Split (1)

train · 59.6k rows

text stringlengths 1.8k 39.4k
### Human: Agent: ['Josh Randall', 'LIFES LESSON: God gave us two ears and one mouth; which suggests that we should listen more and talk less. LESSON LEARNED: My clients appreciate my candor in providing an objective and unemotional evaluation of their now employment problem. EXPERIENCE: A WONDERFUL TEACHER: I have spent four decades listening to employment problems and providing active job-search solutions to professionals and executives. SHARING MY EXPERIENCE: In a confidential informational meeting I will get to know you through thoughtful questions designed to uncover your unique needs and goals. Then a team of employment professionals will craft a customized career advancement strategy allowing you to reach those goals quickly. ➤ At SC&C, we assemble a personal team of career experts to work with you throughout the process, partnering with you to ensure you shine as a candidate in every aspect of the job search – from resume to LinkedIn profile to mock interviews to prepare for the interview process, sharing strategies to maximize strengths, minimize shortcomings, and position you for success. ➤We even make calls to your target companies to professionally present your newly developed, value-driven credentials. This expands your network and enhances your chances of an interview for a relevant job opportunity. ➤ SC&C also offers self-guided instruction through webinars and other learning tools for those who learn best on their own…or we can come up with a more hands-on plan to walk you through each step. When you work with SC&C, your goals are our goals. To learn more CONTACT: Josh Randall Sr. Executive Consultant Phone: 602-759-9491 email: joshrandall@stewartcoopercoon.com', 'You cannot use yesterdays methods for todays work and expect to be in business tomorrow.', 'Stewart, Cooper & Coon', '[{"company":"Stewart, Cooper & Coon","company_id":"stewart-cooper-&-coon","industry":"Human Resources Services","location":"","positions":[{"description":"Individual Executive PlacementCorporate OutplacementMilitary & Government TransitionOrganization DevelopmentExecutive Searchhttps://www.ziprecruiter.com/blog/2014/08/20/career-tips-for-recruiters/ Individual Executive PlacementCorporate OutplacementMilitary & Government TransitionOrganization DevelopmentExecutive Searchhttps://www.ziprecruiter.com/blog/2014/08/20/career-tips-for-recruiters/","duration":"2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2010","subtitle":"Stewart, Cooper & Coon","title":"Senior Executive Consultant"}],"url":"https://www.linkedin.com/company/stewart-cooper-&-coon"},{"company":"JCR Executive Placement","company_id":null,"location":"USA/Canada","positions":[{"description":"Executive Placement/Corporate Outplacement/Private RecruitmentOpened and managed 7 officesPlaced over 200 professionals and executives a year.Director with BBB Executive Placement/Corporate Outplacement/Private RecruitmentOpened and managed 7 officesPlaced over 200 professionals and executives a year.Director with BBB","duration":"1987 2010 23 years","duration_short":"23 years","end_date":"2010","start_date":"1987","subtitle":"JCR Executive Placement","title":"President/CEO"}],"url":""},{"company":"Performance Dynamics International","company_id":null,"location":"Parsippany, NJ","positions":[{"description":"Corporate Outplacement/Executive MarketingOpened and managed offices in Hartford, Syracuse, Buffalo, Denver and Phoenix Corporate Outplacement/Executive MarketingOpened and managed offices in Hartford, Syracuse, Buffalo, Denver and Phoenix","duration":"1980 1987 7 years","duration_short":"7 years","end_date":"1987","start_date":"1980","subtitle":"Performance Dynamics International","title":"Vice President"}],"url":""},{"company":"Adidas","company_id":"adidas.co.uk","location":"Saverne, France","positions":[{"description":"Responsibility for Racket and Winter Sports in 88 Countries Responsibility for Racket and Winter Sports in 88 Countries","duration":"1977 1980 3 years","duration_short":"3 years","end_date":"1980","start_date":"1977","subtitle":"Adidas","title":"International Marketing and Promotions Manager"}],"url":"https://www.linkedin.com/company/adidas.co.uk"},{"company":"Player / Coach","company_id":null,"location":"USA/Canada/Europe","positions":[{"description":"Player, coach, instructor: Ice Hockey, Skiing and Tennis. Player, coach, instructor: Ice Hockey, Skiing and Tennis.","duration":"1972 1980 8 years","duration_short":"8 years","end_date":"1980","start_date":"1972","subtitle":"Player / Coach","title":"PROFESSIONAL ATHLETE"}],"url":""}]', '["Michelle Settle “Josh\'s career experience make him an excellent asset to our team. His diligent work with his clients has accelerated his career, while remaining true to his clients, and keeping their best interests the number one priority. ”","Blaine Ross Johnston “Josh is a very detailed, well organized executive that brings great experience and dedication to any company. Above all he has high integrity and will deliver.”","Fred Coon “Josh is a very experienced career expert who has the best interests of his clients at heart. He has worked with thousands of executives over his outstanding career and has helped them achieve their employment needs.”"]'] User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to provide career advancement strategies and job-search solutions to professionals and executives, and today, the agent is reaching out to the user to offer personalized assistance in email marketing and database management to enhance their career prospects.
### Human: Agent: ['Carey Fox', 'As an entrepreneur, I lead my own firm, developing and leveraging intellectual properties with some of the hardest to close brands and personalities. I’ve also worked for agencies, brands, content studios, and production companies. I’ve produced live events, theatrical documentaries, and marketing campaigns, including: ZIGGY STARDUST, REIMAGINED: Before his death, I secured rights to the lyrics of David Bowie’s “Ziggy Stardust” for a new theatrical production. “Zi: The Rise and Fall of Ziggy Stardust and the Spiders from Mars, Reimagined”, presents the album for a new audience with live, theatrical stagings. I am producing a documentary based on the show. I am planning an exhibition based on the ‘David Bowie Is’ archives and I am developing an original graphic novel based on new variant characters. MINI MUSCLES: CINDY CRAWFORD AND THE FITWITS I produced an animated fitness program for children with Cindy Crawford for her favorite pet project. The show featured Cindy, her niece and nephew, celebrity trainer, “Radu”, NBA star, Kobe Bryant and Kenny G. This 8-part sing along workout adventure received the approval of the President’s Council on Fitness. WARREN BUFFETT MEETS THE BEATLES: I executive produced a first-of-its-kind fund raiser: a marathon concert of every Beatles’ song. Our event benefited Girls Inc. of Omaha, the favorite charity of America’s most beloved billionaire, Warren Buffett. On the eve of the 2008 financial crisis, we created a grassroots moment seeking comfort in the wisdom of “Warren.” Bill and Melinda Gates introduced Warren Buffet to the ukulele. Our event starred dozens of different ukulele players performing the Beatles. All charity contributions were delivered directly to Buffett. Our event was filmed for an award-winning documentary short. SUPERPOWERS Gets there first\| Skilled negotiator\| Talent whisperer\| Tight wad producer\| Press worthy marketer\| Zeitgeist-savvy content strategist', 'Executive Producer of Intellectual Properties', 'Stealth Pictures, LLC', '[{"company":"Stealth Pictures, LLC","company_id":null,"location":"","positions":[{"description":"I create and manage new revenue streams for brands and personalities. I lead Intellectual Property (IP) development including securing rights for talent and source material; negotiating production deals with studios and networks; creating marketing plans with key strategic partners and sponsors including: Mahalia Jackson: Negotiated rights with her music publisher. Secured essential source materials. Attached key talent. Warren Buffett meets The Beatles documentary short: Negotiated with all four Beatles’ estates and their licensing group. SOPEXA/ Wines of France: Attached famed Saturday Night Live Digital Shorts production team and The Onion writers to exclusive marketing campaign against sagging imported wine sales. THE FEDEX/CART AUTO RACING SERIES (Championship Auto Racing Teams)This young American version of F1 racing, experienced a severe lull in TV ratings and dissatisfaction with their sponsors. I created a highly stylized, tune-in campaign, “Feel the Speed”, for FEDEX. We embodied the gut-clenching danger of the sport and its heroes.","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"Stealth Pictures, LLC","title":"President/ Executive Producer of Intellectual Properties"}],"url":""},{"company":"Scout Comics and Entertainment","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Strategic and creative development of new IP for next-generation, global comic and graphic novel entertainment company. Reimagined content for Scout library. Grew network, studio, and web partnerships. Solar Man: Written by the legendary Stan Lee. Our team revamped the man vs machine theme for a diverse audience Strategic and creative development of new IP for next-generation, global comic and graphic novel entertainment company. Reimagined content for Scout library. Grew network, studio, and web partnerships. Solar Man: Written by the legendary Stan Lee. Our team revamped the man vs machine theme for a diverse audience","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Scout Comics and Entertainment","title":"Chief Content and Development Officer"}],"url":""},{"company":"Thumb Studio, LLC","company_id":null,"location":"","positions":[{"description":"Originated and led content strategy and production for mobile marketing and software agency, Gold Group, LLC. Recruited award-winning entertainment staff (SNL, The Onion.) Kelly Services: Created web series starring “Napoleon Dynamite” beloved sidekick, Pedro, leading to record press and media coverage. Lipton: Built record social traffic and buzz with web series, “Indooritis.” Strategic online partnerships led to double-digit growth. Originated and led content strategy and production for mobile marketing and software agency, Gold Group, LLC. Recruited award-winning entertainment staff (SNL, The Onion.) Kelly Services: Created web series starring “Napoleon Dynamite” beloved sidekick, Pedro, leading to record press and media coverage. Lipton: Built record social traffic and buzz with web series, “Indooritis.” Strategic online partnerships led to double-digit growth.","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Thumb Studio, LLC","title":"Founder, Chief Creative Officer"}],"url":""},{"company":"Force Pictures, Inc.","company_id":null,"location":"","positions":[{"description":"Clients: Golden Books Family Entertainment, Kate and Andy Spade. Clients: Golden Books Family Entertainment, Kate and Andy Spade.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Force Pictures, Inc.","title":"Partner"}],"url":""},{"company":"Balet and Albert, Inc.","company_id":null,"location":"","positions":[{"description":"Led repositioning efforts, from a tactical and creative vantage for fashion-forward clients of boutique agency founded by Andy Warhol’s Interview magazine alum.Clients included Giorgio Armani, Shanghai Tang, Warnaco, The Ritz Carlton/ New York, Championship Auto Racing Teams, Foods and Wines of France, Philip Morris, others. Led repositioning efforts, from a tactical and creative vantage for fashion-forward clients of boutique agency founded by Andy Warhol’s Interview magazine alum.Clients included Giorgio Armani, Shanghai Tang, Warnaco, The Ritz Carlton/ New York, Championship Auto Racing Teams, Foods and Wines of France, Philip Morris, others.","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"Balet and Albert, Inc.","title":"Partner/ Writer, Strategist, Business Development"}],"url":""}]', '["Kevin Kolack “Speaking as an actor, Carey is great to work with. He offers excellent direction and gets his clients what they need out of us- everyone goes home happy.”","Miriam May “Carey is a creative, media saavy colleague and easy to work with and talk to. He is a rare find - centered around the work rather than ego!”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to develop and leverage intellectual properties, negotiate production deals, and create marketing plans, while the user is reaching out to the agent because they need assistance with hiring, coaching, and developing a high-caliber sales organization for a high-growth tech startup.
### Human: Agent: ['Sandhya Rani N', "Working in the eCommerce industry. Skilled in Microservice architecture with strong knowledge on PIM, Promotions, Recommendations, CSR, Loyalty, Search Engine Optimization (SEO), Requirements Analysis, User Experience, Jenkins, API automation, Selenium automation, Maven. Strong professional with a Master's degree focused on Computer Science from Silicon Valley University.", 'Java Technical Lead at Walmart', 'Walmart', '[{"company":"Walmart","company_id":"walmart","industry":"Retail","location":"Arkansas, United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Walmart","title":"Java Technical Lead"}],"url":"https://www.linkedin.com/company/walmart"},{"company":"Skava","company_id":"infosysequinox","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Oct 2016 Apr 2020 3 years 7 months","duration_short":"3 years 7 months","end_date":"Apr 2020","start_date":"Oct 2016","subtitle":"Skava","title":"Java Full Stack Developer"}],"url":"https://www.linkedin.com/company/infosysequinox"},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"California, United States","positions":[{"description":"","duration":"Jan 2016 Aug 2016 8 months","duration_short":"8 months","end_date":"Aug 2016","start_date":"Jan 2016","subtitle":"Ford Motor Company","title":"Sr Java Developer"}],"url":"https://www.linkedin.com/company/ford-motor-company"},{"company":"HSBC","company_id":"hsbc","location":"India","positions":[{"description":"","duration":"Dec 2013 Mar 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2015","start_date":"Dec 2013","subtitle":"HSBC","title":"Java Developer"}],"url":"https://www.linkedin.com/company/hsbc"},{"company":"InfoTech Pvt Ltd, India","company_id":null,"location":"India","positions":[{"description":"","duration":"Mar 2012 Nov 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2013","start_date":"Mar 2012","subtitle":"InfoTech Pvt Ltd, India","title":"Junior Java Developer"}],"url":""}]', '["LinkedIn User “I have worked with Sandhya closely other the past 2 years at Skava. She is one of the hardest working people I have met. Her knowledge of Skava\'s e-commerce product is exemplary. In addition, she is willing to roll up her sleeve to solve problems and help her colleagues. It has been a great privilege to work with her and I am sure she will scale great heights in her career.”","Nitin Shroff “Sandhya is an insightful professional with a very wide and deep understanding of the technical aspects of SaaS. She is extremely good at working with clients to understand their business problems, analyzes requirements thoroughly and ensures that the developers can create extremely effective solutions. She also has significant experience in automated tools for Quality Analysis as well as DevOps which she has successfully leveraged in our small company to ensure successful solution delivery. Sandhya is extremely dedicated to her projects, is self-motivated, loves challenges and is always ready to help with a smile. She has won numerous awards including the Employee Excellence and Most Valuable Player. I am very confident that Sandhya will scale tremendous heights in her career.”"]'] User: ['Vamsi S.', 'Experienced Software Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Web development, Cloud development, Database development, Business Intelligence and Mainframe Modernization.', 'Software Engineer at Inovalon', 'Inovalon', '[{"company":"Inovalon","company_id":"inovalon","industry":"Information Technology and Services","location":"Vienna, Virginia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Inovalon","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/inovalon"},{"company":"Meijer","company_id":"meijer","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"Feb 2019 Apr 2021 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2021","start_date":"Feb 2019","subtitle":"Meijer","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/meijer"},{"company":"City of Chesapeake","company_id":"city-of-chesapeake","location":"","positions":[{"description":"","duration":"Oct 2015 Feb 2019 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2019","start_date":"Oct 2015","subtitle":"City of Chesapeake","title":"Software Developer"}],"url":"https://www.linkedin.com/company/city-of-chesapeake"}]', '["Ivan Malinov “Vamsi is one of the best developers I have ever worked with. His experience in Azure is huge and I have learned much from him. He is well versed in designing cloud enterprise applications and takes into account both supportablity and scalability into his designs. Vamsi has a very calm personality and keeps his cool even in high stress situations. He is extremely collaborative and does not hesitate to give a helpful hand when he has the opportunity. He is a great mentor who spends the time to explain complex logic and ensures that everyone understands the design.”","Chris Moore “ Vamsi joined my team as a contractor as he had worked within my organization, and his project had completed. He was a highly regarded .Net developer, and I would soon realize why. Vamsi has a deep understanding of not only .Net, but also with Microsoft Azure and object oriented design and SOLID principles. What makes Vamsi stand out from his peers is his ability to succinctly communicate highly complex applications to business users. He also is very collaborative, and he is not afraid to speak up and point out flaws in design. He does this all in a highly professional manner. My team is sad to see Vamsi leave. If you’re a hiring manager viewing this, hiring Vamsi is a no brainer. He’s a team player and is highly productive. ”"]']### Assistant: The agent's job is to work as a technical lead at Walmart in the eCommerce industry. Today, the agent is reaching out to the user because they need assistance with cloud development and database development for a project.
### Human: Agent: ['Pamela Potter', 'I teach people to tell their stories. As a communications coach I enable entrepreneurs to find their authentic voice. Presenting new ideas or going into unfamiliar situations can be daunting when you aren’t quite sure what to say. Whether your goal is writing, speaking, or just feeling a little more confident in social situations, I can help you prepare and reach true confidence. We make a difference when we put our thoughts and passions out into the world where our ideas can inspire growth and change. I will help you identify your true voice, and help you refine your voice until you can wield it easily and with confidence. What ideas are you waiting to share? Specialties: Are you happy with your business bio? In Your Voice offers a new twist to be sure your bio presents your most engaging qualifications. The purpose of most small business marketing isn’t really to sell your product, its to sell you with your product. We think many of our talents and strengths are normal and everyone has them. What unique value is your bio not highlighting for you?', 'Wordsmith/Speaking/Ghostwriting', 'In Your Voice', '[{"company":"In Your Voice","company_id":"in-your-voice","industry":"Executive Office","location":"","positions":[{"description":"I’m a ghostwriter and a developmental editor. What does that mean? That means that if you aren’t a writer, or don’t want to be a writer, I can work with you through interviews and help you get your story out so it can be shared. Have you started writing but gotten stuck? Do you have journals and articles that you don’t know how to convert to a cohesive book? I can help you. Maybe you just want to be able to share information that is important to your audience but you just can’t find the words or time to create those blog articles. I can help you.","duration":"Jan 2011 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"Jan 2011","subtitle":"In Your Voice","title":"Owner"}],"url":"https://www.linkedin.com/company/in-your-voice"},{"company":"Zugg Software","company_id":"zugg-software-inc","location":"","positions":[{"description":"Chief of Operations and Finance for a small software company. Chief of Operations and Finance for a small software company.","duration":"Sep 1999 - Present 22 years 3 months","duration_short":"22 years 3 months","end_date":"Present","start_date":"Sep 1999","subtitle":"Zugg Software","title":"COO"}],"url":"https://www.linkedin.com/company/zugg-software-inc"},{"company":"Fit to be Organized","company_id":null,"location":"","positions":[{"description":"Fit to be Organized is personal training to combat clutter and disorganization. My focus is to figure out who you are and how you really live and work and to create custom solutions that work with you, not against you. I also offer introductory social media training. Fit to be Organized is personal training to combat clutter and disorganization. My focus is to figure out who you are and how you really live and work and to create custom solutions that work with you, not against you. I also offer introductory social media training.","duration":"Jun 2008 Jan 2011 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2011","start_date":"Jun 2008","subtitle":"Fit to be Organized","title":"Owner"}],"url":""},{"company":"Los Alamost National Laboratry","company_id":null,"location":"Los Alamos, NM","positions":[{"description":"Edit and layout documentation for Environmental Restoration, Remedial Actions department. Edit and layout documentation for Environmental Restoration, Remedial Actions department.","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Los Alamost National Laboratry","title":"Technical Writer"}],"url":""},{"company":"PNM","company_id":null,"location":"Albuquerque, NM","positions":[{"description":"Create documentation for new inventory management and control system. Manage other documentation. Create documentation for new inventory management and control system. Manage other documentation.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"PNM","title":"Document Specialist"}],"url":""},{"company":"BPLW Architects and Engineers","company_id":null,"location":"Albuquerque, NM","positions":[{"description":"Extensive desktop publishing, including cover and graphic design, using PageMaker, PowerPoint, MS Word 6, and Corel Draw. Extensive desktop publishing, including cover and graphic design, using PageMaker, PowerPoint, MS Word 6, and Corel Draw.","duration":"1997 1997 less than a year","duration_short":"less than a year","end_date":"1997","start_date":"1997","subtitle":"BPLW Architects and Engineers","title":"Technical Writer/Facility Planner"}],"url":""},{"company":"TurboMachinery Laboratory Texas A&M University","company_id":null,"location":"College Station, Texas","positions":[{"description":"Revise and rewrite procedures manuals for Administration staff.Synthesize and document conclusions from procedure revision meetings.Develop and document interoffice and registration procedures.Work independently on special projects assigned by Coordinator including developing special correspondence and documents, supervising training for symposium staff, and coordinating arrangements for international representatives and out of town exhibitions.Facilitate international communications for all departments.Assist in editing and rewriting technical papers and preparing technical materials for publication.Assist communications coordinator in publication of Programs, Proceedings, and Exhibitor Directories.Meet constant deadlines for overlapping publication schedules.Responsible for all departmental correspondence.Maintain constant contact with authors and advisory committee members to coordinate receipt of documents, updates and graphic materials, and to solve problems.","duration":"1992 1996 4 years","duration_short":"4 years","end_date":"1996","start_date":"1992","subtitle":"TurboMachinery Laboratory Texas A&M University","title":"Editorial Assistant"}],"url":""}]', '["Virginia Colin, Ph.D. “What Pamela loves is helping people tell their stories. In a recent class where she was coaching people about recreating their elevator speeches to be more engaging and have more impact, she did a great job for everyone in the room. She helped each of us turn an informative but uninspiring description of our work into a powerful piece that made people want to hear more of the story. ”","\'TC\'\u200b Teresa Clark “Are you a business owner who needs to write a book to increase your credibility? However would rather get a root canal without drugs? Pamela is the person for you. Not only is she an awesome editor, (she edits for flow and readability not just grammar and spelling), she can assist you in getting that book out of your head and on to paper.”"]'] User: ['Vanessa Mina, M.A.', "I'm a strategic communicator with a passion for cultivating purpose-driven cultures and using words to create change. Empathy and strategy are my top StrengthsFinder strengths - and these in equal measure have driven my 12-year career spanning advertising, PR, content strategy, culture and internal communications. I've been called gutsy, intuitive and a top-notch wordsmith. My internal purpose is fulfilled when I'm building strong relationships, discovering surprising insights and creating content that changes minds, sparks brand love and enables new (and better) experiences.", 'Director, Strategy + Storytelling', 'Marvin', '[{"company":"Marvin","company_id":"themarvinbrand","industry":"Building Materials","location":null,"positions":[{"description":"Partner with leaders across the organization to help develop strategies on issues critical to our future success, including: designing products that meet emerging well-being needs, planning for the workforce of the future, bringing our purpose to life and developing a culture and innovation capabilities that support our vision.Use storytelling and strategic communication to build understanding and inspire engagement with our key strategies, our future state, and what it will take to get there. Help teams understand how they fit into a bigger picture, and help create mindset shifts and unite under common goals.","duration":"Nov 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Marvin","title":"Director, Strategy + Storytelling"},{"description":"Use a design thinking approach to establish and lead a multi-year strategy for cultural change programs to encourage new mindsets, behaviors and experiences that align company culture with Marvin’s purpose, values and talent goals.Establish Marvin’s internal and cultural communications voice, and guide, train and support other communicators in consistent and effective communications that help bring our unique culture to life. Serve as chief cultural storyteller and writer for CEO communications.","duration":"Oct 2020 Dec 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2021","start_date":"Oct 2020","subtitle":"Marvin","title":"Senior Manager, Organizational Design + Cultural Communications"},{"description":"","duration":"Nov 2018 Oct 2020 2 years","duration_short":"2 years","end_date":"Oct 2020","start_date":"Nov 2018","subtitle":"Marvin","title":"Manager, Content Strategy"},{"description":"","duration":"Aug 2016 Nov 2018 2 years 4 months","duration_short":"2 years 4 months","end_date":"Nov 2018","start_date":"Aug 2016","subtitle":"Marvin Windows and Doors","title":"Senior Public Relations Associate"}],"url":"https://www.linkedin.com/company/themarvinbrand"},{"company":"Karwoski & Courage Public Relations","company_id":"karwoski-&-courage-public-relations","location":null,"positions":[{"description":"• Serve as primary day-to-day client contact and team lead for up to five accounts; become immersed in clients’ industries and intimately aware of their goals and messaging priorities• Strategically develop and execute yearly public relations and integrated media plans for key clients; measure and analyze results to ensure campaign goals are achieved• Develop editorial relationships; pitch creative article angles and secure stories with media contacts across all mediums, conduct media training for clients and spokespeople• Write a variety of brand-specific content for all clients including press releases, articles and presentations; direct and coordinate video content• Conceptualize, plan and execute events to support new product launches or client initiatives• Coordinate social media listening and analysis; develop and analyze social media content• Supervise internal team members; contribute to professional development of junior-level staff and foster a positive agency culture• Seek out opportunities to grow new and existing client relationships","duration":"Mar 2016 Aug 2016 6 months","duration_short":"6 months","end_date":"Aug 2016","start_date":"Mar 2016","subtitle":"Karwoski & Courage Public Relations","title":"Account Director"},{"description":"","duration":"Feb 2014 Mar 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2016","start_date":"Feb 2014","subtitle":"Karwoski & Courage Public Relations","title":"Account Supervisor"},{"description":"","duration":"Sep 2011 Feb 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2014","start_date":"Sep 2011","subtitle":"Karwoski & Courage Public Relations","title":"Account Manager"},{"description":"","duration":"Dec 2010 Nov 2011 1 year","duration_short":"1 year","end_date":"Nov 2011","start_date":"Dec 2010","subtitle":"Martin Williams Advertising (Karwoski & Courage PR)","title":"Assistant Account Manager"}],"url":"https://www.linkedin.com/company/karwoski-&-courage-public-relations"},{"company":"Herff Jones","company_id":"herff-jones","location":"","positions":[{"description":"•Provided clients with support and instruction in design, journalism and marketing.•Increased client-base by designing and creating marketing materials and identifying prospects.•Acted as lead event planner for workshops including summer workshop for Yearbooks Northwest, attended by over 80 clients. •Provided clients with support and instruction in design, journalism and marketing.•Increased client-base by designing and creating marketing materials and identifying prospects.•Acted as lead event planner for workshops including summer workshop for Yearbooks Northwest, attended by over 80 clients.","duration":"Oct 2009 Oct 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2010","start_date":"Oct 2009","subtitle":"Herff Jones","title":"Associate Representative"}],"url":"https://www.linkedin.com/company/herff-jones"},{"company":"Lindsay, Stone & Briggs","company_id":"lindsay-stone-&-briggs","location":"","positions":[{"description":"• Developed opportunities for client media coverage, drafted creative pitches and authored client press releases• Coordinated requests for proposals, copy-edited marketing materials and updated databases• Assisted in coordinating projects as needed, including annual Brandworks conference attended by companies including Abbott Labs, Target, Coca-Cola, Sony, P&G, Kohler and Nike • Developed opportunities for client media coverage, drafted creative pitches and authored client press releases• Coordinated requests for proposals, copy-edited marketing materials and updated databases• Assisted in coordinating projects as needed, including annual Brandworks conference attended by companies including Abbott Labs, Target, Coca-Cola, Sony, P&G, Kohler and Nike","duration":"Sep 2008 Jul 2009 11 months","duration_short":"11 months","end_date":"Jul 2009","start_date":"Sep 2008","subtitle":"Lindsay, Stone & Briggs","title":"Assistant Account Executive"}],"url":"https://www.linkedin.com/company/lindsay-stone-&-briggs"},{"company":"Wisconsin Alumni Association","company_id":"wisconsin-alumni-association","location":"","positions":[{"description":"","duration":"Sep 2007 May 2008 9 months","duration_short":"9 months","end_date":"May 2008","start_date":"Sep 2007","subtitle":"Wisconsin Alumni Association","title":"Editorial Assistant, On Wisconsin Magazine"}],"url":"https://www.linkedin.com/company/wisconsin-alumni-association"},{"company":"University of Wisconsin Yearbook","company_id":null,"location":"","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"University of Wisconsin Yearbook","title":"Editor-in-Chief"}],"url":""},{"company":"Madison Magazine","company_id":"madison-magazine","location":"","positions":[{"description":"","duration":"Sep 2006 Dec 2006 4 months","duration_short":"4 months","end_date":"Dec 2006","start_date":"Sep 2006","subtitle":"Madison Magazine","title":"Editorial Assistant"}],"url":"https://www.linkedin.com/company/madison-magazine"},{"company":"State of Michigan","company_id":"migovernment","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"State of Michigan","title":"Intern; Bureau of Elections"}],"url":"https://www.linkedin.com/company/migovernment"}]', '["Meghan Gustafson Gingerich “I have been fortunate enough to work with Vanessa for several years on the Cities 97 Basilica Block Party event. Public Relations for this event can be a real challenge in several ways including keeping things fresh and managing the issues that can come up when you are hosting 30,000 concert goers in the outdoors in July. Vanessa is amazing to work with. She is always there when we need a response for something, special messaging we need to get out quickly or a fresh idea to spice up what we have always done. She has knocked it out of the park for us over and over again. I highly recommend Vanessa. She is rock solid and has the creativity to make her unique. She is an asset to whatever project or account she works on. ”","Chris (Johnson) Schellpfeffer “Vanessa is a fantastic team member with a positive, can-do attitude. A great writer, researcher and all around make-things-happen person.”"]']### Assistant: The agent's job is to enable entrepreneurs to find their authentic voice, and today the agent is reaching out to the user because they need assistance in crafting a compelling and impactful elevator pitch for their purpose-driven organization.
### Human: Agent: ['Luis Magistocchi', 'Operations Director with experience in e-commerce, manufacturing, supply chain and quality in the automation industry. Skilled in Lean, Six Sigma, Continuous Improvement, Process Control, Operational Excellence and Team Building. Engineer at core who leverages strong interpersonal skills to foster collaboration and a proven record of action and results. Multilingual with global perspective and international experience.', 'Global Analytics Tech at Wayfair', 'Wayfair', '[{"company":"Wayfair","company_id":"wayfair","industry":"Retail","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Wayfair","title":"Global Analytics Tech"},{"description":"Designing, standardizing and implementing Wayfair\'s reverse logistics and recovery programs to maximize profit.","duration":"Jul 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Wayfair","title":"Associate Director Operational Excellence"}],"url":"https://www.linkedin.com/company/wayfair"},{"company":"Emerson","company_id":"emerson","location":null,"positions":[{"description":"Led a global team that developed and deployed manufacturing standards including hardware, software and processes.","duration":"Jun 2014 Jul 2019 5 years 2 months","duration_short":"5 years 2 months","end_date":"Jul 2019","start_date":"Jun 2014","subtitle":"Emerson","title":"Director of Global Manufacturing Operations"},{"description":"Led a cross-functional team with direct operations in seven countries in Latin America.","duration":"Nov 2012 Jun 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2014","start_date":"Nov 2012","subtitle":"Emerson","title":"Director of Operations and Supply Chain, Latin America"},{"description":"Managed day-to-day operations and supply chain for the instrumentation business unit in Brazil.","duration":"Oct 2011 Nov 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2012","start_date":"Oct 2011","subtitle":"Emerson","title":"Plant Manager"},{"description":"Managed production and manufacturing engineering for four production lines (level switches, guided-wave radar, non-contacting radar and ultrasonic level transmitters)","duration":"May 2008 Sep 2011 3 years 5 months","duration_short":"3 years 5 months","end_date":"Sep 2011","start_date":"May 2008","subtitle":"Emerson","title":"Operations Manager"},{"description":"Three-year Corporate MBA Sponsorship rotation program in Strategic Planning, Acquisition Strategy and marketing for the PlantWeb Digital ecosystem.","duration":"Apr 2005 May 2008 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2008","start_date":"Apr 2005","subtitle":"Emerson","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/emerson"},{"company":"Bayer","company_id":"bayer","location":"Greater Pittsburgh Area","positions":[{"description":"Supported SAP implementation for the e-Business and MarCom departments. Redesigned the e-business website and several product internet portals. Supported SAP implementation for the e-Business and MarCom departments. Redesigned the e-business website and several product internet portals.","duration":"May 2004 Apr 2005 1 year","duration_short":"1 year","end_date":"Apr 2005","start_date":"May 2004","subtitle":"Bayer","title":"Information Technology Analyst"}],"url":"https://www.linkedin.com/company/bayer"}]', '["Mike Nowak “Caring, data driven, and hands-on. I had the pleasure of working alongside Luis as part of the Process Definition team inside Wayfair’s Fulfillment Center Network where Luis drove the improvement and expansion of our reverse logistics capabilities in North America. Luis genuinely cared about the people he worked with and went out of his way to build relationships. Whether it was insisting that we ate lunch away from our desks when we were both in Boston or in the relationships he built across our Fulfillment Network from a new associate all the way up to a Regional Director - Luis is someone who can build rapport across teams and up and down levels of an org. Data acts as our thermostat at Wayfair, and certainly that is true for Luis. I watched him several times create pareto charts of defects and apply RCCA principles. Additionally, he championed the development of robust reporting tools to better understand both our reverse logistics throughput but also our profitability. You can always expect Luis to “go to the gemba”. This is what makes him so effective in building relationships, trust, and credibility in order to drive his projects forward, especially ones within a supply chain operations environment. He used this approach to work alongside our Ops partners to increase our main hub\'s reverse logistics processing capacity by 2X while reducing the floor space required for processing. Lastly, he expanded our network capacity by launching 2 new returns centers over a 6 month period. Luis would be an asset to any organization looking to bring in an experienced supply chain leader to their team. ”","Trevor Schwartz “I had the pleasure of working with Luis on our Supply Chain Process Improvement team at Wayfair. He is one of the most personable, caring and thoughtful leaders with which I have worked. He takes the time to connect with everyone on a personal level; I really enjoyed our lunch conversations where we shared our backgrounds and he offered practical advice. Luis is extremely hard working, personable and dedicated, a true self-starter. Once tasked with launching a returns operation in one of our Fulfillment Centers, he essentially lived at the site and led an impressive transformation in less than a month! ”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to lead a high caliber, quota achieving field sales organization, and today the user is reaching out to the agent because they need assistance in hiring, coaching, developing, and leading their sales team for a high growth tech startup.
### Human: Agent: ['Kinisha Richards', 'Senior Technical Account Manager with experience in application support and professional services. Specialties include: In depth problem analyzation, with a goal of fast fix measures or stop gap findings. Working across multiple departments, from Support to Development to drive issue resolution within SLA guidelines. Leading client-facing interactions. The ability to forge strong, long-lasting relationships with customers. The ability to creatively explain and present complex concepts in an easy-to-understand manner. Adding to product value by ensuring the client sees me as a strategic partner. ITL certified', 'Client Service Professional', 'Imagine Communications', '[{"company":"Imagine Communications","company_id":"imagine-communications","location":"","positions":[{"description":"Provide application support either remotely or at the client site and serve as the subject matter expert.Assist with product suite inquiries from clients including escalation of unresolved issues.Troubleshoot production issues as reported by users and follow up with intercompany personnel as needed.Ensure major issues and concerns are escalated and respones meet SLA guidelines.Collaborate with operations leadership and primary contacts to determine support needs and priorities.Collaborate and provide information on training needs and deliver periodic training to application users.","duration":"Dec 2013 - Present 8 years 8 months","duration_short":"8 years 8 months","end_date":"Present","start_date":"Dec 2013","subtitle":"Imagine Communications","title":"Technical Account Manager"}],"url":"https://www.linkedin.com/company/imagine-communications"},{"company":"Harris Corporation","company_id":"harris-corporation","location":"","positions":[{"description":"Responsible for developing business requirements and helping to set product direction for OSI Traffic and Billing product line.Develop business requirements for major enhancements, new development, minor enhancements, and resolution of defects.Gather, evaluate and prioritize enhancement requests considering roadmap implications and make recommendations as to which is the greatest need.Attend and/or drive design sessions and review functional specifications as needed.Coordinate acceptance of functional requirements for all forms of product development.Support initiation and/or perform the completion of user acceptance testing.Provide on-going direction and answer clarifying questions for Partner personnel related to business domain subject matter expertise.Facilitate functional requirements definition sessions between clients, knowledgeable business representatives, Harris, and Partner personnel.Coordinate activities and communications with the end user groups; frequent inter-organizational contact required.Provide product knowledge support and industry best practices to other areas of the organization.Support response to support department on questions and issues.Troubleshoot issues on product functionalityAssist in end user training.Collaborate with Software Design Engineers on product development activities.","duration":"Sep 2012 Dec 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2013","start_date":"Sep 2012","subtitle":"Harris Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/harris-corporation"},{"company":"Comcast Spotlight","company_id":"comcast-spotlight","location":"","positions":[{"description":"Oversaw scheduling of more than 200,000 commercials per day.Problem solved all escalated issues on scheduling and revenue loss.Lead, mentor, trained, and monitor staff of 7 traffic coordinators.Point of contact for sales questions and concerns.Outlined, tested, recommended, and monitored new work flow policies. Researched, corrected, and followed up on invoice and billing discrepancies. Closed billing and reviewed accuracy of more than 2,000 contracts monthly. Oversaw scheduling of more than 200,000 commercials per day.Problem solved all escalated issues on scheduling and revenue loss.Lead, mentor, trained, and monitor staff of 7 traffic coordinators.Point of contact for sales questions and concerns.Outlined, tested, recommended, and monitored new work flow policies. Researched, corrected, and followed up on invoice and billing discrepancies. Closed billing and reviewed accuracy of more than 2,000 contracts monthly.","duration":"Mar 2010 Sep 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2012","start_date":"Mar 2010","subtitle":"Comcast Spotlight","title":"Traffic Supervisor"}],"url":"https://www.linkedin.com/company/comcast-spotlight"},{"company":"DISH","company_id":"dish-tv","location":"","positions":[{"description":"Hired and trained sales and traffic support positions.Provided customer service and account retention solutions to mismanaged accounts. Tested and trouble shot on innovative software and suggested items to install or disregard.Served as point of contact following installation.Outlined, tested, and recommended new work flow policies and procedures. Scheduled and managed commercial revenue in excess of $100 million yearly for 144 networks combined.Close billing and create invoices for more than 1,000 contracts monthly.Generate reports and communications for company use.","duration":"Sep 2007 Mar 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2010","start_date":"Sep 2007","subtitle":"DISH","title":"Inside Sales/Traffic Manager"}],"url":"https://www.linkedin.com/company/dish-tv"},{"company":"The Media Group","company_id":"the-media-group","location":null,"positions":[{"description":"Hired and trained all traffic coordinators.Served as sales assistant to general market accounts averaging revenue of $20 million yearly.Served as company contact for all clients on any advertising issues. Created checks and balance system that resulted in two quarters of no revenue loss due to traffic errors. Outlined, tested, and recommended new work flow policies.Scheduled and managed commercial revenue for 119 networks generating $60 million yearly in advertising revenue.","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"The Media Group","title":"Media Supervisor"},{"description":"Used strong attention to detail to accurately traffic copy instructions for advertising clients.Handled traffic instructions for 100 networks generating $50 million in revenue a year.Assisted project manager in ensuring that advanced media campaigns scheduled at 100%.Created and generated reports as needed for analytics. Trained new traffic personnel on daily operations.Studied new traffic software to better manage revenue bookings and airings.","duration":"Sep 2005 Sep 2006 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2006","start_date":"Sep 2005","subtitle":"The Media Group","title":"Traffic Coordinator"}],"url":"https://www.linkedin.com/company/the-media-group"},{"company":"Abacus","company_id":"abacus","location":"","positions":[{"description":"Assisted in establishing partnerships with stations like CBS, Viacom nets, WPIX, WNBC in order to run Castalian spots at lowest rate possible.Established process and procedures for new content output with vendors.Worked with contracted telemarketing agency on scripts and call volume.Compiled ROI reports weekly for presentation to upper management.Researched and provided resolution on all invoice discrepancies.Accurately entered run time data for more than 22,000 commercials a week.","duration":"Apr 2002 Sep 2005 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2005","start_date":"Apr 2002","subtitle":"Abacus","title":"Assistant Media Buyer"}],"url":"https://www.linkedin.com/company/abacus"}]', '["Matt Schulde “Kinisha is a true joy to work with. In our business interactions I have found her to be extremely detail oriented, a person who knows her profession forwards and backwards, and a consummate professional. She never misses a beat. Kinisha is always quick to communicate, whether the issue needs immediate resolution or is routine in nature. On the personal side, her sunny disposition and great personality have brightened my day on many an occasion.”","Melissa Burrows “Kinisha worked under my direct supervision as Traffic Coordinator for The Media Group. She was an asset to the operations team and a star employee. She has an exceptional eye for detail and I could always rely on her to complete any task. Kinisha brings enthusiasm, a willingness to learn and unparalleled integrity to the table. I highly recommend Kinisha, and it was both an honor and my pleasure to work with her at The Media Group.”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to provide technical account management and support, and today, the agent is reaching out to the user because they need to discuss potential marketing strategies and collaborations to enhance the user's digital presence.
### Human: Agent: ['Carolyn Braun', 'Bringing Knowledge and understanding to my customers and protecting them with the most extensive liability coverage in the inddustry.Specialties: Providing Exceptional Customer Service!', 'Senior Account Executive at First American Natural Hazard Disclosures', 'First American Natural Hazard Disclosures', '[{"company":"First American Natural Hazard Disclosures","company_id":null,"location":"","positions":[{"description":"","duration":"2000 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2000","subtitle":"First American Natural Hazard Disclosures","title":"Senior Account Executive"}],"url":""},{"company":"Ross Stores","company_id":null,"location":"","positions":[{"description":"","duration":"1987 1995 8 years","duration_short":"8 years","end_date":"1995","start_date":"1987","subtitle":"Ross Stores","title":"Store Mgr"}],"url":""}]', '["Kimberly Becica,GRI, SFR, CDPE,e-PRo, “Carolyn has been providing NHD\'s for our Team for several years. I love working with Carolyn, she is professional and personable. She has made the order process simple, easy and is always prompt. I would highly recomend Carolyn and First American NHD to any of my co-workers and collegues. Kim Becica”","Bob Stickney “Carolyn is a real professional that is service oriented. Friendly, energetic, and ready to work for you.”"]'] User: ['Dick Taylor', "For more than several years, I've helped people achieve their Real Estate goals and dreams in the Sales industry. Whether you are selling your home or purchasing one, call me. Licensed Customer Satisfaction Professional several years as a Real Estate Transactions Executive -Washington (Retired).", 'Retired', 'John L Scott Real Estate', '[{"company":"John L Scott Real Estate","company_id":"john-l-scott-real-estate","industry":"Leasing Real Estate","location":"","positions":[{"description":"","duration":"Jun 1997 - Present 24 years 4 months","duration_short":"24 years 4 months","end_date":"Present","start_date":"Jun 1997","subtitle":"John L Scott Real Estate","title":"Real Estate Broker"}],"url":"https://www.linkedin.com/company/john-l-scott-real-estate"}]', '["Chris Falkenreck “Dick went above and beyond the call of a real estate agent when I hired him in 2007. He was able to remove the stress of what a first-time home buyer would experience and made the entire process painless. I was impressed with how patient he was during the search for my place. He wanted to make sure I was happy and would not stop looking at places until so. After being a real estate agent for 13 years, Dick\'s developed the ability to look at a place and, without hesitation, give you the pros and cons. This came in handy quite a number of times as I failed to pick up on something about the property, where Dick was all over it. Overall, I highly recommend Dick to be your real estate agent...he will always be mine.”","Shelley Sykes “I have had the pleasure of working with Dick on many occasions. He is a no nonsense, go get them kind of guy. He has amazing follow through and even better follow up. Nothing gets by him. He is never afraid to ask a questions when he is uncertain, always looking out for what is best for his clients. I would recommend Dick to anyone looking for a great real estate agent.”"]']### Assistant: The agent's job is to provide exceptional customer service and bring knowledge and understanding to customers, and today the user is reaching out to the agent because they need assistance in selling their home and purchasing a new one.
### Human: Agent: ['My H.', "#BlackLivesMatter. FB or Amazon, the answer is NO.I don't have plans to move out of Washington.", 'Software Engineer 2 at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Redmond, Washington, United States","positions":[{"description":"","duration":"Aug 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Microsoft","title":"Software Engineer II"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Insight Data Science","company_id":"insight-data-science","location":"","positions":[{"description":"","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"Insight Data Science","title":"Data Engineer Fellow"}],"url":"https://www.linkedin.com/company/insight-data-science"},{"company":"Proofpoint","company_id":"proofpoint","location":"","positions":[{"description":"","duration":"Jun 2013 May 2015 2 years","duration_short":"2 years","end_date":"May 2015","start_date":"Jun 2013","subtitle":"Proofpoint","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/proofpoint"},{"company":"HMC CS Clinic","company_id":null,"location":"","positions":[{"description":"Researched and developed a system that can detect malware in email attachmentsManaged a team of 4 students Researched and developed a system that can detect malware in email attachmentsManaged a team of 4 students","duration":"Sep 2012 May 2013 9 months","duration_short":"9 months","end_date":"May 2013","start_date":"Sep 2012","subtitle":"HMC CS Clinic","title":"Project Manager"}],"url":""},{"company":"Daegis","company_id":"daegis","location":"","positions":[{"description":"• Tested software application and diagnosed user design and functional issues• Reported issues and provided detailed descriptions• Worked with local and remote cross functional teams • Tested software application and diagnosed user design and functional issues• Reported issues and provided detailed descriptions• Worked with local and remote cross functional teams","duration":"Oct 2011 May 2012 8 months","duration_short":"8 months","end_date":"May 2012","start_date":"Oct 2011","subtitle":"Daegis","title":"Quality Assurance Intern"}],"url":"https://www.linkedin.com/company/daegis"}]', '["Shalaka Sindkar “My is a very detail oriented and talented Software Engineer. My worked on multiple key projects at Proofpoint, including an event-driven, cloud-based infrastructure to support spam detection and reporting. She also built prototypes using big data techniques for improving the scalability of the system. Her attention to detail and code quality was a big plus for a project of this complexity.”","Peter Phelan “My is a great addition to the team. She is a great communicator and gets things done fast. I would have no hesitation recommending her to future employers.”"]'] User: ['Elijah Sarkesian', 'Entertainment journalist. Growing retail management professional.', 'Assistant Manager - Merchandising at Old Navy', 'Old Navy', '[{"company":"Old Navy","company_id":"gap-inc.-old-navy","industry":"Retail","location":null,"positions":[{"description":"I manage the kids and baby departments of the Perimeter Expo location.","duration":"Mar 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Old Navy","title":"Assistant Manager - Merchandising"},{"description":"","duration":"Dec 2019 Mar 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2021","start_date":"Dec 2019","subtitle":"Old Navy","title":"Assistant Manager - Customer Operations"},{"description":"","duration":"Mar 2019 Dec 2019 10 months","duration_short":"10 months","end_date":"Dec 2019","start_date":"Mar 2019","subtitle":"Old Navy","title":"Merchandising Specialist"},{"description":"","duration":"Jun 2017 Mar 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2019","start_date":"Jun 2017","subtitle":"Old Navy","title":"Business and Training Specialist"},{"description":"My primary responsibility is to provide exceptional customer service to those visiting Old Navy.","duration":"Mar 2016 Jun 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2017","start_date":"Mar 2016","subtitle":"Old Navy","title":"Brand Associate"}],"url":"https://www.linkedin.com/company/gap-inc.-old-navy"},{"company":"Outtakes Atlanta","company_id":null,"location":"Atlanta, GA","positions":[{"description":"I post weekly film reviews and related content for films opening in the Metro Atlanta area. I post weekly film reviews and related content for films opening in the Metro Atlanta area.","duration":"Aug 2014 Dec 2019 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2019","start_date":"Aug 2014","subtitle":"Outtakes Atlanta","title":"Editor"}],"url":""},{"company":"Project Q Atlanta","company_id":"project-q-atlanta","location":"Atlanta, GA","positions":[{"description":"I write content periodically for the website, largely relating to film or nightlife. I write content periodically for the website, largely relating to film or nightlife.","duration":"Sep 2014 Oct 2017 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2017","start_date":"Sep 2014","subtitle":"Project Q Atlanta","title":"Writer"}],"url":"https://www.linkedin.com/company/project-q-atlanta"},{"company":"David Atlanta","company_id":null,"location":null,"positions":[{"description":"Edit content for issues in production, and generate topics for future issues on a weekly basis. Write and compile multiple pieces for print each week, including including interviews and news pieces. Manage a team of writers and photographers, sending out assignments weekly. Coordinate with theArt Director on special layouts. Responsible for weekly layout budgets.","duration":"Dec 2012 Jul 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2014","start_date":"Dec 2012","subtitle":"David Atlanta","title":"Editor in Chief"},{"description":"Write articles on a weekly basis for print publication. Assist with magazine layout as needed each week. Write film and music reviews and recaps of Atlanta-area events for web as needed. Occasionally take photos for publication or for articles as needed.","duration":"Sep 2012 Dec 2012 4 months","duration_short":"4 months","end_date":"Dec 2012","start_date":"Sep 2012","subtitle":"David Atlanta","title":"Lead Writer / Assistant Art Director"},{"description":"Write articles on a weekly basis for print publication. Assist with magazine layout as needed each week. Write film and music reviews and recaps of Atlanta-area events for web as needed. Occasionally take photos for publication or for articles as needed.","duration":"Dec 2011 Aug 2012 9 months","duration_short":"9 months","end_date":"Aug 2012","start_date":"Dec 2011","subtitle":"David Atlanta","title":"Writer / Sales Representative"}],"url":""},{"company":"Georgia State University","company_id":"georgiastateuniversity","location":null,"positions":[{"description":"Work with office staff members and visitors to ensure proper facilitation of messages. Assist with small and large event preparations. Help coordinate meetings on behalf of staff members. Assist in vehicular rental program between Georgia State and Enterprise.","duration":"Sep 2007 May 2012 4 years 9 months","duration_short":"4 years 9 months","end_date":"May 2012","start_date":"Sep 2007","subtitle":"Georgia State University","title":"Office Assistant"},{"description":"Facilitated campus tours for incoming freshmen and transfer students and their guests. Worked with session speakers on their presentations. Assisted in creating schedules for freshmen students.","duration":"Jan 2007 Dec 2007 1 year","duration_short":"1 year","end_date":"Dec 2007","start_date":"Jan 2007","subtitle":"Georgia State University","title":"Inceptor"}],"url":"https://www.linkedin.com/company/georgiastateuniversity"},{"company":"The Signal","company_id":"the-signal","location":null,"positions":[{"description":"Manage and produce section layouts for all issues of the paper. Coordinate with section editors, writers, and photographers on special layouts. Oversee other production-related positions, including web, advertising, and photography divisions. Produced full-scale design overhaul of publication.","duration":"Sep 2010 Apr 2011 8 months","duration_short":"8 months","end_date":"Apr 2011","start_date":"Sep 2010","subtitle":"The Signal","title":"Production Editor"},{"description":"Provided information on advertising for potential clients. Reviewed requests for advertisements and processed contracts. Checked and placed advertising artwork.","duration":"May 2010 Aug 2010 4 months","duration_short":"4 months","end_date":"Aug 2010","start_date":"May 2010","subtitle":"The Signal","title":"Advertising Coordinator"},{"description":"Managed day-to-day and year-long plans for The Signal. Responsible for all hiring decisions, management of budgets, and overseeing publications. Served on the Committee for Student Communications in capacity as Signal Editor in Chief. Redesigned and refurbished the newspaper’s layout, both for graphics and content. Refined production timetable to maximize timeliness and effectiveness of stories. Edited final versions of issues for layout and content.","duration":"Aug 2008 Apr 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2010","start_date":"Aug 2008","subtitle":"The Signal","title":"Editor in Chief"}],"url":"https://www.linkedin.com/company/the-signal"}]', '["Bryce McNeil “Dedicated and extremely hard-working; great eye for graphic design and strong organizational skills.”","Tonya Cook “Elijah has a very solid work style. He gets the job done and will ask the important and necessary questions in order to complete the task at hand. He has a great level of creativity and can think forward in what it takes to get a job done as opposed to waiting on someone else. He is a take charge person and does not waste his time. He is very productive with his time and is excellent at meeting deadlines. Elijah\'s proofreading skills are top notch and is always willing to lend an extra hand. No matter the work environment, he is going to be a dynamic asset to the team.”"]']### Assistant: The agent's job is to provide technical support and assistance, and today the user is reaching out to the agent because they need help troubleshooting an issue with a software application.
### Human: Agent: ['Shaina Lacy', 'Highly motivated, enthusiastic professional. Excellent communicator. Specialties include: Team management, coaching, training, new client implementations, process management, process improvement, technical writing/editing, system enhancement SME, customer service, escalated member eligibility/claims problem research & resolution, networking, client liaison, managing multiple projects , system testing, deadline oriented. Bi-lingual French, some Spanish. Reading teacher focused on 4th & 5th graders.', 'Senior Manager of Eligibility at MHN LLC, a Centene Company', 'MHN LLC, a Centene Company', '[{"company":"MHN LLC, a Centene Company","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"MHN LLC, a Centene Company","title":"Senior Manager of Eligibility"}],"url":""}]', '["Ken Penn “Shaina is one of my favorite people to work with and for. She\'s the most even-tempered person I know, and couples that with an encyclopedic knowledge of her business area. She\'s very effective as a manager, getting results from her people with a few words and quiet good humor. I give Shaina the highest possible endorsement.”","Alissar Kellow, MPH “Shaina is very smart, enthusiastic, hardworking, and goal oriented. I can say with confidence that she is an asset to any organization that she is working for. She is always ready to help and she teaches by example. I enjoyed working with Shaina in every project in which we were team members.”"]'] User: ['Kimberly Welch', 'OBJECTIVE I am a detail-oriented person with strong interpersonal, organizational and computer skills .', 'Licensed Insurance Agent', 'Heidrick & Company Insurance', '[{"company":"Heidrick & Company Insurance","company_id":null,"location":"Sanibel, FL","positions":[{"description":"","duration":"Sep 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Heidrick & Company Insurance","title":"Client Service Manager"}],"url":""},{"company":"Reagan Marketing + Design","company_id":"reagan-marketing---design","location":"","positions":[{"description":"•Processed and coded vendor invoices for payment•Verified time was entered weekly, approved employee expense reports •Followed up on past due client invoices•Generated weekly reports to bookkeeper regarding PTO time and hourly employees•Maintained Monthly/Quarterly/Annual spreadsheets of client billings, employee profitability, billable targets and rates •Maintained Workamajig project management system and assisted project managers with Workamajig•Reconciled phone bill, AMEX, Visa, Fed Ex and UPS bills each month•Created reports as needed for project managers and clients•Tracked and maintained purchase orders•Performed filing, creating new files and annual purging of AR/AP files•Ran client billing worksheets, generated invoices and recorded payments when received•Responsible for ordering and maintaining of office supplies and back-up to receptionist•Provided project support/management during peak times of peak workloads","duration":"Nov 2009 Dec 2014 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2014","start_date":"Nov 2009","subtitle":"Reagan Marketing + Design","title":"Billing Manager"}],"url":"https://www.linkedin.com/company/reagan-marketing---design"},{"company":"RCM Technologies/NuSoft Solutions","company_id":null,"location":"","positions":[{"description":"Gatekeeper for contract review. Ensured that appropriate approvals were gained depending upon dollar amounts, type of project, etc... Reviewed Sales Turnover for adequacy and accuracy against the signed contract and created projects in TES (Time Entry System). Also set up new customers in TES and in Great PlainsMonitor and enforce employee time and other governance as required.Produced weekly variance, forecasting, actual, employee account reporting and others as requested for Executive Management. These reports were put into a Power Point presentation for their weekly meeting. Managed multiple projects for time entry and expense approval, forecasted projects and tracked budgets. Performed budget tracking, project status reporting and other billable project administration activities.Managed the fixed price billing process. Work with the other project managers to determine when milestones have been met and billing can occur. Created invoices using Great PlainsSupport the Microsoft billing requirements through use of Microsoft\'s ChangePoint system and online billing system. Enter hours on a weekly basis into ChangePoint. Reconcile hours and expenses as needed. Provide direct communication with Microsoft personnel when issues arise.Support the Dell billing requirements through use of Dell\'s Ariba system and using online billing system. Reconcile hours and expenses as needed. Provide direct communication with Dell personnel when issues arise.Backfills for receptionist, recurring billing, and general admin.Provide HR support for the Grand Rapids office as needed - new hire paperwork, benefit meetings.","duration":"Jan 2005 Apr 2008 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2008","start_date":"Jan 2005","subtitle":"RCM Technologies/NuSoft Solutions","title":"Project Coordinator/Finance Assistant"}],"url":""},{"company":"NuSoft Solutions","company_id":"nusoft-solutions","location":"","positions":[{"description":"A/R - Invoiced clients weekly based on contract terms; involved creating and updating spreadsheets, putting hours in Time Tracker, created invoices in QuickBooks and made collection calls regarding delinquent accounts. A/P - entered and paid bills, make deposits, entered and paid employee expense reportsInternal auditing of employee files, online auditing of employee benefits and benefits administration, set up new employee benefits, and new employee orientationsManaged and updated HR Portal (internal website) and updated company website with open positionsRecruited for open positions using various methods, set up interviewsPerformed various administrative tasks for HR Director","duration":"Feb 2004 Jan 2005 1 year","duration_short":"1 year","end_date":"Jan 2005","start_date":"Feb 2004","subtitle":"NuSoft Solutions","title":"HR Assistant/Finance Assistant/Recruiter"}],"url":"https://www.linkedin.com/company/nusoft-solutions"},{"company":"High Industries","company_id":"highcompanies","location":"","positions":[{"description":"¨Maintained and created highly effective organizational and filing systems, including quick and thorough indexing, resulting in easy access to critical information¨Kept up to date records on tenants, renew lease agreements, and type up new lease agreements for new tenants¨Created and distributed a quarterly newsletter to building tenants at three business parks¨Maintained accurate records related to accounts payable, accounts receivable, delinquent accounts, and process and code invoices¨Was responsible for taking tenant requests and disbursing requests to the proper personnel","duration":"Sep 2001 Jan 2004 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2004","start_date":"Sep 2001","subtitle":"High Industries","title":"Administrative Marketing Coordinator/Office Manager for High Associates"}],"url":"https://www.linkedin.com/company/highcompanies"},{"company":"Charter Communications","company_id":"charter-communications","location":"","positions":[{"description":"¨Maintained accurate records related to payroll, accounts payable, accounts receivable and delinquent accounts ¨Directly reported to and assist two Vice Presidents¨Organized travel itineraries and accommodations; purchased tickets; typed, file and expedited messages and business schedules for several Vice Presidents in the Regional Office¨Skilled in typing and correspondence writing, as well as meeting arrangements; proficient in Word and Excel; familiar with PowerPoint, Publisher, Access and all types of general office equipment","duration":"Sep 2000 Aug 2001 1 year","duration_short":"1 year","end_date":"Aug 2001","start_date":"Sep 2000","subtitle":"Charter Communications","title":"Regional Office Supervisor"}],"url":"https://www.linkedin.com/company/charter-communications"},{"company":"American Heart Association","company_id":"american-heart-association","location":"","positions":[{"description":"¨Assistant to two Regional Directors and Communications Director¨Created various reports, letters, memos, agendas, minutes, proposals, programs and databases using Word, Excel, VPS, GEMS, Publisher and PowerPoint¨Performed project coordination for major events such as: American Heart Walk, Galas, Golf events, Jump Rope For Heart and Hoops For Heart ¨Assistant to two Regional Directors and Communications Director¨Created various reports, letters, memos, agendas, minutes, proposals, programs and databases using Word, Excel, VPS, GEMS, Publisher and PowerPoint¨Performed project coordination for major events such as: American Heart Walk, Galas, Golf events, Jump Rope For Heart and Hoops For Heart","duration":"Nov 1999 Sep 2000 11 months","duration_short":"11 months","end_date":"Sep 2000","start_date":"Nov 1999","subtitle":"American Heart Association","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/american-heart-association"}]', '["Ginny Burns “Kim is a pleasure to work with, friendly and helpful to customers and a self starter who is on top of things before being asked.”","Bill Shreffler “Kim is a high energy professional. She is very diligent in her work and cares deeply about her job and her company. She is also a great team player with a terrific attitude.”"]']### Assistant: The agent's job is to manage eligibility and provide customer service at a healthcare company, and today the user is reaching out to the agent because they need assistance with insurance coverage and claims.
### Human: Agent: ['Allen Lo', 'Engineer with several years of experience in petrochemical and chemical industry. I have worked with many different team leaders who have all recognized me as a valuable member of the team. Area of Expertise include: ► Process Safety Engineering ► PFD and P&ID development ► Feasibility studies Pre-FEED, FEED and Detailed Engineering ► HAZOP, LOPA, SIL, and PHA ► Equipment, piping, utilities design ► Quality assurance Contact Information: annnanlo@gmail.com', 'Senior Consultant at IHS Markit', 'IHS Markit', '[{"company":"IHS Markit","company_id":"ihsmarkit","industry":"Information Services","location":"Houston, Texas","positions":[{"description":"Support and deliver consulting project for oil midstream & downstream chemical team, customize crude products supply / demand and crude oil demand model to clients\' specification and improve models run time efficiency. Crude oil slate refinery model, North America crude oil pipeline tariffs and freight studies. Support and deliver consulting project for oil midstream & downstream chemical team, customize crude products supply / demand and crude oil demand model to clients\' specification and improve models run time efficiency. Crude oil slate refinery model, North America crude oil pipeline tariffs and freight studies.","duration":"Mar 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Mar 2017","subtitle":"IHS Markit","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/ihsmarkit"},{"company":"Aerospec Technologies LLC","company_id":"aerospec-technologies-llc","location":"Houston","positions":[{"description":"• Manage the development of UAS (unmanned aerial system) autonomous flight system for industrial aerial inspection• Design operation and safety protocols to fit the company and clients’ on-site requirement• Raised fund for the research and development department to further enhance the products • Manage the development of UAS (unmanned aerial system) autonomous flight system for industrial aerial inspection• Design operation and safety protocols to fit the company and clients’ on-site requirement• Raised fund for the research and development department to further enhance the products","duration":"Feb 2016 Mar 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2017","start_date":"Feb 2016","subtitle":"Aerospec Technologies LLC","title":"Lead Engineer"}],"url":"https://www.linkedin.com/company/aerospec-technologies-llc"},{"company":"TechnipFMC","company_id":"technipfmc","location":"Houston, Texas Area","positions":[{"description":"Primarily focus on process engineering design for chemical and petrochemical projects encompassing from pre-FEED to detail engineering. Projects size range from $300mm to $2bn. Key accomplishments:► Reduced the HAZOP / LOPA / SIL resolution turnaround time by 40% by enhancing coordination and communication between client and engineers► Exceeded engineering leads’ expectations consistently through work efficiency in equipment sizing calculation and datasheet development ► Collaborated with multi-functional disciplines according to MOC (Management of Change) procedure to exceed satisfactory levels of project quality► Accelerated project execution plan and quality plan development by 50% using ISO-9000 & ISO-9001 for a joined venture polymer project.","duration":"Feb 2013 Feb 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2016","start_date":"Feb 2013","subtitle":"TechnipFMC","title":"Process Engineer"}],"url":"https://www.linkedin.com/company/technipfmc"},{"company":"Halliburton","company_id":"halliburton","location":"Alice, TX","positions":[{"description":"Accountable for overseeing field operation for hydraulic fracturing over 50 well sites in south Texas region ($100MM), which included live down-hole activities monitoring, water analysis, equipment functionality, and make quick and educated decisions to alleviate any potential issues. Accountable for overseeing field operation for hydraulic fracturing over 50 well sites in south Texas region ($100MM), which included live down-hole activities monitoring, water analysis, equipment functionality, and make quick and educated decisions to alleviate any potential issues.","duration":"Jan 2012 Feb 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2013","start_date":"Jan 2012","subtitle":"Halliburton","title":"Field Engineer (Production Enhacement)"}],"url":"https://www.linkedin.com/company/halliburton"},{"company":"Upstream Development & Engineering","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Responsible for general engineering calculation using Aspen tech software and ProMax in small size petrochemical projects. Responsible for general engineering calculation using Aspen tech software and ProMax in small size petrochemical projects.","duration":"Sep 2011 Dec 2011 4 months","duration_short":"4 months","end_date":"Dec 2011","start_date":"Sep 2011","subtitle":"Upstream Development & Engineering","title":"Process Engineer Intern"}],"url":""},{"company":"Glori Energy Inc.","company_id":"glori-energy-inc-","location":"Fresno, Texas","positions":[{"description":"Oversaw hands-on construction lab apparatus and biotechnology experiment, and consolidate experiment and field results into a presentable manner to convince potential clients the performance of proprietary biotechnology.Key accomplishments:►Reduced reports generation time by 50% by constructing major lab apparatus and programed automatic data collection system. ►Developed SOP (Standard Operation Procedures) for 70% of experiment apparatus. Oversaw hands-on construction lab apparatus and biotechnology experiment, and consolidate experiment and field results into a presentable manner to convince potential clients the performance of proprietary biotechnology.Key accomplishments:►Reduced reports generation time by 50% by constructing major lab apparatus and programed automatic data collection system. ►Developed SOP (Standard Operation Procedures) for 70% of experiment apparatus.","duration":"Jun 2010 Sep 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2011","start_date":"Jun 2010","subtitle":"Glori Energy Inc.","title":"Associate Engineer"}],"url":"https://www.linkedin.com/company/glori-energy-inc-"}]', '["LinkedIn User “Allen\'s enthusiasm and proactive attitude was well recognized and appreciated by the team members. He is a keen learner and always willing to take on more responsibility. ”","LinkedIn User “Allen was a responsible program manager at Aerospec. He managed the drone program and even faced with resource constraint, he was able to be creative and generate solutions for challenges we faced. I truly appreciates his flexibility and commitment to work. Once we had an urgent project that requires him to make a business trip to California on a short-notice on a weekend, his days off. He accepted the job without any complaints and finished with efficiency. Those rare qualities will serve him well no matter where he is with his career. ”"]'] User: ['Jim Striplin', 'Currently recruiting insurance professionals', 'Financial Services, Business Consultant', 'Business and Financial Professional', '[{"company":"Business and Financial Professional","company_id":"virtual","industry":"Internet","location":"","positions":[{"description":"","duration":"Jan 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Business and Financial Professional","title":"Business Consultant"}],"url":"https://www.linkedin.com/company/virtual"},{"company":"WM Group, Inc.","company_id":"wm","location":"Atlanta, GA; Lexington, Kentucky","positions":[{"description":"Started consulting firm with a focus on building scalable systems, processes, operations management, business plan execution, and acquisition strategies. Drove growth and significant ROI for diverse industries including consumer products/services, B2B, marketing, and advertising.Looking for an opportunity to help grow a company which is truly built to last. Executive management, general management, business development, operations and sales management.","duration":"2005 Oct 2017 12 years","duration_short":"12 years","end_date":"Oct 2017","start_date":"2005","subtitle":"WM Group, Inc.","title":"President"}],"url":"https://www.linkedin.com/company/wm"},{"company":"QuestCare Therapy Centers","company_id":null,"location":"Dayton and Beavercreek, Ohio Areas","positions":[{"description":"As a Licensee of a national company I launched a Comprehensive Outpatient Rehabilitation Facility (CORF). Led a team of 24 to become the first sleep study CORF in the market. Directed team of 10. Responsible for organizational structure, strategic business plan, process, systems, project management resulting in a CAGR of 100%. Ceased operations when Licensor went under.","duration":"Jul 2002 Apr 2005 2 years 10 months","duration_short":"2 years 10 months","end_date":"Apr 2005","start_date":"Jul 2002","subtitle":"QuestCare Therapy Centers","title":"President"}],"url":""},{"company":"One Source Phone Guides","company_id":null,"location":"Dayton, Ohio Area","positions":[{"description":"With full P&L responsibility, I led a team of motivated professionals to grow revenue from $1M to $13M in 30 months while competing against industry giants. Led team of 100, distributed guides to 1M+ households in new Dayton / Columbus, OH markets. Sold business to YellowBook for $24M, achieving a 1000% ROI in three years.","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"One Source Phone Guides","title":"President"}],"url":""},{"company":"Club Publishing Group","company_id":null,"location":"Dayton, Ohio Area","positions":[{"description":"Founded a newsletter publishing company in 1992. Responsible for organizational structure, strategic business plan, process, systems, project management. Grew revenue to over $2M with the help of 30 team members resulting in ROI of over 500% in less than five years. Sold company to Chisano Marketing and Brown Publishing for $2M in 1998.","duration":"Jun 1992 Apr 1998 5 years 11 months","duration_short":"5 years 11 months","end_date":"Apr 1998","start_date":"Jun 1992","subtitle":"Club Publishing Group","title":"President"}],"url":""},{"company":"Car Scope, Inc.","company_id":null,"location":"Dayton, Ohio Area","positions":[{"description":"Founded this weekly automotive publication in 1988. Launched follow-on publications in Toledo, Columbus and Cincinnati. Responsible for organizational structure, strategic business plan, process, systems, project management resulting in a ROI over 1000%. Led 15 team members through revenue growth to $3M in less than three years. The company was sold to Journal Communications for $3.5M in 1990.","duration":"Sep 1988 Dec 1990 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 1990","start_date":"Sep 1988","subtitle":"Car Scope, Inc.","title":"President"}],"url":""},{"company":"Times Publications, Inc.","company_id":null,"location":"Dayton, Ohio Area","positions":[{"description":"Purchased one suburban newspaper with revenue of $1M. Responsible for organizational structure, strategic business plan, process, systems, project management resulting in a ROI over 800%. Led team of 100 through rapid growth to establish a suburban group of ten publications doing $7.5M in less than four years. The company was sold to Sutherland Media in 1988 for $8M.","duration":"Apr 1984 Sep 1988 4 years 6 months","duration_short":"4 years 6 months","end_date":"Sep 1988","start_date":"Apr 1984","subtitle":"Times Publications, Inc.","title":"President and Publisher"}],"url":""}]', '["“March 21, 2008 To whom it may concern: It was my pleasure to work with Jim Striplin at One Source Phone Guide. Mr.Striplin was the leader of the organization in every sense of the word. Jim is extremely organized and has excellent leadership and motivational skills. His business and team skills are outstanding and he effectively selected managers to maintain efficient operations. Jim always went above and beyond what was required of him to promote professionalism and growth within the organization. He also brought his creative skills to bear in many areas and he always carried off his responsibilities with quality, professionalism and creative flair. I was consistently impressed by both Jim’s attitude and by his performance on the job. Jim was always a willing team mate as well as our organization leader. He had an excellent rapport not only with our team but also with our clients and members of our professional community. He has an outstanding reputation and is very well respected within the industry. Jim will be an asset to any employer and I recommend him without reservation for any endeavor he chooses to pursue. Sincerely, Angela Smith”","“Jim was an inspirational leader that built an organization from the ground up, blindsided the competition through innovative and market-driven strategy, attracted additional executive talent and created an organizational of leaders while generating a tremendous ROI for his investors. Jim leveraged his past record of entrepreneurial success to create and guide a market leader.”"]']### Assistant: The agent's job is to support and deliver consulting projects for oil midstream and downstream chemical teams, and today the user is reaching out to the agent because they need assistance in recruiting insurance professionals for their financial services business.
### Human: Agent: ['Elliot Miller', 'Experienced business leader with demonstrated success creating value on legal, human resources, corporate development, and operations teams. Provided legal, HR, and compliance counsel to startups and SMBs; built strategic relationships with customers and partners; managed SaaS business unit. JD from the University of Denver and BS in international business administration from George Washington University.', 'SVP, People Ops, Legal, and Corp Dev at Wowza \| We empower businesses to unlock the value of video', 'Wowza Media Systems', '[{"company":"Wowza Media Systems","company_id":"wowza-media-systems","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Wowza Media Systems","title":"SVP, People Ops, Legal, Corp Dev"},{"description":"","duration":"Aug 2019 Mar 2020 8 months","duration_short":"8 months","end_date":"Mar 2020","start_date":"Aug 2019","subtitle":"Wowza Media Systems","title":"SVP, Corporate Development & Legal"},{"description":"","duration":"Nov 2017 Aug 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2019","start_date":"Nov 2017","subtitle":"Wowza Media Systems","title":"GM, Wowza Streaming Cloud"},{"description":"","duration":"Mar 2016 Aug 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2019","start_date":"Mar 2016","subtitle":"Wowza Media Systems","title":"General Counsel"},{"description":"","duration":"Mar 2012 Mar 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Mar 2016","start_date":"Mar 2012","subtitle":"Wowza Media Systems","title":"Corporate Counsel & Business Development"}],"url":"https://www.linkedin.com/company/wowza-media-systems"},{"company":"Denver Angels","company_id":"denver-angels","location":"Denver, Colorado, United States","positions":[{"description":"Denver Angels is a group of investors committed to finding Colorado\'s fast-growing companies and providing angel capital. Denver Angels is a group of investors committed to finding Colorado\'s fast-growing companies and providing angel capital.","duration":"Jan 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Denver Angels","title":"Investor"}],"url":"https://www.linkedin.com/company/denver-angels"},{"company":"ACC Colorado","company_id":"associationofcorporatecounsel","location":null,"positions":[{"description":"","duration":"Jan 2012 Dec 2013 2 years","duration_short":"2 years","end_date":"Dec 2013","start_date":"Jan 2012","subtitle":"ACC Colorado","title":"Co-Chair, Programs & Sponsorship; Board Member"},{"description":"","duration":"Jan 2009 Dec 2011 3 years","duration_short":"3 years","end_date":"Dec 2011","start_date":"Jan 2009","subtitle":"ACC Colorado","title":"Communications Chair; Board Member"},{"description":"The Association of Corporate Counsel (ACC) is the world’s largest community of in-house counsel, serving the professional and business interests of attorneys who practice in the legal departments of corporations, associations, and other private-sector organizations around the globe.","duration":"Jan 2008 Jan 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2009","start_date":"Jan 2008","subtitle":"ACC Colorado","title":"Programs Co-Chair; Board Member"}],"url":"https://www.linkedin.com/company/associationofcorporatecounsel"},{"company":"Pendum LLC","company_id":"pendum-inc.","location":"","positions":[{"description":"Pendum is the nation’s largest independent provider of ATM services with 2,000 employees and nearly 70 locations in 45 states. Report directly to SVP, General Counsel and Assistant Secretary of this $200 million private equity turnaround. Pendum is the nation’s largest independent provider of ATM services with 2,000 employees and nearly 70 locations in 45 states. Report directly to SVP, General Counsel and Assistant Secretary of this $200 million private equity turnaround.","duration":"Dec 2009 Aug 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2011","start_date":"Dec 2009","subtitle":"Pendum LLC","title":"Director, Legal Affairs and Contracts Manager"}],"url":"https://www.linkedin.com/company/pendum-inc."},{"company":"Policy Studies","company_id":"policy-studies","location":null,"positions":[{"description":"Policy Studies Inc. is a national leader in health and human services software design and implementation, consulting, and business process outsourcing to government and private sector clients. Reported directly to the General Counsel of this $150 million private equity company.","duration":"Aug 2008 Dec 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2009","start_date":"Aug 2008","subtitle":"Policy Studies","title":"Associate Attorney"},{"description":"","duration":"Aug 2007 Aug 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2008","start_date":"Aug 2007","subtitle":"Policy Studies Inc.","title":"Staff Attorney"}],"url":"https://www.linkedin.com/company/policy-studies"},{"company":"Kissinger & Fellman, P.C.","company_id":"kissinger-&-fellman-p.c.","location":"","positions":[{"description":"","duration":"Sep 2006 Jun 2007 10 months","duration_short":"10 months","end_date":"Jun 2007","start_date":"Sep 2006","subtitle":"Kissinger & Fellman, P.C.","title":"Law Clerk"}],"url":"https://www.linkedin.com/company/kissinger-&-fellman-p.c."},{"company":"U.S. Federal Aviation Administration","company_id":null,"location":"","positions":[{"description":"","duration":"May 2006 Aug 2006 4 months","duration_short":"4 months","end_date":"Aug 2006","start_date":"May 2006","subtitle":"U.S. Federal Aviation Administration","title":"Law Clerk"}],"url":""},{"company":"Denver District Court","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2005 Nov 2005 6 months","duration_short":"6 months","end_date":"Nov 2005","start_date":"Jun 2005","subtitle":"Denver District Court","title":"Legal Intern"}],"url":""},{"company":"Weyerhaeuser","company_id":"weyerhaeuser","location":"","positions":[{"description":"Assisted overseas shipping group of Fortune 200 timber company with the planning and execution of complex overseas freight shipments. Assisted overseas shipping group of Fortune 200 timber company with the planning and execution of complex overseas freight shipments.","duration":"May 2000 Aug 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2002","start_date":"May 2000","subtitle":"Weyerhaeuser","title":"Intern, International Shipping Group"}],"url":"https://www.linkedin.com/company/weyerhaeuser"}]', '["Greg Ahern “We all know at least one lawyer joke... Elliot does not fit any of them perhaps that is why he is so good at what he does. Elliot not only understands broad areas of law from patents to acquisitions to employment and business contracts but he is not too proud to ask outside counsel for advice when needed. His biggest strength is his natural curiosity to understand how a business works and to create business contracts that are fair and bullet proof through straight forward negotiations.”","Jon Bourne “I highly recommend Elliot. He is a practical and extraordinarly talented attorney, and extremely well-respected by his colleagues -- an invaluable asset to any organization.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide legal, human resources, and corporate development counsel to startups and SMBs, and today the user is reaching out to the agent because they need legal advice and assistance with the acquisition of another non-profit organization.
### Human: Agent: ['Terry Barber', "Information Security Professional with 20 years of experience in the Information Security area of IT infrastructure. Subject Matter Expert for PCI DSS as I successfully managed EGS's PCI audit during the last four years of my tenure (2012-2015) including migration from PCI DSS 2.0 to 3.1. Subject matter expert in Vulnerability and Threat management with experience on an array of tools including Idera SQL Compliance Manager, Qualys vulnerability management tools, Rapid 7's Nexpose, and IBM's Qradar. Cyber Security Metrics Manager building a metrics reporting program from scratch utilizing the NIST CSF as the program framework. Experience in using McAfee, Symantec DLP, Active Directory, various SIEMs, SCCM and other security tools for metrics and analysis.", 'Information Security Manager - Security Analytics, Vulnerability Management at American Express Global Business Travel', 'American Express Global Business Travel', '[{"company":"American Express Global Business Travel","company_id":"american-express-global-business-travel","industry":"Travel Arrangements","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Oct 2016 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Oct 2016","subtitle":"American Express Global Business Travel","title":"Information Security Manager - Security Analytics, Vulnerability Management program"}],"url":"https://www.linkedin.com/company/american-express-global-business-travel"},{"company":"EGS Expert Global Solutions an Alorica Company","company_id":"expert-global-solutions","location":"Cocoa, Florida","positions":[{"description":"Sr. Information Security Analyst for EGS an Alorica Company. Providing governance and oversight for the IT infrastructure team at EGS, I consult with the engagement team for PCI, distribute the work to our team members, mentor and train the junior staff, as well as, provide procedural guidance for EGS in regards to our vulnerability management. Sr. Information Security Analyst for EGS an Alorica Company. Providing governance and oversight for the IT infrastructure team at EGS, I consult with the engagement team for PCI, distribute the work to our team members, mentor and train the junior staff, as well as, provide procedural guidance for EGS in regards to our vulnerability management.","duration":"May 2011 Oct 2016 5 years 6 months","duration_short":"5 years 6 months","end_date":"Oct 2016","start_date":"May 2011","subtitle":"EGS Expert Global Solutions an Alorica Company","title":"Sr. Information Security Analyst"}],"url":"https://www.linkedin.com/company/expert-global-solutions"},{"company":"Protocol Global Solutions","company_id":"protocol-global-solutions","location":"","positions":[{"description":"My position as Director of US IT Operations allows me to build a global team of IT Professionals, Mentor my team, and build a strong infrastructure supported by these professionals. My position as Director of US IT Operations allows me to build a global team of IT Professionals, Mentor my team, and build a strong infrastructure supported by these professionals.","duration":"2007 May 2011 4 years","duration_short":"4 years","end_date":"May 2011","start_date":"2007","subtitle":"Protocol Global Solutions","title":"Director of US IT Operations"}],"url":"https://www.linkedin.com/company/protocol-global-solutions"},{"company":"Mighty Net, Inc","company_id":null,"location":"","positions":[{"description":"As CTO/Director of Systems and Security, I am responsible for planning, implementing and maintaining the network infrastructure of a fast paced dot com. Additionally, I must stay up to date on current security standards and assure compliance for the company. Finally, as an integral part of the development process, I must seek out and recommend new technologies and processes for integration into the development environment. As CTO/Director of Systems and Security, I am responsible for planning, implementing and maintaining the network infrastructure of a fast paced dot com. Additionally, I must stay up to date on current security standards and assure compliance for the company. Finally, as an integral part of the development process, I must seek out and recommend new technologies and processes for integration into the development environment.","duration":"Oct 1999 Oct 2006 7 years 1 month","duration_short":"7 years 1 month","end_date":"Oct 2006","start_date":"Oct 1999","subtitle":"Mighty Net, Inc","title":"CTO/Director of Systems and Security"}],"url":""},{"company":"Big Boys RC and Hobbies, Inc","company_id":null,"location":"","positions":[{"description":"Big Boys RC & Hobbies was a retail Hobby Store, as President and CEO it was my responsibility to create all processes for the retail store including vendor associations, computer systems, personnel, customer service, and community interaction. Big Boys RC & Hobbies was a retail Hobby Store, as President and CEO it was my responsibility to create all processes for the retail store including vendor associations, computer systems, personnel, customer service, and community interaction.","duration":"Jan 1989 Oct 1999 10 years 10 months","duration_short":"10 years 10 months","end_date":"Oct 1999","start_date":"Jan 1989","subtitle":"Big Boys RC and Hobbies, Inc","title":"CEO"}],"url":""},{"company":"Rockwell International","company_id":"rockwell-automation","location":"","positions":[{"description":"As a thermal protections systems mechanic, I was responsible for installing, troubleshooting and engineering equipment in relation to the thermal protection systems of the space shuttle Columbia. Areas of expertise included the nose landing gear doors, external tank doors, FRCS, windows and instrumentation tile. As a thermal protections systems mechanic, I was responsible for installing, troubleshooting and engineering equipment in relation to the thermal protection systems of the space shuttle Columbia. Areas of expertise included the nose landing gear doors, external tank doors, FRCS, windows and instrumentation tile.","duration":"1979 1981 2 years","duration_short":"2 years","end_date":"1981","start_date":"1979","subtitle":"Rockwell International","title":"Thermal Protection Systems Mechanic"}],"url":"https://www.linkedin.com/company/rockwell-automation"}]', '["Skip Lahti “Terry managed our systems through our high growth years which put a huge demand on him to keep up with the needs of the company. Nearly single handed, Terry managed to meet these needs while at the same time providing a solid and secure infrastructure. One testament to Terry\'s contribution is the fact that we were constantly under cyber-attack (due to the nature of our business) and under his watch there was never a successful one. Not even the DOS attacks succeeded! Terry always approach his job cheerfully - no matter how high the pressure was or unreasonable the demands. A true team player!”","Damian Bushnell “Terry and I worked together as primary contacts for our respective comanies on a variety of projects. Terry was thorough and always made sure that his customer\'s needs were met. At the same time, he was a good partner and was willing to find common ground that would meet everyone\'s needs.”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to manage the company's information security and vulnerability management program, and today, the agent is reaching out to the user to discuss event security measures and ensure compliance with information security standards for an upcoming international event.
### Human: Agent: ['Craig Brey', 'Accomplished Professional offering 15 years of cross-functional management experience with particular strengths in P/L accountability, logistics, distribution, inventory control, safety compliance, supply chain operations, and vendor management. Proactively evaluate existing processes/procedures to identify areas of weakness and rapidly implement effective distribution, logistical and operational solutions which bolster productivity, eliminate redundancy, and slash expenses. Extensive team-building and staff leadership experience including hiring, employee/manager development, and performance optimization and recognition.', 'Senior Vice President of Operations - Schaefer&Gornell Brush', 'Schaefer Brush Manufacturing, LLC', '[{"company":"Schaefer Brush Manufacturing, LLC","company_id":"schaefer-brush-manufacturing-llc","industry":"Manufacturing","location":"United States","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Schaefer Brush Manufacturing, LLC","title":"Vice President of Operations"}],"url":"https://www.linkedin.com/company/schaefer-brush-manufacturing-llc"},{"company":"AVANTI Wind Systems A/S","company_id":"avanti-wind-systems-a-s","location":"New Berlin, WI","positions":[{"description":"","duration":"Sep 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Sep 2014","subtitle":"AVANTI Wind Systems A/S","title":"General Manager"}],"url":"https://www.linkedin.com/company/avanti-wind-systems-a-s"},{"company":"Independant Consultant","company_id":null,"location":"Greater Milwaukee Area","positions":[{"description":"• Created stronger work flow methodology, and process improvements which lead to better profits.• Improved Inventory Management practices, and reduced on dated inventory by 25%.• Reorganized 100,000sqft warehouse from non useful space to a profit generator 50k annually. • Conceptualized and created Customer Service Team and process flow for customer orders.• Directed and designed a new 20,000sqft TV/Broadcasting Studio to support sales growth.• Stimulated sales growth from 1.2million dollars to 2.0million dollars annually, by motivating Customer Service Team with performance based incentives.• Designed and Developed Scorecards (metrics) to measure employee performance which increased sales and productivity.","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Independant Consultant","title":"Operations/Logistics Consultant"}],"url":""},{"company":"Diamond Nexus Labs","company_id":"diamond-nexus-labs","location":"Greater Milwaukee Area","positions":[{"description":"• Spearhead full-scope daily business operations inclusive of P&L management, sales, production, shipping, inventory, distribution, human resources, continuous improvement, and vendor relations. • Managed companies growth from 4million dollars in annual sales to 25million dollars annually.• Responsible for entire Supply Chain from raw materials to finish goods, with overseas and domestic suppliers.• Forecasted and Planned 6million dollars inventory annually. • Resourcefully created marketing strategy to saturate Milwaukee market in bridal engagement rings, successfully boosting engagement ring sales by 30% at retail store.• Led technology initiatives (ERP, CRM and IS development) and improved database performance.• Developed inventory and purchase order system to expedite product movement and tracking.• Instituted brokering arm of business resulting in $5M in annual sales.• Streamlined overseas vendor processes to products for customers JIT, in turn reduced holding inventory by 50%.• Designed and Developed Vendor Scorecards (metrics) to evaluate Vendor Performance which improved Vendor Performance, Production Performance, and Sale Performance.","duration":"Feb 2006 Nov 2011 5 years 10 months","duration_short":"5 years 10 months","end_date":"Nov 2011","start_date":"Feb 2006","subtitle":"Diamond Nexus Labs","title":"Chief Operating Officer"}],"url":"https://www.linkedin.com/company/diamond-nexus-labs"},{"company":"American TV","company_id":"american-tv","location":"Greater St. Louis Area","positions":[{"description":"• Selected by President of the Company and Sr. VP of Distribution and Logistics to plan, build and lead the 350,000sqft distribution center.• Directed all aspects of logistics activities encompassing shipping, receiving, deliveries, inventory control, STF, warehouse security, service and transportation to support four retail stores in St. Louis Market.• Cost-effectively managed and maintained $6.5M budget.• Held accountability for $20M in inventory; maintained 99% accuracy.• Hired, trained, and directed team of 10 managers who supervised 125 front line employee","duration":"Jun 1988 Dec 2005 17 years 7 months","duration_short":"17 years 7 months","end_date":"Dec 2005","start_date":"Jun 1988","subtitle":"American TV","title":"Facility Manager/Corporate Warehouse Manager"}],"url":"https://www.linkedin.com/company/american-tv"}]', '["Dallas Green “Craig started working with Avanti in 2014 as the Operations Manager of our United States Business Unit. He was hired with the responsibility for all aspects of the operations including; fabrication, production, purchasing, sourcing, quality, and safety. Immediately he showed a strong initiative towards learning and understanding the details of the processes and systems we had in place and trying to find ways to improve upon them. Within months, Craig was a strong leader for his team with a positive attitude and a determination to find new solutions to some of our toughest challenges. In less than 18 months on the job, we asked Craig to step up to a new position as General Manager for the United States business, and he accepted the new responsibilities and set to work with the same enthusiasm, sitting with his new reports and establishing goals and creating strategy plans. His reports respect and communicate well with him and he has been able to improve the morale within the office.”","Melissa Piper, MHRM, PHR, SHRM-CP ““I had the pleasure of working with Craig while he was working in St. Louis, Missouri at our American TV distribution center. Craig always was very passionate about his job and the people he worked with. I was always very impressed with Craig\'s ability to be so organized and detailed in his work!”"]'] User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to optimize distribution and operational processes, and today the user is reaching out to the agent because they need assistance in improving the marketing and social media strategies for their bridal boutique.
### Human: Agent: ['Eunice Enriquez', 'Senior Business Systems Analyst with extensive experience in all phases of the software development life cycle. Demonstrated proven success in design, analysis, documentation, development, testing and implementation of application solutions in the financial industry. Consistently pursuing new challenges to continuously expand knowledge and share expertise.', 'Business Systems Analyst', 'Fiserv', '[{"company":"Fiserv","company_id":"fiserv","industry":"Information Technology and Services","location":"","positions":[{"description":"Data analytics, data cleansing, data mapping and system conversion to cloud-based data management warehouse for large volumes of regulatory and compliant financial transactions. Data analytics, data cleansing, data mapping and system conversion to cloud-based data management warehouse for large volumes of regulatory and compliant financial transactions.","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"Fiserv","title":"Business Systems Analyst"}],"url":"https://www.linkedin.com/company/fiserv"},{"company":"Enterprise Iron Financial Industry Solutions, Inc.","company_id":"eifis","location":"","positions":[{"description":"","duration":"2013 Mar 2017 4 years","duration_short":"4 years","end_date":"Mar 2017","start_date":"2013","subtitle":"Enterprise Iron Financial Industry Solutions, Inc.","title":"Sr. Business Analyst Consultant"}],"url":"https://www.linkedin.com/company/eifis"},{"company":"ING","company_id":"ing","location":"USA","positions":[{"description":"","duration":"2002 2012 10 years","duration_short":"10 years","end_date":"2012","start_date":"2002","subtitle":"ING","title":"Sr. Programmer Analyst"}],"url":"https://www.linkedin.com/company/ing"},{"company":"CitiStreet","company_id":"citistreet","location":"","positions":[{"description":"","duration":"2002 2008 6 years","duration_short":"6 years","end_date":"2008","start_date":"2002","subtitle":"CitiStreet","title":"Programmer/Analyst"}],"url":"https://www.linkedin.com/company/citistreet"},{"company":"CGI","company_id":"cgi","location":"New York Area","positions":[{"description":"","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"CGI","title":"Technical Analyst Consultant"}],"url":"https://www.linkedin.com/company/cgi"}]', '["Thomas Faber “I\'ve worked with Eunice over 7 years, I\'ve found her to be very flexible resourceful, and able to work under a tight deadline. We worked on new feed and process initiatives to enhance 401K product data at plan and participant level. She knew all aspects of the mainframe system, as well as the new Linux system, and was able to resolve system nuances, which affected translation of Data across Network portal, which were chief in completing the EDI daily and weekly feeds. Through our discussions, we were able to successfully test, and integrate both systems, as well gain additional technical knowledge.”","Joan Metzger “I have had the opportunity to work with Eunice at both CitiStreet and ING for the past 10 years. Eunice worked for me as a Senior Software Developer supporting the company\'s custom recordkeeping systems and SunGard\'s Omni Plus recordkeeping application with a technical expertise in COBOL, SQL on MainFrame, UNIX and LINUX platforms. While working for me, Eunice also had opportunity to utilize her business knowledge and technical writing skills acting as a BSA for several projects. I would highly recommend Eunice. Joan Metzger (Director IT Applications Development ING)”"]'] User: ['Gabriella Davis', 'I am a recent graduate of Florida State University and attained a bachelor’s degree in Marketing and a minor in the Italian language. I have experience with real estate development working on the marketing team as well as assisting the construction of 33 single family luxury homes.', 'Real Estate Development', 'Todd Michael Glaser', '[{"company":"Todd Michael Glaser","company_id":null,"location":"Miami Beach, Florida, United States","positions":[{"description":"","duration":"Jan 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Todd Michael Glaser","title":"Project Coordinator"}],"url":""},{"company":"Alta Developers","company_id":"altadevelopers","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Jun 2021 Jan 2022 8 months","duration_short":"8 months","end_date":"Jan 2022","start_date":"Jun 2021","subtitle":"Alta Developers","title":"Assistant Project Manager"}],"url":"https://www.linkedin.com/company/altadevelopers"},{"company":"Alta Developers","company_id":"altadevelopers","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Jun 2020 Aug 2020 3 months","duration_short":"3 months","end_date":"Aug 2020","start_date":"Jun 2020","subtitle":"Alta Developers","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/altadevelopers"},{"company":"Alta Developers","company_id":"altadevelopers","location":"","positions":[{"description":"","duration":"Jul 2019 Aug 2019 2 months","duration_short":"2 months","end_date":"Aug 2019","start_date":"Jul 2019","subtitle":"Alta Developers","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/altadevelopers"}]', '["Solange B Camet “I had the pleasure of working with Gabriella Davis. She is a promising young lady with an abundance of potential. She possesses many attributes that set her apart. Her strong determination, critical thinking, and creative mindset are an asset. She has a keen eye and assimilates new ideas and concepts quickly. I would love for her to be part of our permanent team. ”","LinkedIn User “I worked with Gabby for two consecutive summers and she is great! Passionate, always willing to learn and collaborate, and very creative. Hope we can work together again in the near future!”"]']### Assistant: The agent's job is to provide business consulting services in the real estate industry. Today, the user is reaching out to the agent because they need assistance with marketing strategies for a new real estate development project.
### Human: Agent: ['Joy Olivia Miller', "Whether you're designing a B2B website or writing a headline for a magazine interview, you're never wasting time if you make an effort to think about your audience and craft something memorable. In my role as the creative director at TBH, I get to tell stories with our savvy team of strategic thinkers who are passionate about solving website and digital marketing problems to help our clients accelerate their growth.", 'Multidisciplinary storyteller', 'TBH Creative', '[{"company":"TBH Creative","company_id":"tbhcreative","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"Oct 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Oct 2017","subtitle":"TBH Creative","title":"Content Strategist"},{"description":"Produced communication collateral (such as brochures, postcards, flyers, and banners); website design; blogging; social media marketing","duration":"May 2004 Oct 2017 13 years 6 months","duration_short":"13 years 6 months","end_date":"Oct 2017","start_date":"May 2004","subtitle":"TBH Creative","title":"Consultant"}],"url":"https://www.linkedin.com/company/tbhcreative"},{"company":"University of Chicago Magazine","company_id":"uchicago","location":"Greater Chicago Area","positions":[{"description":"Maintained the web presence for the University of Chicago Magazine (website and social media channels); created content for the \\"Lite of the Mind\\" department of the magazine; helped generate story ideas for the magazine and other departmental print and digital publications; managed the award-winning email newsletter (and its advertising) which was biweekly to over 200,000 friends and alumni of the University of Chicago Maintained the web presence for the University of Chicago Magazine (website and social media channels); created content for the \\"Lite of the Mind\\" department of the magazine; helped generate story ideas for the magazine and other departmental print and digital publications; managed the award-winning email newsletter (and its advertising) which was biweekly to over 200,000 friends and alumni of the University of Chicago","duration":"Dec 2008 Oct 2017 8 years 11 months","duration_short":"8 years 11 months","end_date":"Oct 2017","start_date":"Dec 2008","subtitle":"University of Chicago Magazine","title":"Interactive Content Editor"}],"url":"https://www.linkedin.com/company/uchicago"},{"company":"Bulletin of the Atomic Scientists","company_id":"bulletin-of-the-atomic-scientists","location":"Greater Chicago Area","positions":[{"description":"Managed the Bulletin\'s organizational brand and defined guidelines for use of the Doomsday Clock; managed the organization\'s art budget, vendors, design production schedules; created all print marketing and communications (including six annual magazines, biannual direct mail fundraising campaign materials, event invitations, readers, postcards, and more); assisted the director of digital publishing with website\'s visuals and provided additional design consultation for special interactive web projects","duration":"Dec 2004 Nov 2008 4 years","duration_short":"4 years","end_date":"Nov 2008","start_date":"Dec 2004","subtitle":"Bulletin of the Atomic Scientists","title":"Art Director"}],"url":"https://www.linkedin.com/company/bulletin-of-the-atomic-scientists"},{"company":"University of Chicago","company_id":"uchicago","location":"Greater Chicago Area","positions":[{"description":"Managed vendors, production schedules, and photoshoots, and design creation for a large volume of fast-paced print and web projects in the Office of Alumni Relations & Development Managed vendors, production schedules, and photoshoots, and design creation for a large volume of fast-paced print and web projects in the Office of Alumni Relations & Development","duration":"May 1999 Dec 2004 5 years 8 months","duration_short":"5 years 8 months","end_date":"Dec 2004","start_date":"May 1999","subtitle":"University of Chicago","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/uchicago"}]', '["Jacquie Spearman, PMP “Joy is amazingly creative and dedicated. Her work was profound and light years away from what we were doing at that time. Loyal and supportive to her colleagues and one of the hardest working women I\'ve ever met. I was honored to ever work with Joy and to learn a few creative \\"tricks\\" from her.”","Allan Burch “Joy is a brilliant art director and a remarkable creative professional. Since 2002, I have had the great fortune of being able to create many illustrations under her direction. As an art director, she exudes professionalism and conscientiousness, and brings to projects thoughtful and responsive communication, infectious creative energy, and meticulous attention to every last detail -- reflected not only in her always pristine direction, but also in one of the most supportive and appreciative working environments I have ever experienced. As a visual communicator, her selfless work ethic and savvy design skills impressed me to entrust her with my own business\' graphic needs. She is an extraordinarily generous talent, whose loyalty and support for illustration has lifted the quality and direction of both my art and my career. I cannot begin to recommend her highly enough.”"]'] User: ['Arinze Ogbonnia-Okoye PA-C', 'To provide and grow as a Physician Assistant; and to improve healthcare delivery in the underserved community of the New York boroughs', 'Emergency Medicine Physician Assistant', 'Lincoln Hospital', '[{"company":"Lincoln Hospital","company_id":null,"location":"Lincoln Hospital, Bronx, NY","positions":[{"description":"","duration":"Jul 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Jul 2020","subtitle":"Lincoln Hospital","title":"Emergency Medicine Physician Assistant"}],"url":""},{"company":"MedRite Urgent Care","company_id":"medriteurgentcare","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Apr 2021","subtitle":"MedRite Urgent Care","title":"Physician Assistant"}],"url":"https://www.linkedin.com/company/medriteurgentcare"},{"company":"Interfaith Medical Center","company_id":"intefaith-medical-center","location":"Brooklyn, New York, United States","positions":[{"description":"","duration":"Mar 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Interfaith Medical Center","title":"Emergency Medicine Physician Assistant"}],"url":"https://www.linkedin.com/company/intefaith-medical-center"},{"company":"Statcare Urgent Care & Walk-In Medical Care","company_id":"statcarewalkin.com","location":"Queens, New York, United States","positions":[{"description":"","duration":"Jun 2020 Jan 2021 8 months","duration_short":"8 months","end_date":"Jan 2021","start_date":"Jun 2020","subtitle":"Statcare Urgent Care & Walk-In Medical Care","title":"Physician Assistant"}],"url":"https://www.linkedin.com/company/statcarewalkin.com"},{"company":"Position Ignition","company_id":"position-ignition","location":"London, United Kingdom","positions":[{"description":"• Implemented a successful email marketing campaign resulting in a 15% increase in our client base• Tracked individual performance of all marketing channels; effectively optimizing our marketing activities• Analyzed industry information and delivered insights that helped Management in decision making • Implemented a successful email marketing campaign resulting in a 15% increase in our client base• Tracked individual performance of all marketing channels; effectively optimizing our marketing activities• Analyzed industry information and delivered insights that helped Management in decision making","duration":"Oct 2010 Apr 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2012","start_date":"Oct 2010","subtitle":"Position Ignition","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/position-ignition"},{"company":"Skye Bank Plc","company_id":"skye-bank-plc","location":"Lagos, Nigeria","positions":[{"description":"• Analyzed clients financials and recommended viable loan requests to the Management of the Bank• Generated consumer insight and maximized customer acquisition, retention and loyalty scheme• Built strategic mutual business relationships with Management of key business accounts • Analyzed clients financials and recommended viable loan requests to the Management of the Bank• Generated consumer insight and maximized customer acquisition, retention and loyalty scheme• Built strategic mutual business relationships with Management of key business accounts","duration":"Jan 2005 Sep 2009 4 years 9 months","duration_short":"4 years 9 months","end_date":"Sep 2009","start_date":"Jan 2005","subtitle":"Skye Bank Plc","title":"Key Account Manager, Corporate Banking"}],"url":"https://www.linkedin.com/company/skye-bank-plc"}]', '["Paul Baines “Arinze is an experienced marketing professional with a strong educational background and a clear sense of purpose. What I like particularly about Arinze though is his calm, focused, style. He\'s hard-working and has good judgment. He will be an asset to any organisation who decides to take him on.”","Ajodo Ocheja “Arinze is an outstanding, proactive, highly knowledgeable and dynamic Relationship Manager always in the face of the client selling the bank\'s products/services and ensuring exceptional service delivery at all times. His passion, commitment and drive for the job is second to none as well as his professional approach to assignments which makes him a pleasure to work with. He comes highly recommended.”"]']### Assistant: The agent's job is to provide creative direction and solve website and digital marketing problems, and today, the agent is reaching out to the user because they need assistance in improving healthcare delivery in the underserved community of the New York boroughs.
