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stringlengths 136
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stringclasses 96
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stringlengths 524
1.21k
| message_history
stringlengths 2
4.85k
| output
stringlengths 1
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|---|---|---|---|---|---|
Customer name is joyce wu. membership level is gold. phone number is (210) 167-5849. order ID is 4665828377. delivery address is 2984 primrose ave san lima, ca 75534.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "kwx2z9zoi0", "customer_name": "joyce wu", "member_level": "gold", "phone": "(210) 167-5849"}, "order": {"street_address": "2984 primrose ave", "full_address": "2984 primrose ave san lima, ca 75534", "city": "san lima", "order_id": "4665828377", "state": "ca", "zip_code": "75534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hello."}, {"role": "user", "content": "I signed up for the premium subscription service and wanted to know the status of the subscription"}, {"role": "assistant", "content": "Okay,"}, {"role": "user", "content": "Is there anything that's due?"}, {"role": "assistant", "content": "Can I have your name please"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Can I also have your account ID and order ID?"}]
|
Yes
| 5 |
Customer name is joyce wu. membership level is gold. phone number is (210) 167-5849. order ID is 4665828377. delivery address is 2984 primrose ave san lima, ca 75534.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "kwx2z9zoi0", "customer_name": "joyce wu", "member_level": "gold", "phone": "(210) 167-5849"}, "order": {"street_address": "2984 primrose ave", "full_address": "2984 primrose ave san lima, ca 75534", "city": "san lima", "order_id": "4665828377", "state": "ca", "zip_code": "75534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hello."}, {"role": "user", "content": "I signed up for the premium subscription service and wanted to know the status of the subscription"}, {"role": "assistant", "content": "Okay,"}, {"role": "user", "content": "Is there anything that's due?"}, {"role": "assistant", "content": "Can I have your name please"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Can I also have your account ID and order ID?"}, {"role": "user", "content": "Yes"}]
|
My account ID is KWX2Z9ZOI0
| 6 |
Customer name is joyce wu. membership level is gold. phone number is (210) 167-5849. order ID is 4665828377. delivery address is 2984 primrose ave san lima, ca 75534.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "kwx2z9zoi0", "customer_name": "joyce wu", "member_level": "gold", "phone": "(210) 167-5849"}, "order": {"street_address": "2984 primrose ave", "full_address": "2984 primrose ave san lima, ca 75534", "city": "san lima", "order_id": "4665828377", "state": "ca", "zip_code": "75534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hello."}, {"role": "user", "content": "I signed up for the premium subscription service and wanted to know the status of the subscription"}, {"role": "assistant", "content": "Okay,"}, {"role": "user", "content": "Is there anything that's due?"}, {"role": "assistant", "content": "Can I have your name please"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Can I also have your account ID and order ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "My account ID is KWX2Z9ZOI0"}]
|
Order ID: 4665828377
| 7 |
Customer name is joyce wu. membership level is gold. phone number is (210) 167-5849. order ID is 4665828377. delivery address is 2984 primrose ave san lima, ca 75534.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "kwx2z9zoi0", "customer_name": "joyce wu", "member_level": "gold", "phone": "(210) 167-5849"}, "order": {"street_address": "2984 primrose ave", "full_address": "2984 primrose ave san lima, ca 75534", "city": "san lima", "order_id": "4665828377", "state": "ca", "zip_code": "75534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hello."}, {"role": "user", "content": "I signed up for the premium subscription service and wanted to know the status of the subscription"}, {"role": "assistant", "content": "Okay,"}, {"role": "user", "content": "Is there anything that's due?"}, {"role": "assistant", "content": "Can I have your name please"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Can I also have your account ID and order ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "My account ID is KWX2Z9ZOI0"}, {"role": "user", "content": "Order ID: 4665828377"}, {"role": "assistant", "content": "You do not have anything due."}]
|
Oh okay.
| 8 |
Customer name is joyce wu. membership level is gold. phone number is (210) 167-5849. order ID is 4665828377. delivery address is 2984 primrose ave san lima, ca 75534.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "kwx2z9zoi0", "customer_name": "joyce wu", "member_level": "gold", "phone": "(210) 167-5849"}, "order": {"street_address": "2984 primrose ave", "full_address": "2984 primrose ave san lima, ca 75534", "city": "san lima", "order_id": "4665828377", "state": "ca", "zip_code": "75534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hello."}, {"role": "user", "content": "I signed up for the premium subscription service and wanted to know the status of the subscription"}, {"role": "assistant", "content": "Okay,"}, {"role": "user", "content": "Is there anything that's due?"}, {"role": "assistant", "content": "Can I have your name please"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Can I also have your account ID and order ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "My account ID is KWX2Z9ZOI0"}, {"role": "user", "content": "Order ID: 4665828377"}, {"role": "assistant", "content": "You do not have anything due."}, {"role": "user", "content": "Oh okay."}, {"role": "assistant", "content": "The account is also not active"}]
|
Why isnt it active?
| 9 |
Customer name is joyce wu. membership level is gold. phone number is (210) 167-5849. order ID is 4665828377. delivery address is 2984 primrose ave san lima, ca 75534.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "kwx2z9zoi0", "customer_name": "joyce wu", "member_level": "gold", "phone": "(210) 167-5849"}, "order": {"street_address": "2984 primrose ave", "full_address": "2984 primrose ave san lima, ca 75534", "city": "san lima", "order_id": "4665828377", "state": "ca", "zip_code": "75534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hello."}, {"role": "user", "content": "I signed up for the premium subscription service and wanted to know the status of the subscription"}, {"role": "assistant", "content": "Okay,"}, {"role": "user", "content": "Is there anything that's due?"}, {"role": "assistant", "content": "Can I have your name please"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Can I also have your account ID and order ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "My account ID is KWX2Z9ZOI0"}, {"role": "user", "content": "Order ID: 4665828377"}, {"role": "assistant", "content": "You do not have anything due."}, {"role": "user", "content": "Oh okay."}, {"role": "assistant", "content": "The account is also not active"}, {"role": "user", "content": "Why isnt it active?"}, {"role": "assistant", "content": "I do not know, but I can get your account up to date, if youd like"}]
|
Yes please
| 10 |
Customer name is joyce wu. membership level is gold. phone number is (210) 167-5849. order ID is 4665828377. delivery address is 2984 primrose ave san lima, ca 75534.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "kwx2z9zoi0", "customer_name": "joyce wu", "member_level": "gold", "phone": "(210) 167-5849"}, "order": {"street_address": "2984 primrose ave", "full_address": "2984 primrose ave san lima, ca 75534", "city": "san lima", "order_id": "4665828377", "state": "ca", "zip_code": "75534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hello."}, {"role": "user", "content": "I signed up for the premium subscription service and wanted to know the status of the subscription"}, {"role": "assistant", "content": "Okay,"}, {"role": "user", "content": "Is there anything that's due?"}, {"role": "assistant", "content": "Can I have your name please"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Can I also have your account ID and order ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "My account ID is KWX2Z9ZOI0"}, {"role": "user", "content": "Order ID: 4665828377"}, {"role": "assistant", "content": "You do not have anything due."}, {"role": "user", "content": "Oh okay."}, {"role": "assistant", "content": "The account is also not active"}, {"role": "user", "content": "Why isnt it active?"}, {"role": "assistant", "content": "I do not know, but I can get your account up to date, if youd like"}, {"role": "user", "content": "Yes please"}, {"role": "assistant", "content": "You can pay the subscription fee of 99"}]
|
Ohh okay.
| 11 |
Customer name is joyce wu. membership level is gold. phone number is (210) 167-5849. order ID is 4665828377. delivery address is 2984 primrose ave san lima, ca 75534.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "kwx2z9zoi0", "customer_name": "joyce wu", "member_level": "gold", "phone": "(210) 167-5849"}, "order": {"street_address": "2984 primrose ave", "full_address": "2984 primrose ave san lima, ca 75534", "city": "san lima", "order_id": "4665828377", "state": "ca", "zip_code": "75534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hello."}, {"role": "user", "content": "I signed up for the premium subscription service and wanted to know the status of the subscription"}, {"role": "assistant", "content": "Okay,"}, {"role": "user", "content": "Is there anything that's due?"}, {"role": "assistant", "content": "Can I have your name please"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Can I also have your account ID and order ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "My account ID is KWX2Z9ZOI0"}, {"role": "user", "content": "Order ID: 4665828377"}, {"role": "assistant", "content": "You do not have anything due."}, {"role": "user", "content": "Oh okay."}, {"role": "assistant", "content": "The account is also not active"}, {"role": "user", "content": "Why isnt it active?"}, {"role": "assistant", "content": "I do not know, but I can get your account up to date, if youd like"}, {"role": "user", "content": "Yes please"}, {"role": "assistant", "content": "You can pay the subscription fee of 99"}, {"role": "user", "content": "Ohh okay."}, {"role": "assistant", "content": "Okay, you are all set."}]
|
Thank you
| 12 |
Customer name is joyce wu. membership level is gold. phone number is (210) 167-5849. order ID is 4665828377. delivery address is 2984 primrose ave san lima, ca 75534.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "kwx2z9zoi0", "customer_name": "joyce wu", "member_level": "gold", "phone": "(210) 167-5849"}, "order": {"street_address": "2984 primrose ave", "full_address": "2984 primrose ave san lima, ca 75534", "city": "san lima", "order_id": "4665828377", "state": "ca", "zip_code": "75534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hello."}, {"role": "user", "content": "I signed up for the premium subscription service and wanted to know the status of the subscription"}, {"role": "assistant", "content": "Okay,"}, {"role": "user", "content": "Is there anything that's due?"}, {"role": "assistant", "content": "Can I have your name please"}, {"role": "user", "content": "Joyce Wu"}, {"role": "assistant", "content": "Can I also have your account ID and order ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "My account ID is KWX2Z9ZOI0"}, {"role": "user", "content": "Order ID: 4665828377"}, {"role": "assistant", "content": "You do not have anything due."}, {"role": "user", "content": "Oh okay."}, {"role": "assistant", "content": "The account is also not active"}, {"role": "user", "content": "Why isnt it active?"}, {"role": "assistant", "content": "I do not know, but I can get your account up to date, if youd like"}, {"role": "user", "content": "Yes please"}, {"role": "assistant", "content": "You can pay the subscription fee of 99"}, {"role": "user", "content": "Ohh okay."}, {"role": "assistant", "content": "Okay, you are all set."}, {"role": "user", "content": "Thank you"}, {"role": "assistant", "content": "Is there anything else I can do for you?"}]
|
That would be all
| 13 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
hi
| 1 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hi"}]
|
I want to check out the status of my order
| 2 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I want to check out the status of my order"}, {"role": "assistant", "content": "Okay, let me check that for you."}]
|
thanks
| 3 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I want to check out the status of my order"}, {"role": "assistant", "content": "Okay, let me check that for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Okay, so you've already placed an order and want to check on its shipping status, is that right?"}]
|
No I don't know why it cost so much
| 4 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I want to check out the status of my order"}, {"role": "assistant", "content": "Okay, let me check that for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Okay, so you've already placed an order and want to check on its shipping status, is that right?"}, {"role": "user", "content": "No I don't know why it cost so much"}, {"role": "assistant", "content": "I see, please hold."}]
|
thanks
