context
stringlengths 136
615
| goal
stringclasses 96
values | metadata
stringlengths 524
1.21k
| message_history
stringlengths 2
4.85k
| output
stringlengths 1
250
| turn
int64 1
39
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|---|---|---|---|---|---|
Customer name is norman bouchard. membership level is bronze. phone number is (585) 114-5369. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3838 lincoln ave san mateo, ny 90129.
|
single_item_query: shirt_other_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(585) 114-5369"}, "order": {"street_address": "3838 lincoln ave", "full_address": "3838 lincoln ave san mateo, ny 90129", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "90129"}, "product": {"names": ["guess shirt"], "amounts": [49]}, "flow": "single_item_query", "subflow": "shirt_other_1"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_other_1", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hey, I'm looking at this Guess shirt for 49 buck and need to know about shrinkage"}, {"role": "assistant", "content": "No worries."}, {"role": "assistant", "content": "Washing any clothing in hot water or drying them in hot air can shrink the fabric"}, {"role": "user", "content": "yeah, I know that"}, {"role": "assistant", "content": "When it comes to our cotton and wool shirts you should wash them in cold water to reduce shrinkage."}, {"role": "user", "content": "so if I buy 2 different sizes, can i return the one that doesn't fit for free?"}, {"role": "user", "content": "I am a Bronze, by the way"}, {"role": "assistant", "content": "Thank you for that!"}, {"role": "assistant", "content": "As long as you return it within the last 90 days you'll be all good"}, {"role": "user", "content": "that means free, right?"}, {"role": "user", "content": "no extra charges"}, {"role": "assistant", "content": "Yup"}, {"role": "user", "content": "cool dude got what I need"}, {"role": "assistant", "content": "Is there anything else I can do for you?"}]
|
peace out
| 8 |
Customer name is joseph banter. membership level is bronze. email is jb183443@email.com. phone number is (431) 308-2501. delivery address is 6548 kennedy st jacksonville, tx 44221.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb183443@email.com", "member_level": "bronze", "phone": "(431) 308-2501", "username": "jb183443"}, "order": {"street_address": "6548 kennedy st", "full_address": "6548 kennedy st jacksonville, tx 44221", "city": "jacksonville", "state": "tx", "zip_code": "44221"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 37, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thanks for being a valuable customer. How many I help you?"}, {"role": "assistant", "content": "may*"}]
|
I am trying to check the status of my order but I have forgotten what my username is, can you help me retrieve that?
| 1 |
Customer name is joseph banter. membership level is bronze. email is jb183443@email.com. phone number is (431) 308-2501. delivery address is 6548 kennedy st jacksonville, tx 44221.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb183443@email.com", "member_level": "bronze", "phone": "(431) 308-2501", "username": "jb183443"}, "order": {"street_address": "6548 kennedy st", "full_address": "6548 kennedy st jacksonville, tx 44221", "city": "jacksonville", "state": "tx", "zip_code": "44221"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 37, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thanks for being a valuable customer. How many I help you?"}, {"role": "assistant", "content": "may*"}, {"role": "user", "content": "I am trying to check the status of my order but I have forgotten what my username is, can you help me retrieve that?"}, {"role": "assistant", "content": "Absolutely, I can help with both of those."}, {"role": "assistant", "content": "May I have your full name or account ID please?"}]
|
Joseph Banter
| 2 |
Customer name is joseph banter. membership level is bronze. email is jb183443@email.com. phone number is (431) 308-2501. delivery address is 6548 kennedy st jacksonville, tx 44221.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb183443@email.com", "member_level": "bronze", "phone": "(431) 308-2501", "username": "jb183443"}, "order": {"street_address": "6548 kennedy st", "full_address": "6548 kennedy st jacksonville, tx 44221", "city": "jacksonville", "state": "tx", "zip_code": "44221"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 37, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thanks for being a valuable customer. How many I help you?"}, {"role": "assistant", "content": "may*"}, {"role": "user", "content": "I am trying to check the status of my order but I have forgotten what my username is, can you help me retrieve that?"}, {"role": "assistant", "content": "Absolutely, I can help with both of those."}, {"role": "assistant", "content": "May I have your full name or account ID please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thanks Mr Banter. Now can I have your any two of your zip code, phone number, or email address?"}]
|
jb183443@email.com
| 3 |
Customer name is joseph banter. membership level is bronze. email is jb183443@email.com. phone number is (431) 308-2501. delivery address is 6548 kennedy st jacksonville, tx 44221.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb183443@email.com", "member_level": "bronze", "phone": "(431) 308-2501", "username": "jb183443"}, "order": {"street_address": "6548 kennedy st", "full_address": "6548 kennedy st jacksonville, tx 44221", "city": "jacksonville", "state": "tx", "zip_code": "44221"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 37, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thanks for being a valuable customer. How many I help you?"}, {"role": "assistant", "content": "may*"}, {"role": "user", "content": "I am trying to check the status of my order but I have forgotten what my username is, can you help me retrieve that?"}, {"role": "assistant", "content": "Absolutely, I can help with both of those."}, {"role": "assistant", "content": "May I have your full name or account ID please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thanks Mr Banter. Now can I have your any two of your zip code, phone number, or email address?"}, {"role": "user", "content": "jb183443@email.com"}]
|
(431) 308-2501
| 4 |
Customer name is joseph banter. membership level is bronze. email is jb183443@email.com. phone number is (431) 308-2501. delivery address is 6548 kennedy st jacksonville, tx 44221.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb183443@email.com", "member_level": "bronze", "phone": "(431) 308-2501", "username": "jb183443"}, "order": {"street_address": "6548 kennedy st", "full_address": "6548 kennedy st jacksonville, tx 44221", "city": "jacksonville", "state": "tx", "zip_code": "44221"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 37, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thanks for being a valuable customer. How many I help you?"}, {"role": "assistant", "content": "may*"}, {"role": "user", "content": "I am trying to check the status of my order but I have forgotten what my username is, can you help me retrieve that?"}, {"role": "assistant", "content": "Absolutely, I can help with both of those."}, {"role": "assistant", "content": "May I have your full name or account ID please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thanks Mr Banter. Now can I have your any two of your zip code, phone number, or email address?"}, {"role": "user", "content": "jb183443@email.com"}, {"role": "user", "content": "(431) 308-2501"}, {"role": "assistant", "content": "Great! I have confirmed that your username is jbanter1."}, {"role": "assistant", "content": "You said you needed to check on your shipping status?"}]
|
thats correct
| 5 |
Customer name is joseph banter. membership level is bronze. email is jb183443@email.com. phone number is (431) 308-2501. delivery address is 6548 kennedy st jacksonville, tx 44221.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb183443@email.com", "member_level": "bronze", "phone": "(431) 308-2501", "username": "jb183443"}, "order": {"street_address": "6548 kennedy st", "full_address": "6548 kennedy st jacksonville, tx 44221", "city": "jacksonville", "state": "tx", "zip_code": "44221"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 37, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thanks for being a valuable customer. How many I help you?"}, {"role": "assistant", "content": "may*"}, {"role": "user", "content": "I am trying to check the status of my order but I have forgotten what my username is, can you help me retrieve that?"}, {"role": "assistant", "content": "Absolutely, I can help with both of those."}, {"role": "assistant", "content": "May I have your full name or account ID please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thanks Mr Banter. Now can I have your any two of your zip code, phone number, or email address?"}, {"role": "user", "content": "jb183443@email.com"}, {"role": "user", "content": "(431) 308-2501"}, {"role": "assistant", "content": "Great! I have confirmed that your username is jbanter1."}, {"role": "assistant", "content": "You said you needed to check on your shipping status?"}, {"role": "user", "content": "thats correct"}, {"role": "assistant", "content": "Do you have your Order ID?"}]
|
292831922873
| 6 |
Customer name is joseph banter. membership level is bronze. email is jb183443@email.com. phone number is (431) 308-2501. delivery address is 6548 kennedy st jacksonville, tx 44221.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb183443@email.com", "member_level": "bronze", "phone": "(431) 308-2501", "username": "jb183443"}, "order": {"street_address": "6548 kennedy st", "full_address": "6548 kennedy st jacksonville, tx 44221", "city": "jacksonville", "state": "tx", "zip_code": "44221"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 37, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thanks for being a valuable customer. How many I help you?"}, {"role": "assistant", "content": "may*"}, {"role": "user", "content": "I am trying to check the status of my order but I have forgotten what my username is, can you help me retrieve that?"}, {"role": "assistant", "content": "Absolutely, I can help with both of those."}, {"role": "assistant", "content": "May I have your full name or account ID please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thanks Mr Banter. Now can I have your any two of your zip code, phone number, or email address?"}, {"role": "user", "content": "jb183443@email.com"}, {"role": "user", "content": "(431) 308-2501"}, {"role": "assistant", "content": "Great! I have confirmed that your username is jbanter1."}, {"role": "assistant", "content": "You said you needed to check on your shipping status?"}, {"role": "user", "content": "thats correct"}, {"role": "assistant", "content": "Do you have your Order ID?"}, {"role": "user", "content": "292831922873"}, {"role": "assistant", "content": "Thank you. One moment"}, {"role": "assistant", "content": "Did you have a specific issue in mind with the shipping?"}]
|
I was just trying to see when it would arrive.