### Human: Agent: ['Michael Raff', 'Experienced in both marketing (Thought Leader Liaison) and sales (Area Business Manager) with a demonstrated history of working in the biotechnology industry. Strong business development professional skilled in Rheumatology, Nephrology, and many more specialties, Hospital Sales, Biotechnology, Access/Reimbursement and Buy & Bill.', 'Account Executive at Scipher Medicine', 'Scipher Medicine', '[{"company":"Scipher Medicine","company_id":"sciphermedicine","industry":"Biotechnology","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Scipher Medicine","title":"Account Executive"}],"url":"https://www.linkedin.com/company/sciphermedicine"},{"company":"Sanofi Genzyme","company_id":"sanofigenzyme","location":null,"positions":[{"description":"","duration":"Jul 2018 Apr 2021 2 years 10 months","duration_short":"2 years 10 months","end_date":"Apr 2021","start_date":"Jul 2018","subtitle":"Sanofi Genzyme","title":"Thought Leader Liaison"},{"description":"","duration":"Jul 2016 Jul 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2018","start_date":"Jul 2016","subtitle":"Sanofi Genzyme","title":"Executive Area Business Manager"}],"url":"https://www.linkedin.com/company/sanofigenzyme"},{"company":"Genentech","company_id":"genentech","location":"","positions":[{"description":"","duration":"Dec 2010 Jul 2016 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jul 2016","start_date":"Dec 2010","subtitle":"Genentech","title":"Clinical Specialist"}],"url":"https://www.linkedin.com/company/genentech"},{"company":"Biogen Idec","company_id":"biogen-","location":"","positions":[{"description":"","duration":"Jan 2006 Dec 2010 5 years","duration_short":"5 years","end_date":"Dec 2010","start_date":"Jan 2006","subtitle":"Biogen Idec","title":"Area Business Manager III"}],"url":"https://www.linkedin.com/company/biogen-"},{"company":"Amgen","company_id":"amgen","location":"","positions":[{"description":"","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"Amgen","title":"Professional Sales Representative"}],"url":"https://www.linkedin.com/company/amgen"},{"company":"Wyeth","company_id":"pfizer","location":"","positions":[{"description":"","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"Wyeth","title":"RSM"}],"url":"https://www.linkedin.com/company/pfizer"}]', '["“M. Michael and I collaborated the last 2 and 1/2 years while with Sanofi-Genzyme and I was very fortunate to have him a a partner. I transferred to his old LA territory and he was promoted to Thought Leader Liaison. Michael has solid long-standing relationships with rheumatologists all over Southern California and beyond. My transition to his role was seamless as he helped with making introductions to key customers in both in the community and at USC and Cedars. Michael was highly knowledgeable about the product, the market, and is well respected by his peers and customers alike. I would, without hesitation, recommend Michael. He would be a valuable asset as Thought Leader Liaison or as a sales professional to any company. ”","“I have known Michael for almost 5 years and he continues to amaze me with his accomplishments...personal as well as professional. Michael is a smart, talented and outgoing person who has been able to excel in his career through his scientific knowledge and his outgoing personality. He is someone that you would want on your team as he would only help the team raise to a higher echelon. Michael\'s perseverance, tenacity and ability to comprehend the dynamics around any situation is what makes him a leader and an exceptional team player. I would recommend Michael for any position as I\'m sure it would be a position that he will undoubtedly excel in.”"]'] User: ['Jenn Barnett', 'Specialties - vascular, thoracic, and general surgery', 'Certified Surgical Technologist - CV, Thoracic and Vascular.', 'University of Minnesota Medical Center', '[{"company":"University of Minnesota Medical Center","company_id":"university-of-minnesota-medical-center","industry":"Hospitals and Health Care","location":"Minneapolis, Minnesota, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jan 2019","subtitle":"University of Minnesota Medical Center","title":"Certified Surgical Technologist"}],"url":"https://www.linkedin.com/company/university-of-minnesota-medical-center"},{"company":"Jenn Barnett Photos","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jan 2007 - Present 15 years 5 months","duration_short":"15 years 5 months","end_date":"Present","start_date":"Jan 2007","subtitle":"Jenn Barnett Photos","title":"Owner"}],"url":""},{"company":"Midwest Events Magazine","company_id":null,"location":"White Bear Lake, MN","positions":[{"description":"Editing, graphic design and layout of each issue, ad creation, photography of endurance sports events around the Midwest including marathons, triathlons, cyclocross, cross country skiing, adventure races, sailing, kiteboarding, kayaking, and trail running. Editing, graphic design and layout of each issue, ad creation, photography of endurance sports events around the Midwest including marathons, triathlons, cyclocross, cross country skiing, adventure races, sailing, kiteboarding, kayaking, and trail running.","duration":"Jun 2011 Apr 2018 6 years 11 months","duration_short":"6 years 11 months","end_date":"Apr 2018","start_date":"Jun 2011","subtitle":"Midwest Events Magazine","title":"Editor"}],"url":""}]', '["Katie Baldwin “I met Jenn when she was doing a friends wedding that I was a part of in 2007. She immediately impressed everyone with her creative and unique style and easy going attitude. Jenn seems to put in much time with her clients going above and beyond time requirements. Additionally, we loved the slide show she put together to showcase the wedding photos. We sent them to our friends and someone actually booked her just by seeing the slideshow, as did I for my upcoming wedding.”","Heather Farrier AIFD “Jenn is an amazing photographer who has captured beautiful images of my daughter and family. She has also photographed our products in a very creative and exciting way! She is a fantastic person and an outstanding photographer! Heather Farrier AIFD”"]']### Assistant: The agent's job is to connect with healthcare professionals and promote biotechnology products, today the user is reaching out to the agent because they need assistance in understanding the applications of biotechnology in vascular, thoracic, and general surgery.
### Human: Agent: ['Margaret Willis', 'Margaret Willis Artist BioA bit of a joyful mad scientist, Margaret Willis loves to experiment with a plethora of materials, from oil-painted portraits, to up-cycled plastic bag crowns, to giant glue and fabric monsters. As an active traveler and explorer, she has been enthusiastically chronicling her world through her art since she was a small child. Margaret has exhibited her work nationally and internationally, and while she has lived in multiple states across the county, now proudly claims Utah as her home. Among her many jobs that have influenced her art, including fire-fighter, librarian, and café manager, she was also as an artist-in-residence and has worked for several non-profit art organizations, including the Eastern Oregon Regional Arts Council, the Salt Lake City Arts Council, the Sundance Film Festival, the Utah Arts Festival, and served as the Interim Director of the Utah Museum of Contemporary Art. She is currently the Art Director for a small residential treatment center in Salt Lake City, where she teaches her love of art and passion for life with her students.', 'Art Director at Eva Carlston Academy', 'Eva Carlston Academy', '[{"company":"Eva Carlston Academy","company_id":null,"location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"Feb 2014 - Present 7 years 9 months","duration_short":"7 years 9 months","end_date":"Present","start_date":"Feb 2014","subtitle":"Eva Carlston Academy","title":"Art Director"}],"url":""},{"company":"Utah Arts Festival","company_id":null,"location":"","positions":[{"description":"","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"Utah Arts Festival","title":"Children\'s Art Yard Coordinator"}],"url":""},{"company":"Utah Museum of Contemporary Art","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2013 Dec 2013 1 year","duration_short":"1 year","end_date":"Dec 2013","start_date":"Jan 2013","subtitle":"Utah Museum of Contemporary Art","title":"Interim Director"},{"description":"","duration":"Oct 2010 Dec 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2012","start_date":"Oct 2010","subtitle":"Utah Museum of Contemporary Art","title":"Visitor and Volunteer Services Manager"}],"url":""},{"company":"Salt Lake City Arts Council","company_id":"salt-lake-city-corporation","location":null,"positions":[{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"Salt Lake City Arts Council","title":"Twilight Concert Series, Festival Accountant"},{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Living Traditions Festival, Salt Lake City Arts Council","title":"Volunteer Coordinator"},{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Twilight Concert Series, Salt Lake City Arts Council","title":"Artist Liaison"}],"url":"https://www.linkedin.com/company/salt-lake-city-corporation"},{"company":"University of Utah","company_id":"university-of-utah---employment","location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"University of Utah","title":"Athletics Craft Area Coordinator"}],"url":"https://www.linkedin.com/company/university-of-utah---employment"},{"company":"Sundance Institute","company_id":"sundanceorg","location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Sundance Institute","title":"Information Booth Coordinator"}],"url":"https://www.linkedin.com/company/sundanceorg"}]', '["Sarina Ehrgott “Since meeting Maggie at UMOCA, she has held progressively responsible leadership positions within the museum as the Visitor Services Manager, Volunteer and Intern Coordinator and, most importantly, Interim Director. Her bright personality, rock-solid work ethic, and hands-on leadership style always motivated our small team. Though Maggie spent the majority go her time managing UMOCA’s expenses, strategic planning, and public relations, she would never hesitate to pause her work help another staff member with a project when she was needed. Maggie has been an absolutely invaluable and effective leader for UMOCA, and will be an incredible asset to any organization seeking a creative and strategic mind.”","LinkedIn User “Working with Maggie was an absolute delight. She was always on top of her game and always a joy to work with. She is very knowledgeable and dedicated to the work she performs.”"]'] User: ['Bryan Rippeon', 'I am a passionate, self-motivated event planner that looks forward to new and challenging opportunities.', 'Event Ninja. Operations & Logistics Expert. Team Manager.', 'BYond Events Management', '[{"company":"BYond Events Management","company_id":null,"location":"Seattle, Washington, United States","positions":[{"description":"BYond Events Management is a premier event planning company offering an array of services. BYond Events Management is a premier event planning company offering an array of services.","duration":"Jun 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jun 2021","subtitle":"BYond Events Management","title":"President"}],"url":""},{"company":"Inman News","company_id":"inman-news","location":"Greater Seattle Area","positions":[{"description":"","duration":"Dec 2019 Mar 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2021","start_date":"Dec 2019","subtitle":"Inman News","title":"Director, Events"}],"url":"https://www.linkedin.com/company/inman-news"},{"company":"Zonda (formerly Hanley Wood)","company_id":"zondahome","location":null,"positions":[{"description":"","duration":"Oct 2015 Dec 2019 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2019","start_date":"Oct 2015","subtitle":"Zonda (formerly Hanley Wood)","title":"Director of Branded Events"},{"description":"Event Producer that strives to create a powerful user experience using stellar content and top notch logistical planning. • Direct planning, logistics and assessment throughout the event lifecycle for industry conferences, networking and client engagement events ranging from 100-person meetings to 55,000-person trade shows. • Ensure cohesion across content, sales, marketing and design for events to support attendee growth and reinforce brand alignment for flagship HW events, as well as client custom events.• Manage budgets of up to $2M per event to procure venues, speakers, vendors, supplies, lodging, entertainment and travel. • Integrate new software and technology into current processes for greater efficiency and productivity.","duration":"Jan 2013 Oct 2015 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2015","start_date":"Jan 2013","subtitle":"Zonda (formerly Hanley Wood)","title":"Senior Event Producer"}],"url":"https://www.linkedin.com/company/zondahome"},{"company":"National Guard Bureau","company_id":"national-guard-bureau","location":"Arlington, VA","positions":[{"description":"Project manager specializing in event planning and protocol. Plan, execute and supervise all high-level events for the Chief, National Guard Bureau.• Events include multi-day conferences, dinners, meetings, and black-tie galas, and range from 150 - 2,700 attendees, with budgets of up to $2.5 million. • Manage venue selection, assembly of hotel room blocks, scheduling transportation for distinguished visitors, coordination with protocol offices on security details, and escorting foreign dignitaries. • Create and manage 5-20 solicitations and contracts for venues and services per year and oversee legal review of documents to meet government contracting standards.• Prepare status reports and deliver briefings on high-visibility events to the Chief, National Guard Bureau and senior executive staff.• Design nationally and internationally publicized conference and meeting banners/logos used for marketing our events to the intended audience.","duration":"Aug 2007 Jan 2013 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2013","start_date":"Aug 2007","subtitle":"National Guard Bureau","title":"Executive Services - Events and Conference Management"}],"url":"https://www.linkedin.com/company/national-guard-bureau"}]', '["Stacey Soleil “Bryan was my key point person for a session I hosted at Inman Connect. What impresses me about Bryan is his keen sense of organization, eye for detail and his ability to identify exactly what is needed to harness success from an event. Whatever questions I had before/during/after the event, or whatever assets or elements I needed, Bryan was prompt in his response, professional in his delivery and always warm and accommodating along the way. He\'s a gem and will bring value to any organization that he partners with, no doubt. Thank you Bryan!”","Renee Funk “Bryan is a community builder, with outstanding leadership skills. Bryan has big vision organizational focus, and is generously focused on assisting those he works with growth and continued learning. ”"]']### Assistant: The agent's job is to coordinate logistics for events, and today, the agent is reaching out to the user because they need assistance in planning a high-profile conference for their organization.
### Human: Agent: ['Kirsten Atkinson', 'Kirsten Atkinson is a marketing communications and media leader with 20 years of industry experience, during which she’s built award-winning campaigns for blue-chip clients spanning various industries from packaged goods and technology, to beer and luxury automotive.Atkinson has expertise in traditional and emerging media, new social platforms, branded entertainment, addressable TV, experiential and digital, with innovation, measurement and data always at the forefront. She has worked at several leading global agencies, including Starcom, Deutsch, OMD and Team One. She has also served as Head of Media and Brand Integration at Walton Isaacson. Today she serves as VP, Client Partnerships at NBCUniversal where she leads portfolio solutions. Atkinson spearheaded the co-marketing agreement between Lexus and Marvel Studios to support the ground breaking released film, “Black Panther,” in February 2018. The 360-degree partnership included: traditional and new media support; co-branded & Super Bowl television spots; an influencer marketing campaign with Disney\'s Maker Studios; a custom vehicle with West Coast Customs, and major presence at Comic-Con, SEMA and the film\'s LA Premiere, to support the launch of the new 2018 Lexus LC 500. This unprecedented partnership celebrates the first black superhero-driven motion picture to hit the big screen—and has earned Atkinson a spot in the history books. Among the many industry awards and recognition already to her credit, Kirsten is among the 2016 “Top Women Executives in Advertising and Marketing" by Black Enterprise magazine; a 2015 Facebook Creative Award recipient; a 2014 Ad Age “Media Maven;” co-founder of ADCOLOR in Los Angeles and recipient of Adweek\'s 2012 "Media Plan of the Year" award.Atkinson received a B.A. in Mass Media Arts and Public Relations from Clark Atlanta University, VP on the ThinkLA Board, Co-chair of DIG and is a AAAA’s Institute of Advertising Studies recipient. She resides in Southern California with her two children.', 'VP, Client Partnerships at NBCUniversal Media, LLC', 'NBCUniversal Media, LLC', '[{"company":"NBCUniversal Media, LLC","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"United States","positions":[{"description":"","duration":"Oct 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Oct 2017","subtitle":"NBCUniversal Media, LLC","title":"VP, Client Partnerships"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"Walton Isaacson","company_id":"walton-isaacson","location":"Greater Los Angeles Area","positions":[{"description":"Built an integrated Media Planning and Buying department that leveraged innovation and branded entertainment partnerships to uniquely solve advertising and marketing challenges. Also led all new business and media operations for the department.","duration":"Mar 2015 Sep 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2017","start_date":"Mar 2015","subtitle":"Walton Isaacson","title":"SVP, Media & Brand Integration"}],"url":"https://www.linkedin.com/company/walton-isaacson"},{"company":"Team One Advertising","company_id":"team-one","location":"","positions":[{"description":"National and Local Broadcast, Digital, Social, Branded Entertainment and OOH planning for Lexus Automotive","duration":"Oct 2006 Feb 2015 8 years 5 months","duration_short":"8 years 5 months","end_date":"Feb 2015","start_date":"Oct 2006","subtitle":"Team One Advertising","title":"Media Director"}],"url":"https://www.linkedin.com/company/team-one"},{"company":"OMD","company_id":"omg_uk","location":"","positions":[{"description":"National Broadcast planning for Nissan North America","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"OMD","title":"Media Supervisor"}],"url":"https://www.linkedin.com/company/omg_uk"},{"company":"Deutsch","company_id":"deutsch","location":"Greater Los Angeles Area","positions":[{"description":"National Print and Broadcast planning for Mitsubishi Automotive","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Deutsch","title":"Media Planner"}],"url":"https://www.linkedin.com/company/deutsch"},{"company":"Mindshare","company_id":"mindshare","location":"Greater Los Angeles Area","positions":[{"description":"Global and Domestic Print and Online planning for Symantec Enterprise and Consumer divisions","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"Mindshare","title":"Media Planner"}],"url":"https://www.linkedin.com/company/mindshare"},{"company":"Starcom","company_id":"starcom1","location":"Greater Chicago Area","positions":[{"description":"Local Radio Buying for Miller Brewing Co.Integrated National Media Planning for Proctor & Gamble","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Starcom","title":"Media Planner/Buyer"}],"url":"https://www.linkedin.com/company/starcom1"}]', '["“Having worked with Kirsten on various initiatives at Team One and Walton Isaacson over the past several years, it’s very clear why she is so highly regarded within the national media landscape. Outside of her winning professional disposition, her intense drive and vision has consistently pushed me toward new ideas and solutions – she’s not only doing great things for her clients, but has made me better on the sales side as well. ”","“During my time as an intern at Team One, I had the privilege of working with Kirsten on a daily basis. Kirsten is a highly experienced media professional, who knows what her client wants and how to make it happen. She does an excellent job managing her team, and keeping up-to-date with the status of their assignments. Kirsten has done a wonderful job developing her team, and makes sure they have opportunities to own projects, and learn new skills. I enjoyed talking and learning from her very much, and it would be my honor to work with her again.”"]'] User: ['Sarah Edelman', 'Award winning marketer with a demonstrated history in brand strategy and event marketing.', 'Marketing at Homie 🏡 Tesla & Uber Alumni', 'Homie', '[{"company":"Homie","company_id":"homie-com","industry":"Real Estate","location":null,"positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Homie","title":"Director of Marketing"},{"description":"","duration":"Jan 2022 May 2022 5 months","duration_short":"5 months","end_date":"May 2022","start_date":"Jan 2022","subtitle":"Homie","title":"Senior Growth Marketing Manager"},{"description":"","duration":"May 2020 Dec 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2021","start_date":"May 2020","subtitle":"Homie","title":"Senior Marketing Manager, Local Marketing"}],"url":"https://www.linkedin.com/company/homie-com"},{"company":"Instawork","company_id":"instawork","location":"","positions":[{"description":"","duration":"Apr 2019 May 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2020","start_date":"Apr 2019","subtitle":"Instawork","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/instawork"},{"company":"Tesla","company_id":"tesla-motors","location":null,"positions":[{"description":"","duration":"Jun 2018 Apr 2019 11 months","duration_short":"11 months","end_date":"Apr 2019","start_date":"Jun 2018","subtitle":"Tesla","title":"Senior Marketing Producer"},{"description":"","duration":"May 2017 Jun 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2018","start_date":"May 2017","subtitle":"Tesla","title":"Regional Marketing Specialist"}],"url":"https://www.linkedin.com/company/tesla-motors"},{"company":"Uber","company_id":"uber-com","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Jun 2015 May 2017 2 years","duration_short":"2 years","end_date":"May 2017","start_date":"Jun 2015","subtitle":"Uber","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/uber-com"},{"company":"Red Bull","company_id":"red-bull","location":null,"positions":[{"description":"","duration":"Feb 2014 Jul 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2015","start_date":"Feb 2014","subtitle":"Red Bull","title":"Field Marketing Specialist"},{"description":"","duration":"Jun 2013 Feb 2014 9 months","duration_short":"9 months","end_date":"Feb 2014","start_date":"Jun 2013","subtitle":"Red Bull","title":"Digital Marketing Coordinator"},{"description":"","duration":"Apr 2010 Jun 2013 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 2013","start_date":"Apr 2010","subtitle":"Red Bull","title":"Field Specialist"}],"url":"https://www.linkedin.com/company/red-bull"},{"company":"Arizona State University","company_id":"arizona-state-university","location":"Tempe, AZ","positions":[{"description":"","duration":"May 2012 Dec 2012 8 months","duration_short":"8 months","end_date":"Dec 2012","start_date":"May 2012","subtitle":"Arizona State University","title":"Digital Marketing Specialist"}],"url":"https://www.linkedin.com/company/arizona-state-university"}]', '["Jennifer Jordan “I loved working with Sarah! During my time at Homie, I saw Sarah join us and lead the AZ market to new records. Then she moved into a new role leading seller growth marketing on my team. I was so impressed with Sarah\'s ability to prioritize projects and push initiatives across the finish line that required collaboration with multiple departments. She implemented a new chat feature that led to an influx of high quality leads and ran multiple tests on our website around product positioning and pricing that helped us increase customer volume and revenue. She diligently tracked lead volume and always surfaced relevant recommendations and insights. Sarah is also an expert communicator and public speaker, an incredibly creative marketer, and an amazing leader. I\'d love to work with Sarah again and highly recommend her!”","Teale Schuster “Sarah is an absolute pleasure to work with. She remains calm and focused in stressful situations and always does what she says she will. Sarah consistently exceeded all goals while adjusting to the ever changing needs of the business. Sarah is driven and creative with problem solving, always looking for solutions rather than focusing on bumps in the road. She would be an asset to any team! ”"]']### Assistant: The agent's job is to lead client partnerships at NBCUniversal, while today the user is reaching out to the agent because they need assistance in developing a strategic brand strategy for their upcoming event marketing campaign.
### Human: Agent: ['Mereille Nyang’ani', 'Experienced Manager in Client Services, Customer Service and Order Fulfillment with a demonstrated history of working in the wireless industry. Strong support professional skilled in Purchase Orders, Customer Service, Strategic Planning, Business Development, Sales Operations, Planning, Logistics, and Sales Management, Customer Focus Service, Manufacturing, Salesforce Driven. Oracle Cloud ERP, Software as a Service end to end processing.', 'Sr. Manager, Account Management at CalAmp', 'CalAmp', '[{"company":"CalAmp","company_id":"calamp-corp","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Oct 2021","subtitle":"CalAmp","title":"Sr. Manager, Account Management"},{"description":"","duration":"2013 Oct 2021 8 years","duration_short":"8 years","end_date":"Oct 2021","start_date":"2013","subtitle":"CalAmp","title":"Manager, Sales Accounts Specialists and Account Management"},{"description":"","duration":"Jan 2013 Dec 2015 3 years","duration_short":"3 years","end_date":"Dec 2015","start_date":"Jan 2013","subtitle":"CalAmp","title":"Sr. Supervisor - Sales Account Specialist"}],"url":"https://www.linkedin.com/company/calamp-corp"},{"company":"Oceanside Glasstile","company_id":"oceansideglasstile","location":"Carlsbad, CA","positions":[{"description":"Process customer purchase orders into sales ordersInterface with customers to successfully process their sales orders including RMAsWork closely with the Sales team, Finance team, and Shipping teamWork with international customers Process customer purchase orders into sales ordersInterface with customers to successfully process their sales orders including RMAsWork closely with the Sales team, Finance team, and Shipping teamWork with international customers","duration":"Aug 2007 Nov 2012 5 years 4 months","duration_short":"5 years 4 months","end_date":"Nov 2012","start_date":"Aug 2007","subtitle":"Oceanside Glasstile","title":"International Inside Sales Manager"}],"url":"https://www.linkedin.com/company/oceansideglasstile"}]', '["Patrick Goyarts “I highly recommend Mereille who leads CalAmp\'s Account Management team supporting 10 business segments globally. I\'ve known Mereille for 4 years and in that time have seen her grow from leading a team of 3 to 11 excellent Account Managers. The team supports 100\'s of customers and partners every day and 1,000\'s of Sales orders. They work closely with Global Sales and Supply Chain Management to ensure customer satisfaction #1, and that CalAmp achieves our revenue goals. We are very fortunate to have Mereille and the team. Thank you!”","John Elsner “I worked with Mereille of at least 6 years and she\'s a highly efficient, dedicated, and intelligent manager. Not to mention a heck of a lot of fun to be around. She\'d be a complement to any company.”"]'] User: ['Daniel Pitre', 'IT support service desk and implementation.', 'IT Support Engineer at Wieden + Kennedy', 'Wieden + Kennedy', '[{"company":"Wieden + Kennedy","company_id":"wieden---kennedy","industry":"Marketing and Advertising","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Wieden + Kennedy","title":"Information Technology Support Engineer"}],"url":"https://www.linkedin.com/company/wieden---kennedy"},{"company":"Leaf Logix Technology","company_id":"leaf-logix-technology","location":"","positions":[{"description":"As a software support specialist and Implementer for clients on the LeafLogix platform, I manage many day to day tasks for clients. This includes Training/Project management and troubleshooting support. Understanding our API and how third parties interact with our software is another big part of my work as an implementer. I help translate complex integrations so that clients can understand the functionality so they can be successful.","duration":"Jun 2020 Jun 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2021","start_date":"Jun 2020","subtitle":"Leaf Logix Technology","title":"Product Support Specialist"}],"url":"https://www.linkedin.com/company/leaf-logix-technology"},{"company":"Green Bits, Inc.","company_id":"greenbits","location":"Portland, Oregon Area","positions":[{"description":"I\'ve Launched 100+ plus store front businesses through salesforce integration and engaged in remote meetings to train businesses on Green Bits point of sale software. Facilitated onsite and remote training through VPN webinars. On the project administration side within Salesforce we had to design our task feed boards around the project. Wether the project was a single or multi location we would have to customize our Salesforce to fit the locations tasks. From the beginning I would set milestones set to track our clients progress. This always started off with a kick off call with the client via Zoom to gauge the length and complexity of the project. Typically our clients would complete their projects in a three week period. My team and I would typically assign eight to nine custom tasks related to project completion.On the customer facing side my tasks included kicking off projects using a powerpoint presentation I designed for my team. We then would schedule our trainings via calendly and Zoom. Each training session would last an hour. Teaching them all aspects of green bits. These trainings would consist of topics surrounding store setup and inventory training. When the customer was ready to launch I would setup a pre launch meeting via zoom to ensure they were prepared. This would involve things like testing hardware with demo accounts created by me. Part of the process was also making sure their products were built correctly and compliantly before they opened their doors. After their store launched we would schedule a 15 day check in. This involved doing a store audit going over best practices for their businesses.","duration":"Oct 2018 Mar 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2020","start_date":"Oct 2018","subtitle":"Green Bits, Inc.","title":"Implementation Specialist"}],"url":"https://www.linkedin.com/company/greenbits"},{"company":"Apple","company_id":"apple","location":null,"positions":[{"description":"Certified by Apple to teach apple software to customers and employees. My daily tasks included teaching workshop curriculums that were designed by apple corporate. Develop curriculums for Apple Camp and Field trip events at the store. Develop seminars to encourage employee learning of apple software. Facilitate one to one training directly with customers. We also offered consultation on software and hardware for creative businesses.","duration":"2013 Oct 2018 5 years","duration_short":"5 years","end_date":"Oct 2018","start_date":"2013","subtitle":"Apple","title":"Creative Personal Trainer"},{"description":"Apple Mobile device technician. Serviced and repaired iPhones. IOS Hardware And software troubleshooting. My daily tasks were maintaining a queue with appointments for the genius bar. Learning the processes of repairing replace iPhones and iPads. Mastering GCRM and macros within mobile genius o expedite my time management in the queue. Developed critical learning on the fly skills that evolved with fast paced changes in the company.","duration":"Apr 2011 May 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2013","start_date":"Apr 2011","subtitle":"Apple","title":"Technical Specialist"},{"description":"Computer and Mobile device sales consultant. Daily tasks included recommending apple hardware and software for various customers from students to professional users. Worked in three different cities learning the nuances of each market. Developed critical customer focus oriented skills that lead to later promotions within apple.","duration":"May 2008 Apr 2011 3 years","duration_short":"3 years","end_date":"Apr 2011","start_date":"May 2008","subtitle":"Apple","title":"Apple Specialist"}],"url":"https://www.linkedin.com/company/apple"}]', '["“Dan has an uncanny ability to come into work and tackle whatever he has in front of him with an infectiously positive attitude. He was an all star on our enablement team. Our customers and his fellow employees would consistently rave about him, and he was responsible for a ton of successful implementations here. Dan would make an excellent hire, and I hope I get to work with him again.”","“I worked with Dan for over a year, and you could tell immediately that he is a curious and driven person. Dan will never hesitate to advocate for customers or help others understand the struggles a customer might have. You can always rely on Dan to be the first to help or answer any questions for others. I often heard from clients that their favorite part of working with our company, was the fact that they got to work with Dan. ”"]']### Assistant: The agent's job is to provide IT support and implementation, and today the user is reaching out to the agent because they need assistance with troubleshooting and training on software integration.
### Human: Agent: ['Srinivasan Gopalan CISSP, CCNP, ITILv3', 'Provide Consulting, Operational and Tactical directions to medium and large businesses to minimize the potential risk to meet the business objectives by synergizing my multi-skill set of business acumen, technological expertise, leadership qualities and research-based thinking.', 'Principal Security Engineer at Comcast Cable', 'Comcast Cable', '[{"company":"Comcast Cable","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Comcast Cable","title":"Principal Security Engineer"}],"url":""}]', '["Cory Flynn “I have had the pleasure of working with Srini on some large scale security tool deployment projects. Srini is very easy to work with and often will go the extra mile (or more) to make sure the project is successful. It has been great to have an asset like Srini on the other side of the fence so I know my voice will be heard and understood. Srini has a great knowledge of the products he supports and when encountered problems/conflicts are handed professionally, efficiently and effectively. He is also a great team player and works well with all areas of management.”","LinkedIn User “Srini is my go-to guy for two major individual but inter-related security tool projects in the very large organization we work for. I find Srini to be an highly intelligent and motivated individual as well as an outstanding team-player that not only addresses his assigned duties but goes the extra mile to proactively reach out and develop relationships with customers/stakeholders and add great value to ensure customer satisfaction and successful implementation beyond the baseline SOW of work. An important fact about Srini is that he has the capacity to recognize opportunities to make a project LEAN through process improvement which positively impacts two major inter-related security tool projects. Srini is serious about understanding the technologies he works with as well as developing relaxed and fruitful relationships with stakeholders. and delivery partners Srini is so motivated that he worked his way across two related security tool projects with common stakeholders. By doing this, he has brought two teams together into one with a common goal. If Srini were not on my project teams, high-quality delivery would be more difficult. I recommend Srini as a major asset for information security technology engineering and delivery initiatives. I also feel that Srini should not be constrained as a Technical Engineer but would excel at advanced levels with additional responsibilities. ”"]'] User: ['Chris Egizi', "Accomplished Business Development and Talent Acquisition Executive with a proven track record of success. Develops high performance teams that consistently achieve their business goals and objectives, ensuring that their customer's needs are met in the process, and that the company's culture and core values are adhered to.", 'Independent Business Consultant', 'Various Clients & Business Partners', '[{"company":"Various Clients & Business Partners","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Providing consulting services with a focus on developing and implementing growth strategies, establishing best practices, securing new business and hiring producers. Providing consulting services with a focus on developing and implementing growth strategies, establishing best practices, securing new business and hiring producers.","duration":"Jan 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Various Clients & Business Partners","title":"Independent Business Consultant"}],"url":""},{"company":"College Interactive","company_id":"collegeinteractive","location":"Greater Boston Area","positions":[{"description":"Responsible for new business development and strategic partnerships to leverage the core technology platform. Responsible for new business development and strategic partnerships to leverage the core technology platform.","duration":"Jan 2017 Dec 2017 1 year","duration_short":"1 year","end_date":"Dec 2017","start_date":"Jan 2017","subtitle":"College Interactive","title":"Senior Vice President Business Development & Strategic Partnerships"}],"url":"https://www.linkedin.com/company/collegeinteractive"},{"company":"TechScreen, Inc.","company_id":"techscreen","location":"Greater Boston Area","positions":[{"description":"In today\'s fiercely competitive market, recruiters are challenged to source, screen and hire IT talent with the speed, volume and quality companies demand. TechScreen\'s patent-pending SAAS solution (also named TechScreen) enables non-technical recruiters to conduct, score and document a detailed technical interview without understanding the underlying technical content. As one of three founding executives, I focused primarily on sales and business development. In today\'s fiercely competitive market, recruiters are challenged to source, screen and hire IT talent with the speed, volume and quality companies demand. TechScreen\'s patent-pending SAAS solution (also named TechScreen) enables non-technical recruiters to conduct, score and document a detailed technical interview without understanding the underlying technical content. As one of three founding executives, I focused primarily on sales and business development.","duration":"Apr 2015 Sep 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2016","start_date":"Apr 2015","subtitle":"TechScreen, Inc.","title":"Managing Partner"}],"url":"https://www.linkedin.com/company/techscreen"},{"company":"Signature Consultants","company_id":"signature-consultants","location":"Woburn, MA","positions":[{"description":"Managed the company\'s National Division and its ERP practice. Serviced large accounts and emerging growth companies primarily in the healthcare, insurance, technology, and energy sectors. Provided IT consultants to systems integrators and professional services organizations as well. The National Division produced 30% growth in gross profit dollars from Q1 2014 to Q1 2015 . Successfully launched a new PeopleSoft Practice that had a $3.6M run-rate after nine months. Managed the company\'s National Division and its ERP practice. Serviced large accounts and emerging growth companies primarily in the healthcare, insurance, technology, and energy sectors. Provided IT consultants to systems integrators and professional services organizations as well. The National Division produced 30% growth in gross profit dollars from Q1 2014 to Q1 2015 . Successfully launched a new PeopleSoft Practice that had a $3.6M run-rate after nine months.","duration":"Oct 2013 Mar 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2015","start_date":"Oct 2013","subtitle":"Signature Consultants","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/signature-consultants"},{"company":"The Computer Merchant","company_id":"the-computer-merchant","location":"Norwell, MA","positions":[{"description":"Managed the company\'s Systems Integrator Services Practice, providing IT staff augmentation services and contingent workforce management solutions to SI\'s throughout the country.Lead a team effort to close a $100M per year domestic MSP with a large SI; negotiated the business terms and conditions, including the SLA\'s; staffed the program team, oversaw the implementation of the solution and subsequently managed the team. Consistently met all SLA\'s.A second team under my leadership earned sole source status and delivered on a $20M project staffing engagement for another national client, leading to several new streams of business.Surpassed annual business plan financial objectives throughout my four year tenure at TCM.","duration":"Mar 2010 Sep 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2013","start_date":"Mar 2010","subtitle":"The Computer Merchant","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/the-computer-merchant"},{"company":"TAC Worldwide","company_id":"advantage-technical","location":"","positions":[{"description":"Managed the company\'s IT Workforce Management Services business nationwide.Provided IT Staff Augmentation, Project Staffing, Project Consulting and Contingent Workforce Management Solutions to a blue chip client base that includes several market leaders.Lead the acquisition and integration of a $20+M IT Staffing firm that focused on sourcing and deploying project managers and business analysts for the healthcare and insurance markets.Lead a strategic pursuit that netted TAC Worldwide 250 new IT consultants on assignment, doubling our business at that large national account propelly TAC to #1 status nationally.Lead negotiatons that salvaged a long-standing MSP account (while maintaining a reasonable margin). Subsequently closed and successfully implemented a new MSP at a high growth, high profile software company on the west coast.Achieved budget and exceeded a 20% growth rate all four years.","duration":"Apr 2006 Dec 2009 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 2009","start_date":"Apr 2006","subtitle":"TAC Worldwide","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/advantage-technical"},{"company":"Genesis10","company_id":null,"location":"","positions":[{"description":"Managed a national IT staffing and consulting services firm that specialized in providing Project Managers, Business Analysts, Developers and QA Professionals to the Financial Services and Healthcare markets.The company exceeded it\'s plan, grew 40+% and eclipsed the $100M mark the year I was there. Managed a national IT staffing and consulting services firm that specialized in providing Project Managers, Business Analysts, Developers and QA Professionals to the Financial Services and Healthcare markets.The company exceeded it\'s plan, grew 40+% and eclipsed the $100M mark the year I was there.","duration":"Apr 2005 Apr 2006 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2006","start_date":"Apr 2005","subtitle":"Genesis10","title":"Senior Vice President"}],"url":""},{"company":"Kforce","company_id":"kforce","location":"","positions":[{"description":"Responsible for the East and Midwest Regions at Hall Kinion. Part of a three person team responsible for designing, developing and implementing a new strategy, value proposition and operating model for the company. Kforce acquired Hall Kinion.Subsequently, I managed the \\"National Champions\\" team for the IT Flex business at Kforce and served on the Executive Committee. Implemented the business model we created for HK across the Kforce banch network.Had a leadership role in the development and implementation of the growth strategy, the operating model, the company\'s best practices and the training of our core staff.","duration":"Aug 2002 Mar 2005 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2005","start_date":"Aug 2002","subtitle":"Kforce","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/kforce"},{"company":"Kenda Systems","company_id":"kenda-systems","location":"","positions":[{"description":"Managed a $50M national IT Staffing firm for the six months before 9/11 and the six months after.We managed to \\"keep the lights on\\" through this trying time. We also took the opportunity to develop and implement a sales and service delivery methodology. Managed a $50M national IT Staffing firm for the six months before 9/11 and the six months after.We managed to \\"keep the lights on\\" through this trying time. We also took the opportunity to develop and implement a sales and service delivery methodology.","duration":"Apr 2001 Apr 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2002","start_date":"Apr 2001","subtitle":"Kenda Systems","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/kenda-systems"},{"company":"Interrelate","company_id":null,"location":"","positions":[{"description":"Lead a regional sales and delivery team for a Marketing Solutions start-up company. Lead a regional sales and delivery team for a Marketing Solutions start-up company.","duration":"Jun 2000 Mar 2001 10 months","duration_short":"10 months","end_date":"Mar 2001","start_date":"Jun 2000","subtitle":"Interrelate","title":"Vice President East Region"}],"url":""},{"company":"TrainingNet","company_id":null,"location":"","positions":[{"description":"Responsible for building and leading the sales organization at an Internet start-up company Responsible for building and leading the sales organization at an Internet start-up company","duration":"Nov 1999 May 2000 7 months","duration_short":"7 months","end_date":"May 2000","start_date":"Nov 1999","subtitle":"TrainingNet","title":"Vice President of Sales"}],"url":""},{"company":"Renaissance Worldwide (formerly The Registry, Inc.)","company_id":null,"location":"","positions":[{"description":"Rapid expansion of roles and responsibilities over 13 years from Account Executive to Branch Manager to Regional Vice President to Co-President of a $500M business. My responsibility in that role spanned the Midwest, Southwest and West Regions of the U.S. Renaissance Worldwide provided both IT Project Consulting Services and premium IT Staff Augmentation support to a blue chip client base. The firm produced industry leading organic growth rates of double the average industry growth rates throughout the 90\'s.I was also actively involved in sourcing, qualifying, closing, integrating and managing strategic acquisitions to augment the organic growth and to get us access to new markets, new clients, new talent and complimentary capabilities and service offerings.","duration":"1986 1999 13 years","duration_short":"13 years","end_date":"1999","start_date":"1986","subtitle":"Renaissance Worldwide (formerly The Registry, Inc.)","title":"Co-President IT Consulting Services"}],"url":""}]', '["Don C. Peterson “Chris was the sponsoring executive in The Registry\'s acquisition of Shamrock, and then he was my boss. First of all, Chris was one of the primary reasons we chose to sell the company to The Registry. Our instincts proved right, Chris was exactly the great leader we believed he would be. It would take way more space than I have here to do justice to all of Chris\' talents and positive traits. He can sell with the best of them, he can inspire and lead, he can strategize and shape the future. He is one of the most talented professionals I\'ve ever been associated with. I hope we get to work together closely again someday.”","Jennifer Reynolds “I had the pleasure of working with Chris under his senior leadership roles with two companies. I admire his business savvy, leadership skill and style, and his deep understanding of what it takes to create a successful sales engine. He consistently remained focused on business growth and strategy, client satisfaction, and his teams. I would highly recommend Chris and admire him for his business and interpersonal skills as well.”"]']### Assistant: The agent's job is to provide consulting, operational, and tactical directions to medium and large businesses to minimize potential risks and meet business objectives, while the user is reaching out to the agent because they need assistance in developing and implementing growth strategies, establishing best practices, securing new business, and hiring producers.
### Human: Agent: ['Silvina Baldermann', 'Bicultural Spanish native linguist with over 25 years of experience in US. hispanic market advertising, production and linguistics. Skills include pan-regional language expertise, advertising copywriting, strategic planning, broadcast casting and production direction, transcreation, project management, market research and cultural adaptation.', 'US hispanic copywriting and production', "Macy's Inc.", '[{"company":"Macy\'s Inc.","company_id":"macy","industry":"Retail","location":"New York Headquarters","positions":[{"description":"Branding TV and Radio hispanic advertising strategy, copywriting, translation, casting and production direction. Cause marketing, loyalty and branding print and online media copy adaptation for the hispanic market in all the U.S. and Puerto Rico. Production of Macy\'s special broadcast projects like \\"Yes, Virginia\\", \\"Thalía Univision contest\\", etc. Branding TV and Radio hispanic advertising strategy, copywriting, translation, casting and production direction. Cause marketing, loyalty and branding print and online media copy adaptation for the hispanic market in all the U.S. and Puerto Rico. Production of Macy\'s special broadcast projects like \\"Yes, Virginia\\", \\"Thalía Univision contest\\", etc.","duration":"Sep 2011 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Sep 2011","subtitle":"Macy\'s Inc.","title":"Manager, Hispanic Market Creative"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Various clients","company_id":null,"location":"","positions":[{"description":"Whitney Museum, MoMA, NY City Council, IDT Corp., NY Botanical Gardens, Schering Labs, Bayer, Rite Shop, Merril Lynch, El Museo del Barrio, Green Team Advertising, NYC Hospitals CP Language, Eriksen Translations and The Wall Street Journal. Whitney Museum, MoMA, NY City Council, IDT Corp., NY Botanical Gardens, Schering Labs, Bayer, Rite Shop, Merril Lynch, El Museo del Barrio, Green Team Advertising, NYC Hospitals CP Language, Eriksen Translations and The Wall Street Journal.","duration":"2002 - Present 19 years","duration_short":"19 years","end_date":"Present","start_date":"2002","subtitle":"Various clients","title":"Independent Translator, Editor and Interpreter"}],"url":""},{"company":"Eriksen Translations Inc.","company_id":"eriksen-translations-inc.","location":"","positions":[{"description":"Manager, translation quality, cultural adaptation to US hispanic market, advertising copywriting. Manager, translation quality, cultural adaptation to US hispanic market, advertising copywriting.","duration":"May 2005 Oct 2010 5 years 6 months","duration_short":"5 years 6 months","end_date":"Oct 2010","start_date":"May 2005","subtitle":"Eriksen Translations Inc.","title":"Spanish Quality Manager"}],"url":"https://www.linkedin.com/company/eriksen-translations-inc."},{"company":"LanguageWorks","company_id":"languageworks","location":"","positions":[{"description":"Manager, Translation projects Manager, Translation projects","duration":"Apr 2004 Apr 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2005","start_date":"Apr 2004","subtitle":"LanguageWorks","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/languageworks"},{"company":"Jobson Publishing","company_id":"jobson-publishing","location":"","positions":[{"description":"Manager, online research studies. Manager, online research studies.","duration":"Mar 2003 Apr 2004 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2004","start_date":"Mar 2003","subtitle":"Jobson Publishing","title":"Research Manager"}],"url":"https://www.linkedin.com/company/jobson-publishing"},{"company":"Kantar Media Research","company_id":"kantar-media-research","location":"","positions":[{"description":"Manager, large pan-regional media and product research studies. Manager, large pan-regional media and product research studies.","duration":"Feb 2000 Feb 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2003","start_date":"Feb 2000","subtitle":"Kantar Media Research","title":"Research Manager - TGI for Latin America"}],"url":"https://www.linkedin.com/company/kantar-media-research"},{"company":"Ogilvy","company_id":"ogilvy","location":"","positions":[{"description":"Advertising campaing strategic platform design. Market research, account planning. Advertising campaing strategic platform design. Market research, account planning.","duration":"Feb 1995 Dec 1998 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 1998","start_date":"Feb 1995","subtitle":"Ogilvy","title":"Account Planner"}],"url":"https://www.linkedin.com/company/ogilvy"}]', '["Margarita Esther Gonzalez “Impeccable language skills; thoughtful, organized and knowledgeable project manager. Working with her has been a wonderful experience. ”","Florencia Agote “I have worked with Silvina for over 5 years now, and I have to say that she is an excellent linguist for projects English into Spanish for a US target audience. Her main areas of expertise are Banking and finance, healthcare and she is extremely well verse when it comes to marketing and copywriting. Silvina is also respectful of due date and times and she is knowledgeable of Trados and other tools. I will continue to send projects her way since she delivers top quality and she is a delight to work with.”"]'] User: ['Michael Dolan', 'Experienced Marketing Writer with a demonstrated history of working in the marketing and advertising industry. Skilled in Copywriting, Creative Development, Content Creation, Collaboration, and Digital Marketing. Strong media and communication professional with a Bachelor of Science focused in Advertising from Syracuse University.', 'Senior Copywriter at WH inc.', 'WH inc.', '[{"company":"WH inc.","company_id":"williams-helde-marketing-communications","industry":"Advertising Services","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Oct 2020","subtitle":"WH inc.","title":"Senior Copywriter"}],"url":"https://www.linkedin.com/company/williams-helde-marketing-communications"},{"company":"Assorted Companies","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"Mar 2015 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Assorted Companies","title":"Freelance Writer"}],"url":""},{"company":"World Vision USA","company_id":"worldvisionusa","location":"Greater Seattle Area","positions":[{"description":"","duration":"Mar 2015 Jan 2020 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jan 2020","start_date":"Mar 2015","subtitle":"World Vision USA","title":"Marketing Copywriter"}],"url":"https://www.linkedin.com/company/worldvisionusa"},{"company":"HyperRelevance","company_id":"hyperrelevance","location":"Silicon Valley","positions":[{"description":"","duration":"Jul 2014 Mar 2015 9 months","duration_short":"9 months","end_date":"Mar 2015","start_date":"Jul 2014","subtitle":"HyperRelevance","title":"Copywriter"}],"url":"https://www.linkedin.com/company/hyperrelevance"},{"company":"Coakley Heagerty (now HyperRelevance)","company_id":"coakley-heagerty","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jun 2011 Jul 2014 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2014","start_date":"Jun 2011","subtitle":"Coakley Heagerty (now HyperRelevance)","title":"Junior Copywriter"}],"url":"https://www.linkedin.com/company/coakley-heagerty"},{"company":"MRM Worldwide","company_id":"globalmrm","location":"","positions":[{"description":"","duration":"Jun 2010 Aug 2010 3 months","duration_short":"3 months","end_date":"Aug 2010","start_date":"Jun 2010","subtitle":"MRM Worldwide","title":"Intern"}],"url":"https://www.linkedin.com/company/globalmrm"},{"company":"Syracuse University","company_id":"syracuse-university","location":"Syracuse, New York Area","positions":[{"description":"","duration":"Aug 2008 Aug 2008 1 month","duration_short":"1 month","end_date":"Aug 2008","start_date":"Aug 2008","subtitle":"Syracuse University","title":"Orientation Leader"}],"url":"https://www.linkedin.com/company/syracuse-university"}]', '["John Avilla “I simply cannot say enough about this outstanding young man. He came to my attention several years ago via recommendation from one of my favorite clients. At the time, Michael was just finishing his undergraduate studies at Syracuse. He had a portfolio that showed a keen head for concept and talent for writing clear, concise and compelling copy. Needless to say I had the good fortune to hire him. In the years working with him, Michael has shown tremendous creativity, resiliency, collaboration, growth and maturity. I can always count on him to deliver. He is responsive to feedback and can deftly adjust his writing voice to match that of any client, from Cisco, to Schwab, Santana Row and more. He writes concepts for print and video with aplomb and can tackle knowledge leadership pieces for the financial and networking industries as well. Michael also helped create and found a conference for young agency professionals sponsored by MAGNET - the leading Global network of independent advertising agencies. The concept was original and has become a powerful professional development asset to the network and its member agencies. Michael is simply a writing rock star. I\'ve worked with many writers in my career, some seasoned, some new. Michael\'s talent exceeds the vast majority. He has earned and is most deserved of my highest recommendation.”","Meredith Zohar “I had the pleasure of working with Michael for two years at Coakley Heagerty. I was consistently impressed by his copy writing talent, aptitude for understanding complex information, and ability to craft a variety of creative options that touch on key value propositions. Michael has an amazing grasp on client needs and brand attributes, and is able to marry those with the values of the target audience to create compelling (and on-brand) content. Working with Michael was a joy because he is extremely hard working, dependable, and likable.”"]']### Assistant: The agent's job is to work as a Senior Copywriter at WH Inc., and today they are reaching out to the user because they need to collaborate on a marketing project for a client in the retail industry.
### Human: Agent: ['Phillip Turpin', 'We are delivering customer-centric applications and value driven solutions. If you are highly data-driven and committed to creating scalable technology platforms that enable business growth we need you! Our Product Engineering teams are growing – check out open tech positions here: https://bit.ly/2BOdvzm!', 'Executive Director of Engineering @ Ramsey \| Business and Technology Strategy Consultant', 'Ramsey Solutions', '[{"company":"Ramsey Solutions","company_id":"ramseysolutions-lampo","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Ramsey Solutions","title":"Executive Director of Product Engineering, Ramsey+ Global"},{"description":"The SmartDollar product engineering team builds the best in class financial wellness benefit that companies can provide for their employees. We\'re always hiring. If you\'re an engineer and you\'re looking to work in the spaces of mobile, micro-service, server-less, real-time event streaming, and recommendation engines all while providing HOPE to people who need it most. Reach out to me. I\'d love to grab a virtual coffee and have a chat.","duration":"Jun 2017 Jun 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2021","start_date":"Jun 2017","subtitle":"Ramsey Solutions","title":"Sr Director of Product Engineering, Financial Wellness"}],"url":"https://www.linkedin.com/company/ramseysolutions-lampo"},{"company":"Ramsey SmartDollar®","company_id":"ramsey-smartdollar","location":"Brentwood, TN","positions":[{"description":"","duration":"Jun 2015 Jun 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2017","start_date":"Jun 2015","subtitle":"Ramsey SmartDollar®","title":"Director of Digital Development, Financial Wellness"}],"url":"https://www.linkedin.com/company/ramsey-smartdollar"},{"company":"PatientFocus","company_id":"patientfocus","location":"Nashville, TN","positions":[{"description":"","duration":"Feb 2012 Jun 2015 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 2015","start_date":"Feb 2012","subtitle":"PatientFocus","title":"Director of Technology"}],"url":"https://www.linkedin.com/company/patientfocus"},{"company":"StyleNet.com","company_id":"www.stylenet.com","location":"Franklin, TN","positions":[{"description":"","duration":"Oct 2011 Apr 2012 7 months","duration_short":"7 months","end_date":"Apr 2012","start_date":"Oct 2011","subtitle":"StyleNet.com","title":"Director of Technology"}],"url":"https://www.linkedin.com/company/www.stylenet.com"}]', '["Brian W. “Phillip is one of the most dedicated and personable IT professionals I have ever met. He is technically sound and a great team leader and is not afraid of a challenge. I\'d gladly work with him again in the future.”","Jesse Gray “Phillip is the type of person that will look at the bar you set for him, and find a way to raise it higher. Phillip maintains great vision across any project assigned to him, he can anticipate and stay well ahead of any potential points of failure. Chances are if you come to him with a doubt, he has already built a system to handle it. Phillip has potential far beyond development and I would recommend him for any technical leadership position.”"]'] User: ['Angelle Humble, CSM', 'Recognized top performer with expert communications across stakeholders- including executive leadership, technical experts, and clients. Proven record of managing multiple projects simultaneously - on time, to scope, and within budget.', 'Sr. Manager, Product Operations at PAR Technology', 'PAR Technology', '[{"company":"PAR Technology","company_id":"partechnology","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"PAR Technology","title":"Sr Manager, Product Operations"},{"description":"Manager, Product Operations July 2020- Present● Building a framework for Product Operations organization from the ground up● Create metrics to help cross-functional teams become more efficient and data-driven● Acting Release Manager: SaaS production deployments● Drive cross-functional process creation and organizational adoption● Manage operational tools selection and upgrades (Jira/Confluence, product roadmap, etc)● Work closely with Product, Engineering, Customer Success and Support to help deliver customer solutionsSoftware Engineering Project Manager Sept 2019-July 2020● Act as cross-functional Scrum Master- remove blockers for teams, facilitate cross-functional communication across the organization● Manage third-party contract development teams● Server migration planning● Scrum of Scrums facilitator● Release management activities ● Manage teams of developers and stakeholders for CRM enhancement project","duration":"Sep 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Sep 2019","subtitle":"ParTech, Inc.","title":"Manager, Product Operations"}],"url":"https://www.linkedin.com/company/partechnology"},{"company":"NearShore Technology","company_id":"nearshore-technology","location":"Greater San Diego Area","positions":[{"description":"","duration":"Dec 2017 Oct 2018 11 months","duration_short":"11 months","end_date":"Oct 2018","start_date":"Dec 2017","subtitle":"NearShore Technology","title":"Project Manager"}],"url":"https://www.linkedin.com/company/nearshore-technology"},{"company":"Enertia Software","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2012 Dec 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Dec 2017","start_date":"Jul 2012","subtitle":"Enertia Software","title":"Project Manager"}],"url":""},{"company":"Consolidated Graphics","company_id":"consolidated-graphics","location":"Houston, TX","positions":[{"description":"","duration":"Dec 2008 Mar 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Mar 2012","start_date":"Dec 2008","subtitle":"Consolidated Graphics","title":"Manager- Applications Support"}],"url":"https://www.linkedin.com/company/consolidated-graphics"},{"company":"LSI Graphic Solutions Plus","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2004 Dec 2008 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2008","start_date":"Mar 2004","subtitle":"LSI Graphic Solutions Plus","title":"Project Manager/Account Manager"}],"url":""}]', '["Liza Powers “Angelle provided excellence service to my print company. I dealt directly with the Application Support Manager that reported to Angelle and she provided effective training for that person to assist me. When I needed resolutions and did escalate problems to her, she did everything in her power to ensure my clients received satisfaction and that better solutions were put in place to prevent future problems. She is very dedicated and has the rare work ethic that employers wish to find.”","Lauren Lawlis “I had the pleasure of working on Angelle\'s team as an Implementation and Application Support Project Manager. She quickly became someone I trusted. She is extremely reliable, trustworthy and provides a high quality of work. She handled difficult clients with the sincerity they needed. Additionally she is extremely detailed oriented. Her co-workers depended on her heavily for support, advice, and information because she was both helpful and knowledgeable. I would consider yourself lucky if you can add her to your team, she will raise the bar and continue to exceed your expectations.”"]']### Assistant: The agent's job is to recruit highly data-driven and committed individuals for open tech positions, and today the user is reaching out to the agent because they need assistance in building a framework for Product Operations and creating metrics to improve cross-functional efficiency.
### Human: Agent: ['Ashlee M.', 'I am a seasoned Director of Marketing with 15 years of strategic planning, brand development, and marketing campaign management experience on both client and agency sides; holding a B.F.A. and M.B.A. Recognized for demonstrating a natural aptitude for translating business and brand goals into actionable strategies to achieve tangible results, as well as for crafting and communicating compelling brand stories through multi-channel and multi-media campaigns. Professional focal points include go-to-market strategy, content creation, multi-media production, brand identity, market expansion, KPI/metrics tracking, advertising, sales planning, demand generation, team coaching, performance management, client partnerships, sales enablement, and int./ext. engagement. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and negotiation skills, as well as market analysis, project management, and resource management to support efficiency and maximum returns. Currently, I am the Director of Marketing, Americas Industrial with JLL. Under my leadership, I command all marketing efforts for a >$600MM industrial and supply chain business, aligning business and brand objectives while directing cross-functional teams in executing impactful go-to-market strategies, brand awareness campaigns, tech product launches, sales enablement plans, and more. In addition, I liaise with senior leadership, creative, and sales and product teams to ensure the company’s marketing support structure is driving the business forward with minimal expenditures. Colleagues describe me as a progressive, driven, strategic and innovative marketing expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.', 'Marketing Leader, Strategist & Creator', 'JLL', '[{"company":"JLL","company_id":"jll","industry":"Real Estate","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jan 2019","subtitle":"JLL","title":"Director of Marketing, Industrial"},{"description":"","duration":"Jun 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Jun 2015","subtitle":"JLL","title":"Senior Marketing Manager, Industrial"},{"description":"","duration":"Jun 2013 May 2015 2 years","duration_short":"2 years","end_date":"May 2015","start_date":"Jun 2013","subtitle":"Jones Lang LaSalle","title":"Marketing Manager, Los Angeles Region"}],"url":"https://www.linkedin.com/company/jll"},{"company":"Marketing + Design Consulting","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Oct 2007 - Present 14 years 5 months","duration_short":"14 years 5 months","end_date":"Present","start_date":"Oct 2007","subtitle":"Marketing + Design Consulting","title":"Myself"}],"url":""},{"company":"Athletic Propulsion Labs","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Unique sportswear company at the intersection of technology, performance and fashion, enabling athletes to maximize their potential in all aspects of their life. Unique sportswear company at the intersection of technology, performance and fashion, enabling athletes to maximize their potential in all aspects of their life.","duration":"2009 Jun 2013 4 years","duration_short":"4 years","end_date":"Jun 2013","start_date":"2009","subtitle":"Athletic Propulsion Labs","title":"Director of Marketing & Product Management"}],"url":""},{"company":"The UXB","company_id":null,"location":null,"positions":[{"description":"• Supervised digital and traditional accounts.• Fostered client relationships and interfacing with vendors and business partners.• Facilitated all communication between the client and internal resources.• Day-to-day planning, managing, and reporting of current and new projects. Developed creative and project briefs.• Management and art direction of advertisements, branding, direct mail and print collateral projects.• Led design design and development of e-commerce website with an overall budget of $1MM• Executed public relations campaigns that garnered worldwide press coverage in outlets such as ESPN, CNN, ABC, NBC, and The LA Times.• Graphic design and design strategy development, production, asset management, press checks, and photo shoot supervision.• Content creation and CMS maintenance, and analytics measurement• 2010 Webby Honoree for design and development of client fashion blog.","duration":"Jan 2010 May 2013 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2013","start_date":"Jan 2010","subtitle":"The UXB","title":"Director of Marketing"},{"description":"","duration":"Jan 2009 Jan 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2010","start_date":"Jan 2009","subtitle":"The UXB","title":"Marketing Project Manager"}],"url":""},{"company":"Moore & Associates, Inc.","company_id":null,"location":null,"positions":[{"description":"• Managed a team of 5 marketing associates.• Developed and implemented strategic marketing plans and continually analyzed, tracked, and reported on success measures such as press coverage, website hits, and patronage levels, which resulted in double-digit increases for all client accounts.• Creative direction of numerous branding, print, direct mail, radio projects and web projects.• Led the design and implementation of the public involvement element of California’s largest Blueprint planning project. • Created and managed primary and secondary market research and analysis initiatives that laid the foundation for the development of all strategic marketing plans.• Developed business proposals in response to numerous RFPs that resulted in a success ratio of 33 percent.","duration":"Mar 2008 Dec 2008 10 months","duration_short":"10 months","end_date":"Dec 2008","start_date":"Mar 2008","subtitle":"Moore & Associates, Inc.","title":"Marketing Director"},{"description":"• Managed the day-to-day activities of various client accounts• Relationship management• Preliminary review of deliverables• Marketing plan development and implementation• Invoicing• Vendor relationship management• Reporting and analysis","duration":"Aug 2006 Mar 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2008","start_date":"Aug 2006","subtitle":"Moore & Associates, Inc.","title":"Marketing Account Manager"},{"description":"• Implementation of marketing tactics for a variety of clients• Collateral development and production• Media buys and advertising development• Development and distribution of direct mail• Execution of public relations efforts","duration":"May 2006 Aug 2006 4 months","duration_short":"4 months","end_date":"Aug 2006","start_date":"May 2006","subtitle":"Moore & Associates, Inc.","title":"Marketing Coordinator"}],"url":""},{"company":"Nordstrom","company_id":"nordstrom","location":"","positions":[{"description":"","duration":"May 2001 Apr 2006 5 years","duration_short":"5 years","end_date":"Apr 2006","start_date":"May 2001","subtitle":"Nordstrom","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"The WB Television Network","company_id":"the-wb-television-network","location":"","positions":[{"description":"","duration":"Feb 2005 Dec 2005 11 months","duration_short":"11 months","end_date":"Dec 2005","start_date":"Feb 2005","subtitle":"The WB Television Network","title":"Creative Services"}],"url":"https://www.linkedin.com/company/the-wb-television-network"}]', '["Mary Tamaki “Ashlee is a highly creative and thoughtful marketing professional, with a strong work ethic. She is also a gifted designer, skilled in graphics, video editing, digital content development. I had the privilege of working with and co-leading the JLL Women\'s Business Network with Ashlee, where she demonstrated natural leadership, confident communications and a passion for exceptional results. She is a true talent, a gifted designer, a strategic marketer and effective project manager. She adds immense value to any team she works with. ”","LinkedIn User “Ashlee is probably the most creative designer I have worked with. She has been helping our firm create ads to help promote the firm\'s brand now for several years. I love that all I have to do is give her a few ideas of what I am hoping to achieve in a certain targeted ad and she comes back with several options to choose from and am always able to pick one and use it without any modifications. It\'s so cool to have worked with some one who compliments my weaknesses. I highly recommend Ashlee to anyone who is creatively challenged or does not have the right designer software and needs a professional touch.”"]'] User: ['Chris Smith', "I am an ITIL certified Network and IT Manager with a unique combination of technical knowledge and people mentoring skills. Over my 20+ years in Networking and IT, I have developed the ability to make complex items understandable at all levels of an organization. My goal is to find an organization where my extensive management experience in the Network Ops, Engineering, and Infrastructure IT arenas can be utilized to improve uptime and stability. I am able to turn an organization's Network and IT struggles into solutions.As part of my 20+ years in this field, I have vast experience supporting critical Network components for Fortune 100 financial and insurance organizations. Key areas of expertise include: - Network Ops & Engineering - Network Design & Implementations - Project Management - Change Management - Problem Management - Vendor ManagementAs part of my career supporting networks, I have successfully delivered multiple scalable production improvements across medium and large global network and computing environments. These improvements include: - Year over year improvement in EDS' Network Ops/Engineering Change Success Rate, improving it to 99.82%. - Played a key role in EDS avoiding over $6M in penalties by meeting all critical SLA measures for the Client - Successfully managed a Global MPLS project implementation for ALICO/MetLife with a budget of over $3 million - Received significant recognition for design and implementation of seamless network connectivity between MetLife and BlackRock as part of a large Corporate conversionMuch of this success has been built while managing an IT professional staff of varied skills and levels of responsibility, and has ranged from six staff members to upwards of 60, as well as being an individual contributor as a Sr. Net Eng and Sr. Proj Mgr. I am a proven facilitator of internal and external partnerships that have provided improved service to each organization where I have served.Specialties: - Cisco experience- Nortel experience- Cabletron/Enterasys experience- NOC and Tools experience (HP OpenView, Concord, CiscoWorks, Solar Winds, NetScout, OpNet, etc.)- Peregrine ServiceCenter- Change Management- Project Management- Problem Management- Incident Management- Vendor Management- Exemplary People management skills- Team builder- ITIL Foundations certification", 'Engagement Manager at Tata Consultancy Services, Supporting DuPont Merge & Spin Activities', 'Tata Consultancy Services', '[{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","industry":"Information Technology and Services","location":"Wilmington, DE","positions":[{"description":"Responsible for identifying and supporting migration of Non-ERP applications and Digital Assets from seller to buyer, as needed to support M&A activities. Responsible for identifying and supporting migration of Non-ERP applications and Digital Assets from seller to buyer, as needed to support M&A activities.","duration":"Oct 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Oct 2016","subtitle":"Tata Consultancy Services","title":"Engagement Manager"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"},{"company":"Louviers Technology, L.L.C.","company_id":"louviers-technology-l.l.c.","location":"Newark, Delaware","positions":[{"description":"Louviers Technology is an LLC that I formed in order to turn an organizations Network and IT struggles into solutions. Whether you need to update your small or mid-size company network environment, expand your operations, or improve your IT efficiency, Louviers has the ability to provide you the consulting and implementation services you need to help you achieve those goals. Let me turn your organization\'s Network and IT struggles into solutions!Accomplishments in this role include:• Provided network design, implementation, and troubleshooting support for wireless solution at local school, successfully completing terms of contract• Resolved wireless LAN issue for renovation company, successfully completing terms of contract• Provided scope of work and general IT support for local animal shelter, successfully completing terms of contract• Fixed malware infected workstation for local Accounting firm, successfully completing contract• Provided network design, implementation, and troubleshooting support for move of local finance corporation to new facility, successfully completing terms of contract","duration":"Jun 2009 - Present 12 years 5 months","duration_short":"12 years 5 months","end_date":"Present","start_date":"Jun 2009","subtitle":"Louviers Technology, L.L.C.","title":"Principal"}],"url":"https://www.linkedin.com/company/louviers-technology-l.l.c."},{"company":"TEKsystems at Exelon","company_id":"teksystems","location":"Kennett Square, PA","positions":[{"description":"Performing senior project management duties for expansion and refresh activities at Exelon Corporation. Projects assigned include:- Refresh of Cisco WAN Acceleration hardware at approximately 20 plants around the country.- Expansion of WAN connectivity for Nuclear power plants.- Managing migration from Checkpoint firewalls to Cisco ASA at multiple power and Data Center facilities across the U.S.- Reviewing Wind environment and performing Gap Analysis in order to turnover Production management of 40+ network locations to Network Operations.","duration":"Jun 2016 Sep 2016 4 months","duration_short":"4 months","end_date":"Sep 2016","start_date":"Jun 2016","subtitle":"TEKsystems at Exelon","title":"Network Project Manager"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"Pinnacle Technical Resources, for AT&T at DuPont","company_id":"pinnacle-technical-resources","location":"Wilmington, DE","positions":[{"description":"Supporting network divestiture of Chemours from DuPont, including designing and implementing Chemours 3rd party VPN solution, implementing and troubleshooting network connectivity solutions for middleware and e-mail gateways in AT&T Data Center environment, supporting InfoBlox IP Management rollout, and providing staff augmentation for DuPont Telecom Manager.• Solved multiple complex connectivity issues through new Data Center environment, working through many challenges with multiple vendor and Customer teams across global regions, ensuring risk and impact was mitigated• Developing new IP schema which will allow DuPont to convert from Public IP range to a 10.x internal IP range• Given autonomy by DuPont Telecom Manager to assign tasks, make decisions on design and implementations, direct AT&T and other DuPont vendor efforts, and provide IP Management and allocation functions for Chemours• Successfully worked with AT&T MSS to build IPSec VPN connectivity to multiple Chemours’ 3rd party providers. Responsible to develop and perform those migrations by coordinating across diverse teams and key DuPont & Chemours suppliers• Built and maintained network design documentation as part of Chemours divestiture and DuPont network enhancements• Planning and coordinated required upgrades for network and security hardware supporting DuPont and Chemours• Fostered strong collaborative work environment between AT&T and the DuPont/Chemours Operations teams","duration":"Oct 2014 Jun 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2016","start_date":"Oct 2014","subtitle":"Pinnacle Technical Resources, for AT&T at DuPont","title":"Network Architect"}],"url":"https://www.linkedin.com/company/pinnacle-technical-resources"},{"company":"MetLife","company_id":"metlife","location":"Wilmington, DE","positions":[{"description":"Responsible for project implementation of a global MPLS WAN rollout across North America, LatAm, and the EMEA regions. Successfully navigating Telco requirements across each country with a leading Managed Service provider. Working with Network and Security Engineers to ensure Security and functionality are hallmarks of this new environment. Ensuring that IT teams in each country are adhering to Corporate requirements to ensure the security and integrity of the Network. Manage the implementation of Nework and Security tasks by 3rd party providers, staying within required timelines.- Lead Project Network Engineer for move of major Network hub in UK. Handled project management and engineering roles to install new Cisco firewalls and routers. Move was successful with no impact to Western European business units, and came in 4% under budget- Handling design and implementation responsibilities as Senior Network Engineer for new Cisco VPN and Verizon MPLS circuits, as MetLife strengthens redundant connectivity to international offices. Examples include building dual encrypted GRE tunnels across MPLS for Colombia office; designing diverse, secure Network connectivity to BlackRock; designing diverse Network for new Vietnam joint venture; implementing a Cisco ASA Extranet firewall as part of divestiture of Pakistan location- Perform monthly Network Capacity analysis of Verizon MPLS Network and associated equipment","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"MetLife","title":"Senior Network Engineer"}],"url":"https://www.linkedin.com/company/metlife"},{"company":"Randstad Technologies at MetLife","company_id":"randstad-technologies-us","location":"Wilmington, DE","positions":[{"description":"Responsible for managing the project implementation of an MPLS WAN rollout to 25 countries (recently expanded to approximately 45 countries) across North America, LatAm, and the EMEA regions with $3 million project budget. Managed global Verizon MPLS WAN and Managed Security Services project implementation. Successfully navigated Telco requirements across each country with Verizon, successfully getting them to beat their quoted due dates to keep project on-track. - Coordinated Security remediation efforts across multiple system platforms, and tracked $3 million project budget. - Worked with Network and Security Engineers to ensure Security and functionality are hallmarks of this new environment. - Ensured that IT teams in each country were adhering to Corporate requirements to ensure the security and integrity of the Network. - Acquired technical knowledge of BlueCoat, Radius, Proofpoint, IBM Proventia, and Cisco ASA security devices to help hone my Network Engineering skillset.","duration":"Apr 2010 Mar 2012 2 years","duration_short":"2 years","end_date":"Mar 2012","start_date":"Apr 2010","subtitle":"Randstad Technologies at MetLife","title":"Sr. Telecom Project Manager"}],"url":"https://www.linkedin.com/company/randstad-technologies-us"},{"company":"HP","company_id":"hp","location":null,"positions":[{"description":"Roles performed during 2006-2007 included Manager of Legacy MBNA NOC environment, Operational Change Management (OCM) Executive, and Change & Implementation Manager for Network Operations. Most recently responsible for a geographically diverse team of 29 people and an expense budget of $2 million, which was managed utilizing SAP. - Given additional responsibilities in January 2008 for Problem Management, SLA Management, and Telecom Vendor Management roles because of improvement achieved with Change Success Rate, which improved from 99.50% to 99.82%, surpassing yearly goals for 2006 through 2008. - Provided all levels of Change and Problem SLA reporting and metrics for EDS and Client senior management. - Led reviews of over 1,200 high and medium severity incident records per month and identified methods to improve or eliminate downtime. This contributed to zero SLA penalty expense for 2008 contract year for first time in the history of contract with Client. Result saved over $6M in potential penalties. - Improved Problem Management processes within organization to increase efficiency through utilization of MS SharePoint. Allowed team to accurately track, update, and close Action Items using a web-based tool instead of utilizing individual spreadsheets.","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"HP","title":"Technical Delivery Manager/Service Support Executive, EDS on Bank of America Account"},{"description":"As part of transition from Bank associate to EDS associate, maintained management of Legacy MBNA NOC. Provided expanded support as part of integration of MBNA Network into Bank of America Network. Transition was extremely successful and surpassed expectations. Took on additional NOC responsibilities for Bank of America Merchant Services (BAMS) as part of Network transition to EDS in Fall 2006, with no increase in staffing. Saved over $100K in contractor staffing costs.During this period, managed 1,100 network changes per month performed by a geographically dispersed Network Ops team of 45 analysts across a Network of more than 30,000 devices. Standard changes included Network Transformation and upgrades, VoIP Transformations, Network stability, and MPLS conversions.","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"HP","title":"Technical Delivery Manager, EDS on Bank of America Account"}],"url":"https://www.linkedin.com/company/hp"},{"company":"Bank Of America","company_id":"bank-of-america","location":"","positions":[{"description":"Managed Legacy MBNA NOC during transition to Bank of America. Provided expanded support as part of integration of MBNA Network into Bank of America Network. Transition was extremely successful and surpassed expectations. Engaged in process of defining and providing information for RFP as part of planned outsourcing of Network to EDS. Managed Legacy MBNA NOC during transition to Bank of America. Provided expanded support as part of integration of MBNA Network into Bank of America Network. Transition was extremely successful and surpassed expectations. Engaged in process of defining and providing information for RFP as part of planned outsourcing of Network to EDS.","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Bank Of America","title":"Network Manager"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"MBNA / Bank of America","company_id":null,"location":"","positions":[{"description":"Responsible for managing the day-to-day 24x7x365 monitoring, management, and troubleshooting of the MBNA Global Data Network through the U.S. Telecom Command Center (NOC). Managed Network Operations of Company WAN/LAN using Tools such as HP OpenView, NetScout nGenius, Concord NetHealth, SolarWinds, Network General Sniffers, OpNet, Cabletron Netsight, and QIP.Led team in developing Perl scripts to proactively identify Network issues before they occurred. Implementing these improved toolsets provided benefit of improved Network uptime to surpass Team goal of 99.50%, despite 33% reduction in staff.Used established Change Management processes within Peregrine ServiceCenter to successfully manage implementation of the following projects: Data Network core, distribution, and access layer upgrades (Cisco); integration of Data, Voice and Video services onto IP backbone (VoIP); and continued expansion of network to US and international sites.Responsible for Vendor management of MBNA Telecom service providers. Worked with Telco’s (AT&T, Verizon, MCI) for national and international data circuits. Met with carriers regularly to track performance in supporting MBNA. Managed performance against contract of vendors IBM and Cisco in supporting the MBNA Network infrastructure.Facilitated weekly meetings to foster strong working relationship between MBNA America and MBNA International network operations and engineering teams.Key Telecom member of the MBNA Internal CERT Team, reviewing all published vulnerabilities.","duration":"2002 2006 4 years","duration_short":"4 years","end_date":"2006","start_date":"2002","subtitle":"MBNA / Bank of America","title":"Network Manager"}],"url":""},{"company":"MBNA America","company_id":null,"location":null,"positions":[{"description":"Promoted to VP and took on 24x7x365 management of the MBNA Data Network through Telecom Command Center (NOC), business partner/vendor FirewallOperations, 2nd and 3rd Level Implementations Operations, and Systems Management/Tools teams with a staff of 20 Network analysts and two Team managers. - Managed all Implementation and 2nd/3rd Level Network Operations which involved implementation and support of Cisco and Cabletron/Enterasys core, distribution, and access layers.- Implementations covered network types such as SNA, routed/frame relay, ATM, SONET, DWDM, Wide Area, Metropolitan Area, and Local Area (WAN/MAN/LAN). Supported successful accelerated rollout of a large-scale Cisco Network transformation to Gig-E over DWDM, which was completed in three months instead of original goal of 12 months.- Authorized and managed all Checkpoint firewall rule changes and F5 Load Balancer updates.- Managed implementation, support, administration, and operations of Network Toolsets on distributed platform. Expanded toolsets and Network Management and Implementation efforts to encompass MBNA Europe locations as part of $50 million SSE project.- Key Telecom member of the MBNA Internal CERT Team, reviewing all published vulnerabilities.","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"MBNA America","title":"Network Manager"},{"description":"During my first 13 years with MBNA, received five promotions, attaining level of Assistant VP, with responsibility for staff of three in MBNA’s Telecom Data 2nd/3rd Level and Implementations Operations group. Team was escalation point for the Telecom Command Center (NOC). Provided managerial and technical direction to others within the group to ensure successful 2nd/3rd Level troubleshooting and world-class Network implementations.- During 1992-1999, engaged in successful design, implementation, and management of encrypted Network connectivity to over 50 local, national, and international MBNA and vendor locations as part of continued rapid expansion of company.- Key member of team that rolled out initial Help Desk environment for MBNA.- Engaged in multiple tests of Network business/disaster recovery plans to support Mainframe, Midrange, UNIX, and NT platforms at off-site locations. All tests were successfully completed within recovery parameters.- Actively engaged in MBNA’s Y2K compliance setup and testing.- Lead analyst involved with planning and rollout of Video Teleconferencing at MBNA.","duration":"1987 2000 13 years","duration_short":"13 years","end_date":"2000","start_date":"1987","subtitle":"MBNA America","title":"Systems Liaison and Team Lead"}],"url":""},{"company":"U.S. Air Force","company_id":"united-states-air-force","location":"","positions":[{"description":"Telecommunications Specialist responsible for setting up and operating a mobile message switching van utilizing satellite and radio links. Supported several joint military branch exercises by building operational routing database and operating all aspects of message switching van. Selected for two month assignment to test new DOD communication equipment at Army facility in Arizona prior to Honorable Discharge. Attained clearance of Top Secret-SCI. Telecommunications Specialist responsible for setting up and operating a mobile message switching van utilizing satellite and radio links. Supported several joint military branch exercises by building operational routing database and operating all aspects of message switching van. Selected for two month assignment to test new DOD communication equipment at Army facility in Arizona prior to Honorable Discharge. Attained clearance of Top Secret-SCI.","duration":"May 1983 May 1987 4 years 1 month","duration_short":"4 years 1 month","end_date":"May 1987","start_date":"May 1983","subtitle":"U.S. Air Force","title":"Sergeant"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["Gareth Gore “I greatly enjoyed working with Chris who I found to be extremely capable, diligent and a real team player amongst his peers. Chris was a pleasure to deal with and was extremely personable. He will prove an invaluable asset to any organisation with whom he is employed.”","Peter Pantalone III “I had the opportunity to work with Chris on many Infrastructure projects involving MBNA to Bank of America and then to EDS transitions. Chris’s knowledge of the networks and his work ethic was second to none. Chris’s unwavering commitment to customer satisfaction and professionalism, at all times, was truly remarkable and noticed by both the IT and business sides of the house. He never turned down the opportunity to coach juniors when needed and always was able to get things moving in a positive direction even when transition related obstacles arose. It was a pleasure working with Chris and highly recommend him in any IT managerial position. Chris was truly an asset and I hope to work with him again.”"]']### Assistant: The agent's job is to lead marketing efforts for a large industrial and supply chain business, while the user is reaching out to the agent because they need assistance in improving the stability and uptime of their organization's network and IT infrastructure.
### Human: Agent: ['Courtney Franco', 'Experienced Enterprise Account Manager with a demonstrated history of working in the tech enabled human resources industry. Skilled in Renewals, Sales, Customer Relationship Management (CRM), and Project Management.', 'Strategic Account Executive at Even', 'Even', '[{"company":"Even","company_id":"even-responsible-finance","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Jan 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Jan 2022","subtitle":"Even","title":"Strategic Account Executive"}],"url":"https://www.linkedin.com/company/even-responsible-finance"},{"company":"Mineral","company_id":"trustmineral","location":null,"positions":[{"description":"","duration":"Jan 2020 Jan 2022 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2022","start_date":"Jan 2020","subtitle":"Mineral","title":"Senior Enterprise Account Manager"},{"description":"","duration":"Jul 2017 Jan 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2020","start_date":"Jul 2017","subtitle":"ThinkHR","title":"Account Manager, HCM Partnerships"},{"description":"","duration":"Oct 2016 Jul 2017 10 months","duration_short":"10 months","end_date":"Jul 2017","start_date":"Oct 2016","subtitle":"ThinkHR","title":"Senior Customer Success Manager, Strategic Accounts"},{"description":"","duration":"Sep 2015 Oct 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2016","start_date":"Sep 2015","subtitle":"ThinkHR","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/trustmineral"},{"company":"Country Drives Golf Center","company_id":null,"location":"Sunol, CA","positions":[{"description":"-Daily inventory is taken of all merchandise and orders are made bi-weekly. -Implemented new software system that allows customer to buy \\"key\\" that contains a bulk amount for a discounted price. The software helps track their names and usage and daily reports are taken to build tentative sales forecasts. -Built a website for the range, a Facebook fan page, and have increased their Yelp views. -Worked with Amazon Social and Yelp to place advertisements as well as sell an Amazon Social deal that sold over $1500 in one week-Developed Junior Golf Program-In six months of heavy personnel changes and taking on more of the hours and pushing sales, weekly net is up by 70%.","duration":"Dec 2013 Sep 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2015","start_date":"Dec 2013","subtitle":"Country Drives Golf Center","title":"Business Manager"}],"url":""},{"company":"Nordstrom","company_id":"nordstrom","location":"Walnut Creek, California","positions":[{"description":"I was promoted to Personal Stylist when the program was just piloting.-67% of my business was driven by solely my existing relationships. -Gave training classes such as Service is Selling for New Hire Orientations and Designer Denim seminars.-Piloted and presented a 10 designer vendor fair. It was very successful and is now still conducted every three months. -achieved the highest sales goals and received an award for a Customer Service Thank You letter. I was promoted to Personal Stylist when the program was just piloting.-67% of my business was driven by solely my existing relationships. -Gave training classes such as Service is Selling for New Hire Orientations and Designer Denim seminars.-Piloted and presented a 10 designer vendor fair. It was very successful and is now still conducted every three months. -achieved the highest sales goals and received an award for a Customer Service Thank You letter.","duration":"Oct 2006 Dec 2013 7 years 3 months","duration_short":"7 years 3 months","end_date":"Dec 2013","start_date":"Oct 2006","subtitle":"Nordstrom","title":"Personal Stylist & Management"}],"url":"https://www.linkedin.com/company/nordstrom"}]', '["Larkin Dahal “Courtney is phenomenal at what she does. She’s incredible at advocating for customer needs internally, while simultaneously defending the business and the product to the customer. She’s highly organized, efficient, and builds excellent relationships with client contacts at all levels, including executives. Courtney has extensive experience managing complex enterprise customers through the entire customer lifecycle- from implementation through renewal. In addition to her skills professionally, she’s an all-around wonderful person and colleague who never forgets a special occasion and is always willing to lend a helping hand. ”","LinkedIn User “ Courtney is my go to knowledge base of products, clients and overall customer workflows. She\'s always responsive and ready to help. Because of her extremely professional, responsive and empathetic demeanor, Courtney manages our most demanding clients and is directly responsible for churn mitigation and account expansion across that client base. Watching her conduct a webinar is awe inspiring. She has a soothing and compelling presence, never gets flustered when software decides to misbehave and is an absolute pro at managing difficult questions. Courtney is an extremely positive person to work with and is exactly the type of person you want as your customer facing ambassador. ”"]'] User: ['Kristin Wessel', 'Kristin_Wessel@yahoo.com A highly accomplished and perceptive human resources (HR) manager skilled in organizational development, benefits and compensation, talent acquisition, training and development, employee engagement, labor relations, workforce planning, and change/performance management. * HR Business Partner * Employee Relations * Coaching & Development * Reduction-In-Force * Performance Management * Succession Planning * Talent Acquisition and Recruitment * FMLA, STD, Payroll * Project Management * Employee Engagement * Achieve Global and DDI certified leadership trainer', 'Corporate HR Manager at NSK', 'NSK', '[{"company":"NSK","company_id":"nskamericas","industry":"Machinery Manufacturing","location":"Ann Arbor, Michigan, United States","positions":[{"description":"Responsible for corporate HR, Compensation, and Benefits. Responsible for corporate HR, Compensation, and Benefits.","duration":"Nov 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Nov 2020","subtitle":"NSK","title":"Corporate Human Resources Manager"}],"url":"https://www.linkedin.com/company/nskamericas"},{"company":"Dayco","company_id":"daycoofficial","location":"Troy, MI","positions":[{"description":"Managed HR function for corporate office as well as the US Aftermarket organization. Served as strategic HR leader to all functions and responsible for employee engagement, performance management, and roll out and communication of all HR initiatives. Managed HR function for corporate office as well as the US Aftermarket organization. Served as strategic HR leader to all functions and responsible for employee engagement, performance management, and roll out and communication of all HR initiatives.","duration":"Feb 2019 May 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2020","start_date":"Feb 2019","subtitle":"Dayco","title":"Corporate Human Resources Manager"}],"url":"https://www.linkedin.com/company/daycoofficial"},{"company":"Tenneco","company_id":"tenneco","location":"Monroe, MI","positions":[{"description":"Lead HR function at Tenneco\'s engineering technical center. Strategic business partner to all business units, including engineering, finance, purchasing, and sales at all levels. Lead HR function at Tenneco\'s engineering technical center. Strategic business partner to all business units, including engineering, finance, purchasing, and sales at all levels.","duration":"Jan 2016 Dec 2018 3 years","duration_short":"3 years","end_date":"Dec 2018","start_date":"Jan 2016","subtitle":"Tenneco","title":"Senior Human Resources Manager"}],"url":"https://www.linkedin.com/company/tenneco"},{"company":"La-Z-Boy","company_id":"la-z-boy","location":"Monroe, MI","positions":[{"description":"Lead HR for LZB\'s Corporate office (700 employees) in addition to supporting LZB\'s six (6) distribution centers throughout the US. Lead HR for LZB\'s Corporate office (700 employees) in addition to supporting LZB\'s six (6) distribution centers throughout the US.","duration":"May 2013 Dec 2015 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2015","start_date":"May 2013","subtitle":"La-Z-Boy","title":"Corporate Human Resources Manager"}],"url":"https://www.linkedin.com/company/la-z-boy"},{"company":"ZF Group","company_id":"zf-group","location":null,"positions":[{"description":"Spearheaded all functions of HR and Safety for 130 employee plant operation including payroll, benefits, employee relations and performance management.","duration":"Dec 2012 May 2013 6 months","duration_short":"6 months","end_date":"May 2013","start_date":"Dec 2012","subtitle":"ZF Group","title":"Sr. Human Resources Generalist"},{"description":"HR Business Partner to global quality, global health & safety and purchasing organizations with over 500 employees globally in China, Korea, Germany, Brazil, Mexico, Poland, Spain, Italy and the US.","duration":"Aug 2011 Dec 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2012","start_date":"Aug 2011","subtitle":"ZF Group","title":"Global Human Resources Business Partner"}],"url":"https://www.linkedin.com/company/zf-group"},{"company":"Yazaki North & Central America","company_id":"yazaki-north-america","location":"Canton, MI","positions":[{"description":"HR Business partner to seven (7) distribution centers throughout North America for supply chain, purchasing, Japanese OEM business unit, HR, finance, and engineering, with approximately 600 to 700 employees. Partnered with clients to ensure most-effective organization, achieving business and workforce planning objectives. Coached and counseled all levels of employees in order to optimize performance management. Led annual succession planning and talent review processes. HR Business partner to seven (7) distribution centers throughout North America for supply chain, purchasing, Japanese OEM business unit, HR, finance, and engineering, with approximately 600 to 700 employees. Partnered with clients to ensure most-effective organization, achieving business and workforce planning objectives. Coached and counseled all levels of employees in order to optimize performance management. Led annual succession planning and talent review processes.","duration":"Mar 2001 Aug 2011 10 years 6 months","duration_short":"10 years 6 months","end_date":"Aug 2011","start_date":"Mar 2001","subtitle":"Yazaki North & Central America","title":"Employee Relations, Senior Specialist"}],"url":"https://www.linkedin.com/company/yazaki-north-america"}]', '["Candace Kettner “I have worked with Kristin at two companies and hope we work together in the future as I found her to be a stellar HR team member. Kristin is truly a business partner to those leaders and teams she works with – learning the business, anticipating future issues, proactively implementing solutions, and building relationships with the entire team. Kristin has all the qualities you want in an HR leader including creativity, compassion, integrity, action orientation and future focus. Any organization would be fortunate to have her. ”","Maria Vince, MBA “I had the pleasure of working with Kristin at Dayco. Within her tenure, she was able to implement improvements in organizational communication, succession planning, and employee engagement, resulting in significant employee morale improvements. I can personally attest to Kristin\'s conflict management abilities. During her time at Dayco, she nurtured relationships through all levels in the organization and was a major driver of the cultural shift that has reinvigorated the staff. She has enormous talent and was a great asset to Dayco.”"]']### Assistant: The agent's job is to manage complex enterprise customers through the entire customer lifecycle, and today, the agent is reaching out to the user to discuss potential collaboration on implementing improvements in organizational communication and employee engagement within the user's company.
### Human: Agent: ['Jasmine Marshall', 'Marketing \| Community Engagement \| Development \| Events', 'Program Analyst at Partner Forces LLC', 'Partner Forces LLC', '[{"company":"Partner Forces LLC","company_id":"partner-forces-llc","industry":"Management Consulting","location":"Arlington, Virginia, United States","positions":[{"description":"• Develops and measures the effectiveness of internal and external communication strategies.• Measures effectiveness of internal and external strategic communications activities.• Manages internal communications (memos, newsletters etc.).• Drafts content (e.g. press releases) for mass media, internal and external websites.• Organizes initiatives; plans key events.• Collaborates with marketing professionals to produce copy for advertisements or articles.• Plans, coordinates, edits, and develops content for a variety of traditional and digital media (webinars,video production), special articles and features.• Monitors and researches media technology and trends to determine the most expeditious and appropriate avenues for disseminating information.• Performs other work-related duties as assigned.","duration":"Aug 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Partner Forces LLC","title":"Program Analyst \| Public Relations Specialist"}],"url":"https://www.linkedin.com/company/partner-forces-llc"},{"company":"CTR Management Group, LLC","company_id":"ctr-management-group-llc","location":"Arlington,","positions":[{"description":"Assists in coordinating logistics in support of local and national engagements (in person and via webinars, VTCs, etc.). ▪ Logistics support includes assisting Government subject matter experts in the manning of the exhibits to facilitate registration/check-in of personnel for conferences/events, information distribution, and fielding general information questions. ▪ Assists in the coordination of marketing activities with Government agency personnel and contractor employees. ▪ Develops and administers survey instruments to gather market data. Engages in promoting or creating an intended public image for the program. ▪ Advises the Government on protocol etiquette when interfacing with upper echelon of various agencies. ▪ Develops letters or forms of notification to advise personnel of overall protocol issues and efforts to encourage contacts and interaction with agencies. ▪ Writes select material for release to various communications media.","duration":"Oct 2019 Aug 2020 11 months","duration_short":"11 months","end_date":"Aug 2020","start_date":"Oct 2019","subtitle":"CTR Management Group, LLC","title":"Jr. Communications Specialist"}],"url":"https://www.linkedin.com/company/ctr-management-group-llc"},{"company":"Goodwill of Greater Washington","company_id":"goodwill-of-greater-washington","location":"Washington D.C. Metro Area","positions":[{"description":"Manages marketing and communications for community-based projects including local events and donation drives. ▪ Provides direction, coordination, and implementation of marketing, branding, and public relations for Goodwill of Greater Washington’s external marketing initiatives to include organization, execution and online promotion of experiential and grassroots efforts. ▪ Serves as the facilitator of external communications assets including the workforce development and fashion blogs, while providing content and support for social and digital media strategies. ▪ Served as interim Digital Marketing Manager for GGW. Managed all GGW social media platforms including automation, content creation, and paid advertising.","duration":"Feb 2018 Oct 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2019","start_date":"Feb 2018","subtitle":"Goodwill of Greater Washington","title":"Marketing & Community Relations Manager"}],"url":"https://www.linkedin.com/company/goodwill-of-greater-washington"},{"company":"THEARC - Building Bridges Across the River","company_id":"thearc-building-bridges-across-the-river","location":"Washington D.C. Metro Area","positions":[{"description":"▪ Helped to establish THEARC’s social media presence through the optimization of the Facebook page and creation of Twitter, Instagram, and Google Plus accounts. ▪ Created content for social media platforms. ▪ Updated THEARC’s website content including contact information, programs, and events. ▪ Created newsletter marketing copy, PowerPoint presentations, and marketing materials for special projects. ▪ Established THEARC’s texting platform to engage clients and members. ▪ Piloted THEARC’s community-centric direct mail plan and new web based mail platform. ▪ Designed and coordinated the order of printed materials such as banners, flyers, and posters. ▪ Distributed press releases and pitches to local and national media outlets. ▪ Coordinated catering and set up for internal events and meetings. ▪ Facilitated the planning, organization, and execution of small-scale events throughout the year. ▪ Drafted correspondence on behalf of the Director of Marketing and Community Engagement, Development Director, and Executive Director. ▪ Oversaw fundraising campaign that reached 500 funders and 6,000 subscribers. Contributed to the success of the Holiday Appeal campaign resulting in a $75,000 increase in revenue in 2016. ▪ Conceptualized new organization “voice” strategy in collaboration with BBAR leadership. ▪ Compiled THEARC\'s annual reports from 2012-2015 including photo selection, content, and financials. ▪ Introduced cloud sharing apps like Google Docs and Dropbox for backup file storage and remote file access. ▪ Built and managed the Development department’s monthly grant deadline calendar.","duration":"Dec 2012 Sep 2017 4 years 10 months","duration_short":"4 years 10 months","end_date":"Sep 2017","start_date":"Dec 2012","subtitle":"THEARC - Building Bridges Across the River","title":"Development and Marketing Manager"}],"url":"https://www.linkedin.com/company/thearc-building-bridges-across-the-river"},{"company":"Boys & Girls Clubs of Greater Washington","company_id":"boys-&-girls-clubs-of-greater-washington","location":"Washington D.C. Metro Area","positions":[{"description":"Promoted from the position of Camp Brown Registrar in August of 2011. ▪ Served as Executive Assistant to the Development Director of Boys & Girls Clubs of Greater Washington. ▪ Identified as key liaison to the CDO. Coordinated meetings with other department managers and served as the main liaison between program and administrative staff. ▪ Wrote official BGCGW correspondence on behalf of the Chief Development Officer and President & CEO. ▪ Managed BGCGW’s stewardship process including the Donor Perfect database and writing/editing/mailing of acknowledgment letters. ▪ Developed and delivered weekly and monthly reporting and presentations to the leadership team. ▪ Screened and routed calls for Chief Development Officer and department staff. ▪ Collaborated with administrative staff, human resources, and finance department, on special projects and events. ▪ Sorted and delivered mail to the appropriate staff and departments. ▪ Booked and confirmed appointments for the entire development team. ▪ Managed Chief Development Officer’s calendar. ▪ Completed weekly expense reports.","duration":"Apr 2011 Dec 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2012","start_date":"Apr 2011","subtitle":"Boys & Girls Clubs of Greater Washington","title":"Executive Assistant to Chief Development Officer"}],"url":"https://www.linkedin.com/company/boys-&-girls-clubs-of-greater-washington"}]', '["Tawana Lindsay “Jasmine was my go to person and assistant for my 40th Birthday Party at the Washington Navy Yard as well as assisted me with planning another Birthday Event very helpful and wonderful ideas.”","Crystal Marie McDaniels “From day one, Jasmine was the epitome of friendly professionalism. She was tasked with working with sometimes difficult people and often complex tasks that required effective priority assignment. I\'ve known 3 people in this role, and by far, she exceeded them all. Jasmine\'s work spoke so well for itself that she was recruited by another department before we could even get used to having her in our company for long. I am proud to call her a colleague, and only expect more greatness in her future!”"]'] User: ['Amanda Hanusa', 'I am a detail-oriented Event Sales Manager focused on exceeding expectations. By combining my energetic personality and passion for hospitality with my sales skill set and experience, I make corporate and client events meaningful and memorable! My vision is leading a team of people-focused professionals who partner to achieve business outcomes that align with our mission.', 'Event Sales Manager', 'Pinstripes', '[{"company":"Pinstripes","company_id":"pinstripes-inc","industry":"Entertainment Providers","location":"Greater Chicago Area","positions":[{"description":"","duration":"Jun 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2022","subtitle":"Pinstripes","title":"Event Sales Manager"}],"url":"https://www.linkedin.com/company/pinstripes-inc"},{"company":"ReliaQuest","company_id":"reliaquest","location":"Tampa, Florida, United States","positions":[{"description":"-Developed new onboarding program and onboarded over 300 new employees in first six months-Established processes and procedures stages timeline to increase team velocity and output-Coordinated schedules for presenters at company-wide meetings-Implemented agile processes with the team-Led quarterly business reviews along with presenting and representing the department -Developed new onboarding program and onboarded over 300 new employees in first six months-Established processes and procedures stages timeline to increase team velocity and output-Coordinated schedules for presenters at company-wide meetings-Implemented agile processes with the team-Led quarterly business reviews along with presenting and representing the department","duration":"Jun 2021 Jun 2022 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2022","start_date":"Jun 2021","subtitle":"ReliaQuest","title":"Learning Experience Designer"}],"url":"https://www.linkedin.com/company/reliaquest"},{"company":"Forrest Solutions","company_id":"forrestsolutions","location":"","positions":[{"description":"Responsibilities: -Maintain a high quality of services offered to clients through the managements of all service lines and procedures -Daily support liaison between client and FSO, ensuring 100% satisfaction of requests and inquiries -Staffing decisions including interviewing, hiring, mentoring, and performance management -Provide cost savings and service enhancement initiatives to client. Manage invoicing and billing between FSO and the client Responsibilities: -Maintain a high quality of services offered to clients through the managements of all service lines and procedures -Daily support liaison between client and FSO, ensuring 100% satisfaction of requests and inquiries -Staffing decisions including interviewing, hiring, mentoring, and performance management -Provide cost savings and service enhancement initiatives to client. Manage invoicing and billing between FSO and the client","duration":"Sep 2019 2021 2 years","duration_short":"2 years","end_date":"2021","start_date":"Sep 2019","subtitle":"Forrest Solutions","title":"Client Relationship Manager"}],"url":"https://www.linkedin.com/company/forrestsolutions"},{"company":"BENCHMARK, A Global Hospitality Company","company_id":"benchmark-pyramid-luxury-lifestyle","location":"St Pete Beach, Florida, United States","positions":[{"description":"Responsibilities: - Management of client portfolios, client interaction, and experience - Maintenance of account information - Encouragement of repeat business and conversion of new inquiries - Project management and budgeting to achieve company objectives - Market research of key competitionAccomplishments: -Held to a strict $12,000/week sliding scale quota - Hosted weddings with over 200 guests - Managed over 250 accounts - Provided clients with wedding day experiences that exceeded expectations","duration":"Nov 2017 May 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2019","start_date":"Nov 2017","subtitle":"BENCHMARK, A Global Hospitality Company","title":"Wedding & Catering Sales Manager"}],"url":"https://www.linkedin.com/company/benchmark-pyramid-luxury-lifestyle"},{"company":"PC JUNCTION, L.L.C.","company_id":"pc-junction-l.l.c.","location":"Baileys Harbor, Wisconsin, United States","positions":[{"description":"Responsibilities: - Business to business sales and marketing for the restaurant - Employee training on customer service expectations and company policies - Food supplier relationship management and negotiations - Hiring of new employees and supervision of kitchen and wait staffAccomplishments: - Worked from the hostess role up to the General Manager position - Contributed to achieving continuous recognition for \\"best restaurants to visit\\" in Door County","duration":"May 2006 Oct 2017 11 years 6 months","duration_short":"11 years 6 months","end_date":"Oct 2017","start_date":"May 2006","subtitle":"PC JUNCTION, L.L.C.","title":"General Manager"}],"url":"https://www.linkedin.com/company/pc-junction-l.l.c."},{"company":"Pinstripes","company_id":"pinstripes-inc","location":"Washington, District of Columbia, United States","positions":[{"description":"Responsibilities: - Create and maintain partner relationships - Sign and negotiate contracts with major clients - Train new and current employeesAccomplishments: - Averaged 10 new businesses per week - Doubled sales in Washington DC in 6 months - Resolved an average of 15 inquiries per day and regularly met company criteria in all fields - Designed menus for executives, clients, and large corporate events of over 300 guests Responsibilities: - Create and maintain partner relationships - Sign and negotiate contracts with major clients - Train new and current employeesAccomplishments: - Averaged 10 new businesses per week - Doubled sales in Washington DC in 6 months - Resolved an average of 15 inquiries per day and regularly met company criteria in all fields - Designed menus for executives, clients, and large corporate events of over 300 guests","duration":"Jan 2015 Aug 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2016","start_date":"Jan 2015","subtitle":"Pinstripes","title":"Catering Sales Manager"}],"url":"https://www.linkedin.com/company/pinstripes-inc"}]', '["Darcy Goshorn “Amanda stands out as one of the most passionate professionals amongst the folks with whom I\'ve worked throughout my career. Amanda & I worked together on ReliaQuest\'s enterprise-wide learning & development team, and I had the pleasure of collaborating with her primarily on the company\'s new employee onboarding experience, where she demonstrated her passion for providing a people-focused, polished new hire learning experience, in addition to her keen attention to every logistical detail. No stone was left unturned, and many of the newly hired employees spoke highly of their experience, thanks to Amanda\'s diligence. As a teammate, she brought her infectious enthusiasm & determined attitude to even the most challenging days on the job. I heartily recommend Amanda if you want an experience for your employees that\'s executed flawlessly. She\'s an incredible asset to the team lucky enough to have her in their service!”","Vanessa Mericle MS-IDT “Amanda\'s professionalism and attention to detail is second to none! She works tirelessly to ensure the ReliaQuest Learning experience is second to none. Her ability to keep a client centric approach to ensuring clear, consistent communications internally and externally, to find ways to improve processes has been a huge asset to our team as we continue to grow and scale. I am honored to work alongside Amanda and see her continue to grow her skillsets in learning experience design.”"]']### Assistant: The agent's job is to oversee marketing and community relations for a nonprofit organization. Today, the user is reaching out to the agent because they need assistance in planning a community-based event for their company.
