context
stringlengths 136
615
| goal
stringclasses 96
values | metadata
stringlengths 524
1.21k
| message_history
stringlengths 2
4.85k
| output
stringlengths 1
250
| turn
int64 1
39
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|---|---|---|---|---|---|
Customer name is crystal minh. membership level is bronze. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 1964 kennedy st monterey, ny 16117.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze"}, "order": {"street_address": "1964 kennedy st", "full_address": "1964 kennedy st monterey, ny 16117", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "16117"}, "product": {"names": ["calvin_klein jeans"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
I have a premium subscription shopping service. My husband said that I might have some missing credits worth $40. Could you check the status of my account?
| 1 |
Customer name is crystal minh. membership level is bronze. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 1964 kennedy st monterey, ny 16117.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze"}, "order": {"street_address": "1964 kennedy st", "full_address": "1964 kennedy st monterey, ny 16117", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "16117"}, "product": {"names": ["calvin_klein jeans"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I have a premium subscription shopping service. My husband said that I might have some missing credits worth $40. Could you check the status of my account?"}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}]
|
Crystal Minh
| 2 |
Customer name is crystal minh. membership level is bronze. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 1964 kennedy st monterey, ny 16117.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze"}, "order": {"street_address": "1964 kennedy st", "full_address": "1964 kennedy st monterey, ny 16117", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "16117"}, "product": {"names": ["calvin_klein jeans"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I have a premium subscription shopping service. My husband said that I might have some missing credits worth $40. Could you check the status of my account?"}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks Crystal."}]
|
The credits came from a promotional package I bought.
| 3 |
Customer name is crystal minh. membership level is bronze. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 1964 kennedy st monterey, ny 16117.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze"}, "order": {"street_address": "1964 kennedy st", "full_address": "1964 kennedy st monterey, ny 16117", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "16117"}, "product": {"names": ["calvin_klein jeans"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I have a premium subscription shopping service. My husband said that I might have some missing credits worth $40. Could you check the status of my account?"}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks Crystal."}, {"role": "user", "content": "The credits came from a promotional package I bought."}, {"role": "assistant", "content": "I apologize for the inconvenience caused."}, {"role": "assistant", "content": "I am now checking the system, just a second."}, {"role": "assistant", "content": "There may be a problem in your interface. Can you try logging out and logging back in again?"}]
|
Yes, I tried that, and it didn't work.
| 4 |
Customer name is crystal minh. membership level is bronze. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 1964 kennedy st monterey, ny 16117.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze"}, "order": {"street_address": "1964 kennedy st", "full_address": "1964 kennedy st monterey, ny 16117", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "16117"}, "product": {"names": ["calvin_klein jeans"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I have a premium subscription shopping service. My husband said that I might have some missing credits worth $40. Could you check the status of my account?"}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks Crystal."}, {"role": "user", "content": "The credits came from a promotional package I bought."}, {"role": "assistant", "content": "I apologize for the inconvenience caused."}, {"role": "assistant", "content": "I am now checking the system, just a second."}, {"role": "assistant", "content": "There may be a problem in your interface. Can you try logging out and logging back in again?"}, {"role": "user", "content": "Yes, I tried that, and it didn't work."}, {"role": "assistant", "content": "I can see your credit shows up on my side."}]
|
Do you know when I will see it?
| 5 |
Customer name is crystal minh. membership level is bronze. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 1964 kennedy st monterey, ny 16117.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze"}, "order": {"street_address": "1964 kennedy st", "full_address": "1964 kennedy st monterey, ny 16117", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "16117"}, "product": {"names": ["calvin_klein jeans"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I have a premium subscription shopping service. My husband said that I might have some missing credits worth $40. Could you check the status of my account?"}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks Crystal."}, {"role": "user", "content": "The credits came from a promotional package I bought."}, {"role": "assistant", "content": "I apologize for the inconvenience caused."}, {"role": "assistant", "content": "I am now checking the system, just a second."}, {"role": "assistant", "content": "There may be a problem in your interface. Can you try logging out and logging back in again?"}, {"role": "user", "content": "Yes, I tried that, and it didn't work."}, {"role": "assistant", "content": "I can see your credit shows up on my side."}, {"role": "user", "content": "Do you know when I will see it?"}, {"role": "assistant", "content": "It will show up tomorrow. Check the status tomorrow, Crystal."}]
|
OK. Will do. Thanks for your help.
| 6 |
Customer name is crystal minh. membership level is bronze. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 1964 kennedy st monterey, ny 16117.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze"}, "order": {"street_address": "1964 kennedy st", "full_address": "1964 kennedy st monterey, ny 16117", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "16117"}, "product": {"names": ["calvin_klein jeans"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I have a premium subscription shopping service. My husband said that I might have some missing credits worth $40. Could you check the status of my account?"}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks Crystal."}, {"role": "user", "content": "The credits came from a promotional package I bought."}, {"role": "assistant", "content": "I apologize for the inconvenience caused."}, {"role": "assistant", "content": "I am now checking the system, just a second."}, {"role": "assistant", "content": "There may be a problem in your interface. Can you try logging out and logging back in again?"}, {"role": "user", "content": "Yes, I tried that, and it didn't work."}, {"role": "assistant", "content": "I can see your credit shows up on my side."}, {"role": "user", "content": "Do you know when I will see it?"}, {"role": "assistant", "content": "It will show up tomorrow. Check the status tomorrow, Crystal."}, {"role": "user", "content": "OK. Will do. Thanks for your help."}, {"role": "assistant", "content": "Great, is there anything else that I can help you with?"}]
|
No, that is all. Thank you.
| 7 |
Customer name is crystal minh. membership level is bronze. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 1964 kennedy st monterey, ny 16117.
|
manage_account: status_credit_missing
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "bronze"}, "order": {"street_address": "1964 kennedy st", "full_address": "1964 kennedy st monterey, ny 16117", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "state": "ny", "zip_code": "16117"}, "product": {"names": ["calvin_klein jeans"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_credit_missing"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_credit_missing", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I have a premium subscription shopping service. My husband said that I might have some missing credits worth $40. Could you check the status of my account?"}, {"role": "assistant", "content": "Happy to help, may I have your full name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks Crystal."}, {"role": "user", "content": "The credits came from a promotional package I bought."}, {"role": "assistant", "content": "I apologize for the inconvenience caused."}, {"role": "assistant", "content": "I am now checking the system, just a second."}, {"role": "assistant", "content": "There may be a problem in your interface. Can you try logging out and logging back in again?"}, {"role": "user", "content": "Yes, I tried that, and it didn't work."}, {"role": "assistant", "content": "I can see your credit shows up on my side."}, {"role": "user", "content": "Do you know when I will see it?"}, {"role": "assistant", "content": "It will show up tomorrow. Check the status tomorrow, Crystal."}, {"role": "user", "content": "OK. Will do. Thanks for your help."}, {"role": "assistant", "content": "Great, is there anything else that I can help you with?"}, {"role": "user", "content": "No, that is all. Thank you."}, {"role": "assistant", "content": "Have a nice day!"}]
|
You too.
| 8 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}]
|
Hi, I bought a Guess jacket from your website recently
| 1 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}]
|
I ordered a red one but was sent a black one
| 2 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}]
|
Yes
| 3 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can I get your fulll name please."}]
|
It's Rodriguez Domingo
| 4 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can I get your fulll name please."}, {"role": "user", "content": "It's Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I have found your account I now need to validate your purchase so I need your email, username and order id."}]
|
my username is rodriguezdomingo065
| 5 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can I get your fulll name please."}, {"role": "user", "content": "It's Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I have found your account I now need to validate your purchase so I need your email, username and order id."}, {"role": "user", "content": "my username is rodriguezdomingo065"}]
|
my order Id is 8398723188
| 6 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can I get your fulll name please."}, {"role": "user", "content": "It's Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I have found your account I now need to validate your purchase so I need your email, username and order id."}, {"role": "user", "content": "my username is rodriguezdomingo065"}, {"role": "user", "content": "my order Id is 8398723188"}, {"role": "assistant", "content": "and your email now."}]
|
oh right
| 7 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can I get your fulll name please."}, {"role": "user", "content": "It's Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I have found your account I now need to validate your purchase so I need your email, username and order id."}, {"role": "user", "content": "my username is rodriguezdomingo065"}, {"role": "user", "content": "my order Id is 8398723188"}, {"role": "assistant", "content": "and your email now."}, {"role": "user", "content": "oh right"}]
|
it's rodriguezdomingo065@email.com
| 8 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can I get your fulll name please."}, {"role": "user", "content": "It's Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I have found your account I now need to validate your purchase so I need your email, username and order id."}, {"role": "user", "content": "my username is rodriguezdomingo065"}, {"role": "user", "content": "my order Id is 8398723188"}, {"role": "assistant", "content": "and your email now."}, {"role": "user", "content": "oh right"}, {"role": "user", "content": "it's rodriguezdomingo065@email.com"}, {"role": "assistant", "content": "Thank you, now what level member are you?"}]
|
Silver I think
