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stringlengths 136
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stringlengths 1
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39
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|---|---|---|---|---|---|
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}]
|
Hi I have a question about a refund.
| 1 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}]
|
I should have seen it awhile ago but I haven't yet. Can you check?
| 2 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}]
|
Sanya Afzal
| 3 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}]
|
I already returned the item over a month ago
| 4 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}]
|
it shouldn't take that long for a refund
| 5 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}, {"role": "user", "content": "it shouldn't take that long for a refund"}]
|
so that's why I'm checking
| 6 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}, {"role": "user", "content": "it shouldn't take that long for a refund"}, {"role": "user", "content": "so that's why I'm checking"}, {"role": "assistant", "content": "I agree. I can look into that for you."}, {"role": "assistant", "content": "Can I get your username, email address and order ID? That way I can bring up the order for you."}]
|
sa987286
| 7 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}, {"role": "user", "content": "it shouldn't take that long for a refund"}, {"role": "user", "content": "so that's why I'm checking"}, {"role": "assistant", "content": "I agree. I can look into that for you."}, {"role": "assistant", "content": "Can I get your username, email address and order ID? That way I can bring up the order for you."}, {"role": "user", "content": "sa987286"}]
|
sa987286@email.com
| 8 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}, {"role": "user", "content": "it shouldn't take that long for a refund"}, {"role": "user", "content": "so that's why I'm checking"}, {"role": "assistant", "content": "I agree. I can look into that for you."}, {"role": "assistant", "content": "Can I get your username, email address and order ID? That way I can bring up the order for you."}, {"role": "user", "content": "sa987286"}, {"role": "user", "content": " sa987286@email.com"}]
|
9508001039
| 9 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}, {"role": "user", "content": "it shouldn't take that long for a refund"}, {"role": "user", "content": "so that's why I'm checking"}, {"role": "assistant", "content": "I agree. I can look into that for you."}, {"role": "assistant", "content": "Can I get your username, email address and order ID? That way I can bring up the order for you."}, {"role": "user", "content": "sa987286"}, {"role": "user", "content": " sa987286@email.com"}, {"role": "user", "content": "9508001039"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "And, again, how long have you been waiting on this refund?"}]
|
A month at least
| 10 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}, {"role": "user", "content": "it shouldn't take that long for a refund"}, {"role": "user", "content": "so that's why I'm checking"}, {"role": "assistant", "content": "I agree. I can look into that for you."}, {"role": "assistant", "content": "Can I get your username, email address and order ID? That way I can bring up the order for you."}, {"role": "user", "content": "sa987286"}, {"role": "user", "content": " sa987286@email.com"}, {"role": "user", "content": "9508001039"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "And, again, how long have you been waiting on this refund?"}, {"role": "user", "content": "A month at least"}]
|
I sent it back the end of February or maybe early March
| 11 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}, {"role": "user", "content": "it shouldn't take that long for a refund"}, {"role": "user", "content": "so that's why I'm checking"}, {"role": "assistant", "content": "I agree. I can look into that for you."}, {"role": "assistant", "content": "Can I get your username, email address and order ID? That way I can bring up the order for you."}, {"role": "user", "content": "sa987286"}, {"role": "user", "content": " sa987286@email.com"}, {"role": "user", "content": "9508001039"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "And, again, how long have you been waiting on this refund?"}, {"role": "user", "content": "A month at least"}, {"role": "user", "content": "I sent it back the end of February or maybe early March"}, {"role": "assistant", "content": "There was no specific number of days for you?"}]
|
it's at least 25 or 30
| 12 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}, {"role": "user", "content": "it shouldn't take that long for a refund"}, {"role": "user", "content": "so that's why I'm checking"}, {"role": "assistant", "content": "I agree. I can look into that for you."}, {"role": "assistant", "content": "Can I get your username, email address and order ID? That way I can bring up the order for you."}, {"role": "user", "content": "sa987286"}, {"role": "user", "content": " sa987286@email.com"}, {"role": "user", "content": "9508001039"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "And, again, how long have you been waiting on this refund?"}, {"role": "user", "content": "A month at least"}, {"role": "user", "content": "I sent it back the end of February or maybe early March"}, {"role": "assistant", "content": "There was no specific number of days for you?"}, {"role": "user", "content": "it's at least 25 or 30"}, {"role": "assistant", "content": "okay, just one moment."}, {"role": "assistant", "content": "Sorry for the delay. I'll be right with you."}, {"role": "assistant", "content": "It seems like this might be an error with the Customer Interface. Can you try logging out and logging back in?"}]
|
ok
| 13 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}, {"role": "user", "content": "it shouldn't take that long for a refund"}, {"role": "user", "content": "so that's why I'm checking"}, {"role": "assistant", "content": "I agree. I can look into that for you."}, {"role": "assistant", "content": "Can I get your username, email address and order ID? That way I can bring up the order for you."}, {"role": "user", "content": "sa987286"}, {"role": "user", "content": " sa987286@email.com"}, {"role": "user", "content": "9508001039"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "And, again, how long have you been waiting on this refund?"}, {"role": "user", "content": "A month at least"}, {"role": "user", "content": "I sent it back the end of February or maybe early March"}, {"role": "assistant", "content": "There was no specific number of days for you?"}, {"role": "user", "content": "it's at least 25 or 30"}, {"role": "assistant", "content": "okay, just one moment."}, {"role": "assistant", "content": "Sorry for the delay. I'll be right with you."}, {"role": "assistant", "content": "It seems like this might be an error with the Customer Interface. Can you try logging out and logging back in?"}, {"role": "user", "content": "ok"}]
|
ok back in
| 14 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}, {"role": "user", "content": "it shouldn't take that long for a refund"}, {"role": "user", "content": "so that's why I'm checking"}, {"role": "assistant", "content": "I agree. I can look into that for you."}, {"role": "assistant", "content": "Can I get your username, email address and order ID? That way I can bring up the order for you."}, {"role": "user", "content": "sa987286"}, {"role": "user", "content": " sa987286@email.com"}, {"role": "user", "content": "9508001039"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "And, again, how long have you been waiting on this refund?"}, {"role": "user", "content": "A month at least"}, {"role": "user", "content": "I sent it back the end of February or maybe early March"}, {"role": "assistant", "content": "There was no specific number of days for you?"}, {"role": "user", "content": "it's at least 25 or 30"}, {"role": "assistant", "content": "okay, just one moment."}, {"role": "assistant", "content": "Sorry for the delay. I'll be right with you."}, {"role": "assistant", "content": "It seems like this might be an error with the Customer Interface. Can you try logging out and logging back in?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "ok back in"}, {"role": "assistant", "content": "I see the credit on my side, so there shouldn't be an issue for you."}]
|
ok so I should be able to see it soon?
| 15 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}, {"role": "user", "content": "it shouldn't take that long for a refund"}, {"role": "user", "content": "so that's why I'm checking"}, {"role": "assistant", "content": "I agree. I can look into that for you."}, {"role": "assistant", "content": "Can I get your username, email address and order ID? That way I can bring up the order for you."}, {"role": "user", "content": "sa987286"}, {"role": "user", "content": " sa987286@email.com"}, {"role": "user", "content": "9508001039"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "And, again, how long have you been waiting on this refund?"}, {"role": "user", "content": "A month at least"}, {"role": "user", "content": "I sent it back the end of February or maybe early March"}, {"role": "assistant", "content": "There was no specific number of days for you?"}, {"role": "user", "content": "it's at least 25 or 30"}, {"role": "assistant", "content": "okay, just one moment."}, {"role": "assistant", "content": "Sorry for the delay. I'll be right with you."}, {"role": "assistant", "content": "It seems like this might be an error with the Customer Interface. Can you try logging out and logging back in?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "ok back in"}, {"role": "assistant", "content": "I see the credit on my side, so there shouldn't be an issue for you."}, {"role": "user", "content": "ok so I should be able to see it soon?"}, {"role": "assistant", "content": "Yes. It should update for you shortly."}]
|
ok great
| 16 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}, {"role": "user", "content": "it shouldn't take that long for a refund"}, {"role": "user", "content": "so that's why I'm checking"}, {"role": "assistant", "content": "I agree. I can look into that for you."}, {"role": "assistant", "content": "Can I get your username, email address and order ID? That way I can bring up the order for you."}, {"role": "user", "content": "sa987286"}, {"role": "user", "content": " sa987286@email.com"}, {"role": "user", "content": "9508001039"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "And, again, how long have you been waiting on this refund?"}, {"role": "user", "content": "A month at least"}, {"role": "user", "content": "I sent it back the end of February or maybe early March"}, {"role": "assistant", "content": "There was no specific number of days for you?"}, {"role": "user", "content": "it's at least 25 or 30"}, {"role": "assistant", "content": "okay, just one moment."}, {"role": "assistant", "content": "Sorry for the delay. I'll be right with you."}, {"role": "assistant", "content": "It seems like this might be an error with the Customer Interface. Can you try logging out and logging back in?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "ok back in"}, {"role": "assistant", "content": "I see the credit on my side, so there shouldn't be an issue for you."}, {"role": "user", "content": "ok so I should be able to see it soon?"}, {"role": "assistant", "content": "Yes. It should update for you shortly."}, {"role": "user", "content": "ok great"}]
|
thanks
| 17 |
Customer name is sanya afzal. membership level is guest. email is sa987286@email.com. phone number is (075) 416-1053. order ID is 9508001039. purchase date was 2019-10-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]. payment method is paypal. delivery address is 0599 primrose ave san lima, ca 35278.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa987286@email.com", "member_level": "guest", "phone": "(075) 416-1053", "username": "sa987286"}, "order": {"street_address": "0599 primrose ave", "full_address": "0599 primrose ave san lima, ca 35278", "city": "san lima", "num_products": "1", "order_id": "9508001039", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-10-27", "state": "ca", "zip_code": "35278"}, "product": {"names": ["calvin_klein boots"], "amounts": [54]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "sanya afzal", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thanks for contacting Acme customer support. How may I help you today?"}, {"role": "user", "content": "Hi I have a question about a refund."}, {"role": "user", "content": "I should have seen it awhile ago but I haven't yet. Can you check?"}, {"role": "assistant", "content": "I can help with that."}, {"role": "assistant", "content": "Can I please get your full name?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "One moment while I bring up your account."}, {"role": "assistant", "content": "Okay, what is the reason that you were expecting a refund?"}, {"role": "user", "content": "I already returned the item over a month ago"}, {"role": "user", "content": "it shouldn't take that long for a refund"}, {"role": "user", "content": "so that's why I'm checking"}, {"role": "assistant", "content": "I agree. I can look into that for you."}, {"role": "assistant", "content": "Can I get your username, email address and order ID? That way I can bring up the order for you."}, {"role": "user", "content": "sa987286"}, {"role": "user", "content": " sa987286@email.com"}, {"role": "user", "content": "9508001039"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "And, again, how long have you been waiting on this refund?"}, {"role": "user", "content": "A month at least"}, {"role": "user", "content": "I sent it back the end of February or maybe early March"}, {"role": "assistant", "content": "There was no specific number of days for you?"}, {"role": "user", "content": "it's at least 25 or 30"}, {"role": "assistant", "content": "okay, just one moment."}, {"role": "assistant", "content": "Sorry for the delay. I'll be right with you."}, {"role": "assistant", "content": "It seems like this might be an error with the Customer Interface. Can you try logging out and logging back in?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "ok back in"}, {"role": "assistant", "content": "I see the credit on my side, so there shouldn't be an issue for you."}, {"role": "user", "content": "ok so I should be able to see it soon?"}, {"role": "assistant", "content": "Yes. It should update for you shortly."}, {"role": "user", "content": "ok great"}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Is there anything else that I can do to help today?"}]
|
that's it
| 18 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (422) 917-0992. order ID is 7366081153. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is debit card. delivery address is 4265 lexington ave baltimore, wa 13057.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "bnlfj7lptg", "customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(422) 917-0992"}, "order": {"street_address": "4265 lexington ave", "full_address": "4265 lexington ave baltimore, wa 13057", "city": "baltimore", "num_products": "1", "order_id": "7366081153", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "13057"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}]
|
Hi
| 1 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (422) 917-0992. order ID is 7366081153. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is debit card. delivery address is 4265 lexington ave baltimore, wa 13057.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "bnlfj7lptg", "customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(422) 917-0992"}, "order": {"street_address": "4265 lexington ave", "full_address": "4265 lexington ave baltimore, wa 13057", "city": "baltimore", "num_products": "1", "order_id": "7366081153", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "13057"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}]
|
can i check the status of my order
| 2 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (422) 917-0992. order ID is 7366081153. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is debit card. delivery address is 4265 lexington ave baltimore, wa 13057.