### Human: Agent: ['Mike Neece', 'Extensive experience in technology, health care, manufacturing and telecommunications. Excellent interpersonal, organizational and supervisory skills. Specialties: Budgeting, forecasting, closing, financial reporting, KPIs, metrics, cost analysis, technology cost, financial planning,vendor management, negotiating, pricing, P&L management', 'Chief Financial Officer at Tri-State Vacuum and Rental LLC', 'Tri-State Vacuum and Rental LLC', '[{"company":"Tri-State Vacuum and Rental LLC","company_id":null,"location":"Joaquin, Texas, United States","positions":[{"description":"Oilfield Services Salt Water Disposal (SWD) Oilfield Services Salt Water Disposal (SWD)","duration":"Dec 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Tri-State Vacuum and Rental LLC","title":"Chief Financial Officer"}],"url":""},{"company":"HealthTrackRx","company_id":"healthtrackrx","location":null,"positions":[{"description":"","duration":"Jul 2019 Nov 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2020","start_date":"Jul 2019","subtitle":"HealthTrackRx","title":"Chief Financial Officer"},{"description":"","duration":"Aug 2018 Jul 2019 1 year","duration_short":"1 year","end_date":"Jul 2019","start_date":"Aug 2018","subtitle":"HealthTrackRx","title":"Director of Accounting Corporate Controller"}],"url":"https://www.linkedin.com/company/healthtrackrx"},{"company":"med fusion","company_id":"med-fusion","location":"Lewisville Texas","positions":[{"description":"Manage accounting & finance for med fusion and ClearPoint LabsTreasury FPADeveloped annual operating, capital budget and 18 month forecastDeveloped cost allocation and P&L by revenue segment Manage accounting & finance for med fusion and ClearPoint LabsTreasury FPADeveloped annual operating, capital budget and 18 month forecastDeveloped cost allocation and P&L by revenue segment","duration":"Jan 2013 Aug 2018 5 years 8 months","duration_short":"5 years 8 months","end_date":"Aug 2018","start_date":"Jan 2013","subtitle":"med fusion","title":"Controller/Acting CFO"}],"url":"https://www.linkedin.com/company/med-fusion"},{"company":"Tatum","company_id":"tatum","location":"Dallas/Fort Worth Area","positions":[{"description":"Interim Controller for med fusion. Interim Controller for med fusion.","duration":"May 2012 Jan 2013 9 months","duration_short":"9 months","end_date":"Jan 2013","start_date":"May 2012","subtitle":"Tatum","title":"Project Consultant"}],"url":"https://www.linkedin.com/company/tatum"},{"company":"Wlodawsky Professional Staffing","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Interim CLEAR Manager for FedEx Office. Interim CLEAR Manager for FedEx Office.","duration":"Feb 2012 May 2012 4 months","duration_short":"4 months","end_date":"May 2012","start_date":"Feb 2012","subtitle":"Wlodawsky Professional Staffing","title":"Consultant"}],"url":""},{"company":"RR Donnelley (formerly Bowne & Co.)","company_id":null,"location":"","positions":[{"description":"Manage accounting and finance for Bowne IT division.Negotiate and execute vendor contracts for hardware, software and the related maintenance.Lowered annual maintenance cost over $300,000.Assist development of strategic plan for IT.Decision maker on treatment of technology internal and external cost for SOP 98-1.Developed and implemented cost allocation model.Develop annual operating/capital budget and quarterly forecast. Manage accounting and finance for Bowne IT division.Negotiate and execute vendor contracts for hardware, software and the related maintenance.Lowered annual maintenance cost over $300,000.Assist development of strategic plan for IT.Decision maker on treatment of technology internal and external cost for SOP 98-1.Developed and implemented cost allocation model.Develop annual operating/capital budget and quarterly forecast.","duration":"Nov 2007 Nov 2011 4 years 1 month","duration_short":"4 years 1 month","end_date":"Nov 2011","start_date":"Nov 2007","subtitle":"RR Donnelley (formerly Bowne & Co.)","title":"Director Finance"}],"url":""},{"company":"Alliance Data Systems (Division sold to Bowne & Co. Nov. 2007)","company_id":null,"location":"","positions":[{"description":"Directed accounting, estimating and credit and collections for $45 million in sales division of Alliance Data Systems.Performed working capital calculation for sale of Alliance Data Systems - Mail Services division to Bowne & Co.Managed over $90 million in client\'s postage funds.Developed and implemented internal controls for Sarbanes-Oxley requirements.Reduced outstanding aged accounts receivable for over 90 days from 20% to 3%.Developed and implemented cost pers for financial analysis and pricing.","duration":"Mar 2004 Nov 2007 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2007","start_date":"Mar 2004","subtitle":"Alliance Data Systems (Division sold to Bowne & Co. Nov. 2007)","title":"Director Finance"}],"url":""},{"company":"Commercial Metals","company_id":"commercial-metals-company","location":"Seguin, Texas and Dallas, Texas","positions":[{"description":"","duration":"1995 2004 9 years","duration_short":"9 years","end_date":"2004","start_date":"1995","subtitle":"Commercial Metals","title":"Divisional Controller"}],"url":"https://www.linkedin.com/company/commercial-metals-company"},{"company":"Century Telecommunications","company_id":null,"location":"San Marcos, Texas","positions":[{"description":"","duration":"1989 1994 5 years","duration_short":"5 years","end_date":"1994","start_date":"1989","subtitle":"Century Telecommunications","title":"Controller"}],"url":""}]', '["Mike Washington “Mike Neece is an incredible senior leader who is extremely versatile. His ability to lead teams and optimize productivity of those teams is one of his greatest strengths. He diligently develops lasting relationships with team members, peers and management. People love to work for and with Mike because he is dependable, extremely loyal and highly capable. Mike would be an asset to any organization and I would welcome the opportunity to work with him again.”","LinkedIn User “I have worked with Mike since Bowne acquired the Mailbox division from Alliance Data Systems in 2007. He has exhibited an uncanny ability to weed through the issues and provide workable solutions. Over the past few years, I have come to rely on Mike for a honest opinion, a detailed analysis or a common sense solution. He is the epitome of a true finance professional as well as business partner. I have no doubt that he will be a invaluable asset to any organization. He has my highest recommendation.”"]'] User: ['Mesfin Yinesu', 'Enterprising and experienced Systems Administrator with great interest in network information security, network enhancement and new technology.', 'Systems Engineer II at Meridian Cooperative', 'Meridian Cooperative', '[{"company":"Meridian Cooperative","company_id":"meridiancoop","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Meridian Cooperative","title":"Systems Engineer II"},{"description":"","duration":"May 2018 Dec 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2019","start_date":"May 2018","subtitle":"Meridian Cooperative","title":"Systems Administrator III"}],"url":"https://www.linkedin.com/company/meridiancoop"},{"company":"Cobb and Douglas County Community Services Board","company_id":"cobb-county-community-services-board","location":null,"positions":[{"description":"","duration":"Jul 2007 May 2018 10 years 11 months","duration_short":"10 years 11 months","end_date":"May 2018","start_date":"Jul 2007","subtitle":"Cobb and Douglas County Community Services Board","title":"Systems Administrator (SP)"},{"description":"","duration":"Mar 2006 Jul 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2007","start_date":"Mar 2006","subtitle":"Cobb & Douglas Community Services Board","title":"Network Specialist"},{"description":"","duration":"Jan 2005 Mar 2006 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2006","start_date":"Jan 2005","subtitle":"Cobb & Douglas Community Services Board","title":"Microcomputer Tech Support"},{"description":"","duration":"Feb 2004 Jan 2005 1 year","duration_short":"1 year","end_date":"Jan 2005","start_date":"Feb 2004","subtitle":"Cobb & Douglas Community Services Board","title":"Clerk II"}],"url":"https://www.linkedin.com/company/cobb-county-community-services-board"},{"company":"Parkland College, Illinois","company_id":"parkland-college","location":"2400 West Bradley Ave., Chmapaign, Illinois 61821","positions":[{"description":"","duration":"Aug 2000 Aug 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2002","start_date":"Aug 2000","subtitle":"Parkland College, Illinois","title":"Computer Lab Monitor"}],"url":"https://www.linkedin.com/company/parkland-college"}]', '["Kay L. “Professional, extremely intelligent, knows networking, security, servers, and excellent customer service.”","Tod Citron “I previously served as the CEO of a complex/quasi-governmental behavioral healthcare organization that provided services to 15K people each year, employed 500 staff members, and had a $35M budget. As a NGO, we operated with razor thin financial margins and routinely ran with lean employee staffing. Regardless, when it pertained to our IS operations, we were cutting edge/entrepreneurial. Of the hundreds of people that I hired as the CEO, Mesfin Yinesu was truly the best. Mesfin was responsible for the entire systems network which was a critically important role. When Mesfin was confronted with a complex systems problem that required solving, he was calm/thoughtful, and then deliberate. I used to say about him that he never met a problem that he couldn\'t solve - it was absolutely remarkable! Mesfin has a smile that brightens the day. I would also comment about Mesfin that when he smiled, the clouds parted, and the sun would shine through. Again, and I don\'t say this lightly, he was my finest employee hire; and I have hired numerous C-suite level employees over the course of my career. In my life, I have never met a finer gentleman. ”"]']### Assistant: The agent's job is to manage financial planning and vendor management as the Chief Financial Officer at Tri-State Vacuum and Rental LLC. Today, the user is reaching out to the agent because they need assistance in optimizing network information security and network enhancement as a Systems Engineer II at Meridian Cooperative.
### Human: Agent: ['Mike Downie', 'I am the type of desginer that looks at the world around me, seeing all the graphic art that surrounds us, which includes the good, the bad, and the ugly, and wonders how I can improve on it. I love graphic design and how it impacts everyone. I work with digital and print design with focus in brand identity and ancillary application. My design style is clean, with a flair for texture and depth. These sensibilities will prove to be a great fit for any firm or design oriented job. I am interested in freelance design opportunities that will provide a foundation of experience to further my skills and bolster my portfolio.Specialties: Logo Design, Branding and Identity, Color Management, Photo Retouching, and Ancillary Application Rendering.', 'Art Director at The Stay at Home Chef and Farnsworth Media LLC', 'Farnsworth Media LLC', '[{"company":"Farnsworth Media LLC","company_id":"farnsworth-media-llc","industry":"Online Audio and Video Media","location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Farnsworth Media LLC","title":"Art Director"}],"url":"https://www.linkedin.com/company/farnsworth-media-llc"},{"company":"The Stay At Home Chef","company_id":"the-stay-at-home-chef","location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jun 2019","subtitle":"The Stay At Home Chef","title":"Art Director"}],"url":"https://www.linkedin.com/company/the-stay-at-home-chef"},{"company":"Downie Designs Creative","company_id":null,"location":"","positions":[{"description":"Downie Designs represents my freelance work experience from the time I graduated college to now. Downie Designs represents my freelance work experience from the time I graduated college to now.","duration":"Apr 2009 - Present 12 years 7 months","duration_short":"12 years 7 months","end_date":"Present","start_date":"Apr 2009","subtitle":"Downie Designs Creative","title":"Art Director/Designer"}],"url":""},{"company":"Teraflex","company_id":null,"location":"West Jordan, Utah","positions":[{"description":"","duration":"Jan 2018 Apr 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2019","start_date":"Jan 2018","subtitle":"Teraflex","title":"Graphic Designer"}],"url":""},{"company":"Fource Communications Limited","company_id":"fource-communications-limited","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jan 2016 Jul 2016 7 months","duration_short":"7 months","end_date":"Jul 2016","start_date":"Jan 2016","subtitle":"Fource Communications Limited","title":"Contract Art Director"}],"url":"https://www.linkedin.com/company/fource-communications-limited"},{"company":"Rainy Day Services","company_id":"rainy-day-roofing-&-construction","location":"Allen, Texas","positions":[{"description":"Rainy Day Services is a growing comapny in North Dallas, Texas that is looking to grow their brand and their marketing presence to match. Working in print, digital and video mediums for their social media marketing presence to their printed sales materials, Rainy Day has entrusted me with all the aspects of their visual identity and their marketing voice. Rainy Day Services is a growing comapny in North Dallas, Texas that is looking to grow their brand and their marketing presence to match. Working in print, digital and video mediums for their social media marketing presence to their printed sales materials, Rainy Day has entrusted me with all the aspects of their visual identity and their marketing voice.","duration":"Jun 2014 Mar 2015 10 months","duration_short":"10 months","end_date":"Mar 2015","start_date":"Jun 2014","subtitle":"Rainy Day Services","title":"Art Director"}],"url":"https://www.linkedin.com/company/rainy-day-roofing-&-construction"},{"company":"Cultivate Agency","company_id":"cultivate-agency","location":"","positions":[{"description":"Cultivate Agency is where ideas are grown. Based out of Justin, Texas, this small agency has clients from a myriad of industries mainly focused in the agricultural arena. As a designer for Cultivate I was part of a small team with huge potential and passion for high quality work in a creative work environment. Cultivate Agency is where ideas are grown. Based out of Justin, Texas, this small agency has clients from a myriad of industries mainly focused in the agricultural arena. As a designer for Cultivate I was part of a small team with huge potential and passion for high quality work in a creative work environment.","duration":"Jan 2011 Nov 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 2013","start_date":"Jan 2011","subtitle":"Cultivate Agency","title":"Senior Graphic Designer"}],"url":"https://www.linkedin.com/company/cultivate-agency"},{"company":"Iron Stop","company_id":"iron-stop","location":"","positions":[{"description":"Responsible for assisting the Art Director in all graphic design needs for production and sales departments. Some duties included, creation of new product designs from conceptualization through completion, organization and creation for standardized sales literature used by account representatives to assist in the acquisition of new clients and contracts both domestically and internationally, and the categorization and labeling of images for use in a database accessible to all employees allowing more efficient use of company resources.","duration":"May 2010 Nov 2010 7 months","duration_short":"7 months","end_date":"Nov 2010","start_date":"May 2010","subtitle":"Iron Stop","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/iron-stop"},{"company":"Wesby/Wickham Management","company_id":null,"location":"","positions":[{"description":"Responsible for all Graphic Design needs for management group that included Bella Coolla Pizza, Sub Zero Ice Cream, The Rex Movie Theater and Bowling Center, Rjump, and Cold Fusion Iced Cream. Duties ranged from conceiving, creating and printing marketing materials for each of the businesses. Responsible for all Graphic Design needs for management group that included Bella Coolla Pizza, Sub Zero Ice Cream, The Rex Movie Theater and Bowling Center, Rjump, and Cold Fusion Iced Cream. Duties ranged from conceiving, creating and printing marketing materials for each of the businesses.","duration":"Aug 2009 Mar 2010 8 months","duration_short":"8 months","end_date":"Mar 2010","start_date":"Aug 2009","subtitle":"Wesby/Wickham Management","title":"Graphic Designer"}],"url":""}]', '["Brady White “Mike is a passionate designer that is driven to create new and thought provoking work. He is a very versatile designer with skills ranging from concepting through production even to photography. I would recommend Mike for any company that needs a hard working dedicated designer that shows up every day with the desire to create and do something better than was done the day before.”","Vijay Krishna “I worked with Mike on creating a database of our produt portfolio. He was a great help in organizing all the graphic files. We implemented his idea for categorizing all the elements of the databases. He was a pleasure to work with.”"]'] User: ['Megan Dean', 'Innovative and creative Marketing & Communications consultant with 15+ years of internal and external communication, public relations, brand marketing, and content development across Health & Wellness, Food & Beverage, Non-Profit, Occupational Therapy, Education, Automotive, and Energy industries. I am an accomplished, enthusiastic leader with a proven track record of designing and implementing measurably successful traditional and digital marketing, public relations, internal/external initiatives. I am a creative thinker with a keen understanding of brands and how to successfully influence consumer decisions to achieve business objectives. I consider myself to be a skilled communicator, relationship builder and collaborative business partner, that is proficient at identifying opportunities, profitably expanding businesses and building strong, enduring brands. I believe in bringing brands to life by creating compelling and consistent messaging. Career Impacts:1) Develop creative and innovative B2B and B2C go-to-market strategies and campaigns for new products, services, and markets.2) Successfully develop and spearhead digital marketing strategies and campaigns, including lead funnels, email marketing, social media, paid advertising, SEO/SEM, content development, and website development.3) Design and execute the company’s first-ever corporate communications and public relations function resulting in 4 million impressions per month with a media value of more than $50 million.4) Head multiple client accounts simultaneously, focusing on client satisfaction and serving as primary account manager including, conducting monthly client status meetings, regular communication, and streamlined marketing project management.5) Guide high performing teams of up to 15 employees and contractors including, strategic leadership, mentorship, performance management, and day-to-day supervision.', 'Marketing + PR + Strategic Communications Leader', 'Embark Behavioral Health', '[{"company":"Embark Behavioral Health","company_id":"embarkbh","industry":"Mental Health Care","location":"","positions":[{"description":"Responsible for PR, Communications, Creative, Social Media, Content Marketing/SEO and other related Web Organic functions. Responsible for PR, Communications, Creative, Social Media, Content Marketing/SEO and other related Web Organic functions.","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Embark Behavioral Health","title":"Manager of Brand & Content Strategy"}],"url":"https://www.linkedin.com/company/embarkbh"},{"company":"Foresight Marketing + PR","company_id":null,"location":"","positions":[{"description":"My super power is foresight. What\'s yours? My super power is foresight. What\'s yours?","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"Foresight Marketing + PR","title":"Owner"}],"url":""},{"company":"\u200bg.co/IamRemarkable","company_id":null,"location":"","positions":[{"description":"#IamRemarkable because I overcame adversity and homelessness growing up, becoming a first generation college graduate and the only one of my siblings to graduate high school. #IamRemarkable is an initiative empowering women and underrepresented groups to speak openly about their accomplishments in the workplace and beyond, thereby breaking modesty norms and glass ceilings. As a facilitator my role involves hosting workshops and being an ambassador for #IamRemarkable within my personal and professional networks.To learn more and join the initiative visit:\u200b \u200bg.co/IamRemarkable","duration":"May 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"May 2020","subtitle":"\u200bg.co/IamRemarkable","title":"#IamRemarkable facilitator"}],"url":""},{"company":"HJR Global","company_id":"hjr-global","location":"","positions":[{"description":"Assess, build, and maintain an in-house marketing agency to support HJR Global in addition to its sister companies. Agency functions include marketing communications, digital marketing, creative services, public relations, crisis/issues communications, community relations, and more. Oversee corporate foundation operations, fundraising, and staff. • Transformed and created robust marketing strategies that supported HJR Global and its multiple subsidiary companies. • Optimized decades of experience to develop creative services, digital marketing, public relations, issues communication, community relations, and reputation marketing strategies that created a visual brand identity and established a consistent and compelling message. • Account Manager and Project Manager that regularly interfaced with clients and directed client status meetings to ensure ongoing communication and budget optimization.• Designed innovative go-to-market plans for new markets, products and services, and company launches.• Launched key digital marketing campaigns, including email marketing, SEO, lead funnels, and content/ website development.• Headed corporate foundation operations, communications, fundraising, annual reporting, and staff.","duration":"May 2020 Jun 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2021","start_date":"May 2020","subtitle":"HJR Global","title":"Vice President, Marketing & Communications"}],"url":"https://www.linkedin.com/company/hjr-global"},{"company":"Isagenix","company_id":"isagenix","location":"Gilbert, AZ","positions":[{"description":"Responsible for overseeing staff, budget, and strategy focused on corporate communications, crisis/issues management and communications, media relations, publicity, employee communications, social media, and community relations. Oversee corporate foundation operations, fundraising, and staff. Prior roles at the company included public relations senior manager, marketing communications manager, and international marketing supervisor.• Aligned a team of 15; directed the programming and budgeting for global marketing communications, publicity, media and community relations, crisis and issue management, and executive engagement. • Led all publicity strategies and media outreach programming, including the first-ever online newsroom and proactive annual media strategy.• Restructured departments and implemented initiatives that maximized efficiencies, including centralizing social media and communications teams.• Launched an internal campaign that drove business goals, including company meetings and employee programming.• Developed a food rescue and charity donation program that garnered $6M in product donations.• Created internal communications program tailored to Human Resource topics and driving executive visibility.• Directed the annual corporate award and recognition program securing 12 awards in one year.• Generated 2M+ impressions and 11K unique purchases per month through the effective direction of a centralized social media team.• Directed a team of eight full-time staff and various contractors, including sales and marketing communications and editorial teams, project coordinators, creative writers, and editors. • Oversaw B2C and B2B communications content across the website, blog, email, and social media.• Implemented SEO/SEM optimized content on the company website and redesigned the blog that led to an overall increase in organic searches.","duration":"Dec 2015 May 2020 4 years 6 months","duration_short":"4 years 6 months","end_date":"May 2020","start_date":"Dec 2015","subtitle":"Isagenix","title":"Director of Communications & Public Relations"}],"url":"https://www.linkedin.com/company/isagenix"},{"company":"The Artigue Agency","company_id":"the-artigue-agency","location":"Phoenix, Arizona Area","positions":[{"description":"Responsible for organizational management, oversight and supervision of a multi-person team (3 full-time staff, seasonal interns, and collaborative/contract partners), in addition to strategic management of clients and account services. Developed multiple marketing programs customized to each client and their industry. Managed media relations and activities on behalf of clients and the agency. Implemented client management system for hours reporting and billing efficiencies. Developed new business strategies and outreach proposals. Recruited, trained and mentored agency staff. Agency closed 2016.• Supervised a multi-functional integrated marketing team, led the strategic coordination of client and account services, and business development opportunities. • Executed innovative plans and daily account activities that built brand awareness, including campaign strategy and execution, media relations and publicity, digital media, SEO/SEM, paid ads, direct mail, event planning, copywriting, c-suite communications, influencer development/outreach, and awards management.• Defined scope of activities that encompassed strategic planning, initiative and program development, counsel, and creative direction on multiple agency accounts.","duration":"Feb 2015 Dec 2015 11 months","duration_short":"11 months","end_date":"Dec 2015","start_date":"Feb 2015","subtitle":"The Artigue Agency","title":"Marketing & PR Supervisor"}],"url":"https://www.linkedin.com/company/the-artigue-agency"},{"company":"Sprouts Farmers Market","company_id":"sprouts-farmers-market","location":"phoenix, arizona","positions":[{"description":"Responsible for managing strategy and execution of crisis communication, public relations, executive communication, and internal communications, campaigns and events. Company spokesperson for grand openings and other media inquiries. Executive visibility including CEO blog. Managing editor and lead writer for monthly print newsletter. Lead cross collaborative teams. Recruit and manage staff. • Aligned staff operations through clear job descriptions, recruiting techniques, and initial and ongoing training initiatives. • Chief Editor and Lead Writer for the \\"Inside Scoop\\" an internal monthly employee publication.• Designed a formal communication function that included best practices, programs, policies, and procedures.• Launched a company brand platform, vision, and business goals.• Cross-collaborated with Marketing and HR teams to implement corporate social media marketing strategy and content.","duration":"Jun 2014 Dec 2014 7 months","duration_short":"7 months","end_date":"Dec 2014","start_date":"Jun 2014","subtitle":"Sprouts Farmers Market","title":"Communications Manager"}],"url":"https://www.linkedin.com/company/sprouts-farmers-market"},{"company":"Arizona Public Service (APS)","company_id":"arizona-public-service-aps-","location":"Phoenix, AZ","positions":[{"description":"Enterprise-wide communication program development and consultation. Develop and manage communication programs and campaigns including business strategy and initiatives, executive visibility, leadership communication and events, employee ambassador program, communication impact/measurement, and employee feedback mechanisms. Lead cross collaborative teams. Recruit and manage pipeline talent. Represent the corporate communications function during annual business planning and benchmarking process. • Advanced enterprise-wide communications strategies and deliverables that connected and engaged 6,500+ employees in business strategies and objectives• Partnered with the Media team to head tabletop and SOP planning for internal crisis communication.• Introduced an internal c-suite visibility program that including a CEO blog, monthly executive breakfasts, executive speeches, and presentations.• Promoted the company brand through an employee advocacy program and ambassador training sessions.• Initiated an internal strategy for a new company brand and advertising campaign launch.","duration":"Sep 2010 Jun 2014 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2014","start_date":"Sep 2010","subtitle":"Arizona Public Service (APS)","title":"Communications Consultant"}],"url":"https://www.linkedin.com/company/arizona-public-service-aps-"},{"company":"Apollo Education Group","company_id":"apollo-group","location":"","positions":[{"description":"Responsible for the development and management of enterprise-wide communication strategy, campaigns and deliverables to connect and engage over 20,000 global employees to the company, business strategy and initiatives. Responsible for the development and management of enterprise-wide communication strategy, campaigns and deliverables to connect and engage over 20,000 global employees to the company, business strategy and initiatives.","duration":"Jun 2005 Oct 2010 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2010","start_date":"Jun 2005","subtitle":"Apollo Education Group","title":"Communications Manager"}],"url":"https://www.linkedin.com/company/apollo-group"},{"company":"Diversified Human Resources","company_id":"diversified-human-resources","location":"","positions":[{"description":"Responsible for the development and management of external and internal marketing and communication deliverables to promote the company\'s brand and cultivate employee engagement. Responsible for the development and management of external and internal marketing and communication deliverables to promote the company\'s brand and cultivate employee engagement.","duration":"Jun 2004 Jun 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2005","start_date":"Jun 2004","subtitle":"Diversified Human Resources","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/diversified-human-resources"},{"company":"Earnhardt Auto Centers","company_id":"earnhardt-auto-centers","location":"","positions":[{"description":"Responsible for the management of enterprise wide marketing deliverables to promote the company brand and products. Recruit, train and manage staff. Responsible for the management of enterprise wide marketing deliverables to promote the company brand and products. Recruit, train and manage staff.","duration":"Jul 2001 Jun 2004 3 years","duration_short":"3 years","end_date":"Jun 2004","start_date":"Jul 2001","subtitle":"Earnhardt Auto Centers","title":"Internet Marketing Manager"}],"url":"https://www.linkedin.com/company/earnhardt-auto-centers"}]', '["Harrison Rogers “INCREDIBLY detailed, talented, and dependable. GETS IT DONE!”","Peichi Jiang “Working for Megan over the past year has been the most eye-opening experience I have ever had! She is passionate about work, proactive in helping clients, knowledgeable about marketing, and supportive to the team. She led by example. And she knew how to guide her team to success, earn trust from the clients, and even exceed the clients’ expectations. She brought her passion and positive energy to the team and made me fall in love even more with my work. I learned so much from her, and I would definitely give her my highest recommendation.”"]']### Assistant: The agent's job is to develop and implement marketing strategies for various industries, and today, the agent is reaching out to the user because they need assistance in creating compelling and consistent messaging for a new brand campaign.
### Human: Agent: ['Dhishan A.', 'Cloud Architect with experience in designing infrastructure and tooling to help cloud adoption at scale. Love solving challenges and designing cloud native architectures for hosting applications in Azure. I come from both developer and infrastructure background which gives me unique ability to understand and design systems that does not compromise security while allowing the flexibility that the developers desire. Have a big appetite to learn new technologies and not afraid to tinker and explore beyond standard patterns.', 'Senior Software SRE ( Public Cloud ) at Bloomberg LP', 'Bloomberg LP', '[{"company":"Bloomberg LP","company_id":"bloomberg-lp","industry":"Financial Services","location":"New York, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Bloomberg LP","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/bloomberg-lp"},{"company":"Morgan Stanley","company_id":"morgan-stanley","location":null,"positions":[{"description":"","duration":"Feb 2019 Sep 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2021","start_date":"Feb 2019","subtitle":"Morgan Stanley","title":"Cloud Architect"},{"description":"","duration":"Jan 2018 Jan 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2019","start_date":"Jan 2018","subtitle":"Morgan Stanley","title":"Infrastructure Engineer"},{"description":"","duration":"Feb 2017 Dec 2017 11 months","duration_short":"11 months","end_date":"Dec 2017","start_date":"Feb 2017","subtitle":"Morgan Stanley","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/morgan-stanley"},{"company":"Altice USA","company_id":null,"location":"Hicksville, NY","positions":[{"description":"","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"Altice USA","title":"Engineering Intern"}],"url":""},{"company":"Tektronix","company_id":"tektronix","location":"Bangalore","positions":[{"description":"","duration":"Oct 2013 Dec 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2014","start_date":"Oct 2013","subtitle":"Tektronix","title":"Software Design Engineer"}],"url":"https://www.linkedin.com/company/tektronix"},{"company":"Intel Corporation","company_id":"intel-corporation","location":"PES institute of technology bangalore","positions":[{"description":"","duration":"Jun 2011 Jun 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2013","start_date":"Jun 2011","subtitle":"Intel Corporation","title":"College Program Intern"}],"url":"https://www.linkedin.com/company/intel-corporation"}]', '["LinkedIn User “I spent the best part of a year working with Dhishan in Morgan Stanley\'s public cloud team. During this time I found Dhishan to be an exceptionally insightful engineer who was able to solve any problem thrown at him. He is able to combine his in-depth knowledge of cloud engineering and software development with a practical and creative approach which lead to many successful solutions. He also has a fantastic way with people and is able to \\"sell\\" his solutions and bring all levels of stakeholders on board. I can thoroughly recommend Dhishan and he would be an asset to any team which he is part of.”","Francois-Xavier Cat “I had the pleasure to work with Dhishan on different projects at Morgan Stanley. Dhishan has a problem solving mindset. He is among the top talented person I\'ve ever had the opportunity to work with. His broad knowledge helped us tackle and quickly resolve issues. He is respectful and helpful and certainly an excellent resource for any company who has the opportunity to use his experience.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to provide cloud architecture and tooling solutions for cloud adoption at scale, and today the user is reaching out to the agent because they need assistance in developing a strategic brand and executive communications plan for their organization.
### Human: Agent: ['Joan Stadt', 'Currently busy staging homes,designing and running retail shop.', 'President at Joan Stadt Interiors, Ltd.', 'Joan Stadt Interiors, Ltd.', '[{"company":"Joan Stadt Interiors, Ltd.","company_id":null,"location":"50 LENOX RD. SUITE C 14 ROCKVILLE CENTRE, N.Y. 11570Residential an contract d","positions":[{"description":"Home furnishings and interior design business. Medium to high end furnishings - art gallery, lighting, giftware, and unusual accessories. Residential and contract design. Home furnishings and interior design business. Medium to high end furnishings - art gallery, lighting, giftware, and unusual accessories. Residential and contract design.","duration":"Jan 1972 - Present 50 years 2 months","duration_short":"50 years 2 months","end_date":"Present","start_date":"Jan 1972","subtitle":"Joan Stadt Interiors, Ltd.","title":"President"}],"url":""}]', '["LinkedIn User “Joan Stadt is a true genius when it comes to interior design. As soon as she saw my unfurnished apartment, she had a vision for turning it into my very own writer’s aerie. As promised, she created a tasteful, warm and comfortable space on my very limited budget. Whether she’s working with clients who have a few thousand to spend, or a few million, she is equally friendly, honest and hardworking. It’s amazing to me that I found Joan in my hometown on Long Island, New York, and not on Madison Avenue in Manhattan.”","Margy Meislin “Joan is the most amazing interior designer! She is everything you would want in someone who is helping make your home beautiful as well as comfortable. She is creative, finds solutions that match your budget, has impeccable taste, able to work with your existing furniture as well as from scratch, in love with every style so can do rooms from contemporary to classic. And she is absolutely a joy to work with. Almost everyone who works with Joan becomes a lifelong friend.”"]'] User: ['Connie Sloma', 'Allure Interiors, where I am the principal, specializes in Residential Interior Design, remodeling as well as retail and office interiors. We offer a variety of services tailored to our clients\' circumstances and needs. Our motto, "Designs for the way you Want to live!" The main goal of my business is very simple; listen, guide and assist my clients with educated talent. Partnering, we can make your dreams of an amazing space come true. I don\'t work for you, but with you. I love what I do, and do what I love. Building relationships with my clients is an important part of my business. Many of my clients become part of my family of friends...I truly love my clients. Specialties: Kitchen and Bath Makeovers, New Construction, Remodeling, Space Planning, and assisting clients achieve the rooms of their dreams. "Designs for the way you Want to live!"', 'Interior Designer, Principal, Allure Interiors', 'ALLURE INTERIORS', '[{"company":"ALLURE INTERIORS","company_id":null,"location":"Dallas, Fort Worth, Texas","positions":[{"description":"-Research & development of documents, drawings, diagrams;-Formulation of preliminary space plans,concept studies & sketches;-Selection of colors, materials & finishes to meet socio-psychological, functional, maintenance, life-cycle performance, environmental, & safety requirements; -Acquisition of furniture, fixtures, equipment and millwork;-Provision of management services-budgets and schedules; -Preparation plans, elevations, details & specifications (non-structural and/or non-seismic)in various medias, including, but not limited to Auto-Cad, 3-D, hand drawn perspectives; power & communications locations; reflected ceiling & lighting designs; materials & finishes; & furniture layouts;-Preparation of construction documents to adhere to building and fire & municipal codes; -Work with others who may be retained, including architects; structural, mechanical & electrical engineers; general contractors; & other specialty consultants; -Administration of contract documents, as the client\'s agent;","duration":"Oct 2007 - Present 14 years 10 months","duration_short":"14 years 10 months","end_date":"Present","start_date":"Oct 2007","subtitle":"ALLURE INTERIORS","title":"Principal/Interior Designer"}],"url":""}]', '["Masako DuBois “Connie is an exceptional designer who’s able to transform a house into a master piece while respecting owner’s identity and heritage. Connie has staged my house in the year 2010. She helped me remove many items that were not necessary in the room, added some pieces to enhance the original architecture of the house and rearranged the positions of furniture. She was very sensitive to the thoughts and memories I had for the house; yet she made critical and sensible advice to create marketable space. I highly recommend her work as a designer and stager to anyone who wishes to add value to his/her home.”","Anju Satheesh “Connie is a very detail oriented person , trustworthy and consistent. She could visualize exactly what we had in mind and convert it into expert designs. She is also someone who keeps a good eye on the budget without losing sight of the strategic objective. I would definetly recommend Connie.”"]']### Assistant: The agent's job is to provide interior design services, while the user is reaching out to the agent because they need assistance with remodeling their residential space and achieving their dream rooms.
### Human: Agent: ['Ken Paulsen', '• NAS/SAN NetApp Storage Administration• UNIX, Mac OS X, Sun Solaris System Administration (Solaris 8, 9, 10, 11)• Backup Administration, Veritas NetBackup• Linux, Open Source Software• Perl and shell scripting• Network and SAN Administration• Web Technologies (PHP, MySQL, Apache)', 'Senior QA Engineer at Hewlett-Packard', 'Hewlett-Packard HP Storage', '[{"company":"Hewlett-Packard HP Storage","company_id":"hewlett-packard-enterprise","industry":"IT Services and IT Consulting","location":"Fremont, CA","positions":[{"description":"HP StorageHost interoperability qualification on HP 3PAR Utility Storage platform.Interoperability focus on Fibre Channel, FCoE, SCSI protocols.Test plan development and methodologies.End to end solution testing.Responsible for support documentation on qualified platforms.Defining host automation test requirements.HW Platforms: NetApp V-Series, Brocade/HP ESKM Encryption Solutions, Vicom Data Migration Appliance, FalconStorSW Platforms: Solaris, RHEL, VMWare HP StorageHost interoperability qualification on HP 3PAR Utility Storage platform.Interoperability focus on Fibre Channel, FCoE, SCSI protocols.Test plan development and methodologies.End to end solution testing.Responsible for support documentation on qualified platforms.Defining host automation test requirements.HW Platforms: NetApp V-Series, Brocade/HP ESKM Encryption Solutions, Vicom Data Migration Appliance, FalconStorSW Platforms: Solaris, RHEL, VMWare","duration":"Dec 2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"Dec 2010","subtitle":"Hewlett-Packard HP Storage","title":"Senior QA Engineer"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"3PAR","company_id":"3par","location":"","positions":[{"description":"Test Planning and MethodologiesHost Interoperability QualificationHW Platforms: Data Domain, NetApp V-Series, Vicom, ONStor, Falconstor, Brocade DMMSW Platforms: VMware, Solaris, RedHat, Windows Enterprise Test Planning and MethodologiesHost Interoperability QualificationHW Platforms: Data Domain, NetApp V-Series, Vicom, ONStor, Falconstor, Brocade DMMSW Platforms: VMware, Solaris, RedHat, Windows Enterprise","duration":"Mar 2008 Dec 2010 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2010","start_date":"Mar 2008","subtitle":"3PAR","title":"QA Engineer"}],"url":"https://www.linkedin.com/company/3par"},{"company":"Integrated Archive Systems","company_id":"ias","location":"","positions":[{"description":"Design and recommend IT solutions to clients.Design SAN/NAS, backup architectures.Client project coordination. Design and recommend IT solutions to clients.Design SAN/NAS, backup architectures.Client project coordination.","duration":"Mar 2006 Mar 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2008","start_date":"Mar 2006","subtitle":"Integrated Archive Systems","title":"Pre Sales Systems Engineer"}],"url":"https://www.linkedin.com/company/ias"},{"company":"Xilinx Inc.","company_id":"xilinx","location":"","positions":[{"description":"Network Operations.UNIX support.NetApp Storage AdministrationSun Solaris System Administration.Veritas NetBackup Administration. Network Operations.UNIX support.NetApp Storage AdministrationSun Solaris System Administration.Veritas NetBackup Administration.","duration":"Jun 2000 Feb 2006 5 years 9 months","duration_short":"5 years 9 months","end_date":"Feb 2006","start_date":"Jun 2000","subtitle":"Xilinx Inc.","title":"UNIX/Storage System Administrator"}],"url":"https://www.linkedin.com/company/xilinx"},{"company":"Brightmail","company_id":"brightmail","location":"","positions":[{"description":"Brightmail Inc., San Francisco, CA www.brightmail.com (Acquired by Symantec)• Network operations. Real time spam attack monitoring and response.• Documentation and escalation of software/hardware issues to engineering.• Use of Perl and regular expression coding to create real time spam filters.• Managed desktop environment/phone systems for 90 person organization.• Responsible for computer equipment purchase ordering.• Performed UNIX administration tasks on Solaris/Linux systems.","duration":"Feb 1999 Jun 2000 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2000","start_date":"Feb 1999","subtitle":"Brightmail","title":"IT Administration/Spam Engineer"}],"url":"https://www.linkedin.com/company/brightmail"},{"company":"Trimble Navigation","company_id":"trimble","location":"","positions":[{"description":"Trimble Navigation, Sunnyvale, CA www.trimble.com• Handled technical support requests involving GPS hardware/software.• Create FAQs, Knowledgebase, and bug documentation.• Report/trouble shoot software/firmware bugs. Trimble Navigation, Sunnyvale, CA www.trimble.com• Handled technical support requests involving GPS hardware/software.• Create FAQs, Knowledgebase, and bug documentation.• Report/trouble shoot software/firmware bugs.","duration":"Jan 1998 Dec 1998 1 year","duration_short":"1 year","end_date":"Dec 1998","start_date":"Jan 1998","subtitle":"Trimble Navigation","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/trimble"},{"company":"NAVTEQ","company_id":"navteq","location":"","positions":[{"description":"NAVTEQ, Sunnyvale, CA www.navteq.com• Created world’s first digital map database for in-vehicle navigation system.• Digitized and geocoded map database.• Field verification using GPS and quality assurance. NAVTEQ, Sunnyvale, CA www.navteq.com• Created world’s first digital map database for in-vehicle navigation system.• Digitized and geocoded map database.• Field verification using GPS and quality assurance.","duration":"Sep 1994 Feb 1998 3 years 6 months","duration_short":"3 years 6 months","end_date":"Feb 1998","start_date":"Sep 1994","subtitle":"NAVTEQ","title":"Digital Cartographer/Geographer"}],"url":"https://www.linkedin.com/company/navteq"},{"company":"Navigation Technologies","company_id":null,"location":"","positions":[{"description":"","duration":"1994 1998 4 years","duration_short":"4 years","end_date":"1998","start_date":"1994","subtitle":"Navigation Technologies","title":"Digital Cartographer"}],"url":""}]', '["Eric Dylewski “Ken is a detail oriented individual, a key trait necessary to ensure NAVTEQ as a leader in high quality digital map production. He is a focused individual and takes pride in his work, while not hesitating to work with the team to improve processes and quality. Ken promoted a professional and fun working environment.”","LinkedIn User “Ken has an excellent and diligent attitude to making the solutions he provides work first time, every time and be installed such that they don\'t require maintenance. He does this not only with new installations but also with older setups and already configured storage - planning the changes and the path to an end state with attention to the detail appropriate for the system.”"]'] User: ['Jason Steedman', 'I am an enterprise class storage/backup solutions architect with MBA and have been developing/maintaining world class solutions for companies like Ford Motor Company and Oakwood Healthcare for over 13 years.', 'Enterprise Storage, Backup, and Disaster Recovery Solutions Architect', 'Computex Technology Solutions', '[{"company":"Computex Technology Solutions","company_id":"computexinc","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"May 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"May 2016","subtitle":"Computex Technology Solutions","title":"System Engineer"}],"url":"https://www.linkedin.com/company/computexinc"},{"company":"CareTech Solutions","company_id":"caretech","location":"Oakwood Hospital","positions":[{"description":"• Determine and recommend new storage platforms, procedures, and road maps• Architect/Manage EMC V-MAX40K storage solutions including TimeFinder• Architect/Manage EMC XtremIO storage solutions• Architect/Manage EMC Data Domain890 storage solutions• Architect/Manage NetApp FAS storage solutions• Architect/Manage IBM SVC storage solutions• Architect/Manage IBM XIV storage solutions• Architect/Manage TSM 6.3 backup solutions• Manage Cisco MDS SAN• Create SAN and Backup monitoring and administration tools","duration":"Sep 2009 Apr 2016 6 years 8 months","duration_short":"6 years 8 months","end_date":"Apr 2016","start_date":"Sep 2009","subtitle":"CareTech Solutions","title":"Enterprise Storage, Backup, and Disaster Recovery Architect (EMC/IBM/Netapp/TSM)"}],"url":"https://www.linkedin.com/company/caretech"},{"company":"Compsat Technology","company_id":"compsat-technology","location":"","positions":[{"description":"Compsat Technology, Southfield, MI • Designed/Created/Maintained database for storing TSM data for the monitoring of TSM environments (MySQL)• Wrote/maintained code for filling database with needed data for reports• Created PHP scripts to display reports and manage in house TSM monitoring software• Managed RHEL 5 servers running Apache, MySQL, PHP, SMTP• Maintained and configured development CentOS/RHEL machines for corporate website and customer portal• Wrote scripts for determining the schema changes between software versions to aid the upgrading of qa/prod databases during developmentFord Motor Company Account, Dearborn, MI February 2002 – February 2009• Managed TSM (versions 3.2 through 5.5) in an enterprise environment spanning multiple countries• Managed AIX on corporate TSM servers in an enterprise environment• Maintained SAN equipment for TSM servers (McData, Cisco)• Supported multi–channel disk storage for TSM servers (SSA, Shark)• Provided support for FC tape storage for TSM servers• Resolved SAN, network, and server problems in an enterprise environment• Architected solutions for Cristie BMR, Veritas BMR, NDMP, and TDP for SQL• Supported TDP for Oracle, DB2, Exchange, and backups using TSM\'s Storage Agent for SAN based backups• Managed LPAR configuration for Power4 and Power5 pSeries servers• Experience with virtual LPAR configuration and tuning• Created Power5 TSM server specifications• Managed server migration from Power4 to Power5 pSeries servers• Managed disk data migration from Shark to DS8300 storage using TSM and AIX mechanisms• Managed Migration from IBM 3594 libraries using 3590 drives to IBM 3584(TS 3500) using TS1120 drives (over 1 Petabyte of data)• Wrote and maintained scripts for monitoring TSM environments using PERL and KSH (TSM versions 4.1through 6.1)","duration":"Feb 2002 Sep 2009 7 years 8 months","duration_short":"7 years 8 months","end_date":"Sep 2009","start_date":"Feb 2002","subtitle":"Compsat Technology","title":"Enterprise TSM Architect"}],"url":"https://www.linkedin.com/company/compsat-technology"},{"company":"Applied Manufacturing Technologies","company_id":null,"location":"","positions":[{"description":"• Programmed and maintained phone switch and voicemail server• Maintained corporate Windows 2000 servers• Maintained corporate Legato Networker server and DLT and DDS libraries• Architected and performed migration from Exchange 5.5 to Exchange 2000• Maintained corporate network and firewall• Maintained corporate Unix and Windows workstations used for 3D modeling and simulation• Maintained corporate Irix NFS/Samba/license server• Managed data migration plan from separate workstations to one main file server while maintaining corporate and customer file naming conventions to provide for greater stability• Architected NFS/Samba environment to use Windows Active Directory and facilitate the sharing of engineering data between Windows and Unix workstations• Developed monitoring and support scripts for Unix server and workstations• Supported corporate laptops for offsite engineers• Maintained corporate DHCP/DNS server","duration":"Apr 2000 Jan 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2002","start_date":"Apr 2000","subtitle":"Applied Manufacturing Technologies","title":"Network Engineer"}],"url":""},{"company":"Factor, WR Hess Co","company_id":null,"location":"","positions":[{"description":"• Developed automated staging procedures for customer SCO financial application servers• Wrote scripts to facilitate standard support and customer procedures• Developed custom printing configuration files for use with customer printers and FACTOR’s software• Provided third level support for customer\'s AIX and SCO servers• Supported regional site\'s Windows servers and clients including the training facility• Wrote and maintained knowledge database for support staff • Developed automated staging procedures for customer SCO financial application servers• Wrote scripts to facilitate standard support and customer procedures• Developed custom printing configuration files for use with customer printers and FACTOR’s software• Provided third level support for customer\'s AIX and SCO servers• Supported regional site\'s Windows servers and clients including the training facility• Wrote and maintained knowledge database for support staff","duration":"Dec 1998 Mar 2000 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2000","start_date":"Dec 1998","subtitle":"Factor, WR Hess Co","title":"Unix Administrator"}],"url":""}]', '["Christian Petersson “Jason did a excellent job for Cristie Data Products at Ford when Ford implemented and maintain their Disaster Recovery software for all platforms.”","Cody Cauchi “I worked with Jason for 7+ years supporting the TSM environement at Ford. He is a dedicated worker who is very skilled in TSM, SAN, NAS, and pSeriers support, solutions design and implementation.”"]']### Assistant: The agent's job is to provide enterprise class storage/backup solutions, and today the user is reaching out to the agent because they need assistance in determining and recommending new storage platforms and procedures for their company.
### Human: Agent: ['Brett Chisholm', 'LIFE+DOG Magazine: In 2011, Brett launched LIFE+DOG Magazine, a lifestyle publication that guides readers through "Modern Living with Man\'s Best Friend."™ LIFE+DOG is distributed nationally through Barnes & Noble, WalMart and Whole Foods Market. Additional retail partners coming soon! Since launching in 2011, LIFE+DOG has appeared on NBC\'s Today Show numerous times as well as CBS\' The Talk, People.com, Perezhilton.com and more. Brett Chisholm Photography: Brett Chisholm is the owner and creative force behind the exquisite work of Brett Chisholm Photography. With a background in acting, Brett entered the photography industry in 2000 while studying in New York City at the Parson\'s School of Design, the International Center for Photography, and with Delilah Montoya. Brett\'s art-work has been displayed nationwide, venues including Durango, Colorado; New York City, and at the Singular Artists Gallery. In 2005, Brett opened the doors to his own series of photography studios in Houston and Vancouver. Brett curently maintains a full-service studio in Houston for freelance work and travels extensively for commercial projects. Brett has been honored with the Best Photographer Award in Houston by Cityseach. Specialties: Commercial Photography, Fashion Photography, Graphics and design, Advertising, Headshots, Corporate Photography, Talent booking, Art Direction', 'Publisher at LIFE+DOG Magazine', 'LIFE+DOG', '[{"company":"LIFE+DOG","company_id":"life-dog","industry":"Media Production","location":"","positions":[{"description":"\\"Modern Living with Man\'s Best Friend\\" \\"Modern Living with Man\'s Best Friend\\"","duration":"Sep 2010 - Present 11 years 8 months","duration_short":"11 years 8 months","end_date":"Present","start_date":"Sep 2010","subtitle":"LIFE+DOG","title":"Publisher"}],"url":"https://www.linkedin.com/company/life-dog"},{"company":"Brett Chisholm Photography","company_id":null,"location":"","positions":[{"description":"Houston Commercial Photography studio. Houston Commercial Photography studio.","duration":"Feb 2005 - Present 17 years 3 months","duration_short":"17 years 3 months","end_date":"Present","start_date":"Feb 2005","subtitle":"Brett Chisholm Photography","title":"Owner"}],"url":""}]', '["Dusty Gilbert “Artistic and professional, as a combination, is something I don’t experience very often. Yet, Brett has accomplished them both! He is a simply delightful to be around and the quality of his work is really undisputable.”","Dr. Steven Kaufman “Absolutely Incredible!”"]'] User: ['Andy Weigl', 'Customer-oriented photographer for social and corporate events, weddings & bat/bar mitzvahs, business, real estate and the performing arts. I also do family portraits and professional head shots.', 'Certified Professional Photographer (CPP) Your Image is My Business!', 'Andy Weigl Photography', '[{"company":"Andy Weigl Photography","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Professional photographer specializing in social and business events, real estate, business imagery, professional head shots and the performing arts. Professional photographer specializing in social and business events, real estate, business imagery, professional head shots and the performing arts.","duration":"Jan 2014 - Present 8 years 3 months","duration_short":"8 years 3 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Andy Weigl Photography","title":"Freelance Photographer"}],"url":""},{"company":"Corridor Nine Area Chamber of Commerce","company_id":"corridor-nine-area-chamber-of-commerce","location":"","positions":[{"description":"","duration":"May 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"May 2016","subtitle":"Corridor Nine Area Chamber of Commerce","title":"Photographer and Member"}],"url":"https://www.linkedin.com/company/corridor-nine-area-chamber-of-commerce"},{"company":"Weigl Experience Solutions, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2013 Apr 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2016","start_date":"Jan 2013","subtitle":"Weigl Experience Solutions, LLC","title":"Principal - Consulting on customer experience, marketing, process design."}],"url":""},{"company":"Pakachoag Music School of Greater Worcester","company_id":"pakachoag-music-school-of-greater-worcester","location":"Auburn, Massachusetts","positions":[{"description":"Serve on the Board of Directors. Chair of the Marketing Committee. Serve on the Board of Directors. Chair of the Marketing Committee.","duration":"2010 2016 6 years","duration_short":"6 years","end_date":"2016","start_date":"2010","subtitle":"Pakachoag Music School of Greater Worcester","title":"Member of the Board of Directors"}],"url":"https://www.linkedin.com/company/pakachoag-music-school-of-greater-worcester"},{"company":"BridgePoint Group, LLC","company_id":"bridgepoint-group-llc","location":"","positions":[{"description":"","duration":"2011 2015 4 years","duration_short":"4 years","end_date":"2015","start_date":"2011","subtitle":"BridgePoint Group, LLC","title":"Senior Consultant - customer experience in the financial services industry"}],"url":"https://www.linkedin.com/company/bridgepoint-group-llc"},{"company":"Weigl Associates","company_id":null,"location":"","positions":[{"description":"","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Weigl Associates","title":"Product Management Consultant - customer experience, process redesign, program management"}],"url":""},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":"","positions":[{"description":"VP Customer Channel Strategy (3 years)VP Rollover Marketing (6 years)VP Customer Channel Migration (2 years)Director, Brokerage Customer Service Strategy (3 years) VP Customer Channel Strategy (3 years)VP Rollover Marketing (6 years)VP Customer Channel Migration (2 years)Director, Brokerage Customer Service Strategy (3 years)","duration":"1995 2009 14 years","duration_short":"14 years","end_date":"2009","start_date":"1995","subtitle":"Fidelity Investments","title":"Vice President"}],"url":"https://www.linkedin.com/company/fidelity-investments"},{"company":"Motorola","company_id":"motorola-mobility","location":"","positions":[{"description":"Director, Software Process Improvement (1 year)Director, Market Supply (2 years) Director, Software Process Improvement (1 year)Director, Market Supply (2 years)","duration":"1992 1995 3 years","duration_short":"3 years","end_date":"1995","start_date":"1992","subtitle":"Motorola","title":"Director at Motorola Codex"}],"url":"https://www.linkedin.com/company/motorola-mobility"},{"company":"Digital Equipment Corporation","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"1981 1992 11 years","duration_short":"11 years","end_date":"1992","start_date":"1981","subtitle":"Digital Equipment Corporation","title":"Senior Manager - Management Sciences Group"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"IBM","company_id":"ibm","location":"","positions":[{"description":"","duration":"1979 1980 1 year","duration_short":"1 year","end_date":"1980","start_date":"1979","subtitle":"IBM","title":"Industrial Engineer"}],"url":"https://www.linkedin.com/company/ibm"}]', '["Kenneth Edwards “Andy\'s contribution to Motorola Codex\'s understanding of its company-wide order to cash process improvement initiative, Market Supply, was profound. Before Andy arrived, much of the management of the Market Supply process was opinion-based. Andy brought a customer focus and rigorous management science methods, including Six Sigma tools and Deming-like fact-based management, to this part of the business. He regularly interacted with the highest levels of the service and manufacturing organizations. In partnership with them, he drove a significant smoothing of inventory, and improved order cycles time and on-time fulfillment across the business. I would highly recommend Andy for his leadership of any business process because of the analytical rigor he applies to any work of this nature.”","Manasi Gangan “I worked with Andy as a Systems partner in the creation of a business case for a new capability he was proposing. During the early phases of this initiative, Andy showed a great understanding of the various nuances of the system solution and ensured that it was leveraged to deliver the most business benefit. I was also very impressed with his ability to connect with several business and systems groups that would be impacted by the initiative to create a comprehensive financial benefit. Having worked on other business cases, I found this business case preparation to be comprehensive and very well coordinated. It would be a pleasure to work with Andy again if given the opportunity.”"]']### Assistant: The agent's job is to connect with professionals in the photography industry. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities for a photography project.
### Human: Agent: ['Jovani Israel Gonzalez Bustos', 'Finance & Operations Executive with a 20+ years progressive career, mostly in manufacturing, metal-mechanic and automotive industry.', 'Operational Excellence Director - Global I&I at Comau', 'Comau', '[{"company":"Comau","company_id":"comau","industry":"Industrial Automation","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Comau","title":"Operational Excellence Director - Global I & I"},{"description":"","duration":"Nov 2020 Apr 2021 6 months","duration_short":"6 months","end_date":"Apr 2021","start_date":"Nov 2020","subtitle":"Comau","title":"Quality & Business Improvement Director - North America"},{"description":"","duration":"Aug 2018 Oct 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2020","start_date":"Aug 2018","subtitle":"Comau","title":"Business Improvement Director - North America"},{"description":"","duration":"Nov 2015 Jul 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2018","start_date":"Nov 2015","subtitle":"Comau","title":"Managing Director - MX"},{"description":"","duration":"Apr 2013 Oct 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2015","start_date":"Apr 2013","subtitle":"Comau USA","title":"Business Unit Controller - USA"},{"description":"","duration":"May 2011 Apr 2013 2 years","duration_short":"2 years","end_date":"Apr 2013","start_date":"May 2011","subtitle":"Comau MX","title":"CFO - MX"},{"description":"","duration":"Sep 2009 May 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2011","start_date":"Sep 2009","subtitle":"Comau (MX)","title":"Head of Controlling - MX"}],"url":"https://www.linkedin.com/company/comau"},{"company":"Hella","company_id":"hella","location":null,"positions":[{"description":"","duration":"May 2005 Jun 2009 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jun 2009","start_date":"May 2005","subtitle":"Hella","title":"Plant Controller"},{"description":"","duration":"Jul 2003 Apr 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2005","start_date":"Jul 2003","subtitle":"HELLA","title":"Project Controller"},{"description":"","duration":"Jan 2002 Jun 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2003","start_date":"Jan 2002","subtitle":"HELLA","title":"International Accounts Receivables"}],"url":"https://www.linkedin.com/company/hella"},{"company":"Sony Music Entertainment","company_id":"sony-music-entertainment","location":null,"positions":[{"description":"","duration":"Nov 1999 Dec 2001 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2001","start_date":"Nov 1999","subtitle":"Sony Music Entertainment","title":"Financial Statements & Analysis Chief"},{"description":"","duration":"Dec 1998 Oct 1999 11 months","duration_short":"11 months","end_date":"Oct 1999","start_date":"Dec 1998","subtitle":"Sony Music Entertainment","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/sony-music-entertainment"},{"company":"Arthur Andersen (1885 -> 2002) Official","company_id":"arthur-andersen---2002-official-","location":"Mexico","positions":[{"description":"","duration":"1998 1998 less than a year","duration_short":"less than a year","end_date":"1998","start_date":"1998","subtitle":"Arthur Andersen (1885 -> 2002) Official","title":"Staff"}],"url":"https://www.linkedin.com/company/arthur-andersen---2002-official-"},{"company":"Sunbeam Mexicana","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Sunbeam Mexicana","title":"Analista Financiero"}],"url":""}]', '["Arturo Galindo Breton “Jovani was a great colleague. From him I learned not to leave loose ends and finish my work always with quality. He taught me to take challenges and overcome my weaknesses. It\'s a great leader, a great coach and his management skills are higher than average. I hope someday to work with him again.”","Jessica Oviedo “Es un profesional en todos los sentidos, tiene un buen liderazgo, desarrolla a su personal de manera ética y profesional logrando así el logro de sus metas de lo particular a lo general.”"]'] User: ['Katrina Teo', 'Aerospace engineering graduate and current Mechanical Engineering Master’s student with design, project lead, manufacturing, and testing experience acquired through industry, internship, and research projects. Currently seeking full-time work experience in Mechanical Engineering', 'Aerospace/Mechanical Engineer passionate about space, sustainability, and new technology', 'Mechatronics Project', '[{"company":"Mechatronics Project","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Mechatronics Project","title":"Mechanical Engineer"}],"url":""},{"company":"Integrated Fabrication Lab (University of Washington)","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"- Research and present novel 3D microbattery fabrication techniques and data using 50+ research papers - Determine optimal 3D microbattery geometries, materials, and manufacturing methods - Research and present novel 3D microbattery fabrication techniques and data using 50+ research papers - Determine optimal 3D microbattery geometries, materials, and manufacturing methods","duration":"Aug 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Integrated Fabrication Lab (University of Washington)","title":"Graduate Research Assistant"}],"url":""},{"company":"Directed Machines","company_id":"directed-machines","location":"Greater Seattle Area","positions":[{"description":"- Design various configurations of an autonomous solar-powered robot to replace gas-powered tractors - Solely responsible for conducting design trade studies, creating prototypes, and implementing designs for cost reduction of subassemblies - Create innovative & cost-effective tooling fixtures for new manufacturing needs - Ensure full integration of the robotic system with new configurations and fixtures - Conduct analysis and suggest improvements of previous robot system versions - Build and interpret the Bill of Materials (BOM) to robot specifications - File provisional patents, produce provisional drafts and figures – 3 robot designs - Patent Non-Provisional 17185903 & Provisional 63139235","duration":"May 2020 Mar 2021 11 months","duration_short":"11 months","end_date":"Mar 2021","start_date":"May 2020","subtitle":"Directed Machines","title":"Mechanical Design Engineer"}],"url":"https://www.linkedin.com/company/directed-machines"},{"company":"University of Washington","company_id":"university-of-washington","location":"FuZE Z-Pinch Experiment","positions":[{"description":"- Simulate high-density, high-pressure gas flow through valves with varying valve configurations using magnetohydrodynamic code MACH2, Matlab, and Tecplot - Simulate high-density, high-pressure gas flow through valves with varying valve configurations using magnetohydrodynamic code MACH2, Matlab, and Tecplot","duration":"Sep 2017 Jun 2020 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2020","start_date":"Sep 2017","subtitle":"University of Washington","title":"Undergraduate Research Assistant"}],"url":"https://www.linkedin.com/company/university-of-washington"},{"company":"Boeing AerosPACE Capstone Program","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"- Mission is to provide controllable visual feedback for emergency responders during environmental disasters to survey areas without endangering lives using an Unmanned Aerial Vehicle (UAV) - Lead team to design, build, test, and launch the UAV - Identify and remove roadblocks to meet our schedule of 9 months and mission goals - Manage team goals and progress - Facilitate design reviews with 13 engineers from 4 universities, leading to designing structural mounts for system integration","duration":"Aug 2019 Apr 2020 9 months","duration_short":"9 months","end_date":"Apr 2020","start_date":"Aug 2019","subtitle":"Boeing AerosPACE Capstone Program","title":"Project Manager & Structures Engineer"}],"url":""},{"company":"U.S. Department of Energy (DOE)","company_id":"u-s--department-of-energy","location":"Greater San Diego Area","positions":[{"description":"- Independently develop and test a rapid-development LabVIEW-based interface for independent triggering remote operation of spectrometers; generated algorithms to enable automated data acquisition- Write operation manuals for various IDL software programs used by researchers - Calibrate the Wide Spectral Emission (WiSE) diagnostic using NIST-calibrated light sources- Perform initial analysis of spectra for fuel and impurity species in the plasma- Complete a plasma physics introduction course at Princeton University- Receive monetary grant from the American Physical Society Division of Plasma Physics to present my work at the annual conference","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"U.S. Department of Energy (DOE)","title":"DIII-D Engineering and Diagnostics Intern"}],"url":"https://www.linkedin.com/company/u-s--department-of-energy"},{"company":"UW Housing and Food Services","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"As an RA in the Engineering Living Learning Community, I address the unique needs of residents. The primary focus is building relationships with residents and fostering resident to resident connections. - implement programs- create professional and leadership development opportunities for residents- lead floor meetings- conflict management- support leadership opportunities within the community As an RA in the Engineering Living Learning Community, I address the unique needs of residents. The primary focus is building relationships with residents and fostering resident to resident connections. - implement programs- create professional and leadership development opportunities for residents- lead floor meetings- conflict management- support leadership opportunities within the community","duration":"Sep 2018 Jun 2019 10 months","duration_short":"10 months","end_date":"Jun 2019","start_date":"Sep 2018","subtitle":"UW Housing and Food Services","title":"Resident Adviser"}],"url":""},{"company":"Society for Advanced Rocket Propulsion (SARP)","company_id":"sarpuw","location":null,"positions":[{"description":"-Developed pressure and current diagnostic procedure for the Plasma Payload team","duration":"Sep 2018 Jun 2019 10 months","duration_short":"10 months","end_date":"Jun 2019","start_date":"Sep 2018","subtitle":"Society for Advanced Rocket Propulsion (SARP)","title":"Plasma Payload Engineer"},{"description":"-Designed several variations of liquid oxidizer injection plates using Solidworks-Manufactured injection plates-Tested injection plates using liquid CO2 cold flow test and high-speed flow visualization with water","duration":"Nov 2017 Jun 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2019","start_date":"Nov 2017","subtitle":"Society for Advanced Rocket Propulsion (SARP)","title":"Oxidizer Injection System Engineer"}],"url":"https://www.linkedin.com/company/sarpuw"},{"company":"NoSchoolViolence.org","company_id":"noschoolviolence-org","location":"","positions":[{"description":"- participate in the Social Science Research team identifying and compiling information on behaviors - participate in the Social Science Research team identifying and compiling information on behaviors","duration":"Apr 2017 Jan 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2019","start_date":"Apr 2017","subtitle":"NoSchoolViolence.org","title":"Social Science Researcher"}],"url":"https://www.linkedin.com/company/noschoolviolence-org"},{"company":"Wave Aquatics","company_id":"wave-aquatics","location":"Redmond & Juanita","positions":[{"description":"- Ensure the safety of patrons by preventing accidents and responding efficiently to emergencies/administer first aid- Responds quickly and calmly to any emergencies at Redmond, Willows, and Juanita pools- Red Cross Lifeguard Certification, first aid, and AED/CPR tests- Maintain a professional appearance and trained to be fit to perform everyday- Punctual for the bi-monthly staff meetings and extra training- Maintain a clean and organized work environment for example, testing pH and chlorine levels- Respond to inquiries from patrons- Customer Service – cashier, answer questions & phone calls- Taught, communicated, and demonstrated swim techniques to children 4-13- Ability to work with a wide age range, including babies and parents in the “Water Babies” class- Provide feedback to children and engage their parents in progress reports ranging from confidence to stroke execution- Lead structured practices in prepared teaching areas for each class","duration":"2016 Jun 2018 2 years","duration_short":"2 years","end_date":"Jun 2018","start_date":"2016","subtitle":"Wave Aquatics","title":"Lifeguard & Swim Instructor"}],"url":"https://www.linkedin.com/company/wave-aquatics"},{"company":"Panera Bread","company_id":"panera-bread","location":"Redmond","positions":[{"description":"Serve food and drinks, accommodate guests, take orders and suggest menu items, create a friendly clean atomosphere Serve food and drinks, accommodate guests, take orders and suggest menu items, create a friendly clean atomosphere","duration":"Aug 2017 Jan 2018 6 months","duration_short":"6 months","end_date":"Jan 2018","start_date":"Aug 2017","subtitle":"Panera Bread","title":"Cashier"}],"url":"https://www.linkedin.com/company/panera-bread"}]', '["Sam Post “Katrina helped us with a large variety of tasks while at Directed Machines and made positive contributions to our work. Her keen notetaking, excellent attention to detail, and follow-through made her a good team member. She showed an ability to absorb information and made progress on her mechanical design abilities while she worked for us. Consider her a strong candidate. ”","Chris Doughty “Katrina was hired into Directed Machines first as an intern and subsequently transitioned into a mechanical engineering role following her graduation. During the time we overlapped at DM I was quite impressed with her capacity to learn and pick up new skills. She proved willing and able to take on any task handed to her; assignments ranged from machining (milling, grinding, assembling & testing prototype hardware) to picking up FEA to creating write-ups and drawings for patent submissions. She approached each project with enthusiasm and completed the objectives quickly while maintaining an appropriate attention to detail. With a positive disposition and solid communication skills I can easily see Katrina being push into a leadership role however, as an old design-engineer myself, I would love to see what she can accomplish as a designer before she makes that transition.”"]']### Assistant: The agent's job is to coordinate and schedule interviews for potential candidates. Today, the agent is reaching out to the user because they need to confirm an interview slot for a mechanical engineering position at Comau.
### Human: Agent: ['Rushabh Rokani', '• 7+ years of experience as a Mechanical design engineer which include 5 years of experience in designing new product development (NPD) for Medical Device (Life Science and Diagnostics). • Strong understanding of designing Class II medical device system(s)/component(s)/consumables device/electro-mechanical parts.• Work on multiple projects at a time. • Support cross-functional team with-in R&D and manufacturing plant.• Lead engineering group towards management as needed.• Lead engagement team to improve/increase trust, cultural change with in entire organization.• Good Understanding of GMP (Good Manufacturing Process).• Administrate Solidworks and PDM workgroup license for entire organization. • Excellent written and verbal communication skills thrive in a team environment and work well with others.Specialties:Validation, FDAGMPInjection Molding ( Plastic Parts )Tolerance Stack Up analysisMachined PartsAssembly DrawingSolid ModellingGD&TSheet Metal partsDesign for Manufacturability (DFM) Manufacturing process including NPI Engineering Automation & Robotics', 'Mechanical Engineer-R&D', 'Radiometer', '[{"company":"Radiometer","company_id":"radiometer-medical","industry":"Medical Equipment Manufacturing","location":"Carlsbad, California","positions":[{"description":"A Radiometer company.","duration":"Nov 2015 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"Nov 2015","subtitle":"Radiometer","title":"Mechanical Engineer, R&D"}],"url":"https://www.linkedin.com/company/radiometer-medical"},{"company":"SPIRE MANUFACTURING LIMITED","company_id":"spire-manufacturing-limited","location":"San Jose, CA","positions":[{"description":"• Working with a team of electrical and mechanical engineer for Semiconductor Company in development of final test board, Sockets, Jig-fixture for PCB\'s.• Design a 3D-2DCAD model for sockets/manual actuator, fixture, motherboard, and probe-cards.• Generate PCB design drawing for component placement and overlay final DXF file to verify the PCB with original design.• Uses GD&T analysis for detail drawing.• Verify stack up tolerance analysis of the assembly using RSS method.• Drive a project for probe-card development from initial release to design for manufacturing (DFM).• Perform Structural and Thermal analysis to meet requirement of the product and generate BOM from design assembly.• Create a documentation for design layout, tooling/fixture design, manufacturing procedure, test results, Engineering change order (ECO) and manufacturing change order (MCO).• Designed an semi-automated sander for a probe card to use routinely. • Work with in-house machine shop for part development; also use 3-point method to measure the flatness of the parts .• Collaborate with a overseas team for new design review.• Support a customer to debug/troubleshoot (Root Cause Analysis) and rework the mechanical and electrical issue on a product.• Write an inspection code for Auto Measuring machine to verify design specification/tolerance and support QA.• Communicate with the external vendor for tools, and to manufacture the parts. Keep track of inventory for running production inline.SPM Lighting, Fremont, CA• Work as a mechanical engineer for Spire Manufacturing, Inc Sister company for a New Product Development (NPD).• Design a 3D-2D CAD model using sheet metal format for 2x2 LED fixture, and Enclosure for a power supply.• Create a casting model for mass production of 4ft and 8ft LED pendant. • Perform thermal and stress reliability analysis on a LED fixture.","duration":"Aug 2011 Mar 2015 3 years 8 months","duration_short":"3 years 8 months","end_date":"Mar 2015","start_date":"Aug 2011","subtitle":"SPIRE MANUFACTURING LIMITED","title":"Mechanical Engineer"}],"url":"https://www.linkedin.com/company/spire-manufacturing-limited"},{"company":"Beckman Coulter","company_id":"beckman-coulter","location":"","positions":[{"description":". Working as mechanical engineer for New Product Development & modify the existing parts in a product for prototype/manufacturing development at medical device company.. Uses CAD software i.e. Solidworks 2012 for 3D modelling of machined and plastic parts (Injection Molding).. Generate GD&T tolerance analysis for 2D drafting and stack up analysis for Assembly (RSS Method).. Communicate with cross-functional team for data acquisition and make changes into a design as per results.. Design a test fixture for assembly parts.. Document the corrective and preventive action (CAPA) of the existing product as per Quality engineering team.. Work with domestic/off-shore vendor for quotation of prototype/mass-production parts.. Write a first article reports for various fixture which develop in house to measured parts or complete assembly.. Validate the design using analytical and experimental method.","duration":"Apr 2015 2015 less than a year","duration_short":"less than a year","end_date":"2015","start_date":"Apr 2015","subtitle":"Beckman Coulter","title":"Mechanical Engineer- New Product Development"}],"url":"https://www.linkedin.com/company/beckman-coulter"},{"company":"InfoStretch Corporation","company_id":"infostretch","location":"Santa Clara, CA","positions":[{"description":"1. Worked with an Application to test its performance on a different devices.2. Used Microsoft Excel as well as Portal to track the results of the performance in it.3. Used HTTP for detail analysis of the application.","duration":"Jan 2011 Jul 2011 7 months","duration_short":"7 months","end_date":"Jul 2011","start_date":"Jan 2011","subtitle":"InfoStretch Corporation","title":"Engineering Internship"}],"url":"https://www.linkedin.com/company/infostretch"},{"company":"San Jose State University","company_id":"san-jose-state-university","location":"","positions":[{"description":"Taught introductory level CAD course to freshmen using AUTOCAD, PRO-E and INVENTOR software. Developed the Prototypes of the Wind Turbine Blade using CAD Software Inventor and Z-Plotter Machine, also used VEX kits to creates a Robots and write the program for it using Easy C which can perform desired task","duration":"Feb 2009 May 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2010","start_date":"Feb 2009","subtitle":"San Jose State University","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/san-jose-state-university"},{"company":"Mechanical Engineering Department","company_id":null,"location":"","positions":[{"description":"Worked as a Research Analyst for a Product Sustainability. The essential duties was to gather an information for sustainability during the manufacturing. Also make research for the European directives such as WEEE and ROHS","duration":"Oct 2008 Dec 2008 3 months","duration_short":"3 months","end_date":"Dec 2008","start_date":"Oct 2008","subtitle":"Mechanical Engineering Department","title":"Research Analyst"}],"url":""},{"company":"Sahajanand Laser Technology Ltd","company_id":"sltlgroup","location":"","positions":[{"description":"Worked with a team of electrical and mechanical engineer for the development of existing and new laser cutting machines using CAD tools. Developed prototype of electrical-mechanical parts for a laser mounting fixtures.Create documentation for manufacturing, BOM, ECO. Used hydraulic and pneumatics design for the machine development and write a M-code for laser cutting machine.Developed the process layout planing for manufacturing of the components.Worked in a testing department for the improvement of the final design of the machines and it component.","duration":"Aug 2006 Jul 2008 2 years","duration_short":"2 years","end_date":"Jul 2008","start_date":"Aug 2006","subtitle":"Sahajanand Laser Technology Ltd","title":"Mechanical Design Engineer"}],"url":"https://www.linkedin.com/company/sltlgroup"}]', '["“I had been industrial guide to Rushabh and his team at Sahajanand Laser Technology. He is very enthusiastic and sincere in his work. Keep it up.”","“I know Rushabh being detail oriented with acute in his craftsmanship. He is hardworking & completes his with keen. I wish him all the best in all of his future endeavors.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage events, and today the agent is reaching out to the user because they need assistance in planning a high-profile conference for a healthcare organization.
### Human: Agent: ['Christine (Chris) Ruiz Clayton', 'Well-respected professional with 20+ years of demonstrated success in full cycle recruiting for several Fortune 100 Companies. Exceptional ability to uncover business needs and build rapport with candidates, Hiring Managers and all business partners. Proven ability to source, select, interview and secure the "Right Candidate" and top talent for concurrent positions. Self-directed with a strong attention to detail and excellent relationship building and communication skills. Strong reputation for coaching and mentoring new recruiters.', 'Human Resources Specialist at Raytheon Technologies', 'Raytheon Technologies', '[{"company":"Raytheon Technologies","company_id":"raytheontechnologies","industry":"Aviation and Aerospace Component Manufacturing","location":"Tucson, Arizona, United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Raytheon Technologies","title":"Human Resources Specialist"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"Vantage West Credit Union temp assignment with Robert Half","company_id":"vantagewestcu","location":"","positions":[{"description":"","duration":"Jan 2020 Mar 2020 3 months","duration_short":"3 months","end_date":"Mar 2020","start_date":"Jan 2020","subtitle":"Vantage West Credit Union temp assignment with Robert Half","title":"Talent Acquisition Specialist"}],"url":"https://www.linkedin.com/company/vantagewestcu"},{"company":"Peoplescout for Boeing","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2018 Jan 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2020","start_date":"Oct 2018","subtitle":"Peoplescout for Boeing","title":"Talent Advisor"}],"url":""},{"company":"Ht Metals Inc","company_id":"ht-metals-inc","location":"Tucson, Arizona Area","positions":[{"description":"","duration":"Jan 2018 Oct 2018 10 months","duration_short":"10 months","end_date":"Oct 2018","start_date":"Jan 2018","subtitle":"Ht Metals Inc","title":"Assistant Buyer"}],"url":"https://www.linkedin.com/company/ht-metals-inc"},{"company":"Populus for Caremore Health","company_id":null,"location":"Tucson, Arizona Area","positions":[{"description":"","duration":"Jul 2017 Jan 2018 7 months","duration_short":"7 months","end_date":"Jan 2018","start_date":"Jul 2017","subtitle":"Populus for Caremore Health","title":"Retail Sales Extender"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":"Tucson, Arizona Area","positions":[{"description":"Deepen customer relationships by referring customers to sales specialists and selling financial products and services to both individual and small business customers. Relationship Managers engage in daily outbound calling to pre-selected Bank of America customers inviting them into the Banking Center for an appointment and also assist in servicing customer needs Deepen customer relationships by referring customers to sales specialists and selling financial products and services to both individual and small business customers. Relationship Managers engage in daily outbound calling to pre-selected Bank of America customers inviting them into the Banking Center for an appointment and also assist in servicing customer needs","duration":"Jul 2016 Jan 2017 7 months","duration_short":"7 months","end_date":"Jan 2017","start_date":"Jul 2016","subtitle":"Bank of America","title":"Relationship Manager"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Bank of America","company_id":"bank-of-america","location":"Arizona","positions":[{"description":"Source, interview sales and customer service candidates for Arizona Financial Centers. Responsible for high volume full cycle recruiting. Source, interview sales and customer service candidates for Arizona Financial Centers. Responsible for high volume full cycle recruiting.","duration":"May 2015 May 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2016","start_date":"May 2015","subtitle":"Bank of America","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Chase","company_id":"jpmorganchase","location":"Tucson, AZ","positions":[{"description":"Source, interview sales and customer service candidates (Branch Managers, Bankers and Tellers) for 116 branches in the AZ South Market. Responsible for high volume full cycle recruiting. Also source and prescreen Mortgage Underwriters for multiple centers across the country. Source, interview sales and customer service candidates (Branch Managers, Bankers and Tellers) for 116 branches in the AZ South Market. Responsible for high volume full cycle recruiting. Also source and prescreen Mortgage Underwriters for multiple centers across the country.","duration":"Apr 2003 Dec 2014 11 years 9 months","duration_short":"11 years 9 months","end_date":"Dec 2014","start_date":"Apr 2003","subtitle":"Chase","title":"Recruiter - AVP"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Bank of America","company_id":"bank-of-america","location":"Tucson, AZ","positions":[{"description":"Supported 3 Regions; Southern AZ, New Mexico and El Paso in their recruiting efforts, to include sourcing, prescreening, interviewing, hiring and new hire orientation. Primary contact for managers and associates regarding personnel-related information on coaching, counseling, conflict resolution, documentation, compensation/benefits, FMLA, and other issues and questions. Supported 3 Regions; Southern AZ, New Mexico and El Paso in their recruiting efforts, to include sourcing, prescreening, interviewing, hiring and new hire orientation. Primary contact for managers and associates regarding personnel-related information on coaching, counseling, conflict resolution, documentation, compensation/benefits, FMLA, and other issues and questions.","duration":"Aug 1994 Apr 2003 8 years 9 months","duration_short":"8 years 9 months","end_date":"Apr 2003","start_date":"Aug 1994","subtitle":"Bank of America","title":"Recruiter/Human Resources Representative"}],"url":"https://www.linkedin.com/company/bank-of-america"}]', '["Rachel Dersham “Chris Clayton is a hard working woman. She knows what needs to be done and she exceeds all expectations. I worked with Chris when she was a Corporate Recruiter for Bank of America. I was her Recruiting Coordinator, so we had to work as a team. Chris successfully hit or exceeded her required numbers weekly and I never had to worry about picking up her slack. She is easy to work with, a team player, and she is very ambitious. Not only did Chris help me strive to have a better work ethic, but she was encouraging to the other recruiters on her team, helping them as she could. I remember Chris also sent me a gift card, just because I was helping her and doing what I was supposed to do. Doing that shows that she appreciates her coworkers and she can be an encouragement to others. I would highly recommend Chris Clayton to any team of professionals.”","Aimee Dahlgren “Chris is a very dedicated, hard working, and knowledgeable person. She does what it takes to get the job done. She develops relationships at all levels through her knowledge and passion for satisfying her client. Chris is someone I would highly recommend and have on my team again!”"]'] User: ['Joe Cisneros', 'ISES Austin, Texas', 'Executive Partner at Austin Elegant Transportation', 'Handyman A to Z', '[{"company":"Handyman A to Z","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Oct 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Handyman A to Z","title":"General Contractor"}],"url":""},{"company":"Austin Elegant Transportation","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"Director of Corporate Sales Director of Corporate Sales","duration":"Oct 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Austin Elegant Transportation","title":"Executive Partner"}],"url":""},{"company":"Austin Black Car Service","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Jun 2008","subtitle":"Austin Black Car Service","title":"Founder & CEO"}],"url":""},{"company":"Centex Beverage, Inc.","company_id":"centex-beverage-inc.","location":"Austin, Texas Area","positions":[{"description":"Marketing and Sales Marketing and Sales","duration":"Jan 2001 Mar 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2004","start_date":"Jan 2001","subtitle":"Centex Beverage, Inc.","title":"Sales"}],"url":"https://www.linkedin.com/company/centex-beverage-inc."},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"El toro,CA, Yuma,AZ, Iwakuni,Japan","positions":[{"description":"IYAOYAS IYAOYAS","duration":"Mar 1992 Oct 1999 7 years 8 months","duration_short":"7 years 8 months","end_date":"Oct 1999","start_date":"Mar 1992","subtitle":"United States Marine Corps","title":"Aviation Weapons"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Frances Adair “When going on vacation, my daughter puts the luggage at the front door and says \\"for Joe\\". Joe has picked us up several times and taken us to/from the airport. He is always on time, vehicles are spotless, he is dressed in suit and tie even at 5am pick up time, and the cost is less than parking the car at the airport for the week. I highly recommend Joe and Austin Black Car Service.”","Robert Rae “Great company to work with, no stress, just good service.”"]']### Assistant: The agent's job is to provide transportation services, and today, the agent is reaching out to the user because they need to confirm the details of an upcoming executive transportation reservation.
### Human: Agent: ['Al Bunner', 'Member NFPA, SFPE.Board of Trustees, Construction Users Roundtable (CURT)', 'Business Development Manager at Tyco Fire Suppression and Building Products', 'Tyco Fire Protection Products', '[{"company":"Tyco Fire Protection Products","company_id":null,"location":"Tyco Fire Protection Products","positions":[{"description":"My role within Tyco entails the challenge of supporting end-users and specifying entities with guidance for fixed fire protection technologies, including water, chemical, and foam based systems. This role also requires extensive techncial and commercial support of the two water mist platforms within the TFPP portfolio, and our special hazards offerings.","duration":"Dec 2004 - Present 16 years 8 months","duration_short":"16 years 8 months","end_date":"Present","start_date":"Dec 2004","subtitle":"Tyco Fire Protection Products","title":"Business Development Manager"}],"url":""},{"company":"Tyco Fire and Building Products","company_id":null,"location":"Akron, Ohio","positions":[{"description":"Position was developed to increase field staff knowledge and commercial growth of the special hazards fire protection offering of Tyco Fire and Building Products, including water mist.","duration":"Jul 2005 Nov 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2007","start_date":"Jul 2005","subtitle":"Tyco Fire and Building Products","title":"Director Engineered Systems"}],"url":""},{"company":"Tyco Fire & Security","company_id":null,"location":"Cleveland, Ohio","positions":[{"description":"Due to global positioning of customers and TF&S, role interfaced with key multi-national customers on a global basis to ensure consistent contract perfromance from all TF&S offices. Vertical markets of marine and aviation P/L responsilbities were included in the role duties, with offices in the UK and Netherlands reporting.","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Tyco Fire & Security","title":"VP Global Accounts"}],"url":""},{"company":"Simplex Grinnell","company_id":null,"location":"Brecksville, Ohio","positions":[{"description":"Responsible for export contracting of fixed water and chemical based fire protection systems for Grinnell Fire Protection. Negotiated and managed P/L responsible for construction contracts in several countries involving private companies and US Military/Governement agencies.","duration":"1995 1999 4 years","duration_short":"4 years","end_date":"1999","start_date":"1995","subtitle":"Simplex Grinnell","title":"General Manager Grinnell International"}],"url":""},{"company":"\\"Automatic \\" Sprinkler Corporation of America","company_id":null,"location":"Broadview Heights, Ohio","positions":[{"description":"Managed export contracting of fire protection and Alarm/Detection portfolio of company. Managed P/Ls, and staff of three offices of company (Ohio, Puerto Rico, Singapore). Extensive negotiations with key international contractors and US Military/Governement agencies. Responsible for export regulation compliance within company.","duration":"Aug 1988 Sep 1995 7 years 2 months","duration_short":"7 years 2 months","end_date":"Sep 1995","start_date":"Aug 1988","subtitle":"\\"Automatic \\" Sprinkler Corporation of America","title":"General Manager, Export Contracting"}],"url":""}]', '["“I have worked with Al for about 4 years now. His experience ranges from the director of the Engineered Systems division of Tyco Fire & Building Products to one of the Business Development Managers for the newly-merged Tyco/Ansul business. He has extensive knowledge of the TFSBP special hazards product line as well as the markets these products are sold into. Al also has extensive experience with contracting and sales in the fire protection industry. I can confidently recommend Al as he has been nothing less than a tier-one resource for my short career.”","“I have had the pleasure of working with Al in multiple capacities during the past several years at Tyco, including recently having him join my Americas Business Development team. Al has always exhibited the attributes of a true professional with regard to both technical expertise and business acumen. His teamwork and intergity have served as an example to other team members, and the depth of his experience with special hazard fire suppression solutions and business needs is a vaulable asset to our group. Al always exhibits a friendly, cooperative, can-do attitude and has earned the trust and respect of his co-workers and our clients.”"]'] User: ['Matt Arlyn, CFM', 'Certified Floodplain Manager, Master of Public Administration, interest in Post-Disaster Science and Management, Community Resiliency, Hazard Mitigation, Post-Disaster Response, and Social Equity in Disaster. Specialties: Disaster Science, Mitigation, Resiliency, Recovery, Hazards, Crisis, Policy, Grants, Government, Management, Leadership, Analysis, Contracts, Advocacy, Operations, Production, Decision Making', 'Chief Policy Officer at North Carolina Department of Public Safety', 'North Carolina Department of Public Safety', '[{"company":"North Carolina Department of Public Safety","company_id":"north-carolina-department-of-public-safety","industry":"Public Safety","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"North Carolina Department of Public Safety","title":"Chief Policy Officer"},{"description":"","duration":"Feb 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Feb 2020","subtitle":"North Carolina Department of Public Safety","title":"Director of Policy and Planning - North Carolina Office of Recovery and Resiliency (NCORR)"}],"url":"https://www.linkedin.com/company/north-carolina-department-of-public-safety"},{"company":"GCR Inc.","company_id":"go-civix","location":null,"positions":[{"description":"• Providing technical assistance and project management to long-term disaster recovery projects and programs in Texas, Puerto Rico, California, Virginia, Louisiana, and other State and Local clients.• Serving multiple clients on community resilience and disaster recovery projects• Providing project and program design support for public sector personnel• Developing guidance for state, county and local recovery offices and officials","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"GCR Inc.","title":"Project Manager"},{"description":"","duration":"Mar 2017 Aug 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2018","start_date":"Mar 2017","subtitle":"GCR Inc.","title":"Contractor"}],"url":"https://www.linkedin.com/company/go-civix"},{"company":"AECOM","company_id":"aecom","location":"Baton Rouge, Louisiana Area","positions":[{"description":"• Developed and implemented program policies and procedures for temporary housing programs and work scopes• Drafted, reviewed, and trained staff on multiple program wide policies for the Louisiana Shelter at Home Program• Established the withdrawal and ineligible policies and departments within the Shelter at Home Program• Managed construction and housing concerns on more than 200 appealed files • Developed and implemented program policies and procedures for temporary housing programs and work scopes• Drafted, reviewed, and trained staff on multiple program wide policies for the Louisiana Shelter at Home Program• Established the withdrawal and ineligible policies and departments within the Shelter at Home Program• Managed construction and housing concerns on more than 200 appealed files","duration":"Sep 2016 Jan 2017 5 months","duration_short":"5 months","end_date":"Jan 2017","start_date":"Sep 2016","subtitle":"AECOM","title":"Operations Support Specialist"}],"url":"https://www.linkedin.com/company/aecom"},{"company":"HOMELAND SECURITY & EMERGENCY PREPAREDNESS, LA GOVERNOR\'S OFFICE OF","company_id":null,"location":"Greater New Orleans Area","positions":[{"description":"• Directed 12 state-employed and contracted staff to perform support functions for grant recovery and closeout • Reviewed and provided guidance on 150 remaining final disbursements• Developed and executed advanced reporting on metrics and milestones on closeout reviews, grant funding, and fund allocation• Advised colleagues, external agencies, grant recipients, and local stakeholders on grant eligibility • Directed 12 state-employed and contracted staff to perform support functions for grant recovery and closeout • Reviewed and provided guidance on 150 remaining final disbursements• Developed and executed advanced reporting on metrics and milestones on closeout reviews, grant funding, and fund allocation• Advised colleagues, external agencies, grant recipients, and local stakeholders on grant eligibility","duration":"Aug 2015 Jun 2016 11 months","duration_short":"11 months","end_date":"Jun 2016","start_date":"Aug 2015","subtitle":"HOMELAND SECURITY & EMERGENCY PREPAREDNESS, LA GOVERNOR\'S OFFICE OF","title":"Team Lead"}],"url":""},{"company":"Hazard Mitigation Grant Program","company_id":"hazard-mitigation-grant-program","location":null,"positions":[{"description":"• Personally compiled, reviewed, and submitted requests for payment on over 300 remaining project files• Reviewed and approved scope of work submissions and changes which affect hazard mitigation outcomes• Directed and managed various teams, ranging from 7-20 highly trained experts and analysts in hazard mitigation• Trained, developed, and monitored 3 successful production teams and 1 support team to disposition approximately 160 files a month• Set, and routinely met, production specific goals for the section and reported on those goals and section progress on a regular basis• Maintained project monitoring, subject matter expert support, high level grant eligibility and oversight, and represented OCD-DRU HMGP during meetings with the public and other organizations• Reviewed and provided approval or denial on unique projects and eligibility issues• Contributed to the revision and release of program policy and procedure on a regular basis","duration":"Jan 2013 Aug 2015 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2015","start_date":"Jan 2013","subtitle":"Hazard Mitigation Grant Program","title":"Section Chief"},{"description":"• Assisted with high-level eligibility and programmatic duties, including the work direction and oversight of approximately 20 highly trained subject matter experts and analysts in hazard mitigation• Assisted in the reduction of outstanding projects to be paid by over 70% and reduced grant funds owed to contractors by $20 Million in the post construction phase of production• Assisted in the issuance of $550 Million grant payout to date and over 10,000 grant payments issued by resolving aged projects and troubleshooting award issues• Conducted and followed up on regular training for new hires and existing staff to increase staff productivity• Developed and implemented entrepreneurial solutions for addressing ineligible project costs, grant fund allocation, non-traditional project resolution, contractor/homeowner issues, and other programmatic concerns• Reviewed and implemented programmatic eligibility decisions as a representative for the Division of Administration - Office of Community Development’s Disaster Recovery Unit","duration":"May 2012 Jan 2013 9 months","duration_short":"9 months","end_date":"Jan 2013","start_date":"May 2012","subtitle":"Hazard Mitigation Grant Program","title":"Assistant Section Chief"},{"description":"• Coordinate and conduct inter-agency meetings to discuss unusual or extraordinary applications of program policy.• Assist in the implementation of grant funds allocated for a project with a $750 million budget• Advise colleagues and applicants concerning eligibility rules as well as policy and programmatic details using data analysis and cost reasonableness studies• Develop and implement entrepreneurial solutions for accounting for eligible project costs, grant fund allocations, and project life cycle• Review and approve eligible grant fund allocations as a representative for the Division of Administration Office of Community Development’s Disaster Recovery Unit","duration":"Oct 2010 May 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2012","start_date":"Oct 2010","subtitle":"Hazard Mitigation Grant Program","title":"Subject Matter Expert"}],"url":"https://www.linkedin.com/company/hazard-mitigation-grant-program"},{"company":"Rochester Institute of Technology","company_id":"rochester-institute-of-technology","location":"Rochester, NY","positions":[{"description":"• United Nations SPIDER project• Worked with Adobe Flash and Flex to provide an interactive module • United Nations SPIDER project• Worked with Adobe Flash and Flex to provide an interactive module","duration":"Jun 2009 Sep 2009 4 months","duration_short":"4 months","end_date":"Sep 2009","start_date":"Jun 2009","subtitle":"Rochester Institute of Technology","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/rochester-institute-of-technology"}]', '["Kyle Roberts, MPA “I had the great fortune to work on multiple projects with Matt while studying at Louisiana State University. Matt was a pleasure to work with, excelling across the curriculum. Not only is Matt a bright, motivated young person, he brings and unmatched confidence and passion to his work. At the same time, however, Matt is willing to ask questions and learn from his mistakes. He is a true leader who will, without a doubt, overcome any challenge, live up to the highest of expectations, and find great success in any endeavor.”","LinkedIn User “Matt is an excellent teammate to have for group projects. He works diligently, brings subject matter expertise to team meetings, and demonstrates an ability to improve group dynamics. His passion and excitement for disaster science management is rooted in his experiences as a volunteer, a student, and as a public administrator. Matt is a great contribution to any team because of his knowledge, experience, and work ethic, but don’t ignore his enthusiasm for helping people recover after disasters.”"]']### Assistant: The agent's job is to provide guidance and support for fixed fire protection technologies, and today the user is reaching out to the agent because they need assistance in developing policies and procedures for hazard mitigation and disaster recovery programs.
### Human: Agent: ['Shauna Rivero', 'Specialties: Process Writing and Improvement, Editing, Writing, Communication, Project Management, Implementation, Time Management, Organization, Superior Administrative Support, Customer Service, Training, Microsoft Office Products. Certified Healthcare Reform Specialist.', 'Project Manager at ADP', 'ADP', '[{"company":"ADP","company_id":"adp","industry":"Human Resources Services","location":null,"positions":[{"description":"","duration":"Nov 2018 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Nov 2018","subtitle":"ADP","title":"Operational Project Manager"},{"description":"• Create documentation for process management and improvement.• Manage all projects of Resource Engagement Development and Innovation \\"REDI\\" team.• Create solutions to better streamline REDI team initiatives and projects.• Partner with managers of various departments to ensure they have all the support needed.• Standardize project assignment process.","duration":"Jun 2017 Nov 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2018","start_date":"Jun 2017","subtitle":"ADP","title":"Project Manager"},{"description":"• Created documentation for process management and improvement based on facts learned during Implementation.• Partnered with managers to revamp processes by creating process flows, process guides and job aides.• Delivered multiple training sessions to Implementation team members.• Made major modifications to reduce overall timeline requiring updates to 9 different documents followed by training to Project Managers & Implementation Specialists.• Partnered with manager to create and document process for re-implementing clients migrating to Vantage after being life on Health Care Reform.• Partnered with Learning & Performance to create New Hire Training and Implementation Refresher Training.• 2nd Quarter winner of #hellogreatness, nominated by Director – Implementation.","duration":"Mar 2016 Jun 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2017","start_date":"Mar 2016","subtitle":"ADP","title":"Project/Process Manager"},{"description":"Implementing Affordable Care Act solution to help clients stay compliant under ACA regulations.Certified Health Care Reform Specialist. Mentored new hires on implementation process. Took part in several focus groups focusing on my strengths to help this start up business within ADP. Worked with clients to ensure they were compliant in terms of their business processes for the ACA. Configured Health Compliance Platform with client data. Validated eligibility calculations.","duration":"Oct 2014 Mar 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2016","start_date":"Oct 2014","subtitle":"ADP","title":"Implementation Specialist II"}],"url":"https://www.linkedin.com/company/adp"},{"company":"ACOM Solutions, Inc.","company_id":"acom-solutions-inc","location":null,"positions":[{"description":"As of July 2012, I have changed to my new role of Technical Writer. My beginning task for this role was to create a CRM User Guide. Having been the project manager for implementing Microsoft Dynamics CRM within my office, it was a wonderful way of transitioning to my new role. While I was the Coordinator of Professional Services, I frequently would write and edit literature. So, moving to a full on Technical Writer role was a much desired and much appreciated transition.","duration":"Jul 2012 Dec 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2013","start_date":"Jul 2012","subtitle":"ACOM Solutions, Inc.","title":"Technical Writer"},{"description":"As of July 2011, I have been promoted to Coordinator of Professional Services. My beginning task for this role was to manage the project of implementing a new CRM internally in our company. I am the main point of contact for the CRM developer, ACOM\'s IT Team, and all of ACOM\'s healthcare employees. Along with digging into every faucet of this new CRM, writing requirements for each department, and performing much trouble-shooting, I am also tasked with the objective to train all of ACOM\'s healthcare employees on the CRM through various, vigorous training sessions. Once this project is completed, I will begin managing projects for ACOM\'s Healthcare team. I will be the main point of contact for our customers and my co-workers. I will ensure a project is opened, worked through, and completed with minimal problems & will ensure each customer has someone that will always be there to answer any questions they may have.","duration":"Jul 2011 Jul 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2012","start_date":"Jul 2011","subtitle":"ACOM Solutions, Inc.","title":"Coordinator of Professional Services"},{"description":"","duration":"Nov 2008 Jul 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2011","start_date":"Nov 2008","subtitle":"ACOM Solutions","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/acom-solutions-inc"},{"company":"ACOM Solutions, Inc","company_id":null,"location":"","positions":[{"description":"Consistently resolved customer difficulties in an expedient and tactful manner.Successfully proved superb written and verbal skills including use of proper grammar.Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.Provide exceptional administrative support to peers and senior management.Serve as initial point of contact for customers, patients, vendors, and partners.","duration":"Nov 2008 May 2009 7 months","duration_short":"7 months","end_date":"May 2009","start_date":"Nov 2008","subtitle":"ACOM Solutions, Inc","title":"Receptionist"}],"url":""},{"company":"Sears","company_id":null,"location":"","positions":[{"description":"Increased customer service level in store.Drove sales by effectively communicating with customers.Maintained and worked on upkeep of workspace.","duration":"Aug 2008 Oct 2008 3 months","duration_short":"3 months","end_date":"Oct 2008","start_date":"Aug 2008","subtitle":"Sears","title":"Sales Associate"}],"url":""},{"company":"The Village Store","company_id":null,"location":"","positions":[{"description":"Increased customer service level in store.Developed time management techniques to better delegate and perform tasks.Evaluate employees to discuss strengths and weaknesses with owner and manager.COMPUTER MS Office (Word, Excel, PowerPoint, and Publisher), InternetSKILLS Research, Adobe Photoshop, Video and Picture Editing, Security code generating software, Goldmine database, MAS 200 accounting software.","duration":"May 2005 Mar 2008 2 years 11 months","duration_short":"2 years 11 months","end_date":"Mar 2008","start_date":"May 2005","subtitle":"The Village Store","title":"Cashier/Customer Service"}],"url":""}]', '["“Shauna is very detailed orientated, professional and very knowledgeable. She is an excellent trainer and project manager. Shauna consistently assist where needed and always willing to share her knowledge and expertise. She is an exceptional speaker and articulates with professionalism yet easy to understand. I would recommend Shauna for any position that can best utilize her talents, expertise, education and teaching abilities. She will make a great Manager. ”","“I had the great pleasure of working with Shauna at ACOM Solutions, although for only a short time. She was just out of college and ACOM was lucky to have found Shauna. Shauna is a quick starter who is also a detail-oriented professional. Shauna\'s Customer Service skills are impeccable, for both the internal and external customer. It was unfortunate that Shauna could not stay with ACOM due to the economic situation felt by many companies. Shauna is willing to go above and beyond her expected job duties. She has many ideas and is innovative and confident enough to share those ideas, which is refreshing. I would recommend Shauna for any position and hope to work with Shauna again in the future.”"]'] User: ['Kimberly Welch', 'OBJECTIVE I am a detail-oriented person with strong interpersonal, organizational and computer skills .', 'Licensed Insurance Agent', 'Heidrick & Company Insurance', '[{"company":"Heidrick & Company Insurance","company_id":null,"location":"Sanibel, FL","positions":[{"description":"","duration":"Sep 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Heidrick & Company Insurance","title":"Client Service Manager"}],"url":""},{"company":"Reagan Marketing + Design","company_id":"reagan-marketing---design","location":"","positions":[{"description":"•Processed and coded vendor invoices for payment•Verified time was entered weekly, approved employee expense reports •Followed up on past due client invoices•Generated weekly reports to bookkeeper regarding PTO time and hourly employees•Maintained Monthly/Quarterly/Annual spreadsheets of client billings, employee profitability, billable targets and rates •Maintained Workamajig project management system and assisted project managers with Workamajig•Reconciled phone bill, AMEX, Visa, Fed Ex and UPS bills each month•Created reports as needed for project managers and clients•Tracked and maintained purchase orders•Performed filing, creating new files and annual purging of AR/AP files•Ran client billing worksheets, generated invoices and recorded payments when received•Responsible for ordering and maintaining of office supplies and back-up to receptionist•Provided project support/management during peak times of peak workloads","duration":"Nov 2009 Dec 2014 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2014","start_date":"Nov 2009","subtitle":"Reagan Marketing + Design","title":"Billing Manager"}],"url":"https://www.linkedin.com/company/reagan-marketing---design"},{"company":"RCM Technologies/NuSoft Solutions","company_id":null,"location":"","positions":[{"description":"Gatekeeper for contract review. Ensured that appropriate approvals were gained depending upon dollar amounts, type of project, etc... Reviewed Sales Turnover for adequacy and accuracy against the signed contract and created projects in TES (Time Entry System). Also set up new customers in TES and in Great PlainsMonitor and enforce employee time and other governance as required.Produced weekly variance, forecasting, actual, employee account reporting and others as requested for Executive Management. These reports were put into a Power Point presentation for their weekly meeting. Managed multiple projects for time entry and expense approval, forecasted projects and tracked budgets. Performed budget tracking, project status reporting and other billable project administration activities.Managed the fixed price billing process. Work with the other project managers to determine when milestones have been met and billing can occur. Created invoices using Great PlainsSupport the Microsoft billing requirements through use of Microsoft\'s ChangePoint system and online billing system. Enter hours on a weekly basis into ChangePoint. Reconcile hours and expenses as needed. Provide direct communication with Microsoft personnel when issues arise.Support the Dell billing requirements through use of Dell\'s Ariba system and using online billing system. Reconcile hours and expenses as needed. Provide direct communication with Dell personnel when issues arise.Backfills for receptionist, recurring billing, and general admin.Provide HR support for the Grand Rapids office as needed - new hire paperwork, benefit meetings.","duration":"Jan 2005 Apr 2008 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2008","start_date":"Jan 2005","subtitle":"RCM Technologies/NuSoft Solutions","title":"Project Coordinator/Finance Assistant"}],"url":""},{"company":"NuSoft Solutions","company_id":"nusoft-solutions","location":"","positions":[{"description":"A/R - Invoiced clients weekly based on contract terms; involved creating and updating spreadsheets, putting hours in Time Tracker, created invoices in QuickBooks and made collection calls regarding delinquent accounts. A/P - entered and paid bills, make deposits, entered and paid employee expense reportsInternal auditing of employee files, online auditing of employee benefits and benefits administration, set up new employee benefits, and new employee orientationsManaged and updated HR Portal (internal website) and updated company website with open positionsRecruited for open positions using various methods, set up interviewsPerformed various administrative tasks for HR Director","duration":"Feb 2004 Jan 2005 1 year","duration_short":"1 year","end_date":"Jan 2005","start_date":"Feb 2004","subtitle":"NuSoft Solutions","title":"HR Assistant/Finance Assistant/Recruiter"}],"url":"https://www.linkedin.com/company/nusoft-solutions"},{"company":"High Industries","company_id":"highcompanies","location":"","positions":[{"description":"¨Maintained and created highly effective organizational and filing systems, including quick and thorough indexing, resulting in easy access to critical information¨Kept up to date records on tenants, renew lease agreements, and type up new lease agreements for new tenants¨Created and distributed a quarterly newsletter to building tenants at three business parks¨Maintained accurate records related to accounts payable, accounts receivable, delinquent accounts, and process and code invoices¨Was responsible for taking tenant requests and disbursing requests to the proper personnel","duration":"Sep 2001 Jan 2004 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2004","start_date":"Sep 2001","subtitle":"High Industries","title":"Administrative Marketing Coordinator/Office Manager for High Associates"}],"url":"https://www.linkedin.com/company/highcompanies"},{"company":"Charter Communications","company_id":"charter-communications","location":"","positions":[{"description":"¨Maintained accurate records related to payroll, accounts payable, accounts receivable and delinquent accounts ¨Directly reported to and assist two Vice Presidents¨Organized travel itineraries and accommodations; purchased tickets; typed, file and expedited messages and business schedules for several Vice Presidents in the Regional Office¨Skilled in typing and correspondence writing, as well as meeting arrangements; proficient in Word and Excel; familiar with PowerPoint, Publisher, Access and all types of general office equipment","duration":"Sep 2000 Aug 2001 1 year","duration_short":"1 year","end_date":"Aug 2001","start_date":"Sep 2000","subtitle":"Charter Communications","title":"Regional Office Supervisor"}],"url":"https://www.linkedin.com/company/charter-communications"},{"company":"American Heart Association","company_id":"american-heart-association","location":"","positions":[{"description":"¨Assistant to two Regional Directors and Communications Director¨Created various reports, letters, memos, agendas, minutes, proposals, programs and databases using Word, Excel, VPS, GEMS, Publisher and PowerPoint¨Performed project coordination for major events such as: American Heart Walk, Galas, Golf events, Jump Rope For Heart and Hoops For Heart ¨Assistant to two Regional Directors and Communications Director¨Created various reports, letters, memos, agendas, minutes, proposals, programs and databases using Word, Excel, VPS, GEMS, Publisher and PowerPoint¨Performed project coordination for major events such as: American Heart Walk, Galas, Golf events, Jump Rope For Heart and Hoops For Heart","duration":"Nov 1999 Sep 2000 11 months","duration_short":"11 months","end_date":"Sep 2000","start_date":"Nov 1999","subtitle":"American Heart Association","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/american-heart-association"}]', '["Ginny Burns “Kim is a pleasure to work with, friendly and helpful to customers and a self starter who is on top of things before being asked.”","Bill Shreffler “Kim is a high energy professional. She is very diligent in her work and cares deeply about her job and her company. She is also a great team player with a terrific attitude.”"]']### Assistant: The agent's job is to provide superior administrative support and customer service. Today, the agent is reaching out to the user to confirm an appointment and provide necessary information for a client service meeting.
