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Customer name is david williams. membership level is gold. email is davidwilliams620@email.com. phone number is (474) 387-4481. order ID is 9787591740. purchase date was 2019-11-19. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9637 circle drive san lima, ca 89259.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "bkzwrynol3", "customer_name": "david williams", "email": "davidwilliams620@email.com", "member_level": "gold", "phone": "(474) 387-4481", "username": "davidwilliams620"}, "order": {"street_address": "9637 circle drive", "full_address": "9637 circle drive san lima, ca 89259", "city": "san lima", "num_products": "3", "order_id": "9787591740", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-11-19", "shipping_status": "delivered", "state": "ca", "zip_code": "89259"}, "product": {"names": ["tommy_hilfiger shirt", "tommy_hilfiger jeans", "guess boots"], "amounts": [59, 69, 74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hello, I think the shipping address on my order is incorrect. Can you check that for me?"}, {"role": "assistant", "content": "Yes I would happy to look into this for you."}, {"role": "user", "content": "Is the address it will be delivered to:"}, {"role": "user", "content": "9637 Circle Drive San Lima, CA 89259"}, {"role": "assistant", "content": "May I have full name or account id please to pull up your account?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Thank you David, do you need to change your address?"}, {"role": "user", "content": "No, I just need to make sure that is the address I have down for shipping"}, {"role": "assistant", "content": "Did you receive an email stating the address was wrong?"}, {"role": "user", "content": "I received an email that showed the wrong shipping address"}, {"role": "user", "content": "And it says it has been delivered, but I dont have it"}, {"role": "assistant", "content": "So just to make sure I am following correctly, you received an email with the wrong address, item states delivered, but you are missing correct?"}]
|
Yes, so I just wanted to see if the address they shipped to was: 9637 Circle Drive San Lima, CA 89259
| 8 |
Customer name is david williams. membership level is gold. email is davidwilliams620@email.com. phone number is (474) 387-4481. order ID is 9787591740. purchase date was 2019-11-19. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9637 circle drive san lima, ca 89259.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "bkzwrynol3", "customer_name": "david williams", "email": "davidwilliams620@email.com", "member_level": "gold", "phone": "(474) 387-4481", "username": "davidwilliams620"}, "order": {"street_address": "9637 circle drive", "full_address": "9637 circle drive san lima, ca 89259", "city": "san lima", "num_products": "3", "order_id": "9787591740", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-11-19", "shipping_status": "delivered", "state": "ca", "zip_code": "89259"}, "product": {"names": ["tommy_hilfiger shirt", "tommy_hilfiger jeans", "guess boots"], "amounts": [59, 69, 74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hello, I think the shipping address on my order is incorrect. Can you check that for me?"}, {"role": "assistant", "content": "Yes I would happy to look into this for you."}, {"role": "user", "content": "Is the address it will be delivered to:"}, {"role": "user", "content": "9637 Circle Drive San Lima, CA 89259"}, {"role": "assistant", "content": "May I have full name or account id please to pull up your account?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Thank you David, do you need to change your address?"}, {"role": "user", "content": "No, I just need to make sure that is the address I have down for shipping"}, {"role": "assistant", "content": "Did you receive an email stating the address was wrong?"}, {"role": "user", "content": "I received an email that showed the wrong shipping address"}, {"role": "user", "content": "And it says it has been delivered, but I dont have it"}, {"role": "assistant", "content": "So just to make sure I am following correctly, you received an email with the wrong address, item states delivered, but you are missing correct?"}, {"role": "user", "content": "Yes, so I just wanted to see if the address they shipped to was: 9637 Circle Drive San Lima, CA 89259"}]
|
Which is my correct address.
| 9 |
Customer name is david williams. membership level is gold. email is davidwilliams620@email.com. phone number is (474) 387-4481. order ID is 9787591740. purchase date was 2019-11-19. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9637 circle drive san lima, ca 89259.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "bkzwrynol3", "customer_name": "david williams", "email": "davidwilliams620@email.com", "member_level": "gold", "phone": "(474) 387-4481", "username": "davidwilliams620"}, "order": {"street_address": "9637 circle drive", "full_address": "9637 circle drive san lima, ca 89259", "city": "san lima", "num_products": "3", "order_id": "9787591740", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-11-19", "shipping_status": "delivered", "state": "ca", "zip_code": "89259"}, "product": {"names": ["tommy_hilfiger shirt", "tommy_hilfiger jeans", "guess boots"], "amounts": [59, 69, 74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hello, I think the shipping address on my order is incorrect. Can you check that for me?"}, {"role": "assistant", "content": "Yes I would happy to look into this for you."}, {"role": "user", "content": "Is the address it will be delivered to:"}, {"role": "user", "content": "9637 Circle Drive San Lima, CA 89259"}, {"role": "assistant", "content": "May I have full name or account id please to pull up your account?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Thank you David, do you need to change your address?"}, {"role": "user", "content": "No, I just need to make sure that is the address I have down for shipping"}, {"role": "assistant", "content": "Did you receive an email stating the address was wrong?"}, {"role": "user", "content": "I received an email that showed the wrong shipping address"}, {"role": "user", "content": "And it says it has been delivered, but I dont have it"}, {"role": "assistant", "content": "So just to make sure I am following correctly, you received an email with the wrong address, item states delivered, but you are missing correct?"}, {"role": "user", "content": "Yes, so I just wanted to see if the address they shipped to was: 9637 Circle Drive San Lima, CA 89259"}, {"role": "user", "content": "Which is my correct address."}, {"role": "assistant", "content": "Thank you may I please have your username, email address, and Order ID?"}]
|
Username: davidwilliams620
| 10 |
Customer name is david williams. membership level is gold. email is davidwilliams620@email.com. phone number is (474) 387-4481. order ID is 9787591740. purchase date was 2019-11-19. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9637 circle drive san lima, ca 89259.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "bkzwrynol3", "customer_name": "david williams", "email": "davidwilliams620@email.com", "member_level": "gold", "phone": "(474) 387-4481", "username": "davidwilliams620"}, "order": {"street_address": "9637 circle drive", "full_address": "9637 circle drive san lima, ca 89259", "city": "san lima", "num_products": "3", "order_id": "9787591740", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-11-19", "shipping_status": "delivered", "state": "ca", "zip_code": "89259"}, "product": {"names": ["tommy_hilfiger shirt", "tommy_hilfiger jeans", "guess boots"], "amounts": [59, 69, 74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hello, I think the shipping address on my order is incorrect. Can you check that for me?"}, {"role": "assistant", "content": "Yes I would happy to look into this for you."}, {"role": "user", "content": "Is the address it will be delivered to:"}, {"role": "user", "content": "9637 Circle Drive San Lima, CA 89259"}, {"role": "assistant", "content": "May I have full name or account id please to pull up your account?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Thank you David, do you need to change your address?"}, {"role": "user", "content": "No, I just need to make sure that is the address I have down for shipping"}, {"role": "assistant", "content": "Did you receive an email stating the address was wrong?"}, {"role": "user", "content": "I received an email that showed the wrong shipping address"}, {"role": "user", "content": "And it says it has been delivered, but I dont have it"}, {"role": "assistant", "content": "So just to make sure I am following correctly, you received an email with the wrong address, item states delivered, but you are missing correct?"}, {"role": "user", "content": "Yes, so I just wanted to see if the address they shipped to was: 9637 Circle Drive San Lima, CA 89259"}, {"role": "user", "content": "Which is my correct address."}, {"role": "assistant", "content": "Thank you may I please have your username, email address, and Order ID?"}, {"role": "user", "content": "Username: davidwilliams620"}]
|
Email Address: davidwilliams620@email.com
| 11 |
Customer name is david williams. membership level is gold. email is davidwilliams620@email.com. phone number is (474) 387-4481. order ID is 9787591740. purchase date was 2019-11-19. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9637 circle drive san lima, ca 89259.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "bkzwrynol3", "customer_name": "david williams", "email": "davidwilliams620@email.com", "member_level": "gold", "phone": "(474) 387-4481", "username": "davidwilliams620"}, "order": {"street_address": "9637 circle drive", "full_address": "9637 circle drive san lima, ca 89259", "city": "san lima", "num_products": "3", "order_id": "9787591740", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-11-19", "shipping_status": "delivered", "state": "ca", "zip_code": "89259"}, "product": {"names": ["tommy_hilfiger shirt", "tommy_hilfiger jeans", "guess boots"], "amounts": [59, 69, 74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hello, I think the shipping address on my order is incorrect. Can you check that for me?"}, {"role": "assistant", "content": "Yes I would happy to look into this for you."}, {"role": "user", "content": "Is the address it will be delivered to:"}, {"role": "user", "content": "9637 Circle Drive San Lima, CA 89259"}, {"role": "assistant", "content": "May I have full name or account id please to pull up your account?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Thank you David, do you need to change your address?"}, {"role": "user", "content": "No, I just need to make sure that is the address I have down for shipping"}, {"role": "assistant", "content": "Did you receive an email stating the address was wrong?"}, {"role": "user", "content": "I received an email that showed the wrong shipping address"}, {"role": "user", "content": "And it says it has been delivered, but I dont have it"}, {"role": "assistant", "content": "So just to make sure I am following correctly, you received an email with the wrong address, item states delivered, but you are missing correct?"}, {"role": "user", "content": "Yes, so I just wanted to see if the address they shipped to was: 9637 Circle Drive San Lima, CA 89259"}, {"role": "user", "content": "Which is my correct address."}, {"role": "assistant", "content": "Thank you may I please have your username, email address, and Order ID?"}, {"role": "user", "content": "Username: davidwilliams620"}, {"role": "user", "content": "Email Address: davidwilliams620@email.com"}]
|
Order ID: 9787591740
| 12 |
Customer name is david williams. membership level is gold. email is davidwilliams620@email.com. phone number is (474) 387-4481. order ID is 9787591740. purchase date was 2019-11-19. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9637 circle drive san lima, ca 89259.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "bkzwrynol3", "customer_name": "david williams", "email": "davidwilliams620@email.com", "member_level": "gold", "phone": "(474) 387-4481", "username": "davidwilliams620"}, "order": {"street_address": "9637 circle drive", "full_address": "9637 circle drive san lima, ca 89259", "city": "san lima", "num_products": "3", "order_id": "9787591740", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-11-19", "shipping_status": "delivered", "state": "ca", "zip_code": "89259"}, "product": {"names": ["tommy_hilfiger shirt", "tommy_hilfiger jeans", "guess boots"], "amounts": [59, 69, 74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hello, I think the shipping address on my order is incorrect. Can you check that for me?"}, {"role": "assistant", "content": "Yes I would happy to look into this for you."}, {"role": "user", "content": "Is the address it will be delivered to:"}, {"role": "user", "content": "9637 Circle Drive San Lima, CA 89259"}, {"role": "assistant", "content": "May I have full name or account id please to pull up your account?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Thank you David, do you need to change your address?"}, {"role": "user", "content": "No, I just need to make sure that is the address I have down for shipping"}, {"role": "assistant", "content": "Did you receive an email stating the address was wrong?"}, {"role": "user", "content": "I received an email that showed the wrong shipping address"}, {"role": "user", "content": "And it says it has been delivered, but I dont have it"}, {"role": "assistant", "content": "So just to make sure I am following correctly, you received an email with the wrong address, item states delivered, but you are missing correct?"}, {"role": "user", "content": "Yes, so I just wanted to see if the address they shipped to was: 9637 Circle Drive San Lima, CA 89259"}, {"role": "user", "content": "Which is my correct address."}, {"role": "assistant", "content": "Thank you may I please have your username, email address, and Order ID?"}, {"role": "user", "content": "Username: davidwilliams620"}, {"role": "user", "content": "Email Address: davidwilliams620@email.com"}, {"role": "user", "content": "Order ID: 9787591740"}, {"role": "assistant", "content": "Thank you David, let me check our system."}, {"role": "assistant", "content": "I sincerely apologize, the email you got was in error. Your address is correct on file."}]
|
ok, that's a relief. I will try and hunt the package down. I live in a large apartment building so I'm sure it's here somewhere. Thanks for your help.