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order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "bnlfj7lptg", "customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(422) 917-0992"}, "order": {"street_address": "4265 lexington ave", "full_address": "4265 lexington ave baltimore, wa 13057", "city": "baltimore", "num_products": "1", "order_id": "7366081153", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "13057"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "can i check the status of my order"}, {"role": "assistant", "content": "Sure, can I start by getting your name please?"}]
|
looks like the payument method is wrong
| 3 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (422) 917-0992. order ID is 7366081153. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is debit card. delivery address is 4265 lexington ave baltimore, wa 13057.
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order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "bnlfj7lptg", "customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(422) 917-0992"}, "order": {"street_address": "4265 lexington ave", "full_address": "4265 lexington ave baltimore, wa 13057", "city": "baltimore", "num_products": "1", "order_id": "7366081153", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "13057"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "can i check the status of my order"}, {"role": "assistant", "content": "Sure, can I start by getting your name please?"}, {"role": "user", "content": "looks like the payument method is wrong"}]
|
Rodriguez Domingo
| 4 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (422) 917-0992. order ID is 7366081153. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is debit card. delivery address is 4265 lexington ave baltimore, wa 13057.
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order_issue: status_payment_method
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{"scenario": {"personal": {"account_id": "bnlfj7lptg", "customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(422) 917-0992"}, "order": {"street_address": "4265 lexington ave", "full_address": "4265 lexington ave baltimore, wa 13057", "city": "baltimore", "num_products": "1", "order_id": "7366081153", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "13057"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "can i check the status of my order"}, {"role": "assistant", "content": "Sure, can I start by getting your name please?"}, {"role": "user", "content": "looks like the payument method is wrong"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks, may I have your account ID and order ID please?"}, {"role": "assistant", "content": "Sir?"}]
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yes
| 5 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (422) 917-0992. order ID is 7366081153. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is debit card. delivery address is 4265 lexington ave baltimore, wa 13057.
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order_issue: status_payment_method
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{"scenario": {"personal": {"account_id": "bnlfj7lptg", "customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(422) 917-0992"}, "order": {"street_address": "4265 lexington ave", "full_address": "4265 lexington ave baltimore, wa 13057", "city": "baltimore", "num_products": "1", "order_id": "7366081153", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "13057"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "can i check the status of my order"}, {"role": "assistant", "content": "Sure, can I start by getting your name please?"}, {"role": "user", "content": "looks like the payument method is wrong"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks, may I have your account ID and order ID please?"}, {"role": "assistant", "content": "Sir?"}, {"role": "user", "content": "yes"}]
|
hiold on
| 6 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (422) 917-0992. order ID is 7366081153. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is debit card. delivery address is 4265 lexington ave baltimore, wa 13057.
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order_issue: status_payment_method
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{"scenario": {"personal": {"account_id": "bnlfj7lptg", "customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(422) 917-0992"}, "order": {"street_address": "4265 lexington ave", "full_address": "4265 lexington ave baltimore, wa 13057", "city": "baltimore", "num_products": "1", "order_id": "7366081153", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "13057"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "can i check the status of my order"}, {"role": "assistant", "content": "Sure, can I start by getting your name please?"}, {"role": "user", "content": "looks like the payument method is wrong"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks, may I have your account ID and order ID please?"}, {"role": "assistant", "content": "Sir?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "hiold on"}]
|
7366081153
| 7 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (422) 917-0992. order ID is 7366081153. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is debit card. delivery address is 4265 lexington ave baltimore, wa 13057.
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order_issue: status_payment_method
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{"scenario": {"personal": {"account_id": "bnlfj7lptg", "customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(422) 917-0992"}, "order": {"street_address": "4265 lexington ave", "full_address": "4265 lexington ave baltimore, wa 13057", "city": "baltimore", "num_products": "1", "order_id": "7366081153", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "13057"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "can i check the status of my order"}, {"role": "assistant", "content": "Sure, can I start by getting your name please?"}, {"role": "user", "content": "looks like the payument method is wrong"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks, may I have your account ID and order ID please?"}, {"role": "assistant", "content": "Sir?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "hiold on"}, {"role": "user", "content": "7366081153"}]
|
BNLFJ7LPTG
| 8 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (422) 917-0992. order ID is 7366081153. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is debit card. delivery address is 4265 lexington ave baltimore, wa 13057.
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order_issue: status_payment_method
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{"scenario": {"personal": {"account_id": "bnlfj7lptg", "customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(422) 917-0992"}, "order": {"street_address": "4265 lexington ave", "full_address": "4265 lexington ave baltimore, wa 13057", "city": "baltimore", "num_products": "1", "order_id": "7366081153", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "shipping_status": "order received", "state": "wa", "zip_code": "13057"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "can i check the status of my order"}, {"role": "assistant", "content": "Sure, can I start by getting your name please?"}, {"role": "user", "content": "looks like the payument method is wrong"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks, may I have your account ID and order ID please?"}, {"role": "assistant", "content": "Sir?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "hiold on"}, {"role": "user", "content": "7366081153"}, {"role": "user", "content": "BNLFJ7LPTG"}, {"role": "assistant", "content": "Thanks - can you tell me the shipping status of your order please?"}]
|
i was accessing the my account page sorry
| 9 |
Customer name is sanya afzal. membership level is bronze. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 9388 primrose ave san lima, mi 96661.
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manage_account: status_shipping_question
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{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "bronze"}, "order": {"street_address": "9388 primrose ave", "full_address": "9388 primrose ave san lima, mi 96661", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "96661"}, "product": {"names": ["michael_kors jacket"], "amounts": [49]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "sanya afzal", "member_level": "bronze"}
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[{"role": "assistant", "content": "good afternoon, how can I help you?"}]
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Hey! I've got a SUPER important trip coming up after all these coronavirus shenanigans are over. So I need to know: does my membership offer international shipping?
| 1 |
Customer name is sanya afzal. membership level is bronze. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 9388 primrose ave san lima, mi 96661.
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manage_account: status_shipping_question
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{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "bronze"}, "order": {"street_address": "9388 primrose ave", "full_address": "9388 primrose ave san lima, mi 96661", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "96661"}, "product": {"names": ["michael_kors jacket"], "amounts": [49]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "Hey! I've got a SUPER important trip coming up after all these coronavirus shenanigans are over. So I need to know: does my membership offer international shipping?"}, {"role": "assistant", "content": "sure let me check that"}, {"role": "assistant", "content": "one moment please"}]
|
Take your time! My name is Sanya Afzal, by the way.
| 2 |
Customer name is sanya afzal. membership level is bronze. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 9388 primrose ave san lima, mi 96661.
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manage_account: status_shipping_question
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{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "bronze"}, "order": {"street_address": "9388 primrose ave", "full_address": "9388 primrose ave san lima, mi 96661", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "96661"}, "product": {"names": ["michael_kors jacket"], "amounts": [49]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "Hey! I've got a SUPER important trip coming up after all these coronavirus shenanigans are over. So I need to know: does my membership offer international shipping?"}, {"role": "assistant", "content": "sure let me check that"}, {"role": "assistant", "content": "one moment please"}, {"role": "user", "content": "Take your time! My name is Sanya Afzal, by the way."}, {"role": "assistant", "content": "a pleasure to help you Miss Sanya. in a moment I give you an answer"}]
|
No worries! This Michael Kors jacket will look so bomb for Milan Fashion Week. Just need to be sure I can get it shipped there when I'm overseas. :)
| 3 |
Customer name is sanya afzal. membership level is bronze. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 9388 primrose ave san lima, mi 96661.
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manage_account: status_shipping_question
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{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "bronze"}, "order": {"street_address": "9388 primrose ave", "full_address": "9388 primrose ave san lima, mi 96661", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "96661"}, "product": {"names": ["michael_kors jacket"], "amounts": [49]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "Hey! I've got a SUPER important trip coming up after all these coronavirus shenanigans are over. So I need to know: does my membership offer international shipping?"}, {"role": "assistant", "content": "sure let me check that"}, {"role": "assistant", "content": "one moment please"}, {"role": "user", "content": "Take your time! My name is Sanya Afzal, by the way."}, {"role": "assistant", "content": "a pleasure to help you Miss Sanya. in a moment I give you an answer"}, {"role": "user", "content": "No worries! This Michael Kors jacket will look so bomb for Milan Fashion Week. Just need to be sure I can get it shipped there when I'm overseas. :)"}, {"role": "assistant", "content": "ok ready, we are going to solve your question, so you have your Michael Kors jacket on time! ;)"}]
|
Thanks! Let me know if you need any more information from me.
| 4 |
Customer name is sanya afzal. membership level is bronze. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 9388 primrose ave san lima, mi 96661.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "bronze"}, "order": {"street_address": "9388 primrose ave", "full_address": "9388 primrose ave san lima, mi 96661", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "96661"}, "product": {"names": ["michael_kors jacket"], "amounts": [49]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "Hey! I've got a SUPER important trip coming up after all these coronavirus shenanigans are over. So I need to know: does my membership offer international shipping?"}, {"role": "assistant", "content": "sure let me check that"}, {"role": "assistant", "content": "one moment please"}, {"role": "user", "content": "Take your time! My name is Sanya Afzal, by the way."}, {"role": "assistant", "content": "a pleasure to help you Miss Sanya. in a moment I give you an answer"}, {"role": "user", "content": "No worries! This Michael Kors jacket will look so bomb for Milan Fashion Week. Just need to be sure I can get it shipped there when I'm overseas. :)"}, {"role": "assistant", "content": "ok ready, we are going to solve your question, so you have your Michael Kors jacket on time! ;)"}, {"role": "user", "content": "Thanks! Let me know if you need any more information from me."}, {"role": "assistant", "content": "Sure, I will check with the system for your question."}, {"role": "assistant", "content": "oh Miss Sanya your current level does not allow international shipping );"}]
|
Well, boo!
| 5 |
Customer name is sanya afzal. membership level is bronze. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 9388 primrose ave san lima, mi 96661.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "bronze"}, "order": {"street_address": "9388 primrose ave", "full_address": "9388 primrose ave san lima, mi 96661", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "96661"}, "product": {"names": ["michael_kors jacket"], "amounts": [49]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "Hey! I've got a SUPER important trip coming up after all these coronavirus shenanigans are over. So I need to know: does my membership offer international shipping?"}, {"role": "assistant", "content": "sure let me check that"}, {"role": "assistant", "content": "one moment please"}, {"role": "user", "content": "Take your time! My name is Sanya Afzal, by the way."}, {"role": "assistant", "content": "a pleasure to help you Miss Sanya. in a moment I give you an answer"}, {"role": "user", "content": "No worries! This Michael Kors jacket will look so bomb for Milan Fashion Week. Just need to be sure I can get it shipped there when I'm overseas. :)"}, {"role": "assistant", "content": "ok ready, we are going to solve your question, so you have your Michael Kors jacket on time! ;)"}, {"role": "user", "content": "Thanks! Let me know if you need any more information from me."}, {"role": "assistant", "content": "Sure, I will check with the system for your question."}, {"role": "assistant", "content": "oh Miss Sanya your current level does not allow international shipping );"}, {"role": "user", "content": "Well, boo!"}]
|
Good to know, I guess. I'll just shop here and take it with me on the plane, then.
| 6 |
Customer name is sanya afzal. membership level is bronze. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 9388 primrose ave san lima, mi 96661.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "bronze"}, "order": {"street_address": "9388 primrose ave", "full_address": "9388 primrose ave san lima, mi 96661", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "96661"}, "product": {"names": ["michael_kors jacket"], "amounts": [49]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "Hey! I've got a SUPER important trip coming up after all these coronavirus shenanigans are over. So I need to know: does my membership offer international shipping?"}, {"role": "assistant", "content": "sure let me check that"}, {"role": "assistant", "content": "one moment please"}, {"role": "user", "content": "Take your time! My name is Sanya Afzal, by the way."}, {"role": "assistant", "content": "a pleasure to help you Miss Sanya. in a moment I give you an answer"}, {"role": "user", "content": "No worries! This Michael Kors jacket will look so bomb for Milan Fashion Week. Just need to be sure I can get it shipped there when I'm overseas. :)"}, {"role": "assistant", "content": "ok ready, we are going to solve your question, so you have your Michael Kors jacket on time! ;)"}, {"role": "user", "content": "Thanks! Let me know if you need any more information from me."}, {"role": "assistant", "content": "Sure, I will check with the system for your question."}, {"role": "assistant", "content": "oh Miss Sanya your current level does not allow international shipping );"}, {"role": "user", "content": "Well, boo!"}, {"role": "user", "content": "Good to know, I guess. I'll just shop here and take it with me on the plane, then."}, {"role": "assistant", "content": "so you can see more details why I am going to send you a link with all the relevant information."}]
|
Thanks for your help!