| 9 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can I get your fulll name please."}, {"role": "user", "content": "It's Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I have found your account I now need to validate your purchase so I need your email, username and order id."}, {"role": "user", "content": "my username is rodriguezdomingo065"}, {"role": "user", "content": "my order Id is 8398723188"}, {"role": "assistant", "content": "and your email now."}, {"role": "user", "content": "oh right"}, {"role": "user", "content": "it's rodriguezdomingo065@email.com"}, {"role": "assistant", "content": "Thank you, now what level member are you?"}, {"role": "user", "content": "Silver I think"}, {"role": "assistant", "content": "And when did you make your puchase?"}]
|
In October
| 10 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can I get your fulll name please."}, {"role": "user", "content": "It's Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I have found your account I now need to validate your purchase so I need your email, username and order id."}, {"role": "user", "content": "my username is rodriguezdomingo065"}, {"role": "user", "content": "my order Id is 8398723188"}, {"role": "assistant", "content": "and your email now."}, {"role": "user", "content": "oh right"}, {"role": "user", "content": "it's rodriguezdomingo065@email.com"}, {"role": "assistant", "content": "Thank you, now what level member are you?"}, {"role": "user", "content": "Silver I think"}, {"role": "assistant", "content": "And when did you make your puchase?"}, {"role": "user", "content": "In October"}, {"role": "assistant", "content": "Great news you will be able to return it. Can I get your full address so I can make you a shipping label."}]
|
Oh good
| 11 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can I get your fulll name please."}, {"role": "user", "content": "It's Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I have found your account I now need to validate your purchase so I need your email, username and order id."}, {"role": "user", "content": "my username is rodriguezdomingo065"}, {"role": "user", "content": "my order Id is 8398723188"}, {"role": "assistant", "content": "and your email now."}, {"role": "user", "content": "oh right"}, {"role": "user", "content": "it's rodriguezdomingo065@email.com"}, {"role": "assistant", "content": "Thank you, now what level member are you?"}, {"role": "user", "content": "Silver I think"}, {"role": "assistant", "content": "And when did you make your puchase?"}, {"role": "user", "content": "In October"}, {"role": "assistant", "content": "Great news you will be able to return it. Can I get your full address so I can make you a shipping label."}, {"role": "user", "content": "Oh good"}]
|
My address is 1664 1st Ave
| 12 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can I get your fulll name please."}, {"role": "user", "content": "It's Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I have found your account I now need to validate your purchase so I need your email, username and order id."}, {"role": "user", "content": "my username is rodriguezdomingo065"}, {"role": "user", "content": "my order Id is 8398723188"}, {"role": "assistant", "content": "and your email now."}, {"role": "user", "content": "oh right"}, {"role": "user", "content": "it's rodriguezdomingo065@email.com"}, {"role": "assistant", "content": "Thank you, now what level member are you?"}, {"role": "user", "content": "Silver I think"}, {"role": "assistant", "content": "And when did you make your puchase?"}, {"role": "user", "content": "In October"}, {"role": "assistant", "content": "Great news you will be able to return it. Can I get your full address so I can make you a shipping label."}, {"role": "user", "content": "Oh good"}, {"role": "user", "content": "My address is 1664 1st Ave"}]
|
Monterey, WA 45017
| 13 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can I get your fulll name please."}, {"role": "user", "content": "It's Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I have found your account I now need to validate your purchase so I need your email, username and order id."}, {"role": "user", "content": "my username is rodriguezdomingo065"}, {"role": "user", "content": "my order Id is 8398723188"}, {"role": "assistant", "content": "and your email now."}, {"role": "user", "content": "oh right"}, {"role": "user", "content": "it's rodriguezdomingo065@email.com"}, {"role": "assistant", "content": "Thank you, now what level member are you?"}, {"role": "user", "content": "Silver I think"}, {"role": "assistant", "content": "And when did you make your puchase?"}, {"role": "user", "content": "In October"}, {"role": "assistant", "content": "Great news you will be able to return it. Can I get your full address so I can make you a shipping label."}, {"role": "user", "content": "Oh good"}, {"role": "user", "content": "My address is 1664 1st Ave"}, {"role": "user", "content": "Monterey, WA 45017"}, {"role": "assistant", "content": "Now how would you like to process your return? by mail in store or at a drop off center?"}]
|
Mail in
| 14 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can I get your fulll name please."}, {"role": "user", "content": "It's Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I have found your account I now need to validate your purchase so I need your email, username and order id."}, {"role": "user", "content": "my username is rodriguezdomingo065"}, {"role": "user", "content": "my order Id is 8398723188"}, {"role": "assistant", "content": "and your email now."}, {"role": "user", "content": "oh right"}, {"role": "user", "content": "it's rodriguezdomingo065@email.com"}, {"role": "assistant", "content": "Thank you, now what level member are you?"}, {"role": "user", "content": "Silver I think"}, {"role": "assistant", "content": "And when did you make your puchase?"}, {"role": "user", "content": "In October"}, {"role": "assistant", "content": "Great news you will be able to return it. Can I get your full address so I can make you a shipping label."}, {"role": "user", "content": "Oh good"}, {"role": "user", "content": "My address is 1664 1st Ave"}, {"role": "user", "content": "Monterey, WA 45017"}, {"role": "assistant", "content": "Now how would you like to process your return? by mail in store or at a drop off center?"}, {"role": "user", "content": "Mail in"}, {"role": "assistant", "content": "Great, You will be recieving your refund when we receive the package can I help you with anything else?"}]
|
No, that's all
| 15 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezdomingo065@email.com. phone number is (473) 963-6407. order ID is 8398723188. purchase date was 2019-10-11. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is debit card. delivery address is 1664 1st ave monterey, wa 45017.
|
product_defect: return_color
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezdomingo065@email.com", "member_level": "silver", "phone": "(473) 963-6407", "username": "rodriguezdomingo065"}, "order": {"street_address": "1664 1st ave", "full_address": "1664 1st ave monterey, wa 45017", "city": "monterey", "num_products": "1", "order_id": "8398723188", "packaging": "no", "payment_method": "debit card", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "purchase_date": "2019-10-11", "state": "wa", "zip_code": "45017"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "product_defect", "subflow": "return_color"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_color", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you"}, {"role": "user", "content": "Hi, I bought a Guess jacket from your website recently"}, {"role": "user", "content": "I ordered a red one but was sent a black one"}, {"role": "assistant", "content": "Okay, would you like to return it?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "Can I get your fulll name please."}, {"role": "user", "content": "It's Rodriguez Domingo"}, {"role": "assistant", "content": "Okay I have found your account I now need to validate your purchase so I need your email, username and order id."}, {"role": "user", "content": "my username is rodriguezdomingo065"}, {"role": "user", "content": "my order Id is 8398723188"}, {"role": "assistant", "content": "and your email now."}, {"role": "user", "content": "oh right"}, {"role": "user", "content": "it's rodriguezdomingo065@email.com"}, {"role": "assistant", "content": "Thank you, now what level member are you?"}, {"role": "user", "content": "Silver I think"}, {"role": "assistant", "content": "And when did you make your puchase?"}, {"role": "user", "content": "In October"}, {"role": "assistant", "content": "Great news you will be able to return it. Can I get your full address so I can make you a shipping label."}, {"role": "user", "content": "Oh good"}, {"role": "user", "content": "My address is 1664 1st Ave"}, {"role": "user", "content": "Monterey, WA 45017"}, {"role": "assistant", "content": "Now how would you like to process your return? by mail in store or at a drop off center?"}, {"role": "user", "content": "Mail in"}, {"role": "assistant", "content": "Great, You will be recieving your refund when we receive the package can I help you with anything else?"}, {"role": "user", "content": "No, that's all"}]
|
thank you
| 16 |
Customer name is chloe zhang. membership level is bronze. email is cz498831@email.com. phone number is (914) 614-0104. order ID is 4257228992. purchase date was 2019-12-03. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2166 brushwick dr newark, ca 57902.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "cz498831@email.com", "member_level": "bronze", "phone": "(914) 614-0104", "username": "cz498831"}, "order": {"street_address": "2166 brushwick dr", "full_address": "2166 brushwick dr newark, ca 57902", "city": "newark", "num_products": "1", "order_id": "4257228992", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-12-03", "state": "ca", "zip_code": "57902"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
Hello, I would like to return an item because it has a stain on it
| 1 |
Customer name is chloe zhang. membership level is bronze. email is cz498831@email.com. phone number is (914) 614-0104. order ID is 4257228992. purchase date was 2019-12-03. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2166 brushwick dr newark, ca 57902.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "cz498831@email.com", "member_level": "bronze", "phone": "(914) 614-0104", "username": "cz498831"}, "order": {"street_address": "2166 brushwick dr", "full_address": "2166 brushwick dr newark, ca 57902", "city": "newark", "num_products": "1", "order_id": "4257228992", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-12-03", "state": "ca", "zip_code": "57902"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hello, I would like to return an item because it has a stain on it"}, {"role": "assistant", "content": "I see, let me look into that for you."}, {"role": "assistant", "content": "Could I get you name or account ID please?"}]
|
Chloe Zhang
| 2 |
Customer name is chloe zhang. membership level is bronze. email is cz498831@email.com. phone number is (914) 614-0104. order ID is 4257228992. purchase date was 2019-12-03. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2166 brushwick dr newark, ca 57902.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "cz498831@email.com", "member_level": "bronze", "phone": "(914) 614-0104", "username": "cz498831"}, "order": {"street_address": "2166 brushwick dr", "full_address": "2166 brushwick dr newark, ca 57902", "city": "newark", "num_products": "1", "order_id": "4257228992", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-12-03", "state": "ca", "zip_code": "57902"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hello, I would like to return an item because it has a stain on it"}, {"role": "assistant", "content": "I see, let me look into that for you."}, {"role": "assistant", "content": "Could I get you name or account ID please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "This item has already been shipped to you right?"}]
|
Yes it has
| 3 |
Customer name is chloe zhang. membership level is bronze. email is cz498831@email.com. phone number is (914) 614-0104. order ID is 4257228992. purchase date was 2019-12-03. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2166 brushwick dr newark, ca 57902.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "cz498831@email.com", "member_level": "bronze", "phone": "(914) 614-0104", "username": "cz498831"}, "order": {"street_address": "2166 brushwick dr", "full_address": "2166 brushwick dr newark, ca 57902", "city": "newark", "num_products": "1", "order_id": "4257228992", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-12-03", "state": "ca", "zip_code": "57902"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hello, I would like to return an item because it has a stain on it"}, {"role": "assistant", "content": "I see, let me look into that for you."}, {"role": "assistant", "content": "Could I get you name or account ID please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "This item has already been shipped to you right?"}, {"role": "user", "content": "Yes it has"}, {"role": "assistant", "content": "Could I get your username, email address, and order ID?"}]