| 13 |
Customer name is david williams. membership level is gold. email is davidwilliams620@email.com. phone number is (474) 387-4481. order ID is 9787591740. purchase date was 2019-11-19. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9637 circle drive san lima, ca 89259.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "bkzwrynol3", "customer_name": "david williams", "email": "davidwilliams620@email.com", "member_level": "gold", "phone": "(474) 387-4481", "username": "davidwilliams620"}, "order": {"street_address": "9637 circle drive", "full_address": "9637 circle drive san lima, ca 89259", "city": "san lima", "num_products": "3", "order_id": "9787591740", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "purchase_date": "2019-11-19", "shipping_status": "delivered", "state": "ca", "zip_code": "89259"}, "product": {"names": ["tommy_hilfiger shirt", "tommy_hilfiger jeans", "guess boots"], "amounts": [59, 69, 74]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hello, I think the shipping address on my order is incorrect. Can you check that for me?"}, {"role": "assistant", "content": "Yes I would happy to look into this for you."}, {"role": "user", "content": "Is the address it will be delivered to:"}, {"role": "user", "content": "9637 Circle Drive San Lima, CA 89259"}, {"role": "assistant", "content": "May I have full name or account id please to pull up your account?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Thank you David, do you need to change your address?"}, {"role": "user", "content": "No, I just need to make sure that is the address I have down for shipping"}, {"role": "assistant", "content": "Did you receive an email stating the address was wrong?"}, {"role": "user", "content": "I received an email that showed the wrong shipping address"}, {"role": "user", "content": "And it says it has been delivered, but I dont have it"}, {"role": "assistant", "content": "So just to make sure I am following correctly, you received an email with the wrong address, item states delivered, but you are missing correct?"}, {"role": "user", "content": "Yes, so I just wanted to see if the address they shipped to was: 9637 Circle Drive San Lima, CA 89259"}, {"role": "user", "content": "Which is my correct address."}, {"role": "assistant", "content": "Thank you may I please have your username, email address, and Order ID?"}, {"role": "user", "content": "Username: davidwilliams620"}, {"role": "user", "content": "Email Address: davidwilliams620@email.com"}, {"role": "user", "content": "Order ID: 9787591740"}, {"role": "assistant", "content": "Thank you David, let me check our system."}, {"role": "assistant", "content": "I sincerely apologize, the email you got was in error. Your address is correct on file."}, {"role": "user", "content": "ok, that's a relief. I will try and hunt the package down. I live in a large apartment building so I'm sure it's here somewhere. Thanks for your help."}, {"role": "assistant", "content": "No problem, I apologize about the delay. Your most welcome. Thank you for contacting AcmeCorp, please be safe and stay well."}]
|
You too
| 14 |
Customer name is chloe zhang. membership level is gold. email is czhang67@email.com. phone number is (519) 888-0654. order ID is 6724537579. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 0533 2nd ave newark, ca 52990.
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purchase_dispute: promo_code_invalid
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang67@email.com", "member_level": "gold", "phone": "(519) 888-0654", "username": "czhang67"}, "order": {"street_address": "0533 2nd ave", "full_address": "0533 2nd ave newark, ca 52990", "city": "newark", "num_products": "1", "order_id": "6724537579", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "52990"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [79]}, "flow": "purchase_dispute", "subflow": "promo_code_invalid"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_invalid", "customer_name": "chloe zhang", "member_level": "gold"}
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[{"role": "assistant", "content": "Hi, there! How may I help you?"}]
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Hello. I don't know why but the promo code you sent me two days ago keeps being rejected as "invalid". I'm getting frustrated.
| 1 |
Customer name is chloe zhang. membership level is gold. email is czhang67@email.com. phone number is (519) 888-0654. order ID is 6724537579. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 0533 2nd ave newark, ca 52990.
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purchase_dispute: promo_code_invalid
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{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang67@email.com", "member_level": "gold", "phone": "(519) 888-0654", "username": "czhang67"}, "order": {"street_address": "0533 2nd ave", "full_address": "0533 2nd ave newark, ca 52990", "city": "newark", "num_products": "1", "order_id": "6724537579", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "52990"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [79]}, "flow": "purchase_dispute", "subflow": "promo_code_invalid"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_invalid", "customer_name": "chloe zhang", "member_level": "gold"}
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[{"role": "assistant", "content": "Hi, there! How may I help you?"}, {"role": "user", "content": "Hello. I don't know why but the promo code you sent me two days ago keeps being rejected as \"invalid\". I'm getting frustrated."}, {"role": "assistant", "content": "Oh no! That is frustrating. I can help you with that. May I have your name and Account ID please?"}]
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Thanks! I'm Chloe Zhang. I don't know my account ID, but my email is czhang67@email.com.
| 2 |
Customer name is chloe zhang. membership level is gold. email is czhang67@email.com. phone number is (519) 888-0654. order ID is 6724537579. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 0533 2nd ave newark, ca 52990.
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purchase_dispute: promo_code_invalid
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{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang67@email.com", "member_level": "gold", "phone": "(519) 888-0654", "username": "czhang67"}, "order": {"street_address": "0533 2nd ave", "full_address": "0533 2nd ave newark, ca 52990", "city": "newark", "num_products": "1", "order_id": "6724537579", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "52990"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [79]}, "flow": "purchase_dispute", "subflow": "promo_code_invalid"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_invalid", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, there! How may I help you?"}, {"role": "user", "content": "Hello. I don't know why but the promo code you sent me two days ago keeps being rejected as \"invalid\". I'm getting frustrated."}, {"role": "assistant", "content": "Oh no! That is frustrating. I can help you with that. May I have your name and Account ID please?"}, {"role": "user", "content": "Thanks! I'm Chloe Zhang. I don't know my account ID, but my email is czhang67@email.com."}]
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The item I'm trying to get is the Tommy Hilfiger boots.
| 3 |
Customer name is chloe zhang. membership level is gold. email is czhang67@email.com. phone number is (519) 888-0654. order ID is 6724537579. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 0533 2nd ave newark, ca 52990.
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purchase_dispute: promo_code_invalid
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{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang67@email.com", "member_level": "gold", "phone": "(519) 888-0654", "username": "czhang67"}, "order": {"street_address": "0533 2nd ave", "full_address": "0533 2nd ave newark, ca 52990", "city": "newark", "num_products": "1", "order_id": "6724537579", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "52990"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [79]}, "flow": "purchase_dispute", "subflow": "promo_code_invalid"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_invalid", "customer_name": "chloe zhang", "member_level": "gold"}
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[{"role": "assistant", "content": "Hi, there! How may I help you?"}, {"role": "user", "content": "Hello. I don't know why but the promo code you sent me two days ago keeps being rejected as \"invalid\". I'm getting frustrated."}, {"role": "assistant", "content": "Oh no! That is frustrating. I can help you with that. May I have your name and Account ID please?"}, {"role": "user", "content": "Thanks! I'm Chloe Zhang. I don't know my account ID, but my email is czhang67@email.com."}, {"role": "user", "content": "The item I'm trying to get is the Tommy Hilfiger boots."}, {"role": "assistant", "content": "Okay, thank you. I am going to pull up your account."}, {"role": "assistant", "content": "Our system indicates that the promo code should not result in an error."}]
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So weird. Can you just send me a new code anyways?
| 4 |
Customer name is chloe zhang. membership level is gold. email is czhang67@email.com. phone number is (519) 888-0654. order ID is 6724537579. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 0533 2nd ave newark, ca 52990.
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purchase_dispute: promo_code_invalid
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{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang67@email.com", "member_level": "gold", "phone": "(519) 888-0654", "username": "czhang67"}, "order": {"street_address": "0533 2nd ave", "full_address": "0533 2nd ave newark, ca 52990", "city": "newark", "num_products": "1", "order_id": "6724537579", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "52990"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [79]}, "flow": "purchase_dispute", "subflow": "promo_code_invalid"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_invalid", "customer_name": "chloe zhang", "member_level": "gold"}
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[{"role": "assistant", "content": "Hi, there! How may I help you?"}, {"role": "user", "content": "Hello. I don't know why but the promo code you sent me two days ago keeps being rejected as \"invalid\". I'm getting frustrated."}, {"role": "assistant", "content": "Oh no! That is frustrating. I can help you with that. May I have your name and Account ID please?"}, {"role": "user", "content": "Thanks! I'm Chloe Zhang. I don't know my account ID, but my email is czhang67@email.com."}, {"role": "user", "content": "The item I'm trying to get is the Tommy Hilfiger boots."}, {"role": "assistant", "content": "Okay, thank you. I am going to pull up your account."}, {"role": "assistant", "content": "Our system indicates that the promo code should not result in an error."}, {"role": "user", "content": "So weird. Can you just send me a new code anyways?"}, {"role": "assistant", "content": "May I have your membership level, please?"}]
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Gold baby
| 5 |
Customer name is chloe zhang. membership level is gold. email is czhang67@email.com. phone number is (519) 888-0654. order ID is 6724537579. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 0533 2nd ave newark, ca 52990.
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purchase_dispute: promo_code_invalid
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{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang67@email.com", "member_level": "gold", "phone": "(519) 888-0654", "username": "czhang67"}, "order": {"street_address": "0533 2nd ave", "full_address": "0533 2nd ave newark, ca 52990", "city": "newark", "num_products": "1", "order_id": "6724537579", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "52990"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [79]}, "flow": "purchase_dispute", "subflow": "promo_code_invalid"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_invalid", "customer_name": "chloe zhang", "member_level": "gold"}
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[{"role": "assistant", "content": "Hi, there! How may I help you?"}, {"role": "user", "content": "Hello. I don't know why but the promo code you sent me two days ago keeps being rejected as \"invalid\". I'm getting frustrated."}, {"role": "assistant", "content": "Oh no! That is frustrating. I can help you with that. May I have your name and Account ID please?"}, {"role": "user", "content": "Thanks! I'm Chloe Zhang. I don't know my account ID, but my email is czhang67@email.com."}, {"role": "user", "content": "The item I'm trying to get is the Tommy Hilfiger boots."}, {"role": "assistant", "content": "Okay, thank you. I am going to pull up your account."}, {"role": "assistant", "content": "Our system indicates that the promo code should not result in an error."}, {"role": "user", "content": "So weird. Can you just send me a new code anyways?"}, {"role": "assistant", "content": "May I have your membership level, please?"}, {"role": "user", "content": "Gold baby"}, {"role": "assistant", "content": "I can absolutely get you a new promo code."}]
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Oh great! Thanks!
| 6 |
Customer name is chloe zhang. membership level is gold. email is czhang67@email.com. phone number is (519) 888-0654. order ID is 6724537579. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 0533 2nd ave newark, ca 52990.