### Human: Agent: ['Klaus Larsen', 'Specialties: Graphic Design, Illustration, Identity, Print Production, Photography, Digital Production, Asset Management, Pre-flight', 'Senior Production Artist at Welly Health PBC', 'Welly Health PBC', '[{"company":"Welly Health PBC","company_id":"welly-health-pbc","industry":"Wellness and Fitness Services","location":"San Francisco, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Welly Health PBC","title":"Senior Production Artist"}],"url":"https://www.linkedin.com/company/welly-health-pbc"},{"company":"www.klpstudio.com","company_id":null,"location":"","positions":[{"description":"Graphic Design, Web Design and implementation, Print Design, Production, Identity, Collateral, Photography Graphic Design, Web Design and implementation, Print Design, Production, Identity, Collateral, Photography","duration":"1997 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"1997","subtitle":"www.klpstudio.com","title":"Founder"}],"url":""},{"company":"Navitas Organics","company_id":"navitas-organics","location":"Novato, CA","positions":[{"description":"","duration":"Aug 2016 Jun 2021 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jun 2021","start_date":"Aug 2016","subtitle":"Navitas Organics","title":"Senior Production Artist"}],"url":"https://www.linkedin.com/company/navitas-organics"},{"company":"Amy\'s Kitchen","company_id":"amy%27s-kitchen","location":"Petaluma, CA","positions":[{"description":"","duration":"Nov 2015 Aug 2016 10 months","duration_short":"10 months","end_date":"Aug 2016","start_date":"Nov 2015","subtitle":"Amy\'s Kitchen","title":"Senior Production Artist"}],"url":"https://www.linkedin.com/company/amy%27s-kitchen"},{"company":"Self-employed","company_id":"klaus-larsen-design","location":"Various","positions":[{"description":"","duration":"Aug 2010 Aug 2016 6 years 1 month","duration_short":"6 years 1 month","end_date":"Aug 2016","start_date":"Aug 2010","subtitle":"Self-employed","title":"Designer"}],"url":"https://www.linkedin.com/company/klaus-larsen-design"},{"company":"LeapFrog","company_id":"leapfrog","location":"Emeryville, California","positions":[{"description":"","duration":"Feb 2014 Sep 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2015","start_date":"Feb 2014","subtitle":"LeapFrog","title":"Graphic Production Artist"}],"url":"https://www.linkedin.com/company/leapfrog"},{"company":"American Medical Response","company_id":"american-medical-response-1","location":"","positions":[{"description":"","duration":"Aug 2010 Dec 2013 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2013","start_date":"Aug 2010","subtitle":"American Medical Response","title":"Emergency Medical Technician (EMT)"}],"url":"https://www.linkedin.com/company/american-medical-response-1"},{"company":"mojotown.com","company_id":null,"location":"","positions":[{"description":"","duration":"2000 Jan 2009 9 years","duration_short":"9 years","end_date":"Jan 2009","start_date":"2000","subtitle":"mojotown.com","title":"Senior Interactive Designer"}],"url":""},{"company":"Mez Design","company_id":"mez-design","location":"Sausalito, Ca","positions":[{"description":"","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Mez Design","title":"Senior Production Manager"}],"url":"https://www.linkedin.com/company/mez-design"}]', '["Jen West “I had the pleasure of managing Klaus w ashen he worked a production contractor at LeapFrog during our busiest time of the year. He has a positive attitude, takes art direction well, easily juggles multiple projects and is always up for a challenge. His strong technical skills combined with an enthusiasm for tackling any project with a \\"can-do\\" spirit quickly made him a valuable member of our team. I would highly recommend him.”","Adrienne Marie LaBonte-Liggett “Klaus is that rare jack-of-all-trades who can quickly jump into any project and churn it with expert precision. Need an awesome package design? Done. How about impactful in-store signage? Done. Whatever it is you can count on Klaus to deliver great work. And ALWAYS with a positive, can-do attitude--I highly recommend Klaus.”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to coordinate executive operations and digital activities, and today, the agent is reaching out to the user because they need assistance with marketing strategies for their professional sales career.
### Human: Agent: ['Joanna Habermann', 'Experienced Leader, Manager, Workforce and Training Management, who inspires others to reach their maximum potential. I aim to serve those that serve through education and empowerment. I guide and mentor military connected individuals find their full career potential and communicate the value they provide to employers through world class career preparation programming, Onward to Opportunity, powered by Syracuse University’s Institute for Veteran’s and Military Families. The past 10 years of increasing leadership experience coupled with my expertise in program management, transition assistance programming, and career counseling, positions me to assist individuals and employers in strengthening the civilian workforce by breaking the military-civilian divide. A constant learner with a drive for success, I seek the path towards excellence. I engage employers in learning the value of recruiting and retaining military-connected individuals, and connect them to free pipeline of highly qualified talent.', 'Program Management \| Workforce & Training \| Connecting Veterans to Opportunity \| Licensed Scrum Master', 'Institute for Veterans and Military Families - IVMF', '[{"company":"Institute for Veterans and Military Families - IVMF","company_id":"ivmfsyracuseu","industry":"Education Management","location":"Fort Drum, NY","positions":[{"description":"Onward to Opportunity (O2O) is a no-cost career skills program (no use of GI Bill Benefits) offering in-demand, industry-validated training and credentials to transitioning servicemembers and all active-duty spouses. Offered on U.S. military installations across the country, O2O provides in-person and online training to the next generation of leaders of America’s economy.O2O partners with leading veteran service organizations and private sector companies to identify employers committed to training and hiring veterans and military spouses. These employer partners are engaged throughout each phase of O2O delivery by assisting in curriculum design, interacting with participants as they progress through the program and identifying specific career paths and interview opportunities within their company that align with the skillsets of our graduates.The IVMF Advantage: The advantage of programs run by the Institute for Veterans and Military Families (IVMF) at Syracuse University is the full range of services you receive from initial inquiry through to the completion of your coursework. Our enrollment and advising services are here when you have a question about which program or course offerings is best for you or when you have questions while enrolled in IVMF programs.","duration":"Jul 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jul 2016","subtitle":"Institute for Veterans and Military Families - IVMF","title":"Onward to Opportunity Installation Program Manager"}],"url":"https://www.linkedin.com/company/ivmfsyracuseu"},{"company":"Serco","company_id":"serco","location":"Fort Drum, NY","positions":[{"description":"Supervised the contractor staff to include SFL-TAP Center Counselors, Financial Counselors, Liaison Officer (LNO), and Administrative Specialists, and assigned specific work requirements to ensure compliance with contract requirements and local policies. Trained, directed, evaluated, counseled and, when necessary, disciplined contractor employees in accordance with contractor policies and operating procedures. Initiated the hiring process, followed procedures for in- and out- processing contractor staff and provided the TSM with status updates on all staffing actions. Ensured that each new staff member received adequate training as well as required refresher training and training in new concepts or procedures. Reported the status of HIPAA training at the site and HIPAA training completions, including new and recertification (refresher), in the Monthly CIM Report. Operated the SFL-TAP Center in compliance with the terms of the contract and effectively managed personnel and materials provided by the contractor according to contractor policies and rules.","duration":"Jul 2013 Jul 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2016","start_date":"Jul 2013","subtitle":"Serco","title":"Contractor Installation Manager Soldier for Life - Transition Assistance Program"}],"url":"https://www.linkedin.com/company/serco"},{"company":"Fort Drum Family and MWR","company_id":"fort-drum-family-and-mwr","location":null,"positions":[{"description":"-Facilitated orientation sessions, workshops & customized training programs.-Utilized conventional teaching strategies, software applications, and designed programs to enhance training experience for employees.-Presented information using a variety of instructional techniques or formats, including role playing, simulations, team exercises, group discussions, videos, and lectures.-Monitored, evaluated, and recorded training activities for program effectiveness.","duration":"Apr 2011 Jul 2013 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2013","start_date":"Apr 2011","subtitle":"Fort Drum Family and MWR","title":"Training and Curriculum Specialist FMWR-CYSS Fort Drum, NY"},{"description":"-Used established personnel management procedures to ensure appropriate supervision of employees.-Provided leadership, instruction and mentoring by identifying what to accomplish and providing a vision for action.-Scheduled meetings, interviews and participated in all organizational activities.","duration":"Jul 2009 Apr 2011 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2011","start_date":"Jul 2009","subtitle":"Fort Drum Family and MWR","title":"Assistant Director Child Development Center FMWR-CYSS Fort Drum, NY"}],"url":"https://www.linkedin.com/company/fort-drum-family-and-mwr"}]', '["“Joanna is a passionate and proven team player who has provided invaluable experience to transitioning service members and their families. She was instrumental in helping me prepare for life after the military and has prepared many service members for the transition by providing one on one coaching and introductions to different partners in the community for their support. Her passion and commitment is unmatched and she is a privilege to work with. ”","“Joanna’s persistence and perseverance have not wavered over the three years we’ve worked together. She has demonstrated strength and tenacity at times others may have given up or crumbled under pressure. Joanna exhibits impressive leadership skills as well as continued compassion and concern for her colleagues throughout the nation. She works well in small groups and has continued professional development in community outreach efforts. Any organization would be lucky to have Joanna as a member. ”"]'] User: ['Tony Perez', 'As a Soldier in a the U.S. Army, I have had an opportunity to become a diverse and adaptive leader. Throughout my tenure I have also learned many skills within the sales, marketing, and administrative environments. Together, these skills have enabled me to expand my thought process when creating solutions to issues or projects at hand.', 'Talent Acquisition I Human Resources I Program Management', 'US Army', '[{"company":"US Army","company_id":"us-army","industry":"Armed Forces","location":null,"positions":[{"description":"Oversees Military Medical Recruiting for 3 states","duration":"Aug 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Aug 2020","subtitle":"US Army","title":"Regional Supervisor of Operations and Leader Development"},{"description":"Oversee the recruiting process for all Army Enlistments throughout the greater DFW area.","duration":"Aug 2017 Aug 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2020","start_date":"Aug 2017","subtitle":"US Army","title":"Operations Supervisor"},{"description":"","duration":"Aug 2014 Aug 2020 6 years 1 month","duration_short":"6 years 1 month","end_date":"Aug 2020","start_date":"Aug 2014","subtitle":"US Army","title":"Section Chief"},{"description":"","duration":"Mar 2007 Aug 2014 7 years 6 months","duration_short":"7 years 6 months","end_date":"Aug 2014","start_date":"Mar 2007","subtitle":"US Army","title":"Station Commander"},{"description":"","duration":"Feb 2001 Mar 2007 6 years 2 months","duration_short":"6 years 2 months","end_date":"Mar 2007","start_date":"Feb 2001","subtitle":"US Army","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Roman Johnson “Great leader and always available to help anyone that needs it. Never met anyone that enjoys analyzing data as much as he does. Would make a great addition to any team. ”","Westin R. Bolles “Tony Perez is a natural salesman and entrepreneur. He is super smart, professional, hard working, and approachable. His leadership and compassion for others will definitely serve him well as he transitions from full-time Soldier to being a civilian. It has been fun working with him.”"]']### Assistant: The agent's job is to connect veterans and military spouses with career opportunities, and today the user is reaching out to the agent because they need assistance in transitioning from the military to a civilian career.
### Human: Agent: ['Jeffrey C.', '↬ Available for full-time opportunities or contract/consulting projects. Multifaceted user interface engineer specializing in design systems, content infrastructure, and building more inclusive digital products. Passionate about crafting outstanding user experiences that are driven by data, and differentiated by design.', 'User Interface Engineer', 'Freelance, Contracting, and Consulting', '[{"company":"Freelance, Contracting, and Consulting","company_id":null,"location":"Chicago, IL","positions":[{"description":"I partner with forward-thinking companies of all sizes to design, develop, and scale their digital products for iOS, Android, and the web. I have worked with product teams all over the world — from individual founders who are self-funded, to large multi-national organizations.I specialize in building design-driven, user-centered experiences that inspire audiences to interact, engage, share, and purchase. I partner with forward-thinking companies of all sizes to design, develop, and scale their digital products for iOS, Android, and the web. I have worked with product teams all over the world — from individual founders who are self-funded, to large multi-national organizations.I specialize in building design-driven, user-centered experiences that inspire audiences to interact, engage, share, and purchase.","duration":"May 2006 - Present 15 years 11 months","duration_short":"15 years 11 months","end_date":"Present","start_date":"May 2006","subtitle":"Freelance, Contracting, and Consulting","title":"User Interface Engineer"}],"url":""}]', '["LinkedIn User “I had the opportunity to work with Jeffrey for a few months at Giveforward, and it was a pleasure. He\'s a dedicated, hard working individual with an excellent grasp on the ebbs and flows of the web development world and technology as a whole. Although our tech backgrounds follow a slightly different track of skillsets(ops/dev), we were always able to collaborate with the same end goals: a fantastic product and excellent user experience. He would make a great addition to any team.”","Celeen Rusk “ Working with Jeffrey for a short time at GiveForward, I learned how enthusiastic and hardworking he is. He always had another idea for some way to improve the code base; he was always a good person to go to for questions about the best implementation for something. He approached every task with a joy, fervor, and are that I rarely see. He genuinely cares about his colleagues and their wellbeing, and not only does he contribute to the code as a great engineer, he contributes to a team as a joyful and giving person.”"]'] User: ['Shelley Karlins', '"To conceive of knowledge as a collection of information seems to rob the concept of all its life... Knowledge resides in the user and not in the collection. It is how the user reacts to a collection of information that matters." -- Churchman, 1971 "When you want something you\'ve never had, you have to do something you\'ve never done."', 'Account Manager at CDW', 'CDW', '[{"company":"CDW","company_id":"cdw","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"CDW features dedicated Account Managers, that\'s me, who help customers choose the correct fit of products and services to best meet their unique needs.I have built very strong relationships with customer contacts, vendor partners, and specialists in order to best assist my customers in all of their technology needs. I am able to position CDW\'s solutions as a strategic advantage for the long term needs of my customers. I have developed and maintained exceptional consultative relationships, and frankly, friendships, with key executives and decision makers within my territory which leads to surpassing revenue and profit goals every quarter. With dedication to my continuous training and education here at CDW, I have been able to understand and offer a wide range of technologies from discrete hardware and software products to complex technology solutions. Personal Note: I have a love for knowledge. Learning new things is my passion and drives me to better myself everyday. I love to making people\'s days better. I want calling me for customer service to be less of a chore and more something to look forward to. I want all customers to know, that if you call me, i will always have an answer for you and a follow up on your requests. I will do everything I can to assure accuracy and timeliness on all requests. I genuinely care about my customers and coworkers, I try to always bring positive energy to my working environment and do what I can do make everyone\'s day a little bit easier.","duration":"Aug 2013 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"Aug 2013","subtitle":"CDW","title":"Account Manager - Med/Lar Division"}],"url":"https://www.linkedin.com/company/cdw"},{"company":"Reed Social Media Group","company_id":"reed-social-media-group","location":"Northbrook, IL","positions":[{"description":"Reed Social Media Group is a market leader in social media, by supplying top of the line social media benefits and assistants to all clients and organizations. We are experts in finding the best solution to your social media problems and building the relationships with the customers you always wished you had! I am always looking for new talent to add to our team, please reach out if you are interested! Reed Social Media Group is a market leader in social media, by supplying top of the line social media benefits and assistants to all clients and organizations. We are experts in finding the best solution to your social media problems and building the relationships with the customers you always wished you had! I am always looking for new talent to add to our team, please reach out if you are interested!","duration":"Jan 2013 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Reed Social Media Group","title":"Account Manager"}],"url":"https://www.linkedin.com/company/reed-social-media-group"},{"company":"The Hanover Insurance Group","company_id":"the-hanover-insurance-group","location":"Howell, MI","positions":[{"description":"Problem solver for all Territory Sales Managers on customer issues; advising TSMs of new technologies and policies Developed a high performance team in order to successfully research/present the advantages and disadvantages of social mediaWorked with agencies to increase new business and help build relationships with insured in hopes to increase retention ratesImprove communication skills by regularly using different forms of technology: webinars, phone conference, and video conferences","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"The Hanover Insurance Group","title":"Future Leaders Internship Program - Marketing"}],"url":"https://www.linkedin.com/company/the-hanover-insurance-group"},{"company":"Michigan State University","company_id":"michigan-state-university","location":"East Lansing, MI","positions":[{"description":"Improved presentation skills by presenting lectures to the classEnhanced time management through grading papers and projects; resumes, reflections, study abroad activitiesRedesigned course projects to better suit the semester of students and made grading more efficientAccommodated to the needs of the students and guest speakers; Responded to Inquiries Via E-mail Improved presentation skills by presenting lectures to the classEnhanced time management through grading papers and projects; resumes, reflections, study abroad activitiesRedesigned course projects to better suit the semester of students and made grading more efficientAccommodated to the needs of the students and guest speakers; Responded to Inquiries Via E-mail","duration":"Aug 2011 Dec 2011 5 months","duration_short":"5 months","end_date":"Dec 2011","start_date":"Aug 2011","subtitle":"Michigan State University","title":"Teacher\'s Assistant for Freshman Business Seminar"}],"url":"https://www.linkedin.com/company/michigan-state-university"},{"company":"What\'s Happening! Community Newspapers","company_id":"what%27s-happening-community-newspapers","location":"Northbrook, IL","positions":[{"description":"Exhibitor for two regional Trade ShowsExpanded and introduced the newspaper to new companies through personal selling and sales callsRefined communication skills through interaction with diverse groups of people Exhibitor for two regional Trade ShowsExpanded and introduced the newspaper to new companies through personal selling and sales callsRefined communication skills through interaction with diverse groups of people","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"What\'s Happening! Community Newspapers","title":"Trade Show Exhibitor and Sales Internship"}],"url":"https://www.linkedin.com/company/what%27s-happening-community-newspapers"},{"company":"Starbucks Coffee Company","company_id":"starbucks","location":"Northbrook, IL & Okemos, MI","positions":[{"description":"Assisted in process training of many new employeesExcelled in my sales of Coffee and Via; Continuously hit daily store sales goalLearned Coffee Pairing and Coffee Services in order to satisfy our customers and build strong relationships Assisted in process training of many new employeesExcelled in my sales of Coffee and Via; Continuously hit daily store sales goalLearned Coffee Pairing and Coffee Services in order to satisfy our customers and build strong relationships","duration":"Jun 2010 Aug 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2011","start_date":"Jun 2010","subtitle":"Starbucks Coffee Company","title":"Barista"}],"url":"https://www.linkedin.com/company/starbucks"}]', '["Alex Disbrow “Shelley and I have been working together for over a year now and it\'s evident in every conversation that she is a very happy individual and enjoys what she does. She is very intelligent and extremely resourceful in all areas of CDW, and as a Hewlett Packard Enterprise employee who constantly works with numerous vendors, she is one of my favorites. I always enjoy getting a call from Shelley, and because of her my experiences with CDW and our mutual customers are always exemplary. ”","Danielle Washington “Shelley is a wonderful person. She is very kind, patient and attentive to coworkers and customers. When depended on, Shelley will efficiently make sure requested tasks are completed in a timely manner. Thank you for all that you do Shelley! ”"]']### Assistant: The agent's job is to assist customers in selecting the right products and services, while the user is reaching out to the agent today because they need guidance on finding the best social media solutions for their organization.
### Human: Agent: ['Bethany Townsend, PACE', 'Experienced Executive Assistant/Legal Assistant with a demonstrated history of working in the information technology and services industry. Strong professional skilled in Negotiation, Administration, Market Research, Management, and Interviewing and all aspects of working in a legal environment.', 'Executive Assistant to the Department of Medicine Administrators', 'University of Wisconsin Department of Medicine', '[{"company":"University of Wisconsin Department of Medicine","company_id":"university-of-wisconsin-department-of-medicine","industry":"Higher Education","location":"Madison, Wisconsin, United States","positions":[{"description":"","duration":"Nov 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Nov 2020","subtitle":"University of Wisconsin Department of Medicine","title":"Executive Assistant to the Department of Medicine Administrators"}],"url":"https://www.linkedin.com/company/university-of-wisconsin-department-of-medicine"},{"company":"Baker Tilly US","company_id":"bakertillyus","location":"Madison, Wisconsin Area","positions":[{"description":"• Support the Wisconsin Commercial and Advantage teams by providing administrative support.• Prepare tax and assurance engagement letters for over 450 clients and manage the receipt of signed letters and proper electronic filing of the letters.• Provide support to the financial team in the preparation of financial audit reports. Ensure that proper formatting is used and edit all discrepancies; ensure that all totals are correct for the reports and finalize the reports. • Work as part of the team to reformat 1000+ financial statements to the current firm standard.• Set up clients in the Star system. Create projects for the new client for billing purposes.• Arrange special events for the teams and participate in the preparation of conferences.Baker Tilly Virchow Krause, LLP (Baker Tilly) is a leading advisory, tax and assurance firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. Headquartered in Chicago, Baker Tilly, and its affiliated entities, have operations in North America, South America, Europe, Asia and Australia. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 145 territories, with 34,700 professionals. The combined worldwide revenue of independent member firms is $3.6 billion.","duration":"Sep 2018 Apr 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2020","start_date":"Sep 2018","subtitle":"Baker Tilly US","title":"Senior Administrative Assistant"}],"url":"https://www.linkedin.com/company/bakertillyus"},{"company":"Genpact","company_id":"genpact","location":"Watertown, WI","positions":[{"description":"Virtually support one senior vice president and three vice presidents (VPs) in various locations in the US.•Schedule meetings, prepare and submit expense reports using Oracle iExpense, assist with local client visits,•Interact with peers from around the world to schedule meetings.•Book domestic and international flights, hotels and car service utilizing American Express’ Axiom.•Assist colleagues, both local and domestically, with preparing and submitting expenses.•Prepare PowerPoint presentations.•Plan meetings between VPs and CEOs. Includes scheduling boardrooms, scheduling video conferencing equipment, planning dinners, creating agendas, sending out meeting request invitations.•Train colleagues on how to use the Axiom software.•Assist colleagues with inputting expenses into the Oracle iExpense system.•Create and send out huddle notes (staff meeting notes) to all managers in the Danville location.•Track weekly huddles held utilizing Excel and submit a monthly report to HR.•Selected as a member of the in-house coaching team. Train colleagues in Danville in technical applications, such as Microsoft Office and soft skills, such as resume writing for use in internal positions, email writing skills and general writing skills..Certified trainer.•Also selected as 1 of 4 members of the in-house coaching team to conduct new employee orientation.• Lean Six Sigma tested.","duration":"Dec 2013 May 2018 4 years 6 months","duration_short":"4 years 6 months","end_date":"May 2018","start_date":"Dec 2013","subtitle":"Genpact","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/genpact"},{"company":"Wake County Firearms and Training Center","company_id":null,"location":"Holly Springs, NC","positions":[{"description":"Range Safety Officer and NRA Certified Pistol, Personal Protection Inside The Home, Personal Protection Outside the Home, North Carolina Concealed Carry and Refuse To Be A Victim Instructor. Range Safety Officer and NRA Certified Pistol, Personal Protection Inside The Home, Personal Protection Outside the Home, North Carolina Concealed Carry and Refuse To Be A Victim Instructor.","duration":"Jun 2012 Oct 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2013","start_date":"Jun 2012","subtitle":"Wake County Firearms and Training Center","title":"Range Officer/Instructor"}],"url":""},{"company":"NC Dept. of Commerce","company_id":"north-carolina-department-of-commerce","location":"Raleigh, NC","positions":[{"description":"•Tracks, analyzes and validates all program and tradeshow costs, monitors and coordinates invoice payments. •Arranges meetings and conferences related to international trade, planning guest speakers, agendas, scheduled break and lunch arrangements, create marketing materials, mass mailings, ordering printed materials, reporting and follow-up of invitations.•Schedule appointments for foreign trade representative (FTR).•Create itineraries & other travel documents for each FTR when working in North Carolina.•Prepares budget division authorization forms for staff travel by compiling the cost of each traveler’s meals, lodging, registration fees, if applicable and transportation.•Manages the Director’s calendar and responsible for scheduling appointments and meetings according to the Director’s instructions.•Interact with contacts from sponsor organizations.•Periodically meet with Assistant Secretary for Travel & Tourism to update on progress of show planning. Brief superiors on status of projects.•Plan all aspects of shows to include: determine meeting room needs, and luncheon room needs, selecting hotels and arranging for room blocks, hiring catering firms, selecting menus, arrange for delivery and billing, determine which speaker will speak at which location.•Interface with directors at state community college business schools to determine room needs and locations for annual Road Show.•Maintain vehicle assignment schedule, vehicle folders, log books and monthly vehicle report files.•Compile research data for analysis.•Manage intern program.•Interact with visiting foreign delegations to arrange meeting locations and security issues.•Assist business development managers with contracts on domestic & overseas tradeshows.","duration":"Oct 2008 Aug 2013 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2013","start_date":"Oct 2008","subtitle":"NC Dept. of Commerce","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/north-carolina-department-of-commerce"}]', '["Patty Moyer “Bethany was very detailed oriented, she worked hard to complete all tasks. If resources were unavailable, she would seek out assistance or equipment to complete tasks required.”","Dave Van Pelt “Bethany was instrumental in providing the speakers and coordinating the China Connection that we produced this last April. Jean Davis said; she was the best and guess what! she really is. Hats off to Bethany. Thank you for your great help, we couldn\'t have done it without you.”"]'] User: ['David Mitchell', 'Princeton. Bain. Currently working as a SWE @ Microsoft. Talk to me about building, computer science, neuroscience, entrepreneurship, or finance.', 'Software Engineer at Microsoft. Princeton grad. Bain alum.', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"EMC Properties","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"EMC Properties","title":"Software Engineer"}],"url":""},{"company":"BioCircuit Technologies","company_id":"biocircuit-technologies","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"BioCircuit Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/biocircuit-technologies"},{"company":"Bain & Company","company_id":"bain-and-company","location":"San Francisco Bay Area","positions":[{"description":"• Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls • Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Bain & Company","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Princeton University","company_id":"princeton-university","location":"Princeton University","positions":[{"description":"• Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis • Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"Princeton University","title":"Undergraduate Researcher - Buschman Executive Control Lab"}],"url":"https://www.linkedin.com/company/princeton-university"},{"company":"Management Leadership for Tomorrow","company_id":"management-leadership-for-tomorrow","location":"","positions":[{"description":"• Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills • Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills","duration":"Apr 2016 May 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2018","start_date":"Apr 2016","subtitle":"Management Leadership for Tomorrow","title":"Program Fellow"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"},{"company":"A.T. Kearney","company_id":"kearney","location":"Greater New York City Area","positions":[{"description":"• Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule • Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"A.T. Kearney","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/kearney"}]', '["Dylan Stone-Miller “David was easily at the top of our software development training cohort. He always had answers for how to manage and analyze data, was an excellent teammate and leader, and was always the last one to leave. I learned the most from his models of algorithmic thinking - he frequently wrote code that beat out the vast majority of coders on LeetCode - and my software was always better and more efficient after a whiteboard session with David. I highly recommend David as a strong addition to any software development team.”","Rashad Collins “David is one of the most admirable peers i\'ve had the pleasure of working with during our immersive bootcamp; DigitalCrafts. He is strikingly brilliant, remarkably efficient, and carries an electrifying energy with his presence with such poise. Shows exceptional skills in data analytics, software development, and project management. To say that David would be an asset on any team is a grave understatement; his multi-dimensional approach to complex, logic based problem solving is quite enchanting. It was an honor working with David and I fully expect us to continue doing so.”"]']### Assistant: The agent's job is to coordinate and arrange guest speakers and create marketing materials for international trade conferences, and today the user is reaching out to the agent because they need assistance in planning and organizing a conference related to entrepreneurship and finance.
### Human: Agent: ['Drew Wasserbach', 'Unity’s Mortgage Loan process is designed to give you a feeling of ease, one reason is because you will be working with me. I present a “no-pressure” approach. I will strive to make the loan process easier, by explaining everything up front and I will do my very best to answer all your questions. You will be guided through the process every step of the way. It is my personal goal to provide the most positive experience and make sure you get the best deal possible. You’ll be happy to learn that Unity Bank has lower fees than most. Being a "smaller-size" bank with many less "layers", we are even able to get through the approval process much faster than larger firms. Contact me to discuss: • First-Time Home Buyers • Home Loans • Fixed Rate Mortgages • Adjustable Rate Mortgages • Investment Property Loans • Reverse Mortgages We are also a Portfolio lender. With the use of our own capital and service through our Portfolio programs, we can exercise greater discretion. Thus, able to provide alternative solutions for those such as self-employed borrowers who may not have enough usable income, applicants who’s credit score may be a little too low or DTI too high, builders/developers/investors who are needing to buy/build, or those simply wanting a line of credit for renovations or construction. There isn’t much we can’t do. Looking forward to meeting you, Drew W. 857.272.7128 drew.wasserbach@unitybank.com', 'Residential Mortgages', 'Unity Bank', '[{"company":"Unity Bank","company_id":"unity-bank","industry":"Banking","location":"Clinton, NJ","positions":[{"description":"As a Mortgage Loan Officer, I am responsible for managing and growing profitable residential lending relationships. Responsible for originating and pre-qualifying mortgage loans, ensuring that goals are met, adhering to all applicable policies and procedures , and satisfying customer needs. Essential Functions Including, but not limited to...•Responsible for originating self-generated mortgage loans in addition to loans referred by Unity Bank referral sources.•Conduct evaluations of borrowers’ financial statuses.•Counsel prospective borrowers to assist them in obtaining mortgage financing, and maintain regular contact with borrower(s) once a pre-qualification has been issued.•Assist mortgage operations in obtaining documentation for underwriting and closing of submitted applications.•Provide bank personnel and customers with information on current interest rates and new mortgage products.•Actively enhance the financial relationship of the mortgagee by cross selling Unity Bank products and services where applicable.•Contact and develop interpersonal relationships with prospective lead sources such as real estate professionals and prospective borrowers. •Work towards meeting targets set by management.•Generate leads in the local area through existing customers and other lead sources such as networking and community events.•Maintain knowledge of current bank products and mortgage lending laws and guidelines .","duration":"Mar 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Unity Bank","title":"Mortgage Loan Officer"}],"url":"https://www.linkedin.com/company/unity-bank"},{"company":"Dice","company_id":"dice","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2014 Feb 2018 4 years 1 month","duration_short":"4 years 1 month","end_date":"Feb 2018","start_date":"Feb 2014","subtitle":"Dice","title":"Sales Manager, Enterprise Accounts"}],"url":"https://www.linkedin.com/company/dice"},{"company":"Monster","company_id":"monster","location":null,"positions":[{"description":"NATIONAL ACCOUNT FIELD MANAGER Manage book of 20 accounts composed of large companies. Position also entails coordination of sales meetings and calls, creation and delivery of customized presentations, strategic planning to develop sales solutions with consideration of available facts, constraints, competitive circumstances, and probable consequences. Additionally, demonstrate business acumen and cultivate network, in order to be viewed as a trusted business advisor.• $2million+/year• Achieved 115% against quota first year in new role• 105% media and SAS sales first year in role• Establish new contacts amongst multiple divisions within organization• Forecast monthly within 5% of target• Grow existing book and acquire new clients through customized presentations given to C-Level executives","duration":"Jul 2012 Jan 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2014","start_date":"Jul 2012","subtitle":"Monster","title":"National Account Manager - Field"},{"description":"Retention Manage a territory of 250 lapsed and current clients with an annual spend of $1.3 million. Grow existing accounts with consultative approach and introduction of new Monster products.Creating additional key contacts in other departments within existing clients to demonstrate how Monster is not only a recruitment tool, but a tremendous marketing resource as well.Forecast monthly within 5% of commitment.108% of annual quota in a struggling economy and poor job market. Consistently overachieve assigned quota.Continually recognized as a top performer at annual sales conferences.Consistently in top 10% of media sales.Leader across sales floor in PRS sales first year of inception.","duration":"Apr 2007 Aug 2012 5 years 5 months","duration_short":"5 years 5 months","end_date":"Aug 2012","start_date":"Apr 2007","subtitle":"Monster","title":"Internet Recruitment Consultant"},{"description":"Acquisition (New Business Development) Personally responsible for development and growth of Monster in Central and Northern Virginia through New Business Acquisition.Relentless prospecting within my territory through cold calls, targeted emails and marketing supported campaigns.Consistent record of meeting and exceeding monthly quota.First quarter on quota attained 165% and 100+% of New Business quota.Achieved highest attainment of all reps. throughout entire center.Working within Hoovers, Media Metrics, Career Builder, Hot Jobs and other available sources to identify and grow prospective clients.","duration":"Sep 2005 Apr 2007 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2007","start_date":"Sep 2005","subtitle":"Monster","title":"Internet Recruitment Consultant"},{"description":"New Business Development Rep. (Lead Generation)Generated new business leads by initiating 300 outbound calls/day.Prepared list leads, delivered benefit statements, handled objections, and recorded statistics on each outbound call.Managed and maintained a detailed pipeline of perspective business.Proven track record and considered top performer.Successfully exceeded quota .Relevant Skills and TrainingProficient in all aspects of Microsoft Office ForecastingPublic Speaking - Member of Monsters Toastmaster chapterB2B Relationship Selling Relentless ProspectingBASHO Strategies Training - 2008Querying and utilizing vast database to track clients, prospects and sales","duration":"Sep 2005 Sep 2006 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2006","start_date":"Sep 2005","subtitle":"Monster","title":"Internet Recruitment Consultant"}],"url":"https://www.linkedin.com/company/monster"}]', '["David Lynch “I had the distinct pleasure of managing Drew while at Monster. Drew epitomizes what it means to be a stellar sales rep. He is especially adept at creating trust and belief in himself and the company he represents. Drew works extremely hard and utilizes his exemplary sales skills to help uncover customers needs, negotiate deals, recommend the proper solution and close sales! His time management skills are outstanding, enabling him to juggle multiple tasks and not lose site of the many accounts he may be working on. Drew is also a great team player - willing to help teammates with whatever they need. I highly recommend Drew to any organization that is looking for a sales rep that delivers outstanding results!”","M. Ryan Kirkpatrick “Drew is a passionate salesman who is particularly adept at building immediate rapport and long term relationships with his clients. Although he is very personable, he is also very competitive and pursuasive, which has resulted in a very consistent record of acheiving and exceeding his assigned sales goals. Drew would be an asset to any sales organization.”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to provide mortgage loan services, and today the user is reaching out to the agent because they need assistance in obtaining a mortgage for a commercial real estate investment.
### Human: Agent: ['Jamie Allen ⬩ Career Ownership Coach', '"Income ... Lifestyle ... Wealth Building. What to do next? Who can help me find the right questions to ask?" Get a Career Ownership Coach! Using my experiences as a business owner, CEO, and career Air Force officer, I specialize in helping You with education and discovery as You explore Career possibilities available to You. I provide a no-cost, safe space for them to learn ways to attain their goals, needs and expectations. Your Business Is My Success! Call me at 702.721.6704 ... I can help! JAllen.eSourceCoach.com', 'Ready For Better Income, Lifestyle, & Wealth Through Having Your Own Business? JAllen.eSourceCoach.com', "The Entrepreneur's Source", '[{"company":"The Entrepreneur\'s Source","company_id":"the-entrepreneur%27s-source","industry":"Business Skills Training","location":"United States","positions":[{"description":"The Entrepreneur’s Source is North America\'s leading Career Ownership Coaching organization, helping people build rewarding careers, take control of their lives and create the Income, Lifestyle, Wealth & Equity they are seeking. Our unique discovery and education experience empowers our Clients to explore alternative career options outside the traditional job market. The Entrepreneur’s Source is North America\'s leading Career Ownership Coaching organization, helping people build rewarding careers, take control of their lives and create the Income, Lifestyle, Wealth & Equity they are seeking. Our unique discovery and education experience empowers our Clients to explore alternative career options outside the traditional job market.","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"The Entrepreneur\'s Source","title":"Career Ownership Coach"}],"url":"https://www.linkedin.com/company/the-entrepreneur%27s-source"},{"company":"CareerHeaven, Inc","company_id":"careerheaven-inc","location":"Las Vegas, NV, United States","positions":[{"description":"Small business management coaching to help you achieve more effective:- Agreement (vision strategies)- Alignment (policies & roles/responsibilities)- Audits (self-assessment feedback) Small business management coaching to help you achieve more effective:- Agreement (vision strategies)- Alignment (policies & roles/responsibilities)- Audits (self-assessment feedback)","duration":"May 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"May 2020","subtitle":"CareerHeaven, Inc","title":"Small Business Owner/Franchise Owner"}],"url":"https://www.linkedin.com/company/careerheaven-inc"},{"company":"Remote Imagery Technologies, Inc","company_id":null,"location":null,"positions":[{"description":"Grew aircraft flight test company from 50 to 140+ employees while increasing revenue 5x. Also served on the company Board of Directors. Highly innovative team, especially in high-tech UAV operations worldwide.","duration":"2013 2020 7 years","duration_short":"7 years","end_date":"2020","start_date":"2013","subtitle":"Remote Imagery Technologies, Inc","title":"CEO/President"},{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Remote Imagery Technologies, Inc","title":"Chief Operating Officer"}],"url":""},{"company":"ICF","company_id":"icf-international","location":"Nellis AFB, Las Vegas, NV","positions":[{"description":"The \\"Top-Gun\\" school for the Air Force\'s brightest young aircraft maintenance officers, the most challenging and fast-paced leadership positions in the Air Force. Their goal - make leadership and critical risk management in large, multi-billion dollar squadrons look easy. The \\"Top-Gun\\" school for the Air Force\'s brightest young aircraft maintenance officers, the most challenging and fast-paced leadership positions in the Air Force. Their goal - make leadership and critical risk management in large, multi-billion dollar squadrons look easy.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"ICF","title":"Instructor, USAF Advanced Maintenance and Munitions Officer School"}],"url":"https://www.linkedin.com/company/icf-international"},{"company":"United States Air Force","company_id":"united-states-air-force","location":null,"positions":[{"description":"57th EMS - What an all-star, innovative team! Selected as the #1 maintenance squadron from 33 other combat-coded squadrons. Also commanded a maintenance squadron of U-2s, Global Hawk UAVs, and tanker aircraft flying combat missions in the Middle East in 2006-2007. This finished up a great (and fun) Air Force career that began as an enlisted jet fighter mechanic.","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"United States Air Force","title":"Aircraft MX SQ Commander (Lt Col), 165 F-22, F-15, F-16, A-10, HH-60, MQ-1s, 750 personnel"},{"description":"Selected as Supply Officer of the Year for the Air Force; Officer Leadership (Sijan) and Maintenance Officer (Leo Marquez) awards at MAJCOM level in organization (ACC) with 133,000 personnel; ACC/IG Officer Inspector of the Year in the Air Force\'s largest Inspector General team","duration":"1989 2005 16 years","duration_short":"16 years","end_date":"2005","start_date":"1989","subtitle":"United States Air Force","title":"Aircraft Maintenance & Supply Officer (fighters, ISR, tankers)"},{"description":"","duration":"1979 1989 10 years","duration_short":"10 years","end_date":"1989","start_date":"1979","subtitle":"United States Air Force","title":"F-4/F-16 Jet Fighter Crew Chief (mechanic)"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["Rich Martin “Thank you, Jamie, for giving me the guidance and confidence to break free from the W-2 world and start my own business. Jamie’s approach is thoughtful, positive and thorough. He is an executive coach, mentor, and trusted advisor all at the same time. I appreciate his pressure free approach of sharing his experience including what worked for him and how I could apply those lessoned learned on my journey to business ownership. If you are considering breaking free, I would encourage you to give Jamie a call and start a conversation – you’ll be glad you did! ”","Steve Champagne “I recommend Jamie Allen and the Entrepreneur\'s Source to anyone who is really looking to make a career change. I made a drastic change by resigning from a great company and great position. After 18 years of doing the same thing, I needed a change. I had no idea what company, industry or career to pursue. Jamie Allen helped clarify my pursuit and introduced how I could own my own business without having to start from scratch. I can now say, I own my own business. It would never have been possible without Jamie Allen and the Entrepreneur\'s Source.”"]'] User: ['Roddric W. Sims, MBA, CPCU, CC', 'Entrepreneurship Coach \| Small Business Consultant \| Community Builder for those with an Entrepreneurial Spirit My goals are to assist aspiring entrepreneurs and current small business owners maximize their potential by helping them identify and overcome roadblocks to personal and professional success within 45 minutes. Specialties: Mindset, Goal-Setting, Lead Generation, Revenue Growth, Process Improvement, Business Planning, Talent Management', 'Coach, Consultant & Community Builder for Entrepreneurs • Founder • Author • Realistic Optimist', 'SCG Small Business Academy', '[{"company":"SCG Small Business Academy","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"SCG Small Business Academy","title":"Founder and CEO"}],"url":""},{"company":"Sims Coaching Group, LLC","company_id":null,"location":"Chicago, Illinois","positions":[{"description":"Entrepreneurship Coach \| Small Business Consultant \| Community Builder for those with an Entrepreneurial SpiritMy goals are to assist aspiring entrepreneurs and current small business owners maximize their potential by helping them identify and overcome roadblocks to personal and professional success within 45 minutes.Specialties: Mindset, Goal-Setting, Lead Generation, Revenue Growth, Process Improvement, Business Planning Entrepreneurship Coach \| Small Business Consultant \| Community Builder for those with an Entrepreneurial SpiritMy goals are to assist aspiring entrepreneurs and current small business owners maximize their potential by helping them identify and overcome roadblocks to personal and professional success within 45 minutes.Specialties: Mindset, Goal-Setting, Lead Generation, Revenue Growth, Process Improvement, Business Planning","duration":"Jan 2008 - Present 13 years 11 months","duration_short":"13 years 11 months","end_date":"Present","start_date":"Jan 2008","subtitle":"Sims Coaching Group, LLC","title":"Founder & Principal Consultant"}],"url":""},{"company":"State Farm","company_id":"state_farm","location":null,"positions":[{"description":"Responsible for strategic planning and placement of agency sales force in Illinois, Indiana, Ohio & Michigan.","duration":"Jul 2014 Nov 2018 4 years 5 months","duration_short":"4 years 5 months","end_date":"Nov 2018","start_date":"Jul 2014","subtitle":"State Farm","title":"Specialist - Agency Planning & Analytics"},{"description":"Responsible for the approval, engagement and placement of State Farm agents in the Chicago Metro area.","duration":"Jun 2005 Jul 2014 9 years 2 months","duration_short":"9 years 2 months","end_date":"Jul 2014","start_date":"Jun 2005","subtitle":"State Farm Insurance","title":"Specialist - Agency Career Track"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"State Farm","company_id":"state_farm","location":null,"positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"State Farm","title":"Claims Support Services Supervisor"},{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"State Farm","title":"Claims Specialist - Auto Litigation"},{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"State Farm","title":"Sr. Claim Representative"},{"description":"","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"State Farm","title":"Auto Claim Representative"}],"url":"https://www.linkedin.com/company/state_farm"}]', '["Martin Johnson Jr “Would like to take the time to thank Roddric W. Sims, CPCU, AIM, CC for the much needed and valuable assistance to Insomniac Studios quest in updating our business plan. Coach Sims provided a clear understanding of the needs and expectations required to accomplish this goal. Through an outline of meaningful steps and accountability, I was able to focus efforts the correct way. He contacted me at the designated check points throughout to make sure I stayed on path. As a long time friend, I appreciated the professionalism. I felt he was just as invested in my businesses success as I was. A1 rating for Sims Coaching. ”","Dr. Felicity Joy Solomon “Just had my first session with Roddric Sims and it was like a major chiropractic adjustment for my business. I feel so much more in alignment with my life\'s vision! I was incredibly impressed with his knowledge and ability to frame our conversation. The greatest takeaway I\'ve gotten from him is the power of reverse engineering. I feel challenged to live with the end in mind more frequently.”"]']### Assistant: The agent's job is to provide entrepreneurship coaching and small business consulting. Today, the user is reaching out to the agent because they need assistance in maximizing their potential and overcoming roadblocks to personal and professional success as an aspiring entrepreneur.
### Human: Agent: ['Takudzwa Caitano', 'Caitano is passionate about technology, transformation, and transactions. Currently, he is scouting + angel investing in + consulting with many technology startups on growth and strategy. Previously, he advised some of the world’s biggest technology and private equity companies to achieve exceptional results at Bain & Company. At LionTree, he helped execute transactions >$10bn in value across the technology, media, and telecommunications sector. Currently, l am a Product Lead at Shasha Network. He is pursuing an MSc in Management Science & Engineering + a BA (honors) in Economics at Stanford University.', 'The generalist. The true believer. The outsider.', 'Shasha Network', '[{"company":"Shasha Network","company_id":"shasha-network","industry":"Education Administration Programs","location":"","positions":[{"description":"Growing , Hiring & Fundraising 🚀 Growing , Hiring & Fundraising 🚀","duration":"Jan 2020 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Shasha Network","title":"Product Lead and Global Advisory Board Member"}],"url":"https://www.linkedin.com/company/shasha-network"},{"company":"Bain & Company","company_id":"bain-and-company","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Bain & Company","title":"Incoming Associate Consultant Intern"},{"description":"","duration":"Aug 2021 Aug 2021 1 month","duration_short":"1 month","end_date":"Aug 2021","start_date":"Aug 2021","subtitle":"Bain & Company","title":"Building Entrepreneurial Leaders (BEL) Intern"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Think Afrika","company_id":"thediaspora-news","location":"Palo Alto, California, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Think Afrika","title":"Chief Curator"}],"url":"https://www.linkedin.com/company/thediaspora-news"},{"company":"LionTree LLC","company_id":"liontree","location":"New York, United States","positions":[{"description":"","duration":"Jun 2021 Aug 2021 3 months","duration_short":"3 months","end_date":"Aug 2021","start_date":"Jun 2021","subtitle":"LionTree LLC","title":"Technology Investment Banking Analyst"}],"url":"https://www.linkedin.com/company/liontree"}]', '["Margot Gerritsen “Passionate, smart, and a very quick learner, Takudzwa is a delight to work with. His interests are broad and he is endlessly curious. He works independently and is very self-driven and creative. ”","Atem Aguer “Takudzwa is a talented, motivated, and ambitious entrepreneurial leader. He has a keen eye for deconstructing complex problems into manageable solutions that foster faster growth. Takudzwa is a reliable team player who as a leader, values the opinions of everyone on his team and collaborates well with others on projects. He is a passionate writer who loves telling African stories that motivate African youth to embrace the spirit of entrepreneurship in an effort to reduce levels of unemployment among many African youths. He is always a charismatic mentor who finds time to share his knowledge with others.”"]'] User: ['Gabrielle Robinson', 'Gabrielle "G" Robinson is an experienced and strategic marketing and business development strategist. She brings experience in small and medium-sized businesses, government relations, real estate, higher education, and nonprofits executing and exceeding business goals. G is a little bit obsessed with Account-based marketing and very committed to identifying avenues for businesses and business owners to streamline their marketing efforts. Email her today and see how she can help you meet your goals - G@justgmarketing.com', 'Growth & Opportunity Specialist', 'Tiscareno Associates', '[{"company":"Tiscareno Associates","company_id":"tiscareno-associates","industry":"Architecture and Planning","location":null,"positions":[{"description":"","duration":"Apr 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Tiscareno Associates","title":"Growth & Opportunities Specialist"},{"description":"","duration":"Jan 2019 Apr 2019 4 months","duration_short":"4 months","end_date":"Apr 2019","start_date":"Jan 2019","subtitle":"Tiscareno Associates P.S.","title":"Marketing Consultant"},{"description":"","duration":"Feb 2016 Jan 2019 3 years","duration_short":"3 years","end_date":"Jan 2019","start_date":"Feb 2016","subtitle":"Tiscareno Associates P.S.","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/tiscareno-associates"},{"company":"Sierra Nevada University - Marketing Department","company_id":null,"location":"Incline Village, Nevada, United States","positions":[{"description":"","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Sierra Nevada University - Marketing Department","title":"Content Curator"}],"url":""},{"company":"SIlver State Off-Road Alliance","company_id":"ssora","location":"Reno, Nevada, United States","positions":[{"description":"","duration":"Aug 2020 Nov 2020 4 months","duration_short":"4 months","end_date":"Nov 2020","start_date":"Aug 2020","subtitle":"SIlver State Off-Road Alliance","title":"Community Outreach Coordinator"}],"url":"https://www.linkedin.com/company/ssora"},{"company":"Arts For The Schools","company_id":null,"location":"Truckee, California","positions":[{"description":"","duration":"Mar 2020 Mar 2020 1 month","duration_short":"1 month","end_date":"Mar 2020","start_date":"Mar 2020","subtitle":"Arts For The Schools","title":"Fundraising and Events Coordinator"}],"url":""},{"company":"Sierra Nevada College","company_id":null,"location":"Incline Village, NV","positions":[{"description":"","duration":"May 2019 Feb 2020 10 months","duration_short":"10 months","end_date":"Feb 2020","start_date":"May 2019","subtitle":"Sierra Nevada College","title":"Advancement Office and Events Manager"}],"url":""},{"company":"California State Senate, State Senator Bill Monning","company_id":null,"location":"Santa Cruz District Office, Santa Cruz, CA","positions":[{"description":"","duration":"Mar 2013 Jan 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2015","start_date":"Mar 2013","subtitle":"California State Senate, State Senator Bill Monning","title":"Field Representative, Senate District 17"}],"url":""},{"company":"U.S. House of Representatives","company_id":"u.s.-house-of-representatives","location":"District Office, Santa Cruz, CA","positions":[{"description":"","duration":"Jan 2013 Mar 2013 3 months","duration_short":"3 months","end_date":"Mar 2013","start_date":"Jan 2013","subtitle":"U.S. House of Representatives","title":"Intern"}],"url":"https://www.linkedin.com/company/u.s.-house-of-representatives"},{"company":"Possibilities Antiques","company_id":null,"location":"Santa Cruz, CA","positions":[{"description":"","duration":"Feb 2011 Mar 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2013","start_date":"Feb 2011","subtitle":"Possibilities Antiques","title":"Owner"}],"url":""},{"company":"Slawinski Auction Company","company_id":null,"location":"Scotts Valley, Ca","positions":[{"description":"","duration":"Mar 2012 Aug 2012 6 months","duration_short":"6 months","end_date":"Aug 2012","start_date":"Mar 2012","subtitle":"Slawinski Auction Company","title":"International Sales Associate"}],"url":""},{"company":"Suicide Prevention Services of the Central Coast","company_id":null,"location":"Santa Cruz, San Benito, and Monterey Counties","positions":[{"description":"","duration":"Jun 2010 Mar 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2012","start_date":"Jun 2010","subtitle":"Suicide Prevention Services of the Central Coast","title":"Community Outreach Coordinator"}],"url":""},{"company":"Jerry Brown 2010","company_id":"jerry-brown-2010","location":"","positions":[{"description":"","duration":"Feb 2010 Jul 2010 6 months","duration_short":"6 months","end_date":"Jul 2010","start_date":"Feb 2010","subtitle":"Jerry Brown 2010","title":"Staff Assistant"}],"url":"https://www.linkedin.com/company/jerry-brown-2010"},{"company":"Ocean Beach Town Council","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2009 Dec 2009 7 months","duration_short":"7 months","end_date":"Dec 2009","start_date":"Jun 2009","subtitle":"Ocean Beach Town Council","title":"Board Member"}],"url":""},{"company":"First 5 Sonoma County","company_id":"county-of-sonoma","location":"","positions":[{"description":"","duration":"Feb 2008 Jan 2009 1 year","duration_short":"1 year","end_date":"Jan 2009","start_date":"Feb 2008","subtitle":"First 5 Sonoma County","title":"Programs Evaluation and Research Assistant"}],"url":"https://www.linkedin.com/company/county-of-sonoma"},{"company":"Robert Ellison Studios","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2007 Jan 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2009","start_date":"Aug 2007","subtitle":"Robert Ellison Studios","title":"Office Manager"}],"url":""}]', '["Mackenzie Gilstrap “I’ve had the good fortune to work closely with Gabrielle in the Tiscareno Associates marketing department. Gabrielle is a dedicated business development professional and is truly a pleasure to have on the team. Her ability to tackle challenging projects with grace and a positive attitude is unmatched. She is excellent at professionally communicating both internally and externally, building strong relationships, and identifying growth opportunities.”","Daniel Kelly “Gabrielle is an excellent outreach content curator, event organizer, and is fast becoming a pro at running social media. I\'ve worked with her on several projects and events in my current role. She has been invaluable for my department as a freelance content manager. Hope to keep her on as long as we can, but I also think this operation is too small a role for someone as solid, connected, and forthright as Ms. Robinson. Highly recommended. ”"]']### Assistant: The agent's job is to identify avenues for businesses to streamline their marketing efforts, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in marketing and business development.
### Human: Agent: ['Melissa Elizondo', 'I feel that my purpose is to use my time, talents, and gifts to connect people. I believe with those connections we can effect a positive change in the broader community. My passion is Marketing & Sales and anything that combines the two. I also enjoy training and helping others reach their potential.', 'Marketing Guru & Real Estate Investor/Syndicator', 'Heartwood Marketing Solutions', '[{"company":"Heartwood Marketing Solutions","company_id":"heartwood-marketing-solutions","industry":"Marketing Services","location":"277 W. San Antonio, New Braunfels, TX 78130","positions":[{"description":"I love the psychology of consumers in all areas. Heartwood Marketing Solutions gets to utilize that fascination with localized marketing strategies that help small businesses & entrepreneurs. We are a full-service agency dedicated to building the entire marketing infrastructure of a business or filling in the gaps where it is needed. Web design, Content Writing, Graphics, Social Media, Videography, Photography, Events, and so much more!","duration":"Nov 2016 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Nov 2016","subtitle":"Heartwood Marketing Solutions","title":"Owner & CEO"}],"url":"https://www.linkedin.com/company/heartwood-marketing-solutions"},{"company":"1 Vision Capital, LLC","company_id":"1visioncapital","location":"New Braunfels, Texas, United States","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"1 Vision Capital, LLC","title":"Syndicator/Investor"}],"url":"https://www.linkedin.com/company/1visioncapital"},{"company":"NB Home Finders","company_id":null,"location":"273 E. Mill Street, New Braunfels, TX 78130","positions":[{"description":"Sales Trainer & Marketing Consultant at a small boutique Real Estate Company located in the heart of New Braunfels Texas. NB Home Finders specializes in residential sales & rentals in the New Braunfels and Surrounding Areas.","duration":"Aug 2016 Nov 2016 4 months","duration_short":"4 months","end_date":"Nov 2016","start_date":"Aug 2016","subtitle":"NB Home Finders","title":"Sales Trainer & Marketing Consultant"}],"url":""},{"company":"House Hunters NB","company_id":"house-hunters-nb","location":"219 E. San Antonio, New Braunfels, TX 78130","positions":[{"description":"Marketing Consultant and Sales Trainer for House Hunters NB a small mom and pop owned Real Estate company located in the heart of New Braunfels Texas.","duration":"Nov 2015 Aug 2016 10 months","duration_short":"10 months","end_date":"Aug 2016","start_date":"Nov 2015","subtitle":"House Hunters NB","title":"Sales Trainer & Marketing Consultant"}],"url":"https://www.linkedin.com/company/house-hunters-nb"},{"company":"Clear 2 Close","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2015 Nov 2015 4 months","duration_short":"4 months","end_date":"Nov 2015","start_date":"Aug 2015","subtitle":"Clear 2 Close","title":"Marketing Consultant"}],"url":""},{"company":"Trinity Title of Texas, LLC","company_id":"trinity-title-of-texas-llc","location":"","positions":[{"description":"","duration":"Oct 2014 Aug 2015 11 months","duration_short":"11 months","end_date":"Aug 2015","start_date":"Oct 2014","subtitle":"Trinity Title of Texas, LLC","title":"Marketing Executive"}],"url":"https://www.linkedin.com/company/trinity-title-of-texas-llc"},{"company":"Key Real Estate Services","company_id":null,"location":"New Braunfels, TX","positions":[{"description":"","duration":"Nov 2009 Sep 2014 4 years 11 months","duration_short":"4 years 11 months","end_date":"Sep 2014","start_date":"Nov 2009","subtitle":"Key Real Estate Services","title":"Broker/Owner"}],"url":""},{"company":"Keler Williams Heritage","company_id":null,"location":"","positions":[{"description":"","duration":"2013 2013 less than a year","duration_short":"less than a year","end_date":"2013","start_date":"2013","subtitle":"Keler Williams Heritage","title":"Broker Associate Key Real Estate Group"}],"url":""},{"company":"Patton Property Management LLC","company_id":null,"location":"New Braunfels, TX","positions":[{"description":"","duration":"Jan 2007 Dec 2009 3 years","duration_short":"3 years","end_date":"Dec 2009","start_date":"Jan 2007","subtitle":"Patton Property Management LLC","title":"Office Manager, Property Manager"}],"url":""},{"company":"Senior Flexonics Pathway","company_id":"senior-flexonics-pathway","location":"","positions":[{"description":"","duration":"Nov 2002 Aug 2006 3 years 10 months","duration_short":"3 years 10 months","end_date":"Aug 2006","start_date":"Nov 2002","subtitle":"Senior Flexonics Pathway","title":"Customer Service"}],"url":"https://www.linkedin.com/company/senior-flexonics-pathway"},{"company":"Lone Star Truck Center","company_id":"lone-star-truck-center","location":"Buda, TX","positions":[{"description":"","duration":"Sep 2001 Sep 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2002","start_date":"Sep 2001","subtitle":"Lone Star Truck Center","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/lone-star-truck-center"},{"company":"James Townsend LLC","company_id":null,"location":"Buda, TX","positions":[{"description":"","duration":"Sep 2000 Sep 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2001","start_date":"Sep 2000","subtitle":"James Townsend LLC","title":"Administrative Assistant"}],"url":""},{"company":"B-Alert Security","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1999 Jul 2000 1 year","duration_short":"1 year","end_date":"Jul 2000","start_date":"Aug 1999","subtitle":"B-Alert Security","title":"Security Specialist"}],"url":""}]', '["“Melissa is very talented. She simply... gets it. Over the years I have asked Melissa for help with several businesses (food and professional services) and she has always delivered high quality work.”","“Melissa has been a pleasure to work with. She has an incredible talent for applying her deep knowledge of real estate with her client’s specific needs. She is exactly what we needed!”"]'] User: ['Brandi Moran', 'Strategic Marketing & Client Services ProfessionalA highly motivated professional with over 16 years of experience in strategic marketing and client management. Meticulous project manager, balancing multiple clients, while maintaining an organized, yet creative approach. Account & Project ManagementMarketing Budget & Strategic PlanningDigital & Traditional Marketing Channel ExperienceEmployee Development & LeadershipVendor Relations & NegotiationsResearch & AnalysisBrand & Product DevelopmentEvent Management', 'Marketing Manager at MercuryGate International', 'MercuryGate International', '[{"company":"MercuryGate International","company_id":"mercurygate-international","industry":"Transportation, Logistics and Storage","location":"Bentonville, Arkansas, United States","positions":[{"description":"","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"MercuryGate International","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/mercurygate-international"},{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"Development and execution of marketing strategy for a variety of organizations ranging from Non-Profits to FinTech startups. Responsible for marketing funnel development, providing reporting and forecasting KPIs to tie back marketing ROI. Work closely with in-house teams to develop performance reporting and media mix modeling to demonstrate the impact of marketing programs. Provided support to help establish brands in their target market. Assist in persona development and creation of customer journeys including the setup of marketing channels, process and MarTech stack.","duration":"Oct 2020 Aug 2021 11 months","duration_short":"11 months","end_date":"Aug 2021","start_date":"Oct 2020","subtitle":"Self-employed","title":"Marketing Strategy Consultant"}],"url":""},{"company":"J.B. Hunt Transport Services, Inc","company_id":"jb-hunt-transport-services-inc","location":null,"positions":[{"description":"","duration":"Jan 2020 Oct 2020 10 months","duration_short":"10 months","end_date":"Oct 2020","start_date":"Jan 2020","subtitle":"J.B. Hunt Transport Services, Inc","title":"Sr Marketing Strategy Manager"},{"description":"Oversee and lead marketing and communications strategies that support corporate and business unit short-and long-term objectives, including customizing, managing, and implementing cross-channel marketing plansOrganize budgets, timelines, approvals, and communication plans for all corporate marketing projectsDevelop targeted marketing campaigns, including the identification of KPIs to evaluate and measure campaign effectivenessMaintain an updated status report on project elements with clear action items and deliverables and follow-up with team members and/or agencyEvaluate and report ROI of all marketing campaigns and activitiesCultivate creative relationships with multiple departments and third-party vendors to ensure on-brand messaging and on-time campaign execution","duration":"Apr 2016 Jan 2020 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2020","start_date":"Apr 2016","subtitle":"J.B. Hunt Transport Services, Inc.","title":"Marketing Strategy Manager"}],"url":"https://www.linkedin.com/company/jb-hunt-transport-services-inc"},{"company":"Hortus, Ltd/P Allen Smith Companies","company_id":"hortus-ltd-p-allen-smith-companies","location":"Little Rock, Arkansas Area","positions":[{"description":"Supervised all sponsorship and client activities and contractual deliverables to guarantee items are accurate, on time, and within budgetOversaw strategy and execution of over 150 client videos per year with in-house production teamCommunicated with internal team of people in various departments to ensure all client projects were consistent and accurate across the various media channelsCoordinated with event personnel to manage in-house events and up to 20-plus promotional appearances each yearDeveloped strategy, execution, and ROI measurement for 20-plus client sponsorship marketing plans each yearDeveloped client co-branded eMagazines and social promotional plans which provided an additional revenue stream from existing clients.","duration":"Jan 2010 Apr 2016 6 years 4 months","duration_short":"6 years 4 months","end_date":"Apr 2016","start_date":"Jan 2010","subtitle":"Hortus, Ltd/P Allen Smith Companies","title":"Account Executive"}],"url":"https://www.linkedin.com/company/hortus-ltd-p-allen-smith-companies"},{"company":"Acxiom Corporation","company_id":"acxiom","location":"Little Rock, Arkansas Area","positions":[{"description":"Managed industry analyst relations research efforts for Acxiom Corporation (6,000 associates in over 10 global markets)Coordinated ongoing relationships with key industry analysts and conducted weekly calls connecting top Acxiom executives with the key industry analysts in firms like Forrester Research and GartnerWorked as the marketing and research liaison on key product development and launch teams during employment with AcxiomLaunched and generated monthly analyst relations eNewsletter that gained a readership of over 1,500 Acxiom associates working on new product and business development projects.","duration":"Oct 2006 Jan 2010 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jan 2010","start_date":"Oct 2006","subtitle":"Acxiom Corporation","title":"Industry Analyst Relations and Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/acxiom"},{"company":"Remington College","company_id":"remington-college","location":"Little Rock, Arkansas Area","positions":[{"description":"Oversaw development and execution of over 100 weekly direct response print media ads in newspapers and regional employment magazines (22 campuses with $1 million+ per year budget)Analyzed weekly cost per lead report and monthly publication cost to constantly increase lead production per campusDirected regular communication with all campus directors to evaluate program needs for 22 campuses across the United States Oversaw development and execution of over 100 weekly direct response print media ads in newspapers and regional employment magazines (22 campuses with $1 million+ per year budget)Analyzed weekly cost per lead report and monthly publication cost to constantly increase lead production per campusDirected regular communication with all campus directors to evaluate program needs for 22 campuses across the United States","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"Remington College","title":"Media Coordinator / Buyer"}],"url":"https://www.linkedin.com/company/remington-college"},{"company":"Dillards","company_id":"dillards","location":"Little Rock, Arkansas Area","positions":[{"description":"Negotiated and placed corporate print media buys for internal departments and managed relationships with publishers of regional and national magazinesOrganized corporate advertising projects Children’s, Junior, and Cosmetic departmentsPartnered with up to 70 vendors per catalog project to ensure accuracy of advertising information and report ROI (per SKU) back to each party Negotiated and placed corporate print media buys for internal departments and managed relationships with publishers of regional and national magazinesOrganized corporate advertising projects Children’s, Junior, and Cosmetic departmentsPartnered with up to 70 vendors per catalog project to ensure accuracy of advertising information and report ROI (per SKU) back to each party","duration":"Apr 2001 Nov 2003 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2003","start_date":"Apr 2001","subtitle":"Dillards","title":"Project Coordinator and Print Media Buyer"}],"url":"https://www.linkedin.com/company/dillards"},{"company":"Guess?","company_id":"guess-","location":"Little Rock, Arkansas Area","positions":[{"description":"Cultivated an account territory (85 stores totaling $3.2 million in annual sales) covering Arkansas, Tennessee, Louisiana, Oklahoma, and Colorado, working with national retailers such as Dillard’s, Macy’s, Proffitt’s, etc. Conducted product seminars for sales staff, produced weekly field correspondence to detail store challenges and developed new business goals for this territory based on regular visits to stores in the field.Drove sales growth through a strong focus on customer service, merchandising, and product knowledge.","duration":"Aug 1998 Feb 2001 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2001","start_date":"Aug 1998","subtitle":"Guess?","title":"Marketing/Merchandise Coordinator"}],"url":"https://www.linkedin.com/company/guess-"}]', '["Amy Hughes (she/her) “Brandi is the guiding light and grounding force of any team. As a boss, she is as good as they come. She brings people and teams together with her remarkable communication, advocacy, and empathy. Brandi is respected, advised, and trusted by all. ”","Amy M. Anderson “Brandi is an amazing client service professional who knows her stuff. Establishing rapport. Working with clients. Managing projects. Thinking strategically. She’s cornered the market in all of those areas. I’ve watched her do all of these. I’ve also watched her jump right in to a role within a completely new industry without skipping a beat. Despite the expected learning curve, Brandi’s kept on course to learn the ins and outs of the business units she’s responsible for servicing. Her clients have warmed up to her quickly, respect her, and look to her as a resource to help them achieve their business goals. The experience she brings to the table makes her a mentor to coworkers and one of the most valuable assets on our team.”"]']### Assistant: The agent's job is to connect with potential clients and offer marketing services, and today, the user is reaching out to the agent because they need assistance in developing a strategic marketing plan for their new startup.
### Human: Agent: ['Patty M. Rogers', 'Driven by an entrepreneurial spirit. I love to surround myself with like-minded individuals who are passionate about what they do.We support business owners with Keap & Infusionsoft, Marketing Automation, Funnels, CRM, Landing Pages, and Membership Sites.Specialties: Digital Marketing focus on Business Automation. We have a strong focus on lead follow-up, taking the prospective client from initial interaction (in-person or online) to a successful sales call.Keap & Infusionsoft Certified Partner, CRM, Broadcast/Blast Emails, Landing Pages, Sales & Marketing Funnel & Campaign, SOP/Process Improvement, Blog/Vlog, Website, Wordpress.', 'Automate Marketing & Sales for Female Entrepreneurs \| If I Could Help You Automate your Lead Generation, Follow-up & Sales (Yes, Sales) to easily Sign Clients & Fill Programs, Would You Be Interested? \| Growth Expert', 'B2B Digital Assistance', '[{"company":"B2B Digital Assistance","company_id":null,"location":"Murfreesboro, Tennessee, United States","positions":[{"description":"Saving entrepreneurs time and money while growing their revenue. We work with small to medium-sized companies who are looking to grow their business with automation. Our clients find themselves following up with more leads, closing more sales and staying in contact with their followers using our unique strategy and 6 steps system. Saving entrepreneurs time and money while growing their revenue. We work with small to medium-sized companies who are looking to grow their business with automation. Our clients find themselves following up with more leads, closing more sales and staying in contact with their followers using our unique strategy and 6 steps system.","duration":"Feb 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Feb 2018","subtitle":"B2B Digital Assistance","title":"Marketing & Sales Agency focusing on Business Automation"}],"url":""},{"company":"1099 Assistant","company_id":"1099-assistant","location":"Sacramento, California Area","positions":[{"description":"1099 Assistant, Your Virtual Assistant Resource. Our team of US based assistants is the resource for your tasks, short-term projects or long-term dedicated support.All the ‘stuff’ you’re doing during the workday that takes away from your core business…let us take it off your hands. We offer solutions including but not limited to email inquiries, calendaring, blog, social media, proofreading, CRM (Infusionsoft expert), phone support, research, data entry, transcription & expense reports.","duration":"Jul 2011 Jan 2018 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jan 2018","start_date":"Jul 2011","subtitle":"1099 Assistant","title":"Owner & Virtual Assistant"}],"url":"https://www.linkedin.com/company/1099-assistant"},{"company":"Fearless Wealth","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"Responsible for assisting Owner and Founder of Fearless Wealth™ in growing both the Investment Peer Group as well as a separate entity, Money Management.- Responsible for weekly marketing campaigns to over 28,000 subscribers.- Maintain Infusionsoft CRM database. - Play a key role in the implementation of new website and content therein. - In charge of day-to-day client operations during on-boarding process. Responsible for assisting Owner and Founder of Fearless Wealth™ in growing both the Investment Peer Group as well as a separate entity, Money Management.- Responsible for weekly marketing campaigns to over 28,000 subscribers.- Maintain Infusionsoft CRM database. - Play a key role in the implementation of new website and content therein. - In charge of day-to-day client operations during on-boarding process.","duration":"Jul 2011 Aug 2017 6 years 2 months","duration_short":"6 years 2 months","end_date":"Aug 2017","start_date":"Jul 2011","subtitle":"Fearless Wealth","title":"Operations Manager"}],"url":""},{"company":"Recruiting","company_id":null,"location":"Bay Area","positions":[{"description":"Responsible for placing both temporary and direct hire candidates in various accounting and finance positions with high profile companies throughout the bay area. - Reached a goal of 17 candidates working within the first 3 months of employment and thereafter maintained a base of 20-25 candidates working at any given time.- Contributed to over half of the companies gross margin. - Was selected to train all new hires on company policies/procedures, internal database, all accounting and finance positions and requisition filling process.- Established relationships with professionals ranging in experience from entry level to CFO and Controllers.- As a main point of contact with various levels of management at several well-known companies I was able to nurture and sustain key business relationships.","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Recruiting","title":"Sr. Staffing Consultant"}],"url":""},{"company":"Regus Business Center","company_id":null,"location":"","positions":[{"description":"- Held full P&L and management responsibilities of 9000 sq. ft. office space.- Accounts Receivable/Payable- Train and mentor team members on company policies job duties.- Provided outsourced office space as well as administrative support. - Held full P&L and management responsibilities of 9000 sq. ft. office space.- Accounts Receivable/Payable- Train and mentor team members on company policies job duties.- Provided outsourced office space as well as administrative support.","duration":"Jan 1998 Jan 2004 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jan 2004","start_date":"Jan 1998","subtitle":"Regus Business Center","title":"Office Manager"}],"url":""}]', '["Colin Shaw “We all know how difficult it is finding the right person. I will be honest with you. We have gone through a number of other email and Infusionsoft/Keap specialists until we worked with Patty. Patty has been, by far, the best person we have dealt with. She is very knowledgeable, proactive and business savvy. I have no hesitation in recommending Patty to you. ”","LinkedIn User “Patty Rogers is the real deal. Her business and tech savviness paired with positive energy and a true zest for life makes the experience so enjoyable. Patty’s knowledge and communication skills are second to none and there’s nobody I’d rather leverage for business assistance and mentorship. Her services are well worth it and you won’t be disappointed. Thank you Patty for all your expertise and guidance. ”","Angie Crenshaw “Wanted to highly recommend Patty and her team! It is awesome to have a company that helps to fill in the gaps of your own business so that you can offer excellent customer service to your clients and stay on top of all that running a business entails!”"]'] User: ['Kerry Wagoner', 'I am passionate about sports, dogs and saving animals.', 'Sr. SEM Manager at Cognitive Computer Solutions', 'Digital Marketing Freelancer', '[{"company":"Digital Marketing Freelancer","company_id":"digital-marketing-freelancer","industry":"Marketing Services","location":"Long Beach Ca","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Digital Marketing Freelancer","title":"PPC Text Ad Specialist"}],"url":"https://www.linkedin.com/company/digital-marketing-freelancer"},{"company":"Cognitive Computer Solutions","company_id":"cognitivecomputersolutions","location":"Orange County, California, United States","positions":[{"description":"","duration":"Dec 2016 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Dec 2016","subtitle":"Cognitive Computer Solutions","title":"Sr. SEM Manager"}],"url":"https://www.linkedin.com/company/cognitivecomputersolutions"},{"company":"RelevantAds","company_id":"relevant-","location":null,"positions":[{"description":"Responsible for managing & monitoring SMB AdWords campaigns with an ad spend ranging from $25K-$30K per month.","duration":"Aug 2011 Jan 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2017","start_date":"Aug 2011","subtitle":"RelevantAds","title":"AdWords Specialist"},{"description":"","duration":"Apr 2007 Jan 2017 9 years 10 months","duration_short":"9 years 10 months","end_date":"Jan 2017","start_date":"Apr 2007","subtitle":"Relevant Ads","title":"Google AdWords Specialist"}],"url":"https://www.linkedin.com/company/relevant-"},{"company":"Local Corporation","company_id":"local-corporation","location":"","positions":[{"description":"","duration":"Nov 1999 Jun 2005 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jun 2005","start_date":"Nov 1999","subtitle":"Local Corporation","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/local-corporation"}]', '["“Kerry is an expert at his craft. His calm demeanor & patience with clients and co-workers when explaining complicated marketing strategies is exemplary. He helped instill in me a love of Google Ads, took the time in the beginning of my career to help guide me in Google Ads best practices & makes sure to do his best by every client. Anyone working with him is lucky to have such a valuable asset on their team.”","“Kerry has a deep knowledge of SEO/SEM. In addition to his digital expertise, his genuine passion for creating marketing success for his clients makes him a valuable asset to any organization. I would recommend Kerry to any business looking to stay ahead of the curve in digital marketing. ”"]']### Assistant: The agent's job is to provide digital marketing automation services for business owners, and today, the agent is reaching out to the user because they need assistance with their PPC text ad campaigns.
### Human: Agent: ['Pam Gutowski', 'Highly experienced software expert in all phases of the Software Development Cycle. Skilled in analysis, design, development, testing and Product Support. Astute problem solver with the ability to take an idea from conception to completion. Quick learner. Comfortable in fast paced multi tasked environments.Specialties: ERP Software Packages, Inventory Management, Order Management, Pricing & Invoicing, Requirements Definition, Software Development, Customer Support, Quality Assurance Testing.', 'Product Owner at The TJX Companies, Inc.', 'The TJX Companies, Inc.', '[{"company":"The TJX Companies, Inc.","company_id":"tjx","industry":"Retail","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"The TJX Companies, Inc.","title":"Product Owner"}],"url":"https://www.linkedin.com/company/tjx"},{"company":"PartyLite","company_id":"partylite","location":"Norwell, Ma","positions":[{"description":"• eCommerce Project: Served as Senior Systems Analyst on 20-person cross-functional team to rollout new eCommerce platform that allowed customer orders to be placed via websites in USA, Canada, UK and France. Created functional and technical designs used by developers to convert existing Loyalty and Pricing programs from Legacy system to new eCommerce system.• Supply Chain Enhanced Inventory: Designed, tested and implemented a variety of enhancements for supply chain, including incomplete order holds, automatic stop sells, suspended order allocations, and inventory balance integration from Legacy system to Magento eCommerce system. Reduced shipping costs and backorders from 30% to 16% and increased customer satisfaction.","duration":"Jan 2018 Dec 2020 3 years","duration_short":"3 years","end_date":"Dec 2020","start_date":"Jan 2018","subtitle":"PartyLite","title":"Senior Systems Analyst"}],"url":"https://www.linkedin.com/company/partylite"},{"company":"Grand Circle Corporation","company_id":"grand-circle-corporation","location":null,"positions":[{"description":"• Phone Project: QA Engineer on successful implementation of $6.5M phone project interfacing to AS400. Provided extensive test cases and test execution to integrate the new Genesys Phone system. Teamed with all levels of the business including, business owners, developers and users, ensuring new system met requirements. Logged, assigned, reviewed, tested and closed open issues. • Inventory Availability: Created and executed new test cases for hot fix of product availability. Collaborated with business and set up UAT to verify inventory availability fix worked as expected.","duration":"Jun 2016 Jun 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2017","start_date":"Jun 2016","subtitle":"Grand Circle Corporation","title":"QA Engineer"},{"description":"• Trip Count Project: Gathered requirements, created technical design and developed source code in RPG IV and SQL. Created and executed unit cases. Trip Count project increased customer satisfaction and loyalty by allowing Cuba trips to be counted towards customer’s total trip count. • Helpdesk: Resolved technical issues reported daily by the business. Made numerous programming changes to fix root cause of issues. Weekly volume of 35-40 tickets was dramatically reduced to 10-15 tickets. Consistently scored ‘excellent’ on follow up surveys from users.","duration":"Jan 2012 May 2016 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 2016","start_date":"Jan 2012","subtitle":"Grand Circle Corporation","title":"Senior Analyst / Developer - iSeries, RPG ILE"}],"url":"https://www.linkedin.com/company/grand-circle-corporation"},{"company":"TecCon Corporation","company_id":null,"location":"","positions":[{"description":"Provided wide range of software consulting services for manufacturing companies. Worked on canned software packages such as Mapics and PRISM, as well as legacy systems and with all levels of users. Consulting work performed:• Welch Food Inc: Consulted at Welch Foods Inc. to support and enhance their current ERP and legacy systems as well as assist with their conversion to Oracle.• Clearwater Paper Corporation: Consulted remotely developing add-on functionality to PRISM Customer Order Management. Developed extensive sales analysis reports. Designed, developed and tested order change tracking system.• Intertape Polymer Group: Redesigned and implemented new ERP pricing system. Programmed extensive interfaces and enhancements for Customer Order Management system utilizing RPG III, RPG IV, and RPG ILE. Responsible for full cycle development; generated estimates, technical designs, programming, testing and user approvals / signoffs.","duration":"Jan 2002 Jan 2011 9 years 1 month","duration_short":"9 years 1 month","end_date":"Jan 2011","start_date":"Jan 2002","subtitle":"TecCon Corporation","title":"Senior Software Consultant"}],"url":""},{"company":"CIM Strategies, Inc","company_id":null,"location":"Greater Boston Area","positions":[{"description":"• The First years Inc: Provided extensive analysis and programming needed to integrate / convert existing homegrown software package to MAPICS. Collaborated with all levels of users to make sure new Mapics system incorporated old functionality. • The First years Inc: Provided extensive analysis and programming needed to integrate / convert existing homegrown software package to MAPICS. Collaborated with all levels of users to make sure new Mapics system incorporated old functionality.","duration":"Mar 1999 Sep 2002 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2002","start_date":"Mar 1999","subtitle":"CIM Strategies, Inc","title":"Software Developer - AS400, RPG, ERP"}],"url":""},{"company":"Marcam Solutions","company_id":null,"location":"","positions":[{"description":"Systems Analyst of the technical design specifications for Inventory Control module and Co-System Analyst for technical designs specification for Warehouse Management module of a world-wide Enterprise system. Led entire software development team for both projects from the programming phase to market delivery. Systems Analyst of the technical design specifications for Inventory Control module and Co-System Analyst for technical designs specification for Warehouse Management module of a world-wide Enterprise system. Led entire software development team for both projects from the programming phase to market delivery.","duration":"1983 1999 16 years","duration_short":"16 years","end_date":"1999","start_date":"1983","subtitle":"Marcam Solutions","title":"Programmer, Senior Systems Analyst, Project Leader - AS400, RPG, ERP"}],"url":""}]', '["Susan Proto “Pam and I worked together at the Partyite Gifts. Pam created the Functional and Technical designs and I coded the programs. I always found the designs Pam wrote to be accurate and thorough. We worked together as a team to get things done. I highly recommend Pam for any Systems Analyst position. ”","George Pereira, PMP “Pam worked for me at PartyLite for several years. On day one she impressed me by being able to decipher a program written in a language she was unfamiliar with. I was able to give Pam assignments where she would need to determine how the system worked and then create imaginative solutions to the complex business requirements. In addition to being an analyst Pam also assisted with quality assurance. She created test plans and test cases and led the effort to verify the solution was according to specifications. Pam became so efficient with the programming language used by PartyLite back office developers that she also performed code reviews. In a short period of time Pam became self-sufficient and a top-notch contributor. I wish her nothing but the best and given the opportunity would welcome her back.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to lead a high-caliber field sales organization, and today, the user is reaching out to the agent because they need assistance in hiring and developing a strong sales team for their growing tech startup.
### Human: Agent: ['Daniel Johnston', 'I have 20 plus years of computer, networking, home theatre, and general technology support experience. Currently I am an I.T. Manager for a television station. I have supported thousands of customers around the world and can likely point you in the right direction if not offer the solution directly. My specialty is in Windows and Mac desktop support. I also work regularly with virtualization solutions like VMware ESXi, Citrix XenServer, and Microsoft Hyper-V. I have experience Windows Server domain controllers and active directory administration also. On the consumer side, I have worked with many IoT solutions and OTT boxes. From Apple TV to Raspberry Pi and everything in between. On social media, I keep up to date with recent trends and most actively use Twitter, Instagram, and Anchor. Let me know what I can do for you.', 'I.T. Manager at KWES LLC.', 'KWES LLC.', '[{"company":"KWES LLC.","company_id":null,"location":"","positions":[{"description":"Local Area Network(LAN): responsible for configuring, maintaining, and administering station’s Local Area Network(LAN) environment. This includes implementation, configuration, planning, management, control, maintenance, troubleshooting, security, and usage monitoring of the LAN environment within the station. Working knowledgeof TCP/IP addressing scheme. Documents and understands station’s network topology, remote access, and VPN.Computer: responsible for configuring, installing, managing, maintaining, updating, and integrating the computers within station to insure compatibility and integration with enterprise standards and software applications. This includes purchasing computers & maintaining an updated inventory of model, make, year, & other relevant information. Telephone System: responsible for maintaining, operating, documenting, and administering all aspects of telephone systems including wire and cable facilities, telephone system equipment, peripheral equipment, voice mail systems, and call accounting systems. Documentation should include PBX analog and digital ports, telco facilities, punch downs and cross connects, and handset models and locations. Server Administration: responsible for maintaining, administering, and monitoring network operating systems and services in a Windows Active Directory (AD) environment, including Organizational Unit awareness. Adds and configures printers. Responsible for managing and maintaining backups in accordance with company standards. Desktop Operating Systems and Applications: knowledge and familiarity with currentOS platforms, primarily Windows. Be able to install and configure applications such as Microsoft Office, Outlook, and other television specific applications. Be able to properly configure the network properties to communicate with TCP/IP and station IP networks. Cellular Phones and tablets: knowledge and familiarity with cell phones and tablets, particularly Apple iOS devices.","duration":"Dec 2015 - Present 6 years 1 month","duration_short":"6 years 1 month","end_date":"Present","start_date":"Dec 2015","subtitle":"KWES LLC.","title":"I.T. Manager"}],"url":""},{"company":"Midessa Television LP","company_id":null,"location":null,"positions":[{"description":"Perform maintenance of computers, networks, and broadcast equipment. Manage Active Directory via Windows Server 2008 R2 and Exchange Server.","duration":"Nov 2011 Dec 2015 4 years 2 months","duration_short":"4 years 2 months","end_date":"Dec 2015","start_date":"Nov 2011","subtitle":"Midessa Television LP","title":"I.T. Engineer"},{"description":"Responsibilities include monitoring on-air programming of 3 television stations, set up and receive satellite feeds, quality control of programming and commercials, maintain station logs in compliance with FCC regulations and to fill-in other production positions as needed.","duration":"Sep 2010 Nov 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2011","start_date":"Sep 2010","subtitle":"Midessa Television LP","title":"Master Control Operator"}],"url":""},{"company":"Petsmart Inc","company_id":null,"location":"","positions":[{"description":"Handled cash, credit, check payments using electronic point of sale machinePet Care certified to handle pets available for purchaseKnowledgeable in various pet care productsOpened store / continued stocking dutiesMet or exceeded all goals in value branding efforts Handled cash, credit, check payments using electronic point of sale machinePet Care certified to handle pets available for purchaseKnowledgeable in various pet care productsOpened store / continued stocking dutiesMet or exceeded all goals in value branding efforts","duration":"Feb 2010 Apr 2010 3 months","duration_short":"3 months","end_date":"Apr 2010","start_date":"Feb 2010","subtitle":"Petsmart Inc","title":"Cashier"}],"url":""},{"company":"Telvista Inc","company_id":"telvistaus","location":null,"positions":[{"description":"Monitored customer contact employees\' schedule adherence, staffing levels and agent productivity Provided hourly updates on service levels to contact center supervisors and managers. Accurately entered exceptions and time-off requests into timekeeping system.Answered the call-in line to keep track of and report absences and real-time staffing.Produced reports regarding contact center metrics such as productivity and schedule adherence. Recommended offering voluntary time off or overtime to meet service-level requirements.","duration":"Feb 2007 Aug 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2009","start_date":"Feb 2007","subtitle":"Telvista Inc","title":"Intraday Assistant"},{"description":"Answered incoming inquiries, responded to customer questions and solved problems according to standardized procedures while maintaining a courteous manner.Asked effective questions and gathers information to determine source of problems and customer needs.Logged on/off customer care system and accesses account files.Entered alpha and numeric data via computer keyboard into an automated system accurately.Accurately captured all customer and issue related information in the proper database.Lead customers through documented process of fixing their software, hardware, or network problems.Used product information, multiple client tools, client specific reference materials, scripting, advanced technical knowledge, and customer service skills and problem solving skills to diagnose and solve customer problems.Stayed current with latest technology changes.Provided support to Technical Support Representatives and took escalated calls.","duration":"Jul 2006 Feb 2007 8 months","duration_short":"8 months","end_date":"Feb 2007","start_date":"Jul 2006","subtitle":"Telvista Inc","title":"Technical Support"},{"description":"Answered incoming telephone calls, responded to customer questions and solved problems according to standardized procedures while maintaining a courteous manner.Logged on and off customer care system.Accessed account files, took orders and processed orders.Asked appropriate questions and gathered information to determine customer needs.Entered alpha and numeric data via computer keyboard into an automated system accurately.Used client specific reference materials and customer service skills.Explained products, services, options and related charges clearly and concisely","duration":"Apr 2006 Jul 2006 4 months","duration_short":"4 months","end_date":"Jul 2006","start_date":"Apr 2006","subtitle":"Telvista Inc","title":"Customer Service Agent"}],"url":"https://www.linkedin.com/company/telvistaus"},{"company":"Odessa College","company_id":"odessa-college","location":"","positions":[{"description":"Advised and Registered continuing education studentsProcessed registration and payment for students through telnet terminal into databaseProcessed professor evaluation forms into ExcelProvided general campus information Advised and Registered continuing education studentsProcessed registration and payment for students through telnet terminal into databaseProcessed professor evaluation forms into ExcelProvided general campus information","duration":"Mar 2005 Apr 2006 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2006","start_date":"Mar 2005","subtitle":"Odessa College","title":"Continuing Education Assistant"}],"url":"https://www.linkedin.com/company/odessa-college"}]', '["Dustin Holguin “Since the first day that I worked with Daniel he never failed to amaze me with his technical prowess. He has an uncanny ability to take complex technical ideas, communicate them in simplistic terms, and strategically apply them in the most orderly fashion. Daniel is an excellent communicator and his work ethic is unmatched in the IT field. He is a true marksman at his craft and a huge asset to any team that has the opportunity to work him. ”","Phillip Tepper “I worked with Daniel directly during my post at Telvista as a security guard for Securitas. He was on top of everything I needed, be it computer issues or tracking information, and was very professional as technical support.”"]'] User: ['Julie Stenz', 'Experienced Sales and Marketing professional with diverse client experience, from Fortune 100 brands to smaller franchise organizations and individual small business owners. Expertise in Media Strategy, Sales Marketing and Business Development, Advertising and Integrated Communications Planning.', 'Experienced Sales & Marketing Consultant', 'Self-Employed', '[{"company":"Self-Employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Oct 2017","subtitle":"Self-Employed","title":"Consultant (Sales & Marketing)"}],"url":""},{"company":"UCBC Trumbull","company_id":null,"location":"Trumbull, CT","positions":[{"description":"","duration":"Oct 2015 Oct 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2017","start_date":"Oct 2015","subtitle":"UCBC Trumbull","title":"Owner/Operator"}],"url":""},{"company":"WWE","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2012 Oct 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Oct 2015","start_date":"Feb 2012","subtitle":"WWE","title":"Sr. Director, Partnership Marketing"}],"url":""},{"company":"World Wrestling Entertainment","company_id":"world-wrestling-entertainment","location":"","positions":[{"description":"","duration":"Sep 2010 Feb 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2012","start_date":"Sep 2010","subtitle":"World Wrestling Entertainment","title":"Director, Partnership Marketing"}],"url":"https://www.linkedin.com/company/world-wrestling-entertainment"},{"company":"North Castle","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2002 Dec 2008 6 years 2 months","duration_short":"6 years 2 months","end_date":"Dec 2008","start_date":"Nov 2002","subtitle":"North Castle","title":"V.P., Media Planning Director"}],"url":""},{"company":"O\'Leary and Partners","company_id":"o%27leary-and-partners","location":"","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"O\'Leary and Partners","title":"Media Supervisor"}],"url":"https://www.linkedin.com/company/o%27leary-and-partners"},{"company":"Young & Rubicam","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"Young & Rubicam","title":"Senior Media Planner"}],"url":""}]', '["Clif McFeely “Julie\'s strategic smarts and knowledge across all forms of media put her on a par with the very best of the media professionals I have been lucky enough to work with over the years. Her creativity, resourcefulness and optimistic persistence put her well past most of her peers. She is a pleasure to work with!”","Steve O\'Leary “Julie, Is truly an amazing person and former employee. We worked together when she was going media planning for our agency. She is also a great account type person and presenter. She can do anything. If you are looking for someone to help you grow your company. Julie is a person you should talk to. Steve”"]']### Assistant: The agent's job is to provide technical support and solutions in the IT field, and today, the agent is reaching out to the user because they need assistance in optimizing their media strategy and integrated communications planning.
### Human: Agent: ['David Pelligrinelli', 'DaveAFX@gmail.comEnterprise investigations and corporate due diligence.Fraud detection and asset discoveryhttp://pursuitmag.com/property-title-forensics/http://losspreventionmedia.com/insider/retail-fraud/online-fraud-protection/http://www.americanprivateinvestigator.com/hear-about-property-title-forensics-recent-activity-in-indigent-defense-ispla-liability-insurance-benefits-and-industry-events/Records research and investigation,Document analysis', 'President at Active Intel', 'Active Intel Investigations', '[{"company":"Active Intel Investigations","company_id":"active-intel-investigations","industry":"Research","location":"","positions":[{"description":"Licensed private investigative and security services. Fraud investigations, hidden asset discovery, corporate due diligence, surveillance, lie detection services, title forensics, etc.Agency License # A1000143","duration":"Aug 2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"Aug 2010","subtitle":"Active Intel Investigations","title":"President"}],"url":"https://www.linkedin.com/company/active-intel-investigations"},{"company":"WebDoctors.com","company_id":"webdoctors","location":"","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"WebDoctors.com","title":"WebDoctors.com - Advisory Board Member"}],"url":"https://www.linkedin.com/company/webdoctors"},{"company":"Risk Coverage LLC","company_id":"risk-coverage-llc","location":"","positions":[{"description":"Commercial lines insurance, specializing in cyber liability","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Risk Coverage LLC","title":"President"}],"url":"https://www.linkedin.com/company/risk-coverage-llc"},{"company":"Title Training Institute, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"May 2007 May 2016 9 years 1 month","duration_short":"9 years 1 month","end_date":"May 2016","start_date":"May 2007","subtitle":"Title Training Institute, LLC","title":"President"}],"url":""},{"company":"AFX TitleSearch.com","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1999 May 2016 16 years 6 months","duration_short":"16 years 6 months","end_date":"May 2016","start_date":"Dec 1999","subtitle":"AFX TitleSearch.com","title":"President"}],"url":""},{"company":"AFX Title","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1999 May 2016 16 years 6 months","duration_short":"16 years 6 months","end_date":"May 2016","start_date":"Dec 1999","subtitle":"AFX Title","title":"President"}],"url":""},{"company":"NALTEA","company_id":null,"location":"","positions":[{"description":"National Association of Land Title Examiners and Abstractors","duration":"Feb 2009 Feb 2015 6 years 1 month","duration_short":"6 years 1 month","end_date":"Feb 2015","start_date":"Feb 2009","subtitle":"NALTEA","title":"Board Member"}],"url":""},{"company":"Georgia Infraguard Cybersecurity","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Georgia Infraguard Cybersecurity","title":"participant"}],"url":""}]', '["“Dave is a wealth of information for anything related to title search for your real estate investing deals (or potential deals). If you need help making sure your title is clear, Dave is your guy!”","“David is is very in touch with the real estate business. He is growing his company while many other businesses are going under. I would suggest anyone who needs title work for pre-foreclosure, REO or refinancing give Dave a call.”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to provide fraud detection and asset discovery services, and today the agent is reaching out to the user because they need assistance with ensuring clear title for a real estate investment deal.
### Human: Agent: ['Lisa Borchert', 'Strong organizational skills; supervisory skills including staff development, coordination and delegation of tasks; communication skills dealing with personnel on all levels; customer service experience with a strong commitment to quality service; experience handling confidential and highly personal data; experience with Microsoft Office Products including MS Word, PowerPoint, Excel, Outlook and Access, and Saleforce Non Profit edition.Specialties: Coordinating multiple projects; understanding of non-profit organizations;', 'Executive Assistant to the President', 'Misericordia University', '[{"company":"Misericordia University","company_id":"misericordia-university","location":"Dallas, Pennsylvania","positions":[{"description":"","duration":"Feb 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Misericordia University","title":"Executive Assistant To The President"}],"url":"https://www.linkedin.com/company/misericordia-university"},{"company":"Leadership Wilkes-Barre","company_id":null,"location":"4 Public Square, Wilkes-Barre, PA","positions":[{"description":"","duration":"Apr 2005 Feb 2019 13 years 11 months","duration_short":"13 years 11 months","end_date":"Feb 2019","start_date":"Apr 2005","subtitle":"Leadership Wilkes-Barre","title":"Director of Operations"}],"url":""}]', '["“I have had the privilege of getting to know Lisa while going through the LWB program in 2009. Being an advisor for the 2010 class, I have continued contact with Lisa. Lisa is a person that I have enjoyed getting to know both professionally and personally. She is very dependable and has terrific follow through in all projects sent her way. She is very patient with the many questions I have sent her way. She is a great asset to the community and I am thankful to have met and worked with her.”","“Lisa is very organized and excels at the planning and implementation of special events. Her personality makes her easy to work with. Lisa is intelligent, polite and always give her best effort. I recommend her highly.”"]'] User: ['Shannon R.', 'Experienced Marketing Consultant with a demonstrated history of achieving results. Skilled in, Customer Service, Business Development, Strategic Planning, and Communication. Strong marketing professional graduated from College of Charleston.', 'Independent Consultant - Marketing and Operations', 'Marketing and Operations', '[{"company":"Marketing and Operations","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Marketing and Operations","title":"Independent Consultant - Marketing and Operations"}],"url":""},{"company":"Dale Carnegie Training of the Emerald Coast","company_id":"dalecarnegietrainingemeraldcoast","location":"","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Dale Carnegie Training of the Emerald Coast","title":"Marketing Consultant"}],"url":"https://www.linkedin.com/company/dalecarnegietrainingemeraldcoast"},{"company":"ConMc Associates dba McDonald\'s","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2010 Feb 2017 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2017","start_date":"Oct 2010","subtitle":"ConMc Associates dba McDonald\'s","title":"Director of Marketing and Operations"}],"url":""},{"company":"McDonald\'s","company_id":"mcdonald%27s-corporation","location":null,"positions":[{"description":"","duration":"Mar 2006 Mar 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Mar 2010","start_date":"Mar 2006","subtitle":"McDonald\'s","title":"HR and Training Manager"},{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"McDonald\'s","title":"Area Supervisor"},{"description":"","duration":"Jun 1999 Oct 2005 6 years 5 months","duration_short":"6 years 5 months","end_date":"Oct 2005","start_date":"Jun 1999","subtitle":"McDonald\'s","title":"General Manager"}],"url":"https://www.linkedin.com/company/mcdonald%27s-corporation"}]', '["David A. Nelson “Shannon has a grasp of how a business should be run that is rare in my experience. If I were forming a team to put an organization on a path to success I would certainly want Shannon on board. Not only has she acquitted herself well in her Marketing/Social Media responsibilities but also showed excellent instincts on business issues in general. David Nelson”","Len Williams “Shannon is a gifted/talented professional, with an \\"Owners Mentality\\". She is a valued asset.”"]']### Assistant: The agent's job is to coordinate multiple projects and provide executive assistance to the president, and today the user is reaching out to the agent because they need assistance with strategic planning and business development for their independent marketing and operations consultancy.
### Human: Agent: ['Amy Loebl', 'I provide high school students and their families with expert guidance and consulting, enabling them to navigate the college selection, preparation, and admissions process successfully.Personalized College Plan for Students• College Lists that “Fit”• Essay Writing Guidance• Application Timeline• Resume Writing Assistance• Interview Preparation• Standardized Testing Plan• Financial Aid and Scholarship Information• Information Resource to parents and studentsMember of HECA, WACAC', 'College Admission Advisor', 'Amy Loebl', '[{"company":"Amy Loebl","company_id":null,"location":"Berkeley, CA","positions":[{"description":"Consult with high school students (freshmen to seniors) in one-on-one sessions to help match the right college \\"fit\\" to the individual. Advise students and provide information on class selection, testing plan, application logistics, college visits, scholarships and financial aid. Consult with high school students (freshmen to seniors) in one-on-one sessions to help match the right college \\"fit\\" to the individual. Advise students and provide information on class selection, testing plan, application logistics, college visits, scholarships and financial aid.","duration":"Oct 2009 - Present 12 years 2 months","duration_short":"12 years 2 months","end_date":"Present","start_date":"Oct 2009","subtitle":"Amy Loebl","title":"College Admission Advisor"}],"url":""},{"company":"Zell and Associates-Governmental Relations","company_id":null,"location":"","positions":[{"description":"Client relations: assisted companies to accomplish political strategies and public relations goals. Client relations: assisted companies to accomplish political strategies and public relations goals.","duration":"Jan 2001 Jan 2003 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2003","start_date":"Jan 2001","subtitle":"Zell and Associates-Governmental Relations","title":"Project Coordinator"}],"url":""},{"company":"Tehiyah Day School","company_id":null,"location":"","positions":[{"description":"Board Member Site Manager for Capital Campaign, Multi-Purpose Room. Board Member Site Manager for Capital Campaign, Multi-Purpose Room.","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"Tehiyah Day School","title":"Project Coordinator"}],"url":""}]', '["Tricia Kerr “Amy did a wonderful job of guiding my daughter through the college application process. Her first-hand experience with so many colleges was helpful and gave us confidence when we were identifying and weighing the possibilities. My daughter is engaged academically and happy all-around with the choice she made, and for that we are grateful.”","Elizabeth Addison “Amy\'s approach to college counseling is holistic and insightful. She has a great breadth of knowledge and contacts. She was completely on target with my teen\'s interests and capabilities, too. Amy also attends to the stress associated with college applications with sensitivity while keeping her clients on track. She is creative, warm, and motivated and that, in turn, is inspires her young clients. My teen and I were completely satisfied and she formed a lasting friendship with my daughter as well. Amy Loebl is \\"awesome\\".”"]'] User: ['Myron Randall,Jr.', 'Experienced professional with a demonstrated history of working in the education management industry. Skilled in Presentation Development, Student Development, Organizational Development, Training, and Adult Education.', 'Associate Director of Recruitment and Community Engagement', 'Mercer University', '[{"company":"Mercer University","company_id":"mercer-university","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"May 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"May 2020","subtitle":"Mercer University","title":"Director of Graduate Admissions- College of Professional Advancement"},{"description":"","duration":"Sep 2015 May 2020 4 years 9 months","duration_short":"4 years 9 months","end_date":"May 2020","start_date":"Sep 2015","subtitle":"Mercer University","title":"Associate Director of Recruitment and Community Engagement"}],"url":"https://www.linkedin.com/company/mercer-university"},{"company":"MIRconcepts","company_id":null,"location":"","positions":[{"description":"","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"MIRconcepts","title":"Principal Consultant"}],"url":""},{"company":"Morehouse College","company_id":"morehouse-college","location":"Atlanta, GA","positions":[{"description":"","duration":"Apr 2012 Jul 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2015","start_date":"Apr 2012","subtitle":"Morehouse College","title":"Sr. Assistant Director of Admissions"}],"url":"https://www.linkedin.com/company/morehouse-college"},{"company":"Envision EMI (Congressional Youth Leadership Council)","company_id":"envision-emi","location":null,"positions":[{"description":"","duration":"2009 Dec 2011 2 years","duration_short":"2 years","end_date":"Dec 2011","start_date":"2009","subtitle":"Envision EMI (Congressional Youth Leadership Council)","title":"Program Coordinator of Education"},{"description":"","duration":"Feb 2009 Aug 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2010","start_date":"Feb 2009","subtitle":"Envision EMI (Congressional Youth Leadership Council)","title":"Outreach Coordinator"}],"url":"https://www.linkedin.com/company/envision-emi"},{"company":"The Advisory Board Company","company_id":"advisorybd","location":"","positions":[{"description":"","duration":"Feb 2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"Feb 2011","subtitle":"The Advisory Board Company","title":"Associate"}],"url":"https://www.linkedin.com/company/advisorybd"}]', '["“I’ve had the great opportunity to work with Myron Randall, Jr. in his position with Morehouse College as Assistant Director of Admissions. Myron is intelligent, diligent, and a top-performer in this field. Morehouse College is fortunate to have a person of his caliber, as the face of Admissions. He is well liked and he has tremendous leadership skills that serve him well. In my recommendation Myron’s skills would serve any organization.”","“As Myron\'s manager, I had the privilege of seeing first-hand his ability to innovate, imagine, and execute - all with equal ability and effort. Myron always worked to find new ways to complete tasks that created more efficient and effective processes. He always had a positive attitude, despite challenging circumstances, and his enthusiasm affected the entire team. He was a genuine asset to our organization and I am very thankful for the opportunity to work with him.”"]']### Assistant: The agent's job is to provide expert guidance and consulting to high school students and their families in navigating the college selection and admissions process, while the user is reaching out to the agent because they need assistance with their college application timeline and personalized college plan.