|
cz498831, cz498831@email.com, 4257228992
| 4 |
Customer name is chloe zhang. membership level is bronze. email is cz498831@email.com. phone number is (914) 614-0104. order ID is 4257228992. purchase date was 2019-12-03. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2166 brushwick dr newark, ca 57902.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "cz498831@email.com", "member_level": "bronze", "phone": "(914) 614-0104", "username": "cz498831"}, "order": {"street_address": "2166 brushwick dr", "full_address": "2166 brushwick dr newark, ca 57902", "city": "newark", "num_products": "1", "order_id": "4257228992", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-12-03", "state": "ca", "zip_code": "57902"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hello, I would like to return an item because it has a stain on it"}, {"role": "assistant", "content": "I see, let me look into that for you."}, {"role": "assistant", "content": "Could I get you name or account ID please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "This item has already been shipped to you right?"}, {"role": "user", "content": "Yes it has"}, {"role": "assistant", "content": "Could I get your username, email address, and order ID?"}, {"role": "user", "content": "cz498831, cz498831@email.com, 4257228992"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Could I get your membership level please?"}]
|
Bronze
| 5 |
Customer name is chloe zhang. membership level is bronze. email is cz498831@email.com. phone number is (914) 614-0104. order ID is 4257228992. purchase date was 2019-12-03. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2166 brushwick dr newark, ca 57902.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "cz498831@email.com", "member_level": "bronze", "phone": "(914) 614-0104", "username": "cz498831"}, "order": {"street_address": "2166 brushwick dr", "full_address": "2166 brushwick dr newark, ca 57902", "city": "newark", "num_products": "1", "order_id": "4257228992", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-12-03", "state": "ca", "zip_code": "57902"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hello, I would like to return an item because it has a stain on it"}, {"role": "assistant", "content": "I see, let me look into that for you."}, {"role": "assistant", "content": "Could I get you name or account ID please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "This item has already been shipped to you right?"}, {"role": "user", "content": "Yes it has"}, {"role": "assistant", "content": "Could I get your username, email address, and order ID?"}, {"role": "user", "content": "cz498831, cz498831@email.com, 4257228992"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Could I get your membership level please?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Was this purchase made within the last 90 days?"}]
|
it was made on 12-03-2019
| 6 |
Customer name is chloe zhang. membership level is bronze. email is cz498831@email.com. phone number is (914) 614-0104. order ID is 4257228992. purchase date was 2019-12-03. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2166 brushwick dr newark, ca 57902.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "cz498831@email.com", "member_level": "bronze", "phone": "(914) 614-0104", "username": "cz498831"}, "order": {"street_address": "2166 brushwick dr", "full_address": "2166 brushwick dr newark, ca 57902", "city": "newark", "num_products": "1", "order_id": "4257228992", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-12-03", "state": "ca", "zip_code": "57902"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hello, I would like to return an item because it has a stain on it"}, {"role": "assistant", "content": "I see, let me look into that for you."}, {"role": "assistant", "content": "Could I get you name or account ID please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "This item has already been shipped to you right?"}, {"role": "user", "content": "Yes it has"}, {"role": "assistant", "content": "Could I get your username, email address, and order ID?"}, {"role": "user", "content": "cz498831, cz498831@email.com, 4257228992"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Could I get your membership level please?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Was this purchase made within the last 90 days?"}, {"role": "user", "content": "it was made on 12-03-2019"}, {"role": "assistant", "content": "Do you still have the receipt?"}]
|
I do not
| 7 |
Customer name is chloe zhang. membership level is bronze. email is cz498831@email.com. phone number is (914) 614-0104. order ID is 4257228992. purchase date was 2019-12-03. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2166 brushwick dr newark, ca 57902.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "cz498831@email.com", "member_level": "bronze", "phone": "(914) 614-0104", "username": "cz498831"}, "order": {"street_address": "2166 brushwick dr", "full_address": "2166 brushwick dr newark, ca 57902", "city": "newark", "num_products": "1", "order_id": "4257228992", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-12-03", "state": "ca", "zip_code": "57902"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hello, I would like to return an item because it has a stain on it"}, {"role": "assistant", "content": "I see, let me look into that for you."}, {"role": "assistant", "content": "Could I get you name or account ID please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "This item has already been shipped to you right?"}, {"role": "user", "content": "Yes it has"}, {"role": "assistant", "content": "Could I get your username, email address, and order ID?"}, {"role": "user", "content": "cz498831, cz498831@email.com, 4257228992"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Could I get your membership level please?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Was this purchase made within the last 90 days?"}, {"role": "user", "content": "it was made on 12-03-2019"}, {"role": "assistant", "content": "Do you still have the receipt?"}, {"role": "user", "content": "I do not"}, {"role": "assistant", "content": "Would it still be in the original packaging by any chance, though I imagine not."}]
|
No it isn't
| 8 |
Customer name is chloe zhang. membership level is bronze. email is cz498831@email.com. phone number is (914) 614-0104. order ID is 4257228992. purchase date was 2019-12-03. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2166 brushwick dr newark, ca 57902.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "cz498831@email.com", "member_level": "bronze", "phone": "(914) 614-0104", "username": "cz498831"}, "order": {"street_address": "2166 brushwick dr", "full_address": "2166 brushwick dr newark, ca 57902", "city": "newark", "num_products": "1", "order_id": "4257228992", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-12-03", "state": "ca", "zip_code": "57902"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hello, I would like to return an item because it has a stain on it"}, {"role": "assistant", "content": "I see, let me look into that for you."}, {"role": "assistant", "content": "Could I get you name or account ID please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "This item has already been shipped to you right?"}, {"role": "user", "content": "Yes it has"}, {"role": "assistant", "content": "Could I get your username, email address, and order ID?"}, {"role": "user", "content": "cz498831, cz498831@email.com, 4257228992"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Could I get your membership level please?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Was this purchase made within the last 90 days?"}, {"role": "user", "content": "it was made on 12-03-2019"}, {"role": "assistant", "content": "Do you still have the receipt?"}, {"role": "user", "content": "I do not"}, {"role": "assistant", "content": "Would it still be in the original packaging by any chance, though I imagine not."}, {"role": "user", "content": "No it isn't"}, {"role": "assistant", "content": "I'm sorry. I'm afraid I'm not able to accept the return."}]
|
Oh ok, thank you anyways
| 9 |
Customer name is chloe zhang. membership level is bronze. email is cz498831@email.com. phone number is (914) 614-0104. order ID is 4257228992. purchase date was 2019-12-03. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2166 brushwick dr newark, ca 57902.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "cz498831@email.com", "member_level": "bronze", "phone": "(914) 614-0104", "username": "cz498831"}, "order": {"street_address": "2166 brushwick dr", "full_address": "2166 brushwick dr newark, ca 57902", "city": "newark", "num_products": "1", "order_id": "4257228992", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-12-03", "state": "ca", "zip_code": "57902"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [69]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hello, I would like to return an item because it has a stain on it"}, {"role": "assistant", "content": "I see, let me look into that for you."}, {"role": "assistant", "content": "Could I get you name or account ID please?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "This item has already been shipped to you right?"}, {"role": "user", "content": "Yes it has"}, {"role": "assistant", "content": "Could I get your username, email address, and order ID?"}, {"role": "user", "content": "cz498831, cz498831@email.com, 4257228992"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Could I get your membership level please?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "Was this purchase made within the last 90 days?"}, {"role": "user", "content": "it was made on 12-03-2019"}, {"role": "assistant", "content": "Do you still have the receipt?"}, {"role": "user", "content": "I do not"}, {"role": "assistant", "content": "Would it still be in the original packaging by any chance, though I imagine not."}, {"role": "user", "content": "No it isn't"}, {"role": "assistant", "content": "I'm sorry. I'm afraid I'm not able to accept the return."}, {"role": "user", "content": "Oh ok, thank you anyways"}, {"role": "assistant", "content": "Can I help with anything else?"}]
|
That is all
| 10 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}]
|
need to add an item to my order that I forgot
| 1 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}]
|
help?
| 2 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}]
|
Rod domingo
| 3 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}]
|
maybe Rodriguez
| 4 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}]
|
is wha if on file
| 5 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}]
|
wha is on file
| 6 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}]
|
I did
| 7 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}]
|
Rodriguez Domingo
| 8 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}, {"role": "user", "content": "Rodriguez Domingo"}]
|
you can call me Rod
| 9 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "you can call me Rod"}, {"role": "assistant", "content": "thanks. I also need your account & order IDs"}]
|
5628882649 157YNQ3ABV
| 10 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "you can call me Rod"}, {"role": "assistant", "content": "thanks. I also need your account & order IDs"}, {"role": "user", "content": "5628882649 157YNQ3ABV"}, {"role": "assistant", "content": "OK, Rod, the system has found you. What is your shipping status?"}]
|
Out for Delivery
| 11 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "you can call me Rod"}, {"role": "assistant", "content": "thanks. I also need your account & order IDs"}, {"role": "user", "content": "5628882649 157YNQ3ABV"}, {"role": "assistant", "content": "OK, Rod, the system has found you. What is your shipping status?"}, {"role": "user", "content": "Out for Delivery"}, {"role": "assistant", "content": "i see. then it is a bit late. What is your membership level please?"}]
|
Silver
| 12 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
|
order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "you can call me Rod"}, {"role": "assistant", "content": "thanks. I also need your account & order IDs"}, {"role": "user", "content": "5628882649 157YNQ3ABV"}, {"role": "assistant", "content": "OK, Rod, the system has found you. What is your shipping status?"}, {"role": "user", "content": "Out for Delivery"}, {"role": "assistant", "content": "i see. then it is a bit late. What is your membership level please?"}, {"role": "user", "content": "Silver"}]
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please help me!