| 7 |
Customer name is sanya afzal. membership level is bronze. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 9388 primrose ave san lima, mi 96661.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "bronze"}, "order": {"street_address": "9388 primrose ave", "full_address": "9388 primrose ave san lima, mi 96661", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "96661"}, "product": {"names": ["michael_kors jacket"], "amounts": [49]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "Hey! I've got a SUPER important trip coming up after all these coronavirus shenanigans are over. So I need to know: does my membership offer international shipping?"}, {"role": "assistant", "content": "sure let me check that"}, {"role": "assistant", "content": "one moment please"}, {"role": "user", "content": "Take your time! My name is Sanya Afzal, by the way."}, {"role": "assistant", "content": "a pleasure to help you Miss Sanya. in a moment I give you an answer"}, {"role": "user", "content": "No worries! This Michael Kors jacket will look so bomb for Milan Fashion Week. Just need to be sure I can get it shipped there when I'm overseas. :)"}, {"role": "assistant", "content": "ok ready, we are going to solve your question, so you have your Michael Kors jacket on time! ;)"}, {"role": "user", "content": "Thanks! Let me know if you need any more information from me."}, {"role": "assistant", "content": "Sure, I will check with the system for your question."}, {"role": "assistant", "content": "oh Miss Sanya your current level does not allow international shipping );"}, {"role": "user", "content": "Well, boo!"}, {"role": "user", "content": "Good to know, I guess. I'll just shop here and take it with me on the plane, then."}, {"role": "assistant", "content": "so you can see more details why I am going to send you a link with all the relevant information."}, {"role": "user", "content": "Thanks for your help!"}, {"role": "assistant", "content": "not problem!"}]
|
Appreciate it!
| 8 |
Customer name is sanya afzal. membership level is bronze. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 9388 primrose ave san lima, mi 96661.
|
manage_account: status_shipping_question
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "bronze"}, "order": {"street_address": "9388 primrose ave", "full_address": "9388 primrose ave san lima, mi 96661", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "96661"}, "product": {"names": ["michael_kors jacket"], "amounts": [49]}, "flow": "manage_account", "subflow": "status_shipping_question"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_shipping_question", "customer_name": "sanya afzal", "member_level": "bronze"}
|
[{"role": "assistant", "content": "good afternoon, how can I help you?"}, {"role": "user", "content": "Hey! I've got a SUPER important trip coming up after all these coronavirus shenanigans are over. So I need to know: does my membership offer international shipping?"}, {"role": "assistant", "content": "sure let me check that"}, {"role": "assistant", "content": "one moment please"}, {"role": "user", "content": "Take your time! My name is Sanya Afzal, by the way."}, {"role": "assistant", "content": "a pleasure to help you Miss Sanya. in a moment I give you an answer"}, {"role": "user", "content": "No worries! This Michael Kors jacket will look so bomb for Milan Fashion Week. Just need to be sure I can get it shipped there when I'm overseas. :)"}, {"role": "assistant", "content": "ok ready, we are going to solve your question, so you have your Michael Kors jacket on time! ;)"}, {"role": "user", "content": "Thanks! Let me know if you need any more information from me."}, {"role": "assistant", "content": "Sure, I will check with the system for your question."}, {"role": "assistant", "content": "oh Miss Sanya your current level does not allow international shipping );"}, {"role": "user", "content": "Well, boo!"}, {"role": "user", "content": "Good to know, I guess. I'll just shop here and take it with me on the plane, then."}, {"role": "assistant", "content": "so you can see more details why I am going to send you a link with all the relevant information."}, {"role": "user", "content": "Thanks for your help!"}, {"role": "assistant", "content": "not problem!"}, {"role": "user", "content": "Appreciate it!"}, {"role": "assistant", "content": "have a nice day"}]
|
Likewise :)
| 9 |
Customer name is chloe zhang. membership level is guest. email is chloez21@email.com. phone number is (457) 804-7806. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 4352 brushwick dr san mateo, ca 63079.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloez21@email.com", "member_level": "guest", "phone": "(457) 804-7806", "username": "chloez21"}, "order": {"street_address": "4352 brushwick dr", "full_address": "4352 brushwick dr san mateo, ca 63079", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ca", "zip_code": "63079"}, "product": {"names": ["guess shirt"], "amounts": [69]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}]
|
Hi, I'm trying to check out but my card keeps getting rejected.
| 1 |
Customer name is chloe zhang. membership level is guest. email is chloez21@email.com. phone number is (457) 804-7806. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 4352 brushwick dr san mateo, ca 63079.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloez21@email.com", "member_level": "guest", "phone": "(457) 804-7806", "username": "chloez21"}, "order": {"street_address": "4352 brushwick dr", "full_address": "4352 brushwick dr san mateo, ca 63079", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ca", "zip_code": "63079"}, "product": {"names": ["guess shirt"], "amounts": [69]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi, I'm trying to check out but my card keeps getting rejected."}, {"role": "assistant", "content": "I am sorry to hear this. Let's see what we can do about this."}]
|
Okay, I haven't had this problem before.
| 2 |
Customer name is chloe zhang. membership level is guest. email is chloez21@email.com. phone number is (457) 804-7806. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 4352 brushwick dr san mateo, ca 63079.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloez21@email.com", "member_level": "guest", "phone": "(457) 804-7806", "username": "chloez21"}, "order": {"street_address": "4352 brushwick dr", "full_address": "4352 brushwick dr san mateo, ca 63079", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ca", "zip_code": "63079"}, "product": {"names": ["guess shirt"], "amounts": [69]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi, I'm trying to check out but my card keeps getting rejected."}, {"role": "assistant", "content": "I am sorry to hear this. Let's see what we can do about this."}, {"role": "user", "content": "Okay, I haven't had this problem before."}, {"role": "assistant", "content": "Ok so let's try a couple of troubleshooting steps that are simple and see what we can do here."}]
|
Okay.
| 3 |
Customer name is chloe zhang. membership level is guest. email is chloez21@email.com. phone number is (457) 804-7806. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 4352 brushwick dr san mateo, ca 63079.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloez21@email.com", "member_level": "guest", "phone": "(457) 804-7806", "username": "chloez21"}, "order": {"street_address": "4352 brushwick dr", "full_address": "4352 brushwick dr san mateo, ca 63079", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ca", "zip_code": "63079"}, "product": {"names": ["guess shirt"], "amounts": [69]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi, I'm trying to check out but my card keeps getting rejected."}, {"role": "assistant", "content": "I am sorry to hear this. Let's see what we can do about this."}, {"role": "user", "content": "Okay, I haven't had this problem before."}, {"role": "assistant", "content": "Ok so let's try a couple of troubleshooting steps that are simple and see what we can do here."}, {"role": "user", "content": "Okay."}, {"role": "assistant", "content": "The first one is simple and you might have done it already. You can try entering the CC info again."}]
|
Okay, tried that and it still didn't work.
| 4 |
Customer name is chloe zhang. membership level is guest. email is chloez21@email.com. phone number is (457) 804-7806. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 4352 brushwick dr san mateo, ca 63079.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloez21@email.com", "member_level": "guest", "phone": "(457) 804-7806", "username": "chloez21"}, "order": {"street_address": "4352 brushwick dr", "full_address": "4352 brushwick dr san mateo, ca 63079", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ca", "zip_code": "63079"}, "product": {"names": ["guess shirt"], "amounts": [69]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi, I'm trying to check out but my card keeps getting rejected."}, {"role": "assistant", "content": "I am sorry to hear this. Let's see what we can do about this."}, {"role": "user", "content": "Okay, I haven't had this problem before."}, {"role": "assistant", "content": "Ok so let's try a couple of troubleshooting steps that are simple and see what we can do here."}, {"role": "user", "content": "Okay."}, {"role": "assistant", "content": "The first one is simple and you might have done it already. You can try entering the CC info again."}, {"role": "user", "content": "Okay, tried that and it still didn't work."}, {"role": "assistant", "content": "No problem at all, the next one is simple as well. Try logging out of your account and then logging back in. It can be a simple cookie issue."}]
|
That did it! Thank you for your help!
| 5 |
Customer name is chloe zhang. membership level is guest. email is chloez21@email.com. phone number is (457) 804-7806. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 4352 brushwick dr san mateo, ca 63079.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloez21@email.com", "member_level": "guest", "phone": "(457) 804-7806", "username": "chloez21"}, "order": {"street_address": "4352 brushwick dr", "full_address": "4352 brushwick dr san mateo, ca 63079", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 69, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ca", "zip_code": "63079"}, "product": {"names": ["guess shirt"], "amounts": [69]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi, I'm trying to check out but my card keeps getting rejected."}, {"role": "assistant", "content": "I am sorry to hear this. Let's see what we can do about this."}, {"role": "user", "content": "Okay, I haven't had this problem before."}, {"role": "assistant", "content": "Ok so let's try a couple of troubleshooting steps that are simple and see what we can do here."}, {"role": "user", "content": "Okay."}, {"role": "assistant", "content": "The first one is simple and you might have done it already. You can try entering the CC info again."}, {"role": "user", "content": "Okay, tried that and it still didn't work."}, {"role": "assistant", "content": "No problem at all, the next one is simple as well. Try logging out of your account and then logging back in. It can be a simple cookie issue."}, {"role": "user", "content": "That did it! Thank you for your help!"}, {"role": "assistant", "content": "Fantastic."}, {"role": "assistant", "content": "It happens on occasion. I am glad I was able to help you fix this so quickly."}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}]
|
No, that was it. Thanks!