| 5 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I want to check out the status of my order"}, {"role": "assistant", "content": "Okay, let me check that for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Okay, so you've already placed an order and want to check on its shipping status, is that right?"}, {"role": "user", "content": "No I don't know why it cost so much"}, {"role": "assistant", "content": "I see, please hold."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "It looks like an extra fee has been added to the order?"}, {"role": "assistant", "content": "Is that right?"}]
|
yes
| 6 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I want to check out the status of my order"}, {"role": "assistant", "content": "Okay, let me check that for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Okay, so you've already placed an order and want to check on its shipping status, is that right?"}, {"role": "user", "content": "No I don't know why it cost so much"}, {"role": "assistant", "content": "I see, please hold."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "It looks like an extra fee has been added to the order?"}, {"role": "assistant", "content": "Is that right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay, I'm sure I can help with that. Can I get your name or account ID please?"}]
|
Chloe Zhang is my name
| 7 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I want to check out the status of my order"}, {"role": "assistant", "content": "Okay, let me check that for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Okay, so you've already placed an order and want to check on its shipping status, is that right?"}, {"role": "user", "content": "No I don't know why it cost so much"}, {"role": "assistant", "content": "I see, please hold."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "It looks like an extra fee has been added to the order?"}, {"role": "assistant", "content": "Is that right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay, I'm sure I can help with that. Can I get your name or account ID please?"}, {"role": "user", "content": "Chloe Zhang is my name"}, {"role": "assistant", "content": "Could I get your account ID and order ID please?"}]
|
74QYPREU4A
| 8 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I want to check out the status of my order"}, {"role": "assistant", "content": "Okay, let me check that for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Okay, so you've already placed an order and want to check on its shipping status, is that right?"}, {"role": "user", "content": "No I don't know why it cost so much"}, {"role": "assistant", "content": "I see, please hold."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "It looks like an extra fee has been added to the order?"}, {"role": "assistant", "content": "Is that right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay, I'm sure I can help with that. Can I get your name or account ID please?"}, {"role": "user", "content": "Chloe Zhang is my name"}, {"role": "assistant", "content": "Could I get your account ID and order ID please?"}, {"role": "user", "content": "74QYPREU4A"}]
|
3448145428
| 9 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I want to check out the status of my order"}, {"role": "assistant", "content": "Okay, let me check that for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Okay, so you've already placed an order and want to check on its shipping status, is that right?"}, {"role": "user", "content": "No I don't know why it cost so much"}, {"role": "assistant", "content": "I see, please hold."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "It looks like an extra fee has been added to the order?"}, {"role": "assistant", "content": "Is that right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay, I'm sure I can help with that. Can I get your name or account ID please?"}, {"role": "user", "content": "Chloe Zhang is my name"}, {"role": "assistant", "content": "Could I get your account ID and order ID please?"}, {"role": "user", "content": "74QYPREU4A"}, {"role": "user", "content": "3448145428"}, {"role": "assistant", "content": "Thank you."}]
|
you're welcome
| 10 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I want to check out the status of my order"}, {"role": "assistant", "content": "Okay, let me check that for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Okay, so you've already placed an order and want to check on its shipping status, is that right?"}, {"role": "user", "content": "No I don't know why it cost so much"}, {"role": "assistant", "content": "I see, please hold."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "It looks like an extra fee has been added to the order?"}, {"role": "assistant", "content": "Is that right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay, I'm sure I can help with that. Can I get your name or account ID please?"}, {"role": "user", "content": "Chloe Zhang is my name"}, {"role": "assistant", "content": "Could I get your account ID and order ID please?"}, {"role": "user", "content": "74QYPREU4A"}, {"role": "user", "content": "3448145428"}, {"role": "assistant", "content": "Thank you."}, {"role": "user", "content": "you're welcome"}, {"role": "assistant", "content": "Our system isn't showing any errors with this order."}]
|
It seems high, I don't want to pay that much.
| 11 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I want to check out the status of my order"}, {"role": "assistant", "content": "Okay, let me check that for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Okay, so you've already placed an order and want to check on its shipping status, is that right?"}, {"role": "user", "content": "No I don't know why it cost so much"}, {"role": "assistant", "content": "I see, please hold."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "It looks like an extra fee has been added to the order?"}, {"role": "assistant", "content": "Is that right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay, I'm sure I can help with that. Can I get your name or account ID please?"}, {"role": "user", "content": "Chloe Zhang is my name"}, {"role": "assistant", "content": "Could I get your account ID and order ID please?"}, {"role": "user", "content": "74QYPREU4A"}, {"role": "user", "content": "3448145428"}, {"role": "assistant", "content": "Thank you."}, {"role": "user", "content": "you're welcome"}, {"role": "assistant", "content": "Our system isn't showing any errors with this order."}, {"role": "user", "content": "It seems high, I don't want to pay that much."}, {"role": "assistant", "content": "Can I ask your membership level with us?"}]
|
silver
| 12 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I want to check out the status of my order"}, {"role": "assistant", "content": "Okay, let me check that for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Okay, so you've already placed an order and want to check on its shipping status, is that right?"}, {"role": "user", "content": "No I don't know why it cost so much"}, {"role": "assistant", "content": "I see, please hold."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "It looks like an extra fee has been added to the order?"}, {"role": "assistant", "content": "Is that right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay, I'm sure I can help with that. Can I get your name or account ID please?"}, {"role": "user", "content": "Chloe Zhang is my name"}, {"role": "assistant", "content": "Could I get your account ID and order ID please?"}, {"role": "user", "content": "74QYPREU4A"}, {"role": "user", "content": "3448145428"}, {"role": "assistant", "content": "Thank you."}, {"role": "user", "content": "you're welcome"}, {"role": "assistant", "content": "Our system isn't showing any errors with this order."}, {"role": "user", "content": "It seems high, I don't want to pay that much."}, {"role": "assistant", "content": "Can I ask your membership level with us?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "I'd like to remove this excess fee. How much were you overcharged?"}]
|
6 dollars
| 13 |
Customer name is chloe zhang. membership level is silver. email is chloez84@email.com. phone number is (651) 442-7251. order ID is 3448145428. purchase date was 2019-09-17. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 0036 circle drive raleigh, ca 18267.
|
shipping_issue: cost
|
{"scenario": {"personal": {"account_id": "74qypreu4a", "customer_name": "chloe zhang", "email": "chloez84@email.com", "member_level": "silver", "phone": "(651) 442-7251", "username": "chloez84"}, "order": {"street_address": "0036 circle drive", "full_address": "0036 circle drive raleigh, ca 18267", "city": "raleigh", "num_products": "1", "order_id": "3448145428", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2019-09-17", "shipping_status": "in transit", "state": "ca", "zip_code": "18267"}, "product": {"names": ["calvin_klein boots"], "amounts": [69]}, "flow": "shipping_issue", "subflow": "cost"}, "total_dialogue_turns": 33, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "cost", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "hi"}, {"role": "user", "content": "I want to check out the status of my order"}, {"role": "assistant", "content": "Okay, let me check that for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Okay, so you've already placed an order and want to check on its shipping status, is that right?"}, {"role": "user", "content": "No I don't know why it cost so much"}, {"role": "assistant", "content": "I see, please hold."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "It looks like an extra fee has been added to the order?"}, {"role": "assistant", "content": "Is that right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay, I'm sure I can help with that. Can I get your name or account ID please?"}, {"role": "user", "content": "Chloe Zhang is my name"}, {"role": "assistant", "content": "Could I get your account ID and order ID please?"}, {"role": "user", "content": "74QYPREU4A"}, {"role": "user", "content": "3448145428"}, {"role": "assistant", "content": "Thank you."}, {"role": "user", "content": "you're welcome"}, {"role": "assistant", "content": "Our system isn't showing any errors with this order."}, {"role": "user", "content": "It seems high, I don't want to pay that much."}, {"role": "assistant", "content": "Can I ask your membership level with us?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "I'd like to remove this excess fee. How much were you overcharged?"}, {"role": "user", "content": "6 dollars"}, {"role": "assistant", "content": "Okay, this amount has been taken off of your charge. Is there anything else I can help with?"}]
|
nope
| 14 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (374) 566-7178. order ID is 4685228823. purchase date was 2019-12-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 6980 lexington ave jacksonville, ca 18099.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(374) 566-7178", "username": "josephb0"}, "order": {"street_address": "6980 lexington ave", "full_address": "6980 lexington ave jacksonville, ca 18099", "city": "jacksonville", "num_products": "1", "order_id": "4685228823", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-12-06", "state": "ca", "zip_code": "18099"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you today"}]
|
I want to return an item because it is the wrong color.
| 1 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (374) 566-7178. order ID is 4685228823. purchase date was 2019-12-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 6980 lexington ave jacksonville, ca 18099.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(374) 566-7178", "username": "josephb0"}, "order": {"street_address": "6980 lexington ave", "full_address": "6980 lexington ave jacksonville, ca 18099", "city": "jacksonville", "num_products": "1", "order_id": "4685228823", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-12-06", "state": "ca", "zip_code": "18099"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you today"}, {"role": "user", "content": "I want to return an item because it is the wrong color."}, {"role": "assistant", "content": "Okay sure, could i get your Full name Username Email Adress and Order ID please"}]
|
Name: Joseph Banter, Username: josephb0, Email Address: josephb0@email.com, Order ID: 4685228823
| 2 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (374) 566-7178. order ID is 4685228823. purchase date was 2019-12-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 6980 lexington ave jacksonville, ca 18099.
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product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(374) 566-7178", "username": "josephb0"}, "order": {"street_address": "6980 lexington ave", "full_address": "6980 lexington ave jacksonville, ca 18099", "city": "jacksonville", "num_products": "1", "order_id": "4685228823", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-12-06", "state": "ca", "zip_code": "18099"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you today"}, {"role": "user", "content": "I want to return an item because it is the wrong color."}, {"role": "assistant", "content": "Okay sure, could i get your Full name Username Email Adress and Order ID please"}, {"role": "user", "content": "Name: Joseph Banter, Username: josephb0, Email Address: josephb0@email.com, Order ID: 4685228823"}, {"role": "assistant", "content": "Okay and how long has it been since you purchased the item and what is your membership level"}]
|
Roughly four months ago, Member Level: Silver
| 3 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (374) 566-7178. order ID is 4685228823. purchase date was 2019-12-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 6980 lexington ave jacksonville, ca 18099.