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purchase_dispute: promo_code_invalid
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{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang67@email.com", "member_level": "gold", "phone": "(519) 888-0654", "username": "czhang67"}, "order": {"street_address": "0533 2nd ave", "full_address": "0533 2nd ave newark, ca 52990", "city": "newark", "num_products": "1", "order_id": "6724537579", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "52990"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [79]}, "flow": "purchase_dispute", "subflow": "promo_code_invalid"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_invalid", "customer_name": "chloe zhang", "member_level": "gold"}
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[{"role": "assistant", "content": "Hi, there! How may I help you?"}, {"role": "user", "content": "Hello. I don't know why but the promo code you sent me two days ago keeps being rejected as \"invalid\". I'm getting frustrated."}, {"role": "assistant", "content": "Oh no! That is frustrating. I can help you with that. May I have your name and Account ID please?"}, {"role": "user", "content": "Thanks! I'm Chloe Zhang. I don't know my account ID, but my email is czhang67@email.com."}, {"role": "user", "content": "The item I'm trying to get is the Tommy Hilfiger boots."}, {"role": "assistant", "content": "Okay, thank you. I am going to pull up your account."}, {"role": "assistant", "content": "Our system indicates that the promo code should not result in an error."}, {"role": "user", "content": "So weird. Can you just send me a new code anyways?"}, {"role": "assistant", "content": "May I have your membership level, please?"}, {"role": "user", "content": "Gold baby"}, {"role": "assistant", "content": "I can absolutely get you a new promo code."}, {"role": "user", "content": "Oh great! Thanks!"}, {"role": "assistant", "content": "Here is the new code: 2ZI9U"}]
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Perfect, I'll try it out. Thanks so much for your help.
| 7 |
Customer name is chloe zhang. membership level is gold. email is czhang67@email.com. phone number is (519) 888-0654. order ID is 6724537579. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 0533 2nd ave newark, ca 52990.
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purchase_dispute: promo_code_invalid
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{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang67@email.com", "member_level": "gold", "phone": "(519) 888-0654", "username": "czhang67"}, "order": {"street_address": "0533 2nd ave", "full_address": "0533 2nd ave newark, ca 52990", "city": "newark", "num_products": "1", "order_id": "6724537579", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 79, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ca", "zip_code": "52990"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [79]}, "flow": "purchase_dispute", "subflow": "promo_code_invalid"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_invalid", "customer_name": "chloe zhang", "member_level": "gold"}
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[{"role": "assistant", "content": "Hi, there! How may I help you?"}, {"role": "user", "content": "Hello. I don't know why but the promo code you sent me two days ago keeps being rejected as \"invalid\". I'm getting frustrated."}, {"role": "assistant", "content": "Oh no! That is frustrating. I can help you with that. May I have your name and Account ID please?"}, {"role": "user", "content": "Thanks! I'm Chloe Zhang. I don't know my account ID, but my email is czhang67@email.com."}, {"role": "user", "content": "The item I'm trying to get is the Tommy Hilfiger boots."}, {"role": "assistant", "content": "Okay, thank you. I am going to pull up your account."}, {"role": "assistant", "content": "Our system indicates that the promo code should not result in an error."}, {"role": "user", "content": "So weird. Can you just send me a new code anyways?"}, {"role": "assistant", "content": "May I have your membership level, please?"}, {"role": "user", "content": "Gold baby"}, {"role": "assistant", "content": "I can absolutely get you a new promo code."}, {"role": "user", "content": "Oh great! Thanks!"}, {"role": "assistant", "content": "Here is the new code: 2ZI9U"}, {"role": "user", "content": "Perfect, I'll try it out. Thanks so much for your help."}, {"role": "assistant", "content": "You are welcome! Any other questions today?"}]
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Nope that's it! Have a good one.
| 8 |
Customer name is chloe zhang. membership level is guest. phone number is (486) 242-1911. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 3618 brushwick dr san mateo, ny 75512.
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single_item_query: jeans_how_3
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{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "guest", "phone": "(486) 242-1911"}, "order": {"street_address": "3618 brushwick dr", "full_address": "3618 brushwick dr san mateo, ny 75512", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ny", "zip_code": "75512"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [59]}, "flow": "single_item_query", "subflow": "jeans_how_3"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_3", "customer_name": "chloe zhang", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi, how can I help you?"}]
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Hi i would like to know more about some tommy hiliger jeans you have for sale
| 1 |
Customer name is chloe zhang. membership level is guest. phone number is (486) 242-1911. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 3618 brushwick dr san mateo, ny 75512.
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single_item_query: jeans_how_3
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{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "guest", "phone": "(486) 242-1911"}, "order": {"street_address": "3618 brushwick dr", "full_address": "3618 brushwick dr san mateo, ny 75512", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ny", "zip_code": "75512"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [59]}, "flow": "single_item_query", "subflow": "jeans_how_3"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_3", "customer_name": "chloe zhang", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi i would like to know more about some tommy hiliger jeans you have for sale"}, {"role": "assistant", "content": "No problem."}]
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what are the length of the pants?
| 2 |
Customer name is chloe zhang. membership level is guest. phone number is (486) 242-1911. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 3618 brushwick dr san mateo, ny 75512.
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single_item_query: jeans_how_3
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{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "guest", "phone": "(486) 242-1911"}, "order": {"street_address": "3618 brushwick dr", "full_address": "3618 brushwick dr san mateo, ny 75512", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ny", "zip_code": "75512"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [59]}, "flow": "single_item_query", "subflow": "jeans_how_3"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_3", "customer_name": "chloe zhang", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi i would like to know more about some tommy hiliger jeans you have for sale"}, {"role": "assistant", "content": "No problem."}, {"role": "user", "content": "what are the length of the pants?"}, {"role": "assistant", "content": "The outseam is 42 inches long."}]
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oh ok that is all i needed to know
| 3 |
Customer name is chloe zhang. membership level is guest. phone number is (486) 242-1911. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 3618 brushwick dr san mateo, ny 75512.
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single_item_query: jeans_how_3
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{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "guest", "phone": "(486) 242-1911"}, "order": {"street_address": "3618 brushwick dr", "full_address": "3618 brushwick dr san mateo, ny 75512", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "ny", "zip_code": "75512"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [59]}, "flow": "single_item_query", "subflow": "jeans_how_3"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_3", "customer_name": "chloe zhang", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi i would like to know more about some tommy hiliger jeans you have for sale"}, {"role": "assistant", "content": "No problem."}, {"role": "user", "content": "what are the length of the pants?"}, {"role": "assistant", "content": "The outseam is 42 inches long."}, {"role": "user", "content": "oh ok that is all i needed to know"}, {"role": "assistant", "content": "Is there anything else that I can help?"}]
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nope I am good for now, thank you
| 4 |
Customer name is joyce wu. membership level is guest. phone number is (910) 442-9776. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0925 brushwick dr jacksonville, ny 31879.
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single_item_query: jeans_how_1
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{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(910) 442-9776"}, "order": {"street_address": "0925 brushwick dr", "full_address": "0925 brushwick dr jacksonville, ny 31879", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "ny", "zip_code": "31879"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jeans_how_1"}, "total_dialogue_turns": 10, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_1", "customer_name": "joyce wu", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi, how can I help you?"}]
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How do you remove grass stains from jeans?
| 1 |
Customer name is joyce wu. membership level is guest. phone number is (910) 442-9776. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0925 brushwick dr jacksonville, ny 31879.
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single_item_query: jeans_how_1
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{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(910) 442-9776"}, "order": {"street_address": "0925 brushwick dr", "full_address": "0925 brushwick dr jacksonville, ny 31879", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "ny", "zip_code": "31879"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jeans_how_1"}, "total_dialogue_turns": 10, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_1", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "How do you remove grass stains from jeans?"}, {"role": "assistant", "content": "You soak a sponge in undileted white vinegar and dab lightly. Dry with paper towels and repeat if needed. Then you can turn the jeans inside out and put them in the washing machine as usual on the cold setting."}]
|
Ok great. I think I’ll purchase then.
| 2 |
Customer name is joyce wu. membership level is guest. phone number is (910) 442-9776. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0925 brushwick dr jacksonville, ny 31879.
|
single_item_query: jeans_how_1
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(910) 442-9776"}, "order": {"street_address": "0925 brushwick dr", "full_address": "0925 brushwick dr jacksonville, ny 31879", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "ny", "zip_code": "31879"}, "product": {"names": ["guess jeans"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jeans_how_1"}, "total_dialogue_turns": 10, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_1", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "How do you remove grass stains from jeans?"}, {"role": "assistant", "content": "You soak a sponge in undileted white vinegar and dab lightly. Dry with paper towels and repeat if needed. Then you can turn the jeans inside out and put them in the washing machine as usual on the cold setting."}, {"role": "user", "content": "Ok great. I think I\u2019ll purchase then."}, {"role": "assistant", "content": "Awesome! Is there anything else I can help with?"}]
|
No that’s all!