| 6 |
Customer name is chloe zhang. membership level is guest. email is chloez55@email.com. phone number is (705) 339-3800. order ID is 9645126282. purchase date was 2019-10-23. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 0106 primrose ave san mateo, wa 8181.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "s2sm6ztyth", "customer_name": "chloe zhang", "email": "chloez55@email.com", "member_level": "guest", "phone": "(705) 339-3800", "username": "chloez55"}, "order": {"street_address": "0106 primrose ave", "full_address": "0106 primrose ave san mateo, wa 8181", "city": "san mateo", "num_products": "3", "order_id": "9645126282", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-23", "state": "wa", "zip_code": "8181"}, "product": {"names": ["calvin_klein jeans", "michael_kors jeans", "calvin_klein jeans"], "amounts": [54, 69, 79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}]
|
I never received my package, could you look into that
| 1 |
Customer name is chloe zhang. membership level is guest. email is chloez55@email.com. phone number is (705) 339-3800. order ID is 9645126282. purchase date was 2019-10-23. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 0106 primrose ave san mateo, wa 8181.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "s2sm6ztyth", "customer_name": "chloe zhang", "email": "chloez55@email.com", "member_level": "guest", "phone": "(705) 339-3800", "username": "chloez55"}, "order": {"street_address": "0106 primrose ave", "full_address": "0106 primrose ave san mateo, wa 8181", "city": "san mateo", "num_products": "3", "order_id": "9645126282", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-23", "state": "wa", "zip_code": "8181"}, "product": {"names": ["calvin_klein jeans", "michael_kors jeans", "calvin_klein jeans"], "amounts": [54, 69, 79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I never received my package, could you look into that"}, {"role": "assistant", "content": "yes, I can help with that"}]
|
Chloe Zhang is the name on the account
| 2 |
Customer name is chloe zhang. membership level is guest. email is chloez55@email.com. phone number is (705) 339-3800. order ID is 9645126282. purchase date was 2019-10-23. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 0106 primrose ave san mateo, wa 8181.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "s2sm6ztyth", "customer_name": "chloe zhang", "email": "chloez55@email.com", "member_level": "guest", "phone": "(705) 339-3800", "username": "chloez55"}, "order": {"street_address": "0106 primrose ave", "full_address": "0106 primrose ave san mateo, wa 8181", "city": "san mateo", "num_products": "3", "order_id": "9645126282", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-23", "state": "wa", "zip_code": "8181"}, "product": {"names": ["calvin_klein jeans", "michael_kors jeans", "calvin_klein jeans"], "amounts": [54, 69, 79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I never received my package, could you look into that"}, {"role": "assistant", "content": "yes, I can help with that"}, {"role": "user", "content": "Chloe Zhang is the name on the account"}, {"role": "assistant", "content": "So you ordered something but the item never arrived?"}]
|
yes I am still waiting on it
| 3 |
Customer name is chloe zhang. membership level is guest. email is chloez55@email.com. phone number is (705) 339-3800. order ID is 9645126282. purchase date was 2019-10-23. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 0106 primrose ave san mateo, wa 8181.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "s2sm6ztyth", "customer_name": "chloe zhang", "email": "chloez55@email.com", "member_level": "guest", "phone": "(705) 339-3800", "username": "chloez55"}, "order": {"street_address": "0106 primrose ave", "full_address": "0106 primrose ave san mateo, wa 8181", "city": "san mateo", "num_products": "3", "order_id": "9645126282", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-23", "state": "wa", "zip_code": "8181"}, "product": {"names": ["calvin_klein jeans", "michael_kors jeans", "calvin_klein jeans"], "amounts": [54, 69, 79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I never received my package, could you look into that"}, {"role": "assistant", "content": "yes, I can help with that"}, {"role": "user", "content": "Chloe Zhang is the name on the account"}, {"role": "assistant", "content": "So you ordered something but the item never arrived?"}, {"role": "user", "content": "yes I am still waiting on it"}, {"role": "assistant", "content": "Ok"}]
|
it was ordered the first of this monthg
| 4 |
Customer name is chloe zhang. membership level is guest. email is chloez55@email.com. phone number is (705) 339-3800. order ID is 9645126282. purchase date was 2019-10-23. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 0106 primrose ave san mateo, wa 8181.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "s2sm6ztyth", "customer_name": "chloe zhang", "email": "chloez55@email.com", "member_level": "guest", "phone": "(705) 339-3800", "username": "chloez55"}, "order": {"street_address": "0106 primrose ave", "full_address": "0106 primrose ave san mateo, wa 8181", "city": "san mateo", "num_products": "3", "order_id": "9645126282", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-23", "state": "wa", "zip_code": "8181"}, "product": {"names": ["calvin_klein jeans", "michael_kors jeans", "calvin_klein jeans"], "amounts": [54, 69, 79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I never received my package, could you look into that"}, {"role": "assistant", "content": "yes, I can help with that"}, {"role": "user", "content": "Chloe Zhang is the name on the account"}, {"role": "assistant", "content": "So you ordered something but the item never arrived?"}, {"role": "user", "content": "yes I am still waiting on it"}, {"role": "assistant", "content": "Ok"}, {"role": "user", "content": "it was ordered the first of this monthg"}]
|
month*
| 5 |
Customer name is chloe zhang. membership level is guest. email is chloez55@email.com. phone number is (705) 339-3800. order ID is 9645126282. purchase date was 2019-10-23. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 0106 primrose ave san mateo, wa 8181.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "s2sm6ztyth", "customer_name": "chloe zhang", "email": "chloez55@email.com", "member_level": "guest", "phone": "(705) 339-3800", "username": "chloez55"}, "order": {"street_address": "0106 primrose ave", "full_address": "0106 primrose ave san mateo, wa 8181", "city": "san mateo", "num_products": "3", "order_id": "9645126282", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-23", "state": "wa", "zip_code": "8181"}, "product": {"names": ["calvin_klein jeans", "michael_kors jeans", "calvin_klein jeans"], "amounts": [54, 69, 79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I never received my package, could you look into that"}, {"role": "assistant", "content": "yes, I can help with that"}, {"role": "user", "content": "Chloe Zhang is the name on the account"}, {"role": "assistant", "content": "So you ordered something but the item never arrived?"}, {"role": "user", "content": "yes I am still waiting on it"}, {"role": "assistant", "content": "Ok"}, {"role": "user", "content": "it was ordered the first of this monthg"}, {"role": "user", "content": "month*"}, {"role": "assistant", "content": "Can I have your Username, email and Order ID please?"}, {"role": "assistant", "content": "That is a long time to wait"}]
|
chloez55 chloez55@email.com
| 6 |
Customer name is chloe zhang. membership level is guest. email is chloez55@email.com. phone number is (705) 339-3800. order ID is 9645126282. purchase date was 2019-10-23. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 0106 primrose ave san mateo, wa 8181.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "s2sm6ztyth", "customer_name": "chloe zhang", "email": "chloez55@email.com", "member_level": "guest", "phone": "(705) 339-3800", "username": "chloez55"}, "order": {"street_address": "0106 primrose ave", "full_address": "0106 primrose ave san mateo, wa 8181", "city": "san mateo", "num_products": "3", "order_id": "9645126282", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-23", "state": "wa", "zip_code": "8181"}, "product": {"names": ["calvin_klein jeans", "michael_kors jeans", "calvin_klein jeans"], "amounts": [54, 69, 79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I never received my package, could you look into that"}, {"role": "assistant", "content": "yes, I can help with that"}, {"role": "user", "content": "Chloe Zhang is the name on the account"}, {"role": "assistant", "content": "So you ordered something but the item never arrived?"}, {"role": "user", "content": "yes I am still waiting on it"}, {"role": "assistant", "content": "Ok"}, {"role": "user", "content": "it was ordered the first of this monthg"}, {"role": "user", "content": "month*"}, {"role": "assistant", "content": "Can I have your Username, email and Order ID please?"}, {"role": "assistant", "content": "That is a long time to wait"}, {"role": "user", "content": "chloez55 chloez55@email.com"}]
|
9645126282
| 7 |
Customer name is chloe zhang. membership level is guest. email is chloez55@email.com. phone number is (705) 339-3800. order ID is 9645126282. purchase date was 2019-10-23. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 0106 primrose ave san mateo, wa 8181.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "s2sm6ztyth", "customer_name": "chloe zhang", "email": "chloez55@email.com", "member_level": "guest", "phone": "(705) 339-3800", "username": "chloez55"}, "order": {"street_address": "0106 primrose ave", "full_address": "0106 primrose ave san mateo, wa 8181", "city": "san mateo", "num_products": "3", "order_id": "9645126282", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-23", "state": "wa", "zip_code": "8181"}, "product": {"names": ["calvin_klein jeans", "michael_kors jeans", "calvin_klein jeans"], "amounts": [54, 69, 79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I never received my package, could you look into that"}, {"role": "assistant", "content": "yes, I can help with that"}, {"role": "user", "content": "Chloe Zhang is the name on the account"}, {"role": "assistant", "content": "So you ordered something but the item never arrived?"}, {"role": "user", "content": "yes I am still waiting on it"}, {"role": "assistant", "content": "Ok"}, {"role": "user", "content": "it was ordered the first of this monthg"}, {"role": "user", "content": "month*"}, {"role": "assistant", "content": "Can I have your Username, email and Order ID please?"}, {"role": "assistant", "content": "That is a long time to wait"}, {"role": "user", "content": "chloez55 chloez55@email.com"}, {"role": "user", "content": "9645126282"}, {"role": "assistant", "content": "Since it has been so long I am going to resend your order. It may have been lost in the mail"}, {"role": "assistant", "content": "Can I have your address to ship it to"}]
|
0106 Primrose Ave San Mateo, WA 8181
| 8 |
Customer name is chloe zhang. membership level is guest. email is chloez55@email.com. phone number is (705) 339-3800. order ID is 9645126282. purchase date was 2019-10-23. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 0106 primrose ave san mateo, wa 8181.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "s2sm6ztyth", "customer_name": "chloe zhang", "email": "chloez55@email.com", "member_level": "guest", "phone": "(705) 339-3800", "username": "chloez55"}, "order": {"street_address": "0106 primrose ave", "full_address": "0106 primrose ave san mateo, wa 8181", "city": "san mateo", "num_products": "3", "order_id": "9645126282", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-23", "state": "wa", "zip_code": "8181"}, "product": {"names": ["calvin_klein jeans", "michael_kors jeans", "calvin_klein jeans"], "amounts": [54, 69, 79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I never received my package, could you look into that"}, {"role": "assistant", "content": "yes, I can help with that"}, {"role": "user", "content": "Chloe Zhang is the name on the account"}, {"role": "assistant", "content": "So you ordered something but the item never arrived?"}, {"role": "user", "content": "yes I am still waiting on it"}, {"role": "assistant", "content": "Ok"}, {"role": "user", "content": "it was ordered the first of this monthg"}, {"role": "user", "content": "month*"}, {"role": "assistant", "content": "Can I have your Username, email and Order ID please?"}, {"role": "assistant", "content": "That is a long time to wait"}, {"role": "user", "content": "chloez55 chloez55@email.com"}, {"role": "user", "content": "9645126282"}, {"role": "assistant", "content": "Since it has been so long I am going to resend your order. It may have been lost in the mail"}, {"role": "assistant", "content": "Can I have your address to ship it to"}, {"role": "user", "content": "0106 Primrose Ave San Mateo, WA 8181"}, {"role": "assistant", "content": "And what item did you buy?"}]
|
calvin klein jeans
| 9 |
Customer name is chloe zhang. membership level is guest. email is chloez55@email.com. phone number is (705) 339-3800. order ID is 9645126282. purchase date was 2019-10-23. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 0106 primrose ave san mateo, wa 8181.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "s2sm6ztyth", "customer_name": "chloe zhang", "email": "chloez55@email.com", "member_level": "guest", "phone": "(705) 339-3800", "username": "chloez55"}, "order": {"street_address": "0106 primrose ave", "full_address": "0106 primrose ave san mateo, wa 8181", "city": "san mateo", "num_products": "3", "order_id": "9645126282", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-23", "state": "wa", "zip_code": "8181"}, "product": {"names": ["calvin_klein jeans", "michael_kors jeans", "calvin_klein jeans"], "amounts": [54, 69, 79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I never received my package, could you look into that"}, {"role": "assistant", "content": "yes, I can help with that"}, {"role": "user", "content": "Chloe Zhang is the name on the account"}, {"role": "assistant", "content": "So you ordered something but the item never arrived?"}, {"role": "user", "content": "yes I am still waiting on it"}, {"role": "assistant", "content": "Ok"}, {"role": "user", "content": "it was ordered the first of this monthg"}, {"role": "user", "content": "month*"}, {"role": "assistant", "content": "Can I have your Username, email and Order ID please?"}, {"role": "assistant", "content": "That is a long time to wait"}, {"role": "user", "content": "chloez55 chloez55@email.com"}, {"role": "user", "content": "9645126282"}, {"role": "assistant", "content": "Since it has been so long I am going to resend your order. It may have been lost in the mail"}, {"role": "assistant", "content": "Can I have your address to ship it to"}, {"role": "user", "content": "0106 Primrose Ave San Mateo, WA 8181"}, {"role": "assistant", "content": "And what item did you buy?"}, {"role": "user", "content": "calvin klein jeans"}, {"role": "assistant", "content": "I see them here"}]
|
alright
| 10 |
Customer name is chloe zhang. membership level is guest. email is chloez55@email.com. phone number is (705) 339-3800. order ID is 9645126282. purchase date was 2019-10-23. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 0106 primrose ave san mateo, wa 8181.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "s2sm6ztyth", "customer_name": "chloe zhang", "email": "chloez55@email.com", "member_level": "guest", "phone": "(705) 339-3800", "username": "chloez55"}, "order": {"street_address": "0106 primrose ave", "full_address": "0106 primrose ave san mateo, wa 8181", "city": "san mateo", "num_products": "3", "order_id": "9645126282", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-23", "state": "wa", "zip_code": "8181"}, "product": {"names": ["calvin_klein jeans", "michael_kors jeans", "calvin_klein jeans"], "amounts": [54, 69, 79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I never received my package, could you look into that"}, {"role": "assistant", "content": "yes, I can help with that"}, {"role": "user", "content": "Chloe Zhang is the name on the account"}, {"role": "assistant", "content": "So you ordered something but the item never arrived?"}, {"role": "user", "content": "yes I am still waiting on it"}, {"role": "assistant", "content": "Ok"}, {"role": "user", "content": "it was ordered the first of this monthg"}, {"role": "user", "content": "month*"}, {"role": "assistant", "content": "Can I have your Username, email and Order ID please?"}, {"role": "assistant", "content": "That is a long time to wait"}, {"role": "user", "content": "chloez55 chloez55@email.com"}, {"role": "user", "content": "9645126282"}, {"role": "assistant", "content": "Since it has been so long I am going to resend your order. It may have been lost in the mail"}, {"role": "assistant", "content": "Can I have your address to ship it to"}, {"role": "user", "content": "0106 Primrose Ave San Mateo, WA 8181"}, {"role": "assistant", "content": "And what item did you buy?"}, {"role": "user", "content": "calvin klein jeans"}, {"role": "assistant", "content": "I see them here"}, {"role": "user", "content": "alright"}, {"role": "assistant", "content": "Ok, I am sending them expedited shipping"}, {"role": "assistant", "content": "You should get them in the next two day"}]
|
i appreciate it
| 11 |
Customer name is chloe zhang. membership level is guest. email is chloez55@email.com. phone number is (705) 339-3800. order ID is 9645126282. purchase date was 2019-10-23. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 0106 primrose ave san mateo, wa 8181.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "s2sm6ztyth", "customer_name": "chloe zhang", "email": "chloez55@email.com", "member_level": "guest", "phone": "(705) 339-3800", "username": "chloez55"}, "order": {"street_address": "0106 primrose ave", "full_address": "0106 primrose ave san mateo, wa 8181", "city": "san mateo", "num_products": "3", "order_id": "9645126282", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2019-10-23", "state": "wa", "zip_code": "8181"}, "product": {"names": ["calvin_klein jeans", "michael_kors jeans", "calvin_klein jeans"], "amounts": [54, 69, 79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "I never received my package, could you look into that"}, {"role": "assistant", "content": "yes, I can help with that"}, {"role": "user", "content": "Chloe Zhang is the name on the account"}, {"role": "assistant", "content": "So you ordered something but the item never arrived?"}, {"role": "user", "content": "yes I am still waiting on it"}, {"role": "assistant", "content": "Ok"}, {"role": "user", "content": "it was ordered the first of this monthg"}, {"role": "user", "content": "month*"}, {"role": "assistant", "content": "Can I have your Username, email and Order ID please?"}, {"role": "assistant", "content": "That is a long time to wait"}, {"role": "user", "content": "chloez55 chloez55@email.com"}, {"role": "user", "content": "9645126282"}, {"role": "assistant", "content": "Since it has been so long I am going to resend your order. It may have been lost in the mail"}, {"role": "assistant", "content": "Can I have your address to ship it to"}, {"role": "user", "content": "0106 Primrose Ave San Mateo, WA 8181"}, {"role": "assistant", "content": "And what item did you buy?"}, {"role": "user", "content": "calvin klein jeans"}, {"role": "assistant", "content": "I see them here"}, {"role": "user", "content": "alright"}, {"role": "assistant", "content": "Ok, I am sending them expedited shipping"}, {"role": "assistant", "content": "You should get them in the next two day"}, {"role": "user", "content": "i appreciate it"}, {"role": "assistant", "content": "Sorry for the delay"}, {"role": "assistant", "content": "You're welcome. Can I help with anything else?"}]
|
that was all thank you
| 12 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrophoenix341@email.com. phone number is (535) 565-9640. order ID is 9312894116. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 1992 woodshore st monterey, wa 75244.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "alessandrophoenix341@email.com", "member_level": "silver", "phone": "(535) 565-9640", "username": "alessandrophoenix341"}, "order": {"street_address": "1992 woodshore st", "full_address": "1992 woodshore st monterey, wa 75244", "city": "monterey", "num_products": "3", "order_id": "9312894116", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "75244"}, "product": {"names": ["michael_kors shirt", "calvin_klein shirt", "calvin_klein shirt"], "amounts": [54, 99, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello How can I help you out today?"}]
|
I am really, really frustrated with your store.
