number is (734) 992-7504. order ID is 7180538318. delivery address is 3521 lexington ave san mateo, ny 15319.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "5xpyv3upza", "customer_name": "joseph banter", "member_level": "gold", "phone": "(734) 992-7504"}, "order": {"street_address": "3521 lexington ave", "full_address": "3521 lexington ave san mateo, ny 15319", "city": "san mateo", "order_id": "7180538318", "state": "ny", "zip_code": "15319"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Can you check on my subscription status for me? It looks like it's inactive?"}, {"role": "assistant", "content": "Oh no! Let me look for you"}]
|
Thanks.
| 2 |
Customer name is joseph banter. membership level is gold. phone number is (734) 992-7504. order ID is 7180538318. delivery address is 3521 lexington ave san mateo, ny 15319.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "5xpyv3upza", "customer_name": "joseph banter", "member_level": "gold", "phone": "(734) 992-7504"}, "order": {"street_address": "3521 lexington ave", "full_address": "3521 lexington ave san mateo, ny 15319", "city": "san mateo", "order_id": "7180538318", "state": "ny", "zip_code": "15319"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Can you check on my subscription status for me? It looks like it's inactive?"}, {"role": "assistant", "content": "Oh no! Let me look for you"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your name"}]
|
Joseph Banter
| 3 |
Customer name is joseph banter. membership level is gold. phone number is (734) 992-7504. order ID is 7180538318. delivery address is 3521 lexington ave san mateo, ny 15319.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "5xpyv3upza", "customer_name": "joseph banter", "member_level": "gold", "phone": "(734) 992-7504"}, "order": {"street_address": "3521 lexington ave", "full_address": "3521 lexington ave san mateo, ny 15319", "city": "san mateo", "order_id": "7180538318", "state": "ny", "zip_code": "15319"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Can you check on my subscription status for me? It looks like it's inactive?"}, {"role": "assistant", "content": "Oh no! Let me look for you"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your name"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Can I have your account id and order id"}]
|
Account ID: 5XPYV3UPZA
| 4 |
Customer name is joseph banter. membership level is gold. phone number is (734) 992-7504. order ID is 7180538318. delivery address is 3521 lexington ave san mateo, ny 15319.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "5xpyv3upza", "customer_name": "joseph banter", "member_level": "gold", "phone": "(734) 992-7504"}, "order": {"street_address": "3521 lexington ave", "full_address": "3521 lexington ave san mateo, ny 15319", "city": "san mateo", "order_id": "7180538318", "state": "ny", "zip_code": "15319"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Can you check on my subscription status for me? It looks like it's inactive?"}, {"role": "assistant", "content": "Oh no! Let me look for you"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your name"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Can I have your account id and order id"}, {"role": "user", "content": "Account ID: 5XPYV3UPZA"}]
|
Order ID: 7180538318
| 5 |
Customer name is joseph banter. membership level is gold. phone number is (734) 992-7504. order ID is 7180538318. delivery address is 3521 lexington ave san mateo, ny 15319.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "5xpyv3upza", "customer_name": "joseph banter", "member_level": "gold", "phone": "(734) 992-7504"}, "order": {"street_address": "3521 lexington ave", "full_address": "3521 lexington ave san mateo, ny 15319", "city": "san mateo", "order_id": "7180538318", "state": "ny", "zip_code": "15319"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Can you check on my subscription status for me? It looks like it's inactive?"}, {"role": "assistant", "content": "Oh no! Let me look for you"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your name"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Can I have your account id and order id"}, {"role": "user", "content": "Account ID: 5XPYV3UPZA"}, {"role": "user", "content": "Order ID: 7180538318"}, {"role": "assistant", "content": "Thank you"}]
|
No prob.
| 6 |
Customer name is joseph banter. membership level is gold. phone number is (734) 992-7504. order ID is 7180538318. delivery address is 3521 lexington ave san mateo, ny 15319.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "5xpyv3upza", "customer_name": "joseph banter", "member_level": "gold", "phone": "(734) 992-7504"}, "order": {"street_address": "3521 lexington ave", "full_address": "3521 lexington ave san mateo, ny 15319", "city": "san mateo", "order_id": "7180538318", "state": "ny", "zip_code": "15319"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Can you check on my subscription status for me? It looks like it's inactive?"}, {"role": "assistant", "content": "Oh no! Let me look for you"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your name"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Can I have your account id and order id"}, {"role": "user", "content": "Account ID: 5XPYV3UPZA"}, {"role": "user", "content": "Order ID: 7180538318"}, {"role": "assistant", "content": "Thank you"}, {"role": "user", "content": "No prob."}, {"role": "assistant", "content": "I am showing your subscription is active at this time"}]
|
Weird. So why's it showing it's not in the website? Some weird glitch?
| 7 |
Customer name is joseph banter. membership level is gold. phone number is (734) 992-7504. order ID is 7180538318. delivery address is 3521 lexington ave san mateo, ny 15319.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "5xpyv3upza", "customer_name": "joseph banter", "member_level": "gold", "phone": "(734) 992-7504"}, "order": {"street_address": "3521 lexington ave", "full_address": "3521 lexington ave san mateo, ny 15319", "city": "san mateo", "order_id": "7180538318", "state": "ny", "zip_code": "15319"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Can you check on my subscription status for me? It looks like it's inactive?"}, {"role": "assistant", "content": "Oh no! Let me look for you"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your name"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Can I have your account id and order id"}, {"role": "user", "content": "Account ID: 5XPYV3UPZA"}, {"role": "user", "content": "Order ID: 7180538318"}, {"role": "assistant", "content": "Thank you"}, {"role": "user", "content": "No prob."}, {"role": "assistant", "content": "I am showing your subscription is active at this time"}, {"role": "user", "content": "Weird. So why's it showing it's not in the website? Some weird glitch?"}, {"role": "assistant", "content": "Yes! It is a glitch. Everything is fine on your account"}]
|
Okay, so I don't have to pay anything? The subscription fee will debit automatically when it's due?
| 8 |
Customer name is joseph banter. membership level is gold. phone number is (734) 992-7504. order ID is 7180538318. delivery address is 3521 lexington ave san mateo, ny 15319.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "5xpyv3upza", "customer_name": "joseph banter", "member_level": "gold", "phone": "(734) 992-7504"}, "order": {"street_address": "3521 lexington ave", "full_address": "3521 lexington ave san mateo, ny 15319", "city": "san mateo", "order_id": "7180538318", "state": "ny", "zip_code": "15319"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joseph banter", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Can you check on my subscription status for me? It looks like it's inactive?"}, {"role": "assistant", "content": "Oh no! Let me look for you"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your name"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Can I have your account id and order id"}, {"role": "user", "content": "Account ID: 5XPYV3UPZA"}, {"role": "user", "content": "Order ID: 7180538318"}, {"role": "assistant", "content": "Thank you"}, {"role": "user", "content": "No prob."}, {"role": "assistant", "content": "I am showing your subscription is active at this time"}, {"role": "user", "content": "Weird. So why's it showing it's not in the website? Some weird glitch?"}, {"role": "assistant", "content": "Yes! It is a glitch. Everything is fine on your account"}, {"role": "user", "content": "Okay, so I don't have to pay anything? The subscription fee will debit automatically when it's due?"}, {"role": "assistant", "content": "Nothing is due right now. If you set it up in your account for autopay, it will automatically come out"}]
|
Okay, thanks.
| 9 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.