| 13 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
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order_issue: manage_create
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{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "you can call me Rod"}, {"role": "assistant", "content": "thanks. I also need your account & order IDs"}, {"role": "user", "content": "5628882649 157YNQ3ABV"}, {"role": "assistant", "content": "OK, Rod, the system has found you. What is your shipping status?"}, {"role": "user", "content": "Out for Delivery"}, {"role": "assistant", "content": "i see. then it is a bit late. What is your membership level please?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "please help me!"}, {"role": "assistant", "content": "yes, as you are a silver member we can send that item specially"}]
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thank thank thanks
| 14 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
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order_issue: manage_create
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{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "you can call me Rod"}, {"role": "assistant", "content": "thanks. I also need your account & order IDs"}, {"role": "user", "content": "5628882649 157YNQ3ABV"}, {"role": "assistant", "content": "OK, Rod, the system has found you. What is your shipping status?"}, {"role": "user", "content": "Out for Delivery"}, {"role": "assistant", "content": "i see. then it is a bit late. What is your membership level please?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "please help me!"}, {"role": "assistant", "content": "yes, as you are a silver member we can send that item specially"}, {"role": "user", "content": "thank thank thanks"}, {"role": "assistant", "content": "what was it you wanted to order?"}]
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a jacket
| 15 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
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order_issue: manage_create
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{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "you can call me Rod"}, {"role": "assistant", "content": "thanks. I also need your account & order IDs"}, {"role": "user", "content": "5628882649 157YNQ3ABV"}, {"role": "assistant", "content": "OK, Rod, the system has found you. What is your shipping status?"}, {"role": "user", "content": "Out for Delivery"}, {"role": "assistant", "content": "i see. then it is a bit late. What is your membership level please?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "please help me!"}, {"role": "assistant", "content": "yes, as you are a silver member we can send that item specially"}, {"role": "user", "content": "thank thank thanks"}, {"role": "assistant", "content": "what was it you wanted to order?"}, {"role": "user", "content": "a jacket"}, {"role": "assistant", "content": "do you have the brand?"}]
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Calvin Klein
| 16 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
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order_issue: manage_create
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{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
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[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "you can call me Rod"}, {"role": "assistant", "content": "thanks. I also need your account & order IDs"}, {"role": "user", "content": "5628882649 157YNQ3ABV"}, {"role": "assistant", "content": "OK, Rod, the system has found you. What is your shipping status?"}, {"role": "user", "content": "Out for Delivery"}, {"role": "assistant", "content": "i see. then it is a bit late. What is your membership level please?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "please help me!"}, {"role": "assistant", "content": "yes, as you are a silver member we can send that item specially"}, {"role": "user", "content": "thank thank thanks"}, {"role": "assistant", "content": "what was it you wanted to order?"}, {"role": "user", "content": "a jacket"}, {"role": "assistant", "content": "do you have the brand?"}, {"role": "user", "content": "Calvin Klein"}]
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lg
| 17 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
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order_issue: manage_create
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{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "you can call me Rod"}, {"role": "assistant", "content": "thanks. I also need your account & order IDs"}, {"role": "user", "content": "5628882649 157YNQ3ABV"}, {"role": "assistant", "content": "OK, Rod, the system has found you. What is your shipping status?"}, {"role": "user", "content": "Out for Delivery"}, {"role": "assistant", "content": "i see. then it is a bit late. What is your membership level please?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "please help me!"}, {"role": "assistant", "content": "yes, as you are a silver member we can send that item specially"}, {"role": "user", "content": "thank thank thanks"}, {"role": "assistant", "content": "what was it you wanted to order?"}, {"role": "user", "content": "a jacket"}, {"role": "assistant", "content": "do you have the brand?"}, {"role": "user", "content": "Calvin Klein"}, {"role": "user", "content": "lg"}]
|
grey
| 18 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
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order_issue: manage_create
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{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "you can call me Rod"}, {"role": "assistant", "content": "thanks. I also need your account & order IDs"}, {"role": "user", "content": "5628882649 157YNQ3ABV"}, {"role": "assistant", "content": "OK, Rod, the system has found you. What is your shipping status?"}, {"role": "user", "content": "Out for Delivery"}, {"role": "assistant", "content": "i see. then it is a bit late. What is your membership level please?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "please help me!"}, {"role": "assistant", "content": "yes, as you are a silver member we can send that item specially"}, {"role": "user", "content": "thank thank thanks"}, {"role": "assistant", "content": "what was it you wanted to order?"}, {"role": "user", "content": "a jacket"}, {"role": "assistant", "content": "do you have the brand?"}, {"role": "user", "content": "Calvin Klein"}, {"role": "user", "content": "lg"}, {"role": "user", "content": "grey"}, {"role": "assistant", "content": "that should be with you soon"}, {"role": "assistant", "content": "is there anything else today, Rod?"}]
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holla!
| 19 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
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order_issue: manage_create
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{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "you can call me Rod"}, {"role": "assistant", "content": "thanks. I also need your account & order IDs"}, {"role": "user", "content": "5628882649 157YNQ3ABV"}, {"role": "assistant", "content": "OK, Rod, the system has found you. What is your shipping status?"}, {"role": "user", "content": "Out for Delivery"}, {"role": "assistant", "content": "i see. then it is a bit late. What is your membership level please?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "please help me!"}, {"role": "assistant", "content": "yes, as you are a silver member we can send that item specially"}, {"role": "user", "content": "thank thank thanks"}, {"role": "assistant", "content": "what was it you wanted to order?"}, {"role": "user", "content": "a jacket"}, {"role": "assistant", "content": "do you have the brand?"}, {"role": "user", "content": "Calvin Klein"}, {"role": "user", "content": "lg"}, {"role": "user", "content": "grey"}, {"role": "assistant", "content": "that should be with you soon"}, {"role": "assistant", "content": "is there anything else today, Rod?"}, {"role": "user", "content": "holla!"}]
|
you da best
| 20 |
Customer name is rodriguez domingo. membership level is silver. phone number is (471) 343-0700. order ID is 5628882649. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 3417 1st ave raleigh, ny 6699.
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order_issue: manage_create
|
{"scenario": {"personal": {"account_id": "157ynq3abv", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(471) 343-0700"}, "order": {"street_address": "3417 1st ave", "full_address": "3417 1st ave raleigh, ny 6699", "city": "raleigh", "num_products": "1", "order_id": "5628882649", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "shipping_status": "out for delivery", "state": "ny", "zip_code": "6699"}, "product": {"names": ["calvin_klein jeans"], "amounts": [99]}, "flow": "order_issue", "subflow": "manage_create"}, "total_dialogue_turns": 42, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_create", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "need to add an item to my order that I forgot"}, {"role": "user", "content": "help?"}, {"role": "assistant", "content": "i see"}, {"role": "assistant", "content": "what is your name please?"}, {"role": "user", "content": "Rod domingo"}, {"role": "user", "content": "maybe Rodriguez"}, {"role": "user", "content": "is wha if on file"}, {"role": "user", "content": "wha is on file"}, {"role": "assistant", "content": "it would be good if you could tell me your name"}, {"role": "assistant", "content": "we wouldn't want to get the wrong customer account would we"}, {"role": "user", "content": "I did"}, {"role": "assistant", "content": "please repeat your name for me"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "you can call me Rod"}, {"role": "assistant", "content": "thanks. I also need your account & order IDs"}, {"role": "user", "content": "5628882649 157YNQ3ABV"}, {"role": "assistant", "content": "OK, Rod, the system has found you. What is your shipping status?"}, {"role": "user", "content": "Out for Delivery"}, {"role": "assistant", "content": "i see. then it is a bit late. What is your membership level please?"}, {"role": "user", "content": "Silver"}, {"role": "user", "content": "please help me!"}, {"role": "assistant", "content": "yes, as you are a silver member we can send that item specially"}, {"role": "user", "content": "thank thank thanks"}, {"role": "assistant", "content": "what was it you wanted to order?"}, {"role": "user", "content": "a jacket"}, {"role": "assistant", "content": "do you have the brand?"}, {"role": "user", "content": "Calvin Klein"}, {"role": "user", "content": "lg"}, {"role": "user", "content": "grey"}, {"role": "assistant", "content": "that should be with you soon"}, {"role": "assistant", "content": "is there anything else today, Rod?"}, {"role": "user", "content": "holla!"}, {"role": "user", "content": "you da best"}, {"role": "assistant", "content": "thanks!"}, {"role": "assistant", "content": "all set?"}]
|
yep!
| 21 |
Customer name is norman bouchard. membership level is silver. email is normanb2@email.com. phone number is (556) 483-2928. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9568 1st ave raleigh, wa 76387.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb2@email.com", "member_level": "silver", "phone": "(556) 483-2928", "username": "normanb2"}, "order": {"street_address": "9568 1st ave", "full_address": "9568 1st ave raleigh, wa 76387", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "76387"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}]
|
yeah, your website is just too laggy!
| 1 |
Customer name is norman bouchard. membership level is silver. email is normanb2@email.com. phone number is (556) 483-2928. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9568 1st ave raleigh, wa 76387.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb2@email.com", "member_level": "silver", "phone": "(556) 483-2928", "username": "normanb2"}, "order": {"street_address": "9568 1st ave", "full_address": "9568 1st ave raleigh, wa 76387", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "76387"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "yeah, your website is just too laggy!"}]
|
why so slow?