| 3 |
Customer name is norman bouchard. membership level is guest. phone number is (726) 852-3661. order ID is 6474998201. delivery address is 2306 circle drive monterey, ca 64376.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "odwx8d3cqh", "customer_name": "norman bouchard", "member_level": "guest", "phone": "(726) 852-3661"}, "order": {"street_address": "2306 circle drive", "full_address": "2306 circle drive monterey, ca 64376", "city": "monterey", "order_id": "6474998201", "state": "ca", "zip_code": "64376"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "norman bouchard", "member_level": "guest"}
|
[]
|
Hi
| 1 |
Customer name is norman bouchard. membership level is guest. phone number is (726) 852-3661. order ID is 6474998201. delivery address is 2306 circle drive monterey, ca 64376.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "odwx8d3cqh", "customer_name": "norman bouchard", "member_level": "guest", "phone": "(726) 852-3661"}, "order": {"street_address": "2306 circle drive", "full_address": "2306 circle drive monterey, ca 64376", "city": "monterey", "order_id": "6474998201", "state": "ca", "zip_code": "64376"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}]
|
I have this premium subscription shopping service and was hoping you could check the status of the subscription for me
| 2 |
Customer name is norman bouchard. membership level is guest. phone number is (726) 852-3661. order ID is 6474998201. delivery address is 2306 circle drive monterey, ca 64376.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "odwx8d3cqh", "customer_name": "norman bouchard", "member_level": "guest", "phone": "(726) 852-3661"}, "order": {"street_address": "2306 circle drive", "full_address": "2306 circle drive monterey, ca 64376", "city": "monterey", "order_id": "6474998201", "state": "ca", "zip_code": "64376"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I have this premium subscription shopping service and was hoping you could check the status of the subscription for me"}]
|
I would like to keep the subscription and wanted to know if there was a remaining balance on the account which is due
| 3 |
Customer name is norman bouchard. membership level is guest. phone number is (726) 852-3661. order ID is 6474998201. delivery address is 2306 circle drive monterey, ca 64376.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "odwx8d3cqh", "customer_name": "norman bouchard", "member_level": "guest", "phone": "(726) 852-3661"}, "order": {"street_address": "2306 circle drive", "full_address": "2306 circle drive monterey, ca 64376", "city": "monterey", "order_id": "6474998201", "state": "ca", "zip_code": "64376"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I have this premium subscription shopping service and was hoping you could check the status of the subscription for me"}, {"role": "user", "content": "I would like to keep the subscription and wanted to know if there was a remaining balance on the account which is due"}, {"role": "assistant", "content": "Sure, I can check on that for you. I just need your full name, account ID, and order ID, please"}]
|
Norman Bouchard
| 4 |
Customer name is norman bouchard. membership level is guest. phone number is (726) 852-3661. order ID is 6474998201. delivery address is 2306 circle drive monterey, ca 64376.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "odwx8d3cqh", "customer_name": "norman bouchard", "member_level": "guest", "phone": "(726) 852-3661"}, "order": {"street_address": "2306 circle drive", "full_address": "2306 circle drive monterey, ca 64376", "city": "monterey", "order_id": "6474998201", "state": "ca", "zip_code": "64376"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I have this premium subscription shopping service and was hoping you could check the status of the subscription for me"}, {"role": "user", "content": "I would like to keep the subscription and wanted to know if there was a remaining balance on the account which is due"}, {"role": "assistant", "content": "Sure, I can check on that for you. I just need your full name, account ID, and order ID, please"}, {"role": "user", "content": "Norman Bouchard"}]
|
Account ID: ODWX8D3CQH
| 5 |
Customer name is norman bouchard. membership level is guest. phone number is (726) 852-3661. order ID is 6474998201. delivery address is 2306 circle drive monterey, ca 64376.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "odwx8d3cqh", "customer_name": "norman bouchard", "member_level": "guest", "phone": "(726) 852-3661"}, "order": {"street_address": "2306 circle drive", "full_address": "2306 circle drive monterey, ca 64376", "city": "monterey", "order_id": "6474998201", "state": "ca", "zip_code": "64376"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I have this premium subscription shopping service and was hoping you could check the status of the subscription for me"}, {"role": "user", "content": "I would like to keep the subscription and wanted to know if there was a remaining balance on the account which is due"}, {"role": "assistant", "content": "Sure, I can check on that for you. I just need your full name, account ID, and order ID, please"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "user", "content": "Account ID: ODWX8D3CQH"}]
|
Order ID: 6474998201
| 6 |
Customer name is norman bouchard. membership level is guest. phone number is (726) 852-3661. order ID is 6474998201. delivery address is 2306 circle drive monterey, ca 64376.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "odwx8d3cqh", "customer_name": "norman bouchard", "member_level": "guest", "phone": "(726) 852-3661"}, "order": {"street_address": "2306 circle drive", "full_address": "2306 circle drive monterey, ca 64376", "city": "monterey", "order_id": "6474998201", "state": "ca", "zip_code": "64376"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I have this premium subscription shopping service and was hoping you could check the status of the subscription for me"}, {"role": "user", "content": "I would like to keep the subscription and wanted to know if there was a remaining balance on the account which is due"}, {"role": "assistant", "content": "Sure, I can check on that for you. I just need your full name, account ID, and order ID, please"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "user", "content": "Account ID: ODWX8D3CQH"}, {"role": "user", "content": "Order ID: 6474998201"}, {"role": "assistant", "content": "It looks like your subscription is inactive. The amount due is $14. Would you like to go ahead and take care of that today?"}]
|
Yes please
| 7 |
Customer name is norman bouchard. membership level is guest. phone number is (726) 852-3661. order ID is 6474998201. delivery address is 2306 circle drive monterey, ca 64376.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "odwx8d3cqh", "customer_name": "norman bouchard", "member_level": "guest", "phone": "(726) 852-3661"}, "order": {"street_address": "2306 circle drive", "full_address": "2306 circle drive monterey, ca 64376", "city": "monterey", "order_id": "6474998201", "state": "ca", "zip_code": "64376"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I have this premium subscription shopping service and was hoping you could check the status of the subscription for me"}, {"role": "user", "content": "I would like to keep the subscription and wanted to know if there was a remaining balance on the account which is due"}, {"role": "assistant", "content": "Sure, I can check on that for you. I just need your full name, account ID, and order ID, please"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "user", "content": "Account ID: ODWX8D3CQH"}, {"role": "user", "content": "Order ID: 6474998201"}, {"role": "assistant", "content": "It looks like your subscription is inactive. The amount due is $14. Would you like to go ahead and take care of that today?"}, {"role": "user", "content": "Yes please"}, {"role": "assistant", "content": "Would you like me to use the credit card on the account?"}]
|
yes thank you
| 8 |
Customer name is norman bouchard. membership level is guest. phone number is (726) 852-3661. order ID is 6474998201. delivery address is 2306 circle drive monterey, ca 64376.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "odwx8d3cqh", "customer_name": "norman bouchard", "member_level": "guest", "phone": "(726) 852-3661"}, "order": {"street_address": "2306 circle drive", "full_address": "2306 circle drive monterey, ca 64376", "city": "monterey", "order_id": "6474998201", "state": "ca", "zip_code": "64376"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I have this premium subscription shopping service and was hoping you could check the status of the subscription for me"}, {"role": "user", "content": "I would like to keep the subscription and wanted to know if there was a remaining balance on the account which is due"}, {"role": "assistant", "content": "Sure, I can check on that for you. I just need your full name, account ID, and order ID, please"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "user", "content": "Account ID: ODWX8D3CQH"}, {"role": "user", "content": "Order ID: 6474998201"}, {"role": "assistant", "content": "It looks like your subscription is inactive. The amount due is $14. Would you like to go ahead and take care of that today?"}, {"role": "user", "content": "Yes please"}, {"role": "assistant", "content": "Would you like me to use the credit card on the account?"}, {"role": "user", "content": "yes thank you"}, {"role": "assistant", "content": "Okay, your subscription is renewed! You're all set. Do you need anything else?"}]
|
I appreciate your help. Thank you
| 9 |
Customer name is norman bouchard. membership level is guest. phone number is (726) 852-3661. order ID is 6474998201. delivery address is 2306 circle drive monterey, ca 64376.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "odwx8d3cqh", "customer_name": "norman bouchard", "member_level": "guest", "phone": "(726) 852-3661"}, "order": {"street_address": "2306 circle drive", "full_address": "2306 circle drive monterey, ca 64376", "city": "monterey", "order_id": "6474998201", "state": "ca", "zip_code": "64376"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "user", "content": "Hi"}, {"role": "assistant", "content": "Hi! How can I help you today?"}, {"role": "user", "content": "I have this premium subscription shopping service and was hoping you could check the status of the subscription for me"}, {"role": "user", "content": "I would like to keep the subscription and wanted to know if there was a remaining balance on the account which is due"}, {"role": "assistant", "content": "Sure, I can check on that for you. I just need your full name, account ID, and order ID, please"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "user", "content": "Account ID: ODWX8D3CQH"}, {"role": "user", "content": "Order ID: 6474998201"}, {"role": "assistant", "content": "It looks like your subscription is inactive. The amount due is $14. Would you like to go ahead and take care of that today?"}, {"role": "user", "content": "Yes please"}, {"role": "assistant", "content": "Would you like me to use the credit card on the account?"}, {"role": "user", "content": "yes thank you"}, {"role": "assistant", "content": "Okay, your subscription is renewed! You're all set. Do you need anything else?"}, {"role": "user", "content": "I appreciate your help. Thank you"}, {"role": "assistant", "content": "You're very welcome!"}]
|
Thats all. Thanks
| 10 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[]
|
Hello. I have a question about my refund?
| 1 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}]
|
Can you help me?
| 2 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}]
|
Joseph Banter
| 3 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "What question did you have about your refund?"}]
|
So this might be an annoying question. But I am a very nervous person and I worry all the time
| 4 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "What question did you have about your refund?"}, {"role": "user", "content": "So this might be an annoying question. But I am a very nervous person and I worry all the time"}]
|
I can't stop thinking about my refund. Can you please just double check the status for me? I want to know what's going on to ease my mind
| 5 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "What question did you have about your refund?"}, {"role": "user", "content": "So this might be an annoying question. But I am a very nervous person and I worry all the time"}, {"role": "user", "content": "I can't stop thinking about my refund. Can you please just double check the status for me? I want to know what's going on to ease my mind"}, {"role": "assistant", "content": "Oh no worries, I can definitely check that you."}]
|
Great!
| 6 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "What question did you have about your refund?"}, {"role": "user", "content": "So this might be an annoying question. But I am a very nervous person and I worry all the time"}, {"role": "user", "content": "I can't stop thinking about my refund. Can you please just double check the status for me? I want to know what's going on to ease my mind"}, {"role": "assistant", "content": "Oh no worries, I can definitely check that you."}, {"role": "user", "content": "Great!"}, {"role": "assistant", "content": "Can I have your email address, username, and order ID?"}]
|
josephbanter549@email.com
| 7 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "What question did you have about your refund?"}, {"role": "user", "content": "So this might be an annoying question. But I am a very nervous person and I worry all the time"}, {"role": "user", "content": "I can't stop thinking about my refund. Can you please just double check the status for me? I want to know what's going on to ease my mind"}, {"role": "assistant", "content": "Oh no worries, I can definitely check that you."}, {"role": "user", "content": "Great!"}, {"role": "assistant", "content": "Can I have your email address, username, and order ID?"}, {"role": "user", "content": "josephbanter549@email.com"}]
|
josephbanter549
| 8 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "What question did you have about your refund?"}, {"role": "user", "content": "So this might be an annoying question. But I am a very nervous person and I worry all the time"}, {"role": "user", "content": "I can't stop thinking about my refund. Can you please just double check the status for me? I want to know what's going on to ease my mind"}, {"role": "assistant", "content": "Oh no worries, I can definitely check that you."}, {"role": "user", "content": "Great!"}, {"role": "assistant", "content": "Can I have your email address, username, and order ID?"}, {"role": "user", "content": "josephbanter549@email.com"}, {"role": "user", "content": "josephbanter549"}]
|
6066337548
| 9 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "What question did you have about your refund?"}, {"role": "user", "content": "So this might be an annoying question. But I am a very nervous person and I worry all the time"}, {"role": "user", "content": "I can't stop thinking about my refund. Can you please just double check the status for me? I want to know what's going on to ease my mind"}, {"role": "assistant", "content": "Oh no worries, I can definitely check that you."}, {"role": "user", "content": "Great!"}, {"role": "assistant", "content": "Can I have your email address, username, and order ID?"}, {"role": "user", "content": "josephbanter549@email.com"}, {"role": "user", "content": "josephbanter549"}, {"role": "user", "content": "6066337548"}, {"role": "assistant", "content": "Okay it looks like your refund is in progress"}, {"role": "assistant", "content": "You should be seeing it back in your account soon"}]
|
Good! Do you know when? Like in a week or not?