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product_defect: return_color
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{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(374) 566-7178", "username": "josephb0"}, "order": {"street_address": "6980 lexington ave", "full_address": "6980 lexington ave jacksonville, ca 18099", "city": "jacksonville", "num_products": "1", "order_id": "4685228823", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-12-06", "state": "ca", "zip_code": "18099"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you today"}, {"role": "user", "content": "I want to return an item because it is the wrong color."}, {"role": "assistant", "content": "Okay sure, could i get your Full name Username Email Adress and Order ID please"}, {"role": "user", "content": "Name: Joseph Banter, Username: josephb0, Email Address: josephb0@email.com, Order ID: 4685228823"}, {"role": "assistant", "content": "Okay and how long has it been since you purchased the item and what is your membership level"}, {"role": "user", "content": "Roughly four months ago, Member Level: Silver"}, {"role": "assistant", "content": "Okay you can return it. Could i get your Adress please for the shipping label\\"}]
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6980 Lexington Ave Jacksonville, CA 18099
| 4 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (374) 566-7178. order ID is 4685228823. purchase date was 2019-12-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 6980 lexington ave jacksonville, ca 18099.
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product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(374) 566-7178", "username": "josephb0"}, "order": {"street_address": "6980 lexington ave", "full_address": "6980 lexington ave jacksonville, ca 18099", "city": "jacksonville", "num_products": "1", "order_id": "4685228823", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-12-06", "state": "ca", "zip_code": "18099"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you today"}, {"role": "user", "content": "I want to return an item because it is the wrong color."}, {"role": "assistant", "content": "Okay sure, could i get your Full name Username Email Adress and Order ID please"}, {"role": "user", "content": "Name: Joseph Banter, Username: josephb0, Email Address: josephb0@email.com, Order ID: 4685228823"}, {"role": "assistant", "content": "Okay and how long has it been since you purchased the item and what is your membership level"}, {"role": "user", "content": "Roughly four months ago, Member Level: Silver"}, {"role": "assistant", "content": "Okay you can return it. Could i get your Adress please for the shipping label\\"}, {"role": "user", "content": "6980 Lexington Ave Jacksonville, CA 18099"}, {"role": "assistant", "content": "Okay and how do you want to return this, in store by mail or at a dropoff centre"}]
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by mail
| 5 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (374) 566-7178. order ID is 4685228823. purchase date was 2019-12-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. payment method is credit card. delivery address is 6980 lexington ave jacksonville, ca 18099.
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product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(374) 566-7178", "username": "josephb0"}, "order": {"street_address": "6980 lexington ave", "full_address": "6980 lexington ave jacksonville, ca 18099", "city": "jacksonville", "num_products": "1", "order_id": "4685228823", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "purchase_date": "2019-12-06", "state": "ca", "zip_code": "18099"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you today"}, {"role": "user", "content": "I want to return an item because it is the wrong color."}, {"role": "assistant", "content": "Okay sure, could i get your Full name Username Email Adress and Order ID please"}, {"role": "user", "content": "Name: Joseph Banter, Username: josephb0, Email Address: josephb0@email.com, Order ID: 4685228823"}, {"role": "assistant", "content": "Okay and how long has it been since you purchased the item and what is your membership level"}, {"role": "user", "content": "Roughly four months ago, Member Level: Silver"}, {"role": "assistant", "content": "Okay you can return it. Could i get your Adress please for the shipping label\\"}, {"role": "user", "content": "6980 Lexington Ave Jacksonville, CA 18099"}, {"role": "assistant", "content": "Okay and how do you want to return this, in store by mail or at a dropoff centre"}, {"role": "user", "content": "by mail"}, {"role": "assistant", "content": "Okay i have sent you the link with the shipping label. Is there anything else i can do for you"}]
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no
| 6 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (682) 112-1890. order ID is 0939261525. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0505 primrose ave jacksonville, ca 70559.
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purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(682) 112-1890", "username": "josephb0"}, "order": {"street_address": "0505 primrose ave", "full_address": "0505 primrose ave jacksonville, ca 70559", "city": "jacksonville", "num_products": "3", "order_id": "0939261525", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "70559"}, "product": {"names": ["calvin_klein boots", "tommy_hilfiger boots", "michael_kors jacket"], "amounts": [89, 54, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "joseph banter", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello. How may I help you today?"}]
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Hi
| 1 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (682) 112-1890. order ID is 0939261525. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0505 primrose ave jacksonville, ca 70559.
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purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(682) 112-1890", "username": "josephb0"}, "order": {"street_address": "0505 primrose ave", "full_address": "0505 primrose ave jacksonville, ca 70559", "city": "jacksonville", "num_products": "3", "order_id": "0939261525", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "70559"}, "product": {"names": ["calvin_klein boots", "tommy_hilfiger boots", "michael_kors jacket"], "amounts": [89, 54, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi"}]
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I would like to know what's happening
| 2 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (682) 112-1890. order ID is 0939261525. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0505 primrose ave jacksonville, ca 70559.
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purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(682) 112-1890", "username": "josephb0"}, "order": {"street_address": "0505 primrose ave", "full_address": "0505 primrose ave jacksonville, ca 70559", "city": "jacksonville", "num_products": "3", "order_id": "0939261525", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "70559"}, "product": {"names": ["calvin_klein boots", "tommy_hilfiger boots", "michael_kors jacket"], "amounts": [89, 54, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I would like to know what's happening"}, {"role": "assistant", "content": "ok"}]
|
Lot's of the items are showing out of stock
| 3 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (682) 112-1890. order ID is 0939261525. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0505 primrose ave jacksonville, ca 70559.
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purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(682) 112-1890", "username": "josephb0"}, "order": {"street_address": "0505 primrose ave", "full_address": "0505 primrose ave jacksonville, ca 70559", "city": "jacksonville", "num_products": "3", "order_id": "0939261525", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "70559"}, "product": {"names": ["calvin_klein boots", "tommy_hilfiger boots", "michael_kors jacket"], "amounts": [89, 54, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I would like to know what's happening"}, {"role": "assistant", "content": "ok"}, {"role": "user", "content": "Lot's of the items are showing out of stock"}, {"role": "assistant", "content": "We just had a huge sale and lots of items were sold. We are getting ready for the new season items."}, {"role": "assistant", "content": "I will be sure to let the purchasing department know though."}]
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Oh, that's understandable
| 4 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (682) 112-1890. order ID is 0939261525. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0505 primrose ave jacksonville, ca 70559.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(682) 112-1890", "username": "josephb0"}, "order": {"street_address": "0505 primrose ave", "full_address": "0505 primrose ave jacksonville, ca 70559", "city": "jacksonville", "num_products": "3", "order_id": "0939261525", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "70559"}, "product": {"names": ["calvin_klein boots", "tommy_hilfiger boots", "michael_kors jacket"], "amounts": [89, 54, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I would like to know what's happening"}, {"role": "assistant", "content": "ok"}, {"role": "user", "content": "Lot's of the items are showing out of stock"}, {"role": "assistant", "content": "We just had a huge sale and lots of items were sold. We are getting ready for the new season items."}, {"role": "assistant", "content": "I will be sure to let the purchasing department know though."}, {"role": "user", "content": "Oh, that's understandable"}, {"role": "assistant", "content": "May I have your name?"}]
|
When would a restock be done?
| 5 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (682) 112-1890. order ID is 0939261525. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0505 primrose ave jacksonville, ca 70559.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(682) 112-1890", "username": "josephb0"}, "order": {"street_address": "0505 primrose ave", "full_address": "0505 primrose ave jacksonville, ca 70559", "city": "jacksonville", "num_products": "3", "order_id": "0939261525", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "70559"}, "product": {"names": ["calvin_klein boots", "tommy_hilfiger boots", "michael_kors jacket"], "amounts": [89, 54, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I would like to know what's happening"}, {"role": "assistant", "content": "ok"}, {"role": "user", "content": "Lot's of the items are showing out of stock"}, {"role": "assistant", "content": "We just had a huge sale and lots of items were sold. We are getting ready for the new season items."}, {"role": "assistant", "content": "I will be sure to let the purchasing department know though."}, {"role": "user", "content": "Oh, that's understandable"}, {"role": "assistant", "content": "May I have your name?"}, {"role": "user", "content": "When would a restock be done?"}]
|
Joseph Banter
| 6 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (682) 112-1890. order ID is 0939261525. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0505 primrose ave jacksonville, ca 70559.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(682) 112-1890", "username": "josephb0"}, "order": {"street_address": "0505 primrose ave", "full_address": "0505 primrose ave jacksonville, ca 70559", "city": "jacksonville", "num_products": "3", "order_id": "0939261525", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "70559"}, "product": {"names": ["calvin_klein boots", "tommy_hilfiger boots", "michael_kors jacket"], "amounts": [89, 54, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I would like to know what's happening"}, {"role": "assistant", "content": "ok"}, {"role": "user", "content": "Lot's of the items are showing out of stock"}, {"role": "assistant", "content": "We just had a huge sale and lots of items were sold. We are getting ready for the new season items."}, {"role": "assistant", "content": "I will be sure to let the purchasing department know though."}, {"role": "user", "content": "Oh, that's understandable"}, {"role": "assistant", "content": "May I have your name?"}, {"role": "user", "content": "When would a restock be done?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "We are always placing new orders. I would check back next week."}, {"role": "assistant", "content": "Anything else I can help you with?"}]
|
ok
| 7 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (682) 112-1890. order ID is 0939261525. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0505 primrose ave jacksonville, ca 70559.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(682) 112-1890", "username": "josephb0"}, "order": {"street_address": "0505 primrose ave", "full_address": "0505 primrose ave jacksonville, ca 70559", "city": "jacksonville", "num_products": "3", "order_id": "0939261525", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "70559"}, "product": {"names": ["calvin_klein boots", "tommy_hilfiger boots", "michael_kors jacket"], "amounts": [89, 54, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I would like to know what's happening"}, {"role": "assistant", "content": "ok"}, {"role": "user", "content": "Lot's of the items are showing out of stock"}, {"role": "assistant", "content": "We just had a huge sale and lots of items were sold. We are getting ready for the new season items."}, {"role": "assistant", "content": "I will be sure to let the purchasing department know though."}, {"role": "user", "content": "Oh, that's understandable"}, {"role": "assistant", "content": "May I have your name?"}, {"role": "user", "content": "When would a restock be done?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "We are always placing new orders. I would check back next week."}, {"role": "assistant", "content": "Anything else I can help you with?"}, {"role": "user", "content": "ok"}]
|
thanks
| 8 |