| 7 |
Customer name is joseph banter. membership level is bronze. email is jb183443@email.com. phone number is (431) 308-2501. delivery address is 6548 kennedy st jacksonville, tx 44221.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb183443@email.com", "member_level": "bronze", "phone": "(431) 308-2501", "username": "jb183443"}, "order": {"street_address": "6548 kennedy st", "full_address": "6548 kennedy st jacksonville, tx 44221", "city": "jacksonville", "state": "tx", "zip_code": "44221"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 37, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thanks for being a valuable customer. How many I help you?"}, {"role": "assistant", "content": "may*"}, {"role": "user", "content": "I am trying to check the status of my order but I have forgotten what my username is, can you help me retrieve that?"}, {"role": "assistant", "content": "Absolutely, I can help with both of those."}, {"role": "assistant", "content": "May I have your full name or account ID please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thanks Mr Banter. Now can I have your any two of your zip code, phone number, or email address?"}, {"role": "user", "content": "jb183443@email.com"}, {"role": "user", "content": "(431) 308-2501"}, {"role": "assistant", "content": "Great! I have confirmed that your username is jbanter1."}, {"role": "assistant", "content": "You said you needed to check on your shipping status?"}, {"role": "user", "content": "thats correct"}, {"role": "assistant", "content": "Do you have your Order ID?"}, {"role": "user", "content": "292831922873"}, {"role": "assistant", "content": "Thank you. One moment"}, {"role": "assistant", "content": "Did you have a specific issue in mind with the shipping?"}, {"role": "user", "content": "I was just trying to see when it would arrive."}, {"role": "assistant", "content": "I see. One moment please"}]
|
sure thing
| 8 |
Customer name is joseph banter. membership level is bronze. email is jb183443@email.com. phone number is (431) 308-2501. delivery address is 6548 kennedy st jacksonville, tx 44221.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb183443@email.com", "member_level": "bronze", "phone": "(431) 308-2501", "username": "jb183443"}, "order": {"street_address": "6548 kennedy st", "full_address": "6548 kennedy st jacksonville, tx 44221", "city": "jacksonville", "state": "tx", "zip_code": "44221"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 37, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thanks for being a valuable customer. How many I help you?"}, {"role": "assistant", "content": "may*"}, {"role": "user", "content": "I am trying to check the status of my order but I have forgotten what my username is, can you help me retrieve that?"}, {"role": "assistant", "content": "Absolutely, I can help with both of those."}, {"role": "assistant", "content": "May I have your full name or account ID please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thanks Mr Banter. Now can I have your any two of your zip code, phone number, or email address?"}, {"role": "user", "content": "jb183443@email.com"}, {"role": "user", "content": "(431) 308-2501"}, {"role": "assistant", "content": "Great! I have confirmed that your username is jbanter1."}, {"role": "assistant", "content": "You said you needed to check on your shipping status?"}, {"role": "user", "content": "thats correct"}, {"role": "assistant", "content": "Do you have your Order ID?"}, {"role": "user", "content": "292831922873"}, {"role": "assistant", "content": "Thank you. One moment"}, {"role": "assistant", "content": "Did you have a specific issue in mind with the shipping?"}, {"role": "user", "content": "I was just trying to see when it would arrive."}, {"role": "assistant", "content": "I see. One moment please"}, {"role": "user", "content": "sure thing"}, {"role": "assistant", "content": "I am having a problem pulling up your order with your user name, but I am working on it. One moment"}]
|
alright
| 9 |
Customer name is joseph banter. membership level is bronze. email is jb183443@email.com. phone number is (431) 308-2501. delivery address is 6548 kennedy st jacksonville, tx 44221.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb183443@email.com", "member_level": "bronze", "phone": "(431) 308-2501", "username": "jb183443"}, "order": {"street_address": "6548 kennedy st", "full_address": "6548 kennedy st jacksonville, tx 44221", "city": "jacksonville", "state": "tx", "zip_code": "44221"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 37, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thanks for being a valuable customer. How many I help you?"}, {"role": "assistant", "content": "may*"}, {"role": "user", "content": "I am trying to check the status of my order but I have forgotten what my username is, can you help me retrieve that?"}, {"role": "assistant", "content": "Absolutely, I can help with both of those."}, {"role": "assistant", "content": "May I have your full name or account ID please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thanks Mr Banter. Now can I have your any two of your zip code, phone number, or email address?"}, {"role": "user", "content": "jb183443@email.com"}, {"role": "user", "content": "(431) 308-2501"}, {"role": "assistant", "content": "Great! I have confirmed that your username is jbanter1."}, {"role": "assistant", "content": "You said you needed to check on your shipping status?"}, {"role": "user", "content": "thats correct"}, {"role": "assistant", "content": "Do you have your Order ID?"}, {"role": "user", "content": "292831922873"}, {"role": "assistant", "content": "Thank you. One moment"}, {"role": "assistant", "content": "Did you have a specific issue in mind with the shipping?"}, {"role": "user", "content": "I was just trying to see when it would arrive."}, {"role": "assistant", "content": "I see. One moment please"}, {"role": "user", "content": "sure thing"}, {"role": "assistant", "content": "I am having a problem pulling up your order with your user name, but I am working on it. One moment"}, {"role": "user", "content": "alright"}, {"role": "assistant", "content": "Can you tell me how long you've been waiting for your item?"}]
|
i ordered it about a week ago
| 10 |
Customer name is joseph banter. membership level is bronze. email is jb183443@email.com. phone number is (431) 308-2501. delivery address is 6548 kennedy st jacksonville, tx 44221.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb183443@email.com", "member_level": "bronze", "phone": "(431) 308-2501", "username": "jb183443"}, "order": {"street_address": "6548 kennedy st", "full_address": "6548 kennedy st jacksonville, tx 44221", "city": "jacksonville", "state": "tx", "zip_code": "44221"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 37, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thanks for being a valuable customer. How many I help you?"}, {"role": "assistant", "content": "may*"}, {"role": "user", "content": "I am trying to check the status of my order but I have forgotten what my username is, can you help me retrieve that?"}, {"role": "assistant", "content": "Absolutely, I can help with both of those."}, {"role": "assistant", "content": "May I have your full name or account ID please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thanks Mr Banter. Now can I have your any two of your zip code, phone number, or email address?"}, {"role": "user", "content": "jb183443@email.com"}, {"role": "user", "content": "(431) 308-2501"}, {"role": "assistant", "content": "Great! I have confirmed that your username is jbanter1."}, {"role": "assistant", "content": "You said you needed to check on your shipping status?"}, {"role": "user", "content": "thats correct"}, {"role": "assistant", "content": "Do you have your Order ID?"}, {"role": "user", "content": "292831922873"}, {"role": "assistant", "content": "Thank you. One moment"}, {"role": "assistant", "content": "Did you have a specific issue in mind with the shipping?"}, {"role": "user", "content": "I was just trying to see when it would arrive."}, {"role": "assistant", "content": "I see. One moment please"}, {"role": "user", "content": "sure thing"}, {"role": "assistant", "content": "I am having a problem pulling up your order with your user name, but I am working on it. One moment"}, {"role": "user", "content": "alright"}, {"role": "assistant", "content": "Can you tell me how long you've been waiting for your item?"}, {"role": "user", "content": "i ordered it about a week ago"}, {"role": "assistant", "content": "If it's less than a week it should still be coming and I'd advise waiting another day or two. If it's been more than a week I can go ahead and ship you a new product."}]
|
Oh alright, when i checked my calendar its been 6 days. I guess i will give it another day or two
| 11 |
Customer name is joseph banter. membership level is bronze. email is jb183443@email.com. phone number is (431) 308-2501. delivery address is 6548 kennedy st jacksonville, tx 44221.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "jb183443@email.com", "member_level": "bronze", "phone": "(431) 308-2501", "username": "jb183443"}, "order": {"street_address": "6548 kennedy st", "full_address": "6548 kennedy st jacksonville, tx 44221", "city": "jacksonville", "state": "tx", "zip_code": "44221"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 37, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thanks for being a valuable customer. How many I help you?"}, {"role": "assistant", "content": "may*"}, {"role": "user", "content": "I am trying to check the status of my order but I have forgotten what my username is, can you help me retrieve that?"}, {"role": "assistant", "content": "Absolutely, I can help with both of those."}, {"role": "assistant", "content": "May I have your full name or account ID please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "Thanks Mr Banter. Now can I have your any two of your zip code, phone number, or email address?"}, {"role": "user", "content": "jb183443@email.com"}, {"role": "user", "content": "(431) 308-2501"}, {"role": "assistant", "content": "Great! I have confirmed that your username is jbanter1."}, {"role": "assistant", "content": "You said you needed to check on your shipping status?"}, {"role": "user", "content": "thats correct"}, {"role": "assistant", "content": "Do you have your Order ID?"}, {"role": "user", "content": "292831922873"}, {"role": "assistant", "content": "Thank you. One moment"}, {"role": "assistant", "content": "Did you have a specific issue in mind with the shipping?"}, {"role": "user", "content": "I was just trying to see when it would arrive."}, {"role": "assistant", "content": "I see. One moment please"}, {"role": "user", "content": "sure thing"}, {"role": "assistant", "content": "I am having a problem pulling up your order with your user name, but I am working on it. One moment"}, {"role": "user", "content": "alright"}, {"role": "assistant", "content": "Can you tell me how long you've been waiting for your item?"}, {"role": "user", "content": "i ordered it about a week ago"}, {"role": "assistant", "content": "If it's less than a week it should still be coming and I'd advise waiting another day or two. If it's been more than a week I can go ahead and ship you a new product."}, {"role": "user", "content": "Oh alright, when i checked my calendar its been 6 days. I guess i will give it another day or two"}, {"role": "assistant", "content": "Great. Please come back in a couple more days if you haven't received it and we will ship you a new product."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}]
|
No that was it
| 12 |
Customer name is joyce wu. membership level is gold. email is jw948791@email.com. phone number is (158) 122-2107. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 2985 woodshore st baltimore, ny 24206.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jw948791@email.com", "member_level": "gold", "phone": "(158) 122-2107", "username": "jw948791"}, "order": {"street_address": "2985 woodshore st", "full_address": "2985 woodshore st baltimore, ny 24206", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "24206"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
|
[]
|
Hi there
| 1 |
Customer name is joyce wu. membership level is gold. email is jw948791@email.com. phone number is (158) 122-2107. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 2985 woodshore st baltimore, ny 24206.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jw948791@email.com", "member_level": "gold", "phone": "(158) 122-2107", "username": "jw948791"}, "order": {"street_address": "2985 woodshore st", "full_address": "2985 woodshore st baltimore, ny 24206", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "24206"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi! How can I help you today?"}]
|
Im trying to get some things but when ever i add to cart i dont see it there
| 2 |
Customer name is joyce wu. membership level is gold. email is jw948791@email.com. phone number is (158) 122-2107. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 2985 woodshore st baltimore, ny 24206.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jw948791@email.com", "member_level": "gold", "phone": "(158) 122-2107", "username": "jw948791"}, "order": {"street_address": "2985 woodshore st", "full_address": "2985 woodshore st baltimore, ny 24206", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "24206"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Im trying to get some things but when ever i add to cart i dont see it there"}, {"role": "assistant", "content": "I'm sorry to hear you're having that issue. Is this with any item or a specific one?"}]
|
Right now its with this tommy hilfiger shirt
| 3 |
Customer name is joyce wu. membership level is gold. email is jw948791@email.com. phone number is (158) 122-2107. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 2985 woodshore st baltimore, ny 24206.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jw948791@email.com", "member_level": "gold", "phone": "(158) 122-2107", "username": "jw948791"}, "order": {"street_address": "2985 woodshore st", "full_address": "2985 woodshore st baltimore, ny 24206", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "24206"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Im trying to get some things but when ever i add to cart i dont see it there"}, {"role": "assistant", "content": "I'm sorry to hear you're having that issue. Is this with any item or a specific one?"}, {"role": "user", "content": "Right now its with this tommy hilfiger shirt"}, {"role": "assistant", "content": "Okay, the first thing we can try is you logging out and back in. Sometimes that will resolve it."}]
|
OK let me try
| 4 |
Customer name is joyce wu. membership level is gold. email is jw948791@email.com. phone number is (158) 122-2107. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 2985 woodshore st baltimore, ny 24206.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jw948791@email.com", "member_level": "gold", "phone": "(158) 122-2107", "username": "jw948791"}, "order": {"street_address": "2985 woodshore st", "full_address": "2985 woodshore st baltimore, ny 24206", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "24206"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Im trying to get some things but when ever i add to cart i dont see it there"}, {"role": "assistant", "content": "I'm sorry to hear you're having that issue. Is this with any item or a specific one?"}, {"role": "user", "content": "Right now its with this tommy hilfiger shirt"}, {"role": "assistant", "content": "Okay, the first thing we can try is you logging out and back in. Sometimes that will resolve it."}, {"role": "user", "content": "OK let me try"}]
|
dang didnt seem to work
| 5 |
Customer name is joyce wu. membership level is gold. email is jw948791@email.com. phone number is (158) 122-2107. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 2985 woodshore st baltimore, ny 24206.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jw948791@email.com", "member_level": "gold", "phone": "(158) 122-2107", "username": "jw948791"}, "order": {"street_address": "2985 woodshore st", "full_address": "2985 woodshore st baltimore, ny 24206", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "24206"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Im trying to get some things but when ever i add to cart i dont see it there"}, {"role": "assistant", "content": "I'm sorry to hear you're having that issue. Is this with any item or a specific one?"}, {"role": "user", "content": "Right now its with this tommy hilfiger shirt"}, {"role": "assistant", "content": "Okay, the first thing we can try is you logging out and back in. Sometimes that will resolve it."}, {"role": "user", "content": "OK let me try"}, {"role": "user", "content": "dang didnt seem to work"}, {"role": "assistant", "content": "hmm. okay, are you sure the item isn't out of stock? You'll see the status on the bottom left-hand side of the product page."}]
|
Oh wow i didnt know that yea it seems to be the case
| 6 |
Customer name is joyce wu. membership level is gold. email is jw948791@email.com. phone number is (158) 122-2107. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 2985 woodshore st baltimore, ny 24206.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jw948791@email.com", "member_level": "gold", "phone": "(158) 122-2107", "username": "jw948791"}, "order": {"street_address": "2985 woodshore st", "full_address": "2985 woodshore st baltimore, ny 24206", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "24206"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Im trying to get some things but when ever i add to cart i dont see it there"}, {"role": "assistant", "content": "I'm sorry to hear you're having that issue. Is this with any item or a specific one?"}, {"role": "user", "content": "Right now its with this tommy hilfiger shirt"}, {"role": "assistant", "content": "Okay, the first thing we can try is you logging out and back in. Sometimes that will resolve it."}, {"role": "user", "content": "OK let me try"}, {"role": "user", "content": "dang didnt seem to work"}, {"role": "assistant", "content": "hmm. okay, are you sure the item isn't out of stock? You'll see the status on the bottom left-hand side of the product page."}, {"role": "user", "content": "Oh wow i didnt know that yea it seems to be the case"}, {"role": "assistant", "content": "Okay, I'm glad we could figure it out! I'm sorry it's out of stock. Our stock is usually refilled at the end of the month, so check back with us then!"}]
|
I will, thank you for your help
| 7 |
Customer name is joyce wu. membership level is gold. email is jw948791@email.com. phone number is (158) 122-2107. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 2985 woodshore st baltimore, ny 24206.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "joyce wu", "email": "jw948791@email.com", "member_level": "gold", "phone": "(158) 122-2107", "username": "jw948791"}, "order": {"street_address": "2985 woodshore st", "full_address": "2985 woodshore st baltimore, ny 24206", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "ny", "zip_code": "24206"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "user", "content": "Hi there"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "Im trying to get some things but when ever i add to cart i dont see it there"}, {"role": "assistant", "content": "I'm sorry to hear you're having that issue. Is this with any item or a specific one?"}, {"role": "user", "content": "Right now its with this tommy hilfiger shirt"}, {"role": "assistant", "content": "Okay, the first thing we can try is you logging out and back in. Sometimes that will resolve it."}, {"role": "user", "content": "OK let me try"}, {"role": "user", "content": "dang didnt seem to work"}, {"role": "assistant", "content": "hmm. okay, are you sure the item isn't out of stock? You'll see the status on the bottom left-hand side of the product page."}, {"role": "user", "content": "Oh wow i didnt know that yea it seems to be the case"}, {"role": "assistant", "content": "Okay, I'm glad we could figure it out! I'm sorry it's out of stock. Our stock is usually refilled at the end of the month, so check back with us then!"}, {"role": "user", "content": "I will, thank you for your help"}, {"role": "assistant", "content": "You're very welcome! Is there anything else I can help you with today?"}]
|
No thanks
| 8 |
Customer name is alessandro phoenix. membership level is bronze. order ID is 9431817195. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 2906 lincoln ave jacksonville, ny 38192.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "bronze", "password": "m8nyhhfj", "pin_number": "42728"}, "order": {"street_address": "2906 lincoln ave", "full_address": "2906 lincoln ave jacksonville, ny 38192", "city": "jacksonville", "num_products": "1", "order_id": "9431817195", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "38192"}, "product": {"names": ["michael_kors boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! Thank you for contacting us today. How may I help you?"}]
|
The name on my account is spelled wrong, I'd like to fix that.