| 2 |
Customer name is norman bouchard. membership level is silver. email is normanb2@email.com. phone number is (556) 483-2928. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9568 1st ave raleigh, wa 76387.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb2@email.com", "member_level": "silver", "phone": "(556) 483-2928", "username": "normanb2"}, "order": {"street_address": "9568 1st ave", "full_address": "9568 1st ave raleigh, wa 76387", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "76387"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "yeah, your website is just too laggy!"}, {"role": "user", "content": "why so slow?"}, {"role": "assistant", "content": "I am so sorry this is happening. Let me try and help fix this"}, {"role": "assistant", "content": "Have you tried visiting a different website on your computer? Is it slow also?"}]
|
just this one
| 3 |
Customer name is norman bouchard. membership level is silver. email is normanb2@email.com. phone number is (556) 483-2928. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9568 1st ave raleigh, wa 76387.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb2@email.com", "member_level": "silver", "phone": "(556) 483-2928", "username": "normanb2"}, "order": {"street_address": "9568 1st ave", "full_address": "9568 1st ave raleigh, wa 76387", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "76387"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "yeah, your website is just too laggy!"}, {"role": "user", "content": "why so slow?"}, {"role": "assistant", "content": "I am so sorry this is happening. Let me try and help fix this"}, {"role": "assistant", "content": "Have you tried visiting a different website on your computer? Is it slow also?"}, {"role": "user", "content": "just this one"}, {"role": "assistant", "content": "Ok lets try logging out of the account and back in and see if that works"}]
|
hold on
| 4 |
Customer name is norman bouchard. membership level is silver. email is normanb2@email.com. phone number is (556) 483-2928. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9568 1st ave raleigh, wa 76387.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb2@email.com", "member_level": "silver", "phone": "(556) 483-2928", "username": "normanb2"}, "order": {"street_address": "9568 1st ave", "full_address": "9568 1st ave raleigh, wa 76387", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "76387"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "yeah, your website is just too laggy!"}, {"role": "user", "content": "why so slow?"}, {"role": "assistant", "content": "I am so sorry this is happening. Let me try and help fix this"}, {"role": "assistant", "content": "Have you tried visiting a different website on your computer? Is it slow also?"}, {"role": "user", "content": "just this one"}, {"role": "assistant", "content": "Ok lets try logging out of the account and back in and see if that works"}, {"role": "user", "content": "hold on"}]
|
what is my pw, hmm
| 5 |
Customer name is norman bouchard. membership level is silver. email is normanb2@email.com. phone number is (556) 483-2928. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9568 1st ave raleigh, wa 76387.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb2@email.com", "member_level": "silver", "phone": "(556) 483-2928", "username": "normanb2"}, "order": {"street_address": "9568 1st ave", "full_address": "9568 1st ave raleigh, wa 76387", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "76387"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "yeah, your website is just too laggy!"}, {"role": "user", "content": "why so slow?"}, {"role": "assistant", "content": "I am so sorry this is happening. Let me try and help fix this"}, {"role": "assistant", "content": "Have you tried visiting a different website on your computer? Is it slow also?"}, {"role": "user", "content": "just this one"}, {"role": "assistant", "content": "Ok lets try logging out of the account and back in and see if that works"}, {"role": "user", "content": "hold on"}, {"role": "user", "content": " what is my pw, hmm"}]
|
ok, let's try again
| 6 |
Customer name is norman bouchard. membership level is silver. email is normanb2@email.com. phone number is (556) 483-2928. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9568 1st ave raleigh, wa 76387.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb2@email.com", "member_level": "silver", "phone": "(556) 483-2928", "username": "normanb2"}, "order": {"street_address": "9568 1st ave", "full_address": "9568 1st ave raleigh, wa 76387", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "76387"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "yeah, your website is just too laggy!"}, {"role": "user", "content": "why so slow?"}, {"role": "assistant", "content": "I am so sorry this is happening. Let me try and help fix this"}, {"role": "assistant", "content": "Have you tried visiting a different website on your computer? Is it slow also?"}, {"role": "user", "content": "just this one"}, {"role": "assistant", "content": "Ok lets try logging out of the account and back in and see if that works"}, {"role": "user", "content": "hold on"}, {"role": "user", "content": " what is my pw, hmm"}, {"role": "user", "content": "ok, let's try again"}]
|
nah, taking forever to load
| 7 |
Customer name is norman bouchard. membership level is silver. email is normanb2@email.com. phone number is (556) 483-2928. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9568 1st ave raleigh, wa 76387.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb2@email.com", "member_level": "silver", "phone": "(556) 483-2928", "username": "normanb2"}, "order": {"street_address": "9568 1st ave", "full_address": "9568 1st ave raleigh, wa 76387", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "76387"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "yeah, your website is just too laggy!"}, {"role": "user", "content": "why so slow?"}, {"role": "assistant", "content": "I am so sorry this is happening. Let me try and help fix this"}, {"role": "assistant", "content": "Have you tried visiting a different website on your computer? Is it slow also?"}, {"role": "user", "content": "just this one"}, {"role": "assistant", "content": "Ok lets try logging out of the account and back in and see if that works"}, {"role": "user", "content": "hold on"}, {"role": "user", "content": " what is my pw, hmm"}, {"role": "user", "content": "ok, let's try again"}, {"role": "user", "content": "nah, taking forever to load"}]
|
i don't think it's me
| 8 |
Customer name is norman bouchard. membership level is silver. email is normanb2@email.com. phone number is (556) 483-2928. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9568 1st ave raleigh, wa 76387.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb2@email.com", "member_level": "silver", "phone": "(556) 483-2928", "username": "normanb2"}, "order": {"street_address": "9568 1st ave", "full_address": "9568 1st ave raleigh, wa 76387", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "76387"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "yeah, your website is just too laggy!"}, {"role": "user", "content": "why so slow?"}, {"role": "assistant", "content": "I am so sorry this is happening. Let me try and help fix this"}, {"role": "assistant", "content": "Have you tried visiting a different website on your computer? Is it slow also?"}, {"role": "user", "content": "just this one"}, {"role": "assistant", "content": "Ok lets try logging out of the account and back in and see if that works"}, {"role": "user", "content": "hold on"}, {"role": "user", "content": " what is my pw, hmm"}, {"role": "user", "content": "ok, let's try again"}, {"role": "user", "content": "nah, taking forever to load"}, {"role": "user", "content": "i don't think it's me"}, {"role": "assistant", "content": "Can you close out all the other tabs on your browser. This can cause it to slow down also"}]
|
well that would be really inconvenient. is there some other way?
| 9 |
Customer name is norman bouchard. membership level is silver. email is normanb2@email.com. phone number is (556) 483-2928. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9568 1st ave raleigh, wa 76387.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb2@email.com", "member_level": "silver", "phone": "(556) 483-2928", "username": "normanb2"}, "order": {"street_address": "9568 1st ave", "full_address": "9568 1st ave raleigh, wa 76387", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "76387"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "yeah, your website is just too laggy!"}, {"role": "user", "content": "why so slow?"}, {"role": "assistant", "content": "I am so sorry this is happening. Let me try and help fix this"}, {"role": "assistant", "content": "Have you tried visiting a different website on your computer? Is it slow also?"}, {"role": "user", "content": "just this one"}, {"role": "assistant", "content": "Ok lets try logging out of the account and back in and see if that works"}, {"role": "user", "content": "hold on"}, {"role": "user", "content": " what is my pw, hmm"}, {"role": "user", "content": "ok, let's try again"}, {"role": "user", "content": "nah, taking forever to load"}, {"role": "user", "content": "i don't think it's me"}, {"role": "assistant", "content": "Can you close out all the other tabs on your browser. This can cause it to slow down also"}, {"role": "user", "content": "well that would be really inconvenient. is there some other way?"}, {"role": "assistant", "content": "What I can do is notify our team that there is an issue with the website and have them look further into this issue. Generally, they look it to it and fix within 5 mins"}]
|
that would be awesome, thx
| 10 |
Customer name is norman bouchard. membership level is silver. email is normanb2@email.com. phone number is (556) 483-2928. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 9568 1st ave raleigh, wa 76387.
|
troubleshoot_site: slow_speed
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb2@email.com", "member_level": "silver", "phone": "(556) 483-2928", "username": "normanb2"}, "order": {"street_address": "9568 1st ave", "full_address": "9568 1st ave raleigh, wa 76387", "city": "raleigh", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "76387"}, "product": {"names": ["guess boots"], "amounts": [64]}, "flow": "troubleshoot_site", "subflow": "slow_speed"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "slow_speed", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "yeah, your website is just too laggy!"}, {"role": "user", "content": "why so slow?"}, {"role": "assistant", "content": "I am so sorry this is happening. Let me try and help fix this"}, {"role": "assistant", "content": "Have you tried visiting a different website on your computer? Is it slow also?"}, {"role": "user", "content": "just this one"}, {"role": "assistant", "content": "Ok lets try logging out of the account and back in and see if that works"}, {"role": "user", "content": "hold on"}, {"role": "user", "content": " what is my pw, hmm"}, {"role": "user", "content": "ok, let's try again"}, {"role": "user", "content": "nah, taking forever to load"}, {"role": "user", "content": "i don't think it's me"}, {"role": "assistant", "content": "Can you close out all the other tabs on your browser. This can cause it to slow down also"}, {"role": "user", "content": "well that would be really inconvenient. is there some other way?"}, {"role": "assistant", "content": "What I can do is notify our team that there is an issue with the website and have them look further into this issue. Generally, they look it to it and fix within 5 mins"}, {"role": "user", "content": "that would be awesome, thx"}, {"role": "assistant", "content": "You're Welcome! Is there anything else I can help with today?"}]
|
no thx, wish me luck!
| 11 |
Customer name is alessandro phoenix. membership level is guest. email is aphoenix681@email.com. phone number is (015) 997-9316. order ID is 4367951001. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0595 lincoln ave san lima, ny 90249.
|
purchase_dispute: mistimed_billing_already_returned
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix681@email.com", "member_level": "guest", "phone": "(015) 997-9316", "username": "aphoenix681"}, "order": {"street_address": "0595 lincoln ave", "full_address": "0595 lincoln ave san lima, ny 90249", "city": "san lima", "num_products": "1", "order_id": "4367951001", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "90249"}, "product": {"names": ["calvin_klein jacket"], "amounts": [69]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi what can I do for you?"}]
|
a charge has not been reversed after my return
| 1 |
Customer name is alessandro phoenix. membership level is guest. email is aphoenix681@email.com. phone number is (015) 997-9316. order ID is 4367951001. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0595 lincoln ave san lima, ny 90249.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix681@email.com", "member_level": "guest", "phone": "(015) 997-9316", "username": "aphoenix681"}, "order": {"street_address": "0595 lincoln ave", "full_address": "0595 lincoln ave san lima, ny 90249", "city": "san lima", "num_products": "1", "order_id": "4367951001", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "90249"}, "product": {"names": ["calvin_klein jacket"], "amounts": [69]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "alessandro phoenix", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "user", "content": " a charge has not been reversed after my return"}, {"role": "assistant", "content": "Okay, can I have you name please"}]
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Alessandro Phoenix
| 2 |
Customer name is alessandro phoenix. membership level is guest. email is aphoenix681@email.com. phone number is (015) 997-9316. order ID is 4367951001. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0595 lincoln ave san lima, ny 90249.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix681@email.com", "member_level": "guest", "phone": "(015) 997-9316", "username": "aphoenix681"}, "order": {"street_address": "0595 lincoln ave", "full_address": "0595 lincoln ave san lima, ny 90249", "city": "san lima", "num_products": "1", "order_id": "4367951001", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "90249"}, "product": {"names": ["calvin_klein jacket"], "amounts": [69]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "alessandro phoenix", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "user", "content": " a charge has not been reversed after my return"}, {"role": "assistant", "content": "Okay, can I have you name please"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Thank you, can I have your username, order ID, and email address"}]
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aphoenix681,4367951001,aphoenix681@email.com
| 3 |
Customer name is alessandro phoenix. membership level is guest. email is aphoenix681@email.com. phone number is (015) 997-9316. order ID is 4367951001. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 0595 lincoln ave san lima, ny 90249.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "aphoenix681@email.com", "member_level": "guest", "phone": "(015) 997-9316", "username": "aphoenix681"}, "order": {"street_address": "0595 lincoln ave", "full_address": "0595 lincoln ave san lima, ny 90249", "city": "san lima", "num_products": "1", "order_id": "4367951001", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "ny", "zip_code": "90249"}, "product": {"names": ["calvin_klein jacket"], "amounts": [69]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "alessandro phoenix", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi what can I do for you?"}, {"role": "user", "content": " a charge has not been reversed after my return"}, {"role": "assistant", "content": "Okay, can I have you name please"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Thank you, can I have your username, order ID, and email address"}, {"role": "user", "content": "aphoenix681,4367951001,aphoenix681@email.com"}, {"role": "assistant", "content": "Your refund is in process and you should be seeing it soon."}, {"role": "assistant", "content": "Is there anything else I can do"}]
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no, thank you
| 4 |
Customer name is david williams. membership level is guest. email is davidw63@email.com. phone number is (275) 050-2262. order ID is 7524709694. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3205 lexington ave la fayette, ny 72222.