### Human: Agent: ['Darreck Lisle ∴', '• Leader of Information Technology Service Management (ITSM) professionals whose role is to ensure that information systems and services are delivering value to the business. • Achieving operational success in the delivery of ITIL Service Design, Transition, and Operations process disciplines and supporting tools. • Underpinning the development of a market/BU business planning initiatives that drive technical and organizational change achieving high performance service based solutions. • Developing and executing transformation programs within assigned functional group, facilitating delivery through business and customer change management resources (internal or external). • Partnering with client executives to diagnose and address people issues and/or risks, identifying and engaging appropriate HR and business resources. • Provide strategic counsel to executive client group with focus on cultural change, employee engagement and organization development. • Implementation of key service management programs and initiatives for assigned function/departments, including strategic change, performance management, and continual service improvement. • Sourced and recruited key practitioners rounding out teams with solid ITSM capabilities in support of mission effectiveness. • Takes pride in being a catalyst for honest conversations and culture change. • Experience operating within a matrixed, multi-site, multinational environments. Specialties: • ITSM evangelist and seasoned speaker • Demonstrated record of leading and implementing strategy and transformational change. • Ability to coach high performing teams and leaders across cultural and national lines of difference. • Track record in supporting business initiatives utilizing IT as an enabler to business value. • Mentoring service management professionals and customers.', 'MGR SR, ENGINEERING - Service Management & Application Support at Best Buy Enterprise Services Inc', 'Best Buy', '[{"company":"Best Buy","company_id":"best-buy","industry":"Retail","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Best Buy","title":"MGR SR, ENGINEERING - Service Management & Application Support"},{"description":"","duration":"Feb 2013 Sep 2021 8 years 8 months","duration_short":"8 years 8 months","end_date":"Sep 2021","start_date":"Feb 2013","subtitle":"Best Buy Enterprise Services Inc","title":"Senior IT SERVICE MGR - Service Management and Operational Support"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"Bunker Labs Minneapolis","company_id":"bunkerlabsminneapolis","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Oct 2018 Sep 2021 3 years","duration_short":"3 years","end_date":"Sep 2021","start_date":"Oct 2018","subtitle":"Bunker Labs Minneapolis","title":"Member"}],"url":"https://www.linkedin.com/company/bunkerlabsminneapolis"},{"company":"Fenris Tours L.L.C","company_id":"fenristours","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Aug 2018 Sep 2021 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2021","start_date":"Aug 2018","subtitle":"Fenris Tours L.L.C","title":"Independent Business Owner"}],"url":"https://www.linkedin.com/company/fenristours"},{"company":"Learning Tree International","company_id":"learning-tree-international","location":"International","positions":[{"description":"","duration":"Jan 2006 May 2015 9 years 5 months","duration_short":"9 years 5 months","end_date":"May 2015","start_date":"Jan 2006","subtitle":"Learning Tree International","title":"Lead Instructor"}],"url":"https://www.linkedin.com/company/learning-tree-international"},{"company":"Process Service Management Corp","company_id":"process-service-management-corp","location":"Sioux City, Iowa Area, San Diego California","positions":[{"description":"","duration":"Feb 2004 Feb 2013 9 years 1 month","duration_short":"9 years 1 month","end_date":"Feb 2013","start_date":"Feb 2004","subtitle":"Process Service Management Corp","title":"Chief Information Officer / Service Delivery Executive"}],"url":"https://www.linkedin.com/company/process-service-management-corp"},{"company":"Aviva USA","company_id":"aviva-plc","location":"West Des Moines Iowa","positions":[{"description":"","duration":"May 2011 May 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2012","start_date":"May 2011","subtitle":"Aviva USA","title":"USA IT Configuration Manager"}],"url":"https://www.linkedin.com/company/aviva-plc"},{"company":"Celgene","company_id":"celgene","location":null,"positions":[{"description":"","duration":"Nov 2009 Dec 2009 2 months","duration_short":"2 months","end_date":"Dec 2009","start_date":"Nov 2009","subtitle":"Celgene","title":"PSMC - Senior Business Analysis"},{"description":"","duration":"Oct 2009 Dec 2009 3 months","duration_short":"3 months","end_date":"Dec 2009","start_date":"Oct 2009","subtitle":"Celgene","title":"PSMC - Configuration Process Developer"},{"description":"","duration":"Sep 2009 Oct 2009 2 months","duration_short":"2 months","end_date":"Oct 2009","start_date":"Sep 2009","subtitle":"Celgene","title":"PSMC - Current State Analysis"}],"url":"https://www.linkedin.com/company/celgene"},{"company":"Sanofi-Aventis","company_id":"sanofi","location":"Summit, NJ","positions":[{"description":"","duration":"May 2006 Dec 2006 8 months","duration_short":"8 months","end_date":"Dec 2006","start_date":"May 2006","subtitle":"Sanofi-Aventis","title":"Centralize Change Management Team (SME)"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"Torrance, California","positions":[{"description":"","duration":"Jan 2005 Apr 2005 4 months","duration_short":"4 months","end_date":"Apr 2005","start_date":"Jan 2005","subtitle":"Kaiser Permanente","title":"Service Delivery Manager"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"EDS","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"Jan 2001 Oct 2004 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2004","start_date":"Jan 2001","subtitle":"EDS","title":"Senior Business Analysis"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Peregrine Systems, Inc","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"Apr 1998 Jan 1999 10 months","duration_short":"10 months","end_date":"Jan 1999","start_date":"Apr 1998","subtitle":"Peregrine Systems, Inc","title":"Program Manager"}],"url":""}]', '["Magnus Sundset “Darreck is a person easy to listen to in class and really delivers high qualitative ITIL knowledge from his own experience. I am confident that with Darrecks vast experience in IT Service Management, any organisation can benefit from his capabilities.”","Douglas Renze “I have worked with Darreck in his capacity as IT Configuration Manager at Aviva USA. Although the solution that Darreck has been architecting for us at Aviva is still in its early stages of implementation, it has already been invaluable to us in beginning to architect a monitoring solution for critical applications within the enterprise. Additionally, his knowledge of ITIL has been personally valuable to me over the past year as I\'ve extended my knowledge of ITIL processes.”"]'] User: ['David Farrell', 'David is an IT Service Management and ServiceNow expert. As a ServiceNow platform owner he has led the delivery of automated, lean processes, and improved user experiences. He is skilled at working in collaboration with global engineering, operations staff, and supplier teams to deliver continuous improvement. David has also worked across many industries delivering ITSM strategies and assessments. He excels in delivering broader IT improvements through project management (PMI and Agile PMI certified).', 'Director Of IT - Enterprise Applications at Mizuho', 'Mizuho', '[{"company":"Mizuho","company_id":"mizuho","industry":"Financial Services","location":"New York, New York, United States","positions":[{"description":"Platform Owner for ServiceNow, Sharepoint, Archer, Workday Platform Owner for ServiceNow, Sharepoint, Archer, Workday","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"Mizuho","title":"Director Of IT - Enterprise Applications"}],"url":"https://www.linkedin.com/company/mizuho"},{"company":"Moody\'s Corporation","company_id":"moodys-corporation","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2014 Mar 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2020","start_date":"Jan 2014","subtitle":"Moody\'s Corporation","title":"VP - IT Service Management"}],"url":"https://www.linkedin.com/company/moodys-corporation"},{"company":"PA Consulting Group","company_id":"pa-consulting","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2007 Jan 2014 7 years","duration_short":"7 years","end_date":"Jan 2014","start_date":"Feb 2007","subtitle":"PA Consulting Group","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/pa-consulting"},{"company":"MWRA","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"MWRA","title":"IT Project Manager"}],"url":""}]', '["LinkedIn User “I was David\'s line Manager at PA. David is an ITIL wizard and has an extensive track record of helping his clients implement service management. He has a strong work ethic and always delivers an A1 performance no matter what the task. In addition he\'s a fun team player to work with with a relaxed yet professional style.”","James Turner “David recently left PA and I\'m sorry to see him go. I\'ve worked with him on two projects and have been impressed with his work ethic, ability to communicate complex concepts and his commitment to helping clients. Good luck in the new job!”"]']### Assistant: The agent's job is to lead a team of ITSM professionals, and today, the agent is reaching out to the user because they need the user's expertise in IT Service Management strategies and assessments for a collaborative project.
### Human: Agent: ['Michael Johnson', 'Training and development professional with 20+ years of operations and project management experience. Industries served include pharmaceutical, food, chemical, healthcare and petroleum refining. My experience includes the analysis of production and quality metrics for multibillion dollar pharmaceutical and nutrition companies. My objectives included the elimination of non-value added process steps, specifically those that negatively affected product quality, overall costs, cycle time (production process from raw material purchase to finished goods shipment) and response to customer service related inquiries. I have created and chaired an advisory board that provided solutions for training and process related anomalies. This board created and validated quality control reports that helped to support or change if necessary, training and operational procedures. My professional development includes enhancement of my performance management skills. I have provided consultation for management professionals and small businesses by creating or streamlining performance management processes for which, they were responsible. Additionally, I have earned professional certifications via Langevin Learning Services and Development Dimensions International that serve me well in my capacity as a training professional, as well as to provide enhanced facilitation skills during problem solving exercises. This body of work and my comprehensive background provide a solid platform for senior management accountability within the training and development discipline.Specialties: Leadership Development, HR Development Consulting, Performance Management, Strategic Planning', 'Site Leader, GMS & Training at W. R. Grace & Co.', 'W. R. Grace & Co.', '[{"company":"W. R. Grace & Co.","company_id":"wr-grace","industry":"Chemical Manufacturing","location":"Lake Charles, Louisiana Area","positions":[{"description":"","duration":"Nov 2018 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Nov 2018","subtitle":"W. R. Grace & Co.","title":"Site Leader, GMS & Training"}],"url":"https://www.linkedin.com/company/wr-grace"},{"company":"International Paper/Graphic Packaging International, Inc.","company_id":null,"location":"Texarkana, Texas Area","positions":[{"description":"Implemented and currently manage a training and certification program for an 800 employee paper mill.Manage new employee on boarding.Facilitate Front Line Leadership Development Courses.","duration":"Jan 2015 Nov 2018 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2018","start_date":"Jan 2015","subtitle":"International Paper/Graphic Packaging International, Inc.","title":"Mill Learning Leader"}],"url":""},{"company":"Teva Pharmaceuticals/Procter & Gamble Company","company_id":null,"location":"Phoenix, AZ","positions":[{"description":"Managed regulatory compliance training and administration, the site\'s learning management system and training role within our quality system management initiatives.","duration":"Nov 2012 Jan 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jan 2015","start_date":"Nov 2012","subtitle":"Teva Pharmaceuticals/Procter & Gamble Company","title":"Manager, Training"}],"url":""},{"company":"Tesoro","company_id":"tesoro","location":"Kapolei, HI","positions":[{"description":"Launched and managed NCCER training program initiative for the refinery\'s maintenance personnel.","duration":"Aug 2009 Nov 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2012","start_date":"Aug 2009","subtitle":"Tesoro","title":"Training Professional"}],"url":"https://www.linkedin.com/company/tesoro"},{"company":"Abbott Laboratories","company_id":"abbott-","location":"Sturgis, MI","positions":[{"description":"Managed the day-to-day administration of training and development initiatives within a 500 employee infant formula plant.Created and managed a leadership academy.Managed an exempt mentor program.","duration":"Aug 2007 May 2009 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2009","start_date":"Aug 2007","subtitle":"Abbott Laboratories","title":"Manager, Plant Training and Development"}],"url":"https://www.linkedin.com/company/abbott-"},{"company":"UT Southwestern Medical Center","company_id":"utsw","location":"Dallas, TX","positions":[{"description":"Completed administrative projects on behalf of the Vice President of Facilities Management including employee policies, contractor safety guidelines, management development and business continuity planning.Provided administrative support for the Office of Organizational Development and Training including 360 feedback exercises, coaching and management consulting.","duration":"Jan 2007 Jul 2007 7 months","duration_short":"7 months","end_date":"Jul 2007","start_date":"Jan 2007","subtitle":"UT Southwestern Medical Center","title":"Sr. Technical Trainer"}],"url":"https://www.linkedin.com/company/utsw"},{"company":"Alcon Laboratories, Inc.","company_id":"alcon","location":"","positions":[{"description":"Managed an FDA/ISO regulated, 200-employee, two-shift medical device pre-production warehouse and assembly operation.Managed regulatory compliance training administration within a 200-employee, two-shift pharmaceutical manufacturing facility.","duration":"Jul 1998 Jul 2006 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jul 2006","start_date":"Jul 1998","subtitle":"Alcon Laboratories, Inc.","title":"Manager, Manufacturing/Supervisor, Training"}],"url":"https://www.linkedin.com/company/alcon"},{"company":"Bayer Corporation","company_id":null,"location":"","positions":[{"description":"Supervised consumer production packaging lines within OTC pharmaceutical manufacturing, including manpower planning, labor relations and employee training.Provided safety-related development for 150-employee business unit (chemical plant). Restored safety presence within plant, including incident investigations and safety awareness training.","duration":"1984 1998 14 years","duration_short":"14 years","end_date":"1998","start_date":"1984","subtitle":"Bayer Corporation","title":"Supervisor, Production/Training Coordinator"}],"url":""}]', '["“I have followed Michael Johnson\'s career since he joined Bayer in 1984. His work as a training coordinator and production supervisor was an ideal base to launch his career towards becoming a training professional. In addition to his technical skills, Mr. Johnson has especially strong interpersonal and communication skills. He is a natural leader with an ability to influence others. I have noted that his career development at the companies where he has worked has provided a breadth of knowledge that will be useful as he moves towards additional management responsibilities.”","“Michael is a strong learning and development professional. He really understands the needs of various stakeholders and works very hard to deliver the best results. I highly recommend Michael because of his outstanding work.”"]'] User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to conduct business development and marketing in the healthcare industry. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities for marketing services in the user's current role as a business development manager.
### Human: Agent: ['Ashley Mitchell', "I want to help people realize and trust in the power within, and commit to a physical and emotional wellness regime that isn't achieved through restriction or deprivation, but instead through embracing and transforming fear, unknowns, and obstacles, and trusting that this will serve as a key enabler to evolution and, some cases, revolution of themselves.", 'CEO and Founder, The Courage Campaign', 'The Courage Campaign', '[{"company":"The Courage Campaign","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Seeking to augment and fill the space in our educational system when it comes to physical education and social-emotional wellness programs, our mission is to revolutionize the student experience by using movement, journaling and critical conversations to unlock self-limiting beliefs, enable agency and accelerate the closure of the opportunity gap in educationThrough The Courage Campaign, students of all ages get the physical movement they so desperately need - and that their school’s strive to provide - while also learning about the extraordinary benefits of putting pen to paper through guided introspective journaling to organize their thoughts, and identify their fears, dreams, priorities and greatest inner super powers. We believe that these tools build lifelong self-care practices that are invaluable and more important than ever in navigating the unprecedented events surrounding them today.","duration":"Jul 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jul 2020","subtitle":"The Courage Campaign","title":"CEO and Founder"}],"url":""},{"company":"The Courage Campaign","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jul 2020","subtitle":"The Courage Campaign","title":"Diversity, Equity and Inclusion Consultant"}],"url":""},{"company":"Down Under School of Yoga","company_id":"down-under-yoga","location":"Boston, Massachusetts, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Down Under School of Yoga","title":"Instructor"}],"url":"https://www.linkedin.com/company/down-under-yoga"},{"company":"Roxbury Prep Charter School, Uncommon Schools","company_id":"roxbury-preparatory-charter-school","location":"","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Roxbury Prep Charter School, Uncommon Schools","title":"Instructor"}],"url":"https://www.linkedin.com/company/roxbury-preparatory-charter-school"},{"company":"Fenway High School","company_id":"fenway-high-school","location":"Boston, Massachusetts, United States","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Fenway High School","title":"Instructor"}],"url":"https://www.linkedin.com/company/fenway-high-school"},{"company":"Barry\'s Bootcamp","company_id":"barry%27s-bootcamp","location":"Greater Boston Area","positions":[{"description":"Full time instructor within one of industries most balanced HIIT- based workout programs. Barry\'s Bootcamp combines unique weight training rounds which includes body weight, dumbbells, plyometric and power lifting techniques with intense treadmill work, wrapped with an inspiring playlist and environment.... all while managing a group of up to 50 people per class. Full time instructor within one of industries most balanced HIIT- based workout programs. Barry\'s Bootcamp combines unique weight training rounds which includes body weight, dumbbells, plyometric and power lifting techniques with intense treadmill work, wrapped with an inspiring playlist and environment.... all while managing a group of up to 50 people per class.","duration":"Mar 2017 Sep 2020 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2020","start_date":"Mar 2017","subtitle":"Barry\'s Bootcamp","title":"Full Time Instructor"}],"url":"https://www.linkedin.com/company/barry%27s-bootcamp"},{"company":"SoulCycle Inc.","company_id":"soulcycle","location":"Boston","positions":[{"description":"Member of a elite group of instructors within the preeminent boutique, indoor cycling workout company. Required intense training, music programming and motivational skills to both win this specialized opportunity and provide students with a differentiated soul-moving experience. Member of a elite group of instructors within the preeminent boutique, indoor cycling workout company. Required intense training, music programming and motivational skills to both win this specialized opportunity and provide students with a differentiated soul-moving experience.","duration":"Mar 2017 Mar 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2018","start_date":"Mar 2017","subtitle":"SoulCycle Inc.","title":"Instructor"}],"url":"https://www.linkedin.com/company/soulcycle"}]', '["Mark Bernardo “I first met Ashley in 2017 while on a bike in a dark room when she was teaching at SoulCycle. What was immediately apparent was her confidence, presence and ability to fill that space with energy, intensity, and positivity. What was not so immediately apparent was her unparalleled ability to positively influence the behavior, wellness and internal spirit of those around her with empathy, instinct and unapologetic candor. Over the course of two years, I watched Ashley navigate through the complexities faced in coaching overall wellness and the dependency its true attainment has on driving synergies between mind and body. I have witnessed examples too numerous to mention but consistent in their theme – she can truly connect in a way that deeply resonates and, as a result, helps people see themselves through a lens that few others have been able to and identify the source of self-limiting behaviors in the process. I have spent over 25 years in the Corporate world with many of those in the capacity of an Executive. I have had the opportunity to lead thousands of people, collaborate with thousands more and negotiate with some senior level leaders at Fortune 100 companies. Through this experience, I have been able to develop a sense of people and how their behaviors can be influenced by inherent biases, fear, ignorance, and timidity. It is from this perspective that I can offer the opinion that few people I have met in my life have the self-awareness, emotional intelligence, passion, and clarity of thought that Ashley demonstrates across both her personal and professional endeavors, daily. While many people struggle to live and act in a way that is completely congruent to who they really are, she lives her truth out loud…. and it is palpable. This authenticity creates a deep sense of trust in those that know and work with her and it is this trust when combined with the inherent skills she has honed over a lifetime, that makes her such a talented agent of change. Ashley is a keen observer of people, a true listener, a consummate learner and demonstrates incredible intuition about life and one of its more challenging levers for transformation…. courage. I have never been more confident in anyone’s ability to help people find their inner beast and architect a self-sustaining plan for success.”","Kimberlee Bachman, MBA, MA “Ashley is both a phenomenal person and fitness instructor. She puts together intense, thoughtful, motivating workouts and goes out of her way to get to know the people in her classes. Her positive spirit, smarts, amazing athleticism, and tough love make it possible to push yourself more than you would otherwise and believe that YES, you can. Really excited to continue to take her classes and see what 2019 brings with Barry\'s and The Courage Campaign. If you couldn\'t tell already, I\'m a big Ashley fan, and I recommend her without reservation for anything she puts her mind to!”"]'] User: ['Nicole D. Wigfall', 'Strategic communications, media and public relations professional in government and education with over 10 years of experience. Highly skilled writer and editor, proficient in marketing initiatives and graphics design.', 'Strategic Communications', 'City Assoc. of Supervisors & Admin.', '[{"company":"City Assoc. of Supervisors & Admin.","location":"Bloomfield, NJ","positions":[{"description":"","duration":"Mar 2017 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2017","subtitle":"City Assoc. of Supervisors & Admin.","title":"Administrative Coordinator"}],"url":""},{"company":"Phalanx Alliance, LLC","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Sep 2016 Nov 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2017","start_date":"Sep 2016","subtitle":"Phalanx Alliance, LLC","title":"Business Development Manager"}],"url":""},{"company":"EAST ORANGE SCHOOL DISTRICT","company_id":"eastorangeschooldistrict","location":"East Orange, NJ","positions":[{"description":"","duration":"Oct 2014 Jun 2015 9 months","duration_short":"9 months","end_date":"Jun 2015","start_date":"Oct 2014","subtitle":"EAST ORANGE SCHOOL DISTRICT","title":"Social Media & PR Consultant"}],"url":"https://www.linkedin.com/company/eastorangeschooldistrict"},{"company":"City of East Orange","company_id":"city-of-east-orange","location":"East Orange, NJ","positions":[{"description":"","duration":"Jun 2007 Aug 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Aug 2014","start_date":"Jun 2007","subtitle":"City of East Orange","title":"Asst. Public Information Officer"}],"url":"https://www.linkedin.com/company/city-of-east-orange"},{"company":"Orange Twp Board of Education","company_id":"board-of-education","location":"Orange, NJ","positions":[{"description":"","duration":"Oct 2002 Apr 2007 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2007","start_date":"Oct 2002","subtitle":"Orange Twp Board of Education","title":"Confidential Secretary"}],"url":"https://www.linkedin.com/company/board-of-education"},{"company":"Express Scripts","company_id":"express-scripts","location":"East Hanover, NJ","positions":[{"description":"","duration":"Feb 1999 Jun 2001 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2001","start_date":"Feb 1999","subtitle":"Express Scripts","title":"Proposal Writer"}],"url":"https://www.linkedin.com/company/express-scripts"},{"company":"Rutgers University - Newark","company_id":"rutgers-university-newark","location":"","positions":[{"description":"","duration":"Jun 1998 May 1999 1 year","duration_short":"1 year","end_date":"May 1999","start_date":"Jun 1998","subtitle":"Rutgers University - Newark","title":"Student Services Specialist"}],"url":"https://www.linkedin.com/company/rutgers-university-newark"}]', '["Jessica Rademaker “Wow! What can I say about Nicole. Besides being a consummate professional she is such a team player. As a community partner Nicole helped me navigate East Orange as if she were the Mayor herself. Anything I asked of her, if she didn\'t know, which was rare, she would do her best to find out and get back to me posthaste. Despite her busy schedule working in the public relations department of the city she always made time for her community. She\'s well versed and experienced with media relations, social media outreach and just about anything to do with building and maintaining relationships. A forever student, she looks for learning and growth opportunities to better herself, which ultimately supports her company. If you want a loyal, experienced member of your organization who\'s also a self-starter and thinker...Nicole is your woman!”","Milton B. Hobbs “Nicole is a consummate professional. She is passionate, tenacious and level headed: a combination that\'s a blessing to encounter but difficult to find. ”"]']### Assistant: The agent's job is to revolutionize the student experience through movement and introspective journaling, and today the user is reaching out to the agent because they need assistance in developing marketing initiatives for a government and education organization.
### Human: Agent: ['Brian Liming', 'Hardworking, reliable and capable team player with leadership skills. I have a BS and an MBA degree. I am CISSP and MCSE certified.Specialties: Group Management. Team Building, Government, Computer Networking and Computer Security.', 'Senior Systems Engineer at General Dynamics Information Technology', 'General Dynamics Information Technology', '[{"company":"General Dynamics Information Technology","company_id":"gdit","industry":"Information Technology and Services","location":"Sierra Vista, AZ","positions":[{"description":"General Dynamics Information Technology, Sierra Vista, AZ – 01/2020 – CurrentSubject Matter Expert (SME) for NETCOM Network Access Control (NAC) team and Team Lead for the contractor network team.Performing multiple roles in the new matrix solution contract. Still providing Subject Matter Expert NAC services to US Army Network Enterprise Technology Command (NETCOM). Coordinating and assisting in support of the NETCOM lab network, Global Enterprise Fabric (GEF) lab network, GEF Production networks, Army Production Top-Level Architecture (TLA) networks and Army Production Joint Regional Security Stack (JRSS) networks. Providing NAC SME services in support of the ARCYBER C2C initiatives.","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"General Dynamics Information Technology","title":"Senior Systems Engineer"}],"url":"https://www.linkedin.com/company/gdit"},{"company":"NCI Information Systems, Inc","company_id":"nci-information-systems-inc","location":null,"positions":[{"description":"","duration":"2018 Jan 2020 2 years","duration_short":"2 years","end_date":"Jan 2020","start_date":"2018","subtitle":"NCI Information Systems, Inc","title":"Subject Matter Expert"},{"description":"Senior Systems Engineer at US Army’s Network Enterprise Technology Command (NETCOM). Have led several projects, including NAC using 802.1x for Army Enterprise deployment and Microsoft (MS) Active Directory Federation Services (AD FS) using SharePoint. Both systems have had published Build Guides, System Design Plans (SDP) and associated Enterprise Technical Procedures (ETP). Published Army Enterprise Computer Certificate Deployment Guidance. Experience in managing MS Hyper-V environment in support of NAC solution lab testing.","duration":"Oct 2014 Jan 2020 5 years 4 months","duration_short":"5 years 4 months","end_date":"Jan 2020","start_date":"Oct 2014","subtitle":"NCI, Inc.","title":"Senior Systems Engineer / NAC Team Lead"},{"description":"NCI Inc., Sierra Vista, AZ – 10/2012 – Present, Senior Program Manager Capabilities Manager for the US Army Assured Compliance Assessment Solution (ACAS) system. Duties include writing of the system documentation that included but not limited to Project Scope, Communications Plan, Configuration Management Plan, Operational Orders and Concept of Operations.(CONOPS). Organizing and hosting project implementation meetings with Organizational Information Assurance (IA) and Network personnel to deploy this new DOD NETOPS capability across the US Army Enterprise. Documentation of all meetings as a rolling after actions report. Writing and organizing a US Army ACAS deployment schedule. Review of ACAS system IA and Ports, Protocols and Services (PPS) documentation for submission to approving authority.","duration":"Oct 2012 Sep 2014 2 years","duration_short":"2 years","end_date":"Sep 2014","start_date":"Oct 2012","subtitle":"NCI Information Systems, Inc.","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/nci-information-systems-inc"},{"company":"TEKsystems","company_id":"teksystems","location":"Vandenberg AFB","positions":[{"description":"CAPT (Certification & Accreditation Product Team). Responsible for facilitating the comprehensive evaluation of the technical and non-technical security safeguards of computer systems to support the DIACAP process. Established the extent to which a particular design and implementation meets the specified security requirements and controls in the DODI 8500.2. Created DoD C&A packages that included SIP/DIP/Scorecard/ and POA&M (Executive summary).Entered information into Xacta IA Manager, and presented Initial IA Control assessment to Engineering Review Board (ERB) and Information Assurance Manager. Briefed Program Manager on IA issues, reviewed, edited and maintained IA project schedule for assigned C&A Projects. Integrated NIST Special Publication (SP) 800-37 and the Risk Management Framework (RMF) and Department of Defense Information Assurance Risk Management Framework (DIARMF) into new projects.","duration":"Mar 2012 Sep 2012 7 months","duration_short":"7 months","end_date":"Sep 2012","start_date":"Mar 2012","subtitle":"TEKsystems","title":"Senior Information Assurance Engineer"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"NCI Information Systems, Inc.","company_id":"nci-information-systems-inc","location":"Fort Huachuca, AZ","positions":[{"description":"• Supported the Army Base Realignment and Closure (BRAC) with USAISEC at Fort Huachuca, AZ. Provided Security Engineering services to Army BRAC sites. Assisted in hardening and recommended hardening processes for new or moved IS systems from their old home station to new BRAC locations. Security analysis of data, email and VoIP implementations was also done. Performed scans using approved DoD IA tools like Retina, Nessus, SCAP tool and DISA Gold Disk. Analyzed results and recommended remediation strategies. Traveled to Army BRAC sites to provide IA guidance and recommendations for current security posture and future accreditation issues and concerns. Worked extensively on SIP and DIP packages for assessment of readiness for C&A and DIACAP approval. Reviewed EIP (Engineering Installation Plan) documentation for the customer.• Also assisted in the writing of proposals for new business awards. Collaborated with team members to insure proper technical and grammatical proposals were delivered to the customer.","duration":"Dec 2010 Dec 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2011","start_date":"Dec 2010","subtitle":"NCI Information Systems, Inc.","title":"Senior Security Engineer"}],"url":"https://www.linkedin.com/company/nci-information-systems-inc"},{"company":"Management and Engineering Technologies International (METI), Inc.","company_id":"meti-inc","location":"Fort Huachuca, AZ","positions":[{"description":"Worked with US Armed Forces and African Military Forces in support of African Endeavor (AE). AE is an annual communications exercise that has 3 planning conferences and one exercise during the yearly cycle.","duration":"Apr 2010 Dec 2010 9 months","duration_short":"9 months","end_date":"Dec 2010","start_date":"Apr 2010","subtitle":"Management and Engineering Technologies International (METI), Inc.","title":"African Endeavor Deputy Test Director"}],"url":"https://www.linkedin.com/company/meti-inc"},{"company":"Desktop Alert Inc.","company_id":"desktop-alert-inc.","location":"","positions":[{"description":"•Assisted in organizing business practices, procedures, and documentation. Performed IAM duties. Performed risk analysis and validated security controls. Assisted in making the software DoD STIG compliant. •Acted as an installation engineer and web demonstration expert for the Desktop Alert software. Client software installs and training via GoToMeeting. Performed remote installations of the Desktop Alert system that incorporated the installation of MS Internet Information Services (IIS) front end and a MS SQL server back end. Troubleshoot issues with customers and quickly brought them to resolution.","duration":"Aug 2009 Dec 2009 5 months","duration_short":"5 months","end_date":"Dec 2009","start_date":"Aug 2009","subtitle":"Desktop Alert Inc.","title":"Information Assurance Manager"}],"url":"https://www.linkedin.com/company/desktop-alert-inc."},{"company":"NCI Information Systems, Inc.","company_id":"nci-information-systems-inc","location":null,"positions":[{"description":"I provided Security Engineering services to NETCOM for the Area Processing Center (APC) project. The APC is the major communications effort, which is a major paradigm shift for Army Enterprise communications. Security engineering includes the use of automated scanning tools to identify security vulnerabilities for all components within the APC. The server components use Windows, UNIX, Virtual Machine (VM), in addition to proprietary \\"homegrown\\" versions of these operating systems. My job is to obtain vulnerability reports on each of these components. Analyze the data contained, and advise the NETCOM engineer on a mitigation approach to alleviate the identified vulnerabilities. I then rescan the component after the engineer has mitigated the initial scan vulnerabilities and provide additional input for final mitigation. These final scan reports are used as the basis for the go-ahead for the next step of the accreditation process which is certification testing by a third party. I then work with the certification team to answer any questions arising from their tests. I must have an intimate knowledge of the status of all components assigned to me to ensure the components is ready for certification and that I can advise the certifiers on the security posture of those components.I worked as","duration":"Jan 2008 Mar 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2009","start_date":"Jan 2008","subtitle":"NCI Information Systems, Inc.","title":"Senior Security Engineer"},{"description":"Some of my responsibilities included being in charge of tape backups, Domain Trusts and maintaining the access list on our border router. I have MS Exchange experience, network printer experience and knowledge of configuring routers and switches. I also have DNS, DHCP, WINS and SMS server experience. Lots of server experience. I can enable CAC Logon with associated CCL workstation and user-based Logins. I used HP Insight manager and HP Blade setup using Altiris. I troubleshoot every LAN problems that occurs in my job and I do it well. I have a lot of AD domain/OU administration experience as well. I managed the IA group for 1.5 years. While I was in charge, we upgraded our Anti-Virus servers from Norton 8 to 9.0 and eventually 10.0 and added another Anti-Virus server for redundancy. Our group also stood up an Internal IDS to help monitor the LAN. Other accomplishments included standing up a SUS and then a WSUS server and building and maintaining a new STAT scanning server. While being in charge of the IA group; I also managed the On-Site Support group for over 2 years. This group was responsible for over 1300 users on a daily basis. Our group conquered the issues of the Exchange migration from Exchange 5.5 to Exchange 2003. While continuing to be a Domain Admin, I taught and mentored many group members to elevated positions on the NCINCR contract. I also acquired Blackberry experience; both server and client side. VIP support of the Director Army National Guard and the ARNG Chief of Staff was a high profile and high maintenance part of my job as well. I was also the technical lead for the AGM Vista/Office 2007 Implementation project for the Army National Guard. I, along with another co-worker created a domain group policy, as a template for configuring the Army Guard implementations of MS Vista and MS Server 2003, that resolved most issues.","duration":"Apr 2002 Dec 2007 5 years 9 months","duration_short":"5 years 9 months","end_date":"Dec 2007","start_date":"Apr 2002","subtitle":"NCI, Inc.","title":"Senior Network Engineer"}],"url":"https://www.linkedin.com/company/nci-information-systems-inc"},{"company":"Liming Computers LLC","company_id":null,"location":"Springfield, VA","positions":[{"description":"I helped to build this training company into a stable 5- year profitable business. I maintained the Ethernet TCP/IP LAN with experience on Win 9X, WinNT and Win2K workstations and servers. I acquired vast knowledge in troubleshooting real world LAN issues. I also acquired WAN experience with our DSL and T-1 connections to the Internet.Served as Training Director and Senior Instructor","duration":"May 1998 Oct 2002 4 years 6 months","duration_short":"4 years 6 months","end_date":"Oct 2002","start_date":"May 1998","subtitle":"Liming Computers LLC","title":"LAN Manger/Operations Director/Instructor"}],"url":""},{"company":"Northern Virginia Community College","company_id":"northern-virginia-community-college","location":"Manassas, VA","positions":[{"description":"A+ Certification classes.","duration":"May 1999 Dec 2000 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2000","start_date":"May 1999","subtitle":"Northern Virginia Community College","title":"Instructor"}],"url":"https://www.linkedin.com/company/northern-virginia-community-college"}]', '["“I had the pleasure of working with Brian in a really tough situation. He demonstrated calm throughout the effort and a mastery of the C&A challenges we faced. I look forward to working with him again sometime.”","“Brian is a brilliant source of IT information crossing many boundaries. He is very professional and a consummate perfectionist. His project planning and capacity for seeing the future outcome of many avenues is an asset in managing any Enterprise capability. It is a privilege to have him as an asset in our endeavors to manage compliance of all NETOPS capabilities.”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide technical guidance and support for government projects, and today the user is reaching out to the agent because they need assistance with implementing an IT strategy for a healthcare services initiative.
### Human: Agent: ['Catherine Johnson', "My Mission:To build a healthier world and improve patient outcomes by delivering engaging, evidence-based medical-education solutions that meet the unique needs of today's learners.Professional Summary:Strategic and results-driven team leader with expertise in publishing and ed tech coupled with a graduate certificate in Instructional Design and Master's work in Educational Technology Leadership. 20+ years of project management experience and a track record of success translating market needs into innovative, profitable products and brands. 11+ years of leadership experience including remotely managing dispersed teams. Specializing in: - Medical-education curriculum design and implementation - Customer success/relationship management - Strategic planning and business development - Content acquisition and and developmental editing with expertise in medicine and the health professions - Instructional design and technology", 'Educational Technology Leadership – Institutional Engagement – Content Acquisition & Development', 'Osmosis - Knowledge Diffusion', '[{"company":"Osmosis - Knowledge Diffusion","company_id":"osmosisunknowledgable-diffusions","location":"","positions":[{"description":"In my role at Osmosis, I collaborate with partner programs\' faculty, staff, and administration to: - understand each program\'s unique needs and challenges; - explore use cases to meet those needs; and - optimize use of Osmosis to support teaching and learning and improve educational outcomes. This includes curricular mapping/alignment between Osmosis and programs\' courses, collaborating on scholarly research and publications, training and advising faculty, and leading the Osmosis Account Management team.","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Osmosis - Knowledge Diffusion","title":"Senior Director of Institutional Engagement"}],"url":"https://www.linkedin.com/company/osmosisunknowledgable-diffusions"},{"company":"Self Employed","company_id":"indpendent-contractor","location":"","positions":[{"description":"SPECIALIZATIONS: • Instructional design and technology• Medical-education curriculum design and assessment• Content acquisition and developmental editing with an emphasis on medical and health professions content• Strategic planning, business development, and print-to-digital transformation• Customer success managementCLIENTS: • Osmosis - Knowledge Diffusion: Consulting on institutional engagement • American Medical Women’s Association and the Laura W. Bush Institute: Developmental editing and chapter co-authorship for an in-press textbook titled, How Sex and Gender Impact Clinical Practice• CaseNetwork: Edited and published CoreWellness, a guidebook on implementing wellness programming in the medical school and residency settings• MedQuest Reviews: Instructional design and business consulting for physician exam-preparation company• University of Pittsburgh School of Medicine: Instructional design and editing of lecture materials","duration":"Oct 2018 Mar 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2020","start_date":"Oct 2018","subtitle":"Self Employed","title":"Editorial and Curriculum Consultant"}],"url":"https://www.linkedin.com/company/indpendent-contractor"},{"company":"ScholarRx","company_id":"scholarrx","location":"","positions":[{"description":"Set strategic direction and led content creation to innovatively address market needs and serve the company’s mission of building a healthier world through sustainable, accessible medical education. Directed operations for remotely located editorial, medical, and illustration teams.","duration":"Jun 2016 Jul 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2018","start_date":"Jun 2016","subtitle":"ScholarRx","title":"Vice President - Editorial"}],"url":"https://www.linkedin.com/company/scholarrx"},{"company":"McGraw-Hill Education","company_id":"mcgraw-hill-education","location":"","positions":[{"description":"Directed McGraw-Hill Education\'s market-leading medical review-book publishing program and allied health publishing program. Partnered with authors to build brands and develop educational solutions which help students and residents succeed.","duration":"Jun 1999 Jun 2016 17 years 1 month","duration_short":"17 years 1 month","end_date":"Jun 2016","start_date":"Jun 1999","subtitle":"McGraw-Hill Education","title":"Executive Editor, Medical Publishing Division"}],"url":"https://www.linkedin.com/company/mcgraw-hill-education"},{"company":"Appleton & Lange","company_id":null,"location":"Stamford, CT","positions":[{"description":"I began as an editorial assistant for clinical medicine titles at A&L in 1996 and was promoted to developmental editor for the pediatrics, surgery, and ob/gyn lists. When A&L was purchased by McGraw-Hill in 1999, I became Associate Editor at McGraw-Hill in the Medical Publishing Division and began acquiring and developing medical review books and allied health titles.","duration":"May 1996 Jun 1999 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 1999","start_date":"May 1996","subtitle":"Appleton & Lange","title":"Developmental Editor & Editorial Assistant"}],"url":""},{"company":"Waverly Williams & Wilkins","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1993 less than a year","duration_short":"less than a year","end_date":"1993","start_date":"1993","subtitle":"Waverly Williams & Wilkins","title":"Intern"}],"url":""}]', '["“Catherine is an amazing mix of intelligence, professionalism, kindness, empathy, dedication, and drive. I feel extremely fortunate that the stars aligned to professionally match us together, and I feel so incredibly lucky to work for Catherine every day. To me, the best managers can teach me things. Every day I can take notes and learn from Catherine’s experience, presentation acumen, and deep wealth of knowledge surrounding the medical education world. She is a skilled author, presenter, and education advocate. I also deeply appreciate her realism and acknowledgement of the challenges the new “covid-19” life has brought to all households, and her ability to be truly compassionate and empathetic to everyone she meets. It is my pleasure to recommend Catherine as a tremendous asset to our team, as she would be on any! ”","“I\'ve had the privilege of collaborating with Catherine on several projects. Catherine\'s industry insight and her ability to identify potential opportunities and issues have proven invaluable to the success of our team. In addition to her professional strengths, Catherine\'s personal attributes such as empathy and integrity, make her a trustworthy and valued team member. ”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to match healthcare providers with hospitals and communities that need them. Today, the agent is reaching out to the user because they need assistance in recruiting healthcare professionals for a regional staffing project.
### Human: Agent: ['Eli Bernard', "Experienced and collaborative facilitator, trainer, and project manager with a demonstrated history of working in the multimedia/educational industry. Skilled in Nonprofit Organizations, Coaching, Conflict Resolution, Team Building, and Facilitation. Strong strategic planner and process designer with a Bachelor's in Math Education and a Master's degree in Religious Education from Southwestern Baptist Theological Seminary. Simultaneously, 25 years designing and delivering screen printed and embroidered garments, as well as promotional products and graphic design services, primarily working with non-profit organizations.", 'Owner, Designer - MyTGuy Designs, LLC & Facilitator for iDiscover & The Implications Wheel', 'MyTGuy Designs', '[{"company":"MyTGuy Designs","company_id":"mytguy-tees","industry":"Printing Services","location":"Indianapolis, Indiana Area","positions":[{"description":"Previously MyTGuy Tees in Loveland, Colorado, MyTGuy Designs is based in Indianapolis, Indiana, with the network and resources to deliver nationally. MyTGuy primarily serves churches, schools and youth sports organizations with all manner of screenprinting, embroidery, and promotional items. Previously MyTGuy Tees in Loveland, Colorado, MyTGuy Designs is based in Indianapolis, Indiana, with the network and resources to deliver nationally. MyTGuy primarily serves churches, schools and youth sports organizations with all manner of screenprinting, embroidery, and promotional items.","duration":"Aug 1995 - Present 26 years 8 months","duration_short":"26 years 8 months","end_date":"Present","start_date":"Aug 1995","subtitle":"MyTGuy Designs","title":"Owner/Designer"}],"url":"https://www.linkedin.com/company/mytguy-tees"},{"company":"Pearson","company_id":"pearson","location":"Greater Indianapolis","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Pearson","title":"Integration Specialist"}],"url":"https://www.linkedin.com/company/pearson"},{"company":"Pearson - Digital Integration Services","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"Responsible for up to 115 media/educational concurrent projects, including:• Vetting projects for technical feasibility• Managing a schedule of milestones• Producing online courses in a variety of Learning Management Systems• Assigning project components for development and billing• Compiling specifications for approval and in-house production• Maintaining communication with production and sales team• Setting up access protection via Pearson Subscription Management System• Creating media cards for bookstores sales• Acquiring source files and Rights/Source Content approval• Coordinating production with in-house developers and external vendors","duration":"Jul 2013 Oct 2020 7 years 4 months","duration_short":"7 years 4 months","end_date":"Oct 2020","start_date":"Jul 2013","subtitle":"Pearson - Digital Integration Services","title":"Project Manager"}],"url":""},{"company":"Orchards Baptist Church","company_id":null,"location":"Loveland, Colorado","positions":[{"description":"","duration":"May 2013 Nov 2013 7 months","duration_short":"7 months","end_date":"Nov 2013","start_date":"May 2013","subtitle":"Orchards Baptist Church","title":"Interim Pastor"}],"url":""},{"company":"Orchards Church","company_id":null,"location":"Loveland, Colorado","positions":[{"description":"Serve as a member of the leadership team, focusing on ministry alignment, ministry and leadership development, communication strategies, and staff coordination. Serve as a member of the leadership team, focusing on ministry alignment, ministry and leadership development, communication strategies, and staff coordination.","duration":"Jun 2011 May 2013 2 years","duration_short":"2 years","end_date":"May 2013","start_date":"Jun 2011","subtitle":"Orchards Church","title":"Executive Pastor"}],"url":""},{"company":"Group Publishing, Inc.","company_id":"group-publishing","location":"","positions":[{"description":"Collaborate with all business units in the shaping and development of enhanced multimedia products; developed product support team and now serve as Tier II/III for technical product issues; provide technical software training for staff and customers; research and develop process/systems improvements across the organization utilizing available technical resources; research and communicate the potential use of emerging technologies as they relate to current and future product offerings; provide multimedia support for conferences and meetings; develop multimedia presentations for products, training, and services.","duration":"Aug 2005 Nov 2012 7 years 4 months","duration_short":"7 years 4 months","end_date":"Nov 2012","start_date":"Aug 2005","subtitle":"Group Publishing, Inc.","title":"Multimedia Experience Manager"}],"url":"https://www.linkedin.com/company/group-publishing"},{"company":"North American Mission Board","company_id":"north-american-mission-board","location":"","positions":[{"description":"I Partnered with the Next Level Leadership Network team to create and implement leadership training resources. I also developed and managed a blended learning environment for software and technical training needsI delivered in-house training for Microsoft Office Suite XP and 2003 (Word, Excel, Outlook and PowerPoint) I coordinated training with contract vendors for staff development for soft skill and software training.I developed and implemented company-wide software utilization assessment toolI designed and produced curriculum, scheduled courses and enrollment, and delivered computer training to staff and missionary personnelI created and implemented JIT learning strategy, HOWDOUniversity – 5 to 10 minute training solutions.I was the SuperAdmin for deployment and management of Element K online learning systemI coached individual employees on software utilization for follow-up on training and for proprietary tasks","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"North American Mission Board","title":"Equipping Initiatives Training Specialist"}],"url":"https://www.linkedin.com/company/north-american-mission-board"},{"company":"Lakeside Fellowship","company_id":null,"location":"Roanoke, Texas","positions":[{"description":"A new church planted in the shadow of the Texas Motor Speedway. Started with 10 families and grew to almost 200 in attendance in 4 years. A new church planted in the shadow of the Texas Motor Speedway. Started with 10 families and grew to almost 200 in attendance in 4 years.","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"Lakeside Fellowship","title":"Founding Pastor"}],"url":""},{"company":"First Baptist Church","company_id":null,"location":"Trophy Club, Texas","positions":[{"description":"Responsible for ministry leaders with Students, Education, and Evangelism Responsible for ministry leaders with Students, Education, and Evangelism","duration":"1991 1995 4 years","duration_short":"4 years","end_date":"1995","start_date":"1991","subtitle":"First Baptist Church","title":"Associate Pastor"}],"url":""},{"company":"Briarlake Baptist Church","company_id":null,"location":"Decatur, Georgia","positions":[{"description":"","duration":"1987 1991 4 years","duration_short":"4 years","end_date":"1991","start_date":"1987","subtitle":"Briarlake Baptist Church","title":"Minister of Students"}],"url":""},{"company":"First Baptist Church","company_id":null,"location":"Lutz, Florida","positions":[{"description":"","duration":"1985 1987 2 years","duration_short":"2 years","end_date":"1987","start_date":"1985","subtitle":"First Baptist Church","title":"Youth Minister"}],"url":""},{"company":"Denman Avenue Baptist Church","company_id":null,"location":"Lufkin, Texas","positions":[{"description":"","duration":"1983 1985 2 years","duration_short":"2 years","end_date":"1985","start_date":"1983","subtitle":"Denman Avenue Baptist Church","title":"Minister of Youth and Activities"}],"url":""}]', '["Art Herron “Eli is a dedicated and focused individual. His social skills and working in various setting are excellent. His love of young adults and their spiritual and emotional growth is a proven element of his character. ”","Alexandra S. “Eli and I worked together as members of the Higher Education Services and Delivery team at Pearson (formerly Pearson Learning Solutions). Though we were located in different states, Eli could always be counted on to be incredibly approachable, friendly, and responsive over email and during team meetings. As members of the MyLabsPlus specialty group, Eli and I worked with a core group of approximately 10 other project managers to oversee the production and delivery of MyLabsPlus courses. Eli excelled at managing large numbers of complex projects simultaneously, and could always be counted on to assist other project managers even when he was busy with his own workload. Eli was a pleasure to work with, and I am confident that he would be a valuable asset to management or production team.”"]'] User: ['Wade Pannell', 'Specialty Running Store Retailer', 'CEO + Owner at Fleet Feet PNW', 'Fleet Feet PNW', '[{"company":"Fleet Feet PNW","company_id":null,"location":"Spokane, Washington Area","positions":[{"description":"","duration":"Apr 2017 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Fleet Feet PNW","title":"CEO + Owner"}],"url":""},{"company":"Fleet Feet Sports Spokane","company_id":null,"location":"Spokane, Washington Area","positions":[{"description":"","duration":"Apr 2012 Apr 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2017","start_date":"Apr 2012","subtitle":"Fleet Feet Sports Spokane","title":"Owner/President"}],"url":""},{"company":"Potlatch Corporation","company_id":"potlatch-corporation","location":"","positions":[{"description":"","duration":"Apr 2008 Apr 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2012","start_date":"Apr 2008","subtitle":"Potlatch Corporation","title":"Director of Real Estate Development"}],"url":"https://www.linkedin.com/company/potlatch-corporation"},{"company":"Spanish Peaks","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2003 Jan 2008 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2008","start_date":"Jan 2003","subtitle":"Spanish Peaks","title":"SVP Development"}],"url":""},{"company":"Collaborative Management Group","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2001 Aug 2003 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2003","start_date":"Aug 2001","subtitle":"Collaborative Management Group","title":"President"}],"url":""},{"company":"Raintree Resort International","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 1999 Feb 2001 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2001","start_date":"Feb 1999","subtitle":"Raintree Resort International","title":"Director of Design and Construction"}],"url":""},{"company":"ProTech/D8","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1997 less than a year","duration_short":"less than a year","end_date":"1997","start_date":"1997","subtitle":"ProTech/D8","title":"intern"}],"url":""}]', '["Scott McCormack “To whom it may concern, I had the pleasure of working with Wade from January 2007 through January 2008. We worked together on managing all aspects of two large master planned mountain community projects. Wade showed core competent knowledge and quality skills in managing all aspects of The Club at Spanish Peaks, a 3,500 acre, 850 lots/ units, 18 hole Tom Weiskopf Championship Hole Golf Course and Mountain Ski Facilities that connects to Big Sky Resort master planned recreational mountain community in Southwest Montana. I would recommend Wade as a seaoned real estate development executive with the skill set to manage major projects and/ or operations. Sincerly, G. Scott McCormack”","Ross Rooper “It is with great pleasure that I recommend Wade Pannell. Wade and I have been friends for over 15 years and have worked as a classmates, in a consulting relationship, and as an employer from 2004-2008 at Spanish Peaks Resort and its subsidiary American Land Development Company. As Sr. VP of Development, Wade was responsible for the full range of projects of the resort. His attention to detail while keeping in mind the big picture was nothing short of amazing. Wade is directly responsible for the successful design and construction of the work that was completed during that time. In addition, Wade put together the American Land Development team, hiring engineers, architects, planners, and others to create one of the preeminent development teams in the region. With Wade\'s leadership, ALD was able to design and entitle millions of dollars in development.”"]']### Assistant: The agent's job is to collaborate with specialty retailers and provide consulting services, and today the user is reaching out to the agent because they need assistance in optimizing their specialty running store operations.
### Human: Agent: ['Pierre Kobrossly', "I have over 6 years experience in the oil and gas industry, primarily focused on the drilling sector. I have been fortunate enough to be trust with multiple responsibilities in my my career including, project management, drilling optimization, remote operations center infrastructure development, training, product development, client presentations, and personnel management. Previously, I a Field Optimization Engineer and then Global Coordinator where I lead multi-million wired drill pipe projects utilizing live downhole tool data to optimize drilling performance. I also was tasked with remote operations development, training, and project management. I value hard work, problem solving in teams, motivating colleagues, and developing plans for successful large scope projects. I have a passion for data analytics, learning new technology, and teaching others what I've learned. Currently involved in the 6 month Springboard Data Science Career Track program that is backed by DataCamp and Microsoft.", 'Client Analyst at Rystad Energy', 'Rystad Energy', '[{"company":"Rystad Energy","company_id":"rystad-energy","industry":"Oil & Energy","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Apr 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Rystad Energy","title":"Client Analyst"}],"url":"https://www.linkedin.com/company/rystad-energy"},{"company":"Springboard","company_id":"springboard","location":"","positions":[{"description":"550+ hours of hands-on curriculum, with 1:1 industry expert mentor oversight, and completion of 2 in-depth capstone projects. Mastering skills in Python, SQL, data analysis, data visualization, hypothesis testing, and machine learning. 550+ hours of hands-on curriculum, with 1:1 industry expert mentor oversight, and completion of 2 in-depth capstone projects. Mastering skills in Python, SQL, data analysis, data visualization, hypothesis testing, and machine learning.","duration":"Aug 2020 Jul 2021 1 year","duration_short":"1 year","end_date":"Jul 2021","start_date":"Aug 2020","subtitle":"Springboard","title":"Springboard Data Science Career Track Fellow"}],"url":"https://www.linkedin.com/company/springboard"},{"company":"NOV","company_id":"novglobal","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Feb 2021 Apr 2021 3 months","duration_short":"3 months","end_date":"Apr 2021","start_date":"Feb 2021","subtitle":"NOV","title":"Project Manager, Automation Programs"}],"url":"https://www.linkedin.com/company/novglobal"},{"company":"National Oilwell Varco","company_id":"novglobal","location":null,"positions":[{"description":"","duration":"Jan 2020 May 2020 5 months","duration_short":"5 months","end_date":"May 2020","start_date":"Jan 2020","subtitle":"National Oilwell Varco","title":"Global Field Support Coordinator"},{"description":"- Setup and managed the remote operations center with responsibilities for field personnel management, job logistics, troubleshooting support, client deliverables, and real-time drilling optimization of wired drillpipe jobs, leveraging high speed tool data for real time decision making and remote MWD- While at the remote center, ran 2-3 high profile wired pipe drilling jobs at a time for multiple years while remaining lean and keeping the quality of service priority.","duration":"Mar 2018 Jan 2020 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2020","start_date":"Mar 2018","subtitle":"National Oilwell Varco","title":"Field Optimization Engineer (Remote)"},{"description":"- On-site real time drilling optimization utilizing wired drill pipe and downhole tools. - On-site project management including inventory management, client relations, real time decision making, method documentation, system troubleshooting, and training.","duration":"Jan 2015 Mar 2018 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2018","start_date":"Jan 2015","subtitle":"National Oilwell Varco","title":"Field Optimization Engineer (Automation/Optimization)"}],"url":"https://www.linkedin.com/company/novglobal"},{"company":"Baker Hughes","company_id":"bakerhughes","location":"Odessa, Texas, United States","positions":[{"description":"Field Engineer (Pressure Pumping) servicing the Permian Basin Field Engineer (Pressure Pumping) servicing the Permian Basin","duration":"Jul 2014 Jan 2015 7 months","duration_short":"7 months","end_date":"Jan 2015","start_date":"Jul 2014","subtitle":"Baker Hughes","title":"Field Engineer (Pressure Pumping)"}],"url":"https://www.linkedin.com/company/bakerhughes"},{"company":"University of Houston","company_id":"university-of-houston","location":"Houston, Texas Area","positions":[{"description":"My responsibilities included:-Facilitate a supplementary course for the Well Logging class-Promote group learning and problem solving-Develop worksheets and plans for two sessions a week for the topics of the week-Maintain open communication with the professor to ensure synchronized lessons My responsibilities included:-Facilitate a supplementary course for the Well Logging class-Promote group learning and problem solving-Develop worksheets and plans for two sessions a week for the topics of the week-Maintain open communication with the professor to ensure synchronized lessons","duration":"Aug 2013 Dec 2013 5 months","duration_short":"5 months","end_date":"Dec 2013","start_date":"Aug 2013","subtitle":"University of Houston","title":"Well Logging Facilitator"}],"url":"https://www.linkedin.com/company/university-of-houston"},{"company":"Shell Drilling and Production Camp","company_id":"shell","location":"Robert, Louisiana","positions":[{"description":"-Selected to spend a week in a training facility experiencing the typical training curriculum of a Shell Offshore Engineer-Participated in full day classes on drilling and well control, subsea operations, production operation, and HSE-Engaged in a helicopter underwater evacuation training (HUET)-Initiated team building exercises which elad to the development of relationships with fellow trainees -Selected to spend a week in a training facility experiencing the typical training curriculum of a Shell Offshore Engineer-Participated in full day classes on drilling and well control, subsea operations, production operation, and HSE-Engaged in a helicopter underwater evacuation training (HUET)-Initiated team building exercises which elad to the development of relationships with fellow trainees","duration":"May 2013 May 2013 1 month","duration_short":"1 month","end_date":"May 2013","start_date":"May 2013","subtitle":"Shell Drilling and Production Camp","title":"Selected Attendee"}],"url":"https://www.linkedin.com/company/shell"},{"company":"Texas A&M University - Molecular Genetics Lab","company_id":"texas-a&m-university","location":"College Station, Texas","positions":[{"description":"My responsibilities included: -Studying the structure, function, and maintenance of DNA sections (telomeres) in Arabidopsis Thaliana -Writing and editing part of a research paper for publication -Designed and ran research experiments My responsibilities included: -Studying the structure, function, and maintenance of DNA sections (telomeres) in Arabidopsis Thaliana -Writing and editing part of a research paper for publication -Designed and ran research experiments","duration":"Mar 2007 Aug 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2008","start_date":"Mar 2007","subtitle":"Texas A&M University - Molecular Genetics Lab","title":"Researcher"}],"url":"https://www.linkedin.com/company/texas-a&m-university"},{"company":"S.K. Plastering, Inc.","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"-Track accounts payable and receivable, employee time-sheets, inventory charting-Troubleshoot hardware and software issues in regards to company computers and network-Set up a company website to provide company information and project pictures to potential clients -Track accounts payable and receivable, employee time-sheets, inventory charting-Troubleshoot hardware and software issues in regards to company computers and network-Set up a company website to provide company information and project pictures to potential clients","duration":"Aug 2004 May 2008 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2008","start_date":"Aug 2004","subtitle":"S.K. Plastering, Inc.","title":"Office Manager"}],"url":""}]', '["David McWilliams “I worked with Pierre on several technical and in depth projects, both in the field and remotely. Pierre is always willing to help out and go above and beyond. He is excellent at explaining concepts and systems to people who are unfamiliar, and fantastic at learning, understanding and applying new knowledge.”","Phuc Nguyen “I worked with Pierre on many different drilling optimization projects throughout the continents U.S and Canada. I was very amazed by his great work ethics, deep insights, and very keen on constant improvement. He is also very friendly, open-minded, relatable, which are all great people skills. Pierre would be a great addition to any team with his technical capabilities and great personality. ”"]'] User: ['Ashutosh Sharma', 'Ashutosh is self-motivated, dedicated and passionate Petroleum engineering graduate who is seeking internship with a company within Oil and Gas sector that offers a consistently positive atmosphere to learn and implement new technologies and his scholastic knowledge for the betterment of the organization.', 'PhD Research Assistant at University of Oklahoma', 'University of Oklahoma', '[{"company":"University of Oklahoma","company_id":"university-of-oklahoma","industry":"Higher Education","location":"Norman, US","positions":[{"description":"Working on DOE project for Drillstem vibration modelling for Geothermal wells.","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"University of Oklahoma","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/university-of-oklahoma"},{"company":"National Oilwell Varco","company_id":"novglobal","location":"Houston, Texas Area","positions":[{"description":"# Catalogued more than 3700 acquisition files in accordance with system requirements for NOV center upload# Prepared a formula based excel sheet for calculation of minimum tensile strength for different drillpipes and calculation of torque for connection# Performed Gaging for NOV`s two different connection # Attended three days training from 24-26th June 2018 on “Downhole Discovery” at NOV ETC, Houston","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"National Oilwell Varco","title":"R&D Drilling Products Intern"}],"url":"https://www.linkedin.com/company/novglobal"},{"company":"Raeon Energy Services LLP","company_id":null,"location":"Mumbai Area, India","positions":[{"description":"# Working on the design of well workover operation along with timeline chart for a marginal field recently allotted by Government of India in Cauvery basin, India.# Led a project formulating a completion fluid (pill) to dissolve Partially Hydrated Polyacrylate (PHPA) mud filter cake. This completion fluid pill aims to effectively dissolve stable PHPA mud filter cake immediately after perforation (in a cased and perforated completion). # Provided petroleum engineering input in preparing preliminary Field development plan for six marginal fields of India which were auctioned recently by Directorate General of Hydrocarbons (DGH), India. # Prepared plans to test two Exploratory wells of two different blocks at Cambay basin.# Designed Matrix Acidization job for two wells at two different blocks in Cambay basin.# Prepared and submitted tenders for Clients (E&P Companies) for well testing services, well stimulation services, Consultancy services for analysis of field development, Hiring of Logging services etc.Supervision for Stimulation, Surface Well Testing, Well Activation and Bottom Hole Studies of an Exploratory well in Cambay basin# Supervised well site operations ranging from well stimulation, surface well testing, well activation, Cement and Bridge Plug placement, bottom hole studies, acid cushion placement etc.# Designed and Executed the matrix acidisation and acid spotting jobs# Designed and executed three stage of acid cushion placement for perforation# Coordinated different service providers leading to effective operation# Prepared and presented the final job report to the client company","duration":"Oct 2015 May 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2017","start_date":"Oct 2015","subtitle":"Raeon Energy Services LLP","title":"Petroleum Engineer"}],"url":""},{"company":"Raeon Energy Services LLP","company_id":null,"location":"Mumbai Area, India","positions":[{"description":"# Witnessed full range of workover and well completion activities on HPHT onshore Gas Well.# Performed technical calculations for matrix acidization Job and assisted in job supervision.# Assisted Company Man in preparation of Daily Technical Reports.","duration":"Feb 2014 Feb 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2015","start_date":"Feb 2014","subtitle":"Raeon Energy Services LLP","title":"Trainee Petroleum Engineer(Intern)"}],"url":""},{"company":"IOGPT (ONGC)","company_id":null,"location":"Mumbai Area, India","positions":[{"description":"Done lab works on “Well Stimulation” and test the solubility of crude and core samples and learned the software “Spectraa” to determine the compositions of core sample.","duration":"Jun 2012 Jul 2012 2 months","duration_short":"2 months","end_date":"Jul 2012","start_date":"Jun 2012","subtitle":"IOGPT (ONGC)","title":"Internship"}],"url":""}]', '["“Ashutosh has presented himself as technically sound, smart and hardworking Petroleum Engineer. He has good interpersonal skills and ability to supervise well workover jobs like well stimulation, well testing, bottom hole studies and well activation in a structured and well organized manner. During his tenure at Raeon Energy Services, Ashutosh stood out by demonstrating a hard-working attitude and methodical approach. He is a reliable colleague and does not need reminders once deliverables are set. He has consistently demonstrated the ability to rise admirably to any challenge. To sum up, Ashutosh is a valuable team member and will be an asset to any team that he works with. ”","“Ashutosh has committed himself for learning well services operations in HP/HT gas well.”"]']### Assistant: The agent's job is to analyze client data in the oil and gas industry. Today, the agent is reaching out to the user because they need to gather insights on drillstem vibration modeling for geothermal wells.
### Human: Agent: ['Lauri Waidner', 'I am an experienced marketing strategist with a demonstrated history of working in the healthcare industry. By utilizing my talent of creating hyper-realistic art, I bring a unique perspective to the corporate table, and enjoy creating solutions that tell a story as well as delight customers.', 'Marketing Manager at Champion', 'Champion', '[{"company":"Champion","company_id":"championchair","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Dec 2017 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Dec 2017","subtitle":"Champion","title":"Marketing Manager"},{"description":"","duration":"Oct 2013 Nov 2017 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 2017","start_date":"Oct 2013","subtitle":"Champion Manufacturing, Inc.","title":"Marketing Coordinator"},{"description":"","duration":"Jul 2006 Sep 2013 7 years 3 months","duration_short":"7 years 3 months","end_date":"Sep 2013","start_date":"Jul 2006","subtitle":"Champion Manufacturing, Inc.","title":"Corporate Sales and Marketing"}],"url":"https://www.linkedin.com/company/championchair"},{"company":"Self Employed - Visual Artist","company_id":null,"location":"Bremen, Indiana Area","positions":[{"description":"","duration":"1988 - Present 33 years","duration_short":"33 years","end_date":"Present","start_date":"1988","subtitle":"Self Employed - Visual Artist","title":"Illustrator & Visual Artist"}],"url":""},{"company":"Troyer Group","company_id":"the-troyer-group","location":"Mishawaka, Indiana","positions":[{"description":"","duration":"Sep 1998 Jun 2006 7 years 10 months","duration_short":"7 years 10 months","end_date":"Jun 2006","start_date":"Sep 1998","subtitle":"Troyer Group","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/the-troyer-group"}]', '["Jeff Nolan “Lauri is a very dynamic marketing professional. She was critical in developing and messaging our new value proposition which involved new products and business growth segments. Over time she has developed her team to truly transform the marketing group. Lauri is dependable, loyal, committed, hungry, and an absolute pleasure to work with. ”","Amy Tribbett, APR “Lauri\'s attention to detail is one of her strongest traits. Her creativity, combined with supreme project management, made her the ideal colleague. Working with Lauri was always my pleasure.”"]'] User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to conduct market research and develop marketing strategies, and today the user is reaching out to the agent because they need assistance in expanding their business in the healthcare industry.
### Human: Agent: ['Mark Evans', "You can have the best concept or product around, but none of that matters if you can't get the item in front of the consumer. That's where I come into play. I understand the importance of helping you develop your business and building a robust enterprise that generates revenue at a steady rate. Over the years, I have worked with numerous managed services partners to identify areas of improvement and help get them back on track.I also excel at developing businesses via a sustained sales pipeline. I take the time to listen to the needs of the client to determine how to best assist them in meeting their goals. Beyond leading and developing team members, I also offer a wealth of experience researching, evaluating, and recommending tools and techniques that can transform operations.Using my knowledge of search optimization in artificial intelligence, I am able to drive market share and awareness of customer intent. My goal is to help your business get to where it wants to be in the shortest amount of time possible. If you would like to discuss the full extent of my background, please message me via LinkedIn.", 'Building Successful Business Enterprises for 15+ Years', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Self-employed","title":"Senior Technical Consultant"}],"url":""},{"company":"Share Tech Solutions","company_id":"share-tech-solutions","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jul 2007 Oct 2020 13 years 4 months","duration_short":"13 years 4 months","end_date":"Oct 2020","start_date":"Jul 2007","subtitle":"Share Tech Solutions","title":"Executive"}],"url":"https://www.linkedin.com/company/share-tech-solutions"},{"company":"Managed Service","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Feb 2002 Jul 2007 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jul 2007","start_date":"Feb 2002","subtitle":"Managed Service","title":"Independent Technology Consultant"}],"url":""},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"","duration":"Jan 2000 Jun 2002 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2002","start_date":"Jan 2000","subtitle":"Microsoft","title":"CORPORATE SALES TECHNICAL MANAGER"},{"description":"","duration":"Jan 1999 Jan 2000 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2000","start_date":"Jan 1999","subtitle":"Microsoft","title":"SALES TECHNOLOGY SPECIALIST II"},{"description":"","duration":"Apr 1997 Jan 1999 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 1999","start_date":"Apr 1997","subtitle":"Microsoft","title":"OEM PRE-SALES ENGINEER"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"AST Computer - Itasca, IL","company_id":null,"location":"City of Chicago","positions":[{"description":"","duration":"Jan 1996 Apr 1997 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 1997","start_date":"Jan 1996","subtitle":"AST Computer - Itasca, IL","title":"Senior Sales Engineer"}],"url":""},{"company":"Nortel","company_id":"nortel-networks","location":"The Research Triangle Park","positions":[{"description":"","duration":"Nov 1990 Jan 1996 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jan 1996","start_date":"Nov 1990","subtitle":"Nortel","title":"Sales Support Engineer"}],"url":"https://www.linkedin.com/company/nortel-networks"}]', '["Yuhannes Watts “After being connected to Mark on LinkedIn for some time I finally got an opportunity to work with him and get to know him. Not only is Mark an expert in providing technology solutions, he\'s a genuine relationship builder who leverages his network to help others. If you get an opportunity to work with him, do it!”","Beth Berman “Mark is the most knowledgeable, competent Communications Consultant I\'ve known (including during my 13+ years in the Bell System). If you want to save money and streamline your business communications infrastructure, while knowing that you are dealing with an influential, ethical provider, Mark\'s ShareTech Solutions is YOUR solution! On a separate level, Mark is an ace networker - and is always looking to create opportunity for others. Working with Mark is a win-win!”","MICHAEL WEINER “Mark is one of the sharpest, most giving and well connected professional I have met in my career! Mark has this gift that people feel like they have known him much longer because he is always focused on helping his fellow business colleagues! I would recommend Mark to anyone that is interested in networking at a high level!”","Leutrell \\"Mike\\" Osborne Sr. “Mark Evans is an outstanding entrepreneur who is very skilled and ready to work. I endorse and encourage those seeking IT support to hire Mr. Evans and his company”","Steven Holcombe “Mark takes pride in the services delivered by his company; he is always looking to assist his clients in how to make them a better organization. One characteristic that sets Mark above the rest is when he thinks his mind is not just busy, Mark creates. I recommend Mark to any one who needs services in the IT field, and as a strategic partner.”"]'] User: ['Katie DeRee', 'Experienced marketing professional with a demonstrated history of working in the public relations and the communications industry. Skilled in media relations, content marketing, social media, Adobe Creative Cloud, account management, and last, but certainly not least, relationship building.', 'Marketing and Communications Manager at FMI', 'FMI', '[{"company":"FMI","company_id":"fmi","industry":"Business Consulting and Services","location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"FMI","title":"Marketing and Communications Manager"}],"url":"https://www.linkedin.com/company/fmi"},{"company":"LKH&S Advertising","company_id":"lkh&s","location":"Chicago, IL","positions":[{"description":"","duration":"Feb 2018 Aug 2021 3 years 7 months","duration_short":"3 years 7 months","end_date":"Aug 2021","start_date":"Feb 2018","subtitle":"LKH&S Advertising","title":"Public Relations Supervisor"}],"url":"https://www.linkedin.com/company/lkh&s"},{"company":"3Points Communications","company_id":"3points-communications","location":"Chicago, IL","positions":[{"description":"Account director serving B2B and B2C clients. Account director serving B2B and B2C clients.","duration":"May 2017 Feb 2018 10 months","duration_short":"10 months","end_date":"Feb 2018","start_date":"May 2017","subtitle":"3Points Communications","title":"Account Director"}],"url":"https://www.linkedin.com/company/3points-communications"},{"company":"VineSprout, Inc.","company_id":"vinesprout-inc-","location":"Greater Chicago Area","positions":[{"description":"Account manager serving clients in the tech and startup space. Account manager serving clients in the tech and startup space.","duration":"Mar 2015 May 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2017","start_date":"Mar 2015","subtitle":"VineSprout, Inc.","title":"Account Manager"}],"url":"https://www.linkedin.com/company/vinesprout-inc-"},{"company":"Assurance","company_id":"assurance","location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2014 Feb 2015 5 months","duration_short":"5 months","end_date":"Feb 2015","start_date":"Oct 2014","subtitle":"Assurance","title":"Marketing"}],"url":"https://www.linkedin.com/company/assurance"},{"company":"Intermark Group","company_id":"intermark-group","location":"Birmingham, Alabama","positions":[{"description":"As a public relations account coordinator at Intermark Group, I managed a variety of client projects and campaigns that included both traditional public relations and social media. My clients included the following categories: consumer packaged goods; healthcare (hospital systems and insurance companies); university organizations and real estate development. As a public relations account coordinator at Intermark Group, I managed a variety of client projects and campaigns that included both traditional public relations and social media. My clients included the following categories: consumer packaged goods; healthcare (hospital systems and insurance companies); university organizations and real estate development.","duration":"May 2013 Oct 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2014","start_date":"May 2013","subtitle":"Intermark Group","title":"Public Relations Account Coordinator"}],"url":"https://www.linkedin.com/company/intermark-group"},{"company":"Markstein","company_id":"markstein-consulting-llc","location":"Birmingham, Alabama Area","positions":[{"description":"","duration":"Feb 2013 Apr 2013 3 months","duration_short":"3 months","end_date":"Apr 2013","start_date":"Feb 2013","subtitle":"Markstein","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/markstein-consulting-llc"},{"company":"Drake Law Firm","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2012 Jan 2013 4 months","duration_short":"4 months","end_date":"Jan 2013","start_date":"Oct 2012","subtitle":"Drake Law Firm","title":"Legal Assistant"}],"url":""},{"company":"Career Center at Culverhouse - The University of Alabama","company_id":null,"location":"","positions":[{"description":"• Created promotional items (flyers, posters, ads, etc.) to help garner attention from business-focused students.• Wrote press and web materials (feature stories, website content and press releases)• Assisted with career-specific events on campus • Created promotional items (flyers, posters, ads, etc.) to help garner attention from business-focused students.• Wrote press and web materials (feature stories, website content and press releases)• Assisted with career-specific events on campus","duration":"Aug 2011 May 2012 10 months","duration_short":"10 months","end_date":"May 2012","start_date":"Aug 2011","subtitle":"Career Center at Culverhouse - The University of Alabama","title":"Public Relations Graduate Assistant"}],"url":""},{"company":"Blue Olive Consulting","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2010 Dec 2010 2 months","duration_short":"2 months","end_date":"Dec 2010","start_date":"Nov 2010","subtitle":"Blue Olive Consulting","title":"Advertising and Public Relations Intern"}],"url":""}]', '["Christina McCarter “\\"Ultimate Team Player\\" is what comes to mind when I think about Katie. I had the pleasure of working alongside Katie for 3.5 years at LKH&S where she led PR efforts at our Advertising Agency. Katie is not afraid to get her hands dirty and is an absolute pleasure to work with. Not only does she bring enthusiasm and a positive attitude to all projects, but she works hard for her clients. Katie lead influencer marketing strategy and management for a key client, surpassing KPIs and client expectations. Katie always comes prepared with ideas and does her research. She quickly immersed herself in knowledge across a broad variety of industries for our B2B and B2C clients, making media key connections, securing feature stories, developing press releases, creating broadcast/print opportunities for added brand exposure and beyond. Katie was hired to be our agency\'s PR lead, but also jumped in to help with client event management, was an \\"on-air\\" journalist for a client\'s reoccurring YouTube channel, developed content for community relations projects and much more. Katie thrives in front of clients and she would be a major asset to any team. She will find success wherever she goes. ”","Sonia Blumstein “Katie is a talented PR and marketing partner with a top-notch work ethic. She\'s open to applying fresh tactics to benefit clients and increase their publicity in earned media, social media and beyond. She\'s effectively served multiple clients across a range of industries, has proven to be nimble when needed and always sees a project through to success - no matter what. ”"]']### Assistant: The agent's job is to develop businesses and build a robust enterprise that generates revenue, and today the user is reaching out to the agent because they need assistance in leveraging their network and increasing their publicity in earned media and social media.
### Human: Agent: ['Terry Ortiz', 'Sales Professional with expertise in driving revenue growth in competitive markets by setting accountable sales strategies through Corporate Initiatives, employee and channel development, astute P&L management, integrated with marketing, finance and operations.', 'Strategic Account Executive Mark43', 'Mark43', '[{"company":"Mark43","company_id":"mark43","industry":"Software Development","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Jun 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2022","subtitle":"Mark43","title":"Strategic Account Executive"}],"url":"https://www.linkedin.com/company/mark43"},{"company":"Automation Anywhere","company_id":"automation-anywhere","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Aug 2021 Jun 2022 11 months","duration_short":"11 months","end_date":"Jun 2022","start_date":"Aug 2021","subtitle":"Automation Anywhere","title":"Strategic Account Executive SLED TOLA/Midwest"}],"url":"https://www.linkedin.com/company/automation-anywhere"},{"company":"Informatica","company_id":"informatica","location":"","positions":[{"description":"Focused in the Enterprise Cloud Data Management and Data Integration space, responsibilities at Informatica include driving State, Local, and Higher Education opportunities in the Midwest by working closely with government clients, Informatica specialists, and Informatica business partners to address our clients\' complex business challenges and technical requirements in the Master Data Management, Data Quality, Data Governance, and Cloud integration space. Account Management duties include executing territory strategy within existing and new customers with a concentration on building executive relationships and evangelizing the Informatica portfolio, identifying, recruiting and developing strong partners, and ensuring customers receive maximum value from their solutions","duration":"Nov 2019 Aug 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2021","start_date":"Nov 2019","subtitle":"Informatica","title":"Sr. Account Executive - Great Lakes and Mid Atlantic States SLED"}],"url":"https://www.linkedin.com/company/informatica"},{"company":"Rubrik, Inc.","company_id":"rubrik-inc","location":"Greater Milwaukee Area","positions":[{"description":"Rubrik’s value proposition goes far beyond simplifying backup and recovery. It’s about delivering instant data access for recovery, analytics, compliance, and search. It’s about digital businesses provisioning data for application development, no matter where the apps reside, with just a click. Rubrik Cloud Data Management liberates data from the underlying infrastructure and allows customers to automate, orchestrate and secure data across datacenter and clouds. For any enterprise operating in today’s 24x7x365 world, in which a few seconds may make or break the bottom line, data mobility and access is fundamental to business survival. This is the essence of Rubrik’s value and the fundamental driver behind the unprecedented adoption of Rubrik","duration":"Jan 2019 Nov 2019 11 months","duration_short":"11 months","end_date":"Nov 2019","start_date":"Jan 2019","subtitle":"Rubrik, Inc.","title":"Data Cloud Management Software"}],"url":"https://www.linkedin.com/company/rubrik-inc"},{"company":"VMware","company_id":"vmware","location":"Greater Milwaukee Area","positions":[{"description":"","duration":"May 2016 Nov 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2018","start_date":"May 2016","subtitle":"VMware","title":"Enterprise Account Executive-Public Sector"}],"url":"https://www.linkedin.com/company/vmware"},{"company":"Nimble Storage","company_id":"nimble-storage","location":"Greater Milwaukee Area","positions":[{"description":"Nimble Storage flash-optimized hybrid storage systems are engineered from the ground up for maximum efficiency by integrating the exceptional performance of flash with the favorable economics of high-capacity hard disk drives. This hybrid solution provides adaptive performance and scalable capacity for storing and protecting critical applications such as Microsoft Exchange, Microsoft SQL Server, server virtualization, database, and virtual desktops (VDI). Nimble Storage systems are built on the patented Cache Accelerated Sequential Layout (CASL™) architecture and deliver: Accelerated performance for higher throughput/IOPS and sub-millisecond latencies Higher storage efficiency—reducing the storage footprint needed by 30 to 75 percent Non-disruptive scaling to fit changing application needs through increased performance, or capacity, or both Maximized data and storage availability with integrated data protection and disaster recovery Simplified storage management and reduced day-to-day operational overheadComplementing the CASL architecture is Nimble Storage InfoSight, which is a data sciences-based service for managing the storage lifecycle. It enables substantial operational efficiencies across a range of storage lifecycle activities such as monitoring and alerting, reporting and case management, and storage planning.","duration":"Aug 2013 Apr 2016 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2016","start_date":"Aug 2013","subtitle":"Nimble Storage","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/nimble-storage"},{"company":"Dell Technologies","company_id":"delltechnologies","location":null,"positions":[{"description":"Account Executive: North Illinois and Wisconsin• Develop and Manage Education, State and Local Government • Work and Solve Solutions with Key Decision Makers, CIO, CFO, Chancellors, Superintendents, and Administrators• Established and acquired strong business relationships from competitors• Successfully increased sales through prospecting skills, marketing strategies, and referrals• Worked and collaborating successfully with my virtual team which included Engineers, Services, and Networking.• Work closely and collaborate with Alliances","duration":"Jan 2010 Jul 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2013","start_date":"Jan 2010","subtitle":"Dell Technologies","title":"Account Executive"},{"description":"","duration":"Nov 2007 Dec 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2009","start_date":"Nov 2007","subtitle":"Dell Technologies","title":"ACQ Account Manager"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"IKON Document Services","company_id":"ikon-document-services","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Nov 2006 Nov 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2007","start_date":"Nov 2006","subtitle":"IKON Document Services","title":"Major Account Executive"}],"url":"https://www.linkedin.com/company/ikon-document-services"},{"company":"Dell Technologies","company_id":"delltechnologies","location":null,"positions":[{"description":"","duration":"Jun 2004 Aug 2006 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2006","start_date":"Jun 2004","subtitle":"Dell Technologies","title":"Account Sales Rep"},{"description":"","duration":"Jun 2000 Jun 2004 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2004","start_date":"Jun 2000","subtitle":"Dell Technologies","title":"Account Manager"}],"url":"https://www.linkedin.com/company/delltechnologies"}]', '["Holton Hawkins “Terry is a dynamic Account Executive, if he commits, he comes through. Terry understands how to work an opportunity, how to partner and how to close. I have spent a large amount of time with Terry and have learned a great deal about him. I recommend Terry for any sales role, you will not find better.”","Igor Steinberg “In over 20 years in IT management, I can count on one hand the number of sales executives that can be mentioned in the same sentence as Terry Ortiz. Terry can be counted on. Period. He has earned the business of our college by relentlessly focusing on our business objectives, prompt follow-up to inquiries, and (when it matters most) escalation of operational issues—whether with Dell or a third party. Many sales executives talk about being your partner, but Terry earns it by walking the talk--which means by helping our College reach its IT goals.”"]'] User: ['Janet Damberger', 'I am a financial professional experienced in analyzing what a company needs to do to get where it wants to be, aka, the bottom line! Comprehensive financial management / accounting experience in information systems, administration, operations, sales and software/hardware engineering. Planned, developed and controlled spend through the annual long-range plan, operating plan, budget, forecast and management reporting cycles. Collaborated cross-functionally to engage and build consensus within diverse teams enhancing productivity with financial and operational process improvement. Ability to generate insight from data and analysis to drive growth and impact spend. Program Management of Commerce Initiative. Software: Excel, Word, PowerPoint, Access, Hyperion Essbase, Hyperion Planning, Hyperion Pillar, Oracle 11i, Business Objects, Plan-it, Khalix. ✉ janet_damberger@hotmail.com', 'Financial Professional', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Computer Networking","location":"","positions":[{"description":"","duration":"Sep 2015 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"Sep 2015","subtitle":"Cisco","title":"Finance Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Avaya","company_id":"avaya","location":"Santa Clara, California","positions":[{"description":"","duration":"Apr 2015 Aug 2015 5 months","duration_short":"5 months","end_date":"Aug 2015","start_date":"Apr 2015","subtitle":"Avaya","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/avaya"},{"company":"Cisco","company_id":"cisco","location":"San Jose","positions":[{"description":"","duration":"Apr 2008 Oct 2014 6 years 7 months","duration_short":"6 years 7 months","end_date":"Oct 2014","start_date":"Apr 2008","subtitle":"Cisco","title":"Finance Manager / Analyst"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Juniper Networks","company_id":"juniper-networks","location":"San Jose","positions":[{"description":"","duration":"Nov 2006 Apr 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2008","start_date":"Nov 2006","subtitle":"Juniper Networks","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/juniper-networks"},{"company":"Cisco","company_id":"cisco","location":"San Jose","positions":[{"description":"","duration":"Feb 2004 Oct 2006 2 years 9 months","duration_short":"2 years 9 months","end_date":"Oct 2006","start_date":"Feb 2004","subtitle":"Cisco","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Vision Literacy","company_id":"vision-literacy","location":"Santa Clara County","positions":[{"description":"","duration":"2002 2002 less than a year","duration_short":"less than a year","end_date":"2002","start_date":"2002","subtitle":"Vision Literacy","title":"Management Analyst"}],"url":"https://www.linkedin.com/company/vision-literacy"},{"company":"Excite@Home","company_id":"excite-home","location":"Redwood City","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Excite@Home","title":"Manager, Media Finance"}],"url":"https://www.linkedin.com/company/excite-home"},{"company":"CNF (Con-Way Transportation / Emery Worldwide)","company_id":"cnf","location":"Palo Alto","positions":[{"description":"","duration":"1991 2000 9 years","duration_short":"9 years","end_date":"2000","start_date":"1991","subtitle":"CNF (Con-Way Transportation / Emery Worldwide)","title":"Manager Financial Planning and Analysis"}],"url":"https://www.linkedin.com/company/cnf"}]', '["Smita Rao “Janet is a detailed oriented professional adept in Financial analysis. She not only supported the External Business Integration Services/B2B group at Cisco but also various other groups under the Q2O group. All managers and her colleagues have only the best regard for the quality of her work. If you are looking for a reliable resource who will always deliver on time and put the team\'s needs ahead of their own- Janet is the professional you want on your team. I would be happy to be her reference and ecstatic to work with her again.”","Stanley Chan, MBA “Janet is one of the most hard-working individuals that I know of. She is smart, efficient, always asks the right questions, get her numbers on target, and most importantly, she is a valuable asset to her business partners. Janet\'s power of investigation is unparalleled, as she is able to do deep dives into the GL and find savings that would have otherwise been missed by others. Janet is always in constant communications with her business partners, always updating them on their spend and giving them recommendations on savings. When it comes to finance, Janet is an expert. She would be a valuable asset to any company, and I highly recommend her, not only as a finance professional, but a great friend and colleague. ”"]']### Assistant: The agent's job is to drive revenue growth in competitive markets through sales strategies and account management, and today the agent is reaching out to the user because they need financial analysis support for a potential partnership with the user's company.
### Human: Agent: ['Matthew Walsh, MBA', 'Executive Bio - Matt Walsh is currently responsible for overall marketing, sales, training, and field engagement for Ameriprise Banking and Cash Solutions. Current focus is end to end strategy for new Banking Solutions.Specific responsibilities include:-Overall P&L-Risk Management-Marketing-Sales and Advisor Engagement-Business Unit Compliance-Product Management and Development-Advisor and Client Experience EnhancementsWalsh has over 23 years of experience in the financial services industry holding many different leadership roles. He started his career with PaineWebber Inc. in Chicago, as an investment executive, then moved to Ameriprise where over the last 22 years he has held a number of positions across the organization including: Director of Marketing for Brokerage and Managed Products and Senior Region Director for Brokerage and Managed Products. Prior to his current role he was the President and CEO of Ameriprise National Trust Bank where he spent close to three years positively changing the course of this business through enhanced risk management and operational efficiencies. He is one of the few executives who has held senior leadership roles both in Wealth Management and Banking.Walsh graduated from Marquette University with a B.S. in business administration specializing in marketing and received his MBA in finance from the University of St. Thomas. Walsh also studied at the University of Antwerp, Belgium, and completed the European Marketing and Business Strategy program. He is currently series 7, 24, and 63 licensed. He is active in his community as a volunteer for the St. Paul Capital Hockey Organization where he has coached and supported youth programs. Specialties: Areas of Expertise:▪Marketing Strategy ▪Wholesaling Leadership ▪Brand Management ▪B2C▪Thought Leadership ▪Developing Talent ▪Sales Strategy ▪Interactive Strategy▪Risk Management ▪Employee Engagement', 'Vice President - Marketing, Communications, Sales Strategy and Training at Ameriprise Financial Services, Inc.', 'Ameriprise Financial Services, Inc.', '[{"company":"Ameriprise Financial Services, Inc.","company_id":"ameriprise-financial-services-llc","industry":"Financial Services","location":null,"positions":[{"description":"Responsible for marketing, communications, sales strategy, training programs for banking and cash solution product sets. Lead strategy for marketing and sales organization for multi-million budget. Develop and lead integrated product acquisition and cross-sell efforts. Currently leading the end to end marketing strategy for our new Banking strategy including branding, client and advisor marketing strategy, sales strategy campaigns, and staffing strategy. Specific responsibilities include:-Overall end to end strategy for Advisor Field Engagement-Overall P&L-Risk Management-Marketing, Sales, and Advisor Engagement-Brand development and product positioning-Business Unit Compliance-Sales strategy including targeting, messaging, incentive plans, and impact analysis-Advisor and Client Experience Enhancements-Consumer marketing campaigns (DM, Digital, and multichannel)-Currently Officer of Company-Currently Series 7 and 24 licenses","duration":"Aug 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Ameriprise Financial Services, Inc.","title":"Vice President - Marketing, Communications, Sales Strategy and Training at Ameriprise Financial Serv"},{"description":"President and CEO of Ameriprise National Trust Bank as well as VP & GM for Payments, Lending, and Rewards.Specific responsibilities include:-Overall P&L-Risk Management-Marketing, Sales, and Advisor Engagement and Training-Business Unit Compliance-Product Management and Development-Advisor and Client Experience EnhancementsCore focus for Trust business included end to end reengineering of business including doubling staff, installing two new vendor platforms to outsource unique assets and ILITS , and enhancing controls resulting in closure of all key regulatory risks within a short period of time.","duration":"Jun 2016 Aug 2018 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2018","start_date":"Jun 2016","subtitle":"Ameriprise Financial Services, Inc.","title":"VP for Sales, Marketing, Training, and GM for Payments. and Trust Bank"},{"description":"Lead VP of Marketing for Banking and Cash solutions as well as General Manager for lending and rewards business line. Specific responsibilities include: Lead strategy development and implementation, oversight and ownership for business P&L, lead large organization (marketing, sales, operations, and credit and risk) and partner with multiple partners internal and external.","duration":"Dec 2012 Jun 2016 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jun 2016","start_date":"Dec 2012","subtitle":"Ameriprise Financial Services, Inc.","title":"Vice President of Marketing, Sales, & GM for Lending and Rewards"},{"description":"Chief Marketing Officer for Ameriprise Bank, FSB. Responsible for marketing, business development, sales, training, wholesaling, and ecommerce. Lead marketing and sales organization of nearly 30 people and responsible for multi-million budget. Develop and lead integrated product acquisition and cross-sell efforts. Promoted to Officer of Ameriprise Financial.","duration":"Jun 2005 Dec 2012 7 years 7 months","duration_short":"7 years 7 months","end_date":"Dec 2012","start_date":"Jun 2005","subtitle":"Ameriprise Financial","title":"Vice President of Marketing & Sales - Ameriprise Bank FSB"},{"description":"Responsible for marketing, communications, sales, wholesaling, and field training programs. Lead marketing and sales organization for multi-million budget. Develop and lead integrated product acquisition and cross-sell efforts. Key Achievements: ▪Increased market position of Advisory Wrap business to #1 in Market Share $55 Billion+ ▪ Improved brokerage product line P&L profitability significantly within 12 months ▪ GFS Star Award recipient for excellence in 2002 (Brokerage University Training) and 2004 (Wrap Compliance Training)","duration":"Jan 2002 Jun 2005 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2005","start_date":"Jan 2002","subtitle":"Ameriprise Financial","title":"Director of Marketing - Brokerage and Managed Products"},{"description":"Senior Regional Sales Consultant for Managed Products Focused on sales and production for internal and external wholesaling team. Product focus included: wrap products, brokerage, fixed income, and options. Developed regional sales strategy delivering best in class results leading organization in territory sales and production.Key Achievements: ▪Developed portfolio management tool that drove $75 million in incremental asset flows ▪Three time Top Wholesaler Award recipient (1999-2001) ▪ Mary Coyle Award recipient (firm wide) for Top Sales and Advice 1999","duration":"Jan 1998 Jan 2002 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2002","start_date":"Jan 1998","subtitle":"Ameriprise Financial Services, Inc.","title":"Senior Regional Sales Consultant for Managed Products"},{"description":"Responsibilities include advanced trading strategy, equity research, case service, and order execution. Key Achievements:Service ethic award winner","duration":"Sep 1997 Jan 1998 5 months","duration_short":"5 months","end_date":"Jan 1998","start_date":"Sep 1997","subtitle":"Ameriprise Financial Services, Inc.","title":"Advanced Securities Trading"}],"url":"https://www.linkedin.com/company/ameriprise-financial-services-llc"},{"company":"Paine Webber","company_id":"paine-webber","location":"Greater Chicago Area","positions":[{"description":"Provided financial advice and service to affluent clientele. Passed all securities licensing including Series 7 and 63. Provided financial advice and service to affluent clientele. Passed all securities licensing including Series 7 and 63.","duration":"Mar 1996 Feb 1997 1 year","duration_short":"1 year","end_date":"Feb 1997","start_date":"Mar 1996","subtitle":"Paine Webber","title":"Investment Executive"}],"url":"https://www.linkedin.com/company/paine-webber"}]', '["Steve Fox, CRPC® APMA “Matt was honestly one of the best direct reports that I ever had the privilege to manage. He is intelligent, Hardworking and possesses a deep understanding of Financial Services. Matt\'s follow through was Amazing. He knows how to get things done and his work is always flawless. He is this kind of high performer that every manager wants on their team. Matt is also an extremely effective leader and strategist. He was the key component to the success of our group. I wish I had many more like him.”","Ray Carlson, CRPC®,CLTC “Having worked with and for Matt over the last 12 years, I have witnessed first hand how much of a strategist and visionary Matt is. In his multiple roles within the organziation, Matt has consistently and effectively brought his parts of Ameriprise (first Brokerage and then Bank) to the forefront of the advisors minds and practices. Matt would be a great asset for any organization.”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to lead the marketing and sales strategy for Ameriprise Banking and Cash Solutions, and today the user is reaching out to the agent because they need advice on launching a successful business career in professional sales, communications, marketing, consulting, or management.
### Human: Agent: ['Suresh Bhupathi', 'Experienced IT Leader focused on driving delivery of critical Omni-Channel, Supply Chain and E-Commerce Applications in global markets. Extensive experience in Retail and Finance industry, in identifying opportunities to use technology in new ways to engage customers, improve processes, control costs and manage profitability. Proficient in product strategy, software development, and creating leading-edge solutions, product offerings and data analytics. I also have incredible experience in creating and developing solutions in the areas of: • Web Applications• Mobile Applications• Product and Inventory Management• Retail Store Applications like Baby Registry, Customer Rewards, Promotions and POS etc., • Data Warehousing, Reporting, Back Office • Infrastructure Consolidation. My Specialties: • Feasibility study and Business case development • IT Strategy and Road map planning; Mission Critical projects• Program/Project Management; Global Projects• Leadership/Client presentation• Budget preparation, RFP/RFI Responses• Leading large cross functional teams• Managing Global Development Center – Onshore/offshore resources and contractors, recruiting and mentoring.• Systems Integration, Systems Design• Requirements AnalysisRecent Accomplishments:• Executed major E-Commerce re-platform at Ralph Lauren. Migrated one of Ralph Lauren sister brands to Sales Force Commerce Cloud Platform and Integrated it with the new IBM Sterling Order Management Platform. Also Re-platformed all RL markets to Sterling OMS and built Multiple Digital OmniChannel connected Retail capabilities. - Lead and Manage ToysRus omnichannel order management implementation on Manhattan OMS and SI&F/Mobile platforms• Managed ToysRus ATG Webstore Platform integration with the Enterprise Systems and Inventory Management. • Implemented Inventory management strategies across multiple channels for ToysRus.', 'Program Management in Digital E-Commerce (Direct To Customer & Connected Retail) and Order Management & Fulfillment at Ralph Lauren Corp.', 'Ralph Lauren', '[{"company":"Ralph Lauren","company_id":"ralph-lauren","industry":"Retail Apparel and Fashion","location":"Greater New York City Area","positions":[{"description":"Program Management in Digital E-Commerce and Order Management Program Management in Digital E-Commerce and Order Management","duration":"Jun 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Ralph Lauren","title":"Program Manager"}],"url":"https://www.linkedin.com/company/ralph-lauren"},{"company":"Toys\\"R\\"Us","company_id":"toysrus1","location":"","positions":[{"description":"Solutions delivery in Supply Chain Applications in Global Markets, Omni-Channel Order Management, Store Applications, Mobile & Kiosk Applications and Inventory Management. Solutions delivery in Supply Chain Applications in Global Markets, Omni-Channel Order Management, Store Applications, Mobile & Kiosk Applications and Inventory Management.","duration":"2010 May 2018 8 years","duration_short":"8 years","end_date":"May 2018","start_date":"2010","subtitle":"Toys\\"R\\"Us","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/toysrus1"},{"company":"Dun & Bradstreet","company_id":"dun-&-bradstreet","location":"Parsippany, NJ","positions":[{"description":"Project Management and Solutions delivery in the areas of Business Intelligence, Reporting, Web Applications, Back Office, Infrastructure Consolidation. Project Management and Solutions delivery in the areas of Business Intelligence, Reporting, Web Applications, Back Office, Infrastructure Consolidation.","duration":"1999 2009 10 years","duration_short":"10 years","end_date":"2009","start_date":"1999","subtitle":"Dun & Bradstreet","title":"Project Manager/Project Lead/Technical Lead"}],"url":"https://www.linkedin.com/company/dun-&-bradstreet"},{"company":"Wipro Technologies","company_id":"wipro","location":"Bangalore, India & Parsippany, NJ","positions":[{"description":"Consulting with Dun & Bradstreet Consulting with Dun & Bradstreet","duration":"1999 2009 10 years","duration_short":"10 years","end_date":"2009","start_date":"1999","subtitle":"Wipro Technologies","title":"Systems Manager"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"TCG","company_id":null,"location":"","positions":[{"description":"Applications Support and Maintenance with United Airlines. Applications Support and Maintenance with United Airlines.","duration":"Apr 1998 Jun 1999 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 1999","start_date":"Apr 1998","subtitle":"TCG","title":"Software Engineer"}],"url":""}]', '["John Murtha “For about 3 years I Suresh worked on my team to build and deploy a very complex Omni-Channel solution at Toys R Us. He was able to provide clear business solutions to very technical challenges. Suresh was a great team member and would be outstanding in what ever environment he is placed in. He has strong communication skills with the business while leading a technical team in building solutions. ”","Jim Dowd “I have had the pleasure of working with Suresh on numerous Omni Channel and Order Management projects over the past 8 years. As project teams are being established, everyone on the business side lobbies to have Suresh be the lead on the technical side of your project. Suresh has grown to be a very strong Project Leader and a trusted technical partner. When others in IT say a certain business requirement can’t be met, Suresh calmly steps in and finds a way to deliver a technical solution. Suresh’s proven track record as a successful project manager, with great leadership and problem solving skills, makes him a great asset to any IT team. Wherever my career path takes me after TRU, I will be sure to try to recruit Suresh so we can continue our successful project partnership together. ”"]'] User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to drive the delivery of critical Omni-Channel, Supply Chain, and E-Commerce Applications in global markets, and today the user is reaching out to the agent because they need assistance in optimizing their email marketing campaigns and maximizing revenue through segmentation of their user database.