| 1 |
Customer name is alessandro phoenix. membership level is bronze. order ID is 9431817195. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 2906 lincoln ave jacksonville, ny 38192.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "bronze", "password": "m8nyhhfj", "pin_number": "42728"}, "order": {"street_address": "2906 lincoln ave", "full_address": "2906 lincoln ave jacksonville, ny 38192", "city": "jacksonville", "num_products": "1", "order_id": "9431817195", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "38192"}, "product": {"names": ["michael_kors boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "The name on my account is spelled wrong, I'd like to fix that."}, {"role": "assistant", "content": "Sure I can help you with that"}]
|
Thanks.
| 2 |
Customer name is alessandro phoenix. membership level is bronze. order ID is 9431817195. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 2906 lincoln ave jacksonville, ny 38192.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "bronze", "password": "m8nyhhfj", "pin_number": "42728"}, "order": {"street_address": "2906 lincoln ave", "full_address": "2906 lincoln ave jacksonville, ny 38192", "city": "jacksonville", "num_products": "1", "order_id": "9431817195", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "38192"}, "product": {"names": ["michael_kors boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "The name on my account is spelled wrong, I'd like to fix that."}, {"role": "assistant", "content": "Sure I can help you with that"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your full name?"}]
|
Alessandro Phoenix
| 3 |
Customer name is alessandro phoenix. membership level is bronze. order ID is 9431817195. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 2906 lincoln ave jacksonville, ny 38192.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "bronze", "password": "m8nyhhfj", "pin_number": "42728"}, "order": {"street_address": "2906 lincoln ave", "full_address": "2906 lincoln ave jacksonville, ny 38192", "city": "jacksonville", "num_products": "1", "order_id": "9431817195", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "38192"}, "product": {"names": ["michael_kors boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "The name on my account is spelled wrong, I'd like to fix that."}, {"role": "assistant", "content": "Sure I can help you with that"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your full name?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Thank you! What is the name spelled on your account"}]
|
It's spelled with an a at the end instead of an o.
| 4 |
Customer name is alessandro phoenix. membership level is bronze. order ID is 9431817195. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 2906 lincoln ave jacksonville, ny 38192.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "bronze", "password": "m8nyhhfj", "pin_number": "42728"}, "order": {"street_address": "2906 lincoln ave", "full_address": "2906 lincoln ave jacksonville, ny 38192", "city": "jacksonville", "num_products": "1", "order_id": "9431817195", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "38192"}, "product": {"names": ["michael_kors boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "The name on my account is spelled wrong, I'd like to fix that."}, {"role": "assistant", "content": "Sure I can help you with that"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your full name?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Thank you! What is the name spelled on your account"}, {"role": "user", "content": "It's spelled with an a at the end instead of an o."}]
|
Alessandra.
| 5 |
Customer name is alessandro phoenix. membership level is bronze. order ID is 9431817195. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 2906 lincoln ave jacksonville, ny 38192.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "bronze", "password": "m8nyhhfj", "pin_number": "42728"}, "order": {"street_address": "2906 lincoln ave", "full_address": "2906 lincoln ave jacksonville, ny 38192", "city": "jacksonville", "num_products": "1", "order_id": "9431817195", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "38192"}, "product": {"names": ["michael_kors boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "The name on my account is spelled wrong, I'd like to fix that."}, {"role": "assistant", "content": "Sure I can help you with that"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your full name?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Thank you! What is the name spelled on your account"}, {"role": "user", "content": "It's spelled with an a at the end instead of an o."}, {"role": "user", "content": "Alessandra."}, {"role": "assistant", "content": "Ok and for security purposes can you verify your zip code, telephone number and username"}]
|
38192
| 6 |
Customer name is alessandro phoenix. membership level is bronze. order ID is 9431817195. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 2906 lincoln ave jacksonville, ny 38192.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "bronze", "password": "m8nyhhfj", "pin_number": "42728"}, "order": {"street_address": "2906 lincoln ave", "full_address": "2906 lincoln ave jacksonville, ny 38192", "city": "jacksonville", "num_products": "1", "order_id": "9431817195", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "38192"}, "product": {"names": ["michael_kors boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "The name on my account is spelled wrong, I'd like to fix that."}, {"role": "assistant", "content": "Sure I can help you with that"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your full name?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Thank you! What is the name spelled on your account"}, {"role": "user", "content": "It's spelled with an a at the end instead of an o."}, {"role": "user", "content": "Alessandra."}, {"role": "assistant", "content": "Ok and for security purposes can you verify your zip code, telephone number and username"}, {"role": "user", "content": "38192"}]
|
My phone number is 9431817195
| 7 |
Customer name is alessandro phoenix. membership level is bronze. order ID is 9431817195. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 2906 lincoln ave jacksonville, ny 38192.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "bronze", "password": "m8nyhhfj", "pin_number": "42728"}, "order": {"street_address": "2906 lincoln ave", "full_address": "2906 lincoln ave jacksonville, ny 38192", "city": "jacksonville", "num_products": "1", "order_id": "9431817195", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "38192"}, "product": {"names": ["michael_kors boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "The name on my account is spelled wrong, I'd like to fix that."}, {"role": "assistant", "content": "Sure I can help you with that"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your full name?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Thank you! What is the name spelled on your account"}, {"role": "user", "content": "It's spelled with an a at the end instead of an o."}, {"role": "user", "content": "Alessandra."}, {"role": "assistant", "content": "Ok and for security purposes can you verify your zip code, telephone number and username"}, {"role": "user", "content": "38192"}, {"role": "user", "content": "My phone number is 9431817195"}]
|
I don't know my user name, I've just used my name.
| 8 |
Customer name is alessandro phoenix. membership level is bronze. order ID is 9431817195. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 2906 lincoln ave jacksonville, ny 38192.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "bronze", "password": "m8nyhhfj", "pin_number": "42728"}, "order": {"street_address": "2906 lincoln ave", "full_address": "2906 lincoln ave jacksonville, ny 38192", "city": "jacksonville", "num_products": "1", "order_id": "9431817195", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "38192"}, "product": {"names": ["michael_kors boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "The name on my account is spelled wrong, I'd like to fix that."}, {"role": "assistant", "content": "Sure I can help you with that"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your full name?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Thank you! What is the name spelled on your account"}, {"role": "user", "content": "It's spelled with an a at the end instead of an o."}, {"role": "user", "content": "Alessandra."}, {"role": "assistant", "content": "Ok and for security purposes can you verify your zip code, telephone number and username"}, {"role": "user", "content": "38192"}, {"role": "user", "content": "My phone number is 9431817195"}, {"role": "user", "content": "I don't know my user name, I've just used my name."}, {"role": "assistant", "content": "Ok, do you know your email address"}]
|
aphoenix@gmail.com
| 9 |
Customer name is alessandro phoenix. membership level is bronze. order ID is 9431817195. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 2906 lincoln ave jacksonville, ny 38192.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "bronze", "password": "m8nyhhfj", "pin_number": "42728"}, "order": {"street_address": "2906 lincoln ave", "full_address": "2906 lincoln ave jacksonville, ny 38192", "city": "jacksonville", "num_products": "1", "order_id": "9431817195", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "38192"}, "product": {"names": ["michael_kors boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "The name on my account is spelled wrong, I'd like to fix that."}, {"role": "assistant", "content": "Sure I can help you with that"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your full name?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Thank you! What is the name spelled on your account"}, {"role": "user", "content": "It's spelled with an a at the end instead of an o."}, {"role": "user", "content": "Alessandra."}, {"role": "assistant", "content": "Ok and for security purposes can you verify your zip code, telephone number and username"}, {"role": "user", "content": "38192"}, {"role": "user", "content": "My phone number is 9431817195"}, {"role": "user", "content": "I don't know my user name, I've just used my name."}, {"role": "assistant", "content": "Ok, do you know your email address"}, {"role": "user", "content": "aphoenix@gmail.com"}, {"role": "assistant", "content": "Thank you, I was able to verify your account. Give me a moment while I update your name"}, {"role": "assistant", "content": "Ok, I have updated your name on your account. Is there anything else I can help with"}]
|
No, that's all for today. Thanks for your help.
| 10 |
Customer name is alessandro phoenix. membership level is bronze. order ID is 9431817195. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 2906 lincoln ave jacksonville, ny 38192.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "bronze", "password": "m8nyhhfj", "pin_number": "42728"}, "order": {"street_address": "2906 lincoln ave", "full_address": "2906 lincoln ave jacksonville, ny 38192", "city": "jacksonville", "num_products": "1", "order_id": "9431817195", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ny", "zip_code": "38192"}, "product": {"names": ["michael_kors boots"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! Thank you for contacting us today. How may I help you?"}, {"role": "user", "content": "The name on my account is spelled wrong, I'd like to fix that."}, {"role": "assistant", "content": "Sure I can help you with that"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "content": "Can I have your full name?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Thank you! What is the name spelled on your account"}, {"role": "user", "content": "It's spelled with an a at the end instead of an o."}, {"role": "user", "content": "Alessandra."}, {"role": "assistant", "content": "Ok and for security purposes can you verify your zip code, telephone number and username"}, {"role": "user", "content": "38192"}, {"role": "user", "content": "My phone number is 9431817195"}, {"role": "user", "content": "I don't know my user name, I've just used my name."}, {"role": "assistant", "content": "Ok, do you know your email address"}, {"role": "user", "content": "aphoenix@gmail.com"}, {"role": "assistant", "content": "Thank you, I was able to verify your account. Give me a moment while I update your name"}, {"role": "assistant", "content": "Ok, I have updated your name on your account. Is there anything else I can help with"}, {"role": "user", "content": "No, that's all for today. Thanks for your help."}, {"role": "assistant", "content": "You're Welcome! Have a great day."}]
|
You too.