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purchase_dispute: out_of_stock_one_item
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{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw63@email.com", "member_level": "guest", "phone": "(275) 050-2262", "username": "davidw63"}, "order": {"street_address": "3205 lexington ave", "full_address": "3205 lexington ave la fayette, ny 72222", "city": "la fayette", "num_products": "1", "order_id": "7524709694", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "72222"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item", "customer_name": "david williams", "member_level": "guest"}
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[]
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hey there
| 1 |
Customer name is david williams. membership level is guest. email is davidw63@email.com. phone number is (275) 050-2262. order ID is 7524709694. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3205 lexington ave la fayette, ny 72222.
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purchase_dispute: out_of_stock_one_item
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{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw63@email.com", "member_level": "guest", "phone": "(275) 050-2262", "username": "davidw63"}, "order": {"street_address": "3205 lexington ave", "full_address": "3205 lexington ave la fayette, ny 72222", "city": "la fayette", "num_products": "1", "order_id": "7524709694", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "72222"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item", "customer_name": "david williams", "member_level": "guest"}
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[{"role": "user", "content": "hey there"}, {"role": "assistant", "content": "Hello, how may I help you today?"}]
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i'm looking for the $64 guess tshirt online, but it's never in stock. any ideas on when it might be available?
| 2 |
Customer name is david williams. membership level is guest. email is davidw63@email.com. phone number is (275) 050-2262. order ID is 7524709694. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3205 lexington ave la fayette, ny 72222.
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purchase_dispute: out_of_stock_one_item
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{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw63@email.com", "member_level": "guest", "phone": "(275) 050-2262", "username": "davidw63"}, "order": {"street_address": "3205 lexington ave", "full_address": "3205 lexington ave la fayette, ny 72222", "city": "la fayette", "num_products": "1", "order_id": "7524709694", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "72222"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item", "customer_name": "david williams", "member_level": "guest"}
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[{"role": "user", "content": "hey there"}, {"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "i'm looking for the $64 guess tshirt online, but it's never in stock. any ideas on when it might be available?"}, {"role": "assistant", "content": "One moment please."}]
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sure
| 3 |
Customer name is david williams. membership level is guest. email is davidw63@email.com. phone number is (275) 050-2262. order ID is 7524709694. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3205 lexington ave la fayette, ny 72222.
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purchase_dispute: out_of_stock_one_item
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{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw63@email.com", "member_level": "guest", "phone": "(275) 050-2262", "username": "davidw63"}, "order": {"street_address": "3205 lexington ave", "full_address": "3205 lexington ave la fayette, ny 72222", "city": "la fayette", "num_products": "1", "order_id": "7524709694", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "72222"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item", "customer_name": "david williams", "member_level": "guest"}
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[{"role": "user", "content": "hey there"}, {"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "i'm looking for the $64 guess tshirt online, but it's never in stock. any ideas on when it might be available?"}, {"role": "assistant", "content": "One moment please."}, {"role": "user", "content": "sure"}, {"role": "assistant", "content": "May I have your full name and account ID?"}]
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David Williams
| 4 |
Customer name is david williams. membership level is guest. email is davidw63@email.com. phone number is (275) 050-2262. order ID is 7524709694. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3205 lexington ave la fayette, ny 72222.
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purchase_dispute: out_of_stock_one_item
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{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw63@email.com", "member_level": "guest", "phone": "(275) 050-2262", "username": "davidw63"}, "order": {"street_address": "3205 lexington ave", "full_address": "3205 lexington ave la fayette, ny 72222", "city": "la fayette", "num_products": "1", "order_id": "7524709694", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "72222"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item", "customer_name": "david williams", "member_level": "guest"}
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[{"role": "user", "content": "hey there"}, {"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "i'm looking for the $64 guess tshirt online, but it's never in stock. any ideas on when it might be available?"}, {"role": "assistant", "content": "One moment please."}, {"role": "user", "content": "sure"}, {"role": "assistant", "content": "May I have your full name and account ID?"}, {"role": "user", "content": "David Williams"}]
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i don't have an account id
| 5 |
Customer name is david williams. membership level is guest. email is davidw63@email.com. phone number is (275) 050-2262. order ID is 7524709694. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3205 lexington ave la fayette, ny 72222.
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purchase_dispute: out_of_stock_one_item
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{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw63@email.com", "member_level": "guest", "phone": "(275) 050-2262", "username": "davidw63"}, "order": {"street_address": "3205 lexington ave", "full_address": "3205 lexington ave la fayette, ny 72222", "city": "la fayette", "num_products": "1", "order_id": "7524709694", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "72222"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item", "customer_name": "david williams", "member_level": "guest"}
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[{"role": "user", "content": "hey there"}, {"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "i'm looking for the $64 guess tshirt online, but it's never in stock. any ideas on when it might be available?"}, {"role": "assistant", "content": "One moment please."}, {"role": "user", "content": "sure"}, {"role": "assistant", "content": "May I have your full name and account ID?"}, {"role": "user", "content": "David Williams"}, {"role": "user", "content": "i don't have an account id"}, {"role": "assistant", "content": "I will let our purchasing department know that we are out of stock on this item."}]
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ok. there's no way i can order it in advance through you?
| 6 |
Customer name is david williams. membership level is guest. email is davidw63@email.com. phone number is (275) 050-2262. order ID is 7524709694. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3205 lexington ave la fayette, ny 72222.
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purchase_dispute: out_of_stock_one_item
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{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw63@email.com", "member_level": "guest", "phone": "(275) 050-2262", "username": "davidw63"}, "order": {"street_address": "3205 lexington ave", "full_address": "3205 lexington ave la fayette, ny 72222", "city": "la fayette", "num_products": "1", "order_id": "7524709694", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "72222"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item", "customer_name": "david williams", "member_level": "guest"}
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[{"role": "user", "content": "hey there"}, {"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "i'm looking for the $64 guess tshirt online, but it's never in stock. any ideas on when it might be available?"}, {"role": "assistant", "content": "One moment please."}, {"role": "user", "content": "sure"}, {"role": "assistant", "content": "May I have your full name and account ID?"}, {"role": "user", "content": "David Williams"}, {"role": "user", "content": "i don't have an account id"}, {"role": "assistant", "content": "I will let our purchasing department know that we are out of stock on this item."}, {"role": "user", "content": "ok. there's no way i can order it in advance through you?"}, {"role": "assistant", "content": "I can back-order this item for you."}]
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okay
| 7 |
Customer name is david williams. membership level is guest. email is davidw63@email.com. phone number is (275) 050-2262. order ID is 7524709694. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3205 lexington ave la fayette, ny 72222.
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purchase_dispute: out_of_stock_one_item
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{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw63@email.com", "member_level": "guest", "phone": "(275) 050-2262", "username": "davidw63"}, "order": {"street_address": "3205 lexington ave", "full_address": "3205 lexington ave la fayette, ny 72222", "city": "la fayette", "num_products": "1", "order_id": "7524709694", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "72222"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item", "customer_name": "david williams", "member_level": "guest"}
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[{"role": "user", "content": "hey there"}, {"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "i'm looking for the $64 guess tshirt online, but it's never in stock. any ideas on when it might be available?"}, {"role": "assistant", "content": "One moment please."}, {"role": "user", "content": "sure"}, {"role": "assistant", "content": "May I have your full name and account ID?"}, {"role": "user", "content": "David Williams"}, {"role": "user", "content": "i don't have an account id"}, {"role": "assistant", "content": "I will let our purchasing department know that we are out of stock on this item."}, {"role": "user", "content": "ok. there's no way i can order it in advance through you?"}, {"role": "assistant", "content": "I can back-order this item for you."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "Would you like to use the credit that is on file?"}]
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yes
| 8 |
Customer name is david williams. membership level is guest. email is davidw63@email.com. phone number is (275) 050-2262. order ID is 7524709694. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3205 lexington ave la fayette, ny 72222.