| 1 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrophoenix341@email.com. phone number is (535) 565-9640. order ID is 9312894116. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 1992 woodshore st monterey, wa 75244.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "alessandrophoenix341@email.com", "member_level": "silver", "phone": "(535) 565-9640", "username": "alessandrophoenix341"}, "order": {"street_address": "1992 woodshore st", "full_address": "1992 woodshore st monterey, wa 75244", "city": "monterey", "num_products": "3", "order_id": "9312894116", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "75244"}, "product": {"names": ["michael_kors shirt", "calvin_klein shirt", "calvin_klein shirt"], "amounts": [54, 99, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello How can I help you out today?"}, {"role": "user", "content": "I am really, really frustrated with your store."}]
|
There are MANY items that ALWAYS seem to be out of stock!
| 2 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrophoenix341@email.com. phone number is (535) 565-9640. order ID is 9312894116. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 1992 woodshore st monterey, wa 75244.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "alessandrophoenix341@email.com", "member_level": "silver", "phone": "(535) 565-9640", "username": "alessandrophoenix341"}, "order": {"street_address": "1992 woodshore st", "full_address": "1992 woodshore st monterey, wa 75244", "city": "monterey", "num_products": "3", "order_id": "9312894116", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "75244"}, "product": {"names": ["michael_kors shirt", "calvin_klein shirt", "calvin_klein shirt"], "amounts": [54, 99, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello How can I help you out today?"}, {"role": "user", "content": "I am really, really frustrated with your store."}, {"role": "user", "content": "There are MANY items that ALWAYS seem to be out of stock!"}, {"role": "assistant", "content": "I am so sorry. Its always busy at the end of the season. Can I have your name please?"}]
|
My name is Count Alessandro Phoenix, of the Wolvershire Phoenixes.
| 3 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrophoenix341@email.com. phone number is (535) 565-9640. order ID is 9312894116. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 1992 woodshore st monterey, wa 75244.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "alessandrophoenix341@email.com", "member_level": "silver", "phone": "(535) 565-9640", "username": "alessandrophoenix341"}, "order": {"street_address": "1992 woodshore st", "full_address": "1992 woodshore st monterey, wa 75244", "city": "monterey", "num_products": "3", "order_id": "9312894116", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "75244"}, "product": {"names": ["michael_kors shirt", "calvin_klein shirt", "calvin_klein shirt"], "amounts": [54, 99, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello How can I help you out today?"}, {"role": "user", "content": "I am really, really frustrated with your store."}, {"role": "user", "content": "There are MANY items that ALWAYS seem to be out of stock!"}, {"role": "assistant", "content": "I am so sorry. Its always busy at the end of the season. Can I have your name please?"}, {"role": "user", "content": "My name is Count Alessandro Phoenix, of the Wolvershire Phoenixes."}, {"role": "assistant", "content": "I am preparing a report for the Purchasing Department right now."}]
|
This out of stock tomfoolery would never happen on Savile Row!
| 4 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrophoenix341@email.com. phone number is (535) 565-9640. order ID is 9312894116. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 1992 woodshore st monterey, wa 75244.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "alessandrophoenix341@email.com", "member_level": "silver", "phone": "(535) 565-9640", "username": "alessandrophoenix341"}, "order": {"street_address": "1992 woodshore st", "full_address": "1992 woodshore st monterey, wa 75244", "city": "monterey", "num_products": "3", "order_id": "9312894116", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "75244"}, "product": {"names": ["michael_kors shirt", "calvin_klein shirt", "calvin_klein shirt"], "amounts": [54, 99, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello How can I help you out today?"}, {"role": "user", "content": "I am really, really frustrated with your store."}, {"role": "user", "content": "There are MANY items that ALWAYS seem to be out of stock!"}, {"role": "assistant", "content": "I am so sorry. Its always busy at the end of the season. Can I have your name please?"}, {"role": "user", "content": "My name is Count Alessandro Phoenix, of the Wolvershire Phoenixes."}, {"role": "assistant", "content": "I am preparing a report for the Purchasing Department right now."}, {"role": "user", "content": "This out of stock tomfoolery would never happen on Savile Row!"}, {"role": "assistant", "content": "I have sent a formal complaint to the purchasing department."}]
|
Tell your purchasing department that I will be patronizing this sham of a brand no longer.
| 5 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrophoenix341@email.com. phone number is (535) 565-9640. order ID is 9312894116. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 1992 woodshore st monterey, wa 75244.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "alessandrophoenix341@email.com", "member_level": "silver", "phone": "(535) 565-9640", "username": "alessandrophoenix341"}, "order": {"street_address": "1992 woodshore st", "full_address": "1992 woodshore st monterey, wa 75244", "city": "monterey", "num_products": "3", "order_id": "9312894116", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "wa", "zip_code": "75244"}, "product": {"names": ["michael_kors shirt", "calvin_klein shirt", "calvin_klein shirt"], "amounts": [54, 99, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello How can I help you out today?"}, {"role": "user", "content": "I am really, really frustrated with your store."}, {"role": "user", "content": "There are MANY items that ALWAYS seem to be out of stock!"}, {"role": "assistant", "content": "I am so sorry. Its always busy at the end of the season. Can I have your name please?"}, {"role": "user", "content": "My name is Count Alessandro Phoenix, of the Wolvershire Phoenixes."}, {"role": "assistant", "content": "I am preparing a report for the Purchasing Department right now."}, {"role": "user", "content": "This out of stock tomfoolery would never happen on Savile Row!"}, {"role": "assistant", "content": "I have sent a formal complaint to the purchasing department."}, {"role": "user", "content": "Tell your purchasing department that I will be patronizing this sham of a brand no longer."}, {"role": "assistant", "content": "May I send you a promo code for your inconvenience?"}]
|
There is no point, I shan't be using it.
| 6 |
Customer name is alessandro phoenix. membership level is silver. phone number is (688) 801-3178. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 5635 primrose ave monterey, wa 44297.
|
single_item_query: jacket_other_4
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(688) 801-3178"}, "order": {"street_address": "5635 primrose ave", "full_address": "5635 primrose ave monterey, wa 44297", "city": "monterey", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "wa", "zip_code": "44297"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_4"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_4", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help today?"}]
|
Hello, I am thinking about buying an item. I would like to know more about it before purchasing. Can you help me?
| 1 |
Customer name is alessandro phoenix. membership level is silver. phone number is (688) 801-3178. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 5635 primrose ave monterey, wa 44297.
|
single_item_query: jacket_other_4
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(688) 801-3178"}, "order": {"street_address": "5635 primrose ave", "full_address": "5635 primrose ave monterey, wa 44297", "city": "monterey", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "wa", "zip_code": "44297"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_4"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_4", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help today?"}, {"role": "user", "content": "Hello, I am thinking about buying an item. I would like to know more about it before purchasing. Can you help me?"}, {"role": "assistant", "content": "I can help you with that. Which item were you interested in?"}]
|
It's a jacket from Tommy Hilfiger. The color is black.
| 2 |
Customer name is alessandro phoenix. membership level is silver. phone number is (688) 801-3178. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 5635 primrose ave monterey, wa 44297.
|
single_item_query: jacket_other_4
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(688) 801-3178"}, "order": {"street_address": "5635 primrose ave", "full_address": "5635 primrose ave monterey, wa 44297", "city": "monterey", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "wa", "zip_code": "44297"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_4"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_4", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help today?"}, {"role": "user", "content": "Hello, I am thinking about buying an item. I would like to know more about it before purchasing. Can you help me?"}, {"role": "assistant", "content": "I can help you with that. Which item were you interested in?"}, {"role": "user", "content": "It's a jacket from Tommy Hilfiger. The color is black."}]
|
I don't have the style but it's 89 dollars
| 3 |
Customer name is alessandro phoenix. membership level is silver. phone number is (688) 801-3178. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 5635 primrose ave monterey, wa 44297.
|
single_item_query: jacket_other_4
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(688) 801-3178"}, "order": {"street_address": "5635 primrose ave", "full_address": "5635 primrose ave monterey, wa 44297", "city": "monterey", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "wa", "zip_code": "44297"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_4"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_4", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help today?"}, {"role": "user", "content": "Hello, I am thinking about buying an item. I would like to know more about it before purchasing. Can you help me?"}, {"role": "assistant", "content": "I can help you with that. Which item were you interested in?"}, {"role": "user", "content": "It's a jacket from Tommy Hilfiger. The color is black."}, {"role": "user", "content": "I don't have the style but it's 89 dollars"}, {"role": "assistant", "content": "One moment while I pull that up."}, {"role": "assistant", "content": "I have found the jacket. What would you like to know about it?"}]
|
is it waterproof?
| 4 |
Customer name is alessandro phoenix. membership level is silver. phone number is (688) 801-3178. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 5635 primrose ave monterey, wa 44297.