| 11 |
Customer name is sanya afzal. membership level is gold. email is sa135733@email.com. phone number is (097) 517-2036. order ID is 4757070665. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 5523 lincoln ave newark, wa 76490.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa135733@email.com", "member_level": "gold", "phone": "(097) 517-2036", "username": "sa135733"}, "order": {"street_address": "5523 lincoln ave", "full_address": "5523 lincoln ave newark, wa 76490", "city": "newark", "num_products": "1", "order_id": "4757070665", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "76490"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}]
|
Hi
| 1 |
Customer name is sanya afzal. membership level is gold. email is sa135733@email.com. phone number is (097) 517-2036. order ID is 4757070665. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 5523 lincoln ave newark, wa 76490.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa135733@email.com", "member_level": "gold", "phone": "(097) 517-2036", "username": "sa135733"}, "order": {"street_address": "5523 lincoln ave", "full_address": "5523 lincoln ave newark, wa 76490", "city": "newark", "num_products": "1", "order_id": "4757070665", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "76490"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "assistant", "content": "hi!"}]
|
I want to make a complaint
| 2 |
Customer name is sanya afzal. membership level is gold. email is sa135733@email.com. phone number is (097) 517-2036. order ID is 4757070665. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 5523 lincoln ave newark, wa 76490.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa135733@email.com", "member_level": "gold", "phone": "(097) 517-2036", "username": "sa135733"}, "order": {"street_address": "5523 lincoln ave", "full_address": "5523 lincoln ave newark, wa 76490", "city": "newark", "num_products": "1", "order_id": "4757070665", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "76490"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "assistant", "content": "hi!"}, {"role": "user", "content": "I want to make a complaint"}]
|
I was charged for an order and I didn't make any purchase
| 3 |
Customer name is sanya afzal. membership level is gold. email is sa135733@email.com. phone number is (097) 517-2036. order ID is 4757070665. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 5523 lincoln ave newark, wa 76490.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa135733@email.com", "member_level": "gold", "phone": "(097) 517-2036", "username": "sa135733"}, "order": {"street_address": "5523 lincoln ave", "full_address": "5523 lincoln ave newark, wa 76490", "city": "newark", "num_products": "1", "order_id": "4757070665", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "76490"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "assistant", "content": "hi!"}, {"role": "user", "content": "I want to make a complaint"}, {"role": "user", "content": "I was charged for an order and I didn't make any purchase"}, {"role": "assistant", "content": "ok, I'm sorry about that. I can definitely help with that. May I have your name please"}]
|
Sanya Afzal
| 4 |
Customer name is sanya afzal. membership level is gold. email is sa135733@email.com. phone number is (097) 517-2036. order ID is 4757070665. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 5523 lincoln ave newark, wa 76490.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa135733@email.com", "member_level": "gold", "phone": "(097) 517-2036", "username": "sa135733"}, "order": {"street_address": "5523 lincoln ave", "full_address": "5523 lincoln ave newark, wa 76490", "city": "newark", "num_products": "1", "order_id": "4757070665", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "76490"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "assistant", "content": "hi!"}, {"role": "user", "content": "I want to make a complaint"}, {"role": "user", "content": "I was charged for an order and I didn't make any purchase"}, {"role": "assistant", "content": "ok, I'm sorry about that. I can definitely help with that. May I have your name please"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thanks for that, can I have your username, email address and order ID please?"}]
|
Username: sa135733
| 5 |
Customer name is sanya afzal. membership level is gold. email is sa135733@email.com. phone number is (097) 517-2036. order ID is 4757070665. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 5523 lincoln ave newark, wa 76490.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa135733@email.com", "member_level": "gold", "phone": "(097) 517-2036", "username": "sa135733"}, "order": {"street_address": "5523 lincoln ave", "full_address": "5523 lincoln ave newark, wa 76490", "city": "newark", "num_products": "1", "order_id": "4757070665", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "76490"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "assistant", "content": "hi!"}, {"role": "user", "content": "I want to make a complaint"}, {"role": "user", "content": "I was charged for an order and I didn't make any purchase"}, {"role": "assistant", "content": "ok, I'm sorry about that. I can definitely help with that. May I have your name please"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thanks for that, can I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: sa135733"}]
|
Email Address: sa135733@email.com
| 6 |
Customer name is sanya afzal. membership level is gold. email is sa135733@email.com. phone number is (097) 517-2036. order ID is 4757070665. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 5523 lincoln ave newark, wa 76490.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa135733@email.com", "member_level": "gold", "phone": "(097) 517-2036", "username": "sa135733"}, "order": {"street_address": "5523 lincoln ave", "full_address": "5523 lincoln ave newark, wa 76490", "city": "newark", "num_products": "1", "order_id": "4757070665", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "76490"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "assistant", "content": "hi!"}, {"role": "user", "content": "I want to make a complaint"}, {"role": "user", "content": "I was charged for an order and I didn't make any purchase"}, {"role": "assistant", "content": "ok, I'm sorry about that. I can definitely help with that. May I have your name please"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thanks for that, can I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: sa135733"}, {"role": "user", "content": "Email Address: sa135733@email.com"}]
|
Order ID: 4757070665
| 7 |
Customer name is sanya afzal. membership level is gold. email is sa135733@email.com. phone number is (097) 517-2036. order ID is 4757070665. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 5523 lincoln ave newark, wa 76490.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa135733@email.com", "member_level": "gold", "phone": "(097) 517-2036", "username": "sa135733"}, "order": {"street_address": "5523 lincoln ave", "full_address": "5523 lincoln ave newark, wa 76490", "city": "newark", "num_products": "1", "order_id": "4757070665", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "76490"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "assistant", "content": "hi!"}, {"role": "user", "content": "I want to make a complaint"}, {"role": "user", "content": "I was charged for an order and I didn't make any purchase"}, {"role": "assistant", "content": "ok, I'm sorry about that. I can definitely help with that. May I have your name please"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thanks for that, can I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: sa135733"}, {"role": "user", "content": "Email Address: sa135733@email.com"}, {"role": "user", "content": "Order ID: 4757070665"}, {"role": "assistant", "content": "Thank you - and do you know your membership level?"}, {"role": "assistant", "content": "your membership level please?"}]
|
Gold
| 8 |
Customer name is sanya afzal. membership level is gold. email is sa135733@email.com. phone number is (097) 517-2036. order ID is 4757070665. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 5523 lincoln ave newark, wa 76490.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa135733@email.com", "member_level": "gold", "phone": "(097) 517-2036", "username": "sa135733"}, "order": {"street_address": "5523 lincoln ave", "full_address": "5523 lincoln ave newark, wa 76490", "city": "newark", "num_products": "1", "order_id": "4757070665", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "76490"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "assistant", "content": "hi!"}, {"role": "user", "content": "I want to make a complaint"}, {"role": "user", "content": "I was charged for an order and I didn't make any purchase"}, {"role": "assistant", "content": "ok, I'm sorry about that. I can definitely help with that. May I have your name please"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thanks for that, can I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: sa135733"}, {"role": "user", "content": "Email Address: sa135733@email.com"}, {"role": "user", "content": "Order ID: 4757070665"}, {"role": "assistant", "content": "Thank you - and do you know your membership level?"}, {"role": "assistant", "content": "your membership level please?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "great! how much were your charged?"}]
|
$84
| 9 |
Customer name is sanya afzal. membership level is gold. email is sa135733@email.com. phone number is (097) 517-2036. order ID is 4757070665. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 5523 lincoln ave newark, wa 76490.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa135733@email.com", "member_level": "gold", "phone": "(097) 517-2036", "username": "sa135733"}, "order": {"street_address": "5523 lincoln ave", "full_address": "5523 lincoln ave newark, wa 76490", "city": "newark", "num_products": "1", "order_id": "4757070665", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "76490"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "assistant", "content": "hi!"}, {"role": "user", "content": "I want to make a complaint"}, {"role": "user", "content": "I was charged for an order and I didn't make any purchase"}, {"role": "assistant", "content": "ok, I'm sorry about that. I can definitely help with that. May I have your name please"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thanks for that, can I have your username, email address and order ID please?"}, {"role": "user", "content": "Username: sa135733"}, {"role": "user", "content": "Email Address: sa135733@email.com"}, {"role": "user", "content": "Order ID: 4757070665"}, {"role": "assistant", "content": "Thank you - and do you know your membership level?"}, {"role": "assistant", "content": "your membership level please?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "great! how much were your charged?"}, {"role": "user", "content": "$84"}, {"role": "assistant", "content": "ok, I have gone ahead and refunded you the $84 - again very sorry for that accidental charge."}, {"role": "assistant", "content": "Was there anything else I could help you with?"}]
|
That will be all. Thanks
| 10 |
Customer name is sanya afzal. membership level is bronze. email is safzal59@email.com. phone number is (697) 557-2721. order ID is 5641913094. purchase date was 2019-09-07. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0760 2nd ave san mateo, ca 65607.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "vfk3ye26vs", "customer_name": "sanya afzal", "email": "safzal59@email.com", "member_level": "bronze", "phone": "(697) 557-2721", "username": "safzal59"}, "order": {"street_address": "0760 2nd ave", "full_address": "0760 2nd ave san mateo, ca 65607", "city": "san mateo", "num_products": "1", "order_id": "5641913094", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-09-07", "shipping_status": "delivered", "state": "ca", "zip_code": "65607"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you?"}]
|
Hi my shipping cost was too high on a purchase I made
| 1 |
Customer name is sanya afzal. membership level is bronze. email is safzal59@email.com. phone number is (697) 557-2721. order ID is 5641913094. purchase date was 2019-09-07. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0760 2nd ave san mateo, ca 65607.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "vfk3ye26vs", "customer_name": "sanya afzal", "email": "safzal59@email.com", "member_level": "bronze", "phone": "(697) 557-2721", "username": "safzal59"}, "order": {"street_address": "0760 2nd ave", "full_address": "0760 2nd ave san mateo, ca 65607", "city": "san mateo", "num_products": "1", "order_id": "5641913094", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-09-07", "shipping_status": "delivered", "state": "ca", "zip_code": "65607"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you?"}, {"role": "user", "content": "Hi my shipping cost was too high on a purchase I made"}, {"role": "assistant", "content": "Okay did you want to cancel the order?"}]
|
It's been delivered, can I get a refund on the shipping charge?