| 10 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "What question did you have about your refund?"}, {"role": "user", "content": "So this might be an annoying question. But I am a very nervous person and I worry all the time"}, {"role": "user", "content": "I can't stop thinking about my refund. Can you please just double check the status for me? I want to know what's going on to ease my mind"}, {"role": "assistant", "content": "Oh no worries, I can definitely check that you."}, {"role": "user", "content": "Great!"}, {"role": "assistant", "content": "Can I have your email address, username, and order ID?"}, {"role": "user", "content": "josephbanter549@email.com"}, {"role": "user", "content": "josephbanter549"}, {"role": "user", "content": "6066337548"}, {"role": "assistant", "content": "Okay it looks like your refund is in progress"}, {"role": "assistant", "content": "You should be seeing it back in your account soon"}, {"role": "user", "content": "Good! Do you know when? Like in a week or not?"}]
|
*week or so?
| 11 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "What question did you have about your refund?"}, {"role": "user", "content": "So this might be an annoying question. But I am a very nervous person and I worry all the time"}, {"role": "user", "content": "I can't stop thinking about my refund. Can you please just double check the status for me? I want to know what's going on to ease my mind"}, {"role": "assistant", "content": "Oh no worries, I can definitely check that you."}, {"role": "user", "content": "Great!"}, {"role": "assistant", "content": "Can I have your email address, username, and order ID?"}, {"role": "user", "content": "josephbanter549@email.com"}, {"role": "user", "content": "josephbanter549"}, {"role": "user", "content": "6066337548"}, {"role": "assistant", "content": "Okay it looks like your refund is in progress"}, {"role": "assistant", "content": "You should be seeing it back in your account soon"}, {"role": "user", "content": "Good! Do you know when? Like in a week or not?"}, {"role": "user", "content": "*week or so?"}]
|
Also, do you know the payment method of the refund?
| 12 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "What question did you have about your refund?"}, {"role": "user", "content": "So this might be an annoying question. But I am a very nervous person and I worry all the time"}, {"role": "user", "content": "I can't stop thinking about my refund. Can you please just double check the status for me? I want to know what's going on to ease my mind"}, {"role": "assistant", "content": "Oh no worries, I can definitely check that you."}, {"role": "user", "content": "Great!"}, {"role": "assistant", "content": "Can I have your email address, username, and order ID?"}, {"role": "user", "content": "josephbanter549@email.com"}, {"role": "user", "content": "josephbanter549"}, {"role": "user", "content": "6066337548"}, {"role": "assistant", "content": "Okay it looks like your refund is in progress"}, {"role": "assistant", "content": "You should be seeing it back in your account soon"}, {"role": "user", "content": "Good! Do you know when? Like in a week or not?"}, {"role": "user", "content": "*week or so?"}, {"role": "user", "content": "Also, do you know the payment method of the refund?"}, {"role": "assistant", "content": "Yes, it should be within the next 48 hours."}]
|
Oh that's fast! Great!
| 13 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "What question did you have about your refund?"}, {"role": "user", "content": "So this might be an annoying question. But I am a very nervous person and I worry all the time"}, {"role": "user", "content": "I can't stop thinking about my refund. Can you please just double check the status for me? I want to know what's going on to ease my mind"}, {"role": "assistant", "content": "Oh no worries, I can definitely check that you."}, {"role": "user", "content": "Great!"}, {"role": "assistant", "content": "Can I have your email address, username, and order ID?"}, {"role": "user", "content": "josephbanter549@email.com"}, {"role": "user", "content": "josephbanter549"}, {"role": "user", "content": "6066337548"}, {"role": "assistant", "content": "Okay it looks like your refund is in progress"}, {"role": "assistant", "content": "You should be seeing it back in your account soon"}, {"role": "user", "content": "Good! Do you know when? Like in a week or not?"}, {"role": "user", "content": "*week or so?"}, {"role": "user", "content": "Also, do you know the payment method of the refund?"}, {"role": "assistant", "content": "Yes, it should be within the next 48 hours."}, {"role": "user", "content": "Oh that's fast! Great!"}, {"role": "assistant", "content": "The refund will be a credit on your account"}]
|
Good, that's what I expected
| 14 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "What question did you have about your refund?"}, {"role": "user", "content": "So this might be an annoying question. But I am a very nervous person and I worry all the time"}, {"role": "user", "content": "I can't stop thinking about my refund. Can you please just double check the status for me? I want to know what's going on to ease my mind"}, {"role": "assistant", "content": "Oh no worries, I can definitely check that you."}, {"role": "user", "content": "Great!"}, {"role": "assistant", "content": "Can I have your email address, username, and order ID?"}, {"role": "user", "content": "josephbanter549@email.com"}, {"role": "user", "content": "josephbanter549"}, {"role": "user", "content": "6066337548"}, {"role": "assistant", "content": "Okay it looks like your refund is in progress"}, {"role": "assistant", "content": "You should be seeing it back in your account soon"}, {"role": "user", "content": "Good! Do you know when? Like in a week or not?"}, {"role": "user", "content": "*week or so?"}, {"role": "user", "content": "Also, do you know the payment method of the refund?"}, {"role": "assistant", "content": "Yes, it should be within the next 48 hours."}, {"role": "user", "content": "Oh that's fast! Great!"}, {"role": "assistant", "content": "The refund will be a credit on your account"}, {"role": "user", "content": "Good, that's what I expected"}, {"role": "assistant", "content": "Is there anything else I can help you with?"}]
|
I feel very happy now! Thank you for double checking
| 15 |
Customer name is joseph banter. membership level is silver. email is josephbanter549@email.com. phone number is (364) 392-1708. order ID is 6066337548. purchase date was 2020-03-09. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 2323 lincoln ave raleigh, ca 77200.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephbanter549@email.com", "member_level": "silver", "phone": "(364) 392-1708", "username": "josephbanter549"}, "order": {"street_address": "2323 lincoln ave", "full_address": "2323 lincoln ave raleigh, ca 77200", "city": "raleigh", "num_products": "1", "order_id": "6066337548", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2020-03-09", "state": "ca", "zip_code": "77200"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [89]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "user", "content": "Hello. I have a question about my refund?"}, {"role": "user", "content": "Can you help me?"}, {"role": "assistant", "content": "Sure, can I have your name?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "What question did you have about your refund?"}, {"role": "user", "content": "So this might be an annoying question. But I am a very nervous person and I worry all the time"}, {"role": "user", "content": "I can't stop thinking about my refund. Can you please just double check the status for me? I want to know what's going on to ease my mind"}, {"role": "assistant", "content": "Oh no worries, I can definitely check that you."}, {"role": "user", "content": "Great!"}, {"role": "assistant", "content": "Can I have your email address, username, and order ID?"}, {"role": "user", "content": "josephbanter549@email.com"}, {"role": "user", "content": "josephbanter549"}, {"role": "user", "content": "6066337548"}, {"role": "assistant", "content": "Okay it looks like your refund is in progress"}, {"role": "assistant", "content": "You should be seeing it back in your account soon"}, {"role": "user", "content": "Good! Do you know when? Like in a week or not?"}, {"role": "user", "content": "*week or so?"}, {"role": "user", "content": "Also, do you know the payment method of the refund?"}, {"role": "assistant", "content": "Yes, it should be within the next 48 hours."}, {"role": "user", "content": "Oh that's fast! Great!"}, {"role": "assistant", "content": "The refund will be a credit on your account"}, {"role": "user", "content": "Good, that's what I expected"}, {"role": "assistant", "content": "Is there anything else I can help you with?"}, {"role": "user", "content": "I feel very happy now! Thank you for double checking"}]
|
No, that is all I needed
| 16 |
Customer name is alessandro phoenix. membership level is silver. phone number is (051) 092-4773. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3908 brushwick dr raleigh, wa 29383.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(051) 092-4773"}, "order": {"street_address": "3908 brushwick dr", "full_address": "3908 brushwick dr raleigh, wa 29383", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "wa", "zip_code": "29383"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [59]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello! how cani help you today"}]
|
Hello, I would like to get more information on a Tommy Hilfinger polo shirt
| 1 |
Customer name is alessandro phoenix. membership level is silver. phone number is (051) 092-4773. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3908 brushwick dr raleigh, wa 29383.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(051) 092-4773"}, "order": {"street_address": "3908 brushwick dr", "full_address": "3908 brushwick dr raleigh, wa 29383", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "wa", "zip_code": "29383"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [59]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello! how cani help you today"}, {"role": "user", "content": "Hello, I would like to get more information on a Tommy Hilfinger polo shirt"}, {"role": "assistant", "content": "sure, what can i get for you?"}]
|
I would like to know how to remove a stain from this shirt
| 2 |
Customer name is alessandro phoenix. membership level is silver. phone number is (051) 092-4773. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3908 brushwick dr raleigh, wa 29383.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(051) 092-4773"}, "order": {"street_address": "3908 brushwick dr", "full_address": "3908 brushwick dr raleigh, wa 29383", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "wa", "zip_code": "29383"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [59]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello! how cani help you today"}, {"role": "user", "content": "Hello, I would like to get more information on a Tommy Hilfinger polo shirt"}, {"role": "assistant", "content": "sure, what can i get for you?"}, {"role": "user", "content": "I would like to know how to remove a stain from this shirt"}, {"role": "assistant", "content": "sure!"}, {"role": "assistant", "content": "If it's fresh., simply reuires rinsing in cold water and immediately wash. If the stain has dried, removing it becomes more difficult. To start, soak the shirt in cold water for roughly hald an hour to loosen up the stain. Then scrub out the area wit"}, {"role": "assistant", "content": "Do you need help with anything else?"}]
|
Ok great thank you
| 3 |
Customer name is alessandro phoenix. membership level is silver. phone number is (051) 092-4773. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3908 brushwick dr raleigh, wa 29383.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "silver", "phone": "(051) 092-4773"}, "order": {"street_address": "3908 brushwick dr", "full_address": "3908 brushwick dr raleigh, wa 29383", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "wa", "zip_code": "29383"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [59]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello! how cani help you today"}, {"role": "user", "content": "Hello, I would like to get more information on a Tommy Hilfinger polo shirt"}, {"role": "assistant", "content": "sure, what can i get for you?"}, {"role": "user", "content": "I would like to know how to remove a stain from this shirt"}, {"role": "assistant", "content": "sure!"}, {"role": "assistant", "content": "If it's fresh., simply reuires rinsing in cold water and immediately wash. If the stain has dried, removing it becomes more difficult. To start, soak the shirt in cold water for roughly hald an hour to loosen up the stain. Then scrub out the area wit"}, {"role": "assistant", "content": "Do you need help with anything else?"}, {"role": "user", "content": "Ok great thank you"}]
|
That is all
| 4 |
Customer name is crystal minh. membership level is silver. phone number is (712) 575-7925. delivery address is 4555 circle drive san mateo, tx 49884.
|
storewide_query: policy_3
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(712) 575-7925"}, "order": {"street_address": "4555 circle drive", "full_address": "4555 circle drive san mateo, tx 49884", "city": "san mateo", "state": "tx", "zip_code": "49884"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_3"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_3", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, and thanks for contacting us at AcmeBrands today! How can I help you?"}]
|
Hello, I am thinking of buying something and want to know what has to happen to cancel a subscription.
| 1 |
Customer name is crystal minh. membership level is silver. phone number is (712) 575-7925. delivery address is 4555 circle drive san mateo, tx 49884.