|
single_item_query: jacket_other_4
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(688) 801-3178"}, "order": {"street_address": "5635 primrose ave", "full_address": "5635 primrose ave monterey, wa 44297", "city": "monterey", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "wa", "zip_code": "44297"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_4"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_4", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help today?"}, {"role": "user", "content": "Hello, I am thinking about buying an item. I would like to know more about it before purchasing. Can you help me?"}, {"role": "assistant", "content": "I can help you with that. Which item were you interested in?"}, {"role": "user", "content": "It's a jacket from Tommy Hilfiger. The color is black."}, {"role": "user", "content": "I don't have the style but it's 89 dollars"}, {"role": "assistant", "content": "One moment while I pull that up."}, {"role": "assistant", "content": "I have found the jacket. What would you like to know about it?"}, {"role": "user", "content": "is it waterproof?"}, {"role": "assistant", "content": "The outside of the jacket is a polyester/nylon/tricot blend that is wind and water resistant."}]
|
ok I see
| 5 |
Customer name is alessandro phoenix. membership level is silver. phone number is (688) 801-3178. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 5635 primrose ave monterey, wa 44297.
|
single_item_query: jacket_other_4
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(688) 801-3178"}, "order": {"street_address": "5635 primrose ave", "full_address": "5635 primrose ave monterey, wa 44297", "city": "monterey", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "wa", "zip_code": "44297"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jacket_other_4"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_4", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help today?"}, {"role": "user", "content": "Hello, I am thinking about buying an item. I would like to know more about it before purchasing. Can you help me?"}, {"role": "assistant", "content": "I can help you with that. Which item were you interested in?"}, {"role": "user", "content": "It's a jacket from Tommy Hilfiger. The color is black."}, {"role": "user", "content": "I don't have the style but it's 89 dollars"}, {"role": "assistant", "content": "One moment while I pull that up."}, {"role": "assistant", "content": "I have found the jacket. What would you like to know about it?"}, {"role": "user", "content": "is it waterproof?"}, {"role": "assistant", "content": "The outside of the jacket is a polyester/nylon/tricot blend that is wind and water resistant."}, {"role": "user", "content": "ok I see"}, {"role": "assistant", "content": "Did you need further information on the item?"}]
|
that's it. thank you
| 6 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (608) 376-8341. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7375 kennedy st jacksonville, tx 83160.
|
single_item_query: jacket_how_1
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(608) 376-8341"}, "order": {"street_address": "7375 kennedy st", "full_address": "7375 kennedy st jacksonville, tx 83160", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "83160"}, "product": {"names": ["calvin_klein jacket"], "amounts": [74]}, "flow": "single_item_query", "subflow": "jacket_how_1"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_1", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands. How can I help you?"}]
|
I am thinking of buying a jacket but I wanna know more about it
| 1 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (608) 376-8341. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7375 kennedy st jacksonville, tx 83160.
|
single_item_query: jacket_how_1
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(608) 376-8341"}, "order": {"street_address": "7375 kennedy st", "full_address": "7375 kennedy st jacksonville, tx 83160", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "83160"}, "product": {"names": ["calvin_klein jacket"], "amounts": [74]}, "flow": "single_item_query", "subflow": "jacket_how_1"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_1", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands. How can I help you?"}, {"role": "user", "content": "I am thinking of buying a jacket but I wanna know more about it"}]
|
Product: jacket Brand: Calvin_Klein Amount: $74
| 2 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (608) 376-8341. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7375 kennedy st jacksonville, tx 83160.
|
single_item_query: jacket_how_1
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(608) 376-8341"}, "order": {"street_address": "7375 kennedy st", "full_address": "7375 kennedy st jacksonville, tx 83160", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "83160"}, "product": {"names": ["calvin_klein jacket"], "amounts": [74]}, "flow": "single_item_query", "subflow": "jacket_how_1"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_1", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands. How can I help you?"}, {"role": "user", "content": "I am thinking of buying a jacket but I wanna know more about it"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $74"}, {"role": "assistant", "content": "Ok sure, I'd be delighted to help you out. Can I get your first name please?"}]
|
Rodriguez Domingo
| 3 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (608) 376-8341. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7375 kennedy st jacksonville, tx 83160.
|
single_item_query: jacket_how_1
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(608) 376-8341"}, "order": {"street_address": "7375 kennedy st", "full_address": "7375 kennedy st jacksonville, tx 83160", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "83160"}, "product": {"names": ["calvin_klein jacket"], "amounts": [74]}, "flow": "single_item_query", "subflow": "jacket_how_1"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_1", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands. How can I help you?"}, {"role": "user", "content": "I am thinking of buying a jacket but I wanna know more about it"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $74"}, {"role": "assistant", "content": "Ok sure, I'd be delighted to help you out. Can I get your first name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks Rodriguez."}, {"role": "assistant", "content": "What did you want to know about that Calvin Klein jacket?"}]
|
How do you remove a wine stain from it?
| 4 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (608) 376-8341. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7375 kennedy st jacksonville, tx 83160.
|
single_item_query: jacket_how_1
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(608) 376-8341"}, "order": {"street_address": "7375 kennedy st", "full_address": "7375 kennedy st jacksonville, tx 83160", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "83160"}, "product": {"names": ["calvin_klein jacket"], "amounts": [74]}, "flow": "single_item_query", "subflow": "jacket_how_1"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_1", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands. How can I help you?"}, {"role": "user", "content": "I am thinking of buying a jacket but I wanna know more about it"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $74"}, {"role": "assistant", "content": "Ok sure, I'd be delighted to help you out. Can I get your first name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks Rodriguez."}, {"role": "assistant", "content": "What did you want to know about that Calvin Klein jacket?"}, {"role": "user", "content": "How do you remove a wine stain from it?"}, {"role": "assistant", "content": "To remove a wine stain you need a cotton cloth that is wet."}]
|
okay
| 5 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (608) 376-8341. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7375 kennedy st jacksonville, tx 83160.
|
single_item_query: jacket_how_1
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(608) 376-8341"}, "order": {"street_address": "7375 kennedy st", "full_address": "7375 kennedy st jacksonville, tx 83160", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "83160"}, "product": {"names": ["calvin_klein jacket"], "amounts": [74]}, "flow": "single_item_query", "subflow": "jacket_how_1"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_1", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands. How can I help you?"}, {"role": "user", "content": "I am thinking of buying a jacket but I wanna know more about it"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $74"}, {"role": "assistant", "content": "Ok sure, I'd be delighted to help you out. Can I get your first name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks Rodriguez."}, {"role": "assistant", "content": "What did you want to know about that Calvin Klein jacket?"}, {"role": "user", "content": "How do you remove a wine stain from it?"}, {"role": "assistant", "content": "To remove a wine stain you need a cotton cloth that is wet."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "You need to gently dab the stained area of the jacket with it."}, {"role": "assistant", "content": "The put some salt on the area and wait for five minutes or more."}]
|
okay
| 6 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (608) 376-8341. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7375 kennedy st jacksonville, tx 83160.
|
single_item_query: jacket_how_1
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(608) 376-8341"}, "order": {"street_address": "7375 kennedy st", "full_address": "7375 kennedy st jacksonville, tx 83160", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "83160"}, "product": {"names": ["calvin_klein jacket"], "amounts": [74]}, "flow": "single_item_query", "subflow": "jacket_how_1"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_1", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands. How can I help you?"}, {"role": "user", "content": "I am thinking of buying a jacket but I wanna know more about it"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $74"}, {"role": "assistant", "content": "Ok sure, I'd be delighted to help you out. Can I get your first name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks Rodriguez."}, {"role": "assistant", "content": "What did you want to know about that Calvin Klein jacket?"}, {"role": "user", "content": "How do you remove a wine stain from it?"}, {"role": "assistant", "content": "To remove a wine stain you need a cotton cloth that is wet."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "You need to gently dab the stained area of the jacket with it."}, {"role": "assistant", "content": "The put some salt on the area and wait for five minutes or more."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "That will absorb the excess water."}, {"role": "assistant", "content": "After that, boil some water and pour it on the area, which should flush out the stain."}]
|
okay
| 7 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (608) 376-8341. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7375 kennedy st jacksonville, tx 83160.
|
single_item_query: jacket_how_1
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(608) 376-8341"}, "order": {"street_address": "7375 kennedy st", "full_address": "7375 kennedy st jacksonville, tx 83160", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "83160"}, "product": {"names": ["calvin_klein jacket"], "amounts": [74]}, "flow": "single_item_query", "subflow": "jacket_how_1"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_1", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands. How can I help you?"}, {"role": "user", "content": "I am thinking of buying a jacket but I wanna know more about it"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $74"}, {"role": "assistant", "content": "Ok sure, I'd be delighted to help you out. Can I get your first name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks Rodriguez."}, {"role": "assistant", "content": "What did you want to know about that Calvin Klein jacket?"}, {"role": "user", "content": "How do you remove a wine stain from it?"}, {"role": "assistant", "content": "To remove a wine stain you need a cotton cloth that is wet."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "You need to gently dab the stained area of the jacket with it."}, {"role": "assistant", "content": "The put some salt on the area and wait for five minutes or more."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "That will absorb the excess water."}, {"role": "assistant", "content": "After that, boil some water and pour it on the area, which should flush out the stain."}, {"role": "user", "content": "okay"}]
|
thanks
| 8 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (608) 376-8341. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7375 kennedy st jacksonville, tx 83160.
|
single_item_query: jacket_how_1
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(608) 376-8341"}, "order": {"street_address": "7375 kennedy st", "full_address": "7375 kennedy st jacksonville, tx 83160", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "83160"}, "product": {"names": ["calvin_klein jacket"], "amounts": [74]}, "flow": "single_item_query", "subflow": "jacket_how_1"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_1", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands. How can I help you?"}, {"role": "user", "content": "I am thinking of buying a jacket but I wanna know more about it"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $74"}, {"role": "assistant", "content": "Ok sure, I'd be delighted to help you out. Can I get your first name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks Rodriguez."}, {"role": "assistant", "content": "What did you want to know about that Calvin Klein jacket?"}, {"role": "user", "content": "How do you remove a wine stain from it?"}, {"role": "assistant", "content": "To remove a wine stain you need a cotton cloth that is wet."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "You need to gently dab the stained area of the jacket with it."}, {"role": "assistant", "content": "The put some salt on the area and wait for five minutes or more."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "That will absorb the excess water."}, {"role": "assistant", "content": "After that, boil some water and pour it on the area, which should flush out the stain."}, {"role": "user", "content": "okay"}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Then you can machine wash the jacket, on the hottest water setting available."}]
|
great
| 9 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (608) 376-8341. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7375 kennedy st jacksonville, tx 83160.
|
single_item_query: jacket_how_1
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(608) 376-8341"}, "order": {"street_address": "7375 kennedy st", "full_address": "7375 kennedy st jacksonville, tx 83160", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "83160"}, "product": {"names": ["calvin_klein jacket"], "amounts": [74]}, "flow": "single_item_query", "subflow": "jacket_how_1"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_1", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands. How can I help you?"}, {"role": "user", "content": "I am thinking of buying a jacket but I wanna know more about it"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $74"}, {"role": "assistant", "content": "Ok sure, I'd be delighted to help you out. Can I get your first name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks Rodriguez."}, {"role": "assistant", "content": "What did you want to know about that Calvin Klein jacket?"}, {"role": "user", "content": "How do you remove a wine stain from it?"}, {"role": "assistant", "content": "To remove a wine stain you need a cotton cloth that is wet."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "You need to gently dab the stained area of the jacket with it."}, {"role": "assistant", "content": "The put some salt on the area and wait for five minutes or more."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "That will absorb the excess water."}, {"role": "assistant", "content": "After that, boil some water and pour it on the area, which should flush out the stain."}, {"role": "user", "content": "okay"}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Then you can machine wash the jacket, on the hottest water setting available."}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "To dry, either hang drying or machine drying on \"low\" should be fine."}]
|
okay
| 10 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (608) 376-8341. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7375 kennedy st jacksonville, tx 83160.
|
single_item_query: jacket_how_1
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(608) 376-8341"}, "order": {"street_address": "7375 kennedy st", "full_address": "7375 kennedy st jacksonville, tx 83160", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "83160"}, "product": {"names": ["calvin_klein jacket"], "amounts": [74]}, "flow": "single_item_query", "subflow": "jacket_how_1"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_1", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands. How can I help you?"}, {"role": "user", "content": "I am thinking of buying a jacket but I wanna know more about it"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $74"}, {"role": "assistant", "content": "Ok sure, I'd be delighted to help you out. Can I get your first name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks Rodriguez."}, {"role": "assistant", "content": "What did you want to know about that Calvin Klein jacket?"}, {"role": "user", "content": "How do you remove a wine stain from it?"}, {"role": "assistant", "content": "To remove a wine stain you need a cotton cloth that is wet."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "You need to gently dab the stained area of the jacket with it."}, {"role": "assistant", "content": "The put some salt on the area and wait for five minutes or more."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "That will absorb the excess water."}, {"role": "assistant", "content": "After that, boil some water and pour it on the area, which should flush out the stain."}, {"role": "user", "content": "okay"}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Then you can machine wash the jacket, on the hottest water setting available."}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "To dry, either hang drying or machine drying on \"low\" should be fine."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "Did that answer your question sufficently?"}]
|
yes
| 11 |
Customer name is rodriguez domingo. membership level is bronze. phone number is (608) 376-8341. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7375 kennedy st jacksonville, tx 83160.