Customer name is joseph banter. membership level is silver. email is josephb0@email.com. phone number is (682) 112-1890. order ID is 0939261525. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0505 primrose ave jacksonville, ca 70559.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "joseph banter", "email": "josephb0@email.com", "member_level": "silver", "phone": "(682) 112-1890", "username": "josephb0"}, "order": {"street_address": "0505 primrose ave", "full_address": "0505 primrose ave jacksonville, ca 70559", "city": "jacksonville", "num_products": "3", "order_id": "0939261525", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 89, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 79, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "70559"}, "product": {"names": ["calvin_klein boots", "tommy_hilfiger boots", "michael_kors jacket"], "amounts": [89, 54, 79]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I would like to know what's happening"}, {"role": "assistant", "content": "ok"}, {"role": "user", "content": "Lot's of the items are showing out of stock"}, {"role": "assistant", "content": "We just had a huge sale and lots of items were sold. We are getting ready for the new season items."}, {"role": "assistant", "content": "I will be sure to let the purchasing department know though."}, {"role": "user", "content": "Oh, that's understandable"}, {"role": "assistant", "content": "May I have your name?"}, {"role": "user", "content": "When would a restock be done?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "We are always placing new orders. I would check back next week."}, {"role": "assistant", "content": "Anything else I can help you with?"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "thanks"}]
|
that's all
| 9 |
Customer name is joseph banter. membership level is bronze. phone number is (200) 064-9278. order ID is 1419780695. delivery address is 9949 lincoln ave jacksonville, mi 41867.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "vnqaqy5ywk", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(200) 064-9278"}, "order": {"street_address": "9949 lincoln ave", "full_address": "9949 lincoln ave jacksonville, mi 41867", "city": "jacksonville", "order_id": "1419780695", "state": "mi", "zip_code": "41867"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi there, welcome to AcmeBrands, how can I help you?"}]
|
hi, i have signed up for a subscription but i was wondering the status because i would like to keep it
| 1 |
Customer name is joseph banter. membership level is bronze. phone number is (200) 064-9278. order ID is 1419780695. delivery address is 9949 lincoln ave jacksonville, mi 41867.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "vnqaqy5ywk", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(200) 064-9278"}, "order": {"street_address": "9949 lincoln ave", "full_address": "9949 lincoln ave jacksonville, mi 41867", "city": "jacksonville", "order_id": "1419780695", "state": "mi", "zip_code": "41867"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi there, welcome to AcmeBrands, how can I help you?"}, {"role": "user", "content": "hi, i have signed up for a subscription but i was wondering the status because i would like to keep it"}, {"role": "assistant", "content": "You would like me to check the status of your subscription, right?"}]
|
yes
| 2 |
Customer name is joseph banter. membership level is bronze. phone number is (200) 064-9278. order ID is 1419780695. delivery address is 9949 lincoln ave jacksonville, mi 41867.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "vnqaqy5ywk", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(200) 064-9278"}, "order": {"street_address": "9949 lincoln ave", "full_address": "9949 lincoln ave jacksonville, mi 41867", "city": "jacksonville", "order_id": "1419780695", "state": "mi", "zip_code": "41867"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi there, welcome to AcmeBrands, how can I help you?"}, {"role": "user", "content": "hi, i have signed up for a subscription but i was wondering the status because i would like to keep it"}, {"role": "assistant", "content": "You would like me to check the status of your subscription, right?"}, {"role": "user", "content": "yes"}]
|
and how much is due please
| 3 |
Customer name is joseph banter. membership level is bronze. phone number is (200) 064-9278. order ID is 1419780695. delivery address is 9949 lincoln ave jacksonville, mi 41867.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "vnqaqy5ywk", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(200) 064-9278"}, "order": {"street_address": "9949 lincoln ave", "full_address": "9949 lincoln ave jacksonville, mi 41867", "city": "jacksonville", "order_id": "1419780695", "state": "mi", "zip_code": "41867"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi there, welcome to AcmeBrands, how can I help you?"}, {"role": "user", "content": "hi, i have signed up for a subscription but i was wondering the status because i would like to keep it"}, {"role": "assistant", "content": "You would like me to check the status of your subscription, right?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "and how much is due please"}, {"role": "assistant", "content": "what is your name please?"}]
|
Joseph Banter
| 4 |
Customer name is joseph banter. membership level is bronze. phone number is (200) 064-9278. order ID is 1419780695. delivery address is 9949 lincoln ave jacksonville, mi 41867.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "vnqaqy5ywk", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(200) 064-9278"}, "order": {"street_address": "9949 lincoln ave", "full_address": "9949 lincoln ave jacksonville, mi 41867", "city": "jacksonville", "order_id": "1419780695", "state": "mi", "zip_code": "41867"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi there, welcome to AcmeBrands, how can I help you?"}, {"role": "user", "content": "hi, i have signed up for a subscription but i was wondering the status because i would like to keep it"}, {"role": "assistant", "content": "You would like me to check the status of your subscription, right?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "and how much is due please"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "thanks"}, {"role": "assistant", "content": "can I have your account and order ID please?"}]
|
Account ID: VNQAQY5YWK
| 5 |
Customer name is joseph banter. membership level is bronze. phone number is (200) 064-9278. order ID is 1419780695. delivery address is 9949 lincoln ave jacksonville, mi 41867.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "vnqaqy5ywk", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(200) 064-9278"}, "order": {"street_address": "9949 lincoln ave", "full_address": "9949 lincoln ave jacksonville, mi 41867", "city": "jacksonville", "order_id": "1419780695", "state": "mi", "zip_code": "41867"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi there, welcome to AcmeBrands, how can I help you?"}, {"role": "user", "content": "hi, i have signed up for a subscription but i was wondering the status because i would like to keep it"}, {"role": "assistant", "content": "You would like me to check the status of your subscription, right?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "and how much is due please"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "thanks"}, {"role": "assistant", "content": "can I have your account and order ID please?"}, {"role": "user", "content": "Account ID: VNQAQY5YWK"}]
|
Order ID: 1419780695
| 6 |
Customer name is joseph banter. membership level is bronze. phone number is (200) 064-9278. order ID is 1419780695. delivery address is 9949 lincoln ave jacksonville, mi 41867.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "vnqaqy5ywk", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(200) 064-9278"}, "order": {"street_address": "9949 lincoln ave", "full_address": "9949 lincoln ave jacksonville, mi 41867", "city": "jacksonville", "order_id": "1419780695", "state": "mi", "zip_code": "41867"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi there, welcome to AcmeBrands, how can I help you?"}, {"role": "user", "content": "hi, i have signed up for a subscription but i was wondering the status because i would like to keep it"}, {"role": "assistant", "content": "You would like me to check the status of your subscription, right?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "and how much is due please"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "thanks"}, {"role": "assistant", "content": "can I have your account and order ID please?"}, {"role": "user", "content": "Account ID: VNQAQY5YWK"}, {"role": "user", "content": "Order ID: 1419780695"}, {"role": "assistant", "content": "Your subscription is due in 3 days, and the amount is $55"}]
|
ok great. i have decided to keep it
| 7 |
Customer name is joseph banter. membership level is bronze. phone number is (200) 064-9278. order ID is 1419780695. delivery address is 9949 lincoln ave jacksonville, mi 41867.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "vnqaqy5ywk", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(200) 064-9278"}, "order": {"street_address": "9949 lincoln ave", "full_address": "9949 lincoln ave jacksonville, mi 41867", "city": "jacksonville", "order_id": "1419780695", "state": "mi", "zip_code": "41867"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi there, welcome to AcmeBrands, how can I help you?"}, {"role": "user", "content": "hi, i have signed up for a subscription but i was wondering the status because i would like to keep it"}, {"role": "assistant", "content": "You would like me to check the status of your subscription, right?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "and how much is due please"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "thanks"}, {"role": "assistant", "content": "can I have your account and order ID please?"}, {"role": "user", "content": "Account ID: VNQAQY5YWK"}, {"role": "user", "content": "Order ID: 1419780695"}, {"role": "assistant", "content": "Your subscription is due in 3 days, and the amount is $55"}, {"role": "user", "content": "ok great. i have decided to keep it"}, {"role": "assistant", "content": "If in future you would like to look this up for yourself, here is a link"}, {"role": "assistant", "content": "You will need to sign in, do you have your username?"}, {"role": "assistant", "content": "JBanter1"}]
|
ok great thank you
| 8 |
Customer name is joseph banter. membership level is bronze. phone number is (200) 064-9278. order ID is 1419780695. delivery address is 9949 lincoln ave jacksonville, mi 41867.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "vnqaqy5ywk", "customer_name": "joseph banter", "member_level": "bronze", "phone": "(200) 064-9278"}, "order": {"street_address": "9949 lincoln ave", "full_address": "9949 lincoln ave jacksonville, mi 41867", "city": "jacksonville", "order_id": "1419780695", "state": "mi", "zip_code": "41867"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi there, welcome to AcmeBrands, how can I help you?"}, {"role": "user", "content": "hi, i have signed up for a subscription but i was wondering the status because i would like to keep it"}, {"role": "assistant", "content": "You would like me to check the status of your subscription, right?"}, {"role": "user", "content": "yes"}, {"role": "user", "content": "and how much is due please"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Joseph Banter"}, {"role": "assistant", "content": "thanks"}, {"role": "assistant", "content": "can I have your account and order ID please?"}, {"role": "user", "content": "Account ID: VNQAQY5YWK"}, {"role": "user", "content": "Order ID: 1419780695"}, {"role": "assistant", "content": "Your subscription is due in 3 days, and the amount is $55"}, {"role": "user", "content": "ok great. i have decided to keep it"}, {"role": "assistant", "content": "If in future you would like to look this up for yourself, here is a link"}, {"role": "assistant", "content": "You will need to sign in, do you have your username?"}, {"role": "assistant", "content": "JBanter1"}, {"role": "user", "content": "ok great thank you"}, {"role": "assistant", "content": "Is there anything else I can do for you today?"}]
|
nope thats it thank yiou
| 9 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[]
|
hi
| 1 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}]
|
I need to make a change to my account because i moved
| 2 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I need to make a change to my account because i moved"}, {"role": "assistant", "content": "Sure, I can help you with that. Can I have your full name or account ID?"}]
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Alessandro Phoenix
| 3 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I need to make a change to my account because i moved"}, {"role": "assistant", "content": "Sure, I can help you with that. Can I have your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "May I have your current address?"}]
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3816 Lincoln Ave Baltimore, CA 96947
| 4 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I need to make a change to my account because i moved"}, {"role": "assistant", "content": "Sure, I can help you with that. Can I have your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "May I have your current address?"}, {"role": "user", "content": "3816 Lincoln Ave Baltimore, CA 96947"}, {"role": "assistant", "content": "Can I have two of any of the following: username, password, email address, order ID, telephone number or pin number."}]
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alessandrop948
| 5 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I need to make a change to my account because i moved"}, {"role": "assistant", "content": "Sure, I can help you with that. Can I have your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "May I have your current address?"}, {"role": "user", "content": "3816 Lincoln Ave Baltimore, CA 96947"}, {"role": "assistant", "content": "Can I have two of any of the following: username, password, email address, order ID, telephone number or pin number."}, {"role": "user", "content": "alessandrop948"}]
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alessandrop948@email.com
| 6 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
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[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I need to make a change to my account because i moved"}, {"role": "assistant", "content": "Sure, I can help you with that. Can I have your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "May I have your current address?"}, {"role": "user", "content": "3816 Lincoln Ave Baltimore, CA 96947"}, {"role": "assistant", "content": "Can I have two of any of the following: username, password, email address, order ID, telephone number or pin number."}, {"role": "user", "content": "alessandrop948"}, {"role": "user", "content": "alessandrop948@email.com"}, {"role": "assistant", "content": "Ok, thank you."}]
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youre welcome