| 2 |
Customer name is sanya afzal. membership level is bronze. email is safzal59@email.com. phone number is (697) 557-2721. order ID is 5641913094. purchase date was 2019-09-07. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0760 2nd ave san mateo, ca 65607.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "vfk3ye26vs", "customer_name": "sanya afzal", "email": "safzal59@email.com", "member_level": "bronze", "phone": "(697) 557-2721", "username": "safzal59"}, "order": {"street_address": "0760 2nd ave", "full_address": "0760 2nd ave san mateo, ca 65607", "city": "san mateo", "num_products": "1", "order_id": "5641913094", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-09-07", "shipping_status": "delivered", "state": "ca", "zip_code": "65607"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you?"}, {"role": "user", "content": "Hi my shipping cost was too high on a purchase I made"}, {"role": "assistant", "content": "Okay did you want to cancel the order?"}, {"role": "user", "content": "It's been delivered, can I get a refund on the shipping charge?"}, {"role": "assistant", "content": "Can I have your name, username, email address and order ID"}]
|
Sanya Afzal
| 3 |
Customer name is sanya afzal. membership level is bronze. email is safzal59@email.com. phone number is (697) 557-2721. order ID is 5641913094. purchase date was 2019-09-07. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0760 2nd ave san mateo, ca 65607.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "vfk3ye26vs", "customer_name": "sanya afzal", "email": "safzal59@email.com", "member_level": "bronze", "phone": "(697) 557-2721", "username": "safzal59"}, "order": {"street_address": "0760 2nd ave", "full_address": "0760 2nd ave san mateo, ca 65607", "city": "san mateo", "num_products": "1", "order_id": "5641913094", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-09-07", "shipping_status": "delivered", "state": "ca", "zip_code": "65607"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you?"}, {"role": "user", "content": "Hi my shipping cost was too high on a purchase I made"}, {"role": "assistant", "content": "Okay did you want to cancel the order?"}, {"role": "user", "content": "It's been delivered, can I get a refund on the shipping charge?"}, {"role": "assistant", "content": "Can I have your name, username, email address and order ID"}, {"role": "user", "content": "Sanya Afzal"}]
|
Username: safzal59
| 4 |
Customer name is sanya afzal. membership level is bronze. email is safzal59@email.com. phone number is (697) 557-2721. order ID is 5641913094. purchase date was 2019-09-07. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0760 2nd ave san mateo, ca 65607.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "vfk3ye26vs", "customer_name": "sanya afzal", "email": "safzal59@email.com", "member_level": "bronze", "phone": "(697) 557-2721", "username": "safzal59"}, "order": {"street_address": "0760 2nd ave", "full_address": "0760 2nd ave san mateo, ca 65607", "city": "san mateo", "num_products": "1", "order_id": "5641913094", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-09-07", "shipping_status": "delivered", "state": "ca", "zip_code": "65607"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you?"}, {"role": "user", "content": "Hi my shipping cost was too high on a purchase I made"}, {"role": "assistant", "content": "Okay did you want to cancel the order?"}, {"role": "user", "content": "It's been delivered, can I get a refund on the shipping charge?"}, {"role": "assistant", "content": "Can I have your name, username, email address and order ID"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "user", "content": "Username: safzal59"}]
|
Order ID: 5641913094
| 5 |
Customer name is sanya afzal. membership level is bronze. email is safzal59@email.com. phone number is (697) 557-2721. order ID is 5641913094. purchase date was 2019-09-07. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0760 2nd ave san mateo, ca 65607.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "vfk3ye26vs", "customer_name": "sanya afzal", "email": "safzal59@email.com", "member_level": "bronze", "phone": "(697) 557-2721", "username": "safzal59"}, "order": {"street_address": "0760 2nd ave", "full_address": "0760 2nd ave san mateo, ca 65607", "city": "san mateo", "num_products": "1", "order_id": "5641913094", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-09-07", "shipping_status": "delivered", "state": "ca", "zip_code": "65607"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you?"}, {"role": "user", "content": "Hi my shipping cost was too high on a purchase I made"}, {"role": "assistant", "content": "Okay did you want to cancel the order?"}, {"role": "user", "content": "It's been delivered, can I get a refund on the shipping charge?"}, {"role": "assistant", "content": "Can I have your name, username, email address and order ID"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "user", "content": "Username: safzal59"}, {"role": "user", "content": "Order ID: 5641913094"}]
|
Email Address: safzal59@email.com
| 6 |
Customer name is sanya afzal. membership level is bronze. email is safzal59@email.com. phone number is (697) 557-2721. order ID is 5641913094. purchase date was 2019-09-07. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0760 2nd ave san mateo, ca 65607.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "vfk3ye26vs", "customer_name": "sanya afzal", "email": "safzal59@email.com", "member_level": "bronze", "phone": "(697) 557-2721", "username": "safzal59"}, "order": {"street_address": "0760 2nd ave", "full_address": "0760 2nd ave san mateo, ca 65607", "city": "san mateo", "num_products": "1", "order_id": "5641913094", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-09-07", "shipping_status": "delivered", "state": "ca", "zip_code": "65607"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you?"}, {"role": "user", "content": "Hi my shipping cost was too high on a purchase I made"}, {"role": "assistant", "content": "Okay did you want to cancel the order?"}, {"role": "user", "content": "It's been delivered, can I get a refund on the shipping charge?"}, {"role": "assistant", "content": "Can I have your name, username, email address and order ID"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "user", "content": "Username: safzal59"}, {"role": "user", "content": "Order ID: 5641913094"}, {"role": "user", "content": "Email Address: safzal59@email.com"}, {"role": "assistant", "content": "Unfortunately since it was already delivered thew best I can do is a partial refund of $8."}]
|
That works for me. Thanks
| 7 |
Customer name is sanya afzal. membership level is bronze. email is safzal59@email.com. phone number is (697) 557-2721. order ID is 5641913094. purchase date was 2019-09-07. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0760 2nd ave san mateo, ca 65607.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "vfk3ye26vs", "customer_name": "sanya afzal", "email": "safzal59@email.com", "member_level": "bronze", "phone": "(697) 557-2721", "username": "safzal59"}, "order": {"street_address": "0760 2nd ave", "full_address": "0760 2nd ave san mateo, ca 65607", "city": "san mateo", "num_products": "1", "order_id": "5641913094", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-09-07", "shipping_status": "delivered", "state": "ca", "zip_code": "65607"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you?"}, {"role": "user", "content": "Hi my shipping cost was too high on a purchase I made"}, {"role": "assistant", "content": "Okay did you want to cancel the order?"}, {"role": "user", "content": "It's been delivered, can I get a refund on the shipping charge?"}, {"role": "assistant", "content": "Can I have your name, username, email address and order ID"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "user", "content": "Username: safzal59"}, {"role": "user", "content": "Order ID: 5641913094"}, {"role": "user", "content": "Email Address: safzal59@email.com"}, {"role": "assistant", "content": "Unfortunately since it was already delivered thew best I can do is a partial refund of $8."}, {"role": "user", "content": "That works for me. Thanks"}, {"role": "assistant", "content": "Is there anything else I can help you with?"}]
|
that's all thank you
| 8 |
Customer name is sanya afzal. membership level is bronze. email is safzal59@email.com. phone number is (697) 557-2721. order ID is 5641913094. purchase date was 2019-09-07. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0760 2nd ave san mateo, ca 65607.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "vfk3ye26vs", "customer_name": "sanya afzal", "email": "safzal59@email.com", "member_level": "bronze", "phone": "(697) 557-2721", "username": "safzal59"}, "order": {"street_address": "0760 2nd ave", "full_address": "0760 2nd ave san mateo, ca 65607", "city": "san mateo", "num_products": "1", "order_id": "5641913094", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-09-07", "shipping_status": "delivered", "state": "ca", "zip_code": "65607"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you?"}, {"role": "user", "content": "Hi my shipping cost was too high on a purchase I made"}, {"role": "assistant", "content": "Okay did you want to cancel the order?"}, {"role": "user", "content": "It's been delivered, can I get a refund on the shipping charge?"}, {"role": "assistant", "content": "Can I have your name, username, email address and order ID"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "user", "content": "Username: safzal59"}, {"role": "user", "content": "Order ID: 5641913094"}, {"role": "user", "content": "Email Address: safzal59@email.com"}, {"role": "assistant", "content": "Unfortunately since it was already delivered thew best I can do is a partial refund of $8."}, {"role": "user", "content": "That works for me. Thanks"}, {"role": "assistant", "content": "Is there anything else I can help you with?"}, {"role": "user", "content": "that's all thank you"}]
|
Have a nice day
| 9 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo273@email.com. phone number is (324) 145-8061. order ID is 1764379973. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 2363 kennedy st san lima, wa 74408.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "js21vwv3rd", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo273@email.com", "member_level": "guest", "phone": "(324) 145-8061", "username": "rodriguezdomingo273"}, "order": {"street_address": "2363 kennedy st", "full_address": "2363 kennedy st san lima, wa 74408", "city": "san lima", "num_products": "1", "order_id": "1764379973", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "74408"}, "product": {"names": ["michael_kors jacket"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}]
|
Hi, sorry I was attending another thing.
| 1 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo273@email.com. phone number is (324) 145-8061. order ID is 1764379973. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 2363 kennedy st san lima, wa 74408.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "js21vwv3rd", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo273@email.com", "member_level": "guest", "phone": "(324) 145-8061", "username": "rodriguezdomingo273"}, "order": {"street_address": "2363 kennedy st", "full_address": "2363 kennedy st san lima, wa 74408", "city": "san lima", "num_products": "1", "order_id": "1764379973", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "74408"}, "product": {"names": ["michael_kors jacket"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi, sorry I was attending another thing."}]
|
I am mad, because I noticed that your item is way overpricec.