|
single_item_query: jacket_how_1
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "bronze", "phone": "(608) 376-8341"}, "order": {"street_address": "7375 kennedy st", "full_address": "7375 kennedy st jacksonville, tx 83160", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "tx", "zip_code": "83160"}, "product": {"names": ["calvin_klein jacket"], "amounts": [74]}, "flow": "single_item_query", "subflow": "jacket_how_1"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_1", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands. How can I help you?"}, {"role": "user", "content": "I am thinking of buying a jacket but I wanna know more about it"}, {"role": "user", "content": "Product: jacket Brand: Calvin_Klein Amount: $74"}, {"role": "assistant", "content": "Ok sure, I'd be delighted to help you out. Can I get your first name please?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "Thanks Rodriguez."}, {"role": "assistant", "content": "What did you want to know about that Calvin Klein jacket?"}, {"role": "user", "content": "How do you remove a wine stain from it?"}, {"role": "assistant", "content": "To remove a wine stain you need a cotton cloth that is wet."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "You need to gently dab the stained area of the jacket with it."}, {"role": "assistant", "content": "The put some salt on the area and wait for five minutes or more."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "That will absorb the excess water."}, {"role": "assistant", "content": "After that, boil some water and pour it on the area, which should flush out the stain."}, {"role": "user", "content": "okay"}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Then you can machine wash the jacket, on the hottest water setting available."}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "To dry, either hang drying or machine drying on \"low\" should be fine."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "Did that answer your question sufficently?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Great! Is there anything else I can help you with?"}]
|
no
| 12 |
Customer name is rodriguez domingo. membership level is bronze. email is rdomingo708@email.com. phone number is (317) 789-4569. order ID is 8602504119. purchase date was 2020-02-28. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 4189 brushwick dr san mateo, ny 14702.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "dlzymcvv4l", "customer_name": "rodriguez domingo", "email": "rdomingo708@email.com", "member_level": "bronze", "phone": "(317) 789-4569", "username": "rdomingo708"}, "order": {"street_address": "4189 brushwick dr", "full_address": "4189 brushwick dr san mateo, ny 14702", "city": "san mateo", "num_products": "1", "order_id": "8602504119", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-02-28", "shipping_status": "order received", "state": "ny", "zip_code": "14702"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you>"}]
|
Yes i would like to change my shippiing details because it has changed
| 1 |
Customer name is rodriguez domingo. membership level is bronze. email is rdomingo708@email.com. phone number is (317) 789-4569. order ID is 8602504119. purchase date was 2020-02-28. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 4189 brushwick dr san mateo, ny 14702.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "dlzymcvv4l", "customer_name": "rodriguez domingo", "email": "rdomingo708@email.com", "member_level": "bronze", "phone": "(317) 789-4569", "username": "rdomingo708"}, "order": {"street_address": "4189 brushwick dr", "full_address": "4189 brushwick dr san mateo, ny 14702", "city": "san mateo", "num_products": "1", "order_id": "8602504119", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-02-28", "shipping_status": "order received", "state": "ny", "zip_code": "14702"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you>"}, {"role": "user", "content": "Yes i would like to change my shippiing details because it has changed"}, {"role": "assistant", "content": "Have you placed an order and need ot have address changed on that or just update your account>?"}]
|
I just need to change my address because it has changed
| 2 |
Customer name is rodriguez domingo. membership level is bronze. email is rdomingo708@email.com. phone number is (317) 789-4569. order ID is 8602504119. purchase date was 2020-02-28. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 4189 brushwick dr san mateo, ny 14702.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "dlzymcvv4l", "customer_name": "rodriguez domingo", "email": "rdomingo708@email.com", "member_level": "bronze", "phone": "(317) 789-4569", "username": "rdomingo708"}, "order": {"street_address": "4189 brushwick dr", "full_address": "4189 brushwick dr san mateo, ny 14702", "city": "san mateo", "num_products": "1", "order_id": "8602504119", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-02-28", "shipping_status": "order received", "state": "ny", "zip_code": "14702"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you>"}, {"role": "user", "content": "Yes i would like to change my shippiing details because it has changed"}, {"role": "assistant", "content": "Have you placed an order and need ot have address changed on that or just update your account>?"}, {"role": "user", "content": "I just need to change my address because it has changed"}, {"role": "assistant", "content": "Okay sure, can I have your name please?"}]
|
Rodriguez Domingo
| 3 |
Customer name is rodriguez domingo. membership level is bronze. email is rdomingo708@email.com. phone number is (317) 789-4569. order ID is 8602504119. purchase date was 2020-02-28. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 4189 brushwick dr san mateo, ny 14702.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "dlzymcvv4l", "customer_name": "rodriguez domingo", "email": "rdomingo708@email.com", "member_level": "bronze", "phone": "(317) 789-4569", "username": "rdomingo708"}, "order": {"street_address": "4189 brushwick dr", "full_address": "4189 brushwick dr san mateo, ny 14702", "city": "san mateo", "num_products": "1", "order_id": "8602504119", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-02-28", "shipping_status": "order received", "state": "ny", "zip_code": "14702"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you>"}, {"role": "user", "content": "Yes i would like to change my shippiing details because it has changed"}, {"role": "assistant", "content": "Have you placed an order and need ot have address changed on that or just update your account>?"}, {"role": "user", "content": "I just need to change my address because it has changed"}, {"role": "assistant", "content": "Okay sure, can I have your name please?"}, {"role": "user", "content": " Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I just need to verify your identity can I have yoru zip code, phone number, and email address"}, {"role": "assistant", "content": "HI are you still there?"}]
|
My zipcode 14702 my phone # is (317) 789-4569 and my email is rdomingo708@email.com
| 4 |
Customer name is rodriguez domingo. membership level is bronze. email is rdomingo708@email.com. phone number is (317) 789-4569. order ID is 8602504119. purchase date was 2020-02-28. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 4189 brushwick dr san mateo, ny 14702.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "dlzymcvv4l", "customer_name": "rodriguez domingo", "email": "rdomingo708@email.com", "member_level": "bronze", "phone": "(317) 789-4569", "username": "rdomingo708"}, "order": {"street_address": "4189 brushwick dr", "full_address": "4189 brushwick dr san mateo, ny 14702", "city": "san mateo", "num_products": "1", "order_id": "8602504119", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-02-28", "shipping_status": "order received", "state": "ny", "zip_code": "14702"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you>"}, {"role": "user", "content": "Yes i would like to change my shippiing details because it has changed"}, {"role": "assistant", "content": "Have you placed an order and need ot have address changed on that or just update your account>?"}, {"role": "user", "content": "I just need to change my address because it has changed"}, {"role": "assistant", "content": "Okay sure, can I have your name please?"}, {"role": "user", "content": " Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I just need to verify your identity can I have yoru zip code, phone number, and email address"}, {"role": "assistant", "content": "HI are you still there?"}, {"role": "user", "content": "My zipcode 14702 my phone # is (317) 789-4569 and my email is rdomingo708@email.com"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Can I have the new address please"}]
|
yes its 4189 Brushwick Rd. San Mateo, NY 14706
| 5 |
Customer name is rodriguez domingo. membership level is bronze. email is rdomingo708@email.com. phone number is (317) 789-4569. order ID is 8602504119. purchase date was 2020-02-28. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 4189 brushwick dr san mateo, ny 14702.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "dlzymcvv4l", "customer_name": "rodriguez domingo", "email": "rdomingo708@email.com", "member_level": "bronze", "phone": "(317) 789-4569", "username": "rdomingo708"}, "order": {"street_address": "4189 brushwick dr", "full_address": "4189 brushwick dr san mateo, ny 14702", "city": "san mateo", "num_products": "1", "order_id": "8602504119", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-02-28", "shipping_status": "order received", "state": "ny", "zip_code": "14702"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you>"}, {"role": "user", "content": "Yes i would like to change my shippiing details because it has changed"}, {"role": "assistant", "content": "Have you placed an order and need ot have address changed on that or just update your account>?"}, {"role": "user", "content": "I just need to change my address because it has changed"}, {"role": "assistant", "content": "Okay sure, can I have your name please?"}, {"role": "user", "content": " Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I just need to verify your identity can I have yoru zip code, phone number, and email address"}, {"role": "assistant", "content": "HI are you still there?"}, {"role": "user", "content": "My zipcode 14702 my phone # is (317) 789-4569 and my email is rdomingo708@email.com"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Can I have the new address please"}, {"role": "user", "content": "yes its 4189 Brushwick Rd. San Mateo, NY 14706"}, {"role": "assistant", "content": "Okay, everything is now up to date, anything else I can help you with>"}]
|
thank you!
| 6 |
Customer name is rodriguez domingo. membership level is bronze. email is rdomingo708@email.com. phone number is (317) 789-4569. order ID is 8602504119. purchase date was 2020-02-28. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 4189 brushwick dr san mateo, ny 14702.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "dlzymcvv4l", "customer_name": "rodriguez domingo", "email": "rdomingo708@email.com", "member_level": "bronze", "phone": "(317) 789-4569", "username": "rdomingo708"}, "order": {"street_address": "4189 brushwick dr", "full_address": "4189 brushwick dr san mateo, ny 14702", "city": "san mateo", "num_products": "1", "order_id": "8602504119", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/guess-shirt.jpeg'}]", "purchase_date": "2020-02-28", "shipping_status": "order received", "state": "ny", "zip_code": "14702"}, "product": {"names": ["guess shirt"], "amounts": [99]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "rodriguez domingo", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, what can I do for you>"}, {"role": "user", "content": "Yes i would like to change my shippiing details because it has changed"}, {"role": "assistant", "content": "Have you placed an order and need ot have address changed on that or just update your account>?"}, {"role": "user", "content": "I just need to change my address because it has changed"}, {"role": "assistant", "content": "Okay sure, can I have your name please?"}, {"role": "user", "content": " Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I just need to verify your identity can I have yoru zip code, phone number, and email address"}, {"role": "assistant", "content": "HI are you still there?"}, {"role": "user", "content": "My zipcode 14702 my phone # is (317) 789-4569 and my email is rdomingo708@email.com"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Can I have the new address please"}, {"role": "user", "content": "yes its 4189 Brushwick Rd. San Mateo, NY 14706"}, {"role": "assistant", "content": "Okay, everything is now up to date, anything else I can help you with>"}, {"role": "user", "content": "thank you!"}]
|
that will be all
| 7 |
Customer name is alessandro phoenix. membership level is gold. email is ap078030@email.com. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9204 2nd ave monterey, tx 17064.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap078030@email.com", "member_level": "gold", "username": "ap078030"}, "order": {"street_address": "9204 2nd ave", "full_address": "9204 2nd ave monterey, tx 17064", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "tx", "zip_code": "17064"}, "product": {"names": ["michael_kors shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[]
|
Hello!
| 1 |
Customer name is alessandro phoenix. membership level is gold. email is ap078030@email.com. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9204 2nd ave monterey, tx 17064.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap078030@email.com", "member_level": "gold", "username": "ap078030"}, "order": {"street_address": "9204 2nd ave", "full_address": "9204 2nd ave monterey, tx 17064", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "tx", "zip_code": "17064"}, "product": {"names": ["michael_kors shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "user", "content": "Hello!"}, {"role": "assistant", "content": "Hello, how may I help you?"}]
|
I recently ordered a Michael Kors shirt, and my name was spelled incorrectly on my account. Might I change that?