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purchase_dispute: out_of_stock_one_item
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{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw63@email.com", "member_level": "guest", "phone": "(275) 050-2262", "username": "davidw63"}, "order": {"street_address": "3205 lexington ave", "full_address": "3205 lexington ave la fayette, ny 72222", "city": "la fayette", "num_products": "1", "order_id": "7524709694", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "72222"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item", "customer_name": "david williams", "member_level": "guest"}
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[{"role": "user", "content": "hey there"}, {"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "i'm looking for the $64 guess tshirt online, but it's never in stock. any ideas on when it might be available?"}, {"role": "assistant", "content": "One moment please."}, {"role": "user", "content": "sure"}, {"role": "assistant", "content": "May I have your full name and account ID?"}, {"role": "user", "content": "David Williams"}, {"role": "user", "content": "i don't have an account id"}, {"role": "assistant", "content": "I will let our purchasing department know that we are out of stock on this item."}, {"role": "user", "content": "ok. there's no way i can order it in advance through you?"}, {"role": "assistant", "content": "I can back-order this item for you."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "Would you like to use the credit that is on file?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "The purchase has been made, your item will be mailed to you when it becomes available."}]
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awesome, thanks
| 9 |
Customer name is david williams. membership level is guest. email is davidw63@email.com. phone number is (275) 050-2262. order ID is 7524709694. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 3205 lexington ave la fayette, ny 72222.
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purchase_dispute: out_of_stock_one_item
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{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw63@email.com", "member_level": "guest", "phone": "(275) 050-2262", "username": "davidw63"}, "order": {"street_address": "3205 lexington ave", "full_address": "3205 lexington ave la fayette, ny 72222", "city": "la fayette", "num_products": "1", "order_id": "7524709694", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/guess-shirt.jpeg'}]", "state": "ny", "zip_code": "72222"}, "product": {"names": ["guess shirt"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_one_item", "customer_name": "david williams", "member_level": "guest"}
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[{"role": "user", "content": "hey there"}, {"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "i'm looking for the $64 guess tshirt online, but it's never in stock. any ideas on when it might be available?"}, {"role": "assistant", "content": "One moment please."}, {"role": "user", "content": "sure"}, {"role": "assistant", "content": "May I have your full name and account ID?"}, {"role": "user", "content": "David Williams"}, {"role": "user", "content": "i don't have an account id"}, {"role": "assistant", "content": "I will let our purchasing department know that we are out of stock on this item."}, {"role": "user", "content": "ok. there's no way i can order it in advance through you?"}, {"role": "assistant", "content": "I can back-order this item for you."}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "Would you like to use the credit that is on file?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "The purchase has been made, your item will be mailed to you when it becomes available."}, {"role": "user", "content": "awesome, thanks"}, {"role": "assistant", "content": "Will that be all for today?"}]
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that's it, ty
| 10 |
Customer name is joseph banter. membership level is bronze. phone number is (516) 296-1978. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8464 circle drive san lima, wa 16898.
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storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(516) 296-1978"}, "order": {"street_address": "8464 circle drive", "full_address": "8464 circle drive san lima, wa 16898", "city": "san lima", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "16898"}, "product": {"names": ["calvin_klein jeans", "michael_kors jacket", "michael_kors shirt"], "amounts": [64, 84, 89]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands. How can I help todya?"}]
|
I'm thinking of making a purchase, but I wanted to see what it would cost to have my name stitched onto it.
| 1 |
Customer name is joseph banter. membership level is bronze. phone number is (516) 296-1978. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8464 circle drive san lima, wa 16898.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(516) 296-1978"}, "order": {"street_address": "8464 circle drive", "full_address": "8464 circle drive san lima, wa 16898", "city": "san lima", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "16898"}, "product": {"names": ["calvin_klein jeans", "michael_kors jacket", "michael_kors shirt"], "amounts": [64, 84, 89]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands. How can I help todya?"}, {"role": "user", "content": "I'm thinking of making a purchase, but I wanted to see what it would cost to have my name stitched onto it."}, {"role": "assistant", "content": "Sure, let me take a look for you."}]
|
Thank you.
| 2 |
Customer name is joseph banter. membership level is bronze. phone number is (516) 296-1978. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8464 circle drive san lima, wa 16898.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(516) 296-1978"}, "order": {"street_address": "8464 circle drive", "full_address": "8464 circle drive san lima, wa 16898", "city": "san lima", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "16898"}, "product": {"names": ["calvin_klein jeans", "michael_kors jacket", "michael_kors shirt"], "amounts": [64, 84, 89]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands. How can I help todya?"}, {"role": "user", "content": "I'm thinking of making a purchase, but I wanted to see what it would cost to have my name stitched onto it."}, {"role": "assistant", "content": "Sure, let me take a look for you."}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "The cost of stitching depends on the number of characters being stitched."}]
|
How much would it be for three letters?
| 3 |
Customer name is joseph banter. membership level is bronze. phone number is (516) 296-1978. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8464 circle drive san lima, wa 16898.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(516) 296-1978"}, "order": {"street_address": "8464 circle drive", "full_address": "8464 circle drive san lima, wa 16898", "city": "san lima", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "16898"}, "product": {"names": ["calvin_klein jeans", "michael_kors jacket", "michael_kors shirt"], "amounts": [64, 84, 89]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands. How can I help todya?"}, {"role": "user", "content": "I'm thinking of making a purchase, but I wanted to see what it would cost to have my name stitched onto it."}, {"role": "assistant", "content": "Sure, let me take a look for you."}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "The cost of stitching depends on the number of characters being stitched."}, {"role": "user", "content": "How much would it be for three letters?"}, {"role": "assistant", "content": "The cost is $0.30 per character for the first 15 characters, $0.20 for the next 15 characters, and $0.10 per character for any additional caracters."}]
|
Great, thank you!!
| 4 |
Customer name is joseph banter. membership level is bronze. phone number is (516) 296-1978. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8464 circle drive san lima, wa 16898.
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storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(516) 296-1978"}, "order": {"street_address": "8464 circle drive", "full_address": "8464 circle drive san lima, wa 16898", "city": "san lima", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "16898"}, "product": {"names": ["calvin_klein jeans", "michael_kors jacket", "michael_kors shirt"], "amounts": [64, 84, 89]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands. How can I help todya?"}, {"role": "user", "content": "I'm thinking of making a purchase, but I wanted to see what it would cost to have my name stitched onto it."}, {"role": "assistant", "content": "Sure, let me take a look for you."}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "The cost of stitching depends on the number of characters being stitched."}, {"role": "user", "content": "How much would it be for three letters?"}, {"role": "assistant", "content": "The cost is $0.30 per character for the first 15 characters, $0.20 for the next 15 characters, and $0.10 per character for any additional caracters."}, {"role": "user", "content": "Great, thank you!!"}, {"role": "assistant", "content": "For three letters, the cost would be $0.90."}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}]
|
That was all, thank you!!
| 5 |
Customer name is joseph banter. membership level is bronze. phone number is (516) 296-1978. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8464 circle drive san lima, wa 16898.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(516) 296-1978"}, "order": {"street_address": "8464 circle drive", "full_address": "8464 circle drive san lima, wa 16898", "city": "san lima", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "wa", "zip_code": "16898"}, "product": {"names": ["calvin_klein jeans", "michael_kors jacket", "michael_kors shirt"], "amounts": [64, 84, 89]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands. How can I help todya?"}, {"role": "user", "content": "I'm thinking of making a purchase, but I wanted to see what it would cost to have my name stitched onto it."}, {"role": "assistant", "content": "Sure, let me take a look for you."}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "The cost of stitching depends on the number of characters being stitched."}, {"role": "user", "content": "How much would it be for three letters?"}, {"role": "assistant", "content": "The cost is $0.30 per character for the first 15 characters, $0.20 for the next 15 characters, and $0.10 per character for any additional caracters."}, {"role": "user", "content": "Great, thank you!!"}, {"role": "assistant", "content": "For three letters, the cost would be $0.90."}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}, {"role": "user", "content": "That was all, thank you!!"}, {"role": "assistant", "content": "Great, thank you and have a great day!"}]
|
You too!
| 6 |
Customer name is albert sanders. membership level is silver. phone number is (696) 094-8682. delivery address is 1113 lincoln ave monterey, ny 7367.
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storewide_query: policy_4
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{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "silver", "phone": "(696) 094-8682"}, "order": {"street_address": "1113 lincoln ave", "full_address": "1113 lincoln ave monterey, ny 7367", "city": "monterey", "state": "ny", "zip_code": "7367"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_4"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_4", "customer_name": "albert sanders", "member_level": "silver"}
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[{"role": "assistant", "content": "hello, how can i help you"}]
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Hi there, what happens if i'm late on a subcription payment?
| 1 |
Customer name is albert sanders. membership level is silver. phone number is (696) 094-8682. delivery address is 1113 lincoln ave monterey, ny 7367.
|
storewide_query: policy_4
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "silver", "phone": "(696) 094-8682"}, "order": {"street_address": "1113 lincoln ave", "full_address": "1113 lincoln ave monterey, ny 7367", "city": "monterey", "state": "ny", "zip_code": "7367"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_4"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_4", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi there, what happens if i'm late on a subcription payment?"}]
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I want to purchase an item, but I'm late on paying for my silver membership status
| 2 |
Customer name is albert sanders. membership level is silver. phone number is (696) 094-8682. delivery address is 1113 lincoln ave monterey, ny 7367.
|
storewide_query: policy_4
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "silver", "phone": "(696) 094-8682"}, "order": {"street_address": "1113 lincoln ave", "full_address": "1113 lincoln ave monterey, ny 7367", "city": "monterey", "state": "ny", "zip_code": "7367"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_4"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_4", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi there, what happens if i'm late on a subcription payment?"}, {"role": "user", "content": "I want to purchase an item, but I'm late on paying for my silver membership status"}]
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I'm a little short on money, but I need a dress to wear to my cousin's wedding. I will pay for the subscription with my next paycheck
| 3 |
Customer name is albert sanders. membership level is silver. phone number is (696) 094-8682. delivery address is 1113 lincoln ave monterey, ny 7367.
|
storewide_query: policy_4
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "silver", "phone": "(696) 094-8682"}, "order": {"street_address": "1113 lincoln ave", "full_address": "1113 lincoln ave monterey, ny 7367", "city": "monterey", "state": "ny", "zip_code": "7367"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_4"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_4", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi there, what happens if i'm late on a subcription payment?"}, {"role": "user", "content": "I want to purchase an item, but I'm late on paying for my silver membership status"}, {"role": "user", "content": "I'm a little short on money, but I need a dress to wear to my cousin's wedding. I will pay for the subscription with my next paycheck"}, {"role": "assistant", "content": "Do you want to delay payment?"}]
|
that would be amazing
| 4 |
Customer name is albert sanders. membership level is silver. phone number is (696) 094-8682. delivery address is 1113 lincoln ave monterey, ny 7367.