| 7 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I need to make a change to my account because i moved"}, {"role": "assistant", "content": "Sure, I can help you with that. Can I have your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "May I have your current address?"}, {"role": "user", "content": "3816 Lincoln Ave Baltimore, CA 96947"}, {"role": "assistant", "content": "Can I have two of any of the following: username, password, email address, order ID, telephone number or pin number."}, {"role": "user", "content": "alessandrop948"}, {"role": "user", "content": "alessandrop948@email.com"}, {"role": "assistant", "content": "Ok, thank you."}, {"role": "user", "content": "youre welcome"}, {"role": "assistant", "content": "I'm sorry I'm having trouble with your account. Do you have an account ID and order ID?"}]
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YTFLIHZS1V
| 8 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I need to make a change to my account because i moved"}, {"role": "assistant", "content": "Sure, I can help you with that. Can I have your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "May I have your current address?"}, {"role": "user", "content": "3816 Lincoln Ave Baltimore, CA 96947"}, {"role": "assistant", "content": "Can I have two of any of the following: username, password, email address, order ID, telephone number or pin number."}, {"role": "user", "content": "alessandrop948"}, {"role": "user", "content": "alessandrop948@email.com"}, {"role": "assistant", "content": "Ok, thank you."}, {"role": "user", "content": "youre welcome"}, {"role": "assistant", "content": "I'm sorry I'm having trouble with your account. Do you have an account ID and order ID?"}, {"role": "user", "content": "YTFLIHZS1V"}]
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0006958546
| 9 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I need to make a change to my account because i moved"}, {"role": "assistant", "content": "Sure, I can help you with that. Can I have your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "May I have your current address?"}, {"role": "user", "content": "3816 Lincoln Ave Baltimore, CA 96947"}, {"role": "assistant", "content": "Can I have two of any of the following: username, password, email address, order ID, telephone number or pin number."}, {"role": "user", "content": "alessandrop948"}, {"role": "user", "content": "alessandrop948@email.com"}, {"role": "assistant", "content": "Ok, thank you."}, {"role": "user", "content": "youre welcome"}, {"role": "assistant", "content": "I'm sorry I'm having trouble with your account. Do you have an account ID and order ID?"}, {"role": "user", "content": "YTFLIHZS1V"}, {"role": "user", "content": "0006958546"}]
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I need to change it for shipping
| 10 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
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shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I need to make a change to my account because i moved"}, {"role": "assistant", "content": "Sure, I can help you with that. Can I have your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "May I have your current address?"}, {"role": "user", "content": "3816 Lincoln Ave Baltimore, CA 96947"}, {"role": "assistant", "content": "Can I have two of any of the following: username, password, email address, order ID, telephone number or pin number."}, {"role": "user", "content": "alessandrop948"}, {"role": "user", "content": "alessandrop948@email.com"}, {"role": "assistant", "content": "Ok, thank you."}, {"role": "user", "content": "youre welcome"}, {"role": "assistant", "content": "I'm sorry I'm having trouble with your account. Do you have an account ID and order ID?"}, {"role": "user", "content": "YTFLIHZS1V"}, {"role": "user", "content": "0006958546"}, {"role": "user", "content": "I need to change it for shipping"}, {"role": "assistant", "content": "Got it. Thanks. Sorry about that."}]
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no biggie
| 11 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I need to make a change to my account because i moved"}, {"role": "assistant", "content": "Sure, I can help you with that. Can I have your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "May I have your current address?"}, {"role": "user", "content": "3816 Lincoln Ave Baltimore, CA 96947"}, {"role": "assistant", "content": "Can I have two of any of the following: username, password, email address, order ID, telephone number or pin number."}, {"role": "user", "content": "alessandrop948"}, {"role": "user", "content": "alessandrop948@email.com"}, {"role": "assistant", "content": "Ok, thank you."}, {"role": "user", "content": "youre welcome"}, {"role": "assistant", "content": "I'm sorry I'm having trouble with your account. Do you have an account ID and order ID?"}, {"role": "user", "content": "YTFLIHZS1V"}, {"role": "user", "content": "0006958546"}, {"role": "user", "content": "I need to change it for shipping"}, {"role": "assistant", "content": "Got it. Thanks. Sorry about that."}, {"role": "user", "content": "no biggie"}, {"role": "assistant", "content": "Is the address you listed earlier your new address?"}]
|
I've moved to 313 Main St Baltimore, CA, 96947
| 12 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I need to make a change to my account because i moved"}, {"role": "assistant", "content": "Sure, I can help you with that. Can I have your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "May I have your current address?"}, {"role": "user", "content": "3816 Lincoln Ave Baltimore, CA 96947"}, {"role": "assistant", "content": "Can I have two of any of the following: username, password, email address, order ID, telephone number or pin number."}, {"role": "user", "content": "alessandrop948"}, {"role": "user", "content": "alessandrop948@email.com"}, {"role": "assistant", "content": "Ok, thank you."}, {"role": "user", "content": "youre welcome"}, {"role": "assistant", "content": "I'm sorry I'm having trouble with your account. Do you have an account ID and order ID?"}, {"role": "user", "content": "YTFLIHZS1V"}, {"role": "user", "content": "0006958546"}, {"role": "user", "content": "I need to change it for shipping"}, {"role": "assistant", "content": "Got it. Thanks. Sorry about that."}, {"role": "user", "content": "no biggie"}, {"role": "assistant", "content": "Is the address you listed earlier your new address?"}, {"role": "user", "content": "I've moved to 313 Main St Baltimore, CA, 96947"}, {"role": "assistant", "content": "Everything has been updated."}]
|
thanks
| 13 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I need to make a change to my account because i moved"}, {"role": "assistant", "content": "Sure, I can help you with that. Can I have your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "May I have your current address?"}, {"role": "user", "content": "3816 Lincoln Ave Baltimore, CA 96947"}, {"role": "assistant", "content": "Can I have two of any of the following: username, password, email address, order ID, telephone number or pin number."}, {"role": "user", "content": "alessandrop948"}, {"role": "user", "content": "alessandrop948@email.com"}, {"role": "assistant", "content": "Ok, thank you."}, {"role": "user", "content": "youre welcome"}, {"role": "assistant", "content": "I'm sorry I'm having trouble with your account. Do you have an account ID and order ID?"}, {"role": "user", "content": "YTFLIHZS1V"}, {"role": "user", "content": "0006958546"}, {"role": "user", "content": "I need to change it for shipping"}, {"role": "assistant", "content": "Got it. Thanks. Sorry about that."}, {"role": "user", "content": "no biggie"}, {"role": "assistant", "content": "Is the address you listed earlier your new address?"}, {"role": "user", "content": "I've moved to 313 Main St Baltimore, CA, 96947"}, {"role": "assistant", "content": "Everything has been updated."}, {"role": "user", "content": "thanks"}]
|
bye
| 14 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop948@email.com. phone number is (140) 650-4042. order ID is 0006958546. purchase date was 2019-09-30. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 3816 lincoln ave baltimore, ca 96947.
|
shipping_issue: manage
|
{"scenario": {"personal": {"account_id": "ytflihzs1v", "customer_name": "alessandro phoenix", "email": "alessandrop948@email.com", "member_level": "silver", "phone": "(140) 650-4042", "username": "alessandrop948"}, "order": {"street_address": "3816 lincoln ave", "full_address": "3816 lincoln ave baltimore, ca 96947", "city": "baltimore", "num_products": "1", "order_id": "0006958546", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2019-09-30", "shipping_status": "delivered", "state": "ca", "zip_code": "96947"}, "product": {"names": ["calvin_klein jacket"], "amounts": [59]}, "flow": "shipping_issue", "subflow": "manage"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "manage", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I need to make a change to my account because i moved"}, {"role": "assistant", "content": "Sure, I can help you with that. Can I have your full name or account ID?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "May I have your current address?"}, {"role": "user", "content": "3816 Lincoln Ave Baltimore, CA 96947"}, {"role": "assistant", "content": "Can I have two of any of the following: username, password, email address, order ID, telephone number or pin number."}, {"role": "user", "content": "alessandrop948"}, {"role": "user", "content": "alessandrop948@email.com"}, {"role": "assistant", "content": "Ok, thank you."}, {"role": "user", "content": "youre welcome"}, {"role": "assistant", "content": "I'm sorry I'm having trouble with your account. Do you have an account ID and order ID?"}, {"role": "user", "content": "YTFLIHZS1V"}, {"role": "user", "content": "0006958546"}, {"role": "user", "content": "I need to change it for shipping"}, {"role": "assistant", "content": "Got it. Thanks. Sorry about that."}, {"role": "user", "content": "no biggie"}, {"role": "assistant", "content": "Is the address you listed earlier your new address?"}, {"role": "user", "content": "I've moved to 313 Main St Baltimore, CA, 96947"}, {"role": "assistant", "content": "Everything has been updated."}, {"role": "user", "content": "thanks"}, {"role": "user", "content": "bye"}, {"role": "assistant", "content": "Goodbye, and have a wonderful day!"}]
|
u 2
| 15 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix666@email.com. phone number is (474) 926-3896. order ID is 2955659877. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 8052 lexington ave newark, tx 58689.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "zau6g6xiis", "customer_name": "alessandro phoenix", "email": "aphoenix666@email.com", "member_level": "bronze", "phone": "(474) 926-3896", "username": "aphoenix666"}, "order": {"street_address": "8052 lexington ave", "full_address": "8052 lexington ave newark, tx 58689", "city": "newark", "num_products": "1", "order_id": "2955659877", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "tx", "zip_code": "58689"}, "product": {"names": ["michael_kors boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
I have a question about the Michael Kors boots. I see boots on a different site that I think are the exact same boot but they cost much less on the other site. I would like to buy them from this site because of my membership, but I don't understand w
| 1 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix666@email.com. phone number is (474) 926-3896. order ID is 2955659877. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 8052 lexington ave newark, tx 58689.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "zau6g6xiis", "customer_name": "alessandro phoenix", "email": "aphoenix666@email.com", "member_level": "bronze", "phone": "(474) 926-3896", "username": "aphoenix666"}, "order": {"street_address": "8052 lexington ave", "full_address": "8052 lexington ave newark, tx 58689", "city": "newark", "num_products": "1", "order_id": "2955659877", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "tx", "zip_code": "58689"}, "product": {"names": ["michael_kors boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I have a question about the Michael Kors boots. I see boots on a different site that I think are the exact same boot but they cost much less on the other site. I would like to buy them from this site because of my membership, but I don't understand w"}]
|
why the cost is so different
| 2 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix666@email.com. phone number is (474) 926-3896. order ID is 2955659877. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 8052 lexington ave newark, tx 58689.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "zau6g6xiis", "customer_name": "alessandro phoenix", "email": "aphoenix666@email.com", "member_level": "bronze", "phone": "(474) 926-3896", "username": "aphoenix666"}, "order": {"street_address": "8052 lexington ave", "full_address": "8052 lexington ave newark, tx 58689", "city": "newark", "num_products": "1", "order_id": "2955659877", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "tx", "zip_code": "58689"}, "product": {"names": ["michael_kors boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I have a question about the Michael Kors boots. I see boots on a different site that I think are the exact same boot but they cost much less on the other site. I would like to buy them from this site because of my membership, but I don't understand w"}, {"role": "user", "content": "why the cost is so different"}, {"role": "assistant", "content": "Happy to help, may I have your name please?"}]
|
Alessandro Phoenix
| 3 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix666@email.com. phone number is (474) 926-3896. order ID is 2955659877. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 8052 lexington ave newark, tx 58689.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "zau6g6xiis", "customer_name": "alessandro phoenix", "email": "aphoenix666@email.com", "member_level": "bronze", "phone": "(474) 926-3896", "username": "aphoenix666"}, "order": {"street_address": "8052 lexington ave", "full_address": "8052 lexington ave newark, tx 58689", "city": "newark", "num_products": "1", "order_id": "2955659877", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "tx", "zip_code": "58689"}, "product": {"names": ["michael_kors boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I have a question about the Michael Kors boots. I see boots on a different site that I think are the exact same boot but they cost much less on the other site. I would like to buy them from this site because of my membership, but I don't understand w"}, {"role": "user", "content": "why the cost is so different"}, {"role": "assistant", "content": "Happy to help, may I have your name please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "thanks Alessandro. Our pricing algorithms will often dynamically change the price of an item."}, {"role": "assistant", "content": "I can give your a discount using a promo code. Does that sound good?"}]
|
That sounds perfect!