### Human: Agent: ['Vanessa Jones', 'A charismatic, ambitious, and flexible business professional that has experience in insurance broking, management, client relations, client advisory, research and marketing. Motivated, self starting and organized with clear and effective communication and writing skills. Dual citizen of the United States and Ireland.', 'Assistant Vice President - Financial Services at Lockton Companies', 'Lockton Companies', '[{"company":"Lockton Companies","company_id":"lockton-companies","industry":"Insurance","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Lockton Companies","title":"Assistant Vice President"}],"url":"https://www.linkedin.com/company/lockton-companies"},{"company":"Marsh","company_id":"marsh","location":null,"positions":[{"description":"","duration":"Nov 2018 Jun 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jun 2021","start_date":"Nov 2018","subtitle":"Marsh","title":"AVP \| Placement Specialist - QSG FINPRO / PEMA"},{"description":"","duration":"Apr 2016 Nov 2018 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2018","start_date":"Apr 2016","subtitle":"Marsh","title":"Sr. Sales and Service Insurance Specialist II"}],"url":"https://www.linkedin.com/company/marsh"},{"company":"Independent","company_id":"independent_100","location":"","positions":[{"description":"• Specialized in research, sales, training, and creating market research reports and spreadsheets• Hired to help increase brand relations, awareness and sales for top luxury brands, SBO and individual clients • Specialized in research, sales, training, and creating market research reports and spreadsheets• Hired to help increase brand relations, awareness and sales for top luxury brands, SBO and individual clients","duration":"Nov 2011 Mar 2017 5 years 5 months","duration_short":"5 years 5 months","end_date":"Mar 2017","start_date":"Nov 2011","subtitle":"Independent","title":"Independent Consultant"}],"url":"https://www.linkedin.com/company/independent_100"},{"company":"BrandYourself","company_id":"brandyourself","location":"Greater New York City Area","positions":[{"description":"BrandYourself is a rapidly-growing company dedicated to helping people look their very best online. I work in the Concierge department of BrandYourself, which gives clients access to an in-house team of Reputation Specialists who are highly trained in personal branding, quality content creation, social media management, personal website building and white-hat SEO best practices.As a Reputation Specialist, I work closely with our high-profile clients to create unique personal brands and custom strategies to help them achieve their goal of having a strong and visible presence online.","duration":"Dec 2015 Apr 2016 5 months","duration_short":"5 months","end_date":"Apr 2016","start_date":"Dec 2015","subtitle":"BrandYourself","title":"Reputation Specialist"}],"url":"https://www.linkedin.com/company/brandyourself"},{"company":"Nava New York","company_id":"nava-new-york","location":"Brooklyn, New York","positions":[{"description":"• Handles the day to day business for 20+ wholesale accounts by improving account stability, invoicing, providing & creating reports as needed, & working cross departmentally to ensure a high standard of service• Creates, develops, and maintains client relationships as the single point of contact with wholesale accounts, national sorority headquarters and individual clients• Head of the customer service department. Worked with over 20+ individual clients daily to help resolve issues and improve client/brand relations.• Increased sales by over 600% from 2014 fiscal year as a result of the improved client relations• Created & Developed the HR department for the entire company including seeking out qualified candidates, conducted interviews & on boarding new employees• Created & Developed the campus rep program to increase the brand’s presence on top universities & colleges across the country","duration":"Mar 2015 Nov 2015 9 months","duration_short":"9 months","end_date":"Nov 2015","start_date":"Mar 2015","subtitle":"Nava New York","title":"Director of Account Management"}],"url":"https://www.linkedin.com/company/nava-new-york"},{"company":"Henri Bendel","company_id":"henri-bendel","location":"5th Avenue","positions":[{"description":"• Analyzed 20 different brands of data daily to pinpoint areas of growth and potential revenue• Coordinated scheduling between 15 account executives for in-store events• Produced $700,000 dollars in annualized sales• Managed Upscale Client Relations at one of New York’s highest luxury brand stores • Analyzed 20 different brands of data daily to pinpoint areas of growth and potential revenue• Coordinated scheduling between 15 account executives for in-store events• Produced $700,000 dollars in annualized sales• Managed Upscale Client Relations at one of New York’s highest luxury brand stores","duration":"Feb 2013 Oct 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2014","start_date":"Feb 2013","subtitle":"Henri Bendel","title":"Specialized Stylist"}],"url":"https://www.linkedin.com/company/henri-bendel"},{"company":"butter LONDON","company_id":"butter-london","location":"Greater New York City Area","positions":[{"description":"• Managed 14+ accounts in the New York City metro area, including the opening and support of Henri Bendel’s flagship store account• Organized appointments, team schedules, shipments, store events and travel• Responsible for Inventory tracking, counts and levels• Trained support staff on products and on boarded new staff members• Coordinated and supported variety events including New York Fashion Week• Worked alongside National Sales Manger located in Seattle, WA • Managed 14+ accounts in the New York City metro area, including the opening and support of Henri Bendel’s flagship store account• Organized appointments, team schedules, shipments, store events and travel• Responsible for Inventory tracking, counts and levels• Trained support staff on products and on boarded new staff members• Coordinated and supported variety events including New York Fashion Week• Worked alongside National Sales Manger located in Seattle, WA","duration":"Jul 2012 Feb 2013 8 months","duration_short":"8 months","end_date":"Feb 2013","start_date":"Jul 2012","subtitle":"butter LONDON","title":"Merchandise Coordinator"}],"url":"https://www.linkedin.com/company/butter-london"},{"company":"Astral Brands","company_id":"astral-brands","location":"Greater New York City Area","positions":[{"description":"• Oversaw over 25+ accounts in Manhattan and New York City Metro area• Managed and arranged appointments, schedules, paperwork and travel for all members of the team• Worked closely with Account Executive to forecast sales and marketing events • Oversaw over 25+ accounts in Manhattan and New York City Metro area• Managed and arranged appointments, schedules, paperwork and travel for all members of the team• Worked closely with Account Executive to forecast sales and marketing events","duration":"Nov 2011 Oct 2012 1 year","duration_short":"1 year","end_date":"Oct 2012","start_date":"Nov 2011","subtitle":"Astral Brands","title":"Account Representative"}],"url":"https://www.linkedin.com/company/astral-brands"},{"company":"Benefit Cosmetics","company_id":"benefitcosmetics","location":"New Canaan, CT","positions":[{"description":"• Responsible for opening and closing the store, managing staff, working with revenue, client scheduling and client relations• Brought in over $85,000+ dollars in revenue in six-month period • Responsible for opening and closing the store, managing staff, working with revenue, client scheduling and client relations• Brought in over $85,000+ dollars in revenue in six-month period","duration":"Apr 2011 Nov 2011 8 months","duration_short":"8 months","end_date":"Nov 2011","start_date":"Apr 2011","subtitle":"Benefit Cosmetics","title":"Beauty Artist & Keyholder"}],"url":"https://www.linkedin.com/company/benefitcosmetics"}]', '["Zach A. Kutchin, Esq. “I\'ve personally worked with Vanessa on multiple items at Marsh. She is responsive, efficient, and courteous. Put simply, she adds value wherever she is. Highly recommend!”","Lindsey Beers “I consider myself very lucky to have worked with Vanessa. She is ambitious and sharp; reliable and consistent; sanguine and honest. She takes her work very seriously and is passionate about helping her company and her colleagues succeed. She is extremely kind and upbeat, but also very professional and assertive when necessary. She is excellent at building and maintaining relationships with clients. Vanessa is an extremely skilled and knowledgeable makeup artist who always strives to learn more and become better at everything she does. She is a phenomenal asset to any workplace.”"]'] User: ['Gary Martellino', 'Hello there and thanks for stopping by my little corner of the LinkedIn interwebs!', 'Director of Engineering at FASHIONPHILE', 'FASHIONPHILE', '[{"company":"FASHIONPHILE","company_id":"fashionphile","industry":"Retail Luxury Goods and Jewelry","location":null,"positions":[{"description":"","duration":"Dec 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Dec 2021","subtitle":"FASHIONPHILE","title":"Director Of Engineering"},{"description":"","duration":"Jul 2020 Dec 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2021","start_date":"Jul 2020","subtitle":"FASHIONPHILE","title":"Engineering Manager"}],"url":"https://www.linkedin.com/company/fashionphile"},{"company":"Automation Anywhere","company_id":"automation-anywhere","location":null,"positions":[{"description":"Technical lead with the focus of migrating functionality from our standalone application to the platform, including:* Transitioning the UI to a micro frontend application, along with supporting microservices* Packaging the document extraction engine as a consumable component on the platform* Implementing the application\'s workflow leveraging existing platform components* Working with the product team on a road map for both short and long term goals, along with a hyper focus on meeting our quarterly OKRsTeam Size: 3-8Direct Reports: 3-5","duration":"Nov 2019 Jun 2020 8 months","duration_short":"8 months","end_date":"Jun 2020","start_date":"Nov 2019","subtitle":"Automation Anywhere","title":"Lead Software Engineer"},{"description":"* As part of the front-end engineering team, my primary responsibility was to develop and maintain the front-end (React/Redux) for IQ Bot, an intelligent document extraction platform.* Transitioned IQ Bot functionality from a Windows-based thick client to the web, achieving feature parity and providing a platform to build on and drive the product to cloud adoption.* Drove the creation of team tenants and participated in the on-boarding process for each new hire.* Integrated new document extraction engines with our existing workflow, enabling particular types of documents to be extracted without prior training.","duration":"Aug 2018 Nov 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2019","start_date":"Aug 2018","subtitle":"Automation Anywhere","title":"Senior Full Stack Engineer"}],"url":"https://www.linkedin.com/company/automation-anywhere"},{"company":"Disney Parks & Resorts Digital","company_id":"disney-parks-experiences-products","location":"Glendale, CA","positions":[{"description":"Technical lead for the ticketing eCommerce team.• Shanghai Disney Resort ticket sales. Our team delivered the theme park ticket sales page including the sale of date based tickets, an online tickets exchange and integrated strategic partners for a theatre sales page with real time seating availability.• Disneyland tickets pages for tickets, annual passes, special events, parking and citypass sales. Included a responsive design uplift for mobile web.• Disney Cruise Line cart built on a NodeJS / Angular 1.x stack. Replaced the legacy booking flow to enhance the guest\'s experience and booking capabilities.• Product Service migration project. Our team is migrating the underlaying services that drive ticketing pages in an effort to streamlined back office processes. This allows more control of all ticket data, including metadata, and a single system of record to update, increasing the speed at which we can get new products and offerings to market.","duration":"Jun 2013 Aug 2018 5 years 3 months","duration_short":"5 years 3 months","end_date":"Aug 2018","start_date":"Jun 2013","subtitle":"Disney Parks & Resorts Digital","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/disney-parks-experiences-products"},{"company":"Toi","company_id":"toi","location":"Greater Los Angeles Area","positions":[{"description":"• Lead developer and technical manager for a diverse portfolio of startups and organizations including The Thiel Foundation, Omaze, CulturePath and StyledOn. • Lead developer and technical manager for a diverse portfolio of startups and organizations including The Thiel Foundation, Omaze, CulturePath and StyledOn.","duration":"Mar 2012 May 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2013","start_date":"Mar 2012","subtitle":"Toi","title":"Sr. Web Developer"}],"url":"https://www.linkedin.com/company/toi"},{"company":"Disney ABC Television Group","company_id":"disney-general-entertainment-content","location":"Burbank, CA","positions":[{"description":"• Site operations team: responsible for day-to-day maintenance, bugs and feature requests on abc.com and abcfamily.com• Responsible for ABC Family’s 25 Days of Christmas, created new features and handled third party vendor integrations• Developed the blog section of Oscar.com amidst an internal transition between content management systems • Site operations team: responsible for day-to-day maintenance, bugs and feature requests on abc.com and abcfamily.com• Responsible for ABC Family’s 25 Days of Christmas, created new features and handled third party vendor integrations• Developed the blog section of Oscar.com amidst an internal transition between content management systems","duration":"Aug 2011 Mar 2012 8 months","duration_short":"8 months","end_date":"Mar 2012","start_date":"Aug 2011","subtitle":"Disney ABC Television Group","title":"Web Developer"}],"url":"https://www.linkedin.com/company/disney-general-entertainment-content"},{"company":"Little Hammer Studios","company_id":"little-hammer-studios","location":"","positions":[{"description":"• Led web development firm and grew client base under negative economic conditions• Re-developed an educational institution’s web presence and administrative infrastructure, containing approximately 35,000 students• Developed new features in a custom e-commerce website for a large-scale cabinet manufacturer• Integrated a third-party IPTV API into a custom e-commerce website for sales• Developed various WordPress based websites • Led web development firm and grew client base under negative economic conditions• Re-developed an educational institution’s web presence and administrative infrastructure, containing approximately 35,000 students• Developed new features in a custom e-commerce website for a large-scale cabinet manufacturer• Integrated a third-party IPTV API into a custom e-commerce website for sales• Developed various WordPress based websites","duration":"Dec 2009 Aug 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2011","start_date":"Dec 2009","subtitle":"Little Hammer Studios","title":"Lead Web Developer"}],"url":"https://www.linkedin.com/company/little-hammer-studios"},{"company":"Aerial Dynamics Corporation","company_id":"aerial-dynamics-corporation","location":"","positions":[{"description":"Lead PHP developer responsible for production of database driven web applications. Worked on one internal project related to logistics. Other projects included multiple web applications for an intermodal transportation business. Lead PHP developer responsible for production of database driven web applications. Worked on one internal project related to logistics. Other projects included multiple web applications for an intermodal transportation business.","duration":"Jun 2007 May 2010 3 years","duration_short":"3 years","end_date":"May 2010","start_date":"Jun 2007","subtitle":"Aerial Dynamics Corporation","title":"Web Application Developer"}],"url":"https://www.linkedin.com/company/aerial-dynamics-corporation"},{"company":"My Local Web Guy","company_id":null,"location":"","positions":[{"description":"Website development services, focusing on superior customer satisfaction. Strategic consulting, hosting, and website optimization services. Website development services, focusing on superior customer satisfaction. Strategic consulting, hosting, and website optimization services.","duration":"Jan 2008 Dec 2009 2 years","duration_short":"2 years","end_date":"Dec 2009","start_date":"Jan 2008","subtitle":"My Local Web Guy","title":"Owner, Lead PHP Developer"}],"url":""},{"company":"The Wildcat Group, Inc.","company_id":null,"location":"","positions":[{"description":"Involved in various web related projects. Developed a support ticket system that is still in place today, being used to track thousands of support cases and histories. Also developed a ROI calculator web application for an ultraviolet company based on proprietary MS Excel spreadsheets. Involved in various web related projects. Developed a support ticket system that is still in place today, being used to track thousands of support cases and histories. Also developed a ROI calculator web application for an ultraviolet company based on proprietary MS Excel spreadsheets.","duration":"Feb 2005 Dec 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2006","start_date":"Feb 2005","subtitle":"The Wildcat Group, Inc.","title":"Web Developer"}],"url":""}]', '["Dano Gillette “Gary has one of the best attitudes I have ever worked with. He is a great leader and listener. In the meeting he leads you can tell he takes the time to value everyone’s opinions. He has helped to do several key initiatives within our organization. He is very knowledgeable and seeks to always build the best project possible.”","Michael Sundell “Gary makes people around him better. Gary was the front-end developer, and the tech lead for a critical project within our group. In addition to being a strong front-end developer as a tech lead, he worked with several stakeholders to ensure that we had a solid project plan. With a strong positive attitude, he kept the project moving forward and ensured that the team members had clarity on what to deliver and when. As a team member or a leader, Gary earns my highest recommendation.”"]']### Assistant: The agent's job is to handle client relations and advisory in the insurance industry. Today, the agent is reaching out to the user because they need to discuss potential insurance options for the user's luxury goods retail business.
### Human: Agent: ['Ted Burke', 'Accomplished senior executive with solid understanding of healthcare industry and competitive environment. Visionary and engaging leader with demonstrated success managing large business areas across several industry disciplines. Skilled at developing, driving, and executing enterprise-wide business strategies while successfully leading multi-year strategic IT projects. I am the senior vice president of operations for our company, the largest private health plan in Massachusetts and one of the largest independent, not-for-profit Blue Cross Blue Shield plans in the country. We serve 2.8 million members and are rated among the nation’s best health plans for overall member satisfaction and quality. I guide the strategic direction and lead the day-to-day activities of account, member and provider installation; medical and dental claims operations; and Blue Cross Blue Shield interplan program management and operations shared services, which includes communications, training, quality assurance, auditing and business support. As a 30-year veteran of our company, I have served in a variety of leadership roles at Blue Cross, including vice president of medical & dental claims operations and vice president of health management operations and strategy. I am a co-executive sponsor for the company’s empowering abilities employee resource group, a cross-functional team of associates and leaders dedicated to promoting and evolving disability awareness and inclusion programs companywide.', 'Senior Vice President - Operations Management at Blue Cross Blue Shield of Massachusetts', 'Blue Cross Blue Shield of Massachusetts', '[{"company":"Blue Cross Blue Shield of Massachusetts","company_id":"blue-cross-blue-shield-of-massachusetts","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"Lead Healthcare Operations Division of 850 leaders and associates across several disciplines, including:• Member/Group Enrollment Operations• Provider Enrollment & Credentialing• Claims Configuration - Benefit, Payment, & Medical Policies• Claim Data Capture - Paper/Electronic Data Interchange• Medical and Dental Claims Operations• Recovery Operations, Claim Analytics, and Provider Audit• Executive sponsor overseeing implementation of several multi-year strategic IT portfolio projects.","duration":"Oct 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Blue Cross Blue Shield of Massachusetts","title":"Senior Vice President - Operations Management"},{"description":"• Led five major departmental areas – Data Capture (OCR/EDI), Claims Quality & Support, Claims Adjudication (Medical & Dental), Recovery & Provider Audit, and Divisional Project Management• Directed operational implementation of new products, contracts, policies, and compliance projects• Ensured proper internal control structures to meet regulatory requirements, compliance audits, and Blue Cross Blue Shield Association standards","duration":"Dec 2010 Sep 2019 8 years 10 months","duration_short":"8 years 10 months","end_date":"Sep 2019","start_date":"Dec 2010","subtitle":"Blue Cross Blue Shield of Massachusetts","title":"Vice President - Medical and Dental Claims Operations"},{"description":"• Oversaw the strategic design and delivery of care management programs, including utilization management, case management, and chronic condition management for medical and behavioral health services• Led a division of 400 clinical and non-clinical staff• Managed clinical and operational relationship with strategic vendors; 250,000 members under management• Collaborated with other senior leaders and defined strategic direction that best addressed mitigation of medical expense trend, quality of care to members, and positioned Blue Cross Blue Shield of MA as market leader in care management","duration":"Jan 2007 Dec 2010 4 years","duration_short":"4 years","end_date":"Dec 2010","start_date":"Jan 2007","subtitle":"Blue Cross Blue Shield of Massachusetts","title":"Vice President - Health Management"}],"url":"https://www.linkedin.com/company/blue-cross-blue-shield-of-massachusetts"}]', '["Preeti Sharma “I had the privilege to work with Ted on multiple projects in Claims and Health Management areas of the organization. He is certainly one of the most impressive and inspiring leaders that I have met so far. He supports building teams where all ideas, big or small, all are welcomed equally. His leadership style has been a model for many people in the organization. It\'ll be an absolute pleasure to work with Ted again.”","Marilyn Moucharite (Moo-sha-reet), MS “Ted assumed leadership of Health Management Operations Division at BCBSMA while I worked in that division. Ted’s key accomplishments included making a strategic decision to conduct a thorough impact analysis of a proposed system migration which resulted in a decision not to implement the change, overseeing the development of a unified patient lookup system that resulted in significant reductions in clinician prep time for calls and overseeing development of benchmark performance measures for the Division. Ted’s other accomplishments during his tenure n Health Management Operations are too many to list individually. Ted’s strategic vision for the area improved operations and efficiency at every level. His willingness to seek out input for contributors at all levels of the organization resulted in informed decisions that were supported by all stakeholders. It was a pleasure working under Ted’s leadership at BCBSMA.”"]'] User: ['Sherman Jarvis', "I'm a peoples person, with an innate ability to form relationships and nurture older ones. I am also a very charismatic and competitive person, who thrives off action and making things happen. In business as well in life!", 'Somebody you should get to know!', 'UChicago Medicine', '[{"company":"UChicago Medicine","company_id":"university-of-chicago-medicine","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"UChicago Medicine","title":"Surgical Patient Service Technician"},{"description":"","duration":"Jun 2017 Oct 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2020","start_date":"Jun 2017","subtitle":"UChicago Medicine","title":"patient transportation specialist"}],"url":"https://www.linkedin.com/company/university-of-chicago-medicine"},{"company":"Aspire Chicago","company_id":"aspire-chicago","location":"Westchester, Illinois","positions":[{"description":"supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills","duration":"Sep 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Sep 2015","subtitle":"Aspire Chicago","title":"Direct Support Professional"}],"url":"https://www.linkedin.com/company/aspire-chicago"},{"company":"Cook County Government","company_id":"cook-county-government","location":"Chicago","positions":[{"description":"","duration":"Jun 2009 Jan 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2012","start_date":"Jun 2009","subtitle":"Cook County Government","title":"Youth development specialist"}],"url":"https://www.linkedin.com/company/cook-county-government"},{"company":"Metropolitan Family Services","company_id":"metropolitan-family-services","location":"","positions":[{"description":"Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen","duration":"Oct 2007 Apr 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2009","start_date":"Oct 2007","subtitle":"Metropolitan Family Services","title":"Community service Aide"}],"url":"https://www.linkedin.com/company/metropolitan-family-services"},{"company":"University of Chicago","company_id":"uchicago","location":"","positions":[{"description":"Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process","duration":"Jun 2004 Jun 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2005","start_date":"Jun 2004","subtitle":"University of Chicago","title":"Assistant Sports Camp Coordinator"}],"url":"https://www.linkedin.com/company/uchicago"}]', '["Robert Rivera, MHA, DHA “I have not only had the opportunity to work alongside Sherman, but I have also had the opportunity to manage him as well. Sherman Jarvis is by far one of the hardest working transporters we have at The University of Chicago Medicine. Jarvis continues to educate himself inside and outside of the organization, He is not only a team leader but also goes above and beyond in the workplace. He truly puts the patients first, offering top quality care. ”","Vincent Singleton “Having shared field time with Sherman as football teammates in college and having him as a member of the executive board when I was President of the student organization ABLE, one of my observations is that he has a personality that fills a room. Following college, on a chance meeting, I was pleased, and none too surprised, to learn that he was directing his ability-to-connect to the development of youth. I am certain he will continue to make a positive impact on the lives of young people.”"]']### Assistant: The agent's job is to oversee the operations management of a large health plan, and today, the agent is reaching out to the user to discuss potential collaboration opportunities between Blue Cross Blue Shield of Massachusetts and UChicago Medicine.
### Human: Agent: ['Schuyler Scribner', 'Always looking for creative projects, stories to tell,... complex topics to explore, explain, communicate. Specialties: Producer of educational, legal, medical & documentary programs. Informative, instructional, interactive or promotional material. Producer/Designer of Graphics, GUIs and animation for program, station or product ID, software, interactive & online content.', 'Producer / Broadcast Animation & Design at New Hampshire PBS', 'New Hampshire PBS', '[{"company":"New Hampshire PBS","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2000 - Present 21 years 8 months","duration_short":"21 years 8 months","end_date":"Present","start_date":"Aug 2000","subtitle":"New Hampshire PBS","title":"Producer / Broadcast Design & Animation"}],"url":""},{"company":"Scribner Creative Media","company_id":"scribner-creative-media","location":"","positions":[{"description":"Studios in Nashville, TN., Portland, ME. & Durham, NH Audio, film, video, web & interactive multimedia, print design & layout. Studios in Nashville, TN., Portland, ME. & Durham, NH Audio, film, video, web & interactive multimedia, print design & layout.","duration":"1990 - Present 32 years","duration_short":"32 years","end_date":"Present","start_date":"1990","subtitle":"Scribner Creative Media","title":"Media Producer / Director / Editor / Audio Engineer"}],"url":"https://www.linkedin.com/company/scribner-creative-media"},{"company":"TKO Creative","company_id":null,"location":"","positions":[{"description":"","duration":"1988 1991 3 years","duration_short":"3 years","end_date":"1991","start_date":"1988","subtitle":"TKO Creative","title":"Creative Director / Audio/Video Engineer & Producer"}],"url":""},{"company":"Personal Sound / Nashville","company_id":null,"location":"","positions":[{"description":"","duration":"1986 1988 2 years","duration_short":"2 years","end_date":"1988","start_date":"1986","subtitle":"Personal Sound / Nashville","title":"Producer / Cinematographer / Editor / Arranger / Audio Engineer"}],"url":""}]', '["Kathy Guerin “Schuyler Scribner has been my go-to professional for an array of media projects over the past 20 plus years. Whether in my capacity as ad agency creative director and producer, or marketing director, Sky has never failed to deliver over-the-top excellence for my productions. As an audio engineer and producer at TKO Creative, he brought many of my radio spots to life. A consummate musician, he\'s written, scored and produced original music for many of my commercial and corporate productions. He\'s also served as cinematographer and director for several of my national television spots, seeing the productions through post as a very adept editor with style and sensitivity not often seen in the industry. We\'ve even pioneered animation techniques together. Sky is a true Renaissance Man. His knowledge and expertise spans a significant number of different media and production facets. From web to film to Photoshop and much more, he always has an answer to any software or format question and a solution to any production problem. Schuyler Scribner is a diamond ... and not in the rough. He is gifted. He\'s humble. He\'s very creative. He\'s never once let me down. I credit much of my own success over the years to him. I am fortunate, indeed, to know him and work with him.”","Liisa Reimann “Schuyler is, in a word, brilliant. Creative and conscientious with a phenomenal work ethic, anything he touches simply flies. I have never known him not to beat a deadline, no matter how tight or impossible it may seem. When working together on any given project I don\'t have to waste my time following up or clarifying: I know that the elements he is responsible for will get done as requested (or better!), on time and on par - in fact, it\'s me who has trouble keeping up.”"]'] User: ['John Breitling', 'https://www.johnbreitling.com/', 'Assistant Editor at ABC News', 'ABC News', '[{"company":"ABC News","company_id":"abcnews","industry":"Broadcast Media Production and Distribution","location":"New York, New York, United States","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jan 2020","subtitle":"ABC News","title":"Assistant Editor"}],"url":"https://www.linkedin.com/company/abcnews"},{"company":"NBCUniversal Media, LLC","company_id":"nbcuniversal-inc-","location":null,"positions":[{"description":"","duration":"Oct 2019 Nov 2019 2 months","duration_short":"2 months","end_date":"Nov 2019","start_date":"Oct 2019","subtitle":"NBCUniversal Media, LLC","title":"Video Editor"},{"description":"","duration":"Mar 2019 Sep 2019 7 months","duration_short":"7 months","end_date":"Sep 2019","start_date":"Mar 2019","subtitle":"NBCUniversal Media, LLC","title":"Assistant Editor"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"VICE Media","company_id":"vice-media","location":null,"positions":[{"description":"","duration":"Aug 2017 Feb 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2019","start_date":"Aug 2017","subtitle":"VICE Media","title":"Video Editor"},{"description":"","duration":"Sep 2016 Jul 2017 11 months","duration_short":"11 months","end_date":"Jul 2017","start_date":"Sep 2016","subtitle":"VICE Media","title":"Assistant Editor"}],"url":"https://www.linkedin.com/company/vice-media"},{"company":"MTV","company_id":"mtv","location":"Greater New York City Area","positions":[{"description":"-- Prepped all Final Episodes for broadcast, QC’d before delivery.-- Finalized and delivered all Digital Assets, adding transitions, tune in slates, and lower 3rds. -- Trained new Assistant Editors on prepping multicam projects, editing string-outs of interviews, and ingesting and transcoding 1920x1080 and 4K footage.-- Archived all media. -- Prepped all Final Episodes for broadcast, QC’d before delivery.-- Finalized and delivered all Digital Assets, adding transitions, tune in slates, and lower 3rds. -- Trained new Assistant Editors on prepping multicam projects, editing string-outs of interviews, and ingesting and transcoding 1920x1080 and 4K footage.-- Archived all media.","duration":"Apr 2014 Sep 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2016","start_date":"Apr 2014","subtitle":"MTV","title":"Assistant Editor"}],"url":"https://www.linkedin.com/company/mtv"},{"company":"Bird Brain","company_id":"bird-brain","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2014 Sep 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2016","start_date":"Apr 2014","subtitle":"Bird Brain","title":"Assistant Editor"}],"url":"https://www.linkedin.com/company/bird-brain"},{"company":"Cherry Hill Public Schools","company_id":null,"location":"Cherry Hill, NJ","positions":[{"description":"Edited concert and graduation events to DVD for the video department to air. Edited concert and graduation events to DVD for the video department to air.","duration":"Jun 2013 May 2014 1 year","duration_short":"1 year","end_date":"May 2014","start_date":"Jun 2013","subtitle":"Cherry Hill Public Schools","title":"Videographer"}],"url":""},{"company":"NBCUniversal, Inc.","company_id":"nbcuniversal-inc-","location":"","positions":[{"description":"Recently, I was a Production Assistant on NBC’s The Voice. In two days we worked as a team and filtered through 11,000 contestants in the Philadelphia Convention Center. Recently, I was a Production Assistant on NBC’s The Voice. In two days we worked as a team and filtered through 11,000 contestants in the Philadelphia Convention Center.","duration":"Jan 2014 Jan 2014 1 month","duration_short":"1 month","end_date":"Jan 2014","start_date":"Jan 2014","subtitle":"NBCUniversal, Inc.","title":"Production Assistant"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"Center City Film & Video","company_id":"center-city-film-&-video","location":"Comcast Center, Philadelphia PA","positions":[{"description":"At the Comcast Center I transcribed reality shows, shadowed professional editors, and was a PA for Dating On Demand, Sprout, and Pet Adoptions. I continued my internship at Local, where I practiced editing Dating On Demand, and Pet Adoption footage with the same templates that go onto Comcast On Demand. Also, I digitized footage onto Avid and was responsible for checking the tapes to make sure there are no mistakes before they are sent to Comcast to be aired. At the Comcast Center I transcribed reality shows, shadowed professional editors, and was a PA for Dating On Demand, Sprout, and Pet Adoptions. I continued my internship at Local, where I practiced editing Dating On Demand, and Pet Adoption footage with the same templates that go onto Comcast On Demand. Also, I digitized footage onto Avid and was responsible for checking the tapes to make sure there are no mistakes before they are sent to Comcast to be aired.","duration":"Apr 2012 Sep 2012 6 months","duration_short":"6 months","end_date":"Sep 2012","start_date":"Apr 2012","subtitle":"Center City Film & Video","title":"Intern"}],"url":"https://www.linkedin.com/company/center-city-film-&-video"}]', '["LinkedIn User “John is a wonderful person, a hard worker, and a great video editor. I had the pleasure to work on the same team with John while at Vice News Tonight, and was consistently impressed with his ethic, his consistency, and his team player attitude. I highly recommend him for any high-end video editing capacity.”","Eric A. Cheavers “I had the great pleasure of working with John on two documentaries for a national campaign known as PACT 5. We had the opportunity to travel to Canada and Connecticut to meet with sexual assault survivors. John is a very hard worker and knows how to communicate effectively to get project completed. His organizational skills are commendable and does an excellent job as a camera operator and film editor. I would highly recommend John as a director on any production. He is a man of his word and takes the utmost pride in producing a high quality production. John is a gentleman and a scholar!”"]']### Assistant: The agent's job is to produce educational, legal, medical, and documentary programs, and today the user is reaching out to the agent because they need assistance with editing and finalizing a high-quality video production.
### Human: Agent: ['Daniel Munro', 'Looking for work', 'Staff Accountant at Bahoura Barringer, PLC', 'H&R Block', '[{"company":"H&R Block","company_id":"h&r-block","industry":"Retail","location":"White Lake, Michigan","positions":[{"description":"Helping people understand their taxes and getting their best return possible Helping people understand their taxes and getting their best return possible","duration":"Jan 2020 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"H&R Block","title":"Senior Tax Analyst"}],"url":"https://www.linkedin.com/company/h&r-block"},{"company":"Bahoura Barringer, PLC","location":"Farmington Hills, MI","positions":[{"description":"","duration":"Oct 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Bahoura Barringer, PLC","title":"Staff Accountant"}],"url":""},{"company":"Rutgers University - Newark","company_id":"rutgers-university-newark","location":"1 Washington Place, Newark NJ","positions":[{"description":"Pursuing an MA in Professional Accounting from Rutgers Business School Pursuing an MA in Professional Accounting from Rutgers Business School","duration":"Jan 2017 May 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2019","start_date":"Jan 2017","subtitle":"Rutgers University - Newark","title":"Graduate Student"}],"url":"https://www.linkedin.com/company/rutgers-university-newark"},{"company":"United Way of Passaic County","company_id":"united-way-of-passaic-county","location":"Paterson, NJ, United States","positions":[{"description":"Worked with Volunteer Income Tax Assistance to help people file their taxes for 2018 Worked with Volunteer Income Tax Assistance to help people file their taxes for 2018","duration":"Feb 2019 Apr 2019 3 months","duration_short":"3 months","end_date":"Apr 2019","start_date":"Feb 2019","subtitle":"United Way of Passaic County","title":"Tax Assistant"}],"url":"https://www.linkedin.com/company/united-way-of-passaic-county"},{"company":"PSAV","company_id":"psav","location":"Hoboken, NJ","positions":[{"description":"Responsible for setting and striking all audio/visual equipment for corporate events and private functions at the W Hotel in Hoboken, NJ. Responsible for setting and striking all audio/visual equipment for corporate events and private functions at the W Hotel in Hoboken, NJ.","duration":"Aug 2016 Dec 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2017","start_date":"Aug 2016","subtitle":"PSAV","title":"Technician"}],"url":"https://www.linkedin.com/company/psav"},{"company":"Self Employed","location":"","positions":[{"description":"I record all dialogue and onset audio for films and television productions I record all dialogue and onset audio for films and television productions","duration":"Aug 2011 Dec 2017 6 years 5 months","duration_short":"6 years 5 months","end_date":"Dec 2017","start_date":"Aug 2011","subtitle":"Self Employed","title":"Freelance Sound Mixer"}],"url":""},{"company":"dvDepot","company_id":"dvdepot","location":"","positions":[{"description":"Aranged camera packages, took inventory, checked and maintained equipment Aranged camera packages, took inventory, checked and maintained equipment","duration":"Feb 2011 May 2011 4 months","duration_short":"4 months","end_date":"May 2011","start_date":"Feb 2011","subtitle":"dvDepot","title":"Intern"}],"url":"https://www.linkedin.com/company/dvdepot"},{"company":"Cine-Mosaic","location":"","positions":[{"description":"Daniel Munro preformed office duties, wrote coverage for numerous scripts, and assisted the producers of the HBO Pilot \\"The Miraculous Year\\" Daniel Munro preformed office duties, wrote coverage for numerous scripts, and assisted the producers of the HBO Pilot \\"The Miraculous Year\\"","duration":"Jan 2010 Oct 2010 10 months","duration_short":"10 months","end_date":"Oct 2010","start_date":"Jan 2010","subtitle":"Cine-Mosaic","title":"Intern"}],"url":""},{"company":"New York University","company_id":"new-york-university","location":"","positions":[{"description":"Daniel Munro took Production Sound with Chat Gunter for his Junior Fall Semester where he learned how to mix live sound with an FP33 mixer and 702T Sound Device. Daniel Munro took Production Sound with Chat Gunter for his Junior Fall Semester where he learned how to mix live sound with an FP33 mixer and 702T Sound Device.","duration":"Aug 2009 Dec 2009 5 months","duration_short":"5 months","end_date":"Dec 2009","start_date":"Aug 2009","subtitle":"New York University","title":"Sound Mixer/Boom Operator"}],"url":"https://www.linkedin.com/company/new-york-university"},{"company":"Collective Productions","location":"","positions":[{"description":"Daniel Munro assisted the commercial production team Collective Productions with various office tasks that included filing invoices, ordering meals, answering phones; as well as assisting the production team when filming on set by organizing meals, running errands, storing props and cleaning up after the wrap. Daniel Munro assisted the commercial production team Collective Productions with various office tasks that included filing invoices, ordering meals, answering phones; as well as assisting the production team when filming on set by organizing meals, running errands, storing props and cleaning up after the wrap.","duration":"Sep 2009 Nov 2009 3 months","duration_short":"3 months","end_date":"Nov 2009","start_date":"Sep 2009","subtitle":"Collective Productions","title":"Intern"}],"url":""},{"company":"Mary Marie Productions","location":"","positions":[{"description":"Daniel Munro assisted the producers of the Independent Micro Budget Feature Mary Marie from late develop- ment of the script to pre-production responsibilities of budgeting, script breakdowns, location scouting, acquir- ing location permits, writing deal memos, and being on set to assist the producer with various responsibilities. The film is still in post production but is expected to be submitted to festivals in 2011. Daniel Munro assisted the producers of the Independent Micro Budget Feature Mary Marie from late develop- ment of the script to pre-production responsibilities of budgeting, script breakdowns, location scouting, acquir- ing location permits, writing deal memos, and being on set to assist the producer with various responsibilities. The film is still in post production but is expected to be submitted to festivals in 2011.","duration":"Apr 2009 Sep 2009 6 months","duration_short":"6 months","end_date":"Sep 2009","start_date":"Apr 2009","subtitle":"Mary Marie Productions","title":"Assistant to Producer"}],"url":""}]', '["Christine McKeever “Daniel was a great addition to our intern staff - his coverage was always a cut above the rest, providing deep insight and thoughtful critique. I was consistently astounded by his work.”","Cynthia Shelton “Daniel is a quick learner, with multi-capabilities. His technology skills are phenomenal! Daniel is a team player even when it\'s tough and things don\'t go smoothly. He also is able to work well independently. He is flexible and cooperative-a definite asset!”"]'] User: ['Daniel Munro', 'Looking for work', 'Staff Accountant at Bahoura Barringer, PLC', 'H&R Block', '[{"company":"H&R Block","company_id":"h&r-block","industry":"Retail","location":"White Lake, Michigan","positions":[{"description":"Helping people understand their taxes and getting their best return possible Helping people understand their taxes and getting their best return possible","duration":"Jan 2020 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"H&R Block","title":"Senior Tax Analyst"}],"url":"https://www.linkedin.com/company/h&r-block"},{"company":"Bahoura Barringer, PLC","location":"Farmington Hills, MI","positions":[{"description":"","duration":"Oct 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Bahoura Barringer, PLC","title":"Staff Accountant"}],"url":""},{"company":"Rutgers University - Newark","company_id":"rutgers-university-newark","location":"1 Washington Place, Newark NJ","positions":[{"description":"Pursuing an MA in Professional Accounting from Rutgers Business School Pursuing an MA in Professional Accounting from Rutgers Business School","duration":"Jan 2017 May 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2019","start_date":"Jan 2017","subtitle":"Rutgers University - Newark","title":"Graduate Student"}],"url":"https://www.linkedin.com/company/rutgers-university-newark"},{"company":"United Way of Passaic County","company_id":"united-way-of-passaic-county","location":"Paterson, NJ, United States","positions":[{"description":"Worked with Volunteer Income Tax Assistance to help people file their taxes for 2018 Worked with Volunteer Income Tax Assistance to help people file their taxes for 2018","duration":"Feb 2019 Apr 2019 3 months","duration_short":"3 months","end_date":"Apr 2019","start_date":"Feb 2019","subtitle":"United Way of Passaic County","title":"Tax Assistant"}],"url":"https://www.linkedin.com/company/united-way-of-passaic-county"},{"company":"PSAV","company_id":"psav","location":"Hoboken, NJ","positions":[{"description":"Responsible for setting and striking all audio/visual equipment for corporate events and private functions at the W Hotel in Hoboken, NJ. Responsible for setting and striking all audio/visual equipment for corporate events and private functions at the W Hotel in Hoboken, NJ.","duration":"Aug 2016 Dec 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2017","start_date":"Aug 2016","subtitle":"PSAV","title":"Technician"}],"url":"https://www.linkedin.com/company/psav"},{"company":"Self Employed","location":"","positions":[{"description":"I record all dialogue and onset audio for films and television productions I record all dialogue and onset audio for films and television productions","duration":"Aug 2011 Dec 2017 6 years 5 months","duration_short":"6 years 5 months","end_date":"Dec 2017","start_date":"Aug 2011","subtitle":"Self Employed","title":"Freelance Sound Mixer"}],"url":""},{"company":"dvDepot","company_id":"dvdepot","location":"","positions":[{"description":"Aranged camera packages, took inventory, checked and maintained equipment Aranged camera packages, took inventory, checked and maintained equipment","duration":"Feb 2011 May 2011 4 months","duration_short":"4 months","end_date":"May 2011","start_date":"Feb 2011","subtitle":"dvDepot","title":"Intern"}],"url":"https://www.linkedin.com/company/dvdepot"},{"company":"Cine-Mosaic","location":"","positions":[{"description":"Daniel Munro preformed office duties, wrote coverage for numerous scripts, and assisted the producers of the HBO Pilot \\"The Miraculous Year\\" Daniel Munro preformed office duties, wrote coverage for numerous scripts, and assisted the producers of the HBO Pilot \\"The Miraculous Year\\"","duration":"Jan 2010 Oct 2010 10 months","duration_short":"10 months","end_date":"Oct 2010","start_date":"Jan 2010","subtitle":"Cine-Mosaic","title":"Intern"}],"url":""},{"company":"New York University","company_id":"new-york-university","location":"","positions":[{"description":"Daniel Munro took Production Sound with Chat Gunter for his Junior Fall Semester where he learned how to mix live sound with an FP33 mixer and 702T Sound Device. Daniel Munro took Production Sound with Chat Gunter for his Junior Fall Semester where he learned how to mix live sound with an FP33 mixer and 702T Sound Device.","duration":"Aug 2009 Dec 2009 5 months","duration_short":"5 months","end_date":"Dec 2009","start_date":"Aug 2009","subtitle":"New York University","title":"Sound Mixer/Boom Operator"}],"url":"https://www.linkedin.com/company/new-york-university"},{"company":"Collective Productions","location":"","positions":[{"description":"Daniel Munro assisted the commercial production team Collective Productions with various office tasks that included filing invoices, ordering meals, answering phones; as well as assisting the production team when filming on set by organizing meals, running errands, storing props and cleaning up after the wrap. Daniel Munro assisted the commercial production team Collective Productions with various office tasks that included filing invoices, ordering meals, answering phones; as well as assisting the production team when filming on set by organizing meals, running errands, storing props and cleaning up after the wrap.","duration":"Sep 2009 Nov 2009 3 months","duration_short":"3 months","end_date":"Nov 2009","start_date":"Sep 2009","subtitle":"Collective Productions","title":"Intern"}],"url":""},{"company":"Mary Marie Productions","location":"","positions":[{"description":"Daniel Munro assisted the producers of the Independent Micro Budget Feature Mary Marie from late develop- ment of the script to pre-production responsibilities of budgeting, script breakdowns, location scouting, acquir- ing location permits, writing deal memos, and being on set to assist the producer with various responsibilities. The film is still in post production but is expected to be submitted to festivals in 2011. Daniel Munro assisted the producers of the Independent Micro Budget Feature Mary Marie from late develop- ment of the script to pre-production responsibilities of budgeting, script breakdowns, location scouting, acquir- ing location permits, writing deal memos, and being on set to assist the producer with various responsibilities. The film is still in post production but is expected to be submitted to festivals in 2011.","duration":"Apr 2009 Sep 2009 6 months","duration_short":"6 months","end_date":"Sep 2009","start_date":"Apr 2009","subtitle":"Mary Marie Productions","title":"Assistant to Producer"}],"url":""}]', '["Christine McKeever “Daniel was a great addition to our intern staff - his coverage was always a cut above the rest, providing deep insight and thoughtful critique. I was consistently astounded by his work.”","Cynthia Shelton “Daniel is a quick learner, with multi-capabilities. His technology skills are phenomenal! Daniel is a team player even when it\'s tough and things don\'t go smoothly. He also is able to work well independently. He is flexible and cooperative-a definite asset!”"]']### Assistant: The agent's job is to provide tax assistance and help people understand their taxes, while the user is reaching out to the agent because they need help with filing their taxes for the current year.
### Human: Agent: ['Hetansh Bhuta', 'My academic goal is consistent with my overall life goal and career objective. My life’s goal is to contribute to people’s health, education, life values & formation of public policy. My career objective is to manage our family-owned global technology company, grow our investment & manage charitable foundation set-up by my family. I am born in a family with a glorious history of leadership, social contribution and entrepreneurship. I have travelled to several countries in Asia, Europe & North America. My life’s experience so far has prepared me to be compassionate, responsible and effective in fulfilling my duty to serve.', 'Vice President at Future Business Leaders of America-Phi Beta Lambda (FBLA-PBL) Chapter at PHS School', 'Future Business Leaders of America-Phi Beta Lambda (FBLA-PBL)', '[{"company":"Future Business Leaders of America-Phi Beta Lambda (FBLA-PBL)","company_id":"future-business-leaders-america-phi-beta-lambda","industry":"Non-profit Organizations","location":"Tampa, Florida, United States","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Mar 2021","subtitle":"Future Business Leaders of America-Phi Beta Lambda (FBLA-PBL)","title":"Vice President"}],"url":"https://www.linkedin.com/company/future-business-leaders-america-phi-beta-lambda"},{"company":"Cambridge Assessment International Education","company_id":"cambridgeinternational","location":"Tampa, Florida, United States","positions":[{"description":"Cambridge International Education provides outstanding opportunity to provide leadership, plan events and create action plan for successful event launch. It is my honor to be part of Cambridge Council at PHS Cambridge International Education provides outstanding opportunity to provide leadership, plan events and create action plan for successful event launch. It is my honor to be part of Cambridge Council at PHS","duration":"Sep 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Cambridge Assessment International Education","title":"Committee Member - AICE Cambridge PHS"}],"url":"https://www.linkedin.com/company/cambridgeinternational"},{"company":"National Honor Society","company_id":"nationalhonorsociety","location":"Tampa, Florida, United States","positions":[{"description":"It is my absolute honor to be part of National Honor Society & serve student community. It is a great learning experience. It is my absolute honor to be part of National Honor Society & serve student community. It is a great learning experience.","duration":"Aug 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Aug 2020","subtitle":"National Honor Society","title":"Committee Member"}],"url":"https://www.linkedin.com/company/nationalhonorsociety"},{"company":"Global Kapol Vikas","company_id":"global-kapol-vikas","location":"Mumbai, Maharashtra, India","positions":[{"description":"Global Kapol Vikas is an important community association. I found it valuable to volunteer as social media intern. I helped manage social media groups and connected Kapol families under one common global platform. Global Kapol Vikas is an important community association. I found it valuable to volunteer as social media intern. I helped manage social media groups and connected Kapol families under one common global platform.","duration":"Jan 2018 Mar 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2019","start_date":"Jan 2018","subtitle":"Global Kapol Vikas","title":"Volunteer"}],"url":"https://www.linkedin.com/company/global-kapol-vikas"},{"company":"Sakar Trust","company_id":"sakar-trust","location":"Mumbai, Maharashtra, India","positions":[{"description":"It was a life-altering experience to participate & volunteer with Sakar Trust\'s unique projects like Dil Ki Suno, Arogya Adar and rural development projects. I learned the value & importance of community service. I managed events. I helped participants to register. I served food, water. I managed seating arrangement. I also spoke at Sakar Trust events. It was a life-altering experience to participate & volunteer with Sakar Trust\'s unique projects like Dil Ki Suno, Arogya Adar and rural development projects. I learned the value & importance of community service. I managed events. I helped participants to register. I served food, water. I managed seating arrangement. I also spoke at Sakar Trust events.","duration":"Apr 2017 Mar 2019 2 years","duration_short":"2 years","end_date":"Mar 2019","start_date":"Apr 2017","subtitle":"Sakar Trust","title":"Student Volunteer"}],"url":"https://www.linkedin.com/company/sakar-trust"},{"company":"CGS Infotech Solutions","company_id":"cgs-infotech-ltd","location":"Mumbai, Maharashtra, India","positions":[{"description":"I participated in practical work-experience at CGS Infotech. I worked in Digital Marketing and Search Engine Optimization department. It was a wonderful experience to work with CGS team during summer vacation. I participated in practical work-experience at CGS Infotech. I worked in Digital Marketing and Search Engine Optimization department. It was a wonderful experience to work with CGS team during summer vacation.","duration":"Mar 2018 Jun 2018 4 months","duration_short":"4 months","end_date":"Jun 2018","start_date":"Mar 2018","subtitle":"CGS Infotech Solutions","title":"Internship Trainee"}],"url":"https://www.linkedin.com/company/cgs-infotech-ltd"}]', '["Jigar Vyas “I know Hetansh from last 16years, the dedication of this person is quite mature than his age, honest obedient and always ready for new challenges are key skills of Hetansh. He will be a key asset to any organisation which he will join in coming future.”","Nimish Bhuta “Hetansh, at very young has shown great promise and commitment to take on bigger things in life. He is a star performer in academics, sports, community events etc. He has great ability to connect with different groups of people. He has demonstrated leadership to manage bigger projects. I wish him all the best for future”"]'] User: ['Alan Sears', 'You will see two distinct themes emerge from my past experience: delivering world-class customer service, and empowering others to do the same. I am a results-oriented Customer Relations Management professional with more than 15 years of progressive direct senior customer service/support management experience. The various roles that I have taken on have showcased my ability to drive customer retention and loyalty, recruit and lead customer support teams, collaborate with other departments to achieve mutual company-wide objectives, develop training materials and curricula for end users as well as employees, and implement and maintain Learning Management Systems. My experiences have allowed me to gain a 360-degree view of the customer experience, and to witness and participate in key evolutionary shifts in customer care.', 'Senior Director of Support Services, Trust & Custody at Prime Trust', 'Prime Trust', '[{"company":"Prime Trust","company_id":"primetrust","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Prime Trust","title":"Senior Director of Support Services, Trust & Custody"}],"url":"https://www.linkedin.com/company/primetrust"},{"company":"BitGo","company_id":"bitgo-inc","location":"Palo Alto, CA","positions":[{"description":"","duration":"Oct 2017 Feb 2021 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2021","start_date":"Oct 2017","subtitle":"BitGo","title":"Director of Global Customer Care"}],"url":"https://www.linkedin.com/company/bitgo-inc"},{"company":"Embedded Resource Group, at Google","company_id":null,"location":"Mountain View, CA","positions":[{"description":"Recruited by Embedded Resource Group to work at Google to assist with managing inbound developer inquiries for Project ARA.• Defined process flow for management of more than 15,000 inbound developer requests to achieve efficient triage, routing of valid inquiries, and timely response to submissions.• Worked with Google\'s Salesforce Administrators to design lead and idea objects to facilitate the defined process flow.• Developed reports and dashboards in Salesforce to report on key performance metrics.","duration":"May 2016 Sep 2016 5 months","duration_short":"5 months","end_date":"Sep 2016","start_date":"May 2016","subtitle":"Embedded Resource Group, at Google","title":"Developer Relations Support Program Manager"}],"url":""},{"company":"Acesse Corporation","company_id":"acesse","location":"Redwood City, CA","positions":[{"description":"Recruited by Acesse to assist with establishing a support facility in Redwood City, build a training program for their Support Team, and establish benchmarks and criteria for performance measurement.• Implemented mentoring program to set parameters around new hire training, resulting in faster and more effective new hire ramp-ups and introduction to training personnel across multiple geolocations.• Assisted with establishing support facility in Redwood City, providing expanded support coverage.• Coordinated live training events to support introduction and adoption of newly introduced CRM (Oracle Service Cloud). Created self-paced training materials (documentation and multimedia content) to support post go-live training. Managed the intake, prioritization, and resolution of issues that surfaced during post-deployment phase of the CRM implementation. • Established performance measurement criteria for assessment of Customer Support team members’ performance. Created job descriptions for various Support Team positions.","duration":"Mar 2015 Jul 2015 5 months","duration_short":"5 months","end_date":"Jul 2015","start_date":"Mar 2015","subtitle":"Acesse Corporation","title":"Customer Support Training Manager"}],"url":"https://www.linkedin.com/company/acesse"},{"company":"Viewpoint Construction Software","company_id":"viewpoint-construction-software","location":"Santa Cruz, California","positions":[{"description":"Viewpoint acquired Maxwell Systems in February 2014, and asked me to join their Learning Services team to implement a project plan approach to coordinating and delivering training to customers and internal stakeholders to support new releases.• Achieved 90% CSAT rating for release-related training content delivered.• Executed on-time delivery of training content for Spring and Fall product release schedules.• Enhanced the user experience for new release training by authoring, publishing, and executing a guide for webinar best practices to be adhered to by hosts and presenters.• Assessed needs for training materials to support new releases, and managed deliverables related to training webinars, online self-paced training content, and other training materials.","duration":"Feb 2014 Mar 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2015","start_date":"Feb 2014","subtitle":"Viewpoint Construction Software","title":"Training Project Manager"}],"url":"https://www.linkedin.com/company/viewpoint-construction-software"},{"company":"Maxwell Systems","company_id":"maxwell-systems","location":null,"positions":[{"description":"Promoted to Customer Support Manager at Maxwell in February 2012 to lead their Santa Cruz Support Team, drive customer loyalty, and play a major role in launching several key initiatives for the department.• Recruited and managed team of 12 Customer Support Representatives. • Reduced CSR attrition rate for the Support Department by 75% by introducing changes to the process of recruiting CSRs.• Created and implemented training curriculums and materials for Support Team, further increasing employee retention. • Developed metrics for measuring support call drivers and software defect impact analysis, resulting in greater visibility in quantifying support labor costs resulting from software bugs. • Increased Support Department’s CSAT average from 7.8 to 9.2 by implementing improvements to CSR training. while reducing case backlog by 60%.• Reduced customer wait times by introducing Live Agent chat and a self-scheduling tool for customers to schedule their own case appointments in Maxwell’s SalesForce CRM.","duration":"Feb 2011 Feb 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2014","start_date":"Feb 2011","subtitle":"Maxwell Systems","title":"Customer Support Manager"},{"description":"Promoted to this role in Maxwell\'s Professional Services Department to launch their newly-procured Learning Management System, create online, self-paced content for the LMS, and create a Blended Learning Plan for customers to follow during implementation cycle.• Engineered successful launch of Learning Management System, including coordinating with IT department to develop single sign-on (SSO) to provide seamless link to LMS from SalesForce CRM, coordinating with Marketing Department to implement site and page branding consistent with Maxwell’s customer portal, and coordinating with third-party provider to configure online campus.• Improved customer adoption of new software product by providing new customers with a structured curriculum for learning the software, using a combination of online self-paced content and instructor-led training sessions.• Initial member of Maxwell\'s Customer Success Squad; managed customer accounts during post-implementation phase, to ensure their success in adopting Maxwell software in their businesses. Successfully converted \\"at-risk\\"\u200b accounts to sales reference accounts.• Played crucial role in the successful adoption of Maxwell\'s mobile app by developing self-paced training content to support the app, becoming a subject matter expert in the app\'s operation and functionality, guiding customers through the integration of the app with their ERP back office software, and training CSRs to provide effective, competent support of the product.","duration":"Jun 2009 May 2011 2 years","duration_short":"2 years","end_date":"May 2011","start_date":"Jun 2009","subtitle":"Maxwell Systems","title":"Learning Management System Manager/Project Manager"},{"description":"• Provided Level 2/Level 3 technical support for end users of Maxwell Systems software, troubleshooting all accounting, estimating, technical, and operating environment aspects of the program. Performed various repairs on customer data as required.• Developed training curriculum to orient newly hired technicians on each of Maxwell’s product modules. • Reduced customer attrition by becoming primary escalation point for complex issues and/or dissatisfied customers.• Played significant role in introducing Knowledge-Centered Support (KCS) methodology to the Support organization.","duration":"Jun 2004 Jun 2009 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2009","start_date":"Jun 2004","subtitle":"Maxwell Systems","title":"Senior Application Support Technician"}],"url":"https://www.linkedin.com/company/maxwell-systems"},{"company":"Beverly Fabrics, Inc.","company_id":"beverly-fabrics-inc","location":"Soquel, California","positions":[{"description":"• Provided technical/help desk support for store managers and administrative staff. • Configured and installed network systems for retail outlets throughout California (26-store chain), including integration of wireless devices in LAN environments. • Implemented UPC database for 26-unit fabric store chain.• Performed installation/replacement of computer hardware components as required. • Beta-tested proprietary software programs, including writing of operating manuals for those programs, and planning and conducting training seminars for end-users. • Configured and maintained anti-virus protection and file backups for the administrative network and retail outlets. • Assisted the Network Administrator in maintenance and troubleshooting of various network functions. • Researched and assisted in the acquisition of new technologies (software and hardware) for Point of Sale and support functions. • Implemented and maintained Terminal Services over a Virtual Private Network, including support of Terminal Services clients.","duration":"Jan 1999 May 2004 5 years 5 months","duration_short":"5 years 5 months","end_date":"May 2004","start_date":"Jan 1999","subtitle":"Beverly Fabrics, Inc.","title":"Information Services Technician"}],"url":"https://www.linkedin.com/company/beverly-fabrics-inc"}]', '["“I had the pleasure of meeting Alan about 2 years ago when he interviewed with our company for a Customer Support Manager role. Our previous manager had quit out of frustration so whoever took on the role was going to have their work cut out for them. We interviewed several candidates but Alan rose above the others. He made an excellent first impression both in how he presented himself and with the thoughts he shared about how the support team could be if he was offered the position. At the end of the interview, when he handed me a written plan of how he would repair the department, I was blown away! Truth be told, Alan did not meet the goals in his plan - he EXCEEDED them! Within a few months he had a team in place who I regard as the finest support team I have worked with in my 25 years of being in technology, had eliminated the backlog of open support tickets, had created new procedures to streamline the process of replying to support tickets, and opened the lines of communications between support, engineering and sales. Alan always makes sure that our clients are given first class support which has been proven again and again with customer satisfaction scores exceeding any I have ever seen for any support team I have worked with! While someone who can fix a broken process would be enough for many, Alan has done so much more. His team genuinely cares for him and follows his instructions happily and confidently. One of his subordinates recently told me that \\"Alan is the best boss I have ever had, bar none\\". This comes as no surprise as he has the same mutual respect for his team and always has their back. I consider myself very fortunate to work with him and have learned so much from him too! ”","“Alan is very personable, organized, and very detail oriented. I experienced first hand his ability to work with cross functional teams and coordinate training for multiple launches on time without missing a beat. I can highly recommend working Alan if you get an opportunity as I would be happy to have that opportunity again.”"]']### Assistant: The agent's job is to deliver world-class customer service and empower others to do the same. Today, the agent is reaching out to the user because they need to collaborate on a project that requires their expertise in customer support management.
### Human: Agent: ['Hortense (Tess) G.', 'Passionate about Luxury Hospitality, competitive and achiever, my goal is to earn as much experience as I can in the highly demanding service industry to ultimately be a leader in this wonderful environment. Speaks French, English & Spanish. I am a team-player, disciplined, & futuristic.', 'Assistant Front Office Manager at Shutters on the Beach', 'Shutters on the Beach', '[{"company":"Shutters on the Beach","company_id":"shutters-on-the-beach","industry":"Hospitality","location":null,"positions":[{"description":"Responsable for the satisfaction of our guests within a top notch resort environment. Managing the operations through « leading by example » is from now on my main mission.","duration":"Jun 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Shutters on the Beach","title":"Assistant Front Office Manager"},{"description":"Gathered all information needed to anticipate guests’ arrivals and departures, consistentlyworked with my team (housekeeping and guests relations included), holding enough fundsfrom the guests, resolving requests promptly, and exceed guests’ expectations.","duration":"Mar 2019 Jun 2021 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2021","start_date":"Mar 2019","subtitle":"Shutters on the Beach","title":"Front Desk Agent"}],"url":"https://www.linkedin.com/company/shutters-on-the-beach"},{"company":"The Peninsula Hotels","company_id":"the-peninsula-hotels","location":"Los Angeles, CA États-Unis","positions":[{"description":"Assisted the management in both housekeeping and guests’ relations. Reviewedattendance and productivity reports, tracked payroll, kept inventory up-to-date andorganized, inspected the cleanliness and amenities in the rooms, and reported thoroughly. Assisted the management in both housekeeping and guests’ relations. Reviewedattendance and productivity reports, tracked payroll, kept inventory up-to-date andorganized, inspected the cleanliness and amenities in the rooms, and reported thoroughly.","duration":"Sep 2017 Sep 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2018","start_date":"Sep 2017","subtitle":"The Peninsula Hotels","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/the-peninsula-hotels"},{"company":"The Found Hotel","company_id":null,"location":"Région de Greater San Diego, États-Unis","positions":[{"description":"Undertook the safeguard of the clients, controlled waste by evaluating the needs of theoperation, communicated with OTAs to handle reservations, tackled guests’ concerns byreplying to reviews, and set the seal on accounts balancing and batch closures. Undertook the safeguard of the clients, controlled waste by evaluating the needs of theoperation, communicated with OTAs to handle reservations, tackled guests’ concerns byreplying to reviews, and set the seal on accounts balancing and batch closures.","duration":"Jan 2017 Aug 2017 8 months","duration_short":"8 months","end_date":"Aug 2017","start_date":"Jan 2017","subtitle":"The Found Hotel","title":"Night Manager"}],"url":""},{"company":"La Demeure du Parc","company_id":null,"location":"Fontainebleau","positions":[{"description":"Accommodated patrons with reservations for both rooms and the restaurant, advised onthe best options for them and performed as a concierge, looked after the housekeepingdepartment so all rooms were ready by check-in time, and cross-sold the property. Accommodated patrons with reservations for both rooms and the restaurant, advised onthe best options for them and performed as a concierge, looked after the housekeepingdepartment so all rooms were ready by check-in time, and cross-sold the property.","duration":"Jul 2016 Aug 2016 2 months","duration_short":"2 months","end_date":"Aug 2016","start_date":"Jul 2016","subtitle":"La Demeure du Parc","title":"Front Office Supervisor"}],"url":""},{"company":"Hotel Concorde Montparnasse","company_id":"hotel-concorde-montparnasse","location":"Paris, 75014","positions":[{"description":"Assisted late check-ins and early check-outs while supervising the security team towards. I also completed accounting functions such as posting guests expenses for the day and reconciled accounts. Trained on Opera and anticipated on the housekeeping tasks for the day. Assisted late check-ins and early check-outs while supervising the security team towards. I also completed accounting functions such as posting guests expenses for the day and reconciled accounts. Trained on Opera and anticipated on the housekeeping tasks for the day.","duration":"Dec 2015 Jan 2016 2 months","duration_short":"2 months","end_date":"Jan 2016","start_date":"Dec 2015","subtitle":"Hotel Concorde Montparnasse","title":"Night Auditor"}],"url":"https://www.linkedin.com/company/hotel-concorde-montparnasse"},{"company":"Hostal de La Gavina","company_id":"hostal-de-la-gavina","location":"S\'Agaro","positions":[{"description":"Greeted tourists warmly by personalizing my services, helped them resolving any requeston the phone and physically, toured patrons so they could visualize our rooms better,demonstrated polyvalence while adapting to one’s culture and expectations. Greeted tourists warmly by personalizing my services, helped them resolving any requeston the phone and physically, toured patrons so they could visualize our rooms better,demonstrated polyvalence while adapting to one’s culture and expectations.","duration":"May 2015 Oct 2015 6 months","duration_short":"6 months","end_date":"Oct 2015","start_date":"May 2015","subtitle":"Hostal de La Gavina","title":"Front Office Operator"}],"url":"https://www.linkedin.com/company/hostal-de-la-gavina"},{"company":"The Grand Hotel Excelsior","company_id":"grand-hotel-excelsior-malta","location":"The Grand Hotel Excelsior","positions":[{"description":"Served in three different restaurants and experienced every shifts, on massive events as well. Bar-tended for celebrities, worked as a concierge and night-auditor to file daily transactions and post proper charges to corresponding accounts. Served in three different restaurants and experienced every shifts, on massive events as well. Bar-tended for celebrities, worked as a concierge and night-auditor to file daily transactions and post proper charges to corresponding accounts.","duration":"May 2014 Aug 2014 4 months","duration_short":"4 months","end_date":"Aug 2014","start_date":"May 2014","subtitle":"The Grand Hotel Excelsior","title":"Cross-Trainee"}],"url":"https://www.linkedin.com/company/grand-hotel-excelsior-malta"}]', '["Peter McLaughlin “Hortense was one of my best and brightest students. She excelled in every category our Graduate Program and she has the personality and poise to deal with just about any situation. I would highly recommend her for any job in the Hospitality Industry. She is an excellent candidate for senior management. ”","Robertson Hunter Stewart “C\'était une étudiante brillante, mais non-seulement, elle est aussi quelqu\'un qui a une vraie force de caractère et qui ne laisse jamais tomber. C\'était un vrai plaisir de l\'avoir eu comme étudiante. En outre, elle est toujours souriante et d\'humeur égale. Je prédit un super avenir professionelle pour elle. ”"]'] User: ['Amy Vecchione', 'Specialties: Local & Destination Weddings, Honeymoons, Luxury Travel, Incentive Travel, Meetings & Special Events.', 'Special events, travel and tourism professional', 'AVENTINA TRAVEL & EVENTS', '[{"company":"AVENTINA TRAVEL & EVENTS","company_id":null,"location":"New York, New Jersey & Pennsylvania","positions":[{"description":"","duration":"Sep 2005 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Sep 2005","subtitle":"AVENTINA TRAVEL & EVENTS","title":"President"}],"url":""},{"company":"AVENTINA, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2001 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2001","subtitle":"AVENTINA, LLC","title":"President"}],"url":""},{"company":"Alexa Internet","company_id":"alexa-internet","location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Alexa Internet","title":"VP, Marketing & Business Development"}],"url":"https://www.linkedin.com/company/alexa-internet"},{"company":"NY Waterway Ferries and Sightseeing Cruises","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1994 1999 5 years","duration_short":"5 years","end_date":"1999","start_date":"Dec 1994","subtitle":"NY Waterway Ferries and Sightseeing Cruises","title":"VP Sales & Marketing"}],"url":""},{"company":"Lifetime Television","company_id":"aenetworks","location":"","positions":[{"description":"","duration":"1988 1994 6 years","duration_short":"6 years","end_date":"1994","start_date":"1988","subtitle":"Lifetime Television","title":"VP, Eastern Region Sales"}],"url":"https://www.linkedin.com/company/aenetworks"},{"company":"General Electric Company","company_id":"ge","location":"","positions":[{"description":"","duration":"1984 1988 4 years","duration_short":"4 years","end_date":"1988","start_date":"1984","subtitle":"General Electric Company","title":"Marketing & Media Manager"}],"url":"https://www.linkedin.com/company/ge"},{"company":"Reliance Electric Company","company_id":null,"location":"","positions":[{"description":"","duration":"1979 1982 3 years","duration_short":"3 years","end_date":"1982","start_date":"1979","subtitle":"Reliance Electric Company","title":"Sales Engineer"}],"url":""}]', '["Jen Slaw “I love working with Amy! She is a master at creating unique and beautifully interesting events. In a business that involves the coordination of many moving parts, she is highly organized and attentive to detail while maintaining a calm, friendly and fun presence. She is generous, understanding, flexible and adaptable, and also firmly takes control when necessary. Amy is extremely inventive and creative, and a natural connector, has a knack for tapping into her extensive network to bring together the right combination of people for an event or project. I had the pleasure of working with Amy on her award winning \\"Miracle on the Hudson\\" Reunion event, as well as at my own wedding - at which I could actually relax, have fun and eat, knowing the details were in her capable hands! ”","Geraldine Newman “Amy\'s combination of business acumen, people skills and the ability to bring resources together make her a special asset to any venture.”"]']### Assistant: The agent's job is to handle luxury travel and special events, and today, the agent is reaching out to the user because they need assistance with planning a destination wedding and honeymoon.
### Human: Agent: ['Asim Bawany', 'We create solutions for complex issues and challenges that business enterprises encounter daily. Our innovative team consists of pioneers in developing custom websites, enterprise software, complex applications, and diverse digital products.Email: asim@codup.ioExpertise:• Software development.• eCommerce store development.• Custom API development and integration.• Integrations with CRM, ERP, Logistics, Inventory Management, etc.• Custom feature development.• Payment and POS Integrations.• Process and Marketing automation.', 'CEO at Codup and B2BWoo \| Entrepreneur \| eCommerce Enabler \| Digital Transformer \| Expert at Being a Jack of All Trades \| ManU Fanboy', 'Codup', '[{"company":"Codup","company_id":"codup","industry":"Information Technology and Services","location":"Karachi, Pakistan","positions":[{"description":"I co founded Codup with my brother with very humble beginnings in September of 2012. We started out building very simple HTML and Wordpress sites, from there we have now grown into a seasoned and vetted team of professionals with several medium to large projects under our belt and more on the way!Today, Codup specializes in delivering complex E-commerce and payment solutions, Advanced Systems Integration and Building out and Maintaing SaaS and PaaS products from scratch as well as Enterprise Applications and Platforms. Our unique culture and mature processes not only ensure quality work but also help us deliver stable, scale-able long term solutions to our clients and fulfilling careers to our team members.As Co Founder and Partner for Business Development, my core responsibilities Include:- Setting the Direction and areas of focus for Codup- Identifying new opportunities and markets to enter- Driving innovation and research to keep Codup relevant and competitive- Creating and implementing cross team systems and processes to ensure smooth execution of projects- Creating and implementing business development processes to ensure a steady pipeline of new opportunities - Networking and Reaching out to new and existing clients/opportunities- Engaging and subsequently closing prospective clients","duration":"Sep 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Codup","title":"Co Founder - Business Development and Growth"}],"url":"https://www.linkedin.com/company/codup"},{"company":"Content Infantry","company_id":null,"location":"Karachi, Pakistan","positions":[{"description":"A custom content writing service geared to online entrepreneurs and online businesses. High quality, reasonable prices and reliable lead times. A custom content writing service geared to online entrepreneurs and online businesses. High quality, reasonable prices and reliable lead times.","duration":"Jun 2011 Aug 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2014","start_date":"Jun 2011","subtitle":"Content Infantry","title":"CEO"}],"url":""},{"company":"Big Moose Marketing","company_id":null,"location":"Birmingham, Alabama Area","positions":[{"description":"","duration":"Sep 2012 Feb 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2014","start_date":"Sep 2012","subtitle":"Big Moose Marketing","title":"Managing Partner"}],"url":""},{"company":"Good News Network","company_id":"good-news-network-llc","location":"","positions":[{"description":"Niche Internet Marketing Startup. Niche Internet Marketing Startup.","duration":"Mar 2010 Feb 2013 3 years","duration_short":"3 years","end_date":"Feb 2013","start_date":"Mar 2010","subtitle":"Good News Network","title":"Entrepreneur"}],"url":"https://www.linkedin.com/company/good-news-network-llc"},{"company":"LTseo","company_id":null,"location":"Perth, Australia","positions":[{"description":"JV and Affiliate Manager for Daniel Turner and Marc Lindsay JV and Affiliate Manager for Daniel Turner and Marc Lindsay","duration":"Oct 2010 Oct 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2012","start_date":"Oct 2010","subtitle":"LTseo","title":"Promotions Manager"}],"url":""},{"company":"TSP & The Clicker Girls","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"TSP & The Clicker Girls","title":"Project Manager"}],"url":""},{"company":"Artistic Milliners","company_id":null,"location":"","positions":[{"description":"Apparel Merchandising and Product Development Apparel Merchandising and Product Development","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Artistic Milliners","title":"Merchandizer"}],"url":""},{"company":"Power of choice coaching inc","company_id":null,"location":"Ontario, Canada","positions":[{"description":"","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Power of choice coaching inc","title":"Sales Executive"}],"url":""},{"company":"AllStar Communication","company_id":null,"location":"","positions":[{"description":"Business Development, Call Center Management, Team Building and Recruiting Business Development, Call Center Management, Team Building and Recruiting","duration":"Jun 2008 Mar 2009 10 months","duration_short":"10 months","end_date":"Mar 2009","start_date":"Jun 2008","subtitle":"AllStar Communication","title":"Business Developer"}],"url":""},{"company":"Dadabhoy Textile Sourcing","company_id":null,"location":"","positions":[{"description":"","duration":"2009 2009 less than a year","duration_short":"less than a year","end_date":"2009","start_date":"2009","subtitle":"Dadabhoy Textile Sourcing","title":"Merchandiser"}],"url":""},{"company":"Ensign Communiqué, Shaheen Foundation PAF","company_id":"ensign-communique-shaheen-foundation-paf","location":"","positions":[{"description":"Lead a team of call center agents. Lead a team of call center agents.","duration":"Sep 2006 Oct 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2007","start_date":"Sep 2006","subtitle":"Ensign Communiqué, Shaheen Foundation PAF","title":"Team Leader"}],"url":"https://www.linkedin.com/company/ensign-communique-shaheen-foundation-paf"}]', '["Jackie G. “Asim is an outgoing organized professional who was the calm in the storm of Venuetown\'s software development. His abilities to put the customer at ease in a friendly and competent manner was refreshing. His early stage advise was on point and well after completion of the project, he made himself available to answer questions. ”","Doren Aldana “Asim comes with my highest recommendations. He is always coming up with new ideas to assist his clients. I admire him for creative work and willingness to give first. You\'d be doing yourself a favor to align yourself with Asim as I have!”","Kevin Perry “We have used Asim almost EXCLUSIVELY to write all our content for our niche website business, as well as our personal websites. Asim has been an absolute pleasure to work with and I look forward to a long standing business relationship.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to develop custom websites and enterprise software, and today the agent is reaching out to the user because they need assistance in planning and managing a high-profile client event.
### Human: Agent: ['Bess Chuang', 'Self-directed and driven with a strength for blending creativity and pragmatism in the design, development, and execution of programmatic success. Consistently demonstrates emotional intelligence and exceptional interpersonal skills to engage and collaborate with various stakeholders, honoring their diverse perspectives and unique strengths. Notable problem-solving and strategic-planning capabilities with a proven record of optimizing systems and processes. Highly inquisitive, organized, analytical, methodical, and a quick study.', 'People Experience & Culture \| Learning & Development \| Diversity, Equity & Inclusion', 'City Year', '[{"company":"City Year","company_id":"city-year","industry":"Non-profit Organizations","location":null,"positions":[{"description":"","duration":"Aug 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Aug 2019","subtitle":"City Year","title":"Director of People Experience & Culture"},{"description":"","duration":"May 2017 Aug 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2019","start_date":"May 2017","subtitle":"City Year","title":"Director of People Strategy"},{"description":"","duration":"Sep 2016 May 2017 9 months","duration_short":"9 months","end_date":"May 2017","start_date":"Sep 2016","subtitle":"City Year","title":"Senior Manager, People Strategy"},{"description":"","duration":"Aug 2013 Sep 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2016","start_date":"Aug 2013","subtitle":"City Year","title":"Senior Manager, Learning & Development"},{"description":"","duration":"Jul 2010 Jul 2013 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2013","start_date":"Jul 2010","subtitle":"City Year","title":"Manager, Learning & Development"},{"description":"","duration":"Oct 2007 Jul 2010 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jul 2010","start_date":"Oct 2007","subtitle":"City Year","title":"Project Manager, Organizational Development"}],"url":"https://www.linkedin.com/company/city-year"},{"company":"Suffolk University","company_id":"suffolk-university","location":null,"positions":[{"description":"","duration":"Jul 2006 Jul 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2007","start_date":"Jul 2006","subtitle":"Suffolk University","title":"Associate Director of Student Activities"},{"description":"","duration":"Jul 2003 Jul 2006 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2006","start_date":"Jul 2003","subtitle":"Suffolk University","title":"Assistant Director of Student Activities"}],"url":"https://www.linkedin.com/company/suffolk-university"},{"company":"University of Michigan","company_id":"university-of-michigan","location":"","positions":[{"description":"","duration":"Jun 1999 Jun 2001 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2001","start_date":"Jun 1999","subtitle":"University of Michigan","title":"Program Assistant, Dialogues on Diversity"}],"url":"https://www.linkedin.com/company/university-of-michigan"}]', '["Roxanna Garcia Marcus “Bess is a brilliant and gifted professional that I have had the pleasure of calling a colleague and friend for over three years. She is the best project manager I have ever worked with. No matter the task or project, she has a way of breaking things down into chunks that allows those involved to feel a sense of clarity, possibility, and excitement about the project ahead. She keeps people on task in a way that is kind and firm – helping teammates feel valued and seen while ensuring the project moves forward. Her ability to toggle between the granular and big picture is impressive, and this skill enables her to elevate critical points before they potentially impact a project. When I am working with her, I feel more confident and enthusiastic about my work. She is kind, funny, and smart. Her presence makes any team stronger. I recommend her without hesitation!”","Thuy Le (she/hers) “I had the chance to work with Bess at City Year for seven years. Bess and I worked on projects together, but I was drawn to her as a natural collaborator and thought partner even when we didn\'t because of her skillful inquiry, authenticity, and challenge to me to think more critically. She has an explicit eye towards equity and a knack for making others who share the same space feel heard and recognized. I\'ve learned how to be a better facilitator and project manager by seeing her in action, and consider her one of my most trusted colleagues.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support, and today the agent is reaching out to the user because they need assistance troubleshooting a software issue.
### Human: Agent: ['Jose Soliz', 'I am a generalist that loves to learn, solve problems, and build professional relationships, which has provided me with the expertise necessary to succeed in various roles and organizations throughout my career. I started my career in the U.S. Army as an Infantry Soldier. While enlisted, I honed and tested my mental and physical abilities and gained the self-discipline and confidence required to succeed. While on active duty, I earned numerous medals and promotions, achieving Sergeant (E5) rank in less than three years. Since then, I have spent most of my career working in Energy with Oil & Gas Services Companies. Like the military, I started at the bottom, learned the business from the ground up, and augmented my field experience with industry certifications and training. My efforts paid off, and my employers entrusted me to grow revenues by providing excellent service to existing clients, capturing new business, expanding into new markets, and introducing new products. In early 2020 I felt like a change was needed to further my growth, so I transitioned my focus away from work to think and formulate a plan for the next chapter of my career. During this time, I have been exploring new career paths in Podcasting, Cyber Security, Cloud Computing, Technology, and Finance by securing industry certifications and higher education courses. When I am not working or studying, I enjoy spending time with my family, golfing, playing poker, cooking, and exercising.', 'Business Development Expert \| Energy Pro \| Podcast Host', 'Oil and Gas Global Network', '[{"company":"Oil and Gas Global Network","company_id":"oilandgasglobalnetwork","industry":"Broadcast Media","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Oil and Gas Global Network","title":"Podcast Host"}],"url":"https://www.linkedin.com/company/oilandgasglobalnetwork"},{"company":"Churchill Drilling Tools","company_id":"churchill-drilling-tools","location":null,"positions":[{"description":"","duration":"Nov 2018 Jan 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2020","start_date":"Nov 2018","subtitle":"Churchill Drilling Tools","title":"Vice President - Sales (Americas)"},{"description":"","duration":"Jul 2018 Nov 2018 5 months","duration_short":"5 months","end_date":"Nov 2018","start_date":"Jul 2018","subtitle":"Churchill Drilling Tools","title":"Regional Account Manager"}],"url":"https://www.linkedin.com/company/churchill-drilling-tools"},{"company":"MULTILIFT","company_id":"multilift-wellbore-technology","location":"Houston, Texas Area","positions":[{"description":"","duration":"Jul 2016 Sep 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2017","start_date":"Jul 2016","subtitle":"MULTILIFT","title":"Business Development"}],"url":"https://www.linkedin.com/company/multilift-wellbore-technology"},{"company":"T H Hill Associates, Inc.","company_id":"th-hill-associates","location":null,"positions":[{"description":"","duration":"May 2012 Feb 2016 3 years 10 months","duration_short":"3 years 10 months","end_date":"Feb 2016","start_date":"May 2012","subtitle":"T H Hill Associates, Inc.","title":"Account Representative"},{"description":"","duration":"Jun 2011 May 2012 1 year","duration_short":"1 year","end_date":"May 2012","start_date":"Jun 2011","subtitle":"T H Hill Associates, Inc.","title":"Technical Recruiter"},{"description":"- Provided clients with third-party QA/QC services at OEM facilities and onshore rig sites - monitored NDT inspection, assembly, and testing of downhole drilling and completion equipment - Addressed equipment and procedural non-conformances with OEM and inspection personnel - Performed drilling rig and machine shop audits - Supported 24/7 operations during 30-day rotation in the Barnette Shale region - Complied end of job reports with details, findings, corrective actions, and supporting photosTraining - Field Technician Orientation Course - DS-1 Fourth Edition School - Basic DS-1 Training - Liquid Penetrant Testing - Magnetic Particle Testing","duration":"Apr 2010 Jun 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2011","start_date":"Apr 2010","subtitle":"T H Hill Associates, Inc.","title":"Quality Assurance Technician"}],"url":"https://www.linkedin.com/company/th-hill-associates"},{"company":"Oceaneering","company_id":"oceaneering","location":"Houston, Texas, United States","positions":[{"description":"Hired as an Inspector I to support operations in the Gulf of Mexico region. - Maintained 24/7 on-call availability - Preplanned, briefed, monitored, recorded, and complied final inspection reports- Supported level II & III underwater inspections of fixed platforms and structures - Promoted to Inspector II - Conducted individual and team level I topside inspection operations - Conducted team rope-access inspection operations Training and Certifications - NCCER - Abnormal Operating Conditions - Field Operations - NACE - Offshore Corrosion Assessment Training (O-CAT Technician) - SPRAT - Level I rope access Technician - 40 Hour Radiation Safety Course - Safe Gulf - Offshore Water Survival (HUET) - Heat Treatment Level I","duration":"Oct 2008 Apr 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2010","start_date":"Oct 2008","subtitle":"Oceaneering","title":"Inspector II"}],"url":"https://www.linkedin.com/company/oceaneering"},{"company":"US Army","company_id":"us-army","location":"Various (Worldwide)","positions":[{"description":"Enlisted as a Private (E1) and selected Eleven Bravo (11B) Infantryman as my Military Occupational Specialty (MOS). Graduated from Basic Combat Training and Advanced Individual Training (AIT) at Fort Benning.Assigned to Delta Co. 1st Battalion, 9th Infantry Regiment at Camp Casey in S. Korea. - Served as a Bradley Fighting Vehicle Driver - Promoted to Private (E2) - Completed (40-hour) course on Precision Gunnery Systems - Trained in weapon systems, communications, mechanics, tactics, and combatives - Promoted to Private First Class (E3) - Completed the \\"Manchu Mile\\" 25-mile ruck march (x2) Volunteered to deploy with Charlie Co. 1st Battalion, 9th Infantry Regiment to the Ramadi, Iraq. - Served as a Squad Designated Marksman - Promoted to Specialist (E4) - Completed Advanced Marksmanship Training (pre-deployment) - Promoted to Team Leader (Corporal E4) and assigned soldiers to lead, mentor, and train - Promoted to Sergeant (E5) Completed Tour of Duty and demobilized to Fort Carson, Colorado- Honorably DischargedAwards and Decorations - Purple Heart - Army Commendation Medal - Army Achievement Medal (x3) - Navy & Marine Corps Achievement Medal - National Defense Service Medal - Korea Defense Service Medal - Global War on Terrorism Service Medal - Iraq Campaign Medal - Combat Infantry Badge","duration":"Oct 2002 Dec 2005 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2005","start_date":"Oct 2002","subtitle":"US Army","title":"Infantry Team Leader"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Joseph Falbo “Jose has been so great at providing me Sales Coaching in my role as a sales rep with a small business. I knew I needed some guidance to enhance my selling techniques. Based on Jose\'s experience, he was able to help significantly. I wanted in-depth one on one coaching, and he was definitely able to provide it. We have met virtually and in person where we went over everything from the 60,000\' overview of my goals to the in-the-weeds daily tactics. He is actively involved, reaches out regularly to see how he could be of assistance, straight forward, and a great mentor. His coaching has been exceptionally beneficial and gave me the tools and confidence to better approach clients, prospect with purpose, and enhance my day to day sales activities to increase my productivity and sales. I highly recommend Jose for anyone looking to refine your sales methods, create a sales plan, and improve performance.”","LinkedIn User “Jose is very detailed in his proposals with clients. He communicates very well with associates such as myself on client details. He is very persistent and diligent. Jose does his job very well.”"]'] User: ['Erika Bishop', 'Selling fine kitchenware and skads of foodie finds in southern Oregon since 1992.', 'Shop Owner at The Pot Rack', 'The Pot Rack', '[{"company":"The Pot Rack","company_id":null,"location":"United States","positions":[{"description":"Fine kitchenware store in historic Jacksonville, OR Fine kitchenware store in historic Jacksonville, OR","duration":"Sep 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Sep 2020","subtitle":"The Pot Rack","title":"Shop Owner"}],"url":""},{"company":"Erika Bishop Marketing","company_id":null,"location":"","positions":[{"description":"Marketing consulting. Marketing consulting.","duration":"Jan 2008 Sep 2020 12 years 9 months","duration_short":"12 years 9 months","end_date":"Sep 2020","start_date":"Jan 2008","subtitle":"Erika Bishop Marketing","title":"Owner"}],"url":""},{"company":"Adept Networks, Club Northwest, Bob Drake Reproductions, Playcraft Systems, and Coast Truck Centers","company_id":null,"location":"Rogue Valley, Oregon","positions":[{"description":"Launched marketing departments in the Rogue Valley for Health/Wellness, manufacturing, B2B and retail companies. Launched marketing departments in the Rogue Valley for Health/Wellness, manufacturing, B2B and retail companies.","duration":"Jan 2014 Aug 2020 6 years 8 months","duration_short":"6 years 8 months","end_date":"Aug 2020","start_date":"Jan 2014","subtitle":"Adept Networks, Club Northwest, Bob Drake Reproductions, Playcraft Systems, and Coast Truck Centers","title":"Marketing Director"}],"url":""},{"company":"Pilot Rock Productions","company_id":null,"location":"Medford, Oregon Area","positions":[{"description":"GM for a HD production company GM for a HD production company","duration":"Apr 2007 Aug 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2008","start_date":"Apr 2007","subtitle":"Pilot Rock Productions","title":"General Manager"}],"url":""},{"company":"Southern Oregon University","company_id":"southern-oregon-university","location":"Ashland, OR","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Southern Oregon University","title":"Adjunct Professor- Broadcast Journalism"}],"url":"https://www.linkedin.com/company/southern-oregon-university"},{"company":"Mail Tribune- Joy Magazine","company_id":null,"location":"Medford, Oregon Area","positions":[{"description":"Creator and Editor of magazine geared toward women. Joy was distributed for more than 12 years throughout southern Oregon and northern California. Creator and Editor of magazine geared toward women. Joy was distributed for more than 12 years throughout southern Oregon and northern California.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Mail Tribune- Joy Magazine","title":"Editor"}],"url":""},{"company":"Food Network","company_id":null,"location":"New York, NY","positions":[{"description":"Network pioneer. Developed and produced thousands of hours of food television. Network pioneer. Developed and produced thousands of hours of food television.","duration":"1995 Apr 2002 7 years","duration_short":"7 years","end_date":"Apr 2002","start_date":"1995","subtitle":"Food Network","title":"Executive Producer"}],"url":""},{"company":"Our Home- Lifetime Television","company_id":null,"location":"New York, NY","positions":[{"description":"Create and produce daily home show for Lifetime/ABC Television Create and produce daily home show for Lifetime/ABC Television","duration":"1993 Sep 1994 1 year","duration_short":"1 year","end_date":"Sep 1994","start_date":"1993","subtitle":"Our Home- Lifetime Television","title":"Executive Producer"}],"url":""},{"company":"CBS This Morning, Sally Jesse Raphael, Joan Rivers","company_id":null,"location":"New York, NY","positions":[{"description":"Talk show Producer- Live and studio Talk show Producer- Live and studio","duration":"1989 1993 4 years","duration_short":"4 years","end_date":"1993","start_date":"1989","subtitle":"CBS This Morning, Sally Jesse Raphael, Joan Rivers","title":"Producer"}],"url":""}]', '["Beth Carey “Erika was my Executive Producer for several years at the Food Network. She was one of my first bosses in television and taught me so much about guest booking as well as field and studio production. As a talk show veteran, she really understood what the audience wanted and what it took to put together a quality show. Erika took pride in executing a great product and expected nothing but the best from her staff. She was a great mentor who valued dedication and hard work while fostering a supportive, team environment. ”","Linda Bowman “It is my pleasure to recommend Erika Bishop as a true media professional with a long list of strengths in her arsenal. I first met Erika at the Medford Mail Tribune where she was tasked with the re-creation of a failing regional magazine. After creating JOY Magazine, Erika served as its editor, while I acted as associate editor. Our monthly meetings, when we brainstormed seasonal themes, developed story ideas, and planned photo shoots were some of the most creative and collaborative meetings of my professional career. During the two years we worked together on JOY Magazine, I watched Erika deftly manage and advise over 50 freelance writer--no easy task. She\'s a big thinker, a true visionary, who has the ability to guide and inspire associates, while also giving them room to grow. Thanks to Erika\'s vision and dedication, JOY Magazine went on to enjoy a 12-year publishing run in the Rogue Valley. Any organization or business would be lucky, indeed, to have Erika Bishop on board. She\'s the real deal. ”","Fiona Willis “I have had the privilege of working with Erika Bishop on several projects--she has been my mentor since I entered the television industry 25+ years ago. Aside from her skill in television and video that speaks for itself, it\'s Erika\'s leadership, project management, high-level thinking and creativity that make her stand out. She has a remarkable ability to look at things in a new way, in a way that others don\'t see, in a way that speaks directly to her audience. So much more than teaching me the skills I needed to be a producer, Erika taught me how to be a good manager--a manager that others would want to exemplify. An organization with Erika on its team, is an organization that is much stronger because of her. ”","LinkedIn User “It is with great pleasure that I recommend Erika Bishop as an undeniable asset for any corporation looking to increase brand awareness and grow professional public relations. I hired Erika as a press consultant for the start up of Donatefruit.com. It was a big task considering the company was unknown and the competition in the fruit gifting world is solid. Erika dug in and made well placed contact within her network of colleagues which ultimately resulted in appearances on two national TV shows (she represented us on camera), press in 3 national magazines, and community support and enthusiasm for the brand as well. Not bad for a startup! The first thing you notice when you meet Erika is her confidence and enthusiasm for her work. Erika has big credentials as a former NYC executive for Food Network and other national productions. As expected, her business savvy is evident. Still, she has a great ability to inspire and lead her team in a collaborative way which makes for a very enjoyable work environment. Without hesitation I happily endorse Erika Bishop.”","Mark Wisnovsky “I have worked with Erika for several years on video productions, joint marketing of wineries and various promotion and marketing projects. She is hard working, very intelligent and knows about marketing. I highly recommend her.”","Marlaine Selip “I had the pleasure of working with Erika on multiple project. I was her supervisor at The Joan Rivers show. Erika was a solid, creative producer who always delivered. She was a great leader to her team. She was a guest on another program that I produced in Chicago she was representing a food brand and did a terrific job in front of the camera. Because she\'s such a talented producer she understands what guests and products and brands need to do to get their message to the audience in an entertaining fashion. I would be delighted to work with her again. She\'s an asset to any organization lucky enough to have her on their staff. ”","Jeremy Holmes “What can\'t I recommend about Erika Bishop? She is a dream to work with and always brings a fresh perspective and a can-do attitude when working on a project. We have worked together for various clients (artisan food as well as corporate) for at least eight years - and during that time I have never been let down by her enthusiasm, energy and talent. Her knowledge of food & photo prep as made her incredibly valuable for my artisan food clients, from Rogue Creamery to Gary West and beyond. She also has a keen understanding of different media and how to best target a particular demographic through the use of photography. Her ability to create recipes for clients is also extremely helpful, having just commissioned her to provide recipes for NuCulture Foods to the delight of all involved. I have no trouble giving Erika my highest recommendation, no matter what your project, Erika will bring her ample experience to bear on it and make it much better than you could imagine. ”"]']### Assistant: The agent's job is to provide business development expertise in the energy industry, while the user is reaching out to the agent because they need guidance on enhancing their selling techniques for their fine kitchenware store.
### Human: Agent: ['Ray Emmanuel M.M.P.A.', 'Experienced Business Development Professional with a demonstrated history of working in the information technology and services industry. Skilled in Procurement Strategy, Sales, Account Management, Nonprofit Organizations, Entrepreneurship, Strategic Partnerships, and Team Building. Strong entrepreneurship professional with a Master of Management focused in Public Administration from University of Phoenix.', 'Capture Manager at Level 5 Consulting', 'Level 5 Consulting', '[{"company":"Level 5 Consulting","company_id":"level-5-consulting","industry":"IT Services and IT Consulting","location":"Luray, Virginia","positions":[{"description":"","duration":"Mar 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Level 5 Consulting","title":"Director Of Sales And Business Development"}],"url":"https://www.linkedin.com/company/level-5-consulting"},{"company":"RAM Consulting Group","company_id":null,"location":"Prince George\'s County","positions":[{"description":"Business Development services. Proposal Mgmt. Staffing Business Development services. Proposal Mgmt. Staffing","duration":"May 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"May 2016","subtitle":"RAM Consulting Group","title":"Director Of Business Development"}],"url":""},{"company":"Leneer Data Assurance Solutions","company_id":"leneer-data-assurance-solutions","location":null,"positions":[{"description":"","duration":"Sep 2017 Mar 2018 7 months","duration_short":"7 months","end_date":"Mar 2018","start_date":"Sep 2017","subtitle":"Leneer Data Assurance Solutions","title":"Federal Account Manager"},{"description":"","duration":"Sep 2013 Mar 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2018","start_date":"Sep 2013","subtitle":"Leneer Data Assurance Solutions","title":"Director Of Business Development"}],"url":"https://www.linkedin.com/company/leneer-data-assurance-solutions"}]', '["Adrian A. Gentry, REALTOR “Ray is the epitome of a Business Development Professional! His hard work, knowledge, tenacity, and intuition places him miles ahead of his competition. Anyone that has the honor of working with Mr. Emmanuel will profit in more ways than one. ”","Amanda Tate , SHRM “Great Professional to have on your Government development department. Ray is punctual and full of knowledge across several verticals . Networking and problem solving comes easy to him ! Ray is a team player and one of my favorite associates to converse with when discussing anything Government Related. You want him in your corner !!!! ”"]'] User: ['Scott Lucier', 'Mr. Lucier is a consultant with 20+ years of experience in providing analysis and solutions within the IT industry. He is an experienced project manager and communicator. ITIL Certified, July 2013 Specialties: Project Management Institute, PMP, September 2008 Cisco Certified Network Administrator, January 2000 Certified NetWare Administrator, November 1996 Microsoft Certified Professional, June 1996 Certified NetWare Engineer, March 1996 Certified Citrix Administrator, January 1996', 'Taking the next level to the next level.', 'World Wide Technology', '[{"company":"World Wide Technology","company_id":"world-wide-technology","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Mar 2016 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Mar 2016","subtitle":"World Wide Technology","title":"Enterprise Solutions, Senior Manager"}],"url":"https://www.linkedin.com/company/world-wide-technology"},{"company":"The Signature Group","company_id":"the-signature-group","location":"","positions":[{"description":"- Provides enterprise end-to-end project and program management for large-scale systems development and deployment- Consults in the areas of technology business case analysis, customer satisfaction, staff management and development, organization change management, enterprise service delivery and strategic planning. - Provides enterprise end-to-end project and program management for large-scale systems development and deployment- Consults in the areas of technology business case analysis, customer satisfaction, staff management and development, organization change management, enterprise service delivery and strategic planning.","duration":"Oct 1997 - Present 24 years 3 months","duration_short":"24 years 3 months","end_date":"Present","start_date":"Oct 1997","subtitle":"The Signature Group","title":"Engagement Manager"}],"url":"https://www.linkedin.com/company/the-signature-group"},{"company":"Uninet","company_id":"uninet","location":"","positions":[{"description":"","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"Uninet","title":"Integration Services Manager"}],"url":"https://www.linkedin.com/company/uninet"},{"company":"Beers + Cutler","company_id":"beers---cutler","location":"","positions":[{"description":"","duration":"1989 1995 6 years","duration_short":"6 years","end_date":"1995","start_date":"1989","subtitle":"Beers + Cutler","title":"Management Information Systems Administrator"}],"url":"https://www.linkedin.com/company/beers---cutler"}]', '["Rich Dobry “I\'ve had the privilege of working with Scott for many years. Scott is very passionate about delivering the best to his clients and making his team improve in leading by example. Scott pushed me every day to be better at what I did, challenged status quo and made sure he didn\'t accept mediocrity, all while keeping a great sense of humor and quick wit. I am a better leader and person through my years of working with Scott. ”","Steven Fulcher “Scott is the most detail oriented person I have ever worked for. He beliefs that the details make the difference. I truly learned a lot working under Scott and would recommend him to anyone.”"]']### Assistant: The agent's job is to provide consulting services in the IT industry. Today, the user is reaching out to the agent because they need assistance with project management and solutions within the IT sector.
### Human: Agent: ['SK Julius Semien - MCSM', 'Financial expertise with broad experience in all aspects of accounting, auditing and financial management within multiple levels of non-profit organizations.Bonded and Safe Environment Certified.Multiple years of direct experience managing, Training , and Consulting multiple levels of mainframe, midrange, desktop, and server disciplines.Specialties: Non-profits /Management, Training, and Consulting of Multiple Mainframe / Midrange / Server Disciplines /Financial adminisitration', 'Webmaster at Knights of Columbus', 'Digital Realty', '[{"company":"Digital Realty","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2011 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"Jan 2011","subtitle":"Digital Realty","title":"Global Critical Systems Adminstrator"}],"url":""},{"company":"Knights of Columbus","company_id":"knights-of-columbus","location":"","positions":[{"description":"","duration":"Sep 1999 - Present 21 years 11 months","duration_short":"21 years 11 months","end_date":"Present","start_date":"Sep 1999","subtitle":"Knights of Columbus","title":"Webmaster/Comptroller/Financial Secretary/Recorder"}],"url":"https://www.linkedin.com/company/knights-of-columbus"},{"company":"Affiliated Computer Services, Inc. (A Xerox Company)","company_id":"xerox-service","location":"","positions":[{"description":"","duration":"Oct 2005 Nov 2010 5 years 2 months","duration_short":"5 years 2 months","end_date":"Nov 2010","start_date":"Oct 2005","subtitle":"Affiliated Computer Services, Inc. (A Xerox Company)","title":"Global Situation Manager - MCSM"}],"url":"https://www.linkedin.com/company/xerox-service"},{"company":"Affiliated Computer Services, Inc. / Zale Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2004 Oct 2005 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2005","start_date":"Aug 2004","subtitle":"Affiliated Computer Services, Inc. / Zale Corporation","title":"Supervisor"}],"url":""},{"company":"Rentway/Rent-a-Center/Sample House","company_id":"rentway","location":"","positions":[{"description":"","duration":"Feb 2001 Aug 2004 3 years 7 months","duration_short":"3 years 7 months","end_date":"Aug 2004","start_date":"Feb 2001","subtitle":"Rentway/Rent-a-Center/Sample House","title":"Consultant"}],"url":"https://www.linkedin.com/company/rentway"},{"company":"Associates Information Services","company_id":"associates","location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Associates Information Services","title":"Lead Information Analyst"}],"url":"https://www.linkedin.com/company/associates"},{"company":"Dallas Area Rapid Transit Systems","company_id":"dallas-area-rapid-transit","location":"","positions":[{"description":"","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"Dallas Area Rapid Transit Systems","title":"IT Analyst II"}],"url":"https://www.linkedin.com/company/dallas-area-rapid-transit"},{"company":"Electronic Data Systems Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 1980 May 1999 18 years 7 months","duration_short":"18 years 7 months","end_date":"May 1999","start_date":"Nov 1980","subtitle":"Electronic Data Systems Corporation","title":"Operations Technical Analyst"}],"url":""}]', '["“With a diverse technical career that includes IT Data Center Operations Facilities, Data Center Operations and Technical Support, as well as strong interpersonal and communication skills, I believe his qualifications will allow him to quickly become a valued member of your team of professionals at your company. His background includes active involvement in the cross-functional management of medium and large projects, as well as concurrent infrastructure projects.”","“I\'ve had the pleasure to work for Julius... He is a well-rounded individual, able to manage and multi-task production issues. He is both technically knowledgable and an excellent people person. He knows how to manage effectively and produce the most efficient and favorable outcome. I highly recommend Julius as a manager and as a technical analyst.”"]'] User: ['Jennifer Black', 'Specialties: + Social Media+ Blogging (Wordpress and other programs)+ Influencer Marketing+ E-mail Marketing (MailChimp, Constant Contact and other programs)+ Marketing Automation+ Volunteer Recruitment and Engagement+ Event Management+ Association Management+ Writing+ Editing+ Website Management+ Database Management+ Presentation Design+ Project Management', 'Marketing and Communications Strategy, Branding, E-Mail Marketing, Social Media, Marketing Automation, Content Creation', 'Decor for Doors', '[{"company":"Decor for Doors","company_id":null,"location":"Springfield, Missouri Area","positions":[{"description":"- Social Media Management- E-mail Marketing- Influencer Marketing- Search Advertising - Social Media Management- E-mail Marketing- Influencer Marketing- Search Advertising","duration":"Jul 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Decor for Doors","title":"Owner"}],"url":""},{"company":"Native Range","company_id":"native-range","location":"Springfield, Missouri Area","positions":[{"description":"- Helped double revenue annually since its inception- Social Media Management- Product Design- Featured in Springfield News-Leader\'s issue for holiday gift picks - Helped double revenue annually since its inception- Social Media Management- Product Design- Featured in Springfield News-Leader\'s issue for holiday gift picks","duration":"Sep 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Native Range","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/native-range"},{"company":"Self-Employed","company_id":null,"location":"Springfield, Missouri Area","positions":[{"description":"- Social media management- E-mail marketing campaigns- Writing for blogs and web - Social media management- E-mail marketing campaigns- Writing for blogs and web","duration":"May 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"May 2015","subtitle":"Self-Employed","title":"Freelancer"}],"url":""},{"company":"Fish Window Cleaning","company_id":"fish-window-cleaning","location":"Greater St. Louis Area","positions":[{"description":"- Internal and external public relations- Communications with over 200 franchisees and 1,000+ franchise consultants- Managed relationships with bloggers- Social media management- Directed media relations for 250 franchise locations- Top-of-mind e-mail marketing campaigns- Created a crisis communications plan and assembled a crisis communications team - Internal and external public relations- Communications with over 200 franchisees and 1,000+ franchise consultants- Managed relationships with bloggers- Social media management- Directed media relations for 250 franchise locations- Top-of-mind e-mail marketing campaigns- Created a crisis communications plan and assembled a crisis communications team","duration":"Nov 2012 Jul 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2015","start_date":"Nov 2012","subtitle":"Fish Window Cleaning","title":"Communications Specialist"}],"url":"https://www.linkedin.com/company/fish-window-cleaning"},{"company":"Shoeman Water Projects","company_id":null,"location":"","positions":[{"description":"- Set up partnerships with key community organizations and corporations- Volunteer recruitment- Public relations liaison to agency- Social media management- Coordinated move to a new website and updated it regularly - Set up partnerships with key community organizations and corporations- Volunteer recruitment- Public relations liaison to agency- Social media management- Coordinated move to a new website and updated it regularly","duration":"May 2012 Oct 2012 6 months","duration_short":"6 months","end_date":"Oct 2012","start_date":"May 2012","subtitle":"Shoeman Water Projects","title":"Project Director"}],"url":""},{"company":"Missouri Baptist University","company_id":"missouri-baptist-university","location":"","positions":[{"description":"- Redesigned e-newsletter and increased readership by 100% in six months- Wrote and edited copy for alumni e-newsletter, magazine stories, website and invitation copy- Started new Backpack to Briefcase seminar series featuring alumni speakers offering career advice to students- Created Spartan Summer Nights event series featuring local attractions- Coordinated discounts for alumni with vendors and solicited sponsorship for events- Recruited and trained Board of Governors members to increase membership by 100% within eight months","duration":"Jan 2011 Apr 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2012","start_date":"Jan 2011","subtitle":"Missouri Baptist University","title":"Director of Alumni Relations"}],"url":"https://www.linkedin.com/company/missouri-baptist-university"},{"company":"University of Missouri - St. Louis","company_id":"university-of-missouri---st.-louis","location":"","positions":[{"description":"- Won Council for the Advancement and Support of Education (CASE) Bronze Award for Excellence in Alumni Programming – Reunions, Homecoming and Parent Programs for UMSL’s first annual Alumni Weekend- Planned scholarship fundraising events and facilitated the awarding of alumni scholarships to deserving students- Recruited and managed volunteers to serve on alumni committees and chapters- Re-designed mentoring program with a new name, structure, marketing materials, and evaluation tools- Collaborated with development officers to identify top donor prospects and potential alumni volunteers- Managed alumni distribution list and sent e-mails and e-newsletters- Proposed annual budgets for chapters and worked within the parameters to achieve goals- Regularly met with alumni to determine their affinity for the university and evaluate their giving potential","duration":"Oct 2007 Dec 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2010","start_date":"Oct 2007","subtitle":"University of Missouri - St. Louis","title":"Assistant Director of Alumni Relations"}],"url":"https://www.linkedin.com/company/university-of-missouri---st.-louis"},{"company":"Fontbonne University","company_id":"fontbonne-university","location":"","positions":[{"description":"- Recruited and managed volunteers to serve on alumni committees and help at events- Advised the Student Alumni Association- Coordinated donor recognition events, Reunion Weekend, family events and other alumni events- Served as liaison to various alumni committees- Completed duties of Director during Director’s three-month maternity leave - Recruited and managed volunteers to serve on alumni committees and help at events- Advised the Student Alumni Association- Coordinated donor recognition events, Reunion Weekend, family events and other alumni events- Served as liaison to various alumni committees- Completed duties of Director during Director’s three-month maternity leave","duration":"Oct 2005 Oct 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2007","start_date":"Oct 2005","subtitle":"Fontbonne University","title":"Event Coordinator, Alumni Relations"}],"url":"https://www.linkedin.com/company/fontbonne-university"},{"company":"Kay Group","company_id":null,"location":"","positions":[{"description":"- Association management- Marketing- Membership administration- Financial reconciliations - Association management- Marketing- Membership administration- Financial reconciliations","duration":"Apr 2005 Oct 2005 7 months","duration_short":"7 months","end_date":"Oct 2005","start_date":"Apr 2005","subtitle":"Kay Group","title":"Account Executive"}],"url":""}]', '["LinkedIn User “I had the pleasure of working with Jennifer at the University of Missouri-st. Louis. She has a great work ethic and she gives 110% to what ever she does. Jennifer would be a great asset to any organization.”","Jeffrey Jones “Jennifer is organized, strategic, always professional and willing to take on new challenges with zeal. She has an outstanding work ethic and strives to make the experience for both alumni and volunteers not only valuable, but enjoyable. She is a very collegial member of any team.”"]']### Assistant: The agent's job is to manage and consult multiple levels of mainframe, midrange, desktop, and server disciplines in a non-profit organization, and today, the agent is reaching out to the user because they need assistance with social media management and influencer marketing for their organization.