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storewide_query: policy_4
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "silver", "phone": "(696) 094-8682"}, "order": {"street_address": "1113 lincoln ave", "full_address": "1113 lincoln ave monterey, ny 7367", "city": "monterey", "state": "ny", "zip_code": "7367"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_4"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_4", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi there, what happens if i'm late on a subcription payment?"}, {"role": "user", "content": "I want to purchase an item, but I'm late on paying for my silver membership status"}, {"role": "user", "content": "I'm a little short on money, but I need a dress to wear to my cousin's wedding. I will pay for the subscription with my next paycheck"}, {"role": "assistant", "content": "Do you want to delay payment?"}, {"role": "user", "content": "that would be amazing"}, {"role": "assistant", "content": "Okay can I get your name please"}]
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Albert Sanders
| 5 |
Customer name is albert sanders. membership level is silver. phone number is (696) 094-8682. delivery address is 1113 lincoln ave monterey, ny 7367.
|
storewide_query: policy_4
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "silver", "phone": "(696) 094-8682"}, "order": {"street_address": "1113 lincoln ave", "full_address": "1113 lincoln ave monterey, ny 7367", "city": "monterey", "state": "ny", "zip_code": "7367"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_4"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_4", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi there, what happens if i'm late on a subcription payment?"}, {"role": "user", "content": "I want to purchase an item, but I'm late on paying for my silver membership status"}, {"role": "user", "content": "I'm a little short on money, but I need a dress to wear to my cousin's wedding. I will pay for the subscription with my next paycheck"}, {"role": "assistant", "content": "Do you want to delay payment?"}, {"role": "user", "content": "that would be amazing"}, {"role": "assistant", "content": "Okay can I get your name please"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Okay i found your account, I now need to verify your identity Can I get your account id and order id"}]
|
I don't know my account number
| 6 |
Customer name is albert sanders. membership level is silver. phone number is (696) 094-8682. delivery address is 1113 lincoln ave monterey, ny 7367.
|
storewide_query: policy_4
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "silver", "phone": "(696) 094-8682"}, "order": {"street_address": "1113 lincoln ave", "full_address": "1113 lincoln ave monterey, ny 7367", "city": "monterey", "state": "ny", "zip_code": "7367"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_4"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_4", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi there, what happens if i'm late on a subcription payment?"}, {"role": "user", "content": "I want to purchase an item, but I'm late on paying for my silver membership status"}, {"role": "user", "content": "I'm a little short on money, but I need a dress to wear to my cousin's wedding. I will pay for the subscription with my next paycheck"}, {"role": "assistant", "content": "Do you want to delay payment?"}, {"role": "user", "content": "that would be amazing"}, {"role": "assistant", "content": "Okay can I get your name please"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Okay i found your account, I now need to verify your identity Can I get your account id and order id"}, {"role": "user", "content": "I don't know my account number"}, {"role": "assistant", "content": "Do you have the order id?"}]
|
no, I don't have that either
| 7 |
Customer name is albert sanders. membership level is silver. phone number is (696) 094-8682. delivery address is 1113 lincoln ave monterey, ny 7367.
|
storewide_query: policy_4
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "silver", "phone": "(696) 094-8682"}, "order": {"street_address": "1113 lincoln ave", "full_address": "1113 lincoln ave monterey, ny 7367", "city": "monterey", "state": "ny", "zip_code": "7367"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_4"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_4", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi there, what happens if i'm late on a subcription payment?"}, {"role": "user", "content": "I want to purchase an item, but I'm late on paying for my silver membership status"}, {"role": "user", "content": "I'm a little short on money, but I need a dress to wear to my cousin's wedding. I will pay for the subscription with my next paycheck"}, {"role": "assistant", "content": "Do you want to delay payment?"}, {"role": "user", "content": "that would be amazing"}, {"role": "assistant", "content": "Okay can I get your name please"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Okay i found your account, I now need to verify your identity Can I get your account id and order id"}, {"role": "user", "content": "I don't know my account number"}, {"role": "assistant", "content": "Do you have the order id?"}, {"role": "user", "content": "no, I don't have that either"}]
|
Do you want my address?
| 8 |
Customer name is albert sanders. membership level is silver. phone number is (696) 094-8682. delivery address is 1113 lincoln ave monterey, ny 7367.
|
storewide_query: policy_4
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "silver", "phone": "(696) 094-8682"}, "order": {"street_address": "1113 lincoln ave", "full_address": "1113 lincoln ave monterey, ny 7367", "city": "monterey", "state": "ny", "zip_code": "7367"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_4"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_4", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi there, what happens if i'm late on a subcription payment?"}, {"role": "user", "content": "I want to purchase an item, but I'm late on paying for my silver membership status"}, {"role": "user", "content": "I'm a little short on money, but I need a dress to wear to my cousin's wedding. I will pay for the subscription with my next paycheck"}, {"role": "assistant", "content": "Do you want to delay payment?"}, {"role": "user", "content": "that would be amazing"}, {"role": "assistant", "content": "Okay can I get your name please"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Okay i found your account, I now need to verify your identity Can I get your account id and order id"}, {"role": "user", "content": "I don't know my account number"}, {"role": "assistant", "content": "Do you have the order id?"}, {"role": "user", "content": "no, I don't have that either"}, {"role": "user", "content": "Do you want my address?"}, {"role": "assistant", "content": "I can only use those things to verify your identity. I can and offer an extension on payment. I can however give you the information you will need when you are ready to make the payment about what will happen with a late payment."}]
|
Okay great, thank you
| 9 |
Customer name is albert sanders. membership level is silver. phone number is (696) 094-8682. delivery address is 1113 lincoln ave monterey, ny 7367.
|
storewide_query: policy_4
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "silver", "phone": "(696) 094-8682"}, "order": {"street_address": "1113 lincoln ave", "full_address": "1113 lincoln ave monterey, ny 7367", "city": "monterey", "state": "ny", "zip_code": "7367"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_4"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_4", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "hello, how can i help you"}, {"role": "user", "content": "Hi there, what happens if i'm late on a subcription payment?"}, {"role": "user", "content": "I want to purchase an item, but I'm late on paying for my silver membership status"}, {"role": "user", "content": "I'm a little short on money, but I need a dress to wear to my cousin's wedding. I will pay for the subscription with my next paycheck"}, {"role": "assistant", "content": "Do you want to delay payment?"}, {"role": "user", "content": "that would be amazing"}, {"role": "assistant", "content": "Okay can I get your name please"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "Okay i found your account, I now need to verify your identity Can I get your account id and order id"}, {"role": "user", "content": "I don't know my account number"}, {"role": "assistant", "content": "Do you have the order id?"}, {"role": "user", "content": "no, I don't have that either"}, {"role": "user", "content": "Do you want my address?"}, {"role": "assistant", "content": "I can only use those things to verify your identity. I can and offer an extension on payment. I can however give you the information you will need when you are ready to make the payment about what will happen with a late payment."}, {"role": "user", "content": "Okay great, thank you"}, {"role": "assistant", "content": "If you are gold or silver, You will have 5 days per month without any late fee. However if you fit within the other 2 membership levels there will be an extra 2 $ each day you are late."}, {"role": "assistant", "content": "Do you need anything else?"}]
|
that's all, thanks again
| 10 |
Customer name is joyce wu. membership level is gold. phone number is (210) 167-5849. order ID is 4665828377. delivery address is 2984 primrose ave san lima, ca 75534.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "kwx2z9zoi0", "customer_name": "joyce wu", "member_level": "gold", "phone": "(210) 167-5849"}, "order": {"street_address": "2984 primrose ave", "full_address": "2984 primrose ave san lima, ca 75534", "city": "san lima", "order_id": "4665828377", "state": "ca", "zip_code": "75534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}]
|
Hello.
| 1 |
Customer name is joyce wu. membership level is gold. phone number is (210) 167-5849. order ID is 4665828377. delivery address is 2984 primrose ave san lima, ca 75534.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "kwx2z9zoi0", "customer_name": "joyce wu", "member_level": "gold", "phone": "(210) 167-5849"}, "order": {"street_address": "2984 primrose ave", "full_address": "2984 primrose ave san lima, ca 75534", "city": "san lima", "order_id": "4665828377", "state": "ca", "zip_code": "75534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hello."}]
|
I signed up for the premium subscription service and wanted to know the status of the subscription
| 2 |
Customer name is joyce wu. membership level is gold. phone number is (210) 167-5849. order ID is 4665828377. delivery address is 2984 primrose ave san lima, ca 75534.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "kwx2z9zoi0", "customer_name": "joyce wu", "member_level": "gold", "phone": "(210) 167-5849"}, "order": {"street_address": "2984 primrose ave", "full_address": "2984 primrose ave san lima, ca 75534", "city": "san lima", "order_id": "4665828377", "state": "ca", "zip_code": "75534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hello."}, {"role": "user", "content": "I signed up for the premium subscription service and wanted to know the status of the subscription"}, {"role": "assistant", "content": "Okay,"}]
|
Is there anything that's due?
| 3 |
Customer name is joyce wu. membership level is gold. phone number is (210) 167-5849. order ID is 4665828377. delivery address is 2984 primrose ave san lima, ca 75534.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "kwx2z9zoi0", "customer_name": "joyce wu", "member_level": "gold", "phone": "(210) 167-5849"}, "order": {"street_address": "2984 primrose ave", "full_address": "2984 primrose ave san lima, ca 75534", "city": "san lima", "order_id": "4665828377", "state": "ca", "zip_code": "75534"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "joyce wu", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hello."}, {"role": "user", "content": "I signed up for the premium subscription service and wanted to know the status of the subscription"}, {"role": "assistant", "content": "Okay,"}, {"role": "user", "content": "Is there anything that's due?"}, {"role": "assistant", "content": "Can I have your name please"}]
|
Joyce Wu
| 4 |
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