|
storewide_query: policy_3
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(712) 575-7925"}, "order": {"street_address": "4555 circle drive", "full_address": "4555 circle drive san mateo, tx 49884", "city": "san mateo", "state": "tx", "zip_code": "49884"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_3"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_3", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, and thanks for contacting us at AcmeBrands today! How can I help you?"}, {"role": "user", "content": "Hello, I am thinking of buying something and want to know what has to happen to cancel a subscription."}, {"role": "assistant", "content": "Let me take a look for you."}, {"role": "assistant", "content": "What is the issue with the subscription? Did you not purchase it in the first place, or is there another issue that you're experiencing?"}]
|
I just want to know what it takes to cancel a subscription
| 2 |
Customer name is crystal minh. membership level is silver. phone number is (712) 575-7925. delivery address is 4555 circle drive san mateo, tx 49884.
|
storewide_query: policy_3
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(712) 575-7925"}, "order": {"street_address": "4555 circle drive", "full_address": "4555 circle drive san mateo, tx 49884", "city": "san mateo", "state": "tx", "zip_code": "49884"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_3"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_3", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, and thanks for contacting us at AcmeBrands today! How can I help you?"}, {"role": "user", "content": "Hello, I am thinking of buying something and want to know what has to happen to cancel a subscription."}, {"role": "assistant", "content": "Let me take a look for you."}, {"role": "assistant", "content": "What is the issue with the subscription? Did you not purchase it in the first place, or is there another issue that you're experiencing?"}, {"role": "user", "content": "I just want to know what it takes to cancel a subscription"}, {"role": "assistant", "content": "Let me take a look for you."}, {"role": "assistant", "content": "You can cancel your subscription anytime, and you won't be charged for future months."}, {"role": "assistant", "content": "For the current month, you will still be responsible for the full monthly price, but you will also receive all of the benefits of the subscription for that month."}, {"role": "assistant", "content": "Is there anything else I can answer for you or help you with today?"}]
|
That seems to answer my question, thank you
| 3 |
Customer name is norman bouchard. membership level is gold. phone number is (943) 522-0292. order ID is 7138047651. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7397 woodshore st san lima, ny 80305.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "wx2cp22ssf", "customer_name": "norman bouchard", "member_level": "gold", "phone": "(943) 522-0292"}, "order": {"street_address": "7397 woodshore st", "full_address": "7397 woodshore st san lima, ny 80305", "city": "san lima", "num_products": "2", "order_id": "7138047651", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "80305"}, "product": {"names": ["michael_kors shirt", "guess jacket"], "amounts": [94, 99]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you?"}]
|
Hi, I want to remove an item from my order because I chose the wrong size.
| 1 |
Customer name is norman bouchard. membership level is gold. phone number is (943) 522-0292. order ID is 7138047651. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7397 woodshore st san lima, ny 80305.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "wx2cp22ssf", "customer_name": "norman bouchard", "member_level": "gold", "phone": "(943) 522-0292"}, "order": {"street_address": "7397 woodshore st", "full_address": "7397 woodshore st san lima, ny 80305", "city": "san lima", "num_products": "2", "order_id": "7138047651", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "80305"}, "product": {"names": ["michael_kors shirt", "guess jacket"], "amounts": [94, 99]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Hi, I want to remove an item from my order because I chose the wrong size."}, {"role": "assistant", "content": "Sure! What is your full name?"}]
|
Norman Bouchard
| 2 |
Customer name is norman bouchard. membership level is gold. phone number is (943) 522-0292. order ID is 7138047651. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7397 woodshore st san lima, ny 80305.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "wx2cp22ssf", "customer_name": "norman bouchard", "member_level": "gold", "phone": "(943) 522-0292"}, "order": {"street_address": "7397 woodshore st", "full_address": "7397 woodshore st san lima, ny 80305", "city": "san lima", "num_products": "2", "order_id": "7138047651", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "80305"}, "product": {"names": ["michael_kors shirt", "guess jacket"], "amounts": [94, 99]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Hi, I want to remove an item from my order because I chose the wrong size."}, {"role": "assistant", "content": "Sure! What is your full name?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "May I now have your username, email and Order ID to verify?"}]
|
I don't have my username or email but my order ID is 7138047651
| 3 |
Customer name is norman bouchard. membership level is gold. phone number is (943) 522-0292. order ID is 7138047651. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7397 woodshore st san lima, ny 80305.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "wx2cp22ssf", "customer_name": "norman bouchard", "member_level": "gold", "phone": "(943) 522-0292"}, "order": {"street_address": "7397 woodshore st", "full_address": "7397 woodshore st san lima, ny 80305", "city": "san lima", "num_products": "2", "order_id": "7138047651", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "80305"}, "product": {"names": ["michael_kors shirt", "guess jacket"], "amounts": [94, 99]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Hi, I want to remove an item from my order because I chose the wrong size."}, {"role": "assistant", "content": "Sure! What is your full name?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "May I now have your username, email and Order ID to verify?"}, {"role": "user", "content": "I don't have my username or email but my order ID is 7138047651"}, {"role": "assistant", "content": "Okay, what is the shipping status of the order?"}]
|
Order Received
| 4 |
Customer name is norman bouchard. membership level is gold. phone number is (943) 522-0292. order ID is 7138047651. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7397 woodshore st san lima, ny 80305.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "wx2cp22ssf", "customer_name": "norman bouchard", "member_level": "gold", "phone": "(943) 522-0292"}, "order": {"street_address": "7397 woodshore st", "full_address": "7397 woodshore st san lima, ny 80305", "city": "san lima", "num_products": "2", "order_id": "7138047651", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "80305"}, "product": {"names": ["michael_kors shirt", "guess jacket"], "amounts": [94, 99]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Hi, I want to remove an item from my order because I chose the wrong size."}, {"role": "assistant", "content": "Sure! What is your full name?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "May I now have your username, email and Order ID to verify?"}, {"role": "user", "content": "I don't have my username or email but my order ID is 7138047651"}, {"role": "assistant", "content": "Okay, what is the shipping status of the order?"}, {"role": "user", "content": "Order Received"}, {"role": "assistant", "content": "So you want to return the item now since it was now received?"}]
|
Sure
| 5 |
Customer name is norman bouchard. membership level is gold. phone number is (943) 522-0292. order ID is 7138047651. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7397 woodshore st san lima, ny 80305.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "wx2cp22ssf", "customer_name": "norman bouchard", "member_level": "gold", "phone": "(943) 522-0292"}, "order": {"street_address": "7397 woodshore st", "full_address": "7397 woodshore st san lima, ny 80305", "city": "san lima", "num_products": "2", "order_id": "7138047651", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "80305"}, "product": {"names": ["michael_kors shirt", "guess jacket"], "amounts": [94, 99]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Hi, I want to remove an item from my order because I chose the wrong size."}, {"role": "assistant", "content": "Sure! What is your full name?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "May I now have your username, email and Order ID to verify?"}, {"role": "user", "content": "I don't have my username or email but my order ID is 7138047651"}, {"role": "assistant", "content": "Okay, what is the shipping status of the order?"}, {"role": "user", "content": "Order Received"}, {"role": "assistant", "content": "So you want to return the item now since it was now received?"}, {"role": "user", "content": "Sure"}, {"role": "assistant", "content": "May I ask for membership status?"}]
|
Gold
| 6 |
Customer name is norman bouchard. membership level is gold. phone number is (943) 522-0292. order ID is 7138047651. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7397 woodshore st san lima, ny 80305.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "wx2cp22ssf", "customer_name": "norman bouchard", "member_level": "gold", "phone": "(943) 522-0292"}, "order": {"street_address": "7397 woodshore st", "full_address": "7397 woodshore st san lima, ny 80305", "city": "san lima", "num_products": "2", "order_id": "7138047651", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "80305"}, "product": {"names": ["michael_kors shirt", "guess jacket"], "amounts": [94, 99]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Hi, I want to remove an item from my order because I chose the wrong size."}, {"role": "assistant", "content": "Sure! What is your full name?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "May I now have your username, email and Order ID to verify?"}, {"role": "user", "content": "I don't have my username or email but my order ID is 7138047651"}, {"role": "assistant", "content": "Okay, what is the shipping status of the order?"}, {"role": "user", "content": "Order Received"}, {"role": "assistant", "content": "So you want to return the item now since it was now received?"}, {"role": "user", "content": "Sure"}, {"role": "assistant", "content": "May I ask for membership status?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "Okay, would you like to send it back by mail? If so, please give me your address for the return label."}]
|
7397 Woodshore St San Lima, NY 80305
| 7 |
Customer name is norman bouchard. membership level is gold. phone number is (943) 522-0292. order ID is 7138047651. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 7397 woodshore st san lima, ny 80305.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "wx2cp22ssf", "customer_name": "norman bouchard", "member_level": "gold", "phone": "(943) 522-0292"}, "order": {"street_address": "7397 woodshore st", "full_address": "7397 woodshore st san lima, ny 80305", "city": "san lima", "num_products": "2", "order_id": "7138047651", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "80305"}, "product": {"names": ["michael_kors shirt", "guess jacket"], "amounts": [94, 99]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "How may I help you?"}, {"role": "user", "content": "Hi, I want to remove an item from my order because I chose the wrong size."}, {"role": "assistant", "content": "Sure! What is your full name?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "May I now have your username, email and Order ID to verify?"}, {"role": "user", "content": "I don't have my username or email but my order ID is 7138047651"}, {"role": "assistant", "content": "Okay, what is the shipping status of the order?"}, {"role": "user", "content": "Order Received"}, {"role": "assistant", "content": "So you want to return the item now since it was now received?"}, {"role": "user", "content": "Sure"}, {"role": "assistant", "content": "May I ask for membership status?"}, {"role": "user", "content": "Gold"}, {"role": "assistant", "content": "Okay, would you like to send it back by mail? If so, please give me your address for the return label."}, {"role": "user", "content": "7397 Woodshore St San Lima, NY 80305"}, {"role": "assistant", "content": "Alright! Your return label will be sent to you. Anything else today?"}]
|
Nope, that was all. Thank you
| 8 |
Customer name is rodriguez domingo. membership level is guest. phone number is (980) 807-0199. delivery address is 2586 woodshore st san lima, tx 36827.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(980) 807-0199"}, "order": {"street_address": "2586 woodshore st", "full_address": "2586 woodshore st san lima, tx 36827", "city": "san lima", "state": "tx", "zip_code": "36827"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}]
|
If I purchase a premium membership when will it end?
| 1 |
Customer name is rodriguez domingo. membership level is guest. phone number is (980) 807-0199. delivery address is 2586 woodshore st san lima, tx 36827.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(980) 807-0199"}, "order": {"street_address": "2586 woodshore st", "full_address": "2586 woodshore st san lima, tx 36827", "city": "san lima", "state": "tx", "zip_code": "36827"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}, {"role": "user", "content": "If I purchase a premium membership when will it end?"}, {"role": "assistant", "content": "If you purchase membership, it will last through the end of this year, and then for another full calendar year. So, for example, if you bought it today it will last through December 31, 2021."}]
|
Okay thank you.