### Human: Agent: ['Ray Santos', 'Founded in 1990, Sunrise is a Nationwide Professional Services and Solutions firm specializing in areas of Information Technology and Scientific and Clinical Research Staffing. We have a highly dedicated team of certified professionals, with industry and domain experience working routinely on large and specialized projects with our clients. Sunrise is an employee-based company and many of our associates are certified in the above listed skills. Additionally, we also work with our Customers for some of their unique needs requiring specialization in Network Management, High Availability, Disaster Recovery, Security, etc. are assigned in the creation of right solutions for our customers. Towards that end, we work in concert with our customer’s IT management and Vendor programs to ensure right resources Today, Sunrise associates are engaged at a number of customers across Financial Services, Pharmaceutical, Consumer Services, and Entertainment industries to name a few. I can be reached at 732-395-4426 or rsantos@sunrisesys.com Specialties: IT Staffing and Consulting: Clinical and Scientific Staffing: Project Services and Solutions: Our core competencies include: Enterprise Systems Design and Development eRecordation Applications for Government Agencies Application Support Services Systems and Database Management Legacy Application Reengineering Database Migrations', 'Account Manager at Sunrise Systems Inc', 'Sunrise Systems, Inc.', '[{"company":"Sunrise Systems, Inc.","company_id":"sunrise-systems-inc","industry":"Information Technology and Services","location":"Edison, New Jersey","positions":[{"description":"100% remote/ telecommute I.T. staffing across the United States 100% remote/ telecommute I.T. staffing across the United States","duration":"2011 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2011","subtitle":"Sunrise Systems, Inc.","title":"BDM/National Account Manager"}],"url":"https://www.linkedin.com/company/sunrise-systems-inc"},{"company":"COGENT Infotech Corp.","company_id":"cogentinfo","location":"","positions":[{"description":"","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"COGENT Infotech Corp.","title":"Senior Information Technology Recruiter"}],"url":"https://www.linkedin.com/company/cogentinfo"},{"company":"Pyramid Consulting Group","company_id":"pyramid-consulting-group","location":"","positions":[{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Pyramid Consulting Group","title":"I.T. Recruiter"}],"url":"https://www.linkedin.com/company/pyramid-consulting-group"},{"company":"iGate Mastech","company_id":"igate-mastech","location":"","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"iGate Mastech","title":"Senior National Information Technology Recruiter"}],"url":"https://www.linkedin.com/company/igate-mastech"},{"company":"CONSULTING LINKS INC","company_id":null,"location":"","positions":[{"description":"","duration":"1999 1999 less than a year","duration_short":"less than a year","end_date":"1999","start_date":"1999","subtitle":"CONSULTING LINKS INC","title":"Senior Information Technology Recruiter"}],"url":""},{"company":"Aerotek","company_id":"aerotek","location":"","positions":[{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Aerotek","title":"Information Technology Recruiter"}],"url":"https://www.linkedin.com/company/aerotek"}]', '["Joanna Bui “Ray is the best when it comes to communication and delivery. For years he has been consistent, dependable and shown dedication to our client program. It\'s easy to see he understands what we are looking for and is able to properly relay that to his team. This is reflected in the resumes we receive and the offers extended to his candidates. I highly recommend working with Ray if you have the opportunity! ”","Vignesh Kumar “\\"Genuine Expert’ is the phrase that comes to my mind when I think about Ray, It was really wonderful working with Ray for more than 3 years and has exceptional expertise in Leadership and Motivation. He helped me a lot to enhance my skills in US recruitment process life cycle. He always spread positivity and someone who can bring the best in you, He has great work ethics and I strongly recommend Ray..!!”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to handle IT staffing and consulting at Sunrise Systems, Inc. Today, the user is reaching out to the agent because they need assistance with recruiting a lead designer for their company.
### Human: Agent: ['Matthew Moseley', 'Matthew Moseley is a communications strategist and a principal at InterMountain Corporate Affairs in Denver, Colorado and he has spent his career at the intersection of public policy, business and government. He has managed many communications and public affairs projects for corporations and organizations such as, Xcel Energy, the University of Colorado Law School, Delta Dental, Kaiser-Hill (CH2M-Hill at Rocky Flats), the Colorado Division of Housing, RTD, Vail, Golden and Breckenridge. No communication challenge is too big or small—or even too bizarre. Moseley was hired by Johnny Depp to be the family spokesperson and communications director for Hunter S. Thompson’s funeral and ash-blast. He was also the family spokesperson for Lisl Auman who was freed from prison from a lifetime sentence for felony murder. Moseley served as the communications director for the Colorado Senate under President Joan Fitz-Gerald. He was a press officer for the United States Olympic Committee at the 2004 games in Athens, Greece, where he wrote numerous articles for national publications and was “Our man inside the Olympics” for the Denver Post. Other experiences include being the national field director for Rock the Vote in Los Angeles in 1997. In 1998, he served as the deputy press secretary under White House communications director Mike McCurry for the Denver Summit of the Eight (G7 Summit). Matt is a frequent writer and commentator on issues for the press. He has written a book called “Dear Dr. Thompson: Inside the last great Gonzo crusade to abolish Felony Murder and free Lisl Auman from prison” to be published in October in 2009.Specialties: Excellent at development and execution of public affairs and communication strategies and demonstrated success advancing agendas through media affairs; Strong relationships with media, elected officials and decision makers. My specialities encompass all aspects of communications and public relations including acting as a spokesperson, message development, speech writing, authoring press releases and opinion editorials, crisis management and producing large events.', 'Communications Strategist and Principal at InterMountain Corporate Affairs', 'InterMountain Corporate Affairs', '[{"company":"InterMountain Corporate Affairs","company_id":null,"location":"","positions":[{"description":"Advice. Advocacy. Accomplishment. An integral member of the Colorado business and political communities since 1991, InterMountain Corporate Affairs has the experience, relationships and know-how to effectively craft and deliver crucial messages to customers, employees and stakeholders – as well as to legislators, regulators, community groups and the media. No matter your business, no matter your audience, no matter your challenge – InterMountain can take your organization where you want it to go.","duration":"Jan 2009 - Present 12 years 8 months","duration_short":"12 years 8 months","end_date":"Present","start_date":"Jan 2009","subtitle":"InterMountain Corporate Affairs","title":"Principal"}],"url":""},{"company":"Joan Fitz-Gerald for U.S. Congress","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2007 Aug 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2008","start_date":"Aug 2007","subtitle":"Joan Fitz-Gerald for U.S. Congress","title":"Communications Director"}],"url":""},{"company":"GBSM","company_id":null,"location":"","positions":[{"description":"Clients included Johnny Depp on communications for Hunter Thompson funeral, media for dedication ceremony of new Wolf Law Building at UC Boulder with Supreme Court Justice Stephen Breyer, project manager for Kaiser-Hill (CH2M) on close-out of Rocky Flats, Xcel Energy, Colorado Division of Housing, Delta Dental and Children’s Hospital","duration":"Mar 2005 Aug 2007 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2007","start_date":"Mar 2005","subtitle":"GBSM","title":"Senior Associate"}],"url":""},{"company":"Senate Democratic Caucus Colorado State Capitol","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2002 Mar 2005 2 years 4 months","duration_short":"2 years 4 months","end_date":"Mar 2005","start_date":"Dec 2002","subtitle":"Senate Democratic Caucus Colorado State Capitol","title":"Communications Director"}],"url":""},{"company":"United States Olympic Committee","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2004 Aug 2004 1 month","duration_short":"1 month","end_date":"Aug 2004","start_date":"Aug 2004","subtitle":"United States Olympic Committee","title":"Press Officer"}],"url":""},{"company":"Rock the Vote","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Rock the Vote","title":"National Field Director"}],"url":""}]', '["“Matt\'s connections and insight regarding the political channels in Colorado make him a tremendous resource. I\'ve been fortunate to learn about nuances and details to numerous state issues thanks to his professional projects and genuine interest in connecting with policy makers. Matt and I also have a respectful curiousity about each other\'s differences in policy perspectives and he is a convincing advocate for his clients. He is an effective fellow policy professional.”","“Matthew is a great public relations practitioner and wonderful to work with on any project.”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to match healthcare providers with hospitals and communities that need them, and today, the agent is reaching out to the user because they need to discuss a potential partnership opportunity in the healthcare industry.
### Human: Agent: ['Kim Klein', 'MBA, CPA, CMA', 'Controller at Bridges Consumer Healthcare', 'Bridges Consumer Healthcare', '[{"company":"Bridges Consumer Healthcare","company_id":"bridgesconsumerhealthcare","industry":"Manufacturing","location":"Chattanooga, Tennessee, United States","positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Bridges Consumer Healthcare","title":"Controller"}],"url":"https://www.linkedin.com/company/bridgesconsumerhealthcare"},{"company":"Jackson Furniture Industries","company_id":"jackson-furniture-ind","location":"Cleveland, TN","positions":[{"description":"","duration":"Jun 2014 Feb 2021 6 years 9 months","duration_short":"6 years 9 months","end_date":"Feb 2021","start_date":"Jun 2014","subtitle":"Jackson Furniture Industries","title":"Corporate Controller"}],"url":"https://www.linkedin.com/company/jackson-furniture-ind"},{"company":"EnergyEarth","company_id":"energyearth","location":"Chattanooga, Tennessee Area","positions":[{"description":"","duration":"Apr 2011 Jun 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 2014","start_date":"Apr 2011","subtitle":"EnergyEarth","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/energyearth"},{"company":"Incentium","company_id":"incentium","location":"","positions":[{"description":"Lead month end activities including: reconciling the general ledger, booking journal entries, inventory counts, depreciation, calculating complex accruals.Prepare monthly, quarterly and yearly Financial Statements. Build consolidated financial statements using FRX.Responsible for complex reports as requested by the Controller or the CFO.","duration":"Aug 2006 Feb 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Feb 2011","start_date":"Aug 2006","subtitle":"Incentium","title":"Assistant Controller"}],"url":"https://www.linkedin.com/company/incentium"},{"company":"Express Financial Services Chattanooga, TN","company_id":"express-check-advance","location":"","positions":[{"description":"Performed operational audits and a review at over 200 branches in the southeast.Developed audit process for the internal auditors and a separate audit for the divisional managers.Prepared audit summaries for top company officials.Identified thousands of dollars in fraud, and worked with Divisional and Regional Managers to retrieve our assets.Changed and implemented new Policies and Procedures to mitigate losses.","duration":"Nov 2002 Aug 2006 3 years 10 months","duration_short":"3 years 10 months","end_date":"Aug 2006","start_date":"Nov 2002","subtitle":"Express Financial Services Chattanooga, TN","title":"Manager of Intenal Auditors and Loss Prevention"}],"url":"https://www.linkedin.com/company/express-check-advance"}]', '["“In the time I worked with Kim at ECA, LLC, I found her to be diligent, competent, and professional. She handled herself well with internal customers, and performed the auditing job with the utmost professionalism. Kim was dedicated to the organization\'s success, and she took great pride in the fact that her work reflected that commitment. Kim was also available and capable of working on and completing a multitude of special projects outside the scope of her position. Based on my experience working with Kim, I have no reservations about recommending her.”","“Kim is the epitome of a hard worker. She always worked above and beyond in all of her endeavors be it school work, Golf, or her job. She was a great study partner with just the right mix of seriousness with a glint of humor here and there to keep us going. She was one of the better servers at her Restaurant job, and always had repeat customers. Just don\'t play Golf with her: unless you like losing!”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to provide financial consulting services. Today, the agent is reaching out to the user because they need to schedule a meeting to discuss tax planning strategies for the user's dental practice.
### Human: Agent: ['Jordan Caleb Price', 'A collaborative and customer centric sales executive dedicated to offering consultative and strategic direction for organizations undergoing large capital equipment projects. Proven sales success within various healthcare verticals including hospitals, blood centers, laboratories, pharmacies, research facilities, and more. Solution driven sales perspective with the intent on bringing long term value to each organization Helmer partners with.', 'Regional Business Manager \| Helmer Scientific', 'Helmer Scientific', '[{"company":"Helmer Scientific","company_id":"helmerinc","industry":"Medical Equipment Manufacturing","location":null,"positions":[{"description":"Great Lakes - IN, MI, OH, & IL","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Helmer Scientific","title":"Regional Business Manager"},{"description":"","duration":"Apr 2018 Feb 2022 3 years 11 months","duration_short":"3 years 11 months","end_date":"Feb 2022","start_date":"Apr 2018","subtitle":"Helmer Scientific","title":"Account Executive"},{"description":"","duration":"Feb 2015 Feb 2022 7 years 1 month","duration_short":"7 years 1 month","end_date":"Feb 2022","start_date":"Feb 2015","subtitle":"Helmer Scientific","title":"Regional Sales Representative, Great Lakes & Midwest"}],"url":"https://www.linkedin.com/company/helmerinc"},{"company":"Marketshare Plus","company_id":null,"location":"Fort Wayne, Indiana Area","positions":[{"description":"","duration":"Apr 2014 Jan 2015 10 months","duration_short":"10 months","end_date":"Jan 2015","start_date":"Apr 2014","subtitle":"Marketshare Plus","title":"Account Coordinator"}],"url":""},{"company":"Indianapolis Symphony Orchestra","company_id":"indianapolis-symphony-orchestra","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"May 2013 Aug 2013 4 months","duration_short":"4 months","end_date":"Aug 2013","start_date":"May 2013","subtitle":"Indianapolis Symphony Orchestra","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/indianapolis-symphony-orchestra"},{"company":"Ball State University","company_id":"ballstateuniversity","location":"Muncie, Indiana Area","positions":[{"description":"","duration":"Nov 2012 Feb 2013 4 months","duration_short":"4 months","end_date":"Feb 2013","start_date":"Nov 2012","subtitle":"Ball State University","title":"Equipment Room Manager"}],"url":"https://www.linkedin.com/company/ballstateuniversity"}]', '["Abby Martin LaBolle “It is with pleasure that I write in support of Jordan Price. I have had the opportunity to work alongside Jordan since early 2016 as Regional Sales Representatives together at Helmer Scientific. From our initial meeting, I was impressed by Jordan’s professionalism and vast product knowledge. Not only does he have an exceptional, higher-level grasp of the applications of our units, but he also has a tremendous ability to communicate those to our customers in a way that could not even be expected of a sales representative with several times the tenure of Jordan’s. He possesses a nature for selling that simply cannot be taught; he listens to customers, asks questions, listens and asks more, and then presents a valuable solution. Customers value the relationships they have with him because they never feel as if they are being “sold.” Jordan continues communication long after a transaction is completed, and he ensures that he remains a resource for questions and concerns beyond what would ever be asked of him. We are fortunate to work for an organization with premiere products, and the majority of our business comes from inbound requests. What has made Jordan extremely successful throughout his time with Helmer is that he does not settle for just allowing customers to approach him. He is proactive, spending the majority of his days on the phone, contacting cold or warm leads and assessing their needs. I have personally heard him turn what could have been a simple proposal for one or two units now into several units next month. Jordan is motivated, driven, and persistent. His goal is to speak to every customer before sending a single quotation, and as a consistent peak performer, it is a goal that has paid off for him. Jordan is the youngest member of our sales team, yet he continuously outperforms the majority, if not all, of us. Other departments within our company seek his advice and opinions on various product and sales strategies. Management looks to Jordan to assist with training – interns, new regional sales representatives, and new key account managers. The company values Jordan, because they recognize that he epitomizes what a sales representative should be. Purely from a personal standpoint, Jordan is a joy with whom to share a space. Even in the most serious, stressful times, he balances tension with humor. He is genuinely kind and humble, and has a knack for relating to all personality types. He would be an asset to any company anywhere. ”","Scott Sargent “This is an unsolicited recommendation for Jordan Price. I have worked with Jordan for two years and he is one of my favorite colleagues. He is routinely recognized as a top achiever in sales contests and there are reasons for this. The factors that differentiate Jordan and put him in the top 1% of employees include 1.) work ethic - his dedication and focus are evident on a daily basis, 2.) Personality - he is just an interesting person with great connectivity when he meets people, 3.) Strategic - he is always looking for the new ideas and more efficient ways to operate, and lastly 4.) Jordan has a deep sense of caring about your well being and I refer to this as high emotional intelligence. I was fortunate to land Jordan as a sales representative a few years ago and I would highly recommend him to any company that he considers joining up with. If Jordan is a free agent and I have a sales position, I will hire Jordan on my team immediately.”"]'] User: ['Jessica Figueroa', 'Accomplished professional with over 20 Years of Sales & Marketing Experience Administrative & Clerical Expertise Customer Service Leadership Presentation Builder Brand Development Relationship Expert Print, Television and Digital Media Consulting Voice Overs Please email me at figueroa_jessica@rocketmail.com to connect further.', 'Sales and Service Professional', "Chico's FAS, Inc.", '[{"company":"Chico\'s FAS, Inc.","company_id":"chico%27s-fas-inc","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Chico\'s FAS, Inc.","title":"Customer Service Supervisor"},{"description":"","duration":"Sep 2019 Oct 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2021","start_date":"Sep 2019","subtitle":"Chico\'s FAS, Inc.","title":"Senior Specialist"},{"description":"","duration":"Jun 2018 Sep 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2019","start_date":"Jun 2018","subtitle":"Chico\'s FAS, Inc.","title":"Social Media Marketing Specialist"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"},{"company":"McClatchy","company_id":"the-mcclatchy-company","location":"Macon, Georgia Area","positions":[{"description":"Advertising Media Consultant including Digital and Print Advertising Media Consultant including Digital and Print","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"McClatchy","title":"Advertising Consultant"}],"url":"https://www.linkedin.com/company/the-mcclatchy-company"},{"company":"Interpreter/Translator/Writer Freelancer","company_id":null,"location":"http://www.iservicioshispanos.com/","positions":[{"description":"CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer. CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer.","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Interpreter/Translator/Writer Freelancer","title":"Principal Consultant"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"Financial goals expert for consumer and business customers looking to start or solidifying their relationship with Bank of America.","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Bank of America","title":"Personal Banker"},{"description":"Assist in daily operations of bank platform sales and/or teller services as needed.","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Bank of America","title":"Sales and Service Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"AuctionMax of Gwinnett","company_id":null,"location":null,"positions":[{"description":"Through a company initiative, assisted in developing a vehicle finance program and handled all Warranty sales for the auction.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"AuctionMax of Gwinnett","title":"Finance & Warranty Sales Manager"},{"description":"Developed current sales and marketing strategies for up and coming vehicle auction. Was promoted in March into business development of the Finance and Warranty division of the Auction while handling all areas of Social Media for the company.","duration":"Feb 2011 Mar 2011 2 months","duration_short":"2 months","end_date":"Mar 2011","start_date":"Feb 2011","subtitle":"AuctionMax of Gwinnett","title":"Sales & Marketing Director"}],"url":""},{"company":"Telemundo Atlanta","company_id":null,"location":"","positions":[{"description":"Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett. Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett.","duration":"Oct 2010 Mar 2011 6 months","duration_short":"6 months","end_date":"Mar 2011","start_date":"Oct 2010","subtitle":"Telemundo Atlanta","title":"Account Executive"}],"url":""},{"company":"Not Applicable","company_id":"not-applicable","location":"","positions":[{"description":"Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR. Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR.","duration":"Mar 2010 Oct 2010 8 months","duration_short":"8 months","end_date":"Oct 2010","start_date":"Mar 2010","subtitle":"Not Applicable","title":"Independent Business Consultant"}],"url":"https://www.linkedin.com/company/not-applicable"},{"company":"Una Vez Mas/Azteca America Network Affiliate","company_id":"una-vez-mas-azteca-america-network-affiliate","location":"Greater Atlanta Area","positions":[{"description":"After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station. After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station.","duration":"Nov 2008 Mar 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2010","start_date":"Nov 2008","subtitle":"Una Vez Mas/Azteca America Network Affiliate","title":"Local Sales Manager"}],"url":"https://www.linkedin.com/company/una-vez-mas-azteca-america-network-affiliate"},{"company":"Univision Communications","company_id":"univision","location":"","positions":[{"description":"New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events. New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events.","duration":"May 2006 Nov 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2008","start_date":"May 2006","subtitle":"Univision Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/univision"},{"company":"ADESA","company_id":"adesa","location":"","positions":[{"description":"Inside sales and marketing for Auto Auction Inside sales and marketing for Auto Auction","duration":"Jul 2005 Apr 2006 10 months","duration_short":"10 months","end_date":"Apr 2006","start_date":"Jul 2005","subtitle":"ADESA","title":"Marketing Rep"}],"url":"https://www.linkedin.com/company/adesa"},{"company":"Wal-Mart","company_id":"walmart","location":"","positions":[{"description":"Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19! Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19!","duration":"Nov 1999 Oct 2001 2 years","duration_short":"2 years","end_date":"Oct 2001","start_date":"Nov 1999","subtitle":"Wal-Mart","title":"Department Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["Tara Devane-Jones “Having worked closely with Jessica over a two-year span, it is an honor to recommend her. Throughout our working relationship, I have had nothing but positive experiences with her. Jessica is a diligent, conscientious worker who consistently exceeded the expectations of her client\'s. Her sound judgment, problem solving skills, enthusiasm and follow-through would make her an asset to any organization lucky enough to hire her. Regards, Tara Devane-Jones 404-455-0537”","Mark Rotruck “Although we worked in two different departments of our business we had a joint project that we worked on for a time and I was able to observe Jessica closely for a time and found: 1. She always conducts herself as a professional 2. She wants to learn and therefore learns a new task quickly and is proficient early on in a project. 3. She is always upbeat and has an infectious good attitude. 4. She\'s a team player. .”"]']### Assistant: The agent's job is to offer consultative and strategic direction for organizations undergoing large capital equipment projects, and today, the user is reaching out to the agent because they need assistance with brand development and marketing strategies for their sales and service role at Chico's FAS, Inc.
### Human: Agent: ['Teressa Scott', 'I have worked as a real estate agent since 2006 with Coldwell Banker in the toughest market ever! I have experienced success with sellers and buyers. My 20 years previous experience of operating a manufacturing business has been a tremendous influence in my public relation expertise. I have also been involved in remodeling,subcontracting,and interior decorating which tends to give me an advantage in perceiving what "could be" in a house.I have great expectations of continuing to assist in many operations of the real estate industry and being a blessing to all that I come in contact with.', 'Realtor at Coldwell Banker Manor Realty', 'Coldwell Banker Manor Realty', '[{"company":"Coldwell Banker Manor Realty","company_id":"coldwell-banker-manor-realty","industry":"Leasing Real Estate","location":null,"positions":[{"description":"Assist sellers and buyers with their real estate needs. Give tips and recommendations regarding remodeling, decorating, staging, minor repairs, and more.","duration":"Sep 2006 - Present 15 years 3 months","duration_short":"15 years 3 months","end_date":"Present","start_date":"Sep 2006","subtitle":"Coldwell Banker Manor Realty","title":"Sales Agent"},{"description":"Georgia and Alabama Real Estate Agent Assisting buyers and sellers of commercial and residential properties.Providing market analysis for all types of properties.Consultation in home selling preparations.Providing information & references for mortgage lenders.","duration":"Sep 2006 - Present 15 years 3 months","duration_short":"15 years 3 months","end_date":"Present","start_date":"Sep 2006","subtitle":"Coldwell Banker Manor Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/coldwell-banker-manor-realty"},{"company":"Teressa Scott/Owner/Operator","company_id":null,"location":"Georgia","positions":[{"description":"I have been a licensed cosmetologist since 1986. I operated in a shop in Pine Mountain, Ga. in 1986-1987; then began running my own business for the next 5 years. Although I still keep my CE courses and licensed current, I no longer operate a business. I do, however, continue to oblige my family and friends. :) I have been a licensed cosmetologist since 1986. I operated in a shop in Pine Mountain, Ga. in 1986-1987; then began running my own business for the next 5 years. Although I still keep my CE courses and licensed current, I no longer operate a business. I do, however, continue to oblige my family and friends. :)","duration":"1986 2015 29 years","duration_short":"29 years","end_date":"2015","start_date":"1986","subtitle":"Teressa Scott/Owner/Operator","title":"Cosmetologist"}],"url":""},{"company":"Florence Hand Home","company_id":null,"location":"","positions":[{"description":"Medicaid Specialist; Admissions; Customer Service Medicaid Specialist; Admissions; Customer Service","duration":"Nov 2003 Oct 2006 3 years","duration_short":"3 years","end_date":"Oct 2006","start_date":"Nov 2003","subtitle":"Florence Hand Home","title":"Senior Care Systems Analyst"}],"url":""},{"company":"Valley Pallets","company_id":null,"location":"","positions":[{"description":"Sales & Marketing of a specialty crating manufacturing company.Management of 6 offices.Public Relations Sales & Marketing of a specialty crating manufacturing company.Management of 6 offices.Public Relations","duration":"Nov 1978 Nov 1998 20 years 1 month","duration_short":"20 years 1 month","end_date":"Nov 1998","start_date":"Nov 1978","subtitle":"Valley Pallets","title":"President"}],"url":""}]', '["Susannah Haley “Teressa is a complete professional who will do whatever necessary to help those she works with. I highly recommend her services!”","Coldwell-Banker Manor Realty “Teressa is an excellent realtor who is committed to helping her clients receive the best service in the process of buying or selling their property. She has a very good understanding of people and works hard to make sure they are treated fair. She is as tireless worker and dedicated to getting the job done. If your looking for an agent who will really work for you I recomend you give Teressa a call.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to assist sellers and buyers with their real estate needs, and today the user is reaching out to the agent because they need assistance with buying or selling a property.
### Human: Agent: ['Brock Taylor', 'I am a technical sales professional with 11+ years of experience working with software and technical products. I am a detail focused person with a willingness to learn and exceed in my field of work.', 'MQL2 Account Executive at BambooHR', 'BambooHR', '[{"company":"BambooHR","company_id":"bamboohr","industry":"Human Resources Services","location":null,"positions":[{"description":"Working with a handful of others to start an Account Executive team that focuses on MQL2 leads.","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"BambooHR","title":"MQL2 Account Executive"},{"description":"Worked with customers to make sure BambooHR is a good fit for their organization.","duration":"Jun 2021 Sep 2021 4 months","duration_short":"4 months","end_date":"Sep 2021","start_date":"Jun 2021","subtitle":"BambooHR","title":"Account Executive 2"}],"url":"https://www.linkedin.com/company/bamboohr"},{"company":"Teem","company_id":"teem-for-work","location":"Greater Salt Lake City Area","positions":[{"description":"Your Most Valuable Resources Should Work Better TogetherYour people, places, and technology are vital to your business; shouldn’t it be easier to ensure they’re all working together seamlessly? Learn how Teem can help you cultivate a workplace that fuels productivity, efficiency, and creativity. Your Most Valuable Resources Should Work Better TogetherYour people, places, and technology are vital to your business; shouldn’t it be easier to ensure they’re all working together seamlessly? Learn how Teem can help you cultivate a workplace that fuels productivity, efficiency, and creativity.","duration":"Feb 2016 May 2021 5 years 4 months","duration_short":"5 years 4 months","end_date":"May 2021","start_date":"Feb 2016","subtitle":"Teem","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/teem-for-work"},{"company":"Polycom","company_id":"polycom","location":"","positions":[{"description":"At Polycom, we remove the barriers of distance through the power of video collaboration. Our goal is to make it possible for everyone to use video as their preferred way to collaborate—easily, reliably, and securely—regardless of network, carrier, protocol, application, or the device they want to use. As a Territory Account Manager at Polycom I create and maintain strategic partnerships with companies in my territory. I work with large global corporations to daily start ups. In my role I work with members of nearly every team within the company including C Level employees to IT and systems managers. Current duties include, but aren\'t limited to:-B2B sales showcasing Polycoms products and services-Video conferencing infrastructure creative consulting-Account management -Drive sales through strategic industry partners","duration":"Jul 2014 Jan 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2016","start_date":"Jul 2014","subtitle":"Polycom","title":"Territory Account Manager"}],"url":"https://www.linkedin.com/company/polycom"},{"company":"Marketstar","company_id":"marketstar","location":"Ogden, Utah","positions":[{"description":"Worked on the project I was assigned Worked on the project I was assigned","duration":"Jun 2011 Jan 2016 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2016","start_date":"Jun 2011","subtitle":"Marketstar","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/marketstar"},{"company":"NextRoll, Inc. (formerly AdRoll Group)","company_id":"nextroll","location":"Marketstar","positions":[{"description":"Call on potential prospects to evangelize our solutions and manage a book of over 100 clients. In my role, I:• Drive revenue growth through phone-based consultative sales • Make a high volume of outbound sales calls and emails to potential prospects• Educate prospects and develop solutions for their needs using AdRoll\'s advertising solutions• Work with web development for each company to install smart pixel Java script on web pages. • Attend industry conferences to identify new prospects• Develop and maintain agency relationships from C-level to Group Account Director down to specific account teams including Media Planners and Buyers","duration":"Nov 2012 Jun 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2014","start_date":"Nov 2012","subtitle":"NextRoll, Inc. (formerly AdRoll Group)","title":"Sales"}],"url":"https://www.linkedin.com/company/nextroll"},{"company":"Google","company_id":"google","location":"","positions":[{"description":"Partnered with small to medium sized businesses to do Google Offers across the US. Partnered with small to medium sized businesses to do Google Offers across the US.","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Google","title":"Google Sales Rep"}],"url":"https://www.linkedin.com/company/google"}]', '["Austin Miller, MBA “Brock and I had the opportunity to work together for 3+ years at Teem. It wasn\'t long before I learned how unique Brock\'s skillset was. When we started working together, I was building out a Sales Engineering organization that would assist the sales team with technical sales. During that time, I learned that Brock has a very technical skillset, has the ability to breakdown technical concepts, and solve problems for his customers. Without question, Brock is a huge asset with his ability to both understand business and technology in a deep way. Further, Brock has above average Customer Service skills. You won\'t find a more dedicated, talented, and driven business professional than Brock! I would recommend him without reservation to any organization that would be lucky to have him!”","Ransom Wydner “I had the pleasure of working with Brock at Teem for over 3 years. Brock\'s committed to his customers, and helping them achieve their workplace goals. Brock\'s a joy to work with, and a credit to any team he\'s on!”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to work with MQL2 leads as an Account Executive at BambooHR. Today, the user is reaching out to the agent because they need assistance with implementing a new communications strategy for their organization.
### Human: Agent: ['Chantel Arsenault', 'Experienced marketing and communications professional with a demonstrated history of leading digital strategies for consumer packaged goods (CPG) brands. Adept at collaborating with internal and external teams, managing multiple projects with competing priorities while working independently and remotely. With over ten years of experience, I enjoy bringing a brand’s story to life in the digital space, balancing creativity and data to produce engaging content that reaches loyal customers. Key Accomplishments -Helped grow brands to number three in consumer category, with 90% marketshare in foodservice channel. -Worked on SEO strategies that quadrupled CPG brand’s website traffic over 3 years. -Spearheaded creation of brand’s online recipe center, becoming the number one source of search traffic to CPG brand’s website and earning a W3 Silver Award. -Lead an aggressive social media strategy focused on content - leveraging culinary development and creative design services - resulting in 3.5 million social impressions per quarter, and won a social campaign Silver Davey Award. Digital Marketing - Relationship Marketing - Branding - Strategy - Social Media - Content Creation - Photography - Video - E-commerce - SEO/SEM - Email Marketing - Website Launch - Blog Launch - Consumer Insights - New Product Launch - Digital/Print/Native Advertising - Partnerships/ Influencer Outreach - Data Analysis', 'Content Marketing \| Social Media \| Public Relations', 'earthbath®', '[{"company":"earthbath®","company_id":"earthbathpetcare","industry":"Manufacturing","location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Oct 2020","subtitle":"earthbath®","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/earthbathpetcare"},{"company":"Eggs \\"R\\"\u200b Us, Inc.","company_id":"eggs-r-us-inc.","location":"Portland, Oregon, United States","positions":[{"description":"-Work closely with director of sales and marketing to establish key messages and utilize social media channels to convey brand’s quality and mission to loyal consumers. By developing and publishing social media content and running social media advertising, Contented Hen’s following has increased by 121% in one year. Targeted influencer outreach programs have also raised brand awareness in target markets and increased total engagements with the brand’s Instagram account by 214%. -Work closely with director of sales and marketing to establish key messages and utilize social media channels to convey brand’s quality and mission to loyal consumers. By developing and publishing social media content and running social media advertising, Contented Hen’s following has increased by 121% in one year. Targeted influencer outreach programs have also raised brand awareness in target markets and increased total engagements with the brand’s Instagram account by 214%.","duration":"May 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"May 2019","subtitle":"Eggs \\"R\\"\u200b Us, Inc.","title":"Content Marketing Strategist and Consultant"}],"url":"https://www.linkedin.com/company/eggs-r-us-inc."},{"company":"Self Employed","company_id":"nunodemedia","location":"Portland, Oregon, United States","positions":[{"description":"-Provide on-going strategic digital marketing and communications counsel to the CEO of a certified organic body care company. Developing an integrated product launch strategy for North Coast Organics’ new product line, including gaining knowledge of e-commerce and optimizing content for Amazon.-Collaborate on creative ideas and share knowledge of digital marketing processes, platforms and best practices to assist Cohere 20/20 develop early stage food products. -Provide on-going strategic digital marketing and communications counsel to the CEO of a certified organic body care company. Developing an integrated product launch strategy for North Coast Organics’ new product line, including gaining knowledge of e-commerce and optimizing content for Amazon.-Collaborate on creative ideas and share knowledge of digital marketing processes, platforms and best practices to assist Cohere 20/20 develop early stage food products.","duration":"Jul 2017 Feb 2022 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 2022","start_date":"Jul 2017","subtitle":"Self Employed","title":"Content Marketing Strategist and Consultant"}],"url":"https://www.linkedin.com/company/nunodemedia"},{"company":"National Pasteurized Eggs","company_id":"national-pasteurized-eggs","location":null,"positions":[{"description":"Strategically developed, implemented and measured digital marketing strategies that aligned with retail and foodservice business goals. Organized content marketing calendar with internal and external teams, writing and editing copy for press releases, website pages, blog posts, email and social media communications. Established social media marketing strategies that tripled community engagement and won a social campaign Silver Davey Award. Directed ongoing SEO project that resulted in a 57% growth in web traffic in one year and spearheaded creation of brand’s online recipe center that became the number one source of search traffic to brand’s website and earned a W3 Silver Award. Managed public relations initiatives including media outreach, influencer/ blogger programs, an ongoing brand ambassador group and events. Prepared monthly e-newsletter delivered to 17,500 consumers with an average 18% CTR. Coordinated digital advertising campaigns with agency partners continuously A/B testing content and creative to improve performance.","duration":"Sep 2014 Dec 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2016","start_date":"Sep 2014","subtitle":"National Pasteurized Eggs","title":"Content Marketing Manager"},{"description":"Managed the company’s digital presence, including websites, campaign landing pages, blog, an award-winning recipe center, social media channels and e-newsletter. Collaborating on projects that produced original video, photo and recipe content for brand. Built and implemented social media marketing and community management strategies that drove the fastest-growing proportion of visits to CPG brand’s website. Spearheaded online recipe center project, overseeing the addition of recipe content and conversion of company websites to responsive design. Managed formulation of ambassador group that supported brand’s digital goals by developing social media activity, recipes, blog posts and videos. Prepared and published e-newsletter and blog posts. Coordinated digital, print, native and social media advertising campaigns, search engine optimization (SEO) projects for both retail and foodservice websites, and public relations initiatives with external agency partners.","duration":"Sep 2011 Aug 2014 3 years","duration_short":"3 years","end_date":"Aug 2014","start_date":"Sep 2011","subtitle":"National Pasteurized Eggs","title":"Digital Marketing Specialist"},{"description":"Developed consumer packaged goods brand’s presence on social media, establishing the brand’s voice and constructing a number of best practices. Handled consumer inquires through website and social media, constructing customer service process that. Initiated blogger outreach and public relations programs resulting in brand impressions in both print and digital space.","duration":"Aug 2010 Sep 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2011","start_date":"Aug 2010","subtitle":"National Pasteurized Eggs","title":"Social Media Coordinator"}],"url":"https://www.linkedin.com/company/national-pasteurized-eggs"},{"company":"ExamOne, a Quest Diagnostics Company","company_id":"examone","location":"Indianapolis, Indiana","positions":[{"description":"Coordinated industry events, conferences and presentations to strengthen presence in local market. Managed updates to Indianapolis office\'s website, social media efforts, monthly e-newsletter and production of marketing collateral. Coordinated industry events, conferences and presentations to strengthen presence in local market. Managed updates to Indianapolis office\'s website, social media efforts, monthly e-newsletter and production of marketing collateral.","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"ExamOne, a Quest Diagnostics Company","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/examone"},{"company":"Ball State University Marketing and Communications","company_id":"ballstateuniversity","location":"Muncie, Indiana","positions":[{"description":"Researched university story topics, conducted interviews, wrote and published online articles. Was provided with photography and videography training and equipment to capture media as needed. Edited online articles into press releases and pitched them to local and regional news media resulting in numerous media placements. Researched university story topics, conducted interviews, wrote and published online articles. Was provided with photography and videography training and equipment to capture media as needed. Edited online articles into press releases and pitched them to local and regional news media resulting in numerous media placements.","duration":"Aug 2006 May 2007 10 months","duration_short":"10 months","end_date":"May 2007","start_date":"Aug 2006","subtitle":"Ball State University Marketing and Communications","title":"Junior Writer"}],"url":"https://www.linkedin.com/company/ballstateuniversity"},{"company":"Cardinal Communications","company_id":"cardinal-communications","location":"Muncie, Indiana","positions":[{"description":"Collaborated with a team to produce a public relations strategy for growing purchases of the Indiana Department of Natural Resources license plate. As a member of the student-run, PRSSA-affiliated, creative communications agency I gained valuable experience conducting quantitative and qualitative research, and writing and presenting strategic plans. Collaborated with a team to produce a public relations strategy for growing purchases of the Indiana Department of Natural Resources license plate. As a member of the student-run, PRSSA-affiliated, creative communications agency I gained valuable experience conducting quantitative and qualitative research, and writing and presenting strategic plans.","duration":"Aug 2006 May 2007 10 months","duration_short":"10 months","end_date":"May 2007","start_date":"Aug 2006","subtitle":"Cardinal Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/cardinal-communications"}]', '["Sarah Highlen “I\'ve worked with Chantel on dozens of projects, from integrated digital campaigns, social media initiatives and content strategy to website development, SEO and marketing metrics. I really enjoy partnering with Chantel, and our whole team always looks forward to working with her. She comes armed with fresh creative ideas, and at the same time she’s a wonderful collaborator who is always open to others’ input in developing those ideas. Chantel brings serious professional expertise and great positive energy to every project.”","Meredith Bay-Tyack “I enjoyed working with Chantel on a variety of social media and public relations projects. She was always thoughtful, professional and energetic, all while staying focused on what would have the biggest impact for her company and brand. I appreciate Chantel\'s skill in planning for larger, long-term marketing goals as well as drilling down on the aim of individual programs and activities. Her ability to delegate as well as her trust and willingness to collaborate shaped our successful working relationship.”"]'] User: ['Carli LaPlant', 'Ecommerce Marketer specializing in marketing automations/email marketing, campaign and brand management. I am passionate about using my creativity and analytical skills to help grow and build brands! Skilled in Adobe creative suite, Wordpress, Web design, Active Campaign, Shopify, Mail Chimp, Salesforce, Facebook advertising, Excel, Iterable, HTML and CSS, email on acid. Self motivated \| Entrepreneurial minded \| Globetrotter \| Foodie \| Sports fanatic \| Designer', 'Campaign Management \| Lifecycle Marketing \| Digital Marketing \| Ecommerce', 'Jane.com', '[{"company":"Jane.com","company_id":"very-jane","industry":"Retail","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Jane.com","title":"Email Marketing Specialist"},{"description":"","duration":"Aug 2019 Jun 2020 11 months","duration_short":"11 months","end_date":"Jun 2020","start_date":"Aug 2019","subtitle":"Jane.com","title":"Email Marketing Coordinator"}],"url":"https://www.linkedin.com/company/very-jane"},{"company":"ZYTO","company_id":"zyto","location":"Lindon, Utah, United States","positions":[{"description":"","duration":"Oct 2018 Sep 2019 1 year","duration_short":"1 year","end_date":"Sep 2019","start_date":"Oct 2018","subtitle":"ZYTO","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/zyto"},{"company":"Revere Health","company_id":"revere-health","location":"Provo, Utah Area","positions":[{"description":"-Increased social media presence by 45% by developing new strategy and content creation -Directed all email and social media campaigns -Designed and created advertisements, infographics, signage, and a media kit with Adobe Creative Suite -Planned logistics and raised $5,000+ in sponsorship money for tailgate event with over 1000+ attendees -Increased social media presence by 45% by developing new strategy and content creation -Directed all email and social media campaigns -Designed and created advertisements, infographics, signage, and a media kit with Adobe Creative Suite -Planned logistics and raised $5,000+ in sponsorship money for tailgate event with over 1000+ attendees","duration":"May 2017 Sep 2017 5 months","duration_short":"5 months","end_date":"Sep 2017","start_date":"May 2017","subtitle":"Revere Health","title":"Marketing and Communications Intern"}],"url":"https://www.linkedin.com/company/revere-health"},{"company":"LinkedIn","company_id":"linkedin","location":"","positions":[{"description":"","duration":"Jan 2017 Apr 2017 4 months","duration_short":"4 months","end_date":"Apr 2017","start_date":"Jan 2017","subtitle":"LinkedIn","title":"Campus Editor Contributer"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"My Story Matters","company_id":"my-story-matters","location":"United States","positions":[{"description":"","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"My Story Matters","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/my-story-matters"}]', '["Brady Roundy “Carli is extremely thoughtful and creative. She always comes up with fun and new campaign ideas and is always thinking outside the box. She is thoughtful in her day to day approach to email marketing, and how she can influence performance by her individual and team efforts. She understands data and how her actions influence the data to move the needle. She is a valuable team member and has all of the tools that allow her to lead and grow in her current and future roles. Carli is a pleasure to work with, and will be a valuable contributor for any company that is lucky enough to employ her.”","Kyle Watt “Carli has been an amazing leader on our team for the past 2 years. She’s not afraid to think outside the box and has pushed us to be more innovative. She exemplified creativity as she created several successful omni-channel campaigns that had a huge impact on the business. That was balanced with her analytical skills to pull out useful insights from data. She’s well-versed in lifecycle marketing, and also took the initiative to contribute to affiliate and paid media efforts. Carli is a true team player who is a friend to anyone she meets, and I feel extremely privileged to have worked with her.”"]']### Assistant: The agent's job is to manage email marketing campaigns and brand management for a retail company, and today the user is reaching out to the agent because they need assistance in optimizing their email marketing automations and campaign strategies.
### Human: Agent: ['Michael Ruby', "Core competencies include:• Enterprise Software Sales and Delivery• Financial & Contract Negotiations• Global Technology Implementation• Project Management• Solutions Architecture • Systems Integration• Process Redesign• Customer Success• Operations Management • Consulting • RFP/RFI Responses• Vendor Management• Customer Relations/Account Management • Merchant Services/POS/Payment Systems• SOAP and REST API's• Reporting Platforms and SQL• Regulation Certification Process Management", 'Strategic Growth Account Executive at Twilio', 'Twilio', '[{"company":"Twilio","company_id":"twilio-inc-","industry":"Internet","location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Twilio","title":"Strategic Growth Account Executive"}],"url":"https://www.linkedin.com/company/twilio-inc-"},{"company":"Mobile Technologies International","company_id":"mti-dispatch","location":null,"positions":[{"description":"","duration":"May 2017 Sep 2021 4 years 5 months","duration_short":"4 years 5 months","end_date":"Sep 2021","start_date":"May 2017","subtitle":"Mobile Technologies International","title":"Sales & Special Projects Manager"},{"description":"","duration":"May 2014 May 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2017","start_date":"May 2014","subtitle":"Mobile Technologies International","title":"Account Manager"}],"url":"https://www.linkedin.com/company/mti-dispatch"},{"company":"UNM Hospitals","company_id":"unm-hospitals","location":"","positions":[{"description":"","duration":"Oct 2009 Jan 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2012","start_date":"Oct 2009","subtitle":"UNM Hospitals","title":"IT Manager"}],"url":"https://www.linkedin.com/company/unm-hospitals"}]', '["Chi Nguyen-Rettig “Great experience working with Michael on an implementation. Responsive and knowledgeable. One of the best vendor experiences I’ve had. ”","LinkedIn User “I have been working together with Michael on various special projects and daily support tasks for at least one year. Michael is very intelligent and also one of the most hardworking people I have ever worked with. He has a broad knowledge of the taxi industry, vast experience with many software solutions in general, top-tier business analysis skills, and is always willing to explore new things and learn new technologies quickly. He is very passionate about his job, his customers trust him on his professional knowledge and honest suggestions. I am very happy to have had the opportunity to work together with him.”"]'] User: ['Matt Compton', "I'm a writer, organizer, and digital strategist.", 'Senior Vice President, Mobilization + Strategy at Blue State', 'Blue State', '[{"company":"Blue State","company_id":"blue-state","industry":"Marketing Services","location":null,"positions":[{"description":"","duration":"Nov 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Nov 2020","subtitle":"Blue State","title":"Senior Vice President, Mobilization & Strategy"},{"description":"","duration":"Apr 2017 Nov 2020 3 years 8 months","duration_short":"3 years 8 months","end_date":"Nov 2020","start_date":"Apr 2017","subtitle":"Blue State","title":"Director, Advocacy & Engagement"}],"url":"https://www.linkedin.com/company/blue-state"},{"company":"Hillary for America","company_id":"hillary-for-america","location":"Brooklyn, New York","positions":[{"description":"","duration":"May 2016 Feb 2017 10 months","duration_short":"10 months","end_date":"Feb 2017","start_date":"May 2016","subtitle":"Hillary for America","title":"Deputy Digital Director"}],"url":"https://www.linkedin.com/company/hillary-for-america"},{"company":"Democratic National Committee","company_id":"democratic-national-committee","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2013 May 2016 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2016","start_date":"Sep 2013","subtitle":"Democratic National Committee","title":"Digital Director"}],"url":"https://www.linkedin.com/company/democratic-national-committee"},{"company":"The White House","company_id":"invalid1444515","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Oct 2011 Sep 2013 2 years","duration_short":"2 years","end_date":"Sep 2013","start_date":"Oct 2011","subtitle":"The White House","title":"Deputy Director of Digital Content"}],"url":"https://www.linkedin.com/company/invalid1444515"},{"company":"Democratic National Committee","company_id":"democratic-national-committee","location":"","positions":[{"description":"• Starting position: Senior Email Campaigner • Starting position: Senior Email Campaigner","duration":"Apr 2010 Oct 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2011","start_date":"Apr 2010","subtitle":"Democratic National Committee","title":"Director of New Media Campaigns"}],"url":"https://www.linkedin.com/company/democratic-national-committee"},{"company":"Democratic Legislative Campaign Committee","company_id":"democratic-legislative-campaign-committee","location":"","positions":[{"description":"• Designed and implemented communications and media relations strategy for national campaign committee supporting 7,382 candidates across the country • Oversaw, drafted, and executed email program for national email list• Drafted talking points, speeches, statements, and presentations for legislators and allies• Served as committee’s on-the-record spokesman for media requests• Hired and supervised DLCC communication assistant• Implemented and oversaw online outreach program—including supervision of DLCC.org redesign; creation of Facebook and Twitter accounts, and management of website content• Developed and executed list-building campaigns and online fundraising drives• Speaker at conferences including Netroots Nation and Personal Democracy Forum","duration":"May 2008 Apr 2010 2 years","duration_short":"2 years","end_date":"Apr 2010","start_date":"May 2008","subtitle":"Democratic Legislative Campaign Committee","title":"Communications Director"}],"url":"https://www.linkedin.com/company/democratic-legislative-campaign-committee"},{"company":"The Democratic Strategist","company_id":null,"location":"","positions":[{"description":"• Writer for an online political magazine with a large daily readership, focused on developing political strategies for promoting Democratic candidates and issues. • Writer for an online political magazine with a large daily readership, focused on developing political strategies for promoting Democratic candidates and issues.","duration":"Aug 2007 Apr 2010 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2010","start_date":"Aug 2007","subtitle":"The Democratic Strategist","title":"Contributing Editor"}],"url":""},{"company":"Progressive Policy Institute","company_id":null,"location":"","positions":[{"description":"• Drafted op-eds, essays, and memos on public policy, emerging technologies, and politics• Designed, edited, and produced PPI policy reports • Updated and maintained DLC and PPI websites• Wrote, recorded, edited,and produced DLC Podcast • Managed organization of PPI contacts• Designed and produced program books for major organization events• Staffed press corps during the DLC National Conversation• Starting position: Publications Assistant • Drafted op-eds, essays, and memos on public policy, emerging technologies, and politics• Designed, edited, and produced PPI policy reports • Updated and maintained DLC and PPI websites• Wrote, recorded, edited,and produced DLC Podcast • Managed organization of PPI contacts• Designed and produced program books for major organization events• Staffed press corps during the DLC National Conversation• Starting position: Publications Assistant","duration":"Jul 2005 May 2008 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 2008","start_date":"Jul 2005","subtitle":"Progressive Policy Institute","title":"Editor and Manager of Publications"}],"url":""},{"company":"North Carolina Progress Board","company_id":null,"location":"","positions":[{"description":"• Appointed to a seat on the state board charged with long term planning and strategic thinking for North Carolina by Gov. Michael Easley • Appointed to a seat on the state board charged with long term planning and strategic thinking for North Carolina by Gov. Michael Easley","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"North Carolina Progress Board","title":"Board Member"}],"url":""},{"company":"McCorkle Policy Consulting","company_id":null,"location":"","positions":[{"description":"• Tracked client office holders and candidates, including Govs. Phil Bredesen (Tenn.), Mike Easley (N.C.), and Janet Napolitano (Ariz.) and Senate-candidate Bob Casey (Pa.)• Researched policy initiatives and prepared information packets and clips • Created education reports for Virginia gubernatorial candidate Tim Kaine • Tracked client office holders and candidates, including Govs. Phil Bredesen (Tenn.), Mike Easley (N.C.), and Janet Napolitano (Ariz.) and Senate-candidate Bob Casey (Pa.)• Researched policy initiatives and prepared information packets and clips • Created education reports for Virginia gubernatorial candidate Tim Kaine","duration":"Jan 2005 May 2005 5 months","duration_short":"5 months","end_date":"May 2005","start_date":"Jan 2005","subtitle":"McCorkle Policy Consulting","title":"Research Intern"}],"url":""},{"company":"North Carolina Democratic Party","company_id":null,"location":"","positions":[{"description":"\x95 Created direct mail pieces as well as thirty-second and one-minute radio ads\x95 Researched sponsored legislation and voting records and tracked Democratic candidate cash-on-hand and canvassing efforts\x95 Drafted multiple speeches for state representatives and fundraising letter for Lt. Governor Beverly Perdue \x95 Created direct mail pieces as well as thirty-second and one-minute radio ads\x95 Researched sponsored legislation and voting records and tracked Democratic candidate cash-on-hand and canvassing efforts\x95 Drafted multiple speeches for state representatives and fundraising letter for Lt. Governor Beverly Perdue","duration":"Jun 2004 Nov 2004 6 months","duration_short":"6 months","end_date":"Nov 2004","start_date":"Jun 2004","subtitle":"North Carolina Democratic Party","title":"Fellow, House Caucus"}],"url":""}]', '["Francesco Calazzo “Matt has been an extremely supportive, enrichingly insightful and genuinely enthusiast leader who fully opened up and made his expertise available toward the construction of an EU-wide petitioning web-portal. In so doing Matt engendered perfectly the job-title had at the time and the Institution he represented. Eye for detail and project-oriented he tirelessly provided food for thought which eventually helped pushing the envelope on our side. I would love to work directly with him and I think he would be a very effective leader in many a business-scenario where precision and effectiveness need to walk hand in hand!”","Nathan Empsall “I worked with Matt in two capacities at the DNC: First as his junior colleague on the e-mail team and then as his employee on the campaigns team. He was a great colleague, a great boss, and a good friend, and I would be excited to work for him again. Although Matt has many skills, his strongest is his ability to correctly read and adapt to any situation. As a team member, he could be a partisan fire-breather urging our team to try new things and push the envelope - but as a supervisor, he suddenly showed an extraordinarily strong diplomatic side that I had not seen before, deftly navigating internal politics, acting as an excellent liason to senior staff, and bringing diverse sides together on various projects. He is also one of the best writers and editors you could hire for your team, and is a wonderfully kind and humble person. Just don\'t talk to him after a Tar Heels loss.”"]']### Assistant: The agent's job is to handle enterprise software sales and delivery, and today, the agent is reaching out to the user because they need to discuss a potential partnership between Blue State and Twilio for implementing a new communication platform.
### Human: Agent: ['Tommy Oceanak', 'Freelance cinematographer in Southern California. Looking to shoot more films geared toward social change. I want to make movies and video that foster new ideas, inspire through character and story and create positive change in the world.', 'Freelance Film/Video', 'Freelance Independent Film Crew', '[{"company":"Freelance Independent Film Crew","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Aug 2012","subtitle":"Freelance Independent Film Crew","title":"Cinematographer"}],"url":""},{"company":"Freelance","company_id":null,"location":"Greater Philadelphia Area & New York City","positions":[{"description":"Worked on a variety of different projects from corporate video, to commercials, to music videos and broadcast television, as a grip, assistant camera and teleprompter operatorCompanies such as:- Chase- QVC- The Daily Show- ABC News- Nvidia Worked on a variety of different projects from corporate video, to commercials, to music videos and broadcast television, as a grip, assistant camera and teleprompter operatorCompanies such as:- Chase- QVC- The Daily Show- ABC News- Nvidia","duration":"Oct 2008 Aug 2012 3 years 11 months","duration_short":"3 years 11 months","end_date":"Aug 2012","start_date":"Oct 2008","subtitle":"Freelance","title":"Freelance Film and Video Professional"}],"url":""},{"company":"Videosmith","company_id":null,"location":null,"positions":[{"description":"Shooting and editing promotional video & pictures for Rowan University","duration":"Sep 2008 Aug 2012 4 years","duration_short":"4 years","end_date":"Aug 2012","start_date":"Sep 2008","subtitle":"Videosmith","title":"Videographer for Rowan University"},{"description":"Started as intern, hired in summer, worked helping maintain and prepping video production equipment for clients. Gained knowledge of business in Philadelphia area and video production equipment","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"Videosmith","title":"Videosmith Rental Tech"}],"url":""}]', '["Joshua Coyne “I have worked with Tommy on a number of projects; everything from high end big budget music videos to micro no budget shorts. Every time he is the definition of professional. Tommy\'s work ethic and knowledge of his craft never cease to amaze me. This is one of the many reasons I will continue to hire him every chance I get. Tommy would make a positive difference to any project, big or small.”","Thomas Ryan III “I have worked with Tommy on multiple videos for my band, Atomic Square, and his work is always top notch. His knowledge in his field along with his technical knowledge and equipment are beyond professional. What he does is an absolute art and is incomparable. I will always look to Tommy for my cinematography needs. His expertise carried with his friendly, easy-going personality always makes for a fun experience. Highly, highly recommend him!”"]'] User: ['Dain Fuentes', 'Now more than ever, the moving image has the power to change the world for the better.My goal is to use cinematography to tell stories that entertain, enlighten, and inspire.', 'Cinematographer at Rapid Reelz', 'Rapid Reelz', '[{"company":"Rapid Reelz","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Director of photography for original narrative content.","duration":"Apr 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Rapid Reelz","title":"Cinematographer"}],"url":""},{"company":"Freelance","company_id":null,"location":"Los Angeles, CA","positions":[{"description":"Director of photography for narrative, commercial, and documentary productions.","duration":"Sep 2009 - Present 11 years 11 months","duration_short":"11 years 11 months","end_date":"Present","start_date":"Sep 2009","subtitle":"Freelance","title":"Cinematographer"}],"url":""},{"company":"Radiant Images","company_id":"radiant-images","location":"Greater Los Angeles Area","positions":[{"description":"-Sourced cinema camera equipment for productions including major studio features, primetime network television series, and major sporting events.-Provided services for clients including Oscar-winning directors and cinematographers.-Established and maintained relationships with vendors.-Created procedures to increase efficiency and effectiveness of operations.","duration":"Jul 2014 Feb 2015 8 months","duration_short":"8 months","end_date":"Feb 2015","start_date":"Jul 2014","subtitle":"Radiant Images","title":"Rental Liason"}],"url":"https://www.linkedin.com/company/radiant-images"},{"company":"New York Film Academy","company_id":"new-york-film-academy","location":"Burbank, CA","positions":[{"description":"-Shot in-class scenes and exercises, provided troubleshooting and assistance for student filmmakers-Provided support for instructors of filmmaking and cinematography courses-Prepared camera, lighting, and grip equipment.","duration":"Jan 2013 May 2014 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2014","start_date":"Jan 2013","subtitle":"New York Film Academy","title":"Technical Advisor"}],"url":"https://www.linkedin.com/company/new-york-film-academy"},{"company":"Classitech, Inc","company_id":null,"location":"","positions":[{"description":"Gear Monkey• Served as a production assistant on commercials, assisted with equipment rentals and maintenance.","duration":"Jun 2010 Aug 2010 3 months","duration_short":"3 months","end_date":"Aug 2010","start_date":"Jun 2010","subtitle":"Classitech, Inc","title":"production assistant"}],"url":""},{"company":"Turville Photography, Inc","company_id":null,"location":"","positions":[{"description":"Assisted on professional photography sessions, performed administrative and production functions to fulfill print orders","duration":"Sep 2009 Jan 2010 5 months","duration_short":"5 months","end_date":"Jan 2010","start_date":"Sep 2009","subtitle":"Turville Photography, Inc","title":"Photographic Assistant"}],"url":""},{"company":"Gear Monkey","company_id":"gear-monkey","location":"","positions":[{"description":"","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Gear Monkey","title":"Intern"}],"url":"https://www.linkedin.com/company/gear-monkey"}]', '["“Dain was a real pleasure to work with on the Women in Film PSA I produced. He was personable and reliable, and had an excellent attention to detail. He\'s a huge asset to any crew!”","“I recently had the pleasure of working with Dain and would not hesitate to recommend him as a Gaffer. Working as the Chief Lighting Technician Dain brought to set a high level of technical knowledge and aesthetic creativity. Dain was able to use his cinematography background to quickly and creatively light each scene with respect to the Director\'s overall vision for the movie. You will always be able to count on Dain to show up to set ready to make your movie the best it can be.”"]']### Assistant: The agent's job is to create positive change in the world through cinematography. Today, the agent is reaching out to the user because they need a skilled cinematographer to collaborate on a film project aimed at inspiring and enlightening audiences.
### Human: Agent: ['Destiny Young', 'An experienced professional committed to providing superior customer service and building customer centric teams. Resourceful in implementing and completing projects, laser focus on business growth, and confident and poised in interactions with individuals at all levels. Proven track record working in a fast-paced and customer-facing environment that demands strong organizational, technical and interpersonal skills. Promoter of innovation, empowerment and employee engagement.', 'Support Quality Program Manager at ActiveCampaign', 'ActiveCampaign', '[{"company":"ActiveCampaign","company_id":"activecampaign-inc-","industry":"Software Development","location":"Remote","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Mar 2021","subtitle":"ActiveCampaign","title":"Support Quality Program Manager"}],"url":"https://www.linkedin.com/company/activecampaign-inc-"},{"company":"Dragonfly Transitions","company_id":"dragonfly-transitions","location":"Ashland, Oregon, United States","positions":[{"description":"Leads the Customer Experience team that onboards clients and partners with key departments to ensure seamless and world-class customer service during customer life cycle.Responsible for the Customer Experience teams metrics/KPIs, revenue, conversion, and program census.Tracks, updates and analyzes records and data reporting via customer relations management systems (Salesforce Lightening and Best Notes).Identifies and implements recommendations for improvement in the areas of process, efficiency, and productivity for the program and individual teams.Creates and updates marketing materials: website (Wordpress, Beaver Builder), graphics (Adobe Creative Suite), blogs, videos, and program content.Manages and creates content for all social media channels and actively grows audience engagement.Creates, implements and exceeds yearly marketing plan and revenue goals.Attends networking events, conferences and interfaces with referral partners.Implements and streamlines processes to improve the customer journey and life-cycle experience.Identifies opportunities for cross-departmental collaboration and communication to improve efficiencies.Leads and manages program tours and enrollments (in-person and virtually).Supports Co-Founder/Executive Director in leadership responsibilities.Onboards, coaches, mentors, and provides ongoing training to the Customer Experience team members.","duration":"Sep 2019 Mar 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2021","start_date":"Sep 2019","subtitle":"Dragonfly Transitions","title":"Director of Customer Experience and Business Development"}],"url":"https://www.linkedin.com/company/dragonfly-transitions"},{"company":"Edgenuity Inc.","company_id":"edgenuity-inc","location":"Scottsdale, Arizona","positions":[{"description":"Managed the Account Management Department for an ed-tech company that contributed to $80 million in company revenue. Included 4 Account Management Supervisors and 35 Account Managers. Teams were both remote and in-house.Oversaw operational excellence for the customer life-cycle by defining and managing best practices for the onboarding, touch-point and renewal process.Advised internal partners on training and execution of best practices for processes related to pre-sales, implementation set-up, ongoing instructional success activities, and troubleshot strategic customer solutions.Responsible for the hiring, onboarding, and training of the Account Managers, Leads and Supervisors.Led the ongoing capacity building of all team members by traveling to coach and observe teams.Worked closely with internal partners to communicate processes and to actively consider the impact of new processes on other departments.Monitored and provided reporting and analyzation of metrics and KPIs to site management and the executive team relating to performance of business execution and customer satisfaction.Managed the department budget, accounting, and financials.Supported the VP of Customer Experience in the coordination and execution of efficient and collaborative Continuous Improvement Team meetings on a regular basis.Responsible for the successful implementation of a CRM ticketing tool (Zendesk) and processes to increase productivity, efficiency and visibility throughout the department by 65%. Responsible for the implementation, execution, and delivery of project management initiatives that improved the customer experience with impact on internal/external customers.","duration":"Jan 2018 Sep 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2019","start_date":"Jan 2018","subtitle":"Edgenuity Inc.","title":"Manager of Account Management"}],"url":"https://www.linkedin.com/company/edgenuity-inc"},{"company":"Metromile","company_id":"metromile","location":"Tempe","positions":[{"description":"Developed and coached teams of licensed insurance agents into highly responsive and customer-focused teams at a start-up tech company. Teams consisted of 3 department specific teams: licensed phone, licensed email and licensed social media agents.Participated in staff recruitment, hiring, training, and onboarding.Implemented and communicated action plans for teammates performance based on the assessment of strengths and areas of opportunity.Directly organized and managed day-to-day operations and activities of contact center teams to achieve and succeed KPIs (Resolve Rate, SLAs, AHT, CSAT, and NPS).Operated as a workforce for optimal performance and to ensure service levels were achieved.Built processes and trained for the new CRM system (Salesforce) to ensure system implementation, efficiency and effectiveness.Implemented initiatives for employee engagement, improved culture, and increased productivity and customer satisfaction.Served as an escalation point for customers in solving dynamic and difficult issues.","duration":"Mar 2016 Jan 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2018","start_date":"Mar 2016","subtitle":"Metromile","title":"Customer Experience Manager"}],"url":"https://www.linkedin.com/company/metromile"},{"company":"PayPal","company_id":"paypal","location":"Chandler, AZ","positions":[{"description":"Developed and coached teams into highly responsive and revenue-generating teams at an industry leader financial-tech company.Teams consisted of 10 - 20 teammates including Team Leads.Participated in staff recruitment, hiring, training, and the onboarding process.Set specific objectives and goals for teammates that included performance, analyzation, review of reporting and improved KPIs.Coached, mentored and developed teammates to exceed goals to ensure business success (Resolve Rate, AHT, ACW, SLAs, CSAT, and NPS).Orchestrated special events and project management for various initiatives, focus groups, research-based projects, as well as, metric-based assignments to improve and drive revenue.Provided personalized account management and support for small to large businesses.Contributed to the implementation of workflow process improvements, including both case management and administrative tools.Identified unique training needs for the team and collaborated with the department trainer to ensure training was developed and delivered to drive results.Managed focus groups and committees to improve internal collaboration with other departments and improvement in business processes and procedures.Participated in interviewing, hiring and onboarding new team members.","duration":"Mar 2011 Aug 2015 4 years 6 months","duration_short":"4 years 6 months","end_date":"Aug 2015","start_date":"Mar 2011","subtitle":"PayPal","title":"Business Support Supervisor"}],"url":"https://www.linkedin.com/company/paypal"}]', '["Dallas Rowley “I had the pleasure of working with Destiny in the past, and she was an incredible force that brought out the best in me and my team. She is very driven, empathetic, innovative, and always had a sincere desire to help me reach my goals. Destiny brings a lot of experience to the table, and she has mastered the art of relationships and business. I have confidence in her ability to help a person or business reach the next level in their progression. I highly recommend Destiny!”","Alex Craviotto “I\'ve had many leaders in my career, and Destiny has been one that stands out. She has a positive energy that spreads to her team, and an undeniable willingness to help an individual on both a professional and personal level. She challenges people to grow and get out of their comfort zone. When I was on her team a few years ago, I was eager to advance my career in a different direction. She sat down and coached/mentored me on how to interview (I was once intimated by even the thought of an interview) so I could land the role I wanted. Something that was once daunting to me became a walk in the park thanks to her guidance. I will forever be grateful for the positive impact she\'s had on me. ”"]'] User: ['Matt Compton', "I'm a writer, organizer, and digital strategist.", 'Senior Vice President, Mobilization + Strategy at Blue State', 'Blue State', '[{"company":"Blue State","company_id":"blue-state","industry":"Marketing Services","location":null,"positions":[{"description":"","duration":"Nov 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Nov 2020","subtitle":"Blue State","title":"Senior Vice President, Mobilization & Strategy"},{"description":"","duration":"Apr 2017 Nov 2020 3 years 8 months","duration_short":"3 years 8 months","end_date":"Nov 2020","start_date":"Apr 2017","subtitle":"Blue State","title":"Director, Advocacy & Engagement"}],"url":"https://www.linkedin.com/company/blue-state"},{"company":"Hillary for America","company_id":"hillary-for-america","location":"Brooklyn, New York","positions":[{"description":"","duration":"May 2016 Feb 2017 10 months","duration_short":"10 months","end_date":"Feb 2017","start_date":"May 2016","subtitle":"Hillary for America","title":"Deputy Digital Director"}],"url":"https://www.linkedin.com/company/hillary-for-america"},{"company":"Democratic National Committee","company_id":"democratic-national-committee","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2013 May 2016 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2016","start_date":"Sep 2013","subtitle":"Democratic National Committee","title":"Digital Director"}],"url":"https://www.linkedin.com/company/democratic-national-committee"},{"company":"The White House","company_id":"invalid1444515","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Oct 2011 Sep 2013 2 years","duration_short":"2 years","end_date":"Sep 2013","start_date":"Oct 2011","subtitle":"The White House","title":"Deputy Director of Digital Content"}],"url":"https://www.linkedin.com/company/invalid1444515"},{"company":"Democratic National Committee","company_id":"democratic-national-committee","location":"","positions":[{"description":"• Starting position: Senior Email Campaigner • Starting position: Senior Email Campaigner","duration":"Apr 2010 Oct 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2011","start_date":"Apr 2010","subtitle":"Democratic National Committee","title":"Director of New Media Campaigns"}],"url":"https://www.linkedin.com/company/democratic-national-committee"},{"company":"Democratic Legislative Campaign Committee","company_id":"democratic-legislative-campaign-committee","location":"","positions":[{"description":"• Designed and implemented communications and media relations strategy for national campaign committee supporting 7,382 candidates across the country • Oversaw, drafted, and executed email program for national email list• Drafted talking points, speeches, statements, and presentations for legislators and allies• Served as committee’s on-the-record spokesman for media requests• Hired and supervised DLCC communication assistant• Implemented and oversaw online outreach program—including supervision of DLCC.org redesign; creation of Facebook and Twitter accounts, and management of website content• Developed and executed list-building campaigns and online fundraising drives• Speaker at conferences including Netroots Nation and Personal Democracy Forum","duration":"May 2008 Apr 2010 2 years","duration_short":"2 years","end_date":"Apr 2010","start_date":"May 2008","subtitle":"Democratic Legislative Campaign Committee","title":"Communications Director"}],"url":"https://www.linkedin.com/company/democratic-legislative-campaign-committee"},{"company":"The Democratic Strategist","company_id":null,"location":"","positions":[{"description":"• Writer for an online political magazine with a large daily readership, focused on developing political strategies for promoting Democratic candidates and issues. • Writer for an online political magazine with a large daily readership, focused on developing political strategies for promoting Democratic candidates and issues.","duration":"Aug 2007 Apr 2010 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2010","start_date":"Aug 2007","subtitle":"The Democratic Strategist","title":"Contributing Editor"}],"url":""},{"company":"Progressive Policy Institute","company_id":null,"location":"","positions":[{"description":"• Drafted op-eds, essays, and memos on public policy, emerging technologies, and politics• Designed, edited, and produced PPI policy reports • Updated and maintained DLC and PPI websites• Wrote, recorded, edited,and produced DLC Podcast • Managed organization of PPI contacts• Designed and produced program books for major organization events• Staffed press corps during the DLC National Conversation• Starting position: Publications Assistant • Drafted op-eds, essays, and memos on public policy, emerging technologies, and politics• Designed, edited, and produced PPI policy reports • Updated and maintained DLC and PPI websites• Wrote, recorded, edited,and produced DLC Podcast • Managed organization of PPI contacts• Designed and produced program books for major organization events• Staffed press corps during the DLC National Conversation• Starting position: Publications Assistant","duration":"Jul 2005 May 2008 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 2008","start_date":"Jul 2005","subtitle":"Progressive Policy Institute","title":"Editor and Manager of Publications"}],"url":""},{"company":"North Carolina Progress Board","company_id":null,"location":"","positions":[{"description":"• Appointed to a seat on the state board charged with long term planning and strategic thinking for North Carolina by Gov. Michael Easley • Appointed to a seat on the state board charged with long term planning and strategic thinking for North Carolina by Gov. Michael Easley","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"North Carolina Progress Board","title":"Board Member"}],"url":""},{"company":"McCorkle Policy Consulting","company_id":null,"location":"","positions":[{"description":"• Tracked client office holders and candidates, including Govs. Phil Bredesen (Tenn.), Mike Easley (N.C.), and Janet Napolitano (Ariz.) and Senate-candidate Bob Casey (Pa.)• Researched policy initiatives and prepared information packets and clips • Created education reports for Virginia gubernatorial candidate Tim Kaine • Tracked client office holders and candidates, including Govs. Phil Bredesen (Tenn.), Mike Easley (N.C.), and Janet Napolitano (Ariz.) and Senate-candidate Bob Casey (Pa.)• Researched policy initiatives and prepared information packets and clips • Created education reports for Virginia gubernatorial candidate Tim Kaine","duration":"Jan 2005 May 2005 5 months","duration_short":"5 months","end_date":"May 2005","start_date":"Jan 2005","subtitle":"McCorkle Policy Consulting","title":"Research Intern"}],"url":""},{"company":"North Carolina Democratic Party","company_id":null,"location":"","positions":[{"description":"\x95 Created direct mail pieces as well as thirty-second and one-minute radio ads\x95 Researched sponsored legislation and voting records and tracked Democratic candidate cash-on-hand and canvassing efforts\x95 Drafted multiple speeches for state representatives and fundraising letter for Lt. Governor Beverly Perdue \x95 Created direct mail pieces as well as thirty-second and one-minute radio ads\x95 Researched sponsored legislation and voting records and tracked Democratic candidate cash-on-hand and canvassing efforts\x95 Drafted multiple speeches for state representatives and fundraising letter for Lt. Governor Beverly Perdue","duration":"Jun 2004 Nov 2004 6 months","duration_short":"6 months","end_date":"Nov 2004","start_date":"Jun 2004","subtitle":"North Carolina Democratic Party","title":"Fellow, House Caucus"}],"url":""}]', '["Francesco Calazzo “Matt has been an extremely supportive, enrichingly insightful and genuinely enthusiast leader who fully opened up and made his expertise available toward the construction of an EU-wide petitioning web-portal. In so doing Matt engendered perfectly the job-title had at the time and the Institution he represented. Eye for detail and project-oriented he tirelessly provided food for thought which eventually helped pushing the envelope on our side. I would love to work directly with him and I think he would be a very effective leader in many a business-scenario where precision and effectiveness need to walk hand in hand!”","Nathan Empsall “I worked with Matt in two capacities at the DNC: First as his junior colleague on the e-mail team and then as his employee on the campaigns team. He was a great colleague, a great boss, and a good friend, and I would be excited to work for him again. Although Matt has many skills, his strongest is his ability to correctly read and adapt to any situation. As a team member, he could be a partisan fire-breather urging our team to try new things and push the envelope - but as a supervisor, he suddenly showed an extraordinarily strong diplomatic side that I had not seen before, deftly navigating internal politics, acting as an excellent liason to senior staff, and bringing diverse sides together on various projects. He is also one of the best writers and editors you could hire for your team, and is a wonderfully kind and humble person. Just don\'t talk to him after a Tar Heels loss.”"]']### Assistant: The agent's job is to provide superior customer service and build customer-centric teams, and today the user is reaching out to the agent because they need assistance in developing a digital strategy for their organization.
### Human: Agent: ['Tanya G Jenkins', 'Accomplished Senior Executive with 20+ years of experience generating revenue and managing high-volume stores. Skilled at employee development, building and retaining customer loyalty through conversion, inclusion and diversity, and overall strategic business planning, with the ability to accurately forecast future sales, overall growth, and market trends. Pragmatic management professional, successfully identifying unconventional opportunities to enhance brand awareness maintain customer loyalty all while retaining key employees. Eager for continued professional growth with increased responsibility to utilize my extensive business and retail knowledge, cost analysis, resource utilization, and staff development expertise. Analytical, intuitive, and capable of increasing revenue through strategic and tactical development of process improvements, reducing expenditures, and market development. Adept at identifying operational requirements, creating strategic action plans, and coordinating cross-functionally to achieve goals and objectives. Willing to travel; corporate and hybrid opportunities are also of interest.', 'General Manager at Bath & Body Works', 'Bath & Body Works', '[{"company":"Bath & Body Works","company_id":"bath-&-body-works","industry":"Retail","location":"Rancho Cucamonga, California, United States","positions":[{"description":"Oversee all business operations, build and maintain excellence within the company’s top-performing stores. Successfully achieved the #1 performance review spot, netting a 19% volume increase and 67% conversion increase. The most recent store I opened was in Falcon Ridge Fontana, and it is currently the #1 store in the company (out of 1,800 stores).","duration":"Apr 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Bath & Body Works","title":"General Manager at Bath & Body Works"}],"url":"https://www.linkedin.com/company/bath-&-body-works"},{"company":"MetroPCS","company_id":"metropcs","location":"Mobile, Riverside/Redlands, CA","positions":[{"description":"Oversaw successful start-up of Redlands location; managed district in absence of DM overseeing all aspects of profitability and daily operations, including HR, payroll, receiving, cash management, inventory control, and shrinkage. Secured permits for start-up; arranged layout of the floor plan; hired, trained, supervised, and motivated a staff of 17 direct reports. Drove sales and heightened customer awareness by organizing community outreach events, including blood drives, events for cancer awareness, and breakfasts with Santa. Enhanced SOP’s to increase the bottom line, communicated updates with members of senior management. Conducted PowerPoint presentations to provide updated and informative information to members of staff and employees. Notable Achievements: Consistently maintained over 100% of quota with percentages ranging from 100 to 151%. Maintained Top Volume, activating up to 1,152 accounts. Consistently received >100% on Mystery Shopper Evaluations. Honored as Most Valuable Player. Achieved a monthly Perfect Inventory Scan ranking following the launch of scanning device. Consistently maintained Quarterly Audit of >90%.","duration":"2006 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"2006","subtitle":"MetroPCS","title":"General Manager/ District Manager"}],"url":"https://www.linkedin.com/company/metropcs"},{"company":"DriveTime","company_id":"drivetime","location":"California, United States","positions":[{"description":"Cultivate customer service strategy, manage sales goals, lead staff to excellence, enforce company policy and procedures, process payroll, project hours, schedule appropriate coverage, uphold company confidentiality, implement corrective action, coach, train, motivate all managers to excel within their positions.","duration":"Apr 2018 Apr 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2019","start_date":"Apr 2018","subtitle":"DriveTime","title":"Area Manager"}],"url":"https://www.linkedin.com/company/drivetime"},{"company":"Tory Burch","company_id":"tory-burch","location":"Cabazon, California, United States","positions":[{"description":"Engineered growth in a store faced with a challenging retail market. Led team to double-digit revenue and conversion increases, thrived in the #2 highest-volume store within the company, pioneered new operations focusing on customer loyalty and overall satisfaction. Streamlined P&L budget all while driving additional revenue. Customer loyalty increase was a direct response to my leadership in brand management, communication, customer personalization, education, engagement, and need assessments.","duration":"Sep 2015 Apr 2018 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2018","start_date":"Sep 2015","subtitle":"Tory Burch","title":"General Manager"}],"url":"https://www.linkedin.com/company/tory-burch"}]', '["“Tanya is an exceptional manager who truly leads by example, motivates and inspires her team, and makes results happen. She is someone you can count on to take a team to the next level and have a great time doing so! ”","“Tanya is an amazing leader who empowers her people to learn and grow daily. She invests in her people through her consistent leadership and clear expectations. She is driven and determined to deliver results and she achieves it through her people and utilizing her resources. I have worked for her for almost 6 months and have learned a lot and become a stronger leader because of the time she invests in helping others achieve their career goals and belief in her team. ”"]'] User: ['Bonnie Ladd', 'Over 15 years of successful Retail Management with a proven track record in increasing profitability and generating sales. On going experience in all aspects of financial, marketing, sales and recruiting.Specialties: Team building, meeting and exceeding profit and budget goals, expanding customer base.', 'Boutique Stylist', 'Lafayette 148 New York', '[{"company":"Lafayette 148 New York","company_id":"lafayette-148-new-york","industry":"Apparel & Fashion","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Lafayette 148 New York","title":"Boutique Stylist"}],"url":"https://www.linkedin.com/company/lafayette-148-new-york"},{"company":"Saks Fifth Avenue","company_id":"saksfifthave","location":null,"positions":[{"description":"","duration":"Feb 2020 Sep 2020 8 months","duration_short":"8 months","end_date":"Sep 2020","start_date":"Feb 2020","subtitle":"Saks Fifth Avenue","title":"Client Development Manager, Saks Fifth Avenue Atlanta"},{"description":"","duration":"Jun 2017 Jan 2020 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2020","start_date":"Jun 2017","subtitle":"Saks Fifth Avenue","title":"DM, Men\'s Clothing & Shoes"},{"description":"","duration":"Aug 2014 Jun 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2017","start_date":"Aug 2014","subtitle":"Saks Fifth Avenue","title":"DM, Modern Collections, Private Brands, Outwear, Evening & Day Dresses, Lingerie"},{"description":"","duration":"Aug 2015 Jun 2016 11 months","duration_short":"11 months","end_date":"Jun 2016","start_date":"Aug 2015","subtitle":"Saks Fifth Avenue","title":"Division Manager, Modern Collections, Private Brands & Outer Wear"},{"description":"","duration":"Jul 2013 Sep 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2014","start_date":"Jul 2013","subtitle":"Saks Fifth Avenue","title":"Division Manager, St John, Evening / Day Dresses & Intimates"},{"description":"","duration":"Mar 2011 Jul 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2013","start_date":"Mar 2011","subtitle":"Saks Fifth Avenue","title":"Divison Manager , The Men\'s store"},{"description":"","duration":"Jul 2009 Feb 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2011","start_date":"Jul 2009","subtitle":"Saks Fifth Avenue","title":"Men\'s Clothing & Furnishings DM"}],"url":"https://www.linkedin.com/company/saksfifthave"},{"company":"Mark Shale","company_id":"mark-shale","location":null,"positions":[{"description":"","duration":"1988 May 2009 21 years","duration_short":"21 years","end_date":"May 2009","start_date":"1988","subtitle":"Mark Shale","title":"General Manager"},{"description":"","duration":"1985 1988 3 years","duration_short":"3 years","end_date":"1988","start_date":"1985","subtitle":"Mark Shale","title":"Divison Manager"}],"url":"https://www.linkedin.com/company/mark-shale"}]', '["“Bonnie is one of the most amazing people I have ever known. She successfully handled, with grace and skill, virtually every situation that a manager could encounter during her tenure with Mark Shale. (That includes managing a new store opening, dealing with a major flood, maintaining sales during three major remodeling projects and hiring and nurturing some of our top performing sales consultants and managers.) There is seemingly no problem that Bonnie cannot overcome, and her ability to maintain the highest standards of service and morale in the people who work with her on a day-in and day-out basis cannot be matched. I cannot recommend her highly enough---she is exceptional.”","“I\'ve worked with Bonnie for over 20 years, and I can say she is one of the best managers I have ever seen. She always has her pulse on the business, as well as managing her staff. It was always a pleasure traveling to Atlanta to work with Bonnie. She has fantastic leadership qualities, which translated to her business in Atlanta. One of her best strengths was the development of a strong selling staff. Our Atlanta staff has not only great sellers, but an extremely fashionable sense about them. This is all part of her leadership, and taste level qualities. She is also a terrific person, and a pleasure to be around. Bonnie would be a great asset to anyone\'s business.”"]']### Assistant: The agent's job is to manage high-volume stores and generate revenue, and today the agent is reaching out to the user because they are interested in recruiting the user for a boutique stylist position at their company.
### Human: Agent: ['Wayne Rode', 'Diverse experience in residential and commercial (including municipal/ government and BOE) facility energy efficiency advising and auditing. BPI certified Building Analyst. Sales and operations management, program outreach and business development. Insurance and Risk Management- Independent Insurance Agent working with many insurance companies for over a decade! As an Independent Agent, I work for YOU, not any particular carrier, and will advise and analyze your coverage needs and shop your insurance coverage to many companies. Specializing in Home, Auto, Small Business, Construction Project, and Marine/ Recreational Vehicle Insurance. www.theStolzeragency.com www.Facebook.com/wayneinsurance', 'Field Operations \| Building Efficiency & Insurance Consulting', 'CMC Energy Services', '[{"company":"CMC Energy Services","company_id":"cmc-energy","industry":"Environmental Services","location":"Cranbury, New Jersey, United States","positions":[{"description":"","duration":"Oct 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Oct 2021","subtitle":"CMC Energy Services","title":"Field Operations Supervisor"}],"url":"https://www.linkedin.com/company/cmc-energy"},{"company":"The Stolzer Insurance Agency, LLC","company_id":null,"location":"","positions":[{"description":"www.facebook.com/wayneinsuranceIndependent Insurance Agent, Advisor & Consultant, specializing in Property & Casualty and Life Insurance for individuals, families, and commercial entities. Focused on home, auto, small business, and life insurance I am able to shop coverage to multiple companies on your behalf as an independent agent. After a thorough review of your risks and current coverage, I will create a custom coverage package specific to your needs. www.facebook.com/wayneinsuranceIndependent Insurance Agent, Advisor & Consultant, specializing in Property & Casualty and Life Insurance for individuals, families, and commercial entities. Focused on home, auto, small business, and life insurance I am able to shop coverage to multiple companies on your behalf as an independent agent. After a thorough review of your risks and current coverage, I will create a custom coverage package specific to your needs.","duration":"Dec 2007 - Present 14 years 4 months","duration_short":"14 years 4 months","end_date":"Present","start_date":"Dec 2007","subtitle":"The Stolzer Insurance Agency, LLC","title":"Independent Insurance Agent"}],"url":""}]', '["Stephen Voloshin “Wayne is a very knowledgeable and reliable insurance agent. I have been working with him for almost 10 years on my insurance and he has been there every step of the way with any question or concern I had”","Cynthia Ciampolillo “I consider Wayne to be a very good business partner that I have worked with over the past 7 years. His hard work, knowledge,positive attitude and commitment to all his clients would be the reason I would recommend Wayne for anyone\'s insurance needs.”"]'] User: ['Robert Teetsel', 'Today I work for Carroll Air Systems My task is to bring economical solutions to HVAC problems for engineers, contractors and owners in the Central Florida Area. My favorite thing about Carroll Air Systems they represent the #1 Air Conditioning Manufacturer Daikin and other complentary products to bring solutions to HVAC needs.', 'Sales Engineer - Daikin Manufacture Representative', 'Carroll Air Systems Inc', '[{"company":"Carroll Air Systems Inc","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"May 2017","subtitle":"Carroll Air Systems Inc","title":"Sales Enginner-Daikin Manufacture Representative"}],"url":""},{"company":"Daikin Applied","company_id":"daikin-applied","location":"","positions":[{"description":"Focused on helping multi-site owners find HVACR equipment solutions. I work with clients who need lowest cost of ownership for the long-term benefits of their buildings and the people in them. Daikin McQuay is the largest air conditioning manufacture in the world.. Focused on helping multi-site owners find HVACR equipment solutions. I work with clients who need lowest cost of ownership for the long-term benefits of their buildings and the people in them. Daikin McQuay is the largest air conditioning manufacture in the world..","duration":"Jun 2009 May 2017 8 years","duration_short":"8 years","end_date":"May 2017","start_date":"Jun 2009","subtitle":"Daikin Applied","title":"National Account Sales Manager"}],"url":"https://www.linkedin.com/company/daikin-applied"},{"company":"Pro-Tech AC & Heating Services","company_id":null,"location":"","positions":[{"description":"Design and managed large mechanical projects.Sold over 1000 tons of Daikin VRV equipment Designed over 3000 tons of Daikin VRVSold over 2000 tons of water source heat pump equipmentDesigned over 3500 tons of water source heat pump equipmentSold over 5500 tons of direct expansion equipmentSold over 3800 tons of air cooled & water cooled chiller equipment Design and managed large mechanical projects.Sold over 1000 tons of Daikin VRV equipment Designed over 3000 tons of Daikin VRVSold over 2000 tons of water source heat pump equipmentDesigned over 3500 tons of water source heat pump equipmentSold over 5500 tons of direct expansion equipmentSold over 3800 tons of air cooled & water cooled chiller equipment","duration":"Jun 2004 Jun 2009 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2009","start_date":"Jun 2004","subtitle":"Pro-Tech AC & Heating Services","title":"Commercial Sales Engineer"}],"url":""},{"company":"Lapin Sheet Metal","company_id":null,"location":"","positions":[{"description":"Managed large mechanical projects:Royal Pacific ResortMonroe HospitalOrange County Jail expansion II & IIIOcean Resort phase IIOrange County Public School projectsSoran ride, Mission Space Ride EPCOT Managed large mechanical projects:Royal Pacific ResortMonroe HospitalOrange County Jail expansion II & IIIOcean Resort phase IIOrange County Public School projectsSoran ride, Mission Space Ride EPCOT","duration":"Dec 1999 Jun 2004 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jun 2004","start_date":"Dec 1999","subtitle":"Lapin Sheet Metal","title":"Project Manager"}],"url":""}]', '["Philip Johnston “Robert and I bump into each other quite a bit, considering we both work in the Sales and Marketing organization. Robert can be very creative and very focused as he attempts to find solutions to our customers\' needs. I appreciate his input as we dream up new product ideas.”","LinkedIn User “Rob Teetsel is a talented HVAC professional. While working at McQuay International, Rob has earned the respect of the people he works with and the clients he serves. Rob brings a technical expertise to the company, and many of his peers seek his opinion on matters related to product applications. Rob has many personal attributes that can not be coached or trained, including excellent work ethic, humility, and a desire to help his peers succeed. These intangible qualities are a real asset to the McQuay organization.”"]']### Assistant: The agent's job is to provide energy efficiency advising and auditing as well as insurance consultation, while the user is reaching out to the agent because they need economical HVAC solutions for their engineering projects.
### Human: Agent: ['David Blowers', 'Solutions Architect Lead in Microsoft Business Intelligence (MSBI), SQL Server, Azure Web Services, and PowerBI Technology Stacks.Expertise in SQL Integration Services and SQL Reporting Services', 'Lead Solutions Architect at Assurex Global', 'Assurex Global', '[{"company":"Assurex Global","company_id":"assurex-global","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Assurex Global","title":"Lead Solutions Architect"},{"description":"","duration":"May 2019 Feb 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2021","start_date":"May 2019","subtitle":"Assurex Global","title":"Business Intelligence"}],"url":"https://www.linkedin.com/company/assurex-global"}]', '["“David Blowers was my right-hand man while I was at Assurex Global. He helped organize massive amounts of data from disparate sources into logical structures where we could glean insights. Dave was awesome to work with. A good communicator who is great at breaking big problems into small manageable chunks and his data work is top-notch. I always knew if Dave said we were accurate, we were. It was a pleasure to work with him and get to know him and I know he would be a big contributor to any team anywhere. ”"]'] User: ['DIAMOND LANDERS', 'Experienced Licensed Insurance Agent with a demonstrated history of working in the insurance industry. Skilled in Universal Life, Jewelry, Employment Practices Liability, Errors & Omissions, and RV Insurance. Strong sales professional with a 220 PROPERTY AND CASUALTY LICENSE focused in Insurance from GOLD COAST SCHOOL OF INSURANCE.', 'Insurance Producer', 'KIRSTEIN INSURANCE', '[{"company":"KIRSTEIN INSURANCE","company_id":null,"location":null,"positions":[{"description":"","duration":"Oct 2012 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Oct 2012","subtitle":"KIRSTEIN INSURANCE","title":"Licensed Insurance Agent"},{"description":"","duration":"Oct 2012 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Oct 2012","subtitle":"KIRSTEIN INSURANCE","title":"INSURANCE AGENT"}],"url":""},{"company":"BNI","company_id":"bni","location":"bogarts","positions":[{"description":"","duration":"Apr 2014 Mar 2015 1 year","duration_short":"1 year","end_date":"Mar 2015","start_date":"Apr 2014","subtitle":"BNI","title":"president"}],"url":"https://www.linkedin.com/company/bni"},{"company":"KNIGHT INSURANCE","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2011 May 2012 10 months","duration_short":"10 months","end_date":"May 2012","start_date":"Aug 2011","subtitle":"KNIGHT INSURANCE","title":"INSURANCE AGENT"}],"url":""},{"company":"Florida First Insurance Group","company_id":"florida-first-insurance-group","location":"","positions":[{"description":"","duration":"Mar 2010 Sep 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2011","start_date":"Mar 2010","subtitle":"Florida First Insurance Group","title":"INSURANCE AGENT"}],"url":"https://www.linkedin.com/company/florida-first-insurance-group"}]', '["David Stein “I first met Diamond when I contacted her agency and did not care for the insurance agent I was assigned to. As a result, I started to deal exclusively with her. I found her very knowledgeable and service-oriented, which I greatly appreciated. I would recommend her to anyone searching for insurance services. I couldn\'t be more pleased with the business dealings I have had with her!”","Preston Ware III “Anyone looking for a good insurance agent should consider Diamond. She has helped me out a number of times with excellent rates and excellent customer service for myself and my clients.”"]']### Assistant: The agent's job is to provide insurance services, and today the agent is reaching out to the user because they need to discuss a new insurance policy tailored to the user's specific needs.
### Human: Agent: ['vishal shah', 'Design Leader with broad experience in ASIC design, including project management, resource management, front-end IP development, back-end support and supporting multi-site, cross-functional product teams. I am looking for a challenging ASIC design/integration position utilizing my technical and analytic skills that will lead to positions having increased levels of responsibility over time.• Result oriented technical leader with broad experience in all aspects of IC design flow.• Extensive experience in top-level RTL integration and IP design as well as Synthesis and Timing, with great passion for methodologies and automation solutions• Proven track record for development, ownership and delivery of projects with aggressive schedules. • Astute learner and self-starter with strong analytic skills, recognized for evaluating/improving existing processes and flows.Skills: Verilog RTL coding • IP Development & Integration Static Timing Analysis • Logic Synthesis • Formal Verification • ECO Implementation • DFTProject Management • Team Leadership • Continuous Process ImprovementVerification • Lab Validation & post-silicon System Bring-up • SOC Design• Functional Coverage-', 'ASIC Digital Design Manager at Intersil Corporation', 'Intersil (acquired by Renesas)', '[{"company":"Intersil (acquired by Renesas)","company_id":"intersil-acquired-by-renesas-","industry":"Semiconductor Manufacturing","location":null,"positions":[{"description":"","duration":"Apr 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Intersil (acquired by Renesas)","title":"Digital Design Manager"},{"description":"","duration":"Mar 2014 Apr 2018 4 years 2 months","duration_short":"4 years 2 months","end_date":"Apr 2018","start_date":"Mar 2014","subtitle":"Intersil (acquired by Renesas)","title":"Staff Design Engineer"}],"url":"https://www.linkedin.com/company/intersil-acquired-by-renesas-"},{"company":"Intel Corporation","company_id":"intel-corporation","location":"Santa Clara, CA","positions":[{"description":"","duration":"Feb 2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"Feb 2013","subtitle":"Intel Corporation","title":"ASIC Design Engineer"}],"url":"https://www.linkedin.com/company/intel-corporation"},{"company":"NVIDIA","company_id":"nvidia","location":"Santa Clara","positions":[{"description":"","duration":"Apr 2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"Apr 2012","subtitle":"NVIDIA","title":"Senior ASIC Design Engineer"}],"url":"https://www.linkedin.com/company/nvidia"},{"company":"Microchip Technology","company_id":"microchip-technology","location":"chandler, az","positions":[{"description":"Supervisor and design lead in New Product Development Team of PIC24 family of microcontrollersAs a senior member of design team, guide cross functional teams through design implementation to successful release to production of 16-bit PIC24 microcontrollers","duration":"Jul 2004 Apr 2012 7 years 10 months","duration_short":"7 years 10 months","end_date":"Apr 2012","start_date":"Jul 2004","subtitle":"Microchip Technology","title":"Senior Design engineer"}],"url":"https://www.linkedin.com/company/microchip-technology"}]', '["“Vishal and I worked together on HEVC projects in Intel. Vishal was responsible for RTL and all the activities related to RTL like verification, regressions, debug logic like NOA etc. He is a very hard worker, always looking for opportunities to improve and has excellent attention to details. He goes out of his way to help other team members and help solve project issues. While helping team members, he also demonstrated his broad range of skills from RTL, synthesis, RTL2RTL, verification while owning the RTL for his unit. He is a great asset to any team. ”","“I have worked with Vishal for over 3 years as a colleague at Microchip and have found him to be a very team oriented engineer whose enthusiasm is infectious. He is always willing to help other members of the team clearly going beyond what is required of him to achieve the common goal. During our design projects, I observed that he is eager to take on new challenges, remains focused on meeting project schedules and following through on commitments. He maintains a stress-free attitude and an easy going demeanor. Vishal communicates precisely and succinctly at every level of engagement making him a pleasure to have in any organization.”"]'] User: ['Robert Karnick', 'A strategic leader with a progressive career providing the vision and direction needed to create innovative solutions and successful business results. Proven expertise for developing new products, services and experiences in a wide range of industries including Consumer Products, Medical Devices, Industrial Equipment, Retail Environments and Financial Services.', 'design2030', 'design2030', '[{"company":"design2030","company_id":null,"location":"Gresham, Oregon, United States","positions":[{"description":"","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"design2030","title":"Principal"}],"url":""},{"company":"ADEX International","company_id":"ad-ex-international","location":"Greater Chicago Area","positions":[{"description":"","duration":"2018 2019 1 year","duration_short":"1 year","end_date":"2019","start_date":"2018","subtitle":"ADEX International","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/ad-ex-international"},{"company":"ROBRADY design","company_id":"robrady-design","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"2011 2015 4 years","duration_short":"4 years","end_date":"2015","start_date":"2011","subtitle":"ROBRADY design","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/robrady-design"},{"company":"Kids II","company_id":"kids-ii","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Kids II","title":"Senior Product Development Manager"}],"url":"https://www.linkedin.com/company/kids-ii"},{"company":"Insight Product Development","company_id":"insight-product-development","location":"Greater Chicago Area","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Insight Product Development","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/insight-product-development"},{"company":"Philips Design","company_id":"philips","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Philips Design","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/philips"},{"company":"InFocus","company_id":"infocus","location":"Portland, Oregon Area","positions":[{"description":"","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"InFocus","title":"Strategic Account Manager"}],"url":"https://www.linkedin.com/company/infocus"},{"company":"Asyst Technologies","company_id":"asyst-technologies","location":"Portland, Oregon Area","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Asyst Technologies","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/asyst-technologies"}]', '["Travis Addington, PE “Assertive, logical and passionate. Bob brought plenty of positive energy to multiple development projects.”","John Todd “I worked with Bob on a major product redesign and retail merchandising overhaul for The Home Depot. He rallied multiple departments at Philips in a tour de force that entailed intensive market research and trends analysis, a subsequent redesign of an entire product line and a new merchandising system that would function effectively in over 3,000 stores. Thanks to Bob\'s strong leadership and enthusiasm, a project that should require at least 9 months was completed in less than 3. His efforts transformed a seemingly insurmountable challenge into a boon for both the client and the Philips Design team.”"]']### Assistant: The agent's job is to initiate contact with potential clients. Today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in developing innovative products for the consumer products industry.
### Human: Agent: ['Andrei (Wei-Hao) Huang', 'Experienced high performance computing (HPC) systems engineer, architect and problem solver with a demonstrated history of working closely with the end-users in implementing, supporting and utilizing custom research computing systems and HPC filesystems in academia, corporate and government environments. Not shy with end-user and scientific applications, I am passionate about reducing time to results for end-users while providing highly available and sustainable solutions for organizations. I am also well-versed in Bright Cluster Manager, xCAT, schedulers (SLURM, Torque & Maui/Moab, SGE, LSF), Anaconda, containerization (Docker, Singularity) and have a hunger to learn new technologies.Specialties:- Providing hands-on application and model assistance, training and tuning to end-users- Build, develop and support small to large scale compute and grid clusters from the ground up- Tune compute clusters and multi-petabyte parallel file-systems (GPFS, BeeGFS) - Design and implement high-throughput network fabrics (Infiniband, Omnipath, Ethernet)- Exposure and expertise in academic and research computing environments and end-user applications- Hardware and software architectures for high-performance computing environments in computational mathematics, life sciences, and modeling- Design on-premise, off-premise, cloud or hybrid computing solutions- Generate and provide training materials for user-specific research computing requirements', 'Senior High Performance Computing (HPC) Professional', 'Analysis Group', '[{"company":"Analysis Group","company_id":"analysis-group","industry":"Business Consulting and Services","location":"","positions":[{"description":"Analysis Group, Inc. is the largest privately held economic consulting firm in the United States. The firm provides economic, financial and strategic analysis and expert testimony to law firms, corporations, and government agencies. Analysis Group, Inc. is the largest privately held economic consulting firm in the United States. The firm provides economic, financial and strategic analysis and expert testimony to law firms, corporations, and government agencies.","duration":"Oct 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Oct 2019","subtitle":"Analysis Group","title":"Senior HPC Systems Administrator"}],"url":"https://www.linkedin.com/company/analysis-group"},{"company":"Woods Hole Oceanographic Institution","company_id":"woods-hole-oceanographic-institution","location":"Woods Hole, Massachusetts","positions":[{"description":"","duration":"Apr 2017 May 2021 4 years 2 months","duration_short":"4 years 2 months","end_date":"May 2021","start_date":"Apr 2017","subtitle":"Woods Hole Oceanographic Institution","title":"Senior Systems Administrator - High Performance Computing (HPC)"}],"url":"https://www.linkedin.com/company/woods-hole-oceanographic-institution"},{"company":"RAID Incorporated","company_id":"raid-incorporated","location":"Andover, MA","positions":[{"description":"","duration":"Jan 2016 Apr 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2017","start_date":"Jan 2016","subtitle":"RAID Incorporated","title":"HPC Systems Engineer"}],"url":"https://www.linkedin.com/company/raid-incorporated"},{"company":"Florida Institute of Technology","company_id":"florida-institute-of-technology","location":null,"positions":[{"description":"","duration":"Aug 2014 Feb 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2016","start_date":"Aug 2014","subtitle":"Florida Institute of Technology","title":"Research Assistant - Transportation Systems Engineering Research"},{"description":"","duration":"May 2013 Jul 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 2015","start_date":"May 2013","subtitle":"Florida Institute of Technology","title":"Student Systems Administrator (HPC)"},{"description":"","duration":"Aug 2011 May 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2013","start_date":"Aug 2011","subtitle":"Florida Institute of Technology","title":"Lab Technician - Lab Support Services"}],"url":"https://www.linkedin.com/company/florida-institute-of-technology"}]', '["Weaver, Robert J. “Andrei was instrumental in keeping the network of Linux machines on our lab operational. His made sure that our software was running on the HPC resources and was ready to address any issues that arose. If there was a problem that he did not immediately know how to solve, he would take the time to find the solution and reschedule a follow-up session to implement the fix. Andrei has a positive, \\"can do\\" approach which is seemingly rare in today work force. I recommend him for his skills and his attitude. ”","Michael Splitt “Andrei provided great support as a student systems administrator while at the Florida Institute of Technology. His technical knowledge was excellent and he worked well in a challenging university environment. Additionally, his attitude was professional and he was a pleasure to work with. ”"]'] User: ['Pamela Bentley Mills, PhD', 'Eternally curious problem solver with an extensive background in omics, molecular biology, andphysiology. Passionate about gaining and sharing knowledge and serving science through clear and effective science communication that educates and empowers others.', 'Scientific Affairs at Pacific Biosciences', 'Pacific Biosciences', '[{"company":"Pacific Biosciences","company_id":"pacific-biosciences","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Pacific Biosciences","title":"Scientific Affairs"},{"description":"","duration":"Nov 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Pacific Biosciences","title":"Senior Scientific Content and Communications Lead"}],"url":"https://www.linkedin.com/company/pacific-biosciences"}]', '["Michelle Vierra Balakrishnan “Pamela is the definition of a collaborative team member. She supports every member of the marketing team across all market segments and all applications of PacBio technology, which is a monumental task. She brings positivity and enthusiasm to every project and never says no to elevating our content to something we can be proud to put out into the world.”","Kenton Hamaluik “Pamela is an extremely organized and skilled project manager. During our time working together in the Rehabilitation Robotics lab, she managed three to four concurrent projects in our lab group at a time while also choreographing the relationships between four other associated lab groups. Pamela\'s initiative has proved invaluable in keeping projects and students on track in a timely and efficient manner; she consistently develops recommendations for streamlining studies and processes. Despite completing her studies in molecular biology, Pamela has proven herself to be skilled at gaining the necessary technical understanding to provide valuable input on a range of subjects from electrical engineering to wheelchair bio-mechanics and even virtual and augmented reality. Pamela is a delight to work with and I whole-heartedly believe she would make an invaluable contribution to any company.”"]']### Assistant: The agent's job is to provide hands-on application and model assistance, training, and tuning to end-users, and today the user is reaching out to the agent because they need support in implementing and utilizing custom research computing systems for their omics and molecular biology projects.