| 4 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix666@email.com. phone number is (474) 926-3896. order ID is 2955659877. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 8052 lexington ave newark, tx 58689.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "zau6g6xiis", "customer_name": "alessandro phoenix", "email": "aphoenix666@email.com", "member_level": "bronze", "phone": "(474) 926-3896", "username": "aphoenix666"}, "order": {"street_address": "8052 lexington ave", "full_address": "8052 lexington ave newark, tx 58689", "city": "newark", "num_products": "1", "order_id": "2955659877", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "tx", "zip_code": "58689"}, "product": {"names": ["michael_kors boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I have a question about the Michael Kors boots. I see boots on a different site that I think are the exact same boot but they cost much less on the other site. I would like to buy them from this site because of my membership, but I don't understand w"}, {"role": "user", "content": "why the cost is so different"}, {"role": "assistant", "content": "Happy to help, may I have your name please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "thanks Alessandro. Our pricing algorithms will often dynamically change the price of an item."}, {"role": "assistant", "content": "I can give your a discount using a promo code. Does that sound good?"}, {"role": "user", "content": "That sounds perfect!"}, {"role": "assistant", "content": "the promo code is I7NRN."}]
|
Thanks so much!
| 5 |
Customer name is alessandro phoenix. membership level is bronze. email is aphoenix666@email.com. phone number is (474) 926-3896. order ID is 2955659877. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 8052 lexington ave newark, tx 58689.
|
purchase_dispute: bad_price_competitor
|
{"scenario": {"personal": {"account_id": "zau6g6xiis", "customer_name": "alessandro phoenix", "email": "aphoenix666@email.com", "member_level": "bronze", "phone": "(474) 926-3896", "username": "aphoenix666"}, "order": {"street_address": "8052 lexington ave", "full_address": "8052 lexington ave newark, tx 58689", "city": "newark", "num_products": "1", "order_id": "2955659877", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "tx", "zip_code": "58689"}, "product": {"names": ["michael_kors boots"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "bad_price_competitor"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_competitor", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I have a question about the Michael Kors boots. I see boots on a different site that I think are the exact same boot but they cost much less on the other site. I would like to buy them from this site because of my membership, but I don't understand w"}, {"role": "user", "content": "why the cost is so different"}, {"role": "assistant", "content": "Happy to help, may I have your name please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "thanks Alessandro. Our pricing algorithms will often dynamically change the price of an item."}, {"role": "assistant", "content": "I can give your a discount using a promo code. Does that sound good?"}, {"role": "user", "content": "That sounds perfect!"}, {"role": "assistant", "content": "the promo code is I7NRN."}, {"role": "user", "content": "Thanks so much!"}, {"role": "assistant", "content": "Great, is there anything else that I can help you with?"}]
|
No, that's all.
| 6 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}]
|
Can you check to see that my order is going to the right address? My confirmation shows my old address.
| 1 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}]
|
Order confirmation, sorry. I hope it's just a glitch
| 2 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}, {"role": "user", "content": "Order confirmation, sorry. I hope it's just a glitch"}, {"role": "assistant", "content": "Sure thing. I'll be happy to check into that for you."}, {"role": "assistant", "content": "Could you please give me your Full name so I can pull up your account?"}]
|
Yes, full name is Sanya Afzal
| 3 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}, {"role": "user", "content": "Order confirmation, sorry. I hope it's just a glitch"}, {"role": "assistant", "content": "Sure thing. I'll be happy to check into that for you."}, {"role": "assistant", "content": "Could you please give me your Full name so I can pull up your account?"}, {"role": "user", "content": "Yes, full name is Sanya Afzal"}, {"role": "assistant", "content": "Great, I was able to pull up your account. I'll need to look up and verify the order. Could you first provide me with your Account ID and the order ID?"}]
|
Account ID is ODUPNL5BEC
| 4 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}, {"role": "user", "content": "Order confirmation, sorry. I hope it's just a glitch"}, {"role": "assistant", "content": "Sure thing. I'll be happy to check into that for you."}, {"role": "assistant", "content": "Could you please give me your Full name so I can pull up your account?"}, {"role": "user", "content": "Yes, full name is Sanya Afzal"}, {"role": "assistant", "content": "Great, I was able to pull up your account. I'll need to look up and verify the order. Could you first provide me with your Account ID and the order ID?"}, {"role": "user", "content": "Account ID is ODUPNL5BEC"}]
|
Order ID is 0773848544
| 5 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}, {"role": "user", "content": "Order confirmation, sorry. I hope it's just a glitch"}, {"role": "assistant", "content": "Sure thing. I'll be happy to check into that for you."}, {"role": "assistant", "content": "Could you please give me your Full name so I can pull up your account?"}, {"role": "user", "content": "Yes, full name is Sanya Afzal"}, {"role": "assistant", "content": "Great, I was able to pull up your account. I'll need to look up and verify the order. Could you first provide me with your Account ID and the order ID?"}, {"role": "user", "content": "Account ID is ODUPNL5BEC"}, {"role": "user", "content": "Order ID is 0773848544"}, {"role": "assistant", "content": "Great I found the order, now could I have your Username and Email address to verify it?"}]
|
Username is safzal55
| 6 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}, {"role": "user", "content": "Order confirmation, sorry. I hope it's just a glitch"}, {"role": "assistant", "content": "Sure thing. I'll be happy to check into that for you."}, {"role": "assistant", "content": "Could you please give me your Full name so I can pull up your account?"}, {"role": "user", "content": "Yes, full name is Sanya Afzal"}, {"role": "assistant", "content": "Great, I was able to pull up your account. I'll need to look up and verify the order. Could you first provide me with your Account ID and the order ID?"}, {"role": "user", "content": "Account ID is ODUPNL5BEC"}, {"role": "user", "content": "Order ID is 0773848544"}, {"role": "assistant", "content": "Great I found the order, now could I have your Username and Email address to verify it?"}, {"role": "user", "content": "Username is safzal55"}]
|
email address is safzal55@email.com
| 7 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}, {"role": "user", "content": "Order confirmation, sorry. I hope it's just a glitch"}, {"role": "assistant", "content": "Sure thing. I'll be happy to check into that for you."}, {"role": "assistant", "content": "Could you please give me your Full name so I can pull up your account?"}, {"role": "user", "content": "Yes, full name is Sanya Afzal"}, {"role": "assistant", "content": "Great, I was able to pull up your account. I'll need to look up and verify the order. Could you first provide me with your Account ID and the order ID?"}, {"role": "user", "content": "Account ID is ODUPNL5BEC"}, {"role": "user", "content": "Order ID is 0773848544"}, {"role": "assistant", "content": "Great I found the order, now could I have your Username and Email address to verify it?"}, {"role": "user", "content": "Username is safzal55"}, {"role": "user", "content": "email address is safzal55@email.com"}, {"role": "assistant", "content": "Everything looks good. And you were checkign to see if the address was correct?"}]
|
Yes.
| 8 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}, {"role": "user", "content": "Order confirmation, sorry. I hope it's just a glitch"}, {"role": "assistant", "content": "Sure thing. I'll be happy to check into that for you."}, {"role": "assistant", "content": "Could you please give me your Full name so I can pull up your account?"}, {"role": "user", "content": "Yes, full name is Sanya Afzal"}, {"role": "assistant", "content": "Great, I was able to pull up your account. I'll need to look up and verify the order. Could you first provide me with your Account ID and the order ID?"}, {"role": "user", "content": "Account ID is ODUPNL5BEC"}, {"role": "user", "content": "Order ID is 0773848544"}, {"role": "assistant", "content": "Great I found the order, now could I have your Username and Email address to verify it?"}, {"role": "user", "content": "Username is safzal55"}, {"role": "user", "content": "email address is safzal55@email.com"}, {"role": "assistant", "content": "Everything looks good. And you were checkign to see if the address was correct?"}, {"role": "user", "content": "Yes."}]
|
Do you need my current address?