| 2 |
Customer name is rodriguez domingo. membership level is guest. phone number is (980) 807-0199. delivery address is 2586 woodshore st san lima, tx 36827.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(980) 807-0199"}, "order": {"street_address": "2586 woodshore st", "full_address": "2586 woodshore st san lima, tx 36827", "city": "san lima", "state": "tx", "zip_code": "36827"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}, {"role": "user", "content": "If I purchase a premium membership when will it end?"}, {"role": "assistant", "content": "If you purchase membership, it will last through the end of this year, and then for another full calendar year. So, for example, if you bought it today it will last through December 31, 2021."}, {"role": "user", "content": "Okay thank you."}, {"role": "assistant", "content": "Your membership level is calculated at the beginning of each month, and boosts to the next level works that way as well."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}]
|
you've answered all my questions. Thanks
| 3 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}]
|
Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it.
| 1 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}]
|
Can you help with that please?
| 2 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}]
|
Hello?
| 3 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}]
|
Anybody there?
| 4 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}, {"role": "user", "content": "Anybody there?"}, {"role": "assistant", "content": "Hello"}]
|
Hi.
| 5 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}, {"role": "user", "content": "Anybody there?"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "Hi."}]
|
I want to return the jacket I ordered.
| 6 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}, {"role": "user", "content": "Anybody there?"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "Hi."}, {"role": "user", "content": "I want to return the jacket I ordered."}]
|
It's the wrong color.
| 7 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}, {"role": "user", "content": "Anybody there?"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "Hi."}, {"role": "user", "content": "I want to return the jacket I ordered."}, {"role": "user", "content": "It's the wrong color."}, {"role": "assistant", "content": "Can I get your full name please?"}]
|
My name is Norman Bouchard.
| 8 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}, {"role": "user", "content": "Anybody there?"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "Hi."}, {"role": "user", "content": "I want to return the jacket I ordered."}, {"role": "user", "content": "It's the wrong color."}, {"role": "assistant", "content": "Can I get your full name please?"}, {"role": "user", "content": "My name is Norman Bouchard."}, {"role": "assistant", "content": "Great, next I need the email address tied to the account and the order number on the jacket"}]
|
My e-mails is normanbouchard577@email.com
| 9 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}, {"role": "user", "content": "Anybody there?"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "Hi."}, {"role": "user", "content": "I want to return the jacket I ordered."}, {"role": "user", "content": "It's the wrong color."}, {"role": "assistant", "content": "Can I get your full name please?"}, {"role": "user", "content": "My name is Norman Bouchard."}, {"role": "assistant", "content": "Great, next I need the email address tied to the account and the order number on the jacket"}, {"role": "user", "content": "My e-mails is normanbouchard577@email.com"}]
|
The order number is...
| 10 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}, {"role": "user", "content": "Anybody there?"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "Hi."}, {"role": "user", "content": "I want to return the jacket I ordered."}, {"role": "user", "content": "It's the wrong color."}, {"role": "assistant", "content": "Can I get your full name please?"}, {"role": "user", "content": "My name is Norman Bouchard."}, {"role": "assistant", "content": "Great, next I need the email address tied to the account and the order number on the jacket"}, {"role": "user", "content": "My e-mails is normanbouchard577@email.com"}, {"role": "user", "content": "The order number is..."}]
|
0038339468
| 11 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}, {"role": "user", "content": "Anybody there?"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "Hi."}, {"role": "user", "content": "I want to return the jacket I ordered."}, {"role": "user", "content": "It's the wrong color."}, {"role": "assistant", "content": "Can I get your full name please?"}, {"role": "user", "content": "My name is Norman Bouchard."}, {"role": "assistant", "content": "Great, next I need the email address tied to the account and the order number on the jacket"}, {"role": "user", "content": "My e-mails is normanbouchard577@email.com"}, {"role": "user", "content": "The order number is..."}, {"role": "user", "content": "0038339468"}, {"role": "assistant", "content": "and what is your membership level?"}]
|
Bronze.
| 12 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}, {"role": "user", "content": "Anybody there?"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "Hi."}, {"role": "user", "content": "I want to return the jacket I ordered."}, {"role": "user", "content": "It's the wrong color."}, {"role": "assistant", "content": "Can I get your full name please?"}, {"role": "user", "content": "My name is Norman Bouchard."}, {"role": "assistant", "content": "Great, next I need the email address tied to the account and the order number on the jacket"}, {"role": "user", "content": "My e-mails is normanbouchard577@email.com"}, {"role": "user", "content": "The order number is..."}, {"role": "user", "content": "0038339468"}, {"role": "assistant", "content": "and what is your membership level?"}, {"role": "user", "content": "Bronze."}, {"role": "assistant", "content": "Alright, I take it that you just got the order, so it has been purchased in the last 90 days correct"}]
|
Correct.
| 13 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}, {"role": "user", "content": "Anybody there?"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "Hi."}, {"role": "user", "content": "I want to return the jacket I ordered."}, {"role": "user", "content": "It's the wrong color."}, {"role": "assistant", "content": "Can I get your full name please?"}, {"role": "user", "content": "My name is Norman Bouchard."}, {"role": "assistant", "content": "Great, next I need the email address tied to the account and the order number on the jacket"}, {"role": "user", "content": "My e-mails is normanbouchard577@email.com"}, {"role": "user", "content": "The order number is..."}, {"role": "user", "content": "0038339468"}, {"role": "assistant", "content": "and what is your membership level?"}, {"role": "user", "content": "Bronze."}, {"role": "assistant", "content": "Alright, I take it that you just got the order, so it has been purchased in the last 90 days correct"}, {"role": "user", "content": "Correct."}, {"role": "assistant", "content": "OK. You can return it so we will get that set up. I will need your full address to set up your return label please."}]
|
My address is 1858 Woodshore St Jacksonville, NY 32478
| 14 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}, {"role": "user", "content": "Anybody there?"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "Hi."}, {"role": "user", "content": "I want to return the jacket I ordered."}, {"role": "user", "content": "It's the wrong color."}, {"role": "assistant", "content": "Can I get your full name please?"}, {"role": "user", "content": "My name is Norman Bouchard."}, {"role": "assistant", "content": "Great, next I need the email address tied to the account and the order number on the jacket"}, {"role": "user", "content": "My e-mails is normanbouchard577@email.com"}, {"role": "user", "content": "The order number is..."}, {"role": "user", "content": "0038339468"}, {"role": "assistant", "content": "and what is your membership level?"}, {"role": "user", "content": "Bronze."}, {"role": "assistant", "content": "Alright, I take it that you just got the order, so it has been purchased in the last 90 days correct"}, {"role": "user", "content": "Correct."}, {"role": "assistant", "content": "OK. You can return it so we will get that set up. I will need your full address to set up your return label please."}, {"role": "user", "content": "My address is 1858 Woodshore St Jacksonville, NY 32478"}, {"role": "assistant", "content": "How would you like to do the return. We can do it by mail, store drop off, or drop boxes."}]
|
Mail is fine.
| 15 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}, {"role": "user", "content": "Anybody there?"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "Hi."}, {"role": "user", "content": "I want to return the jacket I ordered."}, {"role": "user", "content": "It's the wrong color."}, {"role": "assistant", "content": "Can I get your full name please?"}, {"role": "user", "content": "My name is Norman Bouchard."}, {"role": "assistant", "content": "Great, next I need the email address tied to the account and the order number on the jacket"}, {"role": "user", "content": "My e-mails is normanbouchard577@email.com"}, {"role": "user", "content": "The order number is..."}, {"role": "user", "content": "0038339468"}, {"role": "assistant", "content": "and what is your membership level?"}, {"role": "user", "content": "Bronze."}, {"role": "assistant", "content": "Alright, I take it that you just got the order, so it has been purchased in the last 90 days correct"}, {"role": "user", "content": "Correct."}, {"role": "assistant", "content": "OK. You can return it so we will get that set up. I will need your full address to set up your return label please."}, {"role": "user", "content": "My address is 1858 Woodshore St Jacksonville, NY 32478"}, {"role": "assistant", "content": "How would you like to do the return. We can do it by mail, store drop off, or drop boxes."}, {"role": "user", "content": "Mail is fine."}, {"role": "assistant", "content": "Alright, you are all set. Just print out the label and send it to us and we will take care of the rest."}, {"role": "assistant", "content": "Is there anything else we can do for you today?"}]
|
Thanks for your help, it's much appreciated. No that was all, thank you.
| 16 |
Customer name is norman bouchard. membership level is bronze. email is normanbouchard577@email.com. phone number is (673) 457-2928. order ID is 0038339468. purchase date was 2019-09-17. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 1858 woodshore st jacksonville, ny 32478.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanbouchard577@email.com", "member_level": "bronze", "phone": "(673) 457-2928", "username": "normanbouchard577"}, "order": {"street_address": "1858 woodshore st", "full_address": "1858 woodshore st jacksonville, ny 32478", "city": "jacksonville", "num_products": "1", "order_id": "0038339468", "packaging": "yes", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-09-17", "state": "ny", "zip_code": "32478"}, "product": {"names": ["guess jacket"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi there. I want to return the jacket I ordered if that's possible. It's not the right color, I'm not sure what I was thinking when I bought it."}, {"role": "user", "content": "Can you help with that please?"}, {"role": "user", "content": "Hello?"}, {"role": "user", "content": "Anybody there?"}, {"role": "assistant", "content": "Hello"}, {"role": "user", "content": "Hi."}, {"role": "user", "content": "I want to return the jacket I ordered."}, {"role": "user", "content": "It's the wrong color."}, {"role": "assistant", "content": "Can I get your full name please?"}, {"role": "user", "content": "My name is Norman Bouchard."}, {"role": "assistant", "content": "Great, next I need the email address tied to the account and the order number on the jacket"}, {"role": "user", "content": "My e-mails is normanbouchard577@email.com"}, {"role": "user", "content": "The order number is..."}, {"role": "user", "content": "0038339468"}, {"role": "assistant", "content": "and what is your membership level?"}, {"role": "user", "content": "Bronze."}, {"role": "assistant", "content": "Alright, I take it that you just got the order, so it has been purchased in the last 90 days correct"}, {"role": "user", "content": "Correct."}, {"role": "assistant", "content": "OK. You can return it so we will get that set up. I will need your full address to set up your return label please."}, {"role": "user", "content": "My address is 1858 Woodshore St Jacksonville, NY 32478"}, {"role": "assistant", "content": "How would you like to do the return. We can do it by mail, store drop off, or drop boxes."}, {"role": "user", "content": "Mail is fine."}, {"role": "assistant", "content": "Alright, you are all set. Just print out the label and send it to us and we will take care of the rest."}, {"role": "assistant", "content": "Is there anything else we can do for you today?"}, {"role": "user", "content": "Thanks for your help, it's much appreciated. No that was all, thank you."}]
|
Have a good day.
| 17 |
Customer name is joyce wu. membership level is gold. phone number is (672) 514-2289. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5465 kennedy st raleigh, ny 82446.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "gold", "phone": "(672) 514-2289"}, "order": {"street_address": "5465 kennedy st", "full_address": "5465 kennedy st raleigh, ny 82446", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "82446"}, "product": {"names": ["tommy_hilfiger jeans", "michael_kors jacket", "guess boots"], "amounts": [79, 94, 84]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How can I help you?"}]
|
How much does it cost to have an item gift wrapped?