### Human: Agent: ['Naishal Thakkar', 'Naishal has overall 2 years of work-experience as a Data Analyst and Statistics Lecturer. He has been a go-to person for explaining quantitative solutions to business as well as academic problems. His unique profile which offers the skillets of Analyst, as well as Academician, will be the best fit for any organization considering that he has a knack of explaining complex technical jargon to a business person in simple terms. Naishal has experience working in Transportation/Supply Chain Industries in the USA for nearly 5 months as an intern. He is skilled and has hands-on working with different tools and technologies such as Python, SQL Server, Power BI, Tableau, SAS. He is currently seeking full time working opportunities where he can solve complex business problems of organization by generating statistical/machine learning models, analyzing/manipulating data and tracking KPI of business using dashboards and reports. Naishal has the following technical skill-sets. Programming : Python (NumPy, pandas, scikit-learn, matplotlib), SQL (MySQL, SQL Server), R (ggplot2, dplyr, tidyverse) Analytical Tools : Tableau, Power BI (DAX), SSIS, SSAS, SSRS, Tableau, Adobe Analytics, Google Analytics, Excel, MS Office Concepts : Hypothesis Testing, Data Warehouse, ETL, ANOVA, F-test, T-test, Chi-square, A/B Testing Machine Learning : Regression (Linear, Lasso, Ridge, SVM) Logistic, KNN, Decision Trees, PCA, Boosting, Bagging Certifications : Data Analysis with Python, SQL for Data Science, Visual Analytics with Tableau, Data Analyst R Track He is currently seeking Full-time role in the field of: • Data Science • Data Analytics • Business Intelligence • Data Engineer Phone : +1-469-920-1982 E-mail : naishalkthakkar@gmail.com GitHub : https://github.com/naishalthakkar Tableau : https://public.tableau.com/profile/naishal#!/ Kaggle ID : https://www.kaggle.com/naishalthakkar', 'Data Analyst at MV Transportation', 'MV Transportation', '[{"company":"MV Transportation","company_id":"mv-transportation","industry":"Truck Transportation","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"MV Transportation","title":"Data Analyst"},{"description":"Tools: Python, SQL Server, Power BI, MS Excel• Spearheaded Capital Metro Austin project to create a routing schedule of 200+ buses and thereby minimizing number of buses waiting for Preventative Maintenance by creating a recommendation engine in Python (Estimated savings: $8M annually)• Slashed operational costs, reduced the idle time of buses waiting for Preventive Maintenance by creating optimal schedule through Mixed Integer Linear Programming (MILP) models based on linear programming, network optimization, and supply chain technique• Provided support, maintenance, and fixation of bugs for Power BI reports and increased reporting efficiency by 20%• Designed Power BI reports, optimized data models to provide insights of the risky drivers, accident trends, loss incurred by claim.","duration":"Mar 2021 May 2021 3 months","duration_short":"3 months","end_date":"May 2021","start_date":"Mar 2021","subtitle":"MV Transportation","title":"Data Analyst Intern"}],"url":"https://www.linkedin.com/company/mv-transportation"},{"company":"AFS Logistics","company_id":"afslogistics","location":"Irving, Texas, United States","positions":[{"description":"","duration":"Aug 2020 Nov 2020 4 months","duration_short":"4 months","end_date":"Nov 2020","start_date":"Aug 2020","subtitle":"AFS Logistics","title":"Logistics Data Analyst Intern"}],"url":"https://www.linkedin.com/company/afslogistics"},{"company":"VNurture Technologies","company_id":"vnurture-technologies","location":"Ahmedabad Area, India","positions":[{"description":"","duration":"Oct 2018 May 2019 8 months","duration_short":"8 months","end_date":"May 2019","start_date":"Oct 2018","subtitle":"VNurture Technologies","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/vnurture-technologies"},{"company":"Renaissance Educare Pvt. Ltd.","company_id":"renaissanceeducarepvt.ltd.","location":"Ahmedabad Area, India","positions":[{"description":"","duration":"May 2018 Oct 2018 6 months","duration_short":"6 months","end_date":"Oct 2018","start_date":"May 2018","subtitle":"Renaissance Educare Pvt. Ltd.","title":"Quantitative Aptitude Faculty"}],"url":"https://www.linkedin.com/company/renaissanceeducarepvt.ltd."},{"company":"Jamboree Education Private Limited","company_id":"jamboree-education-private-limited","location":"Mumbai Area, India","positions":[{"description":"","duration":"May 2017 May 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2018","start_date":"May 2017","subtitle":"Jamboree Education Private Limited","title":"Mathematics Faculty"}],"url":"https://www.linkedin.com/company/jamboree-education-private-limited"}]', '["“I worked with Naishal during the assignments of subject Business Analytics with R. He is a hard-working person and possesses exemplary coding skills.”","“I have worked with Naishal on a couple of projects at UTD. He has amazing ability to work with numbers. His passion and hardworking attitude is highly laudable. ”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide data analytics solutions. Today, the agent is reaching out to the user because they need to discuss potential collaboration on optimizing production line efficiency using statistical models and data analysis techniques.
### Human: Agent: ['Joseph Phelps', "I'm a Video Professional with over 2 decades of experience. I’ve told stories in the roles of Writer, Producer, Videographer, Editor and Graphic Designer in my career, so far.In my current role, I enjoy leading a team of Creative Producers from an emotional intelligence perspective. Together we help local advertisers tell their stories and connect with current and future customers, using neuromarketing and video.", 'Creative Services Manager at WDRB', 'WDRB News', '[{"company":"WDRB News","company_id":"wdrbmedia","industry":"Broadcast Media Production and Distribution","location":"Louisville, KY","positions":[{"description":"Manage Commercial Services creative team for WDRB and WBKI. Oversee creative branding for WBKI, The CW. Manage Commercial Services creative team for WDRB and WBKI. Oversee creative branding for WBKI, The CW.","duration":"Jul 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Jul 2017","subtitle":"WDRB News","title":"Creative Services Manager"}],"url":"https://www.linkedin.com/company/wdrbmedia"},{"company":"WBKI/CW Louisville","company_id":"wbki-cw-louisville","location":"Louisville, Kentucky","positions":[{"description":"Producing, writing, shooting, and editing both commercial and promotional content for television. Managing station website and technology assets. Implementing special projects with TV partner WDRB. Producing, writing, shooting, and editing both commercial and promotional content for television. Managing station website and technology assets. Implementing special projects with TV partner WDRB.","duration":"Jul 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Jul 2010","subtitle":"WBKI/CW Louisville","title":"Creative Services Producer"}],"url":"https://www.linkedin.com/company/wbki-cw-louisville"},{"company":"Fort Knox Television","company_id":null,"location":"Fort Knox, KY","positions":[{"description":"Recorded, edited, coordinated, and directed educational and promotional videos for the U.S. Army at Fort Knox Television. Recorded, edited, coordinated, and directed educational and promotional videos for the U.S. Army at Fort Knox Television.","duration":"Aug 2003 Dec 2008 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2008","start_date":"Aug 2003","subtitle":"Fort Knox Television","title":"Director / Videographer"}],"url":""},{"company":"Wyvern International","company_id":null,"location":"Louisville, Kentucky","positions":[{"description":"Produced and promoted the nightly simulcast of Australian Thoroughbred Racing with print, web, and video mediums. Produced and promoted the nightly simulcast of Australian Thoroughbred Racing with print, web, and video mediums.","duration":"Feb 2002 Jul 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2003","start_date":"Feb 2002","subtitle":"Wyvern International","title":"Director of Production"}],"url":""},{"company":"WBKO","company_id":null,"location":"","positions":[{"description":"Wrote, produced, and edited 30 second commercials, under strict deadlines, to air on broadcast television. Wrote, produced, and edited 30 second commercials, under strict deadlines, to air on broadcast television.","duration":"Feb 2000 Jul 2001 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2001","start_date":"Feb 2000","subtitle":"WBKO","title":"Writer / Producer"}],"url":""},{"company":"Denver Center for the Performing Arts","company_id":"denver-center-for-the-performing-arts","location":"Greater Denver Area","positions":[{"description":"Internship for Denver Center Media, the video production house for The Denver Center for the Performing Arts. Technical directed three camera shoots and built digital effects. Internship for Denver Center Media, the video production house for The Denver Center for the Performing Arts. Technical directed three camera shoots and built digital effects.","duration":"Sep 1999 Dec 1999 4 months","duration_short":"4 months","end_date":"Dec 1999","start_date":"Sep 1999","subtitle":"Denver Center for the Performing Arts","title":"Media Intern"}],"url":"https://www.linkedin.com/company/denver-center-for-the-performing-arts"}]', '["Shawn Cowan “Joe Phelps is an accomplished producer, editor, videographer and undoubtedly the best colleague I\'ve had the honor to work with. His ability to execute timely and creative video content is unmatched. Joe has the ability to take command of any situation, quickly problem solve and execute solutions. His effortless ability to leaddirect projects as well as people while maintaining an impeccable work ethic of professionalism has been a priceless influence in my own career. Joe Phelps is a valuable player to any team he works for.”","Bob Mackowiak (Bob Mack) “Joe Phelps is our go-to guy at WBKI-TV. His talents and experiences cover a wide variety of areas from creative writing, graphic design, videography and television productions to the advancing digital technologies of internet networking, social media and software operations. Joe is a dedicated co-worker who comes to work every day with a positive attitude and a team spirit to solve problems and improve the product. It’s a real treasure to work with someone like Joe who is highly creative and technically savvy. His leadership and management skills are a value addition to our team. He’s always willing to give the extra effort to make our work the best it can be.”"]'] User: ['Joseph Phelps', "I'm a Video Professional with over 2 decades of experience. I’ve told stories in the roles of Writer, Producer, Videographer, Editor and Graphic Designer in my career, so far.In my current role, I enjoy leading a team of Creative Producers from an emotional intelligence perspective. Together we help local advertisers tell their stories and connect with current and future customers, using neuromarketing and video.", 'Creative Services Manager at WDRB', 'WDRB News', '[{"company":"WDRB News","company_id":"wdrbmedia","industry":"Broadcast Media Production and Distribution","location":"Louisville, KY","positions":[{"description":"Manage Commercial Services creative team for WDRB and WBKI. Oversee creative branding for WBKI, The CW. Manage Commercial Services creative team for WDRB and WBKI. Oversee creative branding for WBKI, The CW.","duration":"Jul 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Jul 2017","subtitle":"WDRB News","title":"Creative Services Manager"}],"url":"https://www.linkedin.com/company/wdrbmedia"},{"company":"WBKI/CW Louisville","company_id":"wbki-cw-louisville","location":"Louisville, Kentucky","positions":[{"description":"Producing, writing, shooting, and editing both commercial and promotional content for television. Managing station website and technology assets. Implementing special projects with TV partner WDRB. Producing, writing, shooting, and editing both commercial and promotional content for television. Managing station website and technology assets. Implementing special projects with TV partner WDRB.","duration":"Jul 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Jul 2010","subtitle":"WBKI/CW Louisville","title":"Creative Services Producer"}],"url":"https://www.linkedin.com/company/wbki-cw-louisville"},{"company":"Fort Knox Television","company_id":null,"location":"Fort Knox, KY","positions":[{"description":"Recorded, edited, coordinated, and directed educational and promotional videos for the U.S. Army at Fort Knox Television. Recorded, edited, coordinated, and directed educational and promotional videos for the U.S. Army at Fort Knox Television.","duration":"Aug 2003 Dec 2008 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2008","start_date":"Aug 2003","subtitle":"Fort Knox Television","title":"Director / Videographer"}],"url":""},{"company":"Wyvern International","company_id":null,"location":"Louisville, Kentucky","positions":[{"description":"Produced and promoted the nightly simulcast of Australian Thoroughbred Racing with print, web, and video mediums. Produced and promoted the nightly simulcast of Australian Thoroughbred Racing with print, web, and video mediums.","duration":"Feb 2002 Jul 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2003","start_date":"Feb 2002","subtitle":"Wyvern International","title":"Director of Production"}],"url":""},{"company":"WBKO","company_id":null,"location":"","positions":[{"description":"Wrote, produced, and edited 30 second commercials, under strict deadlines, to air on broadcast television. Wrote, produced, and edited 30 second commercials, under strict deadlines, to air on broadcast television.","duration":"Feb 2000 Jul 2001 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2001","start_date":"Feb 2000","subtitle":"WBKO","title":"Writer / Producer"}],"url":""},{"company":"Denver Center for the Performing Arts","company_id":"denver-center-for-the-performing-arts","location":"Greater Denver Area","positions":[{"description":"Internship for Denver Center Media, the video production house for The Denver Center for the Performing Arts. Technical directed three camera shoots and built digital effects. Internship for Denver Center Media, the video production house for The Denver Center for the Performing Arts. Technical directed three camera shoots and built digital effects.","duration":"Sep 1999 Dec 1999 4 months","duration_short":"4 months","end_date":"Dec 1999","start_date":"Sep 1999","subtitle":"Denver Center for the Performing Arts","title":"Media Intern"}],"url":"https://www.linkedin.com/company/denver-center-for-the-performing-arts"}]', '["Shawn Cowan “Joe Phelps is an accomplished producer, editor, videographer and undoubtedly the best colleague I\'ve had the honor to work with. His ability to execute timely and creative video content is unmatched. Joe has the ability to take command of any situation, quickly problem solve and execute solutions. His effortless ability to leaddirect projects as well as people while maintaining an impeccable work ethic of professionalism has been a priceless influence in my own career. Joe Phelps is a valuable player to any team he works for.”","Bob Mackowiak (Bob Mack) “Joe Phelps is our go-to guy at WBKI-TV. His talents and experiences cover a wide variety of areas from creative writing, graphic design, videography and television productions to the advancing digital technologies of internet networking, social media and software operations. Joe is a dedicated co-worker who comes to work every day with a positive attitude and a team spirit to solve problems and improve the product. It’s a real treasure to work with someone like Joe who is highly creative and technically savvy. His leadership and management skills are a value addition to our team. He’s always willing to give the extra effort to make our work the best it can be.”"]']### Assistant: The agent's job is to lead a team of Creative Producers and help local advertisers tell their stories using neuromarketing and video, and today the user is reaching out to the agent because they need assistance in producing a promotional video for their business.
### Human: Agent: ['Brenton Simpson', "I'm a developer with a keen intuition for crafting fantastic user experiences. I blur the lines between engineer, product manager, and interaction designer. Quickly building pixel-perfect interactive prototypes is what I do best.", 'appsforartists.com', 'Google', '[{"company":"Google","company_id":"google","industry":"Technology, Information and Internet","location":"San Francisco, CA","positions":[{"description":"Building prototypes and prototyping tools for Material Design at Google. Building prototypes and prototyping tools for Material Design at Google.","duration":"Nov 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Nov 2015","subtitle":"Google","title":"UX Engineer, Design"}],"url":"https://www.linkedin.com/company/google"},{"company":"Apps for Artists","company_id":null,"location":"","positions":[{"description":"Apps for Artists is the brand I use to publish my own personal experiments. You can see samples at appsforartists.com. Some highlights: - Mapperino, an experiment that visualizes every bike ride I\'ve ever recorded in a given city on an immersive 3D HTML5 canvas (2012) - Cognicube HD, a mobile game that imagines what a Rubik\'s Cube would look like if invented by M.C. Escher (2010) - Story Stash, a cloud-based multitouch storyboarding system for television animators (built as a college side project in 2006-7) - Marking Menu, a mouse gestures extension for Google Chrome and Safari (2009)","duration":"Nov 2005 - Present 16 years 9 months","duration_short":"16 years 9 months","end_date":"Present","start_date":"Nov 2005","subtitle":"Apps for Artists","title":"Creator"}],"url":""},{"company":"eBay Mobile Innovation Lab","company_id":"ebay","location":"remote from San Francisco, CA","positions":[{"description":"I\'ve been the primary web developer in eBay\'s Mobile Innovations Lab. My charge has been to find the best of the emerging JavaScript technologies and to experiment with how they can be applied in an online shopping context.I\'ve open-sourced the non-proprietary elements of these experiments on my GitHub profile: - Ambidex is an isomorphic web server for React apps. It lets you render the exact same codebase on both the client and server. This is beneficial for SEO, makes the page render faster, and gives you one less environment to worry about when creating an application. It takes the best of client-side development and brings it to the cloud. - Funx is a functionally-reactive Flux implementation. Its key concept is that a web application usually presents a data collection and lets you drill down into specific items. By modeling this relationship as the intersection of a collection and the URL state, you can build incredibly responsive interactions (because the data you already have can render while the details are being backfilled). - Gravel is a partial implementation of Google\'s Material Design as a set of React components. Like React Native, it uses JavaScript objects for styling. This makes each element completely self-contained. https://github.com/appsforartists","duration":"Jun 2014 Jun 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2015","start_date":"Jun 2014","subtitle":"eBay Mobile Innovation Lab","title":"UX Prototyper + Web Developer"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"Various Clients","company_id":null,"location":"San Francisco, CA","positions":[{"description":"Mercenary web and JavaScript developer, lending a hand on projects large and small. Mercenary web and JavaScript developer, lending a hand on projects large and small.","duration":"Aug 2012 May 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2014","start_date":"Aug 2012","subtitle":"Various Clients","title":"Freelance Web Developer"}],"url":""},{"company":"NetShelter Technology Media","company_id":"inpowered","location":"San Francisco, CA","positions":[{"description":"I was originally engaged with NetShelter in a freelance role, where I was responsible for prototyping new products. When the company pivoted from an ad sales organization to focus on their own products, they asked me to come to San Francisco full-time to lead the effort.In my time at NetShelter, I adapted to fit whatever role needed to be filled. Originally, I served as Campaign Production Manager, responsible for producing millions of dollars worth of custom ad campaigns. As we brought in project managers to fill that role, I began working closely with the Director of Engineering to design our in-house analytics platform. As that solidified, I focused on building the JavaScript platform that powered all of our ad products and integrates nicely with hundreds of different third-party publishers\' sites.Most recently, I conceptualized, prototyped, and worked closely with all levels of the organization to bring to market a new product that\'s four times more effective than its predecessor.I was on a first-name basis with the entire San Francisco office, and was frequently approached by people from all levels of the organization to help solve a wide variety of problems.","duration":"Jan 2011 Aug 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2012","start_date":"Jan 2011","subtitle":"NetShelter Technology Media","title":"Lead Developer, Ad Products"}],"url":"https://www.linkedin.com/company/inpowered"},{"company":"Various clients","company_id":null,"location":"","positions":[{"description":"Built rich media applications in Flash ActionScript 3 for a variety of well-known brands. Built rich media applications in Flash ActionScript 3 for a variety of well-known brands.","duration":"Sep 2008 Jan 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2011","start_date":"Sep 2008","subtitle":"Various clients","title":"Freelance Web Developer"}],"url":""}]', '["Matthew Smyth “Brenton came in and quickly created some gorgeous interfaces for us, taking feedback from the first versions and iterating rapidly to get to a workable first version. We experimented with different approaches of UI to find the most intuitive tool for managers, and his ideas were crucial to the evolution of our work.”","Colin Johnson “Talent, entrepreneurial spirit and a desire to work as a team – Brenton is one of the few co-workers I’ve had that combine all three. His ability to understand what will make a product successful, his desire to build and ship successful products and his technical ability make him an asset to any organization. While working with him he was officially recognized as an innovator and frequently looked to for new ideas as well as delivery. I recommend him wholeheartedly.”"]'] User: ['Teresa Jimmerson', 'Product Designer from the great state of breakfast tacos, Texas.', 'Senior Product Designer at Hologram Inc.', 'Hologram Inc.', '[{"company":"Hologram Inc.","company_id":"hologram-io","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Nov 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Hologram Inc.","title":"Senior Product Designer"},{"description":"","duration":"Sep 2020 Nov 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2021","start_date":"Sep 2020","subtitle":"Hologram Inc.","title":"Product Designer"}],"url":"https://www.linkedin.com/company/hologram-io"},{"company":"Perkins and Will","company_id":"perkins-will","location":"Greater Chicago Area","positions":[{"description":"","duration":"Sep 2019 Sep 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2020","start_date":"Sep 2019","subtitle":"Perkins and Will","title":"Senior UI Designer"}],"url":"https://www.linkedin.com/company/perkins-will"},{"company":"Eight Bit Studios","company_id":"eight-bit-studios","location":"Chicago","positions":[{"description":"","duration":"Jan 2018 Aug 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2019","start_date":"Jan 2018","subtitle":"Eight Bit Studios","title":"Product Designer"}],"url":"https://www.linkedin.com/company/eight-bit-studios"},{"company":"FCB Chicago","company_id":"fcb-chicago","location":null,"positions":[{"description":"","duration":"Oct 2016 Dec 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2017","start_date":"Oct 2016","subtitle":"FCB Chicago","title":"Senior Digital Art Director"},{"description":"","duration":"Mar 2014 Oct 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2016","start_date":"Mar 2014","subtitle":"FCB Chicago","title":"Art Director"},{"description":"","duration":"Feb 2013 Mar 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2014","start_date":"Feb 2013","subtitle":"FCB Chicago","title":"Designer"}],"url":"https://www.linkedin.com/company/fcb-chicago"},{"company":"Vivid Ascent","company_id":"vivid-ascent","location":"","positions":[{"description":"","duration":"Nov 2011 Oct 2012 1 year","duration_short":"1 year","end_date":"Oct 2012","start_date":"Nov 2011","subtitle":"Vivid Ascent","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/vivid-ascent"},{"company":"Draft FCB","company_id":null,"location":"Chicago, Illinois","positions":[{"description":"","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"Draft FCB","title":"Design / Art Direction Intern"}],"url":""},{"company":"Ranch Road Design & Printing, Inc.","company_id":"ranch-road-design-&-printing-inc.","location":"Austin, Texas","positions":[{"description":"","duration":"Feb 2011 May 2011 4 months","duration_short":"4 months","end_date":"May 2011","start_date":"Feb 2011","subtitle":"Ranch Road Design & Printing, Inc.","title":"Design / Production Intern"}],"url":"https://www.linkedin.com/company/ranch-road-design-&-printing-inc."},{"company":"Austin Monthly Magazine","company_id":"austin-monthly-magazine","location":"Austin, Texas","positions":[{"description":"","duration":"Feb 2010 May 2010 4 months","duration_short":"4 months","end_date":"May 2010","start_date":"Feb 2010","subtitle":"Austin Monthly Magazine","title":"Design Intern"}],"url":"https://www.linkedin.com/company/austin-monthly-magazine"}]', '["👋 Amber Vasquez “Working with Teresa has been an amazing collaborative experience. When faced with new challenges she always rose to and exceeded my and our entire team\'s expectations. From assisting with user testing and research to collaborating with developers on new machine learning technologies there hasn\'t been a new area of the business that I have seen Teresa back down from. Her greatest strength doesn\'t come from design (any good designer can get into Sketch/Figma/new hotness of the day), it\'s working closely with the team to understand the true challenges of the user AND business and get into the nitty-gritty of the details that I\'ve seen so many designers gloss over in the service of beauty. She not only works closely with UX and developers to sketch out multiple solutions to tricky problems but then takes the next step to make sure we all understand the implication of her designs in the overall scheme of the application or system. She\'s highly creative, detailed, driven and a team player. Not only would I be happy to work with her again but if I would also hire her for my own team.”","LinkedIn User “I had the honor of working with Teresa at Eight Bit Studios. As a Product Designer, Teresa masters iterative and agile design processes. She presents her work to clients, stakeholders, and teams with confidence and well thought-out solutions to complex problems. As a Product Owner, I highly valued the way Teresa gathered input from the cross-functional team to ensure complexity was accounted for in her design. Her high ambition level and curiosity spread positive energy throughout the team.”"]']### Assistant: The agent's job is to develop user experiences, and today the agent is reaching out to the user because they need to collaborate on designing a new product interface for Hologram Inc.
### Human: Agent: ['Ken Conradie', 'Specialties: Systems and network management IT support staff management and mentoring IT project management Effective communication with all levels of staff Design, implementation and maintenance/support of complex IT systems. HA, Convergence, Clusters, Contingency Planning, Backups, Virtualization, Server Consolidation, Wireless LAN and MAN Networks. Support of 24/7 Critical Operations. MCP ID: 1133390 Microsoft Certified IT Professional (MCITP) Microsoft Certified IT Professional (MCITP) Enterprise Administrator Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Systems Engineer (MCSE) Cloud Platform Charter Member Microsoft Certified Solutions Associate (MCSA) Microsoft Certified Technology Specialist (MCTS)', 'Network Manager at City of Escondido', 'City of Escondido', '[{"company":"City of Escondido","company_id":"city-of-escondido","industry":"Government Administration","location":null,"positions":[{"description":"","duration":"Dec 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Dec 2017","subtitle":"City of Escondido","title":"Network Manager"},{"description":"","duration":"Apr 2017 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Apr 2017","subtitle":"City of Escondido","title":"Senior Network Systems Engineer"}],"url":"https://www.linkedin.com/company/city-of-escondido"},{"company":"Southland Technology","company_id":"southland-technology","location":"San Diego, Californa","positions":[{"description":"Systems Administration and technical management of key client accounts. Directly responsible for one of the largest I.T. clients of this Information Technology VAR.• Build, maintain and manage several VMware ESX Cluster implementations, enabling and supporting server consolidation, high availability and disaster recovery initiatives.• Design, implement, manage and monitor several Exchange DAG High Availability solutions for clients of various sizes.• Design, build, and maintain several Windows 2012 Remote Desktop Services Deployments. Became in house subject matter expert in this.• Primary systems engineer for one of this I.T. consulting firm\'s most valued educational clients, managing and supporting their distributed network of more than 40 Southern California locations with over 1500 endpoints. Manage small team of technicians in support of this client.• Active Directory group policy and scripting design and management to automate and secure various aspects of Windows Networks.","duration":"Mar 2011 Apr 2017 6 years 2 months","duration_short":"6 years 2 months","end_date":"Apr 2017","start_date":"Mar 2011","subtitle":"Southland Technology","title":"Senior Systems Engineer"}],"url":"https://www.linkedin.com/company/southland-technology"},{"company":"C3 Networx","company_id":null,"location":"San Diego, Californa","positions":[{"description":"Was responsible for providing customer-focused I.T. management for key clients of this I.T. consulting company. • Designed I.T. solutions based on business needs, wrote proposals and generated estimates following assessment of client networks. • Provided training, support, and mentoring to engineers and technicians. • Lead engineer on several client migrations to Windows 2008, SBS 2003 and 2008, Exchange 2003 and 2007 from legacy systems. • Completed many successful Terminal Server and Citrix implementations. • Technical project manager in successful large-scale (1500+ users) migration between Active Directory forests using free Microsoft tools to minimize cost.• Lead engineer in several successful VOIP implementations using SIP providers, saving clients money on monthly telco costs and empowering teleworking initiatives.","duration":"Jan 2002 Mar 2011 9 years 3 months","duration_short":"9 years 3 months","end_date":"Mar 2011","start_date":"Jan 2002","subtitle":"C3 Networx","title":"Network Engineer / Senior Network Engineer / Director"}],"url":""},{"company":"Collabria","company_id":null,"location":"San Mateo, California","positions":[{"description":"Managed and maintained all NT/2000 Servers, Exchange Servers, Lucent Definity and Audix telephone system, as well as all network equipment. Managed and maintained all NT/2000 Servers, Exchange Servers, Lucent Definity and Audix telephone system, as well as all network equipment.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Collabria","title":"Systems Engineer"}],"url":""},{"company":"JSource","company_id":null,"location":"Moutain View, California","positions":[{"description":"• Management and support of company network, NT and Exchange Servers, Lucent phone switch, IIS web servers, and technical support for 25 users. • Installed and managed Checkpoint firewall to secure network. • Migrated users from Lotus Notes to Exchange Server. • Management and support of company network, NT and Exchange Servers, Lucent phone switch, IIS web servers, and technical support for 25 users. • Installed and managed Checkpoint firewall to secure network. • Migrated users from Lotus Notes to Exchange Server.","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"JSource","title":"Network Administrator"}],"url":""},{"company":"Delcon Marine and Industrial","company_id":null,"location":"Cape Town, South Africa","positions":[{"description":"• Migrated disparate workgroups to NT domain architecture to improve network security and improve collaboration. • Implemented a firewall to secure the network. • Converted entire network from RG-58 coaxial to category 5 UTP to improve performance and reliability. • Responsible for technical support for approximately 60 users, managed file/print/email and web servers and related hardware. • Designed and implemented daily backup process to protect company data. • Migrated disparate workgroups to NT domain architecture to improve network security and improve collaboration. • Implemented a firewall to secure the network. • Converted entire network from RG-58 coaxial to category 5 UTP to improve performance and reliability. • Responsible for technical support for approximately 60 users, managed file/print/email and web servers and related hardware. • Designed and implemented daily backup process to protect company data.","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Delcon Marine and Industrial","title":"Network Administrator"}],"url":""}]', '["Glenn Miller, RCDD, CDCP “Ken implemented our current business network and servers. He was also our go to guy when any one in our company had PC related issues. He was always available and corrected the issue at hang promptly. Ken has a very in depth knowledge of business related software and hardware. I highly recommend Ken for any IT implementation or day to day IT issues”","Jesse W Patton Jr. “I wiorked with Ken Conradie for more than 5 years. He has outstanding technical skills, he works well on his own and as a team player, and knows how to relate with customers/end users. He\'s an asset to any organization.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide effective communication, IT support, and mentoring, and today the user is reaching out to the agent because they need assistance with training and instruction in their role as a Production Line Lead.
### Human: Agent: ['Caroline Morris', "“Frederick Douglass taught that literacy is the path from slavery to freedom. There are many kinds of slavery and many kinds of freedom. But reading is still the path.” ― Carl SaganHOW I OPERATE:DiSC: heavy C, some D, some SHuman Design: 1/3 Projector (laser-focused person who gets the Big Picture by asking simple questions) APEX Business Profile: 29% Market, 35% Systems, 36% Process (how I work)My word for 2021: TENACITY (What's yours? What are your goals?)WHAT I'M UP TO:I synthesize data and words into functional, accessible, and creative end-products. What are your current data/wordy/information headaches? The current Zesty calendar permits new project commissions starting in winter 2021; drop me a line anytime so we can discuss your endeavor. Presently, I'm enjoying a content strategy project and a research/data assistant project. In short, I help professionals 1:1 who help participants, patients, and other professionals. Messy data? Let's discuss how to reconcile and prepare it for transfer or just tidy it up for maximum functionality.Got a Process no one follows? Need a formal Process documented for varied audiences? Let's chat about SOPs and how your current documentation compares to your standards. Do your written procedures match your actual operations? Does your documentation speak to your intended audience? What are you tracking?Editing. Love editing. Love the collaboration of sussing out the message or just being your second set of eyes to avoid Word Crimes, redundancy, and general....Nitty Gritty Bits:Technology experience spans many acronyms - Learning management systems, content management systems, contact management systems, digital archives, accounting and payroll systems--you name it, and I can use it. Data segregation in Google Sheets to data transfers between platforms to basic exports...I've also edited thousands of medical exam questions and built electronic exams in osteopathic and veterinary medicine. Research is my jam; project management is the nut butter holding it all together (Basecamp, Trello, Asana, Slack). Applications/Software: Microsoft Office Suite including Access, Visio, Publisher, & PowerPoint; G Suite; Apache/Open Office; ExamSoft Power User; Dimensions PSI; Adobe Pro DC; Jenzabar; Moodle, Canvas; WordPress, Joomla; Salesforce, Zoho, MailChimp, ConstantContact, MadMimi; Quickbooks, Freshbooks, Peachtree, Dynafile, DocuWare, DynamicPolicy...and many more.", '✴ Information Professional - Editor, Data Assistant', 'ZestyWords - Editorial Support & Data Assistance', '[{"company":"ZestyWords - Editorial Support & Data Assistance","company_id":null,"location":"Everywhere, virtually","positions":[{"description":"Zesty is collaborative editorial support and data assistance to seasoned professionals and associations. I also play with words and pictures for diverse audiences spanning many learning styles. Got Process but Need SOPs? I am a certified ISO 9001:2015 and ISO 19011: 2011 Internal Auditor.Messy data? Let\'s chat about how to get it reconciled and ready for transfer!ZESTY SPECIALTIES: INFORMATION MANAGEMENT - DATA ASSISTANCEData Curation - Data Segmentation - Data Reconciliation - Data TransferCOPY EDITING, DEVELOPMENTAL EDITING & PROOFREADINGWeb Content - Ghost Writing - Correspondence - PowerPoint slide decks - Reports - Proposals - Newsletters - Technical Forms - Instructions - Handbooks - Manuals - Brochures / Desktop Publishing RESEARCH, primary and secondary - FACT CHECKINGWRITING: Business - Technical - Creative, for print or electronic formatsADMINISTRATIVE COLLABORATION Outside Eyes - Process Analysis - Editorial Calendar Support (because you have a Business Plan, right? If not, we can zestify that, too.) - Certified Internal Auditor ISO 9001:2015, ISO 19011:2011","duration":"Apr 2007 - Present 14 years 6 months","duration_short":"14 years 6 months","end_date":"Present","start_date":"Apr 2007","subtitle":"ZestyWords - Editorial Support & Data Assistance","title":"Principal/Editor/Auditor"}],"url":""},{"company":"Rocky Vista University","company_id":"rocky-vista-university","location":"Parker, Colorado","positions":[{"description":"--I helped people become osteopathic doctors & PAs.--ExamSoft Power User; provided live student support; edited exam questions across all disciplines; assisted with exam building, posting, scoring, and reporting.--Calendar Management Maven for electronic assessment facilitation for 3 programs and 5 class years and their make-up and remediation exams; trained and coordinated 8 exam proctors. --I helped people become osteopathic doctors & PAs.--ExamSoft Power User; provided live student support; edited exam questions across all disciplines; assisted with exam building, posting, scoring, and reporting.--Calendar Management Maven for electronic assessment facilitation for 3 programs and 5 class years and their make-up and remediation exams; trained and coordinated 8 exam proctors.","duration":"Nov 2016 May 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2019","start_date":"Nov 2016","subtitle":"Rocky Vista University","title":"Editor/Admin Asst - Office of Testing"}],"url":"https://www.linkedin.com/company/rocky-vista-university"},{"company":"Lake Michigan College - William Hessel Library","company_id":"lake-michigan-college","location":"Benton Harbor, Michigan Area","positions":[{"description":"--Organized and maintained College archives; instituted and administrated DocuWare for electronic preservation.--Provided library instruction and orientation to classes and individual patrons.--Trained support staff in Follett’s and Verso electronic catalog systems.--Assisted with inter-library loans and circulation duties; designed and maintained in-house displays. --Organized and maintained College archives; instituted and administrated DocuWare for electronic preservation.--Provided library instruction and orientation to classes and individual patrons.--Trained support staff in Follett’s and Verso electronic catalog systems.--Assisted with inter-library loans and circulation duties; designed and maintained in-house displays.","duration":"Aug 2003 Mar 2006 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2006","start_date":"Aug 2003","subtitle":"Lake Michigan College - William Hessel Library","title":"Library Technician & Archivist"}],"url":"https://www.linkedin.com/company/lake-michigan-college"},{"company":"Van Buren District Library - Covert Branch","company_id":null,"location":"Covert, Michigan","positions":[{"description":"--Developed and maintained Branch collection; augmented special collections.--Managed daily Branch proceedings; trained support staff in Galaxy and TLC electronic catalog systems.--Advised culturally diverse community of information retrieval techniques; coordinated special events and programs; organized summer reading programs for children of all ages.--Reconciled relations with local school system; participated in Reading Is Fundamental assemblies. --Developed and maintained Branch collection; augmented special collections.--Managed daily Branch proceedings; trained support staff in Galaxy and TLC electronic catalog systems.--Advised culturally diverse community of information retrieval techniques; coordinated special events and programs; organized summer reading programs for children of all ages.--Reconciled relations with local school system; participated in Reading Is Fundamental assemblies.","duration":"Mar 2002 Aug 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2003","start_date":"Mar 2002","subtitle":"Van Buren District Library - Covert Branch","title":"Branch Librarian"}],"url":""}]', '["Gretchen Jahn “Caroline delivers outstanding results. In our first project 8 years ago, she worked wonders converting CRM data to a new database, while creating new processes. Since then she applies her talents to projects as wide-ranging as website design to blog posts to Linked-In profiles and marketing copy. In every case she listens well and asks great questions so that the end result goes beyond expectations. She delivers high-quality results on time to budget. I highly recommend her!”","Joanne McCulley “Energetic, good copy writer/editor and auditor, with attention to details. Caroline provided flexible support for several years.”"]'] User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to provide editorial support and data assistance to professionals, and today the user is reaching out to the agent because they need help with marketing copy and content editing for their bridal consulting business.
### Human: Agent: ['Eric Davis', 'Experienced Senior Solutions Developer with a demonstrated history of working in the information technology and services industry. Strong engineering professional skilled in GIS, Technical Writing, Geography, Cartography, and Geospatial Intelligence.', 'GIS sorcerer, app developer, and serial comma proponent', 'Geospatial Consulting Group International, LLC (geocgi)', '[{"company":"Geospatial Consulting Group International, LLC (geocgi)","company_id":"geospatial-consulting-group-international-llc-geocgi-","industry":"IT Services and IT Consulting","location":"United States","positions":[{"description":"","duration":"Jul 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Jul 2022","subtitle":"Geospatial Consulting Group International, LLC (geocgi)","title":"GIS Solutions Engineer"}],"url":"https://www.linkedin.com/company/geospatial-consulting-group-international-llc-geocgi-"},{"company":"Concept Solutions, LLC","company_id":"concept-solutions-llc","location":"Washington, District of Columbia, United States","positions":[{"description":"Develop applications for Air Traffic Control using Esri platformUpgrade Enterprise ArcGIS systemAssist with planning and emergency management proceduresDevelop automated map geoprocessing service in Python 3. Map used in daily report to leadership. Upgrade existing geoprocessing services from Python 2 to Python 3Assist in security audits. Write recovery plans for essential GIS systemsFAA COVID-19 dashboard developmentActing GIS team lead after former Team Lead accepted another job. November 2021","duration":"Jul 2020 Jul 2022 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2022","start_date":"Jul 2020","subtitle":"Concept Solutions, LLC","title":"GIS Developer at FAA"}],"url":"https://www.linkedin.com/company/concept-solutions-llc"},{"company":"GAP Solutions, Inc.","company_id":"gap-solutions-inc","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Apr 2020 May 2020 2 months","duration_short":"2 months","end_date":"May 2020","start_date":"Apr 2020","subtitle":"GAP Solutions, Inc.","title":"Senior GIS Consultant"}],"url":"https://www.linkedin.com/company/gap-solutions-inc"},{"company":"Town of Herndon","company_id":"town-of-herndon","location":"Herndon","positions":[{"description":"-Rebuild GIS databases to meet newer standardsDevelop web apps using Esri platformArcGIS Server Administrator SQL Server AdministratorResponsible for all Town GIS services/image services and developer of Town GIS Portal using ArcGIS PortalIntegrated ArcGIS data and services into Cityworks and Energov by Tyler Technologies Meeting with stakeholders to collect requirements. Providing timelines for implementation -Rebuild GIS databases to meet newer standardsDevelop web apps using Esri platformArcGIS Server Administrator SQL Server AdministratorResponsible for all Town GIS services/image services and developer of Town GIS Portal using ArcGIS PortalIntegrated ArcGIS data and services into Cityworks and Energov by Tyler Technologies Meeting with stakeholders to collect requirements. Providing timelines for implementation","duration":"Jan 2020 Apr 2020 4 months","duration_short":"4 months","end_date":"Apr 2020","start_date":"Jan 2020","subtitle":"Town of Herndon","title":"Senior Geographic Information System Specialist"}],"url":"https://www.linkedin.com/company/town-of-herndon"},{"company":"New Light Technologies","company_id":"new-light-technologies","location":"Washington, District of Columbia","positions":[{"description":"Deployed and maintained the entire FEMA Response GIS framework in the Amazon cloudMember of the FEMA Analytics and Geospatial Tradecraft Section (AGTS), reporting directly to Geospatial Information Officer (GIO), and tasked with devising a long term data management strategy from both local repository and web perspectivesRedesign and restructure of the FEMA GeoPlatform and the organization ArcGIS Online website to a more centralized, data-driven view of current operationsDeveloped disaster-centric web applications and published as publicly accessible sites in order to further disseminate geospatial analysis and information Lead the way in developing task automationProvide methodology/best practice recommendations for data updates and long term maintenance strategies1)The application featured on this page:https://communities.geoplatform.gov/disasters/hurricane-incident-journal-2/2) The Project Ptolemy application is something I\'ve been working on with three other developers and it\'s essentially an open source disaster management studio (read more at projectptolemy.co)Meeting with stakeholders to collect requirements. Providing timelines for implementation","duration":"May 2015 Nov 2019 4 years 7 months","duration_short":"4 years 7 months","end_date":"Nov 2019","start_date":"May 2015","subtitle":"New Light Technologies","title":"Senior Developer/Solutions Engineer"}],"url":"https://www.linkedin.com/company/new-light-technologies"},{"company":"Port of San Diego","company_id":"port-of-san-diego","location":null,"positions":[{"description":"Build and support custom web applications, application interfaces, and system integration services. Key technical advisor and liaison, realistic evaluation of team and vendor capabilities, thorough and practical assessment of project and program technical needs. • SharePoint administrator and developer, serve as primary administrator for SharePoint sites, developed Harbor Police InfoBoard (an extensively used intelligence sharing and lead-tracking site), project lead and lead developer on organization SharePoint intranet site• Windows Azure and Office 365 administrator and developer, serve as primary administrator for Azure services, administrator for Azure Active Directory, developed cloud hosted WCF service supporting SAP to external vendor site integration• Development of e-commerce paver sales web application using C#, ASP.NET, and MVC 5, including integrated ArcGIS Services, Kendo UI, Authorize.Net, and Azure Web Sites• Key staff member responsible for defining organization-wide application and web development standards, supporting technology transition to .NET environments, and leading efforts on the Port Open Data Initiative","duration":"Apr 2013 May 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2015","start_date":"Apr 2013","subtitle":"Port of San Diego","title":"Applications Developer"},{"description":"Functioned as lead GIS programmer/developer, providing inter-departmental access to web maps and geoprocessing tools and services. Recognized the need and redirected efforts of the GIS program to a more results-oriented approach, with emphasis on defining and delivering practical and efficient solutions.• ArcGIS Server administrator, author of custom geoprocessing tools and services, map/feature/image services, and official cartographic publications• ArcGIS Database administrator (a SQL Server instance) supporting a full-scale database redesign and complete GIS data model enhancement • ArcGIS Online administrator, managing the publication, content, and security of web-based maps, applications and services• Developed Active Pier and Slip Application allowing dispatchers for Harbor Police and Fire to locate geocoded watercraft slips in the San Diego Bay and determine proximity and access to relevant firefighting features","duration":"Sep 2012 Apr 2013 8 months","duration_short":"8 months","end_date":"Apr 2013","start_date":"Sep 2012","subtitle":"Port of San Diego","title":"GIS Analyst"}],"url":"https://www.linkedin.com/company/port-of-san-diego"},{"company":"Wiser Imagery","company_id":"wiser-imagery","location":null,"positions":[{"description":"Provide oversight and leadership to a team of Geospatial Analysts for projects subcontracted from the National Geospatial-Intelligence Agency (NGA). Developed performance goals and project milestones on both individual and team levels. Sole Team Lead tasked with enhancing the capture of performance metrics and implementing division-wide production strategies.• Significantly increased division performance through the creation and implementation of project performance program, centered on innovative tools and improved workflow • Developed an advanced geographic predictive model employing a self-written learning algorithm to more accurately predict the workload and estimated dates of completion • Developed a data-driven progress tracking toolset for use by Team Leads leveraging the predictive model to maximize the strengths of individual team members• Despite all additional responsibilities, met all team-level production goals and milestones in time and under budget• Maintained administrative and personnel management duties such as approving leave requests, leading weekly team meetings, and organizing team building exercises","duration":"Nov 2011 Sep 2012 11 months","duration_short":"11 months","end_date":"Sep 2012","start_date":"Nov 2011","subtitle":"Wiser Imagery","title":"GIS Team Lead/Deputy Project Manager"},{"description":"Provide technical leadership and guidance, train and mentor staff, interpret and enforce rapidly-evolving and complex database and cartographic standards, develop tools and processes to enhance workflow and efficiency. Provide technical documentation and technical writing for RFPs.• Developed 3D GIS toolset that reduced production hours spent by an average of 10%; toolset was adapted for use by other companies such as Northrup Grumman and SAIC• Developed automated 3D stereo vision test used company-wide to screen applicants during the hiring process• Created ‘Tech Lead Theatre’, an entertaining and highly successful training program, as a means of fostering a greater community involvement and understanding of ever-changing project guidance","duration":"May 2010 Jan 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2012","start_date":"May 2010","subtitle":"Wiser Imagery","title":"GIS Technical Lead"},{"description":"Data production and analysis on federal Multinational Geospatial Co-production Program subcontract. Fast-paced and strictly accurate work environment with little room for error. • Extensive use of ESRI ArcGIS Suite for production, editing, and analysis including extensions 3D Analyst, Stereo Analyst, Network Analyst, and Data Analyst• Selected as Quality Control Analyst; recognized organization leader in data accuracy and precision• Full-scale automated and manual data cleaning, prepped final databases for delivery","duration":"Nov 2008 May 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2010","start_date":"Nov 2008","subtitle":"Wiser Imagery","title":"Geospatial Analyst"}],"url":"https://www.linkedin.com/company/wiser-imagery"},{"company":"Smart Data Strategies","company_id":"smart-data-strategies","location":"","positions":[{"description":"","duration":"Jun 2008 Nov 2008 6 months","duration_short":"6 months","end_date":"Nov 2008","start_date":"Jun 2008","subtitle":"Smart Data Strategies","title":"GIS Technician"}],"url":"https://www.linkedin.com/company/smart-data-strategies"},{"company":"City of Brentwood, Tennessee","company_id":"city-of-brentwood-tennessee","location":"Brentwood, Tennessee, United States","positions":[{"description":"","duration":"Jan 2008 Jun 2008 6 months","duration_short":"6 months","end_date":"Jun 2008","start_date":"Jan 2008","subtitle":"City of Brentwood, Tennessee","title":"GIS Intern"}],"url":"https://www.linkedin.com/company/city-of-brentwood-tennessee"},{"company":"Sauls Seismic","company_id":"sauls-seismic-inc-","location":"","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Sauls Seismic","title":"Field Tech"}],"url":"https://www.linkedin.com/company/sauls-seismic-inc-"}]', '["Dante Terango “Eric is one of the best GIS developers I\'ve had the chance to work with. He\'s knowledgeable, and able to articulate how a project might be successfully completed using his analysis and developer skills. ”","Matthew Carroll “In the process of defining a client\'s needs Eric is able to quickly synthesize disparate technologies and construct a pathway for a simplified solution. It was a pleasure work with him on project that required processing and refining a massive amount of spatial data. ”"]'] User: ['William Gunning', 'Highly experienced information technology publishing professional with experience as a configurator, developer and architect of business solutions and procedures. Specializing in Office 365 and SharePoint Collaboration toolset.', 'Technical Lead for Enterprise Tools at EOTSS', 'Executive Office of Technology Services and Security', '[{"company":"Executive Office of Technology Services and Security","company_id":"the-massachusetts-office-of-information-technology","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Executive Office of Technology Services and Security","title":"Technical Lead for Enterprise Tools"},{"description":"","duration":"Mar 2018 Oct 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2019","start_date":"Mar 2018","subtitle":"Executive Office of Technology Services and Security","title":"SharePoint Administrator"}],"url":"https://www.linkedin.com/company/the-massachusetts-office-of-information-technology"},{"company":"Executive Office of Education","company_id":null,"location":"Malden MA","positions":[{"description":"• Manage content migrations, upgrades of SharePoint 2010, 2013 and O365 Sites.• Setup and configured Windows and SQL Servers.• Expanded SharePoint product offerings such as Search Center, BCS, InfoPath and K2.• Setup and configured Office 365 Education Tenant.• Managed and negotiated with SharePoint 3rd party vendors to reduce overall cost of application ownership per head and year over year maintenance cost.","duration":"Jul 2012 Mar 2018 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2018","start_date":"Jul 2012","subtitle":"Executive Office of Education","title":"SharePoint Administrator"}],"url":""},{"company":"The Children\'s Trust (MA)","company_id":"childrens-trust","location":"Bostn, MA","positions":[{"description":"• Setup and configured Windows and SQL Servers.• Installed, configured and documented Cognos deployment and security setup.• Setup and configured Google Apps for non-profit tenant.• Cognos report specification writing and editing.• Worked with vendor to setup and configure SharePoint.• Migrated websites and created custom Joomla plugins.","duration":"2007 Jul 2012 5 years","duration_short":"5 years","end_date":"Jul 2012","start_date":"2007","subtitle":"The Children\'s Trust (MA)","title":"Applications Systems Programmer"}],"url":"https://www.linkedin.com/company/childrens-trust"},{"company":"Massachussetts.com","company_id":null,"location":"Woburn, MA","positions":[{"description":"• Owned and operated a popular local business-to-business and consumer information websites.• Developed custom code for clients and CMS publishing systems.• Hosted web sites for clients and developed a web site design service using independent contractors. • Managed Class C TCP/IP and Firewall with redundant upstream gateways.","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Massachussetts.com","title":"Owner"}],"url":""},{"company":"The Mishra Group","company_id":"the-mishra-group","location":"","positions":[{"description":"• Purchased, installed and configured IT Desktop publishing system.• Remotely managed Print and File Servers• Launch two newspapers and online e-publications.","duration":"2000 2006 6 years","duration_short":"6 years","end_date":"2006","start_date":"2000","subtitle":"The Mishra Group","title":"Production Manager / Consultant"}],"url":"https://www.linkedin.com/company/the-mishra-group"},{"company":"Boston Business Journal","company_id":"boston-business-journal","location":null,"positions":[{"description":"• Managed department and print manufacturing budgets from forecasting to cost analysis. • Responsible for production and management of weekly business publication pre-press department and staff.• Provided IT Technical, Pre-Press support and training for BBJ, BostonBusiness magazine and Mass High Tech publications.• Designed covers, advertisements, custom publications and feature sections.• Negotiated, purchased, installed and configured desktop publishing computer, network and systems, which resulted in time and cost savings over traditional layout and typesetting that increased in-house graphic and artistic capabilities.","duration":"1992 1998 6 years","duration_short":"6 years","end_date":"1998","start_date":"1992","subtitle":"Boston Business Journal","title":"Production Manager"},{"description":"• Designed templates and programed style codes.• Designed newspaper style codes and feature pages.• Trained end users on new system and business processes.• Converted department from Photoset to CompuGraphic MCS digital typesetting system.","duration":"1992 1992 less than a year","duration_short":"less than a year","end_date":"1992","start_date":"1992","subtitle":"Boston Business Journal","title":"Typesetting Supervisor"}],"url":"https://www.linkedin.com/company/boston-business-journal"}]', '["“Bill and I worked together at the Boston Business Journal. To his credit, Bill eagerly embraced new technology. Plus, he always kept a close eye on approaching deadlines.”","“I\'ve worked with Bill in two capacities - with him as my boss at the Boston Business Journal and as a partner in freelance projects. As a boss, Bill was patient, understanding and fair when it came to teaching and managing staff. His vast knowledge of technology, ease of teaching methods and willingness to try new things made working for him exciting and challenging at the same time. While working on freelance projects with Bill, he offered unsurpassed support and an ability to go above and beyond for clients. To this day, I not only consider Bill a friend, but a mentor as well.”"]']### Assistant: The agent's job is to provide technical leadership and guidance in enterprise tools, and today the user is reaching out to the agent because they need assistance with configuring and upgrading SharePoint in their organization.
### Human: Agent: ['Molly Gallagher', "At Madelyn Claire's, we are dedicated to delivering premium quality boutique style blooms. Our mission is to provide our customer with unique seasonal arrangements all year round. Our specialties includes: weddings, events, subscriptions, and workshops. We are located in Denver, CO. Please visit our website for more information: www.madelynclairefloraldesign.com Contact us at: sales@madelynclairefloraldesign.com for more information on subscriptions, events, or setting up a workshop.", 'Operations & Growth', 'Madelyn Claire Floral Events & Design', '[{"company":"Madelyn Claire Floral Events & Design","company_id":"madelynclairefloralevents&design","industry":"Events Services","location":"Greater Denver Area","positions":[{"description":"At Madelyn Claire\'s, we are dedicated to delivering premium quality boutique style blooms. Our mission is to provide our customer with unique seasonal arrangements all year round. Our specialties includes: weddings, events, subscriptions, and workshops. We are located in Denver, CO. Please visit our website for more information:www.madelynclairefloraldesign.comContact us at: sales@madelynclairefloraldesign.com for more information on subscriptions, events, or setting up a workshop.","duration":"May 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"May 2017","subtitle":"Madelyn Claire Floral Events & Design","title":"Operations & Growth"}],"url":"https://www.linkedin.com/company/madelynclairefloralevents&design"},{"company":"TrackVia, Inc.","company_id":"trackvia-inc","location":"Greater Denver Area","positions":[{"description":"TrackVia is a modern alternative to spreadsheets, legacy databases and complicated enterprise systems to track, manage and automate critical business processes or operational workflows with greater efficiency, speed and ease. We do this by making it easy to collect data accurately, analyze that data in real time, and take immediate action through automated tasks, alerts or even emails. TrackVia is a modern alternative to spreadsheets, legacy databases and complicated enterprise systems to track, manage and automate critical business processes or operational workflows with greater efficiency, speed and ease. We do this by making it easy to collect data accurately, analyze that data in real time, and take immediate action through automated tasks, alerts or even emails.","duration":"Jan 2014 May 2017 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2017","start_date":"Jan 2014","subtitle":"TrackVia, Inc.","title":"Manager of Business Development"}],"url":"https://www.linkedin.com/company/trackvia-inc"},{"company":"ImageSeller LLC","company_id":"imageseller-llc","location":"Greater Denver Area","positions":[{"description":"ImageSeller is a Denver, Colorado based award winning promotional merchandising agency specializing in strategic global sourcing and promotional merchandise. Living within ImageSeller is ISCreative, an internal design studio.Responsibilities Include:-Work with prospective clients on creating and managing promotional merchandise from start to finish. -Sell ImageSeller\'s brand and product capabilities to clients. -Create Sale plan to bring in new clients, vendors, and revenue that matches the company\'s vision and values.","duration":"Jul 2013 Nov 2013 5 months","duration_short":"5 months","end_date":"Nov 2013","start_date":"Jul 2013","subtitle":"ImageSeller LLC","title":"Business Development Group"}],"url":"https://www.linkedin.com/company/imageseller-llc"},{"company":"Prodigy Resources","company_id":"prodigy-resources","location":null,"positions":[{"description":"•Develop new business relationships and actively maintain network of clients from Fortune 500-1000 companies •Set up weekly meeting to present Prodigy Resources to technical hiring managers as a resource for their staffing needs •Utilize relationship-based sales approach to gain long term business•Work side by side my recruiters and clients on candidate skill sets, recruiting process and placements •Responsible for cold calling 100-200 hiring managers in the Denver Metro Area daily as well as prospecting for quality business leads.","duration":"Jan 2012 May 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2013","start_date":"Jan 2012","subtitle":"Prodigy Resources","title":"Client Services Manager"},{"description":"•Presented job opportunities, negotiated compensation, conducted phone and onsite interviews, and managed candidates through the interview process.•Networked with local IT community to source new talent.•Prepared candidates for client interviews, built professional relationships with contract employee, and provided client feedback and updates to contract employees. •Utilized proven sourcing methods as well as my own new creative methods.•Prepared and communicate the job offer to selected consultants and contractors","duration":"Jul 2010 Jan 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2012","start_date":"Jul 2010","subtitle":"Prodigy Resources","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/prodigy-resources"}]', '["Hannah Wright “Molly is a joy to work with. She has an energetic personality that is contagious in the work place and is one of the most loyal and dedicated people I have ever worked with. Molly is an asset to any team and I highly recommend her.”","Vadim Yudkovsky “Molly has represented me with one of her clients and did so very well. She is very professional, friendly and helpful; she thinks of details and goes out of her way to get things done. She has provided me with all the detailed information I have requested. She has exposed me to excellent opportunity and has been very courteous, friendly and professional all the way. I would definitely like to work with her again!”"]'] User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to promote and sell premium quality boutique style blooms, and today the agent is reaching out to the user to discuss potential collaboration on creating unique floral arrangements for bridal events.
### Human: Agent: ['Steve Martin', 'Strongly self motivated, creative, lively individual with a passion for bridging the gap between People and the Technology they interact with. Relationship centric individual who is driven by a deep understanding that the work you do and the people you work with matter.', 'Web Developer at University of Northwestern - St. Paul', 'University of Northwestern - St. Paul', '[{"company":"University of Northwestern - St. Paul","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Dec 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Dec 2017","subtitle":"University of Northwestern - St. Paul","title":"Web Developer"}],"url":""},{"company":"BlueEarth Innovation","company_id":"blueearth-innovation","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"- Front end web development- HTML, CSS, PHP, WordPress, jQuery, Adobe Creative Suite- Excellent communication skills- Adaptable learner with leadership qualities - Excellent at complex problem solving utilizing research skills- Quality-focused with superb eye for visual communication principles - Front end web development- HTML, CSS, PHP, WordPress, jQuery, Adobe Creative Suite- Excellent communication skills- Adaptable learner with leadership qualities - Excellent at complex problem solving utilizing research skills- Quality-focused with superb eye for visual communication principles","duration":"Nov 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Nov 2015","subtitle":"BlueEarth Innovation","title":"Frontend Developer"}],"url":"https://www.linkedin.com/company/blueearth-innovation"},{"company":"Cutting Edge-Midwest Abrasives","company_id":null,"location":"","positions":[{"description":"Manage shipping and receiving purchase orders. Track inventory and sales. Manage shipping and receiving purchase orders. Track inventory and sales.","duration":"Aug 2014 May 2015 10 months","duration_short":"10 months","end_date":"May 2015","start_date":"Aug 2014","subtitle":"Cutting Edge-Midwest Abrasives","title":"Warehouse manager"}],"url":""}]', '["Alicia Smith “Careful expert with a great skill to analyze and solve problems. Steve is on top of his game and there is nobody that he wouldn\'t help. His constant quest to learn, adapt and apply lessons proves out Steve\'s ability to be an active individual contributor and participant on any team. Hands down he is one of the best people I have ever met in my life and I am so glad that I had the opportunity to learn alongside him. Highly recommend to all others, and I see Steve to be an invaluable asset to any company!”","Casie Siekman “Steve is awesome! I\'ve had the opportunity to work with him in a couple of groups and share a desk with him over the past few months - and he is a great addition to any situation. He is a super positive, fun and relatable guy. His eye for design shines through and really adds a personal touch to everything he does. He cares about his family, his team members and his work - and that really makes you feel lucky to be in his company.”"]'] User: ['Roberto Vasquez', "I'm a data-driven marketer and strategist for innovation, teaching, and slaying business objectives. TL;DR - Web Development, SEO, Social Media, Google Ads, Inbound and Marketing Automation, CRM, Demand Generation, Audience Segmentation, Data Analysis, and Visualization. #DigitalMarketing #Inspiration #Marketing #Technology #Leadership", 'Digital Marketing Director at Powerserve', 'Powerserve', '[{"company":"Powerserve","company_id":"pwsrv","industry":"Marketing and Advertising","location":"Georgia","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Powerserve","title":"Digital Marketing Director"}],"url":"https://www.linkedin.com/company/pwsrv"},{"company":"Noy Media Group","company_id":"noymediagroup","location":"","positions":[{"description":"Noy Media Group is a subsidiary of the Mike Hostilo Law Firm. We focused on connecting strategy to execution by maximizing the impact of marketing. For my part, It all starts with a tailor-made, business-driven Marketing Technology Stack. Key success metrics for average case value, case generation, quality of leads, reputation management, and demand generation were my top priorities. Noy Media Group is a subsidiary of the Mike Hostilo Law Firm. We focused on connecting strategy to execution by maximizing the impact of marketing. For my part, It all starts with a tailor-made, business-driven Marketing Technology Stack. Key success metrics for average case value, case generation, quality of leads, reputation management, and demand generation were my top priorities.","duration":"Jun 2018 Jun 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2020","start_date":"Jun 2018","subtitle":"Noy Media Group","title":"Director Marketing and Technology"}],"url":"https://www.linkedin.com/company/noymediagroup"},{"company":"The Eichholz Law Firm","company_id":"the-eichholz-law-firm","location":"","positions":[{"description":"Executed strategies for owned, paid and earned media for the brand. Redesigned the Information Architecture, UX, and coded two websites, migrating from WordPress to an enterprise platform that seamlessly integrated with Salesforce. Designated to the Leadership Committee to re-envision the company mission and values and to implement long-term roadmaps with SMART strategic objectives to nurture and develop a productive and happy workforce. Implemented solutions to address negative sentiment online and executed MarCom strategies to improve reputation scores on external platforms. Build the company intranet communication site using SharePoint with Office 365 and Google Drive integrations.","duration":"May 2017 May 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2018","start_date":"May 2017","subtitle":"The Eichholz Law Firm","title":"Director Digital Marketing"}],"url":"https://www.linkedin.com/company/the-eichholz-law-firm"},{"company":"Kiawah Partners","company_id":"kiawah-partners","location":"","positions":[{"description":"Driving prospects and leads of ultra high-net-worth individuals (UHNWI) for luxury real estate development group through SEO, SEM, social, and email channels. Marketing automation and customer management utilizing Salesforce and Pardot for nurturing leads. Managed MLS data feeds to external partners, webmaster duties for hosting platform, and admin for website CMS. Produced work documentation and procedure guidelines for knowledge base and information sharing. During overlap in work history, maintained a contractor status to help onboard new team members, define scope of work for complex digital initiatives, and execute data analysis for campaigns.","duration":"Jun 2016 Dec 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2017","start_date":"Jun 2016","subtitle":"Kiawah Partners","title":"Digital Marketing Senior Manager"}],"url":"https://www.linkedin.com/company/kiawah-partners"},{"company":"DXM Marketing Group, LLC","company_id":"dx-marketing","location":"","positions":[{"description":"Thought leader for DXM\'s digital agency initiatives through our Google Partnership (owned). Strategist for digital advertising channel services in Search, Social Media, Mobile, Display, and Web Development. Budgeting, forecasting, results, optimize, repeat.Active verticals include: Healthcare, Business & Industrial, Finance, Internet & Telecom, QSR, Shopping.Develop custom solutions for CRM, portals, custom landing pages, analytics, campaign tagging, surveys (online/offline), competitive analysis, and payment fulfillment online.Channel Services (owned):- SEO (content, local, campaign management and keyword/link analysis)- PPC (MCC, bid management, custom landing pages, CRO)- Social Media (Reputation management, brand compliance, social display/retargeting)- Mobile (Performance optimization, responsive design, adaptive design)- Display (Media planning, creative, branding, display retargeting)- Web Development (Design and development, content creation, webmaster, CMS)","duration":"Aug 2014 Jun 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2016","start_date":"Aug 2014","subtitle":"DXM Marketing Group, LLC","title":"Director Digital Marketing"}],"url":"https://www.linkedin.com/company/dx-marketing"},{"company":"Cox Media Group Digital & Strategy Team","company_id":"cox-media-group-digital-&-strategy-team","location":"Greater Atlanta Area","positions":[{"description":"Managed the internal technical department (3 directs) for Cox Media Group Digital and Strategy websites and apps (114 in all). Operated within an agile framework, to assist in the development and implementation of proprietary CMS platform, apps, and vendor applications. Streamlined communications for a matrix organization, SLA’s, processes and procedures to improve overall customer satisfaction and problem resolutions. Recognized for leading my team for performance, promotions and retention.- Agile PM, Kanban technique - Strategic Communications- HDI Support Center Director- Knowledge Centered Support- IT Service Management (ITSM)- Problem Management Professional- Root Cause Analysis - Content Management (Enterprise)","duration":"Sep 2011 Jun 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2013","start_date":"Sep 2011","subtitle":"Cox Media Group Digital & Strategy Team","title":"Sr. Manager Site Services"}],"url":"https://www.linkedin.com/company/cox-media-group-digital-&-strategy-team"},{"company":"Media General","company_id":"media-general","location":null,"positions":[{"description":"Internet marketing, group account management, and web analyst. Key responsibilities included: web strategy, multi-channel campaign activation, ad hoc reporting, analysis, and optimization. Additional duties: websites, landing page build-outs, video production, webcasting, graphic design, photography, and event marketing.- Internet Marketing Strategy- Analytics, proof of performance reporting, ad hoc- Display Advertising Funnel Marketing- Search Engine Optimization- Google AdWords / Bing Ads- Behavioral Targeting, Remarketing- Email Marketing- CRM, CMS and Inbound methodologies- B2B & B2C- Sales management, client retention- Event Marketing","duration":"Jan 2007 Sep 2011 4 years 9 months","duration_short":"4 years 9 months","end_date":"Sep 2011","start_date":"Jan 2007","subtitle":"Media General","title":"Digital Sales Manager"},{"description":"Managed five geographical locations within Media General\'s broadcast portfolio - Mid-Atlantic region.Creative director for interactive designs of HTML templates, design concepts both graphical and UI, and early adopter for Web Standards. Information taxonomy for CDN inclusion and enterprise CMS project management for implementation, documentation, testing, training, and deployment.Graphic design for all mediums including print, broadcast and web. Photoshop, Illustrator, pre-In Design.Web analytics using Omniture Analytics. Webmaster.Additional contributions with IAB Universal Ad Packages, videography, non-linear editing, and photography.","duration":"Oct 1999 Dec 2006 7 years 3 months","duration_short":"7 years 3 months","end_date":"Dec 2006","start_date":"Oct 1999","subtitle":"Media General","title":"New Media Director"}],"url":"https://www.linkedin.com/company/media-general"}]', '["Chris Manley “Roberto was my direct supervisor and professional mentor for the better part of a year. Roberto was the Director of Marketing for an attorney and legal services startup, and he hired me to join his marketing team as a web developer and marketing specialist. We worked together on several important development projects, niche national marketing campaigns, and complete website and brand overhauls. Roberto\'s role extended beyond his title, he also laid the foundation for our best SEO practices, established proper workflows and organizational positions within the company, as well as coordinated some public facing community-focused charity efforts for the office. With Roberto\'s knowledge, experience and guidance, I have been able to realize my technical potential as a developer and better visualize my professional aspirations.”","Jerry Gearding “I had the pleasure of working with Roberto for over a year at DX Marketing. In that year, he helped build the agency\'s digital capabilities from the ground up. He was personally responsible for establishing our Google partnership and has knowledge in a wide range of digital disciplines including strategy, PPC, targeted display, re-marketing, SEO, SEM, social, campaign optimization and web development. He was a mentor to other less experienced members of the team as well. I highly recommend Roberto to anyone who is looking to add a seasoned, knowledgeable and motivated resource to their digital team.”"]']### Assistant: The agent's job is to bridge the gap between people and technology as a web developer, and today they are reaching out to the user because they need assistance in optimizing their website's SEO and implementing marketing automation strategies.
### Human: Agent: ['Mary Jane Harmount', 'A focused and top-performing sales and business development executive with extensive experience in all facets of strategic planning, negotiation, and presentations, including prospecting, forecasting, and new product introductions. Leverages practical experience with exceptional communication skills to develop strong working relationships and provide customized solutions, mitigating client challenges. Possesses a proven track record of identifying areas for growth, successfully driving revenue, exceeding sales quotas, and ensuring client satisfaction.', 'Enterprise Account Executive at Insight', 'Insight', '[{"company":"Insight","company_id":"insight","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Aug 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Insight","title":"Enterprise Account Executive"},{"description":"","duration":"Aug 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Insight","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/insight"},{"company":"PCM","company_id":null,"location":"South Florida","positions":[{"description":"PCM: The Right Technology, DeliveredPCM is a leading global IT provider of technology solutions including hardware products, software, services and consulting. Our comprehensive expertise and proven experience in emerging, advanced and legacy technologies stands out in a crowded market. We leverage our vast array of certified personnel, valuable partnerships, mature process and scale to achieve our clients IT objectives and position them for future success.Our business IT strategists, market specialists and technical engineers are trained to listen to, learn from and enable our customers’ success.PCM offers exceptional procurement and logistics for a broad range of IT products. We provide consulting and implementation services delivered through more than 1,400 service engineers. With PCM, you have a rich array of managed, professional and operational services to lower your organization’s operating costs, increase business agility, improve overall efficiency, and help you succeed in today’s global economy.","duration":"Aug 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Aug 2018","subtitle":"PCM","title":"Enterprise Account Executive"}],"url":""},{"company":"Windstream Communications","company_id":null,"location":"South Florida","positions":[{"description":"","duration":"Nov 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Windstream Communications","title":"Sr. Account Executive"}],"url":""},{"company":"Comcast Business","company_id":"comcast-business","location":"Florida Region","positions":[{"description":"","duration":"Feb 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Feb 2016","subtitle":"Comcast Business","title":"Strategic Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/comcast-business"},{"company":"Windstream","company_id":"windstream-enterprise","location":"South Florida","positions":[{"description":"Windstream (NASDAQ: WIN), a Fortune 500 company, is a leading nationwide provider of advanced network communications – voice, data, cloud – with a robust Professional Services and Security practice. We offer a range of enterprise class services and solutions to help keep your business in a perpetual state of winning! To learn more about Windstream’s customized data, network, voice, cloud solutions, and Security and Professional Services please visit www.windstreambusiness.com. Windstream (NASDAQ: WIN), a Fortune 500 company, is a leading nationwide provider of advanced network communications – voice, data, cloud – with a robust Professional Services and Security practice. We offer a range of enterprise class services and solutions to help keep your business in a perpetual state of winning! To learn more about Windstream’s customized data, network, voice, cloud solutions, and Security and Professional Services please visit www.windstreambusiness.com.","duration":"May 2017 Oct 2017 6 months","duration_short":"6 months","end_date":"Oct 2017","start_date":"May 2017","subtitle":"Windstream","title":"Major Account Executive"}],"url":"https://www.linkedin.com/company/windstream-enterprise"},{"company":"The Monaco Group","company_id":null,"location":"","positions":[{"description":"IT Security and Network consulting IT Security and Network consulting","duration":"Sep 2015 Mar 2016 7 months","duration_short":"7 months","end_date":"Mar 2016","start_date":"Sep 2015","subtitle":"The Monaco Group","title":"Security Consultant"}],"url":""},{"company":"EarthLink Business","company_id":"earthlink-internet","location":"South Florida","positions":[{"description":"EarthLink Business is a leading IT services provider to more than 150,000 business nationwide. EarthLink Business empowers customers with Managed Services including Cloud Computing, Managed and Private Cloud, Virtualization Services such as managed hosting and cloud workspace. EarthLink also offers a robust portfolio of IT security, application hosting, colocation and IT support services, including IT Help/Service desk, Unified Endpoint Management and Mobile Device Management. The company operates an extensive Data and VOIP IP network and 8 secure SSAE 16 compliant Data Centers. Founded in 1994, EarthLink\'s award-winning reputation for outstanding service and product innovation is supported by an experienced team of professionals focused on best-in-class customer care.","duration":"Jan 2013 Sep 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2015","start_date":"Jan 2013","subtitle":"EarthLink Business","title":"Account Director at EarthLink Business"}],"url":"https://www.linkedin.com/company/earthlink-internet"},{"company":"MercuryZ","company_id":"mercury-z","location":"South Florida","positions":[{"description":"Mercury Z provides a range of operational, revenue, and technology solutions, including engineering, design, implementation and optimization services across both the wireless and wireline domains. We offer a vendor-agnostic, best-of-breed product portfolio and design solutions to the specific needs of each client. Mercury Z provides a range of operational, revenue, and technology solutions, including engineering, design, implementation and optimization services across both the wireless and wireline domains. We offer a vendor-agnostic, best-of-breed product portfolio and design solutions to the specific needs of each client.","duration":"Aug 2011 Mar 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2013","start_date":"Aug 2011","subtitle":"MercuryZ","title":"Sr. Advisor-Business Development Executive"}],"url":"https://www.linkedin.com/company/mercury-z"},{"company":"Verizon Business","company_id":"verizonbusiness","location":"","positions":[{"description":"","duration":"1992 2011 19 years","duration_short":"19 years","end_date":"2011","start_date":"1992","subtitle":"Verizon Business","title":"Sr. Enterprise Client Executive"}],"url":"https://www.linkedin.com/company/verizonbusiness"}]', '["Sanjay Deo “I had the pleasure of working with Maryjane for the last few years, collaborating on several initiatives. I was particularly impressed by Maryjane\'s ability to handle even the toughest tasks—and effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to her.””","Michael Martin Rossi, SHRM, MBA Human Resources “Mary Jane offers a wealth of experience, superior interpersonal skills, along with analytical aptitude to provide economical network and customer provided equipment so that business grow and enhance profitability. Furthermore her solid customer service solutions orientation coupled with priceless candor makes customers feel at ease.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to develop strong working relationships and provide customized solutions, today they are reaching out to the user because they need to discuss potential collaboration opportunities in the field of electronics and optics.
### Human: Agent: ['Angela Ricciardi, CPP', 'Specialties: Certified Payroll Professional 2015; ADP PayExpert Experience', 'Payroll Manager at MD Helicopters, Inc.', 'MD Helicopters, Inc.', '[{"company":"MD Helicopters, Inc.","company_id":"md-helicopters","industry":"Aviation & Aerospace","location":null,"positions":[{"description":"","duration":"Oct 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Oct 2017","subtitle":"MD Helicopters, Inc.","title":"Payroll Manager"},{"description":"• Compile and process payroll hours and earnings of over 400 manufacturing, administrative and executive personnel using Paycom Online payroll services for employees in Arizona and several other states. Verify and audit quarterly and annual payroll tax returns and employee W-2s.• Converted payroll system provider from Intuit Payroll Services to ADP Pay Expert in 2007; converted payroll service provider again from ADP Pay Expert to Paycom Online payroll services in 2011. • Maintain timekeeping systems as well as employee accessibility to each time and attendance system. • Compute earnings including shift differentials, bonuses and term PTO calculations in adherence of company policy. • Verify and reconcile bi-weekly payroll 401(k) contributions and loans and prepare the remittance to the Voluntary Investment Plan in a timely manner to stay within Department of Labor and Internal Revenue Service guidelines.• Enter bi-weekly payroll expenditures into Excel spreadsheets in preparation of import into General Journal by in-house accountant. Prepare payroll reports for leadership team. • Enter and maintain basic employee information in JD Edwards One World Address Book. • Perform monthly audits of all health plan premium invoices and basic life/short term/long term disability insurance invoices, resolving any billing issues as they arise. • Collect, submit and maintain the timekeeping, payroll and billing records of all contractors hired through contract houses. Audit contract house invoices and prepare check requests in payment of said invoices. • Support Human Resources in all Non-Discrimination Testing for the 401(K) Voluntary Investment Plan and the Flexible Spending Medical/Dependent Care Plans. • Work with workers’ compensation auditors to provide payroll data for annual premium audits.• Respond to and process garnishments, child support orders and national medical support orders as received.• Answer employment verification requests.","duration":"Nov 2005 Oct 2017 12 years","duration_short":"12 years","end_date":"Oct 2017","start_date":"Nov 2005","subtitle":"MD Helicopters, Inc.","title":"Senior Payroll Specialist"}],"url":"https://www.linkedin.com/company/md-helicopters"},{"company":"COMSYS (currently Experis Manpower Group)","company_id":"comsys","location":"Phoenix, Arizona","positions":[{"description":"• Collect W-2 consultant payroll data on a biweekly basis and prepare and run payrolls for five separate business units located in the Eastern and Southeastern United States totaling approximately 800 employees using Peoplesoft 8.0 software• Run payroll reports, issue checks and send to appropriate unit. Research and perform off-cycle adjustment payroll check runs on a weekly basis. • Responsible for entering and maintaining all direct deposit records into Peoplesoft 8.0; also in charge of online stop payment request processing and ACH reversals.","duration":"Nov 2004 Jul 2005 9 months","duration_short":"9 months","end_date":"Jul 2005","start_date":"Nov 2004","subtitle":"COMSYS (currently Experis Manpower Group)","title":"Payroll Specialist"}],"url":"https://www.linkedin.com/company/comsys"},{"company":"Steven Scott Orchestras, Incorporated","company_id":null,"location":"Manhassett, New York","positions":[{"description":"• Responsible for single-handedly updating and reorganizing the entire musician job reporting process to the Local Musician\'s Union, in addition to making the procedures more efficient and timely. • Research and file all single engagement musical performances with the Musician\'s Union on a monthly basis, submitting reports and payments for union benefits under the guidelines of the union contract. Ensuring that the appropriate union benefits, including union dues, welfare and health contributions were collected, paid and reported. Verify that all union jobs filed are within the union reporting guidelines and under the terms of their contracts. • Prepare payroll for steady musicians on a weekly basis and entertainment payroll on a bi-weekly basis, including verification of hours, musicians, and wages and submitting the information to PayPro Corporation via Millennium Payroll and Human Resources software for check preparation. Issue invoices and bill clients for steady music service. • Perform bank reconciliations. • Complete daily Accounts Payable responsibilities for the New York offices as well as affiliate offices in two other states using the AS 400 computer software. • Work with in-house counsel in preparing billing figures for specialized music services for several major hotel clients in the Manhattan and New Jersey areas.","duration":"Jun 1999 Oct 2004 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2004","start_date":"Jun 1999","subtitle":"Steven Scott Orchestras, Incorporated","title":"Payroll Specialist/Union Analyst/Accounts Payable"}],"url":""}]', '["Marti Ouellette “Angela is a true professional. She really knows her stuff and goes out of her way to assist the staff with all of our payroll needs. She is very detail-oriented, and communicates in a way that is very direct and straightforward but also diplomatic, honest, and compassionate. I consider her a true \\"comrade\\" and am fortunate to be able to work with her.”","Mario Echemendia “As the Corporate Controller at MD Helicopters, I had the honor and privilege of working with Angela. Detail-oriented, driven, ambitious, dedicated, loyal, successful, and thriving are just a few adjectives that define Angela. She always made sure the payroll deadlines were met and she performed the entire payroll function with minimal supervision. I strongly recommend her for any future endeavor with your company.”"]'] User: ['Kelley Weninger', 'Experienced Employee Relations Specialist with a demonstrated history of working in the construction and facilities services industry. Also skilled in Corporate Communications, Direct Marketing, Negotiation and Sales.', 'Strategic Account Manager - Lee Company', 'Lee Company', '[{"company":"Lee Company","company_id":"leecompany","industry":"Facilities Services","location":null,"positions":[{"description":"","duration":"Nov 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Lee Company","title":"Strategic Account Manager"},{"description":"","duration":"Apr 2016 Nov 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"Nov 2019","start_date":"Apr 2016","subtitle":"Lee Company","title":"Manager Employee Experience"}],"url":"https://www.linkedin.com/company/leecompany"},{"company":"Provisions Group","company_id":"provisions-group","location":"Franklin, TN","positions":[{"description":"","duration":"Feb 2016 Apr 2016 3 months","duration_short":"3 months","end_date":"Apr 2016","start_date":"Feb 2016","subtitle":"Provisions Group","title":"Consultant"}],"url":"https://www.linkedin.com/company/provisions-group"},{"company":"Music Health Alliance","company_id":"music-health-alliance","location":"Greater Nashville Area, TN","positions":[{"description":"Responsible for the strategy and execution of grant writing, communications, website and public relations messages and collateral to consistently articulate the nonprofit mission of Music Health Alliance. Responsible for the strategy and execution of grant writing, communications, website and public relations messages and collateral to consistently articulate the nonprofit mission of Music Health Alliance.","duration":"Jan 2015 Oct 2015 10 months","duration_short":"10 months","end_date":"Oct 2015","start_date":"Jan 2015","subtitle":"Music Health Alliance","title":"Director of Advancement"}],"url":"https://www.linkedin.com/company/music-health-alliance"},{"company":"Civic Bank and Trust","company_id":null,"location":"Greater Nashville Area, TN","positions":[{"description":"Lead bank through brand identification process and new website developmentHead of strategic planning committee responsible for external customer relationsPlan and manage marketing budgetCreate business development strategy and represent Civic Bank and Trust at prospective client meetings and various community networking organizationsManage print and online advertising campaignsManage social media strategy Write and disseminate bi-monthly bank e-newsletterOrganize and execute customer appreciation events","duration":"Apr 2012 Aug 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2014","start_date":"Apr 2012","subtitle":"Civic Bank and Trust","title":"Business Development/Marketing Manager"}],"url":""},{"company":"Skanska USA Building Inc.","company_id":"skanska","location":"","positions":[{"description":"","duration":"Jan 2011 Jun 2011 6 months","duration_short":"6 months","end_date":"Jun 2011","start_date":"Jan 2011","subtitle":"Skanska USA Building Inc.","title":"Business Development Contract"}],"url":"https://www.linkedin.com/company/skanska"},{"company":"American Constructors, Inc.","company_id":"american-constructors-inc","location":"","positions":[{"description":"Forged new business relationships for 30 year old construction company resulting in significant increase in new project work, in addition to maintaining existing client relationships. Put into place an aggressive marketing plan and database for a company where none existed. Re-branded corporate logo and developed subsequent marketing materials to include corporate brochure, e-newsletter and website.Cultivate new relationships with architects, corporate real estate developers and prospective owners with the ultimate goal of securing new projects and developing long term relationships.Identify and follow up on leads including initiating meetings and presentations with key decision makers.Maintain a high profile at all community networking opportunities, such as local Chamber of Commerce events, political events and various industry organizations.Develop and sustain marketing efforts to include, corporate re-branding, marketing materials, e-newsletter and website.Accountable for marketing database showing current corporate pipeline, reporting monthly at Advisory Board meetings and Executive Meetings.","duration":"Sep 2008 Sep 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2010","start_date":"Sep 2008","subtitle":"American Constructors, Inc.","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/american-constructors-inc"},{"company":"Golden Pond Private School","company_id":null,"location":"","positions":[{"description":"Wrote and published monthly school newsletter.Maintained school website and wrote and edited content.Managed and coordinated all school programming, including Parent Conferences and Information Nights, Teacher Observations, School Calendar and Planned Events, Open Houses and Parent Volunteer OrganizationResponsible for bi-weekly staff payroll. Wrote and published monthly school newsletter.Maintained school website and wrote and edited content.Managed and coordinated all school programming, including Parent Conferences and Information Nights, Teacher Observations, School Calendar and Planned Events, Open Houses and Parent Volunteer OrganizationResponsible for bi-weekly staff payroll.","duration":"Aug 2006 Jul 2008 2 years","duration_short":"2 years","end_date":"Jul 2008","start_date":"Aug 2006","subtitle":"Golden Pond Private School","title":"Marketing and Program Consultant"}],"url":""},{"company":"Robertson Mailing List Company (RMLC)","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2000 Mar 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2002","start_date":"Mar 2000","subtitle":"Robertson Mailing List Company (RMLC)","title":"Director of Marketing and List Management"}],"url":""},{"company":"Faircloth for Senate Committee","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1997 Nov 1998 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 1998","start_date":"Apr 1997","subtitle":"Faircloth for Senate Committee","title":"Finance Director"}],"url":""},{"company":"Republican National Committee","company_id":"republican-national-committee","location":"","positions":[{"description":"Prepared and met an unprecedented annual budget of $36 million for a $100,000 political donor program through effective marketing and membership recruiting/sales. Developed and produced fundraising solicitation, annual membership brochure, benefits package and quarterly newsletter for a major donor fundraising organization that increased donations and membership numbers by 35 percent. Planned and executed event schedule for highest-level donors, to include corporate CEO’s and senior business executives at a national political convention.Managed a staff to meet high demands of conference scheduling and timing of conference events.","duration":"Jul 1995 Apr 1997 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 1997","start_date":"Jul 1995","subtitle":"Republican National Committee","title":"Deputy Director Team 100"}],"url":"https://www.linkedin.com/company/republican-national-committee"}]', '["Andrea Farr “Kelley is always a pleasure to work with. She is pleasant, organized, and professional and takes great pride in every detail of her work. I worked with Kelley on many occasions, and in every instance she consistently proved to be reliable, timely and courteous to our team. I\'m confident she would be an asset to any organization.”","Dan Brodbeck “Let me begin by saying that Kelley is without a doubt one of the most professional individuals I have had the pleasure to work with. Kelley came in and really helped us understand just what marketing and business development were all about; there is a diofference and she knew it. She organized us and truly did set us up to \\"win\\" on both accounts. I can easily recommend Kelley to anyone in need of a business develpment partner; whatever the need, she has the knowledge and the flexibility to adjust to the current situation/circumstances. There is no doubt in my mind that she will be a complete success in the field of business development!”"]']### Assistant: The agent's job is to manage payroll for a helicopter manufacturing company, and today, the agent is reaching out to the user, who is a strategic account manager at a facilities services company, to discuss potential payroll outsourcing opportunities.
### Human: Agent: ['Brian McInnis, CPA', 'Brian McInnis is a Florida CPA with both a Bachelors and Masters of Accounting from the University of Florida. He has 20 years of experience in both Big 4 Public Accounting and as a CFO. Brian has spent his career making a significant, positive impact for the clients and companies he has served.Specialties:Strategic & Operational Business PlanningFinancial Modeling/PlanningMergers, Acquisitions & Corporate IntegrationCorporate Debt RestructuringCapital Expenditure Analysis, Planning & FundingRevenue/Profit OptimizationSystem Conversions and IntegrationsVendor Relationship Management', 'The McInnis Company, Certified Public Accountants', 'The McInnis Company, Certified Public Accountants, PL', '[{"company":"The McInnis Company, Certified Public Accountants, PL","company_id":null,"location":"Jacksonville, Florida Area","positions":[{"description":"The McInnis Company is a full service Certified Public Accounting firm offering Taxation, Assurance, and Consulting Services for Individuals, Small Businesses, Not-for-Profits, and Estates.","duration":"Oct 2010 - Present 10 years 10 months","duration_short":"10 years 10 months","end_date":"Present","start_date":"Oct 2010","subtitle":"The McInnis Company, Certified Public Accountants, PL","title":"Owner"}],"url":""}]', '["“Brian has worked with me as the Financial Officer of Centurion Auto over the past 5+ years demonstrating a keen understanding of the complicated issues facing the insurance and capital allocation needs for the company. He provides insight to the Insurance Carrier partners as concerns financial performance, funding requirements and collateral facilities on a variety of custom designed programs enabling Centurion to take advantage of cash flow efficiencies. His ability to communicate with financial partners and project the company\'s overall status from a budgetary standpoint really sets him apart from other financial officers that I have worked with in the past 25 years of my professional career. As the Chief Executive of five separate business with billings exceeding $150MM, I would strongly recommend Brian for his expertise, communication skills and, most importantly, his integrity as a financial officer. Denny A. Wilson”","“As the CFO at Centurion, Brian always held the more broad interests of the organization in a higher regard than his own interests. One thing that sets Brian apart as a CFO, in my opinion, is his dedication to the customer. He understands what is most important in business - meeting our commitments. Finally, Brian\'s not afraid to voice his opinion, even when it is not popular. Just as iron sharpens iron, when friction is applied appropriately and professionally, a differing opinion, when supported by objective data and deep consideration, can be invaluable in business. Consequently, I recommend Brian without reservation. Sincerely, William”"]'] User: ['Karl Nygard', 'I provide leadership and vision to the finance and accounting functions. This includes process re-engineering, finance & accounting systems, and strategic planning. I leverage my technical background with my business and process knowledge to find elegant solutions to financial management problems.Specialties: Finance & Accounting leadership, Corporate Performance Management, project management, business & competitive strategy, and client relationships.', 'Finance Manager, Finance and Business Operations at King County', 'King County', '[{"company":"King County","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"May 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"King County","title":"Finance Manager, Finance and Business Operations"}],"url":""}]', '["“Karl is a very supportive and dependable manager. He is very knowledgeable about his field and provide clear guidelines. Excellent internal and external customer services. It was great to work for Karl.”","“Karl ensures open communication and staff camaraderie, readily shared his expert knowledge in Cognos to help train staff, and created a culture of mutual trust in both the performance and duties assigned to the group. Very client orientated, working both with internal and external clients to better understand their needs, as well as the best way to present, and adjust complex financial information in a format readily understandable to the level of audience. Karl brings out the best in people; he deals with problems head on and identifies opportunities to maximize improvements and success of the company.”"]']### Assistant: The agent's job is to provide financial consulting services. Today, the agent is reaching out to the user because they need to discuss a potential collaboration on a project involving process re-engineering and corporate performance management.
### Human: Agent: ['Ortha Knippen-Lanoue', 'Specialties: Inventory Control, ERP/MRP/MPS, Purchasing, Scheduling, Customer Service, Management/Supervision, Company Liason, Event Planner/Organizer, Shipping, Receiving, Warehousing, Logistics, Data Control, Data Entry, Document Control, JIT, Inspection, Scanning/Barcoding and End User Training.', '20+ years of experience in the distribution and supply chain environments, looking to expand my knowledge and skills.', 'Dexter Axle Company', '[{"company":"Dexter Axle Company","company_id":"dextercompany","industry":"Manufacturing","location":"Fremont Indiana","positions":[{"description":"Over see the off loading of trucks. Pulling , staging, and shipping of inter-company orders. In process of organizing, stabilizing and control of the internal warehouse. 11 direct reports. Over see the off loading of trucks. Pulling , staging, and shipping of inter-company orders. In process of organizing, stabilizing and control of the internal warehouse. 11 direct reports.","duration":"Sep 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Dexter Axle Company","title":"Warehouse Manager"}],"url":"https://www.linkedin.com/company/dextercompany"},{"company":"Autoform Tool & Mfg., Inc.","company_id":"autoform-tool","location":"Angola, Indiana","positions":[{"description":"Supervised all incoming and outgoing of all material and set up processes within the departments. Overseen shipping, receiving, customer service , EDI and the warehouse, as well as increased inspection to include packaging and inspecting parts for quality. Supervised 1 Shipping Clerk/Team Lead, 1 Receiving Clerk, 6 Material Handlers, and 15 Inspectors across 3 shifts. I have 20 plus years of inventory control experience with ERP/MRP software and data control including purchasing, customer service, end user ERP training, BOMs, routers, inventory control, warehousing and manufacturing .","duration":"Aug 2014 Sep 2018 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2018","start_date":"Aug 2014","subtitle":"Autoform Tool & Mfg., Inc.","title":"Shipping and Receiving Supervisor"}],"url":"https://www.linkedin.com/company/autoform-tool"},{"company":"Metaldyne","company_id":"metaldyne","location":"","positions":[{"description":"Overseen all incoming and outgoing of all material. Responsible for all material handlers and daily paperwork work concerning shipping and receiving...creating BOLS, EDI , ASN and inventory control. Managed the warehouse and overseen that FIFO was utilized throughout the facility. Overseen all incoming and outgoing of all material. Responsible for all material handlers and daily paperwork work concerning shipping and receiving...creating BOLS, EDI , ASN and inventory control. Managed the warehouse and overseen that FIFO was utilized throughout the facility.","duration":"Jun 2010 Aug 2014 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2014","start_date":"Jun 2010","subtitle":"Metaldyne","title":"Warehouse Manager"}],"url":"https://www.linkedin.com/company/metaldyne"},{"company":"Magna Powertrain","company_id":"magna-international","location":"","positions":[{"description":"Different positions within this company. Company changed names (Davis Industries, Datec, Volunteer, Multi-Plex, Tesma, Magna)Started as Customer Service (Datec)- Automotive, moved into ERP Implemtation (JD Edwards)( Davis, Multi-Plex, Datec, Volunteer, Davis Tool & Engineering), then to purchasing raw materials and components (Multi-Plex/Tesma. Magna), then into a little CI followed by my current position of Warehouse Supervisor/Customer Service/Purchasing Different positions within this company. Company changed names (Davis Industries, Datec, Volunteer, Multi-Plex, Tesma, Magna)Started as Customer Service (Datec)- Automotive, moved into ERP Implemtation (JD Edwards)( Davis, Multi-Plex, Datec, Volunteer, Davis Tool & Engineering), then to purchasing raw materials and components (Multi-Plex/Tesma. Magna), then into a little CI followed by my current position of Warehouse Supervisor/Customer Service/Purchasing","duration":"Feb 1998 Jan 2010 12 years","duration_short":"12 years","end_date":"Jan 2010","start_date":"Feb 1998","subtitle":"Magna Powertrain","title":"Warehouse Supervisor"}],"url":"https://www.linkedin.com/company/magna-international"},{"company":"Multi-Plex","company_id":null,"location":"","positions":[{"description":"Implemented JD Edwards. Primary trainer for the Manufacturing and Distribution packages at the end user level. Implemented JD Edwards. Primary trainer for the Manufacturing and Distribution packages at the end user level.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Multi-Plex","title":"ERP TEAM LEADER"}],"url":""},{"company":"Volunteer Automotive","company_id":null,"location":"","positions":[{"description":"Implemented JD Edwards. Primary trainer for the Manufacturing and Distribution packages at the end user level. Implemented JD Edwards. Primary trainer for the Manufacturing and Distribution packages at the end user level.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Volunteer Automotive","title":"ERP TEAM LEADER"}],"url":""},{"company":"Davis Tool & Engineering","company_id":null,"location":"","positions":[{"description":"Implemented JD Edwards. Primary trainer for the Manufacturing and Distribution packages at the end user level. Implemented JD Edwards. Primary trainer for the Manufacturing and Distribution packages at the end user level.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Davis Tool & Engineering","title":"ERP TEAM LEADER"}],"url":""},{"company":"Davis Industries","company_id":null,"location":"","positions":[{"description":"Implemented JD Edwards. Primary trainer for the Manufacturing and Distribution packages at the end user level. Implemented JD Edwards. Primary trainer for the Manufacturing and Distribution packages at the end user level.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Davis Industries","title":"ERP TEAM LEADER"}],"url":""},{"company":"Datec Industries","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"Datec Industries","title":"Customer Release Analyst"}],"url":""},{"company":"Triplett Corp","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Triplett Corp","title":"Buyer"}],"url":""},{"company":"Thom McAn Footware","company_id":null,"location":"","positions":[{"description":"Supervised all aspects of daily store operations to include training, floor set-ups, shipping, and receiving. Responsible for interviewing, payroll, and scheduling. Experience with floor sales and customer service in a retail environment. Responsible for opening and closing the store. Supervised all aspects of daily store operations to include training, floor set-ups, shipping, and receiving. Responsible for interviewing, payroll, and scheduling. Experience with floor sales and customer service in a retail environment. Responsible for opening and closing the store.","duration":"Apr 1996 Nov 1996 8 months","duration_short":"8 months","end_date":"Nov 1996","start_date":"Apr 1996","subtitle":"Thom McAn Footware","title":"Manager/Assistant Manager"}],"url":""},{"company":"Oneida Factory Store","company_id":null,"location":"","positions":[{"description":"Assisted with store operations to include customer service, floor sales, set-ups and displays. Also responsible for training, shipping and receiving. Assisted with store operations to include customer service, floor sales, set-ups and displays. Also responsible for training, shipping and receiving.","duration":"Mar 1994 Dec 1995 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 1995","start_date":"Mar 1994","subtitle":"Oneida Factory Store","title":"Third Key Assistant"}],"url":""}]', '["Mike Cline “I\'ve worked with Ortha over a period of many years in the 1990s and early 2000s. She served as a customer manager, and most recently as the manager of shipping and receiving. Ortha was very good at dealing directly with customers, and building relationships with them over time that paid off in fewer problems. She was excellent in not only utilizing technology, but changing it to serve the organization, acting as our ERP implementation manager for several plants. Her leadership of people as director of warehouse management for the Multi-Plex plant was first class. Ortha is capable and gives her all for the company she serves, and I\'d be pleased to recommend as an asset to any company.”","Sandy Sickmiller “Ortha was a detailed, result driven manager at Multiplex. Working with here proved beneficial due to her thoroughness and efficiency with any matter at hand. Ortha can be relied on to fill any position with competency.”"]'] User: ['Stephanie Smith stephanieann02@hotmail.', 'Purchasing and Procurement professional with 13 years experience in supply chain, inventory control and management. Additional background includes sourcing, supply chain, forecasting, and strategic initiatives that reduce costs, inventory levels and optimizing on time delivery. Recognized by management for leading succesful project management initiatives. Forstered solid business relationships with internal employees, suppliers, engineering and product management.Specialties: Procurement, Sourcing, Vendor Management, Inventory Management, Supply Chain, Risk Mitigation, Strategic Initiatives & Forecasting', 'Purchasing Manager at Inventables', 'Inventables', '[{"company":"Inventables","company_id":"inventables","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Apr 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Inventables","title":"Purchasing Manager"},{"description":"","duration":"Apr 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Inventables","title":"Senior Sourcing Specialist"}],"url":"https://www.linkedin.com/company/inventables"},{"company":"Graymills Corp","company_id":"graymills-corp","location":"Greater Chicago Area","positions":[{"description":"OEM Manufacturer of Part Washers and Industrial Pumps OEM Manufacturer of Part Washers and Industrial Pumps","duration":"May 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"May 2010","subtitle":"Graymills Corp","title":"Senior Buyer"}],"url":"https://www.linkedin.com/company/graymills-corp"},{"company":"ETA/Cuisenaire","company_id":"eta-hand2mind","location":"","positions":[{"description":"Senior Buyer Planner responsible for ensuring optimal inventory replenishment while maintaining a 98% customer service level. Senior Buyer Planner responsible for ensuring optimal inventory replenishment while maintaining a 98% customer service level.","duration":"Feb 2009 Aug 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2010","start_date":"Feb 2009","subtitle":"ETA/Cuisenaire","title":"Senior Buyer Planner"}],"url":"https://www.linkedin.com/company/eta-hand2mind"},{"company":"ACCO Brands","company_id":"acco-brands","location":"","positions":[{"description":"Ensured optimal inventory replenishment levels by reviewing inventory reports and advising forecasting to adjust forecast while ordering product to meet demand. Ensured optimal inventory replenishment levels by reviewing inventory reports and advising forecasting to adjust forecast while ordering product to meet demand.","duration":"Apr 2007 Jan 2009 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2009","start_date":"Apr 2007","subtitle":"ACCO Brands","title":"Analyst Material Planner 1(Buyer Planner)"}],"url":"https://www.linkedin.com/company/acco-brands"},{"company":"Sanford Brands, A Newell Rubbermaid Company","company_id":null,"location":"","positions":[{"description":"Analyzed and forecasted $89MM in correction products and writing instruments using Demand Solutions ensuring 98% service levels were kept.International Planner (May 2003 - Dec 2004)Liaison between 33 international market planners and 6 source plants ensuring all international market needs were delivered on a 98% service level. Analyzed and forecasted $89MM in correction products and writing instruments using Demand Solutions ensuring 98% service levels were kept.International Planner (May 2003 - Dec 2004)Liaison between 33 international market planners and 6 source plants ensuring all international market needs were delivered on a 98% service level.","duration":"May 2003 Apr 2006 3 years","duration_short":"3 years","end_date":"Apr 2006","start_date":"May 2003","subtitle":"Sanford Brands, A Newell Rubbermaid Company","title":"Forecast Analysis"}],"url":""}]', '["Tony Ruiz “Stephanie is a responsable, loyal and hard working individual. During the time I worked with Stephanie, I noticed the dedication that she puts into her work, always open for new ideas and makes recomendations. She had a great relationship with the suppliers that she worked with.Some of her ideas were very useful during the task given to her dept. and she was part of the team to implement a new system that was to replace the MPS process.”","Randall Reizman, CPIM, CSCP “Stephanie is a very detail-oriented, organized professional. She is well versed in all areas of Operations Managment including Purchasing Management, Sourcing, Inventory Control and Logistics. Additionally, she is personable and always willing to help out whenever asked. Stephanie would be an asset to any organization”"]']### Assistant: The agent's job is to manage warehouse operations and logistics, and today they are reaching out to the user because they need assistance with strategic initiatives and forecasting in their purchasing and procurement role.

Subsets and Splits

No community queries yet

The top public SQL queries from the community will appear here once available.