| 9 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}, {"role": "user", "content": "Order confirmation, sorry. I hope it's just a glitch"}, {"role": "assistant", "content": "Sure thing. I'll be happy to check into that for you."}, {"role": "assistant", "content": "Could you please give me your Full name so I can pull up your account?"}, {"role": "user", "content": "Yes, full name is Sanya Afzal"}, {"role": "assistant", "content": "Great, I was able to pull up your account. I'll need to look up and verify the order. Could you first provide me with your Account ID and the order ID?"}, {"role": "user", "content": "Account ID is ODUPNL5BEC"}, {"role": "user", "content": "Order ID is 0773848544"}, {"role": "assistant", "content": "Great I found the order, now could I have your Username and Email address to verify it?"}, {"role": "user", "content": "Username is safzal55"}, {"role": "user", "content": "email address is safzal55@email.com"}, {"role": "assistant", "content": "Everything looks good. And you were checkign to see if the address was correct?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Do you need my current address?"}, {"role": "assistant", "content": "Yes please so I can check to see if they match."}]
|
7165 Primrose Ave San Mateo, NY 4309 is my current address
| 10 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}, {"role": "user", "content": "Order confirmation, sorry. I hope it's just a glitch"}, {"role": "assistant", "content": "Sure thing. I'll be happy to check into that for you."}, {"role": "assistant", "content": "Could you please give me your Full name so I can pull up your account?"}, {"role": "user", "content": "Yes, full name is Sanya Afzal"}, {"role": "assistant", "content": "Great, I was able to pull up your account. I'll need to look up and verify the order. Could you first provide me with your Account ID and the order ID?"}, {"role": "user", "content": "Account ID is ODUPNL5BEC"}, {"role": "user", "content": "Order ID is 0773848544"}, {"role": "assistant", "content": "Great I found the order, now could I have your Username and Email address to verify it?"}, {"role": "user", "content": "Username is safzal55"}, {"role": "user", "content": "email address is safzal55@email.com"}, {"role": "assistant", "content": "Everything looks good. And you were checkign to see if the address was correct?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Do you need my current address?"}, {"role": "assistant", "content": "Yes please so I can check to see if they match."}, {"role": "user", "content": "7165 Primrose Ave San Mateo, NY 4309 is my current address"}]
|
Can you check that that's where it's shipping to?
| 11 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}, {"role": "user", "content": "Order confirmation, sorry. I hope it's just a glitch"}, {"role": "assistant", "content": "Sure thing. I'll be happy to check into that for you."}, {"role": "assistant", "content": "Could you please give me your Full name so I can pull up your account?"}, {"role": "user", "content": "Yes, full name is Sanya Afzal"}, {"role": "assistant", "content": "Great, I was able to pull up your account. I'll need to look up and verify the order. Could you first provide me with your Account ID and the order ID?"}, {"role": "user", "content": "Account ID is ODUPNL5BEC"}, {"role": "user", "content": "Order ID is 0773848544"}, {"role": "assistant", "content": "Great I found the order, now could I have your Username and Email address to verify it?"}, {"role": "user", "content": "Username is safzal55"}, {"role": "user", "content": "email address is safzal55@email.com"}, {"role": "assistant", "content": "Everything looks good. And you were checkign to see if the address was correct?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Do you need my current address?"}, {"role": "assistant", "content": "Yes please so I can check to see if they match."}, {"role": "user", "content": "7165 Primrose Ave San Mateo, NY 4309 is my current address"}, {"role": "user", "content": "Can you check that that's where it's shipping to?"}, {"role": "assistant", "content": "Will do let me check with our system."}, {"role": "assistant", "content": "The address we have on the order seems to be off one digit. would you like me to switch it to the one you gave me now?"}]
|
Yes, please.
| 12 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}, {"role": "user", "content": "Order confirmation, sorry. I hope it's just a glitch"}, {"role": "assistant", "content": "Sure thing. I'll be happy to check into that for you."}, {"role": "assistant", "content": "Could you please give me your Full name so I can pull up your account?"}, {"role": "user", "content": "Yes, full name is Sanya Afzal"}, {"role": "assistant", "content": "Great, I was able to pull up your account. I'll need to look up and verify the order. Could you first provide me with your Account ID and the order ID?"}, {"role": "user", "content": "Account ID is ODUPNL5BEC"}, {"role": "user", "content": "Order ID is 0773848544"}, {"role": "assistant", "content": "Great I found the order, now could I have your Username and Email address to verify it?"}, {"role": "user", "content": "Username is safzal55"}, {"role": "user", "content": "email address is safzal55@email.com"}, {"role": "assistant", "content": "Everything looks good. And you were checkign to see if the address was correct?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Do you need my current address?"}, {"role": "assistant", "content": "Yes please so I can check to see if they match."}, {"role": "user", "content": "7165 Primrose Ave San Mateo, NY 4309 is my current address"}, {"role": "user", "content": "Can you check that that's where it's shipping to?"}, {"role": "assistant", "content": "Will do let me check with our system."}, {"role": "assistant", "content": "The address we have on the order seems to be off one digit. would you like me to switch it to the one you gave me now?"}, {"role": "user", "content": "Yes, please."}]
|
I must've fat-fingered something when I entered it in or something.
| 13 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}, {"role": "user", "content": "Order confirmation, sorry. I hope it's just a glitch"}, {"role": "assistant", "content": "Sure thing. I'll be happy to check into that for you."}, {"role": "assistant", "content": "Could you please give me your Full name so I can pull up your account?"}, {"role": "user", "content": "Yes, full name is Sanya Afzal"}, {"role": "assistant", "content": "Great, I was able to pull up your account. I'll need to look up and verify the order. Could you first provide me with your Account ID and the order ID?"}, {"role": "user", "content": "Account ID is ODUPNL5BEC"}, {"role": "user", "content": "Order ID is 0773848544"}, {"role": "assistant", "content": "Great I found the order, now could I have your Username and Email address to verify it?"}, {"role": "user", "content": "Username is safzal55"}, {"role": "user", "content": "email address is safzal55@email.com"}, {"role": "assistant", "content": "Everything looks good. And you were checkign to see if the address was correct?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Do you need my current address?"}, {"role": "assistant", "content": "Yes please so I can check to see if they match."}, {"role": "user", "content": "7165 Primrose Ave San Mateo, NY 4309 is my current address"}, {"role": "user", "content": "Can you check that that's where it's shipping to?"}, {"role": "assistant", "content": "Will do let me check with our system."}, {"role": "assistant", "content": "The address we have on the order seems to be off one digit. would you like me to switch it to the one you gave me now?"}, {"role": "user", "content": "Yes, please."}, {"role": "user", "content": "I must've fat-fingered something when I entered it in or something."}, {"role": "assistant", "content": "Not a problem it happens sometimes."}]
|
Sorry about that. Thanks for fixing this for me.
| 14 |
Customer name is sanya afzal. membership level is silver. email is safzal55@email.com. phone number is (130) 261-1638. order ID is 0773848544. purchase date was 2020-03-01. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 7165 primrose ave san mateo, ny 4309.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "odupnl5bec", "customer_name": "sanya afzal", "email": "safzal55@email.com", "member_level": "silver", "phone": "(130) 261-1638", "username": "safzal55"}, "order": {"street_address": "7165 primrose ave", "full_address": "7165 primrose ave san mateo, ny 4309", "city": "san mateo", "num_products": "3", "order_id": "0773848544", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/calvin_klein-shirt.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "purchase_date": "2020-03-01", "shipping_status": "order received", "state": "ny", "zip_code": "4309"}, "product": {"names": ["michael_kors jeans", "calvin_klein shirt", "calvin_klein jacket"], "amounts": [64, 64, 49]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeBrand. How may I help you?"}, {"role": "user", "content": "Can you check to see that my order is going to the right address? My confirmation shows my old address."}, {"role": "user", "content": "Order confirmation, sorry. I hope it's just a glitch"}, {"role": "assistant", "content": "Sure thing. I'll be happy to check into that for you."}, {"role": "assistant", "content": "Could you please give me your Full name so I can pull up your account?"}, {"role": "user", "content": "Yes, full name is Sanya Afzal"}, {"role": "assistant", "content": "Great, I was able to pull up your account. I'll need to look up and verify the order. Could you first provide me with your Account ID and the order ID?"}, {"role": "user", "content": "Account ID is ODUPNL5BEC"}, {"role": "user", "content": "Order ID is 0773848544"}, {"role": "assistant", "content": "Great I found the order, now could I have your Username and Email address to verify it?"}, {"role": "user", "content": "Username is safzal55"}, {"role": "user", "content": "email address is safzal55@email.com"}, {"role": "assistant", "content": "Everything looks good. And you were checkign to see if the address was correct?"}, {"role": "user", "content": "Yes."}, {"role": "user", "content": "Do you need my current address?"}, {"role": "assistant", "content": "Yes please so I can check to see if they match."}, {"role": "user", "content": "7165 Primrose Ave San Mateo, NY 4309 is my current address"}, {"role": "user", "content": "Can you check that that's where it's shipping to?"}, {"role": "assistant", "content": "Will do let me check with our system."}, {"role": "assistant", "content": "The address we have on the order seems to be off one digit. would you like me to switch it to the one you gave me now?"}, {"role": "user", "content": "Yes, please."}, {"role": "user", "content": "I must've fat-fingered something when I entered it in or something."}, {"role": "assistant", "content": "Not a problem it happens sometimes."}, {"role": "user", "content": "Sorry about that. Thanks for fixing this for me."}, {"role": "assistant", "content": "I went ahead and updated the address. Was there anything else I could do for you today?"}]
|
No, that's it. Thank you for your time, and sorry again.
| 15 |
Customer name is crystal minh. membership level is bronze. phone number is (444) 963-9632. delivery address is 6592 primrose ave brighton, wa 42789.
|
storewide_query: timing_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(444) 963-9632"}, "order": {"street_address": "6592 primrose ave", "full_address": "6592 primrose ave brighton, wa 42789", "city": "brighton", "state": "wa", "zip_code": "42789"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_1"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_1", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "HI! How can I help you today?"}]
|
Hi, when will your fall collection drop?
| 1 |
Customer name is crystal minh. membership level is bronze. phone number is (444) 963-9632. delivery address is 6592 primrose ave brighton, wa 42789.
|
storewide_query: timing_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(444) 963-9632"}, "order": {"street_address": "6592 primrose ave", "full_address": "6592 primrose ave brighton, wa 42789", "city": "brighton", "state": "wa", "zip_code": "42789"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_1"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_1", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "HI! How can I help you today?"}, {"role": "user", "content": "Hi, when will your fall collection drop?"}, {"role": "assistant", "content": "I can look into that for you. Can I get your full name?"}]
|
Crystal Minh
| 2 |
Customer name is crystal minh. membership level is bronze. phone number is (444) 963-9632. delivery address is 6592 primrose ave brighton, wa 42789.