| 2 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo273@email.com. phone number is (324) 145-8061. order ID is 1764379973. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 2363 kennedy st san lima, wa 74408.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "js21vwv3rd", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo273@email.com", "member_level": "guest", "phone": "(324) 145-8061", "username": "rodriguezdomingo273"}, "order": {"street_address": "2363 kennedy st", "full_address": "2363 kennedy st san lima, wa 74408", "city": "san lima", "num_products": "1", "order_id": "1764379973", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "74408"}, "product": {"names": ["michael_kors jacket"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi, sorry I was attending another thing."}, {"role": "user", "content": "I am mad, because I noticed that your item is way overpricec."}]
|
overpriced*
| 3 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo273@email.com. phone number is (324) 145-8061. order ID is 1764379973. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 2363 kennedy st san lima, wa 74408.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "js21vwv3rd", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo273@email.com", "member_level": "guest", "phone": "(324) 145-8061", "username": "rodriguezdomingo273"}, "order": {"street_address": "2363 kennedy st", "full_address": "2363 kennedy st san lima, wa 74408", "city": "san lima", "num_products": "1", "order_id": "1764379973", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "74408"}, "product": {"names": ["michael_kors jacket"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi, sorry I was attending another thing."}, {"role": "user", "content": "I am mad, because I noticed that your item is way overpricec."}, {"role": "user", "content": "overpriced*"}, {"role": "assistant", "content": "I see. And what are you comparing the price to?"}]
|
Another online retailers, I bought a jacket from you at $64
| 4 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo273@email.com. phone number is (324) 145-8061. order ID is 1764379973. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 2363 kennedy st san lima, wa 74408.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "js21vwv3rd", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo273@email.com", "member_level": "guest", "phone": "(324) 145-8061", "username": "rodriguezdomingo273"}, "order": {"street_address": "2363 kennedy st", "full_address": "2363 kennedy st san lima, wa 74408", "city": "san lima", "num_products": "1", "order_id": "1764379973", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "74408"}, "product": {"names": ["michael_kors jacket"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi, sorry I was attending another thing."}, {"role": "user", "content": "I am mad, because I noticed that your item is way overpricec."}, {"role": "user", "content": "overpriced*"}, {"role": "assistant", "content": "I see. And what are you comparing the price to?"}, {"role": "user", "content": "Another online retailers, I bought a jacket from you at $64"}]
|
And I could have bought it from 50$ at eBay
| 5 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo273@email.com. phone number is (324) 145-8061. order ID is 1764379973. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 2363 kennedy st san lima, wa 74408.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "js21vwv3rd", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo273@email.com", "member_level": "guest", "phone": "(324) 145-8061", "username": "rodriguezdomingo273"}, "order": {"street_address": "2363 kennedy st", "full_address": "2363 kennedy st san lima, wa 74408", "city": "san lima", "num_products": "1", "order_id": "1764379973", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "74408"}, "product": {"names": ["michael_kors jacket"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi, sorry I was attending another thing."}, {"role": "user", "content": "I am mad, because I noticed that your item is way overpricec."}, {"role": "user", "content": "overpriced*"}, {"role": "assistant", "content": "I see. And what are you comparing the price to?"}, {"role": "user", "content": "Another online retailers, I bought a jacket from you at $64"}, {"role": "user", "content": "And I could have bought it from 50$ at eBay"}, {"role": "assistant", "content": "May I have your name please?"}]
|
Rodriguez Domingo
| 6 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo273@email.com. phone number is (324) 145-8061. order ID is 1764379973. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 2363 kennedy st san lima, wa 74408.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "js21vwv3rd", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo273@email.com", "member_level": "guest", "phone": "(324) 145-8061", "username": "rodriguezdomingo273"}, "order": {"street_address": "2363 kennedy st", "full_address": "2363 kennedy st san lima, wa 74408", "city": "san lima", "num_products": "1", "order_id": "1764379973", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "74408"}, "product": {"names": ["michael_kors jacket"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi, sorry I was attending another thing."}, {"role": "user", "content": "I am mad, because I noticed that your item is way overpricec."}, {"role": "user", "content": "overpriced*"}, {"role": "assistant", "content": "I see. And what are you comparing the price to?"}, {"role": "user", "content": "Another online retailers, I bought a jacket from you at $64"}, {"role": "user", "content": "And I could have bought it from 50$ at eBay"}, {"role": "assistant", "content": "May I have your name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Can I have your account ID and Order ID?"}]
|
JS21VWV3RD
| 7 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo273@email.com. phone number is (324) 145-8061. order ID is 1764379973. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 2363 kennedy st san lima, wa 74408.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "js21vwv3rd", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo273@email.com", "member_level": "guest", "phone": "(324) 145-8061", "username": "rodriguezdomingo273"}, "order": {"street_address": "2363 kennedy st", "full_address": "2363 kennedy st san lima, wa 74408", "city": "san lima", "num_products": "1", "order_id": "1764379973", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "74408"}, "product": {"names": ["michael_kors jacket"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi, sorry I was attending another thing."}, {"role": "user", "content": "I am mad, because I noticed that your item is way overpricec."}, {"role": "user", "content": "overpriced*"}, {"role": "assistant", "content": "I see. And what are you comparing the price to?"}, {"role": "user", "content": "Another online retailers, I bought a jacket from you at $64"}, {"role": "user", "content": "And I could have bought it from 50$ at eBay"}, {"role": "assistant", "content": "May I have your name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Can I have your account ID and Order ID?"}, {"role": "user", "content": "JS21VWV3RD"}]
|
1764379973
| 8 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo273@email.com. phone number is (324) 145-8061. order ID is 1764379973. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 2363 kennedy st san lima, wa 74408.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "js21vwv3rd", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo273@email.com", "member_level": "guest", "phone": "(324) 145-8061", "username": "rodriguezdomingo273"}, "order": {"street_address": "2363 kennedy st", "full_address": "2363 kennedy st san lima, wa 74408", "city": "san lima", "num_products": "1", "order_id": "1764379973", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "74408"}, "product": {"names": ["michael_kors jacket"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi, sorry I was attending another thing."}, {"role": "user", "content": "I am mad, because I noticed that your item is way overpricec."}, {"role": "user", "content": "overpriced*"}, {"role": "assistant", "content": "I see. And what are you comparing the price to?"}, {"role": "user", "content": "Another online retailers, I bought a jacket from you at $64"}, {"role": "user", "content": "And I could have bought it from 50$ at eBay"}, {"role": "assistant", "content": "May I have your name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Can I have your account ID and Order ID?"}, {"role": "user", "content": "JS21VWV3RD"}, {"role": "user", "content": "1764379973"}, {"role": "assistant", "content": "Well you can rest assured that the product you received from us is authentic. That cant be said when ordering from ebay. Ebay is not a retailer for our jackets."}]
|
I see, but I want more than that. I mean, what can you offer me?
| 9 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo273@email.com. phone number is (324) 145-8061. order ID is 1764379973. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 2363 kennedy st san lima, wa 74408.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "js21vwv3rd", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo273@email.com", "member_level": "guest", "phone": "(324) 145-8061", "username": "rodriguezdomingo273"}, "order": {"street_address": "2363 kennedy st", "full_address": "2363 kennedy st san lima, wa 74408", "city": "san lima", "num_products": "1", "order_id": "1764379973", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "74408"}, "product": {"names": ["michael_kors jacket"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi, sorry I was attending another thing."}, {"role": "user", "content": "I am mad, because I noticed that your item is way overpricec."}, {"role": "user", "content": "overpriced*"}, {"role": "assistant", "content": "I see. And what are you comparing the price to?"}, {"role": "user", "content": "Another online retailers, I bought a jacket from you at $64"}, {"role": "user", "content": "And I could have bought it from 50$ at eBay"}, {"role": "assistant", "content": "May I have your name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Can I have your account ID and Order ID?"}, {"role": "user", "content": "JS21VWV3RD"}, {"role": "user", "content": "1764379973"}, {"role": "assistant", "content": "Well you can rest assured that the product you received from us is authentic. That cant be said when ordering from ebay. Ebay is not a retailer for our jackets."}, {"role": "user", "content": "I see, but I want more than that. I mean, what can you offer me?"}, {"role": "assistant", "content": "All of our sales are final. Ebay is not a source for us to compare price matching with."}, {"role": "assistant", "content": "Anything else I can help you with?"}]
|
Well, if that is your final saying. I see I have nothing else to do, but you have lost a customer. Bye.
| 10 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo273@email.com. phone number is (324) 145-8061. order ID is 1764379973. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 2363 kennedy st san lima, wa 74408.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "js21vwv3rd", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo273@email.com", "member_level": "guest", "phone": "(324) 145-8061", "username": "rodriguezdomingo273"}, "order": {"street_address": "2363 kennedy st", "full_address": "2363 kennedy st san lima, wa 74408", "city": "san lima", "num_products": "1", "order_id": "1764379973", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "74408"}, "product": {"names": ["michael_kors jacket"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi, sorry I was attending another thing."}, {"role": "user", "content": "I am mad, because I noticed that your item is way overpricec."}, {"role": "user", "content": "overpriced*"}, {"role": "assistant", "content": "I see. And what are you comparing the price to?"}, {"role": "user", "content": "Another online retailers, I bought a jacket from you at $64"}, {"role": "user", "content": "And I could have bought it from 50$ at eBay"}, {"role": "assistant", "content": "May I have your name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Can I have your account ID and Order ID?"}, {"role": "user", "content": "JS21VWV3RD"}, {"role": "user", "content": "1764379973"}, {"role": "assistant", "content": "Well you can rest assured that the product you received from us is authentic. That cant be said when ordering from ebay. Ebay is not a retailer for our jackets."}, {"role": "user", "content": "I see, but I want more than that. I mean, what can you offer me?"}, {"role": "assistant", "content": "All of our sales are final. Ebay is not a source for us to compare price matching with."}, {"role": "assistant", "content": "Anything else I can help you with?"}, {"role": "user", "content": "Well, if that is your final saying. I see I have nothing else to do, but you have lost a customer. Bye."}, {"role": "assistant", "content": "Here is a promo code you can use for next time MQHUN."}]
|
Great, thanks!
| 11 |
Customer name is rodriguez domingo. membership level is guest. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 7600 1st ave monterey, wa 2143.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "guest"}, "order": {"street_address": "7600 1st ave", "full_address": "7600 1st ave monterey, wa 2143", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "2143"}, "product": {"names": ["michael_kors shirt"], "amounts": [64]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[]
|
Hi
| 1 |
Customer name is rodriguez domingo. membership level is guest. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 7600 1st ave monterey, wa 2143.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "guest"}, "order": {"street_address": "7600 1st ave", "full_address": "7600 1st ave monterey, wa 2143", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "2143"}, "product": {"names": ["michael_kors shirt"], "amounts": [64]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello!"}, {"role": "assistant", "content": "How may I help you?"}]
|
i want to check the status of my account because i have a shipping question
| 2 |
Customer name is rodriguez domingo. membership level is guest. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 7600 1st ave monterey, wa 2143.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "guest"}, "order": {"street_address": "7600 1st ave", "full_address": "7600 1st ave monterey, wa 2143", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "2143"}, "product": {"names": ["michael_kors shirt"], "amounts": [64]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "i want to check the status of my account because i have a shipping question"}, {"role": "assistant", "content": "Okay."}, {"role": "assistant", "content": "May I have your full name and account ID Please?"}]
|
Rodriguez Domingo
| 3 |
Customer name is rodriguez domingo. membership level is guest. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 7600 1st ave monterey, wa 2143.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "guest"}, "order": {"street_address": "7600 1st ave", "full_address": "7600 1st ave monterey, wa 2143", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "2143"}, "product": {"names": ["michael_kors shirt"], "amounts": [64]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "i want to check the status of my account because i have a shipping question"}, {"role": "assistant", "content": "Okay."}, {"role": "assistant", "content": "May I have your full name and account ID Please?"}, {"role": "user", "content": "Rodriguez Domingo"}]
|
I dont know my account ID
| 4 |
Customer name is rodriguez domingo. membership level is guest. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 7600 1st ave monterey, wa 2143.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "guest"}, "order": {"street_address": "7600 1st ave", "full_address": "7600 1st ave monterey, wa 2143", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "2143"}, "product": {"names": ["michael_kors shirt"], "amounts": [64]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "i want to check the status of my account because i have a shipping question"}, {"role": "assistant", "content": "Okay."}, {"role": "assistant", "content": "May I have your full name and account ID Please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont know my account ID"}, {"role": "assistant", "content": "That is okay. Thank you."}, {"role": "assistant", "content": "What question do you have?"}]
|
I want to find out if my account includes free shipping from out of country
| 5 |
Customer name is rodriguez domingo. membership level is guest. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 7600 1st ave monterey, wa 2143.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "guest"}, "order": {"street_address": "7600 1st ave", "full_address": "7600 1st ave monterey, wa 2143", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "2143"}, "product": {"names": ["michael_kors shirt"], "amounts": [64]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "i want to check the status of my account because i have a shipping question"}, {"role": "assistant", "content": "Okay."}, {"role": "assistant", "content": "May I have your full name and account ID Please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont know my account ID"}, {"role": "assistant", "content": "That is okay. Thank you."}, {"role": "assistant", "content": "What question do you have?"}, {"role": "user", "content": "I want to find out if my account includes free shipping from out of country"}, {"role": "assistant", "content": "Okay. What level membership do you have?"}]
|
I'm a Guest
| 6 |
Customer name is rodriguez domingo. membership level is guest. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 7600 1st ave monterey, wa 2143.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "guest"}, "order": {"street_address": "7600 1st ave", "full_address": "7600 1st ave monterey, wa 2143", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "2143"}, "product": {"names": ["michael_kors shirt"], "amounts": [64]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "i want to check the status of my account because i have a shipping question"}, {"role": "assistant", "content": "Okay."}, {"role": "assistant", "content": "May I have your full name and account ID Please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont know my account ID"}, {"role": "assistant", "content": "That is okay. Thank you."}, {"role": "assistant", "content": "What question do you have?"}, {"role": "user", "content": "I want to find out if my account includes free shipping from out of country"}, {"role": "assistant", "content": "Okay. What level membership do you have?"}, {"role": "user", "content": "I'm a Guest"}, {"role": "assistant", "content": "There is no free shipping for out of the country for a guest."}]
|
Oh.