| 1 |
Customer name is joyce wu. membership level is gold. phone number is (672) 514-2289. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5465 kennedy st raleigh, ny 82446.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "gold", "phone": "(672) 514-2289"}, "order": {"street_address": "5465 kennedy st", "full_address": "5465 kennedy st raleigh, ny 82446", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "82446"}, "product": {"names": ["tommy_hilfiger jeans", "michael_kors jacket", "guess boots"], "amounts": [79, 94, 84]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How can I help you?"}, {"role": "user", "content": "How much does it cost to have an item gift wrapped?"}, {"role": "assistant", "content": "Gift wrapping costs $4.99 per item, but availability may vary based on the size of the item. We also allow the option of adding 300 characters with any gift-wrapped purchase."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}]
|
Great, thanks!
| 2 |
Customer name is joyce wu. membership level is gold. phone number is (672) 514-2289. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 5465 kennedy st raleigh, ny 82446.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "gold", "phone": "(672) 514-2289"}, "order": {"street_address": "5465 kennedy st", "full_address": "5465 kennedy st raleigh, ny 82446", "city": "raleigh", "num_products": "3", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/guess-boots.jpeg'}]", "state": "ny", "zip_code": "82446"}, "product": {"names": ["tommy_hilfiger jeans", "michael_kors jacket", "guess boots"], "amounts": [79, 94, 84]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! How can I help you?"}, {"role": "user", "content": "How much does it cost to have an item gift wrapped?"}, {"role": "assistant", "content": "Gift wrapping costs $4.99 per item, but availability may vary based on the size of the item. We also allow the option of adding 300 characters with any gift-wrapped purchase."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}, {"role": "user", "content": "Great, thanks!"}, {"role": "assistant", "content": "You're welcome :)"}]
|
That's all I need
| 3 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}]
|
Hi!!!!
| 1 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi!!!!"}]
|
I want to check the order of my new shoes, but I forgot my password. :(
| 2 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi!!!!"}, {"role": "user", "content": "I want to check the order of my new shoes, but I forgot my password. :("}, {"role": "assistant", "content": "Okay, I can help you retrieve it"}]
|
Awesome.
| 3 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi!!!!"}, {"role": "user", "content": "I want to check the order of my new shoes, but I forgot my password. :("}, {"role": "assistant", "content": "Okay, I can help you retrieve it"}, {"role": "user", "content": "Awesome."}, {"role": "assistant", "content": "Can I get your full name and username?"}]
|
Joyce Wu
| 4 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi!!!!"}, {"role": "user", "content": "I want to check the order of my new shoes, but I forgot my password. :("}, {"role": "assistant", "content": "Okay, I can help you retrieve it"}, {"role": "user", "content": "Awesome."}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "Joyce Wu"}]
|
I don't have my username.
| 5 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi!!!!"}, {"role": "user", "content": "I want to check the order of my new shoes, but I forgot my password. :("}, {"role": "assistant", "content": "Okay, I can help you retrieve it"}, {"role": "user", "content": "Awesome."}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "I don't have my username."}, {"role": "assistant", "content": "Okay, I can help you retrieve that, too"}, {"role": "assistant", "content": "To verify your identify, I need your zip code and either your phone number or your email address"}]
|
My phone number is 260-211-1965
| 6 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi!!!!"}, {"role": "user", "content": "I want to check the order of my new shoes, but I forgot my password. :("}, {"role": "assistant", "content": "Okay, I can help you retrieve it"}, {"role": "user", "content": "Awesome."}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "I don't have my username."}, {"role": "assistant", "content": "Okay, I can help you retrieve that, too"}, {"role": "assistant", "content": "To verify your identify, I need your zip code and either your phone number or your email address"}, {"role": "user", "content": "My phone number is 260-211-1965"}]
|
My zip code is 33224
| 7 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi!!!!"}, {"role": "user", "content": "I want to check the order of my new shoes, but I forgot my password. :("}, {"role": "assistant", "content": "Okay, I can help you retrieve it"}, {"role": "user", "content": "Awesome."}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "I don't have my username."}, {"role": "assistant", "content": "Okay, I can help you retrieve that, too"}, {"role": "assistant", "content": "To verify your identify, I need your zip code and either your phone number or your email address"}, {"role": "user", "content": "My phone number is 260-211-1965"}, {"role": "user", "content": "My zip code is 33224"}, {"role": "assistant", "content": "Okay, your username is jwu1"}]
|
Thank you!
| 8 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi!!!!"}, {"role": "user", "content": "I want to check the order of my new shoes, but I forgot my password. :("}, {"role": "assistant", "content": "Okay, I can help you retrieve it"}, {"role": "user", "content": "Awesome."}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "I don't have my username."}, {"role": "assistant", "content": "Okay, I can help you retrieve that, too"}, {"role": "assistant", "content": "To verify your identify, I need your zip code and either your phone number or your email address"}, {"role": "user", "content": "My phone number is 260-211-1965"}, {"role": "user", "content": "My zip code is 33224"}, {"role": "assistant", "content": "Okay, your username is jwu1"}, {"role": "user", "content": "Thank you!"}, {"role": "assistant", "content": "To reset your password, I need either your PIN or the answer to your security question"}]
|
I'll need to use the security question.
| 9 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi!!!!"}, {"role": "user", "content": "I want to check the order of my new shoes, but I forgot my password. :("}, {"role": "assistant", "content": "Okay, I can help you retrieve it"}, {"role": "user", "content": "Awesome."}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "I don't have my username."}, {"role": "assistant", "content": "Okay, I can help you retrieve that, too"}, {"role": "assistant", "content": "To verify your identify, I need your zip code and either your phone number or your email address"}, {"role": "user", "content": "My phone number is 260-211-1965"}, {"role": "user", "content": "My zip code is 33224"}, {"role": "assistant", "content": "Okay, your username is jwu1"}, {"role": "user", "content": "Thank you!"}, {"role": "assistant", "content": "To reset your password, I need either your PIN or the answer to your security question"}, {"role": "user", "content": "I'll need to use the security question."}, {"role": "assistant", "content": "Okay, what is your mother's last name"}]
|
Singh
| 10 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi!!!!"}, {"role": "user", "content": "I want to check the order of my new shoes, but I forgot my password. :("}, {"role": "assistant", "content": "Okay, I can help you retrieve it"}, {"role": "user", "content": "Awesome."}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "I don't have my username."}, {"role": "assistant", "content": "Okay, I can help you retrieve that, too"}, {"role": "assistant", "content": "To verify your identify, I need your zip code and either your phone number or your email address"}, {"role": "user", "content": "My phone number is 260-211-1965"}, {"role": "user", "content": "My zip code is 33224"}, {"role": "assistant", "content": "Okay, your username is jwu1"}, {"role": "user", "content": "Thank you!"}, {"role": "assistant", "content": "To reset your password, I need either your PIN or the answer to your security question"}, {"role": "user", "content": "I'll need to use the security question."}, {"role": "assistant", "content": "Okay, what is your mother's last name"}, {"role": "user", "content": "Singh"}, {"role": "assistant", "content": "Your new password is hek0488lh0m"}]
|
Oh thank you!!
| 11 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi!!!!"}, {"role": "user", "content": "I want to check the order of my new shoes, but I forgot my password. :("}, {"role": "assistant", "content": "Okay, I can help you retrieve it"}, {"role": "user", "content": "Awesome."}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "I don't have my username."}, {"role": "assistant", "content": "Okay, I can help you retrieve that, too"}, {"role": "assistant", "content": "To verify your identify, I need your zip code and either your phone number or your email address"}, {"role": "user", "content": "My phone number is 260-211-1965"}, {"role": "user", "content": "My zip code is 33224"}, {"role": "assistant", "content": "Okay, your username is jwu1"}, {"role": "user", "content": "Thank you!"}, {"role": "assistant", "content": "To reset your password, I need either your PIN or the answer to your security question"}, {"role": "user", "content": "I'll need to use the security question."}, {"role": "assistant", "content": "Okay, what is your mother's last name"}, {"role": "user", "content": "Singh"}, {"role": "assistant", "content": "Your new password is hek0488lh0m"}, {"role": "user", "content": "Oh thank you!!"}, {"role": "assistant", "content": "I can also send you a link on security best practices"}]
|
You're amazing.
| 12 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi!!!!"}, {"role": "user", "content": "I want to check the order of my new shoes, but I forgot my password. :("}, {"role": "assistant", "content": "Okay, I can help you retrieve it"}, {"role": "user", "content": "Awesome."}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "I don't have my username."}, {"role": "assistant", "content": "Okay, I can help you retrieve that, too"}, {"role": "assistant", "content": "To verify your identify, I need your zip code and either your phone number or your email address"}, {"role": "user", "content": "My phone number is 260-211-1965"}, {"role": "user", "content": "My zip code is 33224"}, {"role": "assistant", "content": "Okay, your username is jwu1"}, {"role": "user", "content": "Thank you!"}, {"role": "assistant", "content": "To reset your password, I need either your PIN or the answer to your security question"}, {"role": "user", "content": "I'll need to use the security question."}, {"role": "assistant", "content": "Okay, what is your mother's last name"}, {"role": "user", "content": "Singh"}, {"role": "assistant", "content": "Your new password is hek0488lh0m"}, {"role": "user", "content": "Oh thank you!!"}, {"role": "assistant", "content": "I can also send you a link on security best practices"}, {"role": "user", "content": "You're amazing."}]
|
Thank you again!
| 13 |
Customer name is joyce wu. membership level is bronze. phone number is (260) 211-1965. delivery address is 1477 kennedy st baltimore, tx 33224.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "bronze", "phone": "(260) 211-1965", "security_answer": "singh"}, "order": {"street_address": "1477 kennedy st", "full_address": "1477 kennedy st baltimore, tx 33224", "city": "baltimore", "state": "tx", "zip_code": "33224"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi!!!!"}, {"role": "user", "content": "I want to check the order of my new shoes, but I forgot my password. :("}, {"role": "assistant", "content": "Okay, I can help you retrieve it"}, {"role": "user", "content": "Awesome."}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "I don't have my username."}, {"role": "assistant", "content": "Okay, I can help you retrieve that, too"}, {"role": "assistant", "content": "To verify your identify, I need your zip code and either your phone number or your email address"}, {"role": "user", "content": "My phone number is 260-211-1965"}, {"role": "user", "content": "My zip code is 33224"}, {"role": "assistant", "content": "Okay, your username is jwu1"}, {"role": "user", "content": "Thank you!"}, {"role": "assistant", "content": "To reset your password, I need either your PIN or the answer to your security question"}, {"role": "user", "content": "I'll need to use the security question."}, {"role": "assistant", "content": "Okay, what is your mother's last name"}, {"role": "user", "content": "Singh"}, {"role": "assistant", "content": "Your new password is hek0488lh0m"}, {"role": "user", "content": "Oh thank you!!"}, {"role": "assistant", "content": "I can also send you a link on security best practices"}, {"role": "user", "content": "You're amazing."}, {"role": "user", "content": "Thank you again!"}, {"role": "assistant", "content": "Is there anything else I can help you with?"}, {"role": "assistant", "content": "You're welcome : )"}]
|
That is all. You're great. You deserve a raise
| 14 |
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