| 2 |
Customer name is alessandro phoenix. membership level is gold. email is ap078030@email.com. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9204 2nd ave monterey, tx 17064.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap078030@email.com", "member_level": "gold", "username": "ap078030"}, "order": {"street_address": "9204 2nd ave", "full_address": "9204 2nd ave monterey, tx 17064", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "tx", "zip_code": "17064"}, "product": {"names": ["michael_kors shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "user", "content": "Hello!"}, {"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I recently ordered a Michael Kors shirt, and my name was spelled incorrectly on my account. Might I change that?"}, {"role": "assistant", "content": "Of course, can I get your Account ID or Full Name?"}]
|
My username is ap078030
| 3 |
Customer name is alessandro phoenix. membership level is gold. email is ap078030@email.com. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9204 2nd ave monterey, tx 17064.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap078030@email.com", "member_level": "gold", "username": "ap078030"}, "order": {"street_address": "9204 2nd ave", "full_address": "9204 2nd ave monterey, tx 17064", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "tx", "zip_code": "17064"}, "product": {"names": ["michael_kors shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "user", "content": "Hello!"}, {"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I recently ordered a Michael Kors shirt, and my name was spelled incorrectly on my account. Might I change that?"}, {"role": "assistant", "content": "Of course, can I get your Account ID or Full Name?"}, {"role": "user", "content": "My username is ap078030"}]
|
The name on my account is "Alessandro Phoenix"
| 4 |
Customer name is alessandro phoenix. membership level is gold. email is ap078030@email.com. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9204 2nd ave monterey, tx 17064.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap078030@email.com", "member_level": "gold", "username": "ap078030"}, "order": {"street_address": "9204 2nd ave", "full_address": "9204 2nd ave monterey, tx 17064", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "tx", "zip_code": "17064"}, "product": {"names": ["michael_kors shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "user", "content": "Hello!"}, {"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I recently ordered a Michael Kors shirt, and my name was spelled incorrectly on my account. Might I change that?"}, {"role": "assistant", "content": "Of course, can I get your Account ID or Full Name?"}, {"role": "user", "content": "My username is ap078030"}, {"role": "user", "content": "The name on my account is \"Alessandro Phoenix\""}, {"role": "assistant", "content": "Thank you! Can I also get your email address and zip code?"}]
|
The email is ap078030@email.com, and my zip is 17064
| 5 |
Customer name is alessandro phoenix. membership level is gold. email is ap078030@email.com. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9204 2nd ave monterey, tx 17064.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap078030@email.com", "member_level": "gold", "username": "ap078030"}, "order": {"street_address": "9204 2nd ave", "full_address": "9204 2nd ave monterey, tx 17064", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "tx", "zip_code": "17064"}, "product": {"names": ["michael_kors shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "user", "content": "Hello!"}, {"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I recently ordered a Michael Kors shirt, and my name was spelled incorrectly on my account. Might I change that?"}, {"role": "assistant", "content": "Of course, can I get your Account ID or Full Name?"}, {"role": "user", "content": "My username is ap078030"}, {"role": "user", "content": "The name on my account is \"Alessandro Phoenix\""}, {"role": "assistant", "content": "Thank you! Can I also get your email address and zip code?"}, {"role": "user", "content": "The email is ap078030@email.com, and my zip is 17064"}]
|
My first name is "Alesandro", just one S. I just want it changed to that is all
| 6 |
Customer name is alessandro phoenix. membership level is gold. email is ap078030@email.com. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9204 2nd ave monterey, tx 17064.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap078030@email.com", "member_level": "gold", "username": "ap078030"}, "order": {"street_address": "9204 2nd ave", "full_address": "9204 2nd ave monterey, tx 17064", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "tx", "zip_code": "17064"}, "product": {"names": ["michael_kors shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "user", "content": "Hello!"}, {"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I recently ordered a Michael Kors shirt, and my name was spelled incorrectly on my account. Might I change that?"}, {"role": "assistant", "content": "Of course, can I get your Account ID or Full Name?"}, {"role": "user", "content": "My username is ap078030"}, {"role": "user", "content": "The name on my account is \"Alessandro Phoenix\""}, {"role": "assistant", "content": "Thank you! Can I also get your email address and zip code?"}, {"role": "user", "content": "The email is ap078030@email.com, and my zip is 17064"}, {"role": "user", "content": "My first name is \"Alesandro\", just one S. I just want it changed to that is all"}, {"role": "assistant", "content": "Did you still want your last name on the account?"}]
|
Yes please, that's correct. Thank you!
| 7 |
Customer name is alessandro phoenix. membership level is gold. email is ap078030@email.com. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 9204 2nd ave monterey, tx 17064.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap078030@email.com", "member_level": "gold", "username": "ap078030"}, "order": {"street_address": "9204 2nd ave", "full_address": "9204 2nd ave monterey, tx 17064", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "tx", "zip_code": "17064"}, "product": {"names": ["michael_kors shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "user", "content": "Hello!"}, {"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I recently ordered a Michael Kors shirt, and my name was spelled incorrectly on my account. Might I change that?"}, {"role": "assistant", "content": "Of course, can I get your Account ID or Full Name?"}, {"role": "user", "content": "My username is ap078030"}, {"role": "user", "content": "The name on my account is \"Alessandro Phoenix\""}, {"role": "assistant", "content": "Thank you! Can I also get your email address and zip code?"}, {"role": "user", "content": "The email is ap078030@email.com, and my zip is 17064"}, {"role": "user", "content": "My first name is \"Alesandro\", just one S. I just want it changed to that is all"}, {"role": "assistant", "content": "Did you still want your last name on the account?"}, {"role": "user", "content": "Yes please, that's correct. Thank you!"}, {"role": "assistant", "content": "I was able to update your name on the account! Is there anything else I can help with?"}]
|
No thank you, that suits me perfectly. Have a wonderful day :)
| 8 |
Customer name is norman bouchard. membership level is bronze. phone number is (585) 114-5369. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3838 lincoln ave san mateo, ny 90129.
|
single_item_query: shirt_other_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(585) 114-5369"}, "order": {"street_address": "3838 lincoln ave", "full_address": "3838 lincoln ave san mateo, ny 90129", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "90129"}, "product": {"names": ["guess shirt"], "amounts": [49]}, "flow": "single_item_query", "subflow": "shirt_other_1"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_other_1", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
Hey, I'm looking at this Guess shirt for 49 buck and need to know about shrinkage
| 1 |
Customer name is norman bouchard. membership level is bronze. phone number is (585) 114-5369. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3838 lincoln ave san mateo, ny 90129.
|
single_item_query: shirt_other_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(585) 114-5369"}, "order": {"street_address": "3838 lincoln ave", "full_address": "3838 lincoln ave san mateo, ny 90129", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "90129"}, "product": {"names": ["guess shirt"], "amounts": [49]}, "flow": "single_item_query", "subflow": "shirt_other_1"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_other_1", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hey, I'm looking at this Guess shirt for 49 buck and need to know about shrinkage"}, {"role": "assistant", "content": "No worries."}, {"role": "assistant", "content": "Washing any clothing in hot water or drying them in hot air can shrink the fabric"}]
|
yeah, I know that
| 2 |
Customer name is norman bouchard. membership level is bronze. phone number is (585) 114-5369. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3838 lincoln ave san mateo, ny 90129.
|
single_item_query: shirt_other_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(585) 114-5369"}, "order": {"street_address": "3838 lincoln ave", "full_address": "3838 lincoln ave san mateo, ny 90129", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "90129"}, "product": {"names": ["guess shirt"], "amounts": [49]}, "flow": "single_item_query", "subflow": "shirt_other_1"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_other_1", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hey, I'm looking at this Guess shirt for 49 buck and need to know about shrinkage"}, {"role": "assistant", "content": "No worries."}, {"role": "assistant", "content": "Washing any clothing in hot water or drying them in hot air can shrink the fabric"}, {"role": "user", "content": "yeah, I know that"}, {"role": "assistant", "content": "When it comes to our cotton and wool shirts you should wash them in cold water to reduce shrinkage."}]
|
so if I buy 2 different sizes, can i return the one that doesn't fit for free?
| 3 |
Customer name is norman bouchard. membership level is bronze. phone number is (585) 114-5369. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3838 lincoln ave san mateo, ny 90129.
|
single_item_query: shirt_other_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(585) 114-5369"}, "order": {"street_address": "3838 lincoln ave", "full_address": "3838 lincoln ave san mateo, ny 90129", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "90129"}, "product": {"names": ["guess shirt"], "amounts": [49]}, "flow": "single_item_query", "subflow": "shirt_other_1"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_other_1", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hey, I'm looking at this Guess shirt for 49 buck and need to know about shrinkage"}, {"role": "assistant", "content": "No worries."}, {"role": "assistant", "content": "Washing any clothing in hot water or drying them in hot air can shrink the fabric"}, {"role": "user", "content": "yeah, I know that"}, {"role": "assistant", "content": "When it comes to our cotton and wool shirts you should wash them in cold water to reduce shrinkage."}, {"role": "user", "content": "so if I buy 2 different sizes, can i return the one that doesn't fit for free?"}]
|
I am a Bronze, by the way
| 4 |
Customer name is norman bouchard. membership level is bronze. phone number is (585) 114-5369. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3838 lincoln ave san mateo, ny 90129.
|
single_item_query: shirt_other_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(585) 114-5369"}, "order": {"street_address": "3838 lincoln ave", "full_address": "3838 lincoln ave san mateo, ny 90129", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "90129"}, "product": {"names": ["guess shirt"], "amounts": [49]}, "flow": "single_item_query", "subflow": "shirt_other_1"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_other_1", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hey, I'm looking at this Guess shirt for 49 buck and need to know about shrinkage"}, {"role": "assistant", "content": "No worries."}, {"role": "assistant", "content": "Washing any clothing in hot water or drying them in hot air can shrink the fabric"}, {"role": "user", "content": "yeah, I know that"}, {"role": "assistant", "content": "When it comes to our cotton and wool shirts you should wash them in cold water to reduce shrinkage."}, {"role": "user", "content": "so if I buy 2 different sizes, can i return the one that doesn't fit for free?"}, {"role": "user", "content": "I am a Bronze, by the way"}, {"role": "assistant", "content": "Thank you for that!"}, {"role": "assistant", "content": "As long as you return it within the last 90 days you'll be all good"}]
|
that means free, right?
| 5 |
Customer name is norman bouchard. membership level is bronze. phone number is (585) 114-5369. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3838 lincoln ave san mateo, ny 90129.
|
single_item_query: shirt_other_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(585) 114-5369"}, "order": {"street_address": "3838 lincoln ave", "full_address": "3838 lincoln ave san mateo, ny 90129", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "90129"}, "product": {"names": ["guess shirt"], "amounts": [49]}, "flow": "single_item_query", "subflow": "shirt_other_1"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_other_1", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hey, I'm looking at this Guess shirt for 49 buck and need to know about shrinkage"}, {"role": "assistant", "content": "No worries."}, {"role": "assistant", "content": "Washing any clothing in hot water or drying them in hot air can shrink the fabric"}, {"role": "user", "content": "yeah, I know that"}, {"role": "assistant", "content": "When it comes to our cotton and wool shirts you should wash them in cold water to reduce shrinkage."}, {"role": "user", "content": "so if I buy 2 different sizes, can i return the one that doesn't fit for free?"}, {"role": "user", "content": "I am a Bronze, by the way"}, {"role": "assistant", "content": "Thank you for that!"}, {"role": "assistant", "content": "As long as you return it within the last 90 days you'll be all good"}, {"role": "user", "content": "that means free, right?"}]
|
no extra charges
| 6 |
Customer name is norman bouchard. membership level is bronze. phone number is (585) 114-5369. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3838 lincoln ave san mateo, ny 90129.
|
single_item_query: shirt_other_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(585) 114-5369"}, "order": {"street_address": "3838 lincoln ave", "full_address": "3838 lincoln ave san mateo, ny 90129", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "90129"}, "product": {"names": ["guess shirt"], "amounts": [49]}, "flow": "single_item_query", "subflow": "shirt_other_1"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_other_1", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hey, I'm looking at this Guess shirt for 49 buck and need to know about shrinkage"}, {"role": "assistant", "content": "No worries."}, {"role": "assistant", "content": "Washing any clothing in hot water or drying them in hot air can shrink the fabric"}, {"role": "user", "content": "yeah, I know that"}, {"role": "assistant", "content": "When it comes to our cotton and wool shirts you should wash them in cold water to reduce shrinkage."}, {"role": "user", "content": "so if I buy 2 different sizes, can i return the one that doesn't fit for free?"}, {"role": "user", "content": "I am a Bronze, by the way"}, {"role": "assistant", "content": "Thank you for that!"}, {"role": "assistant", "content": "As long as you return it within the last 90 days you'll be all good"}, {"role": "user", "content": "that means free, right?"}, {"role": "user", "content": "no extra charges"}, {"role": "assistant", "content": "Yup"}]
|
cool dude got what I need
| 7 |
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