| 7 |
Customer name is rodriguez domingo. membership level is guest. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 7600 1st ave monterey, wa 2143.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "guest"}, "order": {"street_address": "7600 1st ave", "full_address": "7600 1st ave monterey, wa 2143", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "2143"}, "product": {"names": ["michael_kors shirt"], "amounts": [64]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "i want to check the status of my account because i have a shipping question"}, {"role": "assistant", "content": "Okay."}, {"role": "assistant", "content": "May I have your full name and account ID Please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont know my account ID"}, {"role": "assistant", "content": "That is okay. Thank you."}, {"role": "assistant", "content": "What question do you have?"}, {"role": "user", "content": "I want to find out if my account includes free shipping from out of country"}, {"role": "assistant", "content": "Okay. What level membership do you have?"}, {"role": "user", "content": "I'm a Guest"}, {"role": "assistant", "content": "There is no free shipping for out of the country for a guest."}, {"role": "user", "content": "Oh."}]
|
Which membership level does free shipping apply to
| 8 |
Customer name is rodriguez domingo. membership level is guest. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 7600 1st ave monterey, wa 2143.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "guest"}, "order": {"street_address": "7600 1st ave", "full_address": "7600 1st ave monterey, wa 2143", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "2143"}, "product": {"names": ["michael_kors shirt"], "amounts": [64]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "i want to check the status of my account because i have a shipping question"}, {"role": "assistant", "content": "Okay."}, {"role": "assistant", "content": "May I have your full name and account ID Please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont know my account ID"}, {"role": "assistant", "content": "That is okay. Thank you."}, {"role": "assistant", "content": "What question do you have?"}, {"role": "user", "content": "I want to find out if my account includes free shipping from out of country"}, {"role": "assistant", "content": "Okay. What level membership do you have?"}, {"role": "user", "content": "I'm a Guest"}, {"role": "assistant", "content": "There is no free shipping for out of the country for a guest."}, {"role": "user", "content": "Oh."}, {"role": "user", "content": "Which membership level does free shipping apply to"}, {"role": "assistant", "content": "I will send you a link that will allow you to see what levels provide free shipping and you can pick what suits your needs the best."}]
|
Okay. Thanks
| 9 |
Customer name is rodriguez domingo. membership level is guest. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 7600 1st ave monterey, wa 2143.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "guest"}, "order": {"street_address": "7600 1st ave", "full_address": "7600 1st ave monterey, wa 2143", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "2143"}, "product": {"names": ["michael_kors shirt"], "amounts": [64]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello!"}, {"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "i want to check the status of my account because i have a shipping question"}, {"role": "assistant", "content": "Okay."}, {"role": "assistant", "content": "May I have your full name and account ID Please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "I dont know my account ID"}, {"role": "assistant", "content": "That is okay. Thank you."}, {"role": "assistant", "content": "What question do you have?"}, {"role": "user", "content": "I want to find out if my account includes free shipping from out of country"}, {"role": "assistant", "content": "Okay. What level membership do you have?"}, {"role": "user", "content": "I'm a Guest"}, {"role": "assistant", "content": "There is no free shipping for out of the country for a guest."}, {"role": "user", "content": "Oh."}, {"role": "user", "content": "Which membership level does free shipping apply to"}, {"role": "assistant", "content": "I will send you a link that will allow you to see what levels provide free shipping and you can pick what suits your needs the best."}, {"role": "user", "content": "Okay. Thanks"}, {"role": "assistant", "content": "Is there anything else i can help you with?"}]
|
That will be all
| 10 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[]
|
Hi
| 1 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}]
|
I am super frustrated because search is taking a long time
| 2 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I am super frustrated because search is taking a long time"}]
|
all I see is a spinning wheel
| 3 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I am super frustrated because search is taking a long time"}, {"role": "user", "content": "all I see is a spinning wheel"}]
|
and all I want to do is shop
| 4 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I am super frustrated because search is taking a long time"}, {"role": "user", "content": "all I see is a spinning wheel"}, {"role": "user", "content": "and all I want to do is shop"}, {"role": "assistant", "content": "Alright so the search is giving you issues? Let me see how I can help"}]
|
Yes
| 5 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I am super frustrated because search is taking a long time"}, {"role": "user", "content": "all I see is a spinning wheel"}, {"role": "user", "content": "and all I want to do is shop"}, {"role": "assistant", "content": "Alright so the search is giving you issues? Let me see how I can help"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can you try logging out and back in?"}]
|
ok
| 6 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I am super frustrated because search is taking a long time"}, {"role": "user", "content": "all I see is a spinning wheel"}, {"role": "user", "content": "and all I want to do is shop"}, {"role": "assistant", "content": "Alright so the search is giving you issues? Let me see how I can help"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can you try logging out and back in?"}, {"role": "user", "content": "ok"}]
|
no it didnt work
| 7 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I am super frustrated because search is taking a long time"}, {"role": "user", "content": "all I see is a spinning wheel"}, {"role": "user", "content": "and all I want to do is shop"}, {"role": "assistant", "content": "Alright so the search is giving you issues? Let me see how I can help"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can you try logging out and back in?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "no it didnt work"}]
|
I have fever to shop since I am stuck at home
| 8 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I am super frustrated because search is taking a long time"}, {"role": "user", "content": "all I see is a spinning wheel"}, {"role": "user", "content": "and all I want to do is shop"}, {"role": "assistant", "content": "Alright so the search is giving you issues? Let me see how I can help"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can you try logging out and back in?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "no it didnt work"}, {"role": "user", "content": "I have fever to shop since I am stuck at home"}, {"role": "assistant", "content": "Now question, is the whole site slow or just the search?"}]
|
the entire site
| 9 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I am super frustrated because search is taking a long time"}, {"role": "user", "content": "all I see is a spinning wheel"}, {"role": "user", "content": "and all I want to do is shop"}, {"role": "assistant", "content": "Alright so the search is giving you issues? Let me see how I can help"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can you try logging out and back in?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "no it didnt work"}, {"role": "user", "content": "I have fever to shop since I am stuck at home"}, {"role": "assistant", "content": "Now question, is the whole site slow or just the search?"}, {"role": "user", "content": "the entire site"}, {"role": "assistant", "content": "Alright, that definitely helps me."}, {"role": "assistant", "content": "Can you go ahead and close other tabs or applications to see if that helps."}]
|
ok
| 10 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I am super frustrated because search is taking a long time"}, {"role": "user", "content": "all I see is a spinning wheel"}, {"role": "user", "content": "and all I want to do is shop"}, {"role": "assistant", "content": "Alright so the search is giving you issues? Let me see how I can help"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can you try logging out and back in?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "no it didnt work"}, {"role": "user", "content": "I have fever to shop since I am stuck at home"}, {"role": "assistant", "content": "Now question, is the whole site slow or just the search?"}, {"role": "user", "content": "the entire site"}, {"role": "assistant", "content": "Alright, that definitely helps me."}, {"role": "assistant", "content": "Can you go ahead and close other tabs or applications to see if that helps."}, {"role": "user", "content": "ok"}]
|
Oh yay that worked
| 11 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I am super frustrated because search is taking a long time"}, {"role": "user", "content": "all I see is a spinning wheel"}, {"role": "user", "content": "and all I want to do is shop"}, {"role": "assistant", "content": "Alright so the search is giving you issues? Let me see how I can help"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can you try logging out and back in?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "no it didnt work"}, {"role": "user", "content": "I have fever to shop since I am stuck at home"}, {"role": "assistant", "content": "Now question, is the whole site slow or just the search?"}, {"role": "user", "content": "the entire site"}, {"role": "assistant", "content": "Alright, that definitely helps me."}, {"role": "assistant", "content": "Can you go ahead and close other tabs or applications to see if that helps."}, {"role": "user", "content": "ok"}, {"role": "user", "content": "Oh yay that worked"}, {"role": "assistant", "content": "great glad that helped"}]
|
I had lots of tabs open
| 12 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I am super frustrated because search is taking a long time"}, {"role": "user", "content": "all I see is a spinning wheel"}, {"role": "user", "content": "and all I want to do is shop"}, {"role": "assistant", "content": "Alright so the search is giving you issues? Let me see how I can help"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can you try logging out and back in?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "no it didnt work"}, {"role": "user", "content": "I have fever to shop since I am stuck at home"}, {"role": "assistant", "content": "Now question, is the whole site slow or just the search?"}, {"role": "user", "content": "the entire site"}, {"role": "assistant", "content": "Alright, that definitely helps me."}, {"role": "assistant", "content": "Can you go ahead and close other tabs or applications to see if that helps."}, {"role": "user", "content": "ok"}, {"role": "user", "content": "Oh yay that worked"}, {"role": "assistant", "content": "great glad that helped"}, {"role": "user", "content": "I had lots of tabs open"}, {"role": "assistant", "content": "anything else I can help with?"}]
|
thank you for your help
| 13 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I am super frustrated because search is taking a long time"}, {"role": "user", "content": "all I see is a spinning wheel"}, {"role": "user", "content": "and all I want to do is shop"}, {"role": "assistant", "content": "Alright so the search is giving you issues? Let me see how I can help"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can you try logging out and back in?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "no it didnt work"}, {"role": "user", "content": "I have fever to shop since I am stuck at home"}, {"role": "assistant", "content": "Now question, is the whole site slow or just the search?"}, {"role": "user", "content": "the entire site"}, {"role": "assistant", "content": "Alright, that definitely helps me."}, {"role": "assistant", "content": "Can you go ahead and close other tabs or applications to see if that helps."}, {"role": "user", "content": "ok"}, {"role": "user", "content": "Oh yay that worked"}, {"role": "assistant", "content": "great glad that helped"}, {"role": "user", "content": "I had lots of tabs open"}, {"role": "assistant", "content": "anything else I can help with?"}, {"role": "user", "content": "thank you for your help"}]
|
no
| 14 |
Customer name is alessandro phoenix. membership level is silver. email is aphoenix334@email.com. phone number is (714) 697-6414. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2067 kennedy st raleigh, mi 30399.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix334@email.com", "member_level": "silver", "phone": "(714) 697-6414", "username": "aphoenix334"}, "order": {"street_address": "2067 kennedy st", "full_address": "2067 kennedy st raleigh, mi 30399", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 74, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "mi", "zip_code": "30399"}, "product": {"names": ["guess shirt"], "amounts": [74]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I am super frustrated because search is taking a long time"}, {"role": "user", "content": "all I see is a spinning wheel"}, {"role": "user", "content": "and all I want to do is shop"}, {"role": "assistant", "content": "Alright so the search is giving you issues? Let me see how I can help"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can you try logging out and back in?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "no it didnt work"}, {"role": "user", "content": "I have fever to shop since I am stuck at home"}, {"role": "assistant", "content": "Now question, is the whole site slow or just the search?"}, {"role": "user", "content": "the entire site"}, {"role": "assistant", "content": "Alright, that definitely helps me."}, {"role": "assistant", "content": "Can you go ahead and close other tabs or applications to see if that helps."}, {"role": "user", "content": "ok"}, {"role": "user", "content": "Oh yay that worked"}, {"role": "assistant", "content": "great glad that helped"}, {"role": "user", "content": "I had lots of tabs open"}, {"role": "assistant", "content": "anything else I can help with?"}, {"role": "user", "content": "thank you for your help"}, {"role": "user", "content": "no"}, {"role": "assistant", "content": "have a great day"}]
|
bye bye
| 15 |
Customer name is alessandro phoenix. membership level is gold. phone number is (825) 259-7529. order ID is 9861007961. delivery address is 3931 woodshore st brighton, ny 60174.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "tkfcbpxa4x", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(825) 259-7529"}, "order": {"street_address": "3931 woodshore st", "full_address": "3931 woodshore st brighton, ny 60174", "city": "brighton", "order_id": "9861007961", "state": "ny", "zip_code": "60174"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi. How can I help you?"}]
|
Hey there! Can you let me know the status of my subscription? Not sure if it's active or not, but I want to pay anything due on it so it doesn't lapse.