|
storewide_query: timing_1
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze", "phone": "(444) 963-9632"}, "order": {"street_address": "6592 primrose ave", "full_address": "6592 primrose ave brighton, wa 42789", "city": "brighton", "state": "wa", "zip_code": "42789"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_1"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_1", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "HI! How can I help you today?"}, {"role": "user", "content": "Hi, when will your fall collection drop?"}, {"role": "assistant", "content": "I can look into that for you. Can I get your full name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "One moment, Crystal."}, {"role": "assistant", "content": "The fall collection is set for release on October 3rd."}, {"role": "assistant", "content": "Does that help you out?"}]
|
Yes, thank you! That's all I needed
| 3 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}]
|
I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that.
| 1 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that."}, {"role": "assistant", "content": "I can look into it."}, {"role": "assistant", "content": "Casn I have your name"}]
|
If you are not able to change this, I will need to cancel my order. My name is Norman Bouchard
| 2 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that."}, {"role": "assistant", "content": "I can look into it."}, {"role": "assistant", "content": "Casn I have your name"}, {"role": "user", "content": "If you are not able to change this, I will need to cancel my order. My name is Norman Bouchard"}]
|
I'm happy to pay extra for the over night shipping
| 3 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
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order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that."}, {"role": "assistant", "content": "I can look into it."}, {"role": "assistant", "content": "Casn I have your name"}, {"role": "user", "content": "If you are not able to change this, I will need to cancel my order. My name is Norman Bouchard"}, {"role": "user", "content": "I'm happy to pay extra for the over night shipping"}, {"role": "assistant", "content": "Okay I also need your acocunt ID and order ID"}]
|
Account #
| 4 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
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order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that."}, {"role": "assistant", "content": "I can look into it."}, {"role": "assistant", "content": "Casn I have your name"}, {"role": "user", "content": "If you are not able to change this, I will need to cancel my order. My name is Norman Bouchard"}, {"role": "user", "content": "I'm happy to pay extra for the over night shipping"}, {"role": "assistant", "content": "Okay I also need your acocunt ID and order ID"}, {"role": "user", "content": "Account #"}]
|
XG2BZIQPK
| 5 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
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order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that."}, {"role": "assistant", "content": "I can look into it."}, {"role": "assistant", "content": "Casn I have your name"}, {"role": "user", "content": "If you are not able to change this, I will need to cancel my order. My name is Norman Bouchard"}, {"role": "user", "content": "I'm happy to pay extra for the over night shipping"}, {"role": "assistant", "content": "Okay I also need your acocunt ID and order ID"}, {"role": "user", "content": "Account #"}, {"role": "user", "content": "XG2BZIQPK"}]
|
XG2BZIQPKA
| 6 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
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order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that."}, {"role": "assistant", "content": "I can look into it."}, {"role": "assistant", "content": "Casn I have your name"}, {"role": "user", "content": "If you are not able to change this, I will need to cancel my order. My name is Norman Bouchard"}, {"role": "user", "content": "I'm happy to pay extra for the over night shipping"}, {"role": "assistant", "content": "Okay I also need your acocunt ID and order ID"}, {"role": "user", "content": "Account #"}, {"role": "user", "content": "XG2BZIQPK"}, {"role": "user", "content": "XG2BZIQPKA"}]
|
and order number is 1895109060
| 7 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
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order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that."}, {"role": "assistant", "content": "I can look into it."}, {"role": "assistant", "content": "Casn I have your name"}, {"role": "user", "content": "If you are not able to change this, I will need to cancel my order. My name is Norman Bouchard"}, {"role": "user", "content": "I'm happy to pay extra for the over night shipping"}, {"role": "assistant", "content": "Okay I also need your acocunt ID and order ID"}, {"role": "user", "content": "Account #"}, {"role": "user", "content": "XG2BZIQPK"}, {"role": "user", "content": "XG2BZIQPKA"}, {"role": "user", "content": "and order number is 1895109060"}]
|
I am able to purchase this jacket elsewhere if you're not able to ship overnight
| 8 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
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order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that."}, {"role": "assistant", "content": "I can look into it."}, {"role": "assistant", "content": "Casn I have your name"}, {"role": "user", "content": "If you are not able to change this, I will need to cancel my order. My name is Norman Bouchard"}, {"role": "user", "content": "I'm happy to pay extra for the over night shipping"}, {"role": "assistant", "content": "Okay I also need your acocunt ID and order ID"}, {"role": "user", "content": "Account #"}, {"role": "user", "content": "XG2BZIQPK"}, {"role": "user", "content": "XG2BZIQPKA"}, {"role": "user", "content": "and order number is 1895109060"}, {"role": "user", "content": "I am able to purchase this jacket elsewhere if you're not able to ship overnight"}, {"role": "assistant", "content": "WHat is the shipping status?"}]
|
Shipping Status: Order Received
| 9 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
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order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that."}, {"role": "assistant", "content": "I can look into it."}, {"role": "assistant", "content": "Casn I have your name"}, {"role": "user", "content": "If you are not able to change this, I will need to cancel my order. My name is Norman Bouchard"}, {"role": "user", "content": "I'm happy to pay extra for the over night shipping"}, {"role": "assistant", "content": "Okay I also need your acocunt ID and order ID"}, {"role": "user", "content": "Account #"}, {"role": "user", "content": "XG2BZIQPK"}, {"role": "user", "content": "XG2BZIQPKA"}, {"role": "user", "content": "and order number is 1895109060"}, {"role": "user", "content": "I am able to purchase this jacket elsewhere if you're not able to ship overnight"}, {"role": "assistant", "content": "WHat is the shipping status?"}, {"role": "user", "content": "Shipping Status: Order Received"}]
|
So I don't think it's left your warehouse yet
| 10 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
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order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that."}, {"role": "assistant", "content": "I can look into it."}, {"role": "assistant", "content": "Casn I have your name"}, {"role": "user", "content": "If you are not able to change this, I will need to cancel my order. My name is Norman Bouchard"}, {"role": "user", "content": "I'm happy to pay extra for the over night shipping"}, {"role": "assistant", "content": "Okay I also need your acocunt ID and order ID"}, {"role": "user", "content": "Account #"}, {"role": "user", "content": "XG2BZIQPK"}, {"role": "user", "content": "XG2BZIQPKA"}, {"role": "user", "content": "and order number is 1895109060"}, {"role": "user", "content": "I am able to purchase this jacket elsewhere if you're not able to ship overnight"}, {"role": "assistant", "content": "WHat is the shipping status?"}, {"role": "user", "content": "Shipping Status: Order Received"}, {"role": "user", "content": "So I don't think it's left your warehouse yet"}]
|
please cancel the order if you cannot overnight it to me.
| 11 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
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order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that."}, {"role": "assistant", "content": "I can look into it."}, {"role": "assistant", "content": "Casn I have your name"}, {"role": "user", "content": "If you are not able to change this, I will need to cancel my order. My name is Norman Bouchard"}, {"role": "user", "content": "I'm happy to pay extra for the over night shipping"}, {"role": "assistant", "content": "Okay I also need your acocunt ID and order ID"}, {"role": "user", "content": "Account #"}, {"role": "user", "content": "XG2BZIQPK"}, {"role": "user", "content": "XG2BZIQPKA"}, {"role": "user", "content": "and order number is 1895109060"}, {"role": "user", "content": "I am able to purchase this jacket elsewhere if you're not able to ship overnight"}, {"role": "assistant", "content": "WHat is the shipping status?"}, {"role": "user", "content": "Shipping Status: Order Received"}, {"role": "user", "content": "So I don't think it's left your warehouse yet"}, {"role": "user", "content": "please cancel the order if you cannot overnight it to me."}, {"role": "assistant", "content": "I am still looking into it"}, {"role": "assistant", "content": "What is your membership level?"}]
|
I can probably stop payment on my credit card if you are not able to overnight it
| 12 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that."}, {"role": "assistant", "content": "I can look into it."}, {"role": "assistant", "content": "Casn I have your name"}, {"role": "user", "content": "If you are not able to change this, I will need to cancel my order. My name is Norman Bouchard"}, {"role": "user", "content": "I'm happy to pay extra for the over night shipping"}, {"role": "assistant", "content": "Okay I also need your acocunt ID and order ID"}, {"role": "user", "content": "Account #"}, {"role": "user", "content": "XG2BZIQPK"}, {"role": "user", "content": "XG2BZIQPKA"}, {"role": "user", "content": "and order number is 1895109060"}, {"role": "user", "content": "I am able to purchase this jacket elsewhere if you're not able to ship overnight"}, {"role": "assistant", "content": "WHat is the shipping status?"}, {"role": "user", "content": "Shipping Status: Order Received"}, {"role": "user", "content": "So I don't think it's left your warehouse yet"}, {"role": "user", "content": "please cancel the order if you cannot overnight it to me."}, {"role": "assistant", "content": "I am still looking into it"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "I can probably stop payment on my credit card if you are not able to overnight it"}]
|
Member Level: Silver
| 13 |
Customer name is norman bouchard. membership level is silver. phone number is (881) 674-5835. order ID is 1895109060. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 6030 lexington ave newark, ny 15693.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "xg2bziqpka", "customer_name": "norman bouchard", "member_level": "silver", "phone": "(881) 674-5835"}, "order": {"street_address": "6030 lexington ave", "full_address": "6030 lexington ave newark, ny 15693", "city": "newark", "num_products": "1", "order_id": "1895109060", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "15693"}, "product": {"names": ["michael_kors jacket"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 35, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "assistant", "content": "Hi are you still there?"}, {"role": "user", "content": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that."}, {"role": "assistant", "content": "I can look into it."}, {"role": "assistant", "content": "Casn I have your name"}, {"role": "user", "content": "If you are not able to change this, I will need to cancel my order. My name is Norman Bouchard"}, {"role": "user", "content": "I'm happy to pay extra for the over night shipping"}, {"role": "assistant", "content": "Okay I also need your acocunt ID and order ID"}, {"role": "user", "content": "Account #"}, {"role": "user", "content": "XG2BZIQPK"}, {"role": "user", "content": "XG2BZIQPKA"}, {"role": "user", "content": "and order number is 1895109060"}, {"role": "user", "content": "I am able to purchase this jacket elsewhere if you're not able to ship overnight"}, {"role": "assistant", "content": "WHat is the shipping status?"}, {"role": "user", "content": "Shipping Status: Order Received"}, {"role": "user", "content": "So I don't think it's left your warehouse yet"}, {"role": "user", "content": "please cancel the order if you cannot overnight it to me."}, {"role": "assistant", "content": "I am still looking into it"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "I can probably stop payment on my credit card if you are not able to overnight it"}, {"role": "user", "content": "Member Level: Silver"}]
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I have been an excellent customer over the years, and you have always been there for me
| 14 |
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