| 1 |
Customer name is alessandro phoenix. membership level is gold. phone number is (825) 259-7529. order ID is 9861007961. delivery address is 3931 woodshore st brighton, ny 60174.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "tkfcbpxa4x", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(825) 259-7529"}, "order": {"street_address": "3931 woodshore st", "full_address": "3931 woodshore st brighton, ny 60174", "city": "brighton", "order_id": "9861007961", "state": "ny", "zip_code": "60174"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi. How can I help you?"}, {"role": "user", "content": "Hey there! Can you let me know the status of my subscription? Not sure if it's active or not, but I want to pay anything due on it so it doesn't lapse."}]
|
Name is Alessandro Phoenix
| 2 |
Customer name is alessandro phoenix. membership level is gold. phone number is (825) 259-7529. order ID is 9861007961. delivery address is 3931 woodshore st brighton, ny 60174.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "tkfcbpxa4x", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(825) 259-7529"}, "order": {"street_address": "3931 woodshore st", "full_address": "3931 woodshore st brighton, ny 60174", "city": "brighton", "order_id": "9861007961", "state": "ny", "zip_code": "60174"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi. How can I help you?"}, {"role": "user", "content": "Hey there! Can you let me know the status of my subscription? Not sure if it's active or not, but I want to pay anything due on it so it doesn't lapse."}, {"role": "user", "content": "Name is Alessandro Phoenix"}, {"role": "assistant", "content": "Ok, I'll find out"}, {"role": "assistant", "content": "Can you tell me your account ID and an order ID?"}]
|
TKFCBPXA4X
| 3 |
Customer name is alessandro phoenix. membership level is gold. phone number is (825) 259-7529. order ID is 9861007961. delivery address is 3931 woodshore st brighton, ny 60174.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "tkfcbpxa4x", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(825) 259-7529"}, "order": {"street_address": "3931 woodshore st", "full_address": "3931 woodshore st brighton, ny 60174", "city": "brighton", "order_id": "9861007961", "state": "ny", "zip_code": "60174"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi. How can I help you?"}, {"role": "user", "content": "Hey there! Can you let me know the status of my subscription? Not sure if it's active or not, but I want to pay anything due on it so it doesn't lapse."}, {"role": "user", "content": "Name is Alessandro Phoenix"}, {"role": "assistant", "content": "Ok, I'll find out"}, {"role": "assistant", "content": "Can you tell me your account ID and an order ID?"}, {"role": "user", "content": "TKFCBPXA4X"}]
|
9861007961
| 4 |
Customer name is alessandro phoenix. membership level is gold. phone number is (825) 259-7529. order ID is 9861007961. delivery address is 3931 woodshore st brighton, ny 60174.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "tkfcbpxa4x", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(825) 259-7529"}, "order": {"street_address": "3931 woodshore st", "full_address": "3931 woodshore st brighton, ny 60174", "city": "brighton", "order_id": "9861007961", "state": "ny", "zip_code": "60174"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi. How can I help you?"}, {"role": "user", "content": "Hey there! Can you let me know the status of my subscription? Not sure if it's active or not, but I want to pay anything due on it so it doesn't lapse."}, {"role": "user", "content": "Name is Alessandro Phoenix"}, {"role": "assistant", "content": "Ok, I'll find out"}, {"role": "assistant", "content": "Can you tell me your account ID and an order ID?"}, {"role": "user", "content": "TKFCBPXA4X"}, {"role": "user", "content": "9861007961"}, {"role": "assistant", "content": "Your subscription is active, but $49 was due yesterday"}]
|
Oh! No problem, I can pay it now if that's alright.
| 5 |
Customer name is alessandro phoenix. membership level is gold. phone number is (825) 259-7529. order ID is 9861007961. delivery address is 3931 woodshore st brighton, ny 60174.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "tkfcbpxa4x", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(825) 259-7529"}, "order": {"street_address": "3931 woodshore st", "full_address": "3931 woodshore st brighton, ny 60174", "city": "brighton", "order_id": "9861007961", "state": "ny", "zip_code": "60174"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi. How can I help you?"}, {"role": "user", "content": "Hey there! Can you let me know the status of my subscription? Not sure if it's active or not, but I want to pay anything due on it so it doesn't lapse."}, {"role": "user", "content": "Name is Alessandro Phoenix"}, {"role": "assistant", "content": "Ok, I'll find out"}, {"role": "assistant", "content": "Can you tell me your account ID and an order ID?"}, {"role": "user", "content": "TKFCBPXA4X"}, {"role": "user", "content": "9861007961"}, {"role": "assistant", "content": "Your subscription is active, but $49 was due yesterday"}, {"role": "user", "content": "Oh! No problem, I can pay it now if that's alright."}]
|
Just charge the credit card on my account, the full $49 would be fine.
| 6 |
Customer name is alessandro phoenix. membership level is gold. phone number is (825) 259-7529. order ID is 9861007961. delivery address is 3931 woodshore st brighton, ny 60174.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "tkfcbpxa4x", "customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(825) 259-7529"}, "order": {"street_address": "3931 woodshore st", "full_address": "3931 woodshore st brighton, ny 60174", "city": "brighton", "order_id": "9861007961", "state": "ny", "zip_code": "60174"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi. How can I help you?"}, {"role": "user", "content": "Hey there! Can you let me know the status of my subscription? Not sure if it's active or not, but I want to pay anything due on it so it doesn't lapse."}, {"role": "user", "content": "Name is Alessandro Phoenix"}, {"role": "assistant", "content": "Ok, I'll find out"}, {"role": "assistant", "content": "Can you tell me your account ID and an order ID?"}, {"role": "user", "content": "TKFCBPXA4X"}, {"role": "user", "content": "9861007961"}, {"role": "assistant", "content": "Your subscription is active, but $49 was due yesterday"}, {"role": "user", "content": "Oh! No problem, I can pay it now if that's alright."}, {"role": "user", "content": "Just charge the credit card on my account, the full $49 would be fine."}, {"role": "assistant", "content": "Ok"}, {"role": "assistant", "content": "Ok, your subscription is paid now"}]
|
Great! Thanks for your help. That's all I need.
| 7 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard547@email.com. phone number is (227) 624-1249. order ID is 7495718328. purchase date was 2019-12-05. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is credit card. delivery address is 4391 kennedy st baltimore, wa 14351.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard547@email.com", "member_level": "bronze", "phone": "(227) 624-1249", "username": "normanbouchard547"}, "order": {"street_address": "4391 kennedy st", "full_address": "4391 kennedy st baltimore, wa 14351", "city": "baltimore", "num_products": "1", "order_id": "7495718328", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-12-05", "state": "wa", "zip_code": "14351"}, "product": {"names": ["calvin_klein jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thank you for contacting us today. How can I help you?"}]
|
Hello, I purchased an item and would like to get a refund as I have changed my mind about it
| 1 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard547@email.com. phone number is (227) 624-1249. order ID is 7495718328. purchase date was 2019-12-05. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is credit card. delivery address is 4391 kennedy st baltimore, wa 14351.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard547@email.com", "member_level": "bronze", "phone": "(227) 624-1249", "username": "normanbouchard547"}, "order": {"street_address": "4391 kennedy st", "full_address": "4391 kennedy st baltimore, wa 14351", "city": "baltimore", "num_products": "1", "order_id": "7495718328", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-12-05", "state": "wa", "zip_code": "14351"}, "product": {"names": ["calvin_klein jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thank you for contacting us today. How can I help you?"}, {"role": "user", "content": "Hello, I purchased an item and would like to get a refund as I have changed my mind about it"}, {"role": "assistant", "content": "Okay I can help you with that. Can I get your name please?"}]
|
Norman Bouchard
| 2 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard547@email.com. phone number is (227) 624-1249. order ID is 7495718328. purchase date was 2019-12-05. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is credit card. delivery address is 4391 kennedy st baltimore, wa 14351.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard547@email.com", "member_level": "bronze", "phone": "(227) 624-1249", "username": "normanbouchard547"}, "order": {"street_address": "4391 kennedy st", "full_address": "4391 kennedy st baltimore, wa 14351", "city": "baltimore", "num_products": "1", "order_id": "7495718328", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-12-05", "state": "wa", "zip_code": "14351"}, "product": {"names": ["calvin_klein jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thank you for contacting us today. How can I help you?"}, {"role": "user", "content": "Hello, I purchased an item and would like to get a refund as I have changed my mind about it"}, {"role": "assistant", "content": "Okay I can help you with that. Can I get your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Thank you, Norman. Now can I also get your username, email address, and Order ID?"}]
|
normanbouchard547@email.com, normanbouchard547 and the order id is 7495718328
| 3 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard547@email.com. phone number is (227) 624-1249. order ID is 7495718328. purchase date was 2019-12-05. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is credit card. delivery address is 4391 kennedy st baltimore, wa 14351.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard547@email.com", "member_level": "bronze", "phone": "(227) 624-1249", "username": "normanbouchard547"}, "order": {"street_address": "4391 kennedy st", "full_address": "4391 kennedy st baltimore, wa 14351", "city": "baltimore", "num_products": "1", "order_id": "7495718328", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-12-05", "state": "wa", "zip_code": "14351"}, "product": {"names": ["calvin_klein jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thank you for contacting us today. How can I help you?"}, {"role": "user", "content": "Hello, I purchased an item and would like to get a refund as I have changed my mind about it"}, {"role": "assistant", "content": "Okay I can help you with that. Can I get your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Thank you, Norman. Now can I also get your username, email address, and Order ID?"}, {"role": "user", "content": "normanbouchard547@email.com, normanbouchard547 and the order id is 7495718328"}, {"role": "assistant", "content": "Perfect! Thank you! Okay how would you like that refund today? We can refund it via a gift card, add value to your account, paper check, or back to the credit card on file."}]
|
yes please
| 4 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard547@email.com. phone number is (227) 624-1249. order ID is 7495718328. purchase date was 2019-12-05. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is credit card. delivery address is 4391 kennedy st baltimore, wa 14351.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard547@email.com", "member_level": "bronze", "phone": "(227) 624-1249", "username": "normanbouchard547"}, "order": {"street_address": "4391 kennedy st", "full_address": "4391 kennedy st baltimore, wa 14351", "city": "baltimore", "num_products": "1", "order_id": "7495718328", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-12-05", "state": "wa", "zip_code": "14351"}, "product": {"names": ["calvin_klein jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thank you for contacting us today. How can I help you?"}, {"role": "user", "content": "Hello, I purchased an item and would like to get a refund as I have changed my mind about it"}, {"role": "assistant", "content": "Okay I can help you with that. Can I get your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Thank you, Norman. Now can I also get your username, email address, and Order ID?"}, {"role": "user", "content": "normanbouchard547@email.com, normanbouchard547 and the order id is 7495718328"}, {"role": "assistant", "content": "Perfect! Thank you! Okay how would you like that refund today? We can refund it via a gift card, add value to your account, paper check, or back to the credit card on file."}, {"role": "user", "content": "yes please"}, {"role": "assistant", "content": "Which method of refund would you like?"}]
|
gift card please
| 5 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard547@email.com. phone number is (227) 624-1249. order ID is 7495718328. purchase date was 2019-12-05. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. payment method is credit card. delivery address is 4391 kennedy st baltimore, wa 14351.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard547@email.com", "member_level": "bronze", "phone": "(227) 624-1249", "username": "normanbouchard547"}, "order": {"street_address": "4391 kennedy st", "full_address": "4391 kennedy st baltimore, wa 14351", "city": "baltimore", "num_products": "1", "order_id": "7495718328", "packaging": "yes", "payment_method": "credit card", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-12-05", "state": "wa", "zip_code": "14351"}, "product": {"names": ["calvin_klein jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! Thank you for contacting us today. How can I help you?"}, {"role": "user", "content": "Hello, I purchased an item and would like to get a refund as I have changed my mind about it"}, {"role": "assistant", "content": "Okay I can help you with that. Can I get your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "Thank you, Norman. Now can I also get your username, email address, and Order ID?"}, {"role": "user", "content": "normanbouchard547@email.com, normanbouchard547 and the order id is 7495718328"}, {"role": "assistant", "content": "Perfect! Thank you! Okay how would you like that refund today? We can refund it via a gift card, add value to your account, paper check, or back to the credit card on file."}, {"role": "user", "content": "yes please"}, {"role": "assistant", "content": "Which method of refund would you like?"}, {"role": "user", "content": "gift card please"}, {"role": "assistant", "content": "Okay can I get your address please for that gift card?"}]
|
4391 Kennedy St Baltimore, WA 14351
| 6 |
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